InsiderInns - Get Closer to the Dream

2 weeks ago

10.0

Beautiful Riad with authentic touches throughout. The rooftop was beautiful and a wonderful location for dinner. Fortunate that the weather was ideal.

Cons: Nothing.

Daniela

1 month ago

10.0

Ich kann das Karawan Riad für einen Fes Besuch wärmstens empfehlen. Das Personal ist extrem freundlich, zuvorkommend und hilfsbereit. Da das Rausfahren vom Parking aus der Medina nicht ganz einfach war, hat uns ein Angestellter des Riads begleitet. Das Morgen- und Abendessen im Karawan Riad ist ebenfalls ein grosses Vergnügen sei es im Patio oder auf dem Dach. Auch die Speisen sind hervorragend.

Cons: Alles war top, da gibt es nichts zu meckern.

RAFFAELLA

1 month ago

8.0

Boa acomodação, localização média, staff super atencioso

Cons: Chuveiro

Carolina

1 month ago

5.0

Lisa

2 months ago

7.0

The staff was very friendly and helpful. The breakfasts were abundant and delicious.

Cons: It wasn’t a 5 star, maybe 3.5 - 4. The rugs in my room were dirty and the hotel was a lot smaller than I thought.

2 months ago

9.0

Riad fantástico,personale super gentile,colazione strepitosa e posizione strategica! Consiglio di prendere la guida per girare la Medina di Fes che vi rimarrà nel cuore!

3 months ago

9.0

Coco

4 months ago

10.0

The gorgeous space, the helpful staff and lovely breakfasts.

Cons: Nothing

Ghadir

5 months ago

9.0

The place is really well designed, the double height ceiling, and open shower area to the room was really nice. Spacious room. The breakfast was really nice.We dined indoor and the place was heated and cozy. The place is deep in fes you need to be taken from the road to be able to reach other wise it's really hard to reach.

Cons: The bathroom is exceptionally small, but nothing to do about it. The staff needs to be a little more friendly and welcoming.

Brian

5 months ago

10.0

Truc

7 months ago

10.0

Luxury hotel with excellent service in an interesting location. Staff is top notch. Recommendations for restaurants and excursions are stellar. I stayed eight nights and definitely needed all those recommendations.

Lucy

7 months ago

7.0

Room was beautiful and very large. Ideal location in centre of Fes. Staff were not overly helpful - some issues with arranging transport to return to the station/early departure.

Mike

8 months ago

8.0

Room was Beautiful, very clean, Kind staff and good positions

Cons: No informations were provided to us to help Us visiting the city, massage and hammam were ok but too pricey, early breakfast to go was terrible for a 5 star hotel

Anais

8 months ago

10.0

JUSTE EXCEPTIONNEL ! Par où commencer ? Nous avons été accueilli dès notre sortie du taxi pour nous accompagner au Riad. Après avoir mit un pied à l'intérieur, nous avons été subjugué par l'atmosphère chaleureuse & intimiste à la fois ! Le personnel est au petit soin et toujours disponible pour nous aiguiller au mieux dans notre séjour : bagagerie, délicate attention pour nos repas et petits déjeuner, ils parlent très bien Français, un téléphone vous est prêté afin d'utiliser internet durant votre sejour... Ce lieu est rempli de charme au détour d'une ruelle calme non loin de la médina. Toutes les activités peuvent être faites à pied ou en petit taxi très facilement. Nous sommes venus pendant le ramadan, mais l'accueil des Marocains a été plus qu'à la hauteur, restaurants ouverts et ville vivante. Un grand merci à l'équipe du Karawan Riad !! A bientôt nous l'espérons Anaïs & Quentin

Eric

8 months ago

9.0

Very beautiful Riad and good location

Cons: The breakfast is not perfect.

