Mumtaz Mahal
Chain: Not Available
Description
Luxurious Riad with Wellness Centre
Exquisite Moroccan Design: Experience the perfect blend of traditional Moroccan style and modern amenities in our spacious air-conditioned suites adorned with oriental furniture and beautiful mirrors.
Wellness and Relaxation: Indulge in our wellness centre, enjoy a continental breakfast on the sea-view terrace, or unwind at the bar and Moroccan lounge for a truly relaxing stay.
Convenient Services: With a 24-hour reception, tour desk assistance, and shuttle service to Essaouira Airport, we ensure a seamless experience. Explore camel riding and 4x4 tours arranged by our staff, or opt for on-site car rental for added convenience.
Book now for an unforgettable stay at Mumtaz Mahal Riad!
Sentiment Analysis
Friendly staff
Great location
Spacious rooms
Comfortable beds
Popular Amenities
Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Tour desk
Soundproof rooms
Massage services
Currency exchange
Hammam
Shuttle service (additional charge)
Fire extinguishers
Invoice provided
Smoke alarms
CCTV outside property
24-hour security
Availability Side
Executive Double Suite
This room features a sofa, ironing facilities and a private bathroom with free toiletries and hairdryer. It also offers a flat-screen TV.
Guest Sentiment Categories
Cleanliness
Rooms were generally clean, with a few minor maintenance issues reported by some guests.
Service
Friendly and helpful staff, although some guests experienced wait times and noise disruptions.
Location
Prime location in close proximity to key landmarks, shops, and public transport.
Room Quality
Spacious rooms with comfortable beds, but with a few ornate decorations that may not appeal to all guests.
Amenities
Satisfactory amenities provided, with some guests highlighting the spa and pool while others found them lacking.
Value for Money
Mixed reviews on pricing, with some guests feeling it was a bit high for the offerings.
Food and Beverage
Breakfast and restaurant services generally well-received, though some guests desired more variety.
Overall Experience
Most guests had a positive experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties.
Reviews (372)
Ellitiste
1 week ago
10.0
Pozitia, camerele
Cons: Cand se gateste, intra miros de mancare in tot riad-ul, ar trebui gasita o varianta de aerisire
sarah
1 week ago
10.0
Amazing breakfast and the location was amazing.
Beatrice
1 week ago
9.0
Michel Rikir
1 week ago
8.0
Très belle situation, personnel très agréable, établissement typique et propre.
Cons: Déjeuner répétitif chaque jour avec un manque de choix au niveau des plats.
Stijn
1 week ago
9.0
Cool looks, something extraordinary that fits very well in a Morroc trip!
Cons: A bit dark, but better to go outside :)
Lia
1 week ago
10.0
Ho soggiornato per una sola notte, la camera era enorme e con un arredamento in stile marocchino ma raffinato, bagno grande con bidet, letto grande e comodo. Ottima colazione, posizione centrale con roof top per poter bere un aperitivo o ammirare il tramonto sul mare
Cons: nulla
Anca
2 weeks ago
10.0
Totul minunat!
Kallay
2 weeks ago
10.0
sthuber
2 weeks ago
10.0
Tolle Architektur, riesiges und stilvoll eingerichtes Zimmer.
Cons: Das Frühstück ist ausbaufähig.
Christophe
2 weeks ago
8.0
Decor
Cons: Chambre un'peu sombre
STEPHANIE
3 weeks ago
10.0
On a adoré l'accueil du personnel l'emplacement et le.petit déjeuner copieux
Anouar
3 weeks ago
10.0
Habitación suite exécutive , parece sacada de película.
Cons: Todo bien
Arthur
3 weeks ago
9.0
NADIA
3 weeks ago
8.0
Architettura e arredamento
Cons: Camere un po buie se no. Si turano le tende delle finestre che danno sul cortile intero, odore di muffa
Oana Vanciu
4 weeks ago
9.0
very nice decorated, very friendly and helpful staff
Cons: smell of room, poor lighting, but it is somehow normal for such a wonderfull Riad with history
Federico
4 weeks ago
7.0
hans
1 month ago
6.0
Die Lage war sehr gut. Das Zimmer war groß, der Einstieg in die Duschwanne für ältere akrobatisch.
Cons: Keine Hilfe beim Koffertransport aufs Zimmer,kein Haarfön,zwei kleine Wasserflaschen am Anreisetag,danach musste das Wasser gekauft werden. Diese Einschränkungen sind einmaligfür uns,nach 18 tägiger Rundreise. Das angeschlossene libanesische Restaurant ist teuer,mit Mini Portionen und natürlich nur Cash .
vincent
1 month ago
9.0
Abdel est très attentionné, très arrangeant , toujours souriant et disponible La chambre est spacieuse et bien équipée, belle SDB. Le Riad est très bien placé à 2 min du port et de la rue principale de la médina. Le Riad est très beau.
Cons: La chambre était un peu sombre (pas de fenêtre sur l'extérieur). Le rooftop est très basique.
Ugur
1 month ago
10.0
Büyüleyici bir atmosferi vardı, kesinlikle mimari açıdan olağanüstü. Masalsı bir konaklama deneyimi yaşadık. Merkeze ve halka açık otoparka çok yakındı.
Elena
1 month ago
8.0
Magnifique riad dans une petite rue calme très bien situé dans le cœur de la Médina. Lit King size énorme, parfait pour ma fille et moi. Pas de bruit ce qui est rare à Essaouira.
Cons: Le personnel à la réception est totalement incompétent. Deux jeunes filles « stagiaires » qui parlent mal le français et l’anglais. Impossible de leur demander la moindre information: taxi, restaurants, plages à proximité, etc.
michael
1 month ago
10.0
La cadre La beauté de l établissement Le personnel Bref tout
Cons: Absolument rien
William
1 month ago
9.0
Beautifully decorated, friendly staff, nice rooftop balcony with a great view of the ocean, in house restaurant with three others within a few steps. A short walk to the heart of the Medina. An in house spa offering many services. Clean.
Cons: There was nothing that we found that we didn’t like.
Ian
1 month ago
9.0
Patricia
1 month ago
8.0
Erika
1 month ago
10.0
La colazione era perfetto, la posizione molto silenzioso e strategico
Alberto Pascual
1 month ago
10.0
Sibylle
1 month ago
10.0
Sehr gutes Frühstück auf der Dachterrasse (alternativ kann man auch im Restaurant oder auf dem Zimmer frühstücken). Zimmer wie beschrieben - aus 1001 Nacht - wir hatten die Nr. 22, das rote Zimmer. Personal sehr hilfsbereit und freundlich. Eine absolute Empfehlung!
Cons: Da gibt es nichts, was besser gemacht werden könnte - vielen Dank!
Jose
1 month ago
10.0
Lorenzo
1 month ago
10.0
Tutto al top, stanza enorme e pulitissima (e in Marocco non è scontato anche per strutture di lusso)
Cons: Barriera linguistica non indifferente: un solo ragazzo parlava inglese ma comunque non era a suo agio nel farlo, ne è risultato che avevamo prenotato un massaggio alla schiena e ce ne hanno fatto uno ai piedi lol
riccardo
1 month ago
9.0
L architecture des lieux est exceptionnelle, cela donne l impression d'un mélange Indien et Marrocain. Le personnel d acceuil, du restaurant ou du spa sont tres attentionnés. Les chambres sont tres fonctionnels et spacieuses.
Cons: Ies propriétaires devraient donner une touche déco personnel, tant dans le Riad que dans les chambres pour augmenter la différence des autres Riad's. Un contrôle fonctionnel élec (lampe) et média (tv) avant distribution de la chambre serait top.....un détail pour nous. Un embellissement du Rooftop serait bienvenu. Mais, cela reste un 10/10 !!
ulrike
1 month ago
10.0
Great Location. Very beautiful palace, felt like a Princess,big room, very comfortable
Silvia
1 month ago
9.0
Stile e architettura della struttura notevole. Ottimi i servizi e la bellezza della camera e del bagno.
Cons: il servizio colazione con alternative per celiaci.
Joel
1 month ago
9.0
tout
Cons: rien
Agnieszka
2 months ago
10.0
Muy confortable, limpio, bien situado
Cons: Nada
Lois
2 months ago
9.0
HUGE room - what a surprise, excellent bathroom and lovely toiletries too. The staff were welcoming and friendly, and the women in the hammam were the best. What an experience. Thank you - we'll be back!
Scott
2 months ago
9.0
Excellent location and beautiful building rooms are very large traditional Moroccan architecture. Very comfortable and huge bed.
Cons: Breakfast was ok but lacked variety.
Stephan
2 months ago
9.0
Good breakfast, huge rooms. Clean and perfect location.
Cons: Nothing
Laurier
2 months ago
10.0
Le PDJ était généreux et de bonne qualité et diversifié. La chambre était d’une très bonne grandeur et c’était très calme. Le personnel était attentif à nos demandes. L’emplacement était parfait.
Cons: Tout était parfait.
Sara
2 months ago
10.0
Tutto!!!
Jean
2 months ago
10.0
L’accueil Les chambres Le calme
Cons: Ras
Alain
2 months ago
9.0
Tout était bien chambre trop belle salle de bain geniale. Le massage était très bien rien à redire.
Cons: Ils demandent le règlement en espèces car soit disant la carte bleue ne marche pas mais après discussion la carte bleue remarche!!!. On a donc fini par payer en carte. Petit bémol on nous dit que le petit déjeuner est servi sur le roof alors que non dommage
Mercè F.
2 months ago
9.0
La situació
Cons: Faltava una mica més de varietat a l'esmorzar. Fruita per exemple.
Drouet
2 months ago
8.0
Riad très joli. Grande chambre très spacieuse u pru sombre cependant mais c était le style du riad. Les massages pratiques par Fatima étaient parfaits La proximité du riad installe au cœur de la ville.
Cons: Comme je l avais lu dans les commentaires des zutres voyageurs, le jeune homme a la réception commence par nous dire qu il faudra regler en especes, devant mon refus bizarrement la connections a été rectifiée le lendemain. Mais au restaurant du Riad ainsi que les massages sont à payer en espèces. Très mauvais point pour nous On nous propose également le petit déjeuner sur le rooftop qui s avére être ferme.
Kjetil
2 months ago
8.0
Sentral beliggenhet. God frokost og greit personale. Savnet ett vindu ut mot friluft.
Vania
2 months ago
10.0
Todo
Cons: Nada
Alexandre
2 months ago
10.0
Grande chambre et lit, propre, salle de bain avec douche italienne et grande baignoire. Décoration magnifique. Bon petit-déjeuner !
Cons: Pas de miel au petit-déjeuner. Sinon rien.
nassera
2 months ago
10.0
J’ai adoré mon séjour. L’hôtel est très bien situé, le personnel est accueillant et toujours disponible. La chambre était propre et confortable, et le petit-déjeuner délicieux. Je recommande vivement cet établissement !
