Fairmont Tazi Palace Tangier
Chain: Fairmont Hotels & Resorts
Description
Luxurious Accommodation
Fairmont Tazi Palace Tangier, located just 4 km from Forbes Museum of Tangier, offers a lavish stay with air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and private bathroom. Some rooms even boast terraces with stunning city views, ensuring a comfortable and memorable experience.
Top-Notch Facilities
Indulge in a range of facilities including a seasonal outdoor pool, fitness centre, sauna, hot tub, and a children's playground. The hotel also features a restaurant, garden, and a 24-hour front desk for your convenience.
Activities and Exploration
Explore the area with free bike rentals, or opt for hiking and cycling in the picturesque surroundings. With car hire available on-site, you can easily visit nearby attractions like Dar el Makhzen and Kasbah Museum.
Book now for an unforgettable stay at Fairmont Tazi Palace Tangier!
Sentiment Analysis
Stunning views
Excellent service
Spacious rooms
Delicious food
Popular Amenities
Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Availability Side
Junior Suite, 1 Double Bed
1 Double Bed743-sq-foot individually decorated room, located below ground level, furnished balcony/patio with hill viewsLayout - Bedroom, living room,...
Royal Suite, 2 Bedrooms (Katara)
1 Double Bed and 2 Twin Beds3563-sq-foot individually decorated room, located on the top floor, furnished balcony/patio with hill viewsLayout - 2 bedr...
Signature Twin Room with Private Garden
The spacious triple room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in sh...
Deluxe Twin Room with Panoramic View
The spacious triple room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in sho...
Junior King Suite
Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned...
Junior King Suite with Panoramic View
Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suit...
Deluxe King
The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in show...
Deluxe King Room With Panoramic View
The spacious double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in sh...
Signature King Room with Private Garden
The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in show...
One-Bedroom Signature King Suite
This spacious suite is consisted of of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a T...
Deluxe Twin Room
The spacious triple room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in showe...
Guest Sentiment Categories
Cleanliness
The hotel is very clean and well organized.
Service
Staff are welcoming and attentive, providing excellent service.
Location
Hotel is situated on the mountain, offering stunning views.
Room Quality
Rooms are spacious and comfortable.
Amenities
Great spa services and a lovely pool.
Value for Money
Excellent experience for the price.
Food and Beverage
The restaurant offers delicious food, especially the pizza.
Overall Experience
An unforgettable stay with numerous highlights.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Reviews (869)
Naurooz
1 week ago
10.0
Comfortable rooms, courteous staff, good food
Manal
1 week ago
10.0
بانوراما فيو كانت الغرفة جميلة جدا والستاف اكثر من رائعين
Cons: ولاشي
HAYDAR
2 weeks ago
8.0
Syed
3 weeks ago
10.0
Eya
3 weeks ago
10.0
Personnel très accueillant
Nicolas
3 weeks ago
10.0
Mouslem
1 month ago
10.0
Exceptionnel, personnel très à l’écoute Un grand merci Hafid et son équipe pour ce séjour
Cheikh Tidiane
1 month ago
10.0
BADER
1 month ago
10.0
تعامل الموظفين راقي ومميز جداا
Mwaka
1 month ago
9.0
Beautiful views of Tangier. Big Thank you to Mouad for his great service. My sister and I stayed over during Christmas holidays for the Afcon and he was always helpful during our stay. Great service! Great food too!
amine
1 month ago
10.0
L’accueil chaleureux et professionnel, la grande disponibilité du personnel ainsi que la qualité du service. Le cadre est magnifique, calme et très agréable, idéal pour se détendre. Le confort des chambres et l’attention portée aux détails rendent le séjour très plaisant.
Cons: Globalement, tout était très satisfaisant. Quelques détails mineurs pourraient être améliorés, mais rien qui n’ait impacté la qualité globale du séjour.
ابو يوسف الجلادي
1 month ago
10.0
الطاقم جدا متعاون كان فيه تاخير بس عوضنا بترقية للغرفة واطلاله افضل اطلاله الفندق جدا جميله
Mohamed Amine
1 month ago
10.0
Estancia excepcional en el Fairmont Tazi Palace Tangier. Todo fue perfecto: el entorno es espectacular, las instalaciones son de alto nivel, la limpieza impecable y el confort absoluto. La ubicación es ideal, tranquila y con vistas magníficas. El personal es muy amable, profesional y siempre atento. Una experiencia de lujo inolvidable, totalmente recomendable. Sin duda volveremos.
Agnes
1 month ago
10.0
Rod
1 month ago
9.0
Comfort and expectations
Cons: Not ideal location
Read
1 month ago
10.0
Najat
1 month ago
9.0
sabri
1 month ago
10.0
Jean-Marie
1 month ago
10.0
Nous avons absolument tout aimé ! Merci à tout le personnel d’une gentillesse et d’une compétence au niveau des 5 étoiles de l établissement ! Vous avez rendu notre séjour inoubliable et nous reviendrons! MERCI
Cons: Tout est toujours perfectible! Mais nous avons tout aimé …
Ouidad
1 month ago
10.0
Super séjour. Tout est mis en œuvre pour qu’on se sente bien. Le personnel est aux petits soins Mention spéciale pour Adnane pour sa gentillesse ainsi que le barman qui était très agréable.
MOHAMED
1 month ago
9.0
Aminata
1 month ago
10.0
Mon séjour au Fairmont Tazi Palace a été tout simplement parfait ! L’hôtel est magnifique, très bien entretenu, avec des espaces communs superbes, des chambres confortables et une vue imprenable. Chaque détail a été pensé pour que l’expérience des clients soit exceptionnelle. Un grand merci au personnel, qui a été accueillant, professionnel et toujours à l’écoute. Je tiens tout particulièrement à remercier Hind et Najib, dont la gentillesse, la disponibilité et le sourire ont rendu mon séjour encore plus mémorable. Vous avez vraiment contribué à créer des souvenirs inoubliables ! Je recommande cet hôtel sans aucune hésitation à tous ceux qui cherchent un séjour de luxe et de détente dans la région de Tanger. Je reviendrai avec grand plaisir !
Aksinia
1 month ago
9.0
We enjoyed the space and history of the building, the cocktail bar and restaurants and the views, tea time in the main foyer
Jasem
1 month ago
10.0
It’s palace
Cons: Was the best thing after the wedding to relax
Vincenzo Danilo
1 month ago
9.0
Un vero storico hotel 5 stelle tenuto magnificamente. Struttura e personale impeccabili. Cira estrema dei dettagli.
Cons: Difficile trovare difetti: la parte food pur essendo molto buona potrebbe essere migliorata per quanto riguarda la cucina internazionale ma è già di ottimo livello. Tutti e tre i ristoranti sono all’altezza di un 5 stelle.
Mohammed
1 month ago
10.0
Habib
1 month ago
8.0
Ndeye
1 month ago
10.0
El Darabi
1 month ago
9.0
Abdoul-wadoud
1 month ago
10.0
L’hôtel est situé sur la montagne, offrant une superbe vue sur la nature et la ville. Les travailleurs y sont très accueillant et très disponible. Les chambres sont très spacieuses ainsi que les lits et les salles de bain.. Tout est très propre et bien rangé.
Cons: Rien à déplorer
Sarah
1 month ago
10.0
Nafissatou
1 month ago
9.0
Tout était impeccable, excepté parfois les aboiements nocturnes des chiens et les chants des coqs. L'environnement était convivial, propre, la literie aussi top. La vue était à partir de ma chambre était panoramique et magnifique. Le personnel était très sympathique et avenant. Merci à Taha, Khawla, Wassim, Omar, Fatiha ainsi qu'au reste de l'équipe.
Cons: Les aboiements nocturnes dès chiens et les chants des coqs vers 02h du matin
Abdulaziz
2 months ago
9.0
Bruno
2 months ago
8.0
lilylU1334GS
2 months ago
10.0
The spa here was truly wonderful. Nada at the front desk was very welcoming and helpful, as was the entire front desk staff. My masseuse, Dounia, was very attentive to the instructions I gave and the massage was wonderful. It was one of the best I’ve had. Thank you!
Paul
2 months ago
8.0
sha599
2 months ago
10.0
Kareema in the breakfast station was so kind and helpful Fardous in the spa was so kind and excellent I have a great time here
EMS1510
2 months ago
8.0
This is my second visit to this hotel and we stayed for 2 nights - The room we had was a panoramic twin room which was lovely- The bathroom was quirky and different and a lovely welcome gift was there for our arrival - All the staff were very helpful and friendly. The stunning pool is a highlight and really terrific! The breakfast buffet was vast and the crudo restaurant lovely in the evening
Amal
2 months ago
10.0
فندق راقي يستحق الزيارة
mohammed
2 months ago
5.0
Hamza
2 months ago
10.0
427nabeela
2 months ago
10.0
I would like to thank Mouad Omar Chef Soufian And Houda They are very good a nice people Restaurant Crudo The pizza was very delicious
Adventure05164460957
2 months ago
10.0
I had an amazing stay at Fairmont Tazi. It is literally a plaza. I relaxed at the spa, and soaked up the early December sun by the pool. But the highlight was a private cooking class with Karima. Karima and I bonded instantly over our shared love of cooking. She radiates pride in her craft and genuine joy in working at the Fairmont, and it shows in every moment of the experience. Together, we prepared Zaalouk and a fragrant Moroccan Chicken Tagine. The air filled with garlic, cumin, ginger, saffron — the kind of aromas that make you stop, close your eyes, and take a long breath in. As the dishes simmered away, other guests wandered over to the outdoor kitchen, drawn by the spices and curiosity about what was cooking. It felt communal, warm, and wonderfully Moroccan. This class with Karima was a standout moment on my final stop of a three-week journey around Morocco. I’m heading home to Australia now, eager to recreate this meal for my friends and family — and I know that each time I do, I’ll be transported straight back to this special corner of Morocco. Highly recommend. An unforgettable experience.