Kristyne

8 months ago

10.0

Hammam Rooms Luxury

Cons: Restaurant limited food

Salil

9 months ago

8.0

Nessa

9 months ago

8.0

Verified traveler

9 months ago

6.0

Good: The most beautiful building inside with a stunning rooftop. Parking is a short walk up the road - no problem. Bad: The dinner in the hotel was unfortunately very average and expensive. Having eaten tajine all week across Morocco, it was definitely the worst one we have had. All the food was very salty. I mentioned this to the staff but they were not interested. As soon as we checked in, whilst drinking tea, the hotel were pushing us to have dinner. They asked multiple times.

Julie

9 months ago

9.0

Beautiful accommodation with a good feel and friendly staff

Cons: A little on the expensive side

Giogonzo

10 months ago

9.0

Kyle

10 months ago

10.0

Excellent riad in the old city. Very friendly multilingual (Arabic, English and French) staff that can help with taxis and tours. Beautiful rooms with luxury touches (we had one on the top level with an open-air terrace and a wonderful view). The restaurant is excellent for breakfast and dinner. Highly recommended for those wanting a very nice place in the old medina.

Kathleen

10 months ago

10.0

Gill

10 months ago

10.0

Fantastic team who made our stay very comfortable and who were at hand to help us about anything. Nezha organised trips , our transfers, treatments and dinners and was always happy to help us on our questions. The team of waiters Meskine and Muhammad were also fantastic and gave great service all the time. The food was excellent and Chef Abdeljallili cooked the best tagines we have had in Morocco. The suite was very comfortable and the rooftop terrace was beautiful. The hamman team were lovely and we had great massages thank you.

Katayoun

11 months ago

10.0

Perfection! Absolutely beautiful Riad. Everything was superb and exceeded our expectations. The riad is gorgeous, the beds are comfortable, it’s spotless and all staff members re extremely friendly, polite, caring. The hammam is great. The food is fantastic. Everything was exceptional. We had the 2 suites that was separate by a private terrace.

Rahim

1 year ago

10.0

Elliot

1 year ago

10.0

The staff, rooms and food were all exceptional. Highly recommended

Melvin

1 year ago

10.0

The staff are outstanding. Othmane who helped us in all our enquiries and dinner and tour reservations. Imane the riad manager who greeted us every morning and ensured our stay at the road and the excursions were to our satisfaction. We had Yunis, Rida and Abdullah serving us. The riad is in the Medina and close to all the attractions. We had Chakib as our tour guide, highly recommend him. Born and bred in Fes, knows his way blind. Only way to do it is with this man. Tour to Meknes/Volubilis organised by the road and our driver Nordinne was excellent Breakfast and dinner in the riad. Really good food with fresh ingredients every day Did the spa and hammam and the ladies there did an exceptional job The rooftop terrace has outstanding views

Kiran

1 year ago

4.0

Kiran

1 year ago

4.0

The staff the amazing and very helpful. Went out of their way to help us and also arranged an excellent tour guide for us

Cons: The hotel quality does not match the price. The place should be at least half of what they currently charge. There’s no tv or a telephone in the room, nor is there room service. The amenities in the bathroom are terrible. Random shampoo and body wash in random unlabeled bottles. No toothbrush and hygiene products not packaged. No entertainment in the evenings either unlike their neighboring hotels which were so lively. The place was so dead already and on top of that they used to switch off the lights in the common areas after dinner too like it’s a shop and not a hotel. Inconvenient location. The staff was the only saving grace

Verified traveler

1 year ago

10.0

Karawan Riad hospitality is wonderful! Breakfast was great. Rooms are tastefully designed. 3 new rooms are being added. No slippers and shower caps in the room. This riad is not for elderly or disabled guests.

Uran

1 year ago

10.0

Eugene

1 year ago

10.0

The staff and the property were extremely nice above what we expected. Food in the hotel was delicious and the interior settings were beautiful . The staff was so nice and pleasant to interact with. They were always there for you 24 /7. We would recommend this Riad to anyone.

