InsiderInns - Get Closer to the Dream

mrstraveller1

2 weeks ago

10.0

I had a great stay. The all villa accommodation is incredible. Even entry level villas are vast, boasting an entrance hall, sitting room, spacious bedroom, and large, private, exterior courtyard and pool. Decoration is tasteful and luxurious. The grounds are palatial, the resort in general, absolutely immaculate. The setting is quite idyllic, framed by mountains and ocean. Tangier is around 90 minutes drive away, Tetouan around 30 minutes. Staff were polished and friendly, every single person acknowledging you, with a touch to the heart gesture. The hotel has several restaurants, not all of them open during this visit. I ate in Azura, the beachfront restaurant. Food was unmemorable, with the exception of breakfast, which is a superb feast, table served. Service was impeccable.

Elbakhchioui

3 weeks ago

10.0

sballester87

1 month ago

10.0

Our stay at Banyan Tree was nothing short of a dream, seamlessly blending authentic Moroccan elegance with modern luxury. From the moment we stepped through the carved wooden doors, we were enveloped in an oasis of tranquility. For those seeking a luxurious and authentic Moroccan experience, look no further It is a place where every detail is meticulously crafted to create memories that will last a lifetime. We are already planning our return.

1 month ago

10.0

Tout tout tout était magnifique et j’y retournerais sûrement et je l’ai déjà conseiller tout était au top top niveau magnifique

Cons: Rien tout étais magnifique super

735samarag

1 month ago

10.0

Had a lovely stay at the Banyan Tree. The staff were very accommodating and kind to everyone and made our stay memorable. House keeping was very friendly and thorough including Naima Ah who was spotless and very kind to us. The architecture in the hotel is unique and reflects Moroccan culture beautifully.

ouhilal

1 month ago

9.0

emplacement, et puis les villa

Cons: beaucoup de chats dans le restaurant, ma femme est enceinte et allergique aux chats

youssifd15

1 month ago

4.0

10 year anniversary ruined, gave the hotel ample time 5 months advance notice that we were coming. It was the worst anniversary to date. Rooms weren't prepared adequately for the occasion, housekeeping was putting up our dirty towel to be used again. Only good experience was the breakfast

U5936VCcarolynk

1 month ago

2.0

It’s perfectly fine but if you have ever stayed in a banyan tree previously you will be bitterly disappointed. Bad service, bad attitude from the staff and not the perfect finesse you normally receive from a banyan tree. It’s put my husband and I off using a banyan tree again.

Vladislava

1 month ago

10.0

Paul

1 month ago

7.0

Excellent breakfast, excellent location.

Cons: Noise, property looked a bit tired in places.Very noisy, building work, daily power tool gardening, fruit harvesting all going on next to our villa, despite requesting and receiving assurances of peace, each subsequent day was just as noisy and disturbing

Lisa

2 months ago

8.0

gorgeous and well maintained property, superior service and luxury villa accommodation

Cons: food. Moroccan cuisine was below standards and did a disservice to this amazing cuisine. we don’t mind spending money on excellence, but overpriced (especially during off season ) and just ok.

Robert

2 months ago

10.0

2atthebar

2 months ago

10.0

A great experience, starting with our arrival where we were greeted by very welcoming staff, to our departure. The grounds are spectacular. We loved our villa with pool. We ate at all the restaurants and they were all very good. Service was exceptional especially at breakfast supervised by Rashida, the manager. Saffron, the signature Thai restaurant was so good we had dinner there twice. Service was excellent. The hotel arranged a private tour of Tetuoan with a great guide. Banyon Tree Tamouda Bay was a great end to our Moroccan vacation.

TAOUFIK

3 months ago

10.0

Le personnel était Top

Karim

3 months ago

10.0

TOUT! EMPLACEMENT,PERSONNEL,INFRASTRUCTURE S,RESTAURANTS. Mais surtout Rachida au pti dej’ ( La gentillesse incarnée) sans oublier Zaid et Aziz au service voiturier. Adam et Adil à la piscine. Mochine et Younes au service de nuit. Latifa la gouvernante. Vraiment mention spéciale à ces 8 personnes. Mille mercis à eux. Je recommande fortement cet hôtel à qui aime la tranquillité et le luxe. À très vite.

