The Source
Chain: JellyFish
Description
Spa Retreat
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A spa tub and a steam room offer a relaxing way to wind down after a day on the slopes.
Culinary Delights
Enjoy international cuisine at The Oasis, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Luxurious Amenities
Individually decorated guestrooms with iPod docking stations and minibars. Flat-screen TVs, private balconies or patios, and complimentary wireless internet. Featured amenities include limo service, dry cleaning, and multilingual staff.
Book your serene escape at The Source for a luxury stay in Marrakech. Near La Plage Rouge Swimming Pool.
Sentiment Analysis
Friendly staff
Beautiful amenities
Great atmosphere
Popular Amenities
Full-service spa
Area shuttle (surcharge)
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Steam room
Downhill skiing nearby
Cross-country skiing nearby
Hiking/biking trails nearby
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Limo or town car service available
Snowmobiling nearby
Availability Side
Deluxe Room, Terrace, Garden View
1 King BedIndividually decorated roomInternet - Free WiFi Entertainment - Flat-screen TV, satellite channels, and iPod dockFood & Drink - Room service...
Suite Privilege, 2 Chambres , acces piscine, vue piscine
1 King Bed and 2 Large Twin BedsIndividually decorated roomInternet - Free WiFi Entertainment - Flat-screen TV, satellite channels, and iPod dockFood...
Junior Suite, Terrace, Garden View
1 King BedIndividually decorated roomLayout - Bedroom Internet - Free WiFi Entertainment - Flat-screen TV, satellite channels, and iPod dockFood & Dri...
Signature Suite, Pool View
1 King BedIndividually decorated roomLayout - 3 bedrooms and living roomInternet - Free WiFi Entertainment - Flat-screen TV, satellite channels, and i...
Suite, Terrace, Garden View
1 King BedIndividually decorated roomLayout - Bedroom Internet - Free WiFi Entertainment - Flat-screen TV, satellite channels, and iPod dockFood & Dri...
Standard Bungalow
2 Twin BedsIndividually decorated roomLayout - Bedroom Internet - Free WiFi Entertainment - Flat-screen TV, satellite channels, and iPod dockFood & Dr...
Signature Suite, Private Pool, Pool View
1 King Bed605-sq-foot room with pool views Layout - 3 bedrooms and living roomRelax - Private poolInternet - Free WiFi Entertainment - Flat-screen TV,...
Guest Sentiment Categories
Cleanliness
Mixed feedback on cleanliness, with mentions of both positive and negative aspects.
Service
Varied opinions on service quality, with some guests praising staff friendliness and others criticizing the management's poor engagement.
Location
The hotel's location was well-received, offering convenience and proximity to attractions.
Room Quality
While the rooms were described as comfortable, there were mentions of maintenance issues by some guests.
Amenities
Positive feedback on the amenities provided, such as the pool, spa, and gardens.
Value for Money
Mixed opinions on the value for money, with some guests feeling it was reasonable while others found it expensive for the services offered.
Food and Beverage
Overall positive feedback on breakfast and restaurant services, with some suggestions for improvement.
Overall Experience
Most guests had a positive overall experience, highlighting the staff's exceptional service and the hotel's atmosphere.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less<ul> <li>Children 17 years old and younger are not permitted at this property. </li><li>Only registered guests are allowed in the guestrooms. </li> </ul>
Reviews (24)
Adrien
4 months ago
10.0
Personnel and the manager, Stephane đ
Jerome
6 months ago
10.0
reposant et vivant le WE j'ai vraiment apprécié ce lieu. toute l'équipe est super un grand merci à Zidane et à son équipe de restauration. Allez y sans problÚme !
Joanne
7 months ago
2.0
My husband got food poisoning from omelette and the staff were not friendly, sink was blocked. They had very loud music at swimming pool which we were not aware of. The gardens and swimming pool were lovely.