Francesca

1 year ago

10.0

it has been an incredible stay, the staff was so friendly, attentive and flexible. They are really committed to make the guest happy and assure a great stay.

Cons: the bed was very hard and on the first night we couldn’t sleep on it at all. The next morning we told them and they fixed it by end of day, without any questions.

dacia

1 year ago

10.0

Stunning riad in the heart of Medina with beautiful , authentic suites with a lot of art work , wood crafts and unique details. Spectacular view of the city from the rooftop , nicely furnished. Very polite, attentive stuff! Really amazing!

Rustem

1 year ago

10.0

Just the perfect Riad and the perfect stay here. Highly recommend!

Fang

1 year ago

8.0

Valerie

1 year ago

10.0

Beautiful Riad with an amazing view on the Medina. Beautiful inside,, comfortable. Restaurant is delicious, our best meals in Morocco. Staff is extremely nice.

Cons: Nothing. All was perfect

Ahmad

1 year ago

8.0

Quite and helpful staff

Mathew

1 year ago

10.0

Excellent place and great location. Very friendly staff..

Andrew

1 year ago

9.0

Clean and beautiful

Cons: A bit off beaten track of Medina but not too much so.

Kathrin

1 year ago

8.0

Leonila

1 year ago

10.0

Beautiful riad with modern interior decoration in the rooms but with traditional inspiration. We stayed in two different rooms each night of our stay due to availability and both were lovely. Our rooms felt very private. Breakfast was delicious. We didn’t get chance to have dinner at the Riad but they were very accommodating to us bringing food from the local square to eat in the courtyard. Also great location for exploring the medina.

Cons: We were met at our taxi so not an issue on first arrival but just to note the entrance is not obvious.

Henrietta

1 year ago

9.0

A beautiful Riad in a great location moments fe the madness. The rooms are gorgeous, the staff are warm & kind, our hammam & massage experience was amazing. Highly recommended!

Cons: Nothing, we loved it all.

Anthony

1 year ago

10.0

The Riad is in an excellent location in the Medina. It is close to the action while remaining relatively quiet and peaceful. The staff go to great links to anticipate and meet your needs. The rooms and common spaces are absolutely lovely. Highly recommend this Riad.

Cons: Nothing.

Sofian

1 year ago

10.0

It was a wonderful experience from start to finish! The location is perfect, just a stone's throw away from the vibrant souks, making it incredibly convenient to explore the area's cultural delights. What truly set this hotel apart was the staff; they were exceptional in every sense. Their attention to detail and eagerness to assist made our stay memorable. Each staff member went above and beyond to ensure our comfort and satisfaction. The room's unique decoration deserves a special mention. It beautifully captured the essence of the local culture while providing all the modern comforts you could wish for. This careful balance of tradition and modernity made the room not just a place to stay, but a part of the overall travel experience. I highly recommend for anyone looking to immerse themselves in the local culture with all the comforts of a luxurious stay. The superb staff and exquisite rooms are sure to make your visit unforgettable!

Ingo

1 year ago

9.0

Friendle and welcoming.

Cons: The organised atlas tour was a bit lackluster

Chakri

1 year ago

10.0

Beautiful property. Wish we had more than one day.

Ali

1 year ago

10.0

Very professional and friendly staff. Nice sized rooms and food was excellent.

Thomas

1 year ago

10.0

Tolles Riad, sehr schön eingerichtet! Am Rand der Medina, von dort ist die Medina gut zu erkunden und trotzdem ist das Riad gut erreichbar. Der Weg vom Parkplatz bis zum Riad relativ kurz

Olga

1 year ago

10.0

Samson

1 year ago

10.0

neighborhood is a bit sketchy at night. always locals trying to help you (for a fee) find your accommodations. otherwise, a great riad

Jonathan

1 year ago

10.0

Fantastic riad in the heart of the medina. Beautiful, and great service. Can't recommend enough.

