InsiderInns - Get Closer to the Dream

Yoana

1 week ago

10.0

Kayan

1 week ago

10.0

I highly recommend this place. The location was just perfect. And the highlight of my trip was meeting the amazing staff, especially Hamza. Hamza did a fantastic job recommending places, helping me in booking and making the best of my time in Marrakesh.

Marc

1 week ago

10.0

L’accueil du personnel était parfait ! Merci beaucoup à l’équipe.

Lena

1 week ago

9.0

Jerome

2 weeks ago

2.0

Non

Cons: Rien

Sandra

2 weeks ago

10.0

Yoana

2 weeks ago

10.0

To whom it may concern, We checked out yesterday from the riad and we were more than sad that we had to leave...Amine and Hamza were one of the most welcoming and helping people we have met! They recommended us not only places to eat but also attractions such as the half-day safari in Agafay desert and a hammam experience. We didn't have to think about anything because they had already though about it! From the welcome tea to amenities, the breakfast (we were two adults and were never able to finish it, imagine how big and filling it was) and their attitude. Even if there was something wrong, they were there to help us out. We felt as if we were at home! Please, do book your stay there! :)

Seker

2 weeks ago

6.0

Adrien

3 weeks ago

8.0

Marcelo

1 month ago

10.0

El silencio

Cons: Me gustó todo

Karin

1 month ago

8.0

Shahzaib

1 month ago

10.0

Everything was too good just room was too small

Patrizia

1 month ago

8.0

staff gentile e cordiale camere comode e spaziose colazione molto buona

Kenneth

1 month ago

7.0

I liked the authenticity of the property it provided a real experience of Marrakech. Staff were exceptionally pleasant and helpful. They couldn’t do enough to make your stay pleasant.

Cons: The property description and advert didn’t match the reality. The photos and rating on the site rated this wrongly at 4. You will have to walk to the Riad , as the taxi wont take you directly to it, which will require you to access google maps in an area with poor mobile phone reception.

Iwona

1 month ago

7.0

Location. Helpful staff. Clean bedlinen. Both Amin and Hamza made our stay in riad easy, with friendly service and assistance in booking trips, taxis, general advice. They are real assets of this place. Roof terrace, ideal for escaping noise and endless energy of the city, especially enjoyable in the evenings.

Cons: Riad Safran et Cannelle & Spa is not actually a Spa. The name is actually misleading. There is a little water pool next to the reception, but it’s more ornamental rather than place for relaxation. I wouldn’t use it myself and haven’t seen anyone doing it while we were in Riad for full 10 days. For real spa (hammam, massage, etc) you have to go to one of the many places in the city. Riad itself is pleasant, but in need of some of updating. It feels the the owner stopped investing in the property some time ago. Bathrooms need refreshing and repairs (plus simple improvements like adding towel rails/hooks). Drainage in our bathroom was half blocked and the plug in the shower basin was broken. Rugs in our bedroom were tatty and dirty. Rooftop could improve as well, with more sun screening, plants and general tidying up, getting rid of unexpected half steps on the floor, which can cost you an accident.

Valentina gen

1 month ago

10.0

La posizione vicinissima alla piazza principale Ottima accoglienza, riad molto curato nei dettagli, camera molto pulita curata e comfortevole.

Cons: La colazione Sulla terrazza sicuramente in periodi molto caldi è piacevole, ma purtroppo nel nostro caso faceva freddo e i cuscini dei divanetti erano tutti bagnati. Abbiamo chiesto di spostarci, all’interno non era possibile na ci hanno comunque accontentati mettendoci nella terrazzina più bassa dove era più riparato e i cuscini asciutti

katia

1 month ago

9.0

Riad à taille humaine, très bien situé dans la médina. Très bon petit déjeuner, fait maison, pris sur le superbe rooftop. Jolies chambres. Équipe aux petits soins, … encore un tout grand merci à Hamza !

Cons: Préférez les chambres aux étages car celles du rez de chaussée sont un peu bruyantes

1 month ago

9.0

Service au top, riad calme et décoration soignée, terrasse sympa, équipe aux petits soins jour et nuit, conseillent volontiers sur les choses à faire

giorgio

2 months ago

10.0

Riad fantastico, camera bellissima, staff disponibilissimo, terrazza e colazione super. Consiglio a tutti.

verstraete

2 months ago

10.0

De mensen waren ontzettend vriendelijk en behulpzaam. Je kon hen echt alles vragen, niets was te veel moeite. We voelden ons erg welkom! Bij inkomst ontvang je ook de lokale berber whiskey (thee zonder whiskey). Top verblijf!

Cons: /

karine

2 months ago

5.0

Fernando José

2 months ago

8.0

Ambiente relajado y familiar. Personal muy atento y servicial. Todos. Pero con reconocimiento a Hamza. Experiencia muy inmersiva. Desayuno espectacular.

cissé

2 months ago

6.0

La sécurité, la proximité avec la place touristique, les souks et la banque.