Cons: Rien

703nadab

3 months ago

8.0

The breakfast was wonderful, but what made it truly special was Rachida’s service , she is so kind, attentive, and always makes sure everything is perfect. She really brightens the start of the day

Appie

3 months ago

8.0

Yassine

3 months ago

10.0

oussamas719

3 months ago

10.0

An exceptional stay at Banyan Tree Tamouda Bay. The hotel is magnificent, perfectly maintained, and every detail exudes refinement. The service is impeccable, and the staff is always smiling and attentive. Special mention to Madame Rachida <3 who manages the breakfast staff: she was absolutely delightful, caring, thoughtful, and professional. Her warm welcome made our mornings even more enjoyable. Thank you to the whole team for this wonderful experience! Date of visit: August 2025 Type of trip: Family Oussama :)

honm562

3 months ago

10.0

A great hotel with friendly and attentive staff, the villa was spotless and spacious and and very comfortable ,we felt very well taken care of by the housekeeper the lovely Latifa, She was very responsive to any requests,Everything was so fresh and clean , and i appreciated the attention to the details i the cleaning ,it really made a difference to our stay . Would definitely stay here again, Thank you for making our stat so pleasant.

969chaimaee

3 months ago

10.0

The staff here are very nice, especially Aisha who makes our rooms spotlessly clean every day. She works with love, she is a very sweet girl and always has a smile on her face.

hassanae2018

3 months ago

10.0

Salam oualleykum, We stayed at Banyan Tree Morocco for the third time and couldn’t be happier! Excellent service, delicious food, and a beautiful atmosphere. Special thanks to Nabila for her kindness and constant effort to meet our needs. We’ll definitely be back! Barakallahufeeki 💐

Hanan

3 months ago

9.0

Cons: Room service department

fith2025

3 months ago

8.0

Banyan Tree is a lovely place with a great atmosphere. What made our visit even more enjoyable was the warm and attentive service. Special thanks to Rachida, the restaurant manager, who made sure everything went perfectly during our meal. Her kindness and professionalism really stood out.

Yassine

4 months ago

8.0

Mark

4 months ago

2.0

Ants infested the room and in food. Hotel tried to blame us for ants and would not change room. Sprayed poison all around room that made all cloths smell. Very poor service. Could not get water or other items delivered. Dog in next villa barked day and night even though dogs not allowed. Hotel did not stop dog. Ruined my honeymoon. Overpriced for service and amenities.

Abdulrahman

5 months ago

10.0

972shahedab

6 months ago

10.0

Enjoyed a tranquil, serene holiday at Banyan Tree, Tamouda Bay. The level of customer service by all staff (reception, restaurants and house keeping) was exceptional. a special mention and thank you to Ayob from Reception, you are a 🌟 thank you for being attentive to all the minor details and also for your assistance and exceptional level of customer service. Shaheda and Zaynah

scampers45

6 months ago

10.0

We arrived later than anticipated due to delays at Tangier airport, however the welcome was warm and efficient from the staff on reception. We had some teething problems with our room on the first night but this matter was swiftly resolved. The two days we had buffet breakfast were lovely, plenty of choice but for the remainder of our stay the buffet was replaced with a la carte, including various platters of food which were placed on your table. I found this a little overwhelming as there was no room for anything else and I struggled with the amount of waste. This may have been because it was out of season as the hotel was very quiet. Saffron was amazing, the best Thai food I have eaten in a long time. The beach was quiet and Rashid did a good job of looking after us, keeping our water topped up and towels on the sunbeds for our arrival. The main beach restaurant was closed so we ate in the hotel each lunch time. Good selection to choose from. Ayoub was attentive and we think he has great potential as a waiter, keep up the good work . Thanks to Oussama for sorting the room issues. I always think it’s tricky to judge a hotel during ‘out of season’ but on the whole we really enjoyed our stay If you are flying in or out of Tangier and can buy ‘fast track’ it is definitely worth it

KarimeChequer

6 months ago

10.0

Congratulations to the entire team, especially Samah, Insaf, and Hassan. They took care of every detail, and even though my husband was in meetings, I never felt alone—they truly made me feel at home. The room was so lovely, I didn’t even want to leave it. Aya at the restaurant also welcomed me every time with a warm smile and was so kind—she even knew exactly how I take my coffee. The property is beautiful, but what truly makes it spectacular is the people who work there. Thank you so much—I hope to come back soon!

889hafidi

6 months ago

10.0

I’m currently staying at Banyan Tree and I’m absolutely delighted. It’s a family-friendly, peaceful, and refined place—perfect for relaxation. The staff are smiling, helpful, and extremely kind—a true example of Moroccan hospitality. Everything is just perfect, nothing to complain about! I highly recommend this place to anyone looking for a calm and high-end getaway

Amanda

6 months ago

10.0

The food was exceptional, and the staff went above and beyond. It was like being in another era. Every single staff member was amazing.

gfftjh

7 months ago

10.0

My experience at Banyan Tree Tamuda Bay was nothing short of incredible. The beachfront villa was spacious, elegant, and peaceful. The front desk team was exceptionally warm, professional, and helpful, making check-in smooth and assisting with every request. A truly luxurious and memorable getaway.