Mehrotra

1 year ago

10.0

Sonu

1 year ago

10.0

We were at Karawan Riad to celebrate a 50th birthday. Got there after a hectic 3 days in Sahara Desert. The Riad was truly our oasis. Our daughters were both exhausted from 3 days of driving. The staff at the Riad gave them unparalleled attention and took incredibly good care of them - even making them a lentil soup and rice. From the morning breakfast to booking us a guide to making reservations for us and accommodating our million requests - they did all with a smile. They even drove my brother to the pharmacy to pick up medicines. We took a cooking class at the Riad as well as the hamam and massages and it all made our trip special They even baked a cake for my sisters 50th birthday and set up a nice dinner for us The grounds are absolutely spectacular and the staff kind, considerate and caring. I have never stayed at a place and felt so royally treated. If we ever have a chance, we would go back to Karawan Riad

Aisha

2 years ago

10.0

Abdulrahman

2 years ago

10.0

All staff are great and very helpful. The Riad was very clean and beautiful. The location is perfect for places inside the old town (Medina)

Cons: All was good.

Julie

2 years ago

10.0

Beautiful property! Very friendly staff. The walls were thin but everyone seemed pretty considerate.

Isabel

2 years ago

10.0

Room was absolutely beautiful with amazing decor and attention to detail.

Cons: The communal courtyard didn’t quite match the levels of the rooms and we found the room very dark so a little hard to get ready in. Lack of an iron was also a bit difficult.

Maya

2 years ago

10.0

Wonderful Riad. Excellent service, food, rooms. Perfect location for exploring the medina

Irene

2 years ago

10.0

My room was spacious and from a designers point of view, the entire hotel was well designed, everything was well thought through, can't fault it. It was great having a proper hot shower!!! Breakfast was a feast worth writing home about, 😀 ...and also, nice pen too!

Cons: The floor near the shower got a bit wet as it was a wet space with a shower curtain but despite that, wish I could have stayed longer, alas! I only had one night in Fes.

Thomas

2 years ago

10.0

This is a beautiful Riad, with excellent service, delicious breakfast and restaurant. The rooms are big, comfortable and nicely decorated. The bed and linens were of good quality. We had a great time and highly recommend this Riad.

Paul

2 years ago

10.0

5/5. Would highly recommend this Riad, the building is stunning and the rooms are finished to a very high standard, super comfy beds and our room had a private garden. The staff could not have been more friendly and helpful, even at 1am helping us with airport arrangements. Each morning we were given a brilliant local breakfast and had the choice of eating on the rooftop. The Riad is a short walk to the start of the medina but 15 minutes to the main part of the medina, this can be a little far at night but it was nice to not be in the centre of everything for the entire trip. I would definitely stay again and highly recommend.

Rhonda

2 years ago

10.0

This property is stunning! I can not say enough. Everything is top notch! Spa, breakfast, rooms, staff and the decor is gorgeous!!! Accustomed to luxury travel and this rated up there with luxury chains such as The Four Seasons!

Farah

2 years ago

10.0

Adel

2 years ago

10.0

This is one of the best riads I've ever stayed in. Thank you to the staff for their gracious hospitality.

Alicja

2 years ago

10.0

Elise

2 years ago

10.0

Kruti

2 years ago

10.0

Matthew

2 years ago

10.0

Wonderful staff in a nice hotel. The room was large, clean and the hotel staff couldn’t have been more welcoming. Hotel is in a good location close to everything Fes has to offer. Our only constructive feedback would be that it would be better to have a breakfast menu to avoid food waste as there was far too much for us to eat!