Louise
2 months ago
7.0
Roxana
3 months ago
10.0
Todo
Cons: Todo muy bien
3 months ago
7.0
dario
3 months ago
7.0
Posizione e camera
Cons: Il personale
Marie
3 months ago
10.0
La Chambre Mumtaz Mahal est juste magnifique avec une baignoire immense digne des plus grands hôtels ! Le ryad tout entier est superbe avec un entrée à couper le souffle. Mention spéciale pour la réception très agréable et surtout hyper efficace car la dame m'a trouvé un taxi très tôt le matin à 8h pour aller à l'aéroport, alors que j'avais oublié de réserver la veille. Elle m'a préparé en vitesse un petit déjeuner excellent. Superbe literie, matelas excellent. Pas essayé le restaurant libanais accolé mais il avait l'air très bon. Petit déjeuner classique mi-continental ni-oriental selon ce que vous préférez, à consommer au restaurant, dans votre chambre ou sur le roof top. J'ai essayé la formule hammam-gommage-massage, c'était très bien bien que assez sommaire et que les lieux sont petits. Présence d'un ascenseur, idéal pour les personnes à mobilité réduite + Emplacement idéal tout prêt de l'une des porte de la medina, ce qui fait que vous n'avez pas à marcher trop longtemps avec vos valises (à peine 100 mètres). Je recommande à 100%
Cons: Peut-être juste une suggestion : aménager et décorer le roof-top qui est peut-être un peu trop vide et léger en terme de décoration ! pourquoi pas créer un petit espace plus cosy-détente, dans le thème de décoration du reste du ryad, notamment pour les soirées ou les fins d'après-midi ? Mais c'est vraiment tout, car tout le reste était parfait :) (+ Améliorer votre site internet avec plus d'infos sur tous les services que vous proposez qui sont très appréciables, ex : composition petit déjeuner, carte hammams et soins, possibilité de se restaurer dans les chambres etc)
Maria
3 months ago
10.0
Lo rápido que iba el wifi en la habitación y el Spa, fue increíble. La decoración es preciosa, es muy tranquilo y está en muy buen lugar.
Cons: Todo fue perfecto
denis
3 months ago
9.0
L’emplacement, le petit-déjeuner,..
Cons: L’air co qui n’a pas fonctionné pendant la deuxième nuit et le matelas que je trouvais trop dur.
3 months ago
10.0
Het ziet er prachtig uit en je proeft de cultuur. Het is mooi gemaakt en ziet er strak uit!
santamaria
3 months ago
10.0
Me encantó la ubicación,decoración excelente. Los colores,diseños. Me he sentido imaginando un arte original y ameno. La atención de cada persona fue cercana y atento. La ubicación dentro de la medina me ayudó a orientarme para llegar a varios sitios. La comida en el restaurante excelente. Volvería mil veces más.
Cons: Todo super bien
BELHAJ
3 months ago
8.0
Rien à redire sur l’hôtel dans son ensemble, le personnel est vraiment exceptionnel.
kamal
3 months ago
6.0
Le personnel était au petit soin et très agréable.les chambres etaient bien agencé belle décoration.riad avec du cachet . Très très bien situé.
Cons: Odeurs de renfermé et d’une légère humidité dans certaines chambres. Hygiène 7/10. Petit déjeuner à revoir.
Hanane
3 months ago
8.0
Zsombor
3 months ago
10.0
3 months ago
8.0
The location, the rooms and the sea view from the roof were amazing, we enjoyed the company of the seagulls at the roof during breakfast time. The stuff were very nice, Mr Zouhir was very caring. Thanks to everyone
zuhdi
3 months ago
10.0
Amazing riad and hotel , excellent position
Alain
3 months ago
10.0
Excellent emplacement, proche de toutes les animations de la médina, tout en bénéficiant d'une grande quiétude. Très calme. Les chambres sont spacieuses et les lits très grands. Très bon petit déjeuner. Un plus pour les personnes ayant quelques difficultés avec les escaliers, il y a un ascenseur (très rare dans un riad ). Nous avons déjà séjourné dans différents riads à Essaouira et la prochaine fois, nous reviendrons au Mumtaz Mahal.
Felipe Melo
3 months ago
6.0
The location is nice and the room has a bathtub.
Cons: Not good value for money. Exaggerated decoration and poor sound insulation. The worst was the smell of sewage in the room that was really disgusting. Stay away from this hotel. We stayed only one night due to change in plans and the choice for air-conditioned. We recommend staying the the Riad Babette, that was nice, clean and staff wonderful.
Sabine
4 months ago
10.0
Top Lage zum Strand und in die Altstadt.Traumhaftes Ambiente, sehr freundliches Personal, den unglaublich zuvorkommenden und immer herzlichen Frühstückskeller möchte ich hervorheben. Hilfe bei allen Fragen war für alle Angestellten selbstverständlich. Ein wunderschöner Ort zum relaxen und entspannen. Danke
Sam
4 months ago
10.0
I had a wonderful experience at Mumtaz Mahal. The hotel is beautifully decorated in traditional Moroccan style, with elegant details that give it a warm and authentic atmosphere. My room was spacious, clean, and very comfortable. The staff were incredibly friendly and helpful throughout my stay, always ready to assist with anything I needed. The location is also perfect — just a short walk from the medina and the beach. I really enjoyed the peaceful ambiance and the charm of this place. I would definitely recommend it to anyone visiting Essaouira.
Miryusif
4 months ago
1.0
Cons: Unfortunately, I didn't have a pleasant experience with my booking, starting from the misunderstanding from the staff that led me paying an additional €35 that weren't communicated to me in advance and ending with disgusting dirty bed sheets... Context: 1) I stayed previously in this riad, and wanted to bring my family there, but when checking on bookings for a room for 3 people there was no room available. So, I called directly to inquire if there are rooms of the bookings that can be available. Staff told me that there is only one room available, and it is for 2 people, I made clear that we are three, so they told me "we will add a bed to your room". Nothing mentioned about the cost. I went back to bookings (after the call), looked for 2 adults room and there it was an available room, so when making booking I selected an option to add an extra bed to our room (as the person on the call suggested), again there was nothing indicating that this will come at the extra cost. When we arrived I was told that we have to add €35 for an extra bed... I didn't like that this was not made clear to me beforehand, especially when the hotel had me on the phone (before I made the booking) and after when the booking with a request for an additional bed was made. I talked to the manager (who only spoke french, which is so weird for a hotel of this level, whereas the receptionist speaks English, BUT the manager doesn't! 🚩), and asked to either give me free cancellation of drop the additional fee, since this was not communicated to me in advance. To what she was so on the fence, not letting me speak, speaking over me, I was quite shocked to see a client service manager of a hotel speaking this way, when I was absolutely polite with her, letting her speak over me and interrupt me.
Jessica
4 months ago
10.0
Anders Wang
4 months ago
6.0
Værelset som beskrevet ved Hotels var meget mindre. Kun et værelse har de dimensioner og mange hedder det samme. Servicen er uengageret og rækker lige til det nødvendige. Telefonen virker mere interessant Morgenmaden har en dejlig juice, men resten var en trist oplevelse med hårdt brød kolde æg og kedeligt tilbehør
Verified traveler
4 months ago
10.0
Riad spectaculaire, personnel très gentil et chambre hyper spacieuse.
Anonymous
5 months ago
5.0
massimo
5 months ago
8.0
Bellissimo Riad in posizione eccezionale vicinissimo a tutto, migliorabile la colazione e l' utilizzo della bella terrazza dove però non si può stare x via dei dissuasori fonici della struttura vicina.
Anonymous
5 months ago
9.0
The tiles. The bed
Cons: Nothing
Sally
5 months ago
6.0
The room I had was spacious and the location is fantastic. In the centre and close to everything you may need. Breakfast was just OK, eggs were cold but the bread was good and always warm.
Cons: The window in the room was making a creaking sound that was a bit disruptive. The Spa has potential but is too close to the entrance making it very noisy and hard to relax. The Wi-Fi is poor so recommend getting data if you need.
Paulina
5 months ago
10.0
Heather
5 months ago
9.0
Large rooms, great location
Heather
6 months ago
9.0
Large rooms with comfortable beds. Perfect location on a quiet street. Friendly, helpful staff
Tarrah
6 months ago
8.0
I loved staying here as each room is so unique and beautiful, so much detail into all the walls, I loved the traditional Moroccan touches and design of the place, it really has so much beauty. That alone would make me stay here again. However, the staff wasn’t the most helpful and accommodating as I would have hoped for, one morning we came down a little after 1030 for breakfast and they told us they wouldn’t be able to make it for us anymore, so just be aware they aren’t flexible with that policy. Also, it wasn’t very clean, as my feet were dirty after walking on the floors of our room barefoot. And be aware of the loud clock tower right next door chiming all hours of the night, that woke me up a few times. Other than that, we had a great stay! It is in a great location, close to everything!
Jolene
6 months ago
8.0
The main part of the Riad was beautiful and the location and rooftop breakfast was great; however, the WiFi was very unreliable and when I called down to get assistance, I was told they didn’t speak English and call back in the morning. I had to use my personal phone service for everything and at the price range of this stay was not acceptable.
Pamela
6 months ago
3.0
Victor
7 months ago
10.0
We love our stay in this hotel, very friendly staff, the decoration is just perfect we love the colours of every details for sure making by love of the owner. The breakfast was delicious, Moroccan in the rooftop I highly recommended it to everyone love to visit Essaouira because it’s easy to get to the town shops and restaurants Thank you for this experience and hope to coming back
Cons: Nothing
Pulido
7 months ago
7.0
The location was fantastic!! The room was spacious and the best shower I had in all Of Morocco. It also was about 10 minute walk to the bus station which obviously was convenient.
Cons: My room was huge however it was a bit too ornate for my liking.
Giuseppe
7 months ago
10.0
Luisa
7 months ago
6.0
The rooms were spacious and ornate with beautiful detail. The bed was comfortable and the shower was powerful.
Cons: The noise levels were extremely loud. The noise started at 08:00 until 22: 45 hours. There was never a point when the riad was peaceful. The staff never addressed loud guests and screaming children.On one occasion I had to go to reception and ask them to ask a family to silence their screaming child at 22:30 hrs! I appreciate riads echo and have poor sound proofing but this was at times unbearable. The breakfast was so disappointing- considering there was a restaurant in the riad for guests, the options for breakfast was bland. Multiple options of dry bread, boxed jam and a fried egg which is advertised as an omelette. The only pleasant part of the breakfast was the fresh juice. The coffee was poor too. On two consecutive days I had to ask for pepper to be put in the pepper shaker, then got gaslit by the waiter who shook it upside down and tried to tell me there was pepper in it!!?? The apathy of staff was very obvious- most looked incredibly bored and tired. This doesn't inspire guests whatsoever.
Aatul
8 months ago
9.0
Friendly staff. Good location. Stunning interiors
Cons: We would have appreciated more comfortable seating in the room
Eileen
8 months ago
7.0
Great location, and good value
Cons: Credit card system did not work at checkout. I spent an hour finding working ATM machines to pay the bill in cash. My credit cards worked everywhere else in Morocco and at shops and restaurants in Essaouira, but not at hotel. Very stressful.
Salah
9 months ago
9.0
Izabela
9 months ago
8.0
Jenni
9 months ago
10.0
It's unique, Moroccan style decor, internal court, bougie boutique Riad, near beaches, shops, and restaurants, ideal location to explore. Really helpful and friendly staff huge breakfast Moroccan style.
Cons: Where they do the Moroccan Hammen in the Riad I felt it was a little bit dated and could do with decor uplift. We had an amazing massage and traditional Moroccan Hamman experience but was it was let down with pool/ hot bath out of order and area looked a bit old.
Clive
9 months ago
9.0
Breakfast was served and very good , it's a Riad so the room the bed and bathroom were all amazing .
Cons: You can't fault this place .. an amazing experience all round , superb !!
Joseph
10 months ago
10.0
Beautiful building, friendly accommodating staff, excellent location near lots of fantastic restaurants and right next to the beach and markets. Very highly recommend.
paolo
10 months ago
4.0
Was very cold and uncomfortable
Chad
10 months ago
9.0
Amazing and elaborate decoration, plus a marvellously welcome and enormous tiled bath.
