InsiderInns - Get Closer to the Dream

Alan

3 months ago

10.0

The personable staff in this establishment really stand out above any other riad or in fact hotel globally

Andrew

3 months ago

10.0

Our stay was brief but beautiful. The staff took care of our every need and the rooftop is gorgeous. To top it off - the cocktails were excellent!

Fana NEGASH

3 months ago

10.0

Everything

Lillie

3 months ago

8.0

Riad Jona was a beautiful place to be, the staff were prompt and attentive. Service was great and I'll highly recommend this place.

Stefany

3 months ago

10.0

I love the design of the hotel. It’s gorgeous and the staff are amazing. Especially Abdul who did our check in and Hassan who served us during breakfast. They were above and beyond our expectations!!

aneshia

3 months ago

10.0

The property was beautiful. Staff was friendly. I have no qualms. Thank you for a wonderful stay

raheel

4 months ago

10.0

Amazing experience staying at this gem. Great location and at the heart of the city. This place is beautiful and the pictures cannot do justice to how nice everything is. Then there is the staff, so kind and generous with their advice. Truly a memorable experience, thank you!

Chantell

4 months ago

10.0

We cannot say enough good things about this Riad. The Riad is super clean and beautifully furnished. The staff are very friendly and accommodating. The Riad breakfast is tasty and filling. We also ate dinner at the Riad one evening and it was delicious and reasonably priced. The pool is refreshing, especially in the summer heat. We also appreciated that the Riad arranged a late night pickup for us and had a staff member walk out to meet us at the Medina entrance at about 1:00 am. We would definitely stay again.

Karen

4 months ago

8.0

Beautiful riad but the rooms were hot felt like the A/C wasn’t working

Jordan

4 months ago

10.0

Lovely Riad, even nicer staff.

GrandTour05909794382

4 months ago

10.0

Great Riad, they arranged pick up from the airport and welcomed us with tea and a tour of the property. The place was clean and the staff was super friendly and helpful. They provide a map and explain the spots to go in the area. Very quiet at night. Definitely recommend.

Andrea

4 months ago

10.0

The hotel teminds me Thousand and one nights fairytale. It looks amazing, stuff was very welcomming, offered tea, guided me in the hotel and shoved me on the card, whete to go. Receptionist Mohammed was extremely polite and took me with to listen the Berber music. Only little think: the ordered taxi for early morning did not come. But receptionist made sure I get another one.

Lyne

4 months ago

10.0

I truly enjoyed staying at Riad Jona. The staff was so welcoming, the room was beautiful and the amenities were high quality. I would go back.

ESTHER

4 months ago

10.0

The hotel is very well located within the Medina, close to everything. The staff was great, all of them, and the food was delicious and freshly prepared every day.

Natalie

4 months ago

10.0

This Road was stunning lovely location. It I’d important to note that you should organise with the hotel your arrival and departure ahead of time. Whether you come from the train station or the airport you will need to negotiate with the taxi driver. Then a local will need to help guide you and carry your bags to the Road for a fee that you can negotiate. The staff is super friendly and helpful and will go out of their way to support you during your stay. Make sure you stay more than one night to enjoy all the things there are to do and see.

Abi

4 months ago

6.0

No TV in the room and the family suite was 2 sofabed rather than an

Felix

4 months ago

10.0

Me and my girlfriend stayed at the property for 5 days in the middle of June and loved it. Staff were very welcoming and friendly and always ready to help with any query. Ism was particularly nice. Our room was nice with a good bed and air conditioning - although was on the other side of the room so did get a little warm but nothing too bad. Breakfast is very good and fills you up for hours and the tea is amazing. Location is just off a market street but still quiet and if you're doing daytrips to the desert/atlas mountains then the pickup point is a nearby roundabout. Wifi was a little slow at times but not the end of the world. They had a new tablet system whilst we were there that wasn't 100% working while we stayed but the staff were accommodating for what we were booking anyway. Would recommend the Hamman and massage as well as the cooking class. Had a great time.

Brian

5 months ago

10.0

Very friendly staff, helpful and great breakfasts. Its down a quiet street just off the main souks going to the famous square. Transport from airport or day trips will drop you off at a roundabout/square very short distance away. Plenty of places to eat nearby, they also do nice food.

Abigail Leah

5 months ago

10.0

This was one of the best places I have ever stayed. The hospitality from the staff was amazing. The Riad itself is beautiful. I really enjoyed the different breakfast given each morning aswell. I would definitely stay here again.

Catherine

5 months ago

10.0

Riad Jona in Marrakech is an absolute gem! From the moment you step through its doors, you're transported into a tranquil oasis. The staff are incredibly warm and welcoming, making you feel right at home. The rooms are beautifully decorated, combining traditional Moroccan charm with modern comforts. The rooftop terrace with its lovely pool – is the perfect spot to relax and soak up the sun after exploring the vibrant souks and Jemaa el-Fnaa, which are all within easy walking distance. Highly recommended!

townshipplumbing

5 months ago

10.0

Riad Jonah was beyond expectations. top service. staff was awesome. Riad was spectacular cozy warm feel. I felt safe here. great rooms, excellent Medina location. Food was amazing. In room massage service was good. Nothing but good to say.

Will

6 months ago

10.0

Great spot

Tarrah

6 months ago

10.0

This place was in a great location, walking distance to everything! We felt very safe and the staff was very helpful! They even let us change rooms after we found that the room we had didn’t have a bathroom door instead just a curtain. I really like bathroom doors so they moved us to a room that had one and that was really appreciated! They have wonderful amenities too and I wish we were able to use them more. They were also flexible with breakfast as we had came done late one morning but they still served us. Oh and they made me the best mojito I had while In Marrakech! We had a great time! Will be back!

