Riad Almaz
Chain: Not Available
Description
Luxurious Accommodation
Riad Almaz in Fès welcomes you with free WiFi and a refreshing seasonal outdoor pool. Each room boasts a private bathroom for your comfort and convenience.
Relaxing Shared Spaces
Unwind in the inviting shared lounge area, perfect for mingling with other guests or simply enjoying a moment of tranquility during your stay.
Convenient Location
Located just 600 meters from the Open Air Tannery and 800 meters from the Viewpoint, Riad Almaz offers easy access to popular attractions. Plus, with Saïss Airport only 14 km away, your journey to and from the hotel is a breeze.
Ready to experience the charm of Riad Almaz? Book your stay now for an unforgettable getaway.
Sentiment Analysis
Great location
Friendly staff
Beautiful Riad
Comfortable beds
Clean rooms
Good service
Popular Amenities
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Express check-in
Free wired internet
Access to nearby indoor pool
Availability Side
Superior Double Room
The spacious double room features heating, as well as a private bathroom boasting a bath. The unit has 1 bed.
Family Room
This family room features a private bathroom and heating. The unit offers 3 beds.
Standard Twin Room
This twin room features a private bathroom and heating. The unit offers 2 beds.
Junior Suite
This suite features a private bathroom and heating. The unit offers 3 beds.
Guest Sentiment Categories
Cleanliness
Guests had mixed opinions on cleanliness, with some mentioning it was satisfactory and others pointing out issues.
Service
Service was generally appreciated, with friendly staff mentioned as a positive aspect.
Location
The hotel's location was highlighted as one of its best features by many guests.
Room Quality
Room quality received mixed reviews, with some guests mentioning cleanliness and comfort while others reported maintenance issues.
Amenities
Amenities provided were satisfactory, but some guests noted areas for improvement such as the lack of spa services.
Value for Money
Opinions on value for money were divided, with some guests feeling the price was high compared to the services offered.
Food and Beverage
Food and beverage services received positive feedback overall, with breakfast and restaurant services highlighted.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessN/A
Reviews (67)
Aurélie
2 days ago
7.0
Le petit dej est servi ailleurs, dans un hôtel haut d gamme. il était bon.
Cons: Le fait de devoir marcher 5min pour le p'tit dej n était pas précisé. Pas de personnel sur place au riad. Si on rentre a pied la nuit tombée ,les rues de ce quartier ne sont pas sûres contrairement au quartier près de la porte bleue
Andreina
4 days ago
10.0
The hospitality was top notch
Cons: N/a
David
1 week ago
10.0
Ashley
2 weeks ago
2.0
Not this property, but the other location where we had breakfast was beautiful and breakfast was delicious.
Cons: Property was difficult to find, although we alerted them of our arrival time nobody was there to greet us or check us in. Thankfully another guest was there to open the door for us and we then had to sit in a dark lobby and wait for staff to arrive to do our check in. The room did not appear very clean and there were roaches both in the bathroom and in the pool. We had to walk to another hotel location for breakfast, which was not clear when the booking was made.
elsabtd
3 weeks ago
9.0
Localisation, vue sur la ville Gentillesse du personnel Petit-déjeuner varié et complet Propreté et confort Facilité d’accès Les équipement sur place La réactivité à nos demandes Transfert entre l’aéroport et le riad
Cons: Le temps d’attente au restaurant (dressage table, couvert ou serviette manquante)
Judith
4 weeks ago
7.0
Débora
1 month ago
4.0
The staff were amazing and the location is good
Cons: It smelled bad all the time (like sewer), we had cockroaches in our room, the power sockets were all coming out, the room was not comfortable, everything felt old and sad. For the money paid for it I was expecting more (stayed in better riads where I paid less)
Hana
1 month ago
9.0
Really nice place inside of medina, kindly staff. Breakfast in another hotel,perfect view.
Aurora
1 month ago
7.0
The Riad is very very beautiful. The location of the breakfast restaurant is stunning and the rooms were very comfortable
Cons: We asked for gluten free options for breakfast and despite saying they could accommodate the request, they only had fruit and eggs. I wouldn’t complain if it was an average Riad but from a 5 star place, I would expect a bit more than that. My partner was basically not able to have breakfast.