Happiness66878761029

7 months ago

10.0

Banyan Tree Tamouda Bay is a fabulous property and well manicured . Service is top notched , welcoming and friendly . From checking in to checkout every moment was amazing . Food and service is 5 Stars !!! Villas are roomie and all amenities are you need stunning *** never want to leave the property *** House keeping from cleaning and turndown service is amazing , making sure we have all our needs . Yousra and Sou Maya were amazing replenished all of amenities in our Villa . Yousra and Sou Maya were way and above to any concerns we had to our needs . They are top notch 5 Stars . Thank you Banyan Tree Tamouda Bay , Fnideq Morocco and its staff .

Kessous

8 months ago

10.0

764magicb

8 months ago

8.0

The staff is extraordinarily nice and always on time. The Food was amazing and always served fresh. It was made sure that we always had enough to eat and drink. Truly a carefree experience. Everyone is so inviting about their culture which made us feel like we really were a part of it for the short amount of time that we were there.

Ieva

8 months ago

9.0

emmisanchez

9 months ago

10.0

We felt very welcomed to the hotel, all the staff were very helpful and kind, we would like to say thank you to Elkhader from house keeping and to Ayoub from the reception, for all the attention and help. The food was amazing, especially the breakfast, we are definitely coming back!

j_rgl315

9 months ago

8.0

Banyan Tree Tamouda Bay is one of those rare places that truly allow you to disconnect from the world and immerse yourself in tranquility. I visited in spring, outside the high season, and it turned out to be the perfect decision. The atmosphere was wonderfully peaceful, the service personal and attentive, and I felt like I had my own little paradise. The villas are simply stunning—spacious, beautifully designed, and offering absolute privacy with a private garden and pool. Waking up to birdsong, having breakfast next to the Large pond and taking a dip in the (not heated) pool without any disturbances felt like pure bliss. It’s the perfect place to retreat, slow down, and recharge. Not all services were available in full due to the low occupancy, but honestly, I didn’t mind. The staff went above and beyond to ensure a personalized experience, and I never felt like I was missing out. Banyan Tree, as an independent hotel brand, focuses on individual service, and it really shows. They make an effort to create a connection with their guests, which makes the stay feel even more special. Of course, luxury comes at a price, and this resort is in the higher-end segment, including additional costs for dining and extras. But for the level of comfort, privacy, and relaxation it provides, I found it absolutely worth it. If you’re looking for a place to retreat, whether alone or with company, Banyan Tree Tamouda Bay is an exceptional choice. I would return in a heartbeat!

Rick30

9 months ago

8.0

Unexpected wonderful surprises everywhere! The hotel is beyond 5 star! Impeccable cleanliness and service to start! Breathtaking views of the beach area . Rooms are a private sanctuary you never want to leave with huge courtyards with small pool and outside shower! Call for a golf cart to take you around and they show up really fast. No gross breakfast buffets , it’s a sit down breakfast they serve you . Very high end!can’t say enough of the place you must go!

Shahraab

9 months ago

8.0

Wafae

10 months ago

10.0

Exceptional Hospitality and Luxury Experience! I recently had the pleasure of staying and I must say, it was an unforgettable experience! From the moment I arrived, the staff greeted me with warmth and professionalism, ensuring that every aspect of my stay was perfect. The level of hospitality was truly outstanding—everyone was incredibly polite, attentive, and eager to assist with any request. Their attention to detail and dedication to guest satisfaction made me feel truly valued. The hotel itself exudes elegance and luxury. The interiors are beautifully designed, creating a sophisticated yet welcoming ambiance. My villa was immaculate, spacious, and equipped with all the modern amenities one could ask for. The overall experience exceeded my expectations, and I highly recommend to anyone seeking top-tier service, comfort, and a touch of luxury. I can’t wait to visit again

lydiabL7587SB

10 months ago

10.0

My husband and I spent a week at Banyan Tree Tamouda bay in early January and couldn’t recommend it highly enough. The hotel is so beautiful and well maintained and every single staff member went out of their way to make it the most lovely stay. Rachid and Jadhir were wonderful at breakfast every day, the Moroccan breakfast is delicious. We ate at Saffron three times during our stay, really fantastic Thai food. Our villa was beautiful, and housekeeping was exceptional, El Khadir and the rest of the team left it spotless every day and thought of so many special touches, including a pregnancy pillow for me when they saw I was pregnant! Of course the hotel was quiet as we stayed during off season, but we enjoyed walking on the beach and visiting the fantastic spa. Oussama the guest experience manager kindly offered many times to arrange activities or excursions (there’s plenty to do in the local area), but we were happy to relax! As the pools are not heated, it was too cold to use them at this time of year so we really appreciated booking a villa with a jacuzzi which the team arranged to be heated for us. Overall, we were so touched by the kindness and attentiveness of all the Banyan Tree Tamouda Bay team. We felt so welcome and looked after during our whole stay, a true five star experience!

