InsiderInns - Get Closer to the Dream

Culture33172253404

2 weeks ago

10.0

The Riad was beautiful. The staff was very hospitable. The location in Medina was very central and easy to get to. Highly recommend if looking for a Riad in Medina.

TesBe

2 weeks ago

10.0

A true gem of a find, and we will vibe back again. Between Jiji and the rest of the staff, we were extremely well cared for with amazing hospitality and a great network of guides, transportation, and activities.

P802VHmajag

2 weeks ago

10.0

We had a wonderful time at Riad Kaiss. The riad is truly beautiful and the service is exceptional — from the airport pickup assistance to the warm, attentive staff. Our room was cozy, spotless and thoughtfully prepared every evening, always with a warm hot-water bottle waiting for us, which we loved. Breakfast was fantastic, and the team was always happy to arrange an early meal when we had excursions booked. We also tried the hammam for the first time and absolutely loved it. The location is perfect as well — just a short walk from the main square and very convenient for catching taxis. Highly recommended, and we would happily return!

A4145INchriss

3 weeks ago

10.0

Great accommodations that will truly provide that authentic Moroccan vibe. Prime location for visiting all the sights you want to hit in Marrakesh. The staff is also very friendly and attentive to all your needs.

sarahjM1122

4 weeks ago

10.0

Great location just 5 mins from the main square. Staff were all lovely and could not do enough for us. The Riad itself was amazing and gives a true flavour of Morocco. A very enjoyable stay.

940nausica_v

1 month ago

10.0

A very beautiful riad. I highly recommend it. The riad staff are very attentive and will help you with everything. Very peaceful and very well located.

hannahrS668ZM

1 month ago

10.0

Fantastic magical place. Beautiful riad eith peacefull courtyard and location. Lovely staff including oussamo; assime, marouame,Kate, hajiba, naoual, mostafa, abdulla, all the waiters and more I unfortunately don’t know the names of.

seanmH891UF

1 month ago

10.0

The hotel is beautiful and the people are even more beautiful. The people at this hotel are amazing. Super friendly and always willing to help. The hotel is very convenient. Our suite was stunning with an outdoor Terrace and fountain. The value was worth every dirham.

Y2367UZmariam

1 month ago

10.0

We had a great stay at Riad Kaiss. The riad is beautiful, spotless and comfortable. The staff were so friendly and helpful. They even sent someone on foot to meet us and guide us there when we arrived. Recommend arranging this as at first it could be tricky to find. A perfect spot for exploring Marrakesh !

zhipengz2021

1 month ago

10.0

Our stay at Raid Kaiss by Anika was excellent. The staff was all super friendly and helpful. We got a little briefing of the area and map at the beginning of our stay which we found very helpful and referenced quite a few times, because even with google maps there was occasional 3G outages or lack of cell reception at some areas in the old city. The staff was always wiling to help with whatever you needed to make your stay positive. For example, they helped us in booking a nice restaurant reservation for later same day. If we were to stay in the area again, we would seek out this Raid in particular again. The overall experience was excellent, especially for the value.

614mariannan

1 month ago

10.0

Thank you for all the kindness and caring I received from everyone here at Riad Kaiss The cleaners, waiters, chefs and management Assisting me when i got lost 😂 and escorting me to the transport drivers I could relax when I Magineeded to in this beautiful and peaceful space May you all be Blessed Mariaan

S1511VHbillyh

1 month ago

10.0

The hotel is beautiful and in excellent condition (although it takes a little while for the hot water to kick in) and is a quiet location a very short distance away from the busy Marrakesh medina. The staff were just great - friendly and eager to please. When I asked if they had any hot sauce for my breakfast omelet, they paused and five minutes later they came back with harissa which they had run out and purchased in the medina! Very friendly and always available to answer questions about laundry or taxis or whatever. We would definitely stay here again.

27sarahaaron27

2 months ago

10.0

We were staying at Riad Kaiss in Marrakesh. Everybody especially El Hassan in the hotel were very good to us. Very supportive - amazing - very polite - respectful too. We can’t fault them hardly. Rooms were amazing culturally as Moroccan. Beautiful xx. Very clean. Breakfast awesome!! The waiter (I forgot his name) was fantastic and polite. We were sad leaving them and we shall remember them for a very long time. Thank you again Sarah Aaron Pippa and Julian.

L9379ABlouisep

2 months ago

10.0

We cannot recommend this hotel enough. It’s an oasis of peace in the heart of the bustling medina. Not only is it a stunning building with an incredible inner garden, but the staff were just wonderful. Everyone was extremely accommodating and kind, they truly made our stay so much more enjoyable.

Dreamer31049548979

2 months ago

10.0

I truly loved every minute of being here in Riad Kaiss. It is a truly authentic experience with the very best of staff. From the minute we arrived, Nawal, Kathleen & Oussa took care of us. Check in was seam less & we were provided with an unexpected but welcome breakfast on arrival. Like all holidays, the food experience is high on the agenda. Nawal helped us seek out great eating experiences & we are very grateful to her for helping to make our stay very special indeed. She is a wonderful young lady. Hassan & Yasyn looked after us at breakfast every day thereafter & throughout the day. I particularly enjoyed afternoon Moroccan tea in the cool of the Riad dining area. Hassan & Yasyn are such lovely & considerate people who provide the very best of customer service. Roid Kaiss are most fortunate to employ them. Our room was just beautiful with an amazing terrace where we could enjoy both sunshine & shade on demand. The entire Riad is spotlessly clean. Thank you to the lovely domestic ladies and the team who are up early to make sure the Riad is swept clean of leaves & looking amazing. It’s been a long time and a world wide travel that any accommodation has made such an impact on me. I really loved my stay in Riad Kaiss but only made truly remarkable by its wonderful staff. Thank you very much for making this a wonderful experience. I’ll be back …,.,.., We dined in and the food, in addition to breakfast, was first class. Enjoyed it all.

sariaha2023

2 months ago

10.0

When we first arrived in marrakech, we stayed in a hotel called dar anika, then we went for a few nights to the desert, and when we cane back, we went and found out that dar anika was fully booked, so we searched and found another riad nearby called riad kaiss, and after booking, we were pleased to find out that riad kaiss and dar anika were the same management, so we recieved thw same quality of kind and efficient service.

louisekC4471KM

2 months ago

10.0

Lovely riad right in the medina. Very well located. Rooms have a great Morrocon feel with fabrics and decorations. Very comfortable room and bed. Nice tea at our greeting and good breakfast. Staff were friendly and helpful. Lots of character. Very happy with our stay.

