InsiderInns - Get Closer to the Dream

Stéphanie

1 week ago

10.0

Ce riad est magique coté architecture et qualité des materiaux et mobiliers Chambre spacieuse et lit confortable rooftop pour petit dejeuner et restaurant tres sympa dominant

Ingrid

1 month ago

10.0

A stunningly beautiful and extremely well serviced riad. The food was delicious: both breakfast and dinner. The staff was friendly, attentive to detail and present for whenever needed. It is truly a gem. Could be an art gallery or a museum. Look no more, you don’t want to miss this place.

Tanya

4 months ago

8.0

The riad is absolutely beautiful on the inside, with stunning mosaics and traditional Moroccan decor. The swimming pool is lovely and adds to the charm of the place. The staff were very kind and accommodating throughout my stay. While the location inside the Medina is picturesque, it can be a bit inconvenient—GPS doesn’t work well in the narrow alleys. However, the riad does help by sending local young men to guide you to and from the property, which is incredibly helpful (be sure to tip them). If you have early excursions, they’ll even prepare a takeaway breakfast for you, which is a thoughtful touch. The air conditioning worked exceptionally well—much better than other places I’ve stayed in Morocco. Overall, I definitely recommend this riad for its beauty, comfort, and hospitality. Just be prepared for a little navigating in and out of the Medina.

Lilou

5 months ago

10.0

Lovely helpful staff . Beautiful rooms. Great dining ( breakfast excellent and included. Dinners are good) Room was very clean and confortable. Thanks for everything. We will be back

Lilou

5 months ago

10.0

We had a lovely stay at riad rcif , the food was good the room as well, nice location. Highly recommend

Rob

1 year ago

10.0

We followed our porter through the twilit twisting streets of the Medina for some time before they opened the door to this incredibly opulent Riad! What a gem with ornate and detail-oriented renovated rooms that restored the splendour of this old house. Food was delicious on the rooftop terrace overlooking the Medina. Host was gracious and staff made us feel at home. We wandered through the Medina the next day and it was a true Moroccan experience. Would highly recommend!

Verified traveler

1 year ago

8.0

Hotel was beautiful historic place. Room was very good, food was average and most of the staff were very good. Samir in particular (brother of owner) was very helpful. Had an issue with one younger guy working the evening shift who was rude when I knocked on the door at 8:55 p.m. after dinner and told me to be quiet and also didn't organize a breakfast for my day trip the next morning as promised (too busy sleeping on the sofa).

Billie

1 year ago

10.0

I would highly recommend this Riad to anyone looking for an amazing experience. The detail of this building is unreal met with very friendly, accommodating staff. As well as a great location.

Brian

1 year ago

10.0

The facilities at Riad Rcif are absolutely breathtaking. Feels like staying in a (very comfortable) museum. Also the best A/C and best showers we had in all of Morocco. I normally don’t like pushy help, but the owner’s insistence that we eat at the nearby restaurant and use his volunteer guides was invaluable. I never have trouble navigating new spaces, but the medina is insanely easy to get lost in.

Jonathan

1 year ago

6.0

It's buried in the heart of the Medina and therefore difficult to access. The service was fairly poor with the manager sleeping at checkout time. We also weren't shown to our room but left in the reception area drinking the complementary tea upon arrival. The upstairs terrace for breakfast is good.

Yan

1 year ago

10.0

An amazing house with stunning decorations and city views. A fantastic place, very impressive. Breakfast and dinner are great. Turkish bath is fun. Everything is perfect. Love to visit again.

Verified traveler

2 years ago

10.0

Beautiful place and outstanding service!