najetm2024

10 months ago

10.0

This wasn’t my first time here, but my expectations were exceeded nevertheless. Due to its all-around excellence, my four-day booking turned into a month-long stay. I had the opportunity to enjoy the New year’s celebration with the Banyan Tree fam as well. Food, music, and vibe were of high quality. There’s probably not enough space to describe my entire experience, but I’ll try my best. GENERAL COMMENTS: The hotel is generally family-friendly and aesthetically pleasing from every angle. You can see the mountains, ocean, and a sky filled with stars in the evening. The place is well-lit and was especially so during the holiday-new year season. You can shop locally (10-15 minute drive) or you can head out to Tangier or Ceuta (Spanish Territory) which is also a few minutes away (bring your passport). But you don’t need to venture far if you want good food though. The three restaurants (Thai, Moroccan & international) at Banyan collectively offer a diverse dining experience without needing to leave the comfort of the hotel. The dining team, including Rachid, A. Houssine, Saifeddine, and Marwan were very careful and made the daily dining experience comfortable. The staff were all very kind and attentive to my needs and interests. If I had a problem, they not only fixed it, but they went out of their way to make me feel comfortable. SPECIFIC COMMENTS REGARDING INTERACTIONS W/ STAFF: I’ve been to a few luxury hotels in Morocco and I’d say, for me, this is second to none due to the consistent quality in its services and the staff’s demeanor with clients. Oussama actively sought out solutions when I had a medical issue. He was also diligent in arranging my experiences throughout the month including one that was previously not in place. I appreciate the ability to adapt. Omar at reception helped me navigate my way to Ceuta and was pleasant and engaged when I made inquiries and requests. Rahima always met me with incomparable kindness. She and Ayoub were very welcoming, professional, patient, and respectful during the long hours I would spend at reception. Madame Sana was lovely; I appreciate all the time she spent connecting me to the right places for my beauty and hair maintenance. The girls at the spa, Julie and Najlae, handled my hammam and massage appointments with grace. The housekeeping team took their job seriously. They were swift to accommodate. I was surprised that they remembered relevant issues I had during my last stay, and they were proactive about avoiding & quickly resolving any recurrence of the issue. Zakaria and Muhammad from housekeeping patiently assisted me with a late night emergency in my villa which had me very distraught. Abida, Tariq, Nabila, Naima Ahanash, & the other Naima were very responsive to my special requests and cleanliness standards. Hassan (from reception) and Hamza (from IT) swiftly accommodated me with work-related needs including virtual meetings. They did so under very short notice and pressure. Nabil, the reservation manager, guided me through one of the major goals that I had for my trip, and he ensured that the process went as smoothly and comfortably as possible for me on that day. On the day of my departure, Jawad and several other staff (mentioned above) so graciously helped me deal with a chaotic luggage situation moments before I had to leave. Needless to say, I am absolutely grateful for everyone here and anyone that I may have not mentioned who contributed to the ease and comfort that I experienced during my stay. I’ve been to other high-end hotels but the service simply wasn’t the same. Even my regular driver, Samir, was very respectful & patient as he helped me navigate my several solo trips to Tetouan. Banyan staff made me feel like I was staying with my family. Being a solo female traveler, I’ve been more hesitant to strike up connections with strangers outside the hotel. While I’d like to keep this place all to myself, I am compelled to recommend you to visit.

Najet

10 months ago

10.0

Najet

10 months ago

10.0

Najet

10 months ago

10.0

Attentiveness of staff, views, amenities, and the warmth of all of the staff

Cons: I have no complaints because the minor issues I had were resolved immediately and the hotel went above and beyond to compensate for any in convenience.

Steven

10 months ago

10.0

Amazing stay, staff couldn’t do enough for us. The room was outstanding with everything thing you could wish for. Good breakfast with varied choice each day. We had a meal at the Saffron Restaurant which was excellent. Had a massage at the Spa which was 10/10 also, thanks to Sri. Would highly recommend this hotel to anyone looking to stay in Tamouda Bay.

Cons: Nothing to dislike

Najet

10 months ago

10.0

Saud

10 months ago

7.0

Location

Cons: Old furniture’s

Mohamed

11 months ago

9.0

Aymane

1 year ago

10.0

Ahmed

1 year ago

9.0

The hospitality and the service from everyone, special thanks to the reception Ayoub and Rahima, breakfast restaurant Lucy, and the rest of course. Beach was clean

Cons: We found many ants in the restroom and dressing area. We didn't utilize the villa pool due to cold temperature, wished that they installed heating system

Vanessa

1 year ago

8.0

Most beautiful hôtel room ever.

Cons: You dont have any option to eat outside, everything is super far. Its a shame cause the hotel restaurants are very good but way too expensive for what they are.

Fatima

1 year ago

10.0

Everything was perfect, we had a wonderful time. Our villa was clean, the service was perfect, the staff is friendly and cheerful.The breakfast was variant and tasty. Shoutout to Ayoub and Omar at the front desk.

