Riad 11 Zitoune
Chain: Not Available
Description
Charming Riad in the Heart of Marrakech
Luxurious Rooms: Each room at Riad 11 Zitoune offers air conditioning, a cozy seating area, and a private bathroom with a relaxing bath and a hairdryer.
Exceptional Services: Enjoy the convenience of a 24-hour front desk, a lovely terrace, and a stylish bar. Benefit from additional amenities such as luggage storage, ironing service, and laundry facilities.
Prime Location: Situated just 200 meters from Djemaa El Fna and 300 meters from the vibrant Souk of the Medina, Riad 11 Zitoune provides easy access to Marrakech's top attractions.
Experience the allure of Marrakech at Riad 11 Zitoune. Book your stay now!
Sentiment Analysis
Beautifully arranged Riad
Exceptional staff and service
Popular Amenities
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Car hire
Massage services
Packed lunches
Solarium
Hammam
Availability Side
Sorry, there are no available options matching your selection.
Guest Sentiment Categories
Cleanliness
Some concerns about internal noise and moisture issues in the bathroom were raised.
Service
Exceptional service with friendly and helpful staff, though some minor issues with breakfast service were noted.
Location
Ideal location in the Medina, providing a good balance of activity and calm.
Room Quality
Overall beautiful rooms, with specific mention of the lovely design and comfort, though some noise issues were experienced.
Amenities
Amenities were generally good; however, the breakfast had some inconsistencies.
Value for Money
Some felt that the price did not match the quality, noting specific areas that could improve.
Food and Beverage
Breakfast was praised highly for its variety and freshness, despite some incidents.
Overall Experience
A very positive experience with a beautiful setting and warm hospitality.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
11:00 AM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that Riad 11 Zitoune accepts payment via Paypal, cash in MAD, EUR, UK Pounds and USD as well as payment with Credit Cards (Visa, Master, JBC).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (268)
JIANMIN
6 days ago
6.0
Rosa
1 week ago
10.0
Looks like the pictures. Attentive staff. Nice breakfast. Clean. Airport pick up 20âŹ. Would stay here again.
Cons: Just a bit cold at night in the winter. Bed in pur room was pretty small, not sure how small but definetely smaller than 140cm
Anke
1 week ago
10.0
Alles
Gianmarco_1
1 week ago
10.0
Che soggiorno magnifico! Dal primo momento in cui siamo arrivati ci siamo sentiti coccolati e accontentati in ogni nostra richiesta. La struttura è in una posizione perfetta: a pochi minuti dalla piazza principale ma, nonostante questo, incredibilmente silenziosa. La pulizia è impeccabile, davvero rara. La colazione è ottima: sana, nutriente, con prodotti freschi preparati al momento per noi. Anche il ristorante merita una menzione speciale: abbiamo mangiato due tajine eccezionali, ricche di gusto e davvero indimenticabili. Un ringraziamento speciale va a Khaireddine e Mehdi, due persone straordinarie che hanno reso il nostro soggiorno ancora piÚ speciale, sempre presenti, gentili e pronti a farci sentire come a casa. Persone cosÏ se ne incontrano poche. Infine, tutto lo staff è stato di una gentilezza e disponibilità incredibili: ci hanno fatto sentire cosÏ bene che non avremmo piÚ voluto andare via. Consigliatissimo sotto ogni aspetto!
Cons: Era tutto perfetto.
Anke
1 week ago
10.0
Alles
Dan
1 week ago
9.0
Raquel
1 week ago
8.0
Anke
2 weeks ago
10.0
Alles
vvarga
2 weeks ago
10.0
El personal muy atento y el ambiente del riad por su decoraciĂłn, precioso
silvia
2 weeks ago
9.0
El personal fue muy atento y servicial (excelente, de 10) El desayuno en su terraza es la mejor manera de empezar el dĂa.
Adnan
2 weeks ago
10.0
Sehr sehr freundliches Personal. Die Lage ist sehr zentral. Und das Bett und die Kissen sind sehr bequem und erholsam. Schon lange nicht mehr so gut geschlafen. Das FrĂźhstĂźck war auch sehr gut und wurde individuell vorbereitet! Zum Abschuss gab es noch zwei Sandviches fĂźr sie RĂźckreise! Toll
Cons: Sauberkeit kĂśnnte ein wenig verbessert werden. Aber fĂźr Marokko ist das glaube ich normal.
jacqueline
2 weeks ago
10.0
Das Riad ist wunderbar gelegen, mitten in der Medina. Super guter freundlicher Kontakt Vorort
Sergio
3 weeks ago
8.0
Gabriele
3 weeks ago
8.0
Joan
1 month ago
8.0
We stayed one night in 11 Zitoune and two nights in the annex 10 Mandarin. In both Riads we felt home immediately because of the nice staff, the cozy atmosphere, the intimate character and the tasteful design (11 zitoune is more authentic and 10 Mandarin more modern but both Riads are a feast for the eyes). In 10 Mandarin we stayed in the junior suite on the top floor; it was one of the most beautiful rooms we ever had. The Olive room in 11 Zitoune (on the ground floor) was also really nice but less practical and noisier. The breakfast on the rooftop, in both venues, was fabulous. After a day in the top busy Marrakech-Medina it's great to find peace and calm in 11 Zitoune or 10 Mandarin.
1 month ago
10.0
Very comfortable rooms, delicious breakfast, and excellent hospitality from the staff
Benjamin
1 month ago
7.0
the overall stay was OK. the place is beautifully arranged. courtyard is very beautiful, the rooftop is nice to enjoy under the sun, the staff is very nice overall. the place is also in a calm area of the Medina (no noise from the outside). safe to go back to at night, minutes away from all the sites,
Cons: I think the price-quality is not there. it was more than 170 euros a night, and for that price, i expect great everywhere. however, there were several tiny issues. -internal noise. place is quite narrow, you hear everything. we were not lucky to have quite noisy neighbors laughing out loud even late at night, that is not anything the staff could have done, but the staff was overheard laughing during the day, which resonated in the court, which did not allow us to enjoy the calm of the place for instance in the afternoon. - breakfast was ok. but we had two strange events. in one, no bread was made available (they offered omelette though to be fair.) however another time, i asked for a 3rd coffee and my partner for a 2nd coffee, and the member of staff told us we needed to be charged for these extra coffees. (which had never been the case) also, directly after, they asked that we settle these 2 coffees + a bottle of water, when we also settled at the end of the stay the meal we had on one evening and the taxis back and two the airport) - then you have the issues of a riad in the Medina: not so much pressure in the water, sometime moist/bad smell in the bathroom. nothing i guess you can do anything against, but good for clients to know.
Claudia
1 month ago
10.0
WunderschÜnes Riad, mitten im Geschehen und trotzdem eine Oase. Man fßhlt sich wie in 1001 Nacht, die Zimmer sind wunderschÜn gestaltet, es gibt eine tolle Dachterasse. Dort wird jeden Morgen fßr jeden Gast ganz frisch ein tägliches wechselndes und leckeres Frßhstßck serviert, mit selbst gebackenen Kuchen, Fladen, Obst, Joghurt und frisch gepresstem Orangensaft. Extra Wßnsche wie Omlette etc. werden gerne erfßllt. Das komplette Team ist unfassbar herzlich und gastfreundlich, bei jeder Rßckkehr ins Riad, fßhlte es sich an wie nach Hause kommen. Ahmed der Besitzer hat uns ganz viele Tipps gegeben. Von Herzen nochmal Danke an alle, ganz besonders an Fuad, Sumaya, Mohamed und Medi, ihr habt unseren Aufenthalt ganz besonders gemacht, durch eure Herzlichkeit, eure Gastfreundschaft, euer Lachen und all die Tipps und Geschichten, zu eurer Kultur und Tradition. Wir kommen ganz sicher wieder!!!
Cons: Es war perfekt!!
Blanca
1 month ago
8.0
Tessa
1 month ago
10.0
MARTA
1 month ago
10.0
La posizione del Riad è ottima, vicino ad un Souk (anche piÚ economico del Semmarine piÚ famoso ma piÚ costoso). Le persone che ci lavorano sono tutte disponibili, amichevoli e di una gentilezza infinita, abbiamo chiesto diversi favori (dal pranzare e lasciare gli zaini anche se avevamo già fatto il check out - anche il giorno dopo ancora, di stamparci le carte di imbarco per il volo di ritorno, prenotare il taxi e l'hammam..) e sempre ci hanno risposto di sÏ e sono stati davvero disponibili e sempre con il sorriso pronto ad offrirci del buonissimo thè alla menta. La camera pulitissima, ci hanno anche rifatto il letto (il Riad non è un hotel e non c'è lo aspettavamo). Sicuramente lo consiglio! Davvero ottimo servizio clienti! Eravamo un gruppo di 3 ragazze e alloggiare lÏ è molto sicuro. Conoscono molte lingue quindi parlare con il personale è davvero semplice! Grazie ancora e speriamo di poter tornare presto!
Cons: /
Jan
1 month ago
9.0
J
1 month ago
8.0
mckiernan
1 month ago
7.0
Excellent breakfast.
Cons: Inside courtyard of Riad 10 was not as nice as Riad 11. Room was very small and the bathroom was very small too.
Ray
1 month ago
8.0
The location, it was exceptionally central, yet the riad was very quiet. The staff were brilliant and so helpful.
Cons: The breakfast was fine but the one dinner we had there was disappointing
mckiernan
2 months ago
9.0
Breakfast served by Annas was absolutely delicious and couldnât have been in a more beautiful setting on the roof terrace.
Cons: The shower head was a little erratic.