Paul

2 years ago

10.0

Riad Rcif in Fez, Morocco is a true gem that I highly recommend to anyone looking for a luxurious and authentic Moroccan experience. From the moment you step through the door, you are transported to a serene oasis that is beautifully decorated with traditional Moroccan furnishings and artwork. The Riad's courtyard is especially breathtaking, with its tranquil pool and lush greenery that creates a peaceful atmosphere. One of the standout features of Riad Rcif is its excellent staff, who go above and beyond to ensure that guests have an enjoyable stay. In particular, Aymane is a member of staff who truly stands out. He is an exceptional host who greets guests with a warm smile and provides helpful recommendations on places to see and things to do in Fez. Aymane is dedicated to making guests feel comfortable and at home, and his attention to detail is evident in the small touches that he adds to each guest's experience. Overall, I highly recommend Riad Rcif to anyone visiting Fez. Its beautiful architecture, stunning decor, and exceptional staff make for an unforgettable stay. And with Aymane as a part of the team, you are sure to be well taken care of and made to feel right at home.

Alexander

2 years ago

10.0

We had an incredible stay at Riad Rcif. Finding the Riad is a bit overwhelming at first as the Medina is chaotic and tight. Keep your head up and you’ll eventually see signs for Riad Rcif and Alif, which are sister properties. Follow these signs! Don’t let people try to guide you as they will ask for money. The signs are very clearly laid out, thank you to the hotel team! The sign “Place Rcif” take you back out of the Medina. Once you find the Riad….it’s even better than the photos, which is rare! The site is gorgeous, but the best part are the staff working there - they are so warm, helpful and kind. Hassan helped us with finding the parking lot, Ayman was always available for restaurant recommendations and the whole team (including their younger friend whose name we missed) were always smiling and making our days better, especially at breakfast! Props to the team. It’s important to manage your expectations when booking any Riad in the Medina - it’s loud, old and confusing. If you’re okay with this, you’ll have an incredible time exploring! A word of caution about the tour guide the hotel recommends - it is a commercial tour. This was interesting, as we saw leather, copper, weaving, ceramic districts etc, but may not be for everyone. The tour is 250MAD for 4 people for 3 hours, but he also gets you to pay 160MAD in advance to cover your “entrance fees”. Parking is ~10min walk, 30MAD/day. Lovely attendants and we felt totally safe leaving our car there.

Verified traveler

2 years ago

8.0

Beautiful hotel, like staying in a royal palace. Staff was amazing, took care of every request. Huge rooms, hot water, comfortable bed. Our only complaints were the lighting is very dim in the rooms, and our shower had only 1/4 of a glass door so it was very difficult to not get water all over the floor. Location is well marked but still very easy to get lost in the medina of fes, be prepared and dont get hustled by locals for help finding the place, call the hotel or text on whatsapp and they will make sure you get what you need or come and meet you… Also amazing view from rooftop terrace of entire old city, and great breakfast included

Michele

3 years ago

10.0

Palazzo meraviglioso, personale molto gentile e professionale. Ottima anche la cucina.

Sarah

5 years ago

10.0

Alors pour commencer le riyad et juste magnifique j’ai résidé dans la suite ambassadeur elle est juste magnifique située au cœur de l’ancienne ville tout les plus gros site touristique sont à coter pour ma part j’ai tout fait à pied le personnel et adorable et à l’écoute surtout je reviendrai sans hésiter

Daniel

5 years ago

10.0

This riad is beautiful! I didn't expect it to live up to the pictures, but it does!

Verified traveler

5 years ago

8.0

Very Moroccan style garish colours Hard to find and expensive (for Morocco)

Verified traveler

5 years ago

10.0

This was such an authentic Riad and it was located in the medina. It is currently adding a new wing and this wing will be a great addition and will include an elevator.

LeAnn

5 years ago

10.0

Beautiful riad. The staff - Anas and Adile - are very attentive and helpful. Dinner at the riad is great, too.

Dilushinie

5 years ago

10.0

Loved this riad, and the staff were so friendly and helpful, and went above and beyond to make our stay there good. The only drawback is the location! Its definitely hidden inside the medina through windy pathways, and our first day there was a disaster, trying to find the place with our luggage on google maps, and hauling our luggage there (think at one point we wound up accidentally going through the fish market with our luggage!). Word of advice: hire one of the porters to take you to the riad (should be between 10-30 dhs, but will be worth it until you know how to get there yourself). Also, the riad offers tour of the medina, through a guide they use, called Abdul. I don't recommend him because he overcharged us for the taxis we took (if the meter said 15dhs, he asked us to pay the taxi 30 dhs), and did something similar when we grabbed sandwiches.Perhaps he assumes that because you're a tourist, you can afford to pay extra? Wasn't impressed with this! The Riad itself though, was great, breakfast was good, and would recommend it.