Ernesto
1 month ago
10.0
Gianbattista
1 month ago
10.0
La posizione della struttura è impeccabile, nonostante non sia semplicissimo arrivarvi, è poi molto comoda per girare per la medina. Inoltre, la colazione è fantastica e vi serviranno un the di benvenuto micidiale, il migliore tra tanti bevuti in Marocco. La pulizia è inoltre eccellente (rispetto agli standard del posto è 10-0)
Cons: Il fatto che non ci fosse nessuno ad aspettarci e io abbia dovuto chiamare il "proprietario" ma, successivamente, si sono fatti perdonare con il the di benvenuto davvero buono.
1 month ago
10.0
Posizione davvero comoda, vicino all’ingresso della medina e facilmente raggiungibile in taxi. La nostra stanza si trovava a pochi minuti a piedi dalla reception principale, dove viene servita la colazione. Il ristorante sul rooftop è molto buono (anche se un po’ caro), ma la vista è semplicemente meravigliosa. Lo staff è molto disponibile e all’interno è possibile usufruire anche dell’hammam marocchino e dei massaggi.
Cons: L’unica nota negativa riguarda la guida che ci è stata fornita per il tour della medina. Avevamo richiesto una guida che parlasse italiano, ma la persona parlava un misto di spagnolo e italiano — forse sarebbe stato meglio in inglese. Inoltre, non aveva il tesserino ufficiale da guida turistica e ha spiegato ben poco, facendoci correre per la medina senza vere spiegazioni. Nei giorni successivi abbiamo esplorato da sole e ci siamo davvero godute l’esperienza: abbiamo scoperto angoli meravigliosi e conosciuto persone gentili e disponibili che ci hanno raccontato storie e curiosità sulla città.
Emma
1 month ago
6.0
Clelia
1 month ago
5.0
Cons: Non c'era nessuno alla reception quando siamo arrivati e in più il posto si trova in una strada priva di condizioni igieniche. La Medina è estrema e questo alloggio non è in una delle vie più pulite. La piscina, motivo per cui ho prenotato era sporca e inusabile. La colazione ce la servivano in un altro palazzo e dovevamo attraversare la Medina in mezzo a gente che sputa a terra spazzatura e asini usati per portare i sacchi di immondizia. Sconsiglio questo posto a chi ha bisogno di ordine e pulizia all esterno e assistenza costante nell' hotel . L'interno era molto bello e pulito ma è stata tutta una impresa. Le uniche persone che si sono occupate di noi sono state le signore che pulivano e ci rispondevano molto cordialmente.
Valerie
1 month ago
10.0
Unglaublich schöne Zimmer und sehr freundliches und höfliches zuvorkommendes Personal. Wir konnten um Mitternacht noch marokkanischen Tee bestellen und und und…
Cons: Nichts was es zu bemängeln gäbe
Beatrice
1 month ago
5.0
La décoration du Riad
Cons: La personne qui gère le Riad est très bruyante.enfants crient fort le soir. Impossible de se reposer
Anna
1 month ago
6.0
Heureusement que tout le monde a gardé son calme et que nous avons pu être upgrade après avoir visité 2chambres, ils nous ont proposés une suite qui était au top ☺️ l’amabilité du personne a toujours été au top et une personne nous a informer que les nouvelles photos étaient en cours ☺️
Cons: En fait, nous sommes arrivés au Riad la chambre réservé n’était pas du tout pareil que sur les photos qui faisaient chic bohème un peu luxe et nous sommes arrivés dans une chambre totalement différentes, aussi il est a noté qu’il n’y a ni restaurant dans ce Riad, ni réception, et le Riad lorsque on est rentré paraissait un peu vide et en manque d’entretien.. ex la piscine avec des résidus stagnant… le bagagiste nous a redirigé vers un autre hôtel à 5 min à pied la où se passe le petit déjeuner, la où est le restaurant
Diana
1 month ago
4.0
Queríamos vivir la experiencia del Riad, así fue. El lugar es bonito. Pero nuestra habitación no estaba en las fotos.
