Riad Kilimini & SPA
Chain: Not Available
Description
Central Location in Marrakech
Explore the city with ease, being close to top museums and attractions like The Orientalist Museum and Boucharouite Museum.
Comfortable and Convenient Amenities
Enjoy free WiFi, air conditioning, and essential household amenities for a relaxing stay.
Delicious Breakfast Options
Start your day with a continental, vegetarian, or halal breakfast offering at the riad.
Experience Marrakech in comfort at RIAD KILIMINI. Book your stay now to enjoy all these amenities and more.
Sentiment Analysis
Friendly staff
Beautiful atmosphere
Popular Amenities
Air conditioning
Terrace
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Internet access
Covered parking
Availability Side
Double Room
The double room provides air conditioning, a private entrance, a terrace with city views as well as a private bathroom featuring a shower. The unit of...
Guest Sentiment Categories
Cleanliness
The cleanliness was noted as very poor in one review, which significantly affects the overall sentiment.
Service
The staff were consistently described as friendly, helpful, and attentive across multiple reviews.
Location
Location was mentioned as complicated and challenging to find, impacting the overall experience.
Room Quality
Room quality was generally praised, with comments on comfort and amenities.
Amenities
While not extensively detailed, the amenities such as breakfast and traditional Moroccan atmosphere were well-received.
Value for Money
Some reviews mentioned the price was high compared to the amenities, balancing the value perception.
Food and Beverage
Breakfast was highlighted as good, adding positively to the dining experience.
Overall Experience
Overall satisfaction was high, with several guests expressing a desire to return.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
No policies available for this hotel.
Reviews (188)
Camila
1 week ago
10.0
BLANDINE
1 week ago
10.0
Excellent séjour au Riad Kilimini, nous nous sommes sentis "comme à la maison". Nos hôtes ont pris soin de notre confort, ont offert de bons conseils, ont donné du temps pour que tout se passe parfaitement. La maison est typique, décorée avec soin et très propre. La chambre etait très belle, l' endroit très calme, les terrasses agréables et bien aménagées Le petit déjeuner est exceptionnel tous les matins pour bien débuter nos journées de visite. Un immense Merci pour l' accueil et le partage, les garçons ont sincèrement participé à la réussite de notre séjour. On recommande chaleureusement pour une expérience vraie et authentique. La fleur d oranger nous rappellera cette jolie maison 😊
Tommy
2 weeks ago
10.0
Le personnel était exceptionnel, très accueillant, serviable, gentil et à l’écoute. Le cadre était aussi fort agréable et le petit déjeuner était toujours délicieux.
Cons: Tout était très bien.
David
2 weeks ago
5.0
Le Riad authentique
Cons: Humide, très rustique, emplacement très mauvais
Luana
3 weeks ago
4.0
Le personnel La cour intérieure est plutôt jolie
Cons: L’emplacement du Riad n’est vraiment pas optimale pour des touristes. La rue n’est pas accessible en taxi, vous devrez donc marcher dans des rues un peu glauques, avec plusieurs personnes qui vont vous mentir que les rues sont fermées pour travaux, tout ça pour vous faire faire un détour et vous demander de l’argent. Il y a un passage ou la rue n’est pas pavée donc en cas de pluie vous vous retrouvez à marcher dans la boue. A cause de cela je vous déconseille vraiment ce Riad si vous êtes des femmes ou si vous voyagez seul. La chambre sentait fortement l’humidité ce qui était très désagréable. Pour le prix je pense que vous pouvez vraiment trouver mieux.
Tanita
3 weeks ago
10.0
Die Mitarbeiter sind alle sehr freundlich und hilfsbereit. Besonders Omad und Majid sind sehr aufmerksam und gute Gastgeber. Das Frühstück war sehr lecker und das Riad ist sehr schön. Man kommt in paar Minuten zu den Souks und hat alles was man braucht. Kommen bestimmt wieder. Danke euch.
Cons: Die Zimmer sind etwas hellhörig aber ansonsten alles super.
Ilan
3 weeks ago
9.0
Kaufmane
3 weeks ago
8.0
Debby
1 month ago
9.0
Zeer behulpzaam personeel. Hisham en Ortham namen echt de tijd om mee te denken over de bezienswaardigheden, taxi’s en informatie over Marrakech. Het dakterras was heerlijk voor ontbijt. Het ligt in een minder toeristisch gedeelte van Marrakech, leuk om dit gedeelte ook te zien.
Roman
1 month ago
10.0
I enjoyed how close it was to the center of the old town, the pretty rooftop and hammock, and of course the cookies :)
Cons: there was one night i had to wait maybe 10 minutes outside the door for an answer but i had gotten back quite late, other than that not much
Luka
1 month ago
10.0
Really welcoming staff. Super friendly and helpful. Also, the location is really beautiful.
Moss
1 month ago
10.0
Everything about this riad is amazing. It is beautiful, clean, has a wonderful hamam and spa, the breakfast is delicious and changes each day. The rooftop is so peaceful. There is a hammock for relaxing. The staff was absolutely wonderful and kind and accommodating. Othmane was super helpful whenever I had questions or needed anything. I would return here time and time again!
Cons: There is nothing to not like about this property.
Soars
1 month ago
10.0
We felt welcomed from beginning to end by Otman and the rest of the team. Breakfast was a feast and the rooftop seating areas were perfect to relax in the sun.
Cons: Nothing at all!
Manon
1 month ago
8.0
Bel endroit avec rooftop, bon petit déjeuner. Le personnel est très gentil
Cons: Le bruit notamment pour une chambre en réa de chaussée Un peu loin du centre de la Médina
Emily
1 month ago
10.0
Our stay at Ryad KILIMINI in Morocco was simply unforgettable. The place is absolutely beautiful, every corner is thoughtfully designed and every single detail is perfectly curated. From the moment we arrived, we felt welcomed into a warm and serene atmosphere that truly made our trip special. A special shoutout to the incredible reception team and the lovely cleaner, who were always so kind, attentive, and ready to help us with anything we needed. Your dedication and care did not go unnoticed. And an extra heartfelt thank you to our dear friend Othmane, who looked after us from day one until the very end, even beyond his working duties. Your kindness, generosity, and constant support made all the difference to our stay. We are so grateful. Thank you all so much for such a perfect experience. We will definitely come back! Giuseppe & Emily
yalçin
1 month ago
10.0
genel itibariyle olumlu bir konaklama geçirdik. personeller çok ilgiliydi. gece varmamıza rağmen bizi yakın bir yerden karşılayıp otelimize varmamız için yardımcı oldular. çünkü yollar çok karışık. OSMAN bey bizimle çok iyi ilgilendi. çözüm odaklı kibar bir arkadaş. tavsiye ederim. teşekkürler
Cons: odalar bir tık daha büyük olabilirdi.