Verified traveler

5 years ago

10.0

IT IS A WONDERFUL PLACE THAT DEFERENCE THAN I HAVE LIVED.TOTALLY DEFERENCE EXPERIENCE.

Monica

5 years ago

10.0

Chambre et Riad qui émerveillent Anas a été extrêmement serviable et sympathique naturellement. Le petit déjeuner est très bien. Nous avons diné au Riad le premier soir en arrivant. Les entrées sont super! Juste difficile de trouver le Riad dans la médina. Il vaut mieux leur demander à l'avance pour qu'ils viennent nous chercher, au risque sinon de vous faire harceler par les faux guides malhonnêtes et lourds.

Baba

5 years ago

10.0

Great place and wonderful staff.

Verified traveler

5 years ago

8.0

The Riad and the individual rooms are beautiful. The staff is helpful and the breakfast is pleasant. I lowered the service score because we had an unpleasant experience with a tour guide they booked for us, but the staff helped us navigate through it.

Verified traveler

5 years ago

8.0

The location of this hotel is really hard for us to find. Fès Médina is the most difficult Médina in Morocco. We are lost in the Médina at mid night with large luggage. When we call the number of the hotel the man who answer the phone ask us to settle this problem by ourselves impolitely. But when we reached the hotel, the staff are friendly. The hotel is so beautiful, just like what we saw in Marrakech palace. The hotel supply very stable hot water for bathing! And they provide very good breakfast. When we left the hotel, we finally got help from the hotel staff show the direction for a taxi. I recommend the hotel should provide a Fès-Médina map for guest, maybe this make guest much more easier to find the right way.

Verified traveler

5 years ago

10.0

Sehr freundliches und Hilfsbereites Hotelpersonal! Der Blick über die Medina von der Terrasse aus ist Traumhaft....

Verified traveler

5 years ago

10.0

良心的な値段で大変満足できる宿でした。スタッフも親切です。非常にわかりにくい場所なので、途中、道を尋ねながらなんとか到着できましたが、夜9時頃、女性一人だったので、かなり怖かったです。到着が遅いため、事前に宿にメールをしましたが、返信は無かったです。ホテル周辺の環境はあまり良くないので、女性一人で夜遅い到着は避けた方が良いです。部屋のテレビは壊れていて、アメニティは使いかけのシャンプーがそのまま置かれてました。しかし、高級ホテルではないので、満足しています。朝食は8時半から

Verified traveler

6 years ago

10.0

モロッコ出張の二週間の旅で最高の宿でした。朝食はボリュームたっぷりでおいしいし、部屋も清潔で趣向がこらされて綺麗だった。スタッフも皆、英語、フランス語も堪能で優しい。夕食やツアー等は、試していないので不明。

WAI YIP

6 years ago

8.0

not easy to finding location but it's very unique.

Verified traveler

6 years ago

10.0

The property was lovely. It was so special to spend time in a beautifully restored riad from the 14th century. How often do you get to do that? But as nice as the riad was and the amenities they had to offer, the staff was incredible. Each of them was amazingly kind and helpful. They really made the stay extra special.

Thomas

6 years ago

10.0

Hotel is decorated with Moroccan flair and charm. The gentleman that checked us in was super friendly and helpful. At check-in, they served Moroccan mint tea with sweets. Room is spacious for our family of four. We had dinner in the hotel and it was abundant and delicious. The staff was great, friendly and sociable. Breakfast was more than expected and served in the beautiful room. Overall, we were very please with the hotel. It’s location is a bit confusion when you enter the Medina but just pay someone a few Euro to bring you to the Riad.