عبدالله
3 months ago
10.0
كل شي جميل
Mansor
3 months ago
10.0
شكراًجزيلاً اقامة اكثر من رائعة حفاوة كبيرة من الجميع المكان فخامة الطاقم بشكل عام اكثر من رائع اخص بالذكر الاستاذ (salam) والاخت (آية)
Z72BFpatricias
3 months ago
10.0
The hot stone massage I had at the Fairmont Hotel in Tangiers was one of the best massages I ever had. I have had massages all over the world, trust me, this was wonderful. The spa itself is beautiful and relaxing, the staff so very kind and welcoming. I especially want to thank my therapist Amal and receptionist Chaimae for a very memorable experience.
hossah
3 months ago
7.0
The nice view
Cons: Poor staff , not qualified
j_rgl315
3 months ago
8.0
I usually prefer to write positive reviews, because they capture moments worth remembering. The Fairmont in Tangier has a breathtaking location atop a hill, with a romantic view that’s truly special – but only if you book a Panorama room. Unfortunately, despite my high hopes for this stay, the hotel falls short of what one expects from a true luxury experience. Across all departments, there was a noticeable lack of seamless communication, smooth operations, attention to detail, and the ability to really “read” the guest. Everyone on staff was kind and polite, and that friendliness is appreciated – but it’s simply not enough. The cuisine was another disappointment. Morocco in general, is famous for its rich spices and flavors – yet the dishes here were surprisingly bland. A personal word of caution: I would think twice before relying on the in-room dining. That said, there’s a lot of potential here. The property’s location and setting are truly magical, and with some serious attention to training, operations, and culinary creativity, the Fairmont Tazi Palace could still become one of the city’s top high-end hotels. Tangier is on the rise in terms of luxury hospitality, and I sincerely hope the Fairmont evolves with it.
Valeria
3 months ago
8.0
Великолепный зывтрак. Очень удобный матрас, подушки, постельное белье. Приятная терасса с садиком
Cons: Не очнь приятный запах от воды, текущей из крана.
omarmH5584IZ
3 months ago
10.0
We spent a very pleasant weekend at the Fairmont Tazi Palace Tangier. Our stay was wonderful : the hotel is magnificent and amazing in every detail, and the staff made the experience even more enjoyable. Many thanks to the entire team, especially Othman and Khaoula, for their kindness and professionalism We will definitely be coming back very soon. Omar & Salma
Franck
3 months ago
8.0
Hôtel magique
Cons: Les matelas sont pas très confortable
Elen
3 months ago
1.0
Salam
3 months ago
10.0
Rod
3 months ago
4.0
Luxury and comfort
Cons: The room smelled bad. Bad smell from bathroom likely attributed to lack of use. We ran the shower water for a while which reduced the smell. Returning after dinner the room smelled bad again.
Ihab
3 months ago
10.0
Moufida
3 months ago
10.0
Meilleur hôtel de tanger et je pèse mes mots, chaque séjour dans leur hôtel est incroyable un des rare hôtel à accepter les chat , les réceptionniste sont les meilleurs , voiturier 24/24 ainsi que le room service leur chambre sont spacieuses et leur suite incroyable,
Cons: Que des cigarettes camel au et pas de Malboro au bar :)
731axelt
3 months ago
10.0
The place is pure beauty and the staff were extremely welcoming and made us feel home. The arrival experience could not be any more magical. We will certainly come back !
sadeem
3 months ago
8.0
Ez zahra
3 months ago
1.0
Lujain
3 months ago
10.0
Norman
3 months ago
10.0
Beautiful setting, old palace, forest and pool areas
Cons: Nothing
T8677IOnatalias
3 months ago
10.0
Very relaxing. Amal and Nada very good! I really enjoy the massage and was able to relax and disconnect. Really recommend!
heathery837
4 months ago
10.0
I had an amazing deep tissue massage with Itto. The spa has a really nice, relaxing atmosphere and all of the staff are very kind and welcoming. Definitely recommend!
Loubna
4 months ago
5.0
esteban660
4 months ago
10.0
This is an incredibly beautiful property with very nice spacious rooms, comfortable beds incredible service, and great dining. The gardens and the pool are spectacular. I stayed in a room with a private garden, which I highly recommend it was just so lovely. Very big and private If I had only one suggestion, it would be that they had some kind of affordable shuttle that would take you to town because the property is about a 15 minute drive away from most of Central Tanger. They provide taxis a few ask but they charge almost 10 times the amount that it cost to get back to the hotel in a petit taxi.
Lisa
4 months ago
10.0
Amazing space. Beautiful elegant loved aberything about it
Hassan
4 months ago
10.0
Un excellent accueil et l’amabilité de Mohammed à la réception et de Adnane à l’entrée.
Cons: Néant
Guillaume
4 months ago
10.0
Emplacement magnifique ! Personnel accueillant.
laurence
4 months ago
9.0
La chambre sur jardin ( proche de l’ascenseur car pb de mobilité) les petits déjeuners délicieux, et surtout l’attention de tout le personnel. Merci à Leila pour sa disponibilité et sa gentillesse , ainsi que Kharoula ❤️ Sans oublier le manager Othmane qui a su résoudre les soucis avec le sourire.
Cons: Le restaurant Perse ( pour touristes) Je connais la vraie cuisine Iranienne que l’on peut trouver à Paris.
Thibault
4 months ago
10.0
roshanam2015
4 months ago
10.0
I had a massage from Donya at the spa and it has to be one of the best I’ve ever had. Truly wonderful. Chaimae at reception was an excellent help in organising it all. First class service. Thank you!
Cruiser35063340821
4 months ago
10.0
Fairmont Tazi Palace Tangier is an extraordinary place. From the moment we arrived, we were made to feel completely at home. The setting, high in the hills overlooking Tangier, is breathtaking, and the hotel itself is both elegant and serene, with every detail beautifully thought through. The rooms are spacious and luxurious, with an effortless blend of Moroccan design and modern comfort. The atmosphere across the hotel is calm and restorative, creating that rare feeling of total escape. The food was a real highlight throughout our stay. Breakfast at Crudo was exceptional, with an incredible selection and the warmest service. Najim and Ghali made every morning feel special — thoughtful, attentive, and always with a smile. In the evening, Social Kitchen and Pairisa were outstanding, with perfectly cooked food and a wonderful atmosphere, full of flavour and charm. A special mention must go to Cookie on reception, who genuinely went above and beyond to make our stay seamless and memorable. Nothing was ever too much trouble, and every interaction felt sincere and personal. Fairmont Tazi Palace is one of those rare places that combines world-class service with a real sense of warmth and authenticity. It’s a true sanctuary in Tangier, and I couldn’t recommend it more highly
669ghizlanea
4 months ago
10.0
Amazing experience, loved it ♥️ Every detail, every corner was splendid. The rooms, the spa, the food. Everything was great ✨
142sukainaj
4 months ago
10.0
Nada was very warm and friendly at the reception and my therapist was Dunya who was extremely good. My massage was amazing and relaxing she did a fantastic job. Thank you
54jabeenj
4 months ago
10.0
Duniya my therapist was absolutely on point … I came out feeling awesome.. my facial was heavenly!! Nada the receptionist was very friendly and helpful Thank you to all for giving me a very pleasurable experience MashAllah
ghizlane
4 months ago
10.0
Le séjours était vraiment superbe ! L’accueil chaleureux le service extra ! Je recommande !
Elizabeth
4 months ago
10.0
Outstanding quality with enormous selection covering a wide range of tastes!
Cons: Loved the selection, the atmosphere, the service, the quality, the situation overlookig Tangier and the swimming pool. It was unique!
Hanane
4 months ago
9.0
Yann
4 months ago
5.0
Karen
4 months ago
10.0
Spectacular location, accommodations, service, food, amenities!
Cons: Loved everything!
Jens Henrik
4 months ago
8.0
Samira
4 months ago
9.0
Service , comfort was heel goed, heerlijke bedden, het was schoon, prachtig hotel.
Cons: Locatie is wat minder en je kon niet op ieder moment gebruik maken van de spa en kapster.
Salem
4 months ago
10.0
the place is exceptional and the staff are very welcoming.. 💚🙏🏽
JoanK883
4 months ago
10.0
I had a very positive experience at this beautiful hotel. It is well-located and a stunning property. This was my first visit to Tangier, a city I thoroughly enjoyed in every respect. I was pleased that the hotel was in close proximity to many important sites. Our bedroom was lovely, with attractive furnishings, and a terrace that overlooked the city. Dinner at the Mediterranean Restaurant was very tasty and the food was extremely fresh. They staff was lovely and most hospitable. Thank you for making our stay so great
Keldster
4 months ago
10.0
We had a fantastic time again at the Fairmont Tazi. The place is extraordinary and beautiful. The staff are wonderful especially Ayub and Abudullah Nigzalin - wonderful people. Omar the resident Potter is very helpful snd friend to throw some pots. The kids room is awesome. Amazing restaurants and place!
Maryam
4 months ago
10.0
P2171LIasmab
4 months ago
10.0
Absolutely loved my experience! Shaimaa was so welcoming, and the massage was incredibly relaxing. Highly recommend ❤️
SOMIA BOUTELIS
4 months ago
10.0
Hôtel exceptionnel avec un très bon personnel Professionnel et aux petits soins pour les clients Petit déjeuner excellent
Claire
4 months ago
10.0
Soggiorno meraviglioso. L’hotel è situato all’esterno di Tangeri ed offre una vista sulla città mozzafiato. La struttura è molto grande e dotata di ogni comfort, molto moderna, pulita e curata nei minimi dettagli. La gentilezza e la cortesia del personale è forse l’aspetto che ho apprezzato di più: attentissimi ad ogni esigenza, gentili e cortesi sempre pronti ad aiutarti o a fare solo due chiacchiere. Una menzione speciale va allo staff della reception e del bar dell’hotel.
Cons: Nulla
33ingelises
4 months ago
10.0
Very beautiful hotel. Excellent service people very helpful all of them from reception to restaurant to cleaning our room especially Miss JAMAA was outstanding. We staid for 8 (oct 4-12) wonderful and amazing days. We will surely return Fairmont Palas Hotel is a wonderful place to live. Skovsgaard/ Andersen
Plamena
4 months ago
9.0
Carolina
4 months ago
10.0
Everything was perfect! The hotel is absolutely beautiful. The staff, service and the food was out of this world.
