Palais Ommeyad Suites & Spa
Chain: Not Available
Description
Luxurious Moroccan Palace Experience
Exquisite Amenities and Services
Indulge in a traditional Moroccan breakfast and sample local delicacies. Relax in air-conditioned suites with pool views, satellite TV, and luxurious en suite bathrooms. Enjoy the outdoor swimming pool, spa bath, and personalized body treatments.
Convenient Location and Activities
Explore the historic Old Medina with ease, visit the nearby Karaouiyne Mosque, or take a short drive to Madrasa Bou Inania Ancient School. Take advantage of the 24-hour front desk, terrace, and garden. Organize tour excursions and transfers effortlessly during your stay.
Book your stay at Riad Palais Ommeyad now for an unforgettable Moroccan getaway!
Sentiment Analysis
Friendly staff
Comfortable rooms
Great service
Nice breakfast
Popular Amenities
Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Availability Side
Suite Royal
This suite features a private pool and a hot tub. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and fre...
Junior Suite with Hot Tub
This suite's standout features are the private pool and hot tub. This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a...
Senior Suite with Hot Tub
The private pool and hot tub are the special features of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms...
Ambassador Suite with Hot Tub
This suite features a private pool and a hot tub. This spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free...
Guest Sentiment Categories
Cleanliness
Rooms were clean and the hotel was generally well-maintained, though some guests mentioned minor cleanliness issues.
Service
The staff provided excellent service and were friendly and helpful, although a few guests had complaints about specific services.
Location
The hotel's location was generally good, but some guests mentioned ongoing construction nearby affecting the overall experience.
Room Quality
Rooms were comfortable and spacious, with some maintenance issues reported by guests.
Amenities
The amenities provided were satisfactory, with some guests appreciating the breakfast and restaurant offerings, though a few noted improvement areas.
Value for Money
Opinions on value for money varied, with some guests feeling the hotel was overpriced for the services provided, while others found it reasonable considering the location.
Food and Beverage
The food and beverage services were generally well-received, with positive feedback on breakfast and restaurant choices, though some guests desired more variety.
Overall Experience
Most guests had a positive overall experience and would consider returning, with highlights on friendly staff, comfortable rooms, and good service.
Hotel Rules
Check-In / Check-Out Policy
Check In
1:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessN/A
Reviews (95)
Shyrene
4 days ago
10.0
Suleyman
6 days ago
8.0
Aouad
1 week ago
10.0
1 week ago
10.0
Le personnel est au top, accueillant à l’écoute et discret. La situation géographique, le complexe, les repas, le confort et la propreté des lieux.
Cons: Le seul hic les travaux dans l’hôtel d’à côté qui ont compliqué notre arrivé mais très vite oublié par l’accueil du personnel.
Marc
1 week ago
5.0
Murielle
1 week ago
10.0
L'emplacement aux portes de la médina. Le jardin, la terrasse, la piscine. . Le personnel très attentionné (mention spéciale pour Fatima et Mohammed). Nous avons eu 2 massages offert. Excellent petit-déjeuner marocain avec différents types de crêpes, fruit, jus d'orange pressée, viennoiseries...
Cons: Hotel un peu vieillissant (infrastructure) qui demanderait une renovation. Travaux un peu bruyant dans un autre hôtel à proximité (nov-25).
JG Italo Catalanes Asociados
2 weeks ago
9.0
Struttura ampia e con un ottimo servizio, camera spaziosa e letto comodo..
Cons: Sicuramente siamo stati in un periodo di bassa affluenza, ma la struttura da la sensazione di un leggero deterioramento e scarsa attenzione ai particolari. Tipo….terra del ristorante al 4 piano con pavimento nn perfettamente pulito e vasi con piante veramente tristi….nulla di che, ma la sensazione è di leggero abbandono.
James
2 weeks ago
9.0
This is a beautiful old grand dame of a hotel, and the staff are incredible. The location is at the back of the medina but is very accessible by car, making it a good place to stay to have both access to the historical souks etc as well as easy access in and out by car. The restaurant has great food and drink (including wine etc.). Our two suites were on the ground floor next to each other and were quite large and comfortable. Mine had an actual hot tub (not bath tub) in the room. The couch and chairs in the living room were comfortable.
Cons: Nothing - great stay.
