InsiderInns - Get Closer to the Dream

Davide

2 days ago

8.0

Katie

5 days ago

10.0

We stayed at Riad Chergui from the 15th–19th November and had a wonderful experience. Emmanuelle, the owner, was exceptionally welcoming and friendly. She was very helpful throughout our stay and took the time to explain local customs and the ways of Moroccan life, which made our visit even more enjoyable. The riad itself is beautiful, traditionally Moroccan, cosy, and full of charm. Our room was clean, comfortable, and very well maintained. The maid service was excellent and made everything feel fresh each day. Breakfast was lovely, plentiful, and always freshly prepared. The location of the riad is also perfect, just a short walk from the markets and ideal for exploring Marrakesh. I highly recommend staying at Riad Chergui. When I return to Marrakesh, I will definitely stay here again.

Karim

6 days ago

9.0

Ligger centralt nära till allt . Bra personal och prisvärd

Elizabeth

1 week ago

10.0

Sonja

2 weeks ago

8.0

Fantastic location - splendid riyad - very friendly staff

Cons: Room no.4 is a bit small for 2 people - nevertheless a great stay overall

Marine

2 weeks ago

9.0

Super petit déjeuner avec un cadre au bord de la piscine incroyable. Chambre petite mais très confortable, avec tout ce qu’il faut dedans. Un rooftop super pour prendre le soleil et se reposer en hauteur. Un petit havre de paix dans Marrakech.

Cons: L’insonorisation des chambres avec le bruit qu’on peut entendre de la rue assez tôt le matin, ainsi que la lumière qui passe par les fenêtres, mais rien qui n'est trop gênant !!

Isabella

2 weeks ago

10.0

4 weeks ago

9.0

Riad bien situé à l'entrée de la Médina, cadre jolie et bien entretenue. Direction et personnels compétents et agréables, petit déjeuner varié et copieux

4 weeks ago

10.0

renaud jonckers

1 month ago

6.0

Beau riad et accueil agréable.

Cons: Toutefois, plusieurs problèmes ont gâché notre séjour : coupures d’électricité répétées dans la chambre, guide conseillé par l’hôtel très décevant (visite bâclée, boutiques imposées malgré notre refus, confusion sur les paiements), et erreur sur la facture corrigée seulement après signalement. Un beau lieu, mais expérience globalement décevante compte tenu de ces incidents.

Abigail

1 month ago

10.0

An elegant, peaceful oasis within the hustle and bustle of the medina. Loved the authentic, comfortable style with lots of different places to sit. We had everything we needed. Lovely breakfast and service. I enjoyed a refreshing dip in the pool.

Cons: I can’t think of anything. I don’t usually stay in the same place twice but I would come back here.

Pia

1 month ago

10.0

En smuk osse midt i byen - fantastisk service og imødekommenhed af vores super vært Mounir - rent og velholdt - perfekt beliggenhed

Cons: Intet

Régis

1 month ago

10.0

L’emplacement le style et le personnel

Ellen

1 month ago

10.0

Sampsa

1 month ago

9.0

Steven

1 month ago

7.0

Pablo

1 month ago

8.0

Laurence

1 month ago

10.0

Très agréable - d’un calme absolu loin du tumulte de la rue - grand bassin - Riad propre et bien entretenu - le personnel très bien et très agréable Les petits déjeuners vraiment top

Cons: De façon très personnelle les escaliers ! Et une lumière un peu faible dans la chambre

Christine

1 month ago

9.0

Mignon

1 month ago

10.0

Superbe riad avec un personnel charmant. Toujours disponible

Paula

1 month ago

9.0

El desayuno, la localización y el personal. El alojamiento está de lujo para echar unos días en la ciudad

Andrada

1 month ago

10.0

Everything was absolutely perfect! This is the first time I can say it was a 10/10. I used to travel a lot and I never found such a nice place. The place is extremely clean, they also have daily room cleaning. Also the common spaces such as the terrace, the swimming pool pool etc were super clean. The breakfast… I stayed there 3 days and had 3 days breakfast… is amazing! I also had dinner once and is great! The place is magic but what makes it perfect is the people working there. The manager and especially the man who serves the breakfast in the morning is very very polite and professional. All the people working there are just super nice all the time, also the cleaners. I can understand now why this place has such a perfect reviews, because there is nothing wrong. Highly recommended, also as a solo traveler like me.

Cons: Everything was perfect

Christophe

1 month ago

9.0

On a aimé la tranquillité, le cadre cosy et la piscine même si froide car non chauffée ! Le petit déjeuner était copieux et très bon ! Le personnel très agréable !

Cons: On regrette le manque de luminosité et de miroir grossissant dans la salle de bain donc pas simple de se maquiller 😉

Elke

1 month ago

10.0

Gastvrijheid was super, zowel de uitbaatster en personeel waren echt erg sympathiek. Je voelde je direct thuis. De riad is dan ook nog eens een prachtige oase van rust in een drukke stad.

Cons: Geen opmerkingen

rachel

1 month ago

10.0

Everything about it was top quality Staff, rooms, the owner was superb, she spoke to each guest during their stay, location , lots of fab little touches

Cons: Nothing Wish I was staying longer

Patricia

1 month ago

9.0

Francesca

2 months ago

10.0

Posizione ottima, Riad pulito e accogliente. Il personale è stato così gentile con noi venendo in contro a tutte le nostre richieste. Semmai dovessimo tornare a Marrakech torneremo qui, questo Riad è un oasi pacifica in mezzo al caos della Medina.

Ann

2 months ago

9.0

Gomez Molina

2 months ago

9.0

El lugar es hermoso. La decoración es preciosa. Y la piscina fresquita para los días de calor que hizo. Tiene muchos espacios para relajar y descansar.

Cons: Si llegas de noche, las callecitas internas dan un poco de miedo.

Carla Luna

2 months ago

9.0

Vivi

2 months ago

9.0

L’emplacement au calme dans la médina , la décoration soignée, le joli patio fleuri et la piscine où l on peut nager , la gentillesse du personnel . Nous avons apprécié le geste du gérant sur les conditions d ‘accueil : check-in ( tôt) et check out ( tardif ) . Nous recommandons vivement cet établissement et regrettons de n y être restés qu’une nuit .

Cons: Le petit déjeuner manquait de fruits et légumes. Pas de salade en accompagnement avec les omelettes.

Geraldine

2 months ago

9.0

Great location and staff always willing to help. Felt like home.

guiné

2 months ago

9.0

Rémy

2 months ago

9.0

Très beau Riad très bien situé. Nous avons apprécié sa piscine et son personnel. La chambre était simple mais confortable et le petit déjeuner était très bon. C'était très bien. Je recommande.

Cons: RAS

Katarzyna Joanna

2 months ago

10.0

Alt var perfekt. Rolig avslappet stedet. Rent, komfortabel. Vi overnattet 2 netter rett etter ørkenen tur som var krevende for kroppen. Vi fikk slappet av ved bassenget med rolig omgivelser og kosete oss med lang frokost. Anbefaler!!!

Pascal Huitema

2 months ago

9.0

Patricia

3 months ago

9.0

Le petit-déjeuner somptueux avec une diversité de mets proposés et même des viennoiseries .Des fruits frais et différents chaque jour et un service impeccable.

Lionel

3 months ago

10.0

Jordan

3 months ago

10.0

Super riad très bien placé et très beau. Les chambres sont confortables et le personnel au top.

