Gray Boutique Hotel Casablanca
Chain: Not Available
Description
Experience elegance and comfort at Gray Boutique Hotel Casablanca, where luxury meets relaxation in the heart of Anfa.
Spa and Wellness
Indulge in our luxurious spa, offering a range of massages, body treatments, and rejuvenating facials. Unwind in the steam room or energize at the fully-equipped fitness center for the ultimate wellness experience.
Gastronomic Delights
Savor international cuisine at Le Gray Restaurant or grab a quick bite at our charming café. With 24-hour room service and a relaxed bar/lounge, your culinary cravings are always catered to.
Convenient Amenities
Enjoy hassle-free stays with express check-in/out, complimentary Wi-Fi, and concierge services. Our hotel features elegant meeting rooms and an airport shuttle service, ensuring your business and leisure needs are seamlessly met.
Don’t miss out on an unforgettable stay – book your room now!
Sentiment Analysis
Clean rooms
Friendly staff
Great location
Comfortable beds
Popular Amenities
Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Steam room
Elevator
Fitness facilities
Shopping on site
Breakfast available (surcharge)
Availability Side
Suite (Ambassador Double)
1 King Bed646-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - Free WiFi and wired internet accessEntertainment -...
Executive Suite, 1 King Bed
1 King Bed807-sq-foot room, located on the top floor, city viewsLayout - Bedroom, living room, and dining areaInternet - Free WiFi and wired internet...
Deluxe Suite
1 King Bed592-sq-foot room, located on the top floor, city viewsLayout - Bedroom, living room, and dining areaInternet - Free WiFi and wired internet...
Guest Sentiment Categories
Cleanliness
Guests consistently mentioned clean rooms as a standout feature of the hotel.
Service
The friendly and attentive staff received high praise, especially for their helpfulness.
Location
The hotel's location near key attractions and amenities was appreciated by guests.
Room Quality
While rooms were generally comfortable, some guests mentioned issues with size and maintenance.
Amenities
The amenities provided were satisfactory, with some guests highlighting areas for improvement, such as spa services.
Value for Money
Opinions on pricing varied, with some guests feeling it was reasonable and others expressing concerns about value.
Food and Beverage
While breakfast and restaurant services were generally well-received, some guests suggested improvements in variety and pricing.
Overall Experience
The majority of guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Contactless check-out is available.</li> </ul>
Reviews (32)
Michael S
5 months ago
8.0
Conveniently located and reasonably priced. It’s not a five star property, but it is a good bang for you buck.
Marvinstorn
5 months ago
6.0
Reasonable value but it's a bit tired. Lack of attention to detail. No batteries in remote, hairdryer not working, gym machines not working. A comfortable bed though. Friendly staff. It would rate as a Star hotel elsewhere.
flatwhite10
5 months ago
6.0
This hotel was OK. On the plus side, my room was VERY large and quiet so I got a lot of sleep after a long transatlantic flight. The air conditioning was good. The front desk attendees were friendly and the breakfast was decent. However, the hotel could be anywhere in the world and doesn't feel at all Moroccan. The facade is somewhat dismal. And there is not much around the neighborhood - it doesn't feel central to anything.
karim
5 months ago
10.0
super hôtel, je recommande. Réception au top on se sent à la maison.
ambis2018
7 months ago
6.0
My wife and I spent 2 nights at this establishment. We were pleasantly surprised to be upgraded to a superior room on arrival. However, not sure why it was deemed an upgrade as the room had seen better days, in my opinion. We checked in after midnight and as there was not adequate bottled water in the room, we requested a big bottle and asked for it to be charged to the room. To our surprise the front desk rang us as we were finally going to sleep and wanted us to settle immediately. Thankfully, I managed to convince him that we would settle it when we checked out. The other annoying thing about this establishment was that at breakfast on both the days we were there, they had run out of hot food! we had to ask and wait - particulary stressful if one has a pre-arranged guided tour schedule to keep.
Rahul
8 months ago
6.0
Short staffed( may be because of Ramadaan) Hot food at breakfast finished within 20 minutes & not replaced.
John
8 months ago
10.0
Reasonably good hotel, but a bit expensive
clivea922
8 months ago
2.0
One of the worst hotels I have stayed in. I am celiac and got down to breakfast to find nothing available from the hot section. There were 15 people dining and no attempt to refill. Only because the guide bought me some bread allowed me to eat something.
thevinnie
8 months ago
6.0
This is a small boutique small hotel on a side street. It is hard to find without a guide or a taxi driver. There is lots of shopping in the area. However, the area was a mix of both upscale and downscale places. The staff was helpful. The food was fine. The bed was fine. The TV was hard to work.
Michele
8 months ago
8.0
Hotel is located in a quite neighborhood. Room was really big, so no problem for space. Bathroom was not really new. In fact, it needs a renovation: shower tiles are dismantling by the water, shower door couldn't close completely.
GUILLAUME
10 months ago
8.0
En 2025 il est difficilement compréhensible d'avoir un hôtel 4 étoiles avec un Wifi quasi inexistant ! Dommage car l'hôtel est bien dans l'ensemble
karinamarina14
10 months ago
4.0
The hotel does not deserve 5 stars…i had the 105 room and it was ok but the balcony was dirty,the walls were dirty,the room was also dirty. it hasn’t cutlery and plates ,just one spoon for coffee…also the bed was good …at this price ,the hotel don t get that hype sorry xx
oldermomma
10 months ago
8.0
Small hotel with mini suites. Comfortable bed. Had to ask for safe to be placed in my room. Needed help to figure out how to use TV's. Pleasant bar with great staff. Included breakfast was good but coffee was weak even when adding one or two shots of espresso. Thermostat in suite seemed not to work but rather be on a centralized system. Bathroom and shower worked well other than flooding the bathroom and adjacent hallway.
