InsiderInns - Get Closer to the Dream

Bouchaib

2 days ago

10.0

Niccolò

5 days ago

9.0

Struttura in ottima posizione, 5 minuti a piedi da Piazza Jemaa El Fna, colazione squisita, staff molto disponibile in tutto, ci hanno aiutato molto in ogni nostra richiesta e dato consigli preziosi.

Cons: Di notte c’è un po’ troppa confusione, forse a causa di ospiti maleducati.

Andres

1 week ago

10.0

Con una buena ubicación cerca de la plaza y del mercado judío de especias. La tranquilidad dentro del Riad y, sobre todo, sus trabajadores. Simpáticos, buen nivel de inglés y siempre ofreciéndose para ayudar. El desayuno muy rico.

Marc

1 week ago

8.0

Personnel très agréable, à disposition. Merci !

Cons: Bruit des voisins, mais le personnel n’y est pour rien.

Najlaa

1 week ago

6.0

Personeel aardig, met name Abdrahmen en de dames bij het ontbijt. Ze deden hun best om glutenvrij te regelen.

Cons: Er werd niet helemaal goed begrepen wat glutenvrij is. Er was veel geluidoverlast. Personeel bij receptie met name 1 jongen was niet zo heel professioneel en de communicatie (vooral via de mail vooraf) was niet optimaal.

Omhusam

2 weeks ago

7.0

Omgaan met personeel was heel aangrnaam. Abderahman stond klaar voor ons om te helpen. Ook gewoon gezellig voor een praatje. Het eten was super lekker.

Cons: Herrie van bouwen in het gebouw ernaast.

Omhusam

2 weeks ago

6.0

Personeel was supervriendelijk. Abderahman deed meer dan zijn best.

Cons: De staat van de riad. Anders dan in de foto's. Overal zag je iets dat gerepareerd kon worden

María Candelaria

2 weeks ago

7.0

La ubicación buenísima, el trato amable, muy agradable el personal, pero el riad me lo esperaba más cómodo.. la habitación estaba bien pero se podría mejorar bastante.

nicola

3 weeks ago

7.0

Caring cheerful staff and efficient bilingual manager. Entrance /breakfast area charming traditional decor. Good breakfast, quiet reading area. Quiet roof terrace.

Cons: Hotel shuttle bus

Anouar

3 weeks ago

8.0

La propreté et la gentillesse du personnel

Cons: Les chambres sont petites et le café pourrait être amélioré

Antonio

3 weeks ago

8.0

Il terrazzo all’ultimo piano

Cons: Le stanze un po umide

Leelou

3 weeks ago

10.0

C’était très beau, le personnel est vraiment incroyable et ils sont d’une amabilité exceptionnelle. C’est un plaisir de séjourner ici et d’être aussi bien accueilli. Le petit déjeuner est très bon aussi. J’y reviendrai avec plaisir.

Cons: À la limite les clients qui certains peuvent être bruyants mais j’ai envie de dire c’est le jeu et le personnel n’y est pour rien et ça reste rare.

Melissa

4 weeks ago

10.0

The location, food and rooms were excellent. The communication with the riad was easy and plentiful. They left no questions unanswered and responded very promptly. The think that really made our stay special was the staff! Sara and Abdul were so great. We interacted mainly with Abdul and he made our two families feel like we had a second home. He is smart and helpful and had excellent recommendations! Thank you so much for taking such great care of our two families Abdul. If you want to be within walking distance to all the sight and souks but don’t want to deal with noisy crowds walking past your bedroom this is the place to book.

Cons: Some of the other guests were not as considerate as they could have been.

Germanaud

1 month ago

6.0

Bon petit déjeuner mais des fruits serait un gros plus.

1 month ago

9.0

Idéalement placé. Propre, gentil, serviable. Nous avions 7 amis avec nous lors de notre voyage dans 2 autres Riad , et ils ont été accueillis pour des petits moments dans ce Riad, les bras grands ouverts.

Cons: On sent que l’établissement est vieillissant. Chambre et salle de bain trop petites. Malgré tout nous avons eu la chance avec mes enfants d’être à l’étage, nous nous sommes senti privilégié car comme à la maison comme tout un l’étage pour nous

Jaime

1 month ago

7.0

Ubicacion , desayuno y amabilidad del personal

Cons: Habitaciones un poco estrechas y para renovar baños

Marco

1 month ago

8.0

erika

1 month ago

6.0

Kathryn

1 month ago

10.0

Beatrice

1 month ago

7.0

La struttura in sé l’ho trovata molto caratteristica e tipicamente conforme allo stile e cultura marocchina. Il personale molto accogliente e disponibile. Sopratutto Abdul (staff) è stato pronto ad aiutarmi quando ho avuto bisogno di consigli utili per il mio viaggio.

sandrine

1 month ago

8.0

Le personnel est fort sympathique à l’écoute et serviable. Petit déjeuner copieux

Cons: Le seul petit point négatif mais pas de la faute du gérant et du personnel, le bruit occasionné par les travaux du Riad attenant.

barbara

1 month ago

6.0

La posizione del Riad è eccezionale. A 5 minuti dalla piazza. Il personale gentile soprattutto le signore!! Camera sempre ben fatta, cambio asciugamani tutte le mattine. Ottima colazione