Fabrizio
1 month ago
8.0
Il rapporto qualità/prezzo è ottimo, ed il personale, specialmente Ottmann molto molto gentile
Cons: Ci vorrebbe una maggiore cura nei dettagli ed alla manuitenzione; ad esempio il condizionatore era molto rumoroso, le lampade sui comodini con lo stelo non ben avvitato alla base sicchè la loro stabilità è precaria, il rooftop che è la parte più bella da vivere nella giornata come zona relax o per lavorare al computer si presente arredata con materiali vetusti e scomodi: tutte cose che con pochissimo impegno darebbero tuttto un altro feeling all'ospite. La cosa più assurda però è che manchi qualsiasi indicazione visibile dalla strada indicante la porta di entrata del Riad (che è sita all'interno di un piccolo androne fra l'altro di giorno completamente buio, e perpendicolare rispetto alla strada da cui si arriva), quindi anche arrivando esattamente in loco con le indicazioni satellitari, per individuare l'ingresso bisogna andare a inventare dove questo possa essere ed arrivare essattamente di fronte alla porta: questo non è accettabile.
Patrizia
1 month ago
5.0
Il personale gentilissimo
Cons: La pulizia molto approssimativa La posizione,una parte molto sporca e abbastanza distante dal centro
Hamed
1 month ago
8.0
The atmosphere and design were beautiful, and the staff were amazing.
Cons: The room lacked basic amenities such as a TV, water, and coffee.
Claudia
1 month ago
5.0
Das Frühstück war abwechslungsreich und lecker. Die Rezeptionisten vor allem Majid gaben sich große Mühe. sehr freundlich und engagiert.
Cons: ie Lage war für ältere Leute (70+) schwierig, nur über unebene schmutzige Gassen nach einem längeren Fußweg erreichte man die Medina. Taxis konnten nicht bis ans Riad heranfahren. Die Zimmer waren sehr klein, knapp 9 qm, es gab keine Ablageflächen, Haartrockner musste beim Rezeptionisten erfragt werden, Tee- und Kaffeezubereitung nur auf Anfrage bei der Rezeption. Betten gut, Bad auch sehr klein, Dusche mit Warmwasser OK:
Oleksandr
1 month ago
9.0
- Beautiful riad, especially I liked the bathroom - Nice breakfast - nice small touches and attention to detail - Othman was a great host, always available, super friendly and I really enjoyed the welcoming. The mint tea directly after coming in was a nice touch. He was super helpful at getting me a transfer to the airport as well.
Cons: - the riad is located in a bit of a rough area, I wouldn’t recommend coming back home here after sunset. Young criminals aggressively surround you trying to extort money, it happened to me every single evening I was coming back to the riad. Be aware of the guys who tell you that the “road is closed for prayers”. Do not listen to them and try to avoid any contact.
Ewa
2 months ago
8.0
Hans
2 months ago
10.0
We stayed in this Riad for two weeks. The staff (Abdou, Nourddine, Majid, Hisham, Loubna) were exceptionally kind and helpful. Location is in walking distance to all main attractions of the Medina. You will stay in the middle of the “real life” of the Medina, which is quite interesting to see. It is by no means a standard touristy area. Transport from and to the airport can be organised by the staff through a contracted transport company, which is very convenient. Breakfast was included in our booking and was good.
Cons: We went to Marrakesh in January, and it was much colder than we had expected. This is no fault if the Riad or its staff though, but be prepared if you travel in the winter. The room has an airco which can operate as a heater, but it is insufficient to get the room to a comfortable temperature. In the last week we were offered a portable radiator, which made all the difference; suddenly the room was quite comfortable. The breakfast room is quite chilly in the morning though.
Robin Jane
2 months ago
10.0
Beautiful riad with stunning rooms in a great location in Marrakech. From the moment we arrived, Adel made us feel incredibly welcome and at home. His hospitality really stood out—he shared excellent local recommendations and we even watched the AFCON final with him, which was such a special experience. The breakfast was generous and delicious, and the overall atmosphere of the riad was lovely. A truly memorable stay and highly recommended.
Hristo
2 months ago
10.0
The best think was the staff, very friendly and extremely helpful, i did not need to use any app, tours or wonder what cab to have, the staff helped in any case via wathsup and was available non stop
david
2 months ago
7.0
Era cómodo y agradable, el almuerzo muy bueno
Cons: La ubicación
Davide
2 months ago
7.0
Franziska161
2 months ago
8.0
Audray
2 months ago
8.0
L’accueil les petits déjeuners extraordinaires
Cons: L’humidité de la salles de bain
Lászlóné Judit
2 months ago
10.0
HANANE
2 months ago
10.0
Tout, merci pour l'accueil !! Très bon petit déjeuner, le riad est sublime. Hâte d'y retourner.
Luisa
2 months ago
10.0
L’accoglienza, Abdou è stato fondamentale per noi. Super disponibile, ha esaudito ogni nostra richiesta, dal prenotare il taxi al farci trovare extra una cena. Il Riad era veramente bello e pulito e colazione era buonissima.
Mohamed ali
2 months ago
9.0
Marta Lewer
2 months ago
1.0
De nada.
Cons: Gostaríamos de esclarecer alguns pontos que nos causaram decepção. Nomeadamente, a localização do hotel e o tamanho do quarto. Para nos deslocarmos do principal ponto turístico de Marrakech até ao hotel, tivemos de apanhar um táxi e caminhar uma longa distância por ruas escuras e lamacentas, sentindo-nos muito inseguros. Os quartos eram muito apertados e não correspondiam nem de perto ao que foi anunciado no Booking.com. Não havia sequer espaço para abrir as malas dentro do quarto, pois era muito pequeno e só cabia a cama e o guarda-roupa. Na sequência desta situação tivemos que fazer uma nova reserva num outro hotel, não aproveitamos a reserva que fizemos pelo Booking. Perdemos duas diárias. Não recomendo.
Marta Lewer
2 months ago
1.0
De nada.
Cons: Gostaríamos de esclarecer alguns pontos que nos causaram decepção. Nomeadamente, a localização do hotel e o tamanho do quarto. Para nos deslocarmos do principal ponto turístico de Marrakech até ao hotel, tivemos de apanhar um táxi e caminhar uma longa distância por ruas escuras e lamacentas, sentindo-nos muito inseguros. Os quartos eram muito apertados e não correspondiam nem de perto ao que foi anunciado no Booking.com. Não havia sequer espaço para abrir as malas dentro do quarto, pois era muito pequeno e só cabia a cama e o guarda-roupa. Na sequência desta situação tivemos que fazer uma nova reserva num outro hotel, não aproveitamos a reserva que fizemos pelo Booking. Perdemos duas diárias. Não recomendamos.
