Palais Khum
Chain: Not Available
Description
Luxurious Accommodation
Palais Khum offers spacious rooms with air-conditioning, a seating area, and satellite TV. The elegant decor and modern amenities ensure a comfortable stay for all guests.
Relaxation and Wellness
Indulge in the heated indoor pool and wellness centre at Palais Khum. After a day of exploring the vibrant city, unwind with a rejuvenating spa treatment or a refreshing swim.
Convenient Location and Services
Located near Djemaa El Fna square and Majorelle Garden, Palais Khum is the perfect base for exploring Marrakech. Take advantage of guided tours, onsite dining with local and international cuisine, and the option for airport shuttle services.
Experience luxury and convenience at Palais Khum - book your stay now for an unforgettable Marrakech getaway.
Sentiment Analysis
Friendly staff
Beautiful location
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Massage services
Solarium
Hammam
Availability Side
Deluxe Suite
Featuring a terrace, this large air-conditioned suite is furnished with a seating area and a satellite TV. It offers a private bathroom fitted with sh...
Guest Sentiment Categories
Cleanliness
Some reviews mention cleanliness positively, but a few expressed issues like unpleasant towels.
Service
Staff described as attentive and friendly, enhancing the overall experience.
Location
Multiple reviews highlight the excellent location and tranquility despite the busy surroundings.
Room Quality
Rooms received mixed feedback; some praised their beauty while others mentioned issues like small sizes and cold temperatures.
Amenities
Amenities were noted positively, but some services need improvement, like room temperature and breakfast selection.
Value for Money
Concerns were raised about the price not reflecting the quality of some aspects.
Food and Beverage
The breakfast and dining options were generally positively received, but some reported limited selections.
Overall Experience
Overall, guests reported a highly positive experience with plans to return, despite minor issues.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (534)
Katarzyna
6 days ago
6.0
Podgrzewany basen w pomieszczeniu które również było ogrzewane. Obsługa była bardzo przyjazna.
Cons: Brak ciepłej wody pod prysznicem - była letnia. Nasz pokój nie miał okna, pokój był bardzo ciemny. Śniadanie było przeciętne. Dojście do hotelu jest w alejce z koszami na śmieci i gdzie ludzie wyrzucają jedzenie dla gołębi.
Emily
1 week ago
10.0
xiaojing
1 week ago
8.0
guglielmone
1 week ago
10.0
Abbiamo amato Palais Khum!!! Posizione perfetta e staff eccezionale🙏🏼 se dovessimo tornare torneremo sicuramente qua
Mari
1 week ago
10.0
Renata Gregori
1 week ago
9.0
L'ambiente e l'atmosfera molto tranquilli pur vicinissimi al centro
Cons: Servizio della colazione un pò scarso, tovagliette non troppo linde
Nicolas
2 weeks ago
9.0
Excellent breakfast, calming swimming pool and relaxing courtyards
Cons: Water could have been hotter.
Laurence
2 weeks ago
8.0
L’emplacement est idéal, à côté du musée des confluences, dans une rue avec des jolies boutiques, très proche des souks. Le personnel est très serviable et agréable. L’hôtel est très bien même si un petit peu vieillot.
DOUGUET RAHARINIRINA
2 weeks ago
9.0
Un superbe Riad en plein Medina. Très vert et apaisant avec son hammam et sa piscine chauffée
Beatrice
2 weeks ago
9.0
Jane
2 weeks ago
7.0
Indoor pool a bonus. We moved to a lovely suite, staff accommodating to requests regarding rooms. Location was ideal for the Medina and good restaurants and bars easy to walk to. Most of the staff good, one waiter in particular very attentive. Taxi transfer worked well.
Cons: Breakfasts were average, luke warm like most of Moroccan food. First room no natural light so very dark, although nicely appointed. Moved to rooftop but internet didn’t work, so then moved to a suite so all dealt with well.
Kevin
2 weeks ago
10.0
Mininni
2 weeks ago
8.0
Joëlle
2 weeks ago
8.0
La gentillesse du personnel La situation
Cons: Pas de petit déjeuner dans la chambre
Giulio
3 weeks ago
9.0
Posizione ottima, nella Medina, ma molto vicino alle strade carrabili. Personale molto disponibile ad esaudire ogni esigenza
Cons: Nulla
francoise
3 weeks ago
10.0
Tout était parfait La décoration les chambres le personnel …
Cons: Aucun commentaire à faire
Riccardo C. 999.
3 weeks ago
10.0
Ewan
3 weeks ago
10.0
Very warm welcome from the team and we were made to feel at home straight away. We were well looked after by Omar and the team at breakfast and even learnt a few phrases in Arabic. The roof-top is a place of tranquility in the bustling Medina and a real essential! The experience was relaxed, the environment unique and felt like something very different and very much Marrakech.
Tommaso
3 weeks ago
9.0
xiaojing
1 month ago
8.0
Cons: 早餐一般，也比较慢。
Michael
1 month ago
5.0
Das Personal an der Rezeption war freundlich,hilfsbereit und kompetent
Cons: Der Frühstücksservive war eine Zumutung !!! Mal gab es keine Teller oder Besteck oder man bekam nicht das was man bestellt hatte. Immer mußte man nachfragen. Das Personal war ungeschult und unmotiviert. Erschreckend war die Sauberkeit !!!!! Schmutzige Böden ,versiffte Teppiche usw. Dreck in den Ecken. Das Waschbecken lief nur ganz langsam ab. Das Bad war insgesamt " in die JAHRE " gekommen!
Jean Luc
1 month ago
9.0
Riad absolument bien placé Personnel à l'écoute et généreux dans ses rapports avec nous tous La propreté, le décors, l'ambiance etc... Je recommande le Palais Khum.
Cons: Attente un peu longue pour le service du petit déjeuner
Onay
1 month ago
4.0
Jacqueline
1 month ago
9.0
Tolle Lage in aber am Rand der Medina. Gutes Restaurant und Frühstück… etwas langsam ab und zu va das Frühstück… aber hier gehen die Uhren anders und deshalb geht man ja in die Ferien. Sehr schöne grosse Suite Alles sehr sauber. Personal durchwegs sehr freundlich und hilfsbereit. Later Check Out war ohne Probleme möglich
Cons: Etwas dunkle Zimmer bzw. schlechtes Licht
Marjorie
1 month ago
8.0
Giorgia
1 month ago
9.0
Struttura da cinque stelle, arredata con gusto, le zone comuni belle ed accoglienti, stanza molto spaziosa e silenziosa. Colazione buona, à la carte, anche se avrei preferito un'area buffet e più scelta. Bellissimo sentire il suono degli uccellini a colazione. La posizione fenomenale, all'interno della Medina, ma in una zona tranquilla, ed a un minuto a piedi dai taxi. Personale gentile.
Cons: I dettagli. L'interruttore della luce uscito dalla sede, il wc e bidet sospesi in bagno non fissati bene al muro. Piccoli dettagli che fanno la differenza. Colazione con prodotti freschi e di qualità, ma un po' scarna, non all'altezza del resto della struttura.
Matilde
1 month ago
9.0
Posizione top
Andreas
1 month ago
8.0
David
1 month ago
9.0
philippe
1 month ago
8.0
olivier
1 month ago
7.0
pauline
2 months ago
10.0
Le personnel est adorable, le lieu est vraiment très beau. La chambre est spacieuse et le lit très confortable. Ils ont été adorable pour nous permettre de rester un peu plus le dimanche jour de notre retour ! Merci à tout le staff on reviendra ☺️
Cons: X
Beat
2 months ago
9.0
Paul
2 months ago
10.0
Lors de notre arrivée, nous avons été stupéfaits par la beauté du lieu et l’attention aux détails portée sur la décoration, tout est décoré avec énormément de goût et donne un charme fou à l’endroit. Le personnel de l’hôtel est merveilleux et est aux petits soins avec ses hôtes. L’établissement est idéalement situé si vous souhaitez vous balader à pied, il est également très proche de la route ce qui facilite l’arrivée en taxi si vous êtes chargé. Je ne peux que recommander cet établissement d’exception !
Cons: Je n’ai rien à redire le séjour était magnifique !
fabio_16
2 months ago
9.0
Stephanie
2 months ago
10.0
The layout and spaces mean that sleeping guests and diners are not in the same area unless having lunch or dinner. The couples Hammam and massage was a great experience to enjoy- normally you cannot do this together. The design is tasteful. The rooftop terrace peaceful, the garden spaces and courtyards mean sunlight and birds can come in. The staff were friendly and very helpful. The suites are large and spacious compared to riads we have stayed before. Breakfast has a variety of omelettes to choose from. The market starts with independent shops up the road and makes it easy to get into the market, and around to the local sights, museums, exhibitions and restaurants.
Jean Louis
2 months ago
9.0
Emplacement et authenticité du lieu
Cons: La chambre au dessus du patio très bruyante
Gros
2 months ago
10.0
Dès notre arrivée, nous avons été accueillis avec une chaleur et une générosité qui rappellent les plus belles traditions de notre hospitalité. Le personnel, du début à la fin, s’est montré attentionné, souriant et sincèrement investi dans notre bien-être — un vrai reflet de l’esprit marocain. Le Riad est idéalement situé à l’entrée de la Médina, mais ce qui nous a vraiment séduits, c’est l’atmosphère qui y règne : authentique, paisible, et imprégnée d’histoire. La décoration intérieure, loin d’un simple pastiche touristique, témoigne d’un goût certain et d’une véritable compréhension de l’esthétique marocaine. Chaque détail — zellige, tadelakt, lanternes en cuivre, tissus brodés — semble avoir été choisi avec soin et respect du patrimoine. On y ressent cette âme que seul un lieu habité par une culture vivante peut offrir. La cuisine fut également une belle surprise : riche, savoureuse, fidèle aux recettes traditionnelles tout en étant présentée avec raffinement. Le tajine d’agneau aux pruneaux était particulièrement remarquable, tout comme les salades marocaines servies en entrée. On sentait le respect du produit, de la cuisson lente et des associations d’épices qui font la force de notre gastronomie.
robert
2 months ago
10.0
Robyn
2 months ago
9.0
Food and cocktails were delicious, offer both Moroccan cuisine and Italian cuisine. Spa was lovely, great massage, clean pool, beautiful interior. Marjuan in particular was very friendly and helpful, made the stay very special
Anthony
2 months ago
8.0
Vorpsi
2 months ago
9.0
Emplacement idéal dans la médina et proche de tout à pied, personnel attentionné et disponible, magnifiques chambres, petit déjeuner à la carte avec spécialités marocaines et européennes.
Nathalie
2 months ago
9.0
Le palais est très beau. Les installations sont très bien. Le roof top est petit mais on apprécie. Présence d ascenseur pour les mobilités réduites. Calme et tranquille. Personnel serviable et menu à la carte très bien au resto. Chambre spacieuse, belle salle de bain, bonne insonorisation.
Cons: Le lit était un peu dur pour notre goût. Le petit déjeuner aurait pu être plus complet, manque de choix
SFN travel
2 months ago
10.0
Everything
Cons: Non
stephen
2 months ago
10.0
Amazing once again
Cons: Nothing
Travels
2 months ago
10.0
J’ai passé un séjour absolument merveilleux au Riad Palais Khum ! Le service était impeccable, avec un personnel chaleureux et attentif à chaque détail
Cons: Tout aille bien
Daniele
2 months ago
8.0
Posizione centrale quindi strategica per fare il tour di Medina e non solo. Pick up sulla strada principale a pochi metri dalla struttura per le partenze verso le altre località d’interesse.
Cons: Colazione scarsa. Io capisci che si vuole evitare i sprechi ma comunque è un 5 stelle e non rusé ma hotel e mi aspetto una colazione da 5 stelle non da bar, altrimenti non la scelgo. Suite affacciata sul cortile interno dove su trova il bar/ristorante aperto fino a tardi. Rumore insopportabile fino a tardi anche con le finestre chiuse.
Samantha
2 months ago
9.0
We stayed in 3 different riads during our stay in Marrakech and this was our favourite. As a family of 4 we took 1 suite and 1 junior suite. They were beautiful and spacious. This riad is spacious, bright and beautifully decorated. Small details such as slippers in the rooms was appreciated. I enjoyed the authentic and tasteful decor. The location was very convenient, the riad was quiet, spacious and bright, would stay there again if I come back to Marrakech.
Cons: I had a look at the standard bedrooms, which I didn’t like much, so I would only recommend the suites.
MatteoBook
2 months ago
10.0
A metà strada tra un riad e un boutique hotel, il Palais Khum offre tutti i comfort necessari per un soggiorno piacevole a Marrakech e può contare su uno staff estremamente cordiale, gentile e premuroso. Durante la nostra permanenza siamo capitati in una settimana insolitamente fredda e piovosa per la destinazione, ma tutto il personale si è adoperato con grande professionalità per farci vivere al meglio l’esperienza, risolvendo prontamente ogni inconveniente.
