Hotel & Ryad Art Place Marrakech
Chain: Not Available
Description
Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms with minibars and elegant bathrooms, complete with bathrobes and a hairdryer. Ensure a worry-free stay with a safety deposit box in each room.
Convenient Amenities
Benefit from an array of services including an airport shuttle, a 24-hour front desk, and a rooftop terrace offering stunning views. Take advantage of the ticket service, tour desk, and luggage storage for a seamless travel experience.
Prime Location
Located just steps away from Marrakech's top attractions, including Marrakech Medina and Djemaa El Fna, immerse yourself in the vibrant culture of the city. With the Souk of the Medina and Marrakech-Menara Airport in close proximity, your stay is both convenient and memorable.
Book now to experience the perfect blend of luxury and convenience at Hôtel & Ryad Art Place Marrakech.
Sentiment Analysis
Great location
Friendly staff
Excellent service
Comfortable beds
Popular Amenities
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Currency exchange
Solarium
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Availability Side
Executive Suite Art Place
This suite features a mini-bar and seating area.
Guest Sentiment Categories
Cleanliness
Guests provided mixed feedback on cleanliness, with some mentioning issues.
Service
Service was consistently praised by guests for its exceptional quality and attentiveness.
Location
The hotel's location was highlighted as a major positive aspect, with guests appreciating its proximity to key landmarks.
Room Quality
Rooms were generally well-received for their design and amenities, though some maintenance issues were reported.
Amenities
Guests found the provided amenities satisfactory, with some mentioning the gym and pool as highlights.
Value for Money
Mixed opinions on the value for money, with some feeling the price was too high for the services offered.
Food and Beverage
Breakfast and restaurant services received positive feedback, with a few suggestions for improvement in variety.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
3:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessN/A
Reviews (1338)
Diego
1 day ago
8.0
El trato del personal. Todo el mundo súper amable y encantadores. Te ayudaban en todo momento.
Cons: El baño olía mucho a humedad, las paredes tenían humedad. Deberían limpiarse con vapor para quitar el moho. Al no haber ventana es algo normal.
Sara
4 days ago
10.0
Right in the heart of the medina, the Riad itself was beautiful, the staff were so friendly and helpful
Cons: N/A
Juan
5 days ago
9.0
daniel
5 days ago
8.0
miljenko
1 week ago
9.0
Jens
1 week ago
10.0
Lage, Freundlichkeit, Service, schöne Terrasse mit Pool
John
1 week ago
10.0
Saila
2 weeks ago
8.0
Great location. No noise because there were no windows.
Cons: No alcohol, not even beer! And no information about this beforehand. Staff were not familiar with equal rights between men and women (my husband was the real big boss even though I paid the bills).
Kirsi
2 weeks ago
10.0
Sijainti paras mahdollinen. Huoneet ja yleiset tilat ovat kauniita. Aamiainen on monipuolinen ja joka päivä vaihtui joiltain osin. Henkilökunta oli hyvin avuliasta ja ystävällistä.
Cons: Olisi hyvä, että hotellin tiedoissa näkyisi se, että siellä ei tarjoilla alkoholia.
Virpi
2 weeks ago
10.0
Henkulökunta, sijainti
Alexandra
2 weeks ago
10.0
NENE95
2 weeks ago
7.0
Emplacement idéal sur la place Jemaa el Fna La décoration La piscine sur le toit Le lit king size Restaurant non testé mais à priori le petit déjeuner est servi sous forme de buffet (on aurait aimé le tester mais l'interruption de notre voyage pour urgence nous en a empêché...)
Cons: Salle d'eau exiguë. Le manque de compassion du Mr à l'accueil de jour qui fut aimable certes mais lorsque je lui ai indiqué que nous devions rentrer en urgence car mon beau-père était hospitalisé et le médecin nous demandait de rentrer, aucun mot de compassion et lorsque je lui ai indiqué que nous devions partir à 4h30 et donc impossible de profiter du petit-déjeuner, aucune proposition comme par exemple une petite assiette de pâtisseries ou autres. J'ai séjourné dans des riads où le personnel se mettait en 4 pour satisfaire les clients (comme un départ très tôt le matin). Le riad est peut-être trop grand et pas à taille humaine du coup, il se situe un peu entre le riad et l'hôtel.
ventsi
2 weeks ago
9.0
SilviaBBB
3 weeks ago
10.0
Exceptional place. It's beautifully decorated and the staff is wonderful. We were looking forward to the very nice breakfast every morning. The location on Jemaa El-Fnaa is also perfect.
Cons: n/a
Olivier
3 weeks ago
10.0
Nesho Sabakov
3 weeks ago
10.0
Andrea
3 weeks ago
9.0
Sicuramente la posizione!
Cons: La piscina molto piccola!
Brenda
3 weeks ago
10.0
Location location first time travellers perfect right in the Medina!
Cons: Nothing
Robin
3 weeks ago
9.0
It is in the Center of Marakesch, Médina. The staff are all, very friendly, good Service and helpfull! Good breakfast and lunch! We can recommand it fully! Thank you very much!
Narcis Ene
1 month ago
10.0
Very friendly and helpful staff, beautiful tradotional rooms.
Laurent
1 month ago
8.0
Sylvie
1 month ago
10.0
L'emplacement, la gentillesse du personnel au top !! Nous avons été chouchoutés tout au long de notre séjour. La place Jemaa el fnaa est un vrai régal de partage et de convivialité. Le petit déjeuner incroyable !! Notre taxi nous attendait à 7h du matin pour l'aéroport. L'hôtel a ouvert le restaurant pour que nous puissions déjeuner 3 quarts d'heure avant l'horaire habituelle 🙏
Cons: Le manque de lumière tamisée dans la chambre. La lumière est très forte.
Luiz Henrique
1 month ago
10.0
jean marc
1 month ago
4.0
la localisation
Cons: la decoration/design du Ryad. Il faut eviter les chambres au RDC tres tres sombres (il n'y a qu'une petite fenetre qui donne sur le patio interieur)
Jason
1 month ago
9.0
Staff and breakfast was outstanding - true Moroccan hospitality at its finest. Location was absolutely amazing...you can't beat having a riad that opens right onto the main square, but at the same time is completely quiet!
Cons: Pictures are very out of date, and facilities are quite a bit more worn that in the pictures. The shower, especially, really needs some attention as there was a great deal of black mold in all the tile work. My room also suffered from climate control issues, and was unable to cool below 24 degrees, so if you're sensitive to temperature for sleeping keep this in mind.
Daniel
1 month ago
10.0
La ubicacion y las instalaciones
Jordan
1 month ago
8.0
Établissement situé directement sur la place mais restant néanmoins très calme ce qui est très agréable. Le personnel était d’une gentillesse exceptionnelle Le petit déjeuner de bonne qualité également. L’accès à la piscine à l’étage était appréciable
Erika
1 month ago
10.0
Cosme
1 month ago
10.0
Dzemal
1 month ago
10.0
Vi hadde et fantastisk opphold på Hotel & Ryad Art Place Marrakech! Beliggenheten kunne ikke vært bedre – midt i hjertet av Marrakech, rett ved Djemaa el-Fna, men likevel rolig og behagelig inne på hotellet. Det føles som en liten oase midt i all energien og livet i medinaen. Personalet var utrolig vennlige og imøtekommende. Abdullah i resepsjonen tok imot oss med et stort smil og sørget for at vi følte oss velkomne fra første stund. Servitøren Mustafa fortjener også en spesiell takk – alltid blid, oppmerksom og genuint opptatt av at vi skulle ha det bra. Maten var rett og slett nydelig – både frokost og middag var fulle av smak og friskhet. Alt var delikat presentert og laget med omtanke. Rensligheten og komforten var upåklagelig. Rommene var vakre, godt vedlikeholdt og ga en følelse av luksus og ro. Vi kan på det varmeste anbefale dette hotellet. Her får man en perfekt kombinasjon av autentisk marokkansk atmosfære, topp service og ekte gjestfrihet. Vi gleder oss allerede til å komme tilbake!
Eleonora
1 month ago
10.0
Lovely hotel in great location. But what really made it special was the staff. They are so kind and so hospitable that we were most sorry to leave them. They were highly professional, knowledgeable, helpful and informative.
Cons: Nothing. This is a great place.
Sébastien
1 month ago
10.0
Tout était top ! Accueil, ambiance, propreté, emplacement
Darren
1 month ago
10.0
Laurent
1 month ago
8.0
Parfaitement localisé sur la place Jemaa el Fna, ce charmant petit hôtel, décoré dans la tradition Marocaine offre une excellente qualité de service et un accueil chaleureux.
Andre
1 month ago
9.0
The location was perfect! The staff was super attentive and welcoming. The room was comfortable and clean. Noise isolation was good, we couldn't hear any noise from the street. Breakfast was very complete and the food was good, the juices were natural and fresh. Temperature was very comfortable inside the room. The pool is big enough and the rooftop has a great view.
Cons: No windows on my room.
Bardill Moscaritolo
1 month ago
10.0
Beautiful, attention to detail. Everything was perfect!
Cons: All of the above
Carol
1 month ago
9.0
Room, I thought was smaller than I had thought but it did the job. the staff are very friendly. BK was great, good selection. plenty on offer. nice place to sit outside. Pool was a bonus after a hot day, warm enough, clean. plenty of loungers.
Cons: selection of tea did not get refreshed, after getting some fresh tea, it was removed!
Maria Del Carmen
1 month ago
8.0
La ubicación , la piscina,
Cons: El wifi iba mal y en nuestra habitación no iba
Li na
1 month ago
10.0
地理位置優越飯店就像一個一郎一樣，前台跟服務人員都非常的溫暖客氣 飯店頂樓的游泳池燈光很美 露台就可以看到馬拉克斯大夜市 真的是絕佳的體驗，而且因為隔天早上要很早就出發飯店餐廳特地讓我提早用餐 真的是非常的人性
boubou56
1 month ago
6.0
De centrale ligging en het zwembad en de uitstekende kamer
Cons: Bij het diner was het eten onder de maat mocht dit 5 sterren zijn viel echt tegen. Ook daar wij s'nachts vertrokken en vroegen s'middags voor een ontbijtpakket bij de receptie was er geen enkele mogelijkheid om daar aan tegemoet te komen. Dat viel dus erg tegen geen broodje konden we niet krijgen dat is niet 5 sterren waardig.
paolo
1 month ago
10.0
.NR.
2 months ago
9.0
Excellent hotel in an amazing location, and with the medina literally at your doorstep. All staff were consistently excellent - helpful, welcoming, pleasant and went out of their way to make the stay positive.
Cons: Nothing.
Wilma
2 months ago
10.0
Goede ligging, zwembad met ligstoelen, vriendelijk personeel, schoon en mooie kamer.
Michel
2 months ago
10.0
Gerald
2 months ago
8.0
Mickael
2 months ago
10.0
Endroit magnifique, un personnel au top du top....Très bien situé sur la place jemaa el fna, la piscine est très bien entretenue, le buffet de petit-déjeuner est incroyable et le restaurant de très bonne qualité. Mention spéciale pour le personnel qui est aux petits soins.
Cons: RAS
Alberto
2 months ago
9.0
O atendimento, o espaço interno do quarto e a localização.
Cons: Café da manhã fraco.
Salma
2 months ago
8.0
Good
Evripidis
2 months ago
10.0
The staff were very polite and helpful. They explained everything thoroughly to us and even gave us tips about transportation in the city. The food was delicious and the breakfast had different options every day. The room was very comfortable and the decoration with the moroccan architecture was exquisite. No wonder of the superb rating. Everything was clean and the pool area was though small but enough for us to have a chill at the pool. They even served lunch there once!
Cons: A bit loud when sitting outside bur I guess that is unavoidable in Marrakech.
Marco
2 months ago
8.0
Guided
2 months ago
10.0
Bruno
2 months ago
10.0
Nos gustó todo!! Volveríamos encantados. Lo mejor fue el servicio, el personal. Particular mención de los señores Rabie, Mostapha y Ali, sumamente preocupados por nuestro confort en todo detalle.
Cons: Nada. Todo fue excelente!!
Liam
2 months ago
10.0
The staff can’t do enough for you, from welcoming to service and cleaning they went above and beyond in everything. The Riad has two parts - old and new - and both are unbelievable in the decor and cleanliness. Hotel pool was perfect for the hot climate and fresh towels were provided. We ate breakfast and lunch and all meals were delicious - highly recommend the cheese and onion omelette from the chef at breakfast!
Cons: We don’t have a bad word to say!
jose luis
2 months ago
10.0
Excelente
Jayaram
2 months ago
10.0
Talicia
2 months ago
10.0
The staff were extremely friendly and helpful, made us feel welcome as we arrived and helped plan day trips as well as book taxis. The facilities were great, including the pool area which was perfect during hot days. The Hotel had an extremely comprehensive breakfast and is situated very centrally, perfect for experiencing the Souks nearby. Our experience in Marrakesh couldn't have been any better.
mattia
2 months ago
9.0
Abdelaziz
2 months ago
9.0
keith
2 months ago
10.0
The whole place was excellent
Cons: Nothing
Daniel
3 months ago
10.0
La amabilidad de todo el personal, desde Ibrahim en recepción hasta Rabid en el desayuno. Siento no recordar todos los nombres. Nos permitieron usar la piscina antes y después del check in / out. Siempre pendientes de nuestras necesidades.El
Cons: No hicimos uso del transporte del hotel, pero si vas en un taxi o en transporte de booking, no van a poder dejarte en la puerta porque el acceso está limitado. Creo que el transporte del hotel sí te deja en la puerta, aunque en todo caso, por la noche la plaza es un caos y desconozco cómo accede el taxi. En todo caso, son 3 minutos andando desde el punto de dejada y recogida, pero debe de tenerse en cuenta.