Adrian
7 months ago
4.0
We stayed at The Source for 2 nights in April 2025. We are a family of 6 and booked 3 twin rooms. The first thing to say about the hotel, is that it is obviously owned by someone, or by a group of people, who know what quality looks like. The hotel looks exactly like the photos, It is a boutique hotel with some fantastic touches and facilities. The buildings, the pool, the Spa, and the gardens, are all fantastic. Tasteful, well designed, and incredibly well maintained. However, in stark contrast to the appearance, the management of this hotel is very very poor. I would summarise it by saying that the guest services team is a. absent, b. takes no ownership for the client experience, and c. lacks any empathy for what a client may expect when booking and staying in a property like this one. As soon as we checked in, there were clues all around that the management was not engaged in the client experience. We saw guests being poorly served and becoming frustrated, numerous gaps in the organisation, some of which were explained away by the fact that the hotel 'had just hosted a wedding', and an on-site team that looked tired and disinterested. The biggest challenge with our own stay, was the checkout. We were leaving early for a 10.50am flight, and discussed the arrangements with the reception the day before. We agreed that we would order a taxi at 8am, for an 8.30am collection. Sounds easy? You would think so, but for some reason the reception failed to mention that they woul
Helena
7 months ago
10.0
We had a wonderful stay at the source during our trip through Morocco. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. A special thank you to Ziad, who was incredibly kind and helpful throughout our stay. The hotel itself is beautiful, with a peaceful atmosphere and great amenities. We truly appreciated the warm hospitality and would definitely recommend this place to anyone looking for a relaxing and memorable stay.
Penelope Elisabeth
1 year ago
8.0
The gardens and the whole grounds were beautiful and filled with hidden surprises with rooms tucked away in all number of nooks and crannies amongst groves of scented bushes,roses,palms, herbs and cactuses etc etc. some areas were tired and definitely in need of repair but this did not destract from the charm and character of this wonderful retreat.
AMM
1 year ago
8.0
Nice place to stay. It seems to me more a singer songwriter retreit where they can quitly work, write and jam. The prices at the bar/restaurant where way to high so we did not eat here.
Eric
2 years ago
8.0
HÎtel parfait pour déconnecter et se reposer
Verified traveler
5 years ago
8.0
Has potential to be a top luxury resort - needs to improve its customer service and maintain its facilities better. Should do a better job of managing tours and guest requests - for instance should provide detailed tour information and costs to guests instead of having to ask overwhelmed staff. Also room had broken furniture, fixtures and paint coming off walls. Otherwise resort is quite beautiful and a uniquely designed and laid out property.
Verified traveler
5 years ago
8.0
Very nice place Pool very nice Staff very nice
Verified traveler
5 years ago
10.0
The Source ist ein groĂartiges Hotel. Noch viel schöner als auf den Fotos. Ich war begeistert. Das Personal ist nett und sehr freundlich und bemĂŒht. Alles in Allem wunderbar!
Verified traveler
5 years ago
8.0
Beautiful property. Loved the style and decore, very unique. I dont like the unsecured pets, dogs and cats moving everywhere everytime.
Verified traveler
5 years ago
10.0
The Source is a beautiful escape situated in an isolated area, roughly 20 minutes from the hustle and bustle of Marrakech city centre. I visited in November 2019 and although the weather wasnât the best, I couldnât recommend the hotel highly enough. As a female solo-traveller I was very nervous about visiting Marrakech but I felt instantly relaxed after speaking to Toufik who worked on reception. He helped me plan my transportation from the airport to the hotel and once I arrived, he went above and beyond to ensure I had a pleasant stay. All the staff were warm and friendly despite the language barrier and this added to the feeling of being safe and welcome. The hotel itself is breath-taking with its magical gardens, quirky rooms, exquisite spa. I stayed in the Natural Mystic suite and itâs as lovely as it looks in the pictures. On my final day I treated myself to some spa treatments â I love going to luxury spas in London, but this surpassed anything Iâve experienced previously. This truly is the perfect place to unwind and recharge. Special thanks again to Toufik!
