Riad Wow
Chain: Not Available
Description
Experience the enchanting allure of Riad Wow, where modern comfort meets traditional Moroccan hospitality.
Relaxation Awaits
Indulge in a luxurious retreat at our full-service spa, offering a variety of rejuvenating treatments including massages, body therapies, and refreshing facials to refresh your spirit.
Culinary Delights
Savor diverse dining options, from exquisite meals at our restaurant to delightful snacks in the café. Enjoy 24-hour room service or unwind with a drink at our cozy bar/lounge.
Convenience at Your Fingertips
Stay connected with complimentary high-speed internet throughout the riad, and benefit from our concierge services and area shuttle for easy access to explore nearby attractions.
Book your unforgettable stay at Riad Wow and immerse yourself in the magic of Marrakech!
Sentiment Analysis
Great location
Friendly staff
Spacious rooms
Central location
Attentive service
Popular Amenities
Full-service spa
Area shuttle (surcharge)
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
Steam room
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Availability Side
Junior Suite
1 Queen Bed OR 2 Twin BedsIndividually decorated roomLayout - Separate sitting areaRelax - In-room massage availableInternet - Free WiFi and wired int...
Comfort Double Room
1 Queen BedIndividually decorated roomRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - 32-inch TV, premi...
Family Suite
1 Queen Bed OR 2 Twin BedsIndividually decorated roomLayout - Separate sitting areaRelax - In-room massage availableInternet - Free WiFi and wired int...
Guest Sentiment Categories
Cleanliness
Guests appreciated the overall cleanliness, although some mentioned minor issues.
Service
Service was highly praised by guests for being friendly and attentive.
Location
The central location near key attractions was a major highlight for guests.
Room Quality
Rooms were spacious and well-maintained, with some guests mentioning minor comfort issues.
Amenities
The amenities provided were satisfactory, though some guests desired more variety.
Value for Money
Mixed reviews on the pricing, with some guests feeling it was reasonable and others finding it high for the services offered.
Food and Beverage
Breakfast and restaurant services were generally well-received, but some guests desired more choices.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less<ul> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Contactless check-in and contactless check-out are available.</li> </ul>
Reviews (104)
Dan
4 months ago
2.0
Got in late around 11pm. Friendly check in, but room was terrible. AC didn’t work, refrigerator didn’t work, bed rock hard. So terrible I left early and Hotels.com did nothing about it. I request a 50% refund and heard nothing from them or hotel. I’m questioning if I should continue to use this site. Every time I’ve had an issue they do nothing
Reginald
5 months ago
10.0
The hotel was great.
Michelle
6 months ago
8.0
It’s in a great location but a pool would be great and better coffee.
caroline
6 months ago
10.0
Mohammed est tout simplement extraordinaire. Il prend soins de chaque personne! Merci pour ta grande gentillesse
Rana
7 months ago
10.0
Great hotel, walkable to souks and main sightseeing. Staff went out of their way to accommodate our needs. Will stay again!
Casey
7 months ago
10.0
Great stay! Friendly staff, great location , nice rooftop bar and safe place to stay!
Antonia
7 months ago
10.0
We had an AMAZING stay at Riad Wow! We booked the family suite which was more than enough room for the 4 of us. The room was beautiful! The staff went above and beyond to be friendly and helpful. We loved how walkable the Riad was too. We would stay here again in a heartbeat!
Ilaria
8 months ago
6.0
I chose this riad based on positive reviews from others. We stayed in a ground-level room, which was nicely decorated with a lovely bathroom, but it lacked natural light, making the space feel claustrophobic. There was nowhere to sit except on the rooftop, which, while pleasant, was let down by the food. We were served stale, cold crêpes and the worst chicken tagine I’ve ever had. Breakfast service was also poor. Overall, I would not recommend this riad.
