Riad Hermès
Chain: Not Available
Description
Traditional Architecture and Central Location
Riad Hermes, nestled in the heart of the Medina of Marrakech, offers a charming stay just minutes away from the bustling Jemaa El Fna Square.
Outdoor Plunge Pool and Sun Terrace
Relax and unwind in style at Riad Hermes with its inviting outdoor plunge pool, perfect for a refreshing dip, surrounded by a sun terrace equipped with comfortable sun beds.
Comfortable Rooms with Modern Amenities
Experience a blend of traditional decor and modern convenience in the well-appointed rooms and suites, complete with free Wi-Fi, air conditioning, and private bathrooms. Some units even boast a cozy seating area and a satellite TV.
Book your stay at Riad Hermes now to immerse yourself in the rich culture and warm hospitality of Marrakech.
Popular Amenities
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Massage services
Currency exchange
Private check-in/check-out
Shuttle service (additional charge)
Availability Side
Classic Double Room
This air-conditioned room features free Wi-Fi and a private bathroom with a shower.
Guest Sentiment Categories
Cleanliness
Mixed reviews on cleanliness, with some guests mentioning issues.
Service
Service received mixed feedback, with some guests having communication issues.
Location
Mixed feedback on location, with complaints about booking requirements.
Room Quality
Guests had concerns regarding room booking policies and communication.
Amenities
Amenities were not mentioned in the review provided.
Value for Money
Value for money not specifically addressed in the review.
Food and Beverage
No feedback on food and beverage services in the review.
Overall Experience
Overall experience was negatively impacted by booking issues and lack of communication.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform Riad Hermès in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the all-inclusive formula includes a choice of soft drinks during meals only. Please note that we accept credit card payments on site. Managed by a private host
Reviews (39)
Pacheco
2 months ago
10.0
Hotel muito limpo, muito confortável e acolhedor e funcionários extremamente simpáticos e disponíveis. A comida muito boa.
roland
2 months ago
9.0
endroit superbe Mohamed un hôtel exceptionnel au centre de la médina
Cons: le soir la médina moyennement sure
Benoît
3 months ago
10.0
Le personnel adorable, la piscine pour se rafraîchir, les repas copieux et délicieux.
Cons: Rien
Sylvie
4 months ago
9.0
Le riad est très beau et joui d une localisation idéale pour visiter la medina et I extérieur, tout en bénéficiant d un calme absolu. la chambre est propre munie d une climatisation (séjour au mois de juillet indispensable) et une literie irréprochable e roof top est idyllique. Le personnel est attentionné et souriant.
Cons: le seul bémol concerne la 1/2 pension. les repas sont très bons mais pas de choix sur la teneur du menu sans doute dû au fait que nous étions en basse saison.
Sapateiro
5 months ago
10.0
Everything! The perfect Riad! Clean, beautiful architecture, perfectly maintained!
Cons: Nothing to point at!
Niki
7 months ago
8.0
enricocB6950MH
10 months ago
2.0
We had a Smartbox package for 2 nights. We made a request at this riad. We didn’t receive any response within the guaranteed 24 hours, but we got a booking code. Three days later, to clear up any doubts, we contacted the facility ourselves to check if everything was okay. They replied that they were only accepting bookings of at least 4 nights. There was no mention of a minimum 4-night stay. The Smartbox showed availability for the period we chose, and this information only came up three days later when we contacted them. Imagine if we hadn’t written!!!"
Tiago
11 months ago
10.0
Emma
11 months ago
9.0
Gerald
11 months ago
10.0
Very stylish Riad with a great location and priced very well, Rooms are Sumptuous and the Hosts are warm and welcoming.Have stayed twice now which I guess tells the story, Also super Moroccan breakfast .
Cons: Nothing
ChrisP680
11 months ago
10.0
A hidden gem in the center of Marrakesh, an oasis of peace and quiet, a symphony of colors. We felt right at home being welcomed by the super friendly staff and were served a delicious romantic dinner. Our room was super cozy and well equipped. The rooftop terrace with heated pool is just amazing on the middle of a busy town. Very recommended. 🙏🏻
Daily
1 year ago
7.0
Swimming pool.
Cons: Half board is ridiculous. You cannot choose anything. They mostly serve very greasy food that tastes bad. Room is very dark, location is so-so. English is mostly not spoken.