Rabee

1 year ago

1.0

Firase

1 year ago

8.0

It was super clean, El Khardir & Al Hasna Kharaz from the housekeeping team always catered to our needs and consistently checked if we needed anything during our stay. The rooms were exceptionally clean and tidy. Rachida from the breakfast team was amazing, always finding ways to accommodate everyone's needs. We had two villas with a total of 10 people, and Rachida's leadership was impressive in the way she managed her team. Breakfast ran like clockwork, especially comparing to other departments.

Cons: Room service was exceptionally slow, by the time the food arrived it was very cold.

Hatem

1 year ago

1.0

Shakil

1 year ago

10.0

Great service

Cons: Great service

Shakil

1 year ago

10.0

Excellent services

Cons: Great pleasure to stay

Ridouan

1 year ago

3.0

The hotel boasts a stunning location and beautiful views.

Cons: The hotel fails to justify its premium rates through service and amenities. For the price paid, I expected a more luxurious and seamless experience.

Amal

1 year ago

8.0

Hassan

1 year ago

10.0

Sparkling Clean, great hospitality & and beautiful location

Cons: NA

Tareq

1 year ago

1.0

Cons: Staff are misinformed and dont know about Banyan Tree Essentials where Banyan Tree products are sold online.

Marc

1 year ago

10.0

Everything about this hotel is amazing. The rooms, food and staff all exceeding our expectations. The breakfasts were some of the best i have ever had. The staff goes out of its way to make your stay incredible. I can't say enough about this place.

Sandra

1 year ago

10.0

I had heard about Banyon Tree Tamouda Bay for some time and was finally able to experience it first hand. It is a lovely high end resort on a beautiful beach about 90 minutes outside of Tangier, Morocco. The villas are private, ample and well laid out. Having a private pool was amazing. The property is rather large and having golf cart service to ferry you around was an added plus. The service was impeccable overall. The Buddha Bar, Azura Beach Club and Saffron were all top notch and delicious. The included breakfast offered an elaborate choice of anything you could imagine you might want to have to start your day. Rashida, the breakfast manager deserves credit for making it a memorable experience.

Cons: The Volubilis Restaurant staffing for dinner could use a bit more training. In comparison to the other dining options, the service was not brilliant and the food, while good was not especially memorable.

Alsulymani

1 year ago

10.0

Mouade

1 year ago

5.0

Alsulymani

1 year ago

10.0

Sara

1 year ago

8.0

The staff in the pool and restaurant were outstanding! The food was excellent. The main pool needs maintenance. It has a lot of missing tiles which has caused injuries for my kids. The quickness to address the injuries was lacking. I expected more for a 5 stars resort.

Ayoub

1 year ago

10.0

Great stay. Staff is very friendly and ensure the best possible experience. The permises are breathtaking as well as the private beach. Villa was very spacious and beautiful. The breakfast buffet and restaurants were amazing.

Abdullah

1 year ago

10.0

Everything

Cons: Nothing at all

Najet

1 year ago

10.0

Abhishek

1 year ago

9.0

Omar

1 year ago

10.0

JINKAI

1 year ago

8.0

Very good property and environment, but lake of maintenance and the staff’s service is not as professional as a luxury hotel standard. Low value for the money.

Najet

1 year ago

10.0

Tariq

1 year ago

10.0

Perfect place to just relax!

Mohammed

1 year ago

6.0

Service Food

Cons: Out dated facilities Not season

Sarah

1 year ago

9.0

The staff were so friendly and helpful especially Omar at reception. They helped us plan excursion days out to local towns with a guide. The spa treatment was superb. The room was absolutely beautiful

Cons: The food was a bit limited. Due to be a quiet time of year some restaurants were not open. Also some of the staff struggled to understand English so we had some miscommunications

Emad

1 year ago

10.0

Outstanding experience

Farzin

1 year ago

10.0

The staff were extremely friendly and polite. We had room service twice a day with all towels and sheets changed every day. Everything was very clean and well organized. The manager and staff were coming to our table every day to say good morning have a chat give us some tips for the day. Nabil, the hotel receptionist sent us massages in advance of our arrival and sent a very nice oil burner to our home address to make up for few minutes delay during our checkout. Very good experience.

Kamal

1 year ago

10.0

Exceptional stay at Banyan Tree Tamuda Bay! Immensely grateful to Sanaa, the manager, and the dedicated lobby staff for their warm hospitality. Special thanks to everyone for the VIP service, and hats off to the talented chefs for the delectable dining experience. The villa was impeccably clean, showcasing their attention to detail. A heartfelt thank you for making our stay unforgettable

Cons: nothing, everything was good

Irshaad

1 year ago

8.0

Ayoub

1 year ago

10.0

Everything!