Ursula
2 months ago
10.0
Bash999
2 months ago
10.0
The hotel was spotlessly clean, which made us feel so comfortable throughout our stay. But what truly stood out was the level of kindness and hospitality from the staff from the moment we arrived, we felt like we were treated like family. A special thank you goes to Bouchra the hotel manager. She went above and beyond to accommodate all our needs and made sure everything was perfect during our stay. Her kindness made a real difference! The Breakfast at the Palais was good. We have to thank Anwar and his team for making our breakfast extra special every morning. It became something we all looked forward to. I highly recommend this traditional Moroccan hotel. It’s the perfect place to stay if you want to truly experience the Moroccan culture, can’t wait to return.
massimo
2 months ago
10.0
tutto favoloso!!
Sim
2 months ago
9.0
Vivian
2 months ago
10.0
Beautiful riad with wonderful staff. They provided a great welcome with printed maps marking useful information. The spa staff are great as well, do try the hammam and massage treatments. Each suite our party had was lovely, especially the el Bacha! Highly recommended, will stay here again.
Cons: The pool is heated as promised, but it was difficult to figure out how to schedule/access it.
Pivoda
2 months ago
8.0
Très joli riad et idéalement bien placé à l'entrée de la Medina, avec un super petit-déjeuner. Je le recommande vivement.
Cons: La petite rue qui donne accès à l'entrée pourrait être plus jolie et plus propre.
Thomas
2 months ago
7.0
Anne
2 months ago
9.0
Cameron
2 months ago
8.0
The property was very beautiful
Cons: Poor water pressure in the shower
Katarzyna
2 months ago
6.0
Położenie , cisza w obiekcie. Usytuowany przy gwarnej ulicy , w środku spokojnie i cicho
Cons: Były szare, niezbyt ładnie pachnące ręczniki Za mało światła w pokoju
Jill
2 months ago
10.0
A beautiful property with perfect aesthetics
Aline
2 months ago
10.0
BITON
2 months ago
7.0
Personnel, accueillant et serviable, on nous a surclassé dans une chambre la première nuit
Cons: La rue très étroite avec les poubelles à l’entrée, c’était pas super accueillant
Julien
3 months ago
7.0
Le cadre est beau
Cons: Nous avions demandé une chambre accessible pour une personne âgée, chambre a l'étage avec ascenseur en panne, chambre froide
Francesca
3 months ago
7.0
conte
3 months ago
8.0
La chambre était propre spacieuse et accueillante.
Cons: Les espaces communs étaient beaux mais sans âmes. Il faisait froid dans les lieux de repas pcq nous étions hors saison donc prévoir une doudoune pour le petit déjeuner
Francisco
3 months ago
8.0
Localização
DAVIDE
3 months ago
6.0
La struttura ed il servizio, personale gentile e a disposizione
Cons: La colazione era scarna, con pochissima selezione, mentre la piscina è stata per tutto il soggiorno fredda e mai riscaldata.
William
3 months ago
10.0
La localisation qui est juste parfaite et au calme Le staff est hyper accueillant et serviable et c’est vraiment agréable La suite est incroyable avec 2 terrasses Je recommande vivement et c’est sûr nous reviendrons!
Cons: Rien
Adrian
3 months ago
4.0
Le lieu, l’aménagement, l’accueil
Cons: Le déjeuner médiocre, l’état des chambres, le matelas très dure, la douche inutilisable,l’odeur… pas agréable… Une bouteille d’huile d’olive cassée dans notre chambre par le personnel, qui nous a accusé de l’avoir cassé et forcément ne nous a même pas fait de geste lier à ce litige. À part de réprimandes… Cette hôtel est loin de valoir le prix que nous avons payer pour ces dates. Je ne recommande pas.
Kate
3 months ago
10.0
Doris
3 months ago
8.0
Carmen
3 months ago
9.0
Zeer vriendelijk personeel. Het hotel is een traditioneel riad die prachtig is gerestaureerd en aangepast aan de hedendaagse normen. Het is gelegen in de oude binnenstad, die nogal chaotisch en druk is. Maar binnen heb je daar geen last van De restaurantkaart had een selectie aan Marokkaanse en Italiaanse gerechten. Zeer goed.
Cons: Ik had de enige single kamer en die was nogal klein.
Jivan
3 months ago
10.0
Magnifique Riad, avec très belle décoration, si tu es dans la médina super endroit, le personnel est charmant, surtout au top😍
Caroline
3 months ago
7.0
personnel adorable et très commerçant
Cons: lit trop dur
Axel
3 months ago
10.0
Un séjour absolument magnifique à l’Hôtel Palais khum. Le cadre est somptueux, le personnel est aux petits soins, et les prestations sont de grande qualité. Une adresse à recommander sans hésitation !
Cons: Rien
SFN travel
3 months ago
10.0
Everything
parichino
3 months ago
9.0
hôtel super bien situé dans le centre de Marrakech, tout peut se faire à pied depuis l'hôtel et ça c'est un PLUS la chambre (une mini suite) superbe et bien décorée, salle de bain fantastique, douche de rêve. le PDJ de très bonne qualité, à la carte, super satisfait tout le personnel de l'hôtel absolument charmant, serviable et très efficace
Cons: un seul petit problème a été le manque de la télé, pas de connexion à l’antenne, model vétuste qui ne permet pas pouvoir connecter un portable au cas où la télé de là-bas ne vas pas ou n'interesse pas arranger le petit problème de la télé, des fois tu veux rester tranquille dans la chambre ou même le soir, pouvoir voir qque chose à la télé...bein ça occupe un peu c'est pas grand chose et pas grave du tout...ça serait juste le petit plus le 11/10... ;)
Marouane
3 months ago
10.0
Excellent :)
Marouane
3 months ago
10.0
Tout était parfait l emplacement,les personnels,les chambres.
Cons: Rien 🙂
Roberta
4 months ago
9.0
Le petit déjeuner dans le patio était très bien, bon choix d'aliments avec possibiltié de les commander minute
Cons: Rien, tout était parfait.
Erica
4 months ago
7.0
Perfecte locatie, personeel is zorgzaam
Cons: Onze kamer zat boven de bar en in de ochtend daardoor veel geluid ivm start schoonmaak.
Franck
4 months ago
9.0
Petit dej au top à la carte Service client excellent avec de bons conseils pour les visite du souk de la médina, Merci Sofiane !
Nassim Mohamed
4 months ago
6.0
Sonia
4 months ago
3.0
Ludovic
4 months ago
8.0
Avis pour booking du Palais Khum @Ludovic BRUNAU « Un sejour merveilleux au Palais Khum ! Une équipe vraiment au top, toujours souriante et disponible. Le riad est splendide, décoré avec goût, un véritable havre de paix au cœur de Marrakech. Un immense merci à Merwan et Sofiane, qui ont été aux petits soins avec nous du matin au soir. Nous voyagions en famille, avec quelques sensibilités et particularités qui demandent un brin d’attention supplémentaire… et l’équipe a su gérer tout cela avec une délicatesse exemplaire. Tout a été parfait du début à la fin ! »
BdM
4 months ago
10.0
Franck
4 months ago
9.0
Très bel établissement bien placé piscine chauffée personnel sympathique
Cons: Le calme l architecture
Gemma
4 months ago
10.0
sylvain
4 months ago
9.0
La localisation est très adaptée à la visite de la ville et de la médina. Nous avions pris une chambre sur le toit qui offre une vue dégagée; très confortable et en bon état d usage. L accueil était au top avec un bon service de chauffeur. Merci encore.
Cons: Rien
Lars-Erik
4 months ago
9.0
ann
4 months ago
8.0
Philippe
4 months ago
9.0
Nathalie
4 months ago
10.0
604crisv
4 months ago
2.0
I visited several cities across Morocco and generally found the country to be beautiful, welcoming, and safe. However, my experience in Marrakech — particularly at Palais Klum — was unfortunately quite different. Upon arrival, the area around the hotel was extremely busy. We were immediately surrounded, our bags were taken, and we were pressured for money. The hotel staff offered no assistance or reassurance during this situation, which made us feel very uneasy. When our bags were finally brought to the hotel, these random individuals demanded 200 Moroccan dirhams per person (there were four of them), and again, the staff did nothing to intervene. The hotel representative even explained that he “couldn’t do anything” because he needed to protect himself — not exactly what guests want to hear when seeking help. When we were shown to our room, things got worse. The room had no proper door — only a glass sliding door that locked from the outside with a padlock. When I asked how we could secure the room from the inside, the staff member attempted to demonstrate how to use the lock, not realizing it made no sense to lock ourselves in from the outside. After several minutes of trying (and failing) to get the door to lock properly, it was clear the room was not secure. Feeling unsafe, we requested to check out early. The hotel, however, refused to provide any refund for the unused nights. The debacle with the bags, continued at checkout, when the hotel staff used one of the locals to assist with baggage handling and he proceeded to take off in the wrong direction. We had to chase him by vehicle to retrieve our bags. Overall, Palais Klum has charm, appealing architecture, and a lot of potential — but those qualities mean little when guest safety, comfort, and service are neglected. Until management invests in improving both the property and the professionalism of the staff, I would strongly recommend staying elsewhere.
sandra
4 months ago
9.0
LAETITIA
4 months ago
9.0
Super endroit Très bien situé dans la médina Le personnel est charmant surtout au niveau du petit déjeuner et l endroit est magnifique
Carmen
4 months ago
10.0
Maravilloso hotel en el corazón de la Medina!!!! El personal encantador, el palacio precioso y los desayunos espectaculares!!!!
Cons: Me gustó todo!!!
Jose
4 months ago
9.0
Very nice and well situated
Cons: Nothing to report
antoine
4 months ago
7.0
Matthieu
4 months ago
8.0
Magnifique Riad avec très belle décoration, très bien placé au calme
Cons: Rien
Erica
4 months ago
10.0
Dempsey
4 months ago
9.0
Tudor
4 months ago
7.0
laurent
4 months ago
10.0
Superbe chambre et un personnel très agréable et pro, toujours à votre écoute Excellent
Cons: -
Beatrice
5 months ago
8.0
Guy
5 months ago
7.0
Très bien situé et bel établissement
Cons: Personnel peu souriant et service minimum
Mandy
5 months ago
10.0
valerie
5 months ago
5.0
Les plus: l’emplacement incroyable au cœur de la médina, la beauté époustouflante et le charme de cet ancien Ryad, la gentillesse de certains membres du personnel qui tentent de leur mieux de compenser le manque de professionnalisme de leurs collègues, les soins du spa par des esthéticiennes très compétentes.
Cons: Les moins: L’entrée se fait par une petite ruelle sale et encombrée de poubelles alors que l’hôtel possède un accès direct par la boulangerie sur une grande rue bien plus agréable. L’hôtel est très vieillissant, les murs sont craquelés, les tapis sont passés, la robinetterie est en mauvais état, l’éclairage est insuffisant, les meubles et décorations sont abîmés ou fonctionnent mal, les chambres manquent d’équipement pratique (pas de téléphone dans les chambres, une penderie sans étagères avec 4 cintres dans une chambre pour 3, pas de petits crochets dans la salle de bain), les produits fournis dans la salle de bain sont simplement des flacons en plastique sans étiquettes remplis de shampoing, gel douche et savon pour les mains et on ne peut pas voir les ingrédients. L’accès à la piscine se fait par le restaurant alors qu’une grande baie vitrée qui reste désespérément fermée donne accès directement aux transats du patio. Le personnel est très insuffisant pour gérer l’hôtel et plus particulièrement le restaurant. L’hôtel paraît à certaines heures complément désert. Leur attitude est très nonchalante est peu professionnelle (assis par terre, en train de fumer ou sur leur téléphone). Nous attendions un petit déjeuner luxueux en buffet. Au lieu de cela il y a une carte très réduite sur laquelle on ne peut commander qu’un article de chaque. Le temps d’attente est interminable. À part l’un des serveurs (qui est, le pauvre, extrêmement stressé), les personnes qui servent le petit déjeuner arrivent tous les matins en retard et se comportent de façon très peu professionnelle (vêtements, attitude, attention aux détails). J’ai du attendre qu’un serveur assis derrière le comptoir finisse sa partie de jeux vidéos sur son téléphone pour qu’il accepte de me servir.
ordiab2022
5 months ago
2.0
If you care about aroma, cleanliness, and overall comfort in your hotel space where you will lay your head, DO NOT GO HERE!! The great reviews were either paid for, or were done early in the hotel's history because there is NO WAY this is recent. We were a group of 4, 2 rooms with double beds and we received 2 rooms with 1 double bed. The rooms smelled horrible, like sewer. My friend was given a padlock to lock her room when we leave ... A PAD LOCK!! How would you lock the door at night you may ask? You can't! The gentlemen who checked us in were pleasant, but the woman that was there in the morning, needs to be replaced. We were booked for 3 nights, we left the very next morning, it was that bad. Had we not arrived so late in the evening we have left that night. Just don't do it to yourself.
