Hotel Chams
Chain: Not Available
Description
Luxurious Outdoor Pool
Hotel Chams offers a luxurious outdoor pool, perfect for a refreshing dip or lounging under the sun.
Gourmet Dining Experience
Indulge in a culinary journey with local and international dishes at the onsite restaurant, catering to every palate.
Convenient Amenities and Services
From a 24-hour front desk to meeting and banquet facilities, Hotel Chams ensures a seamless stay for all guests.
Book your stay at Hotel Chams now and experience the perfect blend of comfort and convenience.
Sentiment Analysis
Staff friendliness
Helpful staff
Convenient location
Comfortable rooms
Popular Amenities
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Packed lunches
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Availability Side
Suite (2 Adults)
This suite offers a lounge, air conditioning and a flat-screen TV with satellite channels. The private bathroom is fitted with bath, shower, and haird...
Standard Double Room
This room offers a seating area, air conditioning and a flat-screen TV with satellite channels. The private bathroom is fitted with shower and hairdry...
Standard Twin Room
This room offers a seating area, air conditioning and a flat-screen TV with satellite channels. The private bathroom is fitted with bath, shower, and...
Guest Sentiment Categories
Cleanliness
Guests generally praised the cleanliness of the hotel.
Service
Staff friendliness and helpfulness were highlighted, with quick response to issues.
Location
Convenient location near key attractions and transportation options.
Room Quality
Spacious and comfortable rooms, with occasional maintenance concerns.
Amenities
Satisfactory amenities, with some guests mentioning the gym and pool, while others desired spa services.
Value for Money
Mixed opinions on pricing, with some feeling it was high for the services provided.
Food and Beverage
Well-received breakfast and restaurant services, though some suggested more variety.
Overall Experience
Guests generally had a positive experience and would recommend the hotel.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessHotel Chams has a charging point for electric cars.
Reviews (57)
Zakaria
2 days ago
8.0
Personnel tres accueillant et serviable Resto tres bon Proximite de l’aeroport et des villes cotieres
Cons: Design des chambres un peu vieillot Absence de bouteilles d’eau
Manal
2 weeks ago
4.0
Hannah
4 weeks ago
9.0
Faysal
1 month ago
8.0
Guouihaj
2 months ago
10.0
Sara
2 months ago
9.0
Drissi Nabih
2 months ago
10.0
Monsieur Mohamed à l'accueil est très accueillant, sympa et réactif, top ce Monsieur
Cons: RAS
fadel
2 months ago
5.0
Cons: Onhygienisch het lakens worden niet ververst. Slechte airco werkt niet goed Badkamer was slecht
Kamar
3 months ago
4.0
3 months ago
5.0
Cons: La carte de notre chambre a cessé de fonctionner. Après l’avoir signalé à la réception, on m’a remis une seconde carte, mais elle ne marchait pas non plus. Heureusement, mon mari était à l’intérieur et a pu ouvrir la porte. Cet incident est survenu la veille de notre départ, ce qui a limité les désagréments.
Said
3 months ago
7.0
Latifa
3 months ago
9.0
Wij komen nu voor de tweede keer. Het is een rustig en veilig hotel. De omgeving is ook heel veilig.
Cons: Het restaurant heeft geen menu kaart dus de prijs is een verassing.
Redouane
3 months ago
2.0
Niks eigenlijk…
Cons: Het is een heel oud hotel, alles is eraan kapot en moest in mijn incheckdag 3x van kamers wisselen omdat dan de airco het niet deed of de douche deur die aan de binnenzijde niet meer openging of dat de raam in de kamer niet meer dichtging……
Naoual
4 months ago
7.0
The staff were nice and helpful.
Cons: The AC was not functioning properly, but repaired as soon as I called🙂
Brahim
10 months ago
10.0
Myriam
1 year ago
2.0
Myriam
1 year ago
3.0
El
1 year ago
3.0
Taif
1 year ago
1.0
emmet
1 year ago
8.0
Very helpful and friendly man at reception. Fast check in and check out. Hotel is very convenient for small airport nearby. Relaxed place, breakfast ok if very repetitive. Wifi good, shower good, nice balcony area, comfortable bed. Swimming pool seems to be more decorative than useable, i might not be correct here. Room a bit jaded and tired, light switches and furniture needs some attention.
Salmane
1 year ago
6.0
Jamal
1 year ago
4.0
Convenient for the dance event
Cons: Rooms were too small, view was really bad - told that better views meant rooms without air conditioning.
christine
1 year ago
4.0
Le tarif est élevé pour un hotel de cette qualité. Petite chambre, la propreté laisse à désirer. Aucune insonorisation.
