InsiderInns - Get Closer to the Dream

Abdullah Alshatti

4 days ago

10.0

The service,the staff very friendly The manager samira very helpful.

Cons: The diner food.

wolfgang a.

1 week ago

6.0

Gesamteindruck der Anlage ist gut. Details dann weniger. Frühstück bis 1 Uhr einzunehmen ist sehr angenehm .

Cons: Frühstück sehr einseitig, keine große Auswahl. Badezimmerausstattung ist mangelhaft, kleinste Ablageflächen, zum Duschen braucht man einen Universitätabschluss!, 1 Steckdose im Bad

Zoe

1 month ago

10.0

Another amazing stay at Villa Makassar (our third)! The building and art decor interior is amazing, we enjoy the calm atmosphere and it’s home away from home feel. The staff are amazing Samira and the front of house team make you feel welcome as soon as you arrive and are happy to help you with anything. Ismail, Youssef and Zak in the restaurant are always happy to see you and give exceptional service. The food is delicious and we enjoy all our meals. There are amazing Moroccan wines to discover. The spa is tranquil, a traditional hammam and massage during your stay is a must!!

Cons: Nothing.

Thomas

1 month ago

9.0

1 month ago

9.0

Fedt placeret, super responsive og hjælpsomt personale. Hjalp os med mange ting og var ekstra fleksible med checkud tid. Underholdene musik til aftensmaden.

Cons: Restaurenten kunne være bedre.

Christine

1 month ago

10.0

Tout était parfait ! Le personnel est d’une gentillesse incroyable, toujours aux petits soins et prêt à tout pour nous faire plaisir. Nous avons été accueillis avec beaucoup de chaleur et de professionnalisme. La chambre était spacieuse, très propre et décorée avec goût. Le restaurant est excellent, avec une cuisine raffinée et de très bonne qualité. Avant notre départ, ils nous ont même offert de délicieuses salades et permis de prendre une douche, un geste rare et très apprécié. Un grand merci à toute l’équipe de la Villa Makassar pour ce séjour inoubliable. Nous reviendrons sans hésiter !

Cons: Parfois un peu bruyant le matin lorsque certains clients faisaient rouler leurs valises très tôt (vers 4h30) et notre chambre étant proche du restaurant, la musique s’entendait un peu certains soirs. Rien de rédhibitoire, le séjour reste exceptionnel !

Helen

1 month ago

10.0

An excellent place to stay. All teams deliver an excellent level of customer service that is friendly and welcoming as well as professional and efficient - we felt very well looked after. Reception, restaurant, spa and housekeeping teams all brilliant!

2 months ago

10.0

Breakfast was included in the cost of the room. Every day it was different. Fresh juices, breads, and meats. Very satisfying. And the servers were excellent.

Cons: Nothing. The staff was very attentive. The restaurant menu was great and the food very tasty.

Sébastien

2 months ago

10.0

Nous avons passé un séjour absolument inoubliable au Riad Villa Makassar ! Dès notre arrivée, nous avons été charmés par la beauté des lieux : un riad élégant, alliant authenticité marocaine et touches art déco. Les chambres sont spacieuses, confortables et parfaitement équipées Le personnel est exceptionnel : attentif, discret et toujours disponible pour rendre service. Leur accueil chaleureux nous a fait sentir comme à la maison. Mention spéciale pour Samira qui nous a chouchouté tout le long de notre séjour. Les repas et notamment le petit-déjeuner sont vraiment copieux et délicieux, La terrasse et la piscine offrent un cadre idyllique pour se détendre après une journée de visite dans l’effervescence de Marrakech.

Cons: Rien du tout!

Liam

3 months ago

10.0

Everything, the staff were extremely friendly on a whole it was really good

Cons: Nothing

Uzair Tahir

3 months ago

10.0

Amazing service and hospitality

4 months ago

8.0

Nicola

4 months ago

9.0

Harvey

4 months ago

10.0

Staff were so pleasant and helpful

Linda

4 months ago

10.0

l'établissement est idéalement situé. le personnel est exceptionnel et le riad magnifique.

Alexandre

4 months ago

8.0

La gentillesse du personnel L’art deco magnifique Le pdj est très bien La qualité des massages

Cons: La propreté doit être améliorée

Loren

4 months ago

8.0

The style and decor was what I was looking for. Something different and a particular feelings of being transported.

Cons: Slightly dated

Maria

5 months ago

8.0

The staff is great and, the local . Near everything!

Cons: It was been reconstructed! And the pool is not so clean!

Linda

5 months ago

9.0

Ann

5 months ago

8.0

We read the reviews about this Hotel on Google and didnt have great expectations, however we found it to be wonderful stay. Room was very comfortable. The food served at dinner and breakfast was fresh and cooked to a very high standard. The Hotel itself was bright and had lots of light unlike many of its competitors, in many Arabic hotels there is minimal light in a bid to keep the rooms cool.The staff could not have been nicer and went out of their way to make us feel comfortable. There is a beautiful rooftop terrace with a bar, buzzer on the bar was responded to very quickly. Small but beautiful pool which was so refreshing after walking around the sooks all day. I would encourage you to stay at this Hotel as I truly don't think you will not be dissapointed.

Simon

5 months ago

8.0

Great staff Good food Areas to sunbathe

Cons: Old building lacking electric sockets.

Raksha

5 months ago

10.0

I thought all the staff went the extra mile with no expectation in return, especially Samirah, Jalila, Chakib, Ismail and the chefs. We were vegetarian and they accommodated our every request. The breakfasts were a highlight every morning as they would have something different everyday. So we never got bored of breakfast and it kept us going for the whole day that we saved so much money on lunches. Ibrahim was excellent with the atlas mountain tour that the hotel arranged. The staff felt like my extended family and they made us feel totally relaxed and at home. The location is perfect being in the Medina but not in the hustle bustle noisy part. Also accessible by Taxis. There was a background relaxing piano music. I also loved the background birds tweeting away in the morning – felt like I was sleeping outdoors but indoors. Never have I experienced that, felt at one with nature.

Cons: Bathroom was a little dated, but clean and livable. I believe the rooms were a little bit dark but they accommodated my request and gave me Russeaux the lighter room so no complaints on that front. Phenomenal art deco hotel with attention to detail.

Badea

5 months ago

9.0

the villa is just a corner of peace, calmness, elegance and good taste. everything made to welcome the guests. the personnel is super welcoming, smiling, helpful and generous, at the reception, at the spa and in the restaurant. Youssuf in the restaurant is just perfect!

Cons: We had a room at the groundfloor, close to the kitchen and we could hear the noise coming from the restaurant.

KAVIT

6 months ago

10.0

Amazing. Would definitely recommend!

Emma

7 months ago

10.0

Fabulous stay and would recommend staying there for it's central location.