Cons: Purtroppo noi avevamo la camera a pian terreno e la nostra e unica finestra si affacciava proprio sul bancone dell' accettazione e sulla sala dove venivano fatte colazioni e cene. Quindi impossibile aprire anche un attimo la finestra. Zero privacy. C era confusione a qualsiasi ora. La colazione viene servita dalle 8 alle 10. Noi che avevamo delle escursioni programmate non siamo riusciti ad anticipare nemmeno di 10 minuti e nemmeno siamo riusciti a farci dare qualcosa da portare con noi. Sconsigliato per chi vuole alzarsi presto e fare escursioni. Anche perché la colazione viene preparata quando ti metti a sedere al tavolo, quindi se ti siedi alle 8 fino alle 8:15 non hai la colazione. ATTENZIONE nelle camere del Riad non c è il phone. Ho provato a chiederlo ma senza nessun risultato. È un problema per chi come noi è stato 6 notti. Non ci tornerei.

David

1 month ago

10.0

Skvělá lokalita blízko náměstí a zároveň u paláců El Badi a Bahia, celý riad čistý, personál milý, velmi ochotný.Tradiční snídaně, celý pobyt byl skvělý.

Cons: Posezení na terase by zasloužilo trochu péče.

Jean Pierre

2 months ago

9.0

Ahmad

2 months ago

10.0

Fatima

2 months ago

2.0

Solo il team all’intero

Cons: Il personale è stato sempre gentile e disponibile, ma purtroppo la manutenzione del riad da parte del proprietario è inesistente. Al mio arrivo mi è stato comunicato che il riad che avevo prenotato non era disponibile a causa della presenza di scarafaggi e dei condizionatori rotti. Senza nessun preavviso sono stata quindi trasferita in un altro riad dal nome CHALYMAR, che però si è rivelato in condizioni altrettanto pessime. Ho trovato muffa perfino accanto al letto, forte umidità, crepe e muri rovinati, bagni con manutenzione carente e un generale stato di abbandono. Dopo quattro giorni mi è stato proposto di spostarmi nuovamente nel riad originario ossia questo BALKISSE, ma anche lì le stanze non corrispondevano affatto alle foto pubblicate su Booking e mostravano gli stessi problemi di manutenzione. In sintesi: personale squisito, ma il proprietario non si occupa minimamente della manutenzione e ciò rende il soggiorno molto deludente. Le foto online non hanno nulla a che vedere con la realtà. Sconsiglio vivamente questa struttura finché non verranno risolti i gravi problemi di manutenzione. Spero che Booking ne tenga conto.

Mervat

2 months ago

8.0

Le personnel est très accueillant et l’emplacement est top

Cons: Chambres pas très lumineuses

Dániel

2 months ago

10.0

Crystal

2 months ago

10.0

What a beautiful Riad! We had a lovely few nights here. Perfect location 5 minutes from the main square we were greeted at the airport prearranged by Balkisse on my request. And they arranged a taxi on our return. And even made sure we had an early breakfast before we departed. The staff could not do enough for us very friendly and helpful. Our room was cleaned daily with fresh towel’s and bedding.

Cons: The bathroom in our room could do with being upgraded it was in need of refurbishment but everything worked ok. Building work was being carried out right next to the Riad it would if been nice to been told about this prior to booking, it was very noisy but didn’t overly disturb us as works did not start until 10ish most mornings.

Santiago

2 months ago

9.0

La atencion, sobre todo la de un chico Abdul!

BAHIJA

3 months ago

10.0

Francesca

3 months ago

8.0

La cordialità e gentilezza dei ragazzi che sono stati davvero disponibili con noi

José Manuel

3 months ago

10.0

Ibtissam

3 months ago

8.0

J’ai passé un agréable séjour dans ce Riad et particulièrement grâce à Sara et Abdou qui ont été aux petits soins avec moi.

Ilaria

4 months ago

10.0

María Mar

4 months ago

10.0

El trato del personal fue muy bueno, todo limpio, bonito y agradable

Cons: Todo estuvo bien

Geraldine

4 months ago

10.0

Hope

4 months ago

10.0

Everyone at the property was so friendly and kind. They were very helpful in giving tips and scheduling tours. They made the stay feel like home! The location was perfect. Very close to Jemaa al Fna and Koutoubia Mosque.

Itohan

6 months ago

10.0

The riad is close to the square and other facilities for easy access. The staffs are so welcoming and friendly especially Abdul. Abdul made my stay very easy and relaxing, always ready to help.

Cons: Non

Safi

6 months ago

10.0

Natasha Jade

6 months ago

10.0

It was very convenient- close to the centre Staff were absolutely fantastic, so welcoming and so lovely - Would absolutely recommend going and would definitely book again !! Had the best time staying there <3

Jot

7 months ago

6.0

* Staff were 100% beautiful. PERFECT, especially Miriam & the night shift, young man!!! * Staff made the stay pleasant, and without them, it would have been a very poor experience. They saved it... * The Wifi is good. * Breakfast is good. **Thank you staff ♡♡♡

Cons: * Showers don't drain, so you are left in your own sludge, disgusting, really. * Can't stop the dripping of taps in the shower. * Breakfast starts late, as if you have an early check out, you miss out. •It's not a real big deal as you always overeat on holidays :) * Guests way too noisy. * Found long black hairs in the shower. * When on the toilet, you are splattered with water from the shower faucett. *** Booking STATES TAXES PAID, which we did, BUT WE WERE CHARGED ADDITIONAL SO-CALLED Taxes on departure. Felt as we had been robbed!!!