Gianfranco
5 months ago
10.0
Jan
5 months ago
9.0
Binnen het oude Marrakesh via een steegje een prachtig huis. Zeer vriendelijk en hulpvaardig personeel Prachtige kamer(suite)
Cons: Prachtige kamer(suite) waar echter wel in de badkamer een lichte rioolgeur hing, waar ze weinig hebben aan kunnen doen tijdens ons verblijf.
Jane
5 months ago
8.0
Hassane
5 months ago
10.0
Sam
5 months ago
9.0
Perfect location for exploring the old town and Bazar. All the staff were friendly, kind and very helpful.
asuncion
5 months ago
10.0
Es una alojamiento muy especial, muy bien decorado y con muchos espacios para disfrutar. Nuestra habitación en la azotea era súper agradable, amplia y lo mejor con súper terraza. Está además muy bien situado, este en plena Medina pero a un minuto de una calle donde pueden acceder los coches, taxis por lo que es aún más cómodo si te quieres alojar en plena Medina
Cons: La terraza de la azotea la podrían sacar más partido como el resto de azoteas de los Riads, nos hubiera gustado por ejemplo que el desayuno se sirviera arriba
Michael
5 months ago
10.0
Anna
5 months ago
9.0
Riad molto bello
Howard
5 months ago
9.0
Alberto
5 months ago
8.0
Hind
5 months ago
10.0
VALENTIN
5 months ago
8.0
Nous avons apprécié l’emplacement, la piscine ainsi que les petits déjeuners qui sont excellents. Le rooftop du Riad est également incroyable.
Cons: La chambre que nous avons eu avait un souci de remontée d’eau dans la salle de bain, la réception nous a tout de suite proposé de changer de chambre, et nous les en remercions. La piscine n’était malheureusement pas chauffée, et était donc froide, ce qui est dommage.
Javi
5 months ago
10.0
Desayuno muy rico, la ubicacion esta a 15 minutos de la plaza Fnaa, de noche no genera mucha confianza caminar por los zocos vacios y a oscuras
Douglas
5 months ago
10.0
Lovely renovated palace
Cons: They should provide daily bottle of water
Pascal
6 months ago
7.0
La chambre
Cons: Les terrasses pas propres et le petit déjeuner très moyen
carine
6 months ago
7.0
Cadet
6 months ago
10.0
L’établissement est incroyable. Nous avons été subjugué par la beauté des lieux, assez épurés et modernes mais toujours orientales. L’emplacement est idéal pour les visites de la Médina où tout peut se faire à pied (et pour les plus fainéants il y a des taxis à 3 minutes à pied du Riad), pour se restaurer également. Nous avons logé dans deux chambres standard qui étaient très agréables aussi bien l’une que l’autre. Le personnel est très accueillant, disponible et attentionné. Les chambres sont nettoyées chaque jour, les serviettes changées et le lit fait. La piscine intérieure est chauffée et non chlorée. La vue sur le toit terrasse le matin est aussi à souligner. Le restaurant et le petit dej du matin sont enfin très bon et généreux. Je peux que vous inviter à y aller! Merci encore au personnel ♥️ Les clients qui ont ratés l’avion haha
Pablo
6 months ago
10.0
Habitaciones súper espaciosas, limpísimas y decoradas con encanto. Aire acondicionado y presión del agua en las duchas. El servicio es encantador, tanto el del desayuno, como los trabajadores de recepción. Todo muy cuidado, y con una ubicación perfecta tanto para recorrer la medina, como para coger un taxi y llegar al aeropuerto.
Cons: Nada
Catherine
6 months ago
10.0
Tout le personnel était adorable, à l écoute de chaque demande. Toujours souriant. Riad très bien placé à proximité des souks.
carlotta
6 months ago
9.0
Nicola
7 months ago
10.0
Raffinato posto segreto.. in un vicoletto tra dei dedali che ti spingono ad esplorare la Medina. Scegliete la stanza 7. La suite… sontuosa… Accogliente la piscina vetrata .. e le terrazze. Provate i massaggi esperti
Alban
7 months ago
9.0
Localisation du Riad, architecture du lieu, gentillesse du personnel.
Val
7 months ago
10.0
L'emplacement est parfait les chambres agréables et bien décorées. Le personnel incroyablement gentil et sympathique.
Sezen
7 months ago
9.0
Excellent emplacement, tout peut être fait à pied dans la Médina. Le personne était très avenant et gentil. Lieu très calme, comme coupé du monde, super pour se reposer.
Cons: L’équipement des chambre était un peu vieux pour le prix. Pression de l’eau trop variable dans la douche par exemple .
laurence
7 months ago
9.0
Personnel adorable, hôtel très propre, situation parfaite pour visiter.
Cons: Rapport qualité prix un peu trop élevé. Literie assez dure. Petit déjeuner pourrait être mieux.
tiffany
7 months ago
10.0
L’emplacement dans la médina , la piscine , les jardins, le petit déjeuner, la chambre tout était fabuleux
Cons: Rien
Abdelmajid Rachid
7 months ago
7.0
Giorgio_Mancini
8 months ago
9.0
Angelinagraumann
8 months ago
10.0
Absolutely wonderful experience! From the moment I arrived, I was impressed by how genuinely friendly, helpful, and warm every staff member was. The hotel itself is charming and peaceful, and when you step out the door, you have wonderful shops all around.
Meander57417553574
8 months ago
10.0
Beautiful Moroccan boutique hotel. Very pleasant staff, very hospitable. Perfectly clean and peaceful. Restaurant offers Italian and Moroccan cuisine to cater for everyone. Cocktails are delicious and to be enjoyed poolside. Had two treatments done in the spa and both were fantastic. Room was clean and spacious, perhaps could have a stronger air conditioner in the July heat but this did not detract from our enjoyment of Palais Khum. Marjuan at reception was particularly pleasant and informative, lovely man.
Hugo
8 months ago
9.0
306musau
8 months ago
10.0
Palais Khum Marrakech is the best boutique hotel in the heart of the old town. Manager Mervan is very attentive, polite and hospitable young man. Other staff are egually good. The hotel rooms are designed in accordance with traditional Moroccan motifs, are clean, spacious, and quite large. We went as a group of five. We loved everything about it. I highly recommend it.
Y8507GTmm
8 months ago
10.0
We stayed at this hotel during our 2 day trip to Marrakech. We liked the hotel very much thanks to its authentic design, clean, spacious and luxurious rooms. On top of that, the staff was extremely polite, respectful, hospitable and friendly. It was also incredibly convenient to be close to historical sites. I would definitely recommend it to everyone.
Kristen
8 months ago
10.0
Beautiful and stylish
Cons: A little noisy with my room near the restaurant. No room service.
Kristijan
8 months ago
8.0
Marion
9 months ago
9.0
La situation, la décoration
Armin
9 months ago
10.0
Cons: only downside was the weak Wi-Fi in the room
Damian
9 months ago
10.0
Nabil
9 months ago
3.0
The location.
Cons: As a Moroccan who deeply understands the values of our hospitality traditions and the timeless aesthetics of Moroccan interior design, I had high hopes when my American wife and I chose to stay at this Riad for two nights. Located conveniently at the entrance of the Medina, the Riad is undeniably clean and well-situated for exploring Marrakech. The architecture holds promise, but unfortunately, the overall experience left much to be desired—especially from the standpoint of authenticity. The interior design, while seemingly inspired by Moroccan elements, lacks the warmth, detail, and cultural coherence that define a true Moroccan home. It feels as though the space was rushed and decorated by someone with only a superficial understanding of Moroccan style. Rather than the layered textures, rich colors, and artisanal details that make a Riad feel alive, this one felt more like a staged set—charming at first glance, but lacking the soul and intention that come from lived experience and heritage. Hospitality is a cornerstone of Moroccan culture—we welcome guests with genuine warmth and take pride in making them feel at home. Sadly, the restaurant staff here didn’t embody that spirit. They seemed disengaged, going through the motions with little enthusiasm or interest in their work. It was disappointing, especially knowing how vibrant and welcoming Moroccan hospitality is meant to be. As for the food, it was a missed opportunity. The so-called “Moroccan food experience” was mediocre at best—bland, lacking depth of flavor, and clearly tailored for tourists without capturing the heart of our cuisine. There was no sign of the slow-cooked richness or the generous use of herbs and spices that define authentic Moroccan dishes. Overall, while the Riad offers a clean and convenient base, it misses the mark when it comes to delivering a true Moroccan experience.
David
9 months ago
10.0
Everything, honestly we have no words to describe the amazing service, treatment we received, the quality of the food, and the place itself.
Cons: We liked everything, but if I had to make a suggestion to make this place even better (which is already amazing) would be pool cleaning. Water and surroundings, there were a lot of bugs and spiders near the corners.
Lara
10 months ago
8.0
Keith
10 months ago
10.0
The Palais Khum is located close to a number of great sites within Marrakesh. Is a really relaxing stay and the room is spacious and comfortable. The staff are excellent and so friendly, making your stay perfect. I couldn’t recommend this stay more highly.
Cons: The staff at Palais Khum could not be more helpful if they tried. They could do any do anymore to make our stay a welcoming and relaxing stay. Can’t thanks them enough.
Chris
10 months ago
10.0
From the moment we arrived the staff couldn’t do enough to help us in any way possible. From the management to the waiting on staff everyone was polite and courteous throughout our stay making us feel truly at home. The location was perfect whilst inside the medina it was like an oasis of calm amongst the hustle and bustle outside. The decor was stunning and the facilities brilliant particularly the onsite spa. We will definitely be recommending the riad to anyone wanting to visit Marrakech and we are already planning a return trip
Cons: Nothing
pilatesmd
10 months ago
10.0
Twelve of us spent a luxurious week at Palais Khum and we all loved it! This was my 5th time in Morocco and my second time staying at Palais Khum. As someone who works in a people industry, I know what to expect, I understand the cultures, and I also let my guests know what to expect. I lead wellness and culture retreats. We did stretching, yoga, and meditation on the beautiful rooftop in the mornings. Our meals were wonderful. The wait staff, chef and kitchen team is talented. The couple times there were mix-ups (a large group eating there numerous times in one week - that is bound to happen) they were fixed immediately and with grace. The wait staff is notably attentive and warm. The rest of the team who took care of us were always ready to help with a smile. Communication was clear. Reservations that I requested were all handled professionally. Our trip was smooth and largely because of the Palais Khum team working so well with me. The space is beautiful! Spending a whole week in a place, you want a little room to spread out, and traditional riads do not supply that. Palais Khum offers space that we need, beautiful decor that combines traditions with modern. The neighborhood is quiet, but sometimes there can be noise in the front rooms. Bring ear plugs if you are a light sleeper, or reserve one of the other rooms. The location makes it easy to get to all the sites within the Medina and also easy to get close transportation. I loved it, as did my 11 guests! I will definitely be going back with more people!
Aaron-wade
10 months ago
10.0
We liked the numerous common areas to relax and enjoy the Riad. The rooftop patio and pool area, the courtyard and restaurant are all so beautiful and very well maintained, including our beautiful room! In addition, the staff were really warm and welcoming (much appreciated when visiting a place like Marrakech). Stellar service! We loved visiting Palais Khum. Thank you.
Cons: The robes in the room were much appreciated but could be replaced.
Joanne
10 months ago
10.0
Gorgeous accommodation and the staff were super. It was a pleasure to stay in this beautiful place.
Roberto
10 months ago
9.0
The building is charming, really little paradise. Rooms are very spacious with enjoyable outside space (balcony or terraces) The staff was very kind and supporting our requests
Cons: Breakfast food offering could be better and richer (Maybe give more fresh vegetables options) There might be a good idea to have a gym, especially for guests staying 3/4 days is a must have
Roberto
10 months ago
9.0
Unique corner of paradise in the medina. Nice touch of decor, space division and wellbeing. Rooms are very large and with beautiful space outside where to chill. The staff was really supportive: for our wedding anniversary we had flowers in the room and was really a nice touch.
Hayley
10 months ago
10.0
The location of the riad is perfect The staff are amazing
Cons: It could improve with air con in room Better WiFi Improve the food
Renato
10 months ago
9.0
Excellent location, great hospitality and food + beverage experience. Welcomed guests from other hotels for dinner and they loved the space. Tasteful design.