Cons: Nothing at all
Inès
4 months ago
10.0
crcarlin
4 months ago
10.0
Hotel is beautiful and service is excellent! It does require a car or a taxi to go elsewhere thought. Breakfast is out and if and we had 2 dinners at their Mediterranean restaurant which was very good. Our waiter, Mohammed Hakimi, was very attentive and guided us well!
al_dassan
4 months ago
8.0
Hatem0hf
4 months ago
9.0
Nicolas
4 months ago
10.0
Barbara
4 months ago
10.0
This was a fabulous hotel. It had been the old Sultan Tazi's palace and had been empty for many years before a wonderful renovation by the Fairmont. The property stood in its own very spacious grounds with views out to the Tangier coast in the distance. Everyone of the staff - and I mean everyone - we encountered was exceptionally friendly and exceedingly helpful. We had a Panoramic View Double Room with Balcony - the room was enormous and so was the balcony outside. Bathroom was huge as well. It was very quiet while wandering the beautiful long corridors of the hotel - and getting lost a few times in the different wings! The Lobby is on the 5th floor - it was beautifully decorated with stunning glass mosaics and high ceilings. The hotel had an incredible number of different styles of chairs - all beautifully created to be pieces of art as well as for seating. They had a resident super friendly cat called Mendoub which translates into the "Sultan's Representative". Mendoub had his own basket in a corner of the Rose Bar area but he was often just seen lounging around in various places waiting for guests to "pay homage" to him by patting and stroking him. Eating outside in the Crudo Mediterranean restaurant was excellent one night as was the meal in the downstairs Social Kitchen which provided a beautiful Moroccan setting for wonderful dining experience.
Cons: Having to leave! We plan on coming back!
Stephen
4 months ago
10.0
Great comfortable enormous hotel with a beautiful view of the city and a large swimming pool with comfortable loungers. The comfort level is 10/10!! The beds, the room and the private terrace were all very spacious - nicely decorated! After 2 weeks traveling through Morocco we found this to be our sanctuary for the last two nights in Tangier. The staff is great about hailing taxis for you! Onsite restaurants are great options, if your not feeling like you want to go out. Their Moroccan restaurant had live music and we sat outside on the patio under the moonlight with the city sparkling in the distance! Cookie at the front desk, as she is adoringly called ,was so helpful and made us feel welcomed and right at home as soon as we checked in! Great bar, and mixed drinks - which we found to be a nice treat as Morocco is limited on good cocktail / wine options in many spots! The entire staff was so eager, helpful, and friendly, they are so passionate about their country and sharing their enthusiasm with travelers! Highly recommend!!
Cons: The hot tub could have been warmer, but this could have been a one-off situation.
Weam
4 months ago
10.0
I had a wonderful stay at the hotel — it was truly a great experience. Many thanks to Ebtesam at the reception, Omar at the concierge, and Adnan for their excellent hospitality and service.
Cons: Nothing
Live-love-life3
5 months ago
10.0
From the moment you enter the hotel you are greeted with a wonderful aroma that engulfs your senses and continues into your room. Our panoramic room (606) was fantastic. Spacious with a great view and immaculately kept clean by housekeeping. All the staff are wonderful and very helpful. A special mention to Aya on Reception who was extremely welcoming on our arrival. Also, to Mouad from Crudo restaurant who attended our every need at breakfast. Thank you!
Mervi
5 months ago
10.0
laurence
5 months ago
9.0
breakfast amazing and the staff all staff very attentive a few exceptional IMANE NAJIM bartender OMAR and all the satff at the PERSIAN restaurant where the food is excellent
alain
5 months ago
8.0
Excellent petit déjeuner buffet. Vue panoramique des chambres aux étages supérieurs
Cons: Dommage l'absence d'une navette pour rejoindre le centre ville : l'hôtel propose des tarifs à 1500 dhr soit 10 fois le prix de l'application in drive .
Sylvie
5 months ago
9.0
Elgihani
5 months ago
10.0
The interior of the hotel
Cons: The spa closes at 9, I recommend that it remains opened until 11
Aysegul
5 months ago
7.0
Sebastien
5 months ago
8.0
La chambre est spacieuse, l’architecture est très belle
Cons: C’est dommage que la piscine n’est pas chauffée
Nadia
5 months ago
10.0
Precioso el ambiente la gente
Cons: Todo perfecto
Berache
5 months ago
4.0
It takes almost half an hour plus to get a sevice from houskeeping. The receptionist are very welcoming but their response time for any service is exremely slow. I express my unhappines to the front desk manager and hope they will improve . Overall the hotel is beautifull b
Soukaina
5 months ago
9.0
A wonderful stay! The rooms are beautiful, very clean, and perfect for relaxation. The hotel is quiet and ideal for anyone looking for peace. Saloua at the reception was extremely kind and welcoming. Everything was excellent!
Cons: For such a beautiful hotel, I expected a bit more from the breakfast. The variety was rather limited compared to other hotels in Tangier.
Marc
5 months ago
10.0
Tout était parfait
Cons: Rien
Lama
5 months ago
9.0
The staff was very friendly and accommodating. The place is amazing! The views are exceptional! Its clean and smells nice.
Cons: They dont have enough amenities.
Haider
5 months ago
10.0
Tito
5 months ago
9.0
The staff were friendly and helpful. Whilst the hotel was a little further than I expected from the centre, it provided peace and tranquility in a stunning setting. We would definitely go again.
Cons: The price 😂
بو أحمد
5 months ago
10.0
Mariam
5 months ago
6.0
The art culture
Cons: Too big and no life
Mansour
5 months ago
10.0
the location the room space the furniture
Cons: Othman did an amazing job and we are very satisfied and happy it was a miscommunication that was very nicely managed
Abdellah
5 months ago
8.0
Mooi hotel met een prachtig uitzicht; een plek om goed tot rust te komen.
Cons: Bij check-In zijn wij niet voldoende begeleid en geïnformeerd over de faciliteiten in het hotel. Daarnaast was het personeel van de bar niet attent. Zo moesten wij zelf om menu vragen en ook bijna half uur wachten tot ze terugkwamen om bestelling op te nemen. Dit terwijl zij met groepje collega's stonden te praten. Deze situatie heeft zich meerdere keren herhaald. Tevens was het eten in het hotelrestaurant gemiddeld.
Wuishere
5 months ago
7.0
Le fait d’être isoler de l’univers bruyant de Tanger.
Cons: Les tarifs trop excessif de la restauration. La service de Sécurité qui oublie que nous payons le prix pour passer un bon moment et cela passe également par l’accueil. Le personnel qui a du mal à dire bonjour dans les couloirs de l’hôtel
Alnasik
5 months ago
8.0
النظافة و الراحة و الخدامات
Cons: أسعار الأكل مبالغ فيها إلى حد ما
sofiane
6 months ago
10.0
Abdelkarim
6 months ago
10.0
Sidi Mohamed
6 months ago
10.0
The hotel is one of the best hotels. The staff welcome us with smile and drinks. We felt the hostility from the first moment. The hotel manager is a great gentleman. He has helped us by himself to facilitate the process. The hotel has all what is needed; various restaurants, pools, coffee etc.
Cons: The location is far from town, this might be an advantage in itself for some people.
Manal
6 months ago
10.0
Cet établissement est une seconde maison pour moi et le personnel est toujours attentif et aux petits soins! Le concierge Youssef est aussi un homme de haute qualité, et son service est irréprochable.
Maxime
6 months ago
10.0
This hotel was one of the best i’ve ever stayed in! Beautiful views and rooms, i wish i could stay there for a long time! Staff were great and helpful! I would stay there again when i come back to Tangier!
Hassan
6 months ago
10.0
Amal
6 months ago
8.0
Mohammed
6 months ago
1.0
Fatima
6 months ago
10.0
bandar
6 months ago
6.0
اطلالته
Cons: الموظفين لايقابلونك ببشاشه وبعده عن طنجه وبمكان عالي صعب الوصول له بدون سياره والافطار غير متنوع
Verified traveler
6 months ago
8.0
Très bel hôtel, confort et bien dans son ensemble, petit dej super bon et personnel super pro et dispo. Piscine agréable et propre. Machine à café et fruit dispo à votre arrivée. Seul bémol odeur des remontées de canalisations de salle de bain dans la chambre, assez gênantes et chambre mal insonorisée au niveau de la porte qui laisse passer le jour du coup on entends absolument tous des couloirs. À part ça l’hôtel est top avec bel vue sur Tanger malgres qu’avec la circulation compter 30 à 40 minutes pour se rendre sur la corniche.
roger
6 months ago
10.0
Sandra
6 months ago
10.0
L'établissement est somptueux, la literie exceptionnelle, les chambres magnifiques. J'avais un balcon qui donnait sur un jardin qui exhalait des parfum de rêve, avec une vue en surplomb sur la ville. Le personnel est très accueillant. Les petits déjeuners sont exceptionnels : le choix entre le sucré et le salé est sans fin et de même entre les spécialités locales ou la western food (mais je conseille le local : fait devant nous, excellent). Des restaurants de différentes nationalités sont déjà dans l'hôtel si on ne veut pas ressortir le soir et la nourriture y est délicieuse également. Bref : à faire !
Cons: Je ne suis pas fan de piscine, donc à prendre avec des pincettes : mais elle est relativement petite, peu profonde, faite pour des enfants plutôt que les adultes. Par contre les équipements alentours sont supers si on a envie de faire une sieste ou de manger au bord de l'eau.
rashed
6 months ago
9.0
Lamia
6 months ago
10.0
L emplacement les décor le confort la propreté la piscine la qualité des repas des différents restaurant le personnel de chambre
Cons: Ras
Nasser
6 months ago
10.0
sabri
6 months ago
10.0
Alan
6 months ago
10.0
yasrin
6 months ago
10.0
Jaouad
6 months ago
7.0
Amine
6 months ago
10.0
roger
6 months ago
10.0
Fabio
6 months ago
10.0
L’hôtel est exceptionnel avec un service client irréprochable, la piscine est vraiment bien et la qualité de la nourriture proposée à l’hôtel est très satisfaisante. Idéalement bien situé, chambre spacieuse et confort absolu.
Ali
6 months ago
4.0
The place is nice, but far from a 5 star hotel.
Cons: We booked well in advance, but after arriving, we still had to wait two hours to check into our room. We had chosen one of the higher-end suites, expecting a five-star experience, but it didn’t meet expectations. While the room was clean, it wasn’t particularly impressive or up to the standard we expected. There were no fresh fruits provided daily, the fridge wasn’t working, and basic amenities like cutlery or a stocked minibar were missing nothing that made it feel like a proper suite or justified the higher price. Customer service was friendly and helpful overall, but due to a language barrier, some of my concerns and requests weren’t properly understood or addressed.
Aymen
6 months ago
7.0
Quasi tout
Cons: Gros gros problème de bruit. Jusqu’à 3 h du matin. Le restaurant au dessus des chambres est un gros problème et les parties communes sont très bruyantes. C’est du gâchis vu l’exceptionnel hôtel. J’ai très peu dormi durant les 2 jours
roger
7 months ago
10.0
Thomas
7 months ago
10.0
Nawal
7 months ago
8.0
L'ambiance générale de l'établissement.
Cons: Le rapport qualité/prix. Absence de collation gratuite à l'enregistrement.