Kassem
3 months ago
10.0
Nora
3 months ago
10.0
El alojamiento no se puede pedir más todo perfecto el personal atento con mi hermana y conmigo y todo limpio
matias
3 months ago
8.0
la ubicación y que no se sentia ruido.
Cons: el personal del hotel.
George
3 months ago
7.0
The service was excellent but the room was very...boring tv didn't work ...bathroom light was flashing no where to hang wet clothes.. Restaurant was nothing like the photos...and breakfast was really boring
Cons: The service the staff were amazing and the location was excellent
Belén Izquierdo
3 months ago
10.0
El trato de todo el personal es excepcional.
Cons: .
Cilly Rocio
3 months ago
8.0
Ubicacion, desayuno y servicio
Maria Del Carmen
3 months ago
10.0
El Riad es una maravilla, todo está perfecto, se ocupan de que nada te falte. El desayuno es espectacular.
Cons: Un detalle para mí importante es que el cubo del baño no se había vaciado, lo que no es agradable.
Brahim
3 months ago
9.0
Laura
3 months ago
10.0
Everything was excellent during my stay. The hotel was great and the staff extremely kind and welcoming. A special mention to Rabii and Nostafa, who were very attentive and considerate at all times.
Blanca
3 months ago
10.0
Que está en la medina, la amabilidad de su personal, las instalaciones
Carolina
3 months ago
9.0
Ficámos encantados com a nossa estadia neste Riad! A localização é perfeita, bem no centro da Medina, o que nos permitiu explorar a cidade a pé com muita facilidade. O espaço é muito acolhedor e bem cuidado, com uma piscina no terraço que foi um verdadeiro luxo para relaxar nas horas de maior calor. Os funcionários foram incansáveis na sua simpatia e disponibilidade — um agradecimento especial ao Rabie e ao Mustapha, que tornaram a nossa experiência ainda mais agradável. A comida também não desiludiu: saborosa e bem confecionada, sempre fresca e bem apresentada. Recomendamos vivamente e certamente voltaremos!
Egle
3 months ago
10.0
El hotel está impecable, limpio , bien cuidado y original. El desayuno es variado y bueno. Y el personal es de otro nivel, simpáticos , amables y solícitos.
GRUCHY Apollonia
3 months ago
10.0
L'emplacement de l'hôtel, la gentillesse et la bienveillance du personnel. La décoration de l'hôtel et de la chambre. La piscine sur le toit.
Cons: Le petit-déjeuner n'était pas assez varié, très peu de choix.
Gloria
3 months ago
7.0
Jose Antonio
3 months ago
9.0
Marcello
3 months ago
10.0
gentilezza, posizione, bellissima stanza, fantastica colazione
László
3 months ago
10.0
Nagyon Jó helyen fekszik, pont a Djemaa El Fna tér sarkában, a hotelból kilépve a tér forgatagában találjuk magunkat. A szálláson belül viszont ennek a zaja abszolult nem hallatszik be, a tetőn található teraszról viszont esténként élveztük a teljesen egyedi akusztikát. A szobák és a Ryad teljesen vissza adták a marrokói hangulatot, nagyon tiszta és autentikus volt, de a legnagyobb értékét szerintem a személyzet adja, a vezetőktől kezdve egészen a szobalányokig, mindenki nagyon kedves, udvarias, mosolygós és segítőkész volt. Mi a legtöbbet a reggelinél és az esték folyamán Rabival és Zack-kel találkoztunk (elnézést ha nem jól írom a nevüket, így ejtettük ) nekik külön köszönjük a szívélyes kiszolgálást! A reggeli változatos volt, lehetett választani a marrokói és a nekünk hagyományosak közül, de az egyedi kéréseinket is mindig teljesítették, páromnak nagyon tetszett hogy minden reggel más-más shotokat kaptunk. Mindenkinek nagyon jó szívvel ajánjuk ezt a kis ékszerdobozt!
Cons: Nem volt ilyen
Tracy
3 months ago
10.0
Everything
Cons: Nothing
Claire
3 months ago
10.0
Nabil
3 months ago
8.0
Fernando
3 months ago
10.0
Me gustó todo, desde el personal que era extremadamente amable tanto Rabbi como los de recepción eran increíbles, además del magnífico sitio donde se encuentra en plena plaza, y sus habitaciones tan cómodas
Philip
3 months ago
10.0
Claudia Biderman
3 months ago
3.0
Nada
Cons: En general nada .Habitaciones depresivas con olor a humedad
Jon
3 months ago
10.0
Jorge
3 months ago
8.0
Maria do Rosário
3 months ago
10.0
Tout était charmant! Nous soulignons la gentillesse du personnel. La décoration allie tradition et confort moderne, l'emplacement est très central, le petit-déjeuner était excellent et varié, et il y avait une piscine pour se rafraîchir pendant ces journées très chaudes. Nous reviendrons sans hésiter!
Pedro
3 months ago
9.0
Jorge
3 months ago
9.0
Tomasz
3 months ago
10.0
Wszystko było idealne. Hotel zorganizował piękne kwiaty i wystrój na urodziny Żony. Super obsługa i wspaniały pobyt. Widok na główny plac Marrakeszu podczas śniadania i kolacji bezcenny!!!!......
Cons: Za krótki czas pobytu :-)
alexis
3 months ago
10.0
Alberto
3 months ago
10.0
La estancia fue de 10 en todos los aspectos desde el primer momento en el que el personal del hotel nos recibió con un té y unas pastas de bienvenida mientras realizaban el check in. Toda la estancia fue perfecta y si tuviera que destacar algo, sin duda, la amabilidad y profesionalidad de todo el personal que allí trabaja.
Cons: Nada que decir. Todo genial
Martin
3 months ago
5.0
Nice armosphere, furnature and roof garden
Cons: - Air conditioning was very noisy and we could“t switch it off. Hotel personnel also wasn‘t able to do so and promised to bring the technician who never came. - If you travel by car, it‘s difficult to find a parking nearby (i.e. less the 10 min walk) if you arrive late. Unlike other expensive hotels, they don‘t help you. - They don“t have a license to serve drinks with alcohol. - check-in takes 15 min at least
NAJATTE
3 months ago
10.0
Tout, personnel au petit soin , Rabir au restaurant très accueillant attentionné, à l accueil chaleureux
Keisuke
3 months ago
10.0
サービス最高
Lisa
3 months ago
8.0
The rooms were lovely, the pool and pool area was great. The staff were friendly and helpful (Rabie). Restaurant nice choice of breakfast and the location was excellent.
Cons: Our room was noisy early morning when we complained the elder gentleman on reception was very dismissive and uninterested only after lengthy persuasion he begrudgingly agreed to move us. The new room turned out to be a downgrade which wasn’t necessary as the hotel was less than half full.
NAJATTE
3 months ago
10.0
Tout propre poli accueillant aux petit soin magnifique
Marinella
3 months ago
9.0
Architettura interna del rryad curata e la colazione fantastica
aszirmai
3 months ago
9.0
Keisuke
3 months ago
10.0
スタッフ最高 立地最高 朝飯最高 プール最高 とにかくホスピタリティ溢れるホテルでした
ANDRIAMILANTOVOLOLONA
3 months ago
10.0
Les personnels sont au petit soins, la restauration est extra et le personnel comme Rabi est vraiment un monsieur exceptionnel a son service, ils sont tous aimables et accueillants.
Cons: y a rien a dire, tout est parfait. Hotel, personnel, propreté, chambres
MODORRITOS
3 months ago
10.0
La ubicación y la amabilidad del personal, sobre todo la atención de la recepción que fue excelente.
Cons: Todo fue perfecto.
SERGIO
3 months ago
6.0
Sergey
4 months ago
9.0
A charming hotel perfectly situated on the main square, right at the heart of all the city’s buzz. Yet inside, the rooms remain peaceful, thanks to the building’s origins as a traditional Moroccan riad — a home designed around a serene inner courtyard, with no windows facing the outside world and a gentle fountain at its center. There’s also a rooftop pool offering a welcome escape. The staff are warm and attentive, and the breakfasts pleasantly satisfying. Don’t expect European or even Turkish standards of luxury, but the overall value for money is, in my view, excellent.
Cons: The only downside was the air conditioner — powerful, but fortunately quiet. It was difficult to adjust, and in the mornings it could get uncomfortably cold.
Asier
4 months ago
10.0
Magnífica ubicación para visitar la medina , un oasis dentro del bullicio. Hotel fantástico, buen desayuno y gran trato del personal, con mención especial para Rabie, un gran profesional.
Alarie
4 months ago
9.0
SIMON
4 months ago
9.0
We just spent three nights at Hotel & Ryad Art Place Marrakech. What a fantastic place to stay. The location couldn’t have been better situated right in the main square. If you arrive after 11am (when cars are not allowed in the square) you are greeted at the entrance by Aziz who walks your luggage to the Hotel. Once you are inside the hustle and bustle is left behind it is very quiet. The rooms are fabulous, ours was very large and so very quiet and the pool on the rooftop was a bonus to cool off at the end of the day. What makes this hotel truly special was the staff. Chef Youssef, Youssef, Aziz, Rabi, Zak, Ibrahim and Mustafa were all so warm and attentive, making us feel so welcome every day. They really went above and beyond. All restaurants are very close to the Ryad and the dinner at the hotel was excellent also. Make sure you ask for Abdul for a guided tour around Marrakech. It was the best day of our whole trip! Honestly, you don't need to look any further than Hotel & Ryad Art Place Marrakech, you will not be disappointed!
Morad
4 months ago
9.0
Die Bedienung, ganz besonders Herr Rabien hat sich sehr gut um mich gekümmert 👍🏽👍🏽👍🏽👍🏽👍🏽
Cons: -
Donát
4 months ago
9.0
Ricardo
4 months ago
8.0
Localização e piscina
Cons: Comodidade dos quartos
caterina lucia
4 months ago
10.0
Tutto
caterina lucia
4 months ago
10.0
Ryad meraviglioso, situato proprio nel cuore della piazza Jemaa el-Fnaa. Le camere sono ampie e bellissime, con arredamenti in stile marocchino e letti molto comodi. Al nostro arrivo, ci hanno accolto con un tè alla menta e biscottini…Siamo rimasti sorpresi dall’insonorizzazione dell’hotel, non si sente il trambusto della piazza. La colazione è varia e di ottima qualità. Un ringraziamento particolare allo staff del Front Office, Youssef ed Ibrahim , sempre attenti ad ogni esigenza degli ospiti.
caterina lucia
4 months ago
10.0
Tutto
Cristobal
4 months ago
8.0
Ubicación excepcional en la misma plaza. La atención del personal y la decoración
Cons: No había servicio de bar en la zona de piscina.
Elena
4 months ago
10.0
Отличное расположение, персонал, интерьер
Cons: Нет
Mercedes
4 months ago
8.0
El personal muy amable y servicial, tanto los de recepcion como los del servicio de comedor y limpieza. La ubicacion es excelente. El desayuno no es que fuera espectacular , pero estaba muy bien. Cogimos una suite y estuvimos muy comodos, pero no tenia luz natural.
Cons: La piscina es muy pequeña y la zona donde está poco cuidada.
ANTONIO
4 months ago
10.0
Lindo Riad no coração da Medina de Marrakech . Quarto super confortável, atendimento impecável, toda a equipe nota 10
Alvaro Luis
4 months ago
10.0
María Magdalena
4 months ago
10.0
La ubicación y el personal muy amable.
alex
4 months ago
10.0
Abdulrahman
4 months ago
10.0
قربه من ساحة الفناء
Cons: سعره عالي عدم وصول المركبات في اوقات محددة
Abdulrahman
4 months ago
10.0
Evelina
5 months ago
10.0
Beautiful hotel. Peaceful and calm
Cons: Nothing
5 months ago
9.0
Location, the Riad is very quite during the day and night, beautifull decoration, restaurant and pool very good.
Jorge Carneiro
5 months ago
9.0
Gostaríamos de expressar a nossa admiração pelo serviço soberbo prestado por toda a equipa do hotel. Desde a chegada até ao momento da partida, fomos tratados com profissionalismo, simpatia e atenção ao detalhe. Em especial, gostaríamos de destacar os funcionários Rabie e Aziz, cuja gentileza, disponibilidade e dedicação tornaram a nossa estadia ainda mais memorável. Agradecemos a todos pelo excelente trabalho e pela hospitalidade exemplar!
Oscardelmo
5 months ago
10.0
El confort de la habitación y la tranquilidad que se respira en todo momento en todas las instalaciones, al no aceptar niños para los que No tenemos es un punto importante para que la estancia sea del todo placentera y sin ruidos, el aire acondicionado refresca mucho y no es ruidoso, las instalaciones, la limpieza perfecta de las habitaciones y de todo el Hotel y Riad, el servicio por parte de todos los camareros siempre atentos y educados para todo lo que necesites, la piscina en la terraza, pequeña pero refrescante con muchas hamacas para tomar el sol, los desayunos en la terraza con vistas a la Plaza quizá un pelin justos, no mucha variedad y muy repetitivo, los zumos naturales ya te los llevan directamente a la mesa y cada día hay diferentes sabores, ofrecen un menú para comer a un módico precio de 160dn. La ubicación del hotel sin dudarlo un acierto justo en un lateral de la Famosa y ruidosa Plaza Jemaa El Fna pero una vez entras en el Riad, todo es paz y tranquilidad. Sin dudarlo volvería a este hotel cuando vuelva a Marrakech.
Cons: TODO PERFECTO.
Gerardo
5 months ago
9.0
Personale cortese e disponibile Servizio puntuale grazie anche alla bravura e gentilezza di Rabie.
