Riad Elias & Spa
Chain: Not Available
Description
Luxurious Accommodations
Indulge in the elegant decor of our air-conditioned guest rooms, some featuring fireplaces and seating areas. Each room offers a private bathroom adorned with traditional Tadelak and Zelliges.
Culinary Delights
Savor the taste of authentic Moroccan cuisine at our onsite restaurant. Enjoy your meals on the rooftop terrace or the cozy patio, with breakfast served fresh every morning to start your day right.
Relaxation and Recreation
Unwind on our rooftop terrace, pamper yourself with beauty treatments and massages, or explore outings arranged by our 24-hour reception. Additionally, golf enthusiasts can tee off at one of the three courses located just 3 km away.
Experience the perfect blend of luxury and comfort at Riad Elias & Spa. Book now to immerse yourself in the charm of the Medina.
Sentiment Analysis
Exceptional hospitality and helpful staff (Said, Elias, Fatima)
Very central location, close to Jemaa el-Fna
Calm, welcoming riad atmosphere and well-kept property
Good, varied breakfast and opportunity to dine at the riad
Nice terrace and unique touches (turtle, birds)
Feels like home / authentic Moroccan experience
Suitable and tranquil for families with children
Popular Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Availability Side
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Guest Sentiment Categories
Cleanliness
Generally described as well maintained and calm in multiple reviews, but there is a strong negative report of a filthy rooftop room, bugs and a poorly maintained bathroom, so cleanliness is mixed.
Service
Service and hospitality are repeatedly praised (Said, Elias, Fatima and other staff noted as helpful, kind and attentive), though one reviewer described a rude/grumpy host.
Location
Frequently noted as very central and close to Jemaa el-Fna; a couple of guests mentioned it felt far from the square, but most comments highlight convenience.
Room Quality
Several positive notes about a pretty, well-kept riad, but multiple complaints about small or mis-described rooms, worn/uncomfortable beds and at least one report of a disgusting rooftop room needing renovation.
Amenities
Riad amenities (terrace, calm courtyard, animals like a turtle and birds, opportunity to dine on site) are appreciated and the property is described as nicely arranged and welcoming.
Value for Money
Many guests felt the breakfast and central location provided good value, but some reviewers considered the price too high for the room condition and overall quality.
Food and Beverage
Breakfast is praised repeatedly as good, varied and worthwhile; one guest complained breakfast was repetitive and cold on a bad-weather day, but overall F&B is a strong point.
Overall Experience
Overall stays are described as warm, authentic and highly recommendable by many guests (welcome, helpful staff, calm oasis feel), despite a few significant negative experiences.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (242)
Dilshaan
2 months ago
1.0
Carita Alexandra Coelho
2 months ago
10.0
Da hospitalidade de TODOS os funcionários: Um abraço à Sana (uma simpatia) Marya (descrição) ao Sr. Said (gentil, disponível, amigo simpático...) Da proximidade do Riad de Tudo Do pequeno almoço Do ambiente calmo e acolhedor Da tartaruga 🐢 e Dos 2 🐦 🤣 RECOMENDO. MUITO.
Cons: -
philippe
2 months ago
10.0
Tout était très bien
Daniel
3 months ago
10.0
Ubicación, trato inmejorable del personal
patricia
3 months ago
10.0
Un très joli riad très bien entretenu ou on se sent très bien. Merci de nous avoir fait passer de bonnes vacances
Cons: Rien
Frappavanes
3 months ago
8.0
Après avoir parcouru quelques mètres dans une toute petite rue, nous poussons une jolie porte et arrivons dans un très bel endroit, calme et bien aménagé. Merci à Said et toute son équipe pour leur accueil. On se sent comme à la maison.
Jacqueline
3 months ago
8.0
Touria
4 months ago
10.0
Le tout
Cons: Loin de la place
1ppy
4 months ago
3.0
Cons: Save your money and stay far away from Riad Elias. The "Superior Room" on the rooftop was honestly disgusting, and I can’t even imagine what the rest of the rooms look like. The bathroom was filthy and poorly maintained, and we even saw bugs in the room. It felt like a complete rip-off compared to every other place we stayed. The service is just as bad as the room. The host is a grumpy old man who was incredibly rude to us. The only time he even bothered to speak to us was to demand the tourist tax, and he did it in a really aggressive, disrespectful way. He clearly doesn't care about his guests at all. If you want a good experience, look elsewhere. We stayed at a different riad for our first few days that was a million times better, the staff were actually kind and professional, the location and rooms were way nicer, and it was even cheaper. Don't fall into the trap of staying here and ruin your experience in Morocco
Varga
4 months ago
7.0
Cons: Kicsi szoba. A booking foglalásnál az volt írva 1 nappali és 1 háló szobát kapunk ehelyett 1 szobát kaptunk 1 francia ággyal és 1 kis ággyal. A fürdőszobára ráférne egy felújítás.Az ágyak kényelmetlenek kopott ágykeret.A reggeli miden reggel ugyanaz,rossz időben reggeli közben megfagysz. A külső ajtóhoz kulcsot nem kaptunk így többször is előfordult hogy perceket kellett kint álljunk, hogy bejussunk a szállásunkra. Ár értékben túl magasnak találom az árat ezért a minőségért
Annemette
4 months ago
10.0
Loved our stay at Riad Elias. A beautiful oasis right in the heart of Marrakech. Said is the perfect host - so helpful and kind. Hope to come back!
Jean-Pierre
4 months ago
8.0
Lena
4 months ago
9.0
La gentillesse de l’hôte. Très disponible, à l’écoute, de bon conseils. On se sent vite à l’aise. C’est vraiment appréciable.
Cristina
4 months ago
10.0
A estadia no Riad Elias foi espetacular! Fomos com uma criança de 10 anos e sentimo-nos muito tranquilos. O Elias é um excelente anfitrião e o Riad é muito central. O pequeno almoço vale bem a pena. A Fatima também gostou muito da Carolina da Mónaco!
Cinzia
4 months ago
8.0
Myriam
4 months ago
9.0
le Riad est idéalement bien situé proche de la place Jemaa el-fna. Said et tout le personnel ont été très accueillant dés notre arrivée. Le petit déjeuner était très bon copieux et différent chaque jour, nous avons eu l'opportunité de diner au Riad cela a été un plaisir culinaire merci à Madame. Merci a Said pour ses précieux conseils
Andrea
5 months ago
9.0
Accoglienza, disponibilità del personale e terrazza in cima al Riad
Séverine
5 months ago
10.0
L’accueil et la disponibilité de Said ont rendu notre séjour dans le Riad particulièrement agréable.
Cons: Rien
Granato
5 months ago
10.0
L’accoglienza è stata magnifica. Said, il responsabile, ci ha accolti con gentilezza e ci ha garantito un soggiorno magnifico. Ci ha dato anche dei consigli per acquisti e cibo.
Cons: Nulla, è stato tutto piacevole.
Lee
5 months ago
3.0
Location to Jemma al Fnn
Cons: Was really noisy, staff continually shouting. And lights coming on and off . Bad sleep. No chance of getting early breakfast. And as all tours start early they should make breakfast earlier. But they want to put you off making your own plans ! Do not use them for taxi . Arrange transport yourself.
MARC
5 months ago
10.0
Tout est parfait comme d'habitude Emplacement personnel établissement
Cons: Rien à redire
Ramón
6 months ago
8.0
Michela
7 months ago
8.0
Dbenede
7 months ago
10.0
La atencion de Elias desde la recepcion hasta que nos marchamos 3 dias despues fue siempre super servicial. El desayuno muy bueno, servido por una chicas encantadoras, hecho en el momento y a la hora que le pediamos. Las instalaciones muy buenas y el Riad, tras una callejuela que no inspiraba nada bueno, lo cual es normal, precioso, limpio y acogedor. La zona super centrica y muy seguro, como toda la ciudad. el Riad se encuentra en una de las vias principales del Zoco y a 5 minutos de la plaza principal. Andando a todas partes
Cons: La verdad es que me gustó todo. no puedo decir nada malo. La habitacion tenia aparato de aire acondicionado nuevo. no funcionaba. inmediatamente nos cambió de habitacion, superior.
David
7 months ago
7.0
Said fue muy amable cuando nos ayudó a recuperar el dinero de las tasas del Riad Rooftop Spa Marrakesh, un Riad que no existe y del que fuimos estafados a pesar de haberlo contratado en origen como hemos hecho siempre. Hoy, por fin, después de tres meses, hemos recuperado el dinero después de mil gestiones.