Huy Khoi

3 months ago

10.0

Eider

3 months ago

10.0

EL trato por parte del personal es excepcional. La ubicación es tranquila pero cercana para ir los sitios de interés a pie. La piscina ayuda mucho cuando vas con niños y en épocas de calor. Recomiendo contratación del transfer del aeropuerto al Riad sobre todo si vas con niños.

Lionel

3 months ago

10.0

Le cachet incroyable du lieu et la gentillesse de son personnel. La gérante, Emmanuelle, est aux petits soins. Une grande piscine, bien plus grande que celles qu’on trouve dans la plupart des riads. De belles chambres, et des repas copieux et excellents. Situation idéale.

Guglielmo

4 months ago

8.0

J

4 months ago

9.0

Room (including bathroom) was comfortable and clean. AC worked almost too well. Pool was wonderful on extremely hot days. Breakfast and especially dinner were fantastic! Very quiet (could be a positive or negative depending on the experience you want). Massage was good, as well. Walkable to many sightseeing locations, about 15 minutes to Jemaa el-Fnaa. Always felt safe for 3 women. Friendly staff. Lovely place to stay in an amazing city.

Cons: Not entirely the riads fault, but we booked a taxi shuttle through them and after arriving at the airport the driver did not have the hotel sign up. After calling, we got it sorted out, but when we arrived at the taxi dropoff for the riad, a porter (not from the riad) came and put our things in his cart to take to the riad. We thought he was from the riad, and the lady who came to meet us from the riad didn't tell us otherwise. After dropping our bags off (less than 5 min walk), he asked for $10. It would have been nice if the lady had warned us there would be charge or let us know the porter was not from the riad. It just felt like we were scammed immediately arriving in the country. Admittedly, our fault for falling for it too.

Tabitha

4 months ago

10.0

Katie

5 months ago

9.0

Our stay at Riad Chergui was perfect for 4 nights in Marrakesh. The location was perfect for walking to the main square and some of the main attractions nearby too. The Riad was clean and well stocked with everything you need during your stay here. We loved the complementary breakfast with a variety of pastries, fresh juice, fruit and yogurt. A lovely way to start the day! We especially loved the pool which is large compared to other Riads and great for cooling down in the hot weather. The staff were also lovely, very friendly and helpful 😊

Cons: Nothing! everything was great.

Pauline

5 months ago

8.0

Good value for the price, copious breakfast and very safe for female travelers.

Cons: The pool was dirty when we arrived - fully opaque- and it took over two days to clear up. We chose this riad for the pool so that was disappointing. We were told nothing was wrong with it, that it was because of the weather yet it was treated afterwards while two other pools we saw that day were perfectly clear.

Duncan

5 months ago

9.0

The property was beautiful. The staff were very friendly and helpful and accommodating. The breakfast was delicious and well portioned, we were very happy! Rooms were kept really neat and tidy, the towels were great and the shower had nice pressure.

Cons: The beds were a little tired and dated, they were slightly uncomfortable, but we still slept pretty well.

Nicola

5 months ago

9.0

Lovely place. Loved the pool and staff were helpful. Breakfast excellent.

Tollar

5 months ago

10.0

Central location, amazing staff, daily cleaning

Cons: There was no such thing.

Lianne

5 months ago

10.0

Beautiful Riad

Lemuel

5 months ago

9.0

Nice Riad in a convenient location, walking distance to the Medina buzz. The room was comfortable, beautifully decorated and equipped with amenities.

Cons: Breakfast was good, with limited but adequate options. Service was kind but somewhat slow.

Julija

5 months ago

10.0

Rhonda

5 months ago

6.0

Although very pretty and nice pool and staff the beds were small and had not blanket or duvet.

Molly

5 months ago

10.0

The breakfast was beautiful and served poolside which was so nice in the morning. So much attention to detail in every aspect. Staff were all wonderful and very good at their jobs. The welcome was amazing and such a friendly and personal service. The room was stunning, the Riad itself situated in a lovely area and an oasis of calm! It was also really nice to have the option of the poolside bar for a mojito by the pool and snacks.

Anonymous

5 months ago

10.0

Vena_p

6 months ago

10.0

A calm amongst the choas! Within a few steps of Chergui is the busy and bustling streets of Marrakesh. Step through the front door into an oasis of calm and tranquility. Emmaualle and her team are friendly and accommodating. The Riad itself is beautiful, it is well maintained and we had a follow up message after booking to confirm we realised we booked a room with a low bathroom height. Which I thought was a nice touch. And was even offered transfers from the airport which we were grateful for as a staff member meets you and walks you straight to the Riad! After reading a review about the lack of English that is spoken - do not worry, Emmaualle and another staff member speak perfect English and you get by with the other staff with basic communication skills. The staff are super helpful and friendly and will come out from their well deserved break to help immediately. The breakfast is plentiful and delicious! I would stay here again and recommend anyone to stay here.

Cons: NA

Jennie

6 months ago

9.0

Beautiful Riad, calm and quiet. Excellent location. Really comfortable beds with crisp linen. Lovely staff always trying to help in anyway they could.

Cons: The welcome was not as good as when I visited before. The Riad was lacking a bit of atmosphere, but may be because Emmanuelle was not there? Breakfast a bit chaotic, the poor man was running in circles!

Sayeed

6 months ago

8.0

The property was beautiful and stunning. Should have music to create a happy, buzzy atmosphere. The staff were polite and accommodating. Loved the roof top terrace.

Cons: The location. It is what it is, but not easy to find and not well sign posted. This prevented us from going out in the evening. It was difficult to find the way in the day time and evening time in the dark it would have been difficult. Two women alone would have been risky and we didn't feel comfortable.

Karim

6 months ago

10.0

Kathi

7 months ago

10.0

The quiet minutes from the cacophony of the traffic and Medina. Hearing birds in the morning and evening. Lovely staff.

Cons: Would have been a big of a challenge to find if we’d not had a driver who called them and they sent someone to meet us on the street with a cart

Paula

7 months ago

3.0

very noisy room, could hear everything from the streets.

Annette

7 months ago

9.0

Nice pool area and very comfortable with pool towels. Breakfast was great. When we arrived this was our first time and Emanuelle collected us from the taxi and brought us to the riad, she provided really good practical advice on marrakesh and the souks and was always really happy to answer all our questions and help us out. Overall a very positive experience.

Cons: Pool area got sun best during the day and not so much sun after 6pm even when still shining.

Adeline

7 months ago

7.0

Stephanie

7 months ago

10.0

Ten out of ten for Riad Chergui- no exaggeration! Everything was wonderful from start to finish. This was our first trip to Marrakech, and we had no idea what we were doing or to expect. Emmanuelle and her staff were super attentive and kind, facilitating everything. Nothing was too much trouble. We arranged with Emmanuelle a pick up from the airport, so getting to the Riad was stress free. Breakfast was wonderful, the room was cute and pristine. The Riad is beautiful and a little oasis from the busy Medina. Nothing was too much trouble. All the staff were beyond kind. We especially enjoyed talking to Mohammed. Thank you for the wonderful experience and memories. We will definitely repeat our stay here.

Cons: Nothing at all!

Kenneth

7 months ago

10.0

Great selection of plentiful food.

Cons: All was fine! There was nothing I didn’t like.