Nitish

2 years ago

4.0

not worth the room tarif, located at a very odd place, difficult to access by car. limited options for dining and breakfast. staff is very accommodating but very limited options overall

Tova

2 years ago

10.0

all

Cons: the bath in room is not easy to get in. it is difficult to find the place

Lisa

2 years ago

10.0

Il Karawan Riad è meraviglioso e curato in ogni dettaglio. Colazione e cena sulla terrazza panoramica squisiti. Una piccola oasi di tranquillità e lusso a Fes! Il personale e la sua Direttrice sono estremamente gentili e disponibili. Abbiamo avuto un problema la sera prima di partire per Marrakech con l’agenzia di trasporto e ci hanno organizzato (alle 21 di sera) il trasporto con la loro auto. Trasporto fino a Marrakech che si è rivelato molto confortevole e piacevole. Torneremo sicuramente al Karawan Riad!

Amy

2 years ago

9.0

Outstanding service received by all staff both during the planning stages and also on site at the property. Really enjoyed the breakfast and dinner at the hotel. The hotel courtyard is just gorgeous and a site to behold. Very well located hotel for visiting the medina. Also, we booked a transfer and tour to Rabat following our stay through the hotel and the hotel did a great job with this - was an outstanding experience. Suhail Suite was beautiful and enjoyed the attached patio.

Cons: A/C in the room was a slightly underpowered and the room got a bit stuffy - servicing the unit would make the stay more enjoyable. Also, perhaps adding a bit more lighting to the room since it is at the ground level.

Paola

2 years ago

10.0

Riad muito charmosa, atendimento excelente.

Maureen

2 years ago

10.0

Beautiful and well appointed boutique Riad/house. Superb staff who care about their guests and are friendly and helpful.

Max

2 years ago

10.0

Vvieiras

2 years ago

8.0

Excelent breakfast, very confort bed, beutiful place to stay.

Cons: Didn´t have minibar in the room.

Roxana

2 years ago

8.0

Raphaël

2 years ago

10.0

Excellent accueil personnel aux petits soins, chambres superbes.

Lana

2 years ago

4.0

The place is old and run down. The wifi SUCKS and there's almost no light in the rooms. We had to use our iphone flashlights to make sure we had packed all of our belongings at check-out. The bathroom sink is so shallow we ended up splattering water everywhere every time we used it. Really dumb design. And there is NO SHOWER, only a bath with a tiny wand. And there are little steps all over the place for you to trip on. Most importantly, Karawan Riad was the only place in all of Morocco where we were made to feel unwelcome. There's just no heart in the place and no sense of hospitality or kindness. There are too many other wonderful places to stay. AVOID.

Shunchen

2 years ago

10.0

Everything was great

Cons: A little bit hard to find.

Ds

3 years ago

10.0

Sarah

3 years ago

10.0

Ruxi

3 years ago

10.0

great interior design, polite staffs.

Sharon

3 years ago

9.0

In the Medina. Spectacular views from the roof top terrace. Welcoming and accommodating staff. Good 1/2 bottles of Moroccan wine.

Cons: We were in the Demian Suite accessed by the roof top. Too many stairs for us. And too many stairs within the suite.

Ryann

3 years ago

10.0

We had the most amazing stay at Karawan! The riad is stunning - with historical aspects intact, yet modern furnishings, and not to mention very clean! The staff was incredibly helpful to our every need, and the hotel is the perfect location - an oasis in the bustling Medina. Also, their restaurant is amazing with great food at every meal! We particularly enjoyed our driver, who transferred us back and forth to Marrakesh.

Shamsa

3 years ago

10.0

Adriana

3 years ago

10.0

What a privilege to be a guest at Karawan Riad! A rare gem in the Medina Fes el Bali! Excellent service, dining, spa, design and architecture! The people at the Riad are beyond professional, courteous, kind and accommodating. I felt at home. Karawan Riad is truly a definition of a luxury small hotel and very special to my heart. An exquisite place! I cannot wait to go back! Thank you kindly for such a great hospitality!