Volker
2 months ago
9.0
Die Lage im der Medina von Marrakesch kann man nur als sehr gut bezeichnen, man ist nur in wenigen Gehminuten mitten drin. Die Freundlichkeit des Personals kann man nur hervorheben, wir haben uns insgesamt sehr wohl gefßhlt. Wenn man in einer Riad nächtigt muss man wissen, dass man in dem Zimmer schon mitbekommt, was sich im Innenhof so tut wie z.B. Gäste kehren nachts zurßck und unterhalten sich noch im Innenhof oder auf den Terrassen lautstark, liegt aber auch immer an den Gästen und deren Rßcksichtnahme. Grundsätzlich ist es ein ruhiges Refugium im wuseligen Marrakesch.
Cons: Wir haben im Vorfeld das Hotel nach einer privaten deutschsprachigen Stadtfßhrung gefragt, haben jedoch nur die Antwort bekommen, dass aufgrund der Kßrze der Zeit nur noch ein englischsprachiger Guide zur Verfßgung stehen wßrde. Wir haben dann 4 verschiede Anbieter im Netz angeschrieben und haben 3 Zusagen fßr eine deutschsprachige Privattour bekommen und haben uns fßr einen dann entschieden. Da hätte ich mehr vom Riad 11 Zitoune erwartet.
mirima-12
2 months ago
10.0
We are a family group of four adults who stayed for four days at this charming centrally located riad . All the staff made us feel instantly at home and nothing was too much trouble for them .They helped with taxi and restaurant bookings and recommendations.Food was good, especially the selection of tagines which we enjoyed on our first night . Situated in the heart of the medina , yet not disturbed by the call to prayer or music from nearby restaurants . The warmth and friendliness which you experience as a guest here makes staying at No . 11 very special . Highly recommended .
Maria JosĂŠ
2 months ago
9.0
UbicaciĂłn perfecta. Personal muy atento
Cons: No hubo nada que no me gustara, no pudimos o no supimos controlar el calor de la ducha. Ăramos 3 personas y no podĂamos ducharnos seguidas porque el agua estaba muy muy caliente
Vanessa Kaye
2 months ago
9.0
Loved the location and Samira's cooking.
Cons: The shower pressure and there was no lounge in the room.
Abe
2 months ago
10.0
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Dainius
2 months ago
10.0
The staff is exceptionally helpful!
Noel
2 months ago
8.0
Accueil Emplacement Petit-dĂŠjeuner Fonctionnement climatisation .
Cons: Les sols de la chambre sont anciens .
jesse
2 months ago
3.0
Janick
2 months ago
9.0
Joli Êtablissemen bien placÊ, propre , très bon accueil, personnel toujours disponible et souriant .
Liliane
2 months ago
10.0
Sehr, sehr schĂśnes Riad in der Medina, 5 Minuten zum Jeema el fna zu Fuss. Das Zimmer war gross und sehr schĂśn eingerichtet. Wir hatten sogar einen kleinen Balkon. Das FrĂźhstĂźck auf der Dachterrasse war wie Ăźberall in Marokko, mega lecker! Wir wurden auch herzlich vom Besitzer empfangen. Er kann perfekt Deutsch und hat uns viele praktische Tipps gegeben. Toll!
Sarah
2 months ago
10.0
It was clean and very central and so traditional. Exactly what we were looking for
Cons: Nothing! We loved everything
RubĂŠn
2 months ago
9.0
Ursula
2 months ago
8.0
François
3 months ago
9.0
Riad très bien situÊ très proche de la place Jemaa El Fna. Personnel aux petits soins pour nous. PropretÊ. Confort des 3 suites que nous avions rÊservÊes.
Cons: Il serait bon que le terrain Ă cĂ´tĂŠ, qui n'a rien Ă voir avec le Riad en lui-mĂŞme, soit nettoyĂŠ.
Chris
3 months ago
10.0
Such a beautiful riad in a great location with quirky stunning rooms. Lovely touches in each room to welcome you and the staff were always interested what we had been doing. The terrace is stunning and the breakfast so well presented. We felt so relaxed.
Cons: Nothing
François
3 months ago
9.0
Personnel super agrĂŠable, chambre conforme Ă la description et confortable. Petit dĂŠjeuner bon et copieux.
Cons: RĂŠglage de la douche difficile et eau qui dĂŠborde dans la salle de bain.
Paolo
3 months ago
9.0
Najat
3 months ago
8.0
Lâemplacement et le calme le personnel gentil et respectueux
Cons: Deux Riad Ă 100m lâun de lâautre mais pas prĂŠcis lors de la rĂŠservation. Lâadresse indiquĂŠe mâamène Ă un qui porte le mĂŞme nom, dâaprès la rĂŠceptionniste que câest Google Maps qui se trompe đ đ§đ§đ§ Peu importe le Riad oĂš nous avons passĂŠ le week-end ĂŠtait sympa aussi. Le petit dĂŠjeuner un peu tard pour des touristes leve-tĂ´t đĽ˛
NAO
3 months ago
3.0
Mohammed
4 months ago
10.0
I had a wonderful stay! The staff were kind and welcoming, and they did an amazing job throughout my visit. The food was absolutely deliciousâsome of the best I had during my trip. The riad is beautiful, with a traditional Moroccan design that creates a peaceful and authentic atmosphere. Huge thanks to the staff :) and to the owner, Ahmad!
Cons: Nothing
Irene
4 months ago
9.0
Dennis
4 months ago
10.0
The staff was spectacular and the rooftop breakfast was lovely. The mood at the hotel was so relaxing.
Cons: Na
Thierry W
5 months ago
10.0
Exceptionnel. Un magnifique Riad dans une ruelle au calme à 2 pas de la place Jemaa El Fna. L'accueil est adorable. Un grand merci à Fouad et ses collègues pour leur gentillesse, leur disponibilitÊ et leur serviabilitÊ. Ce fut un bonheur de loger 3 nuits dans le Riad. Les chambres sont typiques, spacieuses et très propres. Le petit dÊjeuner copieux est pris sur la terrasse. Je recommande vivement ce très bel endroit.
Cons: Rien
Konrad
5 months ago
10.0
Phyllis
5 months ago
10.0
Very clean. Very attentive staff. Lovely breakfast on the roof. Rooms were beautiful and so individual. Very authentic Moroccan. We were a party of 11 and we took over the whole Riad. It was incredible experience staying there. Thank you to all the staff.
Cons: There was nothing to dislike.
Katie
5 months ago
10.0
The location of the riad was perfect. The decor was divine.
Cons: How peaceful and tranquil it seemed.
Mary-lee
5 months ago
10.0
What's not to like? The facility was charming and met our every need - and then some! The staff is incredible - so friendly, nice, accommodating to our every request. We had a suite which had so many extras - candles, a make-up mirror, large closet space, fluffy robes, a carafe of water. The location was perfect; right near the main square of the Old Town.
Cons: Maybe a tiny bit more light in the bathroom area, to put on make up.
Yaseer
5 months ago
10.0
Eamon
6 months ago
10.0
Traditional Moroccan Riad the real experience lovely place couldnât fault it a gem
Karen
6 months ago
9.0
very close to the main square but still quiet
Cons: Quite tricky to get to with large bags
Hannah
6 months ago
10.0
This place was an oasis in a hot city. I agree with all the other great reviews - everything here was just perfect. The staff were so friendly and welcoming, the smell of the riad was delicious, the breakfasts were tasty and generous and the room was spotlessly clean and comfortable with a lovely hot shower and great bed sheets. The location is fabulous, just a couple of minutes from the main square, and felt very safe.
Cons: Some hair conditioner in the room would have been helpful, and perhaps a top up on the complimentary water each day, rather than just day 1.
Kerem
6 months ago
10.0
It was a lovely little riad hotel. Great location, great facilities, clean rooms and a very fulfilling breakfast. Staff was really friendly and helpful at all times.
Lee
6 months ago
9.0
Great location, room, breakfast and staff
Cons: A little noisy just because of the traditional style of building with single glazed windows
Laurenz
7 months ago
10.0
Very forthcoming staff, tasty breakfast, clean and tidy. A small oasis in the midst of the buzzing city. Really close to pretty much everything one can visit in Marrakech.
Cons: Nothing. It was Great
Paula
7 months ago
10.0
Best staff in Marrakech! Everyone was always attentive to our needs and made their best to make our experience during our stay the best possible. We felt at home.
Marcia
7 months ago
10.0
We felt at home the moment we arrived. The staff were incredibly friendly, helpful, and made us feel truly welcome. Our room was spotless and beautifully kept, and the location couldn't have been better for exploring the city. Breakfast was delicious, and waking up to the sound of birds singing in the early morning was pure magic. Donât overthink it, just book this riad, you wonât be disappointed.
Cons: Nothing disappointed us â the stay exceeded all expectations.
Cindy
7 months ago
6.0
The staff is nice
Cons: The water for bath is weak The view from the bathroom faces rubbish disposing area
Sarah
7 months ago
9.0
Ana
7 months ago
10.0
Details of the decoration, and the exceptional service and attitude of Fouad
Cons: Nothing
Alicia
8 months ago
8.0
Authentic and beautiful.
Cons: Some of the surrounding areas were damaged by an earthquake.
Rubin
8 months ago
9.0
Soonchang
8 months ago
8.0
The staff was very friendly and the breakfast was excellent. Also, the location was great in Marrakech. However, the room on the first floor is too humid and needs to be dried. Otherwise, you may have a lot of complaints. I highly recommend people on the second floor or above, but I do not recommend people on the first floor.
Natalie
9 months ago
10.0
Yoshiko
9 months ago
7.0
nice staff helped us carry the luggage, two minutes walk from Jemaa el Fna square nice view at rooftop restaurant
Cons: The facility, the room is older and darker than in the photos, many stepsďźno elevatorďź The riad is located in a narrow alley, for airport transfers, taxis cannot come near the hotel, so you have to walk 4 minutes with your luggage (taxis cannot enter the square in the afternoon).