Timothy
10 months ago
10.0
STAFF LOCATION ROOM
Alejandra
10 months ago
7.0
Location, and personal trying to accommodate one's needs
Cons: Room bathroom bit dated, shower didn't work properly, and also TV wasn't working although it was fixed.
Matt
10 months ago
10.0
Robert
11 months ago
10.0
Very nice road in the old xity
Anton
11 months ago
9.0
Alex
11 months ago
10.0
The property is located in the heart of the old town, you basically walk out into the souks! Close to a main road for easy pick up point for taxis and trip organisers. The El Bacha Suite is just out of this world and the private balcony made all the difference. The food is good and seems to be popular with people not staying at the hotel.
Cons: Breakfast needs more variety and amenities in the room would take it to that next level!
Luis
11 months ago
9.0
Location, great room, friendly staff.
Mohammad
11 months ago
9.0
Sarah
11 months ago
9.0
Stunning property, really excellent communal facilities and very lovely staff
Cons: Our room felt a bit run down, the shower was quite bad and the toilet seat wasn’t attached properly. I think these things should be fixed for the price they are charging
Zhen
11 months ago
10.0
Excelent stuff
Luke
11 months ago
9.0
Éder
11 months ago
9.0
Sandra
11 months ago
10.0
Location of the riad perfect for exploring the medina. The best thing about the accomodation is the staff, helpful, professional, polite, ... 10/10
Cons: -
Stephanie
11 months ago
8.0
Location in the beginning of the Souk. Large room & good facilities
Tom
11 months ago
7.0
Christine
11 months ago
9.0
Its authenticity, beautiful furnishing’s & courtyards with fabulous plants. The staff were super friendly & very helpful.
Steve
11 months ago
9.0
Rj
1 year ago
7.0
The finishes and landscaping was spot on, only second to your superb location.
Cons: I felt the staff could have been more attentive, and overall a bit friendlier and approachable in order to be classed as very good instead of good. I felt the hammam let you down, the treatments were great, but the ladies body odour on that day was off putting.
Helen
1 year ago
10.0
Timborelli
1 year ago
10.0
This is a beautiful little hotel in a very nice part of the Medina, it is perfectly situated so that you can dip in and out of the souks and easily visit the key attractions of Marrakech. The staff at Palais Khum were exceptional, very welcoming, friendly and helpful. We spent a week enjoying the sights of Marrakech and relaxing in the hotel.
Cons: There wasn't anything we didn't enjoy. In fact we were delighted that we chose Palais khum, because we did see a few other Riads in the Medina that we were glad we were not staying in!
Matthew
1 year ago
9.0
Denise
1 year ago
9.0
Excellent location. The room was charming, comfortable and clean. The rose petals were a really nice touch. Breakfast was lovely.
Cons: I could see how maybe it would be loud if there were people hanging out talking late at night in the courtyard.
Jane
1 year ago
10.0
Stylish and comfortable
Cons: Nothing
Kelly
1 year ago
9.0
Fouad
1 year ago
10.0
A great location in the Medina. The room on the terrace was great and luminous. The breakfast and restaurant are very good.
Cons: The water pressure in the shower is weak and the hot water is unstable.
Wendy
1 year ago
10.0
The greeting on arrival from the concierge was exceptional. It made such a difference to our experience. The building is beautiful with so many different intriguing nooks and beautiful spaces. Many of the rooms have their own terrace as well as an extensive roof terrace area. Throughout there is lush tropical planting which makes a huge difference. The location is perfect. Having stayed in Riads many times in Marrakech this was our favourite location. Right in the heart of the best part of the souks, near the beautiful Secret Garden and yet still easy to reach from the taxi drop off point.
Cons: The only thing that was a bit disappointing was breakfast. The service was rather unwelcoming and the food rather dull. Pastries seemed a bit stale and the 'seasonal fruit salad' was just tiny bits of diced apple. We stayed at another hotel for a few days before this and their fruit salad was full of strawberries, mango and raspberries so it's obviously possible to get these fruit. This would not put us off coming here again as everything else about the place was exceptional
Jackie
1 year ago
8.0
Excellent location although stressful getting parked nearby as we arrived on Friday evening in rush hour and the hotel has no parking.
Cons: There was a smell of the drains in our room and we had to ask for some incense to improve the situation.
Barrie
1 year ago
10.0
Michael
1 year ago
9.0
Breakfast was excellent and the Staff wonderful. Restaurant was very good. Thank you.
Cons: There was a loud buzzing noise on the roof of 11B which was a distraction at times in the late evening. I suspect it was something to do with water being pumped? Water pressure sometime inconsistent in the shower. Sliding Door not easy to lock and unlock for security.
Katarzyna
1 year ago
10.0
We loved everything!
Sanjeev
1 year ago
8.0
This is the second time that I have stayed here and was not disappointed. The location is excellent as it is just off the main road and easy access into the centre or outside. The hotel itself is clean and luxurious. We stayed in the the junior suite downstairs this time and it was clean and quiet. The bathroom was spacious and clean.
Shamim
1 year ago
10.0
The place was very clean and beautiful decorated. The manager was extremely helpful. He took his valuable time to help us. Very happy with the place and can’t say enough about the customer service we received.
Ivan
1 year ago
9.0
Carolina
1 year ago
9.0
The decor the staff the location the amazing food and the bar
Cons: The chairs in the dining area by the pool are outdated and don’t feel clean that’s the only thing.
Risha
1 year ago
10.0
Beautiful property. Very well located.
Mark
1 year ago
10.0
Jean
1 year ago
9.0
Amazing rooms
Cons: Pool very close to dinner tables
Torben
1 year ago
8.0
its a very nice spot in the nicest area. All staff very nice.
Cons: the double bed was actually two beds put together.
Suzanne
1 year ago
10.0
Ian
1 year ago
7.0
Harry
1 year ago
10.0
Anamarija
1 year ago
10.0
Harry
1 year ago
10.0
Camille
1 year ago
10.0
Carlotta
1 year ago
8.0
Margot
1 year ago
8.0
breakfast and staff and room.
Ace
1 year ago
8.0
George
1 year ago
8.0
Michael
1 year ago
9.0
Location is excellent, a short walk to the main mosque and central square. Staff were very helpful, breakfast was excellent. Highly recommended.
Louise
1 year ago
9.0
last minute booking of lovely hotel in middle old town. all of the staff were lovely, especially Anouar and Soufinn at breakfast who looked after all the guests brilliantly. lovely roof terrace for some afternoon winter sunshine, nice small spa.
Bradanders
1 year ago
10.0
It was a great location close to the Marrakech souk and within walking distance of many attractions. Coming back to the hotel gave us a feeling of instant calmness after the "madness" of Marrakech. We had a very spacious and lovely room with a huge bathroom. We loved the hotel bar and enjoyed some lovely Moroccan wine and great cocktails. All of the staff were fantastic and really friendly and helpful (Abdul x 2, Anouar and the cocktail maker in particular). We were here for New Year's Eve and had the most amazing evening, starting with wonderful canapés, Moroccan music and fabulous feast, dancing and saw the New Year in with Moroccan style, which we loved.
Cons: The only thing that could be improved, was to have a bigger selection at breakfast. Although we did have the best scrambled eggs (blurred eggs) of our holiday here, more choices would change this from amazing to absolutely amazing.
Francine
1 year ago
8.0
The location is very good because it is in the best neighborhood in the Medina
Cons: The decoration is a bit cold
Stephen
1 year ago
10.0
Amazing all round
Cons: Nothing
Lorraine
1 year ago
9.0
Darijan
1 year ago
8.0
Dhil
1 year ago
10.0
Alan
1 year ago
9.0
We got a late checkout which was great and the restaurant staff were fantastic.
Cons: Bathroom could have been a little warmer - I busted in Jan when it was not so warm outside.
Karin
1 year ago
3.0
Restaurant and Courtyard
Cons: First I was waiting until 2pm for getting my room. Not given room as booked (no balcony, no windows, lower floor instead of roof). I had to argue to get the room I had booked. The guy at the reception kept making it my fault like pointing out, I should have e-mailed a screen shot (who would do that, when booking on booking?). Then the room I booked had a late checkout at 3pm so I had to wait until 4 pm for it to be ready. At that time the room was not cleaned yet so I had to wait further. Then I wanted to eat something and the reception guy said no problem just go to the Restaurant now. When I went to the restaurant within the Riad they said the kitchen was closed. So I had to insist again that I was told different. I did get food in the end. Since I was in Marrakech only for one night, coming from the mountains, the long waiting time for the room was very unpracticle. Having to argue on holidays is never pleasant no need to say I think things would have gone smoother if I was not a solo travelling woman. When I went to sleep I uncovered the bed and there were so many hairs on the sheet and it was crinkly at specific places so I assume it was not freshly made.
Giverny
1 year ago
10.0
debbiecox33
1 year ago
10.0
Absolutely fabulous Riad, lovely rooms, big bonus having a bar for a glass of wine before going out. Staff were wonderful. Would recommend the upstairs room leading onto the terrace, so light and warm. Our lovely waiter made me a lovely coffee every morning , black coffee with hot milk on the side. On our last day we had to leave early and our lovely waiter came to see us off and made me my coffee even though it was his day off. Really appreciated these small touches. Wonderful experience, all staff were amazing.
Daniel
1 year ago
4.0
Alessandro
1 year ago
10.0
Marcelle
1 year ago
10.0
Everything. It was charming, clean, friendly and location was perfect
Yana
1 year ago
10.0
Amazing breakfast, very friendly and professional staff. Super central location. Very nice swimming pool. Lovely decoration, an instagram photo at every corner.
Elmira
1 year ago
8.0
Beautiful property and c’ose to everything you need to visit in Marrakech. Stuff was very helpful.
Cons: The pictures are not realistic. The room that we had was muxh smaller and a bit less nicer than you could see on the pictures. Breakfast was a bit poor.
Serban
1 year ago
10.0
Perfect location in the Medina, at the beginning of the Souks. Great room with 2 terraces (one towards the inside, one on the rooftop) and nice Arabic decorations. Nice breakfast in the garden. Transportation to the airport offered.
hrm0809
1 year ago
6.0
Walked past and noticed Palais Khum did a deal for 30 min massage, access to heated pool and lunch for 450 DIR pp. We thought this was an excellent deal so booked 3 days before. We paid a 400 DIR deposit for 2 people. We booked the massage for 1pm and were told the pool opened at 11am. We arrived at half 11, and it seemed like they didn’t know our booking despite having a receipt and paying a deposit. We were shown to the pool area and given towels. The pool was definitely not heated!! No offer of WiFi or water. We were also told our massage would not be until half 1. The massage was full body and lasted maximum 20 minutes. Whilst the massage itself was good, it felt very short! Changing facilities felt quite open. Shower available in bathroom, no shampoo. Lunch was a set menu - capris salad, ravioli & chocolate crepe , all which was outstanding! This really made the spa deal worth its money.
Chris
1 year ago
10.0
Superb hotel, really wonderful room. The indoor pool was stunning. Nice helpful staff.
Cons: Dinner in the restaurant was a little dark, difficult to order. Just a little disappointed by my meal, but otherwise - wonderful experience - would definitely love to return!
Teresa
1 year ago
7.0
It’s a nice riad, very much reconstructed and more in the boutique side than a luxurious riad feeling .
Cons: The concierge staff could be more trained and nice .
Paul
1 year ago
10.0
Anna
1 year ago
10.0
Excellent location, gorgeous property, rooms comfortable, good food in the restaurant
Gemma
1 year ago
10.0
This is my second stay at the Palais Khum and I intend to bring my family next year. It’s a great location and a short walk into the souks. I was really pleased to see the same staff working in the riad and I felt safe as a solo traveller. Food in the restaurant is always good and the staff are attentive. My room on the roof terrace was great for the sunrises! I booked a hammam at the riad through reception - a little confusion on the date but they were able to fit me in. The hammam was wonderful and would highly recommend. I look forward to visiting again!
Simone
1 year ago
10.0
All was great :-)
Matthew
1 year ago
10.0
Joelle
1 year ago
10.0
The staff were exceptionally friendly, helpful, and going the extra mile to make our stay a fantastic experience. At the reception, i can name Marouan, Sofiane, and Bouchara. All very helpful. In the restaurant, I am happy to mention Anouar, a hard-working, super friendly employee, always there early before anybody else. Also, Said and Sofiane were fantastic. They were all multilingual, including perfect English and French. The location was very central, but the Riad is located in a small street and around an internal atrium, a bit like an oasis of peace.