Rizwana

7 months ago

8.0

Breakfast was amazing and Mariam's Vibrant personality bought happiness to our Stay & Abdul was amazing great Person who went out his way to help us where he could.

Cons: That their was no Iron luckily we had bought our Steamer

Wendy

7 months ago

8.0

The staff were wonderful. Very helpful with recommendations and Mariam was so bubbly and friendly! The location was excellent, just a couple blocks from the main square, but down a quiet street. We were not in the room originally pictured in our reservation. The room was a decent size but had no outside window so was quite stuffy. The a/c + fan helped with that, though.

Rabie

7 months ago

10.0

The staff are so friendly and helpful, i would thanks the guy Fadili for the good service, the raid location about 3 min to Jemaa el-Fnaa .

Eileen

8 months ago

5.0

Abdul and the staff were very friendly and helpful. The breakfast was good.The rooms were cleaned every day. The Riad was close to the main square, the souks and restaurants.

Cons: The location was a building site. Some of the rooms were very noisy at night. Booking. Com claimed that there was a beach and a swimming pool pool close to the accommodation. Marrakesh is inland and we did not have access to to a pool.

Tiago

8 months ago

10.0

The team is extraordinary and the all them are very available and attentive. We had to leave later than the scheduled time for breakfast and, even so, they prepared something for us to eat. The food is fabulous, the space is clean and quite.

Brod

8 months ago

8.0

Good location. Wonderful host (Mariam)

Cons: A little noisy with construction work nearby. But that will be finished soon. Wouldn’t let it deter me in future

Zayyanu

9 months ago

9.0

The friendly staff. They ensured i enjoyed my stay and offered guide for a more enjoyable stay in Marrakesh.

David

9 months ago

8.0

The Staff were wonderful Miriam especially was brilliant in every way it was excellent value for money Thank you so much

Cons: Sadly, the water in the Shower in our bedroom ( which was excellent in every other way ) did not run away quickly thus leaving a smell The Staff put in these candle burners which covered up the smell In every other way we were delighted Thank you again

Ashlea

9 months ago

7.0

From the minute you walk in the door (once you find it of course), you're greeted like an old friend of the family. Mariam's communication was outstanding from initial whatsapp messages prior to arrival to ensure we were all set on how to get there, to being able to provide us with fantastic dinner recommendations in the city. Everyone in the team was extremely hospitable and happy to help in anyway they could, always with a smile whenever you passed by. The Riad is in an extremely convenient location for exploring the old town within the city's walls. It's not too far from the outer edge either so easy to be dropped off by taxi and be able to find your way back again. Even though it's close to everything you don't hear the outside hustle and bustle, with the exception of the call to prayer obviously. When my friend had an issue with her heater it was fixed immediately. Breakfast was a feast each morning, although we were craving some fruit by the end of our stay.

Cons: The shower pressure was lacking and the temperature was tepid for the first couple of days. However, I should have brought this to the attention of staff as I'm sure they would've sorted it asap. I ended up figuring it out for myself that it was actually that I needed to lightly pull on the hot tap to ensure the spray and heat were working correctly. Basically, if there is something you think isn't right, just ask them. The team are happy to help. Likely something that happens in every Riad due to the design but voices within of other guests do echo within the lower floors and if people are on the terrace near rooms you can also hear that and smell their cigarette smoke - again, not a complaint of the property per se, just something to keep in mind.

Bús

10 months ago

9.0

Very nice personnel with always ready to support if it needed. Nice breakfast and very good location.

Cons: room measure could have been a bit bigger for 3 persons, but overal very good

Patrick

11 months ago

10.0

Location was great! Can get up anytime and be right in the main square in 5 minutes! Mariam was a great host! A++ customer service!

Cons: No tv but I only use it to go to bed so it wasn’t a problem.

Michael

11 months ago

10.0

The staff were very friendly, Meriam was excellent. She enjoys working with people. Everyone was just soo good.

Cons: Location.

Anil

1 year ago

7.0

Everything clean. The staff was friendly and hospitable especially those working on the front desk. Great location in the heart of Medina.

Cons: Small room with smallest bathroom. Very noisy. Light sleepers like me couldn’t sleep. Dim lights in the room. Wi Fi is very bad. Breakfast timing was very late. As we had to leave early for desert tour they couldn’t provide early breakfast.

Kamran

1 year ago

3.0

Location Staff friendly Nice Breakfast

Cons: Smell of damp in rooms we had broken toilet in one our rooms Hard to find rooms too dark too noisy dirty alleyway leading to riad

Maria

1 year ago

8.0

Everything was clean. Staff very friendly!! specially Marian. she has excellent customer service .

Cons: Everything was good.

Lewis

1 year ago

10.0

Beautiful riad in the centre of Marrakesh, Sara was very helpful with any questions we had, helping book our taxi to the airport.

Mtolentino

1 year ago

6.0

Location good. Staff nice.