PRAVEEN
8 months ago
10.0
Fantastic stay at Riad Wow during our trip to Marrakesh last week. The front-desk was amazing and gave us tons of recommendations for restaurants and shopping. Communication was top-notch and airport pickup was all taken care of ahead of time by the fabulous staff. They even got us dinner reservations even though we arrived late in the evening. The only thing to keep in mind is the restaurant across the street (Safran) that plays loud music until almost midnight. It was a little hard to fall asleep with the thumping music. Other than that, a great experience.
Bohdan
8 months ago
10.0
realy nice hotel, very good location you can walk to any spot of interest. very friendly staff at reception and hamam/spa. had hammam package for couple - great experience, highly recommend.
Pamela
8 months ago
10.0
The staff was fantastic! No matter if we were at front desk, in the restaurant or just having drinks. Everyone was welcoming, kind and helpful. The room was well appointed and clean. Not to mention beautiful. In a central location, it is easily walkable to all the major sights. BTW the food in the restaurant is top notch.
Zohreh
1 year ago
8.0
The property is right next to the old town and lots of stuff is happening around here The staff are very nice and courteous If you are looking for a local authentic experience this is it The staff at the restaurant and the front desk are very friendly and helpful
joanna marie
1 year ago
10.0
We had a wonderful stay at the Riad Wow. Front of house were extremely helpful and always available to assist with any questions. The rooftop restaurant team were fantastic - friendly attentive, and they went out of their way to provide gluten-free alternatives for breakfast, which was greatly appreciated. The only downside was that the safe in our room didn't work, but the maintenance team were quick to respond and tried to resolve the issue as soon as we notified them. Overall, it was a great experience in an ideal location, and we would happily stay again!
Amine Mohamed
1 year ago
10.0
The staff was nice and accommodating. This place was walking distance to jemaa fna.
THERESA
1 year ago
10.0
The spa was amazing, all the staff were very friendly and helpful
Christopher
1 year ago
10.0
The staff at the hotel could not have been more friendly or more welcoming. They chatted and smiled every day and offered us help and support. They greeted us by name every day. The hotel is ideally placed just outside the Medina but within such a short walk to the gate, that you are right there, without actually being inside. The rooms are well appointed and comfortable. Roof terrace was lovely for breakfast and evening drinks
Shawna
1 year ago
2.0
Honestly don’t waste your money. They didn’t even bring me bottled water daily. Nothing is included. For the same price you can get a nice riad with breakfast included. The location is great however very convenient, close to everything. The staff were also not accommodating whatsoever to requests and they did not give me the suite I booked.
Martha
1 year ago
6.0
Service is beyond excellent but the rooms were not great. Bathroom shower was so small & it didn’t have a curtain, so you had to be very careful not to let the water out and make mess. Rose petals everywhere, really no need for that.
Michele
1 year ago
10.0
Best location. Amazing room and hotel. Wonderful staff was very helpful.
diana
1 year ago
8.0
Great location. Walking distance to the Medina. Easy for cabs to get to. Staff was very accommodating. Our room was on the first floor, you could hear everything and anyone in the middle could hear our conversations. There were throw carpets in our room, shag ones, hard to clean…hmmm The bar on the rooftop was lovely and served alcohol, which we enjoyed. Bar service was exceptional. Beautiful Riad, we would stay here again.
Roxanne
1 year ago
10.0
In the heart of Madina. Good location, very nice staffs.
Courtney
1 year ago
10.0
This was our first stay in Marrakech and it was delightful. The decor is fun, the staff were all attentive and easygoing, the food and rooftop were peaceful and enjoyable. The location was easily walkable to most things in the old city and the best place to exchange money was just around the corner. The airport transfer was seamless and worth the extra money!