Matthew

7 months ago

10.0

We travelled 2 weeks ago for a few days to celebrate my Mums 80th birthday - loved everything! The location was perfect - an oasis of calm after the heat and chaos of the medina. The owners and staff couldn't do enough for you - and I tested that as asked for lots of advice/made bookings. Food was delicious - I can't eat gluten & they were brilliant about providing alternatives. Room & communal areas were lovely, and original features of the Riad made it so special. Pool was a little cool to swim in but you could paddle to cool down. Would recommend the guided tours round the city (our guide Mustafa was brilliant) & the balloon ride over the desert! Thank you to Radouane & Emmanuelle, & their staff for all their hard work. It's a fabulous Riad full of Moroccan charm & the trip far exceeded our expectations - would definitely return! Megan & Lesley

Cons: Nothing

Javier

7 months ago

8.0

Rory

7 months ago

9.0

Beautiful Riad with excellent staff, highly recommend.

Susie2515

8 months ago

10.0

Party of 8 ladies celebrating a forthcoming marriage. Having never been to Marakech before, we couldn't have chosen a more perfect place for our 5 nights. It's a beautiful Riad once inside. The staff were absolutely wonderful and so accommodating to anything we asked. Always smiling and happy to see us. Our rooms were lovely, very comfortable, very clean and tidied every morning after we left and refreshed. Limited toiletries which we expected but we always take our own. Continental breakfast was amazing, far more than we expected, and we could have eggs cooked any way we wanted too and in a gorgeous room with an amazing ceiling which was also set up as a lounge area too. You could relax on 2 levels. One by the small pool (very cold but refreshing) and up on the super sun terrace both with sunbeds tables and chairs. Towels and sun hats provided. We would definitely recommend a stay here as the location was perfect for sightseeing the Medina day or night or for just wandering about the shops and alleyways, all in very good walking distances. The street traffic was wonderfully chaotic with more mopeds and bicycles than cars, so watch your backs!! All in all, we were all sorry to leave as we'd had such a great time and would most definitely come back to stay here again. Well done, Riad Chegui 👏

Giorgos

8 months ago

10.0

Riad Chergui is a true gem in Marrakech. The beautifully riad offers a peaceful oasis with a lovely pool and stunning rooftop views. The rooms are comfortable, clean, and full of Moroccan charm. What truly stands out is the warm, attentive staff who go above and beyond to make you feel at home. I highly recommend it for an unforgettable stay!"

Heide

8 months ago

10.0

Location, staffs, room, food and great service. We had a great stay in Riad Chergui (was advised by our tour company Suntrails Morocco). Courteous and professional staffs who are always ready to help. Our room is chosen well for me and my family as we have a 2 yo son. I am not worried that we will disturb other guest (and didn’t hear the call for sunrise and sunset as it was Ramadan which I was looking forward to but it is ok, it means the rooms are sound proof). The room is clean, great water pressure considering we are at the top room floor and everything is working well, We had our dinner on our first night and we had the best Lamb Tagine that we tasted (coming from Morocco tour for four days and had Tagines in other places), we also had Seafood Pastilla which tasted great (we missed seafood and suprised it has Chinese influence on it- we are from Asian background). Even if the staffs are busy as we came Saturday afternoon, they are always smiling and helpful, it sealed our wonderful short 2 nights in Marrakech. Kudos to the team.

Cons: None

Lesley

8 months ago

10.0

Stayed with my daughter for 4 nights in a small twin room. Lovely fresh decor and spotless. Ladies were in every day to clean. Delicious breakfast. Styling of riad was beautiful, very authentically morrocan. Lovely touches by the pool of straw hats and towels laid out. Radouane was very helpful on arrival with map of area/directions and best place for ATM. Other staff very friendly too. Great location, only ten minute walk to main square. Wouldn't hesitate to return.

Eleonora

8 months ago

9.0

Big beautiful room with 2 steel Windows I had the Blue room

Cons: The decor needs an update

Dervla

8 months ago

10.0

George

8 months ago

10.0

Mariam

8 months ago

9.0

Prasanna

8 months ago

10.0

Chergui is a well managed Riad , the French lady who manages this property has everything sorted for the guests, its a beautiful Riad , very well managed by the owner , she was the only person who took our passports and noted all the details while other Riads did not follow these rules, breakfast was good and the the entire space was clean and well maintained. I highly recommend this place

Cons: The Raid environment , safety , food , hygiene

Eamonn

8 months ago

10.0

The Riad was in an excellent location close to all the museums, souks and so fantastic restaurants. Also the breakfast was superb with fresh fruit and orange juice as well as a selection of morrocan pastries. If you wanted anything else like an omelette the team would do it for you. They were excellent and very accomodating and super friendly. This added to our experience.

Cons: Nothing, everything was superb from location, to comfort to facilities, Emmanuelle and her team where exceptional 👏 🙌

Theresa

8 months ago

10.0

We had a fantastic stay at Riad Chergui! The staff was welcoming and professional, greeting us with delicious tea and sweets upon arrival. The riad was beautiful and impeccably clean, providing a peaceful retreat in the heart of Marrakech. Breakfast each morning was phenomenal, and the team went above and beyond by helping us book a taxi to the airport. We truly felt we got the quintessential Moroccan riad experience and would highly recommend Riad Chergui to anyone visiting the city.

Cons: It was a little hard to find the property, as our GPS mapped us to the back side of the property and there was no signage for the property where other riads displayed their signs.

Jason

8 months ago

10.0

The accomodation was fabulous. Staff ever so friendly and helpful. If I ever go to Marrakech again I will stay here without hesitation. I would definitely recommend this place.

Cons: There was nothing I did not like.

Elayda

9 months ago

8.0

Amazing riad with amazing staff, very authentic and beautiful riad. Good location for us too

Cons: The shower and toilet.

Jasper

9 months ago

10.0

Mike

9 months ago

10.0

The Riad was stunning and everything I had hoped for. Dinner and breakfast was absolutely delicious. We couldn't fault it. Our rooms were cleaned daily and there was always hot water. The public areas were relaxing and had everything needed - sunbeds, towels, books, games. Lots of nooks and crannies to relax in. Nassim worked very hard and saw to anything we wanted

Cons: Nothing to dislike.

Sandeep

9 months ago

9.0

Beautiful location close to old city Staff exceptionally helpful

Cons: The room was a bit dated, smelling of smoke, but other facilities compensate very well

Barry

9 months ago

10.0

Valentina

9 months ago

10.0

My friend and I booked the riad based on price and proximity to tourist attractions. Upon arrival in the riad our expectations were exceeded for the beauty of the structure and the kindness of all staff. The building is beautiful and you can not appreciate from the outside. Special mention for the reception, restaurant, kitchen and cleaning staff. The stay is worth for breakfast, very rich in local flavors (excellent local pancakes of bread) and for dinner: the lamb tajine is the best we ate in town. Upon arrival we were provided with a catalogue of services offered by the hotel, we booked a day trip to Esaaouira and the driver was punctual, friendly and very cautious driving. We recommend you book the pick-up at the airport because the staff will take you directly to the riad and you won’t waste time. We definitely keep this riad in mind to come back when it is warmer and you can enjoy the pool and massages.

Cons: nill

Egle

9 months ago

8.0

Stuff was nice, room was clean. Breakfast was good and they also made gluten free bread for me. Thas was really nice.

Alison

9 months ago

10.0

It's a beautiful riad with staff that try really hard to ensure you have a great stay. Breakfast was great, as were the evening meals we had on a couple of occasions, the location was great too.

Comisso

9 months ago

10.0

I liked everything, the staff was always very helpful and kind. The breakfast was very tasty and plentiful. The rooms were very clean and also the whole Riad. We had a fantastic experience, we will definitely come back here. Very peaceful and relaxing.

Cons: Nothing.

Lucy

9 months ago

9.0

Super clean, lovely helpful staff, generous breakfast, beautiful pool and roof terrace.