Pierre
3 weeks ago
8.0
Emplacement à une des portes de la médina, la décoration intérieure du bâtiment , le luxe un peu désuet de l’aménagement intérieur, l’accueil exceptionnel de la réceptionniste ( tres professionnelle, de très bon conseil et vraiment attentionnée), l’accueil et le professionnalisme du maître d’hôtel du restaurant en soirée , la séance de hammam et de massage
Cons: Une prestation de restauration en décalage avec le standing de l’hôtel notamment au niveau du service du petit déjeuner. Y a t’il un directeur dans cet hôtel qui semble être heureusement tenu par le professionnalisme de la réceptionniste et du maître d’hôtel?
Maodo Malick
1 month ago
10.0
Le personnel surtout une dame qui état à l'accueil, j'ai oublié son nom mais elle avait les yeux bleu. Elle a été vraiment au petit soin et extrêmement professionnelle. Nous sommes arrivé le jeudi 2 octobre au matin et elle était là. Elle est le principal atout de cet hôtel. La décoration était originale
Cons: Pas de menu pour le room service dans les chambres
Karima
1 month ago
10.0
Tout était parfait : le lieu, les gens, la nourriture
Cons: Tout était parfait...
Chris
1 month ago
9.0
Vriendelijk personeel, goed eten
Mercedes
1 month ago
6.0
Harald
1 month ago
7.0
Personal ist Top ,Danke für Parkplatz Motorrad!!!!
Cons: Es könnte mal renoviert werden und die Essenspreise sind zu teuer ,dieses sollte sich bessern !!!
Jean
2 months ago
9.0
Situation de l'hotel à deux pas de la medina, gentillesse et compétence du personnel qui fait tout pour rendre le séjour agréable (Fatima et Saida à la réception souriantes et efficaces, Youssef maitre d'hotel actif et toujours disponible, Zineb pour un massage relaxant au Spa, et tous les autres, sympatiques et bienveillants), chambre vaste et parfumée, de style marocain, piscine découverte bien appréciable en été, choix des repas au restaurant international ou marocain
Cons: Néant
Sylvie
2 months ago
9.0
Kamal
2 months ago
8.0
Aimabilite du personnel surtout Mme Kenza à la réception et chef cuisine Rachid.
Cons: Les travaux de l hôtel à côté et l accès.
Ali
2 months ago
8.0
Fidel
3 months ago
10.0
ho78
3 months ago
10.0
We loved the hotel. The hotel is well located in the old city of Fes. It was so well decorated with the andalousse style. The staff was amazing and very attentive. The breakfast was really good. We had our room upgraded from senior to ambassador. The room was so well decorated,very clean with two bathrooms. One of them even had a hot hub. I really recommend this hotel.
Cons: It would have been good to have a couple of water bottles offered in the room, especially in summer.
khaoula
3 months ago
10.0
El hotel es una auténtica joya, con una arquitectura que evoca la magia de un castillo de cuentos. El personal se distingue por su amabilidad y profesionalidad, trabajando en perfecta armonía para ofrecer una estancia inolvidable. En especial, quiero resaltar a Kenza, cuya atención y trato son excepcionales. El desayuno es variado y exquisito, con un servicio impecable por parte de los camareros, siempre atentos y respetuosos. También tuve la oportunidad de disfrutar del restaurante Martoqui, donde cada plato fue una verdadera delicia. Sin duda, deseo volver y revivir esta magnífica experiencia.
Maddalena
3 months ago
8.0
Tutto positivo, siamo stati trattati come reali in vacanza, siamo arrivati in Fez in una giornata con temperature di 44 gradi© Tutto positivo, siamo stati trattati come reali in vacanza, siamo arrivati in Fez in una giornata con temperature di 44 gradi, la camera al terzo piano, era un forno, rivolta a ovest, nemmeno l'aria condizionata riusciva a raffreddarla...per fortuna ci hanno cambiato camera, personale disponibilissimo, gentile accogliente e comprensivo. In fase di prenotazione consiglio di richiedere stanze ai piani bassi, chiaramente nella stagione estiva. La piscina è speciale, da utilizzare la mattina in preparazione della visita pomeridiana nella medina...posizione strategica, 50 mt dall'ingresso delle mura, comodo al parcheggio. La colazione preparata al momento fresca, abbondante, con prodotti di qualità. Tutto ottimo, consigliato al 100%
Cons: Suggerisco un controllo maggiore dei lettini in piscina.