Cons: Breakfast was a bit basic compared to cheaper places we stayed on the same trip.
Volkan
10 months ago
10.0
The room was perfect. Everywhere was so clean, perfect bed, perfect bathroom and perfect location.
Vincent
10 months ago
9.0
The rooms at the Mumtaz Mahal are very large, with beautiful furniture and decorations. Each one is individual and unique. The bathrooms are also large and very well appointed. The Mumtaz Mahal is very close to the central squares in Essaouira, as well as the taxi rank, beach and harbour.
ana
10 months ago
10.0
Muy buena
Marco
10 months ago
10.0
Abdou
11 months ago
8.0
The traditional decoration
Cons: The rooftop
Marcus
11 months ago
7.0
Stine
11 months ago
9.0
Exceptionally beautiful Riad
Cons: Very bad wifi
Lionel
11 months ago
10.0
Ideally located in thé médina Staff really helpfull
Costa
11 months ago
10.0
Everything superb! From the A to the Z! The riad is stunning as everyone working there!
Cons: Nothing to declare
Camilla
1 year ago
8.0
Beautiful and ornate. Huge comfortable bed and fabulous bath.
Cons: Breakfast was fairly basic. A bottle of water was provided in the room on arrival but they wanted payment for it to be refilled the second day which seemed a bit unnecessary.
Sampsa
1 year ago
10.0
Beautiful, amazing hotel with a very good price and a amazing bathtub. Friendly staff. This goes my top 2 hotel experieces and the best experiences on my trip in Morocco.
Cons: It's hard to see the town because you don't want to leave your room
Nadia
1 year ago
10.0
Everything was amazing. We’ve visited the hotel several times and it never disappoints. The staff is very kind and friendly. And the finished of the design of every room are perfect.
Cons: Nothing, everything was great.
Traci
1 year ago
7.0
Beautiful Riad in good location
Cons: There wasn't anything we didn't like
Ignas_
1 year ago
10.0
Matthew
1 year ago
9.0
Kathleen
1 year ago
10.0
The staff is fabulous - friendly & helpful. The food in the restaurant is delicious. Excellent location.
Cons: Nothing
Eva
1 year ago
8.0
The riad looks very nice, the rooms are spacios and look like in the photos. The overall service felt more like in a hotel. All the stuff working in the riad were very friendly and helpful. The breakfast was very nice.
Cons: The bathtube was clogged, the bed linen was really clean but there was an intense bleach odour. I also found one coackroach in the bathroom in the mornig.
John
1 year ago
10.0
The room was large and very grand. The Riad was beautiful and the food was really good. The position could not have been better, a very short walk to the beach, port and medina.
Cons: Could not fault anything
Alison
1 year ago
10.0
Nicest hotel I've ever stayed in!
Ruth
1 year ago
9.0
Great decor, just what you imagine a riad to look like. Luxurious and tranquil atmosphere in the reception areas and our room was fabulous, what an enormous shower!! Tried a hamman and massage in their spa, which I enjoyed enormously. It is situated just outside the city walls so it was really quiet for bedtime, but within walking distance to all the local attractions and restaurants Would definitely go back if we are in Essaouira
Laura
1 year ago
9.0
The location was excellent. One of the most beautiful places i have ever stayed! The room was very clean and everything worked perfectly.
Cons: Even if one of us didin’t take the breakfast (even if we payed for 2) we didn’t got free water. Our should pay 3€ for that.
Maria
1 year ago
10.0
Amazing Ryad in Essaouira. The room was absolutely stunning! The staff was friendly and breakfast was really good.
Richard
1 year ago
10.0
The room was just amazing. Very traditional and beautiful. The bathroom had a large classical style bath. The room was very spacy, the bed was huge. It felt a bit like a palace.
Cons: The room didn't have a window and there was no roof terrace.
Robyn
1 year ago
9.0
Decor in the room was fantastic, the staff were friendly and helpful
Cons: No hairdryer or tissues in the room.
Stephanie
1 year ago
10.0
What a beautiful Riad, feels like a place fit for royalty when you sleep here! 🤩 The room and bathroom were clean. Biggest and comfiest bed. Fantastic location, very close to the parking lot, in a quiet street just outside of the medina so very convenient and comfortable. Staff spoke English and helpful. Breakfast was a feast.
Daniela
1 year ago
10.0
Amazing location, beautiful riad.
Cons: Hard bed
Melman
1 year ago
10.0
it was unbelievable nice. we felt like royals while stepping into the room for the first time. also the atmosphere in the whole building was astonishing. the people were helpful and welcoming at all times. it was definitely one of our highlights of our whole trip. mumtaz!!
Adrien
1 year ago
10.0
Eluned
1 year ago
8.0
Absolutely stunning rooms, amazing location.
Cons: We were expecting breakfast on the terrace but there was no sign of this.
Max
1 year ago
9.0
The property is simply stunning, extremely luxurious, yet very personable.
Mohamed
1 year ago
8.0
Moro
1 year ago
10.0
Our week was exceptional. All the staff was lovely. In particular, Nouhaila at reception, Zouhair at breakfast and dinner, Ghizlan-cleaning lady- and Rathida. They all went the extra mile to make us feel welcomed and comfortable. I highly recommend this Riad. The Spa was like the cherry on the cake, superb!
Cons: Everything was great!
Romany
1 year ago
8.0
Truly amazing room. Don't touch the coffee. Breakfast was unfortunately poor. No where to smoke as either there is either someone having a massage adjacent to the lobby or there are staff sleeping there so you can't just sit and never conversation or a cigarette. The roof was suggested that after going all the way up there found that there's no seating and no lighting so it was pitch black. For overall the room was stunning and even better than I expected from the pictures so I wasn't disappointed at all it just would have been nice to use areas outside of the room.
Antoine
1 year ago
1.0
Good location, fortunately some of the staff was nice. Thank you Zahar for good service and making us feel welcome
Cons: They only want your money, this old lady was extremely rude and arrogant, wifi doesn't work properly, they accept only cash payments, they make you wait for hours to use spa facilities, no welcome drinks... TOTAL RIP OFF, TO AVOID!!!
Melissa
1 year ago
9.0
This Riad and the rooms are just absolutely stunning, feels like staying in a palace. Our room was nice and specious and we just loved staying there! The location is great too, quiet but close to everything. We would like to especially thank Nouhaila who worked at the front desk and was always helpful and very kind and made our stay all the more special! Nouhaila‘s hospitality, professionalism and kindness is what you expect from any staff member as it makes your stay all the more comfortable. We would recommend anyone to stay here.
Cons: There were some brief electricity outages and no water for a brief moment, but it was fixed very quickly so it didn’t really bother us too much. Some more savoury options at breakfast would have been nice, but we also loved the typical Moroccan breakfast.
Zehra
1 year ago
9.0
Super spacious room, with a very large comfortable bed.
Cons: Breakfast is same almost every day. I ordered a boiled egg and it came totally uncooked. If you are diabetic, or following a diet, the breakfast is not for you.
Veronika
1 year ago
6.0
Very nice place, good location.
Cons: Very noisy, during the night you can hear your neighbor.
Alida
1 year ago
10.0
The Riad Is STUNNING! The pictures really don't do it justice. Our room was beautiful and the internal space of the property was something out of a movie. Staff was very nice and location is great, inside the Medina, but also 5min from the beach and 2 min from a parking lot (if you rent a car).
Cons: If I have to be picky, I'd say breakfast could have more variety, it's the same every day and If you stay for a few days, it could get a bit boring, but that's the extent of it.
Stefano
1 year ago
9.0
Anouar
1 year ago
10.0
Everything was great from host to services and amenities! Luxurious place and strategically placed right in the heart of the town.
Derek
1 year ago
6.0
Megan
1 year ago
9.0
It was a feast for the eyes, incredible interior design. Spacious room, amazing location, lovely staff. GREAT BREAKFAST. There was one particularly welcoming member of stay. She was so friendly and helpful. I can’t remember her name but she made our stay so much better.
Cons: There wasn’t a pool and we didn’t have a tour.
Harumi
1 year ago
10.0
The hotel was excellent!!! Good location but silent, very beautiful and staffs are kind and work well. We enjoyed the interior design and nice terrace. Highly recommend!
Cons: Nothing specially.
Veronika
1 year ago
7.0
The accommodation was nice, with a great location, spacious rooms, and a charming riad.
Cons: However, it was noisy at night, making it difficult to sleep.
Amin
1 year ago
9.0
The aesthetic
Yeti
1 year ago
10.0
Absolutely the most beautiful hotel with amazing design and decor, incredible bed, so luxurious and comfortable you felt like a sultan stepping into the room and being in it. The bathroom was stunningly beautiful too. Amazing bathtub and sink. The hammam, spa and massage was wonderful, and the restaurant, Riad and rooftop (with sea view) fantastic. Lovely airflow through the rooms, luxurious long curtains flowing with the breeze over our bed, Mumtaz Mahal is a place you want to spend a lifetime in. And the staff are so LOVELY! Especial thanks to Nouhaila at reception for her warm, helpful, gorgeous personality and service, and her lovely colleague on the other day at reception too. The place was spotless so huge thanks to the cleaning staff as well for making our stay so wonderful.
Fabien
1 year ago
10.0
Wild
1 year ago
8.0
Incredible location. 5 minutes to the beach and 5 minutes to the souks. Right next to the main square is extremely convenient. The Riad is absolutely stunning. The room we had was beautiful And most of the facilities were great. Overall it was a lovely stay, we just thought they could improve on some things slightly to make it the experience they advertise.
Cons: The air con does not work which leads to an uncomfortable night's sleep as it's very humid. We did have the windows open but as it's so central some nights were very noisy so would have preferred windows closed and air con on. The breakfast was not fresh every day and extremely repetitive eating the same 3 types of bread. Would suggest they offer more fruits and maybe yogurts? The drainage in the room was not great so showering in a puddle and the bathroom sink took a few minutes to empty
Rokas
1 year ago
10.0
Izabela
1 year ago
9.0
Fantastic hotel in a form of traditional riad, with excellent Moroccan design, very comfortable and located close to the oceanfront and wonderful beach and in the old town at the same time.
Cons: We loved everything and thought about coming back.
Janire
1 year ago
10.0
Maaz
1 year ago
8.0
Robert
1 year ago
10.0
Beautiful and very spacious rooms in a very rich Moroccan style. The service was very nice and helpful.
Sarah
1 year ago
8.0
Afzal
1 year ago
9.0
Amazing beautiful building and luxurious beds Elevator and Air Conditioning.
Cons: No card readers and cash only payment for a big hotel was unbelievable.No kettle in the room and no communal facilities to make tea or coffee.We were leaving at 730 AM to catch a flight but they said they can’t provide breakfast any earlier than their normal time of 0830 AM.When I said most hotels have flexible they have me pancakes but they were cold by next day morning.The staff are friendly but do very little to help you unlike many other hotels. Would have appreciated a cup of tea or coffee at 7 AM as we missed our breakfast !
CATHERINE
1 year ago
10.0
Grande chambre avec coin salon et grande sdb, tout est propre et les draps sont de qualité. Merci à tout le personnel sympathique et dévoué, de l'accueil au ménage. Le petit déjeuner est copieux et très bon. Emplacement idéal, on fait tout à pied, shopping dans la medina et plage toute proche.
Mikhail
1 year ago
7.0
Yasmin
1 year ago
9.0
Shelley
1 year ago
10.0
Absolutely gorgeous and very affordable. Schedule massages (also very affordable) that were much better than what we usually get in the US. Rooms were very large and beautiful.