Rebecca
9 months ago
9.0
Great breakfast (make sure you have time and are hungry) and very friendly, helpful staff. Great location in walking distance from the main square.
Anissa
10 months ago
10.0
Barbara
10 months ago
10.0
Felipe
10 months ago
7.0
Michael
10 months ago
10.0
The team were phenomenal!!! Special thank you to Youness (both of them) Medi and Fouad for being so attentive to all our needs. The location was a quick walk into the center and easy to manage getting to restaurants by walking.
Cons: I would recommend having a cab take you to the property. Hard to find at night.
Benedikt
10 months ago
8.0
The brekfast was perfect and the Confederation exelent. Everybody willing to help and give Information. I felt very safe
Engin
10 months ago
8.0
Sofia
11 months ago
8.0
Dan
11 months ago
9.0
From the moment we stepped off the aeroplane we felt looked after by Riad 11 Zitoune. Nothing was too much trouble. the accommodation and room was immaculately clean and beautiful. All the staff we met were excellent but we felt particular credit had to go to Mohammed and Faoud who were just so accommodating. Faoud made our time at the accommodation extra special by taking time to answer our questions and explaining local culture to us, and Mohammed welcoming us with traditional Moroccan tea . Anyone looking for accommodation close to the action, with great service and beautiful safe surroundings, we would highly recommend Riad 11 Zitoune
Cons: nothing - it was all good
Beatriz
11 months ago
9.0
Amazing experience. Excellent staff and extremely friendly. Made me feel confortable and protected all the time. I stayed with a friend and provided the 2 beds I requested. Beautiful Riad with an excellent location next to the martket and to everything. I fully recommend for solo travelers or women because location, staff and comfort. Thank you to manager and guys in the concierge.
Cons: Nothing.
Steve
11 months ago
10.0
We loved everything! From being met at the airport to being dropped off at the end of our trip. The Riad is in the perfect location, a genuine oasis of peace and tranquility at the heart of the medina. The rooms are traditionally decorated to a very high standard. The staff were all excellent, especially the 2 Mohammeds, Zachariah and Madi, they all made our stay memorable, nothing was too much trouble. The breakfast was delicious and large, setting us up for a day sampling the delights of Marrakesh. We would definitely recommend staying at Riad 11 if you are in Marrakesh. Thank you for everything and we hope to see you again soon!
Cons: Nothing, we absolutely loved everything.
Kathryn
11 months ago
10.0
Tamara
11 months ago
10.0
We had an amazing experience at this hotel. Itâs very clean and comfortable. It reflects the Moroccan culture in every detail. Staff are very friendly and make you feel like at home. We loved their generous breakfast. Location is very convenient to visit the traditional markets.
Babu
11 months ago
9.0
The staff were very courteous and very helpful. The Riad is cozy, located very close to Jema El Fina square and excellent access to sites to take in the atmosphere of Medina/old city. It is in a narrow alley but very safe to walk about even late at night. The breakfast was simple but good. The hotel manager even carried our luggage, accompanied us to the nearest taxi point when we were checking out - excellent service. It would be useful to remind people when checking in to the Riad that city taxes are to be paid extra when checking out preferably by cash, so can be prepared in advance.
Edward
11 months ago
9.0
Fay
11 months ago
10.0
We absolutely loved it! Superb location, very comfortable facilities and wonderful hosts that made us all very welcome
Brian
11 months ago
10.0
Everything.
Cons: Nothing.
Kyra
11 months ago
10.0
The property was well located within the market, walking distance from multiple landmarks. It was also very clean, with lovely interiors and facilities, and super delicious breakfast. It also always smell d amazing! We stayed at the second property, Riad 10 Mandarin, but we briefly saw the Riad 11 as well and it was also clean, beautiful, and well located. However, the best thing about this accommodation is definitely the staff. Every single person we encountered (day and night staff, cleaners, driver) were so lovely, kind, hospitable and helpful. We were always so impressed by the quality of service and warmth of these people and it would truly be a pleasure to stay here again or recommend it to anyone looking for a 10/10 stay in Marrakech! Thank you Abdellah, Morat and all your colleagues (I regret that I donât have all your names) for the wonderful experience. Your service and kindness are very appreciated!
Claire
1 year ago
10.0
Perfectly located in the medina, with exceptionally friendly and helpful staff.
James
1 year ago
10.0
Very friendly and helpful staff
Cons: All good
Ankit
1 year ago
10.0
Staff was amazing and super supportive. Have to mention few top names - Midi at the reception. Top guy đ Zaki from kitchen what an amazing anf humble person. He was always available to help specially when we needed some help for the baby food. Mohammad was new to the Riad but again super duper supportive everytime with a big smile. Took us to the fruit market and walked us to a taxi point during checkout. Fed us amazing breakfast every morning.
Cons: Nothing. Would stay here everytime.
Daniella
1 year ago
9.0
Kp2022
1 year ago
1.0
The room was lovely
Cons: Sadly lots of things went wrong and staff on site, although very kind, were unable to resolve my issues. Staff telephoned the owner/manager when I was leaving to pass on my concerns and disappointment and I was not given any apology or compensation. Had the manager empathised and made an adjustment, my opinion of the establishment would be quite different. Here is a list of things that went wrong during my very short, 2 night stay. On their own, they would have been manageable but when accumulated into a short stay, it left me very disappointed. On arrival the safe did not open. obviously I wanted to leave my passport and other items so someone came to assist. They set the alarm off in the process and had to call someone from outside to resolve this. Which meant I HAD to leave my room, and the hotel as there is nothing to do at the hotel. When I returned, the safe was open. I tested it (without putting my passport in) and it locked and would not open. Still faulty. The first night, there was no power in the room when I woke in the early hours so my phone did not fully charge. Still no power when I got up at 7.30am so had to dress using my phone torch. The power returned at about 8.00am. I was told that I had to pay my taxes in cash. I was told several times that the cost was x Euros but I had to pay in Dirhams. I am not sure why they kept telling me in Euros if they were not accepted. The next morning, I was in the bathroom getting ready and the bathroom light exploded, fusing the whole room. Thankfully, I was not in the shower as there was glass all over the shower floor. Someone came up to try to resolve this, although observing him I am unclear how he was trying to resolve this. I was told once again that nothing could be done and they would have to get someone in. I was offered another room, no help to me as I was getting ready to leave, no one cleared the glass away and the towel that was used to twiddle with the fitting, was put back on the towel rail.
Kushal
1 year ago
8.0
Excellent service
Cons: Nothing in Particular âŚall good
Claudia
1 year ago
10.0
Great location! The hotel has so much character, the best of Moroccan architecture, style and hospitality. Friendly staff. Highly recommend
John
1 year ago
10.0
Riad Zitoun
Ian
1 year ago
10.0
Staff were so friendly and knowledgeable. On arrival we were given a really useful introduction to the city, highlighting places to visit and how to make the most of our visit - along with what to avoid expecially in the main square. The food was excellent, both breakfast each morning and the tajine we had on our arrival. The Riad were excellent in organising airport transfer for âŹ20 with hotel staff meeting us at the taxi drop off to lead us to the hotel in the Medina (the roads are too narrow to get a car near to the Riad). We chose to get our own taxi back to the airport as this was cheaper once we knew the city and only cost us the equivalent of âŹ8.
Cons: The listing states "Outdoor Swimming Pool" which was an attraction for us, there is a small hot tub style pool on the roof - but as it turned out this wasn't an issue as we loved exploring the city.
Olivier
1 year ago
9.0
Great riad with an amazing staff. Super friendly and accommodating. Great suggestions for food, shopping etc. Definitely a great stay in Marrakesh close to everything.
Cons: Nothing really !
Jan
1 year ago
10.0
the whole team went above & beyond to make our trip for a friends special birthday celebrations an amazing & memorable experience we will never forget ...the riad is stunning & we will most definitely be returning
Cons: nothing to fault
Simona
1 year ago
10.0
Lucile
1 year ago
10.0
We loved everything about the riad starting with itâs WONDERFUL staff, Zacharia, Mehdi, Mohamed, Chaimae and the warm cleaning staff. We learned so much about Morocco and its culture through them. We experienced thanks to them a sense of service and a generosity like never before. We felt taken care of perfectly and more than that, we felt part of a family. As strange as it may sound ;) Beyond the staff, the riad was an oasis of peace and calm in the heart of the buzzling city. Beautifully decorated with great attention to details - something we all appreciated a lot. A beautiful rooftop for breakfast where we also spent some time lounging. Location was PERFECT we were at walking distance of all main attractions and of the Jem Al Fna square. We felt completely at home.
Cons: Itâs a riad so rooms are not 100% soundproof - it was never a problem for us, we used earplugs. We also enjoyed the liveliness of the place and felt very homely.
James
1 year ago
10.0
We must be honest we didnât stay but they were amenable and cancelled the booking as we could not locate.
Cons: We must be honest we didnât stay but they were amenable and cancelled the booking as we could not locate.
Thomas
1 year ago
10.0
We had an amazing time at Riad 11. It's in a great location, only a couple of minutes from the main square, and also a really peaceful, quiet place to stay. The staff were always super friendly and helpful. Also, we had dinner there one night and the food was really tasty.
Gavin
1 year ago
10.0
Location was great - minutes walk from main square in medina. Whole property was stylish and comfortable. Facilities in room were good but what made the stay great was the staff. All the staff were super helpful and friendlyâŚwithout doubt the best staff Iâve ever experienced anywhere.
Cons: All was good
Lydia
1 year ago
9.0
Me and my mother had a wonderful stay at Riad 11 Zitoune. The staff were amazing, so welcoming and attentive to our needs. They helped us book an excursion and recommended places to visit in Marrakech. I cannot recommend it enough.