Lee

7 months ago

9.0

Jessica

7 months ago

9.0

Came away with my dad for 4 days and stayed in Villa makassar and had the most splendid time. Room was lovely and clean, so were other parts of the hotel. Good walking distance from the medina (15 mins). Rooftop sunbathing was great apart from wish there was a pool on the roof instead of hot tub. Breakfasts were very indulgent. Staff overall were so lovely & caring! Would highly reccomend if you’re coming away for a few days :)

Lorrayne

7 months ago

9.0

Excellent Riad in the Kasbah area. Jacuzzi, outdoor pool, breakfast on the rooftop. Wine with dinner, friendly staff. Got upgraded to a super room. Lovely hotel.

David

7 months ago

10.0

Superb, attentive staff; they arranged a guide for us and gave us an unexpected packed lunch when we left. It is a very stylish Art Deco oasis, a calm haven from the hot busy streets and markets nearby. Excellent breakfast

Aaron

8 months ago

9.0

Eric

8 months ago

10.0

All the staff were lovely. It was a real family atmosphere. The food was excellent.

Alison

8 months ago

8.0

Roof top terrace. Swimming pool. Spa

Cons: Our experience of the food was hit and miss. One main course sent back The safety gas patio heater in the dining room is questionable.

Richard

8 months ago

10.0

Fantastic Riad in great location for everything in the medina. Staff are really helpful & friendly and breakfast is great.

Elena

8 months ago

6.0

Verified traveler

8 months ago

10.0

A true 5* experience in the traditional sense. This place only has 10 rooms and if you embrace it, you become a member of the family for the duration of your stay. The whole team will go out of their way to make you feel welcome and nothing is too much trouble. I was very fortunate to stay in one of the suites and all I can say is WOW! Stunning and very comfortable. Breakfast every morning was tasty and plentiful and all made fresh by the team. Dinner was also excellent - so, so tasty. The Hammam experience was fantastic and I came away feeling refreshed and renewed. The location is a balance of being part of the Medina but without the chaos of the centre. Highly recommended if you’re seeking a traditional riad experience during your travels.

Katy

8 months ago

10.0

A true 5* experience in the traditional sense. This place only has 10 rooms and if you embrace it, you become a member of the family for the duration of your stay. The whole team will go out of their way to make you feel welcome and nothing is too much trouble. I was very fortunate to stay in one of the suites and all I can say is WOW! Stunning and very comfortable. Breakfast every morning was tasty and plentiful and all made fresh by the team. Dinner was also excellent - so, so tasty. The Hammam experience was fantastic and I came away feeling refreshed and renewed. The location is a balance of being part of the Medina but without the chaos of the centre. Highly recommended if you’re seeking a traditional riad experience during your travels.

Mengyuan

8 months ago

10.0

The deco was amazing. Jalila was very helpful.

Thomas

8 months ago

10.0

Staff were super friendly and helpful. Helped us get into a restaurant which had no availability and planned an evening trip for us.

Sarah

8 months ago

9.0

Villa Makassar is an oasis of peace and calm in a fantastic location just inside the Kasbah, in a quietly bustling area and walking distance to many sights. The attention to detail in art deco design is wonderful and the whole place feels luxurious and is so photogenic. The mornings are filled with birdsong and the delicious breakfast on the roof terrace was a delightful start to the day. Best of all, without exception, the staff are kind, welcoming and helpful. Nothing is too much trouble. We were sad to leave and would love to return.

Cons: Our room was a bit dark, but that was mainly due to the design of the room which was beautiful. I didn't like the patio heater in the restaurant...I am not sure if that is safe, it didn't smell good and it was too hot! We mainly ate on the roof for breakfast so not a major issue.

Jane

9 months ago

9.0

Alison

9 months ago

10.0

Sandra

9 months ago

10.0

The hotel was lovely, the staff were super friendly and helpful.

Cons: The bathroom fixtures didn’t work properly. The overhead shower switch kept switching off. Bathtub was a bit high to climb over.

Tobias

9 months ago

10.0

Kevin

9 months ago

10.0

Fantastic staff and Manager

Cons: Nothing

Chokri

9 months ago

9.0

Everything, the facilities, the staff, the hospitality, the food, the cleanliness, the entertainment, the attention to detail etc

Cons: The internet connection could be better

colin

10 months ago

10.0

Gorgeous boutique hotel tucked in street only minutes away from Kasbah. Management & staff were very welcoming.

Gautier

10 months ago

10.0

Villa Makassar is a gem hidden in Marrakech Medina. Incredibly and nicely decorated and extremely calm. Samira, Jalila, Ismael, the Chef and all I can’t remember their names ( sorry ) all very dedicated and attentive to any demands. Food is delicious.

Cons: Nothing. All was perfect.

Metin

10 months ago

10.0

The staff were incredibly friendly and helpful and made us feel comfortable. Superb location, a leisurely walk to the souks and perfect space to relax and chillout. The hotel design and architecture was stunning. Also, to add an excellent breakfast every morning.

Tina

10 months ago

10.0

The staff were very friendly and accommodating. Felt so looked after. Excellent entertainment in the evening with the pianist. Ate most evenings there as food was excellent. It was like home from home and we thoroughly enjoyed our stay.

Ianto

11 months ago

10.0

The staff were extremely friendly and helpful and the facilities were top notch.

Cons: I hated having to leave - everything was great!

Aderonke

11 months ago

10.0

What a beautiful hotel, we were upgraded to the superior room and asked us to chose which room we wanted. The staff were very helpful and friendly. The meals were exceptional. We really enjoyed our stay

Cons: Nothing

Roman

11 months ago

10.0

Valentin

11 months ago

10.0

Good service, would recommend

Linda

11 months ago

10.0

Perfect stay! The unassuming exterior doors open and you enter into an artistic beautiful haven. Every detail of your stay has been thoughtfully curated. Room amenities are excellent. The entire environment is calm and soothing. Food was excellent and service was exceptional. Jalila and Samara were always available and so helpful. If you are looking for a 5 star stay in the Medina, you will be thrilled with this stay!

Cons: N/A

Robert

11 months ago

10.0

Grand Boutique hotel located in the centre of the town that puts some 5-Star places to shame. Samira’s staff and team were the best - nothing was too much trouble for them and we felt right at home - so much so that we extended twice! Highly recommended to experience that Marrakesh magic!

Evdoxia

1 year ago

9.0

Anna

1 year ago

9.0

Loved this riad, very peaceful inside. Beautiful terrace on the rooftop. The staff were amazing: friendly and happy to help. We also loved our room - clean, very comfortable bed and lovely terrace.

Cons: The area around is a bit messy and it’s not easy to find a parking if you’re by car.

Toni

1 year ago

10.0

Wonderful Rhiad in the Kasbah area of the city. The massage was amazing. The pianist was awesome. The staff were wonderful. Always attentive, great at communicating in English. So helpful in ordering cars and offering assistance. Premium drinks and food delicious. Room was large and the deco sensitively reminiscent of art deco era.

Cons: The room was a little too warm at night but other than that it was perfect.

Jane

1 year ago

10.0

The property was amazing, exactly as described.

Cons: It was a wonderful hotel, can’t recommend it enough.