Cons: Empezando porque no había nadie que fuera como el responsable del Riad. Había un chico que era mesero, que hacía múltiples funciones. Pero no había nadie como responsable del lugar No nos dieron llave para entrar al Riad, tienes que pedir el favor a unos señores locales para que te acompañen. De las imágenes que uno ve de las habitaciones ninguna era la nuestra… estaba limpio pero olía mucho a húmedo con cigarrillo. No funcionaba el internet, solo en la sala principal.
Jose
1 month ago
8.0
Su historia. Palacio impresionante. Muy buen desayuno . Personal muy atento .
Cons: Limpieza y mantención.
MarcAntoine
2 months ago
7.0
J’ai de la difficulté à donner un review pour cet hôtel puisqu’il s’est passé beaucoup de choses. Nous avons eu beaucoup de difficulté à trouver le riad puisqu’il n’y a aucune indication ni dans les rues, ni en haut de la porte, contrairement à tous les autres riads environants et que le réseau cellulaire ne rentre pas dans la médina, ce qui nous a causé beaucoup de stress. Nous avons également dû cogner pendant plus de 7 minutes avant qu’on nous ouvre. La responsable nous a ensuite aidé du mieux qu’elle pouvait à rendre le tout le plus agréable possible, ce qui a été un gros plus pour l’établissement. La chambre était grande et belle. Ceci dit la douche, quoi qu’esthétique, n’était pas pratique, vu que nous devions tenir le pommeau de douche nous-même, ce qui nous a étonné vu le prix de la chambre. La salle de bain n’était également pas complètement fermée, donc s’attendre à entendre des bruits quand les autres vont à la toilette. La piscine était stagnante et aucun personnel ne se trouvait dans le riad. Le déjeuner n’était pas sur place et il fallait marcher 5 minutes jusqu’au Palais de Fès, ce qui était éreintant au début mais nous nous y sommes fait et les portions plus que généreuses ont compensé pour notre agacement. Les employés du Palais de Fès ont rendus notre séjour plus agréable et ont surpassés nos attentes quant à l’accommodation lors de notre journée de départ ainsi que pour l’organisation du transfert jusqu’à la station de bus CTM. Nous recommandons le Riad Almaz malgré les petits accrocs que nous avons rencontrés par la qualité du service que nous avons reçus et par la disponibilité du personnel.
Jean-Claude
2 months ago
8.0
Lieux très agréables et dépaysants. Petit déjeuner très varié et copieux. Avec une superbe vue ,très calme.
Cons: Pas facile à trouver au départ, car l'accueil se fait dans un autre riad. Trop de cris ou pleure d enfants tard dans la soirée et tôt le matin... Les sonnerie de téléphone venant de l extérieur de la chambre , trop récurant..
Antoinette Uys
2 months ago
10.0
Andrea
2 months ago
10.0
Posizione ottima. Ottimo cibo. Camera ampia e spaziosa. Personale gentilissimo, accogliente e premuroso, sempre pronto a soddisfare ogni richiesta.
Latifa
3 months ago
10.0
C’était notre première fois à Fès, l’emplacement du Riad est super pour découvrir la ville à pied. Le petit déjeuner à Dar Tazi est incroyable. Le personnel est aux petits soins, nous avons pu compter Jihane à la moindre difficulté. Encore merci Jihane pour votre gentillesse et à bientôt!
María Concepcion
3 months ago
10.0
Marco
3 months ago
10.0
Very nice staff, everything very clean, provided very good services, food was very nice and we were very well treated.
Sayfeddine
3 months ago
9.0
Personeel geweldig en locatie is ook top. Service is echt zeer goed en zijn zeer behulpzaam. Waren ziek geworden en personeel hielpen ons met eten kopen en medicijnen etc. Bedankt daarvoor
Cons: Om eerlijk te zijn niet heel schoon maar niet zo erg dat het niet mogelijk was om te slapen. Maar voor zo een prijs kan je eigenlijk niet klagen.