Hannah

3 years ago

10.0

This was the most stunning, quaint hotel to stay at in Fes!! We absolutely loved the aesthetics and cleanliness of our room, the incredible sunset view we had of the city during dinner on the rooftop, and the delicious breakfast full of various Moroccan specialties. The staff is so accommodating and warm — they treated us like family the moment we walked in. We would highly recommend this hotel to anyone looking for a relaxing, luxurious retreat that also offers a chance to soak in the best of the city’s food, beauty, and culture!

Filipinas

3 years ago

9.0

we really loved the property, each suite is beautiful

Cons: the air conditioner can’t manage to cool the suite

Paul

3 years ago

10.0

beautifully restored riad staff were so attentive and helpful terrace was a great way to end the day

Cons: .

Philip

3 years ago

5.0

Breakfast was good, but not great.

Cons: No television.

Fiona

3 years ago

10.0

The attention to detail in the riad is exquisite! Absolutely breathtaking. The breakfast is fantastic, and although the riad is in the medina, it felt like a little oasis privately tucked away from the hustle and bustle. 100% recommend!

Jihan

3 years ago

10.0

Excellent Riyad with a gorgeous location. Great welcoming staff. Highly Recommend

Verified traveler

4 years ago

10.0

BEST RIAD IN FES

Verified traveler

4 years ago

10.0

Honestly, one of the best hotels I've ever been to. They are super understanding and their customer service is like staying at the Four Seasons in Casablanca, superior service. I couldn't make it to my initial booking and they allowed me to change the dates and gave me a complimentary Royal suite when I came back for the day after, which I can say is beyond gorgeous. Two full bathrooms that are completely modern with RAIN SHOWERS (which I love) and many balconies overlooking the Riad and city. No words to describe. Even the upstairs master bath has a view to the whole duplex suite since it has glass walls on the second floor. Coming here was truly amazing, no other place like it.

Takemesomewhere

5 years ago

10.0

This was a beautiful riad. Everything was lovely. Just note that there are many stairs up if you are in the city view room....totally worth the steps for amazing room and views from the roof.

Manuel

5 years ago

10.0

Wir hatten einen schönen Aufenthalt in Karawan Riad. Wir wurden durch den via das Riad organisierten Transfer (lohnt sich) am Bahnhof abgeholt und dann durch den Gepäckträger bis zum Riad geführt. Dort erwartet uns ein herzlicher Empfang. Das Riad ist sehr ansprechend eingerichtet, hat gutes WLAN, schöne Salons, einen tollen Innenhof und eine schöne Dachterrasse. Das Frühstück war ausgezeichnet! Das Zimmer war sehr grosszügig und mit eigener Terrasse ausgestattet. Auch war der Besuch im hoteleigenen Hammam eine sehr gute, interessante Erfahrung. Sehr freundliches Personal. Allgemein ist wichtig zu erwähnen, dass es im Winter in den Riads kälter ist als wir das von zu Hause gewöhnt sind. Leute die schnell kalt haben, sollten genügend warme Sachen mitbringen.

Verified traveler

5 years ago

8.0

Wunderschönes Riad mit sehr entspannter Atmosphäre und einem Blick für kleine Details. Die ausschließlich Suiten sind super schön, Lage ist perfekt in der Medina und das Frühstück war sehr lecker und vor allem abwechslungsreich. Sehr freundliches, hilfsbereites Personal. Wir hatten eine großartige Tour durch die Medina mit einem tollen, durch das Riad organisierten Guide. 100% zu empfehlen, denn ohne Guide wird man sich niemals zurecht finden und viel zu wenig von Fès erfahren. Schließlich haben wir unser allererstes Hamam erlebt, im hauseigenen Spa. Sehr tolles Erlebnis. Einen Mini-Minuspunkt: Abendessen war o.k., aber mehr leider nicht. Aber rundum ein groartiges Riad, hier sollte man auf jeden Fall ein paar Tage verbringen.

Verified traveler

5 years ago

10.0

Outstanding in every respect. Only thing missing is a good city map.

