Riad El Amine Fès - Historic Hotels Worldwide
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Description
Experience the serene luxury of Riad El Amine Fès, where every detail is designed for your ultimate comfort.
Spa Indulgence
Pamper yourself in our exquisite spa, offering a variety of massages, body treatments, and rejuvenating facials to help you unwind after a day of adventure.
Culinary Delight
Savor delicious meals at our Restaurant El Amine Fes, featuring stunning pool views. Enjoy room service or relax at the bar/lounge with your favorite drink.
Unmatched Amenities
With express check-in/check-out, complimentary Wi-Fi, and a ski shuttle service, your stay is seamless and enjoyable. Our air-conditioned rooms promise relaxation with premium bedding and entertainment options.
Don’t miss out on the ultimate getaway—book your stay at Riad El Amine Fès today!
Sentiment Analysis
Stunning riad
Professional and friendly staff
Great breakfast
Clean and comfortable rooms
Popular Amenities
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Fireplace in lobby
Pet-sitting services
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Street parking
Concierge service
Wheelchair accessible
Steam room
Elevator
Fireplace in lobby
Availability Side
Junior Suite
1 Queen Bed377-sq-foot room with courtyard views Layout - Bedroom, living room, and sitting areaRelax - In-room massage availableInternet - Free WiFi...
Deluxe Double Room
1 Large Twin Bed OR 2 Large Twin Beds237-sq-foot room with courtyard views Layout - Separate sitting areaRelax - In-room massage availableInternet - F...
Guest Sentiment Categories
Cleanliness
Guests appreciated the clean and well-maintained rooms.
Service
The staff received positive feedback for their professionalism and friendliness, although a few guests mentioned issues with waiting times.
Location
The hotel's location near key landmarks and public transport was praised by guests.
Room Quality
Guests found the rooms to be clean, comfortable, and well-appointed.
Amenities
The amenities, including the gym and pool, received mixed reviews, with some guests noting the lack of spa services.
Value for Money
Opinions on the price point were divided, with some guests feeling it was reasonable given the location, while others found it slightly high for the offerings.
Food and Beverage
Overall, guests enjoyed the breakfast and restaurant services, though some suggested more variety would enhance the experience.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less<ul> <li>Reservations are required for golf tee times and massage services. Reservations can be made by contacting the riad prior to arrival, using the contact information on the booking confirmation. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Contactless check-in and contactless check-out are available.</li> </ul>
Reviews (51)
elham
6 months ago
10.0
The riad itself is absolutely stunning. The staff are amazing, very professional and friendly. Breakfast was great. We had two rooms, and they were both clean and comfortable.
Mervet
7 months ago
10.0
It was great
MARTHA
8 months ago
10.0
Beautiful
Charles
1 year ago
10.0
Beautiful hotel. friendly and attentive staff.
Simo
1 year ago
10.0
Amazing place, the best is Fes.
Susanna
1 year ago
8.0
Staff is very helpful and accommodating! The property is beautiful!
Amanda
1 year ago
10.0
Above and beyond, from the staff to the food. Each and ever detail was thought of and so beautifully well done. Zahara is so on top of things and the details of the hospitality were so perfect<3
Holly
1 year ago
10.0
Staying at Riad El Amine is what I imagine being a guest at a wealthy friend’s palace would be like. There isn’t formal check-in desk — just exceedingly helpful staff and terrific facilities. The suite, the courtyard, the roof terrace, the pool — everything was so stunningly beautiful and meaningfully crafted, I couldn’t stop admiring the my surroundings and thinking how lucky we were just to be there. Breakfast was delicious - new treats each day! And the staff - wow - we felt so looked after and welcome. The location is good - easy to access the Medina, while also being easy to access taxis. It’s a quiet area, and we slept so well. A wonderful stay!
Fidel
1 year ago
10.0
Staff was absolutely amazing!!!!! We had the entire place to ourselves. Kids loved the pool and the VIP attention they got from staff.
Marwan
1 year ago
10.0
Beautiful Riad in bad area
kristy
1 year ago
10.0
This Riad is easy to find in The Medina in Fez. They served really good food and the staff is amazing and super helpful. They also have massage and hamam on site. The rooms are amazing and they have a rooftop bar. Would definitely recommend staying here if they have availability!