Joshua

6 months ago

10.0

Great to stay somehwere authentic. Staff very friendly. Traditional breakfast. Beautiful spaces with great terrace, hot tub and swimming pool. Would stay again.

Dov

6 months ago

10.0

Great staff, and facilities

Raquel

6 months ago

6.0

Typical Riad with small pool and warm tub. Our room was not as clean as I would’ve expected for the price that we paid. The shower does not have a shower curtain or a glass to contain the water so everything gets wet, everything gets slippery. The pillows are super hard and the noise from the scooters vibrates into the early morning hours as well as the hotel staff working into the late hours. I did appreciate the early morning wake up call from the resident canary. The staff are eager to accommodate but left me wanting more. The path to get there is not appealing as we walked past trash and cat poop but once we got there, it was ok. I would not stay here again. The breakfast was okay but you do need to tell them to give you eggs otherwise you end up with lots of bread.

Brent

6 months ago

10.0

Super Riad, lovely food, very nice staff. Heated pool and Belgian beers big +

ibeeez

6 months ago

10.0

I stayed at Riad Jona for one night and had a lovely experience. Check-in was warm and welcoming—they serve you traditional Moroccan tea on arrival, which is a nice touch. The riad has a boutique feel with only a handful of rooms, each uniquely named instead of numbered, which adds to the charm. The room itself was small but cozy and modern, with beautiful traditional decor. The bed was very comfortable, and the bathroom was spacious enough. They even provide an iPad for ordering room service and accessing hotel information, which was a nice modern convenience. One quirky detail is the room locks—there’s no conventional key system, just a padlock. We weren’t actually given ours and unknowingly left the room unlocked the whole time. Thankfully, it felt very safe throughout our stay, but it’s something to be aware of. Breakfast was traditional Moroccan—simple, fresh, and satisfying. A huge plus: the staff can arrange for someone to meet you and pull your luggage through the souks on a cart. Definitely take advantage of this—it saves you the hassle of navigating the narrow streets with bags. Just note that the riad is about a 10-minute walk from the main part of the souk. It’s a safe walk, but at night it can feel a bit quiet and involves passing through a couple of alleyways, so just be mindful if you're walking alone. Overall, I’d definitely recommend Riad Jona and would gladly stay there again.

Barbara

6 months ago

10.0

Beautiful, unique, clean, close to all

Ah hyun

6 months ago

10.0

Nice property and convenient location

Mickie

6 months ago

2.0

Avoid and beware!! Horrible customer service. Will not issue a refund for a reservation when we were stranded in Lisbon airport in the energy blackout and could not fly to Marrakesh. Expedia also reached out on my behalf. If they won’t provide service for this, I would not trust them with anything.

Mabel

6 months ago

10.0

I had a good experience during my stay. Attention was paid to every detail. Not to mention friendly and attentive staffs

Quinn

6 months ago

10.0

Had an amazing time at this Riad. Hassan was an amazing host and gave me lots of details about the area and where to explore. The property was immaculate. Breakfast was fresh and amazing for it being included in the price. The room was beautiful! Would highly recommend to stay here. I wish I was here longer! Rooftop & pool were fantastic to relax. The only super minor complaint was that I didn’t receive my silver VIP perk.

Junaid

6 months ago

10.0

Clean, quiet hotel. Excellent rooftop lounging area and very good breakfast. Staff was excellent. Very friendly and helpful. Hassan and Ismail were excellent hosts and provided exceptional service. Highly recommend.

Jonathan

6 months ago

10.0

Perfect service . Like being welcomed into a home. Superb breakfast and dinner options including dining on the roof terrace. Really an exceptional change from chain hotels which do not approach this experience.

Christine

7 months ago

10.0

Loved our stay here. Staff were so helpful and took such pride in their work. Were super helpful arranging transport for us, with our luggage and at breakfast. Riad was great, great location near the square. Room was comfortable, clean and had everything you need. Was definitely a boutique experience on a pedestrian-only alleyway but would recommend.

Tatiana

7 months ago

6.0

The location was good the rest was very poor. From staff attention to food quality and service

Andrew

7 months ago

10.0

Everyone was very friendly and helpful. They made me a great Negroni and the Hammam and massage. The A/C worked perfectly and the beds were comfy. I would recommend staying here!

Ebtisam

7 months ago

10.0

Staff are very helpful. Location is perfect and safe place to stay❤️💯

6paulat

7 months ago

10.0

Faultless taxi arrival arranged by the riad, where we were collected at end of road into medina and short walk to the riad. Such a great location to walk from, to pretty much everywhere of interest shown on the map we were given on arrival at Riad. Jona Staff were really great with helpful info on things to do. Breakfast was nice every morning, with fresh fruit, juice, yoghurt, toast, jams, baked items and coffee/tea We stayed 5 days and fitted in almost all walking places of interest. And it only takes a couple of days to get your bearings. Every route can eventually get you back to the big square which is minutes from Riad Jona. Nice to have jacuzzi to relax on our riad rooftop ,after a day wandering the city. We had one evening guided event with just the guide and us two. Stopped at about 6 different food trial options in and around the square while getting history about media. Incredibly intricate designs/ornamentation at the palaces and Ben Youseff school. Secret Jardin was interesting to see how they renovated a forgotten area to lovely peaceful gardens. We will go back and next time plan a visit to the Atlas mountains. Everyone was so friendly. We had a thoroughly enjoyable 5 days, and were very glad we had stayed at the Riad Jona.