Steve

1 year ago

8.0

Nice property with excellent staff

Zoe

1 year ago

10.0

This was our second stay, did not disappoint. We were treated like family. The room was spacious and clean with desk for working. The products in the room are great quality. The spa experience was amazing! We ate breakfast, lunch and dinner at the hotel throughout our stay all were great meals. Nothing was too much trouble for the staff. We look forward to visiting again.

Angela

1 year ago

10.0

Unbelievable service and gorgeous room. Delicious breakfast. 5 * service and so helpful

Shaina

1 year ago

10.0

Darran

1 year ago

10.0

The property is beautiful and really well maintained. It was immaculate and had everything we needed to have a really relaxing time. It is in a great location being close enough to walk to all the main attractions. The staff are amazing and nothing was too much trouble and we enjoyed some great treatments in the spa - they are probably the best we have had ever!! A fantastic stay from start to finish!!

Tony

1 year ago

10.0

Beautiful deco , excellent facilities. Great place to relax with the facilities within the villa . Location was ideal to explore

Simeon

1 year ago

10.0

Pool. Rooftop jacuzzi , rooms , staff and proximity to attraction centres

Pavel

1 year ago

10.0

Raphael

1 year ago

9.0

Yasmin

1 year ago

10.0

What a wonderful few days spent at Villa Makassar! Samira and Issam at Reception were generous with their time and advice, and available at all times. They made sure that every need was catered for - no request was too big or too small. Zakary was there to greet us with a different delicious breakfast each morning and Ismael was always on hand to ensure we had an enjoyable stay. Hidden away in the old town, Villa Makassar is within easy reach of everything you might want to visit in Marrakech. In addition, it is less than a couple of hours away from the Atlas Mountains and Essaouira - which are also a must (Both trips organised with the help of Samira and Issam with a wonderful guide, Brahim.) The jacuzzi on the roof top terrace at the end of an adventure-filled day was absolute bliss. This was my first visit to Marrakech, but certainly not my last. I look forward to seeing you all again soon!

Mateo

1 year ago

10.0

Beautiful property. Great place to stay. So many brilliant amenities. Great for friends and family and perfect for a couple.

Verified traveler

1 year ago

10.0

Nice/Calm location in the Medina. Awesome rooftop and staff that cares a great deal!! Breakfast was delish! If you want to be in the old town but be a small walk away from the crowds, this is perfect.

Lingyu

1 year ago

10.0

perfect service&restaurant，the piano bar is excellent，swimming pool&roof space is peace and lovely

Cons: WiFi not so stable

Sahir

1 year ago

10.0

Luxury Property that was deceiving from the outside and you step in its a Palace. Took some amazing photography of the premises Host Samira was perfect from start to finish during my stay

Cons: Everything was perfect although a short stay

Stein

1 year ago

9.0

Villa Makassar is highly recommended for those are looking for a quiet Riad in the Medina with a fresh and different breakfast every morning. You should also book the Hamman, highly recommended. Thanks Mrs. Samira, Mrs. Jalila, Mr. Khaled and to the staff for your hospitality and for your advice and guidance during our stay! And if you want to book a taxi, Brahim brings you everywhere +212 6 61260264.

Rohan

1 year ago

9.0

Sm

1 year ago

10.0

Absolutely brilliant on every level. Samira couldn’t do enough to make the stay perfect. Massage was the BEST. Food outstanding! Thank you

Cons: Nothing

Heather

1 year ago

8.0

The breakfast was amazing - homemade every day, served ANYTIME and always something different. Also very generous portions. The eggs on the last day - made to order (any kind) - were Moroccan style and really good!

Cons: The room didn't have a stand up shower.

Karol

1 year ago

10.0

Design of hotel is extraordinary, Kitchen dinner excellent, Service personnel will do all to make your stay great. Suites room are really nice.

Cons: If you look sun there is teracce on roof top with whirpool, heated pool is located in basement with limited sun shine.

Anastasia

1 year ago

10.0

Great little hotel with super friendly staff, amazing fresh breakfast with different choices every day, lovely hamam experience and relaxing roof terrace to enjoy the sunshine. The area is quiet and we felt very safe and looked after by attentive hotel personal. Would love to stay again! Thanks for the great memories. P.S. I forgot to mention an amazing live music every night in the restaurant.

Joseph

1 year ago

10.0

Absolutely loved Villa Makassar. Everything was perfect the staff were so friendly and helpful. The food was great and the location was perfect. Would highly recommend and will certainly be coming back.

Cons: Nothing

Fathia

1 year ago

10.0

Fantastic Riad, extremely clean, with great service at the restaurant and reception. Special mention to Samira for her welcoming and kindness!

Colin

1 year ago

10.0

My partner and I stayed here over the Christmas holidays. We both loved it. The hotel is an oasis from the chaos of the city. The staff were incredibly friendly and helpful (tea on arrival, waited on hand and foot in the restaurant, drinks brought to our room and even gave us both a gift on our checkout). The breakfast was amazing to the point that we couldn't even fit it all in there was so much provided. It's not too long a walk to the main centre and there were always taxis about outside if you didn't fancy walking it. The room was gorgeous - big bathroom, lovely Moroccan style decor, mini-bar etc The outside area on the roof was awesome with a beautiful view of the mountains. Got to lie in the Jacuzzi, and do some sunbathing with a drink in hand. Would highly recommend a stay here

Meraj

1 year ago

10.0

Well kept and away from the busy alleys of the medina in the Kasbah area but close enough to walk there. The staff were great, impeccable service, always on hand to recommend places, organise bookings and just generally make it a more comfortable stay. Special mentions to Khalid and Mohamed Simon, thank you. Would definitely stay here again, highly recommend it!

Cons: Nothing to dislike

Orla

1 year ago

10.0

The staff went above and beyond to make our stay memorable

Cons: Everything was great!

Gillian

2 years ago

9.0

the staff were so friendly and would do anything for you, they made our stay very special. The Riad was beautiful and peaceful. We had an amazing week.

Peter

2 years ago

10.0

Great experience with a traditionel Marokkaner brakfast served by our fantastic waiter, This restaurant leaves you with lifetime memory's.

Cons: We look forward to come back and see the new and up grated terrasse - a great potential with a beautiful sunset

Anonymous

2 years ago

8.0

beautiful styling and decor.

Cons: nothing

Loic

2 years ago

10.0

Anonymous

2 years ago

10.0

atmosphere and politeness to every guest

Cons: nothing

Frederick

2 years ago

10.0

We arrived late and left early. The short time we were there, they went out of their way to do everything they could for us. Would highly recommend this hotel.

Ward

2 years ago

10.0

Beautiful hotel, very tasteful

Jacqui

2 years ago

8.0

Beautiful Riad in an oasis of calm. Food was beautiful, with a talented pianist on one of the evenings. Only a 20 minute walk to the main square. Lovely rooftop terrace.

Cons: Nothing

Mac

2 years ago

9.0

Ashrymaty

2 years ago

8.0

This property was lovely and quite traditional so may be a little different from what Americans are used to. Staff and service was amazing. My only con is that I didn't receive my VIP upgrade or gift.