Ting Ting

6 years ago

8.0

It is wonderful riad that I stayed in Fez. The riad like an art piece, very beautiful. The room is big , clean, silent and very cosy. I enjoyed the sunset at the terrace. I love the breakfast, very tasty. The staff service is good. Especially a staff called Anas, he is helpful, gentle and I had a good impression on his friendly smile, he made me just like stay at home. He was aggressive to help us when we were facing some problem , and explained very detailed to make sure we understand. So thanks for him a lot.

Verified traveler

6 years ago

4.0

The riad is stunning but is located at the wrong end of the medina for access to restaurants etc and is down several, dark, winding alleyways which are daunting at night. The staff, especially the ‘boss’ are rude, surly and unhelpful which is a shame as the interior of the riad is beautiful and it could be an oasis if the staff were friendly and helpful. I won’t be staying there on my next visit.

Margo

6 years ago

10.0

It was an amazing stay at Riad Rcif. The staff was friendly and helpful. They are very welcoming with a smile. The breakfast is very good. The Riad is in the middle of the old city with a Great Moroccan style.

Verified traveler

6 years ago

10.0

Our experience in Fez has been most memorable because of Faisal, the owner of Riad Rcif....right from the beginning to the very end, the service, the food, the comfort and most of all the glamourous old school charm of this place will make you come back here again and again. His suggestion for not only Fez but also the rest of Morocco are travelling with us even after we left the place. He introduced us to the best guide, Rachid and also the best touring agency, Pristigea Tours (Ibrahim and Hamid) who we are using for the rest of our trip in Morocco. Faisal was so attentive about each and every guest from welcoming them personally to saying goodbye warmly. We talked to him from the airport and found his very professional staff waiting for us at the brim of the old town for guidance and help with the luggage. The food at the Riad is also spectacularly presented and fresh. Rooftop terrace has the most amazing views and photo ops ..not to forget the pigeons and turtles to add to the charm. The lights, the tile work ...just breathtaking. Most of all it was Faisal and his staff, the personalized and kind attention which won our hearts. Definitely coming back here with other family members.

旅人A

6 years ago

10.0

2泊の予定でしたが、前のスケジュールが変更になり日程をずらしてもらいました。快く迎えてもらい、結局３泊してしました。こんな所に？と心配になるくらい細い道の中にありますが、中はゴージャスです！素晴らしい内装です。毎回迷子になり、広くて明るい近くの広場から迎えにきてもらいました。皆さん親切で良かったです。朝食も美味しかったです。

Verified traveler

6 years ago

8.0

いつもはドミトリーだが、天蓋付きのベッドとジュニアスイートルームに魅かれて予約。サハラの砂漠ツアーからフェズに抜けて１７時ごろ到着。道中、運転手が宿への確認電話をしてくれたので、広場に着いたら迎えに来てくれていた。自力では絶対に行き着けなかったので感謝。まず。生鮮食料の市場の中を進む必要があるし、５分以上かかるので、大きなスーツケースを持った方には不向き。看板がある場所を教えてくれたので、その後の街歩きは苦労しなかった。最初は絶対に迎えに来てもらうべき。チェックイン時にパスポートを見せ、必要事項を記入して後で、「予約書を見せて」と言う。「１泊ですね」というので「いえ、１泊ずつの予約で２泊です」と言ったら、「予約サイトから来る連絡が１泊ずつなので、明日確認する」とのこと。管理体制がおかしいと思った。ここで「支払いは済んでいるので問題ない」と言われる。一番不思議だったのが、１人で予約していたのに２人で宿泊しても何も聞かれなかったこと。朝食も２人分だしてくれたので、定員内で問題なかったのだと思う。ジュニアスイートルームは下の階に位置していて、階段を上らなくていいのは楽。ただし、室内に中２階があり、バスルームが上にあるので、トイレやシャワーの度に、ちょっときつめの１３段の階段を昇り降りする必要があった。あれはきつかった。キッチンの横にお手洗いがあるのでうまく利用するとよい。部屋は広めで使い勝手が良かった。二人分の荷物を広げることができた。１泊目の朝食はオムレツだった。天井の広い１階の空間で食べるのはとても気持ちが良い。当日は２組しか泊まっていなかったらしくとても静かな環境を楽しむことができた。ベッドサイドのランプがとてもきれいで落ち着いて眠ることができた。・広場で待機している荷物運びは４０ＤＨからスタートだった。・地図では最寄りの広場のすぐそばだったので、チェックイン時に、「予約サイトの地図が全然違う、広場のそばだと思ったから予約したのに。」と言ったら「ｆｅｚのリヤドは全部中にあるの！おかしいことはない！」ときれられた。・スタッフがのんびりしている。・屋上からの眺めが庶民的でおもしろい。・上の階のソファエリアもリラックスできる。