Mohamed
7 months ago
6.0
Les installations
Cons: La qualité de la nourriture Le service au petit déjeuner
mohammed
7 months ago
10.0
noura
7 months ago
10.0
حلو وفخم والمطعم الايراني اكله لذيذ
Cons: ولا شي
Ali
7 months ago
10.0
ouhilal
7 months ago
6.0
déco, emplacement, vue
Cons: odeur des égouts dans la chambre, piscine n'est pas bien entretenue, personnel de réception débutants
Amina
7 months ago
9.0
FAtmah ALI
7 months ago
10.0
رائع
Muzammil Rashid
7 months ago
10.0
Muzammil Rashid
7 months ago
10.0
Otmane
7 months ago
10.0
Very unique hotel with a beautiful view over the city, far from the coast noises and crowds. The staff was Excellent they go above and beyond to make sure you have the best experience. Especially the Crudo restaurant team and big shout out to Moad who made every breakfast for us very special.
Cons: Nothing to mention
Najoua
7 months ago
7.0
yazeed
7 months ago
9.0
Nouf
7 months ago
10.0
Everything!! The whole hotel team treated us as royal family members!!
Cons: Nothinggg
Luis
7 months ago
10.0
Hotel excepcional. Tudo lindíssimo e confortável. Funcionários muito atenciosos e simpáticos. Restaurante persa incrível. Café da manhã absolutamente perfeito.
muriel
7 months ago
7.0
Superbe, très agréable, un peu excentre cependant
Sara Jasmin
7 months ago
10.0
SAMIR
7 months ago
10.0
The great welcome & service of all the friendly staff..The manager Mr. Othman and all his colleagues.. I definitely recommend & certainly we’ll be back cor our next trip to Tangiers..
Abrar
7 months ago
10.0
الفندق جديد وراقي جدا
Cons: نوعا ما الافطار محدود
EL MANSOURI
7 months ago
7.0
Amina
7 months ago
10.0
Tout est parfait
Khalil
7 months ago
6.0
sultanaC7183LW
7 months ago
10.0
A fantastic hotel with an impeccable service. Special shout out to the reception and concierge team. And a massive thank you to the gentleman and great manager Salem for going over and beyond. Breakfast experience was also very hospitable.
Oussama
7 months ago
10.0
Magnifique hôtel avec une vue splendide sur Tanger. Nous avons eu la superbe surprise d’être surclassés dans un penthouse, c’était tout simplement exceptionnel ! Le personnel est à l’écoute et très attentionné.
Yassine
7 months ago
10.0
795saeedh
7 months ago
10.0
The Fairmont Hotel in Tangiers is an amazing place with always ready to help staff (Yousef, Omir and Fouto) making our stay so memorable. So glad we were recommended by a family friend to choose this hotel. Food at Tge restaurant was amazing and the spa was impressive. Needless to say we will be recommending this hotel to our family and friends.
827hazrap
7 months ago
10.0
From beginning to end the service we received was exceptional. My husband and I could not have chosen a better holiday to mark our wedding anniversary. The staff truly made us feel as though we were their only guests. A very special mention to Yousef, Foutou and Omir. They and their colleagues looked after us. The facilities in the hotel were brilliant from the spa service to the restaurant hidden away on the top floor. We are grateful to a family friend for their recommendation. Needless to say we will be recommending the hotel to our friends, family and work colleagues
Mirela
7 months ago
10.0
The ambiance
Jawad
7 months ago
9.0
battlefire
8 months ago
10.0
An unforgettable stay – I’ll definitely be back! From the very first moment, I felt truly welcome at the Fairmont Tazi Palace Tangier. The entire team was exceptionally attentive, professional, and warm – especially Front Office Manager Othman, whose genuine hospitality stood out. The atmosphere, the service, and all the thoughtful details made this place truly special. I’m already looking forward to my next stay!
11sanaae
8 months ago
10.0
I had an unforgettable 5-day stay at the beautiful Palace Tazi Fairmont in Tangier. A special thank you to Aya at the reception — her kindness, professionalism, and warm welcome truly made me feel at home from the moment I arrived. The charm and elegance of the hotel, combined with the exceptional service, made this experience truly magical. I can’t wait to come back!
Nicola
8 months ago
10.0
We absolutely loved our stay at the Fairmont. The hotel is very luxurious and the rooms are fabulous. Staff were extremely helpful and friendly. We used the gym and spa area which were also really lovely. The hotel is around 15 mins drive from the Medina etc but the hotel can arrange a taxi to take you there for 15 euros. We will definitely return!
Roméo
8 months ago
9.0
Trés belle hotel , bien décoré, les restaurants divers, la vue, le personnel au petit soin
Cons: la clé qui se démagnaitise une fois par jour !
Fayçal
8 months ago
9.0
Malika
8 months ago
10.0
Tout était parfait de l’accueil à la chambre aux repas et le service je recommande
Cons: Tout était parfait
Jo
8 months ago
10.0
la beauté du lieu, la gentillesse des gens, le calme
ricardo
8 months ago
10.0
Algithami
8 months ago
9.0
muna
8 months ago
10.0
mohammedzN4064LI
8 months ago
10.0
This was one of the best experiences in Morocco for years staying at this lovely hotel with its friendly and helpful staff Othman the front office manager together with amel and Fatima zahra who kept my room clean and stocked up a few times a day every day Absolutely brilliant and worth every one of the 5 stars
W924AKnadiac
8 months ago
10.0
Loved, professional staff. Massage en scrub treatment the best ever. The spa is beautiful and clean. Perfect service !!!
Salah
8 months ago
10.0
Everything location , amenities, and the staff and a special thanks to kawthar for her kindness and professionalism.
Cons: Nothing
Watik
8 months ago
9.0
Personnel simpa, sérieux et serviable Khawtar nous a superbement accueilli !! Merci à tous
Cons: Top
Hanoof
8 months ago
10.0
The property is a stunning historical palace — absolutely beautiful, with a large lush garden that adds to its charm. The staff were incredibly kind, and we were given a complimentary upgrade to a room with a private garden. The room’s design was elegant, and the garden added a deep sense of peace and relaxation.
Cons: The only downside — which was entirely my own fault — is that I didn’t explore the hotel properly when I first arrived. I wish I had taken more time to enjoy all the facilities, especially the pool and the expansive garden. Overall, it was an exceptional and memorable stay!
Raf
8 months ago
10.0
Excellent property to stay in front desk staff are great
Bader
8 months ago
4.0
There is a sewage smell in the room and the problem has not been resolved and no alternative has been provided.
Trail52772849833
8 months ago
10.0
Amazing hotel and kind staff the location is good the service was amazing atmosphere I never see before the room very quiet and furniture very nice . The food and breakfast was delicious and very clean . The reason for the success of the trip was choosing this hotel
Halti
8 months ago
10.0
sabsib2024
8 months ago
10.0
Osman was amazing. Incredibly helpful and so organised. He truly made our stay special. Osman organised a beautiful birthday surprise for me that included a beautiful cake and a wonderful decoration with rose petals. Yaseen was most helpful too. Always had great advice for us where to go, what to see and in general what a wonderful young man. We are most definitely will stay here again.
Jalalle
8 months ago
9.0
DANIELE
8 months ago
8.0
Bell’hotel nuovo orientato verso le famiglie
Cons: Troppo lontano dal centro ..poco servizio negli spazi come la piscina ..grandioso se si viaggia con bambini
Blerta
8 months ago
10.0
981yasm
8 months ago
2.0
Stayed here previously and I am currently staying. I’m very disappointed the WiFi around the pool area is weak and switches off. Reported issue to reception fell on deaf ears. For the price and class of hotel such a basic amenity in 2025 should be of the best quality
MBS
8 months ago
10.0
Everything! It's a paradise.
Cons: Nothing at all.
Shairin
8 months ago
8.0
Beautiful property with a great view of the city. I traveled with my mother who is disabled and it was great that the hotel is geared up for disabled guests. The staff were really friendly and wonderfully attentive. They provided a wheelchair for my mother throughout our stay which was invaluable. I highly recommend the property.
Noura
8 months ago
10.0
ML-SG-001
8 months ago
10.0
Overall 4.5/5 Location 5/5, close to medina, golf course view, close to Hercules cave Environment :5/5, perfect design and setting of the interior, Morocco luxury Service 5/5, staffs are friendly, resourceful, helpful. We had 3 days and 2 night with the hotel and the experience with the good pool, gym, restaurant inside. Cost performance 4.5/5, a bit pricy for me, yet with quality. Food: fresh and tasty. Must try their crudo restaurant!!
Naima
8 months ago
8.0
Naima
8 months ago
8.0
Salem
8 months ago
10.0
موقعه الجميل والهدوء
Cons: لا شي
cigogne
8 months ago
10.0
Hôtel fabuleux!
Cons: Rien
ali
8 months ago
9.0
L’excellence n’est pas loin
Cons: Le tout est très satisfaisant
meryem
8 months ago
9.0
La superficie, les équipements et le standing de la chambre Le calme Le petit déjeuner
Cons: Les portions des plats proposés par le room service
Noor
8 months ago
8.0
160sedram
8 months ago
8.0
This is a beautiful property with fresh flowers everywhere. Our junior suite was spacious and very comfortable. The balcony had very comfortable lounge chairs. Breakfast had a nice selection of fruits, eggs, crepes and an array of desserts. It was well stocked and replenished as needed. Car service was billed to room and was very convenient. All the restaurants we went to were only 10-15 minutes away. Why not five stars….this had to do with the service. Limited to no service at the pool. Two nights reservations were not found at outside restaurants when concierge said they were made. Service at lunch was fair. This really could be a five star property if service improved.
AnkitaSchroff
8 months ago
10.0
We had an amazing experience. The staff at both the reception and the bar were consistently helpful and friendly. A special mention goes to Mr. Omr from the concierge team—he was exceptionally helpful in guiding us through the must-visit places and sharing insights about the palace’s history. He was always available and eager to assist us throughout our stay. The palace offered breathtaking views that truly enhanced the overall experience. Whether it was the scenic surroundings or the architectural beauty visible from the property, every angle was picture-perfect. The rooms were equally impressive—spacious, elegantly designed, and equipped with all the modern comforts while still preserving the charm and grandeur of the palace. It was a perfect blend of luxury and heritage.