Fran
1 year ago
9.0
bertrand
1 year ago
10.0
Un Riad merveilleux où il fait bon vivre des personnes extraordinaires je recommande vivement
Joann
1 year ago
10.0
Had previously rated
Joann
1 year ago
10.0
Tenca
1 year ago
10.0
Niki
1 year ago
9.0
Andrew
1 year ago
9.0
Good location, good breakfast, very nice place with lovely people
Cons: Nothing
John
1 year ago
7.0
Breakfast good.
Laura
1 year ago
8.0
Grainne
1 year ago
8.0
Great location in the heart of the Medina. Very pleasant Staff and nice traditional breakfast.
Ilham
2 years ago
9.0
Breakfast was delicious, diverse and included typical Moroccan specialties (beghrir, mssemen, etc.).
Cons: The first impression of the dark street leading to the Riad, but afterwards I was reassured by locals and I felt very safe in the Medina (even in the darkest streets).
Antoine
2 years ago
10.0
Very pleasant staff ! Breakfast included. Very nice bedroom. Nice space with a swimming pool on the rooftop. Close to Jeema El Fna square, but no noise in the street. Several propositions of activities close to Marrakech
Dana
2 years ago
10.0
Loved this hotel, I definitely recommend!
Cons: -
oldmillmuseum
2 years ago
10.0
Lovely classic riad in a great location. The colours of the building are done in the “Hermes” orange/black which looks quite striking. The pool on the roof terrace is a must and allows you to keep cool whilst sunbathing etc . The couple Mohamed & Wife are very charming and set a very nice relaxed atmosphere. I said to Mohamed and he agreed that “ A happy wife is a happy life” Something he said he will never forget 😂😂. Great place and will return on our next visit .
Gerald
2 years ago
10.0
Lovely well designed classic Riad with “Hermes” color scheme which is fun. Mohamed & his wife who run the riad are superb hosts and very welcoming.
Jonathan
2 years ago
7.0
location was great
Cons: The bed was sooooo hard
Indira
2 years ago
8.0
Lewis
2 years ago
10.0
Stunning riad! Great value for money. Friendly staff. I was surprised at how quiet the property was when inside considering it’s location within the busy medina. Couldn’t fault my stay apart from it being too short.
Danielle
2 years ago
7.0
Sarah
2 years ago
10.0
Claudio
2 years ago
10.0
900daver
2 years ago
8.0
I booked a one week Morrocan break for me & my wife in Feb 2023. After a 4 hour bus transfer from Agadir we arrived at Riad Hermes Marrakech. The caretaker manager was very amiable but informed us that there had been an overbooking. Instead of a three night stop we could only stop one night. We complained about the situation & he contacted his manager (not at the hotel). She was adamant that we could only stop one night. The caretaker manager tried to find us alternative nearby accommodation but was unsuccessful. We decided to take matters into our own hands. We contacted Booking.com who agreed to give us a full refund on the booking. We were also able to secure a booking at a nearby accommodation (although quite a bit more expensive). Our real complaint is the lack of consideration or empathy by the off-site manager who was heard tell the caretaker manager to "not feel guilty" about the situation. Also, how can hotels systematically overbook rooms. Like a previous reviewer, i suggest you think long and hard before committing to Riad Hermes
Simon
2 years ago
9.0
Tigermoth2173
3 years ago
10.0
Riad Hermes is a beautiful Riad in the heart of the Medina. Our host Mohamed greeted us with a warm welcome and tea followed by an introduction to the hotel. The charm of Hermes is throughout and its incredible location makes exploring Marrakech a breeze. The roof top offered beautiful views and a wonderful breakfast while cooling down in their beautiful pool. We can’t thank the staff enough for their warm welcome and wonderful hospitality. We look forward to our next visit.
Ester
5 years ago
8.0
It smell of sewage as we walked into the room. The shower floor gets flooded while you shower. Maybe because we are on the ground floor. We didn't ask to have a room change because my husband has a hard time climbing because he has a knee operation. We worried about carrying our luggage since there is no elevator. But the staff are excellent. The location is good. We just turned on the exhaust fan in the bathroom to remove the sewage smell and it works a little bit.
Christelle
6 years ago
10.0
Une émerveille ce riad
Verified traveler
8 years ago
10.0
This Riad is a hidden gem inside the medina. Finding it is a little tricky but that s all riads in the medina. Staff are great help and would make you fell very welcome. Would definitely stay here again.
Starts From
$121.00 / night
58 Derb Snane, Marrakech, MA
Nearby Landmarks & Visits
Non-smoking rooms
Air conditioning
Swimming pool
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
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Call : (+212) 611 711 470
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