Kelly

7 months ago

10.0

Just fabulous. Do not hesitate to book this Riad! Really stunning and right in the Medina. It was a bit scary navigating the alleys at 1am to find the riad but we arrived to find it was safe, beautiful and comfortable. It the light of day we found there was nothing to be scared about. The breakfast was outstanding and I loved the little rooftop pool. A huge thank you to the staff who were so welcoming and could not do enough to help.

Curiosity61214339095

7 months ago

10.0

Had a great stay. Very central, but quiet. The Riad was very clean and the staff very friendly and helpfull. Especially Mohamed gave us tips to discover the area and Hayat the chef explained the local dishes very professionell and nice during a cooking class at the hotel. Thank you. We will be back.

Ter35

7 months ago

4.0

Reading the TripAdvisor reviews and looking at the photos on the Riad Jona website we were excited to have Superior rooms here. Until we saw them. Please look at the photos I took of my room and see if it's on the same page as the enticing photos on their site. (The photos of the upper outside areas are the only ones I can see are 'right' - lovely spaces). The room was small, beige, shabby, and dirty. Not dirty in the sense that mirrors, sinks etc weren't gleaming - they were spotless - but dirty in the sense that, for example, the rugs looked as if their last wash was Noah's flood and were so grey and stained I did not like walking barefoot on them. Or the grot behind the toilet - plaster drops, mastic etc that needed scaping off. Or the window (with a chip hole through it) with paint or black sealant on the glass that needed scraping off. See my photos. How does this square with the attractive photos on their website and the generally very favourable reviews on here. I can only think that perhaps they have a programme to refurbish the 16 rooms and we got ones on the 'to do' list. I notice that one other reviewer on here posted a series of photos similar to mine - another un-refurbished room? An added irritant was that we booked 2 superior rooms on one booking and were given rooms in different buildings. On opposite sides of the alley. The management and Naturally Morocco recognised how unhappy we were. The riad waived the bill for wine (we had 2 or 4 between us each day) and produced a plate of 3 Briouats which were stellar. We also received compensation. Makes you feel better but we wish we hadn't gone here in the first place. Positives - lovely breakfast, great rooftop terrace space, helpful staff and great location about 8 mins South of the J'maa Al Fnaa. I've been to Marrakech many times. I know that you can't be too 'precious' about things like decor - Marrakech is 'shabby chic'. But the room I had at Riad Jona was just shabby.

Stephanie

8 months ago

4.0

We had a room on the ground floor beware if this is you! It’s combined with reception dining tables new arrivals and everyone in the hotel getting their keys on a night while you’re in bed he’s extremely nicer. The room on the ground floor was voiced it and visible size of damp on the walls was also not impressed with the service sunbathing on the roof you had to walk back down for like the stairs to ask for more drinks which they would then bring back up after you drunk your drink. You would then have to go back down for flights of stairs ask for a drink back up for flight of stairs and so every time you want anything. The bed in the bedroom was also super uncomfort and miss shaped. The hot tub was cold so it’s not really a hot tub. It’s just a tub full of water when you get out. You can feel all the grease on. I’m assuming the filter is not filtering very well. Didn’t try the little pool good part the roof terrace is Suntrap and the sunbeds are pretty comfortable but again you will be up and down the stairs every time you want a drink not sure if I said anything to do with Ramadan or if it’s like this all the time

Carys

8 months ago

10.0

Mohammed was amazing and escorted us to our taxi to make sure we were safe. Most beautiful riad and everyone was so welcoming and friendly to us. Wish we could’ve stayed here longer.

barry

8 months ago

10.0

What an amazing place and experience! The staff is unbelievably so accomodating and friendly. The food is excellent, but just be warned it takes time to prepare so if planning to eat in the Riad place your order well ahead of time. The bed felt so hard at first, but there's a reason for this. I woke up every morning without any back pain! The rooms are really unique with unique names, and very quiet. At least ours was, room Doran I think! The Riad has a great rooftop pool to hang around when relaxing. Unfortunately the only drawback is the breakfast is not included like some of the other Riads, other than that everything else was fantastic!

PRAVEEN

8 months ago

10.0

We had a wonderful time at the Riad. The staff is amazing and took care of every request that we had. The breakfast was fresh and sumptuous. Even though it was Ramadan, the staff went out of their way to serve breakfast early in the morning every day. The rooms are well appointed and quite spacious. The pool and jacuzzi were excellent. The riad itself is beautiful and very well located, close to the central market as well as the medina. We will definitely be coming back to Riad Jona next time we are in Morocco.

Susan

8 months ago

10.0

Fabulous stay at Riad Jona, perfect location.. staff are so friendly and very informative. Spotlessly clean. Food was amazing. Would 100% recommend this Riad.

Jose Pedro da Silva

8 months ago

10.0

The Riad Jona is very nice, beautifully decorated, with nice rooms and lpcated in a quiet area within the Medina. The staff is extremely friendly and helpful, always doing their best to help. Even though our room was on the ground floor it was very quiet. The food was always excellent (we had breakfast and one dinner). Highly recommended!

José

8 months ago

8.0

Great breakfast with Moroccan delicious dishes. I like more the staff and management services. Probably a better maintenance to renovate the entire property should be my best advice.

Raymond

8 months ago

10.0

I was concerned i couldnt find the riad in the maze of the medina. Riad Jonas sent Mohammed to meet me at the gate. That was impressive. Mohammed became my personal butler and attended to all my needs. Riad Jonas is stunningly gorgeous. Should be on the cover of Architectural Digest. Great cuusine. Greater Service. Excellent value. What a memorable experience.