Cons: Nothing
Rodrigo
1 year ago
7.0
Karen
1 year ago
9.0
Sven
1 year ago
5.0
Location is great and the staff is amazing.
Cons: The noise!!! You simply cant sleep anymore after 7am. The walls are that thin , you hear absolutely everything , from running up and down the stairs constantly to the conversations held in the patio/reception. we have a very busy job as many others and we go on holidays to switch off and to catch up on some sleep. This is simply impossible in this new Riad. What was also a big surprise is that we booked RIAD 11 , based on good reviews and passed experience from other guest but we been put into their latest aquisition RIAD 10 MANDARIN which has nearly no reviews at all⌠again, the staff is amazing and accomodating but the fact of the thin walls/doors etc⌠was for us the biggest issue and a made our stay impossible to recharge our batteries if you know what i mean
sarita1187
1 year ago
10.0
We had a wonderful stay at the new annexe of Riad11 - the Riad10 Mandarin. We were one of the first guests as this new riad from the same owners just opened on first of October. Everything was great, from the decoration of the room, the children beds that were designed as small little caves, the overall style of the riad. Breakfast was served at the table and was freshly made once you took your seat. We also had dinner once which was very good (tajine). The location is close to perfect - 4min walk from the main square and in the same street than one of the top rated roof top bars in Marrakech. Although youâre in the heart of the medina, the Riad Mandarin is an island of peace and quietness. The staff was super friendly to the children. Transfer from the airport is included and even waited until 1 am as our flight was late. We took a tour with a guide organized by the riad which was very good. They also organized our transfer to the next city which we wanted to visit which was great.
Darryl
1 year ago
9.0
Staff were fantastic and were only to happy to help and assist us at all times. Breakfast was beautiful and was a great way to start each day. The room was comfortable and met all of our needs and the hotel was a perfect location being only a 4 minute walk from the Medina square.
Cons: Room was a little on the small side which meant there wasnât much storage space for clothes.
Edward
1 year ago
6.0
The staff are welcoming and helpful. Location school for the main square and areas of interest and restaurants
Cons: Wi-if was not as efficient as earlier Riad we were in and the âpoolâ and shower area on the rooftop were not working as one might expect.
Alessandra
1 year ago
10.0
Perfection! Small, intimated, the most friendly and beautiful people ever, amazing breakfast, outstanding room. Location 10
Cons: everything amazing
Alexandra
1 year ago
9.0
This is like staying in a home with wonderful hosts. Riad 11 had two buildings now. We visited bothânice decor, rooftop lounge/eating areas, and open terraces on all levelsâand stayed in the new one. They are just around the corner from one another. There is a plentiful breakfast each morning. The staff could not be nicer and more hospitable. They make the visit!
Lavinia
1 year ago
10.0
The warmth of the staff made us feel at home from the beginning to the end and beyond.
Cons: The room was a big tight, especially the path between bed and wall. But it was super convenient for me as I didnât have to walk up stairs every time. (Mobility impaired)
Giuliano
1 year ago
9.0
The girl (my apology I forgot her name) at the reception was really good, a real owner of the houseđ.
Johnny
1 year ago
10.0
Wonderful welcome from the very friendly owners and informative staff. Mint tea and sweet treats on arrival with advice on main attractions to visit in Marrakesh. Excellent options of tagine for lunch or dinner. Breakfast is wonderful with a selection of breads, pastries, fruit, eggs and tea or coffee with juice. Hot tub and seating on the rooftop terrace offers an option for sunshine and relaxation. Rooms are spacious and as described. Bed is comfortable and plenty of hot water. Location is just 5mins walk from Jemaa el-fnaa (main square) and many shops along the street to the riad. Ps - zitoune means olive!
Cons: Narrow, winding staircase to upper floors and roof terrace may not be suitable for those with mobility issues but did not concern us!
Malou
1 year ago
9.0
Top notch service with incredible staff. Rooms were extremely clean and spacious. Location was in the middle of the centre
Michelle
1 year ago
10.0
Breakfast was delicious and great service. Amazing location and staff were super helpful.
Laura
1 year ago
8.0
Lovely staff and spacious room with private lounge
Ian
1 year ago
10.0
We recently stayed at the stunning Riad 11 in Marrakesh, and it truly exceeded all our expectations. From the moment we arrived, the staff made us feel incredibly welcome, going above and beyond to ensure our stay was perfect. The Riad itself was absolutely beautifulâan oasis of calm just a short walk from the bustling centre. The traditional decor and serene atmosphere provided the perfect retreat after exploring the city. Every detail was thoughtfully arranged, and the service and food was impeccable. This was one of the best holidays we've ever had, and we canât wait to return. Highly recommended!
Mitchell
1 year ago
9.0
Very good location and a cozy room with a unique bathroom! The staff were awesome and extra helpful especially the owner on arrival!
Cons: Our aircon in the room struggled to cool the room down. If it were fixed it would of been a 10/10 stay
Lasota
1 year ago
9.0
This was our first trip to Marrakesh, and for the first week, we chose a Riad in the middle of the center of the old Medina. We carefully selected Riad 11 Zitoune, and the place has fully lived up to our expectations. It couldn't be more centrally located, yet it is completely quiet, with birdsong being the only thing you hear. The place is really cozy, from the cool area downstairs, the room, and especially the lovely rooftop terrace where breakfast is served. The breakfast is really good and varies from day to day, but includes muesli, yogurt, omelet, and the most delicious freshly squeezed juice you can imagine. The cleaning is top-notch, with everything being cleaned daily. Many places like this receive commissions from the places they recommend, but here you can feel that it's more important that guests have the best possible experience, and Chaimae and the other staff are always ready to help with everything from restaurants to where to get the best hammam, as well as arranging airport pickups. If you and your partner are planning to visit Marrakesh, this is the place to stay. The rooms are cozy and vary from room to room, with a small sitting area in most where you can relax and check emails, etc. I was in a situation where I needed to check my emails a couple of times a day, and the Wi-Fi does not work optimally. I don't know if it is the Riad's system or the network in Morocco in general. We chose one of the bigger rooms, but still, more space for storing clothes would have been nice. I had to use my suitcase as a dresser so that my wife could have space for hers. Highly recommended from us.
Marco186
1 year ago
9.0
Really cozy raid, the staffs are very nice a friendly. The position is perfect to visit the old city
Matias
1 year ago
10.0
Everything, since the beginning all was perfect, the staff extremely friendly, the riad itâs so nice, the room itâs big, the breakfast so delicious
Cons: All good
Deborah
1 year ago
9.0
People were very kind to us and very help full. Always avaliable with smile , nice place to go . You will enjoy the breakfast on the terrasse and see tje sun . 5 min from the snaque sqare famous place . We left with our head full of memories
Howard David
1 year ago
10.0
We really enjoyed staying at this lovely Riad close to the Jemaa el-Fna. The staff was excellent and helped us with transportation, suggestions, and made us really feel at home. The Riad is centrally located and close to all of the action. Very clean! Highly recommended!
Rafaela
1 year ago
10.0
Everything was so beautiful, it had a nice relaxing astmosphere. The room was bigger than I expected, the bed and the pillows were very confortable as well. The shower has a great flow and very nice water. The rooftop is amazing, the little pool is great to refresh in the hot days of Marrakesh. The breakfast is very well served, with delicious fresh morroccan goods. Most of all, the staff is really welcoming and do anything to help, it was amazing, I couldnât recomend it more and if Iâm ever returning to Marrakesh, I would love to stay there againâ¤ď¸
Lisa
1 year ago
10.0
Breakfast on the rooftop was amazing, staff super-friendly and room one of the most beautiful I've ever stayed in
Ana
1 year ago
10.0
Everything was amazing, the room, the attencious staff , the breakfast and the location.
Pascal
1 year ago
10.0
Riad Zitoune 11 is absolutely beautiful! Lovely and spacious rooms with private terrace. Rooftop with small pool and lounge area along with dining tables. We had a delicious breakfast every morning on the rooftop. Lunch and dinner are available as well and made fresh to order. Location is perfect just a short walk to main square. Service is exceptional. House Manager took excellent care. Receptionist arranged airport transportation and provided recommendations for dinner and excursions. Could not have had a more perfect stay.
873hildac
1 year ago
10.0
We had a great stay at this Riad for 4 nights. The staff were very friendly and helpful. Bedrooms spotlessly clean and bed very comfortable. Breakfast on roof terrace fab and location perfect. I would highly recommend to friends and family.
Hilda
1 year ago
10.0
My room was very comfortable, staff were very welcoming and gave us plenty of local knowledge. Breakfast fabulous on roof terrace. Location perfect.
Sorin
1 year ago
10.0
A wonderful and peacefull place, with wonderful people! I wouldn't change this place for any 5 stars hotels...
Juan
1 year ago
10.0
Hilary
1 year ago
8.0
The location was perfect. The staff were amazing, friendly, helpful and informed. The roof top terrace was lovely for breakfast and resting after a long day.
Cons: No facilities to hang clothes and second bed was a fold out mattress
Jess
1 year ago
8.0
I had a wonderful stay at Riad 11. We were greeted by their friendly staff who also took the time to show us the local map and made great suggestions. They were readily available if you needed anything. The breakfast was a great experiences in the Riad. The presentation was beautiful, we were given fresh squeezed orange juice, local pastries, fruit, and eggs. It was followed by mint tea/coffee. It was filling and delicious. Location was perfect, close to the main markets and also the spice markets. They also upgraded us for a night to a beautiful room on the second floor which had a private terrace. Wifi was fast and reliable. They offer a lunch menu (22eu) but we didn't try it.