Yehoshua

6 years ago

4.0

The place itself was aesthetically appealing and clean, but our stay here was anything but pleasant. The first thing that happened was the staff setting us up with a hustler who pretended to be a manager at the place. The hustler came to meet us at the hotel and it was difficult to get away from him. None of the staff members intervened or said anything. The hustler than took us to a variety of shops, trying to rope us into some sort of sketchy underground antique business. Furthermore, the staff was highly unhelpful. Fes medina is really difficult to navigate and Riad Rcif is right in the middle of it. When we were navigating it at night, we had men following us and trying to "help us," which was a pretty scary situation. We then called the Riad for assistance but they essentially refused to help us at all, leaving us on our own. They gave us inadequate direction and told us to figure things out by ourselves. Additionally, the staff neglected to mention that some of the gates in the medina close at night, exacerbating the difficulties of navigating. The main staff person we communicated with was always very short with us. We didn't have many demands or questions but he clearly didn't want to talk to us and gave unhelpful, short, and curt answers. They also forgot to turn on the hot water the first night. We would not recommend staying here. In general, we would recommend seeking accommodations outside the medina if you want an anxiety free stay.

Verified traveler

6 years ago

8.0

We loved very much the architecture. Our room's bathroom was located atop steep steps. It's a challenge mounting these steps in order to reach the bathroom. It's even more a challenge in the darkness of the night. I can see why this might be a huge problem for people who are elderly, or are challenged physically. Guests should be informed so that they can select the room that suits their needs best.

Verified traveler

6 years ago

8.0

Wonderful historic building inside the medina. Location is tricky. Very easy to get lost and a little scary at night. The details of the building are the reason for the stay. The room was fabulous and very comfortable. Staff was not very accommodating regarding dinner and breakfast times but overall experience was positive.

Verified traveler

6 years ago

10.0

Riad molto curato , elegante, accogliente, centralissimo . Personale getile e professionale. Ottimo !

ismail

6 years ago

8.0

The hotel is well decorated so much traditional . Clean and comfortable. Breakfast is not so rich but enough. The only problem is its location. You can not find by your self, you must take guide help ,I advise to be careful who make check in lately hours.

Verified traveler

6 years ago

10.0

the staff very friendly, we check out at very early and cool morning, he still guide us how to go out . thz

Verified traveler

6 years ago

4.0

-the room is really small. - the ceilings are very low, less 2 meters high - the bed is very small (both narrow and short) - the windows are tiny - there's no sound isolation. Due to the nature of the property, all windows are inside, which makes the noise resonate. The staff are absolutely not sensitive to this issue -they shout to each other across the property at all hours. - I was charged extra at checkout, even though all taxes and charges were supposed to be included (as per reservation)

Verified traveler

6 years ago

8.0

L établissement est super beau, le petit dej etait très décevant , personnel sympatique

DAVIDE

6 years ago

10.0

Tutto bellissimo, un lusso ad un prezzo economico. Staff attento e gentile. Cucina ottima.

Verified traveler

6 years ago

10.0

Ottimo servizio e cura da parte del personale e del gestore , sempre all'ascolto e disponibile per favorire al meglio il soggiorno .