Carolina
2 months ago
7.0
The Riad is very beautiful, comfortable and similar to pictures. The rooms are smaller than they appear in pictures, specially the ones on the first floor. The breakfast is very good and the staff is always willing to help, provide information and are very very nice. The breakfast area doesn’t have enough room for everyone in the Riad so sometimes we had to have breakfast in the lounge area which was very cold (it was December)
Cons: The location. The riad is located in the northern part of the Medina, which is mostly industrial and local. The area around the Riad is not clean, very dark and in general not nice. While it gives you and and idea of how people live I would not recommend it for women solo travellers or picky travelers. I was with my husband and we still felt unsafe (although Marrakesh is absolutely safe everywhere) and not comfortable walking to and from the Riad. You can take transport but you still have to walk about 5-10 minutes to the road through dark and dirty streets.
RVF
2 months ago
7.0
E. Temple
3 months ago
8.0
van Zeelt
3 months ago
6.0
lemonnier
3 months ago
7.0
La disponibilité et l’amabilité du personnel , la décoration du Riad, le petit déjeuner bon et copieux , la literie confortable, la très belle terrasse , le calme de l’établissement.
Cons: La chambre et la salle de bains assez petite et sombre
Jacopo
3 months ago
10.0
Disponibilità e accoglienza degli host, pulizia delle stanze, colazione, vicinanza con il centro della medina.
Mathilde
3 months ago
7.0
La gentillesse du personnel ! Le petit déjeuner est délicieux !
Cons: Pour une première fois à Marrakech le Riad n’est pas idéal, il est situé « un peu loin » du centre
Neelma
3 months ago
10.0
Beltou
3 months ago
8.0
Magnifique expérience. Le personnel exceptionnel et d’une très très grande gentillesse, toujours disponible jour et nuit. Très beau cadre marocain.un grand merci à Abdul pour sa gentillesse et son professionnalisme
CASTAGNET
3 months ago
10.0
Nous avons séjourné au kilimini et c’était super. Un accueil par Abdou excellent. Abdou est d’une grande gentillesse et toujours à l’écoute, il est toujours disponible pour rendre service et d’une patience exemplaire.Merci encore à Abdou qui a été là pour nous conseiller. Merci aussi à Hicham sans oublier notre taxi Rachid qui nous a accompagnées à l’aéroport et avec qui on a passé un excellent moment.
Yvonne
3 months ago
7.0
Lovely riad. Scary area.
Cons: Area in the dark. It was quite scary.
Laura
3 months ago
10.0
Personal super amable, disponibles a cualquier momento del día. Desayuno abundante y variado. Limpio y agradable.
Edurne
3 months ago
10.0
El buen trato del personal, Nourddine es el que más estuvo por nosotros
Cons: El lugar, las calles
Mariele
3 months ago
10.0
Ich habe meine Aufenthalt im Riad Kilimini außerordentlich genossen. Das Personal ist herzlich, aufmerksam und äußerst zuvorkommend. Selbst gegen meine Erkältung haben sie mir etwas zur Verfügung gestellt. Die Lage ist besonders, ruhig und schön gelegen in der Altstadt. Die Gassen sind schmal und Autos/Taxis können nicht bis zur Haustür fahren aber man wird in der Nähe vom Hotelpersonal abgeholt. Das Frühstück war lecker und alles war frisch zubereitet - inklusive frisch gepressten Orangensaft. Der Riad hat 2 Terrassen auf denen man es sich gut gehen lasen kann.
Shana
3 months ago
8.0
Het personeel is super lief en attent! Mooie ruime kamer. Hele mooie riad!
Cons: Eerder wat afgelegen maar dat wisten we op voorhand. Misschien nog een tapijtje op de grond in de slaapkamer, koude stenen vloer tijdens de winter :-)
Dražen
3 months ago
8.0
Sakata
3 months ago
1.0
Le personnel a l'écoute
Cons: La propreté : très sale. L'emplacement du riad très compliqué avec des sdf très insistant et menaçant. Le prix très élevé par rapport aux équipements.
Bastjaan
3 months ago
8.0
Goed ontbijt, vriendelijk en zeer behulpzaam personeel, proper
Cons: Onze kamer was naast de lobby en elke avond moeten vragen om de muziek daar uit te zetten (wat wel met een glimlach gedaan werd)
benz-parts
4 months ago
10.0
The best riad so far i ever been in medina! Top! Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of this riad. Everything about was exceptional. It was clean, stylish, roomy with excellent service in where had breakfast! Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Sonya
4 months ago
1.0
Sinja
4 months ago
10.0
Super nice cozy property
Vitālijs
4 months ago
8.0
Victoria
4 months ago
10.0
Хочется начать с благодарности всему персоналу этого чудесного Риада! Мы провели здесь 4 дня в октябре, и это был один из лучших отелей в Марокко. Отличное расположение. Территория и уборка: Риад полностью соответствует фотографиям — даже в реальности всё выглядит еще лучше. Идеальная чистота везде: в номере, на террасной крыше, на территории. Вечером террасная крыша красиво подсвечивается, создавая невероятную атмосферу уюта и вся Медина Марракеша как на ладони, утром ходили в встречать рассвет, а вечером закат!
Maureen
4 months ago
10.0
Samen met een vriendin hebben we een fantastische tijd gehad in Marrakech. Het was een kort verblijf maar we voelden ons meteen thuis. Abdou en Hisham hebben ons met alles geholpen van restaurants tot taxi’s en we hebben gezellige gesprekken met hen gehad op het mooie dakterras onder het genot van heerlijke Marokkaanse thee. Het ontbijt was lekker, de sfeer was fantastisch en de riad is zeker de moeite waard. Ik raad het iedereen aan!
Cons: -
Nolan
4 months ago
9.0
We loved the feel of staying in a traditional Moroccan Riad that this property offered. It was very affordable. I loved my room and it had everything I needed for a comfortable stay. Breakfast served at the property each morning was really good too but the Riad staff were the highlight - A big thank you to Fatimzahro, Abdou, and Hisham for taking care of us and ensuring that we had the best stay possible during our time there.
Cons: There’s not much I can say that I didn’t like about the property. I will say the location wasn’t the best, it’s deep in the narrow streets of Marrakesh and was a challenge to find at first because our driver couldn’t drive us directly to the place and we had to go walk to find it. That’s a minor gripe though and we got used to the walk which was about 10 minutes from the nearest vehicle pickup spot
Laura
4 months ago
9.0
Olivia
4 months ago
8.0
Shauri
4 months ago
10.0
The staff were really helpful and friendly and went out of the way
Panos
4 months ago
10.0
Perfect Riad in the Medina with very friendly and helpful staff! Special thanks to Abdoul for all the guidance and assistance in navigating and exploring Marrakech, we couldn't ask for more.