S1328WNsofiae

2 months ago

10.0

My family and I had an amazing experience at Riad Kaiss in Marrakech. The staff were very kind and welcoming, thank you Hassan and Yassim for being so attentive and helpful throughout our whole experience there. We booked the Hammam at the hotel as well, I cannot recommend it enough, it was a heavenly experience. The hotel is very close to the center, so one feels in the heart of it all—it is very fun, safe, and there is tons to do in the area.

catherinebV4949WJ

2 months ago

10.0

If I could give this riad ten stars, I absolutely would! From the moment we arrived, we were made to feel completely welcome. The staff truly went above and beyond — their kindness, thoughtfulness, and genuine care meant so much to us and made our stay unforgettable. The riad itself is stunning — beautifully decorated, spotlessly clean, and full of charm and character. The central courtyard is absolutely gorgeous, a peaceful and serene place to relax after a busy day exploring. It feels like a calm oasis away from the bustle of the city. Breakfast each morning was excellent, and everything was prepared and served by such friendly staff. Our room was lovely, and having our own private terrace made it feel even more special. The location couldn’t be better, just over a five-minute walk to Jemaa el-Fna, yet tucked away enough to feel quiet. This riad exceeded all our expectations — it’s the perfect blend of comfort, hospitality, and authentic Moroccan charm. A huge thank you to all the staff.

jime549

2 months ago

10.0

A great staff and garden with a very nice breakfast. The Rio is centrally located to the main square and has a convenient drop off. The welcome experience by the front desk helped us orient ourselves

Paul_Livingston_UK

2 months ago

10.0

What an incredible place to stay. This really is the best Riad in Marrakech. Such amazing service from the moment we were greeted by Hussain til we left. Also special mentions to Yassim and Kate who also took such good care of every aspect. Just a short walk from the main square it’s a calm oasis of palatial beauty. We had a lovely room with a private terrace. Breakfast is made and served with love and everything is so fresh.

minakE5131OH

3 months ago

8.0

I am giving this place 4 stars because of an issue that bothered me. First I want to give a shoutout to Fatima, Yasin, and Nawal. Without these 3 employees I doubt this place would run as efficiently as it is today and also be as clean as it was while I was there. I mistakenly booked one of their suites and I got to say it was a good mistake. It was one of their best rooms there and was very spacious. Then I asked them for a table to use my laptop they brought me a table and chair to do work on. They do offer breakfast with the room. I usually don't eat breakfast but sometimes brunch. They allowed me to have a brunch instead of breakfast for the 2 days I did eat there. Food was delicious. They also ensure that you are safe. They will escort you to the main square and back if you need it. Even if you need to go exchange money you can ask someone to escort you for safety. The one issue I had was that when I went to book an excursion through them, they charged me almost double what a travel agency outside would charge. This would be something that the owners would set. When I asked for another excursion, I realized it was too high as well and never booked it with them.

Richard2285

3 months ago

10.0

This is a beautiful road, staffed by beautiful people. Unfortunately, the chef was ill, so we only ate breakfast there, which was served in the open central area, surrounded by trees and birdsong. The room was very comfortable and air conditioned, which was just as well, because we arrived unwell and had to spend a lot of our stay (two nights) in our room. At one point, one member of staff sought out a 24 hour pharmacy and brought back drugs to help out recovery, for which we will be forever grateful. The roof terrace offered sun or shade and plenty of places to chill out. The location was ideal for us: about 5 minutes walk from the taxi drop off, where there is a small square with a few small restaurants, far away from the mad main square (about 15 minutes away). Thanks again for looking after us during our stay.

STEVE

3 months ago

10.0

Hotel staff were super friendly

aliaaudreyt

3 months ago

10.0

The most friendliest and wonderful staffs and one of the best experience I’ve had for a hotel… It’s like a home away from home… And In Shaa Allah i will stay here again … Ciao … Malaysia 🇲🇾

David

3 months ago

10.0

Stayed for 3 nights when arriving in Marrakech. The pick up from the airport was smooth and they ensured we arrived at the Riad without any drama. Easily worth the €20. The staff were incredibly friendly and always helpful. They genuinely care about their guests experience. They even offered assistance if you wanted help negotiating (if wanted) in the souks & shops via WhatsApp. Breakfast was made fresh every morning and delicious. The location was convenient to the hustle of town, easy walking distance but just removed enough you couldn’t hear the noise of the Medina. If you are considering Riad Kaiss, stop your search and just book.

michelle

4 months ago

10.0

Felt like family

O8804TSmonag

4 months ago

10.0

An Exquisite and Exceptional Riad in Marrakech. It's absolutely perfect. I love the design of the rooms, both exquisite and tasteful in it's decor. From the garden, to the pool, and the terrace, just lovely. No detail overlooked where old world charm meets modern amenities. And what hospitality. Such a gracious staff. Thank you Jiji for your restaurant and activity suggestions and Mostafa for helping with my transport services well into the eary morning hours. I highly recommend this Riad!

cynthiatK5821CT

4 months ago

10.0

Absolutely perfect stay in Marrakech! The rooms were beautifully detailed, the service was outstanding, and the staff incredibly kind. Breakfasts were generous and delicious, and we loved the complimentary afternoon snacks for all guests. To top it all off, we received a lovely farewell gift with a packed lunch and a small bag with argan oil and soap. Everything was excellent—100% recommended!

Carlos

4 months ago

10.0

El staff de este Riad hace de tu estadía una maravillosa.

Carlos

4 months ago

10.0

El staff de este Riad hace de tu estadía una experiencia inolvidable.

Sunshine38702280021

4 months ago

10.0

Hajiba (jiji) and Noual were lovely hosts, so helpful and kind. Jiji gave us tips on how to navigate the Medina and recommendations for dinner. Beautiful Riad, with lovely facilities and nice pool for mid day cooling. Comfy beds, and clean facilities. Beautiful gardens in middle of Riad.

R2180JEpaulh

4 months ago

10.0

Lovely Riad, very helpful staff, especially Hajiba and Naoual at reception. Both gave us wonderful recommendations and told us what to look out for throughout the Medina.

MRS SRI

4 months ago

10.0

Lovely marrocan style compartment of bedroom, private garden and living room. Breakfast in the green garden with marrocan touch. Friendly services until the last moment with farewell souvenir and meal.

chrisdU2186BT

5 months ago

10.0

We had a great stay at Riad Kaiss. We booked a suite to have our own outside space which was lovely with sun loungers and a cabana for shade. It was slightly overlooked from the roof terrace in some parts but also had areas not overlooked. Also metal outside furniture did get hot in 45 degree sun. The Riad is very well located to the south of the Medena a 5 or 6 minute walk from Place Mellah where we were dropped off by our transfer. On our arrival we were met by GiGi and invited to the inner courtyard for traditional Moroccan tea and snacks, a lovely setting among trees with cheeping birds. After this GIGI spend time with us going through local information such as places to go, good restaurants and some very good tips for our stay such as how much to expect to pay for taxis and best times to visit the main square and souks, she also gave us a local map. A tip envelope for the end of our stay was given to us. There was absolutely no pressure to give any tip but it was explained that if we felt we would like to leave something any tips would be shared equally between all the staff. This was a fantastic idea as there were staff who we would see less often (or not at all) but who would have contributed to our great experience. It also took away any awkwardness we might feel about when and where to tip. The Riad is really nice and I would recommend it as a place to stay but the thing that really stood out were the wonderful staff who were all very friendly and helpful, nothing was too much trouble. A special mention also has to go to Nawol who was often on reception. She always had a lovely smile and greeting and showed a genuine interest in us, how we were enjoying our stay and would often ask us how our trips or meals had been. Service was exceptional, we even received a call to our room on the morning of a very early excursion we had booked, not through the Riad, but had mentioned we were doing. This was to check that we were up if we needed anything. Note to the management and owner. You Riad is lovely but the true strength is your staff, too many to mention individually but all of them were great. Always helpful and friendly, nothing too much trouble and remembering any needs we had. We had asked for ice in our room a couple of times to cool our drinks, after this Ice buckets were offered to us if we were in reception with a smile and a friendly joke

zedrendes

5 months ago

10.0

Amazing and charming place in the heart of the medina. Beautiful suites, large terraces, lush garden. The staff is really willing to go the extra mile for the guests. Highly recommended!