Cons: The last night we stayed in the Olive room and the room set up was unusual. For example, the toilet was separate from the shower and sink. The toilet room was very small, your knees touched the door when closed and you're sitting on the toilet. Additionally, as its ceiling is not closed, you can hear everything :/ The double bed was, in my opinion, a bit too big for the room as you had to shuffle sideways to get to the sink/shower area. If you're not careful you'll stomp your toes. The shower didn't have a curtain and the drain did not work, which we only realized when I was in the shower and noticed the water was overflowing to the bed area. We noticed that the floor was moist when we checked-in to the room but didn't think anything of it until the next day when I was showering. I believe the staff might have known because when we informed them they were not surprised. They came to look at it and did their best to unclog the drain but to no avail.
Rachel
1 year ago
9.0
Juan
1 year ago
10.0
Location is great, very near the square, the attention and service are outstanding, the staff is always smiling and attentive.
Wolfgang
1 year ago
10.0
Very warm welcome by Alexandra and her team; great service throughout our complete stay. Riad has a great and central location but at the same time is in a quite area. Very nice architecture of Patio and Rooms. We enjoyed every morning at great breakfast at the terrace.
Anusha
1 year ago
9.0
This is a beautiful property and perfectly located. Highly recommend if you want something central. Itâs an easy walk to all the main sights and restaurants. I loved the design of the Riad. The team at the Riad are very friendly, welcoming and will go out of their way to make sure you are comfortable and enjoying Marrakesh.
Cons: Just be aware there is construction currently happening next door. Itâs a very minor sound note.
Timur
1 year ago
10.0
Fantastic we enjoy our stay at the Riad. Please prebook the taxi from hotel as if its ur first time the Riad is located at a very small side road which is not accessible by car. Since we book taxi from Riad, so it does make it so much easier.
Liam
1 year ago
9.0
The Riad is an exceptional example of a Moroccan styled house with a slightly modern twist, supremely clean, beautifully decorated, with lavish facilities. The staff of the Riad were wonderful, helpful, and very welcoming. It is without doubt the friendliness of the staff that would encourage us to return to Marrakech, and specifically this Riad. They made us feel at home away from home. Many thanks to Noureddine, Omar, Shamam (I hope that's correct), and all the others who went out of their way to ensure we enjoyed our stay.
Cons: Not much, but if I was to point out anything, the bathroom was a little cramped, making the shower a little awkward to operate. The lighting in the bathroom might need to be adjusted to bring more light into the shower, otherwise you may be mostly in the dark. And, if the chip on the sink could be fixed it would improve the look of the bathroom immensely.
JoĂŤl
1 year ago
9.0
Manuel
1 year ago
9.0
Naji
1 year ago
10.0
Very quiet and beautiful riad. You feel at home from the minute you arrive. The crew is very nice and always available for the guests. The owners are on site every day and very helpful. The location of the riad is extremely good. You can reach all shopping facilities within 5 minutes on foot. We will definitely book Riad 11 Zitoune again on our next visit to Marrakech.
Arturs
1 year ago
9.0
Location, design and superhelpful staff!
Cons: All was great
Rafal
1 year ago
8.0
Excellent location in the centre, helpful and friendly staff, clean rooms and the facilities, basic but tasty breakfast.
Cons: I would prefer more breakfast options or choices. Water in shower wasn't always warm, bordering on cool.
Sebastian
1 year ago
10.0
Jennifer
1 year ago
8.0
Lovely low-key decor, terrific location.
Eli
1 year ago
10.0
Beautiful riad. Close to the road but still quiet. Breakfast served on the lovely terrace. Our room was beautiful and spacious and even had its own patio đ
Ayaberry
1 year ago
10.0
This riad is located in the heart of Medina, Marrakech. It takes less than 5 min to the main Funaa square. The staff members were very nice and helpful. This cozy riad is excellent for couples, girls' trips and business.
Cons: The shower pressures were low, but it is something expected to stay in a road in the old town, Medina. It did not bother me much.
Pozzo
1 year ago
10.0
Itâs extremly beautiful, calm and very tastefully decorated. Loved having breakfast on the rooftop The suite was perfect The people are very nice and helpful. They made us feel home immediately, gave us tons of advice. Incredibly kind really. The location is just perfect. Very central but also very calm. Would come back anytime !
Cons: Nothing to add
Charlotte
1 year ago
9.0
Awesome stay in an amazing riad. We had an comfortable and spacious room. Breakfast was great, served on the terrasse. The terrasse is beautiful even if we did not get to enjoy it that much as it rained for a day. The staff was helpful. The cot for our baby was provided and clean. Thank you !
Cons: Nothing.
Sarah
1 year ago
10.0
Such a lovely riad in the heart of the medina just 5 mins from the main square! The staff are lovely and the rooms really nicely decorated with a great rooftop area which was a perfect sun trap for golden hour! We only spent one night here but would recommend if visiting Marrakech!
Cons: Nothing! But I would recommend organising the airport transfer with the riad - they know their way around the back alleys to get there from a taxi! It's not the easiest to find!
Jose
1 year ago
9.0
Amazing Riad close to the central square with easy access to the old city. The staff was very helpful and friendly, while the house was beautiful decorated.
Joana
1 year ago
9.0
Super friendly staff. delicious breakfast. Located in the heart of the Medina, really near to the main place. definitly will come back.
Samantha
1 year ago
6.0
The Riad is beautiful. We really enjoyed the property, the roof top and its perfect location.
Cons: We didnât like our room where the smell of the smoke was very strong. There is a chiminea and it seems that we were assigned to a room where the smell cannot be avoided. Also, the water in the shower was running very well.
Sarah
1 year ago
9.0
Location, room was beautiful and private, breakfast was good and staff super helpful
Pj
1 year ago
10.0
This location was perfect. It was so easy to get to the souks and El Fnaa Square and then pop back to the Riad to drop things off, or to freshen up. The thing with the Medina is that you have to walk everywhere and the location of this Riad meant that home was always close by. Noureddine (the manager) looked after me so well and was so attentive to whatever I needed.
Francesca
1 year ago
8.0
Itâs a lovely and charming riad in the heart of the medina. The staff was very kind and we enjoyed the breakfast on the rooftop.
Cons: The owners are mostly absent and everything was left in the hands of a very nice member of staff who didnât really speak either English or French. It took four days to have our shower fixed for example. It would be nice to have the presence of owners at least occasionally.
Yong
1 year ago
10.0
Very friendly staff, nice breakfast, excellent tajine chicken, very close to the famous market
Cons: Nothing
Scott
2 years ago
10.0
Gwendoline
2 years ago
10.0
The staff were wonderful and very helpful! Omar the helper was so lovely and Noordin arranged so many things for us. Will definitely return!
Abdul
2 years ago
10.0
Thealisha
2 years ago
10.0
Itâs a beautiful property and the staff and level of customer service are world class.
Cons: I have no complaints.
Rachael
2 years ago
9.0
The place was fantastic, a lovely oasis from the city. The staff were kind and so helpful. We were offered a tea when we arrived which was a lovely touch. I would highly recommend!
Cons: We didn't end up doing any tours as they were quite expensive, but there were a lot of good options.
Michael
2 years ago
10.0
The staff really went out of their way to make us feel at home Amazing Riad very comfortable but really the staff were very special We arrived 7:30am not expecting to check in but they accommodated us and even made breakfast All the staff were really friendly and helpful and especially a mention to Noureddine who brought us a couple of items that we left in the room
Amanda
2 years ago
10.0
Everything. Fabulous location, absolute stunning Riad, so much attention to detail. All the staff were so welcoming and friendly, we were made to feel at home. Amazing rooftop with loungers, comfy seating areas and plunge pool. We had a delicious breakfast on the rooftop and we were greeted with biscuits and mint tea on arrival. Our room was so beautifully designed we had a lounge area and private terrace. Everything was exceptional
Cons: Everything was exceptional you couldnât fault it at all
Mohamed
2 years ago
10.0
My stay at Riad 11 Zitoune was truly exceptional. The standout aspect was undoubtedly the remarkable staff, particularly Nour and Umar. Their unparalleled attentiveness and dedication to ensuring our needs were met went above and beyond, creating a memorable and enjoyable experience. The warm hospitality and personalized service added immense value to our stay. Riad 11 Zitoune, thanks to its outstanding team, has set a high standard for hospitality. Highly recommended for those seeking a delightful and attentive stay in a Riad. Thank you Nour and Umar and Ahmed!
Cons: Loved it all!
Stefan
2 years ago
9.0
Thd
2 years ago
7.0
I was lucky enough to have a beautiful suite on the first floor - a standout balcony overlooking the internal courtyard, and a large bedroom with super comfy bed/pillows/linen. Central location so quick to reach the medina, and a reasonable food and beverage menu to remain self-sufficient for a night or two; the tagines are esp tasty. But without its attentive staff the riad wouldn't have been quite as enjoyable. Noureddine supports the German owners by helping the riad's guests to navigate Marrakesh with a reliable local knowledge meeting you at the taxi drop-off and even taking you to key destinations. His English is really superb. Similarly, Omar and the small team of women help to make the riad feel homely and are thoughtful and kind. Owner Alexandra had good recommendations about what to do /where to go. The rooftop terrace/dining area is cute.
Cons: I would have liked to see more snacky things available in the room but not a biggy.
Abdulrahman
2 years ago
7.0
Amber
2 years ago
8.0
The location is very central, the people very friendly and offer great service, the breakfast was delicious.
Cons: The bed was too small.
Angeles
2 years ago
10.0
The corkiness of the place make the difference. The location is fantastic just a few meters from the Jemaa el-Fna square. The owner couple and all their staff they couldn't do any more to please us, including sandwiches for our late flight!! The roof terrace is a nice pace to have a drink after a long day discovering the fantastic live of Marrakesh!! Breakfast absolutely fantastic!! Best tagine in town!!