Mohamed
8 months ago
10.0
Everything
Cons: Nothing
Ahmed
9 months ago
10.0
Falcoz
9 months ago
7.0
La terrasse du petit déjeuner et les chambres
Cons: Pas de navette pour la Medina
Kenza ER-RAFAI
9 months ago
9.0
Sophie
9 months ago
9.0
ERIC
9 months ago
7.0
Les chambres et la restauration
Cons: Le service pas à la hauteur d’un hôtel de luxe
Ivan
9 months ago
10.0
KARINE
9 months ago
8.0
La vue , le décor et la gentillesse du personnel
Cons: Le petit dejeuner de 6h du matin apporté dans notre chambre en sachets et timbales en carton comme au Macdo
Bettache
9 months ago
10.0
J’ai beaucoup apprécié cet établissement, notamment la bienveillance et le professionnalisme du personnel. Les lieux étaient propres, agréablement parfumés, et nous avions réservé une chambre avec jardin privatif. Le seul petit bémol : la présence d’insectes, ce qui est normal en pleine nature, mais un traitement régulier permettrait sans doute de mieux les maîtriser. J’aurais aimé que ce palace bénéficie d’une vue sur la mer, ce qui aurait été un vrai plus. Le petit-déjeuner était à la hauteur, tout comme les équipements et la propreté de la chambre. Vraiment, rien à redire sur la qualité du service.
cedric
9 months ago
8.0
Magida
9 months ago
10.0
Alan
9 months ago
9.0
Great Breakfast buffet with lots of choices
Cons: A hotel of this caliber needs a dedicated concierge who can make restaurant recommendations and reservations. Most of the front desk staff were young and inexperienced, and gave conflicting answers to the same question. Often as not, the opening times, choices, descriptions of various restaurants were inaccurate or wrong. There should be a list of vetted restaurant choices for couples, families, business, etc.
David
9 months ago
9.0
It is a holiday in itself!
Cons: Kind of difficult to access and “go into town”
Olga
9 months ago
10.0
Yousra
9 months ago
9.0
Milenka
9 months ago
10.0
Mi experiencia en este hotel fue excelente, desde nuestra llegada . El personal es de una profesionalidad y amabilidad impresionantes, que se destaca desde el check in. La infraestructura, es un histórico palacio convertido en hotel de lujo . Las habitaciones son amplias y con una decoración magnífica. El desayuno buffet, muy variado y delicioso . El area de la piscina es espectacular.
Cons: nada
sonia
9 months ago
3.0
La structure est vraiment magnifique et se situe dans un beau cadre et un endroit calme, les chambres sont grandes et confortables
Cons: Le service n’est ni consistant ni digne d’un 5 étoiles. Excepté le service voiturier qui est rapide, sympa et efficace pour le reste c’est assez déplorable. Arrivée à l’hôtel vers 18h, on a dû attendre presque une heure pour avoir les clés de la chambre. Je peux comprendre l’attente si on arrive à l’heure pile du Check in mais là .. Le service en chambre n’est pas consistant, il manque parfois des peignoirs, parfois des tapis de bain, parfois ils ajoutent de l’eau, parfois pas.. certaines fois ils passent 2 fois dans la journée.. d’autres ils nous laissent des mots en disant que s’ils ne parviennent pas à entrer dans les 24h ils feront « une inspection discrète ». Le service à la piscine est catastrophique, attente de plus d’1h pour des simples boissons ou sel (et on n’était meme pas en haute saison donc vraiment pas beaucoup de monde) La réception n’a pas les infos concernant les restaurants de l’hôtel et nous dit de retourner dans les chambres pour scanner les QR code et avoir les infos. J’ai payé une double taxe de séjour alors que j’étais seule en chambre. 1 mois après mon séjour, le remboursement n’a pas été effectué car la carte de crédit ne correspond soi-disant pas au paiement. Alors que je n’ai qu’une seule carte de crédit à mon nom .. bref l’incompétence règne dans cet établissement !! C’est très dommage car la structure et le cadre sont magnifiques mais pour un prix de presque 250€ la nuit on s’attend à un service de qualité qui n’est malheureusement pas au rendez-vous.
ANA M
9 months ago
10.0
Insuperable en todos los sentidos
Hanan
9 months ago
10.0
Oliver
9 months ago
10.0
Souhail
9 months ago
9.0
Suleiman
9 months ago
10.0
It’s nice bit far from activities
Leegirl
9 months ago
10.0
We loved our room with the private garden, and hated to leave! We travel with our small dog and he loved going out and laying in the sun in the garden. I found it to be perfect place to relax, read, have a glass of wine or a coffee. The staff was exceptional. Fatima, at the front desk, Mr. Ali (?) in the Crudo Restaurant, as well as a lovely young woman who served us at dinner. So very efficient and kind, I wish I remembered her name. Everyone was so very helpful and courteous. The food that we had at Crudo was excellent too...couscous with chicken, fish, everything was delicious. Also enjoyed the wood fired pizza.
Cons: I wish there had been a list of spa services online. I tried to visit the spa but somehow could not find it. I would have loved to have had a massage and hammam, if available. However, my day at the pool made up for the fact that I could not have a spa treatment. The pool was beautiful and clean, and the lounge chairs were comfortable.
Khalifa
9 months ago
10.0
Parsell
9 months ago
9.0
The hotel is absolutely beautiful. Stunning views. Gorgeous rooms. Facilities excellent. Breakfast was wonderful. The staff stood out - many of them so, so lovely.
Cons: Very little to say here. There were some very small, odd things that I didn't expect from a 5* hotel. Our room didn't have a remote control or a hairdryer and we had to ask for more towels. We only got robes on the day before we left. The room didn't have information that would have been helpful, like room service, laundry costs etc. These are SUCH tiny things. On the whole the hotel was wonderful.
Judith Vailhe
9 months ago
9.0
Très belle chambre, très confortable. Le personnel est adorable, toujours disponible et attentif. Le petit déjeuner est top. L'endroit est immense et peut être un peu surdimensionné.
Cons: Un peu éloigné de Tanger. Heureusement nous avions loué une voiture.
Damien
9 months ago
10.0
Superbe hotel, certainement la meilleure prestation de Tanger, le personnel est admirable, la cuisine l'est autant, le Spa est immense et offre toutes les prestations que l'on peut imaginer
Cons: Rien !
Veronique
9 months ago
8.0
Bel établissement vue magnifique la gentillesse extrême du personnel
Cons: Le manque de vérification nécessaire dans ce niveau d’hôtel : plus d’essuis main dans les toilettes du lobby, gel douche vide dans la salle de bains d’une de mes amies, une seule bouteille d’eau minérale dans la mienne alors que 2 dans toutes les autres
rashid
9 months ago
9.0
كل شي تمام بس لا يوجد حمام سباحه مغلق لحاله الجو البارده
jean-jacques
9 months ago
7.0
Beau bâtiment et personnel très attentionné
Cons: Le jugement que je porte sur l'hôtel est tempéré par le fait que , deux nuits de suite , nous avons été réveillés à 3heures du matin par l'éclairage inopiné et intempestif de la chambre On nous a expliqué le matin qu'il s'agissait des conséquences d'un délestage Soit . Mais c'était très pénible quand on souffre déjà d'insomnie
Alsayegh
9 months ago
8.0
Omar
9 months ago
9.0
Restaurants, people specially Sukinah in restaurant
Cons: None
Rick
9 months ago
10.0
In a residential neighborhood. Worth the upgrade for a terrace as the gardens are lovely. Good was ok but pricey for the quality. Friendly staff.
Yousuf
10 months ago
10.0
نعم
Cons: لايوجد
Winfried
10 months ago
9.0
Sehr schöne, gut ausgestattete Zimmer. Exzellenter Zimmerservice. Grossartiges Frühstück mit perfektem Service
Ines
10 months ago
9.0
Très bel établissement, avec des équipements de qualité Un service vraiment au top (merci Kawthar et Adnane) Un petit déjeuner délicieux Un oasis paisible au milieu de Tanger La chambre était incroyable
Cons: La piscine n’était pas chauffée - tout le reste était impeccable
Top
10 months ago
7.0
Nice but long waiting at the pool
Nour
10 months ago
9.0
Alan
10 months ago
10.0
Younes
10 months ago
10.0
hector
10 months ago
10.0
The staff amazing especially Marouane
Cons: Everything was good
Sarah
10 months ago
10.0
Luxurious
Cons: Expensive, including food
Sharon
10 months ago
8.0
Beautiful and very comfortable rooms. Our family upgraded to 2x garden rooms and very much enjoyed the quiet outdoor space to relax. The breakfast buffet was generous, with both Moroccan and international offerings. The staff was generally very helpful and attentive, though I would say more staff are required in the pool area as it was difficult to find anyone to take food and drink orders. The hotel is located about a 15min taxi ride from the old town. As this was the last stop of a two-week trip, we were happy to chill out at the hotel for most of our stay, but if you are wanting to be amongst the vibe and activity of Tangier, you might want to choose to be closer to the action. Overall, we had a very pleasant stay and would recommend it to others.
Fatimah
10 months ago
8.0
طاقم عمل ودودين وخدومين
Cons: توجد رائحة مزعجة بالغرفة اضطرينا لتغيير الغرفة، تجربة لا بأس بها ولا أكررها
Mohammad
10 months ago
10.0
Bader
10 months ago
10.0
Staff is so friendly, they treat you like a king😊
Cons: None
عبدالرحمن
10 months ago
10.0
شكر خاص للموظفة حليمة على بشاشتها وتعاملها الراقي جداً والشرح الوافي الدقيق جداً والواضح لمرافق الفندق وللخدمات المقدمة كانت ثلاث ليالي في العمر وكانت جميلة جداً
elizabeth
10 months ago
6.0
The hotel is lovely, and the staff provides excellent service. That being said, it was probably not what we were looking for. The vibe is a bit fancy/fussy, and the hotel is located way up on a hill far removed from the rest of Tangier. It’s not in a walkable location. This is not the fault of the Fairmont. We should have researched more and booked a more casual, nice hotel nearer to the water.
Rachid
10 months ago
10.0
Abdulla
10 months ago
9.0
Naouall
10 months ago
9.0
Houdaifa
10 months ago
10.0
Tout
Cons: Rien
Amal
10 months ago
10.0
موقعه
Cons: لايوجد
Eduardo
10 months ago
8.0
Las instalaciones la atención del personal de recepción y entrada
Cons: El servicio del desayuno y restaurante. Lento desabastecido y el personal no te hace caso, buenas palabras pero un desastre
Barzan
10 months ago
10.0
alan
10 months ago
10.0
Contemporary & traditional, outstanding service and attentive. Great cuisine, definitely head into Tangier, the medina and try some of the recommended restaurants.