Tour07044990015

5 months ago

10.0

Definitely the most hospitable, friendly staff of any hotel I’ve ever stayed in. Fati and Gigi were amazing concierges and the rest of the staff feted us with fruit, coffee, breakfasts, you name it. Highly recommend to anyone looking for a great place in the heart of Old Marrakech.

Companion547080

5 months ago

10.0

Riad Kaiss is truly a hidden gem — a little palace tucked away in the Medina. Every detail of the place is stunning, with a perfect blend of charm, elegance, and authentic Moroccan design. It’s beautifully maintained and feels like stepping into a serene oasis. What really makes this riad exceptional is the staff. They are absolutely outstanding — warm, welcoming, and incredibly attentive. From the moment we arrived, they went above and beyond to make us feel at home. Whether it was offering helpful local tips, organizing transportation, or simply greeting us with a smile, their hospitality made our stay unforgettable. The location is also ideal — just a 5-minute walk from Jemaa el-Fna Square, yet quiet and peaceful once you’re inside the riad. If you’re looking for a unique, peaceful, and beautifully authentic experience in Marrakech, I highly recommend Riad Kaiss. It’s a true jewel!

Rose Marie

5 months ago

10.0

Riad Kaiss is truly a hidden gem — a little palace tucked away in the Medina. Every detail of the place is stunning, with a perfect blend of charm, elegance, and authentic Moroccan design. It’s beautifully maintained and feels like stepping into a serene oasis. What really makes this riad exceptional is the staff. They are absolutely outstanding — warm, welcoming, and incredibly attentive. From the moment we arrived, they went above and beyond to make us feel at home. Whether it was offering helpful local tips, organizing transportation, or simply greeting us with a smile, their hospitality made our stay unforgettable. The location is also ideal — just a 5-minute walk from Jemaa el-Fna Square, yet quiet and peaceful once you’re inside the riad. If you’re looking for a unique, peaceful, and beautifully authentic experience in Marrakech, I highly recommend Riad Kaiss. It’s a true jewel! Romy

Quest541137

5 months ago

10.0

Great hospitality, extremely convenient location and comfortable accommodations. Fatima Zahra, Gigi, Ayoub and the rest of the team made our stay extremely comfortable and went above and beyond the call of duty. Really happy with my experience at this Riad.

GVS922

5 months ago

10.0

Beautiful place full of amazing people! Hotel was very clean and had beautiful installations. Room was very silent and was able to have a great sleep. Staff are incredibly friendly and always looking after you. Would absolutely recommend and will definitely stay here when back.

Belenjetset

5 months ago

10.0

The Riad was beautiful, the staff was fantastic very friendly and looking after our every need. And the breakfast was delicious, in a very peaceful courtyard inside the Riad.

R9218ZIhugod

5 months ago

10.0

Good quality and good relation with employee. Very Nice place. Swimming pool is just enough to enjoy discussing with your colleague. Really Nice place to finish work travel.

Monammedk25

5 months ago

10.0

Staying at Riad Kaiss by Anika was an unforgettable experience! The riad is absolutely stunning—full of traditional Moroccan charm, beautiful courtyards, and peaceful corners that feel like a dream. Every detail is thoughtfully designed, blending elegance with authenticity. Our room was spacious, cozy, and spotless. We especially loved the rooftop terrace—perfect for a quiet breakfast or sunset tea with views over the city. A special mention to Fatimazahra, who made our stay even more memorable. She was warm, attentive, and always ready to help with a genuine smile. Her hospitality truly made us feel at home and taken care of. Whether it was offering local tips, arranging anything we needed, or simply checking in on us, she was exceptional. The location is great—just a short walk to the bustling Jemaa el-Fnaa and close to many historic sites. If you’re visiting Marrakech and want a peaceful, beautiful, and welcoming place to stay, Riad Kaiss by Anika is a perfect choice. We left with beautiful memories and can’t wait to return!

ahmedq740

5 months ago

10.0

I wasn’t sure what to expect since it was my first time to Morocco, but this riad in Marrakesh completely surprised me—in the best way. It’s beautifully designed, with all the traditional Moroccan touches that make it feel like a little escape from the world. What stayed with me most, though, was the warmth of the people. Fatimazahra welcomed us like old friends, and every interaction felt genuine. The staff didn’t just do their jobs—they made us feel seen and cared for. It’s rare to find a place where the atmosphere and the people come together so naturally.

abdelkaddare

5 months ago

10.0

Just got back from staying at a riad in Marrakesh and honestly, it was such an amazing experience. The decor was stunning—classic Moroccan vibes everywhere, from the beautiful courtyard to the tiles and arches in the room. You could tell everything was really thoughtfully done to give that authentic feel. But what really made the stay special was the staff. FatimZahra was incredible—she welcomed us with traditional Moroccan snacks when we arrived, gave us a full tour of the riad, and made sure we felt totally at home. She was so warm and helpful the whole time. The rest of the team was just as great. The food servers were super friendly, always laughing and joking with us—it just made the whole atmosphere feel so warm and inviting. This wasn’t just a beautiful place to stay—it was a genuinely memorable experience because of the people. I’ll definitely be coming back, not just for the riad itself, but because of the amazing staff!

172mahmoudr

6 months ago

10.0

I was here with some of my friends in the last 2 weeks and it's a great place everything was awesome the food, activities and service. Too much joyness and happy faces everywhere I'm happy causey friend suggested this place for me. it's a place I would love to visit again ❤️💕

Russell Phillip

6 months ago

10.0

Most excellent service!!

Caz1006

6 months ago

10.0

Arranged a taxi to pick us up at the airport. We arrived in the square and was greeted, the Riad is a five-minute walk, Gigi gave us a map and guidance of the area. Our room was stunning a four-poster bed so comfortable, a massive shower, fridge, water and fruit, the pool was an added bonus. We ate our dinner on the rooftop, food hot, tasty and plentiful, breakfast was amazing in the courtyard. All staff were friendly, approachable and treated us like their own family any questions were answered immediately. The whole place was immaculately clean. Congratulations Riad Kaiss!