Cons: We had booked the "Al-Bachar " suite. A beautiful suite, roomy with a Terrasse. Unfortunately, the terrasse was just above the restaurant where customers are allowed to smoke, and very often, we were subjected to "passive smoking." In addition, very often, there was a smell of sulphur (rotten eggs) emanating from downstairs. Also, they were sometimes playing loud music in the evening, howeverif we complained, they would turn it down. Despite this, I rated it a 10 as the wonderful staff made all the difference!
Simon
1 year ago
10.0
Great location, delightful staff and excellent food. One of the nicest hotels we have ever stayed in.
Cons: Nothing.
Eleanor
1 year ago
10.0
Mairead
1 year ago
10.0
Location is perfect, hotel is beautiful traditional with a modern twist. Staff are excellent especially the bar/restaurant staff, so polite and friendly.
Cons: The pillows need to change, so uncomfortable. The beds are on the firm side but still fine for a few nights.
Antony
1 year ago
8.0
Cons: Room was little on dark side not enough window area for size of room. On occasion there was a slight smell in room.
Megan
1 year ago
10.0
Great location, attentive staff, beautiful hotel.
Iwona
1 year ago
9.0
Riza
1 year ago
8.0
Das Unterkunft war sehr Sauber und alle waren sehr hilfsbereit . Das Frühstück war sehr gut.
Climber684770
1 year ago
10.0
Beautiful accommodation in the heart of the Medina with attentive staff. Always welcoming smiles and a lot of effort to make everything wonderful. The breakfast was lovely and the restaurant food fantastic. A lot of care and a great level of concern for my comfort
Yuri
1 year ago
10.0
everything
Cons: npthing
Eamon
1 year ago
8.0
We stayed in room 7. It was an exceptional room with a private terrace and was like an Oasis in the middle of bustling Marrakech. The room was cleaned every day to the highest standard and it was a real charm to come back after the days excursions to such a warm place. The staff were excellent. The massage was excellent also. But you must stay in this room 7. We felt like the Sultans
Cons: The pool being open to the public as a walk in. I can understand why, but we had an experience of 2 backpackers come in strip off and jump into the pool. No shower even. Was off putting.
Alexander
1 year ago
10.0
The location was fantastic, the Riad was beautiful with stylish rooms and lots of cosy corners to relax in, the staff were exceptional, very outgoing and very polite - they made our first stay in Marrakech one to remember - will definetly be reccomending to our friends and family
Pedro
1 year ago
10.0
Staff was incredible. Special recognition for Isak. Always available to provide us the best experience possible. Always very kind.
Cons: I think breakfast could have more options but still was very good.
Filippo
1 year ago
10.0
marm0sm
1 year ago
10.0
"An exceptional stay! As soon as we arrived, we were welcomed with great Moroccan hospitality. The rooms are elegantly decorated, mixing traditional charm and modern comfort. The garden and swimming pool offer a peaceful setting, perfect for relaxing after a day of visit to Marrakech The staff is attentive and always available to meet our needs The breakfast, varied and delicious, is a real treat to start the day. Thank you to the whole team for this wonderful stay – we will come back. without hesitation!
Andrew
1 year ago
8.0
very convenient location for some good restaurants
Cons: too much noise and dust on the roof terrace when the workmen were replacing some huge pottery plant pots
Matthew
1 year ago
10.0
Room, food, service is excellent. Beautiful place and location.
Cons: Nothing, it was perfect
Sheena
1 year ago
10.0
This road has a great location and is beautiful. An oasis in the city. What makes it so special, however, are the staff who are incredibly welcoming, regularly checking if they can do anything to make my stay even more perfect. This is my favourite place to stay in Marrakech.
Cons: Everything was perfect - so nothing negative to comment on.
Sheena
1 year ago
10.0
Beautiful Riad, great location. Welcoming and helpful staff. I have stayed here a few times and it will always be my first choice in Marrakech.
Cons: Nothing! All great!
Chris
1 year ago
9.0
Wonderful Riad in a wonderful location with excellent customer service
Destini
1 year ago
10.0
a truly exceptional experience in the heart of Marrakech. This charming boutique hotel effortlessly combines traditional Moroccan design with modern luxury. The rooms are beautifully appointed, featuring intricate tilework, rich fabrics, and plush furnishings, creating a serene and welcoming atmosphere. The highlight of the hotel is its stunning rooftop terrace, offering panoramic views of the city and the Atlas Mountains. The spa at Palais Khum is a hidden gem, offering a tranquil escape from the hustle and bustle of the medina. Guests can indulge in a variety of rejuvenating treatments, including traditional Hammam rituals, soothing massages, and facial therapies. The serene ambiance, paired with expert therapists, ensures a deeply relaxing experience. Whether you’re seeking relaxation or rejuvenation, the spa is the perfect complement to the luxury of this beautiful hotel.
Melanie
1 year ago
8.0
Beautiful location Good room size and decor Open spaces and roof top
Cons: The breakfast could be better quality The spa could be so much more but they were a bit too casual and unprofessional as they were not prepared for our treatment and it was rushed but the treatment was ok.
Luis
1 year ago
9.0
I liked it all
Cons: NA
Georgina
1 year ago
8.0
The location was very central, the staff were amazing & the food was excellent
Brittany
1 year ago
10.0
Ian
1 year ago
10.0
Great location close to the souks but just far enough away to have calmness. Hotel room was very clean and comfortable and furnished and decorated to suit the location. Food very tasty and great food/bar service
Cons: Nothing at all. Really nice place
Kevon
1 year ago
10.0
The staff is incredibly attentive, providing top-notch service that makes you feel like royalty. The on-site restaurant offers a delightful culinary journey, featuring authentic Moroccan dishes bursting with flavor. Don’t miss the rooftop terrace, which offers breathtaking views of the city and a perfect spot for sunset cocktails. Overall, Palais Khum delivers an unforgettable experience that captures the essence of Marrakech. A must-visit for anyone seeking beauty, comfort, and a taste of Moroccan culture!
Muhammad
1 year ago
9.0
Really liked the decor and the layout. It felt bigger than the property probably is because of its design. Also the pool was great. One member of the reception was very nice, he took our concern regarding the roof room and provided a solution.
Cons: They have some rooms that are separated and situated on the roof which is not made clear at the time of the booking. This can be rather uncomfortable experience however in our case the staff did switch the room.
Cara
1 year ago
8.0
Beautifully designed riad, with very helpful staff. Great rooms and layout of the riad. Lovely breakfast and restaurant onsite.
Z6039RZchriss
1 year ago
10.0
My wife and I had an absolutely perfect 3 day stay at this wonderful hotel. The location was central to all of the sights in the Medina but once inside you were immersed in tranquility and beauty. Our room had an outdoor terrace that afforded beautiful views of the sun setting over Marrakech.
Gonzalo
1 year ago
10.0
big thanks to marouane
Orhan
1 year ago
9.0
Great location and staf especially Anwar Rooms are clean
Cons: Canr find much things to complain
Felice
1 year ago
8.0
Christine
1 year ago
10.0
We arrived in the early afternoon and they served us tea..we were given an upgrade room with 2 balconies. This hotel was lovely and in such a great area for out first days of exploring Marrakech. We were traveling with my husband's company so stayed elsewhere after 1 night but often took a taxi to exact area of this hotel. Wonderful fun shopping area! I was glad to show.my husband a traditional Riad.
John
1 year ago
9.0
Raju
1 year ago
6.0
Tracey
1 year ago
10.0
Location
Cons: Nothing
Gretushy
1 year ago
6.0
The staff is kind and very accommodating to help with requests. The Riad itself is charming but run down, especially when there is so much competition, I would have expected a much better quality of care. The location of the property was on a lovely street with easy and shaded (!) access to the souk and medina, which was very nice and convenient to stroll through.
Cons: The breakfast was really below average which no accommodating any special dietary requirements (even though the menu says they would) and portions were tiny, considering we are in Marrakesh where there is so many culinary delights this was very dissapointing. I was in a room at the very top of the Riad, which unfortunately had a terrible sewage smell every night and morning which made it very unpleasant, the water pressure for the shower was also non-existent, I cannot speak for the other rooms but something to consider!
John
1 year ago
9.0
The location was great to be able to explore the sights and sounds of Marrakech. The staff were absolutely great and nothing was too much trouble for them and we left feeling better for knowing them
Cons: The bed was a little too hard for our comfort
Mike
1 year ago
9.0
Darren
1 year ago
9.0
Ruthie
1 year ago
10.0
everything
Ahmed
1 year ago
7.0
Amazing location! Friendly staff Comfortable rooms
Lisa
1 year ago
10.0
Everything..
Cons: The bed was too firm for me, but everyone else liked it. The air conditioner only kept the bedroom cool, and the living room decent.
Sophie
1 year ago
10.0
Leopoldo
1 year ago
10.0
amzing stuff and a great structur
Gina
1 year ago
10.0
The decoration was exquisite - everywhere was a photo op! Really large bedroom, great location, gorgeous breakfast with variety and the staff were very helpful. A really great hotel.
Cons: A little hard to find but other than that, nothing, it was a brilliant hotel! Although a suggestion - they could replace the bottle of water in the room each day, that would have been a nice touch.
Joseph
1 year ago
10.0
Dorothee
1 year ago
10.0
I had an amazing stay at Palais Khum. This Ryad is a must do! Very well located in the Medina, yet super quiet and tranquil. Gorgeous rooms, I was lucky enough to enjoy an incredible upgrade to the royal suite (room 7) I felt like a queen of Saba. All the staff are really kind and professional. Zack took his time to show me all the rooms during my first visit in Marrakech and remembered me on my way back from Essaouira. Marouan is very professional and kind. I will come back for sure.
Cons: Nothing to dislike. Fantastic stay!
Emanuela
1 year ago
7.0
Iryna
1 year ago
10.0
Daniel
1 year ago
10.0
Daphnee
1 year ago
10.0
I had an amazing stay at Hotel Palais Khum Marrakech. The blend of traditional Moroccan architecture and modern comforts was exquisite. The staff were incredibly hospitable and attentive to all our needs. The room was spacious and beautifully decorated, and the amenities were top-notch. The central location made it easy to explore the city. Highly recommend for a luxurious and authentic experience!
Nicole
1 year ago
6.0
Good
Cons: Tiny room. Uncomfortable bed. Broken safe. Irrebgar hot water.
Luis
1 year ago
9.0
Robin
1 year ago
9.0
The location was great, breakfast was good and the evening meal was good on the occasions when we ate there. Staff are very friendly and attentive. Large swimming pool although a little cold. The roof top area is very big and lots of seating, great area for relaxing.
Cons: Our room was a little noisy as it was on the side of the road. The staff work really hard but sometimes they need more of them particularly at breakfast.
Richard
1 year ago
10.0
The location in the medina was perfect and the Riad was really nice and the staff was very friendly and helpful. We had a junior suite which was beautiful with a big private garden. Price quality was great.
Keogh
1 year ago
8.0
Facilities Staff Location
Cons: N/A
Lisa
1 year ago
10.0
T
1 year ago
8.0
Nice that the hotel arranged the airport transfer, as we arrived very late.
Sam
1 year ago
9.0
jean graham
1 year ago
10.0
Friendly staff
Harrison
1 year ago
10.0
Fantastic breakfast, very helpful and attentive staff, lots of space to relax around the hotel or on the roof terrace, spacious rooms, complementary mint tea on arrival, great facilities, perfect location for exploring Marrakech.
Jadesola
1 year ago
10.0
The location was right in the Medina, we were able to watch to the market The staff were so nice and attentive It was a very spacious place to stay and the terrace was lovely.
Cons: The riad was up a side road, so the taxi/car had to drop us off at the top of the road and we had to walk the rest. It is a pretty safe area, but just because we were both girls we got worried sometimes as we went out a bit later.
Kishen
1 year ago
10.0
Clean. We had a very nice room. All the staff were exceptional and went out their way to make our stay great. I have to mention Marouanne in particular. He provided us with everything we needed, helped us with reservations at restaurants and always smiling! Thank you.
Natasha
1 year ago
6.0
Rooms are large and comfortable. The place is nice and well maintained
Cons: I’d go as far as to say it’s hostile. It’s quiet, which is great… but too quiet. You have to really look for staff to serve you and it lacks a friendly vibe. Should have gone to a riad as I’ve done before! Breakfast is poor and lacks that Moroccan feel! More can be done here for sure. Again, it lacks Moroccan character also
Jelena
1 year ago
6.0
Great location of the property, on the outskirts of Medina. Staff was super friendly and helpful. Breakfast was good
Cons: Beds are horrible, sleeping like on a wooden planks, hotel should really invest in upgrading their mattresses. What’s the point of the good hotel if you can’t sleep well. Also I don’t think floor in our room was cleaned since we arrived.