Cons: The pool side service was not proactive. You had to go and find staff to take an order.
Abdulla
10 months ago
10.0
فندق ولا أروع ، غرف جميله ، فطور متنوع ولذيذ ، موظفين متعاونين جداً جداً جداً . انصح به و بقوه
Barbara
10 months ago
10.0
Very comfortable hotel, lovely spa and good breakfast . Nothing within walking distance and no shuttle from the hotel to town but super peaceful and bright, big rooms . Staff helpful and all in all a solid choice.
Oliver
10 months ago
9.0
ahmad
10 months ago
9.0
Amrit
10 months ago
10.0
Complimenten voor de Accor-groep ! We hebben eerder ervaring opgedaan met deze keten o.a. in Rabat-Sale. Alles in dit hotel is professioneel en uitstekend.
Cons: Niets !
Yousef
10 months ago
10.0
الفندق فاخر جدًا ومريح من حيث مساحة الغرف والموظفين والخدمات. بوفيه الإفطار لذيذ جدًا ومتنوع ويحتوي على أصناف مناسبة للنباتيين والذين يعانون من حساسية الغلوتين. الغرفة متكاملة من حيث الأدوات الضرورية، وتحتوي الغرفة على بلكونة مطلعة. الفندق يحتوي على 3 مطاعم وتم تجربة المطعم الفارسي لكن الاصناف كانت عادية حقيقة. كل الشكر لموظفة الاستقبال صفاء على تعانونها أثناء تسجيل الدخول للفندق.
Cons: لا شيء.
BADER
10 months ago
9.0
Денис
10 months ago
9.0
Hock
10 months ago
10.0
Great service especially check in and Concergie. Omar was very helpful and always ready to help. Spa though needed maintenance as unable to use it especially the ladies. Overall, a great place to stay! Highly recommended,
Florence
10 months ago
9.0
Séjour incroyable et si reposant. La décoration est très raffinée. Le personnel est aux petits soins. Vue magnifique sur Tanger.
GHAMED
10 months ago
10.0
موقع الفندق والمطل جميل جدا وسهولة التحرك بداخلة وداخل الغرف لمن عنده شخص يستخدم كرسي متحرك
Cons: لا يوجد
Pierluigi
10 months ago
8.0
Abdulla
10 months ago
9.0
Amal
10 months ago
10.0
شكرا جزيلا على احلى تجربة
SALIM
10 months ago
1.0
Cons: L'etablissement en entier sentait la peinture fraiche et j'y suis allergique! Ma mére qui m'accompagnait pour ce voyage aussi. Nous avons été intoxiqué avec difficulté de respirer et nous avons demandé a changer de chambre. Notre requete a été entendue mais la 2eme chambre aussi sentait la peinture. Comment un etablissement pareil peut se permettre de louer des chambres en renovation. Je n'ai pu m'endormir qu' 5h du matin. Au réveil, une seule idée en tête partir. Pour le check out ils m'ont fait payer 50% de la chambre alors que j'ai demandé un remboursement complet! Un mauvais sommeil et une intoxication allergique à la peinture nous a gaché la nuit et la journée qui a suivi. J'ai join des photos de renovation de l'hotel. Premiere et derniere fois que nous allons à cet hotel. Un dédommagement de la moitié de la nuit c'est limite du manque de respect supplémentaire! Si vous portez atteinte à la respiration de vos clients il faut beaucoup plus q'un remboursement total!
IGOR
10 months ago
10.0
Rashid Ali
10 months ago
7.0
Hameeda
10 months ago
10.0
The best
John Smigielski
10 months ago
9.0
Amazing breakfast, attentive staff, lovely pool - great value for money. An oasis that is only 10 minutes from the madness of Tangier.
pedro
10 months ago
9.0
The staff were so super friendly and helpful the rooms were excellent and beautifully cleaned and although large everything about the hotel was smart and clean but the staff and their genuine kindness and helpfulness was the highlight for us .
Cons: Nothing it was fully great !!!
Michael
10 months ago
10.0
Excellent service. Lovely well appointed spacious room with terrace . Splendid pool. Grand communal areas.
Mohamed
10 months ago
6.0
Schlechter Service und höchstens für ein Tag gedacht nicht länger wir waren zwei nächter dort und Hotel gewechselt
Ahmed
11 months ago
8.0
Hotl team needs more training for better hospitality.
Cons: response time fro any small request.
Mouna
11 months ago
10.0
El houssain
11 months ago
7.0
Benjamin
11 months ago
10.0
Nous avons passé une semaine fabuleuse dans cet établissement. L’architecture est très belle et l’hôtel est très bien entretenu. Les chambres sont spacieuses et très confortables. Le petit-déjeuner est absolument incroyable. Le centre-ville de Tanger est facilement accessible en taxi. Seul bémol, nous avons été déçus par le restaurant perse/marocain de l’hôtel : le rapport qualité/prix pourrait être amélioré selon nous. Mais globalement, nous recommandons vivement le Fairmont Tazi Palace de Tanger !
AHMED
11 months ago
10.0
luiz guilherme
11 months ago
10.0
great service and amazing staff
Kateryna
11 months ago
9.0
Alin-Constantin
11 months ago
10.0
Tutto davvero perfetto nei minimi dettagli.
Cons: Solo un cameriere a colazione che era poco smart. Si vede che era agli inizi.
Claudio
11 months ago
10.0
Eleganza ambienti, accoglienza. Qualita' e design della camera. Qualita' biancheria letto bagno. Materasso confortevolissimo.
Cons: Areazione bagno.
Muhannad
11 months ago
10.0
45usamay
11 months ago
10.0
Just had dinner with my mum at Parisa - right after Iftar. Service with Nafie + Hamid was spectacular, very friendly and hospitable - as everyone is in Morocco. Meat platter for 2 comes sizzling with a side saffron rice and veggies - mouth watering when the platter hit the table. 10/10 - thank you. very much recommend
Lindsay
11 months ago
10.0
Magnifique établissement la décoration était d’une élégance et d’une finesse et en même temps typiquement marocaine
Cons: Rien
Sara
1 year ago
10.0
Nous avons passé un magnifique séjour, tout été impecable, personnel au petit soin jusqu'au moindre petit détail. Nous avons eu droit a un hébergement décoré de balons et pétales de fleurs, ainsi qu'un gateau en guise de bienvenue pour notre lune de miel. Grand merci encore une fois !
Cons: RAS
ghallab
1 year ago
8.0
KHOULOOD
1 year ago
10.0
Musab
1 year ago
10.0
CabotUK
1 year ago
10.0
The hotel is fabulous! We have been touched by the kindness and hospitality from all of the wonderful staff we have met! We would especially like to mention the Reception staff, all of whom were so friendly and efficient. We also want to thank Hajjaji & Omar in Crudo Restaurant for their excellent service and polite manner.
Marie
1 year ago
8.0
L accueil Tout le personnel était très aimable très patient et très professionnel Que ce soit à l arrivée ,au petit déjeuner , aux restaurants ou à l entretien des chambres Le petit déjeuner est extraordinaire et le restaurant perse a recommander
Cons: Que la piscine ne soit pas accessible au mois de février
Aysegul
1 year ago
10.0
Mokhlis
1 year ago
9.0
Tout ou presque...le confort, le luxe, la qualité de service, la restauration, la vue magnifique et la qualité des chambres
Cons: la connexion au centre-ville. Les prix pratiqués par l'hôtel pour le transport des clients vers le centre-ville ont indécents !
kbyoga
1 year ago
10.0
Excellent and relaxing massage. Argan oil was wonderful. Khaoula was an excellent therapist and Chaymod was extremely helpful at the desk. They both made me feel welcome and relaxed. I booked my appointment late in the day and they stayed to make sure I received the treatment and never made me feel rushed. A delight.
Yesha
1 year ago
9.0
The staff and facilities were wonderful. Lots of beautiful intricate details.
Cons: The bathroom toilet or shower drain smelled. In lobby bathroom and also our guest room on the second day of our stay. Stale/wet smell.
Manar
1 year ago
9.0
الفندق جميلة و اطلالة جميلة و الغرفة واسعة
Travel12794307087
1 year ago
10.0
Excellent massage therapy Using the best argan oil Wafa was an excellent therapist using new ways for spinal and thigh massage to remove pain Shimaa was the friendlist receptionist ta take care of you before going into the nice therapy Best regards
Edwin
1 year ago
10.0
L'ensemble est magnifique, c'est un vrai palace. Raffiné, le personnel est très impliqué. Expérience marquante
Cons: Rien
Emil
1 year ago
10.0
Irina Kabanina
1 year ago
10.0
Завтрак отличный. Но расположение выше всяких похвал! Жить в такой красоте очень приятно, виды вдохновляют!
Pascal
1 year ago
9.0
L’accueil, le décor, la gentillesse du personnel et le restaurant Perse. Je dois reconnaître la qualité du service de Hamide et Nafie en particulier. La nourriture remarquable. Le buffet du petit déjeuner parfait. Le personnel sans reproche, aimable et à l’écoute. Bravo au directeur de l’hôtel qui sait manager son équipe.
Cons: Seul bémol, la température de la chambre ! Nous sommes passés deux fois dans ce merveilleux hôtel et le chauffage ne marchait pas ! Il s’est mis en marche à 8h du matin…
Jeffrey
1 year ago
10.0
From the moment we were picked up at the Tangier ferry until we checked out everything was wonderful! Beautiful hotel!
julianh713
1 year ago
10.0
Excellent hotel and services. The staff were very friendly and always helpful when asking about things to do in the area. Breakfast was superb with lovely fresh juice. Amazing architecture in the hotel and great panoramic views from our room.
Hessa
1 year ago
10.0
Amazing and wonderful every one was so kind and helpful
Aleksandr
1 year ago
10.0
Все отлично , на завтрак большой выбор, room service отличный
Abdulrahman
1 year ago
10.0
Staff , the room, the location and the view.
Cons: Nothing
OMAR
1 year ago
10.0
Séjour inoubliable. Penthouse digne des grands palaces. Merçi à Monsieur Youssef Guest Relations Manager.
Samra
1 year ago
10.0
Faltaba plancha de ropa en la habitación y podrían poner leche también para el café. Sino el personal súper amable y las instalaciones preciosas, sin duda volveré.
Ayman
1 year ago
9.0
Pascal
1 year ago
9.0
L’emplacement de l’hôtel et la vue. L’accueil et la gentillesse des personnels. La qualité du restaurant Pariso le soir et le buffet petit-déjeuner. Tous étaient très professionnels et très aimable.