Cons: Nothing

Lovre

9 months ago

10.0

Excelent service, beautiful Riad very close to main square. Would definitely recommend!

Zoe

9 months ago

7.0

Beautiful place, lovely breakfast, very welcoming! Booked our taxi for us the day we left and got up at 5am do we could get breakfast before we left! They were so accommodating.

Cons: Cold shower!

Benoit

10 months ago

9.0

Lovely place to be, calme, clean and traditional with modern touches. The location is perfect.

Matthew

10 months ago

10.0

Everything about this place was perfect! We visited as a group of friends and the host was super attentive and helpful, as well as the other staff. The riad was beautifully decorated, and rooms were super clean. Breakfast was also very very delicious! Would 100% recommend staying here :)

Denise

10 months ago

10.0

We had been in Morocco for 3 weeks and stayed at beautiful Riads but Chergui was the best. It has outside space inside the Riad. The owner Emmanual was the best host! Her staff were so pleasant. I had a manicure on property and the food and wine was excellent. We will return. Stay here...you wont be disappointed.

Halit

10 months ago

8.0

Prefect spot to start exploring the city. Everything on walking distance

Cons: Checkin wasnt the best. The owner came with a solution which was good.

Laszlo

10 months ago

10.0

Good location, roof terrace is great, so is the pool area. Clean nice and tidy, the staff is also very helpful, we were given a map, restaurant recommendations and what to see, also when we needed to convert money we were pointed to a place not too far with good rates!

Kirsty

10 months ago

9.0

The staff were all super helpful & accommodating whether it was answering questions before the trip or during the stay. We had dinner in the Riad the first night & it was absolutely great. Breakfast was enough to last you until dinner!

Cons: Nothing that we disliked. Given we were visiting when it was a little chilly, the Riad had the open fire going in the breakfast area which was lovely - the room just needed more ventilation, it became quite smokey. Water went off x2 (for a short time) but these were as the owner described it "Moroccan technical issues" that were beyond control of the Riad.

Peter

11 months ago

9.0

Very friendly and warm welcome. Centrally and yet quietly located. .

Cons: Only downside, very difficult to park the car in the area

Zhang

11 months ago

10.0

Beautiful courtyard and super nice breakfast

Cons: A super serious French manager:-)

Cyril

1 year ago

10.0

Great riad stay, with a very traditional comfortable setup and amazing courtyards with a pool, real oasis!

Cons: Nothing, everything was perfect

Julie

1 year ago

10.0

Came with 10 month old baby. Everyone was so accommodating, friendly, kind and helpful. Staff always went above and beyond for their guests. Also, their mint tea is the best. I went to restaurants like Cafe Arabe, Nomad and L'Mida....they still have the best lol. Highly recommend.

Jennifer

1 year ago

10.0

Amazing atmosphere and facilities

Cons: Not so easy to find through the small streets but that’s expected with Riads

Julie

1 year ago

10.0

staff was great Emanuelle was awesome felt like staying with family

Manuel

1 year ago

10.0

Riad Chergui is the perfect oasis in the center of the bustling Marrakesch, calm, clean, beautiful and relaxing.

Alaa

1 year ago

10.0

Timothy

1 year ago

10.0

The riad was beautiful and the service excellent

Jacek

1 year ago

10.0

Tasty breakfast. Very nice decor. Friendly staff. Really recommend.

Huw

1 year ago

9.0

Excellent location. Friendly and helpful staff.

Cons: Nothing in particular.

Rafal

1 year ago

10.0

Wallace

1 year ago

9.0

Architecture

Cons: Staff a bit abrupt

Mary

1 year ago

10.0

Lovely breakfast, fantastic massage. Our lovely hosts went above and beyond to help us navigate Marrakesh & beyond Loved the pool, and the sunny rooftop allows sunbathing.

Cons: All great

Patricia

1 year ago

10.0

Very friendly atmosphere and staff felt comfortable and safe 👌

Cons: Entery way to the Riad

Uğurhan

1 year ago

10.0

Wonderfully designed and very clean hotel. Good location. Riad can be found easily. The staff are very good, they are all friendly. We especially thank Münir.

Monica

1 year ago

10.0

Wonderful staff. Clean. Good food. Comfortable. Great location

Melanie

1 year ago

10.0

This is a stunning little Riad conveniently located to some amazing stores and fairly easy to find. Beautiful service - lovely people - and great room!

Lisa

1 year ago

9.0

everything

Cons: nothing

Christopher

1 year ago

10.0

The staff were amazing and so warm and welcoming. The pool was a welcome peaceful retreat after exploring the souks. And nice to have a full bar and wine with dinner.

Cons: That we could not stay longer.

Eva

1 year ago

9.0

Beautiful, clean and maintained.

Cons: Could of played soft music in the pool area

Mark

1 year ago

10.0

Great spot close to everything 10 min walk to main square, yet a total oasis and sanctuary that is so peaceful and beautiful. Houssan is exceptional as a staff member and cannot do enough for you. I thoroughly recommend this place plus the pool is great!

Cons: Nothing!

João

1 year ago

10.0

Verified traveler

1 year ago

10.0

Merci pour tout Riad Chergui, tout s'est bien passé, coté piscine est un véritable havre de paix, nous avons apprécié notre séjour, Abdou est absolument adorable ainsi que tout le staff, merci de nous avoir rendu ce séjour superbe, la seul chose que je n'ai pas trop aimé c'est les petits déjeuners trop répétifif a mon gout, toujours le même fruit toute la semaine et les msemen réchauffé de la veille, sinon votre Riad est magnifique.

Marta

1 year ago

10.0

Wonderful Place.

Gaëlle

1 year ago

8.0

Good location Friendly staff

Chris

1 year ago

10.0

Vanessa

1 year ago

9.0

Beautiful Riad - very spacious - great staff. Their tagines were insanely tasty!

Jessica

1 year ago

10.0

Charming Riad very close to all the most interesting tourist sights. Owners and staff were very welcoming and excellent at communicating and responding to our requests. They set-up airport transportation for us (at an extra cost) and even accommodated two gluten-free travelers in our group. The whole Riad was lovely, and we especially enjoyed the pool, delicious breakfast, and bar, given that most restaurants do not serve alcohol.

Trudeau

1 year ago

10.0

The decor was perfect!

Irina

1 year ago

9.0

Nice and comfortable hotel in real marocco style. Very good location. Nice staff. Perfect for both vacation and conference. Be careful with touristic companies. Near the mosque are awfull.

Cons: OK medina is a bit more for me for long time. The hotel is enough far and quite.

Philip

1 year ago

10.0

Excellent location, very clean and extremely welcoming and helpful staff. A tranquil haven right next to the main life in Marrakesh. A lovely place to finish the evening with a relaxing drink

Pamela

1 year ago

10.0

The transfer upon arrival at the riad was easy. Someone was waiting for us to load up our luggage and show us the way. The breakfasts were delicious. The entire staff was friendly and helpful for our 4 night stay. The room was clean, large and comfortable. They helped us make train reservations and printed out our tickets. Most enjoyable stay!

Miguel

1 year ago

9.0

Amazing staff, service and facilities.

Cons: The access is not so friendly in the sense of the first impression. Is located transiting through streets that look not so good.

Rime

1 year ago

10.0

The location of this property is spectacular. It is like a sanctuary in the middle of the Medina.

Lucy

1 year ago

8.0

Photos don’t do it justice - really stunning, authentic Riad beautifully done throughout. Very clean and a fantastic location near to the Souk.

