InsiderInns - Get Closer to the Dream

Rajaa

2 days ago

10.0

This is my second visit to this beautiful place! Honestly, you can’t ask for more, wonderful set up, beautiful nature, amazing staff, great food. I stayed 2 nights and felt like a new person. If you’re looking to get away and rejuvenate without compromising luxury, that’s the place to be. Can’t wait to come back.

Cons: Everything was PERFECT

Teresa

1 week ago

9.0

Beautiful and comfortable

Wilko

1 week ago

10.0

Paradijs in het Atlasgebergte. Super gastvrij, alles kan en niets moet. Regelen leuke gidsen voor activiteiten. Verblijf was boven verwachting.

Kathryn

1 week ago

8.0

Beautiful spot in a stunning valley. Very relaxing. Good food. Staff really helpful advising us on where to hike /run

Ismail

1 week ago

10.0

Top

Cons: Rien

Stuart

2 weeks ago

10.0

Oh how shall I unskilful try the Poet's Occupation. The happy hours, the tuneful powers. That whisper inspiration... As I look oe'r, bold Ouirgane's shore. Proud Atlas towers ahead Chez Momo brings its pleasing form. Oh joy. I rest my head...

Cons: Nowt...

Robin

2 weeks ago

9.0

Lage, Zimmer und Essen waren super

Cons: -

Ramona

3 weeks ago

7.0

Andrew

3 weeks ago

9.0

Mikael

4 weeks ago

9.0

Hyggeligt hotel med skøn have i dejlige omgivelser og med et skønt personale

Cons: Maden i restauranten kunne godt være lidt bedre. Men fint prisniveau.

KALYNKA

4 weeks ago

10.0

Mona

1 month ago

9.0

L'endroit, la gentillesse du personnel, le restaurant.

Cons: Chambre triple au prix élevé pour un niveau de confort, d'equipement et de déco assez basique. Mais l'enclos gênant est d'avoir des voisins bruyants ou fumeurs, car les ouvertures ( porte-fenêtre et fenêtre ) ferment mal et tout passe. Jolie terrasse extérieure mais table inutilisable car tordue, et chaise au coussin pleine de poils de chat. Pour le prix élevé de la chambre ces détails sont dommage.

Christine

1 month ago

10.0

Quelle quiétude ! Magnifique cadre avec une superbe terrasse sur le toit. Belle végétation. Personnel charmant, literie très confortable et chambre spacieuse. L'endroit idéal pour se ressourcer.

Charles Alain

1 month ago

4.0

The hotel is beautiful, with a nice pool and fantastic mountains around.

Cons: There was a mixup with our reservation and they didn't have a prepared room for us. The first one was incredibly dirty and hadn't been cleaned since previous users. After complaining, a new room was provided that was only a slight improvement and we had to ask to have parts cleaned. The owner's brother was finding excuses instead of apologising and actively cleaning our room. I'm sure 90% of reservations won't have this issue, yet even such uncommon instances are not acceptable. Very disappointing.

Anna

1 month ago

10.0

What a gorgeous hotel. The hotel is a very attractive building with great facilities. The pool is a great size in a very peaceful garden. There is a great terrace on the top of the hotel which is a great place to watch the sunset with a cold beer or cocktail. We came here after 3 days of walking in the Atlas mountains and it was the perfect place to relax and rest the legs.

Cons: Having to leave!

guy

1 month ago

9.0

Mooi authentiek gerenoveerd na de zware schade van de aardbeving....verzorgd als weleer ! 🍀

Marc

1 month ago

8.0

Claude

2 months ago

10.0

Tout était parfait D’ailleurs nous sommes restés un jour de plus Calme. Zenitude

Cons: Qualité du linge delit

Carrie

2 months ago

10.0

carina

2 months ago

10.0

Everything!

Cons: Nothing!

Louisiana

2 months ago

10.0

Beautiful room on top of the restaurant with the most stunning views to wake up to. The garden is maintained wonderfully. And the best was the staff, all so kind and helpful and attentive!