Cons: Nothing, all was good considering the price.
Henrik
4 months ago
8.0
Sehr schönes Riad mit sehr freundlichem Personal. Sogar der Boardingpass wurde uns noch ausgedruckt. Auch eine gute Lokalempfehlung haben wir bekommen.
Cons: Mittelmäßige Lage etwas außerhalb des Altstadtkerns. Wenig Restaurants fußläufig <15min . Zimmer im Erdgeschoss hellhörig. Frühstück insgesamt guter Standard.
Hannah
4 months ago
1.0
Housekeeper stole my belongings. Had to call police. No apology nothing…In a terrible area not safe at night. Disgusted really
Cons: Everything
Thiele
4 months ago
1.0
No para nada. Yo pagué por una habitación grande y nos dieron una que no entraba ni un velador, y tenía que subirme a la cama por los pies de la cama. Le reclamé a la encargada y me menciona que todo estaba completo y no había opción de cambio. Yo realicé la reserva con más de 1 mes de anticipación y fue muy frustrante la estadía . No volvería .
Cons: No para nada. Me sentí engañada
Paul
4 months ago
10.0
Riad Kilimini is an excellent place to stay in Marrakech if you want to experience real Morrocan hospitality. It is a traditional house with central courtyard and rooms around on several floors. The rooms are very clean and comfortable, with AC if you need it. What is special about Riad Kilimini is the welcome and excellent service from all the staff team. Right from the start, we were met from our taxi and guided to the riad which is in a quiet area and maybe quite difficult to find until you get used to it. A cup of tea and pastries on arrival, even though we arrived late. Breakfast is served about 8am and has fresh juice, coffee, tea and a wide selection of breakfast breads, fruit and pastries to set you up for the day. The staff team: Abdou, Hisham and Fatimzahra really look after you well and nothing is too much trouble. They booked our trip to Ourika Valley, restaurants and taxis and always made sure the taxi arrived and we could get back safely. It is about 20 minutes walk from where the main attractions start in the medina but you soon get used to where to go. Alternatively a taxi to most places in Marrakech costs about 100dirram. It's a delightful riad and we enjoyed our visit very much.
Trabelsi
4 months ago
10.0
Antonio
4 months ago
9.0
valentina
4 months ago
8.0
Struttura bella e pulita. Buona la colazione e lo staff è stato molto gentile e disponibile
Cons: La posizione non è ottimale. I taxi hanno problemi a raggiungerla e dista 25 minuti a piedi dalla piazza principale. Non comodo rientrare la sera a piedi.
valentina
4 months ago
8.0
Bella struttura e camere confortevoli. Buona colazione e staff disponibile e gentile
Cons: La struttura non è raggiungibile dai taxi e dista 25 minuti a piedi dalla piazza principale della città. Non molto comodo, soprattutto la sera
David
4 months ago
8.0
The Riad and staff were superb in every way. Excellent room, breakfast and attentive service. The spa enabled a relaxed treatment and massage that added to the experience during the stay.
Cons: Just the location scored lower for us as the Riad is in the north of the Medina accessed through lots of alleyways which at night can be a challenge. But this is part of the charm of Marrakesh.
Jacek
4 months ago
8.0
The Riad has a beautifuly designed and decorated interior. The personel are helpful.
Cons: With 7 rooms only 4 couples can be seated at breakfast at one time. Service is slow. In theory breakfast is served from 8am, but usualy later - once it arrived at 8:30. On addition guests had to wait their turn to be seated. The riad is located in an area with narrow streets, not all taxis will enter this area. We had to pull our suitcases over uneven streets for 400m because the riad did not provide any transport. Distance to center is 25 min. on foot. The receptionist played music and spoke loudly on the phone even after 10 or 11pm.
Beatrice
4 months ago
10.0
Very beautiful place, nice and helpful staff. Must try hammam and massage in their place.
Yukie
4 months ago
8.0
Jo
4 months ago
9.0
The Riad is beautiful. The rooms are clean and tidy with ample wardrobe space. The breakfast each morning was very tasty and more than enough food was provided. The location is a little difficult at first but just make sure you take some photos to help you find your way back, if you get lost the staff are always prepared to help you out. The beds were very comfortable and the bathroom's are extremely beautiful.
Cons: The excursions were a little expensive to book through the Riad, but nothing unreasonable.
KEVIN
4 months ago
10.0
Accueil du personnel chaleureux et la beauté des lieux .
Cons: Tout était parfait !
Kramer
4 months ago
10.0
Das Riad ist unglaublich schön eingerichtet. Obwohl es mitten in Marrakech liegt, ist es im Riad sehr ruhig. In besonders guter Erinnerung bleibt uns der exzellente Service auf Augenhöhe!
Rachel
4 months ago
10.0
Nice property, in great location and incredibly helpful and kind staff. Abdou went out of his way to supply breakfast that I could eat (gluten free) and it was even packaged when we had an early morning start. Staff were incredibly helpful, taking us to locations when possible and providing us with recommendations.
Sofía
4 months ago
10.0
One of the nicest riads we’ve stayed at in Marrakesh! The building is beautifully decorated, with lots of cozy corners and an amazing rooftop. The rooms are spotless, and the food and tea are absolutely delicious. Abdeljabbar was an incredible host who made our experience in this hectic (yet beautiful) city wonderfully smooth — booking taxis and restaurants for us, recommending places to visit, walking us to taxi stations and local spots to eat, and sharing lovely conversations. He truly made us feel at home, and we hope to meet him again in the future, inshallah. Also, the hammam and massage experience was lovely and very special — highly recommended!
Sandrine
4 months ago
8.0
Bel endroit. Petit déjeuner tout à fait correct
Cons: Accès compliqué. Pas de stationnement à proximité
Virgile
4 months ago
9.0
Samuele
5 months ago
7.0
Carla
5 months ago
10.0
El personal del alojamiento lo mejor, muy amables, sobretodo Hisham.
Magarita
5 months ago
10.0
Il riad è molto bello, il personale gentile e attento. Ci sono due terrazze, quella più in alto è molto suggestiva. Buona la colazione e tutto molto pulito, consiglio.
Maria
5 months ago
8.0
The property itself is exceptionally well maintained — spotless, beautifully decorated with authentic touches, and has a serene atmosphere throughout. One of the standout features is the rooftop area, which is perfect for unwinding, especially in the hammock during sunset — a truly peaceful escape from the bustle of the city. The absolute highlight of my stay was the hospitality, particularly from Abdeljabbar. He went above and beyond to make me feel welcome and supported throughout my visit. From walking me to a nearby laundry service and helping negotiate a fair price, to ensuring I received a forgotten charger by coordinating with my next accommodation in Chefchaouen — his kindness and attention to detail really made a difference.