Paolo
5 months ago
8.0
Yolanda
5 months ago
10.0
Ubicación inmejorable para visitar la ciudad, en plena plaza Jemaa el-Fna, desde la terraza se observa su bullicio y sin embargo dentro del hotel, tanto en las habitaciones como en la piscina, se disfruta de gran tranquilidad y paz para poder descansar. El personal muy correcto, discreto y amable en todo momento. Desayuno buffet variado y abundante, combinando cocina local y sin olvidar el desayuno tradicional. Hotel con encanto que ha superado nuestras expectativas.
Helen
5 months ago
9.0
The level of customer service from the second we arrived to when we left was exceptional. The pool on the roof was a godsend as we visited places in the morning and then spent the afternoon by the pool.
Cons: Not so keen on the bedroom but that’s just personal taste. I knew we weren’t going to have a window but in reality it felt like we were in a box.
Michele
5 months ago
10.0
Rui
5 months ago
8.0
Hotel & Ryad Art Place Marrakech location could not be more central and privileged, while maintaining privacy and silence, right next to Jamaa Al Fna Square. Breakfast is served in a spacious room and in an outdoor area overlooking Jamaa El Fna Square. A wide variety of high-quality products, including several local delicacies. But of course, the highlight is the excellent service provided by the team of Rabie and Azizi. Both are always willing to help and answer any questions you may have. Congratulations to hotel management to have this two guys giving us a nice and friendly good morning. A very appealing terrace with a swimming pool, sauna, Turkish bath and bar, allowed us to cool off and/or relax after long days in the souks. All other services, such as the concierge, reception and cleaning, demonstrate a constant concern for helping guests. The room was a pleasant surprise and, like the hotel in general, it carefully maintains the local style, even though it is a modernized space.
Cons: O que poderá ser melhorado? O sistema de escoamento de água de uma das casas de banho carece de manutenção ou limpeza na área de duche para evitar odores desagradáveis, sim porque o quarto tinha duas casas de banho completas o que foi excelente. No restaurante, talvez um ou outro prato mais ocidental, para complementar da super oferta generalizada do cuscuz e tagine que é o standard em todos os restaurantes circundantes.
Paul
5 months ago
7.0
The service at Breakfast was 5* and the staff at reception were very helpful. Location of the Hotel was fantastic as you walk out the door and you are in the square.
Cons: We had a poor smell from the back of the Hotel that got into the rooms. The Television was not good as the signal was being lost most of the time.
Bernard S
5 months ago
7.0
LESPINE
5 months ago
9.0
Magnifique !
Jasone
5 months ago
7.0
Ubicación y piscina
Cons: Desayuno pobre para ser Marrakech y un 5 estrellas. Debes pagar un plus para la tortilla en el desayuno.
JOSE ANTONIO
5 months ago
9.0
JOSE ANTONIO
5 months ago
8.0
Ana
5 months ago
9.0
Localização excelente. Simpatia dos funcionários excelente. Restaurante bom e pequeno almoço bom e variado. Tem secador de cabelo.
daniel
5 months ago
10.0
Excelente ubicación en la concurrida plaza Jemaa el Fna, pero sin ningun ruido en el hotel y en las habitaciones. Excelente servicio del personal, muy atento y preocupado de tus necesidades. Se agradece a Rabie Aziz que nos acompañó maravillosamente en los desayunos y al encargado que nos recibio y nos oriento siempre. Muy buena la piscina para refrescarse en el siempre caluroso marrakecht
Cons: No tiene que ver con el hotel, pero tomamos tour por las paginas habituales y todavía los tour en marrakecht son bastantes básicos, falta un mayor trabajo turistico en este aspecto
Hajrudin
5 months ago
10.0
Location, staff, food…
Cons: Nothing
maria ines
5 months ago
10.0
Quarto esplendido
Cons: Tudo espetacular
Filip Dopierala
5 months ago
10.0
Riad położony w samym sercu Marakeszu, przy głównym placu, śniadania bardzo smaczne, na dachu strefa wypoczynkowa i basen, obsługa wyjątkowo miła i pomocna, wifi chodzi bardzo dobrze. Jedyna wada (ale tak jest w Riadach) pokoje nie mają okien. Przekłada się to na ciszę i chłód ale jest zawsze ciemno. Jedzenie w restauracji bardzo smaczne choć nie można zamówić wina (a wina Markoańskie są wyśmienite)
Josh
5 months ago
8.0
Bladerunner
5 months ago
10.0
Excellent service
pierre
5 months ago
10.0
Emplacement géographique et luxe de l’établissement
Tiziana
5 months ago
10.0
Bob
5 months ago
10.0
Prima ontvangst met een heerlijke thee. De kamer was nettjes en ruim. Vanuit het zwembad op het dak heb je uitzicht op het plein. Het personeel is aardig en zijn zeer vriendelijk.
Evangelos
5 months ago
9.0
Sehr zentral aber trotzdem ruhig da alle Zimmer nach innen gerichtet. Dadurch natürlich keine Fenstet. Aussicht auf den Platz der Hänger beim Frühstücken und auf der Dachterasse.
George
6 months ago
8.0
Location The staff was very friendly
Cons: It wasn’t very clean The breakfast was very average
Benoit
6 months ago
10.0
Emplacement parfait, personnel prévenant, très calme malgré la proximité immédiate de la Place, piscine et transats sur le toit très agréables
Adrian
6 months ago
10.0
My partner and I recently stayed at the Art Palace & Ryad Hotel, ideally located within Marrakech’s vibrant main square (the Medina), and we couldn’t have asked for a better experience from start to finish. From the moment we were picked up at the airport to the day we checked out, the service was consistently exceptional. The staff were warm, attentive, and genuinely eager to make our stay as comfortable and memorable as possible. Nothing ever felt like too much trouble, and their hospitality was a standout aspect of our visit. We stayed in a Junior Suite, beautifully designed and featuring a four-poster bed with conveniently located plug sockets on either side – perfect for charging our phones overnight. The room also included his and hers bathrooms, each with a rainfall walk-in shower that was both luxurious and refreshing. While the hotel is alcohol-free – as is the surrounding square – this turned out to be a surprising bonus. We actually found it to be a detoxing and restorative experience. The rooftop terrace is a peaceful retreat, complete with a lovely swimming pool and sun loungers that are thoroughly cleaned each evening. The rooftop is surrounded by carefully tended plants, giving it a relaxed and tranquil ambiance. Afternoon service was available, and once again, the staff delivered exceptional hospitality. (Special thanks to the kind staff member who assisted us each day, Zakarya.) Breakfast was included in our stay, and we were consistently impressed by the impeccable service provided by Mustapha and Rabie. The breakfast itself changed daily and offered a variety of fresh, local dishes. While different from what many Europeans might expect, everything was delicious and beautifully presented. The view from the rooftop restaurant, perfectly named “the View”, overlooking the Medina and capturing sunsets over the bustling square, was genuinely breathtaking – like a scene from a film. Regarding dining, we chose to enjoy all our meals at the hotel.
SIMONA
6 months ago
10.0
Amabilitatea personalilui, micul dejun diversificat, aspectul hotelului, pozitia luni fiind fix jn piata !Totul la superlativ, pretul cazarii foarte decent raportat calitate pret
marieliz
6 months ago
9.0
Very pretty Excellent service
Cons: Should remove curtains on top of bed They are pretty but accumulating dust
ludovic
6 months ago
10.0
Personnel au petit soin... Impeccable !
Cons: Rien à redire, séjour parfait
Ladyteeks
6 months ago
10.0
The location, the staffs, the environment, the atmosphere... everything was so perfect. Highly recommended
Franz
6 months ago
10.0
Sehr gut gelegen! Sehr zuvorkommendes Personal! Schön ausgestattete Zimmer.
Emanuele
6 months ago
10.0
Narayan
6 months ago
10.0
Beautiful hotel and great location.
Niall29
6 months ago
9.0
Room was fabulous. Staff were excellent at all times. So helpful.
Cons: I liked everything.
rafael
6 months ago
10.0
La situación es diferente mejorable y el resonar es muy atento
Cons: Todo estaba bien
Claudio
6 months ago
10.0
Ubicación, atención, desayuno, habitación
louis
6 months ago
9.0
Parfait
Janette
6 months ago
8.0
Darran
6 months ago
9.0
Great location - friendly people - excellent service
Cons: Nothing comes to mind
Maxim Santos
6 months ago
10.0
Todo! Desde la ubicación, perfecta para visitar cada rincón, la habitación, amplia y cómoda. El desayuno, amplio y variado. Un personal atento y amable.
Cons: Nada
Brynjar
6 months ago
10.0
Guillaume
6 months ago
10.0
L’accueil, la gentillesse du personnel 👍🏻 Le petit déjeuner exquis Le restaurant très bon rapport qualité prix Le roof top au top!! avec sa piscine et ses différents transats La décoration parfaite L’emplacement fantastique
Cons: Rien
Hajrudin
6 months ago
10.0
Everything.
Cons: Nothing.
elham
6 months ago
10.0
We stayed at this riad for just one night, as they were fully booked and we had to move to another hotel the next day. Overall, the riad itself was beautiful, the room was clean, and the staff were generally welcoming. However, the experience when checking out left a very negative impression. We asked the front desk to call a taxi to take us to our second riad, which we knew was accessible by car. Instead, the receptionist insisted it was only a 10-minute walk and offered to arrange a luggage porter instead. We trusted his advice. Unfortunately, the porter was an elderly man with a hand-pulled cart who did not know the exact address. Navigating the busy, narrow souk alleys was very difficult. My husband had to guide him using GPS. What was supposed to be a short walk turned into a stressful 20+ minute trek. We eventually reached an alley too narrow for the cart, had to offload our luggage, paid the porter twice the cost of a normal taxi out of sympathy, and carried our bags on foot for another 15 minutes. Ironically, for the next two days, we took taxis back and forth through the souk area with no problem at all, each ride took only about 15 minutes and cost us less than half of what we paid that day. While the riad itself was pleasant, I would strongly recommend double-checking transportation options independently rather than relying on staff recommendations, especially if you have luggage or mobility concerns.
FERNANDO
6 months ago
10.0
Tudo. É uma estadia/experiência.
Cons: Recepcao de boas vindas. Café da manhã.
Inmaculada
6 months ago
9.0
Realmente es un oasis en mitad de la medina, es precioso,habitaciones increíbles y sobre todo tiene un personal que es súper amable. Toda la plantilla es increíble, pero destacar a Rabie ppr su atención personalizada y su buen trato en el desayuno. Si volviera a Marraketch volvería seguro a este sitio.
Cons: Nada. No tengo ninguna pega.
Marcin
6 months ago
10.0
Sven
6 months ago
9.0
Super Lage direkt am Platz der Gaukler - wenn man müde ist, kann man schnell 1-2Std relaxen , sehr freundliche Mitarbeiter
Cons: Frühstück u Café für 5 Sterne etwas ausbaufähig
Huseyin
6 months ago
10.0
Very nice Clean and Frankly
Cons: Yes
Natalie
6 months ago
10.0
I cannot recommend highly enough! Fabulous hotel with brilliant staff members. Everyone we came into contact with was friendly & so efficient. Perfect location; a calm retreat from the hustle and bustle of Jemaa El Fnaa square. The pool area is stunning. Excellent food.
Claudio Corongiu
6 months ago
9.0
Direkt in der Medina gelegen. Das Personal war sehr aufmerksam und freundlich.
Cons: Die Exekutive Suite hatte eher die Größe einer Junior Suite. Leider keine Fenster bzw. Balkon
Peter
6 months ago
9.0
Melanie
6 months ago
10.0
Lovely stay at Ryad Art Place in Marrakesh. It was beautifully decorated with a roof top pool and large high quality restaurant and breakfast selection. A true oasis right next to the main bazaar and action of the market.
Gonzalo
6 months ago
10.0
EL DESAYUNO ERA FABULOSO. LA PISCINA PEQUEÑA PERO MUY ACOGEDORA LA TAERRAZA
Angelo
6 months ago
10.0
Giovanni
6 months ago
10.0
Posizione eccezionale e personale praticamente perfetto
Olga
6 months ago
8.0
Super snidane., cisto, personal velice ochotny. Bazen na strese
Cons: Pokoje jsou bez oken, nejde vyvetrat. Vysoka cena . Nelze večer zajit do restaurace pouze na piti, bylo nam receno ze je to hlavne restaurace.
Rita25
6 months ago
9.0
A localização é ótima, os funcionários simpáticos e muito disponíveis para ajudar em todas as questões. Os quartos são grandes e muito bonitos. Os espaços comuns são também bonitos e têm uma decoração típica e muito cuidada.
Cons: O pequeno almoço é pouco diversificado e muito focado na culinária típica de Marrocos. Embora seja tudo muito bem confeccionado e bom, penso que poderiam ter mais alguma oferta.
CatalinMaria
6 months ago
10.0
People in the reception and restaurant are excellent hosts!
Cons: N/A
Armend
7 months ago
10.0
Best location ever
Cons: Everything was great
Mary
7 months ago
10.0
The location of the hotel is very convenient. We had sign up for a tour group so it was very convenient to stay at this hotel and walk 4 mins to the meeting point. The hotel was very clean and love the traditional look. The hotel had a great rooftop and pool to enjoy. Will definitely come back in the future!
Eluned
7 months ago
9.0
Lovely hotel, right on the corner of the busy main tourist square. Room very nice, rooftop area with small pool great to relax on, nice breakfast, very nice, helpful, friendly staff. They organised direct airport transfer and a private city tour in advance.
Cons: Nothing really. Air conditioning a bit loud and daily water would have been nice
Stella
7 months ago
10.0
Damiano
7 months ago
10.0
Staff fantastico ha esaudito ogni nostra richiesta in maniera precisa e con una gentilezza unica. Transfer da/per il terminal puntualissimo. Hotel in posizione perfetta per visitare tutta la città, una pulizia delle camere e dell'hotel maniacale.