KATERINA
7 months ago
7.0
Indre
7 months ago
10.0
Catalin
8 months ago
5.0
Ubicación muy buena
Cons: No te da llave de entrada,muy antigua y habitación sin tele, baño falta reformar, camas muy dura
guislaine
8 months ago
7.0
paola
8 months ago
7.0
Location in the centre of the mefina Beautiful rooftop
Cons: Room too poor for the price asked
Fadime
8 months ago
7.0
Ligging, praktisch Redelijke kamer Fijn terras
Cons: - Overdag weinig personeel waarmee je bijvoorbeeld Engels kunt praten. - er wordt volgens mij niet dagelijks gestofzuigd en/of gedweild.
Christelle
8 months ago
9.0
Ce riad est magnifique et proche de toutes les visites incontournables ! Il est très calme, et ce calme est à respecter car tout s'entend dans le patio central... Nous avons apprécié l'emplacement et nous avons été bien accueillis.
Audrey
9 months ago
8.0
Prudencio
9 months ago
10.0
Claudia
9 months ago
6.0
Tommaso
9 months ago
9.0
La pulizia e il personale molto gentile ed accogliente! Riad molto bello
Cons: Non ho riscontrato nessun problema
Florence
9 months ago
8.0
Fidèle aux photos. L’hote et sa famille sont adorables et toujours prêts à aider et présents en toute discrétion. Nous avons passé un super séjour au Riad Elias qui est extrêmement bien situé dans le centre de Marrakech. Riad tout à fait typique où le voyageur est totalement immergé dans la culture locale. Étant au centre de la ville on entend l’appel à la prière la nuit mais c’est aussi ça l’immersion.
Cons: Rien à dire de négatif.
Eric
9 months ago
10.0
Très typique bon petit déjeuner personnel sympathique et bon emplacement
Lauriane
9 months ago
7.0
Le personnel était formidable, des gens très accueillant, le Riad se trouve à côté de tout c’est parfait et c’est très calme.
Cons: La pression de l’eau dans la salle de bain était pas terrible, difficile d’avoir de l’eau chaude et l’humidité dans les chambres laisse une odeur désagréable.
mara
9 months ago
9.0
Veronica
9 months ago
10.0
Daryl
9 months ago
10.0
Excellent hospitality and facilities!
Keely
9 months ago
8.0
The owner and staff were very friendly. It felt very relaxed. Great location.
Laura Fariña Ramos
10 months ago
10.0
Lo que más me gusto fue el trato del personal del riad, Elías muy amable nos ayudo en todo y las instalaciones del riad eran estupendas.
DIJANA
10 months ago
6.0
Lokacija, prijazno osebje
Cons: Pranje perila ponoci, zajtrk je bil soliden, samo nic posebnega. Kruh in marmelada, kasneje pa dobus mrzlo omleto, v kateri je samo eno jajce za 3 osebe… in tako je vsak dan
Ewana
10 months ago
8.0
The property was nice and cozy. The people were all very nice.
Cons: There were some faulty stuff in my room such as the door knob to my room was broken, the bathtub had no stoppers. So you couldn’t enjoy a bath even if there is a bath tub. Slight refurbishments can make the experience better. I wish they had some source of protein for breakfast. It was mainly different kinds of breads with jam and butter and option of coffee/milk. The check-out time in booking.com is set at 12pm latest but in the hotel, it was stated 10:30am. However, when I mentioned this to them, they allowed me to stay until 11:30am, which J really appreciate.
Sara
10 months ago
8.0
katia
10 months ago
10.0
Un accueil très chaleureux de Said qui a été très présent quand on avait besoin. Un petit déjeuner copieux et très bon.
Cons: Rien a dire
Abeer
10 months ago
7.0
Vargas
10 months ago
9.0
Ophélie
10 months ago
9.0
L’accueil et les conseils du propriétaire du riad sont vraiment parfait, nous avons été super bien reçu. Les petits déjeuner étaient très bons et très copieux
Lewis
11 months ago
10.0
The owner, Said, was truly wonderful, as was the entire staff. They were very helpful answering any questions and providing recommendations on what to do and see. A great location in the middle of the Medina, a short walk from the main square!
Cons: Nothing.
Nicholas
11 months ago
10.0
Benjamin
11 months ago
10.0
Friendly & helpful staff. Good location. Riad was well looked after & we had a great stay!
SYLVAIN
1 year ago
9.0
Le personnel au top, toujours bienveillant et souriant. Personnel de confiance, on se sent comme à la maison. Le riad très propre et agréable. Bien placé au cœur de la médina. Said toujours aux petits soins.
Ahmed
1 year ago
10.0
El personal son muy amables todo limpio i está situado alado de la plaza más famosa de marrakesh
Tomas
1 year ago
10.0
..
Cons: ..
Scott
1 year ago
8.0
While perhaps not the most swanky or modern hotels, this family run riad was the most welcoming of the hotels we stayed at in Marrakech, with more of a B&B vibe than a traditional hotel. If you are looking for comfortable, fuss free base to explore Marrakech from, this is ideal. Caveat: the room doors were not the most secure and there is no safe in the room, but there are so few guests, and the riad is constantly manned with the front door locked, so we didn't feel that security was an issue.
Nadia
1 year ago
9.0
The room was nicely decorated and clean, Sanae and Said Elias were very kind and helpful. Having been with an elderly lady, Said even helped us drop her by bike when we were in a hurry. Sanae was there to support with any request.
Cons: Having been with an elderly lady, it was very difficult to get to the property, and walk from and to it. The property is located inside the medina.
Shahab
1 year ago
8.0
Lovely stay with lovely hosts. Very friendly and helpful staff. Very pleasant stay with everything in walking distance. First time stay at Riad and definitely recommend. Real Marrakech.
Natasha
1 year ago
9.0
My stay at Road Elias was as good as I imagined. The location and the riad were exactly what I had hoped. A beautiful breakfast was served every morning and the riad was extremely clean. Staff were friendly and helpful. Also has a roof top terrace should you wish to relax in the sunshine. Short walk to the square and the souks.
Nigel
1 year ago
8.0
Great location, very friendly and helpful staff. Good discreet sunbathing area.
Cons: It would have been nice to have been given a front door key. The handheld shower wasn't the best.
kirsty
1 year ago
10.0
We loved this Riad! The staff fantastic and helpful and a nice place and amazing location!
Sorin
1 year ago
10.0
Welcoming Riad, in the middle of Medina. Quiet somehow. Not easy taxi access, so we did walk with our luggages through the medina. Walking distance to souk and bahia palace, and all the other attractions. We stayed only one night, but i would recommend if you want to have a flavour of the old medina.
Rhiannon
1 year ago
10.0
Casti
1 year ago
9.0
Tsaiyeh
1 year ago
8.0
Cute little find in the heart of Morocco! I've never stayed at a riad before, but the hosts were super welcoming and accommodating. The only downside of the stay was the bathroom. The water kept fluctuating from super hot (I burned my hands when washing them once) and super cold when I showered. The water pressure was also really low which made it a bit difficult to shower but other than that, it was a great place and beautiful! The location was a bit alarming at first but we ended up feeling super safe!
Anton
1 year ago
9.0
Elias is very accommodating and friendly Right within the centre of old Town Breakfast is nice
David
1 year ago
10.0
Friendly staff, clean place
Petra Langer
1 year ago
10.0
Our stay was great from start to finish. Elias welcomed us with tea and made sure we started to relax straight away. We had questions, he had the answers.we had just to say what we needed and he organised it for us. I also highly recommend the hammam and massage provided in the property. The 2 ladies who looked after us with breakfast were so lovely 😍 Oh and the dinner we had at the property was the best Tajine 👌 in all 7 days in Marrakesh. I would highly recommend a stay with Elias and the team.
James
1 year ago
10.0
An enjoyable stay minutes from Jemaa el-Fnaa. First time experience in a riad. Would definitely return again.
Christopher
1 year ago
8.0
A good location in the Medina in a clean well property
Verified traveler
1 year ago
2.0
Old ruins, no sound proof, doors can't be locked, bed very hards, way too expensive for what it is, beware of the airports fees
Dodobatiya
1 year ago
1.0
Nothing good about this place, was horrible. I do not recommend. It's a ram shackle
Cons: This is the worst experience I have ever had. The place was misrepresented on the app. We had to go back to the airport to book another hotel once we looked at the place. We didn't bother checking in. We were told we wouldn't be charged but an hour after leaving we were charged. The accomodation host was very aggressive and uncuth. The rooms are not nice. The bedsheets on the sofa bed looked dirty, used and rumbled. Taxi's cannot access the place directly and you have to be dropped off and walk. It's a total deception and I do not recommend. We still trying to get our money back from booking.com
Andra
1 year ago
10.0
The property has a perfect aesthetic for a homey riad. Very spacious rooms, lovely decorated, everything you need is provided and it’s perfectly situated not far from the market (8min walk to Jemaa el-Fna). Amazing view of the old city on the rooftop. The owner, as me and my friend called him “the riad father” because he’s been looking out for us since day 1, giving us advice and tips to enjoy the trip, waiting for us to come home, is an absolute gentleman, with lots of humour, fluent in many languages. If you have any enquires, he will be happy to help. The staff is super kind and respectful. Very good breakfast!! Even when going on early day trips, one of the ladies (I’m sorry I’ve forgotten the name), she would prepare it. The place is clean, cozy, AC that cools and warms up your room. I am grateful for your hospitality, it’s been amazing. Absolutely recommend staying there.