Dawn

1 year ago

10.0

Beautiful Road , great food , wonderful staff and great location

Neil

1 year ago

10.0

My son and I were made very welcome at Riad Chergui, particularly by Abdu. The hotel is tranquil and relaxing, despite being very close to the souks and busy side streets. Easy to get to and from the main areas, but worth noting you have to walk a short way from taxi drop off. Great pool, lovely rooftop terrace and generous breakfasts. Would definitely stay again.

Ali

1 year ago

10.0

Very good people working there . I liked the guy called Hamzeh and the lady who was their manager particularly … let’s say all of them were great people

Sean

1 year ago

9.0

The Riad Chergui is beautifully laid out and feels like a small oasis in the chaos and hubbub that is the medina in Marrakesh. The central courtyard and breakfast areas are cool and comfortable, the (icy cold!) pool area is lovely and the rooms are small for two but all you really need. The rooftop area is well laid out and a comfortable spot to enjoy views over the city. The breakfast is spectacularly good and the service from Abdul is second to none. He is super friendly, polite, well mannered, urbane and educated, speaking English, French, Arabic and 3 local dialects of his home country, Senegal. The rest of the staff are super helpful and friendly. My son got very sick on our trip and Adbul and his team rallied round to help him recover quickly. They are a great team. The Riad is easy to get to from the airport by taxi and a short walk away from the souk and main square in Marrakesh. When we settled up the bill, the owner allowed us to use up our remaining dirhams to part pay which was useful.

Cons: The room was a touch small for two people but other than that, we had no real complaints. Overall, this was a minor thing given all of the other features of the Riad.

Rakib

1 year ago

9.0

Altaf

1 year ago

10.0

Fantastic Riad, super quiet and yet you’re only around the corner from the souks. Staff are amazing, they look after you well and don’t ask for anything in return but good to leave a little tip at the end of your trip. Rooms are very clean and nicely decorated. I would highly recommend

Ram

1 year ago

8.0

We were a group of 8 business friends celebrating a birthday, drove two cars from.Casa. Since the info provided was completely insufficient, we were virtually left in the hands of these private parkings.. and remained worried for our entire stay. My car came away with a nasty scratch. Abdou at the Hotel and the kitchen staff were brilliant. Radouane was on leave and Emmanuelle at first seemed a tough owner, ticking off two of our colleagues fir a spilt beer and a chair out of place..so they were really upset... She warmed up to us gradually - but the initial ticking off was not good..esp after paying 200€ a night. Lights in the toilet are very poor and while the water pressure in our room.was good, another couple had issues. Another mention for Abdou - we gelled very well - being from.Senegal.. and he really made our stay really pleasant. I did find a pouch of money in my room.safe (Room 3) containing 900€ which I handed to Emmanuelle - Hope the person who lost it reads this message or is contacted by Emanuelle. Overall a beautiful Riad and did justice to Marrakech. A little more warmth in the welcome (I took it as her being humorous and we got along well) to others, would get them the 5 stars easily.

Juliet

1 year ago

10.0

Julia

2 years ago

10.0

An absolutely wonderful oasis in the medina, really well located to explore the city yet quiet and relaxing as soon as you walk through the door. Fantastic staff, beautiful property and great room.

Tanya

2 years ago

10.0

Breakfast was great, plenty of it and a good selection. Loved the pool area and the hostess was really kind and friendly.

Cons: Room was a little small

Saleem

2 years ago

8.0

BOURLIER

2 years ago

10.0

Nous avons passé un séjour inoubliable à Marrakech, notamment au Riad chergui… le personnel est d’un respect inégalable, serviable, souriant.. Les services proposés sont très bien. Le petit déjeuner est INCROYABLE.. fait maison.. crêpes, gâteaux, verrines..il y a du choix et c’est très copieux ! Tout est très propre ! Un service ménage tous les jours…Proche de la médina .. nous avons pu faire des visites à pieds.. Enfin que du positif !!

Daniel

2 years ago

10.0

Riad Chergui was an oasis of calm in Marrakesh. The pool was so lovely, as were the staff. The breakfast and dinner were also really good. I am so pleased we chose to stay here. what a treat. We'll be back.

Cons: So little to improve on really. the only small improvement would be more fruit served at breakfast.

Noemie

2 years ago

10.0

Superbe accueil. Bel hébergement, à 5 minutes de la médina. Chambre propre et identique aux photos. Petit déjeuner copieux!

David

2 years ago

10.0

Very pleasant "home" atmosphere. When returning from the city, it was almost obligatory to walk through the alleys connected to the Medina of Marrakech, which is not a bad thing.

Cons: Nothing :). It is a "pure" orient. Maybe the staff could smile less :)

Breanna

2 years ago

9.0

The reception was incredible, we felt very welcomed. The riad was big but nicely aired out and with lots of space. The pool was great for lounging around and the location was perfect!

Cons: Just the size of the room was kind of small and there are dangerous steps up to the bathroom part of the room. The bathroom is also very small (short ceiling).

Erwin

2 years ago

9.0

Very nice Riad. Good service, very friendly staff. Nice pool. Wonderful decorations. Large terasse on the roof.

Cons: Be prepared to walk there. Parking only on public places. No TV in the room.

Keri

2 years ago

9.0

warm and personal reception, friendly and attentive service

Jamal

2 years ago

10.0

nice and good

Scott

2 years ago

9.0

Excellent food. Nice, comfortable outdoor spaces for lounging with pool and Bar. Staff were attentive and provided great hospitality. Nice room, though basic which is what we wanted. Would love to go back.

Cons: Located, like most Riads, on a narrow side street. Hard to find and taxi dropped us off far away, so street kids were leading us and then asking for a tip bigger than our taxi ride. The owner met us and was very nice and took care of the problem.

Rita

2 years ago

10.0

Friendly, helpful staff offering attentive service. Beautiful riad in the heart of the medina - an oasis of calm. Lovely clean and comfortable rooms. Tasty dinners and plentiful breakfast. The riad combines contempoary style with tradional Moroccan influences. Perfect.

David

2 years ago

10.0

Cannot recommend highly enough. The staff are superb and genuine and cannit di enough for you. The breakfast was superb. Riad itself is beautiful and astounding, a real oasis. It is in a perfect location that is central and walkable to everything. Very clean and peaceful too. Thank you once again.

Giulia

2 years ago

10.0

Susan Katherine

2 years ago

10.0

Great place to stay. Staff are friendly helpful & very obliging 😊. The Riad is very convenient for all amenities so would definitely stay here again on my next trip.

Anne

2 years ago

10.0

Staff were exceptionally helpful. Stay was during Ramadan so not a particularly quiet time. All meals taken at the Raid were of excellent quality.

Martyn

2 years ago

8.0

Demelza

2 years ago

10.0

Beautiful and tranquil - an absolute oasis just a short walk from the souks. The pool was essential in 35 degree temperatures. The breakfast was really great value and filled us all up. We had one evening meal too which was very tasty. The rooms were super, clean and comfortable - having a fragment orange tree outside your bedroom door is so different and fragrant! Lovely staff - multilingual and helpful. Perfect base for a family with teenage children.

Cons: The bathroom in our children’s twin room was a bit awkward but not a game-changer. would still book again.