Cons: Un peu difficile à trouver au 1re abord, mais une fois l’h’otel identifié, le reste devient facile

Olivier

2 months ago

9.0

La gentillesse de l’accueil. L’emplacement parfait.

Cons: Le bruit tôt le matin alors que le personnel préparait le petit déjeuner.

Matjaž

2 months ago

8.0

Laura

2 months ago

10.0

The location was perfect. The riad was beautiful and it was a pleasure to have breakfast on the roof every morning. But it was the staff who made my stay truly special. Lovely people who do everything very well..

Cons: Honestly, not much.

Hernâni

2 months ago

10.0

O que mais gostei foram os funcionários, Mohamed, Amin e Hamzan (penso ter escrito bem os nomes). Representam na perfeição a hospitalidade marroquina: super simpáticos, sempre prestáveis e muito contribuíram para que a nossa estadia fosse perfeita. A eles o nosso muito obrigado.

Barbara L

2 months ago

10.0

The hosts were so welcoming that I instantly felt cared about . The staff were incredibly accommodating and helpful . They each went above and beyond expectations . Their kindness and good cheer were contagious and made being there a most wonderful experience . I will the good talks that we shared and the way in which they all made me feel right at home . And when I had to leave for the airport they realized that I had left a small pouch in my room and they called my driver telling to wait and then rushed on a bicycle to get it to me ! The breakfasts were superb . Ten star service ! - Barbara Chapman

Furqan

2 months ago

8.0

muhammad hassam

2 months ago

10.0

La colazione era ottima, preparata da Aisha che ringrazio con tutto il cuore. Sarò sempre grato per la vostra gentilezza e la qualità del cibo, che era davvero perfetta.

Świerczyńska

3 months ago

8.0

Very beautifully designed riad in the heart of medina. Very attentive and helpful staff - they were always ready to help and make our stay nicer. The room was clean and nice. The road offers also spa. Recommended!

Cons: The information and photos on the website didn't exactly correspond with the room we got - there was no bathtub mentioned in the announcement. We asked for breakfast on the last day early in the early morning because we were leaving for the airport, but we ended up not getting it

Jaroslaw

3 months ago

6.0

Śniadanie dobre. Położenie w centrum.

Cons: Brak łóżek jednoosobowych, pomimo zamówienia w booking.

Othmane

3 months ago

10.0

Staying at Riad Safran was a really great experience. Mohamed was super friendly and made us feel at home right away. The location couldn’t be better, everything is close by but the riad itself is calm and relaxing. The terrace is just perfect

Tammo

3 months ago

10.0

The location is perfect in the old city.

Cons: Nothing

Mihoko

3 months ago

9.0

Amazing staff and nice location

Cons: The shower is too weak.

stephen

3 months ago

10.0

Mohammed and his team are perfect hosts. Located very close to marketp

Cons: Nil

Make

3 months ago

10.0

Nice place

Cons: Nothing

Andreas

3 months ago

10.0

DOS SANTOS

3 months ago

10.0

Je suis de nationalité marocaine et j'adore l’architecture de ce Riad , le staff , la nourriture et panorama depuis la terrasse. j'adore aussi le couscous de Malika. C'est ma 3 ème fois dans ce beau Riad .

Cons: Rien

DOS SANTOS

3 months ago

10.0

L’architecture du Riad est originale, le petit déj est copieux et le personnel est adorable : Malika , Aicha ,Mohamed on a passé une nuit agréable .

Cons: rien

Floriano

4 months ago

1.0

Não gostei de nada neste Hotel

Cons: Não gostei do quarto: pequeno, sem mesas de cabeceira, pouco arejado (apenas uma janelita pequena), wc pequena, roupa de cama velha e seja... Para esquecer.

berkeley

4 months ago

10.0

Excellent breakfast and service

Cons: No evening food

Reenah

5 months ago

9.0

Anonymous

6 months ago

8.0

Adam

6 months ago

9.0

Everything. Such a great place

Daniel

6 months ago

10.0

This an ancient 500 years old Riad. The crew was AMAZING with us. Since you arrived, Mohammed fells you like at home. All the crew are the best

Cons: A French guests were soooo impolite and messy.

Muddasar

6 months ago

7.0

Catherine

6 months ago

10.0

Malton

6 months ago

10.0

Sharon

6 months ago

10.0

Location, cleanliness and staff. Mohamed met us at a nearby car park and was always very friendly and helpful. Hassan was very nice and friendly and always offered to make us a tea at the end of the evening.

Cons: Nothing.

Yves

6 months ago

9.0

Mehra

7 months ago

8.0

Hospitality - Mohammed(both owner and staff) were really courteous and helpful. Location - Just behind main market Jemaa el fnaa. Need to walk a little but it's still worth it.

Cons: Room facilities could be better. Slippers and hand wash were not available. Lights were dim, could be better.

Ian

7 months ago

4.0

Good location, close to Jemma El Fna.