Flora

2 years ago

9.0

great decor and nice staff

Cons: maybe heated pool will make it to perfection

Rosie

2 years ago

8.0

very clean and sharp art deco styling. Location was excellent

Cons: it was rather dark but can see would be wonderful when very hot. would love to see the plants and feel of the place in summer season

Sultana

2 years ago

9.0

the property inside is stunning we loved the interior.

Cons: The only thing was the indoor jacuzzi was cold so we couldn’t use it.

Brian

2 years ago

9.0

Very friendly and helpful staff. Well decorated interior. Quiet room with a comfy bed.

Cons: Water ran into the floor from the shower and the "hot tub" in the hamam was cold.

Dylon

2 years ago

10.0

We had a wonderful stay here! The property is in prime location and the deco is beautiful The staff especially are great- super helpful with booking reservations and giving top suggestions and very welcoming going above and beyond to make our stay in Marrakesh perfect

Noel

3 years ago

10.0

Blessings

3 years ago

9.0

deco and very friendly and attentive staff , made our stay really beautiful

Cons: nothing

Mary

3 years ago

10.0

The staff, the breakfast, and availability of the spa and treatments offered.

Cons: Dinner food. I wish there was more selection of Moroccan food.

Paul

3 years ago

9.0

Michael

3 years ago

10.0

Very clean, food very good, helpful staff, if you like art Deco you will love the decor. Very close to many sites, walking distance to everything

CLAUDIA

3 years ago

6.0

It’s nice but overpriced for what you get. AC didn’t work. TV didn’t work.

Peter

6 years ago

8.0

Stayed for 1 night in Villa Makassar. Very nice and friendly place. Great service from the staff. Beautiful terass. On the negative side, and not to be blamed the Raid, we booked our room from the taxi between Agadir and Marrakech, so we go the last room they had available. The room was small and a bit claustrophobic. If we return again, we will for sure reserve in batter time and make sure to get a suite. All in all, very positive, but to stay more than one night in that small room with limited close to no windows, its not for us.

Adrian

6 years ago

4.0

The room we book was dark and also have a bad looking toilet,the lid was losing the painting and seems like need a new one , we talk to front desk and right away the offer to us a new room “ upgrade “ without shower, only a jacuzzi where you suppose to take a shower , well it didn’t work at all , we call front desk and they send someone to fixed, nothing was resolved. I don’t blame the staff for this , because all of them specially “ Hanna “ doing a GREAT job, the hotel needs repair all over , we ending having a shower outside in the spa , really inconvenient to move around the hotel to take a shower . I want to thank Hanna for all she did from the beginning Was helping me to park my car and show me the streets are pins the medina I hope that the hotel owner will take care of the repairs have to be done ASAP

Katie

6 years ago

10.0

Amazing customer service. We are very thankful that they allowed us to check in early, we only had a few hours of sleep, so this exception was major for us. Everyone was so friendly from beginning to end. The hotel itself is beautiful, you truly escape from all the noise.

Dhru

6 years ago

10.0

The property was awesome. Staff were fantastic. Nabil,saad,munir,Rashid and the house keeping. Close to the Square easy to go to places and the facilities were great

Kathleen

6 years ago

4.0

The room I reserved was a Superior room. One-third of the very small room had an oversized bathtub but no shower. I was told the only other available room was a suite for 50 euro additional. It took 6 hours before my room was made available to me at approximately 5:00 in the evening. Access to electrical outlets to charge devices was very limited, difficult and involved disconnecting lamps to gain access. Since I was leaving for the airport early the next morning, i asked for breakfast at 7:00 that morning and was told that my request would be accommodated. When I arrived that morning, however, i was told that breakfast for me was arranged for 8:00. They managed to get me some breads and coffee after waiting 25 minutes. Very disappointing stay.

Verified traveler

6 years ago

10.0

Fabulous Art Deco hotel. Totally unexpected and tasteful

Verified traveler

6 years ago

10.0

This riad is absolutely stunning. The staff goes above and beyond to ensure the highest level of luxury goes off without a hitch. We stayed in the suite with a fireplace and couldn't bare to leave. We were assisted with guides, late night fireplace lighting, room service, and any other manner of help to make our trip the best it could be. I will absolutely be coming back to drink their bar dry of whiskey again soon.

Verified traveler

6 years ago

10.0

Close to the main city sites. Helpful staff, knowledgeable and friendly. Room was lovely, spacious, clean, everything we needed.

Verified traveler

6 years ago

8.0

Very good boutique hotel at the heart of Marrakech. Rooms are spacious and comfortable but cleaning was lacking. Staff were attentive but service inconsistent. Room amenities rather lacking - including no tea/coffee maker.

Ceci

6 years ago

8.0

We spent two nights with Villa Makassar. We stayed in the luxury room on the ground floor, near the kitchen, on the first night. It was a bit worn out and we could hear the conversation outside our room easily. We notified the staff on the second day and they offered us a standard room on the 1st floor. Though we can still hear conversations when people walk around, the frequencies were much lower and we can have a good sleep. All staff are nice with great hospitality, and listens to our comments and feedbacks. We also booked a car for dinner to Al Fassia. The driver is also very nice and they offered us a phone to call them when we finish the dinner so that he can picked us up back to the hotel. It is walkable to the old medina in about 20 minutes, but it would be safer to take a taxi or the hotel's car at night.

Verified traveler

6 years ago

10.0

It’s amazing!! Friendly staffs and wonderful fireplace inside the room!

Verified traveler

7 years ago

10.0

Excellent location, great friendly and informative staff and nothing was too much trouble. Would definitely visit again and recommend to other travellers.

Harj

7 years ago

10.0

Very friendly staff, lovely hotel and great location

Verified traveler

7 years ago

10.0

Can I say BELINDA BELINDA BELINDA! Really enjoyed my stay here. I went in September so wasn’t many people around due to school starting again all over. The staff was so nice, accommodating and attentive. We wanted to do local stuff so we spoke with the director who booked our excursions( when in Morocco be Moroccan).Please speak with Belinda she’s get you good price with legit people for anything you want to do. We did traditional cooking class, camel rides, tours and the SPA! You have to visit the villas spa. The room was ALWAYS clean sometimes twice a day. The villa itself is gorgeous. However the selling point is the amazing staff. Belinda runs the villa and is so full of life that you can get caught talking for hours! You have to try Rasheed Mojitos (DELICIOUS) Overall my stay was amazing and I will be back here! Already looking to book for the new year.

Ebi

7 years ago

10.0

It was kind of a new experience with a hotel with Riyadh:)

Verified traveler

7 years ago

10.0

A lovely stay, great place. Room very clean, friendly and helpful staff organised fantastic trip to Ourika valley.

mona

7 years ago

2.0

Hotel was in the middle of old medina, small, all rooms were cold, cockroaches seen in courtyard, minimum staffing levels so everything took at least an hour to be received. We moved hotels after just 24hours. Would not recommend at all

Verified traveler

8 years ago

10.0

Great hosts, helped make reservations at Al-Fassia for dinner. I did catch a charge for an airport transfer we did not use. Also I asked for a taxi to the airport but instead almost was charged for an airport transfer (again). The room we had was an inner courtyard that didn’t have much light and we overlooked the kitchen/staff quarters, so not much for views. A bit of a walk from the Medina, which was nice for us but may not be for everyone who want to be closer.

