Hôtel Chems
Chain: Not Available
Description
Experience the ultimate getaway at Hôtel Chems, your tranquil oasis in the heart of Marrakech.
Indulge in Relaxation
Unwind at our full-service spa, featuring rejuvenating massages and revitalizing facials, ensuring you leave feeling refreshed and renewed.
Recreational Bliss
Dive into leisure with our stunning outdoor pool and tennis court, perfect for both relaxation and active fun under the Moroccan sun.
Gastronomic Delights
Savor exquisite meals at our on-site restaurant or enjoy casual snacks at the café. Our complimentary full breakfast sets the perfect tone for your day.
Seize the opportunity for an unforgettable stay—book your escape today at Hôtel Chems!
Sentiment Analysis
None mentioned positively
Popular Amenities
Free breakfast
Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
Shopping on site
Golfing nearby
Television in common areas
Scooter/moped rentals nearby
Free breakfast
Safe-deposit box at front desk
Free use of nearby fitness center
Availability Side
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Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a major issue with complaints of dirty rooms and unhygienic conditions.
Service
Customer service was severely criticized with numerous mentions of rude and unhelpful staff, as well as a lack of responsiveness to guests' concerns.
Location
Mixed opinions on the location, while some found the hotel's location convenient, others highlighted negative aspects such as noise and lack of nearby attractions.
Room Quality
Rooms were described as subpar with various maintenance issues, unpleasant odors, and inadequate amenities.
Amenities
Guests criticized the lack of basic amenities and poor quality of facilities, with specific mentions of unpleasant smells and unhygienic conditions.
Value for Money
Many guests felt that the hotel did not provide value for the price paid, with complaints about overcharging, hidden fees, and poor quality services.
Food and Beverage
Negative feedback regarding the quality and variety of food and drinks offered at the hotel's restaurant, with mentions of high prices and unappetizing meals.
Overall Experience
Overall, guests had a highly negative experience, expressing dissatisfaction with various aspects of the hotel and strongly advising against booking a stay at this property.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>Only registered guests are allowed in the guestrooms. </li> </ul>
Reviews (116)
No reviews available yet.
Starts From
$0.00 / night
Marrakech, 40000, Marrakech, MA
Nearby Landmarks & Visits
Free breakfast
Meeting rooms
Full-service spa
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
Client Satisfaction
24/7 Support
Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com