Cons: Nothing

Manishkumar

1 year ago

8.0

Katrina

2 years ago

8.0

Everything!

Cons: It would be better if they have heated pools for cold weather ( we went on Nvember). We haven’t use ours that much because the water was too cold even with a sunny weather. Not all staff knows how to speak english. Communication is a bit hard considering it’s a luxury hotel.

Hart

2 years ago

10.0

The staff are the biggest credit to this place but hard to put into words how amazing the whole resort is, incredible private villa with pool and huge bath, 2x TVs all you could ask for plus cleaned in the morning immaculately and whilst out to dinner each night ready for bed! Dinner was outstanding, ate at both the Thai and Moroccan restaurant which were top top level. Staff couldn't be anymore accommodating, we travelled with our 6 week old baby and they set up a crib. Spent a couple of hours at the Spa which was also a dream. Will be back and highly recommend!

Chaimae

2 years ago

10.0

Staff were amazing Housekeeping were very friendly

Cons: Jacuzzi were not clean

Jason

2 years ago

4.0

Rooms were lovely and big, and cleaned daily throughout the stay. The welcome we received was warm and we were quickly in our rooms. The spa is excellent and we enjoyed the treatments which we had booked. Saffron restaurant is incredible, we ate there 3 times during our stay and tried most things on the menu.

Cons: Large parts were shut or not useable. Given the number of people in the resort I would have expected an extra effort from staff. We had to return drinks a few times due to them not being right and food was not as ordered on two occasions. Pools and hot-tub were not heated so couldn’t be used, they were also dirty despite being cleaned daily.

Jason

2 years ago

4.0

Rooms were lovely and big, and cleaned daily throughout the stay. The welcome we received was warm and we were quickly in our rooms. The spa is excellent and we enjoyed the treatments which we had booked. Saffron restaurant is incredible, we ate there 3 times during our stay and tried most things on the menu.

Cons: It’s heavily reliant on the sun. We went in the October half-term break and the weather wasn’t the best. The pools/jacuzzi are not heated so therefore couldn’t be used, they were also dirty despite being cleaned daily. A number of the bars and restaurants were closed and some of the service was slow and we were given the wrong drinks/food on a number of occasions, given the lack of people at the resort this was a surprise. My bill at the end of the stay was wrong and needed checking carefully.

Omar

2 years ago

10.0

Despite it being low season, the staff (Mr. Ilyas and his team) and were particularly attentive to any need or desire- and so in a beautiful hotel with splendid views. The villas are incredible, with lovely details and a great upkeep service throughout the day. A special Thank you to Mr. Ilyas for your great and appreciated hospitality!

Yuan

2 years ago

6.0

Booking.com is cheaper than official website.

Cons: We booked room @€630 for 2 nights. Hotel change it to local currency MAD first! Then when we check out, they charged us by USD on my credit card. I don’t know why operate like this! I lost nearly €50 on this exchange rate! Definitely not happy for it!

Daniela

2 years ago

6.0

The rooms were nice and the turn-down service was excellent. The spa was a very nice experience, cause the service was great, comfortable, and relaxing.

Cons: Can’t believe that our experience was 👎 really disappointed. In summary, we enjoyed our time in Morocco but the Banyan Tree was not worth the money. Between the room, food, and drinks we spent over €5,000 during our 5 night stay. For this amount of money we had much higher expectations. Honestly that’s why we prefer The Four Seasons, In fact, we were at the Four Seasons Resort Marrakech days before arriving at the Banyan Tree Tamouda and everything was phenomenal. - Here are our some following points about Banyan Tree: - Few things from the menu were actually available. The hotel was out of beer, wine, food. Ordering was like a guessing game to find the things which they actually had. - Pools and other public areas were poorly maintained with paint peeling, dirty pool water, or bird droppings. - Half of the staff was wonderful, the other half was not. It felt like we were an inconvenience to the waiters at dinner. I actually next time will consider not to stay in this cadena, we couldn’t even talk properly English at our check out, cause we were trying to tell the guy how everything was “out” like the wine/beer and food we wanted. He responded “which outlets didn’t work”?

Sami

2 years ago

6.0

The villa was nice. The staff is friendly.

Cons: The food is well below our expectations. Room service is not good especially late at night. Pizza was was not available even mentioned in the menu. The prices are too expensive.

Mounir

2 years ago

10.0

Derouich

2 years ago

10.0

Perfect villa in Morocco with excellent service.

Cons: Clean property with regular service for a pleasant stay.

Yazid

2 years ago

10.0

Firase

2 years ago

4.0

Spacious

Cons: Not clean so many insects

Mehdi

2 years ago

9.0

The staff and the property itself were excellent.

Cons: The time for check in and check out could be improved.