Shatina
1 year ago
10.0
As an American, this was such a unique experience. The riad was absolutely beautiful. I was continually in awe. Though there is so mich history, it was modern in the way it needed to be modern. The staff were so attentive and helpful. It was such a peaceful place to be! 10/10. I visited another riad while i was there. This one was definitely better!
Richard
2 years ago
8.0
More beautiful than most tourist attractions. This was the highlight of Fes. Only downside is that wifi does not reach the bedrooms.
Verified traveler
2 years ago
2.0
Our credit card was showing 2 charges for the 1 night of accommodation. We had several discussions with staff and the manager but the manager was not helpful in resolving this. Staff also tried to overcharge for food we had from the bar menu when we were checking out (nearly doubling the actual cost). The bathroom was very smelly. No wifi available in the rooms, only in the public areas.
Rajvee
2 years ago
6.0
The Riad was gorgeous and lavish. The staff who work there- Munir, Halima were amazing. The breakfast and dinner were absolutely great. The hammam was a new spa- not a true spa. While Halima was great with the scrubbing and it was fine and convenient to get the hammam in the Riad, I don’t know if it was a truly authentic. The presidential suite we stayed in was great but the two twin beds were tiny- so if booking for older kids, beware if that. The biggest issue was the manager- who was rude, unhelpful and was almost shouting at us. Turns out plenty of people including the staff know he’s terrible and it seems the owner doesn’t care to fix this issue. I would have recommended this Riad whole heartedly but will not return here just due to him.
ba
2 years ago
10.0
Yassin and Pele were amazing taking care of all the details and making us feel really at home
Gail
2 years ago
4.0
The hotel and staff are nice. We were told we would have a coffee machine but there wasn’t one. We tried several times to communicate with hotel before arrival and tried to speak to manager while there. They charged full price for friends’ room which we tried to cancel a week before. Even hotels.com couldn’t get them to communicate. Not the kind of service I have ever encountered in my wide travels.
Carolyn
3 years ago
8.0
The public areas were beautiful. It was a unique old house. Access to some of the rooms were difficult with steep steps. The food wasn't as good as we expected. The host was very helpful when we ran into problems with transportation to the airport.
Pratik
3 years ago
10.0
Yassin is a great manager and was nothing but supportive in our travels to Fez
Jean
3 years ago
8.0
Le Riad était très jolie et le personnel très accueillant. Cependant, le manque d’accès au wifi a l’étage de nos chambres était frustrant. Deuxièmement, le hammam était en rénovation. Troisièmement, a part des choix limités pour dîner, les mets n’était pas des meilleures.
Sylvia
3 years ago
10.0
Just like the title says it, Riad El Amine is probably the best place to stay in Fes. Location is excellent (close to the Medina perimeter, in a very quiet location just a few steps from the bustling Medina), inside you’ll feel immersed in the magic of this beautiful country. The food and the great service of all the Staff were the best, everybody was friendly, courteous and professional, making you feel like at home. We will definitely come back to this Riad! Choukran bezef!!
mariela tumene
3 years ago
10.0
excellent customer service,plase was like a palace,clean,everything was espectacular
Verified traveler
3 years ago
10.0
This was the best hotel I stayed in Morocco so far. Great service, very friendly staff, clean and close to everything
Camille
3 years ago
10.0
Cet hôtel est simplement magnifique et incroyable. On se sent dans un mini palais. Les employés sont extrêmement gentils et attentionnés. Ce fut un réel plaisir de revenir à l’hôtel après nos journées dans la grosse chaleur et de pouvoir se rafraîchir dans la piscine. La nourriture est simplement succulente. Le petit déjeuner inclus vaut vraiment la peine et je vous encourage grandement à essayer le menu du souper du riad : c’est délicieux.
Bellal
3 years ago
8.0
This place is absolutely gorgeous. The facilities are beautifully decorated and the ambience is traditional but very well kept and clean. I enjoyed my stay immensely. Just a few pointers. First of all, I think it is very important to have someone trained in hospitality or customer service available for the guests at all times. On a number of occasions, the servers were also the receptionist and sometimes they did not speak English, French or standard Arabic, which made arrangements somewhat difficult. Another thing, the hotel manager was a little bit pushy when it came to selling hotel services (taxi, massage, guided tour) without a clear confirmation or explanation of expecations. Overall, good stay, but to be excellent, need to work on customer service! Thanks!