Extraordinary782232
10 months ago
6.0
Mixed feelings about this hotel. Some elements were very good. The suite was large and comfortable, there was a coffee machine provided but no coffee pods. The breakfast was very average but the staff were great. The hotel area is a bit rundown but banks and food options are very close.
Naushaba
11 months ago
10.0
The hotel room was wonderful. Breakfast was good but disorganized. Two ladies arguing with each other . Did not even ask us if we wanted anything!
pavelkryuchkov
11 months ago
8.0
Nice 5 star hotel is located not far from city center, there is sauna free of charge, hammam and massage, laundry (not free), restaurant and bar is open in the daytime and there is room service in the night. Rooms are clean and cleaning service is good and there is a balcony.
748glennb
1 year ago
4.0
A disappointment. We arrived at 5 pm to a room with no towels and missing pillow covers. Came back after dinner and still none! After FOUR requests we took them out of a cleaning persons cart. The email password did not work despite repeated tries either the front staff. Finally, a bellhop let us into the VIP one and it worked perfectly. The room was very dark and impossible to read was was trying to get the TV to work! Breakfast at 8 am was terrible. The buffet had basically run out of everything except pastries and bread. The table we were seated at had not been cleaned despite many clean tables. Yes they cleaned it but no cutlery. The suite itself was beautiful except for as noted above We mentioned these points to reception and were offered another breakfast. Who would want that?
Sumit
1 year ago
8.0
Good location. 15-20 mins walk to Hassan 2 mosque. An apartment hotel with a living room and a separate bedroom, and a small kitchen(not fully equipped).
Bernardo
1 year ago
10.0
Bien
UMUR
1 year ago
10.0
I have been staying at this hotel regularly, and it never disappoints. The rooms are always clean and comfortable, and the amenities are excellent. A special thank you to Khawla and Mohamed at the reception for their exceptional service. They always go above and beyond to ensure my stay is perfect. I highly recommend this hotel to anyone looking for a great experience.
Amina
1 year ago
10.0
Good experience, the staff were kind and attentive. Professional from start to finish.
Tarik
1 year ago
10.0
Non pas changé les serviettes
Joel
1 year ago
6.0
The hotel has great staff and offered good transportation to the airport. and the lobby and restaurant look great. Bed is amazing and pillows great, good space in the junior suite. However, the hotel is old, hardwood floors are dinged and stained, carpet in the hallways is very old and looks bad, the bathroom shower had water clogged, with an unfinished concrete look that is not nice (you can see dirt stains in concrete), and there is no Laundry service contrary to what's advertised in expedia.
Muhammad
1 year ago
2.0
Unfortunately, my experience at this hotel was far from satisfactory. The outdated property, coupled with dirty bathrooms resembling tiny chambers, left a lasting negative impression. No slippers were provided, and the restriction to a single key added unnecessary hassle.
Mubarak
2 years ago
8.0
The rooms are wow
Jyoti
2 years ago
10.0
Excellent customer service
Michelle
2 years ago
6.0
This hotel is pretty tired—-torn fabrics, wood floors that are knicked and dented, shower grout that has not been cleaned (or bleached) in ages, and marble that is chipped etc etc. Perhaps it was grand and one time but now it is very tired and in need of a renovation. The room I stayed in had very odd angles and limited space around the bed while the bathroom has ZERO counter space plus dirty shower tiles and grout. I wore my flip flops in the shower it was that gross. Won’t be returning there.
Hassan
2 years ago
8.0
A good place to stay. Used for a dine and sleep experience. Missing some basic kitchen stuff though, there is a nespresso machine but no complementary capsules. No slippers either etc. But overall good for the price.
Verified traveler
3 years ago
10.0
Lovely hotel, convenient for mosque & seafront. Very spacious suite which was beautifully furnished.
Eric
3 years ago
4.0
Terrible breakfast options. No regard for international guests. Hot food options limited to 2 items, not refreshed. Coffee options very poor --- even a standard coffee had to be prepared from a machine by the attendant!! Rooms do not have a desk for guests who need to work and the shower never produced hot water. The lifts had a problem of a gap between the floor and where the lift stopped -- very dangerous for people with sight issues. Terrible internet access.
Ricardo
3 years ago
4.0
Even though the staff is courteous, it doesn't make up for the rundown of the hotel. The main problem is being touted as a 5 star hotel, but since you get to a dirty neighborhood, with beggars and homeless, staying in shock. Initially you think it is a Maps error, but after seeing the sign and look for some semblances with the public photos, you understand what awaits you. The hotel is old, poorly maintained, in a terrible neighborhood, ... Far from what a 5 star customer expects. Simple things, as the lack of a soap dish, in the shower are surprising. I don't understand how this hotel can appear as a 5 star hotel, even in Morocco
Michael
3 years ago
10.0
Amazing stay. Beautiful room. Chaimaa and staff were wonderful—very friendly and helpful. Location is few blocks from many restaurants. Will definitely stay there again! Rapid and PCR Covid tests available at lab 2 blocks away too.