Robert

3 months ago

9.0

Beautiful buildings in an amazing position. Our first thought was that the images on the website don’t do justice to this incredible place and its gorgeous gardens.

hicham

3 months ago

9.0

Graham

3 months ago

10.0

Beautiful setting in High Atlas

Hichem

3 months ago

10.0

Magnifique cadre, paisible, très bon accueil, idéal pour déconnecter de la ville et du bruit 👍

Maurice

3 months ago

9.0

boris

3 months ago

10.0

Die Unterkunft ist wunderschön und gepflegt. Man hat tolle Blicke auf das umliegende Land. Sehr toller Pool auch. Das Essen hat ausgezeichnet geschmeckt. Toller Service von den Angestellten, die dafür sorgen, dass man sich sehr willkommen und zu Hause fühlt.

bouzoubaa

3 months ago

10.0

Dépaysés nous avons profité de cette retraite familiale loin du bruit. Un endroit totalement isolé où les seuls sons sont ceux des oiseaux. Agréable, paisible et bien ensoleillé. Un personnel au petit soin, pas mal d'activités aux alentours et des locaux très propres et bien entretenus. Une vue aussi bien sur la vallée que sur le lac et le barrage de Ouirgane.

henry stephane

3 months ago

10.0

Nous avons passé trois jours absolument merveilleux en famille dans ce lodge niché au cœur des montagnes d’Ouirgane, à seulement 1h30 de Marrakech. Dès l’arrivée, on ressent une sérénité totale : le cadre est idyllique, verdoyant, reposant, avec une vue spectaculaire sur l’Atlas. Le personnel est aux petits soins, toujours souriant, attentionné et d'une grande gentillesse. On se sent immédiatement accueilli comme à la maison.

Cons: RaS

Dominik

4 months ago

10.0

Louise

5 months ago

10.0

Staff outstanding, friendly and great service. Beautiful auberge, lovely gardens and pool. Excellent food and good selection of drinks.

Cons: Nothing

Laura

6 months ago

10.0

Exceptional service. Beautiful hotel with exquisite grounds - lovely flowering gardens. Beautifully decorated rooms. Delicious breakfast and dinners.

Eva

6 months ago

8.0

Food is excellent - great choice of food and drink and lunch. Only downside is that for dinner they advised it’s a 3 course set menu, with 3 choices at each course. When we came to pay the bill each item is priced separately… we would’ve preferred not to have full 3 courses had we known this

Cons: Rooms themselves are quite basic and small given the price, compared to other options close by that are cheaper and bigger

Sofia

7 months ago

10.0

Boumaazi

7 months ago

9.0

michaelrH7569ZL

7 months ago

10.0

We stayed here with a small group tour run by Intrepid. This hotel was the nicest of all of them! Warm & cozy, beds were great, showers forceful & hot. Rooms across from pool very spacious with a nice sitting area and patio. Great views from rooftop decks!

M

8 months ago

9.0

A wonderful hotel in the most amazing grounds. Wonderful staff and delicious food. It really is a great place to stay and so peaceful.

Seraj

8 months ago

10.0

A beautiful retreat in the middle of natural beauty overlooking a lake

Cons: A bit tricky to find

Kimberly

8 months ago

10.0

It was such an incredible experience - a beautiful hotel and landscape, and in a nice location. The staff were so personable and nice. They even built a fire in our room, which was lovely. The attention to detail was noticed whether with check in, the meals or allowing us a late check out. We highly recommend Chez Momo and hope to go back one day!

Cons: Honestly, we had no complaints with the experience. It is a great price for what you receive and the landscape around it is breathtaking along with the pool area. Great hiking is right nearby as well.

Jenny

8 months ago

9.0

Very friendly and welcoming staff. The food was excellent and very good value. We visited in February and it was a little chilly. The staff went out of their way to make it cosy and lit a fire in our room. The views from the roof terrace are amazing.

Cons: The only negative was the mattress and pillows were very hard.