Richard
1 year ago
10.0
Good
Asim
1 year ago
10.0
Riad Wow was a great stay if youre interested in being near the Medina and having a more “Moroccan experience “. Staff is awesome… Mohammad and Fatima were very helpful and generous. I would stay here again. A few things to note (didn’t bother us): No shower head. Shower is handheld. Near a busy area so there is some street noise Plus: Clean, comfortable beds Towels were clean and large. Nice restaurant/terrace Plenty of hot water (never ran out) Aesthetically pleasing
z
1 year ago
8.0
Good location not too far from the old town. Easy to find as it is on a main roadside. Paid for a family suite, enough space for a family of four. Room is a bit old with a super big bath tub, which took forever to fill in (i eventually gave up). Breakfast was excellent but not free. it was paid by my 'Hotel Gold Member' voucher. Two minor complaints - rose petals all over the place, on beds, bathroom, tables etc, not really necessary. No free parking - i ended up paying about 5 euros for an overnight stay.
Yan
1 year ago
10.0
close to the mosque and the market. The hotel is beautiful and the service is excellent.
Grigor
1 year ago
10.0
It was a nice and cost riad in close proximity to most of sights. Certainly and old building that was well maintained. Friendly staff and good restaurant.
Angela
1 year ago
10.0
Very well located, no need to walk through alleyways to reach it, very clean, close to Jeema El-fnaa. Great location!
Meta Joji
1 year ago
10.0
We stayed at Riad Wow for a couple nights and very impressed at how beautiful and elegantly decorated the place was. We arrived very early and expected to just leave our bags so we could explore. Instead, they had us wait in the rooftop restaurant, had drinks and food using our 200 Dirham voucher. In a few minutes our Junior Suite room was ready. We walked in our room and was amazed at our beautiful room, sprinkled with red rose petals all over the bed, bathroom, etc. It was a wonderful treat! Staff were friendly and accommodating. Location is great, near eating places, and tourist spots. We highly recommended this Riad!
Jennifer
2 years ago
10.0
Friendly and helpful staff, great location to explore the city. The rooftop bar and restaurant is perfect for an enjoyable evening, and the breakfast in the morning is superb!
Srividya
2 years ago
10.0
Really nice suites; great location, good staff, great service.
Kelly
2 years ago
6.0
The property was nice but the staff was rude and you can definitely get more for your money elsewhere. We had 3 friends come into our room at 9am to change before we left for the day and the staff yelled at us for having people in the room and called our room repeatedly reprimanding us that they had to leave immediately. We were quiet and not in the room for more than 20 minutes. There are better riads with nicer staff and breakfast included
Naveen
2 years ago
10.0
Staff was soo helpful for your needs. Breakfast was great. This place is a center to go by walk to market place
Emma
2 years ago
6.0
Three out of five got food poisoning from uncooked eggs. Eggs are fresh and not pasteurized. Did not realize inlet was not fully cooked.
Ashley
2 years ago
10.0
Beautiful stay - we were offered welcome tea and Moroccan cakes when we arrived. Literally said "Wow!" when we walked in. All the pictures are accurate
Michael
2 years ago
10.0
Perfect location with very friendly staff and always clean
James M
3 years ago
10.0
Storybook splendid room and courtyard, safe and convenient few blocks from medina. Lovely rooftop lounge and diningroom. We were there still in covid slowdown, so the límited staff did it's best to operate a dining room alongside everything else. Gracious and positive.
Andrea
3 years ago
8.0
Very nice location, just outside the old town, a few minutes walking from most of the main places to visit. Nice room. Clean
MILAGROS
3 years ago
10.0
Staff very nice and helpful Great location and very easy to find I went to the Sahara and came back again Great service
Carmen
3 years ago
10.0
It was very well located, close to everything. The staffs was really nice and helpful. The room was very big and comfortable. Highly recommended
J
3 years ago
10.0
We loved the Riad Wow. The rooms were incredible and the staff were very friendly and helpful. We also treated ourselves to a Hammam in the spa, which was on the best spa experiences we have had. The rooms were also stunning, well decorated and very spacious.
Mariah
3 years ago
10.0
The staff catered to every need! They arranged tours and transportation. The room was even better than the pictures! It was so big and such an amazing experience to stay in a RIAD. The location couldn’t have been better! I went with my 2 young children and it was the best trip ever!