Travel02791406571

6 months ago

10.0

Amazing staff, took their time to serve each guest with a personal touch. Very friendly, dedicated to their work. It’s a blissful experience in a truly amazibg oasis in the heart of Medina. Very helpful in organizing events and truly yhe best hotel experience when it comes to service.

andrewcE9986CR

6 months ago

10.0

Stayed in room 5 for two nights and what an amazing experience. Flew in at around 10:30hrs and had pre arranged with the Riad for a pick up, which was flawless. Then dropped off at the closest point to the Riad and picked up by one of the staff who took us and our bags to the Riad, navigating us there with ease and no stress to us. Got there and was sat down in the court yard and went through the checking process with Gigi. Lucky enough got our room early and got everything sorted out and went out for the rest of the morning and early afternoon. We pre booked dinner with the Riad as we didn’t want the stress of going out for dinner the first night! Food was amazing and authentic and large portions! Great night sleep, on all nights. Second day did the palaces and secret garden…. be warned when navigating yourselves to these places the local salesmen will tell the palaces are shut for the day but don’t worry they’re open to shop!! 😂 ALL the staff at the Riad are amazing and very helpful. They gave us some great suggestions for lunch and dinner the next night. Just ask they will book everything for you if it’s needed. Use the pool in the afternoon for a cool down and relax after busy days out round the medinas and the sights and sounds of Marrakech and obviously the dodging of the mopeds!!! And cleanliness is amazing, before I forget.

MichalisZoum

6 months ago

10.0

Extremely friendly staff and the Riad was just so cute and cosy. The place is very well located and the facilities were lovely. The rooms were spacious and extremely clean. We could not ask for anything more. The whole experience exceeded our expectations.

T478JZahmeds

6 months ago

10.0

Amazing place, run by amazing people. The location of the hotel is unbeatable, and the riad itself is so beautiful and peaceful, a quiet and green place in the centre of busy Marrakech. The hospitality is simply incredible. The staff (Badr, Fatima Zahra, Yassine, Yassine, and all the others, including servers and cleaners) made us feel so welcome, and were just truly outstanding. This place has my highest recommendation.

Ahmed

6 months ago

10.0

Amazing place, run by amazing people. The location of the hotel is unbeatable, and the riad itself is so beautiful and peaceful, a quiet and green place in the centre of busy Marrakech. The hospitality is simply incredible. The staff (Badr, Fatima Zahra, Yassine, Yassine, and all the others, including servers and cleaners) made us feel so welcome, and were just truly outstanding. This place has my highest recommendation.

Conor

6 months ago

10.0

We loved how welcoming and helpful all the staff were at Riad Kaiss! The property was beautiful and we really enjoyed breakfast and a dinner on the rooftop. The location is super convenient with easy access to tourist attractions and the main square.

20carmelitaz

6 months ago

10.0

Hospitality: The welcome was truly the BEST I've ever had in my travels, and I only book 4*+ hotels and resorts only. Every moment from our late arrival at the airport - we found someone from the Riad waiting for us despite being an hour late - they took us to the closest stop to the riad in a taxi and then carried my cabin luggage for me. We were offered tea and dates after we checked in. In the following two days, the Riad staff was always ready to to help us with any question, request, etc, often going out of their way to do so - coffee and tea in the room, advice, sometimes even just banter and good conversation. Honestly, I felt at home away from home. On the last day they allowed us to leave our luggage there and use their facilities after check out so we could use the swimming pool and the hammam shower. Cleanliness: Everything was VERY clean! You could see the employees scrubbing away each morning, everywhere across the riad. Room: Room and bathroom were spacious and clean - we had a twin room - AC was the right strength (as it sometimes is way too strong in hotels). Food: We had breakfast in the big garden every day - they offer a traditional Moroccan breakfast (crêpes, what looked like fried bread, cake with honey, jam, and butter) as well as yogurt and fresh fruit and, upon request, omelettes. We only had the traditional breakfast and it was amazing every morning - gave us the right energy to face the Moroccan heat! They also offer coffee. The garden was beautiful - I regret not asking how old the trees were because they were magnificent. And we had mommy and kid tortoises and cats as company. Swimming pool: Beautiful, clean and quiet - truly a small oasis in the middle of Marrakech. Location: PERFECT location! Very easy to find from Bar Mellah and extremely easy to reach Jemaa-el-Fnaa without the noise that comes with being closer to the centre of the Medina (and google maps works!).

Karim

7 months ago

8.0

Amazing staff - standout service from everyone!

Eduard

7 months ago

10.0

Nice room, cool inside space and very helpful staff. Would stay again.

Kajill Kaur

7 months ago

10.0

We enjoyed our stay at Riad Kaiss. The staff was extremely kind and friendly - they treated you like family which was special. Our room was great - we had a private terrace, the bed was very comfy and the AC was nice! We appreciated the care and attention to detail that the staff offered - Younes and Gigi were a great help to us during our stay. When we checked out the Riad gave us a parting gift and snacks to go which was such a sweet touch.

William

8 months ago

8.0

Long walk inside small alleys typical of Riads. Once inside it is ok. The rooms a bit smelly and the towels need to be replaced.

Anthony Ivan

8 months ago

10.0

Just returned from a 4 night stay at Riad Kaiss. Immediately we found the Riad to be a welcoming , comfortable and luxurious place. The Riad itself is full of design features that keep surprising you the more you look around . Food was tasty and the breakfast a delight but this is all eclipsed by the staff employed here. Everybody was cheerful and friendly . The reception team of Mohammed and Gigi go above and beyond to make sure your day will run smoothly by organising trips and taxis etc. The Manageress is truly on the ball dealing with customers , agents and staff alike . Don’t stay here without having the in house Hammam experience ….now that really is a treat not to be missed.

Richard

8 months ago

10.0

Just perfect. All of the hotel staff made us so welcome, nothing was too much trouble for them. We had an absolutely amazing time and I cannot rate Riad Kaiss highly enough.

philip

8 months ago

10.0

Walk out direct into the market streets, great atmosphere, friendly and helpful staff, would highly recommend to stay here

X3416WCphilipj

9 months ago

10.0

Staff went out there way to be helpful. We were really happy and this made our stay.really lovely place and location, always enjoy our stay in the city. Really lovely fresh breakfast and enjoying the court yard to chill. Can’t recommend enough

A4369CUjeffb

9 months ago

10.0

This Riad Kaiss was outstanding in so many ways. We were a family traveling with young adults so had two rooms connected with a courtyard which we enjoyed. The room decor was so intricate. The location was perfect right in the center near the Medina. The hotel has plenty of hidden areas to hang out and we especially enjoyed the beautiful main courtyard and the rooftop where we played cards and overlooked the city! The entire staff was fantastic. Very welcoming and accommodating. JiJi was great. Other staff too were so helpful. We loved the turtles that lived in the courtyard. Dinner at the hotel restaurant was also delicious. The breakfasts each morning were so plentiful and varied offering local cuisine. We had so much for breakfast we weren’t hungry for lunch. We also had an enjoyable hammam treatment on site with Khamisa. Highly highly recommend!!

D8439ARmg

9 months ago

10.0

The principal matter was the friendliness of all the staff . We were met by the Taxi rank in Marrakesh by one member who carried our bags along the winding streets to the Riad . The room was comfortable and as we were late offered us a menu and we ate alone ( Dinner having finished by this time ). The breakfasts were more than sufficient and omelettes on order if we wished . Everyone was polite , helpful and accomodating . There was a sun area on the roof and a small pool by it . Congratulations to La Patronne Gigi and her staff for the wonderfully warm and genuine welcome and rapport .

jccHalifax

9 months ago

10.0

I'm so glad we chose to stay in a riad in Marrakesh. We were originally booked at a larger hotel but upon reading reviews about a more authentic stay in Morocco I cancelled and booked at Riad Kaiss. We had the most welcoming check-in we've ever received at any hotel property ever. Gigi met us in the courtyard with tea and cookies and we sat with her for an overview of the property as well as where to eat, where to go and what to see in Marrakesh. Our room was amazing- we had our own private terrace with loungers and a day bed. The room was bright and clean. I loved the cats that visited our terrace and the birds that sang to wake us up each morning. Breakfast was excellent and plentiful- lots of variety and eggs made to order. It was a short walk (less than 5 min) out to the main square for taxis and day trip excursion pickup. They even provide a gift and snack in a handmade bag at checkout for the journey home. 10/10. You'd be remiss if you didn't stay here while in Marrakesh.