Alan

9 months ago

8.0

Bassam

10 months ago

9.0

Nicole

10 months ago

9.0

Wonderful, charmy small hotel somewhere in a valley. extremely friendly staff, good food, very clean rooms. Even did light a fire in my fireplace in the evening because it was kind of colder

Zegarski

10 months ago

10.0

A truly welcoming place with exceptional five-star service. The main building and suites are new, beautifully decorated, and our suite was even better than the pictures—cozy and inviting. We loved the delicious food served by the fireplace and the stunning starry views from the rooftop terrace. By far, the best place we stayed in Morocco.

Anoniem

11 months ago

8.0

Beautiful hotel with very friendly staff who try to make your stay as comfortable as possible. Many wood burning fire places, even in the rooms.

Cons: I would not recommend to go to the Ouirigane regio in the December period, the climate is a bit too cold and the pool is not heated, I gues the temperature of the water was around 12deg. which did not make it very comfortable to take a dive.

matthew

1 year ago

10.0

We had a wonderful stay at Chez Momo II. The views from the hotel are breathtaking and there is able patio space to relax and take in the surroundings. Food at the hotel was phenomenal and very reasonably priced. Staff was very easy to work with and accommodating. I would highly recommend going for a guided hike to the “top of the world”. Ask for a guide by the name of Mohammed to show you around. Highly recommend this area of Morocco and this hotel specifically.

505lesleyw

1 year ago

6.0

We stayed here for one night having booked a classic suite with hotels.com (room 13) and we're a little disappointed for the price we paid of £93 with breakfast. The hotel is situated up a track off of the main road and is well sign posted. The hotel has a lovely bar and restaurant area along with outside seating and a roof top terrace and an outside unheated pool. They really are all very appealing to look at. The views from the roof top terrace were stunning and a lovely place to sit with a drink and admire. We had a superb bottle of Moroccan red wine which was very much enjoyed. Our room (13) was set in a corner of the garden and inside comprised of a queen bed, sofa and wardrobe along with a bathroom. Unfortunately we weren't able to get any hot water out of the sink or shower for the duration of our stay despite running the water for some time. So no showers for us. Unfortunately felt a little unhygienic. The lights in the room also only partly worked so one side of the room was in darkness. Outside there was no light by our room and it was very dark on returning to the room after dinner. The bed was very hard and not the most comfortablist either. WiFi is only available in the bar and restaurant area and not particularly good which was ok for us. But if you desperately need this ie for work I would consider whether this is the right hotel for you. We took dinner in the restaurant and again were a little disappointed. We were sold it as a set menu of two choices for starter, main and dessert. The starters were cheese pasta or vegetable soup, the mains were lamb tagine or 2 chicken skewers and chips and the puddings were apple tart (very hard) or banana cream. When we paid the bill each item was individually priced. If we had known they were individual items we certainly wouldn't have had all three. The best being the cheese pasta. Breakfast consisted of breads, cake, jams, an omelette to share, juice and coffee which we enjoyed. The hotel overall is very pretty and has amazing views but is definitely lacking some standard necessities.

mick

1 year ago

6.0

We stayed in room 13 booking a classic suite and were very disappointed. The room consisted of a queen bed, a sofa and bathroom. There is no tv in the rooms as advertised. We had no hot water from the shower or sink taps for the whole duration despite running the taps for some time. It also had part of the room with no lights as they did not work. Dinner was sold as a set menu but on departure we saw that each item had been individually priced and we needed not to have them all. The menu choices were limited also. On a plus side the hotel has some amazing views along with a lovely rooftop seating area, also the restaurant and bar were very pleasant too. In the grounds there is an unheated swimming pool. WiFi is only available in the restaurant and bar not in the rooms. Overall disappointing stay for the price we paid. Would not recommend.

sally

1 year ago

10.0

What a special place. Not only the location and views, but the staff were so lovely, warm welcoming, couldn't do enough to help. Everything was spotlessly clean. The room was lovely. So much character around the hotel. The pool is just big enough for little lengths and perfect in the heat. Beautiful gardens. Amazing value for money. Only 1hr from airport, taxi organised by the hotel. We carried on using the same taxi driver during our stay.