Cons: When we arrived they told us there was a problem with our room so they sent us to another riad for one night. When we returned the next day, they said check in was not until 2pm and that our room still had problem. I told them it was unacceptable as we had paid for it for the night before, then they put us in our room right away which had no problem - Still very confused as to what happened. The room was okay. Bathroom was tiny and cramped. Windows on street side and riad side so was extremely loud all around. Do not think it was worth the price at all.

Izri

1 year ago

7.0

The service was great. The staff were respectful and friendly. We were given new towels, and they cleaned our room every day. We were given soap, shampoo, and shower gel refills as well. The location was great. About 6 minutes walk from Jamaa El Fnaa, but without being too close to the night noise. The room looked nice.

Cons: The breakfast was very minimal (below average). I expected to at least have 1 small bottle of water per person, 1 or 2 fruits per person, some extra protein source, and a salad. The bathroom sink was not draining properly, so I always had to wait a couple of minutes in the middle of taking a shower for it to drain before I could continue. We had a couple of small roaches in the bathroom. The room was too small and too dark.

Parves

1 year ago

5.0

Mazen

1 year ago

10.0

Uzma

1 year ago

10.0

Everything was good. Breakfast was excellent. Mariuym is exceptional host/manager I don't have words to thanks her enough. So is the all other staff. Location is nice & room is comfortable. So is bathroom.

Cons: Nothing.

Rafael

1 year ago

10.0

The price was good and the breakfast was also well served. The employees were always laughing and very funny, I really had some laughs. Room was more than enough for 3 people and we left out luggage while we went on a 3 day tour to Saara desert

Cons: I don't have nothing to complain, the only part that wasn't good was to find the location on the first day was a bit hard. But people in the street helped us

Mohamed

1 year ago

7.0

Vlad

1 year ago

9.0

The location is wonderful, it's on a walking street so it's very very quiet compared to other places. The staff is just extremely helpful and responsive, thanks a lot! The room and riad are nice!

Plantier

1 year ago

8.0

Roche

1 year ago

10.0

Mariam was so welcoming and an amazing host, we loved every minute of our stay, would highly recommend staying here everything was perfect

Radhouane

1 year ago

9.0

Mais

1 year ago

5.0

Alex

1 year ago

5.0

I liked the building and the design/architecture of the building.

Cons: The bathroom had a lot of mould and the room smelled of mould which made me, my daughter and wife’s chest tight and we got bad allergy reactions from this.

Tommaso

1 year ago

9.0

Noha

1 year ago

10.0

Excellent location , only 3 minutes from the big Souk The staff were incredible .. extremely nice and helpful They helped me to book a day trip to Ozoud waterfalls. The breakfast was so delicious, specially the traditional Moroccan pastry "Elmesamen" .. I really recommend this place ..mostly I will bring my family again in September

Cons: Nothing .. everything was excellent

Krtička

1 year ago

7.0

Maryam

1 year ago

7.0

Location- was excellent and a few minutes from the square Room - was a good size for the 3 of us, rooms cleaned daily. Plenty of hot water and also a heater in the room for those who are chilly Breakfast - as expected as with other reviews. Could offer to make eggs for those who require it. Terrace - is lovely to sit at as shaded from noon sun, to chill out and read. Staff - are very friendly. Hajar, Osama, Saida and the other staff are very helpful. Taxi organised from and to the airport with a meal for the first evening requested that we enjoyed.

Cons: Was good, the drains smelling every soften that some bleach could sort. The shower head was for too high so used as hand held as bathroom would be flooded as no shower curtain, so knowing how to manage. I always prefer to pay in local currency.

Hanna

1 year ago

9.0

The breakfast was very nice and filling (although quite sweet in my opinion), and the staff was kind and always ready to help. We felt very welcome at the place. The original blanket was quite thin, but we found extra blankets in the wardrobe that were definitely enough. Location is great, and easily accessible from the Jmaa El Fna square!

Monika

1 year ago

10.0

The hotel has a nice ambience with red and wooden accents, and it's situated 5-10 mins walk from many main tourist sites like Jemaa el-Fna market, Bahia Palace, Secret Garden etc. Staff, especially Hajar, Mohamed and Oussama were always there to help, guide, book a tour, and always be polite and smiling. The chef was always making great breakfasts and lunches (prepare yourself to be well fed!) Overall, amazing experience, highly recommend!

Aurelija

1 year ago

9.0

Great location

Callum

1 year ago

9.0

Great affordable option in a central location. Nothing special but great value for money. Big room for a Riad

Cons: Shower was not fixed on wall. Bathroom a little tired

Mohamed

1 year ago

10.0

Every thing was very good the riad so clean .the breakfast was nice .the staff was very friendly and helpful

Cons: Everything was very good

Tomas

1 year ago

8.0

The staff was really friendly and the breakfast was really good.

Lucy

1 year ago

10.0

We had a lovely stay at Riad Balkisse. The service was very friendly, we were met kindly by Hajar who was very useful throughout our stay. Good location and calm atmosphere.

Cons: Nothing

Pame

1 year ago

10.0

Location is perfect as you are in a quiet place but very close to the main square. The staff was amazing, and super nice with all of us, especially with my daughter :) We felt so comfortable. Will definitely come back here on my next visit to Marrakesh. Thanks so much, Hajar for being so kind with us!