Cathy

9 months ago

10.0

We had a great 3-night stay here. Staff were terrific and helped us with suggestions and reservations. The Riad is beautifully decorated. We stayed in the suite on the top floor and loved the private deck with cabana and lounge chairs and a table to enjoy breakfast at. Location is perfect - in the middle of the sites but still very quiet. Some noise from roof construction on the first day but it was not too bad after that. Price seemed a bit high but compared to other nice hotels / riads in Marrakech was reasonable overall. You will love this Riad if you choose to stay here - very authentic Moroccan experience!

Nathalie

9 months ago

10.0

We absolutely loved everything about this Riad. The service was exceptional, the breakfast was great. The courtyard is simply stunning. It is well located and the staff is super friendly. Hamza and Mohammed were great at guiding us to different venues. Nous avons adoré ce Riad. Le service est exceptionnel et l’hôtel a un énorme cachet. Il est bien situé à distance de marche de tous les marchés comme Jemma el Fna. Nous y retournerons sans hésitation.

536nathaliet

9 months ago

10.0

Such an amazing place! From the moment they greet you, you know that your stay will be memorable. Mohammed gave us a great briefing then showed us to a magnificent room that just wowed us despite travelling a lot. The bed is comfortable too. Hotel is well located yet quiet. Hamza took great pictures of us and really cared. Breakfast was fantastic and we’ll be back for sure!!!

Martin

9 months ago

10.0

We stayed 4 nights in Riad Kaiss and loved it. Very friendly staff and lovely accommodation close to many of the tourist attractions but far enough away from the souks to be quiet at night. Our room was spacious and had a large patio with outdoor seating, covered lounger and sunbeds. Lots of rustic features from a canopy bed to stained glass in some windows. It was great to be able to come in from the noise and activity of the shops to a tranquil haven where we could rest up before heading off again in the evenings.

alison

10 months ago

10.0

Great staff. Hôtel needs a little updating - hot water limited.

Stuart

10 months ago

10.0

Fantastic stay. Located in a quiet spot just a short walk to the main square. Very friendly staff who made our stay very comfortable. The staff arranged our sunrise balloon flight. This is a must and was an incredible experience with the backdrop of the Atlas Mountains. Highly recommend.

Brian

10 months ago

10.0

Beautiful old Road. All staff were very helpful. Breakfast was fantastic. All in all a very comfortable and pleasant visit.

James

10 months ago

10.0

Absolutely amazing place

jessica

11 months ago

10.0

Fabulous property. The staff is amazing. So so so helpful in suggestions for the city. Helped with map. Great breakfast in morning. Perfect place to stay!!

Elizabeth

11 months ago

10.0

We stayed here over New Year and were impressed with the property, staff, location and food. The room was beautifully decorated and despite being on the ground floor, it was very quiet. Every member of staff was kind, hardworking and went over and above. I would highly recommend Riad Kaiss to anyone and hope to return there again one day!

asim

11 months ago

10.0

We had a fantastic stay at Riad Kaiss. Mohammed is an absolute gem. Knowledgeable, kind and patient with all our questions since it was our first time in Marrakesh. The breakfast in the mornings was amazing and the staff was extremely attentive and helpful in every way. The Riad itself is very well kept and beautiful. They moved us to a larger room on our third night since the first one was bit tight for three without any upcharge. There were a lot of small thoughtful details like the beds at night have hot water bottles placed on each side to warm them since the evenings are cold.

Verified traveler

1 year ago

10.0

Nuestra estadía fue por vacaciones y encontramos el mejor sitio de Marrakech, el personal es muy amable, el sitio muy lindo, todo es perfecto. Mohammed está siempre atento a solucionar cualquier asunto!

Rory

1 year ago

10.0

Very beautiful Riad, staff are excellent. The Riad is located in one of the very busiest areas of Marrakesh, something to keep in mind when choosing somewhere to stay.

JM

1 year ago

8.0

Narwan and Muhammad were a credit to the place taking care of us impeccably. Food was very good too. I think the rooftop pool could have been lovely but it looked a bit grubby as did some of the roof top loungers. A TV in the room would have been nice as would a coffee maker but Narwan was very quick to bring excellent coffees from reception so not a big deal.

Nicholas

1 year ago

10.0

Fantastic location close to the main square. An oasis amid the chaos of the old streets. Very attentive staff only too happy to assist

Alireza

1 year ago

10.0

very nice staff at the property! very informative and kind! great location and easy access to everything in the old city!

Nitin

1 year ago

10.0

Lovely and proffesional Service. Very helpful. Beautiful and peaceful courtyard and the other quite areas on the other levels to enjoy and have a rest. Delicious breakfast with home made products. Great location. I highly recommend it.

John

1 year ago

10.0

The staff was exceptionally welcoming and helpful. The Hotel itself provided a quiet and peaceful environment.

Amine Mohamed

1 year ago

10.0

The nicest people ever. Answered all are questions. Wanted to take are bags all the way to car. We loved this place. Stay here you won’t be disappointed. So welcoming

robert

1 year ago

10.0

It is absolutely amazing! The stuff was great, very friendly and careful! The massage and the hammam the offered it was fantastic! I will definitely return here one day. Thanks a lot for everything!

Verified traveler

1 year ago

10.0

Overall, the experience was very good. The room was nice. The toilet was really tiny. They also served this watermelon juice that was really good. I was not the happiest with their tour booking for me. Also, I found the restaurant recommendations to not be the greatest

Petra

1 year ago

10.0

The service was amazing, the manager Yolanda personally made sure that our every wish was attended to. Beautiful property in the middle of the old town with countless restaurants and shops in walking distance.

Iqbal

1 year ago

10.0

Absolutely fantastic stay, amazing staff and charming property

Rachel V

1 year ago

10.0

A tranquil oasis in the midst of the medina. Beautiful room, great food and the staff were amazing. The hammam is worth experiencing.

charles

1 year ago

10.0

Very attentive staff. Would bend over backwards for anything we needed.

thomas

1 year ago

4.0

Pictures of this riad do not correspond to reality. Very basic infrastructure. In middle of market. No emmities Over priced

Maryada

1 year ago

10.0

Staff were very helpful from the moment we booked our room and were in constant touch all along till we arrived. They went out of their way to make us feel welcome.