Cons: Booking. Coms description of the Riad Deluxe double room: It wasn't deluxe. Terrace: It didn't have one Flat screen TV: It didn't have one Fan: It didn't have one Dressing room: It didn't Have one Carpeted: It had a small rug Patio: It didnt have one. So not very good!!

Cem

7 months ago

3.0

The workers were very helpful.

Cons: The room was in the top floor. The room was very small and bathroom does not have good outlay. the room was not clear. considering all, the price is too high. We are very disappointed.

Karen

7 months ago

8.0

Tayla

8 months ago

7.0

Ursula

8 months ago

8.0

Management was always on the premises to let us into the building no matter what time. The Riad was very quiet even though it was very near the main square. The breakfast was slightly different every day and excellent. It was served on the rooftop. The rooms have air conditioning and fresh towels every day. Lastly, the staff were extremely friendly, helpful, and kind.

Cons: The double bed was a little small, and some of the pillows were very lumpy. The accommodation is very basic. The bathroom had no soap!

Petra

8 months ago

9.0

Beautiful place, beautiful room, incredibly nice staff. We especially liked the rooftop and having our breakfast there. Location is good too, quiet area, even though it is very close to the market etc

Rachel

8 months ago

10.0

The Riad was gorgeous! Beautiful grounds, pool, roof top terrace, and little nooks to spend time relaxing in. The breakfast was wonderful, and the room was gorgeous, spacious, and had an amazing tub 😍 The staff (Muhammed and Hasan) were both very kind of helpful and made my stay very comfortable. The Riad is in a quiet place close enough to the Medina, but away from all the business and noise. Was peaceful quiet and a wonderful escape. They also offer spa and hammam packages, I highly suggest it was AMAZING 👏 Thank you for two amazing nights in Marrakesh- hope to see you in June!

Musthaq

8 months ago

10.0

Stjepan

9 months ago

10.0

Elisabeth

10 months ago

9.0

Nicole

10 months ago

10.0

This is an amazing Riad right in the middle of Marrakesh old town. Best location . The staffs are super friendly and helpful. The breakfast was great and fresh. The owner contact me personally, which makes the stay more welcoming, he messaged us through out our stay to make sure everything is perfect. Very professional and helpful with extra information. Highly recommended, 5 stars experience. Thank you med and the team.

Cons: Not a single bit

Saner

10 months ago

10.0

I had an amazing one-night stay at this beautiful Riad in the heart of the old town of Marrakech. The riad itself is a true oasis, with its stunning architecture, calm atmosphere, and exceptional service. The staff were incredibly welcoming and made us feel at home. The room was spacious, beautifully decorated, and very comfortable. The location was perfect, right in the middle of the vibrant souks but still quiet enough to relax. I highly recommend this place to anyone visiting Marrakech. It truly offers an authentic Moroccan experience!

Amaury

10 months ago

9.0

Julia

10 months ago

4.0

Riad is a beautiful old building

Cons: We had to pay extra „tax” (10 eur per person in cash), even though we had already payed a city tax through booking. It was communicated when we were leaving to the airport in the hurry. I find it very dishonest. The room was very basic, so was the service. Not worth 4 stars.

Kirger

10 months ago

10.0

I loved having moroccan tea on the rooftop, It's my first night in a such beautiful and authentic moroccan house of 17 century , anyway It was only one night but I'm sure I will be back .

Uotila

10 months ago

7.0

Friendly staff, central location.

Cons: The Wi-Fi was quite poor.

Stefan

10 months ago

10.0

Beautiful, nice people and very safe.

Jacqui

11 months ago

7.0

Lovely breakfast on rooftop. Mohammed was the best host! Very friendly & helpful.

Cons: Rooms were a little tired in need of refresh

Fangying

11 months ago

10.0

Satisfied

Cons: Great view

Giovanni

11 months ago

8.0

Zoe

11 months ago

8.0

- The staff were wonderful, looking after any request and pre-empting many. They organised trips for us, liaised with drivers and made sure we were taken to and from taxis, regardless of the time, as the Riad was only accessible on foot. The location was brilliant - walkable to most places and close to the Medina. Breakfast was excellent and served at an outside table, on the rooftop terrace or in one's room.

Cons: The layout of the Riad was fun, with a variety of rooms, but the stairs were difficult for two 70+ women. However, we did not want a luxury hotel, rather a taste of Marrakech.

Jimmy

11 months ago

7.0

Mohammed was very welcoming and made everything to make the visit comfortable. The bathroom was spacious and nice. Always someone in the Riyad to help the guests. Great location. Central but still quite neighborhood. It was a nice view to eat breakfast on the roof.

Cons: It was a bit cold in the room during the night since the heated air from the heater mostly stayed close to the ceiling. The heater must have been a bit too small compared to the room size maybe. The bed was quite hard, but that is always individual experience and preference. It was a bit chilly to eat breakfast outside in the winger period.

Suárez

1 year ago

9.0

Michael

1 year ago

9.0

Location superb; staff very friendly and helpful

Cons: Breakfast a bit limited when it comes to choices. Could be extended with more alternatives.