Phillip
3 years ago
10.0
Beautiful property at a great location near the entrance of the medina. Staff were amazing and extremely attentive. Highly recommended
Mike
3 years ago
8.0
Riad is beautiful, one enters a place from 1001 nights fairytale. Rooms are huge and stylishly appointed in the same Arabian palace motives. But it shows some age and needs some TLC, especially bathroom. Overall a wonderful experience
Oleg
3 years ago
10.0
Everything good, but For every bottle of water we asked in room hotel charged
Verified traveler
5 years ago
10.0
Beautiful Riad near the Medina of Fes. Top service and great dining. The decor is very unique. Beautiful room (El Gali). Highly recommended for a romantic get away. One single word to describe the riad is WOW. Only down side was that there was no remote control for the tv even if we asked for it twice but in fact, we would not have watched tv too much anyways.
Verified traveler
5 years ago
8.0
The ambiance was very unique and pleasing! The breakfast was good. Perhaps they could add a few more vegetarian choices to the lunch and dinner menu.
Verified traveler
6 years ago
10.0
The place is absolutely beautiful and on a very quiet street. The food is great and the people who work there are incredible
Verified traveler
6 years ago
10.0
The attentiveness of the staff was superb, the responsiveness of staff was superb, the venue was all that a Riad means in and near the Medina, and within the wider New Fes environs. A great stay!!!! A great experience!!!!
Verified traveler
6 years ago
10.0
Great decor, amazing staff. Nourdine was very welcoming, Zachariah was an amazing host, the hammam was great with a great massage given by Zanab.
Emily
6 years ago
8.0
We had a lovely stay here and especially appreciated the hospitality and service from the staff (Zachariah went out of his way to make our stay perfect).
Verified traveler
6 years ago
8.0
Everything was great except the poor internet connection
Verified traveler
6 years ago
10.0
We had a great stay . Zacharia deserves a medal! He was the best , really made our stay pleasant and luxurious. If we needed anything he went above and beyond to make sure we received it. The place was beautiful and very Moroccan. The decor made us feel like we stepped back in time. I would recommend this riad . Only downfall: The rooftop terrace wasn’t complete when we went.
Verified traveler
6 years ago
10.0
After an initial hiccup (loud music in the atrium at 10:30), the staff responded very well. Apologetic and interested in making it up to us, they provided us with a very good time for the next 3 days.
Verified traveler
6 years ago
2.0
It was a beautiful Riad but I must mention my terrible experience with a certain staff. First of all, he mentioned about hashish and insisting that it's very good and he wasn't amused about that I am very strict with this matter. He kept staying around us when we were in bikinis, insisted us to get in the water when it was extremely cold. What I felt it seriously crossed a line was that he proposed us a whole body peeling in sauna. As I reckon, in Moroccan sauna, females should be naked but he repeated asking us for a whole body peeling, keep the door open and entering into the sauna without a notice, so that we were extremely uncomfortable and ashamed. Although he spoke a lot with us, he did not mention us small charges such as water, hamam fees, etc. It was not a really pleasant experience either. Since I got extremely sensitive due to his unpleasant and offensive behaviors, I had such an insecurity during the night since he had an access to the keys. It was sincerely beautiful and all were very kind. I have traveled all around the world during many years and this Riad was one of the most beautiful and authentic hotel. But it's sad to say that this made my trip extremely difficult and most unpleasant experience with the accommodation.
Joanna
6 years ago
10.0
Beautiful riad, delightful staff, delicious dinner and breakfast. The hamman and spa services were also great.
Matthew
6 years ago
10.0
Very welcoming and helpful staff. The location is close to the outside of the medina, so it is easy to get to from the outside.
Elena
6 years ago
8.0
This was a great hotel to stay in Fez, Morocco. Very spacious room, which feels like a palace. Great and friendly stuff. I wish it was in a better condition though. Unfortunately couldn’t use a pool due to cold weather and a Spa / jacuzzi was only available for additional charge.
Verified traveler
6 years ago
8.0
Great Location, friendly staff. Traditional Moroccan breakfast. Hammam was very good. A must try. A bit on expensive side. Riads in General have the benefit of experiencing a traditional Moroccan Guest House. The Cons are, gloomy even on sunny days, poor fresh air in bedrooms, older plumbing venting and, if you visit in winter, cold. A few more steps could make this place truly fantastic. I would reccomend and would stay here again.