John

1 year ago

6.0

Mini fridge did not work , very noisy , WiFi disaster , friendly but nosy reception staff Outside smells of sewage , and litter anywhere . Hotel taxes not explained in truth Accept we are in Africa , but for the rates charged , they need to vastly improve their standards

Said Hany

1 year ago

10.0

Friendly people

Eileen

1 year ago

10.0

Lovely riad with hospitable staffs. The staffs were warm and welcoming. The building is very beautiful! Highly recommend

Hamish

1 year ago

8.0

We stayed in room 5 with our daughter. Room was a premium room but was smaller than expected. They tried to see if we could change rooms but that was not possible for all the remaining nights. Double bed was soft and bed for our daughter very poor. Other rooms which are the ones generally pictured seem like they are nicer. Riadd itself was gorgeous throughout and small rooftop pool area perfect and not used by others much, Breakfast was traditional but very large and nice. Staff could not have been more friendly and helpful. Location was perfect

Verified traveler

1 year ago

10.0

We can't recommend this place enough. From the moment we arrived until the day we reluctantly departed, the team at Riad Kaiss took care of our every need in the most beautiful and boutique of settings. The breakfasts were excellent, our evening meal on arrival was the perfect introduction to Moroccan cuisine and the coffee is some of the best I've ever had. The riad is situated in the middle of town, so perfect for accessing all of the souks as well as the main square and the nearby Bahia Palace. After the hustle and bustle of the markets, bars and restaurants, it really is a luxury oasis in the middle of all the action. When we next come to Marrakech, we will definitely stay at Riad Kaiss!

Simeon

1 year ago

10.0

Wonderful historical property in a quiet area within the heart of the old city

Dalton

1 year ago

10.0

Beautiful riad. Excellent location. Very helpful and communicative staff.

Satnam

1 year ago

10.0

I’ve just come back to London, stayed here for the weekend for my birthday and it was absolutely amazing. The staff are very pleasant, professional and accommodating. I had the best suite and they even got me a lovely cake. I would definitely stay here again.

Emily

1 year ago

10.0

We had an amazing stay in Riad Kaiss - the staff, food and room were amazing and they gave us lots of thoughtful touches like making me a birthday cake and giving us a lunch bag for our flight home. We couldn’t praise the staff more they were incredible and we have some lovely memories. We will be back in future. Best Riad in Marrakech.

Saeed

1 year ago

10.0

Staff couldn’t have been any nicer

John

1 year ago

10.0

A fantastic hotel in a converted fifteenth century Riad, with just 10 rooms. A Riad is a walled home with internal gardens and the Riad Kaiss actually has two quadrangles, each with trees and plants, where breakfast can be served. The hotel keeps many features from previous centurys and the owners have added a wonderfully eclectic mix of furniture, lamps, ornaments. In short, staying in this wonderful building would be the highlight of any trip to Marrakesh. Finally, the staff are truly wonderful and really made us feel cared for throughtout our stay. Our thanks to all of them.

Jebaselvan

1 year ago

10.0

Top location, top service!

Lizhong

2 years ago

10.0

The quad yard is stunning, the room is exotic charm, the staff are very friendly and always there to help.

marianne

2 years ago

10.0

Fantastic Riad. Loved our penthouse suite w/private patio. Massage was lovely. Charming, full of antiques walking distance to the palaces and market and some great restaurants, but quiet away from motorbike noise. We wanted to stay longer!! Definitely will come back here

Jennie-Clare

2 years ago

10.0

We loved the unique presentation of the rooms, and the gorgeous courtyard area for breakfast. The pool, hammam and roof terraces were also lovely and the perfect way to relax after a busy day seeing the sights of Marrakech.

Chris

2 years ago

10.0

Staff was very accommodating. Great location. Very clean. Beautiful Riad.

Jessica

2 years ago

10.0

The property is every bit as beautiful as the photos look. The staff are ultra friendly and go out of their way to help you enjoy your stay.

Dragan

2 years ago

10.0

Beautiful Riad, excellent and attentive staff. Very pleasurable stay.

Annabelle

2 years ago

10.0

Excellent property in the heart of the Medina. Exceptionally friendly staff. Would definitely stay again. Morocco we love you!

Michael

2 years ago

10.0

A fantastic place to stay if you’re looking for a true Riad experience in the heart of the Medina. The warm and friendly staff make the stay relaxing and stress free. Will definitely be back!!!

Nick

2 years ago

10.0

Great, attentive service, a beautiful courtyard and a refreshing rooftop pool to cool down made this the perfect oasis of calm in the heart of Marrakech for a long weekend getaway.

al

2 years ago

10.0

The staff Mgr Antonio was amazing to me in a situation N Abdul n others just great ambience n service ! I stay in over 100 hotels a year and I was incredibly impressed Ps pergola restaurant recommended n !! 🙏

al

2 years ago

10.0

I want to thank Antonio n the entire staff . Certainly one of the best stays of my over 100 this year

C S

2 years ago

10.0

What a gem! The Riad is truly a little oasis amidst the busy medina and souks, giving you the best of both worlds. The staff were so warm and welcoming and could not have been nicer. They were so friendly and helpful with any queries or recommendations for restaurants or places to visit. We will definitely return to Marrakesh and Riad Kaiss. A truly memorable weekend.

valentina

2 years ago

10.0

Es una propiedad bellísima el staff es profesional y muy ayudadores Lo recomiendo ampliamente

Peter

2 years ago

10.0

There's no way around it, I LOVED Riad Kass from the first minute I stepped into this small hotel. Everybody here was genuinely kind, especially the two receptionists Houdaifa and the lovely Olaya (sorry for butchering your names, I lost my notebook). They made me feel so welcome every time I returned from the sweaty city. But absolutely everybody was courteous and kind! At first, I wasn't too happy with my room since I asked for one with lots of light, but the Arabian decor quickly won me over. Another delight was the great breakfast in the courtyard. The courtyard is the stomping grounds of four well-behaved turtles as well - a touch I loved. Just don't step on them, please. That would be bad karma. A small gripe is that I paid 22 Euros for the shuttle service from the airport to avoid infights with the local cab drivers. I was told somebody from the hotel would be waiting with a sign with the hotel's name. That was NOT the case. I waited for an hour for my pickup while the driver was waiting next to a sign with a long list of hotels - a list I couldn't see because a tour group was standing in front of it. So, demand that the driver has a sign with your hotel or your name! (The driver was wonderful when we finally connected though) So, don't get me wrong. I became a true fan of this hotel within the first 24 hours, and I bet you will love it, too unless you think you should have a TV in your room. You sure don't. The city of Marrakech is a great TV in itself!

Verified traveler

2 years ago

8.0

Riad was in good location and had excellent staff. Riad had a nice courtyard and a great breakfast; wine was also available to order. Rooms were small and could use some updating (considering this is supposed to be a 5 star property). Mattresses in the twin room needed to be replaced. I'm not sure if they mop under the beds. My roommate dropped something and it was not clean under there. Doors do not seal great so you can hear people in the courtyard. I would also think when it's hot outside, this will heat up the room more. Finally, this hotel quotes you the room price in Euros. At checkout, they convert to Moroccan Dirhams. Why don't they just quote in dirhams from the get go? I didn't check math to see if they are converting at a good rate. They charge an extra 3% if you pay by credit card.