Lorenaguire
3 months ago
8.0
La ubicación está bastante bien. Si llegas en taxi desde el aeropuerto, dirigete directamente al hotel: Palais De Fès Suites & Spa. Allí harás el check-ing y te llevarán hasta el riad que está a pocos minutos a pie. A nosotros nos dejó el taxi por otra zona (ya que indicamos la ubicación del riad) y nos costó un poco encontrarlo. La habitación está bastante bien. La bañera en el suelo es increíble. La familia que vivía en el riad super acogedora y amable. La habitación estaba muy limpia y la cama era muy cómoda. El desayuno se sirve en el hotel y es inmejorable. Nuestro vuelo salía tarde y pudimos esperar en el hotel. Mientras, nos enseñaron las instalaciones y nos sirvieron té. El personal es un encanto. Hay servicio de habitaciones diario.
Cons: Quizás el secador y que no había gel ni champú en la habitación. Además, la familia que regenta el riad tiene niños y por la tarde hacen mucho ruido siendo la piscina su zona de juegos.
Carlotta
3 months ago
8.0
Badre
3 months ago
10.0
The hospitality and the service of the host lalla Samira and Bouchra. We had booked Riad Almaz, but we were offered to stay in Dar Tazi, which is also owned by them. We really enjoyed the rooms and the beautiful scenery on the terras. And the delicious breakfast. I will definitely recommend this to my friends and come back again next time.
Ilia
3 months ago
7.0
Morgiane
3 months ago
10.0
Le personnel très gentil et patient un verre de bienvenue au palais
Cons: Rien
Georgina
5 months ago
5.0
Never saw one member of staff. Riad was ok in itself. Children screaming 24/7. Parent screaming at the children 24/7. Got moved to another property for last two days which was much better
Cons: Children and the parent screaming 24/7. Literally 24/7. Loud music. Hardly relaxing
Byron
6 months ago
6.0
Nice stay with unique location and riad. Easy access to main riad with awesome food and beautiful view from rooftop terrace. Very clean.
William
6 months ago
10.0
The Riad is beautiful. And Abdul made us feel like we were the only people there. He’s a consummate host who has mastered the art of hospitality. We loved it.
Engelina
7 months ago
9.0
Beautiful Riad at a good location. The people are really friendly. The Riad belongs to hotel palais the Fez. Breakfast is over there on the rooftop. Great location.
Cons: Nothing. It is just that the 5 stars in Marocco are different then our standard. But it was just great.
Safaa
7 months ago
7.0
Some Noise from roof to be fixed next time Otherwise Perfect stay
Samasuk
7 months ago
9.0
pro: good location con: difficult to find the place, in a maze and without big notice
Mariana
8 months ago
6.0
They changed me to another building I can’t talk about this road Almaz.
Cons: In the other building, we couldn’t have a shower because was broken.
Myisha
11 months ago
10.0
Staying at this traditional Riad in the heart of the Medina was an experience I’ll cherish forever, thanks in no small part to the extraordinary Ms. Bouchra. From the moment I arrived, her warmth, professionalism, and genuine kindness made me feel like family. She greeted me with a smile and a cup of mint tea after a long day of travel, setting the tone for what would be an unforgettable stay. Ms. Bouchra is truly the heart of this Riad. Her tireless dedication and attention to detail ensured that every aspect of my visit was flawless. Whether assisting with any request or going above and beyond to accommodate unexpected challenges, her patience, compassion, and pride in her work shone brightly. She made me feel cared for and valued in a way that far exceeded my expectations, transforming my stay into something truly special. Beyond the exceptional service provided by Ms. Bouchra and the staff, the Riad itself is a masterpiece of Moroccan artistry. When the curtains were pulled back upon my arrival, the interior took my breath away. The central courtyard, with its intricate arches, ornate wood carvings, and elegant mosaics, is a stunning testament to traditional craftsmanship. The vibrant tiles adorning the walls and fountains create mesmerizing patterns, each one a unique story of Moroccan heritage. Located in the heart of the Medina, this Riad offers the perfect balance of immersion and retreat. The bustling markets and lively culture of the old city are just steps away, yet inside the Riad, a peaceful oasis awaits. The tranquil sound of a trickling fountain and the warm glow of natural light cascading through the courtyard create a sense of serenity unlike anything I’ve experienced. This Riad is not just a place to stay—it’s a celebration of Moroccan culture, history, and hospitality, all brought to life by the remarkable Ms. Bouchra. Her extraordinary care and dedication elevate this property to something truly magical.