Cons: Everything it’s been perfect
Konstantinos
1 year ago
10.0
Ciaran
1 year ago
8.0
Great Riad in the Medina, a winderful little oasis of calm within close walking distance of the main square and hub of activities. The owner is so lovely and welcoming and is there to help with recommendations of where to eat or visit. The breakfast is continental in style and plentiful. The roof terrace was my favourite place to sit with beautiful views of the atlas mountains by day and the buzz of the city at night.
Callum
1 year ago
8.0
Our stay at Riad Elias was very good. The owner/ manager was very welcoming and friendly. The room was clean and spacious. The sun deck on the roof was great for getting away from the hustle and bustle of the Medina for a bit of sun and relaxation. The breakfast was delicious and very comprehensive. All staff were extremely helpful. The location of the Riad is good with a 5 minute walk to the Jemaa el-Fnaa square and very close to lots of the markets and souks. The bed in the room was extremely hard but did not take away from the sleep quality to be honest. When you check in, you are given a key for the room but not for the front door of the Riad so you are reliant on knocking and a member of staff to let you in. Overall, the Riad oozes the Marrakesh culture and Charm. It is stunning once inside and I would 100% stay again if returning to Marrakech. We had an issue with the shower not working correctly which was quickly resolved by the staff which was great.
Lucian
1 year ago
10.0
Everything. Nice stuf and friendly host. Beautiful terrance..
Catherine
1 year ago
10.0
Nice workers, good location, nice breakfast and pretty views from the terrace
Cons: The pool is only small, so don’t go if that’s an important thing to you. But still really pretty and peaceful
Mehran
1 year ago
8.0
Samprada
1 year ago
8.0
Very well centred riad in the heart of Marrakech. The riad is located quite close to most of the city attractions and can be easily reached via foot. The host/staff, everyone was very lovely and welcoming. The owner gave us tips on how to get around and to avoid getting scammed which helped us since it was our first time visiting Marrakech. Overall very pleasant stay, sad to be back to reality 😭😭
Chris
1 year ago
8.0
Adrian
1 year ago
9.0
Location right in the middle of everything. 5 mins walk to all the action. Peaceful retreat. Great host.
Gerrit
1 year ago
10.0
Great location in the heart of the old town (Medina) area of Marrakesh. Easy walk to the Souks and lots of the nearby attractions. The old town is a bit of a maze, but google maps led me right to the alley leading to the Riad. Riad was beautiful inside - a nice calm respite from the busy world all around. Very kind and helpful staff. Breakfast was enjoyable. Would absolutely stay here again.
Giuseppe
2 years ago
8.0
Location
Majid
2 years ago
9.0
Victoriya
2 years ago
10.0
Very great host, clean accommodation and very helpful staffs and service.
Maria
2 years ago
10.0
Elif
2 years ago
10.0
Good location, very tasty breakfast and vey friendly staff.. loved it.
Christine
2 years ago
10.0
Very helpful and accommodating staff. Venue right in the middle of the action! But peaceful and quiet.
Anna
2 years ago
7.0
Great roof terrace, spacious rooms, good breakfast, good location
Cons: The pool in the property description isn’t really a pool, it’s very small (2m sq probably) and not practical to swim in. Not sure where the spa was but we didn’t see any evidence of a spa.
serena
2 years ago
8.0
Clean and simple but comfortable. Beds are hard but typical in Morocco. Good location.
Michael
2 years ago
8.0
Nelson D.
2 years ago
10.0
Staff and the host are very warm and accommodating. they honor my VIP status. Breakfast option is great. Staying at this Riad makes for very authentic experience.
Oliveira
2 years ago
3.0
Friendly employees
Cons: They gave us one of the two Worse rooms on the ground Floor. Guess you have to be lucky with the room you get… Also, the manager was very unfriendly after we asked for the second time if he had recommendations on where we should book a tour to go to the desert. You won't find a pool in this road.
Anonymous
2 years ago
9.0
Our hotel stay was delightful! We particularly enjoyed the convenient location, as it was close to the main market, making exploration effortless. Additionally, the exceptional hospitality and delicious breakfast made our experience even more memorable.
Anonymous
2 years ago
9.0
We thoroughly enjoyed our stay at your hotel. The central location near the main market made exploring the area incredibly convenient. The variety and quality of the daily breakfast offerings were delightful, adding a pleasant touch to each morning of our visit.
Marija
2 years ago
10.0
Everything was fine, good place to stay in the center of town. Small but cozy rooms. Very hospitable owner, who served coffee and tea, which helped us to get better oriented in the local realities (where to eat, what to see, what to buy and what the real price is).
Cons: Too much bread at breakfast. The hotel is called a "spa" but it's not clear what it's about.
Christine
2 years ago
8.0
The property was in an excellent location, very clean and all the staff are very friendly and helpful
Edward
2 years ago
10.0
Lovely family run hotel - friendly, not showy but lovely architecture and furniture and comfortable - good value for money. Sayeed? The owner is a marvel at problem solving too. Highly recommended!
Margarida
2 years ago
4.0
Breakfast good but all the same, slow service and loud
Cons: We booked and payed 2 transfers at the hotel, the man at the reception told us to pay there and then to not pay the taxi, in the end the taxi asked us to pay again, we call the Riad and the hotel said us to pay again.
Sam
2 years ago
10.0
When we arrived at Riad Elias we were greeted by the owner, given a tour and a choice of room. Offered tea/coffee. What we found most beneficial is the knowledge, what areas to avoid, what areas to visit. the 30 minutes he took to go through this with us was more valuable than any online research. We were given a Morrocan/ European style breakfast every morning, this included, coffee, juice, eggs, pancakes, bread and a wide selection of sauces/jams. The room was fantastic, we were staying on the ground floor just off the main lobby, we had air con/ heating, piping hot water was always on and available, and the bed was fantastically comfortable. I cannot recommend Riad Elias enough.
Leagh
2 years ago
10.0
Sa’id was absolutely brilliant! Met us after we got out of our taxi & brought us down. Welcomed us with Tea and Coffee. Gave us all the tips and tricks. Couldn’t of been more friendly and welcoming. Perfect location only a 5 minute walk to the square & so quiet at night. Couldn’t recommend a better place to of stayed.
Cons: N/A
Sagnik
2 years ago
9.0
Wonderful host and tea
Victoria
2 years ago
7.0
Scott
2 years ago
8.0
As we stayed in mid-January, it was winter time, and because the pool was not heated, we couldn't use it, which was too bad as it looked amazing. The room was an awesome vintage style and really sweet. The best part was the host Sa'id, who was most accommodating and helpful. Very easy-going and honest. He gave us all kinds of tips on how to avoid rip-offs and being taken advantage of in the Medina. We would stay here again for sure.
Cons: Non-heated pool. Bed was super firm.
Kristy
2 years ago
10.0
Siad the host was amazing. As a female solo traveller I felt very safe here. He showed where everything was, even walked me to the pharmacy and told me all the things to watch out for. I had the suite room. Very spacious and comfortable.
Cons: .
Giulia
2 years ago
8.0
Rotta
2 years ago
9.0
Laura
2 years ago
8.0
Anonymous
2 years ago
10.0
Me and my friends enjoyed our stay in Riad Elias. Sannah welcomed us with mint tea and big smile. And she tried to help us as much as possible. The whole staff very helpful and friendly. I would love to thank the boss( Said) for everything. He was very helpful and tried to help me find a pharmacy in the middle of night. He made sure that we had everything we need and he was very funny. He gave us a lot of advice that helped us surviving the Souk too. Me and my friends would recommend this Riad because the staff was amazing.
Cons: One thing i would say is maybe to consider some big mirror in the rooms. There was ofc mirror in the bathroom, but it would be good to have a mirror in the rooms too.