James M
3 years ago
10.0
An excellent stay. A classic, well-appointed riad within a few minutes walking from the main marketplace and major attractions. Lovely, helpful staff eager to please.
Zackary
4 years ago
10.0
Truly a special experience, staying here. The hotel is really beautiful and decorated kind of over-the-top, but it fits with the city and the culture here. The bed was very comfortable with a giant bathroom and bathtub. I also took advantage of the onsite hammam and would recommend that as well. The staff all spoke decent English and their level of service and attention to detail was very nice. I would stay here again 100%.
Mehmet
5 years ago
10.0
This is very nice authentic Moroccon boutique hotel, very special
Sophia
5 years ago
10.0
I never write reviews but this deserves one! If I can give 10 stars I would! I absolutely LOVED this place and miss it already!!! It was such an amazing place!!!! Definitely recommend it!! They greet you with tea and cookies and it’s so clean and smells so good when entering. The best of the best!
Sam
5 years ago
4.0
The front staff was ok. The staff in the terrace was awful. They should be working hands at a farm and not in hotel. There was power outage. Staff asked about missing robe. They should change name from wow to yikes
Verified traveler
5 years ago
10.0
10/10. Perfect location, lovely staff, and great food.
Verified traveler
5 years ago
10.0
We had an amazing stay here on a family holiday. The staff were very friendly and professional, the property was amazing and it’s very convenient to get around to all the main sights on foot.
Walid
6 years ago
10.0
Great Riad , just few minutes walk to the medina of Marrakesh. The receiptionist was Cool and helpful. Rooms spacious and clean .
william
6 years ago
10.0
Read WOW was great. Its a bit over the top decor wise, with almost everything including the toilet in "gold", but in Morocco it somehow never seems cheesy. Location is perfect, easy access by car and just steps from the madness of the Medina. Breakfast was good, and the Hammam / Spa was also great. I'd stay here again for sure.
Imunique
6 years ago
10.0
Our stay in the WOW Riad was incredible. The staff there was amazing especially the receptionist Muhammad who took the time to ask about our trip, give recommendations, call us a cab, and even make countless restaurant reservations for us! He definitely made a good impression! The location is great about a 10 minute walk from the main square with plenty of restaurants within walking distance. Beautiful Riad and a great stay.
Verified traveler
6 years ago
10.0
Great location, great atmosphere, very helpful staff. Highly recommended.
Verified traveler
6 years ago
10.0
Lovely stay with friendly staff. Parking in the street should cost about 20 dirham a night.
Verified traveler
6 years ago
10.0
Nous avons été enchanté par ce Riad, du début à la fin. L’accueil fut impeccable, les chambres sont spacieuses et très propres. Le Riad dans son ensemble est absolument magnifique. Très bien situé, à pied de la place Jama el-fna.
Ericka
6 years ago
10.0
Great location (within walking distance of many of the sights), stylish, and great bang for your buck. Staff always friendly and willing to answer questions/give personal stories about the culture and recommendations. Very clean and A/C was good (we went in August, this was vital). I had read reviews of people complaining about no shower curtains, but the bathroom is wide enough where this was only a problem once and a puddle on the floor was easily fixed with a hand towel. We also did a hammam bath and massage through there spa, and these were were truly wonderful and worht it. We also had appetizers and tea on the rooftop terrace- all delicious and definitely recommend the pastilla, mint tea, and fresh squeezed orange juice. Overall a great part of our trip and seems very worth it compared to other road prices and quality.
Verified traveler
6 years ago
10.0
Staff were very helpful and very welcoming, rooms are very clean, location is great you don’t have to drive you can walk almost to everything, enjoyed the breakfast at the rooftop
Verified traveler
6 years ago
10.0
Great experience, very unusual. Great friendly staff. Highly recommend.