Bernard

8 years ago

10.0

Very little to fault here, apart, perhaps, that the hotel feels slightly austere in so far as its public spaces are far more extensive than the 10 rooms require. Aesthetically, it is beautiful, but there's a slight lack of ambiance, owing to the fact that there are so few guests around. Service is impeccable and friendly.

chris

8 years ago

10.0

Beautiful Riad/Villa in an Art Deco boutique style, lovely roof top terrace with outdoor hot tub. Staff very attentive with only 10 rooms you are treated like royalty. The restaurant is highly rated amongst fine dining experiences. We received an upgrade to a suite on our last night. The location is great in the Kasbah close to the souks and good restaurants.

Darren

8 years ago

8.0

Great location, great riad and unbelievably tranquil when stepping in from the street. Perfect for a break away and good spa. Don't expect good bar service, you can get a drink but not at anytime. Great location if you want some time out.

Nicholas

8 years ago

10.0

This boutique hotel (Riad) was an oasis in a city that exceeded expectations. The staff could not do enough to ensure we had a great trip

Verified traveler

8 years ago

10.0

Villa Makassar was in a great location. Staff were very hopefully and friendly. Definitely would recommend to stay here

Verified traveler

8 years ago

8.0

Very good morrocan hospitality. Great location inside the medina. Very attentive staff.

Orkan

8 years ago

10.0

Our stay at the Villa Makassar was beyond our expectations. First of, the Art Deco architecture was very well put together; even in the Souks and Kasbah. After a tiring day, arriving at this hotel always felt like a sanctuary. Furthermore, the help of the staff was always impeccable; with special thanks to ZİNEB and AZİZ. They always went further and beyond to help us; booked our restaurants for every single nite and they were all incredible. Thanks for the hospitality!!!

World traveler

8 years ago

4.0

Staff was friendly. Our room did not have any windows. The the water in the shower was cold and the sink in the tub was clughed up. Completely over rated and over priced.

Vanessa

8 years ago

10.0

We spent three nights in this wonderful riad. We were welcomed by the Manager with mint tea and pastries. It is an immediate oasis of calm when you step into the entrance. Beautiful courtyard and wonderful terrace. So peaceful. The staff were incredibly welcoming, courteous and kind. Breakfast was delicious and always beautifully served.

Murat

9 years ago

10.0

Wonderful Staff, beautiful rooms, we had a junior suite and a standard room (Nothing about the rooms are standard! they are beautiful) , anything we wished for the Staff at the hotel made sure we got, Housekeeping not only cleaned our rooms, they even iron the shirt we left out on the armchair. As a General Manager of a 5* Hotel myself, It is my pleasure to recommend this gorgeous little hotel to anyone who appreciates style, architecture, good service and tasteful decor.

Graham

9 years ago

8.0

The hotel is ideally situated in the Kasbah area of Marrakesh....very good for all the main sites to see in the Medina....and very safe. Villa Makassar is very Art Deco and all the staff provide excellent customer service. Our experience got off to a bad start as we were picked up at the airport by a driver from the hotel. We had booked to be met by a company Easy Transfers. I showed the driver our paperwork and he readily agreed to take us to the hotel. Little did we know we had taken someone else's taxi. The upshot is that despite paying in advance for an airport transfer we were then charged again for the hotels own taxi. One of life's experiences We suppose but the driver should have clearly established who we were....holding up a sign saying Villa Makassar without any guest names is simply not good enough. The hotel is ideally situated for the airport being only 10-15 mins away. On he downside the pool area was a little disappointing (dark and small) and whilst the roof terrace was big it needed more softer landscaping. At night despite the hotel being nearly full there were very few lights/ candles around to create a welcoming atmosphere. Having said all that the staff were all very helpful and we would definitely be happy to return.

Ned

9 years ago

10.0

It is a nice, comfortable and quiet hotel, designed in Art Deco style -- a tribute to an era. Jamaa al Fnaa is a good 20 mn away walking, but you can always catch a petit taxi which will shorten the transfer time at a low price.

Steve

9 years ago

6.0

As regular travellers, we had high expectations, however, this hotel did not meet our expectations. We booked a top room but found we needed to supplement the room with bottled water, tea bags etc. additionally, although the room had satellite coverage only two English channels were watchable ( both news). The breakfast menu/choice was extremely disappointing, no available cereals with the main choice consisting of a mixture of breads and jam. On our morning of departure we requested an early morning call (never received), and breakfast in the room only to find it had been laid out in the restaurant 10 minutes before departure.

David

9 years ago

8.0

Very good location within the Medina and what a wonderful surprise when you open the door and step into Villa Makassar! It was like stepping into another world, tranquil, beautiful art deco design and style, fantastic staff who were so helpful and pleasant! The room was spacious and beautifully decorated, perfect! The only disappointment was the food, very disappointing! If they resolved the food, it would be a perfect base in Marrakech!

Verified traveler

9 years ago

8.0

Indeed a very nice Riad. Well situated only 15 minutes walk from the main square. Enjoyed it very much. Very nice staff and atmosphere.

Nadine

9 years ago

6.0

It was very quiet at the hotel and the staff were accommodating but there only seemed to be 4/5 staff over the 24hours. The nighttime staff were not great and service was extremely slow. Food was simple each morning and lots of bread!! Not really 5 star but the facilities were lovely just a shame that the service was disappointing.

Verified traveler

9 years ago

8.0

Hotel within Medina, everything within walking distance. Very helpful and friendly staff and beautiful building.

Jan

9 years ago

10.0

We have just returned from a wonderful 4 day stay at this lovely hotel. Fantastic staff, very attentive and nothing is too much trouble. The first room we were given was a little dark but as soon as they were made aware of this we were offered an alternative which was not only lighter but also much bigger. Rooms were kept immaculately clean with linens changed daily. Breakfasts were great with a selection of bread, pastries and pancakes served with freshly squeezed orange juice and coffee or tea. Eggs were also on the menu, cooked to your preference. The omelettes were very good! We ate dinner in the restaurant on two occasions and the food is Michelin star quality at very reasonable prices. Would recommend this hotel to anyone looking for some winter sun. We had beautiful weather for the duration of our stay and enjoyed spending time on the large roof terrace. The location is perfect for walking to the main square and other tourist attractions. The staff speak English which was a great help! Thank you Claudine and Yusuf for making our stay so enjoyable.

J

9 years ago

10.0

Very good. No complaints. AMAZING breakfast and spa.