Cons: Nothing really.

Marija

1 year ago

8.0

Rafael

1 year ago

9.0

Very satisfying experience from start to finish. Hajar, the manager welcomes guests with a smile and traditional Moroccan tea, something that being regular visitors to Marrakech, we very much enjoyed. Room was very clean and quiet. Breakfast was excellent and staff in the breakfast room could not be nicer. Location is awesome, very near main square and other must visit places in the city. Very recommendable.

Cons: The bathroom, although beautiful, could do with a bit of TLC around the basin, the pipes could be less exposed around the toilet area and the bedlinen, though of great quality, was slightly worn out. However, none of these factors spoiled our experience.

Nick

1 year ago

8.0

Friendly staff and really nice location in the heart of the medina

Irshad

2 years ago

1.0

Staff were friendly and only positive thing is this Riad is close to Big square (Jama El fna)

Cons: First day they moved to a different Riad due to some over booking it is clearly a lie. We opted the arrival time as 8pm so they gave the our room to someone else. Next day we moved to our Riad and the room was not clean. Bathroom flush didn't work properly. It was a not so good experience.

Summaya

2 years ago

10.0

The staff were very friendly, Hajar, Ousama, and matin are great hosts easy to get a long with and accommodate to your needs, and the lovely cooks who made us breakfast too, it was delicious! Hotel staff can really make your trip a lot better!

Tim

2 years ago

7.0

Great location. Very friendly staff. Very clean.

Cons: Hard to find, only tiny sign above door. Room was ground floor and window looked into reception desk. Quite noisy.

Thmida

2 years ago

8.0

The staff were so friendly and hospitable, especially those working the front desk. The traditional breakfast every morning was lovely and really tasty. They helped us set up tours and have us ideas on where to go.

Cons: Sometimes there was a bit of noise in the building so maybe offering something to block out the noise would be great.

In

2 years ago

2.0

Jemma

2 years ago

8.0

Excellent staff that were helpful from booking to leaving. Great location and easy to get around. Quiet location too

Picioc

2 years ago

9.0

Ma Ricah Mae Rondario

2 years ago

10.0

Truly had a wonderful experience here at Riad Balkisse Hajar and Ousma were great managers who went above and beyond during our stay. In particular Hajar even plan a surprise Birthday event for me with my friends when she found out that we were there as a birthday trip. It was very thoughtfully of her and shows amazing Moroccan hospitality!

Anonymous

2 years ago

10.0

Suet

2 years ago

2.0

This place has totally SCAMMED us. If you are planning to visit morocco, DO NOT book this place. We were 4 travelers with a baby.They did not give us the room we booked at the first place. We arrived morocco little late because of the time differences, we even sent them our flight information still they did not hold the rooms for us. This place does not even have air conditioner that works properly .They took us to a small tiny congested room and asked us to stay there for the night which was impossible. They completely refused to give us the refund and I have no idea how in the world they are doing this business as they are not professional with their guests. ANOTHER SCAM - They wanted us to book their transportation which they asked for double money. We took taxi from the airport and the price was less cheaper than the hotel staff offered us. We did not even ask for transportation and let me make it clear- we DID NOT cancel the booking. They DO NOT have any proof that we cancelled the booking for our rooms, because we did not cancel the rooms booking. And the transportation is completely voluntary , it is not something required by the hotel. Plus based on the texting we were not even sure if actually we are talking to the right people.NOW they are trying to make us the bad people here while they are one tried SCAM us every way that could.I absolutely refused to give them recommendation to other tourists and I highly prefer other tourists to AVOID booking this unprofessiona

Lachheb

2 years ago

5.0

Anonymous

2 years ago

10.0

Staff was very helpful friendly especially Usamaah he is best staff I met while å travelling Location very good

Vitória

2 years ago

10.0

The Riad is amazing but not better than the staff! Hajar and Oussama made my trip to Marrakech be PERFECT! Thanks a lot to all the staff from Riad Balkisse, I’ll be back for sure!! 👍🏻💯💯💯❤️

Robles

2 years ago

10.0

Muhab

2 years ago

5.0

The location and the host Mariam

Cons: Small room and very small bathroom

Steve

2 years ago

9.0

Marianne was the best.

C

2 years ago

10.0

Everything perfect! We had a wonderful time at Riad Balkisse, reccomend to stay here while visiting Marrakech. Really close to the main square

Kenza

2 years ago

8.0

Very welcoming staff !

Max

2 years ago

10.0

From the minute we walked in we felt like home. Greeted by Oussama with dinner and wine. He went over details about the Riad and activities that we may enjoy doing. Very informative, welcoming and attentive staff. We met other employees at the Riad, Daris and Zouhir whom each contributed to our trip by guiding, assisting and booking activities for me and my family. The location was excellent and very easy to find.

Cons: There is nothing worth complaining about. Overall it was an excellent stay.

Lewis

2 years ago

10.0

Breakfast was beautiful and the staff were amazing! Mariam .zouhair,Ghizlan were amazing and so helpful ❤️ ❤️

Georgia

2 years ago

8.0

We had an amazing stay! very kind staff that welcomed us with Moroccan tea on arrival. Nice room that was spacious and very comfortable.