Verified traveler

6 years ago

10.0

Very clean gorgeous hotel, traditional Morocco and modern design cross over well done. Staffs are polite and friendly. One of my best hotel, highly highly recommended.

Matthew

6 years ago

10.0

This Riad was so beautiful (an Oasis) and the staff was so amazing! The Riad was walking distance from all of the sites of interest. We made reservations to eat at the Riad during our stay and the meal was so delicious! Very attentive staff, helping you with whatever you needed.

Verified traveler

6 years ago

10.0

The hotel was beautiful. Staff was amazing! Dinner was also delicious.

Verified traveler

6 years ago

6.0

I liked the hotel and its facilities as well as the services and cooperation of the staff. However, the only thing which made me disappointed is that I got deceived by the hotel manager who sold us Argan oil for MAD 1600 (1 litre) then we discovered that this oil is not the one dedicated for the skin care and its mainly used for cooking (orange color oil). Furthermore, we found that the price for the original oil intended for skin care is not exceeding MAD 400!!!

Verified traveler

6 years ago

10.0

We love the location and the amusing setting. Like the attention to details. Our room was very special. We especially like the little window in the upper floor bathroom with the view and the roof top overlooking the Medina

Verified traveler

7 years ago

10.0

Marokkanische Tradition trifft modernes marokkkanisches Design... ein Traum!

sheila

7 years ago

4.0

Shoulys have hotelscom a pop to avise that this hotel has no atajes and the roo Is 5 floors to clima. No way to change and bad data. Very inconforyable

Kim

7 years ago

10.0

What wonderful and gracious hosts. A true gem. Beautifully appointed hotel with all the creature comforts provided for.

hans

7 years ago

10.0

So lässt sich s sich leben Eine ruhige Oase mit Sehr aufmerksamen Mitarbeitern, lässt einen den Trubel in den Souks von Fes vergessen Man entspannt total

David

7 years ago

8.0

A really fabulous Riad with amazing attention to detail, wonderful furnishings and a great feel to the place. The location is ideal - very accessible, a short walk into the heart of the Medina - and has great views etc from the rooftop terrace. Great breakfast and attentive service too. Sometimes the concierges recommendations are overly cautious with a tendency to push you towards slightly touristy (and overpriced) restaurants. We would highly recommend Cafe Fes and the Ruined Garden neither of which they seemed to know anything about! Don't let this put you off though as it really is an excellent place to stay!

cathe

7 years ago

10.0

tres jolie riad , belle rénovation . vue sur toit magnifique chambre confortable

Scott

8 years ago

10.0

We spent two nights in Fes and this Riad was fantastic in everyway. The service was great. Since this Riad has no parking on the facility we thought that the logistics of getting luggage to our room and parking in some unknown area might be a problem but we were wrong. When we arrived in Fes we called the Karawan and they told us where to drive to and someone would be there in 5 minutes to pick up our luggage and another Karawan staff person would take us to the closest parking area and walk us to the Riad. It all worked seamlessly. The staff could not have been more accommodating. The rooms and common areas looked much better live than in the pictures. The rooftop deck was beautiful. We have traveled throughout the world and have stayed in some of the finest hotels and the Karawan was a unique and great experience for us.

Philip

8 years ago

8.0

This Riad is breathtaking in its beauty, especially at night with the lighting and the opening to the sky. The impression is that it has been lovingly restored and renovated. Magnificent columns rise into the air and are enhanced by the recessed lighting. The library room is a work of art in itself as well as each individual room. There is an attention to detail In the architecture. The music invoked a mood of Arabia whether in the past or present. The sky terrace has a magnificent view of Fes, especially at night. For those who are physically challenged, the steps to the room and terrace may be problematic. Rooms do not have telephones which make it difficult to obtain service. (We understand that there are plans to have telephones installed). And the service is what is most lacking and disappointing in this Riad. Other than a staff member named Oteman, we felt that the staff were poorly prepared and were not trained to be gracious to guests. On our last day, we had to wait for a tardy staff to come in to provide breakfast. Service was slow. If it were not for the service, we would have rated this Riad more highly.