Andrew

8 months ago

10.0

Great Riad with excellent service and facilities. Thoroughly recommend.

Jessica

8 months ago

10.0

Riad Jona was a wonderful place to stay during our trip to Marrakech. Amazing staff and very centrally located in the Medina.

Lara

8 months ago

10.0

Great location. Staff were friendly and very helpful. Would definitely stay again

Classicbirdie

8 months ago

4.0

It photographs beautifully on the website and yes, the roof terraces are lovely. However, if you're going to stay ensure you are given a superior room. We were promised (and paid for) a superior double. What we got was probably one of the worst rooms ever stayed in. Too many negatives to list here. Bitter disappointment. One positive. The staff are charming and helpful. The breakfasts are OK. Lovely fresh orange juice, fresh fruit salad with yogurt. Eggs, if you ask for them. There are also cake type breads. Don't believe the 5* reviews. Those reviewers were probably in superior accommodation. Well, we will know, next time we visit this exciting city, to choose alternative accommodation. Worth mentioning, if you must stay here, ask for a room at the back. Facing the Derb (alley) is NOISY very noisy. Hard beds, which some appreciate. I don't. The plumbing offers an unpleasant throwback smell sometimes. Seriously, it does not deserve its five star rating.

Verified traveler

9 months ago

8.0

Pro => Great location, clean and well designed Con => Check-in took a long time, bottom floor is noisy

Hitesh

9 months ago

8.0

Upon arrival from the airport, there is a 5 min walk via a market and cobble floor to the Riad. As our taxi was arranged via the Riad, they had arranged for a baggage transporter man (unaware to us). The baggage transporter man expected a tip however we we're yet to withdraw local currency and no ATM was nearby so we ended up giving a much larger dedomination in USD. For a Riad of this standard, you would expect the Riad to just charge extra during booking so the tip is included and avoiding these inconviences. Breakfast: Local breakfast served consisting of local breads and spreads. No cereals, eggs etc. We also experienced delays with being served, waiting almost 45 minutes. Location: The location is very good, walkable distance to all the souks. We found it safe during day and night.

Fiona Claire

9 months ago

8.0

Lovely property with wonderful roof terrace. Staff were friendly and attentive. Our room was on the ground floor and unfortunately noisy and not much privacy as the breakfast/ dining room were situated so close by.

Verified traveler

9 months ago

8.0

Great overall.. breakfast was repetative and had to request eggs and changes. Not a proper morrocan breakfast on offer but did the job. Had the suite which was nice, shower was not powerful. Lock was broken when we checked in but sorted swiftly when raised to staff. Staff were great, attentive and offered a great service. Location isnt completely safe, nearly scammed by locals down the ally, there was a local who told us to go down a very quite alley where money was on the floor. Do not go down that alley and do not pick up money or 5-6 locals will challenge you. No heated pools (hotels.com said they were heated). Also, sort your own transfers as the hotel will have their people who charge more than getting your own taxi. Nearly double. Overall a ok stay but would recommend somehwere safer.

Experience514565

9 months ago

10.0

We stayed for eight days and it was a really excellent experience. The staff were so attentive, friendly and helpful. Kahlid, Hassan, the Mohammeds and the whole team looked after us so well. The facilities have both traditional character and modern services. The rooftop terrace was a delightful space to enjoy the wonderful winter sun. We found the location ideal for exploring the medina while also being only about five minutes away from vehicle access where we could meet up with tour guides and taxis. Trip typeHoliday · Couple Rooms5.0 Service5.0 Location5.0 Kristi Tayelor5/53 months ago on Google Riad Jona was the absolute perfect place for your Moroccan getaway!! The staff was so kind and helpful at every moment, truly some of the best service I've ever experienced! They even kindly adapted the breakfast for our needs! The Riad …Read more Trip typeHoliday · Couple Rooms5.0 Service5.0 Location5.0 Hotel highlightsLuxury · Quiet · Great value Dave B5/53 months ago on Tripadvisor We really enjoyed our stay at Riad Jona! From the very first moment we arrived to our check out -- the hospitality and accommodations were outstanding and met every expectation. … Read more on Tripadvisor Melis5/5a week ago on Google All the staff and the manager are super kind and professionell! The whole hotel is just gorgeous, my room was so comfortable and the rooftop with pool is just incredible! Highly recommend Trip typeHoliday · Solo Rooms5.0 Service5.0 Location5.0 Hotel highlightsGreat view · Quiet · Great value Dania5/55 months ago on Google This Riad is located in Medina, which is an amazing location as it’s close to the touristy things as well as the major souk’s. The hosts at this Riad were incredibly attentive, kind, friendly, helpful and so much more. I could go on and on …Read more Trip typeHoliday · Friends Rooms5.0 Service5.0 Location5.0 Hotel highlightsLuxury · Quiet Jamie B5/54 months ago on Tripadvisor Tucked away in a quiet side street just shy of the main market lies the Riad Jona. … Read more on Tripadvisor Patricia Cuadra3/52 months ago on Google The rooms in the photo were better than in person. I loved the terrace and the reception, but besides that I think there are other Riads around for a better price. …Read more Trip typeHoliday · Couple Rooms2.0 Service1.0 Location3.0 Hotel highlightsQuiet Tasneem L5/5a month ago on Google Loved our stay here at Riad Jona. The riad was close to the square yet tucked away for a quiet and relaxing stay. The staff were all amazing as well. I would definitely recommend! Trip typeHoliday · Friends Rooms5.0 Service5.0 Location5.0 Luke Blakebrough5/56 months ago on Google I recently had the pleasure of staying at a wonderful hotel in Marrakech, and I must say it exceeded all my expectations. …Read more Rooms5.0 Service5.0 Location5.0 dil Khan4/53 weeks ago on Google We had great stay at Riya’d and it was in center where you walk to go square…. Room small but it’s ok bec of old riyad….. We enjoy launch …. …Read more Trip typeHoliday · Friends Rooms5.0 Service5.0 Location5.0 Hotel highlightsRomantic · Quiet · Great value Food and drinksWe don’t enjoy breakfast at all it was nothing special Very very simple very blow Aysha5/54 months ago on Google We thoroughly enjoyed our stay at Riad Jona. The location is central to the Souk, just a quick walk away and close to tourist …Read more Trip typeHoliday · Friends Rooms5.0 Service5.0 Location5.0 Hotel highlightsLuxury · Quiet · Great value £204 9–10 Mar View prices