Verified traveler
6 years ago
8.0
Breakfast potentially good, but chaotic service, birds allowed to eat from the buffet, slow to bring out food, to get us a coffee. But rooms fabulous, as is rooftop restaurant/bar, reception. Lots of stairs, and no lifts, so not suitable for the unfit!
pichet
6 years ago
10.0
The stay is great at Riad Wow, very local experience, especially if looking for quiet and off the main Médina. Quirky appointed with some figuring out with switches and shower knobs - but that’s just first day. Nice view from rooftop bar, attentive & friendly service, feels like you’re the only one staying there. Only down side was the breakfast - expensive and bad - better off finding better pastries, coffee, and juice among the souks. When in Marrakech, stay clear of hotel chains and get an authentic experience at a local Riad. I have nice photos but they wouldn’t upload.
Verified traveler
6 years ago
10.0
The hotel is in great location very close to the main tourist areas. The staff are very helpful and friendly. Rooms are beautiful with excellent Wi-fi.
Verified traveler
6 years ago
8.0
This riad is conveniently located and is well decorated. Some of the staff cares about guests, while others don't... There is a restaurant/bar on the roof. The food was OK, the pigeon was too dry, nothing to write home about. We also took an advantage of the hamam and massage. These were quite good.
Verified traveler
6 years ago
8.0
Located in the outer edge of the Medina so not as crowded/noisy and busy around the property. Was walkable to all parts. While not "completely authentic Riad", has more of a western hotel feel...I would stay here again as location wise it was great.
Paul
6 years ago
10.0
The Riad Wow was an oasis in the hustle bustle of Marrakesh. I gave us a sanctuary to return to when we needed some peace and space to relax.
TM
6 years ago
8.0
The hotel is in a great location and the front desk staff is really amazing, but the hotel needs some real maintenance to do in the rooms. The bathroom is quite big and so is the bathtub but it seems like nothing has been done to keep them fully functional. The bathroom accessories need some repairs and maintain.
Rose
6 years ago
10.0
Eine wahre Oase wie aus 1001 Nacht ~ einfach bezaubernd
Rose
6 years ago
10.0
Eine wahre Oase ~ wie in 1001 Nacht. Ganz bezaubernd , tolle Farben, wertvolle Stoffe & Materialien. Alles edel, vom Feinsten gestaltet.
Verified traveler
6 years ago
8.0
We have enjoyed our stay at the Riad Wow. This is very conveniently location. The staff were very friendly and helpful. The buffet breakfast is continental and adding few more items would provide wider selection. However, the hotel could benefit from redecs plus minor repairs especially to WC seat. If I visit again I would be definitely staying at this hotel.
Cheryl
6 years ago
10.0
Riad Wow was absolutely amazing. Loved the decor. Loved the personalized service. Loved the location that is ideal for key city sites. Loved the rooftop restaurant & bar. We LOVED everything about the Riad Wow. From the moment you walk through the front door, you feel the love from every staff member. This will be our location whenever we return to Marrakech!
JUANPABLO
7 years ago
10.0
Small but very nice Riad, the staff was very friendly and helpful. They arranged some of the tour and activities that we did. Food and drinks are expensive. Breakfast didn’t have good variety, just a lot of different breads, ceral, fruut and omelets. The room was well decorated and spacious. This place is good for an exotic experience.
John
7 years ago
10.0
Excellent location (near mosque, main market); authentic room with spacious bathroom (golden toilet!); delicious tea, dinner, breakfast; relaxing couples massage; attentive service; was able to park on street outside hotel; very pleased with overall experience and value.
Verified traveler
7 years ago
6.0
Beautiful. Great Médina location yet accessible by car. Good rooftop breakfast and happy hour. Third floor room, no elevator - be aware! No shower curtain. Very dark room.