Monia
3 months ago
10.0
stanislas
3 months ago
10.0
Le personnel, le charme de l’hôtel et son authenticité
Hamza
4 months ago
9.0
Peizhen
5 months ago
9.0
Imane
5 months ago
10.0
The staff were so friendly and helpful. Great place!!
Cons: Nothing
Adele
6 months ago
10.0
Excellent quiet location. Bed was very comfortable and the room was incredibly quiet. I made the reception staff aware of a medical condition, and they were more than accommodating and incredibly kind. Dinner in the restaurant was very good.
Maria
6 months ago
7.0
Staff extremely careful
Cons: Restaurant menu Bathroom facilities (too old and dark)
Faiza
6 months ago
10.0
Very beautiful riad, clean and comfortable. The staff is exceptional 👌 I will definitely come back there.
Ruud
7 months ago
7.0
This hotel gets full marks for its excellent staff. Very friendly and helpful...!
Cons: Lots of overdue maintenance, poor plumbing etc. Some rooms little or no daylight or view. Overall, does not meet 5-star standard. There is plenty of construction going on around the hotel which really compromises its location, both visually and practically. Staff attitude & excellence save the day, as does the excellent restaurant with great food and wonderful traditional live music.
Fabiana
7 months ago
9.0
It was a very pleasant staying. People were friendly and willing to support. Unfortunately there is a huge restoration of a nearby hotel going on and everything around is a little messy. Breakfast was very good and pretty various compared to the standards in Morocco.
Katherine
9 months ago
9.0
The staff absolutely went above and beyond; my 9-year-old daughter got a little hurt on our vacation, enough to need some medical attention, and the amazing woman at the reception helped us arrange an appointment with a doctor to get the medicine she needed and had a porter travel with us to the clinic. Everyone was so sweet, I was so so grateful!! Also the rooms are huge, the location is very central and close to the markets, the view from the terrace is fabulous, and the breakfast was quite good.
Cons: We visited in februrary so it was still a bit chilly out, and unfortunately could not use the pool, a heated pool would have been lovely! Also the cold water source for the hot tub in the room seemed to be broken, so the hot tub only filled with burning hot water. This made it difficult to use.
Pavel
9 months ago
8.0
- Nice Staff - Great view from the restaurant - Live music at the restaurant
Cons: - tired facility - on going construction - round bed
Hamid
9 months ago
2.0
Jean
9 months ago
9.0
Ali
10 months ago
9.0
The room is really clean and spacious, and they serve a decent breakfast with a nice view on the city. Excellent service, the team work really hard as a family to satisfy the customer. Special thanks to Eman for her continued support!
Cons: I may be nitpicking here: The toilets needs bidet (shatafa), an additional trash bin in the room would be great, a central heating system for the room would be great, and a bigger TV. The location is near Guissa Gate, which is a bit far from centre of Fes, but it is quiet and a walking distance from the old market.
FAWZI
11 months ago
6.0
The hotel is tired and needs updating, restaurant for breakfast is poor in quality of selections and the response to serve in the hotel in general is very slow. The pictures about the hotel in the net are far different than the reality.
Raja
11 months ago
10.0
AEPat
1 year ago
8.0
Loved this hotel. Had the best nights sleep here even though there was a thunder and lightening storm I didn't hear anything. We only stayed here for 3 nights. Our room was large and quiet thanks to Fatima. This hotel does have a pool but we did not go in. Breakfast was continental. Dinner was set as we were with a small group. Would stay again.
Huiyu
1 year ago
10.0
Absolutely amazing!!! Just come come come you won't regret it LOL. The suite is beautiful and spacious, Very good location and good view of the whole medina city at the restaurant,enjoy the sunset . Hotel room is better than the pictures shown here. From the gate to the parking lot,When you arrive , call the hotel, the traditional well-dressed bell-boy would take you to the parking lot and help take your luggagel . At the Reception,Fatima is absolutely helpful and friendly and happy, And also the manager. They impressed me a lot. I will surely come next time. They are all happy person. We even make friends LOL... thank you all
Silav
1 year ago
10.0
We loved everything about the property. The location was minutes walk from the old city. Breakfast was served upstairs with an amazing view of Fez. The staff were all just so wonderful.
Cons: There was nothing that’s we didn’t like. All amazing.