Gabriela

1 year ago

10.0

Stunning property that’s kept an its true beauty and original traditional features throughout the whole property. Great space, breathtaking views from the rooftop, pictures do no justice to its beauty in original. But the best part without any doubt are the staff!! Massive shout out to Mohamed which I have to admire, he’s one of a kind! Perfect example of professionalism and integrity, with a nuance of amazing personality and sensitivity. Well done for bringing such value to the Riad!!! Breakfast served outside the rooms door, fresh air and blissfulness. The market is couple of corners away, no more than 2 minutes tops walking. No noise however from the market through the night, it’s tucked away gracefully. Anything you need they can provide, just ask for it. Take excursions with them also, don’t struggle to find your own, they have the best connections with quality experiences, no hassle. Just be prepared to have cash! And always with row from the Marrakesch bank, it’s the best rate. The doorbell is placed above the door, they’ll answer anytime of day or night no bother! Bottled water provided, little liquid soap and hand moisturiser. Overall a great experience for sure. The other two gentlemen at the reception desk were fabulous as well, the second day one helped me to book my ballon experience, the last day I was helped to make my flight in time, and he walked me to my taxi transfer. He was ever so polite and lovely.

Cons: Room is tired, needs a desperate freshen up. A duvet is a must, the blanket should be additional as spare in the cupboard. It looks like it’s seen better days and I’m absolutely convinced it isn’t washed after each guest, while bedsheets are pristine.The soap dishes have to be topped up when expecting a new guest, and please look into unclogging the shower drain. And the most important part, breakfast, please rethink that a little. It’s poor and forgettable. Extremely disappointing!! Ditch the pre packed yogurts and cheese little portioned. Keep it up with the grandeur of the Riad! Should be French press perculated coffee, please dispose of the depressed 1 start coffee pots and milk pots you currently use. The choice is poor also, I’m sorry to say that but it’s absolutely true. I’ve given 5 stars only because this is constructive criticism, it doesn’t mean I’ve not enjoyed it.

Audrey

1 year ago

8.0

I liked the very kind and efficient staff. The location is great, for those who want to stay on the Medina. The Riad is full of charm and offers all the comfort.

Cons: The only negative thing I could find is the WiFi as it was really unstable during my stay.

Patricia

1 year ago

9.0

Patricia

1 year ago

9.0

Daniel

1 year ago

8.0

Beautiful Riad with amazing welcoming staff!

Ann

1 year ago

10.0

Lovely calm atmosphere in the Riad. Great staff...so helpful Great breakfast

Cons: Nothing

Rosemary

1 year ago

3.0

Breakfast was okay but a bit repetitive.

Cons: We booked as it says on the website this accommodation has a restaurant serving breakfast,lunch and dinner also a bar and cocktail hour all of which it has none. It was not possible to sit on the roof terrace as no umbrellas in 30+ heat.

Antonio

1 year ago

9.0

Kirger

1 year ago

10.0

The Staff

Claudia

1 year ago

9.0

Felt like I was at someone's house, the poolside was stunning, we barely wanted to leave the Riad sometimes. You could definately come here to work/write. Hosts and staff were all incredibly friendly.

Cons: Fresh fruit at breakfast would have been very welcome and have made the mornings even more wonderful.

Desara

1 year ago

9.0

Most of things

Cons: First impression was bad , but staying there turned to be very nice . Hamza is very nice and the staff in kitchen as well , breakfast was really nice , lots better than most of riads have been

Fatima

1 year ago

4.0

Khushi

1 year ago

10.0

Location, beautifully decorated, friendly staffs

Bas

1 year ago

8.0

Location was good, nice liking road, staff were friendly, good breakfast.

Cons: We expected an out door pool, however during our visit the pool wasn’t clean it was brown water. Don’t be deceived it’s more like a fountain.

Adelaida

1 year ago

10.0

The staff made the whole experience wonderful. From the start Hamza told me to feel at home and ask for whatever I needed. He wasn't just saying, He really meant it and treated us as family. All the staff were equally welcoming, always smiling and taking care of my daughter and I. A big thank you to all of you. The location was brilliant, not even 5 minutes away from Jemaa el-Fnaa.

Susan

1 year ago

10.0

I stayed here with my daughter. The location of the riad was conveniently located with access to everything we wanted, but a nice quiet location from the hustle & bustle of the medina. The riad was like staying with family - all the staff were friendly and always willing to help. The riad was beautiful and offered a nice quiet retreat.

Cons: All positive

Dennis

1 year ago

9.0

Loubna

1 year ago

9.0

Lovely staff and the breakfast was really good and made with love. Would stay here again.

Cons: The wifi was not working in my room and had to use my laptop in the downstairs common area.

Gillian

1 year ago

8.0

Great location. Friendly staff, especially Hansal, he was really helpful.Good breakfast on rooftop with crepes, bread, and coffee. Cleaning from the ladies was excellent. Very short walk to square yet very quiet location in Riad.