Cons: No much to say in this area, might be a little bit of noise in the patio from the rooms, but nothing major
Angela
2 years ago
9.0
Doris
2 years ago
10.0
Itâs absolutely beautiful and very central, but the best part about it were the people. Noureddine and his colleagues made us feel very welcome and they helped us with whatever we needed. Fully recommended if you want to feel genuinely cared about!
Bailey
2 years ago
8.0
Everyone was lovely and super helpful! The riad is beautiful and in an amazing location!
Cons: The room had a window with no shutter facing into the centre of the riad (not great for privacy) and there was no working lock on the bathroom door (and it wouldnât stay shut to).
Soukaina
2 years ago
8.0
Nan
2 years ago
6.0
Location is good, the staff and the owner are very nice, decoration is very traditional
Cons: Room is a little bit tight for two people ďźcorridor too narrow to pass
Philip
2 years ago
8.0
Staff were amazing very friendly and helpful, located 2 mins from main square comfortable clean and very reasonably priced, ticked all our boxes for a great couple of days in marrakesh would definitely come back .massive thank you to all the staff.i would definitely recommend
Cons: No complaints whatsoever
Ayumi
2 years ago
10.0
Jochem
2 years ago
9.0
Lovely and very attentive staff, comfortable and clean room just redecorated, and very central location just of the main square. Easy to find as well. The rooftop teras has a great view and a jacuzzi.
Cons: Because we were on the bottom floor, the room could be a little bit noisy from activity of other guests. But the place was very quiet at night
Anonymous
2 years ago
10.0
Nice stay! We can recommend this place much! Best staff!
Anna
2 years ago
10.0
Amazing place, we stayed in 2 different rooms and enjoyed both â¤ď¸ Staff was very sweet and the food was so good!
Anna
2 years ago
10.0
Exceptional! Full of so many details and love â¤ď¸ We tried two rooms and both were beautiful and super comfortable. Even more, later we stayed in more expensive properties in Marrakech⌠and Riad Zitoune was by far the best, even comparing to âŹ200/night options!!! Also, there is quiet terrace upstairs so I was able to work and make some zoom calls, which was super convenient. The last but not the least: you HAVE to try their zaalook. Gosh, it was the tastiest thing we tried in thw whole Morocco! The kitchen was pretty good in general.
Cons: Nothing, it was honestly perfect.
Keith
2 years ago
9.0
We were warmly greeted by the staff on arrival. They met us just outside the Medina to transfer our luggage from the car to the hotel. Abdo (Abderrahim) made sure we were settled in and oriented, We had 2 rooms on the 3rd floor that were well appointed in the quaint Riad.. Just a short walk to the square and souks. Breakfast was very tasty and changed up a bit daily. We met the owner, Alexandra, who was very pleasant and informative. The staff found out it was my wife's birthday and surprised her with a dress that she liked very much. Noureddine was very helpful and gave us some shopping tips. Every day the staff seemed genuinely happy to be there and it was well reflected in our interactions with them. It was so nice to escape a day of hustle and bustle in the souks and square to retreat to the comfort of Riad 11 and the hospitable staff.
Naomi
2 years ago
10.0
We stayed at Riad 11 Zitoune for 5 nights and had a wonderful time there! We enjoyed talking with Abdo, the manager who was very responsible and friendly. He gave us useful information about the city. The atmosphere at the Riad was always warm and cozy thanks to all the members of the staff. Clean room, tasty breakfast, great location! We would absolutely recommend this place and choose this place for our next trip to Marrakech.
Cons: The door of the toilet could have a knob from inside. It was hard to open the door from inside the toilet.
Chisa
2 years ago
10.0
good location, good staff, beautiful room.
Cons: dryer. It was too weak to dry.
Farah
2 years ago
7.0
Charming traditional riad, close to the main square and Medina.
Cons: Be prepared to get off at a main street and walk (with your luggage) to the Riad as itâs located in a small cobblestone alley where cars are not allowed. The AC in the room did not work well especially on those hot Marrakech days. The sink was clogged and dripped on the floor whenever used. Breakfast lacked variety.
Shinya
2 years ago
7.0
The staff is friendly, especially Mr.Abdo was great for caring us.
Cons: Felt expensive compared to simillar Riad.
Suhur
2 years ago
8.0
We really enjoyed our stay in this Riad. The entire staff was exceptionally friendly and hospitable, and we would like to extend a special thanks to Driss, Nouredine, and Abderahim, who went above and beyond to make our stay truly enjoyable. The Riad's location was perfect, right in the heart of the city, and the breakfast was absolutely delightful. The staff's warmth and attentiveness added an extra touch of charm to our experience. We are already looking forward to returning to Marrakech soon and staying at the same Riad.
Cons: Nothing to complain about at all.
Antonios
2 years ago
9.0
This Riad is really beautiful and stylish, with nice, comfy rooms. Big thanks to Abderrahim, Idriss, and Nourddine who made our stay even better
Silvia
2 years ago
6.0
Breakfast was horrible
Cons: bad quality ingredients, very poor
Assim
2 years ago
10.0
Amazing riad, super friendly and helpful staff.
Mohammed
2 years ago
8.0
location was excellent. but bd aware that car doesnât go at the property due to narrow alley. in about 5-7 minutes walk from a larger road. you can also rent a buggy to carry your luggage
Cons: one of the staff greeted us way from the Riad but he didnât help with bigger luggage. I didnât know that I could get a buggy to carry luggage the larger negative was that they said there was was 32 euro city tax wasnât included in the booking. even though the amount is small but didnât like the surprise
Marion
2 years ago
10.0
Everything was perfect from the bedroom to the delicious breakfast. The Riad is really well decorated and the staff is lovely. Special thanks to Abdo for his kind attentions during our stay !
Antonio
2 years ago
10.0
The Riad is in a very good location and it is very clean and cosy. Noureddine and the rest of the staff were very helpful and friendly and made our stay great. The breakfast was also very delicious.
Shainiv1
2 years ago
9.0
Gregory
2 years ago
9.0
Atmosphere
Cons: Nothing
Ieva
2 years ago
10.0
The best riad we stayed during our 10 day trip to Morocco. Very close to the main market square in the Old City of Marrakech (2-3 min walk), which made it a perfect choice where to stay immediately after arrival in Marrakech as it was the first time we visited Morocco. Probably not the cheapest choice but served well as the entry point into the country and the city. Excellent water pressure in the bathroom, good wifi speed in the room, magnificent (common) roof terrace. Very nice and helpful staff.
Cons: Perhaps could be a bit cheaper considering the general price level in Morocco. But still not crazy expensive if you book well in advance.
Huwan
2 years ago
10.0
The host is extremely considerate, and arranged taxi for us to go to the airport.
Cons: There was sounds during the night (pray), which can be notified in advance.
Emily
2 years ago
10.0
The property and staff were wonderful! Location was perfect to walk to restaurants and shops.
Cons: no complaints
Chiaki
2 years ago
8.0
Noriko
2 years ago
10.0
ăŞă˘ăăŽăšăżăăăăăă¨ăŚă茪ĺă§ĺŽĺżă§ăăžăăăĺ ´ćăăăĺşĺ ´ăŤčżăăŚäžżĺŠă§ăăă
Waring
2 years ago
10.0
The staff were lovely! Even wished me a happy international womenâs day which was a lovely gesture. The breakfast was also the best we had in Marrakesh even after staying in different riads whilst on our visit!
Madeleine
2 years ago
10.0
peaceful ,clean wonderful staff, gracious owners.. again a secret gem behind the door
Nicholas
2 years ago
9.0
This traditional Moroccan Riad in the Marakkesh medina, close to the central Jemaa el-Fnaa Square, was a little oasis away from the hustle bustle of the square and surrounding souks. The owner and staff were very welcoming and attentive and the riad was warm and comfortable. A perfect spot from which to explore Marrakech and a most enjoyable stay.
Ilaria
2 years ago
10.0
the Riad is fantastic, me and my boyfriend loved it. Special thanks to Abderrahim who was kind and helpful for our every request. Super prepared, polite and caring
Wendy
2 years ago
10.0
In the center of the Medina, walking distance of all the interesting parts of Marrakech. Fantastic staff, helpfull and friendly. Lovely garden, nice rooftop terras. We sleept in the suite, with a private outdoor sit. Beautifull room, nice beds, good shower. I will recommend Riad 11 Zitoune to all my friends visiting Marrakech.
Cons: Nothing to fault, it was only fantastic.
Alper
2 years ago
9.0
We stayed in a suite on the 3rd floor, which was very nice with a private veranda. The room was very spacious and nicely decorated, with many amenities. The hotel is within 2-3 minutes' walking distance to a few very nice restaurants, including Pergola Bar and Le Bistro Arabe where you can eat great food and listen to live jazz. Also, the souks in this part of Medina are nicer and less pushy.
Cons: No complaints.
Sandra
2 years ago
10.0
We could not recommend this Riad more highly. Fantastic location, delightful staff for whom nothing was a problem. The room and facilities were first class traditional and beautiful. Food was amazing too! Will certainly be telling everyone we know that if they travel to Marrakech this is the place to stay!!
Cons: Nothing at all. Everything was perfect.
Ricardo
2 years ago
10.0
staff
Cons: nothing
Shu
2 years ago
10.0
Perfect stay. The staff are so nice, room is clean and comfortable. Our kids likes a lot and wanna to back again.