Preeti

2 years ago

4.0

The hotel was difficult to find and get to. The hotel can definitely use an uplift. The linen and towels didn't seem fresh. The toilets were extremely small. No matter what care you took there was a pool of water outside the tub. The AC didn't work well at all. The day we arrived there were guys who came in to fix the toilet for about half an hour. Not worth the amount they charge for the room.

James

2 years ago

10.0

Genuine. Authentic. Great experience.

Harrison

2 years ago

10.0

The service at this riad is exceptional. I felt like a king in my own castle. The food is also good, convenient location, lovely view from the rooftop, and the rooms were good.

Mazal

2 years ago

10.0

The riad is beautiful, the staff is friendly, welcoming, wanting to please, and helpful. Google Maps won't take you correctly, hehe. Stay at this riad for a most peaceful, and enjoyable stay!

MIREYA

2 years ago

10.0

This was a family vacations and hotel friendly staff made everything unforgettable .

Peter

3 years ago

10.0

Very nice hotel with a beautiful courtyard. Amazing friendly staff who always were ready to assist you if needed. Great breakfast and only a few minutes from everything.

Omar

3 years ago

10.0

Amazing stay, amazing staff! Very beautiful riad. The staff made me and my fiance feel like family, from welcoming us in at check in, to making sure we were comfortable and having a good time in Marrakesh, both day staff and night staff equally treated us with wonderful hospitality. The next time we travel to Marrakesh we will only stay here.

Brooks

3 years ago

10.0

Who knew there could be such charming calm in the middle of the market?

Verified traveler

3 years ago

10.0

The Riad is in the heart of the market, but so quiet once you got in. It can be a bit tricky to find, but our cab driver called them before we arrived and they came and met us in the square to help us with our bags. The only negative is that we were too busy exploring and we didn't get to spend more time there. It was a beautiful place!! A five star experience.

Hyacinth

3 years ago

10.0

Quaint and lovely Riad. Location is within walking distance from main square of Jeema El-FNA. The staff is friendly and accommodating.

Vanessa

3 years ago

10.0

The Riad was conveniently close to everything on our itinerary. Hospitality is unmatched, the staff were very accommodating, helpful and friendly. They treat you like a guest in their home.

richard

3 years ago

10.0

An oasis in the city with amazing staff

nathan

3 years ago

10.0

Amazing staff, amazing building. The Riad is a little oasis in Marrakesh.

Nan

3 years ago

10.0

Beautifully decorated with an interior courtyard for delicious Moroccan breakfasts.The manager LeAnn and her staff were courteous and so helpful. The riad is well-located within the medina. My only suggestion would be the need for brighter lighting in the bathroom. Wholeheartedly recommend these accommodations.

Alison

3 years ago

10.0

Riad Kaiss is an absolute gem! The grounds are beautiful. The garden is peaceful and serene; the pool area is relaxing; and the rooms are decorated in authentic Moroccan decor. The location is great - about 5 minute walk to Jemaa el Fna. It was so central and everything was easily accessible. There are some great restaurants nearby and I never felt unsafe navigating the neighborhood. Most important though, is that the staff made me feel like family from the time I arrived. A big thank you to the assistant manager, Houdaifa, for planning tours for me, arranging dinner plans, and ensuring that I was well taken care of. This riad is so much more than just a place to sleep. Stay here, you won’t be disappointed!

Christy

3 years ago

10.0

Riad Kaiss has to be one of the most wonderful places we have ever stayed. Every single person there is amazing. They take such good care of you. They treat you like family and help with everything. Every time you arrive back to the Riad and when you are heading out they make sure to give you water to stay Hydrated. Arranging a private dinner is so romantic and delicious. When you are there you feel like you are being taken care of by family and treated so well. They help arrange tours at the best price to best any tour company out there. In the courtyard you can sometimes find them whipping up fresh watermelon frozen drinks to really refresh. That will have you asking for their recipe. Everything is beautiful and clean. It is an oasis for sure! I can’t wait to go back and stay with them again!

Caleigh

3 years ago

10.0

Wow! Incredible experience! The Riad was absolutely beautiful, the location was perfect, delicious daily breakfast, comfortable and well-equipped rooms, and the staff was the BEST. Everyone was so friendly and welcoming, and they went above and beyond to make sure we had a great stay. We hope to stay here again one day! I would rate 10 stars out of 5 if I could. Highly recommend!!!

Celena

3 years ago

10.0

Spacious, traditional, helpful, courteous, polite. Rooms were outstanding and central location.

Alicia

3 years ago

10.0

If I could give this place 6 stars I would! From the pick up at the airport to the room, breakfast and over all welcome that we had in this riad it made our honeymoon so special. Centrally located and walking distance to most of the sites made it easy for us to come back and rest at the pool during the day. We had a couples hammam followed by a couples massage right in the riad which we both said was the highlight of the trip. All of the staff was extremely nice and helpful with everything. They recommended restaurants, helped us get a taxi to the train station and educated us on Moroccan culture. Thank you guys for helping make our first time in Morocco one to remember! And give the turtles extra lettuce for us!

Elizabeth

3 years ago

10.0

choosing to stay at the riad kaiss was one of the best decisions we made in our trip to marrakech. The staff is so welcoming and acommodating. Houdaifa and Mourad specifically exceeded all expectations in every way to give us the best experience. Houdaifa gave us so many recommendations of things to do and places to see. He made sure to stop by every morning during breakfast to see what we had planned for the day and to see if he could help in any way. We are so glad we took his suggestion of the Hammam spa. It is a must-do! (It was such a cleansing and relaxing experience we did it twice!) The entire riad is gorgeous with accent tile flooring and great rooftop views. Breakfast in the lush vegetated courtyard was a great way to start each morning. They even prepared breakfast early for us due to an early tour departure. Our stay was so great we moved our reservation from a different riad to make sure we were able to return to the riad kaiss once we got back from our desert tour. In short, we would recommend staying here to anyone looking to spend time in marrakech and would absolutely look into staying here again when we come back.

Verified traveler

3 years ago

10.0

Choosing to stay at the Riad Kaiss was one of the best decisions we made in our trip to Marrakech. The staff is so welcoming and accommodating. Houdaifa and Mourad specifically exceeded all expectations in every way to give us the best experience. Houdaifa gave us so many recommendations of things to do and places to see. He made sure to stop by every morning during breakfast to see what we had planned for the day and to see if he could help in any way. We are so glad we took his suggestion of the Hammam spa. It is a must-do! (It was such a cleansing and relaxing experience we did it twice!) The entire riad is gorgeous with accent tile flooring and great rooftop views. Breakfast in the lush, vegetated courtyard was a wonderful way to start each morning. They even prepared breakfast early for us due to an early tour departure. Our stay was so great we moved our reservation from a different riad to make sure we were able to return to the Riad Kaiss once we got back from our desert tour. In short, we would recommend staying here to anyone looking to spend time in Marrakech and would absolutely look to stay here again when we come back.

Cathleen

3 years ago

10.0

What an amazing place - behind a single door just off one of the main streets in the Medina. The Riad is an absolute haven from the hustle and bustle of the square; so much charm and really quirky - in a very good way. Lynne and the staff were incredible, I cannot rate them highly enough, they made our stay truly memorable! The rooms amenities are better than a 5 star hotel - everything was provided as standard - very impressive. Just book this Riad if you are staying in Marrakech, you will not regret it!