Cons: We were under the impression that Spa was in the household so felf a little misleading as we had to walk good 5 mins to different building for treatments. We were not given a deluxe room on arrival, which we previously paid for, but they moved us to the Delux room on 2nd day. We could hear all talking from reception atea during night.

Daniel

1 year ago

10.0

The Riad is really fantastic to spend your days in Marrakech because it's close to the main square. The breakfast is amazing. You can enjoy the views from the terrace with a proper Moroccan breakfast. But if I have to remark something is the staff that works in the Riad, in special Hamza. He helps us in everything that he could. He is very friendly and hard-working. For sure, if I travel to Marrakech again, I will come to the same accommodation.

Julia

1 year ago

9.0

Amit

1 year ago

10.0

Ambiance, calm and staff is good

Pepa

1 year ago

7.0

Place was beautiful, room too. And treatment was excellent.

Cons: Only problem was the room was in lower floor and there was a lot of noise from other guest when entering/going out, phones, etc, so not really possible to rest.

Alma

1 year ago

10.0

great location, fantastic terrace upstairs, super friendly staff - Moustafa and Mohammed were on top of everything. delicious breakfast.

Stebbing

1 year ago

9.0

Breakfast was a good continental. Location was very convenient for the square and the lots of restaurants around.

Cons: Advice about the desert trip wasn't great for us, but otherwise people were wonderfully friendly and helpful.

Muna

1 year ago

10.0

The location is very near to the Alfena, the staff were very friendly and helpful specially Ahmad and Mustafa. Although the location is very near to the shopping are, but it is in the quiet area.

Cons: Nothing

Jonathan

1 year ago

10.0

It was spotless, the receptionist and staff are very kind

Ciara

1 year ago

10.0

Felicia

1 year ago

8.0

We really liked the location of the riad, it was close to the main square (jemaa al fnaa) and all the tourist attractions around Marrakech. The staff were also wonderful, Mohammed and Mustafa were really service minded and assisted us in booking excursions and other recommendations. We went on a hot air balloon ride in the sunrise which was amazing, that mustafa helped us organize. All in all, very happy with our stay and we recommend it strongly!!

Cons: Quite small rooms and a bit noisy otherwise nothing to complain about

Magela

1 year ago

9.0

Matteo

1 year ago

8.0

All was good and the staff very kind, they helped us with a problem. Very nice terrace.

Cons: Dinner for two really expensive, 50 €.

Paola

1 year ago

9.0

Good location, nice place, fresh and calm. The breakfast is very good and it is close by everything

Cons: The pool should be cleaned more often

Homam

1 year ago

10.0

Nice Riad, friendly staff and clean place

Cons: Everything was good

Mayssa

1 year ago

10.0

everything good our stay was wonderful staff friendly and helpful especialy mohamed

Cons: nothing

Stéphane

1 year ago

10.0

The Riad is beautiful and well situated in the Medina. The room was authentically decorated and very comfortable. We enjoyed every moment. The breakfast was delicious and we liked very much the so peaceful terrace with a nice view over the roofs. The staff was so kind and helpful. Many thanks to everyone.

Robert

1 year ago

8.0

Nice breakfast, Beautiful views across Marrakech and the Mountains. Staff naturally friendly and helpful arranged everything from hair cut to mountain visits

Cons: Bigger room.

Jane

1 year ago

10.0

Perfect location and great rooftop to chill out on. The best bit for sure though was Mustafa and the other staff. So friendly, helpful, kind and knowledgeable. He sorted all our taxis and excursions, nothing was too much trouble and we will definitely miss the constant flow of mint tea. We will definitely recommend to everyone! Thanks again. We hope to visit again!

Christen

1 year ago

10.0

Everything is perfect

Marc

1 year ago

6.0

The Riad has a good location and the architecture is beautiful.

Cons: The Riad has seen better days, some parts are in need of maintenance. We booked a superior room with a big round bath (as portrayed in the images) and when we got there they tried to put us in a small room with only a shower and said this is the room we booked. This is not acceptable for €150 a night. I called the manager and he put us in a different room with a large shower (still no bath) and a light funky sewage smell. The price/quality ratio is quite disappointing, for €150 a night I would expect more.

Jason

1 year ago

10.0

The look and feel of the property was beautiful ! And the location was perfect, a short walk away from the main attractions

Cons: Nothing

Ceg

1 year ago

10.0

Nice riad very close to the main squere. Nice smell, very welcoming. Nice breakfast served on the roof.

Richard

1 year ago

4.0

Unlimited hot water!

Cons: Spa is not onsite. Beds are VERY hard. No television in room. Dirty plastic hanging into the centerpiece pool. I paid for the reservation on Booking and still they asked me for more money for city taxes - which felt like a scam.

Tonilli

1 year ago

10.0

I loved the generous and delicious breakfast on the roof top we also have our most delicious dinner cocked by Malika.