Silvio
2 years ago
8.0
Käte
2 years ago
2.0
Beliggenhed
Cons: It is difficult to say a lot of positive things about our stay at Riad Elias and it is so our worst experience in Marrakech (and it was our third visit) Communication: The host speak some sort of English…. We had a hard time communicating with him on English to put it mildly. The kitchen staff (wife of the host and another lady) speak NO English. One night a young girl (maybe the daughter of the host) took our message and request for early breakfast (7.30 AM) but the next day no one showed up until 8.00 AM so we had to rush for our trip. The food: The host had informed by mail that dinner at the riad was possible. It was not - neither on day of arrival or by pre-order. Breakfast: We are familiar with Moroccan breakfast, but asked for alternatives (fruit and vegetables, quite modest as we didn’t eat the pancakes and bread). Not possible. The host: Noisy and rude. Sprayed the alley in front of the riad with some “go-away-cat”. Well, it almost made us go away since the whole riad smelled for days. The beds: Hard and uncomfortable. We were two friends sharing a bed - and cover. No alternatives for single bed or cover. Rooms: Very used. No hair dryer. Low water pressure. The eating area: Dirty and disorganized. Rooftop (two levels) Worn and dirty sofas. No cushions for the chairs. So only possible to sit inside for breakfast. Old smelly ashtrays. Cash You can only pay by cash for “extras” such as city-tax and wine when leaving
Virginia
2 years ago
8.0
Beautiful inside with comfortable rooms and nice bathrooms. Met by very pleasant host who made tea and served breakfast and generally had a nice stay.
Cons: The property felt like a long walk from the main square but to be fair we were lugging suitcases and had previously stayed very close to the square so may be judging unfairly. Access is down a slightly unnerving back passage which as a single woman I honestly wasn’t that keen on but it was lit at night. Be aware that this riad is pretty noisy. There was a lot of street noise- general partying/jollity until the small Hours followed by a cacophony of call to prayers coming from all over the city. It didn’t really matter to us as we were just getting our heads down for one night before heading off to the mountains but it might be annoying if you’re staying longer so maybe ask for something that’s not on the top floor as it might be quieter. Overall a really nice place with really lovely hosts.
Henry
2 years ago
8.0
Lovely Riad, staff were so nice and helpful.
Margaret
2 years ago
5.0
Krishan
2 years ago
10.0
We could not recommend this as a place to stay - Great location and was easy to walk around, close the food restaurants. loved that we could decide when we have breakfast! Also as a VIP we were offered a traditional hammam, which was lovely and the massage which was paid for, as one of the best I have had! The Hotel manager was personable and was approachable and catered to our needs.
Marwan
2 years ago
10.0
It was an incredible stay in Marrakech. The location is amazing in the heart and bustle of the Madina. The proprietor Said was always their taking care of every need even late at night. This is an authentic Riad experience through the ally ways of the Madina and a few mins walk to Jamaa-Elfna. Call Said before you get there and he will send somebody to help you with the bags. The staff are so friendly and the rooms are authentic and very comfortable and very clean. The rooftop setting is wonderful to hang out on during the cool Marrakech evenings with nice sofas and tables. All in all I highly recommend it. We stayed 4 nights.
Lorraine
2 years ago
8.0
Lovely place. Very friendly and comfortable.
Cons: The pool is a plunge pool rather than a full pool.
Laidi
2 years ago
3.0
Cons: Couldn’t reach the location
Abdul
3 years ago
10.0
Very traditional Riad. Well maintained. Staff and owner were excellent. Very close to main of the sights.
Julianna
3 years ago
10.0
Saïd and the family were so welcoming and friendly from our first minutes in Morocco. Being our first time, the whole crew was so knowledgeable and informative about where the best places to go/avoid were to ensure we were safe and had fun. Extremely accommodating to all of our food and dietary needs, and even brought us a fruit bowl on our last morning. Beautiful setting with gorgeous pool in the middle, where everyone was friendly and hung out in the common areas. Such a fun time exploring the different cultures and learning from the natives. The Riad is in a fantastic location in the center of the city, but with enough privacy to still feel safe coming home at the end of the night. You truly feel like family staying here, and the whole experience is individualized to meet your needs. Will definitely be back again to see the lovely city of Marrakesh and would never stay anywhere but our home away from home, the Riad Elias
Ievgen
3 years ago
10.0
Emma Jane
3 years ago
6.0
Riad Elias is a beautiful place, clean and peaceful, but it was spoilt by our frosty welcome. Said wasn’t there when we arrived at 7.30pm (we are a group of 6 middle aged women) but his wife was, and ushered us to sit in the lounge area. When Siad arrived 10 mins later, we asked to see our rooms and he insisted that we eat first as his wife had been up since 7.30am. We explained we had been travelling and needed to freshen up so he reluctantly showed us our rooms. We had booked junior suites so each room should have had a single bed and a double bed - only one room had this. Again he was very grumpy with us, told us that he couldn’t do anything about it that evening. Dinner was delicious but the atmosphere was somewhat spoilt. He continued to be argumentative with us until the last day, we weren’t sure if it was because we were travelling as a group of women without a male usher or because we had just got off to a bad start. Great location, clean, tidy and the ladies who made and served our breakfast were simply delightful.
Colleen
3 years ago
9.0
the road was beautiful, the staff great. the breakfast was good. the location was exceptional.
Cons: I’m not sure this is only specific to this Riad, because we keep encountering it everywhere we go in Morocco, the wifi is spotty. not such a big deal, but as long term travelers, we like to keep in touch with family back home.
Nahom
3 years ago
4.0
This place was located 15 min walk from Jemaa el-Fnaa, which was really nice. The place looked nice and everything. The beds are hard and the walls are very thin. You can hear everything. The owner on the other hand seemed a little scammy. He would be helpful and Mr. Nice guy but there were questionable moments. One moment being when we were leaving, we spent 80 MAD to get there from the airport but to go back with HIS taxi driver at 5am was 200 MAD. This man was forcing us into the “insurance” and bigger vehicle but all we wanted was a small taxi. He then proceeded to tell us there are no small taxis available at 5am but we drove past the square in the morning and there were many. He was getting annoyed that I was asking so many questions and I was annoyed that he kept talking over me and being kind of rude, so I accepted. When we were leaving, he was like there is a tourist tax but i pay for you like it isn’t included in the listing and I quote “We have included all charges provided to us by the property.” It’s small occasions but overall the stay was decent.
Shahid
3 years ago
8.0
Amazing staff and decent hotel
Pixie
3 years ago
6.0
Nice riad with plenty of terrace space. nicely decorated & clean. breakfast very good.
Cons: pool is tiny & in the breakfast room. not suitable for swimming.
Somenath
3 years ago
8.0
The stay was very welcoming and comfortable, the host was helpful, the surroundings quite lovely. The room was small but sufficient as being right in the medina had many advantages. Restaurants were plentiful, all sights were walkable, even the Jardin Majorelle (40 min).
Cons: With all rooms leading off from the courtyard, noise from the actual courtyard plus from rooms nearby makes for a communal feeling, which is fine if you are not a light sleeper. More variety over several days of breakfasts would be appreciated.
Stephanie
3 years ago
10.0
Convenient. welcoming people. Great advice. A great place to stay in a very busy city. Good food too!
Cons: Location. Friendly.
Stephanie
3 years ago
3.0
Monica
3 years ago
10.0
the Riad was amazing, very clean, beautiful and comfortable. The location was great, very closed to Artisanal market, which I find it nicer than Jemaa al-Fnaa. Said, the host, was very friendly, gave us a lot of good advises for shopping and for places to see around.His wife was preparing amazing breakfast.
Cons: all was great.
Magdalena
3 years ago
10.0
There is a large common space to spend time together, also on rooftop. Room is cleaning every day.
Cons: Simple breakfast, but coffe was very good.
Andre
3 years ago
9.0
Location was ideal to explore the city. The owner was super helpful and staff were amazingly friendly! Roof top is a great spot to hang out.
Verified traveler
3 years ago
8.0
Riad situated in a great location close to the main square. Once inside it was lovely and quiet. The owner was very friendly and when we arrived we were given water and advised where we could exchange money and what to expect to pay for taxis . If we had any questions, we only had to ask. Breakfast was quite simple, consisting of croissants, bread and pancakes, juice and coffee. On the last day of our stay we were offered omelette which was very welcome. Our room was on the top floor opening out onto the courtyard. It was basic but spacious and suited us for our 4 night stay.
Rachael
3 years ago
9.0
central location, warm welcome, delicious food
Cons: top patio would benefit from additional sun loungers and seating
Tony
3 years ago
6.0
Nina
3 years ago
7.0
amazing location, very near all major sights, clean
Cons: our room was different to what was advertised as junior suite, but still very comfortable
Mako
3 years ago
10.0
Kissaren
3 years ago
9.0
Saed our host and his staff were very hospitable. He gave us few points to remember when moving around Marrakesh. His wife cooked really good food and one of the best mint tea we've tried in Morocco. His staff were also nice and always wearing a smile. The room was cleaned everyday. He has contacts to private tour going to Essaouira and also airport transfers. The Riad is a walking distance to all the tourist spots and souks.
Cons: We weren't expecting that the pool was small.