Verified traveler

6 years ago

6.0

Aspetti positivi: la cucina, ottima colazione e cena, la Gentilezza e la cortesia del personale, il pregio architettonico della struttura Aspetti negativi: letto molto scomodo, abbiamo dormito male e ci siamo Sempre alzati con il mal Di schiena, l’odore di urina di gatto (fortissimo nelle strade della Médina) che non so come penetrava sin dentro la nostra camera, la scarsa privacy (ovviamente nessuna insonorizzazione vista la struttura), la nostra suite era al piano terreno e la porta (antica di legno e vetro) e le ‘finestre’ si aprivano sullla saletta che d’inverno è utilizzata come sala da pranzo. Morale la mattina ci svegliavamo presto con i rumori dei camerieri che apparecchiavano per la colazione. Consiglio vivamente una suite al piano superiore!

Verified traveler

6 years ago

8.0

We really enjoyed our stay. Very beautiful mosaic. The host was very helpful setting up tours and giving us recommendations for things to do. The location is great.

Bradley

7 years ago

10.0

Amazing decor and helpful staff.

Verified traveler

7 years ago

10.0

This Riad was very beautiful, clean and the rooms were very large. The service was spectacular and we felt taken care of completely. Food was also amazing; more expensive than we’ve spent on past dinners but the portions are very large and delicious.

Olivia

7 years ago

10.0

Staff was super helpful at everything, including arranging ride from the airport and a guide. Food from the kitchen was delicious. Property was super clean and gorgeous. My only issue was we didn’t have a trashcan or washcloths in our room. But legitimately that was our only problem with this place

Jan

7 years ago

10.0

Excellent assistance finding the Raid. Culturally unique, historical , clean !!!!

D.

7 years ago

6.0

This Riad is amazing, the spaces are grand and palatial. The plumbing and air conditioning is modern. The food served up on the terrace is also wonderful. The difficulty is that the location is in the most confusing part of the Medina (old city) and the local neighbors pounce on tourists and insist on being their guides and won't take no for an answer and once they get you to the hotel they insist on "paper" meaning bills, not coins, and they will threaten you if you don't pay. The Riad (Hotel) gave us an awful map which pretty much insured we were constantly lost once we left the premises. Do your homework and get the best possible maps before going there and realize that the labyrinth of the medina is so complex that not even GPS works in that locale. Once you've arrived go and memorize the way to Boulevard ben Mohammed Alouse (sp?) so at least you know one way out of the medina!

Verified traveler

7 years ago

6.0

The Riad is beautiful, as you see on the pictures. Room smells, but you cannot expect more since the medina is so packed and there is no window to the outside. Windows open towards the lobby/common area of the Riad. The owner is just not very nice. He is a snake oil salesman. He is very pushy. He tried to get us to the Medina Tour (for 250 MAD, about 3-4 hours). You can get a guide for 200 or less. Price for lunch is the most expensive one we had during our entire trip. One order is about 225 - 400 MAD. Water costs 15 MAD. Food quality is not bad but much expensive than Rick's Cafe in Casablanca, which provides much better atmosphere and food. One nice thing is staff will walk you to the taxi (help with your luggage) and try to get a taxi by meter so no need to bargain. 很多人选择这家Riad，可能是因为是个“小网红”。酒店本身很漂亮，但我们也看了别的Riad，有的没有那么有名，但一样的漂亮，甚至比这家还要美。老板令人感到非常不舒服，油腻腻的，只想着赚钱。一直催着我们订向导。我们订了之后，大概20分钟改变了主意，老板立刻说不可以取消。我们说了很久老板才同意帮我们取消。跟老板订半天的向导250MAD，在外面自己找只需要200甚至更少。房间里有老房子的味道。在这里吃饭要225起一个人，是我们整个旅途中最贵的。一般摩洛哥游客餐在几十到一百左右。

Verified traveler

7 years ago

10.0

Absolutely fantastic

Haytham

7 years ago

10.0

Deep in the allies of Fez's oldtown lays this most stunning Riad, it's beautiful, clean, very friendly and helpful staff and great authentic food. Keep in mind this not your everyday franchise hotel, it's family owned and operated. So, maybe no midnight room service and such. It's not accessible by car (being in the old town, no cars are allowed or can reach).