Shakil

2 years ago

10.0

Love this place around stay again and again

Cons: Very much the way i wanted too

Shakil

2 years ago

10.0

Nour

2 years ago

8.0

Shakil

2 years ago

10.0

Great service we always book

Cons: Good all over

Athmane

2 years ago

5.0

Location, design and infrastructure. Breakfast and service at the breakfast

Cons: Check-In without visibility when the booked villas will be ready, staff at the restaurant without knowledge about basic service like keeping a bottle of white wine cold. Simple cesar salad was not possible. The worst was to be forced to wake up by an army of bug’s around your neck in the bed. I claimed all the above and the answer of the stuff was standard, maybe you had food in the bed (I haven’t), this is high season and we are forced to work with uneducated seasonal stuff…etc No action what so ever to turn your bad experiences to a better one.

Amal

2 years ago

9.0

Soukaina

2 years ago

9.0

Yaqoub

2 years ago

2.0

The Spa

Cons: Hotel wasn’t ready for the season. Staff took long time when asked for amenities. The hotel as whole is not well maintained. We had stomach problems from the food there The beach and pool not maintained The room seats were dirty The fridge wasn’t working

Stephbouz

2 years ago

10.0

very good place

Laura

2 years ago

7.0

The villa that we stayed in was lovely and very private. And the staff were pleasant, just in need of a little more training.

Cons: This hotel was under a lot of construction whilst we were there so it was not as luxurious as expected. I think this is due to it being the start of the season. Also, there were not that many staff who spoke English fluently so we had difficulties ordering room service. They also had an issue with cats at the restaurant where they would pester guests whilst eating which was not pleasant or expected at this level of hotel.

Andreas

2 years ago

10.0

We had the nicest welcome and stay on the terrace in our two weeks in morocco. we made a spontaneous booking, and the team was extremely nice and made sure that we have a perfect stay. as all the restaurants were already closed, they even invited us to have dinner with them, what an exceptional experience! The house is precious, well renovated and well maintained; and the terrace was absolutely stunning. In the morning they served a wonderful breakfast, overlooking the old town and spectacular and unforgettable experience. but again, what was really made the stay unique, was the team.

Badr

2 years ago

9.0

very nice experience

Saud

2 years ago

9.0

everything

Cons: nothing

Khalfan

2 years ago

10.0

Mohammad

2 years ago

10.0

Claudia

2 years ago

10.0

Ekaterina

2 years ago

9.0

Salem

2 years ago

8.0

Linda

3 years ago

10.0

spacious rooms, luxurious accommodation, choice of restaurants.

Cons: end of season so bar and restaurant wasn’t fully stocked.

Iryna

3 years ago

10.0

Villa size and design are perfect. Ideal privacy. Restaurants have good menu choices, but wine list is very poor

Robert

3 years ago

8.0

Nargesse

3 years ago

10.0

Amazing! We stayed there for a week for a family vacation. The hotel is beautiful, location is great, rooms are spacious and fantastic.

Cons: There's really nothing to dislike about the hotel. It was great! maybe one point of improvement will be to have tag on the breakfast buffet as it's not always easy to identify what's in it.

Gabriele

3 years ago

7.0

Setting, structure, friendly staff

Cons: Besides breakfast, food and beverage was way below par for a hotel of that standard

Carolina

3 years ago

10.0

The best place , romantic, private

Abdullah

3 years ago

10.0

🙏

Elena

3 years ago

4.0

The beach area with comfortable sunbeds. Beautifully designed villas, hotel buildings and grounds. Wonderful breakfast buffet and great service at breakfast.

Cons: Hotel grounds and buildings seem run down and lack maintenance. Loud club music is played on the beach for most of the day, which makes it less relaxing. All pools and water features had tiles missing or damaged, the main pool was dirty. The service is inconsistent, most staff are untrained and don't speak English, only French or Arabic. Food and drinks menus are all in French, with no English alternatives. The prices in the hotel are very high and do not include a 10% VAT and 10% service charge, which is not made clear. Uncomfortable beds and ant problem in the villa. I have posted a more detailed review on another well-known review platform.

Mehdi

3 years ago

10.0

Belkssir

3 years ago

8.0

Breakfast was very nice- staff amazing

Salem

3 years ago

10.0

James

3 years ago

7.0

Mishal

3 years ago

9.0

Walid

3 years ago

8.0

Mohamed

3 years ago

7.0

Hicham

3 years ago

9.0

Fatima

3 years ago

4.0

Cons: I booked private villa with a baby crib and they confirmed for me the availability of the crib then eventually after I paid they said they don’t have!

Mehdi

3 years ago

4.0

The staff are nice but they are missing trainings and they couldn’t fulfil a simple needs as supply a hair dyer and chase a lagarto that we found on the bed room roof. I was very disappointed specially for a 5 stars hotel.

Habib

3 years ago

10.0

You really get what you pay for. The place is great and the service is excellent. Looking forward to coming back.