Cons: The location wasn’t ideal for me personally. As a solo female traveler, I found the walk through the surrounding streets to be a bit uncomfortable, especially at night. While it’s not far from key sights, the immediate area may not suit everyone. Overall, Kilimini Riad is a gem in terms of hospitality and comfort. If the location works for you, I highly recommend it.
Magdalena
5 months ago
7.0
Lo mejor de este lugar son las personas que trabajan allí, son increiblemente atentas. Nos ayudaron con todas nuestras preguntas y nos dieron tips para nuestro viaje. Las vistas desde la terraza de arriba también son increibles y el lugar está bien.
Cons: No hay opción de restaurant en el riad. El baño de la habitación (primera planta) tenía salida a la entrada del hotel, por la que se escuchaba todo.
Karina
5 months ago
4.0
I recently stayed at Kilimini Riad in Marrakesh for five nights and would like to share my feedback about the experience. I chose this riad because the photos on your website looked beautiful and inviting. Unfortunately, the room I was given was very different from what was advertised. It was quite small, and the large double bed took up almost all the space, making it difficult to move around or access the wardrobe. The property does not have a restaurant, and the breakfast offered was a rather confusing combination of items such as omelette, cake, and fruit — it didn’t seem thoughtfully prepared or well-balanced. On a positive note, the facilities were clean, and I especially enjoyed spending time on the rooftop terrace. However, I found the atmosphere uncomfortable as a woman travelling alone. The staff were mostly young men (apart from the cleaners), and I felt that some of them lacked professionalism in their behaviour. The riad’s location in the old city also made it very difficult to navigate, and I often felt unsafe walking around alone. Local people in the area seemed unfriendly towards tourists, so I ended up using taxis for all my journeys. Overall, Marrakesh did not feel like the magical destination it is often portrayed to be. I met many frustrated people clearly struggling with difficult circumstances, and as a European woman travelling solo, I did not feel at ease. I would therefore not recommend this property or location to women traveling alone.
Aicha
5 months ago
10.0
Mooi parreltje in de midden van de medina. Vriendelijk personeel en heel behulpzaam Dankjewel
Cons: Niets alles was goed
Martine
5 months ago
9.0
La décoration était magnifique, le personnel très gentil
Cons: les petits déjeuners
Lily
5 months ago
10.0
Lovely staff- Hischam, Abdou and Fatima were very attentive and looked after us really well. Gave us loads of recommendations and good advice when discovering Marrakech. No hiccups during our stay as they were always on the ball. The Riad was clean and tidy and the ambience was top tier. The music and candles were peaceful and made me and my partner happy. The breakfast was brilliant each morning with good variety. We also made use of the spa facilities and got a Hammam and massage which was a lovely relaxing experience.
Anna
5 months ago
10.0
Beutiful interior, like in fairytale. Delicious breakfast and wonderful staff.
diego pernias
5 months ago
8.0
Les hôtes étaient très à l'écoute et très serviables. Petit déjeuner très copieux et varié. Literie très confortable.
Cons: Le gîte est un peu excentré.
Rick
5 months ago
10.0
Ana-Maria
5 months ago
10.0
We had a wonderful stay at this riad. The atmosphere was beautiful and very welcoming, but what made our experience truly special was the kindness and professionalism of the staff. A special thank you to Abdeljabbar at the reception — he was incredibly helpful, attentive, and made us feel at home from the first moment. His support and friendliness really stood out and made our time in Marrakech unforgettable. We are very grateful and highly recommend this riad to anyone visiting the city.
Gyöngyvér
5 months ago
10.0
A személyzet nagyon figyelmes volt, forralni kellett vizet a gyógyszeremhez, aminél készségesen segítettek mindig. Bár a szoba valóban nem nagy, képek alapján erre lehet következtetni. A szekrény, fürdőben kényelmesen el lehet férni. Napközben szép rendet is tettek nekünk. A reggeli finom volt, a közösségi terek is mind tiszták és rendezettek.
Cons: Nem tudok ilyet mondani.
Muawya
5 months ago
4.0
Jéssica
5 months ago
10.0
Recepção e tratamento dos funcionários maravilhosos! Nos deram muitas dicas do que fazer nos arredores. Quarto espaçoso e confortável.
Cons: Esteja ciente que da acomodação até a Medina é uma caminhada de 20 a 30 minutos. Pra nós isso não foi um problema, pq no caminho temos oportunidade de conhecer a realidade local.
Simona
5 months ago
10.0
Lovely place with very nice staff and helpful. We really enjoyed staying here. I do recommend 100%.
Silvia
6 months ago
10.0
Martyn
6 months ago
9.0
A real oasis away from the chaos of Marrakesh
Cons: Nothing
DRISS
6 months ago
9.0
Le Riad était parfait. le personnel formidables et une très grande gentillesse.
Cons: L’emplacement de Riad sur Marrakech.
Isabel
6 months ago
8.0
Riad was beautiful and rooftop amazing.
Cons: The rooms are quite small and there is little sound isolation, but it was cozy anyway. We had some trouble with the breakfast, due to gluten allergies, even though we had emailed about it beforehand.
Anna
6 months ago
10.0
The people working in the Raid were really nice and kind. If we had questions they would always resolve them and help us with anything we needed. It's a great place to stay. It made the whole trip really pleasant. We will definitely come back!
Jamie
6 months ago
9.0
The Riad itself is beautiful, clean and well maintained. The staff are all extremely helpful, friendly and attentive - often going above and beyond usual hotel service to help make our stay pleasant.
Cons: The location is not close to the main square, but the walk into the centre is actually fascinating and we soon got used to it (I actually enjoyed it!).
Idzikowska
6 months ago
10.0
Pobyt w Riadzie Kilimini &Spa był prawdziwą przyjemnością. To miejsce ma w sobie coś wyjątkowego – od razu czuć jego autentyczną atmosferę i marokański klimat. Personel jest niezwykle miły, zawsze uśmiechnięty i pomocny, dzięki czemu czuliśmy się naprawdę zaopiekowani. Śniadania były bardzo smaczne, świeże i różnorodne, idealny początek dnia w Marrakeszu. Sam riad urzeka swoim urokiem – jest kameralny, pięknie urządzony i daje poczucie spokoju w sercu tętniącego życiem miasta. To idealne miejsce na relaks, a jednocześnie świetna baza wypadowa do zwiedzania Marrakeszu. Z całego serca polecam to miejsce każdemu, kto szuka prawdziwego doświadczenia Maroka, komfortu i gościnności. Z pewnością tu wrócimy! ✨❤️
Waleed
6 months ago
10.0
Everything was pefectly managed Property was clean and aesthetic.
Francesco
6 months ago
9.0
Grandissima disponibilità di Samad
Cons: Niente
Malwina
6 months ago
9.0
Personel - bardzo pomocni i mili ludzie
Agnieszka
6 months ago
4.0
El personal es simpático y la primera bienvenida fue muy agradable.