Sophia
1 year ago
7.0
Dalia
1 year ago
9.0
The best thing about the Palais khum was it's employees, who were very dedicated, polite and helpful. Our stay was fantastic because of them. The food was wonderful both breakfast and dinner .
Cons: The windows and doors are not sound proof unfortunately, so you are able to hear everything. Our room was beautiful but three of the light fixtures were not working, which made the room a bit dim in the night. They should check their lamps periodically to avoid such problems.
Sarah
1 year ago
8.0
Stanislav
1 year ago
10.0
Catherine
1 year ago
9.0
Rita
1 year ago
8.0
Property was comfortable with very friendly and attentive staff. The courtyard in the lobby was very pretty and a nice place to relax.
Cons: A few updates might be needed
Alexis
1 year ago
10.0
Amazing hotel with incredible staff. Every detail was cared for. Rooms are spacious and give an authentic feel. The staff is attentive and caring.
Ayub
2 years ago
7.0
Beautiful facility
Cons: Pretty dirty room and tables, poor breakfast
Edyta
2 years ago
10.0
Great place; perfect breakfast; clean rooms
Cons: Everything was great
Natalie
2 years ago
9.0
I have stayed in many Roads in Marrakech and the is one of my favourites so far, great area - lots of boutiques and arty shops. Super lovely rooms with comfy beds. Staff are lovely and breakfast is great! Pool is lovely. Would definitely book again :)
Cons: Nothing
Michelle
2 years ago
10.0
Great location, good breakfast, helpful staff.
Cons: I loved it all.
Robbie
2 years ago
7.0
Location is excellent and it only 2 minutes from Bacha Coffee and Jardin de Lotus. The souk was right at our doorstep also
Cons: breakfast was limited options and our room over over the breakfast courtyard which was noisy at times
Kudakwashe
2 years ago
10.0
Donica
2 years ago
7.0
GREAT location, nice indoor pool, large rooms, and very friendly staff.
Cons: I have stayed here a few times throughout the years and I've noticed it's decline...it is really time for a re-fresh. Everything just looks tired, old, and worn out. It used to be such a beautiful riad and could be again with some general maintenance and minor upgrades.
Eibhlin
2 years ago
10.0
Service was exceptional, the Riad itself was a welcome slice of quiet in the otherwise hectic medina. Very comfortable and also excellent location.
Stephen
2 years ago
9.0
Location just within the medina
Cons: Nothing - unless you really don’t like hard beds !
#wheretonextandbeyond
2 years ago
8.0
Great looking peaceful place. The staff were excellent with nothing being too much trouble. The location of the Riad was also great with a 15 min walk to the main square and also a 5 min walk to one of the gates
Cons: The room although was sold as a junior suite was a little on the small side and a little dark but we still enjoyed our stay very much...we would certainly stay again
Seeteez
2 years ago
9.0
Alison
2 years ago
10.0
Great location, large comfortable rooms.
Valérie
2 years ago
9.0
Very Nice, lovely people.
Cons: Extern swimmingpool Shower in the bathroom is not practical
Angelik
2 years ago
10.0
My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly friendly. Very clean and we had everything we needed. The front desk staff helped us book excursions and those wre also wonderful. The only thing is that there are no phones in the rooms to call the front desk. Our first night I was freezing because I didn’t realize there was a heater in the room. That was my bad. Also, it is a bit hard to find the front door because the main entrance is in an alley but that is the case with all the hotels in Marrakech. We had the most amazing time and felt incredibly safe walking at very late hours in Marrakech. Can’t wait to go back.
Anna
2 years ago
10.0
Mike
2 years ago
10.0
Nestled in the heart of Marrakech, Hotel Palais Khum is a true oasis of luxury and charm. From the moment you enter the grand courtyard, you're enveloped in an ambiance of elegance and tranquility. The rooms are beautifully appointed, blending traditional Moroccan design with modern comforts seamlessly. Dining at the onsite restaurant is a culinary journey not to be missed, with exquisite Moroccan and international cuisine served with flair. The staff's impeccable service and attention to detail ensure a memorable stay. Hotel Palais Khum is a delightful retreat, perfect for those seeking a truly exceptional experience in Marrakech.
Michael
2 years ago
6.0
Beautiful palace. Beautiful room. Staff were good. Restaurant was decent. Grounds were lovely.
Cons: Says heated pool, it wasn't enough. Room we stayed overlooked one of the main alleyways - it was really noisy - no sound insulation in the room whatsoever. You can hear every man, woman, donkey, cart passing by. Bed mattress was really, really hard. Not good for side-sleepers. WiFi was not good. Sink leaked - not a huge deal. But an easy fix for them.
João
2 years ago
8.0
Patricia
2 years ago
10.0
The location. The rooftop. The spacious room which was warm. Breakfast.
Cons: You had to go downstairs to order room service. The wifi was poor. It was noisy til the early hours.
Tatjana
2 years ago
9.0
Yufan
2 years ago
4.0
Nader
2 years ago
10.0
I recently had the pleasure of staying at Hotel Palais Khum, and I must say it was an absolutely delightful experience. From the moment I arrived, the staff went above and beyond to make my stay memorable. The level of service at Hotel Palais Khum is truly exceptional. The staff members are not only professional but also incredibly friendly and attentive. They anticipated my needs and were always ready to assist with a genuine smile. Their warm hospitality created a welcoming atmosphere that made me feel right at home. One standout feature was the concierge service, which proved invaluable in helping me navigate the local area. Their recommendations for dining and sightseeing were spot-on, adding an extra layer of enjoyment to my stay. The dining experience at the hotel exceeded my expectations. The restaurant staff was not only knowledgeable about the menu but also passionate about delivering a culinary experience that showcased local flavors. The quality of the food was exceptional, and the ambiance of the dining area added to the overall enjoyment of each meal. In conclusion, my stay at Hotel Palais Khum was nothing short of extraordinary. The combination of impeccable service, attention to detail, and genuine warmth from the staff made my visit truly memorable. If you are looking for a hotel that offers a perfect blend of luxury and personalized service, I highly recommend Hotel Palais Khum. It's a true gem in every sense, and I look forward to returning in the future
Cons: nothing
Verified traveler
2 years ago
10.0
Superb location. Lovely room. Personable, helpful staff. Good generous breakfast. Delightful roof terrace on which to spend sunny mornings. Remember to look at shops nearby the hotel. Not all the good stuff is in the souks!
Katie
2 years ago
10.0
The staff, the location, the breakfast, the Hammam, the antmosphere and the hospitality.
Umberto
2 years ago
9.0
Hamza
2 years ago
10.0
Stunning property, amazing location, and very helpful staff!
Kirk
2 years ago
10.0
Great staff!
Lea
2 years ago
10.0
Johannes
2 years ago
9.0
Alina
2 years ago
3.0
The location is great, also the hotel is beautiful itself
Cons: The staff is not very professional and I also had a terrible accident at the hotel and no one even apologized for it, not speaking of fixing the problem
Guerrato
2 years ago
10.0
Palais Khum is a true gem in Marrakesh. The enchanting riad boasts exquisite Moroccan architecture, vibrant colours, and a warm ambience. The staff's genuine hospitality added a special touch to my stay, making it truly memorable. The rooms blend traditional charm with modern comfort, providing a serene retreat. Palais Khum offers a unique and unforgettable stay in the heart of Marrakesh – a hidden oasis that captures the city's essence.
Susie
2 years ago
10.0
Staff very friendly and offered excellent service. Great location Loved the pool
Jerry
2 years ago
10.0
Nur
2 years ago
10.0
Scott
2 years ago
10.0
Excellent service and staff
Shaun
2 years ago
10.0
Extremely clean property with some great spaces to relax. The staff are absolutely wonderful. Food is good, although not any different to another good Riad in Marrakech . What really makes it though other people.
Cons: The mattress on the bed was very hard.
Jerry
2 years ago
10.0
Superb hotel in a great location with lovely helpful staff. Vehicles are not permitted in the old city but the location is an easy walk to where a taxi can get access.
Dunastam
2 years ago
9.0
Sumin
2 years ago
8.0
Staff and the location were the highlight of this riad. The riad common area is beautiful and peaceful. Has nice little restaurants and interesting concept stores on the street the Riad is located on.
Cons: The basic room I have booked is somewhat dark and humid, but clean and functional.
Grace
2 years ago
10.0
The staff are so friendly and the hotel is quiet and peaceful
Cons: Not a single thing is wrong
David
2 years ago
10.0
Idil
2 years ago
9.0
Staff was super friendly and helpful. The gentleman at the front desk he was super kind and friendly and helpful.
Cons: Everything was perfect
Saadeh
2 years ago
10.0
I loved the junior suite, courtyard, the step down into the shower, the open air area to eat, and the very warm welcome! The location was perfect.
Cons: There was nothing I didn’t like.
Ian Douglas
2 years ago
8.0
The location was great. Very pretty hotel, friendly staff. Air con in rooms could be much cooler.
Verified traveler
2 years ago
8.0
The hotel is in the old City and not accessible by car so transfering luggage can be quite challenging. It is also a far walk yo the souk gor shopping and dining. The premises are old and kept in very hood condition. The service is excellent. The restaurant was delicious. Very charming. The indoor pool was beautiful.
TRACEY
2 years ago
10.0
The Riad is beautifully decorated and the rooms are a great size. The staff couldn’t do more for us and made us feel so welcome. Great location for wandering and exploring the main sites in Marrakech.
Janet
2 years ago
9.0
Guillermo
2 years ago
5.0
The facilities
Cons: The staff was neither polite nor helpful. Forget about the Moroccan hospitality here. Many times in Morocco and many riads, this one has a lot to improve in terms of staff. They were sitting on the stairs, looking at their phones, or taking to each other. They were noisy and the maids left the cleaning supplies everywhere. Seems like there was no management.
S
2 years ago
9.0
The location was perfect and the staff were friendly and helpful.
Cons: Swimming pool was a little cool.
Stewart
2 years ago
9.0
Ariane
2 years ago
1.0
The staff was welcoming and helpful. Despite the loud laughters, that prevented us from resting during the day.
Cons: The place doesn’t reflect the pictures on the internet, it looked very old , the swimming pool beds were very old and didn’t look clean. Noisy staff that laughed very loud during the day, preventing us from resting. The breakfast was mediocre. We had to wait so long to be served. Hopefully we got a discount ortherwise the normal price is not worth paying for this place.
Rachel
2 years ago
10.0
The hotel provided extremely helpful and honest advice such as how much to pay for taxis/avoiding scams. We had problems with our flight being diverted and severely delayed by 6hrs but the hotel kept an eye on our updated arrival time and still sent an airport transfer to us despite our very late arrival around midnight! Breakfast was amazing and the location was perfect for walking to the medina, we highly recommend this hotel!!
Ch
2 years ago
10.0
Palais Khum exceeded all my expectations! From the moment I arrived, I was transported to a world of elegance and charm. The stunning architecture, warm hospitality, and exquisite dining made my stay truly unforgettable. I can't wait to return to this enchanting oasis in the heart of Marrakech.
Cons: Rien
Brett
2 years ago
10.0
Great location
Cons: All was fantastic
Keren
2 years ago
10.0
The first room wasn't good as we expected, but the staff was great!! Maruan is fantastic!! They upgraded us immediately and took very good care of us!!
Hannah
2 years ago
9.0
Beautiful property, really lovely bedroom with a little balcony. Roof terrace felt very private and quiet. Pool was stunning and nice place to cool off. The staff were wonderfully helpful.
Anonymous
2 years ago
10.0
Thé Palais Khum is such a wonderful place! The staff the facilities and everything was 5 star. We will certainly be back! ✨✨
Kenza
2 years ago
10.0
Everything was on point. Beautiful grounds and decor is tasteful and unique.
Cons: Nothing
Ozgul
2 years ago
10.0
Impressive riad, very nice detailed rooms. The personel was amazing. We got 2 times a upgrade, second time a fantastic suite because the AC didn’t work in the first room.. We had an amazing stay
Cons: The AC could be colder.
Rebekah
2 years ago
8.0
The location was great for exploring the city and a break from the hectic Medina. Our room was huge, clean and decorated well. The communal areas on the rooftop and around the pool were great to get some peace and a drink! It was our honeymoon so it was a treat to have an upgrade and the staff were so helpful and welcoming.
Cons: As our room was split level, the air con was only around the bed. It meant the bathroom area was quite hot, a fan up there would be helpful. The location is in the middle of the medina so it was quite loud at night/early morning but we were at the front of the hotel.
Ason
2 years ago
8.0
Linda
2 years ago
9.0
super staff, super clean, great food and great location
Kate
2 years ago
9.0
Aditya
2 years ago
10.0
The property was clean, luxury at great location and amazing staff!