Anupam Shrivastava
7 months ago
10.0
Alright, so I stayed at Hotel & Ryad Art Place in Marrakech, and overall, it was pretty amazing. The location? You literally couldn't beat it – right next to the main square and the famous souks. Talk about being in the heart of the action! Breakfast was seriously good – a real highlight of my stay. And the staff, wow, they were incredible. There was this one guy, Ravi, who was always around, super prompt, and helpful with absolutely everything we needed. The room was also a great size, plenty of space to chill.
Cons: If I had to nitpick, the pool was a bit smaller than I'd imagined from the photos. Also, check-in was a bit of a wait; 3 pm felt kind of late and they were pretty strict about it.
Enrique
7 months ago
9.0
Laura
7 months ago
10.0
Aleksandar
7 months ago
9.0
Location, breakfast, staff
Natalia Vasina
7 months ago
10.0
Отель расположен прямо на центральной площади в Медине, за золотой дверью шум города и людей превращается в сказку релакса и комфорта, персонал очень внимательный, вместо традиционного ожидания на ресепшн при заселении, нам подали чай и все оформили, пока мы отдыхали с дороги, прекрасно организован трансфер из отеля по прилёту и вылету, сервис, удобства, восточное гостеприимство!!!
Cons: Нет такого
Lotte
7 months ago
10.0
pierlorenzo
7 months ago
9.0
Abbiamo scelto il riad per la posizione perfetta, in un angolo di Jemaa El fnaa. Colazione ottima, staff gentilissimo e simpatico, menzione speciale per Rabi :) Letto molto comodo.
Cons: Stanza completamente priva di luce, non si poteva aprire neanche lo sportello che affaccia internamente. Ma pare che i riad siano perlopiù concepiti in questo modo.
Alison
7 months ago
10.0
Anton
7 months ago
9.0
Herzlicher Empfang durch Brahmin an der Rezeption. Stets freundlich und kompetent. Super Service beim Frühstück durch Rabie. Aufmerksam und gut gelaunt.
Cons: Keine Beanstandung
Jose
7 months ago
10.0
Todo muy bien. Muy bien ubicado, en un extremo de la plaza. Buen desayuno. Personal muy amable.
Ana Patricia
7 months ago
9.0
La ubicaciión, las instalaciones, el personal del restaurante, especialmente la amabilidad y profesionalidad de Rabie.
anastasia
7 months ago
8.0
Εξαιρετική τοποθεσία επάνω στη πλατεία Jemaa el Fna με τα πόδια γυρνάς τη medina Άνετο διχωρο δωματιο junior suite, με δύο μπάνια , καλό πρωινό μικρή βεράντα με θέα τη πλατεία στο α όροφο μπροστά από το εστιατόριο,εξαιρετικό προσωπικό πολύ εξυπηρετικό !!
Cons: Δυστυχώς από κατασκευής του -ryad- δεν αερίζεται κ δεν το βλέπει ήλιος Κλιματισμός συνεχώς κ ξυπνάγαμε λίγο αδιάθετοι κάθε πρωί Ίσως να ήθελε κάποια επιπλέον συντήρηση το σύστημα ψύξης; Επιπλέον ο νιπτήρας είχε διαρροή κ το νερό στο πάτωμα λίμναζε Αλλά ήταν μικρά προβλήματα σε σχέση με τη τοποθεσία κ το ευγενέστατο προσωπικό
Michael
7 months ago
10.0
First thing you notice is that despite being right next to the noisy Jemaa el-Fnaa, the hotel is very quiet and peaceful. The location is superb - Jemaa el-Fnaa is right outside and makes exploring the souks easy. Staff were exceptional - welcoming, helpful and polite. They went above and beyond to make our stay pleasant. Even when our flights meant we had to leave early, they made sure breakfast was also opened early. Breakfast had a nice selection - which changed slightly each day for variety. The view from the restaurant of Jemaa el-Fnaa is amazing (see photo)! We ate in the restaurant most days and the food is authentic and tasty. Room was very clean, authentic and comfortable. We were in the Executive Suite - very spacious.
Cons: Was there room service? Advertised on booking.com - but I did not see this mentioned anywhere during our stay.
Eylem
7 months ago
10.0
Danielle
7 months ago
10.0
The hotel was absolutely beautiful and the staff could not do enough for us! Thank you so much, the location was incredible right in the middle of the Ryad - I felt safe at all times. We were gluten-free, and the chef went out of his way to look after us at BREAKFAST which was included. We had gluten-free muffins and gluten-free bread that he made us especially, and we were very grateful.!! It’s quite hard to eat gluten-free in Marrakesh, but the hotel worked great.!! we will be back and stay there when we do :)
Joanne
7 months ago
10.0
Lovely place and service.
Cornel
7 months ago
10.0
Very nice hotel with a very helpful stuff. Very good location if do you want to stay in Medina. Nice terrace. a very good breakfast.
Laurent
7 months ago
10.0
Emplacement exceptionnel, facile à retrouver donnant sur la Place tout en étant très calme. Personnel prévenant, restaurant avec terrasse et piscine sur le toit.
Cons: Rien
Brian
7 months ago
9.0
Lovely Ryad right on the market square but very quiet once inside behind the big door. The breakfast was excellent and the pool and sun bathing area nice place to relax. Staff were friendly and helpful.
Cons: Cant think of anything!
Corentin
7 months ago
9.0
Le personnel, décoration des lieux, l’emplacement, le petit déjeuner et la piscine
Cons: Le menu du restaurant manque de diversité
Nouphal
7 months ago
10.0
Very good Service and polite staffs Manager was
Stephen
7 months ago
10.0
Overall a perfect place to stay. Right in a corner of the main square but ultra quiet inside the hotel. Staff were superb. So was breakfast and the rooms
Annu
7 months ago
9.0
Karine
7 months ago
10.0
L'hôtel est magnifique et très bien situé dans la Médina. Le personnel est accueillant et disponible pour aider si besoin. La chambre est magnifique.
Caroline
7 months ago
10.0
Outstanding in every way. Perfect location and extremely comfortable but the staff are what really make this hotel one of the best we have ever experienced. They are the kindest and most courteous we have had the good fortune to meet and we cannot speak too highly of them although special thanks must go to Brahim and Riab who went out of their way on every occasion to make us welcome.
Guillaume
7 months ago
9.0
Le personnel exceptionnel, l’emplacement donnant sur la place centrale de la médina mais dans un calme idéal, la terrasse et le restaurant très sympa.
Cons: Rien
Dr.Rainer
7 months ago
9.0
Das Riad liegt direkt am Jemaa el-Fnaa, ein unglaublich trubeliger Platz, von dem aus alle Straßen in die vielen Souks führen. Hinter dem goldenen Eingangstür des Riads erlebt man eine sofort einsetzende Ruhe. Man kann ankommen, und das Personal ist aufmerksam. Diese Ruhe durchzieht das ganze Haus. Sogar die offene Terrasse schenkt Ruhe und Ankommen. Es ist gelungen die unterschiedlichen Kulturen zusammen zu führen. Auch gelingt dieses beim Frühstück, Lunch und Dinner. Alles ist wunderbar serviert und sehr lecker aus der wohl eigenen Küche. Wünsche nach Taxi oder anderes wurden ohne Probleme erfüllt.
Cons: Unser Zimmer hatte keine Fenster.
Francesc1963
8 months ago
10.0
El desayuno excepcional, variado día a día. El trato del personal fue magnifico, especial mención a Rabie
Bobby
8 months ago
10.0
Authentic Moroccon Riad
Janette
8 months ago
8.0
Alexey
8 months ago
10.0
I was surprised with the high level of service and hospitality. Thank you to Rabi and the rest of the team 😊
Pedro
8 months ago
10.0
La ubicación el silencio,el servicio
Viola
8 months ago
10.0
Marc
8 months ago
10.0
Perfekte Lage direkt am Platz Jemaa el-Fnaa! Sehr freundliches und hilfsbereites Personal! Ausflüge direkt im Hotel buchbar, mit eigenem Auto und Fahrer.
ita
8 months ago
7.0
Very friendly staff particularly a breakfast staff member called RABI who was so courteous and helpful.
Cons: The room we had was ground floor and at the back of the hotel which was not as attractive environment as other rooms in the hotel . It was very clean and presentable but we felt it was obviously an inferior class room given that we were staying in a 4/5 star hotel .
Dan
8 months ago
9.0
Great location, very friendly staff and had a great time. Very tranquil and it’s right in the centre
ERIKA SUJEY
8 months ago
10.0
Scypio
8 months ago
10.0
Amazing place! Excellent staff, very clean and perfect location. Very good and diversified breakfast. Nice rooftop pool area. The only negative is the ongoing work in the rooftop spa/hammam area, which is bothersome if relaxing at the pool or in the room during the day.
Konul
8 months ago
8.0
Niall
8 months ago
8.0
Very nice, pleasant and accommodating staff.
Cons: My wife didn't like the fact that there were no windows in the room.
Anne
8 months ago
9.0
Tout est parfait Un havre de paix près de la place . Le personnel était adorable Une mention spéciale pour le petit déjeuner
maria
8 months ago
10.0
Desayuno excelente Muy buena cama
Owen Cu
8 months ago
10.0
We loved this hotel so much, we extended our stay, we didn't want to leave. It's a wonderful hotel, an oasis of calm surrounded by the hustle and bustle of the city. Inside is a gem, everything we could have wished in a Riad. Breakfast was superb, with an option to eat outside on the balcony overlooking Jamaa El Fna square. The staff were superb, they couldn't be more helpful and friendly. The location is superb, you are right in the beating hear of the city.
Cons: The pool is small.
Eleanor
8 months ago
7.0
Very attentive staff in all areas reception front door and dining room
Cons: Rooms dark. No windows in bedroom no alcohol served
Owen Cu
8 months ago
10.0
Wonderful hotel, an oasis of calm surrounded by the hustle and bustle of the city. Inside is a gem, everything we could have wished for in a Riad. Breakfast was superb, with an option to eat outside on the balcony overlooking Jamaa El Fna. The staff were superb, they couldn't be more helpful and friendly. The location is superb, you are right in the beating hear of the city.
Cons: Nothing
Andrew
8 months ago
10.0
María Valverde
8 months ago
10.0
Pascal
8 months ago
8.0
Sarju
8 months ago
8.0
The hotel is in an excellent location and is well-maintained, making for a pleasant stay. The breakfast was enjoyable, offering a good selection of food, and the staff were polite, friendly, and accommodating. However, there were a couple of minor drawbacks. The water temperature while showering in the evening was only lukewarm, which was a bit disappointing. Additionally, the room did not have any milk sachets provided. When we requested some, we were charged 10 MAD, which I found to be unreasonable for such a basic amenity. Overall, despite these minor inconveniences, the stay was comfortable, and the service was generally good.
Carole
8 months ago
9.0
déjeuner-terrasse
Cons: taille de la chambre petite. Manque un grand miroir dans la chambre
Joëlle
8 months ago
10.0
Accueil chaleureux et emplacement parfait
marie anne
8 months ago
6.0
les serveurs au petit déjeuner très aimables , le personnel à l'accueil sympathique, mais nous nous attendions à un cinq étoiles plus chic plus élégant avec plus d attentions ...nous sommes restes 4 nuits, les attentions sont uniquement pour la première,,,, il vaut mieux changer tous les jours ;-) vous ne serez pas mieux servis .. .Nous avons préféré d autres ryads et hôtels de la médina , c est un très bon trois étoiles , heureusement que nous avions la suite ..nous nous attendions a plus fastueux a Marrakech , cet hôtel est un peut tristounet ...
Cons: le lobby... et c est un peut tristounet ...
Ana
8 months ago
8.0
The staff is excellent, and the location couldn’t be better.
Cons: I would have given a higher grade if the hotel was classed as a 4 star. There’s certain things that are usually standard in 5 star hotels that were not provided (for example, there was no hair conditioner available; you had to pay for bottled water after the first night; etc).
James
8 months ago
10.0
Fantastic. Loved everything about the hotel, the staff and the service. Everybody is very helpful and the hotel frong door opens onto the main square
mohammad arif
8 months ago
10.0
Its location and exceptionally caring staff
minhua
8 months ago
9.0
The staff is friendly and helpful. The room is clean and bed is comfortable. Breakfast is excellent. The location of the hotel is good. It face to Place Jemaa el-Fna which is very noisy, but it is very quiet inside the hotel.
Cons: The shower door is not airtight, so the bath water overflows.
marie-claude
8 months ago
10.0
Concernant l’emplacement, on ne peut pas rêver mieux : sur la place Djema El Fna et pourtant super calme. Il s’agit en fait d’un double Riad, très bien décoré. La chambre au rdc est vaste et très confortable. Avec l’inconvénient des riads d’être sans fenêtres. Superbe douche avec peignoir de bain . Petit déjeuner très varié. Personnel parfait.
Cons: Des petites mesquineries au petit déjeuner : le jus d’orange n’est pas en accès libre. Il faut réclamer si on en veut un 2e verre. L’omelette est avec supplément. Pour le prix de la chambre qui n’est pas bon marché c’est un peu mesquin.
andreas
8 months ago
9.0
The location next to the main market square was good. I liked the rooftop. You could follow all the things on the main square. Rooms were nice and clean and the staff was super friendly.
Cons: Nothing really, everything was like I expected and even a tad better
daphne
8 months ago
10.0
Ontzettend aardige mensen
Cons: Niets
Radoslaw
8 months ago
9.0
ALFREDO PEDETTI
8 months ago
9.0
Posizione eccellente. Personale front desk semplicemente magnifico e problem solving. Il driver Sig. Mohammed messo a disposizione dall'hotel è stato molto professionale, cordiale e super gentile.
Cons: La colazione. Le uova potrebbero essere preparate su richiesta senza dover pagare un sovra prezzo tra l'altro molto caro rispetto al consto intrinseco.