Verified traveler
6 years ago
10.0
Excelente hotel, todos maravilloso!!! VolverĂa mil veces. El servicio del concierge ISMAEL fue realmente grandioso !!
Verified traveler
6 years ago
10.0
Itâs in the middle of nowhere and the roads to get there are getting build but it makes up for for everything once there. Absolutely gem, wonderful people, well done
Verified traveler
6 years ago
6.0
Wir kamen spĂ€t Abends im Hotel an. Die Dame am Empfang hat uns nicht besonders herzlich Empfangen. Wir wurden ĂŒber das GelĂ€nde zu unserem Zimmer gefĂŒhrt. Das normale Zimmer ist etwas klein, das TĂŒrschloss war nicht mehr ganz intakt, im Badezimmer hatte es Ameisen und die Ankleide war staubig. Das gesamte GelĂ€nde war wie eine Oase und erinnerte an einem botanischen Garten. In der Mitte hat es einen grossen & wunderschönen Pool. Auf dem Restaurant war eine Dachterrasse worauf man Essen und schöne Abende verbringen konnte. Im SPA war kein Mensch und wurde auch kaum besucht, was etwas enttĂ€uschend war. Das Versprechen, dass man Yoga machen kann, war natĂŒrlich nur auf Bezahlung möglich. Das Personal war nicht sehr aufmerksam, hat kaum gesprochen und wirklich nur das nötigste gemacht. Unser Aufenthalt war im gross und ganzem Ok; wir wĂŒrden das Hotel jedoch nicht weiterempfehlen.
Mark
6 years ago
10.0
Beautiful garden and swimming pool. Staff were very helpful.
Saudnd
6 years ago
4.0
We booked 3 nights and only stayed the first night. The service is at best a 3 star on a good day. They told me the pool was heated and it was freezing. There is nothing to do but sit by the pool and itâs 30 Mins from anything else to do. The staff consistently gave me wrong information. They only have 1 menu for lunch and dinner so you will get sick of the 10 things quite quickly. I never review but it was so disappointing for the price and the level I expected. Stay at a riad and go on adventures like camping in the desert. They even tried to talk me out of going camping and it was the best experience ever! A true luxury 5 star experience at The White Camel lodge!
Marine
6 years ago
10.0
Magnifique sĂ©jour dans une oasis de bonheur ! La prochaine fois que je viens sur Marrakech je ne poserais pas de question ce sera The Source! Une vĂ©ritable bulle de sĂ©rĂ©nitĂ©. La nourriture qui y est servie est excellente, la piscine grande et majestueuse alliant simplicitĂ© et Ă©lĂ©gance câest un vĂ©ritable coup de cĆur ! Mention spĂ©ciale pour le SPA - Les soins proposĂ©s sont top
YANN
6 years ago
10.0
La maison mais en mieux!!! Un havre de paix en pleine nature jardins luxuriants splendide piscine merveilleuse personnel charmant Si nous revenons à Marrakech ce sera forcément à Thé Source
Verified traveler
6 years ago
10.0
The room decor was very unique, hand painted design for that particular room. The room was very spacious and the bathroom was huge. The spa was breathtaking.
Verified traveler
6 years ago
10.0
Lovely place to unwind in busy Marrakech. The Cabana was perfect for our family to stay.
Verified traveler
6 years ago
10.0
The architecture, the design of the rooms, and the spa is a MUST. I wish I was here for a longer stay.
Verified traveler
9 years ago
10.0
Absolutely lovely and enchanting space, especially if you love music. Food and service is also excellent and the spa services are fabulous.
Derek
9 years ago
10.0
It is an oasis of calm a few miles away from the chaos of the Medina. We chose the hotel as we wanted somewhere relaxing and quiet and planned to stay at the hotel for the whole of our trip. The staff were very friendly and helpful particularly the reception manager and his assistant. The owner is around the whole time and is very amiable, if you need anything at all they will make sure it happens. The gardens are beautiful as is the pool and surrounding area. The spa is possibly the best I've used and I've been to quite a few.