Nawal

3 years ago

8.0

A Breath taking resort the interior & exterior Andalusian villas are incredibly beautiful. Exceptional outdoor & view by the guest pool & breakfast restaurant The housekeeping did very net service when I came back to my villa found it well maintained they nicely organized the wardrobe & my toiletries I liked their touch. The stuff at the restaurants are very welcoming & friendly yet not very professional i can say they need enhancing training & experience to be Banyan tree signature standard. The first night at the resort was not an expected good experience to us as we were bitten by the ants on the bed throughout the night, we couldn’t sleep☹️ The next morning I spoke to the duty manager Miss Sanaa who fixed the issue fairly. Overall the stay was pleasant & I would come back again Thank you Banyan tree tamouda bay stuff

Ali

3 years ago

6.0

The mini bar is empty, TV is not working and I can’t tern light’s off

Marie-Laure

3 years ago

10.0

this was a wonderful place to recharge and just rest. the bed and the villa were magnificent. The staff was so sweet and helpful. sometimes, I wished the cleaning ladies were more respectful of Do No Disturb but overall, heaven. the spa is incredible and the knowledge of my masseuse was very comforting. I highly recommend the spq

Verified traveler

5 years ago

10.0

This place is a little heaven on earth. The serenity pool villa was amazing to say the least with your very own courtyard and private pool area. The breakfast post - covid was also exceptional, the waiters especially Mohamed did an excellent job in providing us with the ultimate experience.

Nickolas

6 years ago

8.0

Only hotel of it's class in the area. Went in off season and we basically had the entire place to ourselves. Did have to frequently ask for things as it was off season, e.g. set up pool chairs, turn on heat, etc.

Nicole

7 years ago

10.0

BEAUTIFUL resort about 1.5 hours from Tanger airport. The amenities and spa were amazing. The entire staff was top of the line and made our family feel so welcome (including our 1 year old baby). Only change we have is we would spend more time here to really enjoy all the spa amenities and the beach. Also about 1.5 hours from the Blue City which is a Must-See. Thank you Banyan Toulmoudo Bay!

Adil

7 years ago

6.0

Good hotel. Wifi was spotty. Service in restaurants was ok. I ordered a seafood pizza and got food poisoning. No trash cans in the whole resorts. I had to ask for extra covers multiple times. Not one single computer for personal use. Beach had trash on it.

AM

7 years ago

10.0

Great resort for romantic time as well as for family. Staff are so professional and cortious. I will definitely come back. Food was excellent and service was immaculate

Verified traveler

7 years ago

8.0

Lovely hotel in a peaceful setting. Great staff. On the negative side spa, although excellent, is very expensive, and also limited choice of food at hotel. I appreciate that it was not peak season and not all restaurants were open, but I didn’t expect what was open to offer such a limited choice

John

8 years ago

10.0

Just what you would expect from Banyan Tree with the quality of the all pool villa accommodation even better than most of the villas at Banyan Tree, Phuket. We had a garden pool villa which was excellent with the sizeable walled garden enclosed with honeysuckle and attractive planting. The separate lounge was an added attraction, with plenty of different areas both inside and out to sit and relax. Food in all the three restaurants was first class with good and varied choice, although breakfast selection was somewhat limited if you wanted traditional hot European food. Egg in different forms with additional items restricted to sausages and potatoes was a bit disappointing. If you like Moroccan food for breakfast the choice was better. Very good variety of cold items however including fresh fruit, cheeses, fish, meats, with numerous types of first rate breads, croissants, cakes and home made jams. Remember this is a five star hotel when ordering drinks, they are not cheap. Soft drinks, beer, and wine by the glass start at around £8.00, cocktails are about double this, with not much change out of £20.00 for a gin and tonic. We had a very nice bottle of Moroccan rose with a price tag, including service charge, of £60.00 or thereabouts. Hotel was quite quiet on our week's visit, which suited us just fine, with all the staff very friendly and attentive, although a knowledge of French, or Spanish, could be an added benefit in this Mediterranean area of Morocco.

Banyan Tree Tamouda Bay

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Two-Bedroom Pool Villa

Breakfast Included

$1,687.00

Harmony Pool Villa

Breakfast Included

$507.00

Bliss Pool Villa

Breakfast Included

$419.00

Serenity Pool Villa

Breakfast Included

$458.00

Two-Bedroom Pool Seaview Villa

Breakfast Included

$1,936.00

Two-Bedroom Pool Beach Villa

Breakfast Included

$2,272.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

3:00 PM

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Parking

Internet

Pets

Children and extra bed policy

Reviews (146)

Customer Reviews & Ratings

8.5 / 10

mrstraveller1

Elbakhchioui

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735samarag

ouhilal

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U5936VCcarolynk

Vladislava

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2atthebar

TAOUFIK

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703nadab

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969chaimaee

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Hanan

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Yassine

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Amanda