Cons: Nothing!
Abdul
11 months ago
10.0
Abdul
11 months ago
10.0
Bushra was an amazing host she did everything she could to make us feel comfortable
Cons: The location was abit out the way but overall excellent service by the staff
Rem
11 months ago
10.0
Great stay, excellent service and hospitality by the staff their. Breakfast was nice and enjoying. Great location to the Medina/souks
HO
1 year ago
10.0
Everything is good. The only issue is the parking.
Ken
1 year ago
8.0
Location was great, room was also comfortable.
Cons: They didnt understand us all, most of the staff only spoke French and partially English. Sometimes asking for something was very hard.
Gogo
1 year ago
6.0
Louis-Marie
1 year ago
10.0
Personnel très sympathique et arrangeant ! Je recommande très fortement !
Lara
1 year ago
7.0
Cosimo
1 year ago
10.0
Helen
1 year ago
5.0
It was quiet clean ,the staff were warm and attentive. And the breakfast was good.
Cons: The WiFi was terrible, I had to work to another property to have breakfast, no staff on site most of my stay there.
Hemmi
1 year ago
7.0
Eirian
2 years ago
8.0
Absolutely incredible Riad, really beautiful, the personnel is amazing and will do anything to make your stay perfect. Very good breakfast as well !
Cons: There is absolutely no sound insulation, if you are unlucky (like us) and there is a family with little Childs, you will live the full toddler experience... Also don't do the tour with the "official guide" that the hotel gives you, he doesn't really care about history, it's more of a visiting his friends shops tour.
Andrewdoehring
2 years ago
6.0
That breakfast was prepared daily and the size of the rooms were nice. The wifi worked well and the art was interesting. The sister property allowed us to use their driver to get to the mall for free. Going and returning, I just tipped him a few Dirham.
Cons: The live-in family had a toddler that stayed up until late in the evening. He screamed and ran around like the property was his house and not a hotel. The family was nice enough, but it was a very unprofessional dynamic. It felt uncomfortable to be using a pregnant live-in nanny for all of our hotel needs. Also, the pool was dirty so we couldn't use it. And the photos are staged. The furniture and blankets on the beds are not as nice as they are seen to be in the photos. Also, the Riad was a bit off the beaten track. If you like taking winding roads to get there and want somewhere isolated then this is your place, but it doesn't offer Terrace coffee services or dining like most other Moroccan hotels and it is a pain to get to with multiple bags.
Abu
2 years ago
10.0
The reason, I like the place is beautiful  and beautiful service and the people who work in there helpful as well thank you special my friend. Zakaria
Cons: I like everything and the location as well you can’t be boring is very nice
Andrea
2 years ago
8.0
Simonajdoenvang
2 years ago
10.0
Everything was amazing. The family who runs the place were extremely kind. The riad was historical wirh original fixtures. The breakfast was good and local, and the ambiance was everything we were looking for staying in Fez (4 nights)
Cons: Nothing we didn't like
Lewis
2 years ago
9.0
Absolutely stunning facility with very large room and essentially a private pool Amazingly beautiful and carefully cared for riad Amazing breakfast Beautiful view in courtyard and from the rooftop terrace of the main facility
Cons: The main hotel (palace Fes) operated the riad that we were staying in. They had the main facility and then 3 roads in the Medina. It would have been very helpful to know that we should check in at the palace Fes and they would take us to our riad. We didn’t know this and had to ask many locals to help us find the nondescript unlabeled door in the Medina. No one was present when we knocked on the door and resulted in a uncomfortable wait for women in an alleyway while the caretaker was located
Rochelle
2 years ago
9.0
The staff was the best part of the experience. It was a bit tricky to get there due to the complicated alleys (which was the case for most riads in the area) but the staff picked us up from a location we specified when we got lost to help us get back to the riad. They were very nice and really made our stay more comfortable.