Madi
1 year ago
6.0
Good breakfast and good location.
Cons: No workout facility, for a 4 Star hotel that’s a shame.
Hassane
1 year ago
9.0
Julie
1 year ago
8.0
Hmad
1 year ago
7.0
Asmaa
1 year ago
9.0
THE WARM RECEPTION AND KINDNESS OF STAFF
Kamal
2 years ago
10.0
Abdellah
2 years ago
10.0
Rachid
2 years ago
7.0
Jamal
2 years ago
1.0
The only may "not so bad" was the security guy outside of the hotel...
Cons: Everything was very bad 👎, essentially, the receptionist guy wasn't friendly, not professional.... The room is very small, the bathroom is small, and the TV is out of order Finally, I don't recommend this hotel to anyone ... Very bad experience...
Jone
2 years ago
10.0
nice clean and peaceful. really nice stay before leaving morroco
Mohammed
2 years ago
10.0
Great location friendly staff very clean room very quite and tranquil great place for rest especially by the pool will be coming back in future
Cons: Didn't like the fluffy rug in the room
Anas
2 years ago
8.0
Hicham
2 years ago
10.0
Anouar
2 years ago
5.0
Clean Staff are helpful
Cons: Furniture is very outdated. Value isn't worth the money
Morgane
2 years ago
8.0
Hôtel bien situé avec des restaurants autour.. petit déj varié, personnel serviable.. seule bémol l'hygiène de la chambre poil cheveux odeur de WC a notre arrivée.
Aisha
3 years ago
8.0
Good staff and very helpful
Cons: I was on the 4th floor it was very quiet but in my last night was very noisy because some people next my room are very loudly I couldn't sleep well
Mustapha
3 years ago
8.0
Very good breakfast and comfortable. Very good value money.
Cons: A bit far from the center of tetouan and hard to have parking in front of the hotel.
Nawfalhaddi
3 years ago
8.0
Hakim
3 years ago
1.0
Cons: Frequent noise at night and late room service
Gurjit
3 years ago
10.0
Amazing staff & service. Very comfortable room with AC & Wifi. Affordable price point. Excellent buffet breakfast. The swimming pool was clean and enjoyable. Good location. A comfortable and relaxing experience. Recommend!
Cons: Nothing
Youssef
3 years ago
8.0
Tajmout
3 years ago
8.0
Ashraf
3 years ago
9.0
Mitchell
3 years ago
8.0
Anh
3 years ago
10.0
Everything is amazing, The staffs are super nice, friendly and helpful. The room is SUPER beautiful The best hotel in Tétouan
Josee
3 years ago
6.0
First, the staff was amazing and very very friendly. If you needed help, they were extremely quick in responding. That was the best part of the stay. The bfast was ok tasting. As for the rest, the hotel and especially the rooms needs an upgrade. There wasn’t one piece of furniture in the room that wasn’t visibly distressed.
Abdellatif Guelzim et Hakima
4 years ago
10.0
This hotel is simply the best in Tetouan. The ammenities and services are second to none and the staff is just amazing. I highly recommend Mr. Jamal at the front desk. He is very polite, professional, and very knowledgeable. He definitely knows the true meaning of customer service and he goes above and beyond to make sure his clients are satisfied. Great job guys, keep up the great work!
Road638591
6 years ago
10.0
Great staff! Everyone greets you with a friendly smile. Complete hot breakfast which is convenient and save you from searching for a place to eat before starting your day. There is space to conduct business meetings. Very welcoming pool, n ground parking which is a luxury in Morocco, clean and modern. All in all a great place to stay. Highly recommend.
SylviaS4
6 years ago
4.0
I made the mistake of thinking SOMEONE at this hotel would be able to assist in a little English. I am in someone else's country so I can't complain about the language barrier, but not one person at this hotel seemed to even care to try to be able to help me with ANYTHING! We were there for 2 days and asked for tissue, it never came. The front desk person acknowledged they knew what we were asking for, but nothing. The air did not work and no one could help with that either. We did notice there was a wedding going on ALL the time there so I believe this is more of a conference or event type hotel. We had better luck getting people in the Medina to help over people in this hotel. We are coming back later this year for a week and I had 3 rooms booked, but will be cancelling those as soon as I can let the rest of my party know. Location is the only good thing.