Nabil
3 years ago
8.0
said / tge food and the staff
Ângelo
3 years ago
10.0
Good location, the room was really nice. Good breakfast. The owner is really nice and speaks a lot of languages. Was a really good experience
Caroline
3 years ago
10.0
everything was perfect. the place was really warm and comfy despite the low temperatures outside during December. the staff was very helpful and kind. the room was clean, beautiful, and very comfortable. the bathroom is lovely. our room had a little private patio, very enjoyable. the last day the day offered us the pic nic for our return trip to France. the breakfast was delicious. the location of the riad is perfect, central but quiet. really a perfect stay. I don’t know how it is during summer about the rooftop but for a winter cold stay it’s wonderful.
Cons: nothing
Ludovica
3 years ago
2.0
Cons: when we arrived we were chased by 2 thugs that asked us money for nothing. I was super scared and the host did not do anything to protect or calm us. on top of that when we arrived the host did not give us the room we booked but he gave us another room in another Riad close to this. there was no spa, not 2 bass as promised in the booking reservation, the water in the shower was cold, we did not get the same breakfast of the booked Riad and absolutely not the treatment I was expecting.
Natalia
3 years ago
10.0
The location was very good - walkable distance. Their service is excellent as well. They were willing to prepare us breakfast early in the morning at 6:45am so we could leave for our tour.
Cons: None
Gustavo
3 years ago
8.0
Amanda
3 years ago
10.0
An authentic Riad. Centrally placed for the main Medina square. Within walking distance to museums. Very helpful multi lingual manager offering advice on trips money taxis. Family run. Delicious home cooking. A place of calm in a busy area. highly recommend.
Harry
3 years ago
9.0
Style, very traditional, great roof top terrace and lovely continental breakfast selection. Host was really helpful and friendly, gave lots of advice and support.
Cons: No separated toilet door, all in same room. Can hear every conversation downstairs in communal areas.
Sinead
3 years ago
8.0
The host and the women cooking are all very friendly and welcoming. They catered to my dietary requirements by making a different breakfast. The room is very clean and comfortable. Importantly, the shower is good! The location is ideal. The host went above and beyond by getting up at 5am to walk us to our taxi for safety reasons. As a group of three women, we felt very safe here.
Cons: The pool water didn’t look clean so we couldn’t go in but no complaints otherwise.
Zara
3 years ago
10.0
The service
Ginni
3 years ago
6.0
great location, comfortable double room. very clean and well equipped. A kettle to make a drink would have been an added touch but we didn’t really miss this.
Cons: nothing it was good… the only down side was trying to pay by card for evening meals we had enjoyed. we struggled to find a working atm to get extra cash and the riad does have a card machine. The host/ manger shouted at us and said we couldn’t pay by card. He was very animated and upset telling us ‘ no no no’. He asked us to give cash to a taxi driver the following morning to be passed on to him and when we refused he became sulky and ignored us! suffice to say he did allow us to pay by card in the end and did wish us goodbye but it was such a shame as it spoilt an otherwise really lovely stay. our advice is - take cash if you intend to have a meal or airport transfer.
Phillip
3 years ago
10.0
Thanks Said!!!
Naila
3 years ago
5.0
Lionel
3 years ago
9.0
the owner of the property was super helpful and accommodating. very friendly host would recommend.
Michael
3 years ago
8.0
Great value. Great location. Friendly staff
Nicola
3 years ago
8.0
Shirley
3 years ago
10.0
Great, central location. Walkable everywhere. Our 7 year old swam and played with Caroline, the tortoise. The hammam and massages were great. They made a nice roof top party for my husbands birthday as our 15 euro credits. Definitely recommend.
Debra
3 years ago
9.0
the location
Jessica
3 years ago
9.0
Central location in the heart of the Medina. the rooms and common areas were extremely clean. There are 2 large common areas with lots of places to sit and relax. We even were able to use the small pool to cool off on a hot day. Said the owner was very energetic and funny. Good breakfast and friendly staff. Also, there was a resident tortoise named Caroline de Monaco:
Cons: This can be typical of family owned riads - we were not able to have a front door key so you have to ring the bell
Eli
3 years ago
6.0
Dorien
3 years ago
9.0
Fabio
4 years ago
9.0
the riad is beautiful, clean and has all the services, and even a very nice small swimming pool, but the owner is a bit of a particular person, we didn't really like the owner's intrusive way of handling customers.
Matteo
4 years ago
9.0
The impeccable care that the owner put in the property. Some nice detail like offering water. Overall the attention to all details: quality toiletries, thick towels, crunchy clean bed sheets, a perfect air conditioning, stylish common areas and a good breakfast.
Cons: Upon departure we couldn’t post with credit card. most likely a temporary glitch, but it did slightly upset our plans
Nikola
4 years ago
9.0
Great stay at Riad Elias situated in the centre of Marrakech near main square. The host Said was great and he gave us great tips! I would recommend to everybody!
Lisa
4 years ago
8.0
Keith A
4 years ago
10.0
This Riad is a piece of paradise in this crazy world. Once you step through the beautiful front door, a beautiful, quiet oasis awaits you. Hosted by Said and his wife Majda, who will make you a wonderful traditional lunch or dinner upon request. This Riad is like an English B&B but in another world. Authentic Morrocan, quiet, great service, and a nice breakfast. Nothing was too much trouble for Mr. Said, he is a great host. We hope to come back.
Cale Madhava
4 years ago
8.0
Overall our stay at Riad Elias was a pleasant one. Said, the owner doesnt speak much English, but we were able to communicate enough to get by. We could hear everyone in the room and I'm sure that everyone could hear us. The location of the Riad was good, but note that you will have to walk through the market area every time you want to go home. Speaking of home, the staff were wonderful and they had a very friendly pet turtle there. The staff cleaned up our room every day and even with some cash left around by us at one point accidentally, they didnt take anything. Lastly, don't expect a 5 star accommodation. I would say that this is comparable to an elevated hostel. NOTE: The government expects an extra tourist tax at the end of your stay and Said will ask for it in cash. We calculated it beforehand so there wasnt an argument about it.
Kenneth
4 years ago
6.0
Property needs repair
Mubashir
4 years ago
10.0
Amazing hospitality by Saeed and Sanaa. It was a home away from home. Nothing was too much for them. They would go the extra mile for you. My son got sick and needed medicine in the middle of the night and Saeed took me by bike to the pharmacy and helped me get the right thing for him. Definitely recommend a stay here
revivit
4 years ago
10.0
Very nice in the heart of Medina
Brendan
5 years ago
10.0
Myself and my family had a great stay at Riad Elias , the owner Said went out of his way to make sure we had a great Marrakeish experience and memories , he even got his wife to cook us Moroccan dish Tagine . It was lovely
Rebecca
6 years ago
8.0
The owner would do anything for you he was amazing. Breakfast was delicious. Rooms were cleaned amazingly everyday. Amazing location
Verified traveler
6 years ago
10.0
very good host
Sarah
6 years ago
10.0
We stayed at the Riad Elias for 4 nights. Said the owner is most possibly the nicest man in Marrakech. He was extremely helpful and amenable throughout our entire stay. We also recommend taking up the offer of an evening meal at the riad, the home cooked tagine was delicious. A short walk to the Medina and main square, the riad is ideally situated for exploring the city on foot. A lovely and hospitable authentic riad experience. A wonderful first experience in Marrakech!
Verified traveler
6 years ago
10.0
the host Syed was amazing the Riad was great. great location
Mohammad
6 years ago
4.0
The owner (Saeed) is funny and helpful but on the arrival. There is not 24/7 reception. We checked out at 7:15 am and he wasnt at Riad, we saw him on the way out so no breakfast! The pool was closed and we couldnt get up on the roof! Stain on the bath and Pros: Good breakfast, nice staff
Kimberley
6 years ago
8.0
Lovely riad close to the Médina. The staff was wonderful and very helpful with recommendations. The hotel is surprisingly quite for being so close to the market and was very clean. The beds are pretty firm, but that is standard for Morocco. The breakfast was also delicious. We had a very short stay and it was just what we needed for the night.
Verified traveler
7 years ago
10.0
We had a fantastic stay at Riad Elias! Sayid was an amazing host who would get us fresh pastries and pancakes from the market every morning and have breakfast prepared for us at whatever time we wanted. The Riad itself is very pretty and in walking distance from the main square and souk. I would highly recommend this Riad. Great for kids too.
Yaya
7 years ago
10.0
I Lovveeee ZAID, he made my stay so wonderful and answered every question and is very close to the plaza and is safe and you can go into the medina yourself. His RIAD is in a good place and overall great service and room was great too.
Rolf
7 years ago
10.0
The riad is exceptionally well put together. A real respite from the Marrakech chaos. Saiid is a great host brimming with energy and puts in a lot of extra effort to make your stay a special one.
Verified traveler
7 years ago
8.0
Syed is an excellent host, he couldn't do more for us. He organised our transfer to the airport, allowing us to avoid the hostile haggling we experienced on getting from the airport to the riad. He provided breakfast at whatever time we wished to have it.