Cons: The WiFi seems weak in our room
Vijn
2 years ago
10.0
Me and my best friend visited the Riad for 5 days. We were amazed by how beautiful the accomodation was. Very cosy and the interior was completely our taste. When we arrived, we were welcomed by Nourddine who gave us a nice cup of tea and showed us the Riad. After the tea we received a very nice home cooked Tajine from the chef which was very delicious. Nourddine and Abde Rahim who work in the Riad are super hospital and will help you with dinner reservations, recommendations and are very service focused. They gave us a very welcome feeling and nothing we asked was too much. Alexandra recommended us a daytrip to the mountains which we really enjoyed, she gave very good tips and also shared her own experiences with us. Me and Fabiola had a lovely stay and were sad to leave at the last day.. We will definetely come back! Kind Regards, Anouk Vijn
Richard
2 years ago
7.0
Fantastic location down a quiet alley in the medina but less than a 5 min walk to the central square; all attractions in the Medina are walking distance. We had a suite for the 2 of us plus our teenage son. It came with its own outdoor seating area which was lovely
Mieke
2 years ago
10.0
beautiful Riad, centrally located yet calm, very friendly and helpful staff and owners
Francesca
2 years ago
10.0
Everything! so cleverly designed, with lots of little spaces to sit and relax.
Cons: nothing.
Roel
2 years ago
10.0
Stylish, comfortable rooms and very helpful and friendly staff. Excellent location right in the middle of Marrakesh and a sunny terrace on the roof.
Rodrigosz
2 years ago
10.0
Delicious breakfast, incredible staff, room with private balcony and lots of space. A/C working 100% in a building with 200 years. Right in the middle of the Medina, perfect to explore.
Iris
2 years ago
10.0
Caroline
2 years ago
10.0
everything was perfect. the place was really warm and comfy despite the low temperatures outside during December. the staff was very helpful and kind. the room was clean, beautiful, and very comfortable. the bathroom is lovely. our room had a little private patio, very enjoyable. the last day the day offered us the pic nic for our return trip to France. the breakfast was delicious. the location of the riad is perfect, central but quiet. really a perfect stay. I donât know how it is during summer about the rooftop but for a winter cold stay itâs wonderful.
Cons: nothing
Natalia
2 years ago
10.0
Lauren
2 years ago
10.0
Giovani
2 years ago
10.0
outstanding service
Cons: nothing, everything was great
Agaath
2 years ago
8.0
The design and atmosphere The friendliness of the staff and owner The breakfast
Cons: A proper shower would make this place much more comfortable. The staff did respond to our comments and tried their best by improving the temperature. However, this shower needs a real upgrade.
Pamela
2 years ago
7.0
The location was very central to the square. The staff particular the gentleman who cooked the food organised the wine and organised the taxi and departure to the airport on time at 3am in the morning
Cons: The stairs to the rooftop were difficult.
Betty
3 years ago
10.0
Liat
3 years ago
10.0
We loved the riad! The team was very nice and helpful. The room was beautiful and well equipped. It was so quiet and yet very central. Breakfast was one of the best. We surely recommend this place.
Arturs
3 years ago
8.0
Cons: The Riad has a fireplace and we lived on the 2nd floor. When stoking a fireplace (in winter) the smoke and smell of the fireplace spread throughout the Riad and this is a discomfort. We did not make comments, but other guests during our visit made comments to the staff. Yes, they put out the fireplace, but it did not remove the smell during the evening or night. Bad wifi, but I think this applies to every hotel - Riad.
Andrew
3 years ago
8.0
Julian
3 years ago
10.0
The staff is so friendly and the place itself is really relaxing and makes you feel happy.
genevievef473
3 years ago
10.0
We really had the best stay - the most beautiful thing was returning from the bustle of nearby markets and feeling at home amongst friends in a quiet calm oasis - fabulous food from Hind and service by Omar - all staff outrageously good - would not consider staying anywhere else / theses people have become our family / amazing xxxxx
Cresswell
3 years ago
10.0
The staff were really accommodating
Mioko
3 years ago
10.0
Mioko
3 years ago
10.0
Members of staff were very polite and welcoming. Our rooms were very spacious, spotlessly clean and quiet. We particularly enjoyed occasional tea in the courtyard as well as rooftop space.
Cons: There is nothing to complain about. I would return very happily.
Leah
3 years ago
9.0
We loved our suite with a private balcony, and particularly loved the bathroom. It was very spacious and the decor was lovely- they have clearly purchased high quality materials as the bedsheets and blankets were incredibly soft. The pillows were a little soft for us but that is personal preference. The location is very good - less than 5 minutes from the main square, and a short walk to the palaces. We ate at the Riad the night that we arrived and thought the tagline was exceptional. We also liked that breakfast varied slightly each day. The staff were also very nice, and we met the owners briefly who were equally lovely.
Cons: We were a little disappointed by the restaurant recommendations that we received - we were looking for more authentic Moroccan food, but personally felt the places that were recommended were quite touristy and expensive (one was a belly dancing restaurant). Again, that is personal preference. We managed to get a very good deal on the riad through genius discounts, but I am not sure I would pay full price.
Edward
3 years ago
10.0
Jonathan
3 years ago
10.0
The staff and location are amazing. so close to major Medina sites, yet tucked away in a spot that is quiet and an oasis away from the hustle and bustle. the space os gorgeous and itâs incredibly welcoming.
Cons: nothing. itâs perfect. our bathroom (Lavender Room) did not have more than small slatted gates separating it from the sleeping area, so itâs not so private. but for us, no big deal.
Karen
3 years ago
10.0
Joseph
3 years ago
10.0
Super warm, friendly and proffesional hospitality led by the sweet Jouad. Beautiful and authentic design. Great lighting. Great natural warm light. Clean. Cozy. Intimate. Great location near the main square (yet not too close so it's not intense or noisy). Super great Riad
Nilsen
3 years ago
8.0
the staff was very.kind and helpful. the room and beds were very comfortable. the roof top dining area was nice. too.
Cons: food was tasteless,waterery tagine, eating out might be a better choice
Marieke
3 years ago
9.0
very homely feeling, we loved the decoration, the vibe. fantastic and helpful staff who recommended many things to do with our kids around Marrakech. kids loved the riad too and felt at home
Cons: the sofa in the terrace could be more comfortable with better light to read
Simon
3 years ago
10.0
So friendly and helpful. Rooms are beautiful.
Ruxi
3 years ago
10.0
Great location, very friendly staff, cute room same as photo. our stay was very comfortable, wonder why room and courtyard stay cool without air-conditioning, even outdoor hits 32 degree. we constantly ordering tea and were able to enjoy lovely mint flavor at our balcony, in courtyard, and on roof top. good room service keeping the room tidy and clean, and the fast laundry service helped us a lot. desserts are great too, we love the very chocolaty chocolate cake, and fresh and photogenic crème brulee. wish I can share more photos of the place.
Cons: my partner mentioned he saw some small bug running around the hotel, but I didnât see any
Jeremy
3 years ago
9.0
Jeremy
3 years ago
9.0
Eran
3 years ago
9.0
Excellent location, size of room, bed Change in breakfast every day
Cons: Alley where the hotel is located
Anonymous
3 years ago
10.0
Kadri
3 years ago
9.0
Ulla
3 years ago
8.0
Enjoyed the bnb and central location.
Jim
3 years ago
10.0
I just really liked it. Great rooms, location and friendly staff
Charles
3 years ago
10.0
great location with fantastic staff
Cons: nothing
Jose
3 years ago
10.0
Riad 11 Zitoune was the perfect spot for us to stay in Marrakech. The staff was excellent been really helpful, polite, spoke several languages and gave us a lot of really good tips about Marrakech. The architecture of the Riad is really wonderful. The photos of this review speak by itself, the terrace on top provides a really nice view over Marrakech and I think its a must on to visit on the evenings. The room was really clean, organised and with a really good AC ( made the hot afternoons in Marrakech much easy to handle). Overall, my expectations about Riad 11 Zitoune were high but they were really beaten.
Cons: Nothing.
Jamie
3 years ago
8.0
Staff and hotel were lovely
Cons: Very loud at times
Marcela
3 years ago
10.0
staff and place is amazing
Cons: everything is extraordinary
Susanne
3 years ago
10.0
Chris
3 years ago
10.0
We loved everything...every little nook and cranny was beautifully furnished, it felt like an oasis. The location could not have been better, the breakfast and coffee were delicious, and the gentleman who prepared and served the food was very kind and attentive and remembered after the first day how you liked your coffee. The manager, Jaouad, was above and beyond any ratings available. He was kind, helpful, and had a demeanor that made you feel welcome and at home. He was very, very good at his job, and just a lovely human.
Soukaina
3 years ago
10.0
I liked everything! I stayed with some friends for 3 days and we canât complain about anything. The room was beautiful and super clean, the position is perfect as it is less than 5 minutes away by walk from the main square, breakfast is delicious and the staff is super friendly and kind. Jaouad took us care in the most lovely way! will come back for sure!
Oms
3 years ago
10.0
The staff were incredibly nice and attentive. I was on my own and after a quiet holiday and they were extremely respectful of my space but also helpful when I needed it. The room was above what I expected and perfect for what I was looking for
Cons: Nothing
Khalid
3 years ago
9.0
The staff where excellent from reception till the cleaners. Location was great.breakfast was nice as well. We were upgraded to a bigger room .the toiletries was nice .thank you jawad and omar.
Cons: No TV, no mini fridge,no water next to the toilet seat.
James
3 years ago
9.0
great location with brilliant staff
Cons: tough to find- a sign outside would help
emanuelgB517JO
3 years ago
10.0
We stayed here for a week. The hotel is in the Medina super well located. It is a little oasis in the middle of the hectic streets. The rooms are very nicely put together in an authentic Moroccan style. The team is super friendly and extremely helpful.
zerneto
3 years ago
10.0
Beautiful place with a courteous and effective team. From the nice smell you feel when with first enter the Riad to the cleanliness of the rooms. The owners have taken care of all decoration, making it pleasant for the eyes. A place worth staying, very well located.