Susan
8 months ago
10.0
I can not fault this hotel loved everything from the Housekeeping team, restaurant a special shout out for the manager, chef who did us eggs on toast and the waiter's, the fantastic reception team, door guy's and last but not least the manager who after staying here for over 10 years I can truly call my friend.
Cons: Nothing if there is something here you don't like there's something wrong with you!!!
Ahmed Salmann
8 months ago
10.0
Mir hat alles gefallen
Cons: Was mir nicht gefiel, war, dass das Frühstück nicht marokkanisch, sondern europäisch war. Wir sind in Marokko und ich wollte das marokkanische Frühstück genießen. Ich wünschte, das Frühstück wäre eine Mischung aus europäisch und marokkanisch, und der Kunde ist derjenige, der zwischen beiden wählt ihnen.
Robert
8 months ago
10.0
Raquel
8 months ago
9.0
Su ubicación en plena plaza nos encanto , importante si no quieres meterte por callejones a altas horas de la noche. El riad es muy bonito y limpio, da calma en una ciudad estresante.El personal muy amable. La piscina y su restaurante con vistas a la plaza. Volvería a este hotel si volviera a Marrakech!!
Cons: Por poner algo negativo la cama un poco dura y que en 6 días no nos cambiaron las toallas.
TK
8 months ago
10.0
Alexander
8 months ago
9.0
Carrington
8 months ago
9.0
The hotel is set in the heart of the medina, making it easy to explore the area on foot. The pool was lovely and there was plenty of space to lie in the sun, not too close to others. The quality and choice of breakfast was excellent.
Cons: Personally would have liked natural light in our bedroom, but the hotel is designed to look inwards not outwards. It did mean that we felt very safe though.
Suzanne
8 months ago
10.0
Art Place Ryad & Hotel isn’t just perfectly located, spotlessly clean, with beautiful rooms and gorgeous breakfasts; it’s an oasis of calm and quiet nestled amongst the brilliantly hectic, noisy & vibrant Jemaa El-Fnaa. But, what REALLY makes this place so special is the people. I’d almost forgotten what great customer service was like! All the staff at Art Place were so friendly and courteous, even teaching us some basic Arabic (and not laughing when we got it wrong!) Special thanks to Rabie in particular for being so kind and attentive, nothing was too much trouble. We really hope to be back soon.
Cons: Really picking here but the light in the bathroom could be improved (to put make up on) as natural light is limited - but this was a very minor thing.
Nicola
8 months ago
10.0
Excellent location. An amazing sense of calm when back in from the craziness outside! Staff were exceptional - all so friendly, smiley, helpful and polite - they made the holiday! Breakfast had anything you could think of. Room was extremely comfortable and clean. Airport taxi transfers organised by the hotel were a godsend. Thank you to everyone!
Cons: A small thing in the big scheme of things but no external windows in the room seemed strange.
Gert
8 months ago
10.0
Heel goed gelegen. Perfecte uitvalbasis om alles te bezoeken. Supervriendelijk personeel!
Roger
9 months ago
7.0
Staff Food Location
Alain
9 months ago
10.0
Très bon accueil et services. Chambre spacieuse et propre. Situation idéale de l'hôtel sur la place principale tout en étant totalement au calme. Excellent petit-déjeuner et dîner. Merci au chef Moulay Saâd, meilleur ouvrier du Maroc, et aux serveurs Rabie et Anas pour leurs attentions durant notre séjour.
Cons: Pour le petit-déjeuner, mettre des étiquettes devant les plats pour en connaître le nom et la composition même si le personnel se fait un plaisir de nous l'expliquer si on le demande. Sinon RAS
leila
9 months ago
10.0
Le personneel est adorable, chaque client est traitée comme un roi, une reine, très satisfaisant, hotel de luxe, personnel attentionnée, sans exception, les membres de l'accueil sont professionnel, souriant, à votre service et ́la cuisine est exceptionnelle, tout est fait maison !!¡
Cons: Rien à dire !, ́ tout est parfait
Michelangelo
9 months ago
9.0
JUAN CARLOS
9 months ago
10.0
Me gustó sobre todo la amabilidad y la continua atención de Rabit y Brahim, son fantásticos y no nos faltó absolutamente nada. El hotel está en una ubicación inmejorable y era un remanso de paz después del continuo bullicio por las calles de Marrakech. El desayuno estaba espectacular, muy variado y siempre Rabit pendiente de nosotros.
Cons: Absolutamente nada, todo maravilloso, aconsejable al 220%
Richard
9 months ago
10.0
酒店离不眠广场很近，位置很好方便出行，酒店装修很有摩洛哥风情，第一次来摩洛哥的话适合体验一下，另外酒店服务人员也很专业，因为我们要去沙漠，所以帮我们联系了很靠谱的沙漠团司机，价格也不贵，需要去沙漠包车的可以联系微信xltrip
Cons: 没有
Alex
9 months ago
10.0
El personal increïble, muy simpáticos desde el primero hasta el último, el lugar cuidado al detalle y totalmente céntrico.
Steve
9 months ago
8.0
Great staff and very artsy.
Cons: No alcohol on sale - including the restaurant. The room was advertised as a double bed, which in reality is two single beds placed together.
Mathias
9 months ago
10.0
Mathias
9 months ago
10.0
BESLIU Cristian Daniel
9 months ago
10.0
Locația TOP
Cons: nu sunt comentarii negative
Catalin
9 months ago
9.0
Manca
9 months ago
10.0
very good location, right by the main square in medina, very quiet, because it’s a ryad with no windows in the rooms, very convinient for walking all around medina to the main attractions, very kind staff, especially Brahim was very helpful, smiling all the time, very nice staff also at the restaurant, the hotel is top, very nice decorated
Cons: nothing
Kerenyi
9 months ago
9.0
Elena
9 months ago
10.0
Precioso hotel en un rincón de la gran plaza, el personal de recepción muy atento y servicial, el desayuno fantástico , Rabie siempre pendiente de que no nos faltara nada y muy amable Solo puedo decir buenas palabras Si volvemos otra vez a Marrakech no dudaremos en quedarnos en este magnífico hotel
CSC
9 months ago
9.0
Muy agradable con una bonita decoración, personal amable y eficiente. Excelente desayuno
Cons: Nada
Ettore
9 months ago
8.0
Patrice
9 months ago
8.0
L'emplacement, très calme, le personnel au petit soin
Cons: Restaurant sans alcool
Matthew
9 months ago
9.0
Great location, staff and decor
Justin
9 months ago
10.0
Thomas
9 months ago
7.0
Hôtel bien placé et calme
Diego
9 months ago
9.0
Raül
9 months ago
9.0
Excepcional servicio. Un 11 sobre 10
Jacopo P.
9 months ago
10.0
L'accoglienza, la gentilezza e l'efficienza dello staff. Il design degli ambienti, gli arredi e la silenziosità della camera nonostante l'hotel si trovi in piena Jemaa El fna
Philip
9 months ago
9.0
The Riad is situated right at the edge of the main square in Marrakech but once you pass through the impressive double doors of the entrance the hustle and bustle stops and you enter a cool , calm space. The staff were welcoming , friendly and professional, a special thanks to Rabie and Mustapha who looked after us so well at breakfast and on the terrace. The hotel and rooms are beautiful and very clean. Our room was serviced daily to a high standard, the bathroom had all the usual facilities with a good power shower. Breakfast had an amazing choice that changed daily with the Chef on hand to provide any information you might need. We also had dinner on one night which was delicious and reasonably priced at around £40-50 for three courses for two people. I would recommend using the airport transfer service the hotel offers as this makes things much easier and less stressful .
Cons: Nothing
Bruno
9 months ago
9.0
Margarita
9 months ago
9.0
Hector
9 months ago
9.0
La atención del personal fue excelente. Y la limpieza de las instalaciones también. La ubicación, en plena plaza de Jamaa El Fna, es inmejorable.
Cons: Al tratarse de un ryad, lógicamente las habitaciones no tienen vistas. Pero eso es un inconveniente inherente al tipo de establecimiento.
Arbid
9 months ago
10.0
Great place great location
Nadejda
9 months ago
10.0
jan
9 months ago
8.0
Hotellet ligger meget centralt. Personalet er utrolig venlige. Hotellets 5stjerner er lige med 3 stjerner Europæisk standard.
Cons: Der var ikke noget jeg ikke kunne lide.
G-F-C
9 months ago
9.0
Even thought it is located in the main Medina, it is pretty quiet inside. Staff is also very good.
Pariskuntana matkalla
10 months ago
8.0
Sijainti on todella keskeinen, kaikkialle lyhyt matka. Yllättävän hiljainen hotelli näinkin keskeisellä paikalla. Henkilökunta oli todella ystävällistä. Aamupala hyvä ja runsas.
Cons: Huoneessa ei ole luonnonvaloa, joka vaikuttaa viihtyvyyteen. Kokovartalopeili olisi myös hyvä lisä.
Emil
10 months ago
10.0
Perfect location, nice Hotel overall and friendly staff
ANA KURTH
10 months ago
9.0
tatiana
10 months ago
10.0
Elettra
10 months ago
10.0
Beautiful and typical building in splendid position, very clean room, very gentle and professional staff at the reception, very nice staff serving breakfast and dinner, in particular Rabi. Overall, an amazing stay, highly recommendable.
Cons: Everything has been above my expectation, so I cannot indicate anything to be improved.
Eileen
10 months ago
10.0
Loved the style and the staff were all so attentive. It is in a fantastic location with plenty of good restaurants nearby nestled among the souls.
Cons: Nothing
Jays
10 months ago
10.0
The breakfast was fantastic. Looked forward to it every morning. There is a roof top pool, not very big but enough to cool you down. Fantastic views over the square where everything goes on. The rooms were so clean and large. THE BEST THOUGH WAS THE STAFF who could not do enough for us. Polite and very helpful.
Cons: Absolutely nothing.
Marco
10 months ago
10.0
Vacanza di 4 giorni a Marrakesh. L'Hotel si trova nella centralissima piazza Jamaa el Fia, in ottima posizione per visitare il centro di Marrakesh. Lo staff è gentilissimo. La colazione ottima e Rabi è gentilissimo con tutti i clienti. Le escursioni sono un'esperienza da non perdere, anche grazie al nostro autista Mohamed, sempre molto premuroso.
Alex
10 months ago
10.0
DANUT
10 months ago
1.0
Nimic, nu inteleg cum au nota 9.6 pe booking .
Cons: Camerele nu au ferestre spre exterior,aerisirea o puteai face doar daca deschideai usa. Ventilatia nu a functionat. In baie era f un miros teribil de mucegai, miros resimțit si in camera Am platit 3 nopți, dar dupa 2 am plecat
Liv
10 months ago
8.0
Dávid
10 months ago
10.0
Tracey
10 months ago
10.0
Great location, helpful staff, beautiful hotel. Fabulous breakfast
Omar
10 months ago
10.0
Breakfast was great and the staff are very hospitable and welcoming (need to mention Rabiee, Mohamad, Hamza and Chef Saad!). Location of the hotel is very central too! Rooms were clean and the bathrooms were well-equipped.
Cons: Nothing.
Brock
10 months ago
10.0
Location can’t be beat. Right on the square but still a quiet comfortable oasis. Service was top notch
Adam
10 months ago
10.0
let me start with saying you MUST take the hotel up on their offer of ,Mohamed, the private transfer driver. He has permission to drive through the market and take you to the door of the hotel. And what an entrance! the hotel looks like 2 gold doors when you arrive. You could mistaken it for a fancy souk entrance, LOL. Slightly confusing but what a fun shock! Hidden behind these doors is an oasis of calm, beauty and class! A true Ryad, with loads of light, a central garden/court yard and fantastic facilities. The level of detail that has gone into this hotel is astonishing. With no corners cut and every inch of space detailed with wonderful architectural details and surprises. The rooms are well proportioned. The entire hotel, rooms etc. is spotlessly clean and i mean spotless! The service from the staff is on whole new level. You can ask the reception, waiters even cleaners for advice and they will make sure that the right person is informed and whatever you want to do is arranged for you. We chose to book our balloon flight, desert buggy trip, camel rides and driver through the hotel. They took care of everything and i mean everything. All we had to do was be at reception at the time WE wanted to do our excursions. Everything is bespoke/tailored to suit you. The breakfast was a knock out, varied and different every day. The chef is excellent and there to greet you in the morning and make sure that everyone is happy. Again, i wanted my coffee in a certain way and they insisted on making it for me. Truly bespoke 1st class service. We also had a few lunches at the hotel and the food was superb. Beautifully cooked and prepared, fresh dishes with all the additions you would expect from a 5* restaurant! The staff are so friendly and helpful and exceptionally well trained, yet not intrusive or in your face. Knowing the boundaries is very important to guests and the Art Place team where 110% on point. An exceptional and surprising hotel!
Daniel
10 months ago
9.0
Ubicación, personal, desayuno, decoración, comodidad, habitaciones,
Cons: Aire acondicionado un poco ruidoso
Tiberiu
10 months ago
10.0
Location Staff Breakfast Day trips Everthing was 10+.
Cons: -
Joseph
10 months ago
10.0
Anne
10 months ago
8.0
Riad situé sur la place principale. Décoration traditionnelle. Personnel avenant et très aimable ! Petit déjeuner copieux et frais !
Cons: Les chambres au rés de chaussée sont assez sombres. Il ne faut pas s’attendre à un grand luxe mais la situation compense
The one and only
10 months ago
9.0
Vriendelijke mensen, excursies werden via hun perfect gemanaged
Cons: Verlichting in hotel zacht wit ipv LED fel wit op sommige locaties of kamers
Abdurrahman
10 months ago
9.0
Mandy
10 months ago
10.0
Beautiful hotel in the centre of the medina. Staff were excellent and extremely professional yet friendly and helpful. Breakfast was fab with a great selection in buffet format with staff there to assist to your every need. The rooms are refreshed daily with tea and coffee facilities. Beds are really comfortable with temperature adjustable aircon and heat. Overall it was a pleasure to stay here and will definitely be returning in the future.