Natasha

2 years ago

10.0

Ben

2 years ago

10.0

Quite simply, this is a tranquil oasis tucked around the corner from the hustle and bustle of the souk. As you walk in, the noises and smells of Central Marrakech fade away and the calm and quiet of the Riad take over. The decor is charming and the central pool is a sight to behold. We were welcomed by the incredibly helpful Nordine, who could not have done more to welcome us and answer our questions. The terrace is a lovely spot to relax in the fading sun and the poolside area couldn't be more relaxing. If the extreme heat isn't your thing, there are cosy corners to relax with a nice pile of cushions. Dinner the first evening was amazing. We quickly found out that the food is unrivalled in Marrakech. Choose the 15 or 20 Euro dinner option, at least the first night and you will probably want it again. We had a long day in the desert and loved coming back to the calm of the poolside area, watching the palm trees flutter in the breeze and enjoy the fabulous hospitality of Emmanuelle and Abdu. A special mention to Abdu, who alongside Nordine, went out of his way to ensure we were welcomed with a huge smile and lovely conversation. A large part of what makes this place is the amazing tranquility of this oasis combined with the amazing kindness. I celebrated my birthday here, and chocolate cake suddenly appeared for breakfast. An incredibly thoughtful gesture - thank you! Aside from the above, the wifi was strong and reliable, rooms absolutely spotless, linen very clean, beds lovely and firm (we love firm mattresses), breakfast excellent (lovely little donuts and incredible jams alongside the usual coffee, juice, fruit and yoghurt) and the simple yet thoughtful decision to supply a large bottle of water per room per day. This Riad has got all the little things right and it adds up to being a wonderful, relaxing and memorable stay. You won't regret staying here, we certainly don't. Thank you to everyone at Riad Chergui! We will definitely be back!

Cons: Nothing!

Anonymous

2 years ago

8.0

nancy

2 years ago

10.0

Highly recommend. We spent 2 nights here on the recommendation of friends and could not have been more pleased. The city is hectic, and a short walk to the action while lodging in quiet solitude was a blessing. The owner/operator is personally vested in the operations and it shows as she is atop every detail. Staff was wonderful.

Phillip

2 years ago

9.0

The location and decor. The staff Abdul, Erdogan and Nurettin were always exceedingly helpful. So were all of the cleaning staff. There was always a good morning said with a smile. Even though my French is negligible and Arabic nonexistent, I had no problem communicating.The food was of the highest quality. I would definitely stay there again.

Cons: Nothing really.

Mustofa

2 years ago

5.0

Clean

Cons: Breakfast: Only bread and eggs everyday. Not much variety. Takes 20 min walking to Jemaa el Fna square. Supposed to have delax room. Small and does not fit into the description.

Meret

2 years ago

10.0

Riad Chergui is a quiet and relaxing refuge in the middle of the streets of Marrakesh. There’s plenty of possibilities to sit or lay down to read, have tea and relax. The staff is very attentive and polite, and breakfast was delicious! Rooms were cozy

Cons: Small downside is that the bathroom ceiling was so low, we couldn’t stand there properly, but we are also tall 😃

Iman

2 years ago

7.0

I like the staff they're helpful

Cons: I didnt like my room I chose it has very hard shower first time I saw shower I have to hold the water with my hands to wash my self and the bathroom always they didn't put anything for Muslims people to clean them self after they use it I didn't expect that in a Muslims country

Margot

2 years ago

10.0

Emina

2 years ago

10.0

wonderful room, kind people, very clean and beautiful!

Kendra

2 years ago

10.0

Darryl

2 years ago

7.0

Abdelhamid

2 years ago

7.0

Christopher

2 years ago

10.0

The staff were pleasant and incredibly helpful. I would like to thank them for making my stay at the Riad comfortable.

Susan

2 years ago

10.0

Lovely property. Beautifully decorated. Fabulous breakfast and the staff were fantastic. we especially liked Abdul who did a superb job of making us cocktails.

Cons: if I had to say anything it would be the bathroom was a little dark which made putting on makeup quite hard. but that is very minor.

Fabrizio

2 years ago

8.0

Raphael

2 years ago

10.0

Hannah

2 years ago

10.0

everything!

Hélène

3 years ago

10.0

Very quiet and relaxing Riad in the Medina, helpful and kind staff, delicious breakfast and activity options

Holli

3 years ago

10.0

The Riad was lovely and charming, a little oasis.We ate there one night and it turned out to be our best meal. The staff were all outstanding, especially Abdul, a real gem. Highly recommend Riad Chergui.

Matthew

3 years ago

10.0

This is a a really lovely place. Nice part of town near quieter markets. Unassuming entrance in the back streets but lovely inside. Beautiful small pool and dining area. Very classy. Lovely staff. Rooms very comfortable. Food excellent. WiFi good. Very good value for money and would definitely stay again. No hesitation in recommending.

Cons: Nothing.

Donald

3 years ago

10.0

Staff is outstanding, meet all our needs and then some !! Highly recommend. We had dinner prepared by staff and would very much recommend the experience.

Dettman

3 years ago

9.0

Cons: Size of room and 3 steps up to bathroom.

Erik

3 years ago

10.0

great peaceful and comfortable Riad

Cons: Nothing

Sophie

3 years ago

10.0

Maria

3 years ago

10.0

Brilliant place to stay. Excellent location near the markets and other attractions. The staff were accommodating and friendly. The pool is beautiful and very refreshing. In the morning the breakfast is amazing. There is also a rooftop with lots of areas to chill out in the evenings.

Cons: Everything was great.

Kathryn

3 years ago

8.0

Philippa

3 years ago

10.0

Beautiful property, with everything you would want, you can have meals here and massages

Yudit

3 years ago

10.0

Phillipa

3 years ago

9.0

Stunning Riad in great location and is a lovely quiet oasis away from the busyness of Marrakech medina. The pool area is fantastic to chill out or cool off after a hot day wandering the markets, and the bar is an extra plus. Rooms are good size with decent bathrooms. The staff are all extremely lovely and helpful. Breakfast is good.

Cons: Nothing, was very good we enjoyed our stay very much and would stay again.

André

3 years ago

10.0

Yala

3 years ago

10.0

The best place to stay in Marrakesh. Beautiful riad, Beautiful room. When you arrive they bring thee and cookies. The pool is very nice to relax. Extra: the tajine with lamb is delicious (and they serve wine and cocktails).

Cons: Nothing . Everything was amazing.

Luke

3 years ago

10.0

Feels like stepping into an oasis in the middle of Marrakech. Great atmosphere and pool area, and very attentive and friendly staff. also a hustle free zone; which can be nice after spending lots of time in the Medina

Cons: nothing to say here.

Rachael

3 years ago

9.0

Mohamed

3 years ago

10.0

Maria

3 years ago

8.0

Elsa

3 years ago

10.0

This Riad was excellent. The room was lovely and the A/C work perfect. We had breakfast and dinner and the attention was excellent. I will recommend it

Stephanie

3 years ago

7.0

calm, quiet, peaceful surroundings to escape the hubbub of the souks. comfy bed, with quality linen, good air con. pretty pool area. staff were generally very pleasant and supervisor with broken wrist was very helpful extremely clean. good location good selection of drinks at the bar and sensibly priced

Cons: not much of a welcome on arrival. met at taxi efficiently by member of housekeeping but no greeting. breakfast could have been more imaginative. Would have loved a fruit platter - the markets were overflowing with many fruits but only an apple or a banana offered. furnishings were a little tired

Petra

3 years ago

10.0

The riad was amazing. Everything was to our expectations. Staff were wonderful and made us feel just like at home. The breakfast had everything you could ask for and was delicious. The location was excellent. Very central

Cons: Everything was excellent!!