Lina
1 year ago
10.0
Fantastic riad in medina good located excellent suit very clean and very good break fast the staff was extremely kind and helpful. We thank fatima zahra for his great hospitaly
Pensionerplus
1 year ago
8.0
Overall a very good hotel. Our room was impressive, spacious, comfortable everything worked. So traditional, the room was inevitably dark. Staff eager to please, efficient and helpful. Breakfast was okay, nothing special but fresh and comprehensive. Close to the heart of Fes. Would certainly recommend.
797SusanB
1 year ago
8.0
This Riad in Fez was great – I loved the 2 bedroom suite I had with the sitting room with home baking. Just delightful. The pool was small but freezing, just the way I like it and the staff were also delightful – despite me having to go down and ask them to turn off the music in the hamman at 11.30pm which was right under my room as it was being piped through the air vents at full volume! We had drinks on the rooftop terrace on night and the manager was lovely. Breakfast was not so great – only continental which was plated up in advance – being veggie, I asked for a separate plate of cheese – and the waiter just lifted the meat off the plate and placed fresh cheese when the meat had lain. Not great and we only had bread on the first morning with sweet pastries on the second.
Neil91
1 year ago
10.0
It’s a lovely hotel and our ambassador suite room was very spacious. There were 2 bathrooms! The decor was very nice and the bed was really comfortable. The sitting area was large and beautiful too. The windows overlooked the pool area, which was quite. The shelves inside the wardrobe was dusty and the lighting was poor near the dressing area. We stayed for 2 nights and found the staff very helpful and polite. The buffet breakfast was average and didn’t have much Moroccan food. The salmon for dinner was nice. The desserts were delicious too. Highly recommend this hotel.
Lingyi
1 year ago
10.0
Hello, I checked in on February 8th, Gaoming, staying in Room 301 for 2 nights, but I may have lost one of my jewelry, I put the photo in the back, if you find it, please reply to the email, I would like to ask you to help me mail it back to China, thank you very much,my email is 13910060710@139.com
Huma
1 year ago
10.0
Everything, but the service and staff were absolutely incredible. The hotel itself is stunning and perfectly located.
clairemC5031KQ
1 year ago
10.0
A lovely hotel about ten minutes from the Medina in Fez. The rooms are spacious. I had a lovely bedroom looking out on the pool area, and a sitting room with a couch and several chairs. As in many places in Morocco, the tile work in the bathroom and sitting area is exquisite. There is a small bar and nice restaurant on the 4th floor, where in a Muslim country you can actually get alcohol. The restaurant has two menus, one with Moroccan dishes and the other with Continental items. There is a trio playing local music, which was great. The bartender, Yussef, was a terrific host.
Alina
1 year ago
5.0
The room was pretty big
Cons: Old, bathroom was old, not modern, the windows were not closing and there was a wedding in the hotel, super noisy.
Imane
1 year ago
4.0
Achraf
1 year ago
10.0
Waleed
1 year ago
10.0
We loved everything about this property, The rooms were beautiful and spacious. The staff was courteous, and location was perfect. I loved the Moroccan decor, the tea, and food was excellent! I would definitely come back to this hotel.
wanderlust4evermor
1 year ago
10.0
This hotel is full of charm at every turn. The rooms are huge and there is great attention to details in the decor. The windows in the room were beautiful and overlook the beautiful courtyard. The beds were perfect and had wonderful sheets. The bathroom had nice touches like quality toiletries, slippers and robes. The breakfast buffet was among the best we had in all Morocco. The hotel personnel were all magnificent and provided excellent customer service. I was amazed to see in some past reviews that people did not like this hotel and called it old and worn. It is old, but clean and the old is what makes it so incredibly charming and beautiful. If you want new you probably belong in a more modern environment than Morocco. Highly recommend.
Cruiser23744852985
2 years ago
10.0
I want to thank all the staff for being so kind, helpful, polite and more. The rooms were very clean, comfortable beds, exquisite decoration. Amazing views from the restaurant on the 4th floor. Thanks Antonia
Johann
2 years ago
6.0
Inside the Medina, large room
Cons: Hotel is old. Not worth the price. Newer and nicer hotels for the same price. Not worth it
Mana
2 years ago
10.0
Everything was perfect and the staff were really helpful and nice
Cons: Nothing
Charlie
2 years ago
10.0
This is a very beautiful hotel. Fantastic art work and tasteful interior design everywhere.Staff was very helful and spa was an extraordinary experience. Spotless celan. we will remember our stay
Cons: nothing
Erzallyn
2 years ago
10.0
This is a very beautiful hotel. Fantastic art work and tasteful interior design everywhere.Staff was very helful and spa was an extraordinary experience. Spotless celan. we will remember our stay
Cons: no
Matt
2 years ago
10.0
C7597ZVrobertm
2 years ago
10.0
Excelent staff, very friendly, spacious rooms. Very clean. We got the chance to even see the rooms and then choose in which we would like to stay. Breakfast was delicious. Parking was behind the walls and about 20 meters from the hotel. We got the spot in the shades.