Elias

7 years ago

10.0

Amazing hospitality with one of a kind riad decor. Super comfortable room with a traditional toilet that was well furnished. Special thanks to Youssef who introduced me to the riad and helped arrange a half day tour of Fez. Will recommend to all travellers.

Shuchao

8 years ago

10.0

Both the room and the restaurant are both fantastic. And staff are very friendly and helpful.

Verified traveler

8 years ago

8.0

Beautifully decorated location. Nice rooms, and great staff. Breakfast and food were very good and generous

Amy

8 years ago

6.0

Watch out for the manager who will try to commandeer your outside trips and charge you astronomically wherever he can. We asked for a late checkout for my 80-year-old mother who was leaving 12 hours after us -- and he charged MORE than a full day's rate -- in cash. Because he knew we would pay it. Begrudgingly. NOT COOL.

L

8 years ago

10.0

I absolutely loved my stay here! It was my first stop in Morocco and the staff went above and beyond to make sure I was happy and comfortable, they also helped me arrange excursions outside of the city. After returning from an excursion it felt like coming home :) Yahya was so incredibly helpful in telling me the best places to go or in getting me a taxi or checking train schedules, or just to have a chat with. The rooms are beautiful. I took one of the smaller rooms and it suited me just fine. The water in the shower was always warm. They also have a great hammam and gommage you can book! The food is unreal as well. I always had my breakfast and dinner here during my stay because it was so fantastic. I would return to Fes just to stay in this riad again. Beautiful roof terrace as well.

Maria

8 years ago

10.0

Amazing!!!

Maddie

9 years ago

10.0

This place is an actual palace. It's the most beautiful hotel I've ever seen. The owner is a bit pretentious, but the rest of the staff 100% makes up for it.

Verified traveler

9 years ago

2.0

Owner bullies guests into giving good online reviews. Staff seem either terrified or maltreated. Beds mediocre, bathroom poor, breakfast mediocre. Dinner, decor and the view are spectacular. Come here for lunch or dinner but stay somewhere else.

Verified traveler

9 years ago

10.0

The most relaxing experience in the old city of Fes was in here.

ByungChan

9 years ago

6.0

Quite far away from where the taxi can stop. Everything was okay but not the best compared to other riads I stayed during the trip

La Escritora

9 years ago

10.0

This 13th to 14th century palace was expertly restored using only original methods and materials. The results are astounding. Add an excellent staff to complement the beautiful, peaceful ambiance, and for me it was a perfect one week stay.

Verified traveler

9 years ago

6.0

The riad was a pretty, but beyond that nothing was near 4-star. The bed was uncomfortable, the room was dirty, the safe and AC units didn't work, things were not punctual, etc. The staff was nice (especially Hassan) but still wasn't what we had expected.

Verified traveler

9 years ago

8.0

This Riad was beautiful, very decorated with antique moorish motifs. It was very clean and the service people were nice and polite. The breakfast was good and with a variety of foods. The location was not as good. We couldn't go out without a guide or return to the hotel without being met at the traffic street outside the Medina. Very confusing to find it. Although there were signs, they were not easy to find.

Harini

9 years ago

8.0

We were dropped off at the pharmacy after which we had to trek for about 10 minutes through a maze of crisscrossing lanes and allies in the neighborhood before we finally reached the Riad. The neighborhood looked very sketchy but the Riad was absolutely brilliant. Colorful, artsy decor, great service and a clean and comfortable stay overall. Taking a shower was a bit tricky because there was no shower curtain around the tub - wasn't a big deal though. They offer dinner service for a great price as well in case you're feeling beat and want to have a relaxing evening in the Riad itself. We highly recommend enjoying the delicious, homemade fare that's cooked by Mama Fatima in the Riad - we covered quite a bit of Morocco in 10 days starting up north from Tangier going down to the desert and we think the food at Rcif was THE best we had in our entire vacation!