Cons: La ubicación es muy difícil de encontrar, no hay señales de orientación y el riad está en un barrio antiguo de la medina, lejos de las zonas turísticas. Las calles son estrechas, laberínticas y algunas se cierran por la noche. Además, hay muchos estafadores que esperan cobrar a los turistas por acompañarlos hasta el alojamiento. El personal es simpático y la primera bienvenida fue muy agradable. Sin embargo, Abdou nos prometió preparar el desayuno para llevar y nunca lo cumplió. El desayuno está incluido en el precio, pero como teníamos actividades temprano y salíamos antes de las 8, solo una vez nos prepararon algo. Normalmente escuchábamos “lo haremos”, pero lo olvidaban, o nos decían “ya desayunaréis en el desierto”. Muy bien, pero el desayuno está pagado. Tampoco recibimos las botellas de agua que nos habían prometido para la habitación. Las habitaciones son bonitas, aunque mucho más pequeñas de lo que parecen en las fotos de Booking y más reducidas en comparación con otros riads donde nos alojamos. El personal es amable y dispuesto a ayudar, pero al pagar con tarjeta se cobra una comisión adicional, por lo que es mejor pagar en efectivo.
Fábio
6 months ago
10.0
Mateusz
7 months ago
10.0
Natalia
7 months ago
9.0
Yassmine
7 months ago
9.0
Rebwar
7 months ago
10.0
Piotr
7 months ago
8.0
Arezoo
9 months ago
6.0
The staff are nice.
Cons: The location is very poor and super dirty.
Shibani
9 months ago
2.0
Susan
9 months ago
10.0
Younes and the other staff (whose names I don't have) were exceptional - the accommodation beautiful. Breakfast was great and friendliness and helpfulness of the staff was superb.
Cons: I don't think old town is for me as a solo female traveller, I found the laneways and local lads intimidating.
Shukri
9 months ago
9.0
A great place to stay, clean, cozy and good views from the roof. Expansional staff that are there 24/7 to help you. 10/10 would recommend.
Cons: Location is a bit far but you get used to it.
Abdul
10 months ago
7.0
Gill
10 months ago
9.0
The staff is amazing, super helpful and friendly. Helped us with activities, food and taxi’s. The hotel room was clean and the bed super comfortable. Breakfast was nice. Had a good stay!!
Kyle
10 months ago
9.0
Lovely little Riad, staff were amazing going out their way to make it as comfortable as possible for us! We asked them late at night if they had any pain killers and within 30 minutes someone had been out to get some for us.
Cristian
10 months ago
10.0
Aistė
10 months ago
9.0
It was nice, clean and cosy place.
Cons: Week wi fi
Gino
11 months ago
9.0
Great host, location & breakfast
Pietro
11 months ago
10.0
I had an incredible experience at this Riad. The staff were absolutely exceptional – warm, welcoming, and highly professional throughout my stay. The room was beautiful, located on the top floor near the terrace, and impeccably clean. The terrace itself was a lovely spot to relax after a day in the city. The level of service exceeded all expectations, and I truly felt cared for from the moment I arrived. It’s about a 20-minute walk from the city center, which made it a peaceful retreat while still being close enough to everything. If I return to Marrakech, this will be my first choice again. Highly recommend!
Cons: Nothing at all, everything was perfect
Alvira
11 months ago
10.0
As a solo traveler I felt safe I was able to get lots of assistance which made it possible to freely visit locations.
Kameliya
11 months ago
10.0
Very nice! Highly recommend!
Christine
11 months ago
10.0
Carina
11 months ago
9.0
Nice, clean property. The only minus is that it is a little bit far from the city centre (30 min by feet) and not accessible by car
Vesela
11 months ago
9.0
My colleagues and I spent 2 days at the riad. It was really an unforgettable experience from the first shock (the location was a shock to us as we were coming from El Jadida and a hotel, facing the Atlantic Ocean) to the ride with Younes on a motoped throu the narrow streets of the Medina. The Riad is a hidden gem, and it's worth the experience as you dive directly in the oldest parts of Old Medina. Younes and Hasheem are very intelligent and kind young men who take shifts at the reception. You can trust that they will really care about your stay.
Amanda
11 months ago
10.0
The Riad was stunning, breakfast was good and the room was great. The staff was also so wonderful and helpful! They gave us recommendations of what to do, where to eat etc. I would like to thank both Younes and Hisham for making our stay so good.
Elio
11 months ago
9.0
One of the most beautiful Riads than one could find. The staff are excellent and really helpful.
Daniela
11 months ago
10.0
Our experience at Riad Kilimini in Morocco was simply unforgettable. From the moment we arrived, we were welcomed with warm and genuine hospitality. The Riad, with its historic architecture, has a special charm that transports you to another era, making the stay even more authentic and immersive. The food was undoubtedly one of the highlights. Every meal was a true delight for the senses, with rich flavors and irresistible aromas. The care in preparing each dish reflected the tradition and passion for Moroccan cuisine, providing us with a unique experience every time. But what truly made this trip even more special was Younes. Remarkable, helpful, and tireless, he was always available to assist and advise us, ensuring that we had everything we needed. His kindness and knowledge made our stay even more enriching. He is definitely someone worth meeting. We absolutely loved our stay and highly recommend Riad Kilimini to anyone looking for an authentic, comfortable, and memorable experience. We can’t wait to return! شكرًا جزيلًا على كل شيء، ومراكش ستظل دائمًا مدينة خاصة في قلوبنا
Mohamed
11 months ago
7.0
Supriya
1 year ago
9.0
The staff were so helpful and gave us great advice. The riad was stunning and breakfast was really good. Bed were super comfy.
Cons: Our bathroom didn’t have a door.
Marianne
1 year ago
8.0
Beautiful riad in an authentic neighbourhood, a little oasis within the hustle and bustle. Clean and stylish. Breakfast is lovely and homemade. The staff is absolutely wonderful, friendly and accommodating.
Ana
1 year ago
10.0
Da forma excecional e do cuidado do Younes e do Hisham.
Ryun
1 year ago
10.0
Younes and Abidou were very kind, fun and helpful. The breakfast changed everyday and all the homemade pastries were delicious. Our room was clean and whenever there was an issue the staff has swiftly helped us out. The rooftop is very nice to chill when we needed time out of the bustling streets. We both lived the hammock!
Cons: Location: we didn’t encounter anything dangerous, but we needed to walk through non-touristy streets with many bikes running past us, and people calling us Chinese. I also recommend people to bring a scarf/face coverings when walking down the streets to avoid inhaling exhaust fumes.