Cons: Nothing. if had to say something maybe the wifi wasn’t great for working remotely however I think that is most places in Morocco! loved our stay.

Adloune

2 years ago

10.0

Anonymous

2 years ago

10.0

Rocío

2 years ago

5.0

Martyna

2 years ago

10.0

I truly recommend the place due to its location and people! Riad inside is a beautiful designed. I had a comfortable bed and clean room. Also the service from the airport is available and food are served here.

Antonin

2 years ago

8.0

Win

2 years ago

1.0

There is nothing I like about this place. Disgraceful to a beautiful city. The location could be one, but I'm writing to meet the wording criteria. Scammy, Dodgy place. Absolutely not suitable if you're travelling alone or are a group of girls.

Cons: This place is an absolute disgrace to the beautiful city of Marrakech. If you're reading this, thinking you've got a DEAL of 50% and stuff, don't fall into the trap as I did. We were a group of 3, stayed there for 4 nights. Booked for a so-called triple room, it turned out we got charged for two rooms and got an old tight double room with 3 small single beds. Even the double bed is not actually double-two singles connected. Everything about this place is trash, location is good yet dodgy, and hard to find. Staff- 2/10 not bad but not welcoming or having enough information about the city. definitely, not trained. There is only 1 staff at any time. One flirty dude and one dude who's absolutely lost. The lady who checked us in seems accommodating yet disappeared since then. And that one lost dude would ask you from time to time to lower your volume as the only way to communicate in the place is to whisper (literally) as it's a tiny place and not soundproof- not as in music, even someone is talking next door, you can hear it, so you might as well feel bad and kept quiet. Breakfast- bare minimum. just so they can advertise and overcharge you. 1 pastry per person, 1 half-full fruit juice, 1 scoop of yoghurt and one small snack per person per day, every day. Room- again, as mentioned, it's a falling apart, old, barely furnished place. My goal was to experience Riad. Doesn't mean cleanliness, facilities are to be compromised. Small bathroom, dusty old mouldy seats, furniture with shaky tables. Air-con, functioning but old and loud. Whatever you're seeing in the booking.com screen is simply an edited, exaggerated version. There is a large mirror in the photo. It's a mirror, don't confuse it with room size. The worst part, we asked them to book a taxi and guess what, in the morning the grumpy manager/owner himself will drive you to the airport and charge you a tourist price.

Gh

2 years ago

7.0

Staff were wonderful especially Miriam who spoke perfect English and was exuberant and lovely! Breakfast was a mez Mix of breads, hard boiled eggs, home made crepes, breads and cakes. Plenty of coffee and lovely central courtyard. It’s around the corner from the main central square so it’s a great location.

Cons: The renovations were minimal in the rooms. The bed platform was too low for westerners. The signage to find the place was not adequate, it needs a more prominent sign at the beginning of the small alley.

Mihai

2 years ago

10.0

Riad Balkisse is a hidden gem in the heart of Marrakech. From the moment you step inside, you are transported to a world of beauty, tranquility, and comfort. The Riad's traditional Moroccan architecture, with its ornate tilework, lush courtyard, and rooftop terrace, creates a serene atmosphere that makes it easy to forget you're in the middle of a bustling city. The rooms at Riad Balkisse are spacious, beautifully decorated, and equipped with all the amenities you need for a comfortable stay. The staff is friendly and helpful, always willing to go above and beyond to ensure that guests have a memorable experience. The breakfast served at the Riad is a highlight, with a delicious selection of Moroccan pastries, fresh fruits, and traditional mint tea. One of the best features of Riad Balkisse is its location. It's situated in the heart of the Medina, within walking distance of many of Marrakech's most famous landmarks, such as the Bahia Palace and the Koutoubia Mosque. Despite its central location, the Riad is tucked away on a quiet side street, offering a peaceful respite from the hustle and bustle of the city. Overall, Riad Balkisse is a wonderful choice for anyone looking for a traditional Moroccan experience in the heart of Marrakech. The Riad's beauty, comfort, and excellent location make it the perfect base for exploring all that this vibrant city has to offer.

Cons: While Riad Balkisse offers a comfortable and enjoyable stay, there are a few areas where the Riad could improve. Firstly, the Wi-Fi connection can be unreliable and slow, which can be frustrating for guests who need to stay connected. Secondly, the Riad does not have a pool, which may be disappointing for travelers looking to cool off in the hot Moroccan sun. Additionally, some guests have noted that the Riad's breakfast options can be limited and repetitive for longer stays. Finally, the Riad's location, while central, can be a bit difficult to find for first-time visitors, so clearer directions or signage could be helpful.

Michelle

2 years ago

9.0

Can you say most lovely welcome, Mariam is an asset to the hotel, issue with a booking for 3 people which she sorted out straightaway, couldn’t do enough for us

Cons: we were able to book a room for 3 people on Booking but according to the hotel this does not exist. Mariam fixed our issue right away - thank you Mariam

Sheila

2 years ago

8.0

Very friendly staff, good breakfasts, great location.

Cons: The alleyway leading to the Riad was awful. It felt like you were heading to a dump.

Irene

2 years ago

8.0

the staff was very attentive and kind

Cons: Due to heavy rains there was mold that developed. This was certainly not the fault of the property. Unfortunately I am highly allergic to mold and mildew. The staff acted quickly to book me at another place. They were very professional and prompt to deliver alternatives.