Claire

9 months ago

10.0

The perfect place to stay for a first visit to Marrakech. Amazingly friendly and helpful staff that make you feel like family. Great location, peaceful riad with all the comforts you need. Lovely roof terraces and pools. Close to all the sights but nice and quiet. Felt very safe all the time. The staff really make this place, a great team. We would definitely stay here again, excellent value. Highly recommended.

Amanda

10 months ago

10.0

Staff very friendly. Great location and facilities with great rooftop terrace and comfy sun loungers. I would highly recommend this Riad if you are staying in Marrakech.

Zorie

10 months ago

10.0

Property was well kept . Staff was great . Communication was A1. Close to everything. If you looking for a place to stay in Marrakech Riad Jona is the place to be .

Tam

10 months ago

10.0

Excellent staff and accommodation, I'd recommend to anyone to use this Riad!

Elaine

10 months ago

10.0

Staff were very helpful and lovely. The area was very peaceful and tranquil. Lots of shopping nearby.

Adam

10 months ago

10.0

Great spot. Right inside the Medina and close to the main markets and plaza. The staff are great - polite and friendly. They even reached out to me before we travelled to ask if we needed a transport from the airport, which we really appreciated. The price was very reasonable too. The place is spotless, well kept and they do a very tasty and healthy breakfast. There's also a great chill out place on the roof if you just want to take a break from it all. Very happy with our stay.

H1141JZerikap

10 months ago

10.0

Great stay - but a couple of caveats. Breakfast is slightly different daily and is a traditional moroccan meal. Staff is fantastic and rooms are clean and inviting. We really enjoyed evenings down by the fire. Caveats are that beds are very hard and the "hot tub and heated" pool are heated by the sun... not actually heated. So too cold for December. We had traditional hamman treatments and massages at the riad. They were all great. My daughters and I were able to have them together why my husband opted only for the massage.

Emanuela

10 months ago

10.0

Great staff, nice property in a hard to beat location!

marwan

11 months ago

10.0

Warm welcome from the manager to the all the staff..

Rashida

11 months ago

8.0

Pros: What an amazing staff body, especially the following men who were so helpful and eager to help: very big smiles and works nights Mohamed; lovely Hassan who knew we loved our English breakfast tea and the VERY helpful Abdessamad. He showed us around the Riad and told us what to check out. Of course the ladies cleaning and keeping the Riad beautiful were lovely but limited English. There were some things that need work in this Riad, but the staff really changed our family experience. Genuine and sooo friendly, I felt like they were family/friends. So attentive and so welcoming. Thank you. Cons: our room’s drainage was so smelly and poor that the water didn’t go down very well. For a stunning place, the drainage system needs fixing. I didn’t realise at the time of booking that Riads are located in small alley type streets, so it’s quiet. I prefer the main road because there’s noise and no alleyways; however, I felt safe. Great location, just away from the bustle of it all. I’d recommend it, no doubt. The staff were exceptional, just unsure about the location but that’s a personal preference.

Sean

11 months ago

8.0

Service was fantastic. It's a very cool property. Easy to get to and nice rooms. Breakfast was very light but good. As others have pointed out the beds are not great. The hot tub is not hot and has no heater. That was a disappointment. The heated pool was heated to a temperature that would be fine if it was 85f but in the 60s...it's a no. The rooftop area was great to chill. It's worth a stay.

Will

11 months ago

10.0

An amazing welcome and very friendly service

Verified traveler

11 months ago

4.0

Would not recommend. The only thing positive about Riad Jona is the staff, which is very nice and helpful as other reviews mention. However so many things definitely need fixing: - ground floor room: they heavily sprayed the room in mint perfume when we first checked in and we quickly understood why: by the evening, the room smelled like mold and was extremely damp. When we complained about it the answer we received was “yeah it’s because you are on the ground floor”. That should not be an excuse to make your guests sleep in unsanitary conditions. To make up for the humidity, we put the AC colder, and I got very sick as a result. - cleanliness: in the second room we booked, there was a contact lens stuck to the bathroom sink. Makes you wonder how well they clean. The decorative bed coverings are not being washed by the way. I found other people’s hair in ours, and clearly saw the cleaning lady pick one up from the floor of another room that was being done and she just placed it back on the bed. - Noise: there is very little privacy as the doors are like closet doors and the walls paper thin. You can hear everything from outside the room. - They don’t have a manager on-site or anyone who can make decisions. The only person who can make decisions is Mike and he is located in Spain and can only be reached by email and responds 2-3 days later. Not great when you have an issue that needs fixing. They don’t even provide guests with his phone number.

Jie

11 months ago

10.0

Clean,quite and nice staffs.

Verified traveler

11 months ago

4.0

The room was not very clean and smelled really bad.