Traveller5386
8 years ago
8.0
We stayed as a group visiting family in Tetouan and chose the hotel for its location. The rooms were clean, quiet, had air conditioning, and the beds were comfortable with firm mattresses. A few things were not working (e.g. fridge, hairdryer, shower not draining). However, the staff were helpful and promptly sent a technician to fix them, or offered a change of room. The buffet breakfast had a good selection of pastries, bread, scrambled and boiled eggs and fruit. Standard breakfast drinks of tea, coffee and juice were on offer. The swimming pool was a nice addition to our stay, although the water was quite cold as the pool's position meant it did not receive much sunlight.
surreyfull
8 years ago
6.0
Average size rooms with great showers. Staff generally friendly and helpful. Really nice deep swimming pool! Buffet breakfast; average selection. 10 minute drive to Tetouan centre and 1 hour 30 minutes to Chefchaouen.
howardd20
8 years ago
10.0
Have been using The Chams Hotel for many years now and can honestly say that I will be using it again in the future. Its a charming hotel with very friendly staff. Has a delightful pool and garden and the food is good. Happy to recommend it.
cazgilbert
8 years ago
8.0
The best part of my recent stay at Hotel-Chams were the staff. From the security guy, the porter who carried my suitcase, the reception staff, restaurant staff and the lady who cleaned my room, they were all extremely pleasant and helpful. They couldn't do enough for me. The first night in my room with two what looked like three ft 6 inches beds was pretty well sleepless as the bed was as stiff as a board. I asked reception the following morning if they had a softer mattress or another room and they immediately brought another three foot mattress and then the base to the room. The cleaning lady mopped the floor so everything was freshly done. The second mattress was just okay as it was another orthopaedic mattress and I am used to memory latex. My room was near the lift which was also a distraction and there was a building site outside my bedroom window and work started at 8 am which is reasonable enough. But when you have been wakened up at 4.30 am by people talking and then at 7.30 am by someone phoning the wrong room, a little bit longer in bed for a weary traveller would have been enjoyable. Most of this is not the hotel's fault, but if I stayed there again, I would ask for a room as far away from the lift as possible. The lift is excellent but it was the people using it that didn't consider other hotel guests. The hotel has recently been refurbished and it has been very well done. There were a number of business conferences when I was there so maybe that is the way this company wants to go in the future. The breakfasts were fine with a good choice, self service and the waiting staff extremely helpful. Freshly squeezed orange juice was as delicious as I remember from previous visits to Morocco. We had dinner one evening and although we arrived terribly late, the staff accommodated us and were extremely helpful. The three course set menu at around 18 euros, had choices to suit every palate, and came excellently presented. The food was very good. The hotel has a swimming pool, adult and children's section although it is not heated and it was far too cold when I was there for anyone to use it. I wanted to say that if they would like to encourage Western tourists, they should provide a kettle, and coffee and tea making facilities in the rooms, but the language was too difficult and i didn't make any recommendations to them. There is a fridge in the room and you are supplied with bottled water each day. There is also a tv in the room, but the only English speaking channel is BBC world news. Overall this is a refurbished hotel and they have made a good job, except for the steps along one corridor towards the swimming pool. They have put a sort of ramp in as an alternative to walking down the few steps but when you come off the second ramp the floor unexpectedly slopes. Security in Morocco has been stepped up greatly since I was there about two years ago. There are great changes at Tangiers airport. Hotel-Chams have an x-ray system such as you would see in airports, that you have to walk through each time you exit and enter the hotel. There is also 24 hour security outside the hotel.
samirk381
9 years ago
6.0
I have spent one night at " Chams Hotel " based on a recommendation from a friend. Frankly speaking the hotel is OK.I will start with the positive points , the staff is very friendly and welcoming.The check-in procedure is excellent and really fast, I had to wait less than 5 minutes before getting my room card. The lobby is good and relatively spacey and of course clean. There is very nice paint on the hallway that takes you to the rooms and also you can find the same inside the room. Now what I really didn't like in the hotel is the following : - Room lighting is bad , the LED white light in the ceiling is not a good choice. - The wooden desk in the room was recently painted I guess and it seems that they forgot to add a wax layer to it , you can feel that the table is sticky when you touch it. - Soap bracket inside the bathroom is broken ! - The air conditioning (heating) is very very noisy and makes you feel nervous. - Worst of all is the terrible smell of fish barbecue coming from the restaurant ( or kitchen ) inside the room ... That was really awful.. I opened the door to trace the smell and found out that the corridor was filled with a bad odor and fume from the barbecue. - They gave me 2 remote controls upon check-in and both had flat batteries. - The mattress is not good !! My advice is not to stay on the ground floor or you will really suffer from bad odor coming from the restaurant.
911hania
10 years ago
6.0
we been there for three nights the hotel not too bad but they need some more professional staff , the food quality good the hotel rooms big but need more professional furniture , the toilets ok but not so fantastic decoration , what ever the hotel not too bad .
Starts From
$80.00 / night
Avenue Abdelkhalek Torres , Tetouan, MA
Nearby Landmarks & Visits
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
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