John

3 years ago

10.0

Wei

3 years ago

9.0

A fine example of a Riad. We were taken care of very well by Aswan (the manager) and his colleagues. There were always people on hand to help. The pool was sublime, clean and mildly heated (to not have a shock on entering). The breakfast was well portioned with a variety of French and Moroccan baked goods. Eggs were cooked to order. There is an all-day available menu as well as the ability to have dinner on-site. You could also organise tours, massages and your laundry through the Riad. The staff were always eager to please and it was a wonderful experience to stay here during the end of our Moroccan adventure in Marrakech.

Cons: One of our rooms was on the ground floor, which meant less privacy and ability to open the windows, we appreciate this is unavoidable due to the layout of the Riad. Of note you will need to walk around 5-10 minutes from the closest road (but the Riad will usually organise a Porter and a staff member to come meet you - the porter then expects a tip of 20 MAD - this is usual in Morocco).

Ashraf

3 years ago

10.0

Marykay

3 years ago

10.0

We loved the serene ambiance, and beauty of the Riad with the personal touches and attention to detail. We found the staff was exceptional and attentive to our needs and comfort. After the first couple of hours we wished we had booked our stay for longer but understandably it was fully booked. We will always have warm feelings for Riad Chergui and highly recommend it.

Edi

3 years ago

9.0

We enjoyed every minute spent in Riad Chergui. We had a very comfortable room. The pool area was so lovely. In two words: highly recomendable.

Missdivajae

3 years ago

9.0

Kamran

3 years ago

10.0

Great service, clean and tidy, staff very friendly

Melanie

3 years ago

10.0

Emmanuelle was a super host and we truly enjoyed this stunning Riad! We are planning a return trip soon - it was that GREAT!

Verified traveler

5 years ago

10.0

Very relaxing. Close to tourist attractions. Recommend taking up the offer for the Riad to arrange taxis as some people didnt and had to pay a lot more than 15 euros. Restaurants close by and the Riad will do an evening meal if you let them know in advance. Breakfast was very generous.

Verified traveler

5 years ago

8.0

Beautiful and spacious riad, located in a quieter part of the Medina. We were also surprised that there was a bar, as other hotels we stayed at in Morocco didn't serve alcohol. Nice food as well.

Verified traveler

6 years ago

10.0

Riad Chergui combines a location close to restaurants, hammams, the souks and main square with personal and attentive service. The breakfast is delicious. My bedroom was large and comfortable. The pool and bar area is ideal for relaxing and enjoying a drink. The Riad arranged transfers to and from the airport as well as helped us with restaurant and activity recommendations, all of which helped us make the most of our time in Marrakech

Jennifer

6 years ago

8.0

Really lovely Riad in the middle of Marrakesh. Perfect for a Citytrip. Best: The people who works there. They are the nicest people, very caring and super polite. Thanks so much for our hospitality! Best regards from cold Hamburg

Verified traveler

6 years ago

10.0

Nous avons passé un super séjour dans ce Riad, à proximité de tout, nous avons marché beaucoup aussi, mais le Riad était idéalement situé. Riad hyper propre, soigné, et plein de charme. C'était calme et très reposant totalement coupé de l'agitation extérieure. Personnel très agréable, souriant et aux petits soins. Le TOP ! Allez-y les yeux fermés.

Verified traveler

6 years ago

10.0

Excelente ubicación, servicio y propiedad. todo impecable.

Sophie

6 years ago

10.0

It was so nice to step off the street into this beautiful and peaceful haven. There was a welcoming mint tea and I instantly felt like I was on holiday! The staff are super friendly and helpful...I can’t wait to come back; thank you riad chergui

Verified traveler

6 years ago

10.0

I really loved this Riad, wish I could have stayed longer. The rooms were very clean, bed was excellent and breakfast was really good. They also have a rooftop where one can go have a drink and soak in the sun. The riad is located right inside the souk but you cannot hear any noise once you’re inside. I highly recommend the place.

Vic

6 years ago

6.0

Très bien placé. Riad très jolie et propre. En revanche la personne qui s’occupe de la gestion des vacanciers n’est pas très agréable et ne sourit pratiquement jamais. Son service est limite voir inexistant.

Dawn

7 years ago

10.0

Chergui is a little oasis of calm in a hectic and manic town. Emmanuelle, Isabelle, Abu, and the girls are all great, they do their best to give you a plesant stay and Emmanuelle wa really helpful with recommendations and places on the map to visit. Be prepared for authentic rooms (and bathrooms) and if it’s chain style hotel perfection your looking for then be prepared to look elsewhere as the Riad ticks all the style and charm boxes of a proper Moroccan Home/guest house. If you want anything from the bar, go ask, there’s not waiting staff as everyone is busy keeping the courtyard clean and rooms well made. If ever I planned on a return trip to Marrakech I would most definitely stay here again!

Björn

7 years ago

10.0

Bra läge precis utanför souken. Rent och snyggt, bra service även under kvällstid. Perfekt med en fin pool när man kommer hem efter en aktivitet eller en heldag i staden. Avkopplande miljö, lugnt och stilla. Bra frukost vid poolen, skön start på dagen. Rekommenderar att ni bokar rätt rum, en del rum var rätt små. Skulle gärna bo här igen.

Jill

7 years ago

10.0

My husband, daughter and I stayed here recently. My daughter flew back after 4 nights, whilst we stayed on a further 3 days. The staff were very welcoming, and did everything in their power to make our stay enjoyable. Emmanuelle gave us lots of useful information regarding restaurants, shopping and tourist attractions. When I had an upset tummy, the staff provided me with medication, and made me a lovely herbal drink to settle my stomach. It felt more like staying with members of a large, caring family than a hotel or guest house. The breakfasts were superb; freshly squeezed orange juice, fruit, pancakes and sweet Moroccan delicacies, different breads, cakes and croissants, honey, jam and soft cheese, followed by a choice of fried eggs, or scrambled, and of course, Moroccan mint tea or coffee.

Michael

7 years ago

8.0

Great location and very friendly, good service. Wifi was a bit inconsistent, but overall everything was great. Some of the rooms are quite small by North American standards, but we knew that when we booked. Close to everything, we’d stay there again for sure.

Deirdre

7 years ago

8.0

Beautiful riad and excellent, attentive and very courteous staff. Some difficulties with booking arrangements. If, like us, you booked through an agency, I strongly suggest you contact the Riad directly to confirm payment and transfer arrangements

Susie

8 years ago

10.0

I recently stayed at Riad Chergui with a girl friend of mine and from the minute we were picked up to the minute we were dropped off back at the airport was just perfect. Emmanuelle and her whole team working at the Riad were extremely helpful and the food was wonderful. The pool (despite being freezing) was a welcome break from the hot winter sun and the rooftop provided a perfect sunbathing set up. The rooms were comfortable and spacious and we were fortunate enough to have a room looking out over the pool. The Riad is down a couple of windey roads but after finding it once, it is easy to locate. Slightly out of the main hustle and bustle but just a 5 minute walk to some lovely restaurants and souks and about a 20 minute walk to the main square. I would highly recommended this to couples or groups of friends who want a nice chilled holiday in Marrakech

Verified traveler

8 years ago

6.0

It needs some work the hotel is beautiful. Overall, the hotel is gorgeous.maids clean ed the rooms and food was made perfect. The staff worked hard. At moments it felt like you were being a bother you would find staff hiding on the phone in stairways. A little disorganized in planning outings. And it's in a sketchy area. If you can book outside of the old area less sketchy neighborhood. It feels like the management can't handle the thieves near by very well from bothering clients. That needs some work. Some disappointments but if u can look past that the hotel is beautiful.