Anne-Julie

11 months ago

8.0

Bien placé pour visiter Marrakech

Leonard

11 months ago

10.0

Really enjoyed my time at Riad Jona. Staff and services were amazing. Breakfast was delicious. Facilities were very good as well. Very clean. Easy to find. Close to many shops and restaurants.

Samuel Julian

11 months ago

8.0

Authentic Riad property. It was a bit cold in the room and in the dining area (as it was outdoors). Great for access to Marrakech and makes you feel part of the place

Justyna

11 months ago

10.0

It is visible that the hosts put heart into this place, both in design and decoration as well as in hospitality.

Brett

11 months ago

10.0

Rooms were a good size, clean, and beautifully decorated. There was a roof top pool and a roof top hot tub. The best part of the Riad was the staff, who went out of their way to make sure our stay was comfortable.

Pablo

1 year ago

10.0

Good and cleaner..excellent

Rachel

1 year ago

10.0

We thoroughly enjoyed our stay at Riad Jona. After a slightly daunting walk trying to find the Riad in the myriad of little lanes we received a very warm welcome at the Riad. All the staff we helpful, particularly Mohammed who looked after us brilliantly. The room was lovely and made up well. The Riad had a lovely calm atmosphere making it a great sanctuary to return to after the hustle and bustle of the souks etc. An excellent central location for exploring the old town too.

Kimberly

1 year ago

10.0

All the staff were so helpful. They took their time showing us the hotel and explaining the area to us. We loved the service on the rooftop with the cooling pools.

Marezel

1 year ago

10.0

First and foremost… the worker especially Hassan is such an asset to this Riad. Very accommodating, gave us recommendations (do’s and don’t), took time to explain and tour us on the Riad. The place is very near to tourist attractions. We felt safe walking around the neighborhood late at night .The place is clean.

liamwP6227WQ

1 year ago

6.0

It's a great place but my friend accidently booked twice and didn't realise. The manager told him to contact Expedia to get a refund. But then the manager above him didn't approve the refund and after this their service was terrible! Very rude and aggressive. I would only go back for the jacuzzi not the service. TERRIBLE!!

Kristi

1 year ago

10.0

Riad Jona was the absolute perfect place for your Moroccan getaway!! The staff was so kind and helpful at every moment, truly some of the best service I've ever experienced! They even kindly adapted the breakfast for our needs! The Riad itself is beautifully kept and a complete oasis for the bustling streets just outside your door. The only noise you will hear is the birds chirping outside your door in the morning. I would absolutely come back and recommend anyone to do the same!!!

David Robert

1 year ago

10.0

A beautiful, calm place to stay. Close to the medina centre and quiet. The roof terrace was a great place to relax after being in the busy city.

peternU1439NB

1 year ago

2.0

My third party company (Expedia) lagged and double booked a room and the management of this room refused to send a refund. Absolutely a disaster trying to find someone who was in charge as no one was willing to take responsibility. If someone accidentally handed you twice the amount of money in cash to pay for a room, as a hotel (literally the definition of HOSPITALITY), wouldn’t you hand back the customer the money that was accidentally handed over?

davebV5590ED

1 year ago

10.0

We really enjoyed our stay at Riad Jona! From the very first moment we arrived to our check out -- the hospitality and accommodations were outstanding and met every expectation. We arrived late and call ahead to eat dinner at the Riad dining room…it was one of the best meals we had in Marrakech for sure!! The breakfast each mourning was great and tasty and would accommodate all our requests. As many have said before us…the roof top pool and tables are such a wonderful place to relax for drink and quiet reflection of your day. The staff is second to none!! Can’t say enough about Adel and his responsiveness…from getting us new reading glasses from a local store to and recommendations for food, sightseeing and directions and money exchance!! 5-Stars are not enough!! You won’t go wrong in stay here.

Kamran

1 year ago

8.0

Location is great to all the tourist site

Richard anthony

1 year ago

6.0

Roof top area and pool really good. Staff friendly and attentive. Room service overlooked. Sadly the beds were like concrete slabs and we hardly slept all week. For this reason alone we cannot return.

Adam

1 year ago

6.0

The staff was very friendly and helpful. The facility itself is a bit dated. We had a shower clog, but they fixed it immediately. Bathrooms could be updated.

Anaid Munoz

1 year ago

10.0

Beautiful place to stay, you almost forget you are staying in the middle of Medina. Decoration is stylish, beautiful terrace with a small pool to relax, very friendly personnel. I would come back for sure.

Stephen James

1 year ago

10.0

It was an oasis of calm in a bust city. The staff were accommodating, service excellent and breakfast provided a great start to each day.

Lindsay

1 year ago

10.0

The staff and service were excellent and the Riad is very beautiful. I highly recommend.

Lourdes

1 year ago

10.0

Staff was extremely corteous.

Omar

1 year ago

10.0

The food is very good, but I think the menu should have a little more food options.

jamiebB55RF

1 year ago

10.0

Tucked away in a quiet side street just shy of the main market lies the Riad Jona. From the outside it looks just like all the other buildings, but once inside you are transported away from the hustle and bustle of the streets of Marrakesh, and into an oasis. The architecture and layout are quite something. Boasting a small rooftop pool and chakuzi it's an ideal place to relax. The wait staff are very helpful, friendly and willing go out of their way to help you with any issues you may face. Hassan, our concierge was particularly helpful showing us the ins and outs of the city upon arrival. He also helped out with taxi bookings, liasing with our day tour and much more. The room was comfy, well kept and gave us everything we needed during our stay. Value for money 10/10 Comfort 10/10 Location 10/10 Service 10/10 Highly recommended. Jamie.