Lizzie

9 years ago

10.0

As soon as we arrived at the airport and were met by our transfer we knew we were in for a good week so headed to the hotel with positive vibes! On arrival we were welcomed with traditional Moroccan tea and told about excursions available before given a tour of the hotel and finally being shown to our room - what a fantastic start! Our room was compact but had everything we needed for a four night stay including a large shower and bath robes, both of which are a thumbs up from me. The hotel staff could not have been friendlier and were so attentive to your every need, nothing was too much. They arranged all our tours and the providers were all great. We tested out the Hammam/Sauna and the Jacuzzi plus I had a facial and a massage in the spa which were both lovely. We'd love to return to Villa Makassar in the summer months when we can make more use of the roof terrace and sun beds! One last thing - a BIG thank you to all at Villa Makassar who made our stay superb :)

sara

9 years ago

10.0

We went for 2 nights when we arrived to the hotel we was amazed about the way has been built it's beautiful everywhere rooms ,outside , dinning room ,swimming pool. The staff excellent very mannerd ,helpful . Very clean every where, food superb plus beautiful plates sliver cuttleries. Walking distance to the alfnaa square and shops. It's definitely an excellent 5 star hotel I recommend it to everyone. Thank to the extraordinary staff and the manager.

Kiki

10 years ago

10.0

Very beautiful villa, very quiet, it's in a very busy area but you don't hear a thing once inside. We had a transfer arranged from the airport by the hotel, it's less than a 20min drive to the hotel. We arrived earlier than the check in time and were given tea and a tour of the hotel and spa whilst they were getting the room ready. The roof top terrace is to die for! He also advised us of the best places to visits whilst in Marrakech. We stayed in a twin room, beds are very comfortable. The room was cleaned more than once a day and the hotel itself is generally very clean. We only had 2 meals at the hotel- lunch and breakfast. The lunch was very good, breakfast the next day was ok- will be good if you like sweet stuff for breakfast. They also offered to prepare some eggs for us, guess I just missed sausages! Everything else was fine. ALL The staff go out of their way to ensure you have a nice stay. Nothing is too much to ask for and there is always someone at reception to help. Staff would call a taxi for us whenever we were leaving the hotel, most places cost between 30-50 dirhams in a cab. I would suggest you keep the cab drivers card and use it to return to the hotel. If you want to stay somewhere near all the clubs etc then stay nearer Hivernage. I actually enjoyed visiting those other (louder) places and coming back to this lovely quiet sanctuary. Unfortunately I haven't much time to write a more deserving review of this hotel, but I do fully recommend it!

Mera

10 years ago

6.0

Close to attractions. Very friendly and helpful staff. Selma really tried her best to make me feel welcome.

Verified traveler

10 years ago

6.0

Really helpful staff, they arranged for us to eat on the roof terrace when nobody else was eating up there. The hotel was very quite - almost earily so, and the room we stayed in was quite claustrophobic witht the windows looking into the (small) courtyard. However, it was well fitted out and extremly clean.

Victoria

10 years ago

8.0

Amazing birthday treat. Riad was beautiful, quiet and peaceful. Staff were friendly and helpful. We felt like we had the whole place to ourselves. Very short walk to all the amazing market stalls and beautiful sights.

Verified traveler

10 years ago

10.0

From the moment we arrived at Villa Makassar it was clear that it was everything we wanted and more. The staff were amazingly helpful and friendly, and the whole atmosphere around the riad was incredibly relaxing. Everything was spotless, and you could see from the hard work the cleaners do that keeps everything that way. The food was delicious, really well presented and they really will cook you anything you want! A really relaxed, romantic atmosphere in the evenings which included being serenaded by a member of staff from the riad! Overall, we would have loved to have stayed longer and will hopefully return one day soon.

Max

10 years ago

10.0

Friendly staff, beautiful interiors (a wonderful contrast to the faux islamic look of many), good location within the Medina (slightly out of the tourist bustle but an easy walk from all the sites), quiet and great facilities. An ideal base to explore Marrakech and an oasis of calm once the day is done.

Emma

10 years ago

10.0

A truly magical hotel. It is an oasis of calm within easy reach of the madness of the medina. The staff, the facilities, the location...all perfect.

Verified traveler

10 years ago

10.0

A real little oasis of calm only a few minutes walk from the centre of the bustling old town. Lovely art deco inspired interior, comfortable rooms and excellent food and service. We also loved the spa and roof top bar.

couple

10 years ago

10.0

Beautiful, clean, staff all friendly and couldn't do enough for us. Close to main center.

Louis

10 years ago

10.0

Great place to stay but the service takes it over the top. Absolutely wonderful, friendly staff make this place a winner!

Gary

10 years ago

10.0

I have to admit I was a bit apprehensive about going to Marrakech because I was outside my comfort zone. However, I was proven wrong. Yes the souks are an eye opener and you will get lost but everything leads back to the square so go with it. Villa Makassar is in the medina close to the Kings palace a great location with excellent staff that can't do enough for you. We stayed in grand suite, which is bigger than the average room and recommended for a short stay and worth the extra cost. Also make use of the hotels spas after a day in the souks, you will feel even more relaxed. Villa makassar will also organise any excursions for you where you will be picked up from your hotel and returned, make sure you go to the Atlas Mountains, go on a Friday as you stop off at a Berber market and house a reel eye opener which will make you appreciate how lucky we are!!! If you want to buy a rug hold fire from the souks in the mountains you don't pay tax but take cash!!!

Verified traveler

10 years ago

10.0

Really lovely 'Riad' inside the Medina. The hotel was wonderful, beautifully decorated and with lovely facilities. A true oasis amongst the bustle of the city. In particular the staff were so friendly , accommodating and helpful...nothing too much trouble. They were very discrete but always there if you needed anything at all.

Steve & Jay

10 years ago

10.0

Excellent staff who were always very helpful and attentive. Couldn't do enough for us. Hotel is very peaceful and the food very good.

mandy

10 years ago

8.0

Our visit to Villa Makassar and we were very pleasantly surprised when we walked through a non-descript door in a wall to come upon a calm quite hotel. The hotel was excellent, staff could not have been more helpful, our only complaint was that our room and the entrance foyer were decorated in art deco which was extremly dark and we had trouble seeing in the darkness.

david & Iresine

10 years ago

8.0

Wonderfully welcoming staff . We had an enormous suit and although the weather was very disappointing every effort, log fires, gas heaters was made to keep us warm. The spa and treatments were greatly enjoyed. Unfortunately the sun deck couldn't be used much and it would have had to be much hotter to swim in the unheated pool. The Resteraunt served an enjoyable breakfast and a good selection nicely presented for dinner. It was nice to come back to an oasis of calm from the bustle of the Kasbah. The lighting in the bedrooms could be brighter but unfortunately because of the cold and wet weather we certainly didn't see the hotel and Marrakech at its best

Kim

10 years ago

10.0

Wonderful welcome, really comfy room, great breakfast. Would stay again

Verified traveler

10 years ago

6.0

Very stylish but not as helpful as one would expect at this price point. I wa left feeling that it was all OK but unexciting

Verified traveler

10 years ago

10.0

A hidden gem in Marrakech, we were so stunned to find such a wonderful place hidden behind a door in the dusty street. It really does feel like you are in the middle of nowhere once the door closes on all the noise and excitement from the busy Marrakech streets - despite the open courtyards and the roof terrace. It really is a calm place to be when you want to escape the hustle and bustle of Marrakech. But equally you are in the midst of it all when you want to be, so close to all the things that you must see when you visit Marrakech - the square, the palaces, snake charmers the lot because you are in the Medina itself. We needed to get away from the cold and rain of Scotland for a few days and it turned out to be a fantastic last minute choice. We relaxed in the spa and had the Royal Makassar Hamman, which was a great experience, didn't even bother to go out that day just enjoyed the hotel, the spa and its wonderful food in the restaurant. The other two days we enjoyed seeing the sights, eating local food, buying some spices and enjoying the warmth. Marrakech is not "full of thieves, beggars, dirty etc etc" as some people would like to portray it (I have read the reviews) - you just need to appreciate the culture and be a bit savvy and RELAX.