Cons: I realize we are foreigners in their country, but all the other riads and restaurants could speak some English. There were several at the front desk that we had a lot of trouble communicating with. Realizing also, we don't speak their language either! Just found that English was being used elsewhere to an acceptable level.
Daboub
1 year ago
9.0
Hafid
1 year ago
9.0
Very beautiful and unique rooms
Vanessa
1 year ago
7.0
Dennis
1 year ago
8.0
Loved this Riad, I would only suggest that the breakfast is the weakness, jam and bread is not a continental breakfast, no eggs, cheese, or meats, This is the only negative on the service. The roof terrace was also disappointing and well below expectation. So in summation, the riad is beautiful, and my message to te RIAD is - my room was great and your staff are great, but you need to improve the quality of your breakfast, and put some thought into landscalping and updating your roof terrace.
Nathan
1 year ago
7.0
Alex
1 year ago
9.0
Amazing decor of an ancient palace through out the Riad. Great location in the medina. Very friendly and helpful staff. Large rooms and huge beds.
Cons: The hamman is busy, it's a bit of a conveyor belt.
Tom
1 year ago
6.0
A beautiful building and special rooms
Cons: It seems like the minimum is done for guests, not very approachable or happy staff it seems
Paul
1 year ago
8.0
Anthony
1 year ago
8.0
Great location and large rooms
John
1 year ago
10.0
A beautiful place, with lovely staff, a great location, clean and spacious. Walking distance from bus station. Comfortable bed, lovely sheets, big bathroom. It was excellent
Cons: Nothing
Sneh
1 year ago
7.0
The hotel and the rooms are beautiful, great location as well. The photographs don't really do justice to how beautiful the place actually is. Overall the stay was pleasant.
Cons: The breakfast we mediocre, being a vegetarian, they didn't have any options, they just offered me an egg along with bread.
Michael
1 year ago
6.0
Decent location. No services to speak of at the hotel. The breakfast seems like it starts whenever they get around to it. Never once did it start serving near posted times. Better to go down the street to one of the cafes.The front desk insisted we had to pay cash and asked us to do so 1 day before our departure.
John
1 year ago
10.0
Justin
1 year ago
10.0
The nicest Riad we stayed at on our 2 weeks of travel. Location and staff are great! Beautiful rooms and courtyard.
Hania
1 year ago
8.0
The property is beautiful, very well thought out and intricate decor. Bed very comfortable and good WiFi throughout. The room was clean and the man on reception when we checked in and most mornings was lovely. Breakfast was nice apart from one day when there was toasted stale bread. On the first morning of our stay we woke to find a TV show shooting in the hotel. Warning would have been nice as we had planned to spend the rainy day relaxing in the room and getting a massage - but it was too noisy, and we couldn't send out laundry as staff were too busy. We also had to go out in the rain to get between breakfast and the stairs to go to the room as the elevator and main part of the hotel were out of bounds due to filming. The day after the rain there was banging all morning, presumably roof repairs after the rain? Not there fault. Language barrier with staff in the evening and night shift, but nothing major. Sometimes slow to get back into the hotel as the door is locked in the night. Would stay again, but wouldn't rush back.
Norberto
1 year ago
9.0
Beautiful hotel! Nice staff.
Cons: Same breakfast everyday.
Sonia
1 year ago
9.0
Loved the suite..
Cons: Rooftop terrace needed a bit of a spruce up since my last visit.
Verified traveler
1 year ago
10.0
Riad bien situé et très calme, le personnel est pro et souriant
Daniel
1 year ago
8.0
The place has amazing moorish decorations. Room are very widw with high ceiling. Very impressive. The only downside was the horrible mattress. I woke up with back pain after few hours. My wife had the same problem. Uncomfortable bed.
Alisa
1 year ago
9.0
Andrew
1 year ago
10.0
Centrally located, beautiful decor and wonderful staff
Deborah
1 year ago
8.0
Great location and service. Breakfast was very nice and rooms were comfortable and large..
Cons: WiFi didn’t work in the rooms for most of our stay. And the hotel only takes cash- not cards so this was inconvenient.
Pierre
1 year ago
9.0
The Riad is Absolutely Beautiful . It is a piece of Art . Each room is more beautiful than the other and the restaurant is like to be in a west Andersen movie . It is the most beautiful restaurant we have ever been . The location of the Riad is more than perfect .
Cons: Breakfast was very limited and the server always harried us up to finish before 10.30 to leave the table because he needs to clean the dinning room . Surprisingly he didn’t harried up the Moroccan guest . Only the foreigners. Very disappointed.
Michelle
1 year ago
10.0
I had the most magical time in this hotel! I felt like staying in a palace. The rooms are even more beautiful than on the pictures! Every staff member I interacted with was so friendly and welcoming. The breakfast on the roof terrace is really nice. Perfect location close to the beach and medina. Spa was great too. This was one of the most beautiful hotels I stayed at. Thank you!
Cons: My room didn’t have a window to the outside but there is A/C so it’s no problem
Dovile
1 year ago
10.0
breakfast was lovely, the hotel is like from fairy-tale and so so pretty. location is fantatsic, next to the beach and city center
Cons: the hotel itself, location, staff and breakfast - all was just great
Cara
1 year ago
10.0
Such an exquisite Riad . It is a must visit if you are in Essaouria. The rooms are massive separate bathroom and toilet . Totally felt otherworldly. The rooms were warm as damp can sometimes be a problem in the medina . Staff were superb so helpful . I cannot say enough great things about our stay here . It is absolute luxury
Jane
1 year ago
8.0
Location, décor and traditional style
Cons: It was noisey as work (banging) next door. The breakfast was exactly the same every day and no provision for gluten free in a whole week. Egg and small fruit salad only. I could not even get a yogurt
Halafi
1 year ago
10.0
Uitstekende Riad in een uitstekende locatie. Super vriendelijk personeel en lekker ontbijt. Verbeter puntjes zijn het matras wat een beetjes uitgeleefd en parkeer probleem, indien men met de auto is. Kortom schitterende stad en mooie Riad.
Riana
1 year ago
9.0
Anna
1 year ago
9.0
I’ve had a fantastic stay and felt like a princess living in a real palace. The location is ideal, just next to the port and medina. The room itself is massive and kept warm (even in December). The bed is huge and comfortable with clean bedding. Breakfast is nice, it is served in a restaurant or at the terrace (the choice is yours). The hammam and massage experience is very high standard! Staff members are friendly and helpful. Plenty photo opportunities at this riad. I couldn’t praise this place enough!
Cons: Unfortunately they have no iron 😔
Jiun
2 years ago
5.0
The service was the best.
Cons: Construction noises.
Prince
2 years ago
7.0
The setting was pleasant, with accommodating personnel; a kind elderly woman offered exceptional assistance by cleaning our pram, showcasing both amazing efficiency and friendliness. Another team member at the front desk also displayed commendable warmth and placed our son's medicine in the fridge. However, an incident with the main manager, involving a notable disturbance as the shouted in frustration towards staff and during a phone call, was a point of concern. Accommodations were spacious and aesthetically appointed, complemented by a stunning courtyard. The establishment's location was great.
Cons: The room was nice but missed basics, like fridge, bottled water, safe etc, The shouty manager needs to understand good customer service. Breakfast should be served on the roof terrace and needs to be fresh.
Pierre
2 years ago
10.0
INCROYABLE! MAGNIFIQUE!
Victoria
2 years ago
10.0
This riad is a real treasure! A mini palace will beautiful architectural features, tiles, carvings, and stone / wood. It was cool and soundproofed. The lavish style is a lovely contrast to the hustle and bustle of the medina, which is a bit dusty and grubby but fascinating. So, coming back to this riad felt like a sanctuary. The location is great, near the bus stop, at the beginning of the medina and near great restaurants and nightlife! The staff are really helpful and warm hearted this is what makes the stay extra special.
Cons: A plunge pool is always a bonus! Sadly, there is only a spa at an extra cost. More choice is needed for breakfast, which is largely bread in different shapes and forms.
Mary
2 years ago
9.0
The room was splendid. The bathtub was magical.
Cons: One front staff member was not very friendly. The rest were great.
John
2 years ago
10.0
The riad is phenomenal and ornate. The room was beautiful and spacious. The staff were nice and the spa experience was wonderful.
Assane
2 years ago
10.0
Everything was very good and I will come here again next time
Eric-Maxime
2 years ago
8.0
A l'entrée de la medina, à 200 mètres d'un parking et 500 mètres du port. Chambres spacieuses, salles de bain de belle taille, tout fonctionnait. Petit déjeuner un peu ship, tarif correct pour le niveau de l'hôtel.
Kate
2 years ago
8.0
The location was perfect for exploring, and the building was beautiful.
Cons: Nothing
Emma
2 years ago
8.0
Wonderfully decadent, such an impressive building
Cons: The rooms are very dark
Hendrik
2 years ago
7.0
Nice rooms. Good location. No possibility to have breakfast in a proper place. The rooftop is abominable! The food itself is ok.
Cons: Air conditioning broken. They were lying about it and we finally stayed (and I didn’t sleep) in a hot room with a fan. Paying seems to be a problem with a lot of guest. They want cash, but if you persist, suddenly a machine turns up, which is broken of course; but then suddenly a signature is enough and they deduct it from your credit card. It’s so predictable!!
Ino
2 years ago
10.0
Nice Place
Ronald
2 years ago
10.0
Very nice
Cons: Breakfast
Jenny
2 years ago
7.0
The room was fabulous to look at, very spacious and the bathroom was lovely with a marble tile bath.
Cons: The lighting was poor, the room was very dark.
David
2 years ago
10.0
The decoration one of the beautiful I've ever seen
Cons: The rooftop smell bad and not clean
Tom
2 years ago
9.0
Beautiful rooms and bathrooms, and a perfect location to access both the beach and the medina
Cons: WiFi was not strong on the 3rd floor or breakfast terrace - often ended up using 4G
ANISSA
2 years ago
6.0
Le Riad est une très belle rénovation très réussie. Les chambres sont spacieuses propres confortables. De ce côté vraiment satisfaite. Par contre les chambres ne sont pas insonorisées, c est très bruyant le personnel parle fort au centre du Riad empêchant toute tranquillité dans les chambres. Nous avons pris un massage de pied, mon mari a été satisfait, malheureusement pour moi la personne qui m a masse n était pas appliquée j avais juste envie que ça se termine. Elle ne faisait que parler à sa voisine. À la fin du massage on s est à peine occupé de nous le personnel du spa était regroupé au pied de nos tables de massage à jacasser. Nous avons annulé les massages et Hammam prévu le lendemain. Les tables de massages sont regroupées dans une salle commune et ne sont séparées que par des paravents ajourés n assurant pas l intimité des personnes Le matin pour le petit déjeuner on nous installe dans un petit salon avec 2 tables basses (très inconfortable pour déjeuner) alors qu on nous avait préciser que le petit déjeuner était dans la salle de restaurant. Après avoir négocier nous avons pu être dans le restaurant où nous on rejoins ensuite plusieurs occupant de chambres différentes, je me demande où auraient déjeuner ces personnes si nous étions restés dans le petit salon il n y aurait pas eu de place pour tout le monde. Le petit déjeuner était copieux . L acceuil était agréable c est vraiment dommage qu il y ait des points faibles car c est un bel établissement…
Benkirane
2 years ago
10.0
Youssef
2 years ago
10.0
Lovely brekfast ordered up to the room.