Zineb
1 year ago
10.0
Filip
1 year ago
8.0
Mohamad
1 year ago
10.0
Van
1 year ago
8.0
This riad in Marrakech feels like home with its warm atmosphere and beautifully decorated rooms. The breakfast is outstanding, with fresh, local ingredients. Attentive staff that are always willing to help you.
Keisha
1 year ago
10.0
Property was very beautiful ! Staff very friendly and made our stay comfortable. Breakfast was served beautifully ! Location was near most popular attractions !
Cons: N/A
Georgette
1 year ago
9.0
Was absolutely perfect, the riad was beautiful I loved the rooftop especially
Cons: the heating remote was a bit hard to use initially but then i quickly got the hang of it
Bijtje
1 year ago
9.0
The riad was absolutely beautiful, the rooms were big and comfortable and the best shower so far in Marrakesh. Moreover, the staff was super helpful, I forgot a package and they managed do deliver it at a friend of mine so I could get it back. the staff also helped with recommendations in the neighbourhood, just really attentive. Would recommend this stay to everyone
Ylva
1 year ago
8.0
The hotel had a great interior style and the staff where absolutely lovely. Breakfast was good. Comfortable beds with thick duvets. A bit off the main drag, but for us it was only positive as you can see other parts of town walking there.
Cons: The hotel got a lovely style and interior with the open roof but we thought it was a bit cold during or stay (December) and did not get our AC to work properly. Not the hotels faults - watch out for touts that make you think you need a guide/are not allowed to walk pass the mosque.
Diksha
1 year ago
5.0
Staff were friendly and helpful.
Cons: Location was pathetic! The riad was located in narrow alleyways and our experience getting there felt unsafe. There were many teenage boys hanging out in the alleyway and they asked us for money after showing us where exactly the road was located (which we didn't ask for in the first place). As a woman I would never live here as I felt unsafe.
Marie-claire
1 year ago
8.0
Beautiful property and tastefully decorated rooms
Cons: Nowhere warm to eat breakfast. Bit far from the main tourist sites
Philippa
1 year ago
8.0
Everyone here was wonderful - we arrived late at night, were given mint tea, taken to the roof to show us us where we were in the Medina, talked all about what we could do on our stay. They arranged transportation for us, we were with a group of friends so had specific places outside the old city to go to. The Riad is down a small street so every time a taxi came they would walk us out to it. Breakfast was very good, my husband had never been before so it was a lovely introduction to a stay in an old Riad.
Cons: The hamman wasn't working which was a shame as wanted to do that where we were staying, but massages were available. The location was a 20 minute walk from the souk, a little out the way, but that also benefited us as it was very quiet.
Christian
1 year ago
8.0
Radu
1 year ago
9.0
Amazing architecture and some of the most professional front desk people. All 3 shifts hosts were really eager to help us with recommendations and bookings for extras.
Cons: Quite cold in the rooms and air conditioning was not coping.
Paul
1 year ago
9.0
The staff was very helpful and attentive. We were captivated by the fountain in the courtyard and the birds that visited it.
Cons: It was a little far from the souks and the Jemaa el Fna.
Ali
1 year ago
10.0
Kane
1 year ago
8.0
Ephraim
1 year ago
10.0
The property is easy to locate and has amazing staff who are always very helpful with all sort of questions you may have. Younes, Abdou and another receptionist whose name I’ve forgotten went over and above to make sure we were comfortable including organizing for our late night food deliveries, recommending several tour options around Marrakech, organizing for our late night pick ups. The staff also helped my wife organize a surprise birthday party for me. It was well put together to be honest and I loved it 100% The other receptionist assisted us with his laptop for the days we were around to be able to charge our phones since we didn’t have a European charger. Overall we enjoyed our experience at this property and will surely come back
Clarisse
1 year ago
10.0
My husband and I loved our stay at Riad Kilmini. Younes, who speaks fluently French and English, took such good care of us throughout our stay: he met us directly at the carpark upon our arrival and made several recommendations for things to visits based on our preferences. He also arranged for a taxi to drive us to the city centre, our restaurant and then back, making the whole experience stress free.
Rhian
1 year ago
10.0
The Riad was so lovely and calm, quiet and clean. Very comfortable rooms and helpful staff.
Josie
1 year ago
9.0
Breakfast was taken on the rooftop and was a selection of local breakfast items. Very nice. Riad was very clean and the staff amazingly helpful.
Cons: Location is a good 15 minutes walk from the souks and 30 minutes from the main square.
Zsuzsanna
1 year ago
10.0
This is a beautiful Riad. The staff is very helpful and kind. They share all useful information what we need.
Cons: Everything was perfect
Freitas
1 year ago
10.0
Amazing place. A true little gem of an Oasis in the old city. Staff is absolutely outstanding: super educated, kind and caring. Every detail is looked after.
Cons: Nothing not to like.
Ioana
1 year ago
10.0
The riad is so beautiful! We loved it here. Rooms are great, everything is clean, amazing staff. Younes is by far the best host we had, he is super friendly. We went above and beyond to make our stay here as pleasant as possible. The riad has a beautiful rooftop where you can relax in the evening or take your breakfast there. Everything was amazing! It’s a bit far from Medina, about 20’ walk, but it’s quieter than old city.
Paul
1 year ago
10.0
Mihai
1 year ago
9.0
Gábor
1 year ago
9.0
Very friendly staff. Yunes speaks english fluentky and supported us in every way.
Bird11
1 year ago
10.0
Amazing staff, super welcoming! Younes was a great help and gave us a lot of reccomendations about what to see in the city. Great cosy interior, not very big hotel. Location is 20 minutes walk from main square of Marrakesh
Cons: Size of the breakfast compare to the price of the room, price of the spa treatments - too expensive
Paul
1 year ago
10.0
Beautiful accommodation in middle of Medina. I really enjoyed it. Yunis was very accomodating and helpful. I would recommend any time.
Kaabi
1 year ago
10.0
I recently had the pleasure of staying at Riad Serenity in Marrakech, and I can confidently say it was an extraordinary experience. From the moment I arrived, I was greeted with warm smiles and genuine hospitality that made me feel right at home.
Anne
1 year ago
8.0
L'ensemble c'est bien passé. Le hammam et le massage après sont formidables. Le personnel est à l'écoute tout particulièrement Younes et Hicham. La chambre était très propre. Le GROS point négatif est la situation. Le riad est loin du coeur de la ville et dans un quartier peu recommandable. Nous avons même eu peur un soir en rentrant. Et je dois avouer etre également contrariée par la non restitution d'un pantalon que j'avais confié dans le cadre du "service" de blanchiment. J'attends toujours qu'il me soit ramener mais je crois que je vais pouvoir attendre longtemps. Vraiment dommage.