Kevin

1 year ago

10.0

Nous avons passé un moment extraordinaire, nous avons été traité comme des roi, le service des hôtes est parfait. Serviable attentionné et surtout aidant dans notre séjour. L'endroit est exceptionnel à 5 minutes de tout. Nous recommandons ce Riad pour votre aventure à Marrakech.

Konstantin

1 year ago

10.0

Very nice staff. Amazing location.

Kevin

1 year ago

10.0

Helpful staff. Very clean rooms with local flavor. Rooftop deck is a nice option

Mary

1 year ago

10.0

Our stay was incredible!! From the moment we arrived everyone from the staff was very accommodating and friendly. The food is fantastic and the rooms are clean and comfortable. We absolutely loved our stay and would totally recommend.

Fernando

1 year ago

6.0

The water sucks no water in the showers the Ac doesn’t work properly

Karin

1 year ago

10.0

Travelled solo so the drop off seemed sort of sketchy but once you reach the destination it’s everything as advertised beautiful property & staff

Manuel

1 year ago

8.0

My first overnight was a bit uncomfortable due to noise air conditioning and not cooling enough but at the next day I requested a room change and it was accepted at no extra charge. I did not use brekfast except orange juice and coffee. I

gabor

1 year ago

10.0

Nice cool place

gabor

1 year ago

10.0

Lovely place nice crew

Bernard

1 year ago

10.0

Really enjoyed our stay at this lovely hotel. Lose to everything and staff were really nice and very helpful. Will definitely stay here again.

Deborah L

1 year ago

10.0

Very pleased with Riad Jona. Staff was extremely nice and helpful. Food was amazing, better than the restaurants. Rooms are were clean and roomy. Highly recommend!

Sabiha

1 year ago

10.0

I enjoyed the Riad as it was beautiful with showed you the true essence of Marrakesh. It felt amazing.

Alejandro

1 year ago

10.0

Great place to stay, friendly and helpful staff. Convenient location but access only walking 5-7 minutes.

Celia

1 year ago

10.0

Riad was very clean and the workers were super friendly and attentive! We would stay here again.

Nabil

1 year ago

6.0

Three stars are Max.

Anne

1 year ago

8.0

Riad Jona is a beautiful oasis in Marrakech! I definitely recommend staying here- the staff are so friendly and accommodating and the outdoor spaces are wonderful. The food is pretty good and convenient. Our one issue was that the safes in the rooms were a bit small and not secured to the room in anyway.

Maynor

1 year ago

10.0

Abdel the person at front desk very helpful,nice. Took care of everything I needed.

Adrians

1 year ago

10.0

Excellent welcoming stuff, very tasty dinner.

Maynor

1 year ago

10.0

Abdel is an excellent person. I had had a mishap at the airport and when I arrived distraught, he was very helpful. The hotel is cozy and beautiful.

LeSalle

1 year ago

10.0

Great location and staff

Eddie

1 year ago

2.0

This was the worse 5 star riad I have stayed for a week and was not moved to a quiet room as requested. The walk to the riad from the nearest drop off point on some cobbled pathways is around 1km away or 10-15 mins walk so don’t stay here if you struggle with your suitcases or bags and it’s difficult to find. I wrote to Mike 6 times (2 months) before arrival asking for a quiet room and got the worse room in the hotel. It was next to the main entrance, staircase, kitchen (smells) and reception office with dining area to the left of the room. This is the case for all the ground floor bedrooms. The bedroom had glass panels above the door with no curtains so expect light to stream in. I asked for this to be covered up with cardboard but was ignored. There was no sound proofing as the gaps on the old rickety doors and windows will let noise in throughout the hotel. The doors are useless and locked by a padlock and can easily be kicked in. The room itself smelt of dampness as it’s open to the bathroom toilet. The shower area is open so water gets everywhere. The water drainage plug hole needs to be shut or you will smell the sewage. My sink tap moves around and toilet rocks a bit. There’s only one hand towel for two sharing a room. The breakfast is the same everyday. The waiter service have been great from Mohammed and Abdel. I would definitely not return as there are better riads or hotels elsewhere.

Erdoo

1 year ago

10.0

Lovely staff

Muhammad

1 year ago

10.0

Very good and clean Riad

HASNAIN AKBERALI

1 year ago

8.0

In the room there is no fridge to keep your cold drinks. Lights in room are not bright. Breakfast was not that good only break jam and butter. Coffee was good but tea was lemon not that good. All staff were good and polite and good services. Points to: They need to keep small fridge in roon Kettle to make tea Muslim shower in toilet.

Cheryl

1 year ago

8.0

The staff was nice. It was very close to the shopping area. Walking distance. I think that they should have phones in the room to call the staff if needed.

Amina

1 year ago

10.0

We loved our stay in Riad Jona. The staff were wonderful and going far an beyond to help. The rooms were clean and beautifully decorated. The breakfast was delicious, we loved their home-made cheese spread :) The location was great and the facilities (jacuzzi and pool) were good. Highly recommed for a great stay in Marrakech :)

Yaniv

1 year ago

10.0

Great option, Friendly staff and very welcoming. great experience. thank you.

Alissia

1 year ago

10.0

Our stay at riad Jona was fantastic! The staff were so welcoming and rooms were nice and clean. The location was perfect if you want a real experience in the Medina, and only 8 minute walk to Jema eflna. Get yourself some nice freshly squeezed juices. Restaurants and rooftops were only 5 minute walks from the Riad, with so many options! Staff also gave great recommendations and were so helpful. Thank you!!!