Verified traveler

8 years ago

10.0

Beautiful riad, great staff, definitely recommend!

Michael

8 years ago

10.0

Beautiful, peaceful riad in the middle of the medina. Perfect location. The staff were so helpful too. I recommend this to anyone!

SN

9 years ago

8.0

Very friendly, welcoming and helpful staff in a really quiet riad (tucked away but close to the busy streets in the Medina). Breakfast is plentiful (breads, pastries, yogurt, egg, ham and fresh fruits) and relaxed. Nice pool (quite large for a riad) and terrasse. Pretty decor - although a little tired in places, which adds to charm. Large rooms and comfortable beds. Air conditioning in our room was poor (nightly room temps of 30+ degrees Celsius) although it was fine in daughter's room. A perfect place to stay if you are seeking peace and relaxation.

MARK

9 years ago

10.0

Couldn't recommend this Riad more for a short stay in Marrakech. Walkable to the souks. Little oasis away from the mayhem. Service was excellent and the courtyard palatial.

Charles

10 years ago

10.0

We were greeted at our taxi point and taken through the winding alleyways we stepped into a subtle lit courtyard strewn with an assortment of huge lounging clean white settee areas around a beautiful green tiled lit pool. We were poured refreshing mint tea and a plate of local patisserie on our arrival Lter we were escorted to our gorgeous room (no.9) overlooking the pool. High white washed ceilings, traditional light fittings ,dark wooden wardrobes from floor to ceiling and a huge built in bath,clean white sheets,bottled water and a folder with all the information about the rhiad and the local area was left out for us to read at our leisure.we descended the steps to a pool side table and served with our three course meal of chicken tagine , fennel soup and raspberry mousse ,and white wine. the staff are friendly but discreet (it's a real benefit to speak french here you can learn more about the country and it's customs from the staff) after a comfortable sleep,broken briefly by morning prayers from the mosque and the noisy huge flock of finches gathering on the vast wall of jasmine in the courtyard, (all part of the charm of being in another culture.) we were presented with a traditional breakfast of eggs/cheese/fruit/pancakes/yoghurt/local bread/fresh coffee/fresh orange juice

Mark

10 years ago

10.0

We had a wonderful stay at Chergui. The staff was extremely friendly and Riad was comfortable and clean. The location was ideal for walking to the Souks and getting to Jemma Al F'na. Thanks again to all at Riad Chergui for making our stay so pleasant. There's no other Riad I would stay at on our next visit!

Alice

10 years ago

10.0

The Riad is tucked away amoungst narrow dusty alleyways, an oasis amidst the noise and hustle of Marrakech. We we're warmly welcomed and made to feel totally at home during our short stay. The pool is a gem in the heat and we spent most days gladly lying alongside or up on the secluded rooftop after getting lost in the endless Souqs. I'm looking forward to the next time we can visit!

Christine

10 years ago

10.0

Very relaxed 2 days prior to an organised tour. We booked very last minute (11pm the day before we arrived) and still Emmanuele was able to arrange an airport transport for us. We were greeted with mint tea while we filled in the paperwork and then shown to our room. She gave us lots of great tips. The Riad itself is gorgeous, and the pool area is so chilled out. Breakfast was lovely, we didn't eat at the Riad itself because there are a lot of birds in the bushes and I am not keen on them. The location of the Riad is perfect, easy to find. A short walk to the souks, about 15 minutes walk to the main square (but only 30 dirhams if you want to get a taxi).

Stuart

10 years ago

10.0

This hotel was phenomenal. It was a unique cultural experience that will be nearly impossible to beat. The hotel is so beautiful that it will take your breath away. What is more, it is located inside the city, so you get to experience life in the middle of the city, not in a business district. You will be ASTONISHED by the location.

Kerry

10 years ago

10.0

Charming Riad ...our first time in Marrakech...this Riad is beautiful and an oasis from the craziness of the medina. It has a great pool. We brought our children who are age 9 and 12. They were the only kids there so that felt a little awkward because they were making noise in the pool when everyone else was trying to read and relax. But no one complained and the staff was fantastic. Also the room was perfect for all four of us. Breakfast was great. I was really happy with Riad chergui.

Kemi

10 years ago

10.0

I never review hotels but really had to say how amazing our stay was. Went with my mum for 4 days, we were upgraded to a lovely room overlooking the pool. The place is amazingly clean, comfortable and so pretty. It's easy to find as well so no worries about getting lost, the food was good and the staff so friendly and welcoming. I couldn't rate it highly enough and have absolutely no complaints.

Evgenios

10 years ago

2.0

We visited the riad with some friends and we got the 4 bedroom room , surprisingly that was much smaller than the rest 2 bedroom rooms. Everything was okay with the hotel and we had a good stay (except the bees which attack your breakfast every morning by dozens). Before leaving the hotel asked us to pay in dirhams even if the expedia invoice asked for euro. In total due to the exchange rate we paid 50 euro and the hotel said that the transaction couldn't be made through expedia direct debit as to avoid the 50 euro extra charge from the exchange rate. A few days later i saw my statement and there was another charge from the hotel as direct debit from expedia for the full TOTAL accurate amount of the room. I contacted the hotel numerous times and i wasn't able to reach them. After certain tries i managed to speak to them and they promised to refund the money back. Eventually they refunded me the money and the total amount was 30 euro less. When i contacted them again they given me excuses about the currency exchange as to be the reason why i received 30 euro less and they promised to give me the money back. 1 month later i received nothing.

Sandra

10 years ago

10.0

Lovely Riad with the best staff. We have stayed in Marrakesh before, but this was truly special.

David

10 years ago

8.0

Excellent hotel, strongly recommended. Ideally situated on the edge of the Medina, 5-10 minutes walk from the main Square and 10-15 minutes from the New Town. Very quiet, very friendly. Transfers to the Airport were arranged for us ahead of time by email. The pool is deep and clean, it's big enough to swim up and down, it has ledges to sit on at one end, and the patio around it has both sunny patches and shady patches throughout the whole day. The room was decorated and furnished in Moroccan style, and was thoroughly cleaned and tidied every day. If you're looking for a Riad in Marrakech, just choose this one and you won't be disappointed.

Malik

10 years ago

10.0

The hotel is really clean and beautiful. The staff members are so friendly and nice. It's a perfect hotel for people who just want to relax. Loved every moment of it :)

Scott

10 years ago

10.0

Riad Chergui is nothing if not elegant-- the decor is immaculate, the rooms are well-appointed, the service is attentive but never overbearing, just the right tone throughout. The pool is ample in comparison to most riad plunge pools. The food is superb-- exceptionally well prepared and presented. Emmanuelle is a gracious host and clearly runs a very tight ship

Riad Chergui

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Standard Double Room

Breakfast Included

$116.00

Superior Double Room

Breakfast Included

$149.00

Deluxe Room

Breakfast Included

$154.00

Small Double Room

Breakfast Included

$136.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

6:00 PM

2:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Internet

Pets

Children and extra bed policy

Parking

Reviews (238)

Customer Reviews & Ratings

9.3 / 10

Davide

Katie

Karim

Elizabeth

Sonja

Marine

Isabella

renaud jonckers

Abigail

Pia

Régis

Ellen

Sampsa

Steven

Pablo

Laurence

Christine

Mignon

Paula

Andrada

Christophe

Elke

rachel

Patricia

Francesca

Ann

Gomez Molina

Carla Luna

Vivi

Geraldine

guiné

Rémy

Katarzyna Joanna

Pascal Huitema

Patricia

Lionel

Jordan