Zohra

2 years ago

10.0

Thank you to Mariam and Zouhair for their excellent welcome and help! Such a Lovely and warm people

Anonymous

2 years ago

10.0

thank you for the high quality service. The place as described and shown in pictures. the staff are amazing and I wanna give a special shootout to the girl “Mariam” <3 .. working there she is amazing, friendly, and very helpful. she made me feel I’m home :) wish we have such kind of person in Japan Thank you guys.

Cons: everything was great!

Adloune

2 years ago

10.0

the hospitality, we had a warm welcome from the guy working there called Oussama, the guy was nice and he help us in our trip by giving us advices and recommendations. I do highly recommend this property

Cons: nothing

Ona

2 years ago

10.0

The Riad Balkisse has been our home and our point of reference in our trip. We loved the kind ambient and the hospitality of Zouhair, Mariam, Mohamed, Najat and Ghizlan, they have been like our family in Marrakesh, they helped us with the tours that we needed, gave us really good tips and with my allergies they have been so considerated, they prepared special Marrocain sweets and foot for me. We highly recommend the Riad Balkisse, it's a really good place to discover Marrakesh and have a peaceful shelter to rest.

Peter

2 years ago

10.0

Andy

2 years ago

10.0

Location situated a short walk from the main square, nicely decorated with helpful present staff.

Anne

2 years ago

8.0

M.

2 years ago

8.0

This is our second stay at this Riyadh. We returned again as we had no major issues the first time nor this time. The gentleman at the reception was professional, courteous, spoke good English, and even gave us an upgrade to a larger room. Thanks to all at the hotel. The hotel is within walking distance (10 minutes) to the Koutbiyya Mosque and El-Fanaa Square. It is a decent Riyadh.

Cons: The bath area deserves more attention in terms of cleanliness and future renovation. The 'double' bed were two single beds put together. We requested an early breakfast, told something will be done, but was not taken care of and left without breakfast. This didn't really bother us as we left earlier than the usual time of breakfast and the breakfast is pretty basic.

Blaž

2 years ago

8.0

Excelent breakfast although not at agreed time.

Cons: Poor wi-fi connection.

Simon

2 years ago

2.0

Katherine

2 years ago

8.0

The staff here are amazing. I felt so welcomed and cared for. The location is very central but still quiet inside. There are plenty of reasonably priced eateries nearby. The staff will help book you on tours. There is no need to book online. I was happy to call this place home for 12 days.

Cons: I didn't love the breakfast but it is typically Morroccan with lots of sugar and bread. Fresh fruit would be a welcome addition. The room was a little cramped. You had to climb over the bed to get into it and the bathroom was also small. Movement compromised people would struggle.

Rok

3 years ago

9.0

The staff is very friendly and helpful.

Anonymous

3 years ago

9.0

Mikethemechanic

3 years ago

7.0

Good location and good kind stuff.

Cons: Difficult to find it inside the Medina, some noise during the night from outside. Small bathrooms

Aida

3 years ago

10.0

Octavian

3 years ago

10.0

Our stay at Riad Balkisse was exactly as we imagined. This Riad is very close of where all the action happens, but at the same time it's situated on a quiet street and at night, you can't hear the noise or music from Jemaa el-Fnaa market. We have to admit, that Zouhair made our stay incredible. He was there for everything we needed, from advices of where to eat, what to visit, where to find the best prices, etc. He was a pleasant person to talk with, because you can see with your bare eyes that he loves to help others and talk, knows a lot of languages (english, german, italian, spanish, french) so there are no chances to get bored while spending time with him. He made us feel like we were in our home, always careful for our needs and for sure, he makes this Riad better. The place was quiet, breakfast was delicious, the room was clean so there are no subjects we can complain about. Just pay attention if you use Google Maps for getting there, as is doesn't take you where the Riad is. You need to find a small corridor and the Riad is after 20m and then you know you are on the right way. Would totally stay here again next time we are in Marrakech.

Cons: Nothing that I can think about.

Alejandra

3 years ago

7.0

The staff is super nice, good location

Cons: The downstairs room has a mattress older than Marrakech and it's too noisy

Dan

3 years ago

8.0

Matti

3 years ago

6.0

Small book exchange, mostly non-English books though. Helpful staff, good English spoken.

Cons: Very tiny room & bed. Breakfast very weak, mostly sweet stuff. Very hard to find; unclean surroundings.

Brooks

3 years ago

10.0

I love the Ambiance of this Riad it was very clean and always smelled good. The host Fati and her mother are so nice and so accommodating. From the tea and the Moroccan breakfast. They even tried to bring my luggage upstairs to my room especially when my bag was over 50 pounds. The location is prime within 5 minutes to the Souks and Medina.

Cons: Too Many Cats in the area.

Marcel

3 years ago

8.0

Abdul

3 years ago

10.0

nice traditional style

Cons: Rooms / bathrooms needs a little refurbishment

Jessica

3 years ago

10.0

Kathy

3 years ago

3.0

The breakfast was good. The owner Jean Jaques, of the Riad was dishonest with me. We made an arrangement and he reneged at the very end of my stay / he would not communicate with me until the day before I left. It turned out that he owed me money and I told him to keep it. He was rude and argumentative.