Robert
2 years ago
10.0
Excelent rooms, very spacious and comfortable. Staf was very friendly.
Lavina
2 years ago
10.0
Willard
2 years ago
10.0
SusanS2255
2 years ago
4.0
Was once a nice Riad, now tired and smells a bit like mold (at least our room did). Nice staff. Good roof-top breakfast with view of the city. Large rooms, but past their prime. We were advised by our tour guide not to go outside in the area without him.
TAHIR
2 years ago
10.0
Lovely place in Fez not far away from old Medina.
Zuvear
2 years ago
10.0
Peter
2 years ago
10.0
Fantastic riad inside city walls. Very attentive and friendly staff.
anasR8283QU
2 years ago
2.0
Perhaps the rooms depicted in the photos exist, but in no way did our room resemble that. It was dark, dated, and borderline unclean. The entire hotel is in need of capital improvements. The worst part was a horrendous odor in the bathroom. Breakfast was an odd assortment of random offerings and the coffee was awful. I’ve been traveling extensively through Spain and Morocco on this trip and this is by far the most depressing, unimpressive hotel I’ve stayed in.
Sakuntala
2 years ago
6.0
staff were very pleasant.
Cons: Credit card machine not functional. Sink in second bathroom not working. Mould on tiles in bathrooms. Room TV did not have Bein Sports. No coffee in rooms.
Dr
2 years ago
9.0
Salim
2 years ago
5.0
Graham333
2 years ago
10.0
A lovely place to spend a few nights, staff just couldn't be any nicer, Riad was beautiful and had a charming atmosphere, great room, just outside the front door, walk 50 paces and you are in the narrow streets of Fez medina. Just amazing. .
Ghadeer2014
2 years ago
8.0
We had a booking for 1 night in Fez. This hotel is heritage but outdated. The room were suites but with a small bathroom. It was a good stay. Nothing special. Breakfast was OK. Entrance had construction debris. SEE photos.
Tomas
3 years ago
2.0
I had a problem with my reservation that I made through Expedia at this hotel which was not honored and was switched to another hotel of less category. I was not informed by the hotel directly but I learned about this situation that affected other colleagues so I had to call to know the status of my reservation. It was never informed thru Expedia website. At least the rate was respected.
Carolyn
3 years ago
9.0
Staff was excellent from the front area to the restaurant Food was delicious. Staff arranged several guides which worked very well.
Cons: Not a big deal but seemed like the larger suite was missing some furniture as no table to have tea or coffee and no trash can except in bathroom
Lina
3 years ago
10.0
Honestly the service was great and espacially the cleanliness
Cons: All was on point
El-gheryby
3 years ago
10.0
This hotel Riad is absolutely a Representation of Fez Medina Rituals, spending one night is just one thousand nights and night . You will surprised by the amazing details, architecture, mosaic & moroccan Zelij.. You will feel home by the kindness professional services & the great hospitality which we had received by the staff.
Cons: I like everything !
Mohammed
3 years ago
1.0
I don’t like anything in this hotel, too small comparing with 5 stars hotels
Cons: room restaurant overall the hotel
Moti
3 years ago
8.0
nice place. in place of construction.
Cris
3 years ago
8.0
Everyone was super nice and helpful. The hotel is a traditional riad. good position to visit medina.
Rodrigo
3 years ago
10.0
All the hotel is perfectly clean. The room is big and with space. The jacuzzi is working and clean. after requesting to use the inside pool they warmed it for we can use. The receptionist Hisham and Soufyan, they was amazing. after the first night we received a room upgrade. the location of the hotel close to the entrance of Medina for a easy walk inside Medina. recommend 100% sure and next time in fez will be on the same
Cons: all perfect
Rui
3 years ago
4.0
Dina
3 years ago
4.0
Gillian
3 years ago
10.0
Hotel was beautiful and staff were absolutely amazing, so attentive and helpful.We had Morocaan Tea and biscuits brought to our room without having to ask for it..