Verified traveler
6 years ago
6.0
The room is big but the bathroom stinks... There was an awful smell of sewer from the bathroom so we had to keep the bathroom door shut. We saw the same comments from the other guests so we didnt ask for a room change. The riad is situated in a skechy area. You need to walk at least 15 minutes from the centre of the medina. We had been approached by different strangers when we were on the way back to the riad. Not the best location I would say. The dinner in the riad was extraordinarily expensive compared to the other restaurants in the same area, costing us about 700DH for two persons. The food quality was alright. However, it is worth mentioning that I had a dinner in Four Seasons Casablanca which costed me the same price. I felt
Verified traveler
6 years ago
4.0
Although the interior is quite lovely, this riad is in a sketchy residential area and at least a 20 minute walk from anything. Staff were dismissive and unhelpful - I asked for directions and they said use the GPS on your phone. Half the lights, the tv and the toilet seat were broken in my room. You're better off staying near the Blue Gate
Alex
6 years ago
10.0
I loved staying here. I was one of the only people and the staff went above and beyond to make me comfortable. From adjusting meal options to even offering to bring my food to my room where it was warmer. They were so lovely and I definitely recommend it. I didnt get to use the spa but did get a tour and it looked SOOO nice especially compared to all the others ive toured in riads of similar prices, so I recommend others take advantage. Every person who worked here was lovely and it was just great :)
Alex
6 years ago
10.0
SUCH amazing food and kind people and the best room!!
Verified traveler
6 years ago
6.0
Riad El Amime is located just outside the Medina in Old town. It's easy to get to with car and you don't have to drag your luggage across the many ally ways of the Medina. The Riad is pretty but needs some upgrades. I was a bit discouraged upon arriving and not having any one speak English on hand. The welcome wasn't what I expected and it was hard to even get a map with some directions. he lady that check us in was friendly and tried to help but the language was a barrier. The common areas are a bit run down and the lights are kept off so you don't feel welcome to just take a load off after a day of roaming around. The actual room is nice and spacious. Once again it can use some updating. The tub in our room was badly scuffed up, the hair dryer didn't really work but the AC/Heater and TV worked well. The gentleman in the evening spoke English and was very friendly and helped us a lot. He made us feel more comfortable. the Continental breakfast is simple and refreshing. We had dinner one night and it was good. The room dinner was served in was cold and they tried getting the fire place going but it took time. They are looking to expand and i hope they remodel the existing rooms and common areas. I liked the location as it was easy to get to the Medina and new town from here. I'm not sure I'd stay here again unless they did some upgrades.
maxi
7 years ago
10.0
Zach was amazing, he attended to all our needs including booking a day tour for us last minute. He also arranged transport for us to go to Chefchaouen and we had a great driver Pedro who was also our own personal photographer. The Riad was very photogenic with the Pool and the food was amazing too. The price was very good and We would definitely stay there again.
Jamie
7 years ago
10.0
We loved Riad El Amine, both for our stay and for the excellent cuisine for breakfast, lunch and dinner! Stepping into the Riad and sipping fresh mint tea immediately calms you. We found the service to be excellent! The room is comfortable, clean and well decorated, we had an excellent stay at Riad El Amine!
Jan
7 years ago
8.0
Based on our room and the rate paid, I would not recommend this Riad. However The Raid is beautiful. Staff very helpful and friendly, great service from Zacharia. However our room was not great. Bathroom lower level than bedroom. 2 Lights in bathroom not working. It took 24 hrs to fix. Bath very high off the floor, no hand rail to assist in get out. Robe had no hangers. Only one extra pillow in robe with no cover on it. TV did not work at all. Over head light in bedroom not working, hence room dark. Two beds put together and against the wall , I had to climb over my husband when I needed to get out. The only bedding on the bed were lower and upper sheet and pillows, not blanket in the room to be found. The room was 3 flights up a steep and narrow stairwell . No elevator . My husband had open heart surgery 3 years ago. I complained and was told no other rooms available. We would never have booked at this Riad if I was aware where the room was situated. This place needs regular maintenance checks . And position of that particular room should be advised when booked.
William
7 years ago
10.0
A beautiful riad, very comfortable, excellent breakfast, good location, and, most important, very friendly and helpful staff
Starts From
$188.00 / night
Fes, 30110, Fes, MA
Nearby Landmarks & Visits
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
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