Krumboeck

1 year ago

10.0

Moroccan lifestyle We learned how to cock moroccan Tajine We take breakfast every morning on the roof top We had an amazing stay

Qamar

1 year ago

10.0

Carolina

1 year ago

7.0

Excellent location in the middle of the medina and next to the souk while quiet and calm. Very nice and kind service. Nice rooftop. Nice room with okay bathroom.

Cons: Breakfast could be improved with local pastries

Nasibeh

1 year ago

9.0

Michael

2 years ago

9.0

Superb service, nothing is a problem, breakfast was great, very nice place

Cons: The mattress was a little tired and really needed to be replaced.

Hafeezullah

2 years ago

8.0

Great location. 10mins walk from djema fanaa. lovely riad and very well looked after by staff. and really nice terrace for when it gets too hot.

Edina

2 years ago

10.0

Cioloca

2 years ago

10.0

Agata

2 years ago

9.0

Davidinko

2 years ago

10.0

This Riad is an amazing place. We spent just one night But we promise we are coming back I got an amazing cake as a surprise for my birthday thanks to Mohamed the owner and his stuff you are all amazing thanks for the cook Malika We had such delicious dinner unforgettable stay thank you very much .

Aníta

2 years ago

9.0

Lauro

2 years ago

10.0

The property was beautiful and just like in the pictures. we had an amazing time. the staff are very friendly and provided us with attention whenever we needed.

Graham

2 years ago

10.0

Corine

2 years ago

10.0

Everything was clean, very beautiful and lovely, friendly staff that’s willing to help you with everything you need.

Olga

2 years ago

10.0

Beautiful riad. Mohamed, the riad owner, is an amazing host. We booked this riad as a birthday present for our son. Mohamed made sure that our son got a beautiful superior room and a birthday cake. Such a kind, thoughtful gesture! We will definitely be booking our next holiday here again

Cons: Nothing

Stoessel

2 years ago

10.0

Amazing people

Cons: Nothing

Tina

2 years ago

7.0

Grun

2 years ago

10.0

The owner Simo, is our friend , so we always stay at his beautiful Riad

Cons: Nothing

Anderei

2 years ago

10.0

The architecture and the staff

Christine

2 years ago

10.0

Everything

Böte

2 years ago

10.0

Terrace at night

Roman

2 years ago

10.0

Architecture

Steve

2 years ago

6.0

Great location, friendly staff, nice terrace

Cons: The property did not meet the description on the Booking.com website. There is no bar, no restaurant and no spa. I was upgraded to a Deluxe room but when I arrived, they didn't understand what this meant

Naomi

2 years ago

7.0

Great location. Perfect for exploring Marrakech. The terrace is a lovely place to relax and have a mint tea. The staff are so helpful and kind, especially Ibra who was very good at explaining where everything was. As it was my first time to Marrakech.

Cons: It’s not quite as described. The pictures are not how it looks. It is need of refurbishment. And the ‘pool’ is not a pool at all and no spa at the Riad.

Nur

2 years ago

8.0

I stayed at the Riad for a week with my sister. The staffs were excellent. They were very helpful with our various requests i.e. assistance with additonal guest at last minute, airport transfer booking at the best price (they even accompanied us from the taxi drop-off point to the Riad, vice versa), early breakfast, laundry and travel tips.

Cons: It would be better if the guests could access the Riad’s main entrance door using access card. When we were there, we had to ring the bell and wait until the Riad staffs opened the main door to enter the Riad, this was a little bit inconvenient.

David

2 years ago

9.0

A lovely, nicely kept and cozy riad located very close to the well-known Corne de Gazelle pátisserie. If you ever get lost in the labyrinthine Medina this is one way to make sure you are close by. Friendly and helpful staff, decent fresh breakfast and bedroom. Walking distance from Jemaa el-Fnaa square and other local landmarks. Highly recommended primarily due to location and traditional riad experience. There may be cheaper or pricier riads around but this one met most of our expectations. If you don't mind paying extra to book a taxi from the airport through them to the nearest drop-off close by, it is worth it as one of the staff can meet you and show how to get around and into the riad your first time there.

Cons: The riad is relatively compact and not superbly clean so it may not be to everyone's taste, but it is well-kept and tidy enough to rest and relax even in the peak of hot weather. The small patio pool's stagnant water is not very inviting but it's usable. We were asked to leave the room on the morning of our check-out date after breakfast despite remarking several times that we would be leaving at the latest time possible described while booking our stay. But hosts were helpful in storing our luggage to make up for this.

Fred

2 years ago

10.0

Abdul Was palying guitare every day for us , breakfast is delicious

Cons: Nothing

Graham

2 years ago

10.0

Everything. Location is perfect for everything.

Cons: Nothing

Anthony

2 years ago

10.0

Antoine

2 years ago

10.0

Super hotel, very cosy, amazing employees, very friendly and helpful

Oleg

2 years ago

10.0

Very nice location! In a heart of Medina. Short distance to Best restaurants in Marrakech. But the main advantage of the hotel is it's stuff. Especially Yusuf. He was so nice to us and so helpful I can't describe. Yusuf explained us all the best options about restaurants and tours. He brought us tea and prepared there best places to seat on the rooftop and watch for sunset. His Hospitality was amazing. Probably because he is from nomad family. If we will come back to Marrakesh again it will be because of that guy.