Anna
2 years ago
9.0
The property was very unique in its beauty. The suite no. 7 was huge, beautifully designed and very comfortable. It had a private spacious terrace that made our stay even more comfortable. The swimming pool was really nice to have also. The breakfast was delicious. The staff was very accommodating to our requests. Our host was extremely kind and helpful as he gave us a lot of useful tips and suggestions on how to enjoy the old town and its surroundings as well as provided a lot of information on various topics that we appreciated a lot. Overall a very good vibe in the hotel. It was an oasis of calm in the uptempo and hectic medina of Marrakesh.
Ch
2 years ago
10.0
Palais Khum is a true jewel nestled in the heart of Marrakech. This luxurious retreat offers an extraordinary experience that combines opulence, comfort, and impeccable hospitality. From the moment you arrive, you're greeted with breathtaking architecture and a warm welcome that sets the tone for an unforgettable stay. The rooms are a haven of tranquility, adorned with exquisite details and plush furnishings. The staff's attention to every need and their willingness to assist in arranging activities ensure a seamless and enjoyable visit. The gastronomic delights served at the on-site restaurant are a feast for the senses, reflecting the rich flavors of Morocco with a touch of international flair. The serene courtyard, complete with lush gardens and a refreshing pool, provides a peaceful escape from the city's energy. With its prime location, Palais Khum offers easy access to the vibrant souks and cultural treasures of old town of marrakech. For a truly exceptional and memorable experience, Palais Khum is the ultimate choice.
Cons: nothing
Amber
2 years ago
10.0
Very clean, staff was very nice and location is perfect
Cons: nothing
Joshua
2 years ago
10.0
Gordian
2 years ago
8.0
Hamman was very good.
Cons: charge for water even though the price is already high
Zt
2 years ago
8.0
Varun
2 years ago
9.0
Palais Khum's greatest asset is its staff. Everyone was really nice, and ensured that we were well taken care of during our stay. We also really enjoyed the property, which was clean, beautiful and had plenty of nooks and crannies where one could soak in the sun at any time of the day. The location of the hotel is excellent, and you wouldn't be able to tell that it was in the Medina until you step out. Thank you for an incredible stay, Palais Khum!
Cons: Nothing, we enjoyed our stay a lot. The only feedback that we would provide is to provide more options for food in the restaurant / cafe as it can be quite same to everything else that's available in the area.
Erica
2 years ago
10.0
Bruno
2 years ago
10.0
Morocco
2 years ago
10.0
If you want a luxury and comfortable stay in Marrakech, Palais Khum is a wonderful choice.
Gerry
2 years ago
10.0
Beautiful Riad. Wonderful staff, excellent breakfast and dinner. Wine and cocktails are available for purchase. Highly recommend. Easy walk to main road for pick up by car or taxi.
Cons: Some rooms have the bathroom on a different floor than the bedroom
Oliver
2 years ago
8.0
location is excellent especially if you want to explore the medina. all the major restaurants are within walking distance. just be aware that this property is reached on foot and of course there is no parking
Cons: They could improve the entrance area - it is down a smelly alley way which is not their fault and is a minor detail
Anonymous
2 years ago
10.0
location and kindness
Andrea
2 years ago
10.0
fantastic location in the medina but very close to taxi stand . decorated with amazing taste by the owner . super friendly staff
Hayley
2 years ago
9.0
location is great staff are lovely rooms are nice it’s our second stay
Cons: food is disappointing rooms are hot at night as no air con
Scott
2 years ago
8.0
the staff were so friendly and helpful. the location was perfect and the tortoises were a great addition.
Cons: could do with some money being spent on it. rooftop shower is full of rubbish. bit of a smell in the room at times from the toilet.
Ch
2 years ago
10.0
We had a wonderful experience at Palais Khum. The room was clean and comfortable and the staff was amazing. They were accommodating and allowed us to have a (very) late breakfast after 10.00 AM. I would highly recommend this hotel for anyone.
Maria
2 years ago
10.0
Catherine
2 years ago
8.0
Chan
2 years ago
3.0
The breakfast provide variety choice of food.
Cons: with two days of breakfast experience, we found that they served white people with highest priority even though we arrived the restaurant earliest. This raid is recommended by a travel book for its unique decoration in each room. we booked the junior suit for three nights. The booking information mentioned that they have elevator. However, we were given a room on first floor without elevator. I clarified the room type with the hotel staff. They said my room was junior suit but the room with elevator access coild only be provided upon prior special request. he told me that if i was not satisfied with their room, he could cancelled my booking and refund the booking fee to me. i was very astonished and disappointed for being treated like it. i had to be accepted as i could not find any hotel. their facilities were badly maintained. the lamp was broken. the drain was also blocked.
Maritess
2 years ago
8.0
Omolara
2 years ago
8.0
Joan
3 years ago
10.0
great location and staff really helpful especially the receptionist
Michael
3 years ago
9.0
Tim
3 years ago
6.0
friendly and helpful staff
Cons: property is looking tired. bed was very uncomfortable despite being in a junior suite. breakfast was not terribly exciting
Alan
3 years ago
9.0
A beautiful Riad in the heart of Marrakech’s historic Médina. Stunning rooftop for sunbathing and internal pool and dining areas. The staff were all so welcoming and friendly.
Linda
3 years ago
10.0
Absolutely loved it. All of the staff went above and beyond to ensure that our stay was perfect. Would most definitely recommend.
Florin
3 years ago
9.0
Great location in the Medina, easily accessible compared with other riads, high standard, friendly staff. Our suite was huge, beautifully decorated and furnished in traditional style
Sarab_18
3 years ago
9.0
A beautiful riad. We particularly loved the relaxed vibe and the spacious suite which came with two outdoor seating areas. The staff was so welcoming and attentive. The heated swimming pool is a good size compared to the ones you find in other riads which are more on the lines of a plunge pool. The area around the riad is safe and convenient for a quick walk to the souks. Plenty of excellent restaurants and eateries are close by. We will probably be staying here again when we plan our next trip to Marrakech.
Cons: None of these were deal breakers for us but if we have to point out: a. The pool opens at 12:00 and closes at 18:00 which is a bummer since you're mostly out during that time. Enjoying the pool requires you to allocate time specifically; and b. There was limited room service, so we could not order food for our room but I understand this is true for all riads. These are minor niggles but do not take away from the fact that we had an excellent stay.
Anjuli
3 years ago
10.0
Wonderful! Better than we expected! Very good value for money the service was so brilliant, staff were so friendly, rooms were massive and well met and super clean. Would definitely recommend
Rick
3 years ago
3.0
Very limited breakfast
Bhavini
3 years ago
10.0
It's a hidden surprise. Right in the old town within easy access to the souks yet away from the crowds. Would definitely stay there again.
Alan
3 years ago
8.0
The suite in beautiful Moroccan style
Cons: No room service
Stuart
3 years ago
10.0
Location ,staff and excellent breakfasts.
Cons: Nothing not like
Peter
3 years ago
8.0
Great location, fabulous staff.
Julie
3 years ago
9.0
I liked the extras and the location
Anonymous
3 years ago
7.0
Really great location and had an amazing Moroccan vibe to it.
Cons: Could be a bit more modern - TV was so small and did not work. Booked a hammam and the staff let other guests take our spot - had a flight that day so could not do one which was not the best ending to the trip, was really looking forward to that.
Gürsal
3 years ago
10.0
Elegantly decorated, beautiful hotel, very good location, very comfortable rooms, delicious breakfast and dinner, definitely worth staying
Georgia
3 years ago
10.0
Ray
3 years ago
8.0
Super position for the Medina and easy to get around. The staff in general were very helpful and pleasant. The Riad was beautiful with many areas to sit and relax. The roof terrace will be fabulous when it gets warmer. Room was amazing.
Cons: Breakfast was limited and slightly boring especially if you didn't eat eggs. Staff not particularly organized. Tea and coffee in the room would have been nice.
Clementine
3 years ago
8.0
best location you can dream of. perfect area, super convenient. nice riad and quite good breakfast included
Cons: our room (10) was quite noisy because of the cafe below and the road but they have much quieter rooms. our room was very cold even with heater on, it was in January.
Charlotte
3 years ago
10.0
The staff were so polite and were available to help with anything. The riad feels so relaxing, and is a great escape away from the busy streets of Marrakech! The location is so central, but is down a quiet side street so is away from the hussle and bustle of the souks.
Cons: Nothing, the riad was wonderful!
Irina
3 years ago
7.0
Julie
3 years ago
8.0
Location was good - easy to get about and short walk to taxi rank to visit outside the Medina.
Cons: Wi-Fi was very poor and we couldn’t connect in our room! Also limited around hotel! One day it was very cold and there was no where warm to sit - even the pool room was cold! Air con didn’t work very well very loud! I ordered a burger and chips one day and got a burger with peas and carrots & broccoli??!, waiter said there was no fries then my son in law came in and ordered and got burger and fries!!
Will
3 years ago
10.0
Stunning hotel. Best hotel we had in 9 days in Morocco. Rooms were large and nicely decorated. Bed was very comfortable. Staff very friendly. Breakfast great. Rooftop terrace lovely. We didn't use the pool but it looked great.
Cons: The water pressure was variable but good enough. The location is a little bit away from the main square but there were two routes to get there which made it easy (one through the souks and one round the edge of the medina).
Faisa
3 years ago
10.0
such a beautiful hotel and service was exceptional
Cons: I loved everything
Lucas
3 years ago
8.0
Beautiful setting, great location, good food, friendly staff
Sudhir
3 years ago
9.0
beautiful riad , great staff.
Cons: Need more lighting in room, better temp control
Damir
3 years ago
8.0
Yixuan
3 years ago
10.0
Dajana
3 years ago
8.0
Very polite staff. Excellent location, maybe the nicest and cleanest part of Medina.
Cons: Breakfast was below expectations for such property. Very limited selection. 7 days of eating different kind of eggs. The suite we stayed in was very difficult to heat, I felt cold constantly. Since we were group of 8 people, the others had rooms which were much warmer, than the one I stayed in with my partner. So I would recommend to take a regular room and skip the overpriced suite.
Avrom
3 years ago
10.0
Beautiful Riad with spacious rooms and wonderful decor. The staff are very kind and helpful with the surrounding area. The room (royal suite) was comfortable clean and huge. This place is definitely recommended but I would suggest eating out. The food and service in the restaurant was not good.
Björn
3 years ago
10.0
Palais Khum is an absolute gem in Marrakech’s Medina. Perfect service, outstanding friendly & helpful staff, very high quality Riad design, amazing food restaurant, beautiful roof top terrace, and a super convention location at a higher end of the median on the west-northern entrance.
Cons: nothing - can only recommend staying in Palais Khum.
Nicole
3 years ago
10.0
Ardiane
3 years ago
10.0
Helen
3 years ago
9.0
The staff were very friendly & helpful. Great breakfast with serious coffee. Wonderful location for exploring the medina & souks. A cool, calm oasis which mixes the traditional with a modern twist.
Cons: Showers rather temperamental going hot to cold.
James
3 years ago
9.0
Nikos
3 years ago
7.0
Jon
3 years ago
9.0
Scott
3 years ago
10.0
Melanie
3 years ago
10.0
The property is stunning despite initially appearing non descript our room was great with our own private courtyard
Jimmie
3 years ago
10.0
the room was a little dated but the excellent service and care of all the team more than made up for it. everyone of them was so well trained and attentive to your needs. they found solutions for my last minute tourist needs which I thought no one could, Kudos to them
Luca
3 years ago
7.0
clean, nicely located, nice communal areas, nice staff
Cons: room could be better
Shruthi
3 years ago
10.0
Loved the place
Duanys
3 years ago
10.0
Very good
Triin
3 years ago
9.0
Rochelle
3 years ago
9.0
I can highly recommend Palais Kuhm which is in a perfect location.This Riad is beautifully decorated and the staff were excellent and nothing was too much trouble.Will definitely be returning.
Cons: the wifi was very hit and miss
Rochelle
3 years ago
9.0
I can highly recommend Palais Kuhm which is in a perfect location.This Riad is beautifully decorated and the staff were excellent and nothing was too much trouble.Will definitely be returning.
Cons: The Wifi was very hit and miss
Graham
3 years ago
9.0
The breakfast is phenomenal Staff can’t do enough for you The pool was never busy It was nice to have excursions on offer - we saw so much
Cons: Wifi is poor
Sarah
3 years ago
9.0
James
3 years ago
7.0
Jing
3 years ago
7.0
Margo
3 years ago
10.0
Great location in the nicest part of the zouk. Very friendly staff. We got upgrade to the junior suite which was great. Very good bathroom and bed.