Don

9 years ago

4.0

Well. This is a tough one. We were excited to arrive but when we called there was no answer. We eventually found someone to show us the way. The Medina can be a little intimidating when your first experience is at night at the mercy of a couple young men. In the end the boys showed us right to the door. We saw all the beautiful pictures beforehand just like you. It was beautiful but hard to see. It was always very dark, always very damp and not very comfortable. Bottom line. We stayed at much better Riads much less and the owner is a snake oil salesman. Don't trust him for a moment. I could go on but I would like to forget this place. Don't stay here.

Verified traveler

10 years ago

8.0

Pleasant stay and very friendly staff!

Daniel

10 years ago

8.0

Really enjoyed our stay here. As it's in the Fes Medina you'll likely need a guide to get you to the front door. If you call enroute from the airport or train station someone will be waiting for you in Place Rcif. If not, email them and they'll arrange it. They can also arrange a car/driver to meet you. The hotel has 8 very lovely guest rooms in a restored mansion. Exquisite artistic touches. The mint tea and cookies served in the courtyard upon arrival were a great touch. The owner is often on-site to answer questions about the property or Fes. They really seem interested in making guests feel at home although if you don't like this touchy-feely approach you should stay in a large, impersonal hotel! Breakfast was quite nice and varied daily. Plenty to fuel you until lunchtime. The rooms are what I had dreamed a room in the Fes Medina might be like. Many mod cons, free wifi, and satellite TV. A few items in the room needed attention/repair from use and while there's a lovely rooftop terrace where you can enjoy dinner, the prices are a bit steep. I realize it's homecooked and nearly gourmet, but it was surprising to see 270+ dirhams for a set dinner in Morocco. The signage he has installed about the Medina make it incredibly easy to find your way back to the Riad Rcif and to the Place Rcif. Follow these and you won't need a guide to get you home. We really enjoyed our stay and would certainly stay here in the future.

Julie

10 years ago

10.0

We thoroughly enjoyed the calmness and beauty of this riad. The terrace has a wonderful view over the city and the meal served by Fatima in the kitchen was extraordinary!

Cherrie

10 years ago

10.0

From the moment we arrived we were impressed with this Riad. A little hard to find to begin with but there are signs everywhere from the correct passageway once you find it near Place Rcif. The service was excellent and friendly and meeting other travellers on the roof terrace was one of the highlights. The breakfast and dinner was more than substantial and the view magnificent. The only thing I can say was that the bed was slight hard, but it didn't matter because everything else was amazing. As with all Riad's, bring earplugs if you're noise sensitive as everything echos throughout the open-air courtyard building. Otherwise, I'd stay here again and I'd recommend it to everyone.

Constantin

10 years ago

10.0

Amazing riad. If you want an authentic riad we recommend it. The service and the staff were excellent. During the stay it is expected, but they were extremely helpful with the preparation prior to our trip. They helped us find a knowledgeable guide for the media tour. Also, when the airline canceled our direct flight to Fes and we had to fly into Casablanca, they helped us find a car and driver willing to pick us up from the airport at 10 PM and drive us all the way (3hours +) to the riad. I have to acknowledge Khadija’s prompt e-mail exchange in the process of making all the arrangements. .

Florence

10 years ago

10.0

The Riad is all I was looking for: an authentic moroccan house in which we experienced a blend of flavors, colors and magnificent architecture and decoration. The people at the Riad are very hospitable and kind, always trying to make your stay as homy as possible. I would definately come back again!

Riad Rcif

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Deluxe Double Room

Breakfast Included

$128.00

Suite Double (Radia)

Breakfast Included

$156.00

Junior Suite (Fatima)

Breakfast Included

$156.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

2:00 PM

11:30 AM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Pets

Pets

General

Reviews (53)

Customer Reviews & Ratings

8.8 / 10

Stéphanie

Ingrid

Tanya

Lilou

Lilou

Rob

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Billie

Brian

Jonathan

Yan

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Paul

Alexander

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Sarah

Daniel

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Baba

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Ting Ting

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旅人A

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Yehoshua

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