Cons: Nothing.
Cliona
10 months ago
8.0
laura
10 months ago
10.0
Un weekend à Marrakech rendu magique grâce au personnel de l'hôtel. Nous avons été traité comme des reines. Un riad d'un charme fou, parfaitement situé. Une terrasse si calme rythmée par le chant des oiseaux. Et je ne peux pas terminer sans parler de la propreté des lieux et de l'odeur délicieusement enivrante de chaque patio... Merci encore à tous le personnel de nous avoir fait vivre un rêve, vous êtes exceptionnels ❤️
Evelyn
10 months ago
9.0
Kirsten
10 months ago
10.0
Mister Youssuf and the staff in both reception, breakfast room and restaurant was nice, friendly and service minded and made our stay very comfortable. The location was perfect and safe - and had very nice terraces. The breakfast was also very good with different fruits and specialties every day. The room was cosy and the bed very good. We give our warmest recommendations to this ryad and its people.
Angelina
10 months ago
10.0
An astonishing escape from the noise and the smells of Jemaa El Fna Square. Beautiful, spacious and quiet ryad in the exact center of Marrakech. Very polite and attentive staff. Everyday cleaning of the rooms. Delicious breakfast. A fairytale!
Cons: Unfortunately, there is no elevator for people with disabilities. In the winter the open air pool at the top floor is not suitable for swimming because the water is too cold. Nevertheless this does not change the positive feeling of your stay.
Fiona
10 months ago
10.0
We liked everything about this riad. The location within the Medina is excellent with the hustle and bustle of the main square right on the doorstep. However, once you enter the riad it is like an oasis of calm. The staff are extremely kind, friendly and attentive. The breakfast was excellent as far as choice and quality is concerned. The room was very comfortable and cleaned daily to a high standard. We would stay here again if we re-visited Marrakech.
Rodolfo
10 months ago
10.0
The Riyad is excellent in all aspects. Starting from the location , it’s in the Central Square of the city (el fna) and at the same time when you entering the Riyad, it is extremely quiet. Service is fantastic; everyone is extremely kind and always willing to support you (entrance, reception, restaurant, etc). Rooms are very clean and comfortable . Overall: extremely recommended Riyad.
Cons: Nothing to report
Syed Sherazi
10 months ago
9.0
Reception staff was very friendly and professional, thanks to Yousuf and Abdul Wahid. Breakfast was excellent, as well as the staff was very respectful and friendly, specially Abdul Rehamn. Porters are very friendly and helpful too like Aziz and Rasheed. Excellent location.
Cons: Everything were just great.
Sean
10 months ago
10.0
The location, decor, staff and restaurant at this hotel are excellent! Staff assisted with advice on tours and were very pleasant and always helpful.
Romano
10 months ago
8.0
Annie
10 months ago
10.0
Beautiful Riad, excellent facilities, quiet but right in the centre of things, secure, attentive staff, loved it!
Cons: Nothing
Helene
10 months ago
9.0
Celine Normand
10 months ago
10.0
louis
10 months ago
9.0
Receptionist was very helpful and arranged a local guide for 2 trips who were both excellent, unfortunately he wasn't there when we checked out and I wasn't able to thank him personally which I regret. The breakfast was excellent and the staff could NOT have been more helpful and attentive 5stars. The location is in the heart of the city and was very secure.
Cons: The room (suite ) we had on arrival was not like the ones in photographs and my wife was quite disappointed, however they changed us to another room the next day which was much more like the photos. Possibly each room is different but when they look substantially different (probably much the same size) then there should be more photos.
GMT
10 months ago
10.0
Art Place Ryad is an excellent accommodation with a fantastic location and amazing ambiance! The rooms are stunning and made us feel like royalty. Just steps from the main square, it’s incredibly convenient yet peaceful. The service is truly exceptional—the staff are incredibly kind and attentive. The receptionists went above and beyond to cater to our every need. This Riad offers a perfect mix of luxury and authentic Moroccan charm. Highly recommended!
Fionnuala
10 months ago
9.0
The location was fabulous, in the middle of everything but yet quiet inside. The service and food at breakfast was exceptional..
Maria
10 months ago
10.0
The entire structure is extremely well kept, well equipped to cater all necessities. It’s got pieces of local art like beautiful vases everywhere. It is in typical Moroccan style, with a bit of contemporary style mixed together. There is wonderful entrance door, facing the main square, yet is very quiete indoors. Our room was spacious, the ceiling was stunning, as well as the decor. The bed was one the most comfortable I have ever tried, great quality sheets. The service was great, breakfast was the very best of all our stay in Marocco and the staff extremely attentive. We wanted to have some laundry washed at a particular temperature and they made it for us and delivered it timely. Differently from other structures, The staff was reliable and precise when they were giving information, times, and organising different services for us. A breath of fresh air!
Cons: The breakfast room and some furniture choice especially in the common areas was not my taste, yet really clean and well maintained.
Mat
10 months ago
10.0
Top location !
Silvia
10 months ago
8.0
Sicuramente la posizione, breakfast eccellente, personale molto gentile
Alessia
10 months ago
7.0
Zentrale Lage in der Altstadt. Schöne Rooftop Terrasse.
Cons: Harte Matraze, etwas gewöhnungsbedürftig wenn es im Zimmer keine Fenster hat.
jcloisp
10 months ago
10.0
Chris
10 months ago
8.0
Natalia
10 months ago
9.0
Luke
10 months ago
10.0
The staff was exceptional and very nice. Thanks to Rabi and the rest of the staff for creating a great experience!
Cons: Location was ok
Luca
10 months ago
10.0
location confortevole, pasti ottimi e ottima posizione. staff super
Cons: nulla da segnalare
Markella
10 months ago
9.0
Melanie
10 months ago
9.0
Schöne Zimmer, sehr freundliches und hilfsbereites Personal, zentrale Lage
Cons: Hellhörig
Carlos
10 months ago
10.0
Súper atención del personal. Cuidan todos los detalles para que te sientas como en casa con la máxima seguridad. Limpio y muy bien cuidado. La ubicación inmejorable. De 10.
joel
10 months ago
9.0
la chambre top , piscine un peu fraiche mais c'est la saison qui veux cela. Le petit déjeuner très, très bien , sans parler du service par Rabbi exceptionnel (serveur à l'écoute et au petit soin pour le client) rare , sans compté aussi sur Moustafa qui lui aussi est au top du service. je ne parle pas du service accueil toujours disponible , de bon conseil et en service conciergerie au top , il s'occupe de tous (conseil et réservation restaurant ,visite, massage, ect...)
Cons: petit problème d'accès aux chaines sur la télévision. Très rapidement réparé et dois peut-être augmenté sont choix de chaines.
Maria
11 months ago
9.0
La posizione dell’albergo è fantastica facilmente raggiungibile. La struttura e’ quella tipica del luogo, molto particolare e caratteristica. La colazione abbondante e varia. Si può pranzare e cenare con piatti tipici. Un ringraziamento particolare allo staff del ristorante sempre molto gentile ( in modo particolare a Rabi) e a quello della reception attento ad ogni esigenza. Al momento dell’ arrivo ci hanno fatto vedere tutta la struttura, molto divertente ed insolito. La pulizia e’ ottima.
Cons: Il bagno della camera è da migliorare. Ci sono delle perdite di acqua in bagno. A volte la sera tardi l’acqua della doccia non era abbastanza calda.
Francoise
11 months ago
8.0
L'emplacement de l'hôtel avec l'accès privilégié aux différents lieux de visite et souks. Le personnel de l'hôtel très professionnel et toujours disponible. Le service du petit déjeuner de qualité avec un choix important pour tous les goûts.
vellotti
11 months ago
8.0
Le décor la propreté le personnel très sympathique petit déjeuner au top beaucoup de choix
Cons: Chambre sans fenêtre , restaurant dîner pas terrible et froid pas trop eau chaude dans la salle de bain
XIANG
11 months ago
9.0
This hotel is located just right at the Jemaa El Fna square of Marrakech medina, making it incredibly convenient for the tourists. The hotel maintains a high standard of quality, both in its facilities and services, and cleanliness is well-preserved throughout. The restaurant staff, Rabie and Mohamed, are very warm and friendly as well as other staffs. Thank you!
Elisa
11 months ago
10.0
Camera e tutti gli arredamenti
Cons: Niente
Ken
11 months ago
1.0
Cons: Nothing like the photos. None of the shown art anywhere. Run down. Needs serious updating. Furniture falling apart. TV not working. Very Poor WiFi. Reception staff past their best. Poor customer service. Seriously over-priced.
Helene
11 months ago
9.0
Rocío
11 months ago
10.0
Nos encantó la tranquilidad estando en una plaza tan céntrica. Tuvieron un detalle en la habitación. Íbamos de Aniversario de Boda y nos pusieron con papelitos recortados a mano, Feliz Aniversario con dos corazones. Todo era perfecto.
Olaf
11 months ago
9.0
Location fantastic with view from the restaurant on the main square. Superbe breakfast buffet and beautiful hotel.
Cons: Couldn't get the TV to work, but not important and didn't ask for help either...
Sladjana
11 months ago
10.0
Antonio
11 months ago
10.0
Hussam
11 months ago
9.0
The rooms and stuff
Cons: Nothing
tracy
11 months ago
9.0
Exceptional staff
Cons: Breakfast not as good as previous stay
Liu
11 months ago
10.0
This is my second time staying at this hotel, and the experience is just as wonderful as the first. It’s the best hotel in the central square of Marrakech. The location is perfect, the staff are friendly, and the breakfast is delicious.
ARUN
11 months ago
4.0
The breakfast was good
Cons: They have overcharged us by a significant amount. We stayed in the hotel for just one night. They charged us $126.87 + $127.46 + $120.28 = $374.61 this comes to approximately Euro 356.75 In the original email the agreed amount was Euro 226.80 + Euro 5.40 (city tax) = 232.30
Thomas
11 months ago
9.0
Andreas
11 months ago
10.0
Super Lage direkt am Jemaa al Fna, Dachterrasse mit Pool. Sehr gutes und abwechslungsreiches Frühstück. Danke an Rabi und Mohamed, die sich jeden Morgen rührend um uns gekümmert haben. Insgesamt war das ganze Personal sehr freundlich, hilfsbereit und zuvorkommend. Wir haben uns hier sehr wohl gefühlt.
Cons: Nichts!
tracy
11 months ago
10.0
Thomas
11 months ago
9.0
ALMA
11 months ago
10.0
It’s really very good hotel in the city centre. The staff was really friendly, especially at breakfast Rabie and Mohamed. Thank you all so much. I really recommend it
Mirko
11 months ago
9.0
Riad nella piazza centrale Ottima colazione Staff gentilissimo
Megan
11 months ago
10.0
Francesco
11 months ago
9.0
Hotel sulla piazza principale di Marrakech, pulito e personale super efficiente e professionale, in particolare Rabi, Mohamed e lo chef Saad sempre disponibili a soddisfare le nostre richieste. Piscina attiva anche a dicembre.
Antonio
11 months ago
10.0
Tudo perfeito, localização, simpatia de todo o staff, conforto, pequeno-almoço e um agradecimento especial ao Rabie e ao Mohamed que foram de uma atenção inexcedível. Voltaremos.
Tamyres
11 months ago
10.0
Dario0805
11 months ago
10.0
Brigid
11 months ago
10.0
The staff are amazing they couldn't do enough for us. A very special thanks to Brahim for his exceptional hospitality and Rabies for his wonderful service in the restaurant. The location is brilliant it's like an oasis once you go through the door! I couldn't recommend this place enough. Thank you all for a wonderful stay.
Cons: That we couldn't stay longer!
mf786khan
11 months ago
9.0
Govindarajan
1 year ago
10.0
We had a wonderful stay at Hotel & Ryad Art Place Marrakech. The location is very accessible, making it easy to explore the city. A special thank you to Ibrahim, who was incredibly nice and helpful. He took the time to recommend the best places to visit, which made our trip even more enjoyable. The rooftop pool is a great spot to relax, offering beautiful views of Marrakech. The breakfast was also delicious, with a good variety to start the day right. Overall, a great place to stay with excellent service. Highly recommended!
Kulazhenkov
1 year ago
10.0
Chiraz
1 year ago
10.0
Gabriele
1 year ago
10.0
Personal sehr freundlich q
josee
1 year ago
10.0
La piscine, la terrasse avec vue sur la grande place, la proximité avec les restaurants
Cons: La chambre de bain etait petite. Pas assez de place pour mettre nos cjoses sur le comptoir
Jean michel
1 year ago
8.0
Peter
1 year ago
10.0
Lokatie, ruime kamers, zwembad, uitstekend ontbijt en vriendelijk personeel. Speciale dank aan Rabie en Mohamed voor de voortreffelijke bediening.
Cons: Niets
Emmanuel
1 year ago
9.0
L’emplacement, la décoration et le personnel sont excellents
Cons: Matelas à revoir malgré l’impression de confort au premier abord nous avions s tous mal aux reins au réveil
Sven
1 year ago
9.0
Das Personal war sehr bemüht und zuvorkommend. Speziell Küchenchef Saâd sowie Rabi und Mohamed haben uns toll umsorgt.
Cons: Leider sind die Zimmer extrem hellhörig.