Layne

8 years ago

10.0

We absolutely loved our stay here. The accommodations were well appointed and curated. Great attention to design and details. If I were to ask for anything it would be to have a small fridge in the room to keep water cold.

Debra

8 years ago

10.0

A stunning hotel with every detail beautifully thought out and presented. The staff, suite, and food were all first rate and this much needed oasis (after the hectic pace of Fez) was so wonderful I didn't want to leave. Highly recommended!

Enis

8 years ago

2.0

This hotel is unfinished, not clean, has terrible customer service, and horrible location.. I found something like salt or sand in my bed which indicates they are not changing the beds after every customer. There is no TV or telephone in the rooms. Rooms are decorated with furniture look like sub-Saharan Africa which is nothing to do with the local culture. There is no restaurant in this Riad.. They cook you food only if you tell them hours in advance.. Its entrance is in a dark garbage covered alley 500 yard walk from the nearest place a taxi can take you. If you go out after dark it will be very unsafe to come back to the hotel. If you are a 5 star customer find another hotel. If you are a backpacker then you found the right place (if you can afford this one.).

Matt

9 years ago

10.0

We just returned from an incredible vacation to Morocco and one of the biggest highlights was the spectacularly beautiful Karawan Riad! The Riad is a former palace which has been restored to its splendor with every detail in mind. While you feel like you are going back in time, there are many very modern touches throughout the Riad that make for a perfect stay. The view from the rooftop terrace overlooks the old Medina and is one amazing place to watch the sunset! The owners and staff are delightful people who are there to make your trip and stay more enjoyable in any way they can. We had some great conversations with them about the Riad and Morocco is general that gave us needed perspective on Fes in particular. They also provided us a historian/guide who took us around some of the 9,000+ streets in the Medina! In addition, the owners help us setting up a car and driver to some nearby sights, including Volubilis, all the way to Casablanca. We travel often internationally and domestically and can confidently write that Karawan is one of the most beautiful and unique accommodations I've ever had. I can't recommend it enough!

Verified traveler

9 years ago

10.0

This is a classically beautiful Riad with a modern feel. The level of detail and design that has gone into creating this masterpiece is truly sensational and the owners deserve huge praise for the effort they have clearly put in. The staff are lovely and will go above and beyond to help you - always with a smile - one in particular was fantastic (and I apologise - I think the name sounded like Zebbi?) - his enthusiasm was appreciated and endearing. The room is modern and was just what we needed after a number of days on the road. This Riad is a relief to come back to after a busy day at the markets. Rooftop terrace has a great view and the library has a fabulous collection of books and other items. Would highly recommend staying here to anyone. We ate at the restaurant and also had lunch prepared. The lunch was absolutely sensational - top class cuisine here.

Karawan Riad

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Suite Laawan

Breakfast Included

$397.00

Suite Suhaili

Breakfast Included

$397.00

Suite Chergui

Breakfast Included

$580.00

Suite Harmattan

Breakfast Included

$580.00

Suite Dzhari

Breakfast Included

$479.00

Suite Demani

Breakfast Included

$599.00

Suite Zephyr

Breakfast Included

$479.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

3:00 PM

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Internet

Parking

Pets

Children and extra bed policy

Reviews (119)

Customer Reviews & Ratings

9.2 / 10

Daniela

RAFFAELLA

Carolina

Lisa

Coco

Ghadir

Brian

Truc

Lucy

Mike

Anais

Eric

Kristyne

Salil

Nessa

Verified traveler

Julie

Giogonzo

Kyle

Kathleen

Gill

Katayoun

Rahim

Elliot

Melvin

Kiran

Kiran

Verified traveler