Rohit
2 years ago
10.0
Authentic house with many rooms..in the heart of the city which gives you the true experience of the life and culture in Fez. Additionally, the breakfast is served in an adjacent riad (a few minutes walk) which has superb view of the whole city.
Thomas
2 years ago
7.0
location close square and restaurant
Cons: 4th floor room with no notice. we are elderly couple and would have chosen room on lower floor if informed. also, bathroom was ladder down
Borz
2 years ago
2.0
Cons: The property was not at the address that they provided. It was 10 mins from the original address on some shady streets. I received the key from the main entrance only in my last day. When I arrived the beautiful pool that you can see in the images had really cold water, impossible to use. There are no photos of the room I stayed in on the website. Wi-Fi was not working in the room, only in the main area. No batteries for the AC remote. No toilet paper. There was no soap for hand washing and the toilet was not well cleaned.
Oscar
2 years ago
10.0
I really appreciated the warmth welcome from Abdul, it was midnight when we arrived and our 4 year old daughter was really hungry and he went to get some food for her without hesitation. The personnel from the Restaurant and the reception, they all make sure you feel like home. We had breakfast and dinner in the Palais de Fes restaurant and they were lovely with our daughters bringin special food for the baby really fast , always really warm with them and allowing them to play even when they were a little bit "loud/tired" after all day walking.
Cons: The name of the Riad in Booking is not the same than the name people tell you in reality, not really a problem but to ask for directions, nobody knew about Road Almaz, it was called something like "Riad Envy" , luckily Abdoul was there to help or the other staff from the Palais de Fes, they would call from their phones or takes directly to the Riad
Lyisa
2 years ago
8.0
We had a very nice stay at Riad Almaz. It was difficult to find our way to the Riad so we recommend to phone them in advance. The room was very comfortable and spacy and the staff is very friendly and helpful. The carefully prepared breakfast is served at the terras of the Palais de Fez, which is a 2 minute walk from the Riad. We took a trip to Chefchouen with the lovely driver Abdul, which is a nice man. Near the Riad, there is a nice restaurant “Almandar”. We like to come back next time!
Benjamin
2 years ago
9.0
we loved the Riad, and really enjoyed the large selection of terraces we could choose from. the staff were excellent and so happy to help with anything. a wonderful stay
Ezephra
2 years ago
8.0
The staff were extremely caring and helpful. The place looks nice and accommodating.
Cons: It's not something I didn't like, but since they don't give the key for the main entrance... We need to get the concierge to get us in. It's just inconvenient. My heart goes to them, especially with our inconveniences.
Juris
2 years ago
6.0
The location is very good, inside the Medina. The breakfast was amazing, they allow to eat in their beautiful rooftop restaurant. The staff were very friendly, helping and welcoming.
Cons: The bathroom had a lot of issues, it was below the room therefore accessible through a staircase and had no doors so it smelled a bit in the room. It also feels like everyone in the Riad can hear what you're doing in your room.
Jenny
2 years ago
8.0
beautiful comfortable home
Cons: no WiFi.
Verified traveler
7 years ago
6.0
Pros: 1. Very large room and very well decorated; hotel was very beautiful 2. Good breakfast spread - bread, orange juice, coffee and tea, omelette and much more 3. Location was close to the medina and a short walk to the centre Cons: 1. Not professional at all - they did not adhere to their own breakfast timings, did not provide a final bill and just verbally told us the amount to be paid 2. Poor service - bathroom was not clean when we checked in, left the Riad unattended sometimes and we had to wait for them
felden
9 years ago
8.0
be careful in the restaurant... 60 euros for my (recommended)meal was outrageous ...
Erika
9 years ago
10.0
Zentral in der Medina gelegener Riad. Das Zimmer war sehr sauber. Das Frühstück wurde im Hauptgebäude serviert. Wir wurden täglich vom und zum Riad begleitet, da die Gefahr sich zu verlaufen doch bestand. Wirklich sehr empfehlenswert. Sehr netter Service.
Starts From
$82.00 / night
27 Derb Boufir, Hay Gzira, Rcif, Fès, MA
Nearby Landmarks & Visits
Non-smoking rooms
Air conditioning
Swimming pool
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Expertise and Experience
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Call : (+212) 611 711 470
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