Chris

10 years ago

10.0

My wife and stayed here for a birthday treat. The hotel is simply superb - peaceful - opulently furnished and only a 15 walk to the central square. We ate in the restaurant one night and both the food and service were excellent. The hotel kindly made my wife a birthday cake which was a thoughtful touch. The spa facilities are also very good and I recommend the Turkish bath style wash and scrub. The reception team were lovely and the Moroccan tea on arrival was most welcome. We will stay here again.

Verified traveler

10 years ago

10.0

This hotel is beautiful and only a five minute walk to the big square. They offer guides to take you around and i suggest doing it! The staff was very helpful and had wonderful suggestions. We are vegetarians and they had options at the hotel restaurant and are very accommodating.

isabella

10 years ago

10.0

One of the the most beautiful places to stay in. The staff were lovely and not overbearing, great facilities and a really relaxing and hidden paradise.

charles

10 years ago

10.0

Stayed for a long weekend. Great room, lovely quiet hotel. Very welcoming staff organised a great excursion and generally helpful. Hotel is well located for exploring Marrakech. Great value.

Verified traveler

10 years ago

8.0

Hotel is very well located in older part of city. Close enough souks and main square, without being in it. great cafe on corner (Clock Cafe), very upscale restaurant next store with garden. Summertime would be really fun as they have nice pool, and roof deck with bar. Rooms are fine, although ours lacked a shower. Morcoccans are big on baths. Breakfast is a little relentless on breads. Staff are great, very responsive, highly accommodating. A real solid choice.

Verified traveler

10 years ago

8.0

We are there for our honeymoon. The rooms are nice and fancy, but a lot of the upgraded features are not functional / practical (e.g. Radio in the shower, squared toilet). But overall an excellent experience and the staff are very helpful and nice.

Rav

10 years ago

10.0

We stayed at villa Makassar around the New Years time. The plan was to ring in the new year with the locals in jemaa el fna but we instead went for the New Years party organised by the riad. The night was an absolute delight. From traditional Berber performers, to live music and belly dancing, it had it all. Location wise, the riad is perfectly located. Lots of things to see around, and the main square is only a brisk 15 minute walk away. Being tucked away from the hustle and bustle behind the riad walls, it felt like a natural retreat. We personally liked waking up to the sound of chirping birds. All the above aside, the main thing as far as we are concerned, that stands out for this riad is their top class service. The wait staff, the people at the reception, really do put customers at the heart of what they do, and leave no stone unturned to ensure that the stay is a memorable one. My partner, who is vegatarian, had vegatarian dishes prepared for her that weren't on the menu. Also, when she asked for a hair conditioner, that wasn't included in the room toiletries, the hotel staff actually went and got it from an outside shop. I highly recommend this riad to anyone on their first trip or on a return trip to Marrakech. Staying here makes you feel like Marrakech is home.

georges

10 years ago

10.0

You really feel at home in this stylish art déco Riad -.management and personnel are doing everything to make you confortable and welcome. Great value for money. We were staying in a luxury double suite (over 900 sq ft) - so large you think you sleep in a hotel lobby :) Some minor service details to be improved: - a phone should be installed on the terrace so that customers can order food / drinks without looking for the servers in the restaurant located two floors below - The bang and olufsen TV available in the suite was amazing 15 years ago but a flat screen would be better

Iain

10 years ago

10.0

A fantastic oasis of calm in the heart of Marrakech. Step in off a dusty street in the Kasbah, and you find yourself in an art deco haven of wonderful rooms, furniture, spaces and relaxation. Lovely welcome and wonderful service, with huge, comfortable room - ask for the biggest room! Food was great and it was nice to be able to have breakfast wherever we wanted - roof terrace, courtyard, dining room - depending on what we felt like on the day. With only a small number of rooms, you get a really personal service and all the staff make you feel valued and special. I wouldn't say that it's a place to take children - but that's maybe more out of selfishness to keep it calm, adult and special than the fact they may not like it! Quentin and his wife, who manage the hotel, could not do more to help and were lovely. They recommended places to see and eat, but also arranged personal tour guides and day trips for us. I thoroughly recommend the Villa Makassar!

Kevin

11 years ago

10.0

Villa Makassar was a intimate and lovely riad to stay in Marrakech. From the very moment we arrived we were greeted by the manager with tea and sweets and given a tour of the riad & room. Everything was excellent. The only fault I could give is that the riad is at the bottom of the medina which is a bit of walk if you aren't that young (we liked the location) to the main square.

Linda and Mark

11 years ago

10.0

Chose this Riad based on Trip Advisor comments and we were not disappointed! Paid a bit extra for a Luxury suite which was enormous and fabulous. All the staff were very friendly but were never 'in your face' yet the minute we wanted something they were there. It was so peaceful that it was hard to believe that we were so close to the real hustle and bustle of the heart of Marrakech - a 15 minute walk away. The roof-top terrace was a wonderful place to relax and sunbathe after a morning in the Souks! We stayed for 5 nights and ate dinner there twice - choosing traditional Morrocan food which was delicious. We experienced a traditional Hammam in the Spa, which was a great experience! A very chilled out sort of hotel with only 10 rooms so sometimes you feel like you have it all to yourself! Absolutely perfect!

George

11 years ago

10.0

My husband and I stayed in Villa Makassar in October 2014. This is not ordinary hotel. It is a place built, furnished and decorated with love and passion. Comfort of the guests is a priority of all employes. Marrakech town centre is interesting and alive . This " ryad" is located right in the centre but it is very quiet and peacefull. We would recomend this beautiful place.

David

11 years ago

10.0

Everything was great - lovely room, great food, friendly staff, amazing hamman

Ian

11 years ago

10.0

Hotel has captured the culture and style of Marrakesh in a modern Art Deco feel. Dark and intriguing throughout, our surroundings did not fail to disappoint after extensive research before the trip.

sue

11 years ago

10.0

Thanks to eve and team for an excellent stay. Customer service excellent and do try dinner on the rooftop, very romantic experience listening to the call to prayer and surrounding sounds whilst enjoying good food. Highly recommended

Nusrat

11 years ago

10.0

Nestled in the midst of the chaos of the Medina, and within 15 mins walking distance of the Jemaa el Fna, entering the Villa Makassar is like stepping into a world away, in a forgotten time, but yet familiar and comfortable like your own home. The riad is meticulously decorated in the art deco style, with hidden nooks and crannies for you to hide away and relax, including the spa. Each room & bathrooms are individually styled & a treasure trove of interesting pieces. The meals freshly cooked on site are delicious (cookery lessons are available at request), and the hospitality is impeccable, with attention focused on the client's wishes and needs, which are often pre empted. The staff are courteous and polite, and make you feel special.