Catherine

2 years ago

6.0

lovely rooms

Cons: breakfast bread was stale. loved the fried pastry

Iskander

2 years ago

1.0

Cons: Location is bad. Not accessible by car. Looks unsafe at night. Staff were not cooperative when we wanted to cancel the booking and refused to return our money.

Danail

2 years ago

8.0

Good breakfast.Nice location if one would like to explore the Medina

Cons: Very polite ,friendly and helpful staff

Troy

2 years ago

9.0

Fantastic location, rooms were fantastic and the service was friendly. What more could you ask for?

Berta

2 years ago

3.0

Ehab.n1

2 years ago

7.0

The staff is amazing and you feel like you are at home.

Cons: They need to work more on cleaning. The beds are not comfortable.

Anish

2 years ago

8.0

The reception and breakfast was good.

Cons: The room was not that comfortable, a lot of noise from the verandah

Cindy

2 years ago

10.0

The property was very clean and smelled nice. the tea was great. Hosts were excellent. nice central location. Food was very good as well.

Schein

2 years ago

10.0

Amazing view , and very nice staff

Cons: Nothing

Cherie

2 years ago

10.0

Everything about this Raid was perfect, it was beautiful, great location and the staff were amazing, they would go above and beyond for their guests. The owner was extremely welcoming and really cared for us and his other guests, I would recommend this beautiful Raid to anyone!

Cons: Nothing

Sean

2 years ago

8.0

The entire staff around Mohammed , Abdelhi and Amin were absolutely amazing , and wonderful hosts . The atmosphere in the Riad was really nice . Also it’s super close to the center of the Medina but also super quite . Breakfast was great too. And on top of all , at the end of our stay the owner of the hostel insisted on driving us to the airport , which was a beautiful way to end our holiday !

Medfelder

2 years ago

10.0

Cons: It's our second time, we will come back again ;) Thanks to the staff and the owner .

Meret

2 years ago

8.0

The Riad offers a great rooftop with views over the city and several other cozy lounge areas around the Riad. The staff was super nice, welcoming and helpful and the breakfast was delicious!

Cons: We didn’t have wifi in the room and the room itself was quite small. There was no door to the bathroom. In general we had a great stay, but the value for money was a bit better in other Riads when comparing.

Julie

2 years ago

9.0

very helpful staff

Yael

2 years ago

7.0

very nice hosts. Moroccan Riad style was nice.l design. breakfast was served on the roof. The center of the Riad is very nice.

Cons: the rooms need to be updated and a little cleaner.

Jackson

2 years ago

10.0

amazing service, Mohamed , Abdul , Malika ....

Cons: very nice place

Simon

2 years ago

10.0

everything is amazing

Cons: all is perfect

Hendrikus

2 years ago

10.0

The authenticity of the building and interieur and friendliness of the staff.

Stradner

2 years ago

10.0

The architecture is amazing 500 year old house renovated on the most fascinating way. also the hotel is very good located

Julien

2 years ago

10.0

We made a cocking class, it's was amazing. Malika teach us how to make couscous and delicious tajine. The owner is very helpful, we missed our taxi and he drive us and safe us at the last minute, Thanks to Sidi Mohamed.

Shakira

2 years ago

9.0

mohamed and abdel were great 😊 the location was good a little hard to find at first but close to all the main attractions and nice food nearby bathroom was nice, like a mini hammam

Ahmed

2 years ago

10.0

location is excellent right in the Center . simo and his colleagues have been great hosts , very helpful . when we arrived they advised us of map application in the phone to work offline which was very helpful . breakfast is practically anytime which was very concurrent especially if you have kids.

Cons: nothing major , it is a cozy place . you feel like you are at home . it’s not like super hotels , it just makes you feel at home which is the purpose.

Oliver

2 years ago

10.0

From the moment we got to the Riad, we were made to feel very welcome. The Riad is perfectly placed, it is well lit and very quick and easy to find from the main square. The breakfast is fantastic. Could not recommend enough. Thank you very much.

Monsif

2 years ago

7.0

Amine

2 years ago

10.0

I loved everything about this riad it was a blessing. -the staff were very nice the location was perfect right in the center of the madina close to everything and at the same time calm nothing can interrupt i felt safe there it was perfect HIGHLY RECOMMEND

Cons: Nothing

Alexander

2 years ago

8.0

Marius

2 years ago

3.0

The staff and owner were very nice and the location was good. The staff was also very helpful.

Cons: The photos don't match some of the areas. Overall, it's hugely overpriced for what you get. Compared to all the other Riads we stayed at over the last 3 weeks. This was, unfortunately the worst. The room was small, walls were dirty and the breakfast was so underwhelming that we skipped it the 2nd morning.

Nisarg

2 years ago

8.0

Great location and amazing host. The breakfast was also nice.