Fabrice
1 year ago
10.0
Le petit serveur Rapei est très agréable et l’hôtel est charmant
helyette
1 year ago
8.0
La localisation de l'hôtel
Cons: Que les chambres soient sans fenêtre. Si j'avais su, je n'aurais pas réservé. Prix très élevé. S'annonce en 5*, faux... un petit 4*, ou un grand 3*
Heinz
1 year ago
9.0
Beste Lage direkt am Place jamaa el fna, ausgezeichnetes Frühstück, die Zimmer sind wie bei einem Ryad üblich zum Innenhof gerichtet
Urbane Traveller
1 year ago
9.0
Have stayed here before and I knew the facilities that were offered.
Cons: Not applicable
Philip
1 year ago
9.0
The staff were lovely. The location is excellent. The room was clean.
Softi59
1 year ago
10.0
La beauté du lieu est sur la place
Cons: Rien
Norma
1 year ago
9.0
Gran habitación, confortable, bien amueblada, con ambiente lujoso. Amabilidad de la gente. Una bienvenida calurosa. Restaurante excelente, con vista a la plaza, comida deliciosa, precios muy razonables. Un pequeño hogar tranquilo en medio de una ciudad llena de vida.
Cons: Nada!
Eleni
1 year ago
10.0
Excellent hotel, great location, amazing ambience, excellent service. Wonderful room, felt like kings! Just next to the main square. The staff was extremely kind and helpful, the receptionist took care of all our needs and Rabie at the breakfast was just great!
Cons: Everything was perfect.
Rita
1 year ago
10.0
The room was really nice and comfortable, the staff super attentive and good food !
Li
1 year ago
10.0
The hotel is facing the famous square which is easy to be found Instead of missing in the medina. The staff, room, bed and breakfast are all.excellent.
Cons: No
Nkatazo
1 year ago
10.0
We stayed at this property for several nights, this is a lovely property. The staff are very welcoming and more than happy to advise or arrange day trips away for guests at a moments notice. We'll definitely stay again next time we are in Marrakech.
Peter
1 year ago
10.0
Location and ambience of the hotel.. perfect. Staff made us very welcome. Met all expectations.
Cons: 2 hours waiting in line at Marrakesh immigration.
Melanie
1 year ago
10.0
Lovely hotel in a superb location on the Medina. Excellent attentive & helpful staff and lovely breakfast served. I would certainly return. Great value for money too. 5****
B r a u n s c h w e i g
1 year ago
9.0
Emanuele
1 year ago
8.0
Sabino
1 year ago
9.0
Posizione centralissima, in Piazza Jeema El-Fna ma con una insonorizzazione perfetta. Camera comoda. Doccia superlativa. Buona la prima colazione. Personale molto gentile, in particolare Raby
Cons: La camera non aveva finestre nonostante fosse una suite…
mask444
1 year ago
9.0
Great hotel with lovely restaurant and rooftop pool area. Lovely welcome, very helpful staff, great breakfast.
Cons: A little more selection of smaller snacks available in the pool area would have been good. However the overall service can't be faulted.
Gerhard
1 year ago
10.0
Excellent location for exploring the Medina and souks, right next to the world famous Djemaa el Fna place and yet quiet location, luxurious rooms, great breakfast and extremely friendly staff - special mention to Rabie, Mohamed & Chef Saad for their friendliness and assistance with all of our needs. We are definitley coming back :-)
Cons: We have no complaints
Katja
1 year ago
10.0
Super Lage direkt am Jemaa al Fna und am Souk - und trotzdem extrem ruhig, sobald man die Hoteltüre hinter sich schließt. Große Dachterrasse mit Pool und Blick auf den Platz und das dort vorherrschende Getümmel. Tolles Frühstück und extrem zuvorkommendes Personal! Ausdrücklich erwähnt seien hier unsere Kellner Rabi und Mohamed, die sich hervorragend um uns gekümmert haben!
Cons: Es gab einfach nichts, was uns nicht gefallen hätte - alles war bestens! Lediglich die fensterlosen Zimmer (in den Riads aber nichts ungewöhnliches) sind für Mitteleuropäer ein wenig gewöhungsbedürftig - sorgen aber für die nötige Ruhe!
Sandra
1 year ago
10.0
El servicio de todo el personal fue excelente superando nuestras expectativas. Una mención especial para Rabie.
Simon
1 year ago
10.0
Great service exceptional property
Cons: Nothing
Ana
1 year ago
10.0
Excelente ubicación e instalaciones. Inmejorable atención en la recepción por parte de Youssef y Brahim. El restaurante magnífico y su personal muy atento a todos los detalles y muy servicial. Mencionamos a Rabi y Mohamed especialmente. Totalmente recomendable. Deseando volver al hotel y a esta ciudad tan acogedora. Gracias por todo.
Cons: Nada
Ana
1 year ago
10.0
Excelentes instalaciones y personal. Inmejorable ubicación, al lado de la plaza Jemaa el Fna pero sin nada de bullicio. Desayuno buenísimo, a destacar el excelente trato de Rabi y de Mohamed. Habitación una maravilla. Todo de 10. Para repetir sin duda.
Cons: Nada
Judith
1 year ago
10.0
Juana Maria
1 year ago
10.0
ubicacion, limpieza, atencion del personal
Marie laure
1 year ago
10.0
Emplacement au top, sur la place Jemaa El Fna et pourtant ultra calme Personnel adorable Mention spéciale pour Rabi 😉 qui était à nos petits soins pour les petits déjeuners très bons et complets Piscine sur le toit très agréable
Enrique
1 year ago
10.0
Atmósfera y desayuno.
Cons: Nada.
Dimitrios
1 year ago
8.0
Very good location, good breakfast. Rooms are windowless and that was not clear when booking. Small window to the interior common space of the building.
Ghassan
1 year ago
10.0
Location and service
Luigi
1 year ago
10.0
nejin
1 year ago
9.0
Location, elegance, luxury, wonderful breakfast, excellent staff!
Cons: Lack of fresh air in the lobby at times.
Donal
1 year ago
10.0
The whole Marrakesh experience was faboulous - a marvelous attack on the senses! The staff at the Riad were more than excellent. In particular Rabi who was very special and of course Mohamed who was also so attentive at breakfast (which was brilliant) Also a thank you to Youssef at the desk and at dinner. We dont recollect the names of the other counter and door staff but they were always there for all our needs. Overall a great place to stay. Donal & San. Ireland.
Cons: Maybe drinks with dinner (wine) would have been nice BUT we respect the culture.
Gianluigi
1 year ago
10.0
Amazing location, facilities and staff. We had a wonderful stay. Best Ryad in Marrakesh, we will be back!
Cons: Nothing
veronique
1 year ago
9.0
L'emplacement( on fait tout à pied si on est bon marcheur), le calme malgré la proximité de la place ,la chambre spacieuse, excellente literie, le personnel est très serviable.
Cons: La cuisine ( 2 repas pris le soir)est moyenne pour un 5 étoiles mais le petit déjeuner est varié et copieux.
Fay
1 year ago
10.0
This riad is absolutely stunning. You will feel like royalty from the moment you enter the doors. Everything is pristine. Rabi and Mohammed were especially kind and took care of every detail. They say, "You are at home here." The pool area is very comfortable and relaxing. The restaurant overlooks Jemaa el Fna. The location couldn't be better for Marrakech medina. Do not hesitate to book here. It's amazing.
Cons: There is nothing to criticize. It's a heavenly oasis.
Debra
1 year ago
9.0
The Riad/hotel is very quiet inside and a perfect location for the main tourist spots. The staff cannot be more helpful and you feel very secure. Tours and airport transfers were made with ease. Breakfast was served daily with a wide range of options. The hotel is not crowded as is boutique. It is very clean throughout. We would recommend it as an excellent place to stay.
Cons: The only downside is that many places are alcohol free and it is forbidden in Marrakesh in most venues. This did not affect us but if you are fond of alcohol, or just want a drink with your meal, Marrakesh generally is not the place to be. Though you can purchase in some venues-it’s costly!
Yolande
1 year ago
10.0
Laila
1 year ago
2.0
No upgrade , They didn’t even give me the room that I paid, I changed my hotel . Expedia offer the service doesn’t have exist, no free transfer either
Béatrice
1 year ago
9.0
Christelle
1 year ago
10.0
Tout est impeccable : très bon accueil de tout le personnel. L’emplacement de l’hôtel est idéal pour les visites
Cons: Rien
Vandana
1 year ago
7.0
roryt
1 year ago
8.0
jose maria
1 year ago
10.0
el sitio en el que está, en la misma plaza, y la atención de personal sobre todo un Mohamed y Rabbit en el restaurante
jose maria
1 year ago
10.0
La atencion personalizada de Mohamed y rabi. Pendiente en todo momento de lo que necesitábamos. La comido el Hotel buena
Marruecos
1 year ago
10.0
Frédéric
1 year ago
10.0
Emplacement parfait pour visiter Marrakech. Le personnel très attentionné. La piscine sur le toit. Le calme.
Cons: Rien
Elisa
1 year ago
10.0
Simon
1 year ago
9.0
Faye
1 year ago
10.0
Fantastic location, great service and fabulous pool.
Cons: Nothing
Katherine
1 year ago
8.0
Great location, little extras, nice towels and robes. Welcome tea. Breakfast was great and Rabi and Mohammed were really attentive. Great selection and fresh food and drinks.
Cons: Later on there were no staff on the terrace to get a drink in the evening
Jarosław
1 year ago
10.0
Fernando
1 year ago
9.0
Le personnel aux petits soins La chambre au top et propre Lit confortable Emplacement de l hotel
Cons: Ras
arno
1 year ago
10.0
RAMAKRISHNA
1 year ago
10.0
Michael Louie
1 year ago
9.0
The room was quite big. The style of the hotel was very nice. It is located in the medina square very convenient to go around. The staff were very nice and helpful especially Rabbi and Mohammed they were topnotch.
Cons: No alcohol drinks allowed and they dont sell alcohol. But not really a big problem for us.
Samantha
1 year ago
10.0
Very clean… comfortable, BIG bed and 2 bathrooms in the suite which was perfect… The pool area was fabulous to relax, sunbathe and have a light lunch. And the location was fantastic
Cons: Nothing
Jamila
1 year ago
9.0
It was clean and calm
Cons: It wasn't 5 stars for me
Saravanan
1 year ago
10.0
Very beautiful perfect location amazing pool
Marta
1 year ago
10.0
El sitio y el personal. Todos muy amables y la estancia súper cómoda. Ubicación
Cons: Nada
gerard_cristin
1 year ago
9.0
Evgenii
1 year ago
9.0
Federica
1 year ago
9.0
la posizione è ottima perché affaccia sulla piazza, ma non si sente la confusione che la caratterizza. la colazione è buonissima e lo staff gentile e disponibile.
Isabel
1 year ago
10.0
Me gustó mucho la ubicación, en la misma plaza, con todo a mano. La piscina en la azotea para refrescarse, desayunar con vistas, la limpieza de la habitación y la amabilidad del personal
Cons: Nada
Rahma
1 year ago
9.0
C'était un très beau séjour, le personnel était très accueillant, serviable et gentil. L'emplacement est aussi très bien pour accéder facilement aux commerces et au restaurants à côté. un remerciement tout particulier à Mohamed et Rabi pour leurs attentions ! 😊
Cons: Pour ceux qui ont le sommeil leger, on entend un peu ce qu'il se passe dans le couloir
JOSSIA
1 year ago
7.0
Etablissement calme, personnel aux petits soins, bien situé.
Cons: Pas de fenêtres donc toujours dans la pénombre avec la lumière. Attention à vérifier un peu plus les équipements car le pommeau de douche fuyait.
Verified traveler
1 year ago
10.0
The location is amazing and the breakfast was really good, lots of variation every day. All the staff, the guys at reception, the doorman and the guys at breakfast are all really helpful and friendly. The room was very good and the bed very comfortable. The only slight issue I had was with the the bathroom, the shower worked fine but the bathrooms just looked very dated and that made them look not very clean. I would defintely stay there again though
Meynial-Coumaros
1 year ago
8.0
Emplacement idéal , à quelques mètres de la place Djema el Fna sans aucun bruit malgré la proximité !
Cons: Chambre au RDC sans aucune fenêtre ni ouverture sur le patio .
Elie
1 year ago
10.0
Accueil. Bienveillance. Discrétion.
laurence
1 year ago
10.0
Magnifique Riad bien situé, décoré avec goût… Chambre spacieuse , confortable et très propre. Accueil chaleureux , tout le personnel est au petit soin ( un grand merci à Rabie et à Mohammed ). Petit déjeuner copieux avec des recettes locales délicieuses.
Julien
1 year ago
9.0
Accueil chaleureux et grande qualité du personnel (attentif et professionnel). Un immense merci à Rabi, Mohamed et Amine pour le service. La chambre spacieuse, propre et décorée avec goût. Le lit confortable ce qui nous a permis de nous reposer après nos excursions. Petit déjeuner un vrai régal avec large sélection de plats. Emplacement parfait en plein centre tout en offrant un cadre paisible pour se détendre.
Cons: L’insonorisation des chambres.
Scott
1 year ago
9.0
Location very central but quite at the same time once inside hotel
Cons: Nothing
Georgina
1 year ago
9.0
Satpal
1 year ago
8.0
Wonderful location on the doorstep of the main square. Lovely staff and service. And we had a very good sleep quiet rooms and luxury bedding.
Cons: No windows so sleeping in total darkness as it is a riad. The room had no natural light of ventilation.
Pilar
1 year ago
10.0
Mason
1 year ago
9.0
Yassine
1 year ago
9.0
Le personnel est très accueillant,gentil,serviable: au top!! Bien que situé sur la place Djemaa El Fna, l hôtel est très silencieux et calme,ce qui est un très gros atout.