Rachel
7 years ago
4.0
SCAM! They offer you a villa that you can pay for which includes lunch. We did this. Whilst we were at the villa they offered us complimentary alcoholic drinks, who would say no? Once we got back to the Riad, we had hotel staff waiting for us like we were criminals and had a list of every drink we drank and we had to pay nearly £100 worth of drinks which they offered us for free. Also it is NOT A PRIVATE VILLA, the owner is there, so is a huge scary dog and two members of staff who live there. Oh wait, it gets better, we were also charged for staying in one of the rooms because apparently the "private villa" is just pool access. So they expexted us to change our clothes and be naked outside without using the room. We paid for a private villa. I WOULD NOT RECCOMEND. Hotel staff also take tips out of your change without asking. We paid for the most expensive room for 5 nights and honestly wasn't worth it. Pictures look good online but average when you're there close up. There is so much I could say about this space but I do not have the time and you shouldn't waste yours.
Graham
7 years ago
2.0
Was terrible from the moment we arrived Outside looks shabby reception staff were rude we tried to move out straight away and were told No you have already paid It was terrible we left after one night of three that we had paid for
Dominik
7 years ago
10.0
Great people - very clean environment The metresses might be slightly more comfortable but rest is great
M
7 years ago
10.0
Riad staff was very friendly and helpful and property was very clean. Great decor and nice rooftop.
Verified traveler
7 years ago
6.0
Nice hotel and staff. Excursions with them were however expensive
Ariel
7 years ago
8.0
Staff are very respectful, very helpfully and very professional. The location is also just outside the medina. Which means that all places to visit are just walking distance. The place is also a very traditional elaborate Riad. Just get ready to take the stairs your room is on the 2nd and 3rd floor. Note that traditional Riads don't have elavators. But staying in Riad whenever you are in Morocco is highly recommended to have a real Moroccan experience.
Robert
7 years ago
10.0
The staff was amazing, the location was perfect. It’s hard to find the quality we had outside of the city.
Fojan
7 years ago
10.0
Amazing hotel! So beautifully decorated, comfortable, clean, excellent staff, just an overall great experience! We loved it! Breakfast was fantastic on the rooftop, beautiful view. Wish we had more nights!
Syed
7 years ago
10.0
It's not so much a hotel as a large traditional villa with lots of very nice traditional features. It does not look great from the outside but inside it's full of surprises. I loved the rooms (we booked several for our large family). They are very tastefully designed and kind of romantic (my wiife loved the room). The batroom is also designed with traditional (zellige) tiles, but the very large tub had no shower curtain, which was our only disappointment. The courtyard has a small pool which I don't think should be used by guests. It's like walking into someone private pool or 'hammam.' The rooftop has a small cafeteria with a great view and the breakfast is just okay (not as great as in large Moroccan hotels). Overall, it's a great place to stay. The location is excellent, and one can simply walk to the famous Jamaa al-Fna square.
ADEBAYO
7 years ago
10.0
Great Riad, we loved everything there.
Atheek
7 years ago
4.0
We had to pay city tax when we check out. When we booked the hotel with Expedia there was no information about city tax. We had a shocking bill on the last day. Expedia should mention this when booking the hotel. Or investigate through Riad wow.
Ashley
7 years ago
10.0
This Riad is AMAZING!! The people were so incredibly friendly and helpful - and the food from the restaurant is wonderful. AC worked great... the pillows could use an upgrade, but just stack two of them and your fine. We were a Mom and 2 teenagers so the "Family Suite" was perfect for us. The location can NOT be beat! A 2 minute walk in to the main medina. Will definitely come back now that we have found this gem of a place!!
mohamed
7 years ago
6.0
Good Breakfast needs improvement (below standards)
Mina
7 years ago
10.0
I thought I had lost my designer purse in a cab, instead it was found in the lounge, I appreciated that the staff member(s) were honest to hold it for me when I returned back to the riad. After hearing so many reviews about scams, i'm so grateful there are still some honest people. Thank you for making my stay memorable.