ALEXANDRA

1 year ago

10.0

The hotel is beautiful, food is fantastic but the best part is the personal and the attention to the client. Is right next to the central market but it is very safe. You have to walk 3 min since the street to the hotel is small for the cars

Julie

1 year ago

10.0

Mervelous stay nice and clean

Socorro Berdera

1 year ago

10.0

Friendly staff and clean

saad

1 year ago

10.0

Very beautiful Riad. When we are coming to the hotel, there were some young men who claimed to be Riad Jona staff. They brought our luggages from taxi stand to the hotel as cars cannot go inside the medina city. After finishing that they asked to give 60 Euros. Always inform the hotel about your arrival. The hotel staff was super friendly and I will stay again st this hotel.

David

1 year ago

10.0

Excellent staff who were willing to help with anything, nothing was too much. Amenities such as pool and hot tub were good to use during evenings. Easy walk to Jemaa. Breakfast by poolside was excellent. Really good riad

Patricia

1 year ago

10.0

Excellent

Christopher Lee

1 year ago

10.0

The Staff was amazing! They went above and beyond, would definitely stay here on our return trip.

Scout

1 year ago

10.0

The property is beautiful, the staff are excellent, the free breakfast is carb-heavy and sweet, it is close to some main areas to get cabs, the souks, awesome restaurants, and it felt like a nice, more intimate environment. The staff were outstanding, friendly, helpful, and genuinely kind. Would absolutely stay again.

weili

1 year ago

8.0

The location is at the end of a very narrow trail, scary when first arrived.

Rene

1 year ago

6.0

Everything went well except an issue with the A/C in the room. I was not working, we did notify management about it and they sent a technician the next day but he wasn’t able to fix it. We spent two out of our three nights in marrakech without air conditioning. They brought a fan as a temporary solution but didn’t help at all. Temperature there was 94 degrees

Rene

1 year ago

6.0

Everything went well except an issue with the A/C in the room. I was not working, we did notify management about it and they sent a technician the next day but he wasn’t able to fix it. We spent two out of our three nights in marrakech without air conditioning. They brought a fan as a temporary solution but didn’t help at all. Temperature there was 94 degrees

Georgina

1 year ago

10.0

Beautiful Riad, we had a wonderful time here. Really relaxing. Staff very attentive and plenty of space to chill out away from the hustle and bustle. Would highly recommend :)

Verified traveler

1 year ago

10.0

Pros: Extremely Kind Staff, Nice Rooms, Nice Breakfast, and in a great location for shopping. Con: You can hear every sound, so if you are a light sleeper or a loud talker, this is not the place for you.

Ruby

1 year ago

10.0

Riad Jona is a little gem tucked slightly away from the hustle and bustle of Jema El Fenaa but close enough to walk there and back within less than 10 mins. The property is beautifully decorated and very clean. It has a little pool, a hot tub and a roof top and three floors with its unique decor to enjoy time at this Riad. It’s well maintained and a very clean place. The rooms were cleaned daily and the staff were always at hand. Hassan, Abdul and Aziz are all assets to this Riad. They were so welcoming and nothing was ever too much for them. I would not hesitate to stay there again as it’s a very central place and staff are brilliant.

Phil

1 year ago

10.0

Lovely Riad in the centre, staff team could not be more helpful (booking activities, local restaurants) and friendly. All requests met with a smile and polite action. A great place to stay.

Harry

1 year ago

10.0

Excellent stay here. Staff were super friendly and the Ryiad was beautiful

Andrea

1 year ago

10.0

Staff and Riad absolutely amazing, the hotel staff could not do enough for us and made us feel very welcome

Sylvain

1 year ago

10.0

Beds were super confortable. The room and the Riad in general are really beautiful. The Moroccan breakfast is delicious. We enjoyed a lot the common areas. The pool and spa are really nice and clean. We used a shuttle service organized by the Riad from Casablanca airport. The shuttle provided bottle of water for the (about) 2 hours trip. The driver left us at the entrance of a small road and dropped our luggage in a chariot. Be aware that this is normal as the road is too small for vehicules to pass. It's also an extra small cost. Location is a little bit hard to find but the staff provided us with easy instruction on how to find the place back. They also provide tips on how much taxi costs to go from place to place and where activities are located. I would go back there for sure.

Camille

1 year ago

10.0

Charming and beautiful Riad

Wayman

1 year ago

10.0

Great great property, Staff was absolutely amazing. I loved the location. extremely convenient to everything in the medina. Property and rooms were beautiful. great value for the what you get.

Jane Marie

1 year ago

10.0

All staff were very helpful and Mohammed went above and beyond. I needed ibuprofen and as it was a Sunday all pharmacies were closed he knew one that was open and took his scooter and got us some. It’s very peaceful and quiet has a small but usually empty pool easy to get a sunbed. Convenient as walkable to main square no need for taxis to shops souks etc. Would definitely stay here again and can’t recommend it enough. My third visit and have stayed in Hivernage which it further out but Jona is perfect location.

Riad Jona

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Deluxe Room

Breakfast Included

$112.00

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Service

Location

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2:00 PM

12:00 PM

12 AM

3 PM

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Children and extra beds

General

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Children and extra beds

Reviews (130)

Customer Reviews & Ratings

9.1 / 10

Alan

Andrew

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Lillie

Stefany

aneshia

raheel

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Karen

Jordan

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Andrea

Lyne

ESTHER

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townshipplumbing

Will

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Dov

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ibeeez

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Ah hyun

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Jonathan

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Tatiana

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Ebtisam

6paulat

Kelly