Cons: My communication with the owner. He was unaccommodating and made himself unavailable to talk to.

Mohamed

3 years ago

1.0

Cons: They tried to rip money of me at the end of the stay to pay extra money so they don't pay booking.com fees. Shower was broken, Wifi is not working. Since we had two rooms the room upstairs had bad smell coming from shower.

Patrick

3 years ago

6.0

Ivan

3 years ago

10.0

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David

3 years ago

10.0

The Riad is in a very convenient location, a few minutes walk from many of the tourist attractions. It is located down an alley, as are most of the Roads, but not once did I feel unsafe getting to or from there. The staff are exceptional, always helpful, often going above and beyond their duty. I really cannot recommend this place enough. I will be returning there on my next visit.

Oscar

3 years ago

10.0

Es un bonito Riad muy bien situado, a escasos metros de la famosa plaza Jemaa el-fna. Las habitaciones son amplias y tienen baño incorporado, armarios empotrados, calefacción y aire acondicionado. En la última planta hay una terraza donde puedes relajarte tomándo un té. Nosotros nos comprábamos todas las noches la cena y la tomábamos allí. A destacar la amabilidad del propietario, el cual habla perfectamente inglés y frances y alguna cosilla de español. Lo único malo es que el primer día es muy difícil de encontrar, al final hay que acabar preguntando a algún lugareño que seguro os acopañará y al que tendreis que "agraceder" con un par de euros.

Verified traveler

4 years ago

8.0

Bon accueil confort simple mais suffisant. Très bon séjour passé dans ce riad.

Sangam

4 years ago

10.0

The trip was excellent because the manager was so helpful in all matters.

Jasmin

7 years ago

10.0

Fantastic riad with a fantastic staff. Everyone was so helpful and accommodating. The location of this riad is exceptional. I stayed in 2 riads during my stay in Marrakech, and this is the one I would return to again due to the location. I had a lovely room on the top terrace floor. I was hoping to have a view of Koutoubia Mosque, but there is not a view from the main terrace. I highly recommend this riad for the location and the staff.

Maria

7 years ago

10.0

Quarto espaçoso, extremamente limpo e confortável. Staff muito simpático e atencioso. Um pequeno almoço saboroso. E a dois minutos a pé de Jemaa El Fna!

Steven

8 years ago

10.0

Our first time in Morocco. Read Balkisse was great! They arranged a ride from the airport then met us outside when the driver got to the hotel. They offered us drinks when we arrived and showed us to our rooms. Everyone on the staff was so friendly and helpful. The rooms were small but nice and very much what I think of when I hear Morocco. It is centrally located near a lot of restaurants and shopping areas, it seems kinda scary at night in that area but it's really not. The hotel arranged a tour for us to the Cascades waterfall and it was an amazing, and cheap, day trip, best part of the time in Morocco. If we ever got back to Marrakech we will definitely stay in this hotel again.

ISMAIL

8 years ago

8.0

Everything was well. They are really friendly and helpful. Thanks a lot.

Gwen and Eliza

8 years ago

10.0

We had a fabulous time staying in Riad Balkisse. Location is excellent (2 mins from the main square), but it was cool and peaceful inside, a perfect contrast to the hot, noisy streets. The staff were so friendly and helped us to plan our days out and trips out of Marrakesh, and made us plenty of delicious mint tea. A special shout-out to Simon who made us feel very welcome and looked after us so well!

Thomas

8 years ago

10.0

Good stay at a good price

Edouard

8 years ago

10.0

The staff members were really nice and helpful. Everything in the riad was clean and spotless, the location was a good point, very close to Jama-El-fna. The breakfast was Rich and yummy : handmade morrocan crepes, cake, yoghurt and fresh fruits ! We enjoyed our time there very much and can definitely recommend this place.

Verified traveler

8 years ago

4.0

Came fir the New Year's Eve weekend. Hotel was not well kept and ambiance lacking.

Verified traveler

8 years ago

4.0

The property has been neglected.

Amalia

9 years ago

8.0

Hotel muy agradable. Muy limpio. El personal estupendo. Sobre todo Mohamed y Malika. Lo recomiendo sin ninguna duda!

Verified traveler

10 years ago

4.0

場所がわかりにくいため昼間に到着することを勧める防音が無いに等しく隣室、屋外の音がはっきりと聞こえる朝食はまずくはないが期待してはいけない　フロントの対応はとても良い

Riad Balkisse

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Deluxe King Room

Breakfast Included

$86.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

2:00 PM

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Pets

Internet

Parking

Children and extra bed policy

Reviews (157)

Customer Reviews & Ratings

8.2 / 10

Bouchaib

Niccolò

Andres

Marc

Najlaa

Omhusam

Omhusam

María Candelaria

nicola

Anouar

Antonio

Leelou

Melissa

Germanaud

Jaime

Marco

erika

Kathryn

Beatrice

sandrine

barbara

David

Jean Pierre

Ahmad

Fatima

Mervat

Dániel

Crystal

Santiago

BAHIJA

Francesca

José Manuel

Ibtissam

Ilaria

María Mar

Geraldine

Hope

Itohan

Safi

Natasha Jade

Jot

Rizwana

Wendy

Rabie

Eileen

Tiago