Verified traveler
7 years ago
2.0
To be honest we would struggle to say anything good about this property.Certainly not for the fainthearted!!! I realize that it's meant to be a 'traditional' accommodation but this is taking it too far. Believe me, it looks nothing like the photos! Unfortunately, it rained a lot when we were there but there is nothing to do in the Riad, they only offer one evening meal which you have to book at breakfast, same menu every night consisting of soup, chicken or lamb couscous. You cannot get drinks or snacks unless you want to risk your life and fight your way through the souk. They advertise a roof terrace but trust me its not a nice place to spend your time. I certainly couldn't recommend this to anyone especially if you are elderly or have children. The bathroom is dangerous and rather than a stone shower tray which is stained and slimy and the brass wash basin surrounded by dirty stone tiles, it should have a porcelain tray with a handle to grab when getting in and out. It cant be easy to clean and is totally unhygienic We didn't even see the steam room as advertised and the 'pool' is not what anyone could call a pool!! Oh, and beware of paying cash at the Riad as the manager will only accept cash for any extras...wonder why ?
Verified traveler
7 years ago
8.0
The property was difficult to find in the beginning. A lovely old house with a fountain pool in the middle, next to a large palm tree. 10 Minutes walk to the main square. Room amenities could be better. Missed having a tea/coffee maker in the room as well as a TV. Good and helpful host..A rather small bed (length). Nice continental breakfast with freshly squeezed orange juice. Overall a good stay...
Verified traveler
7 years ago
10.0
Riad Elias was in a great location - very easy to get around the medina, and a short walk to Jemaa El-Fna. We stayed in the Ankara suite/room, which was fairly narrow but long. The rooms are all facing inward to the courtyard, which means if people are outside your door, it can be bothersome, but it all depends on who else is staying at the Riad. Breakfast was simple but decent. Said, the property manager, is quite friendly and helpful. If you need anything or have any special requests, just ask. The hammam and massage was also quite nice and relaxing.
Verified traveler
7 years ago
10.0
We LOVED staying at the Riad Elias. The owner, Said, is a wonderful host and he made us feel at home. The lunch upon arrival was the best we had during our days in Marrakesh, so I totally recommend booking a meal there. We were there with our 10 month old baby and it was a very family-friendly environment - Said even babysit our baby while we had brealfast every morning (thank you!). Each morning there was something new for breakfast like the morocan pancake, croissants, morocan bakery or pain au chocolat. The Riad is like an oasis away from the busy streets but very close to the main square and souks. Great to return for nap time after the long walks. Very clean room, private bathroom and clean common areas too. The room was cleaned every day. The access to the riad is through a narrow street but we felt safe in the area and walking in the evening was also fine. Even though the pool isn't active, the water in the patio gives it a nice ambiance while listening to the birds. We didn't use the terrace but it was acessible if we wanted to go there. Finally the room was very spacious, had a lot of natural light coming from the arcades of the riad, aid conditioner and there was a baby bed added for us at no extra cost. I totally recommend staying here.
Morgan
7 years ago
10.0
If you do not have time to read the whole review, here is the main point: DEFINITELY stay here. This will be the best decision of your trip to Marrakesh. Accommodation: My wife and I thoroughly enjoyed our time here at Riad Elias. The place is a beautiful combination of renovated and traditional that felt extremely safe. It is close to Jemma El-Fnaa (7 minute walk) but just far enough off the main road that you hear silence from the rooftop. Unless you’re leaving the area, you will not need a car. The staff: We only interacted with two people: Said (the owner) and Sana (the assistant). Said was very gracious, affable and went well above what anyone could have hoped for. When I explained to him that in was Valentine’s Day in the United States and that I wanted to do something special for my wife, he made it happen. Sana was very attentive and friendly. Tips: Ask for the Riad to organize transportation from the airport, your first night’s dinner for you and any tours you may want- It’s higher quality AND more cost effective. Also, ask Said to schedule a hammam and a massage for one of your first nights. Why? Because you’re going to want another one. Conclusion: Most people end their review stating whether or not they would stay at a certain place again. I’m ending mine by stating that while I LOVED Marrakesh, I would only go back to Marrakesh if I could stay at Riad Elias again. I’ve traveled on 4 continents and this was THE BEST accommodation I’ve ever stayed in.
FOZIA
7 years ago
4.0
First trip to Marrakesh for my family & I. We were received at the airport by a driver arranged by the Riad. Once in the area, the parked quite far & my family & I ended up carrying our luggage to the Riad. The walk was a good 15-20 minutes, needless to stay not happy from the get go. Next morning we were served a breakfast of pastries & local pancakes bought from the market just outside (we saw them as we toured the area). The bakeries has plenty of flies hovering around the food, luckily no one fell ill. Describing it as a continental breakfast is quite a stretch. The toiletries being described as designer in the hotel.com site are quite exaggerated, we had a tiny soap, with a shower gel & shampoo (both the same), not designer! Not sure how it’s rated 4+ The proprietor was quite interesting, one minute he was extremely inviting, next he was annoyed. He told us the city imposed local tax we needed to pay the night before checking out was to be 2.5 Euros for the 2 adults & my older child who is 11. When I reviewed my email it said no tax for those under 12. I showed him the email & was told by Said that the websites (he said bookings.com) kept changing the age, even though it’s a local tax. Once I questioned him he was not happy, he said don’t pay anything in quite a rood manner, I walked away. My husband spoke to him & said we would pay. He thought as is the last night, it’s best to go with the flow. He later apologizing to me for speaking the way he did.
Verified traveler
7 years ago
10.0
As a solo female traveler going to Marrakech for the first time, the owner and staff went above and beyond to make me feel comfortable! The rooms were comfortable, safe, and clean! I would HIGHLY RECOMMEND booking here if you’re ever in Marrakech! Thank you!
Verified traveler
7 years ago
10.0
Incredibly helpful and friendly staff that cater for your times if you have booked tours. The riad manager helps and encourages you to learn basics of the language in a really easy manner. Would 100% recommend to a friend or family .
Steph
7 years ago
10.0
The Riad manager was extremely helpful and made our experience a memorable one. The Riad was hidden away from the busy streets of the Medina and the property itself was very clean and service was very professional. The breakfasts were delicious and a great start to our day.
Verified traveler
7 years ago
8.0
Owner went out of His way to make us feel comfortable and gave us all kind of information and advice. Place is located ina asafe neighborhood and close to the main Plaza .
fad
7 years ago
6.0
The riad owner was very responsive and nice, i didn't like the fact that we had to wake up to noise early in the morning because our room was in the first floor, the breakfast was very very simple.
Robyn
7 years ago
10.0
Our host was fantastic very helpful was happy to help with anything. Went out of us way to make our stay fun. This Riad is a typical Riad but very comfortable and clean with lovely breakfast and linen.
Shawn
7 years ago
10.0
Very comfortable riad with wonderful staff. Best tea I had during my time traveling around Morocco.
Juan
7 years ago
10.0
Inside the Médina, a short walk to the plaza. Safe location. Said went out of His way to make us feel at home.
Verified traveler
7 years ago
8.0
It was lovely. Was a great stay ang very hospitable hosts.
Marce
8 years ago
10.0
Lovely place. Very good location. Tea to welcome you. Missed my eggs in the morning but everything is fresh and their pastries are very good, typical Moroccan breakfast but the best we had. They are super friendly, will advise you if you need to and the owner is always there to help you, we even left our luggage there will we went to the dessert for 3 days, he gave us something to take with us for breakfast. he speaks various languages so it was easy to communicate. Will highly recommend this place. Don’t be afraid of the narrow streets, everything is like that in Morocco
Missie A
8 years ago
10.0
We had a wonderful stay in this riad. It is deep in the medina. Although you may be able to find it using GPS, its better to ask them to meet you somewhere and guide you through the medina. There are signs to help navigate if you know to look for them. The riad owner, Sayyid, was extremely hospitable. He really enjoyed our 2 year son and played with him in the courtyard. They have a pet turtle roaming freely in the courtyard. This is what my son remembers most about our trip. We had friends staying in other riads meet up with us at ours. Sayyid greeted them with tea, wine, and olives on the house. The room was comfortable and stylish. It is a very small riad with only a few rooms. Sayyid let us choose the one we wanted. We did have issues getting hot water, but it was so hot outside, we didn't mind. The AC in our room worked really well. The location is great being right in the heart of medina. You can get to Jemma el Fnna fairly easily using GPS. Everything felt very safe.