Cons: The room was very small. Basically it has a space for just one bed and a small cabinet. If you plan to use the room only for sleeping then it's fine.

Paula

2 years ago

10.0

Markus

2 years ago

7.0

Vivien

3 years ago

10.0

We loved the location. It was so easy to meander the medina, souks and walk to major sights. The staff were extremely helpful and attentive.

Cons: nothing

Mark

3 years ago

10.0

This is a well maintained property with simply beautiful rooms. The ceilings of my deluxe room are panelled and decorated in the traditional Moroccan style , the bathroom is fit for a prince. Location is perfect. And the staff are great. They are extremely helpful and a credit to their employer.

Toul

3 years ago

10.0

Breakfast on the rooftop was delicious with an amazing view. The staff is very helpful.

Arburon

3 years ago

10.0

We had a great stay at this Riad. The location was great. Is was quiet whilst beeing really central at the same time. The staff was super nice and very heöpful at all time. The breakfast was served on the rooftop and was really tasty. I would definitely stay here again.

Kevin

3 years ago

9.0

very relaxed and welcoming in a great location. staff were brilliant, so helpful.

Ioana

3 years ago

8.0

We loved this place from the moment we arrived and were welcomed by the beautiful smell of cinnamon and orange essential oils! It’s difficult not to notice the attention to details of the decorators. Simo and the team were always very friendly and ready to help us with advices, recommend nice places and organize an unforgettable dinner in the inner courtyard of the Riad with live Berber music. Just as a heads up, as a general rule when staying in a Riad, having the room on the ground floor means you’re ready to hear everything happening in the inner courtyard /reception etc. 😃.

Cons: Room on the ground floor quite small, noisy and it requires some renovations.

Karma

3 years ago

9.0

Luca

3 years ago

6.0

staff helpful

Cons: location not the best, room also not wow, little noisy

Mayan

3 years ago

10.0

Ioana

3 years ago

8.0

We loved this place from the moment we arrived and were welcomed by the beautiful smell of cinnamon and orange essential oils! It’s difficult not to notice the attention to details of the decorators. Simo and the team were always very friendly and ready to help us with advices, recommend nice places and organize an unforgettable dinner in the inner courtyard of the Riad with live Berber music.

Cons: As a general rule when staying in a Riad, having the room on the ground floor means you’re ready to hear everything happening in the inner courtyard /reception etc. 😃.

Giacoml

3 years ago

1.0

Cons: it is not a 4 star riad. low quality on everything, the bed, bed sheets, towel, furniture. no iron, no minibar, very loud in the morning

Alan

3 years ago

9.0

Margaret

3 years ago

9.0

We loved the family atmosphere of the riad; the extreme friendliness and kindness of the owner and staff; the central location; the breakfasts - everything.

Cons: We had to wait two nights for the deluxe room we'd booked; initially our one bed room was too cramped. The super friendly, lovely staff compensated with a free meal on the roof terrace and were very apologetic. They are so lovely we'd forgive them anything!

Austeja

3 years ago

10.0

The staff was amazing and very helpful. The breakfast was great and they had different options every morning. The Riad met our expectations, was very unique and clean. The location was safe and after a few tries easy to find. I would definitely recommend it and would go back myself.

Cons: If you go out and com back after 1 am you have top wake up staff to be let in, there is no additional code or key for you to get in back to the Riad.

Josefina

3 years ago

5.0

good location and clean

Cons: we didn’t have warm water to take a shower and they didn’t fix. Then we asked for breakfast at 7 am (it was supposed to start at 7) and when we woke up they were all sleeping so we had to leave without breakfast.

Brown

3 years ago

9.0

Employees were great... Yassine was very knowledgeable and AbdelHak gave us a great guitar serenade on the roof. We only stayed for one night but everything was great. Would recommend for an even longer stay.

Cons: For an inexperienced traveler the location could be a bit hard to find. This was the only downside. The inner medina of Marrakech can be intimidating especially for solo female travelers who are not used to street harrassment.

Chris

3 years ago

9.0

Only 9 rooms. Great location in the Medina. wonderful staff (yes you Yassine!) Advice on how to handle Marrakech was delivered, great arrangements of excursion to the desert. And topped off the visit with the opportunity to have lunch with the riad staff on my last day. And I have to say unreservedly it was the best meal I had in Morocco.

Cons: nothing

Niels

3 years ago

8.0

what a nice place to stay at. quite neighborhood and close to the big square. Very helpful personnel with a smile.

Riad Safran et Cannelle & Spa

Description

Sentiment Analysis

Popular Amenities

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2 Persons

Select Travelers & Class

Standard Double Room

Breakfast Included

$126.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

3:00 PM

12:00 PM

12 AM

3 PM

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Parking

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Reviews (189)

Customer Reviews & Ratings

8.6 / 10

Yoana

Kayan

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Yoana

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verstraete

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cissé

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Świerczyńska

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Make

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Floriano

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Anonymous

Adam

Daniel