Rahma
2 years ago
8.0
It was a good stay
Medea
2 years ago
10.0
Wonderful accomondation.
Lea
2 years ago
8.0
Jane
2 years ago
10.0
The rooms and decor were sumptuous. The view from the roof was beautiful and the staff were so friendly and helpful. The hammam was just the best experience
Cons: Nothing
stephane
2 years ago
10.0
La riad est très belle bien placé à côté de tous les commerces le personnel est adorable et pour le hammam ma femme a adoré
Moheb
2 years ago
9.0
The old Moroccan style of the building and interiors. The room was spacious
Rachel
2 years ago
9.0
The hotel is much nicer than expected for Morocco. The rooms are huge! Bathroom has a double door, bidet, bath tub and shower etc. The area is wonderful. As two female travelers we felt very safe in this hotel and location. The area is less crowded near the opening of the Medina. I regret only spending one night here. We should have skipped Agadir and stayed in essouira 2-3 nights. The spa on site is great. Breakfast on the terrace is nice.
Cons: Typical for Morocco: My back still hurts from the bed. The call to prayer starts early and seems to just keep going. Front desk staff was terse and not super helpful. No view from room. May be typical for riad. The terrace was not as cute as the rest of the hotel. They could add more decor there.
Donna
2 years ago
9.0
Beautifully restored courtyard. Lovely big rooms. Nice rooftop views for breakfast. Close to the beach, port and souks.
Cons: I liked everything. I would however point out to anyone with a physical disability to be clear if you need a walk in shower. Most rooms have very high sided tiled tubs that are impossible for many people with physical disability. The staff did change the room for us and were kind but it caused a little trouble for them. Maybe request room 15 …it has a walk in
Bruce
2 years ago
8.0
Helpful staff. Good location
Cons: All good
Ayoub
2 years ago
10.0
I had the pleasure of staying at Hotel Mumtaz Mahal and I must say, it was an enchanting experience that transported me to a bygone era. The architecture of this hotel is nothing short of breathtaking, making me feel like I had stepped into a different century altogether. Every corner of the hotel exudes an aura of historical grandeur, from the intricately designed archways to the beautifully adorned domes. The attention to detail in replicating the architectural styles of centuries past is truly commendable. The exquisite carvings, ornate patterns, and delicate motifs adorning the walls and ceilings were a visual feast for the eyes. As I walked through the corridors and lounges, I couldn't help but imagine the lives of those who might have lived in such splendid surroundings. What I found particularly captivating was the seamless blend of modern comfort with timeless elegance. The rooms were luxuriously appointed with all the amenities one could ask for, yet the architectural elements remained true to the historical theme. It was as if I was living in a palace from another era, complete with modern-day conveniences. The courtyard, with its lush gardens and serene water features, was a perfect spot to unwind and soak in the atmosphere. It felt like I was transported back in time, enjoying the tranquility of a distant past while being pampered with the service and hospitality of the present. The staff at Hotel Mumtaz Mahal were warm, attentive, and dedicated to ensuring a memorable stay. They were more than willing to share insights about the history and architecture of the hotel, adding an extra layer of depth to my experience.
Gabriela
2 years ago
10.0
Breakfast, king bed
Cons: Nothing
Boone
2 years ago
7.0
I really liked the big spacious rooms, with a nice big bad and bathroom. The breakfast was also very delicious and the staff who served us was very helpful and motivated every day. It was a pleasure.
Cons: The personnel behind the counter wasn’t very helpful. They didn’t show us the room and they gave off the impression that we bothered them whenever when we asked a question. In addition, we had to pay in cash which was not mentioned before and therefore was a bit of a hassle. A big part of the ATM’s did not work properly. They told us the machine to pay with card was broken, however I can read in many reviews that this has been the case for a while.
Elisa
2 years ago
8.0
Il palazzo che ospita questo riad è bellissimo e ben tenuto, da mille e una notte. La camera grande, pulita, con aria condizionata ed una doccia in marmo enorme, buono il wifi, solo un po' buia a livello di illuminazione. Posizione molto furba (tutto raggiungibile a piedi), colazione tipica buona ed abbondante, personale gentile.
Fadi
2 years ago
9.0
Hamza
2 years ago
10.0
The Mumtaz Mahal Riad was a 10! The staff was friendly and always willing to assist you with your needs. The riad was so quiet and comfortable, and in a great location, clean and cozy rooms. Highly recommended.
Cons: Nothing
Lorenzo
2 years ago
10.0
Beautiful Riad, very large room and excellent breakfast.
Cons: At the time of our stay the electronic paying system was not working. However, the staff informed us promptly that we would need to pay cash.
Beatrice
2 years ago
9.0
The location was great. The decoration of the whole place outstanding , very stylish. This is an amazing Riad . The breakfast was good. But for me it is the Riad itself that was superb.Its ceilings, furniture, beds, decoration , marble bathroom....It is like a museum .
Cons: My room was a little bit dark
Xavimoonkid
2 years ago
1.0
The location of the riad was nice.
Cons: The staff were not communicative or helpful. For example, no information was given about the entrance to be used at night, there was no staff at night and the door was locked, so we were locked out of our accomodation in the middle of the night. There was no clear view of the breakfast options and there was a very long wait for someone to show up at all. Because we spoke no French we asked to be helped in English or to speak with someone who knows English, however people kept talking French or Arabic. The payment method was exceptionally vague, even a (fake) message was sent to us in advance that the payment terminal was not working. On the spot we clarified that we will only pay by card, as indicated online. Then the payment terminal suddenly worked and they unashamedly charged an extra 150 dh. This is a scam. As icing on the cake we had to go home due to force majeure and medical problems. The staff acted very rigidly and refused to consider any compensation or concession. However, the room was immediately put online again to be rented out. Their priority is clearly on making as much money as possible and their approach is not client oriented at all. As for the room itself, it was quite dark, unventilated and the toilet was leaking so the bathroom floor was always wet (and slippery). After 2 weeks in Morocco - and after experiencing many different riads with friendly, understanding staff - our stay unfortunately ended in minor - as an anti-climax - at this riad. So absolutely not recommended.
Verified traveler
2 years ago
10.0
Beautifully designed, the staff were friendly and helpful. We really enjoyed our stay. Thank you :)
Zahra
2 years ago
10.0
It’s a beautiful Riad. The decor was amazing
Cons: Card payment were not accepted
Ali
2 years ago
8.0
Lovely place and week located at medina entrance. Big room and well furnished. Just problem with wifi and poor breakfast
Justin
2 years ago
10.0
Breakfast, convenient location, friendly and helpful staff.
Jennifer
2 years ago
6.0
spacious and pretty rooms. awesome bath
Cons: the staff was very rude and unaccommodating. the restaurant was open until 1130 and they told us kitchen was closed at 930. would give us coffee or tea after breakfast hours. the sink was leaking in bathroom causing water and awful smell- they said they would look at it later and never did. the room smelled like mold and the ac hardly worked. The staff was irritated they had to answer any questions or interact with us at any given point, even when ordering breakfast. we came to this riad splurging at end of our trip and it was a major disappointment
Jean
2 years ago
8.0
Liked the decoration. Made it feel like a very special place.
Cons: The room we were given did not have working lights and without an outside window made it very inconvenient. We were given another room the next day.
Nouhaila
2 years ago
8.0
Pablo
2 years ago
10.0
we loved Essaouira and everything about this Riad was amazing. it made me feel like I want to stay in that Riad… always! it was like staying in a posh palace. our room was very large. We had a great breakfast at the restaurant the first day, the second day at the terrace. the staff were amazing too. ‘Yahya’ was a great help and kind person.
Freya
2 years ago
10.0
Close to everything in Essaouira without being too loud. Absolutely beautiful interior and we were given a gorgeous room. The breakfast was great and we took it on the roof terrace every morning where we could enjoy the view.
Cons: There was a hotel on the other side of the street being renovated and it was a bit noisy at times.
Ian
2 years ago
10.0
the architecture the attention to detail the rooms - the best looking rooms I’ve stayed in. I extended my stay by 10 because I loved it so much
Cons: nothing - it’s the best Hotel for character I’ve ever been in
Billy
2 years ago
10.0
The building is incredible, spacious rooms and friendly accommodating staff
Cons: Nothing
Reta
2 years ago
8.0
It’s absolutely gorgeous! Every surface is a visual feast. Friendly staff. A wonderful breakfast on the roof each day.
Cons: The Wi-Fi on the second floor was poor or didn’t work at all.
Michelle
2 years ago
8.0
Samantha
2 years ago
8.0
Great location and beautiful authentic decor.
Cons: Breakfast starts at 8am and would have been better as a buffet instead of a chap running back and forward. The ability to store chilled bottled water in the room and to make tea or coffee would be a great addition, if that’s not too much of a philistine comment! There was a problem with the card machine so had to pay by cash which was inconvenient and we were not informed of this until we were inside the free cancellation time so cancelling was not an option.
Alisa
2 years ago
2.0
The location was good.
Cons: The room was not clean, particularly the bathroom. The floors and baseboards were especially dirty. The breakfast was the same every day. One day, I asked for a 2nd egg, and I was told there is only one egg allowed per guest. So I offered to pay for it. The restaurant is a separate establishment and is not owned by Mumtaz. When we checked in, we were told that we must pay cash for the room. We were surprised because Bookings mentions that they accept Visa and MC. The next day, a different person told us that we only had to pay the taxes in cash. Again, the price breakdown for our reservation did not state this. When we checked out, the owner was there, and she stated that they could not accept payment for taxes with a charge card. She repeatedly shouted at us and said that the city required the taxes in cash. Felt like a scam.
Morgan
2 years ago
10.0
Absolutely stunning building, the whole place is just great to look at and feels very special. The room was equally as impressive and featured a giant, super comfortable bed and beautiful decor. Location is perfect, everything you need is on your doorstep and yet the street is quiet at night. Staff were very welcoming and helpful, breakfast is good too.
Damien
2 years ago
9.0
Simon
2 years ago
10.0
Well decorate riad with clean, spacious rooms and a great bath.
Stephen
2 years ago
8.0
The staff
Cons: They insist on being paid in cash
Salaheddine
2 years ago
9.0
A beautiful Riad, we were amazed by its architecture.
Cons: the quality of the breakfast could be improved.
Sakina
2 years ago
10.0
Velda
2 years ago
10.0
The room was large comfortable bed, large good bathroom. Riad is in good location. Staff are friendly.
Cons: No hairdryer in the room.
Hamish
2 years ago
7.0
excellent location, phenomenal room! amazing bath and breakfast was glorious
Cons: no card machine is embarrassing when you’re charging premium prices. cash machines are expensive and it’s costs 10% to withdraw money… time to sort it out and look after your guests. I’d rather tip the staff who are great. I’d be ashamed if I was the owner and there’s no card machine at a hotel… ridiculous, honestly. i feel so sorry for your staff telling guests that they have to go to a atm for the privilege of staying there. the only hotel/riad IN MOROCCO that asked us that. you should apologise for costing your guests money.
Laura
2 years ago
10.0
Georgeous place, feels like a fairy tale. Location is also great and the breakfast was outsanding. Don't hesitate to stay there if you visit Essaouira
Cons: Room was a bit dark but it was fine.
Nathan
2 years ago
9.0
We stayed in three riads on our trip to Morocco and this one was the most beautiful of all -- which is saying something. It truly feels like you're staying in a palace and the value is unbelievable. Service-wise, it was very good, though because it's also a spa & hammam, it feels a little more like a hotel than the family-run riads we stayed in elsewhere. The staff was very friendly and helpful, though, providing good local recommendations and providing a little extra care when our daughter was sick one day. Location-wise, I can't imagine something a whole lot better. This riad is right in the medina and a short walk from the beach and fish market. There is a wonderful ocean view from the rooftop.