Florin Marius
7 years ago
10.0
To describe the hotel in one word that word would be '' STUNNING '' I had a wonderful two nights stay at Riad WOW. The property is amazing, close to the city center, spa center, rooftop terrace, and fabulous staff. I stayed in a junior suite and can confirm that the room is stunning, classic architecture combined with modern artwork. The bathroom was one of a kind, I loved it. Every staff member that I have encountered was charming and very professional. I have discussed with several other guests that were staying at the hotel and we all agreed that the hotel is very good value for money. My only small observation or criticism is that breakfast was in my opinion quite poor or maybe the way that the breakfast is displayed is not that good. Either way, I believe that there still is some work to be done in that department. All in all, I believe that Riad WOW is a great hotel and will gladly recommend it to anyone that is planning a future trip to Marrakech.
sh
7 years ago
4.0
Both the hotel website and Expedia tricked us into believing that this property was 5 Star. It’s not, it possibly a 3 Star at best. - rooms were dirty and carpets really dusty - hot water didn’t work and we had to get the hotel plumber to come fix it - half the plug points didn’t work - shower in bath tub didn’t work - lighting extremely dim in the rooms possibly to hide how dirty and dusty the rooms are - room service is not available between 6pm and 9am (what!) - breakfast was terrible (cold eggs, stale bread, stale croissants, wilted fruits) - hotel manager is rude and thoroughly incompetent. We would never come back. Look for a different place.
Jeremy
7 years ago
10.0
Beautifully presented Riad in an excellent location for all the sights of Marrakech. Friendly relaxed welcome with a lovely rooftop bar/restaurant for chilling out before or after exploring the Medina
Jonathan
7 years ago
10.0
Fantastic hotel. They make you feel really welcomed. We got a lovely welcome morroccan tea. Our room was huge. Big bathroom. Breakfast could be improved but it was still lovely cheeky birds try and steal your jam and bees come and eat the honey.
Verified traveler
7 years ago
10.0
It was an amazing Raid Wow and we have been stay there for 3 days and also its literally 10-15 minutes to walk from Square. We definitely come back and stay there again in the future. FANTASTIC!
CatandCharlie
7 years ago
8.0
Nice Riad 5 minutes from one of the Medina's entrances and easy of access for taxis. Lovely spacious and well furnished bedroom and lovely thick towels and bathrobes in bathroom. Very welcoming and helpful staff. Breakfasts were nice with plenty to choose from, hot and cold and served on the terrace by attentive staff. Bad experience with the minibar in bedroom. When we settled the bill the day before as we were leaving early, we were told we had used 2 cans of soda when we had not. We asked them to check with however was in charge of minibar to no avail. We decided to check ourselves to find that our minibar had been emptied to show us that we could not be trusted! A sad note to finish an otherwise wonderful break in Marrakesh, nevertheless a lovely hotel.
Verified traveler
7 years ago
10.0
We had a wonderful stay! Staff was exceptional. The food and ambience truly amazing!
Verified traveler
7 years ago
6.0
Seating uncomfortable on terrace, mostly single chairs, only one couch. Room 10 by the terrace bar can be noisy with fridges working through the night. Air conditioning was noisy. Room required additional hooks for hanging towels and clothes. No book explaining the features of the Riad IE, contacting front desk, when breakfast or dinner is served or fire drill. Otherwise a good location for walking the points of interest and the Terrace is lovely. Staff friendly and helpful.
Garrett
7 years ago
8.0
We came to Riad Wow after staying in the heart of the chaos in the medina. This is a very appealing hotel for many visitors, especially those new to the city. The room was tastefully decorated and very clean, the service from the staff was exceptional, and the location was ideally situated across the street from the entrance to the old city. The riad seems like a cross between a French hotel and a Marrakeshi riad, with many cross influences. This is was both great and not so great for me personally. It had all the amazing 21st century features, yet it lacked the character of an old, original (rough around the edges) riad in the old city. The location was great, especially for families, but for visitors seeking the chaos it entails an extra walk. I will say the breakfast was a disappointment tho. The staff were excellent and attentive, but the food just wasn't as good as what we experienced beforehand. Again, it might appeal to tourists from the EU, but lacked the romanticism of Morocco that we were so craving. The coffee should be improved. Our only disappointment regarding the room was that it held in condensation very well (the building's made of concrete and that tends to retain moisture). After two showers the room was 'wet', but with the AC on it was not a problem. I could imagine this would be challenging in the summer tho.