Abid

11 years ago

10.0

Hotel was absolutely fantastic. All the staff especially the assistant manager Ismail who was absolutely brilliant. Location great close walk to the main square where all the souks are. Couple of small issues with the room but were attended to immediately.

Lulu

11 years ago

10.0

We loved the Hotel Makassar. It is just beautiful with wonderful service in a great location to explore Marrakech. It was a treat to be able to take our breakfast on the roof terrace as well as in the dining room downstairs. We loved that we could open our windows at night and sleep in the fresh air. Our only complaint at all is that there is not enough light in the rooms. It's hard to see anywhere except the bathroom.

Marcie

11 years ago

10.0

We spent a couple of nights here. We wanted to be within walking distance of The Square but in a sophisticated environment! This was it! A modern hideaway - with all of the Marrakech style one could ask for!! The suite we stayed in was roomy - great bed, nice bathroom, extra sitting areas. There were some slight anomalies - we couldn't turn the bedside lights off without unplugging them, the shower, while really beautiful - was a bit of a hassle. However, it was a pretty place! We ate breakfast and dinner in the hotel - great choices! At dinner, a wonderful man plays guitar and sings - even if you are on your own! One of the best experiences? My husband and I had a couples hammam. It was a most perfect, wonderful experience!! I have had plenty of hammams but never as great as this one!!

go go

11 years ago

8.0

Really enjoyed this riad. It's not central but it's within the medina and is very quiet. The staff are lovely and unobtrusive and there is definitely a calm and peace here. Nice respite from the hectic pace of the souks!

Verified traveler

11 years ago

8.0

Beautiful, museum-like, incredible design and decorating. Fantastic staff, great service, decent location, the breakfast was so, so, but they made eggs for me, I didn't like not having a stand up shower in my room, but jacuzzi and hamman were nice, spa was good, I also didn't like the rectangular toilet in my room. The staff were the kindest people I meet in morocco and the riad was as fabulous as nearly any of the sites I saw.

Verified traveler

11 years ago

10.0

Loved the Art Deco and the staff was very friendly. We had a marvellous stay.

Hal

11 years ago

10.0

the staff were so so friendly, accommodating and welcoming. the hotel was beautiful; the decor, location, food, room, weather and surroundings. I would highly recommend it for a romantic getaway, or a couple. The treatments were also lovely.

Verified traveler

11 years ago

10.0

The hotel was in the right place to explore the medina and the souks, The resturants where great value and the quality of food was excellent

jilly

11 years ago

8.0

Poor start, they forgot to collect us from the airport, when I phoned they denied I'd booked a transfer, but as their confirmation e mail was on my I phone this annoyed me. Generally the staff tried very hard to please, cheerful, nothing was too much trouble. The photos however implied an outdoor pool with sun-loungers, a priority for me. The pool was on the ground floor, completely in the shade and looked murky, the sun loungers on the roof terrace, I had assumed wrongly the two were together. Not given a front door key, you rang the bell or knocked and waited. This was occasionally unpleasant as if you were being hassled by local men ( yes I was a woman travelling with my teenage daughter) you felt trapped until someone let you in. Kind lovely people, but I came away disappointed.

Sundeep

11 years ago

10.0

Having a job which involves a lot of travel all over the world, it's fair to say that I have stayed at some nice hotels. I'm not over exaggerating in saying that Villa Makassar is possibly one of the nicest places I have ever stayed. The Villa is decorated in an Art Deco theme, and easily compares with other world's great Art Deco hotels - Claridges etc. You get the feeling that everything within the hotel has been meticulously chosen, it really is a love letter to the theme of Art Deco. In terms of the service, the staff are excellent and are always keen to help and make your stay as comfortable as possible. The food is also top notch with some excellent tagines (try the lemon chicken and olive), and they also do cooking classes which we were able to fit in to our stay. The Spa area is also absolutely beautiful as well. I cannot stress enough how great this place is. The combination of great staff, beautiful hotel and brilliant location make this the only place you would want to stay whilst in Marrakech.

JJsCraze

11 years ago

10.0

This hotel was an amazing hotel with a spa to die for! shame about the market outside which was abit intimating to go pass!

andy and karen

11 years ago

8.0

Very comfortable hotel rhiad, calm retreat in authentic surroundings. Very clean and well maintained, not for you if you want a 5 star European sterile hotel, but if you seek authenticity and cultural surroundings this is a great choice. Staff friendly and keen to help, a little slow in terms of service but very hospitable when asked and extremely welcoming.

Bob & Satya

12 years ago

10.0

This was our first trip to Africa. The entire experience was amazing! Villa Makassar is very peaceful, clean , spacious & quiet despite it being in the busiest Medina in Africa. Souheil as well as the rest of the staff are very knowledgable, polite & very helpful. Ask for anything & it appears immediately! We enjoyed Fatima's mouth watering breakfasts & Tajines. Nour our taxi driver/guide is very entertaining & taught us a lot about Morocco on our long trips to the mountains & the coast. From when we landed till when we left, we felt like we were the only guests in the riad.

Hong&Carl

12 years ago

10.0

We stayed there for 4 nights and checked into a smaller room initially which was still relatively normal sized. We were then kindly upgraded to a larger room as there was a cancellation. The detail in the rooms and decor is exquisite. Service was fantastic, we were well attended to, and the staff were able to help with whatever questions we had on places to visit, eat, taxi's, etc. The manager himself was most welcoming and helpful. The place is amazing as it looks in the pics, we were not disappointed. It was quiet and just perfect for what we were looking for. We spent our first day in the hotel and did not leave all day - stayed by the pool, went up to the roof terrace, and had all our meals there. This was our second trip to Marrakech, and we were there for a friends wedding on the weekend. Hotel was in a good location, in the old town Kasbah, so when you step outside, you are right in the hustle and bustle of it all but from the inside, it was like a hidden paradise! I will definitely recommend this place to anyone, and will definitely stay here when in Marrakech next!

Villa Makassar

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Superior Double Room

Breakfast Included

$189.00

Deluxe Room

Breakfast Included

$205.00

Deluxe Suite

Breakfast Included

$328.00

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Hotel Rules

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2:00 PM

11:00 AM

12 AM

3 PM

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Children and extra bed policy

Reviews (189)

Customer Reviews & Ratings

9.3 / 10

Abdullah Alshatti

wolfgang a.

Zoe

Thomas

Christine

Helen

Sébastien

Liam

Uzair Tahir

Nicola

Harvey

Linda

Alexandre

Loren

Maria

Linda

Ann

Simon

Raksha

Badea

KAVIT

Emma

Lee

Jessica

Lorrayne

David

Aaron

Eric

Alison

Richard

Elena

Verified traveler

Katy

Mengyuan

Thomas

Sarah

Jane

Alison

Sandra

Tobias