Cons: This is a very minor thing, but it would have been nice to have tables that our group could have sat around on top of the roof. Everything up there felt more arranged for couples or a pair of people.
Martin
2 years ago
9.0
Easy to get there with a 2 minutes walk (parking / drop off is nearby); quiet position, short distance to beach / souk ; huge room. Nice staff , good breakfast on terrace (which was a bit of contrast to the rest of the nice riad) ; Hammam/Spa with friendly staff ;
Cons: Some new chairs on the rooftop would be nice;
Revital
2 years ago
7.0
Breakfast is great Clean and comfortable Rooms are big and very special decorated
Cons: Worse Wi-Fi TV an AC didn’t work well The rooms are very old and has a mouldy smell Not enough plugs for electrical devices My parent's room had a blocking in shower plumbing
Laura
2 years ago
8.0
La posizione è perfetta, colazione buonissima, consiglio il massaggio tonico, molto piacevole. Bella la doccia e comodo il letto. Purtroppo la struttura è molto buia, manca di manutenzione e nella nostra camera arrivavano gli odori della cucina del ristorante.
Defaultplayer
2 years ago
7.0
The location is fantastic. It's close to the bus stop, restaurants, shops and the coast. It's very easy to find. The place itself is also beautiful. Really stunning on the inside. The room is big and very comfortable.
Cons: The breakfast and the staff. I messaged ahead to ensure that there were gluten free options available for breakfast. We also mentioned it when we arrived. The "gluten free" breakfast was an egg..... that's it. I gave my girlfriend my egg so she had almost a fraction of a meal while I was surrounded by bread and pastries. This was the fourth location we stayed on our trip; it's the only one we didn't go back for a second meal in. While the location and the room were great, the staff were incredibly unhelpful and cold. As with most places, the card machine here was "broken" (Morocco operates on cash) and when I asked where I could get cash from they said "anywhere". When we found out they wouldn't provide us with towels for the beach, I asked where I could by some and they said "in a shop". When asking for anything gluten free for breakfast they just said "No" and when checking out I handed the key to the person behind the desk who just said "Thanks" and went back to their computer. We were never asked if there were any issues, if we enjoyed our stay, if they could do anything for us. When we asked them a question about the local area (like where the nearest cash machine was) it was incredibly hard to get information out of them, having to ask multiple times for directions and such. It was the opposite experience of the other three places we stayed in Morocco. I'm sure it'd be a great place if you're very familiar with the local area, and want to go in/out with no one paying any attention.
Ahsan
2 years ago
10.0
Great staff, clean rooms, perfect location for us
Cons: Everything was great
Mounir
2 years ago
8.0
Konstantin
2 years ago
8.0
Great feel of the Moroccan riad, good breakfast and facilities
Cons: Wifi in the room barely worked
Joanna
2 years ago
10.0
DIDIER
2 years ago
10.0
Très beau riad très bien placé dans la médina et juste à côté d’un parking. On fait tout à pied. Personnel très accueillant et sympathique
Mark
2 years ago
8.0
location and room
Cons: didn’t cater for gluten free
Remezova
2 years ago
9.0
the design is amazing
Zmeu
2 years ago
8.0
The location is good although there is a 6 eur/night parking only available near the port. The painting and colors are something special, so is the bathroom where you feel like a little faraon or something :))
Cons: The furniture is a bit old and even beautifully painted maybe it's time to get replaced accordingly our European opinion. The ventilation was not there and it felt like the room needs it in order t get rid of the humidity.
Loretta
2 years ago
10.0
Gorgeous Riad, lovely staff
Ruje
2 years ago
10.0
Location was convenient, could walk everywhere. Very close to Medinah. Riad was beautiful, huge room, generous breakfast and in house spa was amazing! Hamam and massage.
Ross
2 years ago
10.0
Huge rooms. Massive deep bath,. powerful hot shower. Beautiful Rooftop Terrace and views. Bed was so comfortable .Wonderful Main Meal's and Breakfast. Amazing helpful staff, Spa Fantastic. The location is amazing and easy to navigate. Decor is absolutely stunning. Top Value for money and I will return.
Cons: Nothing.
Andrew
2 years ago
10.0
Great centrally located Riad, Highly recommend .
Mattan
2 years ago
8.0
Location, staff, decor
Cons: The breakfast needs variety, not the same thing each day.
Gemma
2 years ago
10.0
It’s a beautiful Riad, details all around it, well kept and maintain! The staff is very friendly, helpful and always available, very central!
Liz
2 years ago
8.0
Very good breakfast. Bread was very fresh and particularly good . Location is excellent for exploring the medina or quick access to the beach and port. Good value and very comfortable.
Cons: I don’t think the TV or air conditioning was working.
Mary
2 years ago
10.0
The room was really nicely decorated, lovely big comfortable bed
Berta
2 years ago
10.0
Ioannis
2 years ago
8.0
Jerry
2 years ago
7.0
Property was decorated beautifully, quite honestly one of the prettiest riads I’ve ever stayed in. Location was perfect for quick visits into and out of the medina and if you’re worried about the noise of the call to prayer, it’s tranquil by comparison to other riads. Breakfast is passable, juice and small portion of strawberries were my favourite.
Cons: unfortunately on our final evening we experienced a huge fight between a customer in the restaurant and members of staff and by no means was it handled professionally. The altercation happened quite late in the evening (23:30) subsequently it filtered into the main riad which brought curious customers out of their slumber to view the whole spectacle. this brought my overall opinion of the riad down massively as the staff member involved did very little to diffuse the situation. poor show, really guys, you’ve goto do better. you’ve got a beautiful riad, you’re exceptionally well located but it really just needs the final amount of refinement and you’ve got something that really out classes everything within the median walls. I wish you all the best of luck.
Juliana
2 years ago
10.0
Luis
2 years ago
10.0
Es lo que siempre imaginaste de un Riad marroquí, tranquilidad, buen gusto en la comida, belleza arquitectónica y decorativa y un gusto exquisito. Fueron dos dias inolvidables en un entorno fantástico. Además de un precio inmejorable..
Hannahjt90
2 years ago
10.0
The hotel is spectacular, amazing architecture and decoration. The bed is the biggest I've ever seen and so comfy, lovely hot shower and the breakfast is really good, lots of food. The staff are all so lovely and helpful and speak great English as well as French. Location is perfect for everything, two mins to the bech, the port and it's right in the medina so perfect for exploring the souks, city wall, etc.
Cons: I was excited for the massive and spectacular looking bathtub, but it would take about four hours to fill, and by the time it's even ankle deep, the water is gone cold already, but the shower was lovely so wasn't a problem and they also have a hammam downstairs so you can just do that instead:)
Stephanie
2 years ago
9.0
Excellent location and beautiful riad, the staff were incredibly helpful and always kind. The rooms were huge and had both a walk-in shower and bathtub.
Cons: Nothing
Kevin
2 years ago
9.0
Situated at the edge of the medina, it is perfectly positioned to explore Essaouira and to access the lovely beach in the other direction. The room was very comfortable and, despite the February chill, was very warm inside. Breakfast was plentiful and tasty.
Cons: The only access to our floor was via a rather small lift, the stairs entrance being locked for access from outside, but possible to open in order to leave.
John
2 years ago
7.0
amazing room, comfortable warm
Cons: staff could have been friendlier, breakfast could have included fruit, yoghurt, amlou . It was very bread based
Olga
2 years ago
8.0
Very beautiful riad. Great breakfast, which you can enjoy on the terrace with a nice view.
Cons: In the description there is a photo of the beautiful wellness room with the indoor pool. But in the reality there was no water in the pool. The room is used for massage. The light was switched off. So you unfortunately neither can use it as a pool nor see its beauty.
Esteball
2 years ago
10.0
This is the most beautiful palace i have ever had the chance to stay in! It is almost like a royal palace. There was so much work put into every single little detail! The rooms and hotel are sublime and detailed from ground to ceiling!! The bathroom was like a real private spa with giant bathtub! There was unlimited hot water so no issue to fill the big tub! Sweet Noella at the counter is just one of the sweetest hosts we met on our Maroccan journey!
Cons: - Breakfast was very chaotic and basic - NO CARD PAYMENTS..... 'machine is broken'..... Always the same excuse, i really dont like it when the owners think of themselves before the guests... In Essaouira its not easy to find cash and to pay for the room you need to take out money several times because of the limit imposed on ATM takeout..... A customer first mindset would never expect customers to have to search for hours after ATM just to pay the bill of a High end hotel.
Lorenzetti
2 years ago
2.0
Location
Cons: Room window looked out on construction across very narrow alleyway. Staff not helpful. Common siting area dirty. Cigarette ashes…empty water bottle on floor. Found another persons underwear in our room couch. Bad wifi in room…no signal. Informed front desk they did nothing. Have photos and would send to management.
Rory
2 years ago
9.0
Chris
2 years ago
5.0
This is super large ornate room in a beautiful riad. There is a small restaurant attached.
Cons: With one exception the staff were surly and unhelpful. Despite the claim they accepted credit cards they did not and expected us to shoulder the full cost of currency conversion to cash. The restaurant wanted cash payment for each meal and couldn't give change. We were not shown around on arrival or given help with our luggage. My vegetarian wife ordered a vegetable couscous but was served a lamb couscous tried to blame her then said just eat around the meat, too difficult to remake, but they eventually did. Always rushed out of restaurant even though it was not busy (no surprise).
Rebekah
2 years ago
8.0
Benzhari
2 years ago
7.0
The hotel was good and clean also the staff were very helpful.and for the location is great 👍
Cons: No hair dryer in room as per the description,also the TV doesn't work
Volkan
2 years ago
10.0
Barnaby
2 years ago
10.0
Nikolay
2 years ago
8.0
Marianne
2 years ago
9.0
The decoration of the riad is absolutely incredible, Massive and beautiful bath and great room. The location is PERFECT! Ocean view from the rooftop :)
Cons: No possible to pay by card Some smell is definitely coming from plumbing. The rooftop could have better equipment and the breakfast room could be a little bit warmer atmostphere (music or some Nice lights maybe?)
Giulia
2 years ago
10.0
Charlotte
2 years ago
9.0
Royal rooms,
Cons: breakfast is basic, coffee not good, we slept at the street side this is a bit noisy during the night
Derek
2 years ago
9.0
Breakfast was lovely but skipped it on the 3rd day (we stayed an extra night to our reservation) as its the same each day and we wanted a change
Cons: Lack of choice for breakfast, though breakfast was nice and no credit card machine.
Enzo
2 years ago
9.0
Great location within Medina, yet very close to the sea and beach, very stylish Riad, palace-like, great and spacious rooms, delicious breakfast (mainly sweet options though), great staff.
Cons: The rooftop was the only place that lacked some charm, it could become a great place though to relax and enjoy sunsets.
Francesca
2 years ago
8.0
nice and elegant riad, perfect position, good tipical breakfast!
Cons: hot in the shower wasn’t hot (maybe too many people were having it) and they wanted only cash payment…
Miguel
2 years ago
8.0
Manuel
2 years ago
9.0
The riad is located steps away from the Bab Menzeh entrance to the Medina, with a parking just in front of the entrance itself and the sea at a stone’s throw (either the ocean and the bay). We had a fantastic large room at the first floor (even though we had to remember the concierge that we booked the room for three, and our daughter’s bed was missing). Extremely nice traditional furnishing, and a very large and modern bathroom with a giant marble bath tub. The hotel has as well a reastaurant by its side. There, is where you get the breakfast, very nice.