Karl
8 years ago
10.0
The manager of the property was great, he provided much needed information and tips. nothing was too much for him. Be it at 4 AM in the morning or 22.00 at night he was there for us. Located in a backstreet close to the centre of the city, and markets, it is amazingly quite, tranquil place truly a drop of paradise
Verified traveler
8 years ago
8.0
absolutely amazing! Friendly host and lovely free nice breakfast
Verified traveler
8 years ago
10.0
-great communication with owner, and very caring and flexible -great continental breakfast - 10 min walk from the square - Large, basic junior suite
Sarah
8 years ago
10.0
This Riad was the most beautiful welcoming place. Sayid was the most gracious attentive host who made our stay so wonderful. He was so welcoming and amazing. I cannot say enough good things about him or the Riad. The room was wonderful and comfortable and the common area of the Riad was beautiful. The breakfasts every morning were so delicious. The location was amazing and quietly tucked away. I would stay at this Riad all the time if I could. I will definitely return as soon as possible.
Verified traveler
8 years ago
10.0
Warm welcome from Siad, always on hand to offer advice and guidance. Breakfast was a varied treat every day; don't expect bacon and eggs, this was a Continental breakfast with the best fresh orange juice I have ever had. The location was ideal if you want to be in the main thoroughfare with easy access to markets and souks. We were not pestered to buy anything; the locals stall holders were welcoming and enjoyed bartering as much as we did! We came away with a feeling of know much more about Morocco, the cultural and the way of life; expect some surprises but we hope you enjoy your experience as much as we did.
Alice
8 years ago
6.0
Shower wasn’t good, hardly any hot water and very hard to use a shower head to wash your hair. Room was very damp. The guy who owns hotel doesn’t speak great English and isn’t always there. We had an unexpected visit from some locals demanding money and trying to come in so would of been ideal if staff were there. Breakfast was basic. Very clean and quiet and great location!
Verified traveler
8 years ago
8.0
A little oasis in the heart of the hustle of the old madina. It's friendly easy to get to and around Marrakech. The rooms are good sizes and you have the whole Reid to relax in. The manager was friendly and helpful. For what you got the price was great.
aj
8 years ago
2.0
I wouldn't recommend this area, the staff said they would cancel but they didn't cancel and took my money. I would recommend a hotel. at night the place doesn't seem safe
Michelle
8 years ago
10.0
This riad is in a great location inside the medina. The rooms are nicely designed with all the amenities you need. Our breakfast every morning was delicious. But the best part was our host "Said". He was so helpful and kind. There could not be a better host. He made us feel like family. If you decide to drive in with your own rental car, have Said meet you somewhere to follow him into the medina to the riad. The medina gets extremely crowded after 2pm and into the night it only gets worse. He will also show you where to park and negotiate the price for you. His help is invaluable.
Kay
8 years ago
4.0
Disappointed, hotel was really a guest house. Rooms were basic. no TV or phone. Air conditioning/ heater not working properly in one room. On third day we only got coffee for breakfast, they did not have tea. Owner tried to be helpful when we asked him to buy us somethings as no supermarket/ decent shops around but we had to keep tipping him.
Desiree
8 years ago
10.0
My daughter and I were very pleased staying at Riad Elias. I couldn’t say enough about Sayid who greeted us at the taxi and carried our suitcases. He was extremely accommodating, polite, very helpful with tips on where to go and made our stay feel safe and welcoming!
Dominique
9 years ago
10.0
I stayed in that hotel with my daughter.We were welcomed like they knew us before.Very nice people(the hotel manager and the staff).Thank you to you Saïd for everything you did to make our 1st time in Morocco a very pleasant experience.I will certainly be coming back. Thank you and keep up the excellent job.
Verified traveler
9 years ago
10.0
We had a great stay at this Riad! Saiyid was extremely helpful and even personally took us to the main square to make sure that we met our excursion tour group. The hotel is very nice and comfortable. The bathrooms are especially beautiful. Breakfast was great and the airport transfers made our travel seamless. Definitely recommend!
David
9 years ago
10.0
As this was our first visit to Marrakech, we didn't really know what to expect. However, Riad Elias was a delightful place, set amid the hustle & bustle of the Medina with easy access to the Souks & the main square. The Riad was clean & comfortable and more like a relaxed family home. The route to the main square was lined with shops & cafes and was full of character & atmosphere with locals & tourists mingling with mopeds, hand-carts and donkeys!
Jewel
9 years ago
10.0
Sayid was a wonderful host. I was a woman travelling alone and he went out of his way to make me feel welcome. I was greeted with a large bottle of water, which you'll need, and peppermint tea the evening I arrived. Sayid gave me a little souk tour on his motorbike the first morning, which was quite the fun experience, and dropped me off and picked me up at the two museums in the market. He even mailed off a couple postcards for me while I was off on an excursion and charged me upon my return 3 days later!! Breakfast was delicious, pastries or Moroccan pancake crepes with fresh fruit spread and tasty coffee. The riad itself is very charming and my room was perfect, the bed comfy and the room had plenty of shelf space and storage very conveniently out of the way. The shower had plenty of hot water. The ambiance felt very authentic and I loved it. Pick up and drop off at the airport were very reasonable, and on time, even with my weather delayed arrival. Smoking is allowed in the common areas though :( The location is great. Hard to find but you'll see in the medina everything is hard to find. There is a sign but the airport transportation arranged by the riad brings you right to the door. Its a fabulous location for soaking up the medina life, all the souks in the market, and a short walk to the jma al fna. There is so much action going on I never felt unsafe as a blonde American, though I do speak French. A wonderful and too short stay!
William Gonzale
9 years ago
10.0
Had a awesome time in Marrakech and my stay at Riad Elias was excellent!!! Said went above and beyond to make us feel welcome and at home. He gave us tips and ideas which made our stay memorable. His humbleness and care to details made me wish I could have stayed longer, but I had plans to visit Fez and Tangier. Would recommend Riad Elias to anyone visiting Marrakech especially if you want to be in walking distance of all the great sights to see. Will definitely be going back.
Verified traveler
9 years ago
10.0
The owner Saeed really made our stay worthwhile. He tended to any of our needs and requirements and made us feel at home. The Riad itself is beautiful. It was nice to come back to a peaceful place after spending time amongst the hustle and bustle of the beautiful morroccan streets.
Tamara
9 years ago
8.0
Said is a wonderful host - very welcoming and eager to help in any way. The riad is a nice place to chill after a day of exploring.
Marjorie
9 years ago
10.0
Experience was perfect from the start. Our taxi was waiting for us when we arrived and took us as close as possible to the Riad. Siad was waiting for us and walked us the short distance to the Riad. As son as we stepped through the picturesque door we were spellbound. The welcoming, quiet courtyard was beautiful. There was a pet tortoise to welcome us as well. Our room was beautiful, all the comforts were there too. Very spacious. Riad has a sun terrace where we spend most evenings chilling before we went out to dinner. Riad offered dining choices and had we had longer we would have tried it out, but we took in the local cuisine. We did however take advantage of the in house Hamman and massage services. Wonderful!! Our skin has never felt so soft, smooth and rejuvenated. Siad our host made sure we were well looked after and even surprised my daughter with a gift on her birthday. Thoroughly recommend this Riad.
Verified traveler
9 years ago
6.0
Pros: 1) If you're looking for a location in the medina, walking distance from jamaa elfana then this is for you. 2) said the owner of riad lovely man and willing to help with anything. Cons: 1) in run down, busy area 2) basic breakfast
Gregory John
9 years ago
8.0
Arrived in a jumble, with Sayeed chasing off touts trying to fleece me just for walking down the street. Efficient check-in, quick orientation, breakfast good, coffee hot.
Martin
9 years ago
10.0
A very warm and friendly welcome from Said, the owner, who was helpful in organising transfers. The Riad is tucked down an alleyway in a quiet part of the approaches to the Jerma el Fnaa square - plenty of lively streetlife. Adequate wifi connection for most needs. Copious breakfasts. Fun bathroom. I was there on a work trip, and would have quite liked to have a desk to use for my laptop, but I guess this won't be an issue for leisure visitors.
Jacob
9 years ago
4.0
Not impressed, wifi incredibly slow, the owner was a fraud and tried to get me to pay him more "taxes" that apparently Hotels.com didn't cover but the receipt was for someone else.
Lynn
9 years ago
10.0
Fantastic hotel and excellent service from the Manager Said. He is friendly and very helpful with planning your stay and helping you with any questions you have. Great location, nice rooms and excellent breakfast. We will stay here again while in Marrakech on our next visit.
Bingqing
9 years ago
10.0
Very kind host, delicious tea, great stay in the center of town.
Maddie
10 years ago
10.0
The owner of this riad is the nicest person on planet earth. The room is fabulous and you absolutely cannot beat the location. Will stay here again!