Marion
3 years ago
10.0
Ein sehr netter Empfang von Angestellten und Besitzer. Unkomplizierte Abwicklung, komfortable Betten mit deutscher Bettwäsche. Leckeres Frßhstßck.
marinacR4111AT
3 years ago
10.0
Incredible moroccan food in a perfect localization. With an excellent service. Thank you very much! Very peacefull moment. We enjoy a lot pastilla and tajine. We will come soon, and we will repeat in this restaurant!
520salema
4 years ago
10.0
I had really great experience in stay here which is very Quiet , tidy and rally cosy so I recommend to try stay here when you visit Marrakesh city because the location for it also itâs adjoining for the most famous places in Marrakesh ( Jamma alfana) and other attractions place .
Amit_and_Alex
5 years ago
4.0
Riad 11, with its 5-star ratting on 100 + reviews on TA, was a big disappointment. The riadâs courtyard is quite small and has a lot of furniture. When I sat in the courtyard, Instead of relaxing, I felt claustrophobic. The riad's furniture and decorative items looked cheap, the oranges in a bowl in the courtyard were spoiled, the door to our room did not lock and the toilet bowl leaked. Only one person in the staff spoke fluent English. Despite the language barrier, the staff was kind and helpful. Omar, in particular, would go out of his way to help.
Jennifer
5 years ago
10.0
We stayed for 7 days at Riad 11 Zitoune and really enjoyed it. We stayed in the Green Tea Studio which has a private staircase and little balcony overlooking the courtyard. Great location close to the medina, souks and Jamma Elfna square, easy 15 min walk to El Badii Palace, the Saadien Tombs and Bahia Palace. The staff are wonderful and so helpful, you will not regret a stay here! Breakfast was great each morning as well. The riad is small and cozy, not as flashy as some of the big riads but that's what makes it so enjoyable. A real treat in the heart of the medina!
Verified traveler
5 years ago
10.0
Thank you to everyone at Riad 11 Zitoune for making mine and my partner's trip an absolutely unforgettable experience. We will be back again soon!
Verified traveler
5 years ago
10.0
It was the most comfortable room we've stayed in our entire trip. On top of that the staff is incredible!! They helped us figure out transport to and from Ourika Valley and the rest of our time in Marrakech even though they were fully booked and we had to change Riads. They even held our larger luggage safely on our overnight trip to the valley and asisted getting it to our new Riad so we wouldn't have to walk all the way back. Breakfast was also delicious.
Verified traveler
5 years ago
10.0
The Riad was excellent unique and homely. The staff were incredible and the room superb.
Sonja
5 years ago
10.0
Liebes Riad Zitounie-Team, liebe Alexandra und Ahmed, unsere Entscheidung Euer Riad fĂźr unseren 5-tägigen Aufenthalt in Marrakesch zu buchen, hat sich durch Eure sehr sympathische und hilfsbereite Art nur bestätigt. Wir haben die Zeit sehr genossen. Die Lage ist optimal und sollte man einen Weg nicht kennen, wird einem durch Euch jederzeit geholfen. Im Riad fanden wir immer die nĂśtige Ruhe und Entspannung uns vom arabischen Trubel zu erholen. Die sanfte Hintergrundmusik im Riad trug zusätzlich dazu bei. Das ganze Team ist Ăźberaus freundlich und hilfsbereit, das Riad sehr sauber, sodass wir uns rundum wohl fĂźhlten und unseren Marrakesch Aufenthalt in sehr guter Erinnerung bleiben wird. Zum Abschied hatten wir einen sehr unterhaltsamen Silvesterabend, aufgrund Eure Empfehlung und UnterstĂźtzung. Herzlichen Dank nochmal an das ganze Team, winterliche GrĂźĂe aus MĂźnchen senden Euch Sonja und Detlef!
Verified traveler
6 years ago
10.0
Riad 11 Zitoune was wonderful. The staff made us feel right at home and where happy to answer all our questions.
ALICIA
6 years ago
10.0
It was the perfect spot, close to everything, service was superb, best way to experience Marrakech hospitality â¤ď¸â¤ď¸
Martijn
6 years ago
10.0
Best Riad in Marrakech; central, clean, charming and the best staff.
Owais
6 years ago
10.0
We stayed at this Riad for one night (wish I stayed longer) on the 23rd Sept, the moment you walk in this place it feels like you walked into a spa with the nice scent in the riad. Ahmed welcomed us with some great Moroccan tea and some Moroccan cookies. He was very helpful in explaining how to get around the city and the places to visit. We stayed in the green room with a balcony and it was absolutely beautiful, clean spacious room with a well maintained wash room. It is located very close to Jama el fnaa, a 5 min walk. The next morning we had to leave early for the dessert tour and they prepared breakfast for us early morning around 7 am, I feel really bad that I couldn't enjoy it since I woke up a bit late and would've been late for the pickup so had to rush out. Please convey my thanks to who prepared the breakfast apologies for forgetting the name. I highly recommend this Riad and would stay here again if I ever come back to Marrakesh
Verified traveler
7 years ago
10.0
Centrally located in the middle medina, may be difficult to find at first but the personnel picked me up from the taxi. The breakfast was amazing with traditional Moroccan dishes, the staff was really friendly and helpful. The room was very comfortable and quiet.
mike
7 years ago
8.0
If youâre not use with market ambiance then this hotel is not for you, located in the heart of old medina where the market is located. Thereâs no easy and direct access going to the hotel you need to drag your luggage passing through different stalls, the cobbled stones and rocks and mud makes it difficult to go to the hotel hence, can quickly ruin your holiday mood make sure you donât ask young boys otherwise, they expect a tip from you if they take you to the hotel. However, the enchanting rooms and ambiance of the hotel is worth all the struggles, the owner is extremely helpful and very pleasant, and I canno fault the manager and the ever reliable busboy. I would like to personally commend the staff for always being polite, friendly and very accommodating, the only downside for this review is the WiFi service. 65MBPS thatâs, the speed of the internet and it depends which part of the room you will be, and the connection gets stronger during late night, and not the entire room (Jasmine room) have WiFi reception. But overall I am happy with my entire stay, and I will definitely come back to Marrakech
Verified traveler
7 years ago
10.0
Fabulous experience from check-in to checkout. Each and every person, from the owner Ahmed, to the manager Mohammed, and help from Omar, Malika, and the other names I didn't catch, were extremely kind, helpful, respectful, informative. They paid great attention to detail. They kindly upgraded our room to the junior suite once they found out they had availability, which was very kind of them. We saw three rooms while we were there and every room is unique with impressive decor, with high end furnishings, which would be found in American give 5-star hotels, with a local Moroccan flare. Upon check-in, we were quickly served delicious Moroccan mint tea and biscuits, and our bags were carried up to our room. There were 2 water bottles in our room. The premises were very clean. We loved sitting by their fireplace in both the libraries, as it was raining so the terrace couldn't be used. We woke every morning to the sweet sounds of the birds chirping and soft music playing in the riad courtyard during breakfast. The breakfast was impeccable and impressively served, and different every day! The standards per day included mint tea, coffee, fresh orange juice, fresh bread, sweet yogurt, and bananas. And also included pancakes, pound cake, Moroccan breakfast roti or pizza! It was served like an English afternoon tea! Next, the location was AWESOME. Less than a 2 minute walk to Jmaa el-Fnaa, we were as close to the action as we wanted to be & yet slip away into quiet bliss.
Karen
7 years ago
10.0
We stayed 2 wonderful nights in Riad 11 Zitoune. Pros: The owner, Ahmed gave us a warm welcome when we checked in. He took time to sit down and talked to us about the Riad, gave us tips on shopping, culture of the Moroccan people. He patiently answered all our many questions ,gave us a tour of the riad from our lavander standard room which is very lovely, the rooftop, the cozy library with fireplace. Perfect host indeed. He even upgraded us to a suite on our second night! We also met Ahmedâs wife upon checking out. Very lovely couple! The team: everyone is all smiles, Thanks to Omar for always opening the door for us. The Manager and all the ladies where very nice too. Thank you! Love the decors, the scents, breakfast, cleanliness of place... from the bathroom to the sheets. Cons: nothing really. It just it took us a long time to find the riad- which is I suppose is usually the case in most riads in the medina. We didnât have wifi when we where looking for it but I would suggest google map the riad and do a screen shot. The riad is only 5-10 min from the square, really. Donât go far too deep from the square, and donât get stressed out, that was our mistake.
Anna
7 years ago
10.0
We staid in Raid 11 Zitoune mid of Jan 18 for 4 nights. The place is just beautiful with delicious food and very friendly and helpful staff. Raid is located very close to main attractions, so make sure you take comfy shoes as market seemed to be never ending labyrinth of paths and market stands. We arrived early and were welcome with Marrocan sweet tea, we were equipped with a map of Marrakech with detailed explanation where to go and what to see, also som good suggestions on restaurants and Spas. Breakfast was delicious and different everyday. We staid for dinner one evening and food was superb! only wine was bit pricy, but if you donât mind walking a bit you can get your own vino and enjoy it on the terrace or in your room. We staid on 1st floor for 2 nights and room was spacious with its on leaving room, next 2 nights we staid on ground floor smaller room but also really lovely. I would definitely recommend stay at this Raid if you want to have truly Marrocan experience. Best wishes Anna and Allan UK
Christine
7 years ago
10.0
Absolutely beautiful and an easy walk to the main square. Wonderful staff.
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Riad Zitoune Lakdim, Derb Lakdar No 11, Marrakech, MA
Nearby Landmarks & Visits
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Non-smoking rooms
Air conditioning
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