Cons: Our daughter’s bed was missing
Melani
2 years ago
9.0
Àsim
2 years ago
10.0
Macey
2 years ago
8.0
The riad is really beautiful! Staff was friendly - they even brought tea up to my room at 11pm, which was very kind. The breakfast was decent, but small. The location is perfect - on the outside perimeter of the Medina, so parking is close and it’s easy to find.
Sachiko
2 years ago
8.0
It was a beautiful decorated riad and the receptionist was soooo lovely. I loved the giant bath tub and 60 min of foot massage. The room was so spacious and the decorations of the tiles were breathtaking.
Cons: Initially I got a black and red room and didn’t like the darkness of the room. I asked the lady to change. I got a red and grey room which was better but there was no window to get sunlight.
Martin
2 years ago
8.0
Delightful decor, not unique by Moroccan standards but very pleasant. Spa was nice and relaxing. In outskirts of souk/medina with parking in public harbour car park. Wonderful large bath worth the fun but be prepared for long full time. In short would visit again but suited for short break 3-4 days as no great facilities although roof top does allow limited sun bathe.
Robert
2 years ago
8.0
the opulent decor ,room size, bed size, great staff, location
Cons: room too dark could not read eg map and could not see in wardrobe had to use phone torch! heating did not work cold room lack of facilities eg fridge, kettle, safe, tissues, better quality bath accessories Breakfast could have been better
Seth
2 years ago
9.0
This is probably the best Riad in Essaouira. Perfect location, just inside the median wall so quick walk to the beach but also quick walk into the hustle of the medina. It’s located just off a main walkway but down a slightly quieter street so feels really safe and secure. I’d highly recommend the Hamam at Mumtaz Mahal even if you don’t get a chance to stay.
Cons: Nothing we didn’t like! The breakfast was huge and always served with a smile. Same thing everyday though which got a little boring after 4 days.
Erika
2 years ago
9.0
Josiane
3 years ago
9.0
This is I believe my 4th time at this property. it’s beautiful and the staff are great. The young lady at the reception is absolutely amazing, she makes sure everything is fine for the guest.
Cons: The main issue is the internet, it doesn’t works well in the hotel.
Josiane
3 years ago
9.0
Everything was amazing.
Cons: The Wi-Fi was not great
Andrea
3 years ago
10.0
A stunning Riad! We were trying to work out how to stay forever in our magnificent palace. All the staff were friendly, attentive and professional. The breakfast was great and the location unbeatable. Our room was enormous and comfortable and spectacular. Luckily Essaouira was amazing enough to entice us out of our room to explore :)
Lisa
3 years ago
7.0
Paul
3 years ago
10.0
lovely ornate decor in great location in the medina (but close to gates for taxi!). plenty of restaurants within minutes. we received a warm welcome with drink and breakfasts in the central courtyard which was very relaxing. the bedroom was large with a comfortable bed and good WiFi. breakfast very nice on the roof terrace.
Cons: nothing
Kaoutar
3 years ago
10.0
Halima
3 years ago
9.0
Anonymous
3 years ago
10.0
The rooms are great, the place is in the city center, near the market, near the beach and the port. We came to Essaouira only to stay at this riad and it was an amazing experience.
Marian
3 years ago
7.0
raphael
3 years ago
10.0
Le riad est vraiment magnifique et idéalement situé pour bouger dans le quartier. La chambre est spacieuse, décorée magnifiquement, les lumières sont très belles, la literie est confortable et la salle de bain est magnifique avec sa vasque, sa diuche et son immense baignoire en pierre. Le petit déjeuner servi en terrasse avec vue sur la ville et sur la plage est copieux.
Stephen
3 years ago
10.0
A beautiful Riad , stunning from first entry to courtyard. Friendly attentive and helpful reception, sumptuous rooms, great breakfast, fantastic location, perfect place to stay in Essaouira
Cons: Everything exceeded expectations
Maana
3 years ago
7.0
The architecture is beautiful, bathroom was well equipped and water pressure was great. The location was perfect - right in between the beach and the Medina with several great food options nearby.
Cons: The room wasn’t ready when we arrived even though we had indicated an accurate time of arrival. We couldn’t pay by card and this had not been mentioned at the time of booking, we had to go to the bank nearby to get cash instead. Pillowcases did not seem cleaned - there were dirt marks on one and the other was ripped. All other places we stayed at in Morocco provided a water bottle and mint tea but we did not receive either here. Finally, there is a city bell that rings throughout the night, although this may be heard in other riads as well.
Dimitra
3 years ago
8.0
The room was big and comfortable and the staff were polite
Cons: No variety at breakfast, no enough light in the room
Imane
3 years ago
8.0
Julia
3 years ago
8.0
Good breakfast. Great location
Cons: Towels. Thin and worn.
Kyle
3 years ago
9.0
Magda
3 years ago
9.0
Bethany
3 years ago
9.0
The hotel was beautiful- you get your own beautiful suite with big bathroom and huge bath! The reception staff were nice and the continental breakfast very nice! The location is perfect too, just on the outside of the souk walls, central but quiet (except the church bells)
Maria
3 years ago
10.0
Lucjano
3 years ago
1.0
The property is located very close to central square and it was easy to get there to eat or to walk. It is a very nice riad, one of the best looking on our trip to morocco.
Cons: The staff was unpleasant, except of the receptionist girl. The owner wasn’t approachable at all. One of us had food poisoning and we asked for a first aid kit and a thermometer; they didn’t have either. Not only, the owner was very annoyed of my request and she replied in a rude way. She wanted end the conversation immediately by being unhelpful. The waiter intervened by saying that it is not necessary to have a first aid and a thermometer and that he works in hospitality for a long time; therefore (quote) “he knows better than me”. We were told card payment was not accepted. Minutes after this event money were taken directly from my bank account through Booking.com without my consent. This is after we kindly asked whether we could cancel the following night due to the sickness and that we had to head back home urgently. Very unprofessional and dishonest. There is no fruits for breakfast. The room was too dark, the heating didn’t work. The owner ruined our stay instead of making us to feel like home.
Ronald
3 years ago
10.0
everything’s is super, the room looks like a museum’s the bad and Barron is exquisitely
Cons: everything perfect
Ronald
3 years ago
10.0
the location the room was he bad at he quietness
Cons: no window
Younes
3 years ago
10.0
the place
Cons: nothing
Maria
3 years ago
10.0
This is the one of most beautiful hotel i have ever visit ! Is like a museum ! Rooms might be a little dark but i found this was part of the magic. Breakfast is good ,quite similar in fact as those you can have in whole Morocco.
Cons: Water in the shower and bath tub does not drain properly.Mind that the hotel only accepts cash.
Daniel
3 years ago
9.0
Marcomassa
3 years ago
10.0
simply great everything was perfect and the position useful
Hamza
3 years ago
9.0
Nouhaila
3 years ago
8.0
Yorik
3 years ago
9.0
Bengt
3 years ago
8.0
Impressive building. Wonderful and helpful staff. Nice breakfast at the roof terrace. Nice Hammam. Good Lebanese restaurant adjacent to the hotel.
Mohammed
3 years ago
10.0
Abdelkader
3 years ago
10.0
We loved everything about this hotel! It was quiet, clean, the rooms were much bigger than expected and the bed was very comfortable. This is probably the most beautiful place we've ever stayed! The staff was amazing, as well and they were very courteous and tried hard to accomodate our special requests. We had a delicious hearty breakfast every morning on the rooftop terrace overlooking the ocean, and the location couldn't be more perfect. Highly recommend and we'll definitely be staying there again next time.
Thomas
4 years ago
10.0
Riad très jolie et calme avec des chambres et salle de bains spacieuses. Notre chambre.avait jne fenêtre sur l'extérieur. Comme tous les riad, les pièces sont sombres. Excellents petit dejeuners que nous avons pris en terrasse. Je reproche que la terrasse soit pas mieux entretenue, et que les etablissements voisins en ait de plus jolies. La vue et le soleil restent cependant sympas. Ppur le prix c'est recommandé. Je reviendrai probablement.
Aïlan
4 years ago
8.0
Magnifique riad très bien situé, les chambres sont grandes et toutes bien décorées avec lits et literies très confortables. Bon petit déjeuner avec un bon service. Nous avons moins apprécié le fait que la réceptionniste ait tenté de nous charger plus que le 25 dirham par personne que coûte la taxe de séjour, et la terrasse sur le toit qui n’est pas du tout entretenue et sale, ce qui est très dommage car il y a une belle vue et un bon potentiel à ce qu’elle soit superbe… Finalement, dans les chambres au 3e étage et sur la terrasse, le wi-fi fonctionne très peu, ou pas du tout..
Verified traveler
4 years ago
8.0
Personnel à l'écoute et de tres belles et grandes chambres. Seul bémol, le matelas un peu fatigué sans doute, et le manque de lumière, qu'on retrouve dans pas mal de riads
Verified traveler
4 years ago
10.0
This riad is special. a very nice place to be in Essauira… so Elegant!! there are very big rooms with a fantastic bathroom
Rea
4 years ago
10.0
srehr schönes riad freundliches personal einziger kleiner minuspunkt es hat keine dachterasse. das frühstück ist üppig und gut.
Gerard
4 years ago
10.0
Fuyant la canicule, nous avons opté pour une escapade au bord de mer à Essaouira. L’expérience de passer un court séjour au Riad Muntaz Mahal a comblé tous nos désirs tant par la beauté du cadre, le confort mais surtout l’accueil et la gentillesse du personnel. Je recommande fortement cet établissement dont nous serons certainement les hôtes à notre prochaine visite.
Mohammed
4 years ago
8.0
First of all the architecture and decorations are stunning and worth the visit in themselves. However, the hotel and service need a review and a level-up to align with 4 stars standards. We were particularly surprised by
alberto
5 years ago
10.0
Riad molto bello sembra un museo. Ben posizionato e facile da raggiungere in zona pedonale a 250m dalla spiaggia. Camera enorme assolutamente tranquilla come penso altre camere. Colazione più che dignitosa. Questi difetti o forse tali: Camera buia ma ben illuminata con una sola finestra che dà all'interno. Mancanza di frigorifero Lavabo molto alto Due zone bagno come spesso si trova in Francia
Tanja
5 years ago
10.0
wunderschöne Zimmer, wie tausend und eine Nacht
Abhay
5 years ago
10.0
Oh wow! What do I say about this place. It was an awesome experience, comfortable clean and cozy. This is the most authentic Moroccan/Arabic themed hotel we saw. The Ros are so classy, comfortable and cozy. Well located and away from the extremely noisy places. The terrace area was fantastic with a beach view to have breakfast or other meals. We are vegetarians and they made sure to have enough vegetarian options. I will insist that anyone and everyone going to Essaouira must stay here, it's just fabulous. We would also like to thank Amal who made sure that we have a comfortable stay and helped us in arranging for a taxi pick-up from the airport. The hammam, spa and massage in the Riad is also fabulous with professional staff.
Melissa
5 years ago
10.0
We celebrated my fathers 80th Birthday here and stayed for 2 nights and booked 5 units. They were all spotlessly clean, spacious, nicely furnished with great kitchens and bathrooms. The management could not have been more helpful or pleasant. The function room was brilliant for our party. Great service, delicious food and excellent bar set up. I would highly recommend this property. The golf club house has a restaurant and serve breakfast, lunch and dinner. Nice walk to 13th Beach.