AlHaqqan
1 year ago
10.0
I had an exceptional stay at Fairmont Tazi Palace Tangier, a hidden gem nestled in the green hills overlooking the city. The location offers tranquility away from the city’s hustle yet is easily accessible by taxi from the main train station—perfect for a relaxing retreat. The breakfast experience was a highlight, with a stunning restaurant view and an impressive selection of fresh, high-quality dishes, from continental favorites to Moroccan specialties. My room was spacious, luxurious, and elegantly designed, but the private terrace was the true standout. Watching the sunrise from there was breathtaking, with panoramic views of Tangier bathed in golden light. The hotel also arranged a private tour to Tetouan and Chefchaouen via a Mercedes Vito, making for a seamless and enjoyable trip. Our driver, Abdulhamid, was knowledgeable and fluent in Arabic, which helped navigate the local dialect. Overall, Fairmont Tazi Palace Tangier exceeded my expectations. With seclusion, luxury, and top-tier service, it’s the perfect place to unwind in style. Highly recommended—I’ll be returning!
Cons: nothing to be mentioned.
MenAs
1 year ago
10.0
Manal
1 year ago
10.0
Tout
Cons: Rien
Javier Gómez
1 year ago
10.0
La limpieza y calidad en los muebles de la habitación y la amplitud.
Cons: Nada, quizás algo retirado de la zona donde estaban mis reuniones, pero el sacrificio es más que compensado.
Amal
1 year ago
9.0
Amazing location and incredible scenery and facilities. Service is great overall and staff are super kind and friendly.
Cons: SPA hammams are not available during stay period and massage could have been better given the price value, but the hotel stay overall was great.
ISAAC
1 year ago
9.0
Bon petit déjeuner. Très bon service Très bon accueil Le lobby….
Cons: Rien
Mohamed
1 year ago
10.0
Magnifique hôtel
Nabil
1 year ago
10.0
FOUZAN
1 year ago
9.0
• The hotel's location is great. ( L'emplacement de l'hôtel est génial ) La ubicación del hotel es estupenda. • Calm. ( Calme ) Calma. • The employees are cheerful and helpful, especially the receptionist Aya. ( Les employés sont souriants et serviables, notamment la réceptionniste Aya ) Los empleados son alegres y serviciales, especialmente la recepcionista Aya. • Cleanliness and comfort. ( Propreté et confort ) Limpieza y confort.
Cons: • Paintings hanging in the room. • The financial value of the room.
marie
1 year ago
7.0
Le petit déjeuner est cher mais il mérite son prix car il est d'une grande qualité et encore meilleur si on peut la savourer sur la terrasse. Le personnel est particulièrement attentionné.
Cons: Le SPA n'est pas à la hauteur de ce type d'établissement. Les salles de bain des chambres non plus. Il y a un gros problème d'éclairage dans les chambres (toutes les lumières restent allumées quand on allume les veilleuses, malgré l'intervention du personnel).
Younis
1 year ago
1.0
richard
1 year ago
6.0
L'aspect général de l'hôtel et son emplacement Le Spa Le restaurant perse
Cons: Accueil avec refus d'upgrade et de tarif préférentiel malgré notre carte ACCOR. Payer 50 euros pour que le mini-bar soit juste alimenté dans la chambre ???!!!! Tarif du service taxi de l'hôtel cinq fois supérieur au tarif normal en vigueur Suspicion du bagagiste qui va vérifier qu'on a bien fait le check-out comme nous lui avons dit avant de s'occuper de nos bagages Chambres mal insonorisées Absence de piscine chauffée En résumé, service pas à la hauteur du standing dont veut se prévaloir l'hôtel
de Maere
1 year ago
9.0
EddieRich
1 year ago
10.0
Stunning hotel. One of the nicest I've ever stayed. Staff was amazing, made me feel like a celebrity. Highly recommend.
Cons: An additional restaurant or two. There was only one and a lunch place.
Kamal
1 year ago
8.0
Gonzalo
1 year ago
10.0
Ehab
1 year ago
10.0
Excellent hotel , pure luxury, fantastic service, staff and great with warm hospitality makes feel like home Thank you All hafez, Iqbal, Salwa , Omar and Fatima alzahra and all other staff You gave me a great experience See you next time
Khaled
1 year ago
10.0
Location & cleanness and very professional staff overall
Cons: Nothing every thing was perfect
Abdullah
1 year ago
10.0
المكان رائع جدا وجميل. شكر خاص موظفين الاستقبال على تعاونهم واستقبالهم الاكثر من رائع خصوصا الاستاذه فردوس وكوثر هم من جعلو الاقامه اجمل واروع.
sanaa
1 year ago
7.0
Abdulhakim Alshamsi
1 year ago
10.0
New hotel. Everything excellent
Cons: Nothing
al zahrani
1 year ago
10.0
سحر وابداع متكامل بموقعه وجمال اثاثة وخدمة الطاقم الرائع حقاً والمطاعم الموجودة والإفطار الرائع اوصي به بشده بل هو احدى جمال طنجة فلا تكتمل الزيارة بدونة ابداً كانت ليلتان استثنائية في زيارتي لكل مناطق المغرب سيكون وجهتي الأولى في كل زياراتي اشكر الأخ عثمان كثيراً والأخوات فردوس وابتسام وآية وحليمة كنتم طاقم رائع ولطيف جداً
Cons: لايوجد
rodriguez
1 year ago
9.0
Design and staff
Cons: Nothing . It was beautiful and a great escape. The staff were so kind and helpful. It felt very special to be a guest.
Karim.g
1 year ago
7.0
Hotel neuf et très beau. Gentillesse du staff en général surtout Youssef concierge.
Cons: Nourriture en general pas au niveaux de l’hôtel ni des prix exorbitants. Problèmes de management F&B et Room Division. Problèmes électriques et eau chaude dans la chambre.
Cécile
1 year ago
9.0
Chambre superbe avec vue sur la ville, le balcon est magnifique. La douche et le bain ont une super vue sur les environs. Le petit déjeuner était incroyable : frais, avec plein de spécialités marocaines et internationales, il y a avait tout ce dont on peut rêver et fait à la minute. Le personnel était aux petits soins et nous a toujours très bien conseillés (restaurants, bars, promenades, massage, endroits jolis...). Un état d'esprit que nous avons adoré!
Mossaddek
1 year ago
8.0
Sosun
1 year ago
8.0
Tom
1 year ago
8.0
Axel
1 year ago
9.0
Der Ausblick war fantastisch - einer der besten, die wir je hatten, auf die Stadt und darüber hinweg, im Hintergrund die Berge. Sichtweite bestimmt 50 Kilometer oder weiter. Unglaublich. Sehr geschmackvolle Möblierung, viel Stauraum. Ausgezeichnetes Frühstück. Sehr freundliches Personal. Großzügiges Zimmer. Auch das Abendessen im Restaurant Crudo ist ausgezeichnet. Insgesamt sehr
Cons: Der Schallschutz zum Flur entsprach nicht unseren Erwartungen. Beim Check-in mussten wir etwas zu lange warten. Wasser wurde nicht immer automatisch nachgefüllt, erst auf Nachfrage. Die Badewanne am Fenster - eigentlich eine traumhafte Idee -kann man aufgrund des am falschen Ende eingebauten Wasserhahns nur so nutzen, dass man auf die Wand schaut. Ein kleiner Konstruktionsfehler. Aber wir wollen nicht kleinlich sein ....
Julie
1 year ago
8.0
Un hôtel très agréable. Un personnel adorable et constamment à votre service. un petit déjeuner fabuleux
Cons: Le seul défaut de cet hôtel est d'être éloigné du centre ville. Les taxis commandés par l'hôtel sont plus onéreux que les taxis de la ville.
Wiam
1 year ago
8.0
Jamil
1 year ago
10.0
Zainab
1 year ago
7.0
Ali
1 year ago
9.0
من افضل فنادق طنجة ، يقع أعلى الجبل المطل على الغابات كان سابقا قصرا . طريقة استقبال العاملين في الفندق رائعة وتجد الترحاب والاهتمام من كل العاملين في الفندق . الغرف جميلة ولديها بلكونة اطلالاتها جميلة .
Cons: توجد مشكلة بسيطة في بعض أماكن الفندق وهي رائحة المجاري ، وبالسؤال قالوا بأنها مشكلة موجودة في طنجة كلما كان هناك قويا فإن رائحة المجاري تزكم الانوف. بالمناسبة رائحة الغرف كانت جميلة ولم تصل إليها روائح المجاري .
Salha
1 year ago
10.0
It was beautiful and SAFAA was good to us and helpful
Saeema
1 year ago
9.0
The property is a very beautiful hotel with a scenic view of Tanger. The rooms are very well furnished and decorated . The breakfast variety is huge aswell as fresh healthy produce. The staff are very helpful . The hotel has a nice ambience .
Cons: Check in is a little slow although they do serve some nice welcome drinks whilst waiting . They maybe short staffed or I think the hotel is quite a large property hence asking for anything like towels or iron takes a while !
Anne-Sophie
1 year ago
9.0
Hôtel neuf, grand confort Petit déjeuner fabuleux Un personnel attentionné Un spa de qualité
Cons: Un peu loin du centre ville et système de réservation de taxi à revoir
Saleh
1 year ago
8.0
اشكر جميع الموظفين في الاستقبال والهاوس كيبر وخصوصا ماجدة وفدوى
edmond
1 year ago
7.0
Soniya
1 year ago
10.0
Excellent property good rooms good kids club very warm staff very nice place even with kids
Cons: Nothing
Elliott
1 year ago
8.0
The hotel was beautiful and the staff were excellent, warm, hospitable and always looking to exceed expectations. Majda and Iqbal in particular took special care of us and were present, elegant and always smiling. The concierge and front desk at the hotel were always happy to help and welcomed us with a smile
Cons: Our experience with the concierge was good but there a couple of occasions where information was missed, for example the fact that the Kasbah is mostly closed on Fridays for prayer would have been good to know, and one Monday evening we took a taxi arranged by the hotel to the Morocco club also booked by the hotel only to find out it is closed
Gouilly-Frossard
1 year ago
8.0
Les parties communes
Cons: La chambre et la vue de la chambre.
Abdessabour
1 year ago
8.0
Agathe
1 year ago
10.0
Camelia
1 year ago
6.0
Christopher
1 year ago
10.0
All the facilities were very good
Cons: It’s location, it’s facilities, the attentive service.