Sean and Laura
10 years ago
8.0
On arrival at this Riad we were greeted by the owner who showed us to our room. The room was quite dark and a bit basic with not allot of storage space. It did however feel authentic to the area and was very clean, the Air Conditioning was a God send. The owner made us feel at home giving us water and a map, pointing out the best places to get food and exchange money. The location was very central, outside of the most touristy areas however but only a 5 minute walk to the main square. Originally we did not have a key to the main front door and so on the first night we were locked out for about 45mins. After some of the other guests left we were given a key which I then lost whilst Quad biking, we offered to pay for a new one but the owner refused to take our money, if this was a hotel in Europe we would have definitely been charged, which goes to show how generous this hotel owner was. He made us feel very safe, ringing us to unsure that everything was going well and we felt that he was always a phone call away if there was any trouble.
Jeffrey
10 years ago
10.0
Sayid made the stay fabulous. He was very knowledgeable, friendly and observant to detail. The riad was lovely; clean, spacious, comfortable. The only issue we had is that - this being our first visit to marrakech - we were drawn aback by the neighborhood it is in. It's located inside the medina, which is mostly pedestrian and very authentic. Some of the woman we were traveling with were harassed on the way to the hotel. Once we mentioned this to Sayid, he went above and beyond to ensure it wouldn't continue to happen. He is well known throughout the medina which provided us with a big sense of comfort. I would highly recommend this Riad, particularly because it's located on a side street, that's quiet, clean and secure. Thank you for your great service Said!
Terri
10 years ago
10.0
If you are like me you have likely looked at tons of reviews for various Riads, I finally decided on Riad Elias and couldn't have been more happy with our stay. No complaints and would recommend this Riad to all our friends and family. It was close to the main square and off a busier street so easy to find in the maze of the Medina. Breakfast is served whenever you arrange which is a perk for us as we had an early morning and a lazy morning and didn't have to be down at a specific time like other riads we stayed at in Morocco.
Malcolm
10 years ago
2.0
Falsely advertised as the photos are a minimum 4 years old. Very similar to Faulty Towers,only owner lives in luxury elsewhere and Said is left to cope. Quality of everything is below par. Yes once a grand Riad but when it was they probably cut the hands off robbers and the like,that live in this area. I booked for a week,left after less than 48hrs,went back 4 days later and left within 2 hrs. Marrakech has some beautiful Riads and areas this is not one of them. Stop in a better area and remember you get what you pay for.
Verified traveler
10 years ago
2.0
As with all Riads in Medinas, this Riad was hard to find. This Riad needs some work on customer service and upkeep, as well as in-room amenities. The door handle fell off on day 1 and was not repaired while we were there for 2 days; the bathroom has a dangerous bi-level shower and toilet area - a 12 inch bi-level that I fell off of and scraped my leg on the fall; two different kinds of flies in the room (permanent residents); waste basket was not emptied from the previous guests; modest breakfast; although it claims to have designated smoking areas, the other guests smoked everywhere, making the place reeked of smoke; the room has no shelf to off load your bag; it has a terrance, but we encountered difficulty to have breakfast there to escape the smoked filled eating area on the first floor; and to add to the unpleasantness of the place, they ripped us off with the tourist surtax in the exchange from paying in Euros to being given change in Dirhams, the guy was so rude it bordered on insulance and disrespect - we will never recommend this place.
VE
10 years ago
10.0
The service was outstanding. Got a nice email before I arrived asking if I'd like a driver to pick me up at the airport and they arranged a car to take me to the airport as well. My stay was short, but got a taste of authentic history in the heart of the Medina.
Nur Hisham
10 years ago
10.0
The host is a very helpful guy. He assisted us in all our requests. The room is beautiful and gives you the Morrocan vibes once you enter. A great riad in Marrakesh to stay in.
Verified traveler
10 years ago
10.0
Riad Elias is centrally located in the Marrakech Medina, making many of the wonderful sites and experiences easily accessible.
stacy
10 years ago
10.0
This was our first time in Morocco and I felt so at ease and pampered. The minute I checked in I was greeted so pleasentlyand I learned my first Arabic words. Siad was absolutely accommodating from taxis, tours, spas, and best souks to shop at. Everything I asked for was arranged with ease, and when we returned he checked to make sure everything was to our satisfaction. As for the location so close to the medina literally walking distance. However inside the riad so quite and peaceful. By the third day the neighbours waved hello to us. Being from the Caribbean, this was a whole different world for me and I loved every minute, the food, the culture, the tradition, the fashion.as for the architecture so beautiful and old world in a modern time
Beverley Family
10 years ago
10.0
Riad Elias is a very special place. The host Said, his wife and staff were all very welcoming, fun, friendly and helpful. The Riad is clean and homely with 6 rooms on 2 levels, a roof terrace, lounge area and books/games/tv for the evenings and resident tortoise who was a big hit with the children. A family of 5 we had two rooms, a double and a triple on adjourning sides of the upper balcony area, both were great. We had a meal in-house one night as we were scheduled to arrive back late from a long day trip, we were even later back than planned - Said and his wife were very flexible in feeding us an amazing meal (possibly the best we had in Marrakech) at 9:30pm. The continental breakfasts were also very good, fresh orange juice, great coffee and daily menu change of Moroccan pastries/pancakes. The Riad arranged arrival/departure taxis for us which I would definitely recommend on arrival (€20 van from airport) as with the labyrinth of alleys you'd never find it first time.
Verified traveler
10 years ago
10.0
Our stay in Marrakesh would not have been half as enjoyable if we had not stayed in Riad Elias. Soon after booked, we received an email from Sa'id giving us information about airport transfers, which was a great comfort as the Medina can be hard to navigate. From the moment we arrived, we were made to feel welcome with mint tea, a cold bottle of water and an introduction to the Riad's tortoise, Carolina, who moves faster than you'd imagine! Sa'id was always on hand to give tips on where to eat, excursions, and best places to get quality fair priced souvenirs - he even took me on a scooter to his friends apothecary/ spices store. He even went the extra mile at 11pm to take me on a scooter to the pharmacy as my girlfriend wasn't feeling well. The lady who work there was always happy to see us and constantly had a smile on her face. They were happy to take laundry for us and the room was always presented beautifully when we returned. Overall we really enjoyed our time in Marrakesh. If you really want to experience the city, we recommend staying in the Medina, and Riad Elias is only a 5 min walk from the Jemaa al fna (the main square). Thank you again for having us and for making our stay so enjoyable!
Naomi
11 years ago
10.0
We stayed in Riad Elias in June 2015 for a week. Right from the moment we arrived, Siad (the hotel manager) did absolutely everything he could to make us feel welcome and to offer tips and advice. He was a real friend to us during our stay and also made a wonderful fresh breakfast for us every day, at whatever time we requested it. He also went out of his way to help us to organise a day trip to Essaouira, even calling the bus station for us to make sure we knew the right time to arrive in the morning. Our bedroom was beautiful - the bathroom was also amazing - and spotlessly clean. Towels and robes were provided, and replaced with clean ones every day. Lovely Moroccan soaps and shower gels were also provided. The room itself was also cleaned every day and always looked immaculate. Our room opened onto the central courtyard where Karolina the resident tortoise could usually be spotted trundling around. We didn't eat or drink at the riad (apart from breakfast) but we did spend a few afternoons on the roof terrace which has some spectacular views and comfortable sun loungers. There weren't many other guests at the riad during our stay (due to off-peak timings) which meant that it lacked the atmosphere created by other people, but was gloriously peaceful and very good for a relaxing holiday. I would 100% recommend Riad Elias to people looking for a relaxing and peaceful haven, a taste of traditional Morocco, good breakfast, super-friendly staff and a central location.
Anne
11 years ago
10.0
With only 8 rooms this delightful little raid was an oasis of calm. Perfect location, about 10 mins walk through the medina to the main Djem el Fnaa square. The host, Said, couldn't do enough for us offering frsh mint tea or coffee every time wew arrived back from a walk.
Verified traveler
11 years ago
8.0
We stayed at Riad Elias for five nights. It was a very calm,quiet, pleasant stay especially as we were a family with a small child. We were welcomed walmly when we arrived and were looked after well. The Riad was difficult to find initailly since we arrived very late in the night and the Riad is situated down an alley way. This was not a problem during the rest of our stay. The Riad is five minutes walking distance from the main Marrakech square. The hotel is a traditional morrocan place.
Anam
11 years ago
10.0
Syed the riad manager is a very helpful person staying was ok .
J
11 years ago
8.0
Overall, we had a good experience with the riad. The host was friendly, but spoke limited English so communicating was a challenge at times when we were looking for input and advice (if we spoke French that would have helped). The hot water was only enough for one person. The breakfast was fairly basic but good. There was also some confusion with the host thinking we paid for four nights when we actually paid for six which was clearly reflected on all of our paperwork. It became a bit of a hassle upon check out.
Claire
11 years ago
10.0
Lovely riad-peaceful and a great host. Time was taken to give different breakfasts each morning which were all delicious! very happy with stay.
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06, Derb Nousrial, Ben Saleh, Marrakech, MA
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