HENG
5 years ago
10.0
perfect!
Verified traveler
5 years ago
8.0
Check in was slow and my room wasn’t ready which was disappointing. Service was not friendly. Took a few days for the staff to warm up and be friendly towards me. Breakfast is very basic indeed and served in the dimly lit restaurant With zero atmosphere next door.. Rooms are very large and beautiful. Good location. Cleaning lady is fantastic and very friendly. WiFi is very slow and doesn’t work well.
Roland
5 years ago
6.0
Un peu trop d’éclats de voix le soir, dus aux discussions très animées du personnel de cuisine et de l’effet « caisse de raisonnance » du patio . Par ailleurs, literie confortable, situation idéale dans la médina. Chambre spacieuse, mais aucune ouverture sur l’extérieur et éclairage un peu faible.
Renoue
6 years ago
8.0
Cadre , tranquillité et disponibilité sympathique du personnel
Charlet
6 years ago
10.0
A very beautiful riad in a really good location for exploring the old part of the city. Zohair was a great host and made our stay very pleasant, he always had a smile and chatted to us for quite some time. He is an asset to the riad!
Donna
6 years ago
8.0
Never knew that such a beautiful Riad is hidden in Essaouira.
Verified traveler
6 years ago
10.0
Loved everything....what an amazing experience...felt like a Bollywood star...the rooms are so so beautiful.....breakfast pretty good....bed super comfy....lots of hot water...5 mins from everything....only downside was the restaurant, no music ,very quiet, we opted to eat elsewhere.
Verified traveler
6 years ago
8.0
If you want a grand suite for around €50. Worth staying here. Massive bath and shower room, king size bed. Amazing Riad.
Claudio
6 years ago
10.0
We stayed there unfortunately only one night, but what a beautiful place to stay, you feel like royalty. The staff is friendly, location is perfect and near a cheap parking lot and just next to the port and souq. The room was outstanding, we fell in love and the inner areas of the riad were also magnificent.
Verified traveler
6 years ago
10.0
Sooooo much room, soooo exotic and palatial. Only problems were a door that didn’t close properly and rather poor lighting in the room if you want to read or write.
Lekshmi
6 years ago
10.0
One of the best stays we had within the budget especially if you are travelling with a toddler. The satff has been extremely polite and helpful. They managed to get milk and other essentials for the toddler even if it was not a mealtime. They were also very prompt in arranging taxis and other appointments as requested.
Irman
6 years ago
10.0
Best location for riad in Essaouira!
Tim
7 years ago
10.0
AMAZING! Old, but well maintained. Rooms are huge but can get a bit cold at night as the AC heating did not work.
Neville
7 years ago
10.0
Cool
Maram
7 years ago
8.0
Great experience in a great location near to the beach & in the center of the heart of the city.. I would recommend it & when visiting Essaouira, I would never go to another hotel...
Verified traveler
7 years ago
10.0
Loved our stay at this palacial riad! Rooms are large with high ceilings and grandeur giving an otherworldly experience. The riad is also very well located near the beach and Medina. Highly recommended stay!
Verified traveler
7 years ago
10.0
We really enjoyed our short stay at Riad Mumtaz Mahal. The room is beautifully decorated. Breakfast is very nice up on the terrace. And the Riad is in a great location.
Verified traveler
7 years ago
10.0
Nice, clean and confortable HOTEL, next to all main thing and activities in Essaouira. people of the Staff are great!
Verified traveler
7 years ago
6.0
The staff seemed generally nice and helpful although one of them seemed rude and self absorbed. The rooms were truly incredible, but if it wasn't broken air con in one room it was a broken fridge and phone in another. Also some lights worked others didn't. Good location.
Ann
7 years ago
6.0
The room was gorgeous (white room in main image) but there was a lack of attention to detail. Light switches that did nothing, wobbly shelves, plugs with no electrity, TV didnt work, phone didnt work. No wifi in room. When I reported the issues to the receptionist, she insisted that the wifi worked (even though I took screenshots showing it didnt) and said for the repairs, no one would be around until 10.30pm. At 10.30 no one tried to contact us and as it was only 1 night´s stay we let it go. Tax was higher than advertised about 6 Euros for 1 night (55MAD), which you are told to pay up front. I was disappointed as the visual is there but pretty much everything else was lacking. We spent the rest of our time in Essaouira in a smaller local riad.
Verified traveler
7 years ago
8.0
Typical Riyad, lovely architecture and spacious room Need to upkeep draperies but overall great !
sandy
7 years ago
10.0
Wow this was just such an exotic riad. We loved the both rooms we stayed in. Staff were great breakfast everything you needed and more. Location was perfect quiet ally just off the main walk area. Value for oney exceptional. Essaouira is a wonderful relaxed friendly environment where you can get to speak and be involved with local life.
Barbara
7 years ago
10.0
This was our second stay at Mumtaz Mahal - both booked through Hotels.com On both occasions, the Riad did NOT know that we'd booked a specific room and I don't know if the fault lies with Hotels.com or with MM but it's not acceptable to offer people the option to choose a room and then not honour that. Luckily after one night in another room, we were able to move to the one we'd booked. I love this place. The total 'over-the-top' decor, the enormous beds, the marble bathrooms are all delightful. Breakfast on the roof is ok but nothing exciting. They could do with putting in a bit more shade as even in December we were roasting at 9.30 in the morning. We love this place and when the price is good, it will always be on our shortlist. But I recommend to write to the MM ahead of your trip and reconfirm your chosen room.
Verified traveler
7 years ago
10.0
beautiful spacious room, with shower and large bath tub. Room cleaned every day and lovely breakfast provided on the terrace. Good location for the medina , beach and the supratour bus station. Id stay there again.
Verified traveler
8 years ago
10.0
This place is a delight. We liked it so much we stayed two more nights and stayed in another room. Almost all the staff is women who speak excellent French and good English and no one tried to sell us tours or anything. The rooms are huge and unlike many riads there are several rooms that have windows to the outside. The bathrooms are amazing with huge tubs, one of the ones we had was 6 by 4 feet and both were deep soakers. It's in a great location just at the edge of the Medina and there is view of the water from the terrace. It is a riad so the beds are pretty hard and the wifi was pretty poor but it was so pretty and the staff so nice we didn't care. The staff arranged my cooking class and a private taxi for our drive back to Marrakesh. We stayed in Mina and Mandara, Mina is a beautiful blue room with a huge tub and window to the outside and Mandara has a huge bathroom with separate shower and tub and a french door window in the bathroom and bedroom, both rooms have seating areas and desks. The rooms like most rooms in riads are dark. The courtyard doesn't have a pool only a fountain and there is also a cover sitting area. The riad has a removable cover so no worrying about the weather. The breakfast also included eggs instead of just breads and yogurt. I would be so happy to stay here again!
Verified traveler
8 years ago
8.0
The hotel and the rooms are absolutely beautiful. Unfortunately, we've got a room with a broken AC which spoiled the whole experience quite a bit. There was fan provided but it was too loud to leave it on for the night. Neither of us had a good night sleep during our stay. We also had to ask twice for shampoo as we didn't have any in the room. The TV was broken too. Not sure if the beauty of the hotel could make up for all those things. The breakfast was quite nice but the same every morning. We were staying for only 2 nights so it was ok.
Verified traveler
8 years ago
8.0
Beautiful riad in a good location. The pool was empty during our stay and we were told that the pool/hammam was separate from the hotel and we would have to pay extra to use it.
A
8 years ago
6.0
So while the decor of this building and the rooms is breathtaking, there are a couple of drawbacks: the beds are incredibly hard as per Moroccan standard, and for all their traditional glory the hotel itself, and it's infrastructure is incredibly old. Lights may or may not turn off wall plugs or example, and may or may not function as supposed to.. it's the living embodiment of Insha'allah. Also the hotel staff are not exactly fluent in English which leads to not really bringing across personality. All interactions can feel pretty wooden if you don't speak French or Arabic, so arm yourself with google translate. The roof terrace is nice, but like the rest of Essaouira; in need of some love, but all in all not an unpleasant stay; just a quirky one.
Anna
8 years ago
8.0
Wonderful and luxurious room. We felt like royalty. Delicious Moroccan breakfast. No hair dryer in the room, and the one in reception was not available. I would totally recommend it to my friends.
Richard
8 years ago
8.0
Generally a good experience. Be forewarned...THEY DO NOT ACCEPT CREDIT CARDS. Room amenities were fairly limited. Mini bar was empty and no bottled drinking water in rooms. Did not try the restaurant but read favorable reviews. Simple but ample free breakfast on the rooftop terrace was great. VERY friendly staff. Room could have been a little cleaner but I wasn't expecting a Ritz Carlton. Very reasonably priced.
phil
8 years ago
8.0
Great location, large comfy room, comfortable bed. Included breakfast was very good continental style with fresh juice and croissants. Lack of window to the outside in room only negative but that is a feature of riads in general.
Verified traveler
8 years ago
8.0
The hotel is beautiful and the decor almost overwhelming. Our room was a delight but the Hotels.com listing said it had a 'harbour view' which was totally misleading. NONE of the rooms at Mumtaz Mahal has a harbour view. However, four rooms do have external windows. The room was very large and beautiful. The service was a little 'iffy' - if you ASKED the reception ladies told you more or less what you wanted to know. If you didn't ask, they told you nothing. 1st morning we went up to the roof for breakfast and there was nothing and nobody. Reception had not told us that we needed to go down and ask for it to be served. Roof terrace - even in December - is very hot and lacking in shade. Breakfast is the same EVERY day and rather boring but plenty of food. Wifi is hit and miss and the code we were given was incorrect. The bathroom was beautiful but totally let down by a cheap, ineffective shower head that wouldn't stay on the wall. Disappointing as clearly a lot of money went into the design and was spoiled by poor fixtures and fittings. We got a great price and if we could get that again, I think we'd return. Having stayed in many different riads and dars, the one thing that was missing here was a strong sense of personality from the staff.
Heidi
9 years ago
4.0
Stunning building with beautiful features – but unfortunately the lack of supervision/management and owner’s presence visible – for example water feature in the entrance without water. Staff friendly but very limited English. Limited information on arrival – no maps or information given – not even what and where one can take breakfast. We booked the place because of the pool and “spa”. On arrival we were told that we must pay D 150 to use the pool, but also that the pool was out of order. Then we booked the hamman and 30 minute paid more or less the same as the accommodation bill. The hammam was uncomfortable and dirty, the massage below average – we were not even offered a cup of tea or water, although I even asked before we entered that we would like some tea. Poor quality breakfast – we asked for breakfast at 08h00 and then only received at 08h30 – without apology. On the upside - Excellent location – right in the medina and walking distance to the port and beach, but in a quiet accessible alley. We will not book this property again and believe one can do much better elsewhere.
Larissa
9 years ago
10.0
Delicious breakfasts, amazingly designed rooms. Bottom floor rooms were a bit noisy.
Verified traveler
9 years ago
10.0
We stayed 5 nights at the riad. When out AC stopped working , we were moved to another room with no problem. We even booked an extra night so we could stay in a different room too. Each one is different and special in its own way. The staff were great and always smiling. They even served up breakfast during Ramadan for us inaccustomed to how it works. The location was spot on. Easy to find in and out of the best part of the city. Easy to get a taxi. And not a two mile trek through labyrinth medina to find it. Beautiful interior to come home to.
Starts From
$98.00 / night
Rue Youssef El Fassi, Essaouira, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Non-smoking rooms
Air conditioning
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