Christian
1 year ago
10.0
Ryad stupendo nel cuore pulsante della città di Marrakech. L'albergo infatti si trova sulla grande piazza di Marrakech "Place Jemaa El Fnaa". L'albergo è molto lussuoso, con uno staff che vi coccolerà dall'arrivo a quando andrete vie. Le camere, situate lungo il ryad interno, sono molto lussuose e grandi, inoltre sono insonorizzate benissimo, cosa che ho apprezzato moltissimo. Infatti, malgrado vi troviate in uno dei luoghi più affolatti della città, una volta entrati nell'hotel, rimarrete spiazzati dal silenzio che c'è all'interno della struttura. Sul tetto potrete trovare la piscina, la quale non è molto grande, ma comunque funzionale per rilassarvi dopo una giornata passata nei Suk della città. Ottima la colazione tipica che potrete fare direttamente su una terrazza che dà sulla piazza. Staff cortese e preparato, che saprà sempre consigliarvi su come evitare truffe e cosa fare in città.
Cons: Questo hotel non ha nessun difetto
Mario Benedetti
1 year ago
10.0
Our first time in Marrakech and we couldn't get luckier: an excellent riad, right in front the Jemaa el-Fnaa Square, very comfortable, with the most attentive staff. A special thanks for the guys at the breakfast, Rabie and Mohamed, who served us like we were royalty. Already planning our second trip there, bringing some friends to show them this fantastic city,
Cons: At the beginning we found a little strange the fact that out room had no outside windows, but everything was so good we relieved it
Nawale
1 year ago
10.0
Kameli
1 year ago
10.0
Teresa
1 year ago
9.0
Localização Simpatia e profissionalismo dos funcionários O tamanho e conforto dos quartos A variedade de sumos naturais no pequeno almoço
Cons: Nada a registar
Said
1 year ago
8.0
La propreté, proximité, équipements , buffet le service des serveurs
Cons: Vérifier le type de chambre qu’on loue .
David
1 year ago
10.0
La ubicación inmejorable, la limpieza exquisita, y sobre todo el trato del personal, tanto recepción, como restaurante y piscina espectacular!.
Cons: Todo fue fantastastico
Tony
1 year ago
8.0
L’emplacement, le personnel, la propreté.
Joëlle
1 year ago
10.0
L accueil de chaque membre du personnel, le confort et l emplacement
Logann
1 year ago
10.0
L'accueil était très agréable et chaleureux, Rabie et Mohamed nous ont très bien reçu et servi tout au long du séjour, ils sont top. Nous avons beaucoup apprécié le service et la gentillesse d'Amine également que ce soit à la piscine ou au restaurant. Notre suite était très confortable et belle.
Cons: RAS
Mathieu
1 year ago
9.0
Emplacement au top , personnel hyper serviable et agréable , notamment Rabie et Mohammed au petit dej qui ont été super ! L’équipe de l’accueil aussi ! Les chambres sont belles et spacieuse et la piscine sur le toit est un gros plus !
Caterina
1 year ago
10.0
From the beginning to the end our stay was just perfect. EVERYONE was super nice, gently and helpful. The communication was perfect, everyone spoke English, French and even Italian so it was all super easy. We couldn’t have immagined a better place for our holidays in Marrakech and will definitely come back next time. Especially we want to thank again Amin and Rabie - the two guys from the bar/restaurant who always welcomed us with a smile in the morning, and resolved every single problem we had! Thank you!
Neil
1 year ago
10.0
Amazing location, despite being in the main square once inside there was zero noise, lovely hotel and the pool and sun beds on the roof are great. Staff can’t do enough for you and nothing is too much trouble, cleaners seem to be working constantly so the place is immaculate.
Javed
1 year ago
10.0
Janis
1 year ago
10.0
Sehr freundliches und hilfsbereites Personal. Hotel sehr gut gelegen.
Cons: Die Zimmer sind etwas dunkel.
Nathan
1 year ago
10.0
The location and staff were absolutely stand out. You're right on the square but in a quiet little alcove so you get the convenience of being right in the heart of everything without all the noise! Rabi was absolutely fantastic during our stay, so attentive and kind.
Cons: Im struggling to think of anything that I would change!
María Isabel
1 year ago
10.0
El hotel, aunque pequeño (25 habitaciones), resultó ser muy confortable. El personal fue excepcionalmente atento, siempre pendiente de nuestras necesidades. Queremos destacar especialmente a Brahim en la recepción, cuya atención fue excelente, y a Mohamed del buffet, quienes nos brindaron un servicio impecable. La ubicación del hotel en plena Medina es inmejorable, ya que permite acceder a los principales puntos de interés sin necesidad de adentrarse en calles adyacentes, lo que añade un nivel de seguridad adicional. La única observación es que el servicio de limpieza comienza a tempranas horas de la mañana, lo que puede generar ruidos que perturban el descanso. Aparte de este detalle, nuestra experiencia fue muy positiva.
Linda
1 year ago
10.0
Service was above what we expected, nothing too much trouble. Housekeeping staff working all day, keeping the floors spotless, room serviced everyday with change of towels if required. Staff on desk and in dining room very professional and so helpful. Breakfast buffet, great choice of Morroccoan food and plenty pastries, pancakes. Rooftop pool very inviting, unfortunately I forgot to pack my swimsuit. Very quiet despite being on the edge of the square. Security high, doorman present 24hrs. We loved it.
Cons: Felt the bed firm but that's a personal choice. Can't think of anything else.
Javier
1 year ago
9.0
Hotel estilo ryad (residencia con un patio central) en la misma plaza Jema el Fnaa, así que la ubicación es inmejorable para ir sin coche (con coche es inviable). Nivel de cinco estrellas a un precio muy asequible, supongo que por temporada baja. El personal es extremadamente amable y hospitalario, aunque yo prescindiría de alguna atención (no es necesario que te enseñen todo el hotel en el check in cuando lo que quieres es llegar a tu habitación y quitarte las botas). Habitaciones perfectas, bonitas, cómodas y limpias, aire acondicionado potente, baños estupendos. Piscina en la azotea. Desayuno de buffet muy completo. Una opción magnífica para alojarse en Marrakech, repetiría sin duda. Advertencia: no admiten menores de 12 años.
Cons: El transfer desde/hacia el aeropuerto es demasiado caro para el nivel de precios de Marruecos, 40 euros para 7 personas (en otro hotel nos costó la mitad, si bien es cierto que estaba más cerca del aeropuerto). Para mi gusto le sacan poco partido a la ubicación sobre la plaza, desde la terraza solo se ve una vista parcial. Si hubiesen construido una terraza más elevada podrían tener un panorama de 360. Pero sobre todo, en dicha terraza se encuentra el bar más triste del mundo. No vi a una sola persona sentada en él durante nuestra estancia. ¿La razón? Yo diría que el hecho de que sea un bar donde sirven "todo tipo de bebidas no alcohólicas". Desde Marrakech hacia el sur es muy difícil encontrar un sitio donde sirvan cerveza, vino o copas. Pero en un hotel de esta categoría, con clientela internacional, esperaba poder tomar una botella de Casablanca helada después del sofocón de recorrer la medina. No way.
Robert
1 year ago
10.0
Driss
1 year ago
10.0
Artisant marocain et l’emplacement sans parler de l’accueil.
Cons: Rien à signaler
Svenja
1 year ago
10.0
Luis
1 year ago
10.0
Excellent breakfast
Cons: Nothing
Maxime
1 year ago
9.0
Heller
1 year ago
9.0
L’établissement est idéalement placé pour découvrir Marrakech et profiter de la Médina, des souks autour de la place Jeema El Afna, des restaurants comme la Pergola ou la Casa Lala par exemple. Son calme et le roof top pour se relaxer autour de la piscine après les balades. Mais par dessus tout, la gentillesse, la serviabilité et le professionnalisme du Staff de l’hôtel. Merci infiniment à vous tous Amine, Mohammed, Rachid, Brahim et toute l’équipe !!!
Cons: Rien.
Garnett
1 year ago
10.0
Very kind patient attentive staff
Cons: I liked everything about the property. I have nothing negative to say about staff or property
Monica
1 year ago
10.0
Habitació suite per 3 ideal !!! Amb 2 banys i decoració moníssima. Piscina aire lliure molt mona. S'agraeix per relaxar-se després del dia per centre Marrakech. Personal súper atent.
Naeem
1 year ago
6.0
Location close to main square, main bazar and the Bahaia Palace was good. Everything within walking distance .
Cons: Don't know who rated it 6*; it would barely be a 4* in.uk. First day, not even mineral water. Was only given when I called. And looks like that was a one off since they didn't give it next day. Towels were heavily used and no floor towel for sink/shower.
Riccardo Orlandi
1 year ago
10.0
Location centralissima che di più non si può, eccellente servizio ed ottima colazione
Cons: Tutto semplicemente perfetto!
Robert
1 year ago
7.0
El personal y la ubicación.
Cons: Las 5 estrellas brillan por su ausencia. La limpieza puede mejorar mucho.
Stefan
1 year ago
1.0
Lage, Frühstück, Dachterrasse
Cons: Erste Nacht falsches Zimmer, Zweite Nacht richtiges Zimmer aber kein Wasser ( ergo Toilette und Waschen in der Restauranttoilette), 6 x Stromausfall in 7 Tagen, keine Air-con ( alle Zimmer ohne Fenster) und kein Licht, man bekam keine Luft ( 44 Grad Aussentemperatur). Dann beim letzten Stromausfall ( dauer von ca. 22 Uhr bis 1 Uhr) wurden wir immer wieder zur Mitarbeit aufgefordert zu checken ob denn jetzt endlich Strom in unserem Zimmer ist ( zur Ergänzung: Nur in unserem Zimmer ging kein Strom) wurde nach zahlreichen Versuchen im Haus die Sicherungen so zu schalten, dass auch wir Strom haben sollten, letztlich dann so gelöst, dass wir die Beleuchtung im Zimmer gar nicht mehr ausschalten konnten. 1 Uhr in der früh wieder runter zur Reception und dem anwesenden Manager des Tages versucht zu erklären, dass die Beleuchtung nicht mehr auszuschalten geht, jedoch dazu kam es nicht mehr. Er unterbrach mich in aggressiv lautem Ton, fing an zu schreien und belehrte uns, wie wir uns letztendlich in seinem Hotel zu beneehmen hätten und das alles ja schließlich auch nicht seine Schuld sei und wir jetzt endlich aufhören sollten uns zu beschweren, es ist ja immerhin 1 Uhr in der Früh. Zu diesem Zeitpunkt lief noch immer keine Klimaanlage ( Zimmer ohne Fenster), trotz Strom an Schlaf nicht zu denken. Keine Erfrischung, keine Entschuldigung, kein Wort des bedauerns bis zu diesem Zeitpunkt. Aufgrund seiner extrem aggressiven Haltung sahen wir uns in unserer Sicherheit bedroht ( Ich war regelrecht eingeschüchtert, das Hotel ist ein Riad, nur ein Ausgang und viele Mitarbeiter) so dass an Erholung und ein verbleiben nicht zu denken war. Wir sind dann trotz bezahlter Hotelbuchung 3 Tage früher ausgecheckt, ohne dass uns in irgendeiner Weise etwas angeboten wurde, geschweige denn nach einem Grund gefragt wurde, man war einfach nur froh uns los zu sein. Wir hatten dann noch 2 Versuche vor Ort unternommen, um den eigentlichen Manager des Hotels zu sprechen. Dies war leider nicht möglich.
Silvia
1 year ago
9.0
La ubicación, la atención del personal, y del servicio en la zona de la piscina.
RAMON
1 year ago
9.0
La amabilidad del personal, sobre todo de Amine y Rabie.
Cons: Nos encontramos hormigas en la habitación y como dejaras algo de comida sin darte cuenta salían muchísimas.
Esther
1 year ago
10.0
La ubicación inmejorable y el servicio del personal. Amine y sus compañeros nos cuidaron en todo momento haciendo que nuestra estancia en Marrakech fuera excelente.
Cons: Nada, todo fue mejor a las expectativas.
Antonio
1 year ago
10.0
Ambiente bastante agradavel, pessoal profissional e atencioso. Decoração impecável
Dalila
1 year ago
9.0
Javier Garzas -
1 year ago
10.0
Rafael
1 year ago
10.0
Ubicación perfecta, cerca de todos los puntos de interés. Magníficas instalaciones, y un personal excepcional siempre dispuesto a agradar
Cons: me gustó todo
Riccardo
1 year ago
10.0
Elisabetta
1 year ago
10.0
Antoni
1 year ago
9.0
Vincenzo
1 year ago
6.0
Hotel molto bello
Cons: La mia stanza aveva una sola finestra e si affacciava nell'atrio del Riad e quindi senza privacy; la condensa del condizionatore andava sul pavimento e ho dovuto tamponare con dei teli.
María
1 year ago
9.0
Muy bonito, muy bien localizado y aunque estaba muy céntrico y en una plaza muy ruidosa, dentro no se escuchaba absolutamente nada. Personal muy agradable, camas cómodas, aire acondicionado perfecto y buen wifi. Terraza muy chula con piscina y terrazas de cortesía que pudimos utilizar tanto antes de entrar a la habitación como el día de salida. Toallas de piscina y tumbonas. Desayuno incluido variado y bueno. Nos organizaron el traslado desde el aeropuerto, el hamman con masaje uno de los días y el viaje al desierto con Mohammed, en coche particular muy amplio y cómodo. El alojamiento durante el viaje, en un hotel precioso en las gargantas del Dades y en el desierto en una tienda con baño completo y aire acondicionado. Mohammed fue muy agradable, discreto, buen conductor y organizó todo el viaje muy bien.
Cons: Todo estuvo muy bien.
Starts From
$363.00 / night
Place Jemaa El Fna, entrée Riad Zitoun Lakdim, Marrakech, MA
Nearby Landmarks & Visits
Non-smoking rooms
Air conditioning
Swimming pool
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
Client Satisfaction
24/7 Support
Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com