Bukola
3 years ago
9.0
Everything was great. staff were super helpful and accommodating. had dinner at the hotel twice and the food was delicious
Cons: Expensive for Morocco
Sarah
3 years ago
9.0
Lovely rooms and furniture . Good terrace
Cons: Check out was a bit involved
Kuzma
3 years ago
8.0
The location and everything was very clean. The stuff vas really very obliging.
Cons: I vas disapointet that the room didn’t have a window.
Hayley
3 years ago
9.0
Location was excellent, the staff are amazing
Cons: food wasn’t the greatest
Brigit
3 years ago
8.0
Great location. Breakfast and coffee was delicious. Room was amazing.
Carol
3 years ago
10.0
Very peaceful, tasteful design and decor, staff very friendly and attentive in an area of the medina a bit quieter as it is closer to one end. Some areas like our step down shower and some common areas need some sprucing up, but overall a very positive stay.
Rula
3 years ago
10.0
Everything, it was amazing. Could be better if drinking water bottle is added to room daily. Although it seems all Riads and hotels stopped to do this after covid. Everything is excellent. we enjoyed the stay.
Eric
3 years ago
7.0
Kathryn
3 years ago
9.0
Nosa
3 years ago
9.0
Toya
3 years ago
10.0
The decor, ambience and location were all amazing. The hotel was truly beautiful and luxurious. The staff were so friendly and accommodating. They even upgraded our room for free. I wished we had stayed here on our first trip to Marrakesh before this. If I ever visit here again, I will always stay at Palais Khum.
Cons: Nothing.
Travel
3 years ago
8.0
Excellent location for proximity to Souk, loved the ambience, staff were so friendly and helpful. Inside pool is a bonus. Enjoyed the food and the great Margarita. 🙏 Thank You
Cons: All excellent
Javier
3 years ago
8.0
It is easily accessible by 2min walk from where the taxis can drop you off. Great staff and the place itlsef is stunning. There are plenty of nice restaurants nearby and the restaurant of the hotel itself was really nice too.
Cons: Cleaness of our bathroom could have improved.
Sian
3 years ago
9.0
Great location and a lovely Riad. Really clean and well equipped. Unfortunately circumstances meant that we had a couple of issues with the room which the staff were most keen to resolve. They handled the situation professionally and with consideration and for that we were grateful.
Taku
3 years ago
8.0
everything are stylish
Cons: I couldn’t use “Hammam” because of full booking.
Adam
3 years ago
7.0
The hotel is in the best part of the Medina .
Cons: This hotel used to be one of the best in the Medina, however since Covid understandably they have had to cut costs and save money, maintenance was the area they cut and it can sadly be seen. Sun lounger cushions are warn, sun umbrellas broken, pool towels need replacing and the terrace on the roof unloved.
Marijana
3 years ago
9.0
We loved everything about the palace; the location, great breakfast, the swimming pool, friendly staff, the cat and the turtle.
Cons: Can’t think of anything.
Bellwood
3 years ago
10.0
Fantastic location on the edge of the median and easy to find. Lovely, peaceful interior with really welcoming staff. The pool really makes this place, loved it. Also a great rooftop terrace and alcoholic drinks are on offer.
Cons: Our room was lacking a bit of natural light but it really didn’t matter and it was still really comfortable
Magdalena
3 years ago
10.0
Everything was good about my stay but staff working there made my stay very special
Jamie
3 years ago
9.0
staff excellent, very welcoming and helpful. pool refreshing and cool. beautiful building the kitten and the tortoise!
Cons: restaurant food was ok, not fantastic
Sophie
3 years ago
10.0
Vehiphan
3 years ago
10.0
Faith
3 years ago
9.0
I liked that the staff were really friendly and helpful. They all went an extra mile to please.
Cons: I feel like the property could use a little bit of upgrade
Ejike
3 years ago
10.0
serene, artful, quaint. entire staff considerably helpful
Cons: nothing.
Kirsty
3 years ago
10.0
Absolutely amazing! Such a beautiful place and friendly warm and welcome staff. The rooms were exceptional and the breakfast amazing! We will definitely be going again!
Daniele
3 years ago
9.0
Bodie
3 years ago
9.0
- breakfast - very friendly and helpful staff - location was great. Right on the edge of the old town and easy to access without getting lost down all the confusing laneways - When we arrived our A/C wasn't working so we were quickly moved to another room
Cons: - Everything was pretty much as we expected, there's not much we would change
Mary
3 years ago
10.0
Staff are all lovely, very attentive and respectful Always wanted to make sure you had a good stay
Valérie
3 years ago
10.0
the location was perfect
Grace
3 years ago
10.0
Amazing location! The staff were so kind and helpful. the place was stunning.
Andrienne
3 years ago
10.0
The authentic feel of the property and great service we received.
Stephen
3 years ago
10.0
beautiful hotel, great location, wonderful staff
Cons: overall it was great, small point, but the WiFi could do with an upgrade.
Austin
3 years ago
10.0
The staff went above and beyond to make our stay comfortable, giving extensive advice about the city, helping barter with taxis and providing free water. Facilities were also clean and lovely in a great area
Cons: Only potential improvement could’ve been the meals excluding breakfast, which were perfectly nice but more expensive than most restaurants. Then again, eating out is the best option anyway!
Lynne
3 years ago
8.0
very stylish hotel - rooms were beautiful - lovely, helpful staff, nice pool and area to lounge in
Cons: taxi can’t go down the street so you need to walk to transport but it’s really not far
Mouad
3 years ago
9.0
Tomomi
3 years ago
9.0
decoration. so beautiful. location was great too. easy access to many things and i felt safe. breakfast was great, many options. staffs were very nice.
Cons: air condition was quite neutral. it was not big problem but should work better.
Mitchell
3 years ago
10.0
The breakfast was my favorite part. Included in the stay, and so delicious!
Stefano
3 years ago
8.0
Jose
3 years ago
8.0
Verified traveler
6 years ago
10.0
A small little palace of ur own with a lovely terrace and a indoor pool
kevin
6 years ago
10.0
Exactly the experience we wanted, this Riad delivered on every level. From the moment we stepped off the plane we knew we were in great hands. The taxi was waiting and one of team met us to direct us to our accommodation. We had a suite, our room was big, clean and just perfect. I cannot exaggerate the level of care and attention we received. We also used the Hammam in the Riad
Verified traveler
6 years ago
10.0
Great customer service. Fantastic location. I really enjoyed my stay at Palais Khum!
Verified traveler
6 years ago
10.0
What a wonderful hotel! The service was amazing. From the moment we arrived in the airport (they had a driver meet us there and take us to the hotel for 15usd) we felt very well taken care of. When we arrived at the hotel the staff had us sit and relax in their beautiful atrium with some tea and cookies while they brought our luggage to the room. During this time they give us a brief overview of the city; where to go/not go, eat/not to eat. Our room was the Berber junior suite, which was so beautiful and quiet. The bed was firm but comfortable and the shower was beautiful. The terrace is great for a sunbath or to find a nice spot to read. This hotel does serve alcohol so you can have a nice refreshing drink on the terrace as well. Be aware of the cats that roam the roofs. They walk around like the own the place and can be loud at night, however it seems like a norm in the city so I cannot penalties Klum for that. The only negative I can think of is that the condition of some of the amenities were well used. For example the pool was missing quite a few tiles and the terrace chairs were quite old to the point of being unsafe. All in all I will be back without a moment a hesitation.
Verified traveler
6 years ago
8.0
Stylish and well maintained property located in medina
Zoltan
6 years ago
10.0
Amazingly beautiful riad, the interiors are super and all the small details are well thought out. It’s a real food for the soul. Location is also great! Rooftop terrace is like a little oasis.
Ruth
6 years ago
10.0
Just spent a fabulous Christmas week at Palais Khum with our adult son. Beautiful rooms, very comfortable beds, wonderful included breakfast and amazingly helpful staff! The location in the old part of the city, the Médina, is the best way to see Marrakech but Palais Khum is close enough to a real street when you want to escape the crazy souks! A perfect location. Highly recommended.
Derek
6 years ago
10.0
Palais Kuhm is the perfect place to stay when in Marrakech. The staff was phenomenal in both making you immediately feel welcome as well as help with setting up tours or spa treatments. The room was clean and comfortable. And so quiet from the hustle and bustle of the Medina. I would definitely stay here again on future trips to Marrakech
Indira
6 years ago
8.0
Palais Khum is a lovely Riad tucked away in a side alley, near the Dar el Bacha. The staff were all exceptionally friendly and helpful. The only negative would be that the room was dimly lit and could have had brighter lighting. Other than that, good food, great location and great hospitality from an efficient staff. The owner was also incredibly helpful with advise on restaurants and bookings, as were Yassin and Annas and others at reception.
Bethany
6 years ago
10.0
Palais Khum was an absolutely perfect way to explore the amazing city of Marrakesh on a romantic weekend. From the moment we stepped into the Palais, it was truly like being transported into a different world. We were served mint tea and cookies in a courtyard with a fountain. The room was immaculately clean and full of beautiful Moroccan furniture and art pieces. The wifi was super fast. The bathroom and bed were so comfortable, and the AC was a welcome relief from the hot days. Breakfast is served in a white glove French manner with many made-to-order choices. The Palais also has a restaurant onsite and a café for pastries and gelato. We enjoyed the large indoor pool and adjacent sunning area. The rooftop terrace is huge! We reclined there to listen to the evening call to prayer. Although there are souks steps away and the main square and mosque are less than a 10 minute walk, it is so quiet and peaceful once you step inside the Palais doors. They also have a hammam in the hotel (try it, definitely an experience!) Each area of the hotel is beautiful with amazing attention to detail. But the real treasure is the staff. Every single person, from the front desk manager to the bellhops, restaurant staff and hamman ladies were so welcoming, friendly and eager to please. They answered our many questions, made tour reservations and gave advice. And they spoke several languages fluently! They truly made us feel like royalty (and family). I highly recommend this hotel.
Bethany
6 years ago
10.0
Palais Khum was an absolutely perfect way to explore the amazing city of Marrakesh on a romantic weekend. From the moment we stepped into the Palais, it was truly like being transported into a different world. We were served mint tea and cookies in a courtyard with a fountain. The room was immaculately clean and full of beautiful Moroccan furniture and art pieces. The wifi was super fast. The bathroom and bed were so comfortable, and the AC was a welcome relief from the hot days. Breakfast is served in a white glove French manner with many made-to-order choices. The Palais also has a restaurant onsite and a café for pastries and gelato. We enjoyed the large indoor pool and adjacent sunning area. The rooftop terrace is huge! We reclined there to listen to the evening call to prayer. Although there are souks steps away and the main square and mosque are less than a 10 minute walk, it is so quiet and peaceful once you step inside the Palais doors. They also have a hammam in the hotel (try it, definitely an experience!) Each area of the hotel is beautiful with amazing attention to detail. But the real treasure is the staff. Every single person, from the front desk manager to the bellhops, restaurant staff and hamman ladies were so welcoming, friendly and eager to please. They answered our many questions, made tour reservations and gave advice. And they spoke several languages fluently! They truly made us feel like royalty (and family). I highly recommend this hotel.
Robert
6 years ago
10.0
Great staff and service. Enjoyed the included breakfast everyday. Would definitely stay there again.
Imtiaz
6 years ago
10.0
Having been to Marrakech a large number of times, we decided to take a few friends with us, to show them some of the magic the city has to offer. Palais Khum was our Riad of choice this time around, it definitely didn't fail to deliver! Its a little oasis in the heart of the medina. It has a pretty sized indoor pool with plenty of seating and lounge areas for the guests. Rooms are large, spacious and AC'd. Perfect for the weekends when the temperature hits 40+. Our two luxury rooms had balcony areas over looking the heart of the riad. Great for a glass of wine :-) Food including breakfast was sublime; we were pleasantly surprised how good it was. This is one our recommended list. Well done team Palais Khum!
Verified traveler
6 years ago
10.0
This Riad is well kept. The staff are very helpful and attentive. The decor and design of the facility are beautiful. Everything looks much better in person. The online photos don’t do this place justice.
Verified traveler
7 years ago
10.0
Attention to detail, great taste, Henry helpful concierge and owner that went out of their way
Verified traveler
7 years ago
10.0
We really liked the authenticity of the decoration and friendliness of the staff - they couldn't have done more to make us feel welcome! Only potential issue is our room was only accessible via the roof terrace which might have been an issue if the weather hadn't have been beautiful!
Catherine
7 years ago
10.0
Highly recommended!
Starts From
$388.00 / night
2 Derb El Hammaria Dar El Bacha, Medina , Marrakech, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
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Expertise and Experience
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Comprehensive Planning
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Call : (+212) 611 711 470
Email : hi@insiderinns.com