Anna
1 year ago
10.0
I’d just like to thank everyone at the riad. Esp the manager Mohamed, Abdo and Younes. Service and hospitality is 10/10. These guys are the best and go above and beyond. I asked for last minute airport pick up and they were quick about it, they also give detailed recommendations on places to visit and food to eat, then i got lost outside as signal is spotty for google maps and asked for pick up back to the riad and they came. They assist you every step of the way. Cant sing enough praises for this crew. And ofc the room is very beautiful and very clean! I saw that they really put care in the details. I also enjoyed the free breakfast and the inhouse massage! Shout out to Rehab who massaged me! I really loved my stay here and recommended to friends who are planning to travel to Morroco!
Cons: None
Grecia
1 year ago
10.0
The place has an excellent location, inside the old city or Medina, walking distance to local food places and the jemma al fna square, and smells amazing Younes was very attentive since the beginning and provide great help arranging the transportation during our staying there Great experience overall, i highly recommend taking the Hammam, i left the place feeling very relaxed
Cons: It gets tricky finding your way in tiny streets but is not difficult
Rattan
1 year ago
10.0
Loved every bit of it, especially the terrace, would defo come back 😄
Sabrina
1 year ago
10.0
The staff were so nice! They are all very accommodating and friendly. Shout out to Abdo.!!thank youuu The place is in the old city but the location is good for pick ups ans transfers.
Jonas
1 year ago
10.0
Our host Younes was amazing and did everything to provide a great stay for us!
Rabecca
1 year ago
10.0
Authentic riad in a great location . Well maintained facilities and immaculately clean. Younes and the team are professional, knowledgeable and friendly🙂They made us feel very welcome and our time at the riad extra special!
Cons: Nothing
Pontus
1 year ago
10.0
We bonded especially good with/got help from a younger staff with a name we unfortunately forgot - but it was short with four letters. And of course Younes that we wrote to and met by the check in! We liked that the location was a bit outside the most busy areas.
Cons: -
Jose Manuel
1 year ago
10.0
Nos hemos sentido muy cómodos en las instalaciones del Riad Kilimini, es un remanso de paz y tranquilidad dentro de la Medina y la atención por parte del personal ha sido excelente, sobre todo Younes que ha estado pendiente de nosotros en todo momento. Lo recomiendo
Fuentes
1 year ago
10.0
Was great
Cons: Nothing
Eric
1 year ago
10.0
The property is absolutely beautiful and Younes was the best host! He took care of us from the moment we arrived until the second we left. He is attentive to all the details and is very knowledgeable. I wish our trip was longer so we could partake of some of the tours he offered us.
Cons: Nothing
Mohammad
1 year ago
10.0
This riad surpassed our expectations in every way. The hosts treated us like family, offering exceptional hospitality and going above and beyond to ensure our comfort. They were always available to assist, helping with taxis and providing invaluable information to make the most of our trip. The riad itself was stunning—clean, spacious, and well-maintained, with excellent facilities. Truly outstanding value for money.
Cons: The only downside was the location, which is a bit unfortunate. The riad is tucked away in a narrow alley in the old city, surrounded by residential homes. Cars cannot access the area after a certain point, so we had to walk about 8 minutes to reach it. While the locals are generally very friendly, the streets at night can be intimidating for some, as groups of young men often roam around. They may try to take advantage of tourists by "helping" them find the riad or carrying luggage, then asking for money. This issue is not related to the riad or its staff but does impact the overall experience.
Jürgen
1 year ago
7.0
The location in Medina was great and the house itself was very nice.
Cons: The problem was that the taxi cant reach the place and nobody knew where it is. So we had to ask a guy who took us there walking a kilometer with the suitcase on rough pavement. Once we reached there the guy who showed us the way had an outrageous demand for payment. While on the way we did not feel safe as some young guys on motorbikes followed us. WE called the property but could not reach it - nobody was picking the phone, so even the taxi driver did not know where to go.
Maria
1 year ago
10.0
Katie
1 year ago
10.0
Beautiful new riad with lovely staff and excellent breakfast
Gourayapalli
1 year ago
10.0
Morkos
1 year ago
9.0
Tatiana
1 year ago
9.0
Riad Kilimini is a beautiful little hotel with a wonderful staff. Everybody was so helpful and attentive and made my whole trip so much easier than it would have been without their guidance and help. A big and good breakfast and the hammam and massage that the Riad offered was incredible. Loved it!
Benjamin
1 year ago
10.0
very friendly staff and beautiful interior
Cons: the location was in a bit of a rough area
Noreen
1 year ago
10.0
Breakfast was fresh, organic with a lovely selection of foods. presented well. Friendly staff that are willing to go way and beyond for your comfort and ease. Very professional caring staff with exceptional English - Hisham and Samad were so lovely and really kind - Mohammed the manager of the riad had exceptional customer service skills and very professional. I would definitely return to the riad - it was a relaxing rejuvenating stay
Cons: the location can be a bit awkard to find - i suggest you use there pick up service for the first time you are arriving or ask the riad staff for help. otherwise once you are there - there are no issues.
Florence
1 year ago
9.0
The riad is a lovely building, and our room was perfect in respect of facilities. The breakfast was marvellous and very accomodating with respect to my wife's gluten allergies. Staff were helpful and responsive
Cons: Whilst the riad was great, the same cant be said for some of the guests! We were on the ground floor, and because of the nature of riads, you have an open plan space in the middle. Unfortunately a couple of the guests were not respectful of other guests' sleep early morning - which isnt the problem of the riad but rather of the guests. I would suggest a sign saying "please keep the noise down early in the morning and late at night would be helpful! It is a twenty to thirty minute walk to the central square, which is fine as long as you build this in to plans
Sally
1 year ago
5.0
Selina
1 year ago
8.0
Adilet
1 year ago
9.0
- Clean and beautiful riad with magnificent authentic Moroccan decor was an oasis to us on our trip to sunny Marrakech - Polite and responsive staff were not just hosts in the riad but also guides in the city. I want to give special thanks to Abdou who was always there to help with anything at any time - Delicious and varied breakfasts - Great room with all amenities like air conditioning, wide bed and spacious wardrobe - We were kindly provided with a very nice cot bed on request
Cons: - Wi-Fi in the room ranged from very slow to not working at all - Location: 1) Riad is located relatively far from the main attractions; 2) on the day of our arrival the taxi could not get close to the riad due to the narrow streets of the old city, so we had to walk 10 minutes to get there. Happily, afterward, the reception staff was always there to help us easily arrange transport that would arrive just 1 minute away from the riad - On our first day we were given a free bottle of water, so we thought it was something like "a free bottle per day" as we got used to it from our past experience. However, after getting 2 more bottles 2 days after I decided to clarify this and found out that a bottle of water costs 25 dirhams (the normal price in the city is 6-10 dirhams). Notifying that the service is paid before providing it could be a better practice