Saadi
3 years ago
3.0
Nawwaf
3 years ago
10.0
Pierre
3 years ago
7.0
Martine
5 years ago
8.0
Le mieux dans cet hôtel, c'est le personnel ! tout le monde est aimable, souriant, attentif, prêt à vous aider pour faciliter votre séjour. MERCI À TOUS. Emplacement : tout au nord de de la médina près de Bab Guissa, contre le rempart, donc très excentré. Difficile de trouver son chemin pour aller au centre de la médina, mais au moins il y a des taxis tout près. Hôtel confortable, suites spacieuses, - un peu sombres à cause des carreaux colorés aux fenêtres mais c'est peut-être mieux l'été. Wi-fi : fonctionne très mal dans les chambres, il vaut mieux aller près de la réception. Restaurant correct, et très bon couscous fassi. Prix élevés en comparaison de la médina, mais c'est pratique de manger dans l'hôtel, surtout le soir. Alcool possible. Le réveillon nous a été annoncé comme obligatoire, mais finalement on nous a laissés choisir. Nous l'avons pris, quoique pas enchantés de manger du foie gras et des noix de saint-jaques à Fès, mais le repas était excellent. Avec spectacles divers, gnaouas, danseuse du ventre et musiciens, ce dîner-gala est à 160 euros/personne. Navette aéroport : si vous prévenez par mail ou téléphone, l'hôtel vous envoie un taxi, qui vous attendra avec une pancarte à votre nom et vous mènera à l'entrée de l'hôtel. Coût : 25 euros = 250 Dh. Nous avons pr!s un guide de l'hôtel le premier jour pour repérer les sites importants : à 8 personnes, 25 euros par couple de 10h à 16 h y compris le temps d'un repas dans la médina. Bon guide.
Umer
6 years ago
10.0
Great place to stay! They gave us a good room and everything was very nice. We had the senior suite to ourselves and the hotel was very accomodating
Verified traveler
7 years ago
8.0
Great traditional experience with very helpful and friendly staff.
maria regina
7 years ago
6.0
O hotel é muito escuro e sem graça Você fica perdida Não conseguiam encontrar minha reserva já paga
Jana
7 years ago
2.0
The hotel overbook themselves and then they moved us to 2star category hotel. We ask for refund they didn't refund us anything. Stay away , bad service .
expats France
8 years ago
10.0
Excellent value for money with staff that can't do enough for you
Verified traveler
8 years ago
8.0
The riad was gorgeous and located atop a hill in a quiet area of the medina. The staff was great and made us feel like VIPs throughout our stay. We were upgrades to a 2 bedroom/2 bathroom suite that was comfortable, spacious, and had an old worldly charm. Breakfast was also great. The only downside is that the AC in my room wasn't working properly as it felt so warm despite lowering the temperature.
AB
9 years ago
8.0
Un hôtel avec du charme et une équipe exceptionnelle
Sonia Garcia
9 years ago
10.0
Estuvimos 7 noches en navidades 2015,la estancia fue muy satisfactoria,nos alojamos en una habitación familiar muy amplia y cómoda con dos dormitorios grandes y un salón. Bien decorada. El servicio, la limpieza y las atenciones fueron estupendas. Los desayunos espectaculare y con un servicio excelente. El wifi como una bala y la experiencia en el hamman del hotel absolutamente recomendable, incluso para un niño de 11 años. Indudablemente cuando vuelva repetiré y este será mi hotel. Además tiene una situación estupenda , a la vez que está dentro de la medina se encuentra al lado de una de las puertas, por lo que los taxis (que no entran en la medina)te dejan practicamente al lado sin tener que internarte con maletas o de noche con niños por esas calles que de noche imponen un poco.
jakofuté
10 years ago
4.0
Hotel assez bien situé en bordure de médina , mais parfaitement inconnu des chauffeurs de taxi ( un signe ! ) Globalement TRES SOMBRE : bar sinistre presque en sous-sol ,grande chambre très peu lumineuse et vieillotte avec équipement plutôt complet ; restaurant sous forme de 3 salles alignées avec carte très limitée et cuisine quelconque , mais service souriant . Aucune documentation au service de la clientèle , aucune presse disponible ; piscine minuscule . BREF : un 3 étoiles qui a besoin d'être rafraichi ...