Matthijs

2 years ago

9.0

The rooms, the garden, the setting of the swimming pool and the terraces around it: the characteristic atmosphere of the building and the terraces and garden around it: all is of the highest quality but in balance with Moroccan architecture and style.

Cons: Even though every dish was worth a photo, the quality of the food, the tastiness of it, the variety could be improved. Equal to Moroccan standards, but for European guests it could have been better. Please think of fresh fruit and juices with breakfast!

Eveline

2 years ago

9.0

Highly recommend! Would def stay again! Great breakfast, pool, rooms and food

Bart

2 years ago

7.0

Nice rooms, nice pool, pretty garden.

Cons: Staff was more interested in their phones than in their guests (contrary to all other places we visited in Morocco). Communication was poor, with the main issue that the staff kept making assumptions on what we would want instead of asking us. There was little to no information on what to do in the area. We dediced to leave a day early (after 2 days instead of 3) and despite the fact that we fully paid for 3 days the manager asked us to give a tip of 10% based on the total sum paid to booking.com upon checkout.

Kerr

2 years ago

9.0

Avanballegoijen

2 years ago

8.0

scenery, quiet location, nice rooms, good beds, cosy restaurant and bar with wood fires. beautiful swimming pool with terrace and rooftop terraces. lovely sylvester dinner and live music.

Cons: wifi lousy, wah basin drain not ok, was immediately repaired but was still draining slow. was locked into bathroom at night because of failing door latch. (room 8).

Kim

2 years ago

8.0

Paul

3 years ago

6.0

beautiful decor and gardens

Cons: too many steps but I’m disabled

Cameron

3 years ago

9.0

Location was quiet and scenic, close to the lake and saw thousands of stars at night. Breakfast was very tasty and plenty of choice. Dinner was a very reasonably priced 3 course meal exceptionally cooked.

Cons: If I'm being picky I do love a heated pool but if it was summer and not November I'm sure it would not be needed.

Laura

3 years ago

9.0

Beautiful area. Secluded and private. The pool is not heated but I enjoyed a quick dip. Dinner was 3 courses with 2 options and very well presented and tasty. Lots of breakfast and traditional. A pleasant experience. I went for a self guided hike nearby and passed some very remote villages.

Milan

3 years ago

8.0

Zakaria

3 years ago

7.0

The location and staff are exceptional!

Cons: it was a bit tricky for us having a 3 months old baby. The bathroom door didn’t close properly, the main door made a loud cracking sound as you open it, and the bed mattresses definitely need to be changed.

Ismail

3 years ago

9.0

691khadijab

4 years ago

10.0

This place is just amazing, I really recommande it if you're looking to recharge, find peace and run away from the noise of the city. Every thing was great starting with the staff, the room, decoration, food, and of course the placement that will take your breath away.

sandiissa1

4 years ago

10.0

We loved this place very much The guys are very good i mean all the stuff including Mohamed We recommend it very much The food was amazing The pool is good We spend two days, it was very good to had a nice walk in the Valley of Ouirgane The calmness of the place

Passport46143201485

4 years ago

2.0

Bad service, no facilities, disaster rooms, no hygiene, no hot water, food not even freshly made, rude owner, literally no reason to be there. The service was very slow, there are only two guys on the reception and they are the same ones who work at the restaurant and the cleaning women are the one who cook which are only two women. The room were below poor, there was no hot water, no tv, no wifi, the covers were really the lowest quality yo li can find, in addition to no hygiene. The garden was full of frogs and insects that were tes treated. I booked two nights and when I wanted to leave after only the first night the owner kept asking me to pay the second night by saying it would be a nice gesture from ne then literally kept asking for money saying it’s a crisis period. The food was horrible the bread was burnt every time they serve it, the food wasn’t freshly cooked, and NOT DELICIOUS at all. Seriously it’s a nightmare. Needs renovation and a proper staff. The only star I gave was for the nature and mountains.