Verified traveler
7 years ago
10.0
Beautiful hotel with a great location. The staff is fantastic waiting on your every need. Also have a great terrace to sit and listen to the sounds of Marrakech.
Shazeeda
7 years ago
10.0
Great Location! Great Staff! Best Tagine in town at Sky Bar! Walking distance from everything.
martin
7 years ago
10.0
Fabulous opportunity to stay in a traditional Riad, renovated in a funky Morrocan style, all the staff were very helpful and friendly, centrally located with 5 mins walk to access the Medina square and other tourist attractions. We had a fantastic time in Marrakech and a lot of that was down to the Riad WOW. Don't hesitate to book, you wont be disappointed :) :) :). ( 2 young at heart 50 y/o couples) Thank you to all at Riad WoW
Verified traveler
8 years ago
10.0
Great staff and facilities, we loved this place. The staff was helpful and welcoming, we’d gladly come back here.
jane
8 years ago
10.0
Wow wow wow. Excellent riad in great location. The room was amazing. And staff were so attentive. They remembered your breakfast order after 2 days. Well recommend
Verified traveler
8 years ago
10.0
Amongst the chaos of Marrakech this hotel is quiet and has a lovely outlook from the terrace only moments away from the Souks and a few minutes from Djeema el Fna. Riad Wow is set on a quiet road with easy access to the sights and sounds of Marrakech old town. The rooms are Moroccan style and air conditioned with an arty bent, artefacts and paintings, mosaics, fairy lights and plush velvet chairs. The terrace benefits from overlooking gardens and palm trees of a neighbouring holiday resort. The terrace being where breakfast or dinner is served with a bar selling alcohol. The hotel staff were very helpful, friendly and chatty with us doing our best to liase in French, they were able to understand some English too. There is a pretty dip pool in the central courtyard to cool down, and massage and hamam facilities which are extras. If you have never stayed in Marrakech before then you will notice the Riads are built around a central space with the rooms facing inwards towards each other and opening to the sky above. It is not the same as the privacy of continental hotels, you have to shut up the shutters/curtains to make it private. We were aware of this and did not mind at all. This hotel also has the luxury of a sliding roof keeping the warmth in overnight. The housemaids tidy and discretely clean the rooms every day.
Leanne
8 years ago
10.0
Wow is absolutely beautiful!! The room was amazing, the the rooftop patio was a great place to go and relax, and the staff very very nice and friendly. The location was ideal as well, as it was not inside the medina so easy to access.
sk MA
8 years ago
8.0
friendly staff and we feel surprised at the complementary welcome drink and in-room fruit plate and a large bottle of water
Verified traveler
8 years ago
8.0
Lovely staff. Very polite and caring. Cleanliness was on good point. Facilities are very good.
Bharat
8 years ago
8.0
Firstly, this is definitely not a 5 star property. I would say somewhere between 3 and 4 stars is more realistic. We booked last minute and, overall, had a pleasant stay....but because we were rarely in the hotel. We had the 2 bed suite which was big and easily accommodates a family of 4. The room furnishings were eclectic and attractive to look at, but the hotel needs to address some issues....security: flimsy double doors with only a sliding bolt and large gaps allowing us to look out (and other in?), in-room safe barely fixed to the cupboard; plumbing: broken showerhead and partially blocked bath drain; sky lounge: looks nothing like the photos as now fully covered, poor breakfast selection that runs out early and is not replenished, little/no atmosphere in the evenings; assistance at reception: very courteous and polite, but limited local knowledge and suspect recommendations for restaurants, taxis, etc. Finally, if you have kids who want to swim (or even just dip), look elsewhere!