Alexander

3 years ago

10.0

The staff are absolutely professional and the best of the best!

Rebecca

3 years ago

10.0

I couldn’t recommend this riad more! They were absolutely amazing. They made our stay so special and helped us with any queries we had. We will definitely be back!

Alison

3 years ago

10.0

We had a fantastic stay at Riad Kaiss. Not only was it a great find right in the Medina but the service was excellent. Each staff member was truly helpful and went out of their way to ensure our stay was top notch. The hotel itself was a great example of hospitality — beautiful, well equipped, and immaculate. Our whole family enjoyed the Hammam and massages.Breakfast each morning was traditional and very good. More importantly the staff was warm, friendly and patient with our lack of Arabic. I would not hesitate to recommend or stay at the hotel again and will be talking about it for a long time to come.

Christina

4 years ago

10.0

Our checkin was smooth. We opted for the paid airport shuttle, which is essentially a taxi that the hotel hires to meet you at a designated time. Later we found out that the price of an airport taxi is about 70-80 MAD but The breakfast was hearty. Our favorites are the fresh squeezed orange juice, homemade yogurt, tea and hot chocolate. We also enjoyed a private hammam experience inside the hotel. While I’m aware there are less expensive communal options outside, this was exceptional and a great way to relax without traveling outside.

Verified traveler

4 years ago

10.0

Stayed at the sister property Dar Anika which was fabulous. The staff, location, facilities and professionalism are unmatched. Congrats to Lyanne Kerr and the " gang " for making our stay so memorable. Do yourself a huge favor and access all they have to offer. Mike Talluto

Sue

5 years ago

10.0

The Riad was in a traditional Moroccan style and the ambience was lovely, it really does have the WOW factor. As soon as you arrive you are totally looked after nothing is too much trouble our stay was amazing. The food was fresh and cooked well - a must is the Moroccan breakfast you won't want any lunch!! One thing about the menu it could be a little more extensive but other than that it was fabulous.

Ken

5 years ago

10.0

The property was the home of one of the late sultans who kept his four wives. It has an interior courtyard with trees and birds flying free. The place is well maintained and clean. On the human side the staff are really friendly and professional. They treat you like family.

Verified traveler

5 years ago

10.0

Relly enjoyed the Read the were all very curteous and efficient and nothing was to mu

Eva

5 years ago

10.0

This Riad is truly magnificent! We loved our room, the gardens, exceptional service and breakfast. It is well situated within a short walk of the Medina on a quiet (and very safe) alley. Mona and Leila made sure we had guides to take us around and arranged for cars to pick us up from the airport. We highly recommend this riad for an authentic and beautiful experience in Marrakech!

Verified traveler

5 years ago

10.0

Authentic life in Marrakech with very attentive staff, keen to make your stay memorable. January is off season but benefits from fewer tourists but be ready to wear a jacket for the morning and evenings. Eating in the hotel was very good value with good quality. Breakfast also excellent and could be taken at any time of the day so on a cold morning I often lay in bed a bit longer! An example of staff attentiveness. I was booked for a difficult to get-to restaurant. Not only do the hotel give you a local phone so you don't have to worry about not having internet for google maps but they got someone to guide me through the difficult sections of the old town's narrow alleyways.

Susan

5 years ago

10.0

Riad Kaiss was exceptional. A real gem. Beautiful and very well located. We were a party of 5 with 3 rooms, celebrating 2 big birthdays. We were greeted on our arrival with a birthday cake and flowers. The staff was extremely professional and attentive without being overbearing. They helped us with reservations, itineraries, tickets, excursions and transport. They made our stay in Marrakesh wonderful. The Riad itself is like a gorgeous private house. We felt like we were the only ones there although the Riad had no vacancies. Very tranquil after a day exploring this amazing city. A very special place. Laila and Mohammed in particular went out of their way to make our stay extra special. We loved it.

Verified traveler

5 years ago

10.0

I and my sister stayed at Riad Kaiss for 3 nights. It was my first visit to Marrakesh and I'm glad that we stayed this Riad. Every hotel staff were very friendly, kind and helpful. And the food we had, breakfast and dinner, at Riad Kaiss were very good too. Also just before leaving on the last day they gave us the souvenirs, the delicious Moroccan sandwiches, fruits and the toiletry. Thank you! 年末に姉妹で宿泊しましたが、スタッフのみなさん、とても親切でいろいろ助けていただきました。またホテルの食事もおいしかったです。朝食、量が多いので、スターターを各自、メインをシェアするくらいでちょうどよかったです。また、最終日には、モロッコ風サンドイッチ（とてもおいしかった！）やフルーツ、せっけんなどのおみやげまでいただき、本当にうれしかったです。

MN

6 years ago

10.0

Good location, beautiful property and very good service

Verified traveler

6 years ago

10.0

It is one very cool boutique Hotel that looked like a mini palace. It has a gorgeous atrium and the traditional decor of the culture from a centuries old building. It has most modern amenities and Mona and her staff were so caring and personable.

Kayleigh

6 years ago

10.0

As a solo traveler to Morocco; I was a bit nervous, but the staff here was absolutely amazing! They went out of their way to ensure I felt welcomed as well as safe during my time in Marrakech. From the delicious breakfast, to the tours they offer; I totally recommend staying at this riad while in Marrakech.

Anuja

6 years ago

10.0

Best place we stayed in, everything from the architecture to the service of the staff blew our minds. Place is conveniently located in an alley right outside the square and everything is walking distance. It was an oasis in a market and would only stay here when we return.

F

6 years ago

10.0

This was an amazing experience with the Riad like an enchanting castle. The courtyard where we had breakfast and dinner was magical with the trees, water fountain and secluded alcoves very nicy done up. The staff here make the stay even more enjoyable. You are welcomed and treated as if you are royalty. They helped organise excursions, advice on places to see and eat and on your return where grated with an iced drink. We would highly recommend this place and will definitely come back

Verified traveler

6 years ago

10.0

Service, breakfast, rooms, peaceful, security. Ambiance, location. These are their best qulities.

Kulvarn

6 years ago

10.0

What an amazing stay. A home from home - we were treated like royalty. An exceptional experience at an exceptional hotel. Thank you to Nasirin and all the team.

Samuel

6 years ago

10.0

Amazing in every way. Excellent staff who went above and beyond and even beyond that. Just perfection. I do not know why you would bother staying anywhere else!

Mary

6 years ago

10.0

This was over-the-top service. From drinks brought to us on the rooftop terrace to a surprise lunch packed for our train trip upon departure, to refreshing drinks provided every day upon our return to the riad, the staff here made us feel welcomed and comfortable. All your needs are met. You feel pampered here. This is possibly the best hotel experience we’ve ever had.

JON

6 years ago

10.0

Beautiful hotel and unbelievable service - treated like a sultan!

Riad Kaiss by Anika

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Deluxe Twin Room

Breakfast Included

$606.00

Deluxe Room

Breakfast Included

$505.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

2:00 PM

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Pets

Children and extra beds

Pets

Check-in & Check-out

Accessibility

General

Check-in & Check-out

Reviews (107)

Customer Reviews & Ratings

9.8 / 10

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