marouanbe

4 years ago

8.0

Spent 2 wonderful days, great staff very friendly, the view is breathtaking 360 degrees, nothing much to do around but perfect for relaxation and disconnect. Highly recommended for couple or family and pets are allowed.

cyriellel2018

5 years ago

2.0

It was a let down. The place is set in the beautiful countryside. It has a lot of potential but unfortunatly, the staff (even is they were friendly) were not up to standard. We arrived at 4.30pm. with the COVID situation, they had everything on site for taking the temperature and gel hydro, but did not used them. I had to ask if we had to wash our hand before going in. Once in, we were told to go straight, we arrived in the bar area. The person behind the bar did not great us, he was busy with another guest. We stood 15min waiting to know what to do next. Finally, he looked at us and gave us a paper to fill in. Mind you we were 3 families with 2 kids each who booked 3 family suites. He gave some keys to the housekeeper. All very confusing as he also had some keys in his hand, we did not understand if we had to follow him or the housekeeper. Half way, he told us to follow the housekeeper. She opened the first door of what became our suite. and went on to show our friends their suite. Our room, was with 2 double beds on the side of each other, and a bathroom. You could see straight away the dust, the old taki duvet, and furnitures. In the bathroom, the shower hand was broken, we had to unscrew it to be able to use it. The toilet flush was broken, so the tap had to be shut all the time (to be open when you were to use the toilet), we had to ask for towels as they were not in the room on arrival. Our Room had the air conditioning; our firends had a ventilator in their rooms.

Zitoun21

5 years ago

10.0

We were a group of 14 bike riders sharing a journey through the High Atlas this past March. Chez Momo was our 4th stage. Due to the start of the confinement, we ended staying 3 days in total in this amazing place. What we want to thank Mohamed and his team for the kindness and professionalism they showed us during those difficult times. They were always there for us at anytime of the day or night. They were helpful, smiley, making sure we weren’t missing of anything and keeping the great place all tight up. We couldn’t dream at a better place to wait for our flight back home. We’ll for sure be back and the earliest is the better. You guys are the best.

C091157

6 years ago

6.0

This place is stunning in terms of the setting and the architecture. The room was great but was disturbed by other guests talking until 3.00am!! We had trekked to the place but no welcome drink offered. The meal was a set menu and of poor quality. Breakfast also plain, omlete with no seasoning and bread and cake. The bar couldn't offer a snack and tea was unavailable mid afternoon. They seem to need more staff and a little more thought into making the whole experience as wonderful as the setting.

juliebadley

6 years ago

10.0

Gorgeous hotel, fabulous pool, candlelit at night. Lovely friendly staff. We had a guide take us to the nearby Berber villages and then the next day we just walked to the village and reservoir and had a mint tea. Everyone we met out and about were very friendly. We had dinner both evenings at the hotel (tagines) and they were delicious. Would highly recommend stay here.

Verified traveler

6 years ago

8.0

Great value for money. Pleasant staff and great views. It is an absolte escape from the bustling Marrakesh

WayneK160

6 years ago

8.0

This place is only around 8 years old. They have done a lot of work to get the nice garden they have. Good pool surrounded by the garden. Not all units have aircon. Dinner was good, breakfast was average at best. Did get an omelet. The rooms were clean and tidy. Bar was average and not their priority at all.

186MichaelV

6 years ago

10.0

We stayed atChez Momo for the third year in a row. The setting is great, with beautifull buildings in a great garden, a good swimming pool, restaurant, bar. Staff are great, really welcoming. Part of the charm of Chez Momo are the imperfections. This is not a five star resort, showers are clean but sometimes faltering, the friendly service is rather slow, food is basic with some nice surprises. But the atmosphere is so nice we did not bother. Don’t forget to walk to the nearby village and buy some peanuts and crisps at the waterfront boutiques.

BarryL941

6 years ago

8.0

We spent one night here while doing a small group bus tour through Morocco. The rooms were clean & comfortable. The staff were very friendly & helpful. The internet was spotty in the rooms but fine in the bar & restaurant. Nice grounds.

diane583

7 years ago

10.0

We had a lovely room, with seating area, double doors to the courtyard outside. Beautiful plantings. The hotel site is stunning, with fresh mountain air. The food was very good, with attentive help from the staff. Good coffee too.

jnvpulv

7 years ago

8.0

We came here with a tour group. We weren’t treated as such. The service was personal and welcoming. The rooms were very spacious and extremely comfortable. It was the perfect place to wind down in after a hectic 3 week tour. Both the dinner and breakfast was tasty and well received. No tv in the room and WiFi was limited to the common areas. Overall we found this place to be well worth a visit either with the tour group or on your own.

jameseversham

7 years ago

8.0

we visited after a recommendation from a friend, we were glad we did. a lovely relaxed afternoon spent with good food. would gladly visit again. it was very quiet when we visited with no other guests which made it secluded but very peaceful

788robing

7 years ago

8.0

Spent the night chez Momo II, the location is great, the pool is nice, the food is average. it's a great place to relax. the staff are very welcoming and professional.I loved the terrace with the lovely view of the atlas mountains, and the lake.

APofWimbledon

7 years ago

10.0

This is a great place to eat dinner or lunch. Lovely setting, very peaceful, lovely pool. Great staff and service. The food was excellent and you get to choose from three starters, three mains and three desserts. We sat outside but it is lovely inside too. Thoroughly recommend

Ann572014

7 years ago

10.0

Chez Momo staff provided us with a friendly welcome of traditional Moroccan tea, whilst they moved our bags for us. Our room was large and clean, with a huge bathroom, nestled in the beautiful gardens, near the swimming pool - which was perfect to cool off in, after our long journey, before a drink in the bar. The reservoir views from the roof terrace are spectacular, particularly at sunrise for the early risers!

Serkan

7 years ago

4.0

The hotel is located at a gorgeous spot near great trekking routes to the villages of Tikhfist and TassaOuirgane; it has a beautiful garden and pool in a calm and peaceful setting. This said, the utterly opportunistic and unprofessional behaviour of the management has totally ruined our experience: 2 days before the end of our stay, I informed the manager that our return flight was very early in the morning and asked if we could check out the evening before. This request was turned down and we were told to be ready at the reception by 7.15am (our cab was gonna collect us at 7.30am to take us to the Airport). The next morning, we were ready in front of the reception by the agreed time, but the manager was late!.. During check out, we noticed that several items, i.e. drinks, which we didn't order/consume, had been randomly added to our bill! Although we made it absolutely clear that we didn't order/consume those items and requested a correct bill, the so-called manager didn't do a proper calculation and as a result we were completely overcharged and had to pay for stuff that we didn't order/consume! Next, we were suddenly told that the card machine of the hotel had not been working and that they could accept cash only! No forewarning, no announcement! Because we didn't have enough cash, our cab had to take us to another town where we had to withdraw cash and leave money to a pharmacy for the manager to collect --we were almost gonna miss our flight! Stressful, unacceptable!

Auberge Chez Momo II

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Standard Double Room

Breakfast Included

$132.00

Family Suite

Breakfast Included

$219.00

Suite

Breakfast Included

$163.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

1:00 PM

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Parking

Pets

Internet

Children and extra bed policy

Reviews (78)

Customer Reviews & Ratings

8.7 / 10

Rajaa

Teresa

Wilko

Kathryn

Ismail

Stuart

Robin

Ramona

Andrew

Mikael

KALYNKA

Mona

Christine

Charles Alain

Anna

guy

Marc

Claude

Carrie

carina

Louisiana

Robert

hicham

Graham

Hichem

Maurice

boris

bouzoubaa

henry stephane

Dominik

Louise

Laura

Eva

Sofia

Boumaazi

michaelrH7569ZL

M

Seraj

Kimberly

Jenny