Hanaa
1 year ago
10.0
كل شي في الفندق رائع وجميل ومميز الغرف كبيره وجميلة جدا اشكرك كل من الاخ سالم وعثمان على تعاونهم معنا واستقبالهم الرائع ومحاولتهم بذل كل جهد من اجل ان تكون الرحله رائعه
Cons: لايوجد
Anna
1 year ago
9.0
Pulizia impeccabile. Staff servizievole e disponibile. SPA molto piacevole, bella sala fitness e bellissima sala Yoga. Stanze impeccabili, offre molti servizi come kids club e laboratorio di ceramica. Ha al suo interno due ristoranti.
Cons: Quando chiedi che ti chiamino un taxi te lo fanno pagare più del doppio della tariffa normale, senza validi motivi. Per andare all’aeroporto ci hanno detto 45 invece che i soliti 15 euro
Verified traveler
1 year ago
8.0
Excellent hotel, built on a historical palace. Overall service is very good . Unfortunately we did not find the house keeping in line with the overall service of the hotel.
Eduardo
1 year ago
8.0
Tahani
1 year ago
10.0
Nous avons passé un séjour exceptionnel, en grande partie grâce à l'attention et à la disponibilité remarquables du personnel, toujours à notre service, que ce soit à l'accueil, lors du check-in, dans les restaurants ou pour toutes les facilities. Le cadre est tout simplement grandiose, avec une vue absolument à couper le souffle. Un grand merci à toute l'équipe, nous reviendrons avec plaisir !
Sara
1 year ago
10.0
They treated us very kindly and professionally after we complained about the cleaning. The staff remained friendly and helpful until the very last minute. I will definitely return to this hotel to meet this lovely team again
Cons: Non
El Bayadi
1 year ago
10.0
El Bayadi
1 year ago
10.0
VARAGNAT
1 year ago
10.0
L’emplacement sur la Montagne un peu à l’écart dans un environnement verdoyant et avec une vue magnifique sur les collines de Tanger mais à seulement une petite quinzaine de minutes de la médina. Une terrasse spectaculaire qui donne sur une magnifique piscine. Un immense jardin parfaitement entretenu. Une chambre spacieuse, joliment décorée dans un style authentique et moderne et qui donne sur un merveilleux petit jardin privé. Le petit déjeuner est très divers et délicieux. Nous y avons dîné. C’était très bon.
Adam
1 year ago
1.0
Nothing.
Cons: Everything was terrible but the worst part was the staff’s attitude and how astonishingly rude they were.
STEPHEN
1 year ago
10.0
The place is very beautiful and excellent service. Nice and helpful staff. All the staff is very friendly and professional. Would like to mention outstanding Fatima at reception, Rashed at the bar.
Elizabeth
1 year ago
10.0
My daughter and I had a luscious three days at the Fairmont Tazi Palace. The staff were incredibly kind and gentile and the service was extraordinary. We particularly enjoyed the spa, the breakfast, and the pottery classes. But all of the little details like flowers and cookies in the room, the kind gestures, made the whole experience memorable. This was a great way to end a 10 day excursion in Morocco before heading home.
Arthur
1 year ago
9.0
zakaria
1 year ago
10.0
Franchement personnelle le cadre en général
Cons: Rien à signaler
Leroy
1 year ago
9.0
Gorgeous setting
Cons: Prices. Way too expensive. Saudi influence maybe. And you cannot bring your GF to the hotel. That’s too much. But many places are like that
Verified traveler
1 year ago
2.0
Our stay was very poor with Fairmont Tazi Palace in Tángier Morocco. A high end hotel of this caliber has so many issues to be corrected. As soon as we checked in and we entered in our room we heard a continue noise like a hammer none stop. We informed the belt man we he was delivering our luggage and he told us he will ask the maintenance to stop. The noise stop for a little bit, but then it started again which was very annoying and we could not sleep. We informed the reception about the noise and they told us they will ask the staff to stop. Our second night the hammering noise started again and we inform it for third time. This was a huge inconvenience for us. No one would like to experience these noises when you try to relax in your vacation. The second night also the power of our room went out. We were without power for a good 30 minutes until they fixed it. The internet beyond slow, our wi-fi was on and off. We did not had a steady wi-fi connection. The bathroom’s wall has a visible cracked showing a sign of a not well taken care property. I would not come back to this property and I would not recommend it to anyone.
Sumaya
1 year ago
10.0
الموقع ممتاز والخدمه جدا ممتازه والموظفين ودودين ولطيفين
Cons: لا شي كل شي كان جميل
Asma
1 year ago
10.0
Everything is amazing could not even explain how kind respectfully friendly they are. Actually they mad our vacation much better you feel like you are at home. generosity Is the first thing you will notice when you visit Morocco. Definitely I recommend this hotel to everyone who wants special moments in their escape. The best hotel I have ever stayed in. The staff are very, very friendly. We did not miss anything. The service is fast and the facilities are beautiful, varied and wonderful. The rooms are very comfortable and the cleanliness is at its utmost. The amount of comfort in the stay is something I have never experienced. No hassle or delay in ordering times. They do everything in their power to make your stay a happy one. The restaurant staff deserve gold stars, especially the employee Iqbal, she made my day happy 🌷
FNU
1 year ago
8.0
Très belle décoration
Cons: La climatisation de ma chambre ne fonctionnait pas
Aziz
1 year ago
10.0
Will recommend
Will
1 year ago
10.0
Ignatov
1 year ago
8.0
Haris
1 year ago
8.0
Alexandra Barroso
1 year ago
10.0
Excelente, variado e com produtos de gastronomia local!
Cons: Nada.
dndoona
1 year ago
10.0
كل شي عجبني الفندق جميل والطاقم متعاون والاطلاله رائعه
Cons: لايوجد كل شي كان جميل
Mohamed
1 year ago
10.0
HELENE
1 year ago
10.0
Stuart
1 year ago
10.0
The decor, the lovely lampshades, the comfortable bed. The whole hotel was very elegant. Omar (concierge) was a particularly helpful and informative individual. We believe he will do very well in his career, and has great potential.
Cons: Too far from the old town to be able to walk in
Nour
1 year ago
1.0
Cons: I woke up with a horrible noise coming from outside to see that there is a construction site on the premises and when I called they told me they would stop it but they didn’t and it’s not normal I was very uncomfortable with my stay. My room had not even 1 bottle of water. The shampoo was empty and body cream! I have no words and honestly they should have looked up my name to see that my previous stay at that exact hotel was for 3 weeks and that I’m not a first time client and I was shocked! They didn’t do nothing about the noise and the construction site was just in front of my terrace! No words
Gregory
1 year ago
10.0
An amazing property with staff to match! One of the best experiences we have ever had.
Rayan
1 year ago
1.0
faiz
1 year ago
10.0
Amazing property
Lisa
1 year ago
10.0
The service at this hotel was second to none. The rooms have every possible amenity. The spa was wonderful, and for the first time ever, I felt no one was watching a clock. It was over when the masseuse felt it was time, and I loved that. Dinner in the farm to table restaurant was not good, but the breakfast buffet in the same place was amazing! The hotel managed our cabs and ever our tour of the city. I want to return again, just to enjoy this beautiful hotel.
Faiz
1 year ago
10.0
Nice clean and quite Very professional front desk Amazing breakfast and staff are super nice One of the best hotel
Taylor
1 year ago
10.0
Mustapha
1 year ago
10.0
RADDAD
1 year ago
10.0
Mario
1 year ago
10.0
luciana
1 year ago
10.0
Le personnel était très gentil et serviable. Surtout Monsieur Adnane qui nous a indiqué de bon restaurant et toujours à l’écoute pour nous aider on reviendra très prochainement
Fatima
1 year ago
9.0
The view
hanan
1 year ago
9.0
Luis
1 year ago
9.0
Staff very welcoming,
Khalid
1 year ago
10.0
Oleg
1 year ago
10.0
Beautiful hotel with excellent service. Very professional staff.
Imad
1 year ago
10.0
Thamer
1 year ago
9.0
Raisa
1 year ago
10.0
كل مافي الفندق استثنائي وجميل هاديء الخدمة سريعه ومتوفره
Saeed
1 year ago
10.0
The hotel is beautiful and the staff at the reception were very nice as the room is very beautiful and clean
Leah
1 year ago
10.0
Amazing and luxurious! The breakfast was a beautiful spread. The property was beautiful. Probably my favorite hotel ever.
adrian & Irene
1 year ago
9.0
Ali
1 year ago
8.0
Ontbijt was top
Girardin
1 year ago
10.0
La localisation exceptionnelle, la vue magnifique sur la ville. Personnel vraiment parfait, très souriant
Cons: Rien
GASMI
1 year ago
10.0
Tout est bien sauf les descents de lit et le tapis du milieu qui sont très sales
Marc
1 year ago
8.0
Nasser
1 year ago
10.0
Everything was fabulous, especially the warm welcome from the front desk, Salwa and Othman.
Ziad
1 year ago
9.0
The team working there are great and hospitable
Cons: The WIFI didn’t work properly
Meggin
1 year ago
10.0
Fairmont Tazi is exquisite. The property and rooms are just gorgeous, and the food was wonderful. All the staff was so friendly and helpful, but special shout out to our housekeeper Miriam who kept our room sparkling clean. True luxury property, highly recommend!
Shaikha
1 year ago
10.0
I loved the vibe of the hotel. The staff were incredibly friendly and helpful. I look forward to staying here again on my next trip to Tangier! Special thanks to Ms Aya from the front desk team and concierges team like Marwan & his colleagues!
Cons: N/A
sultan
1 year ago
8.0
Laila
1 year ago
10.0
Rien à redire sur cet hôtel, tout était parfait: l'accueil, la propreté, le confort, le calme et le service. Le personnel a été exceptionnel et aux petits soins. Je recommande fortement cet hôtel.
Feda
1 year ago
10.0
Unforgettable experience everything was great
Zhaya
1 year ago
10.0
رائع
Cons: لا شي
El Ouartit
1 year ago
10.0
Nourddine
1 year ago
10.0
Ha sido un estancia insuperable magnífica. El servicio fantástico por las chicas que nos han atendido (la receptionists فردوس, y la camera ايمان) ambas hacen el esfuerzo de preguntar para poder mejorar la estancia y la calidad del hotel. Gracias ha sido inolvidable
Cons: No es que no me guste si no es de mejorar. El buffet de desayuno, para mi hay mucha bollería dulce. Le falta variedad salada y menos dulces. Y el minibar vacío sin ninguna bebida.
Zigria
1 year ago
10.0
Q8power23
1 year ago
10.0
Heidi
1 year ago
10.0
The staff was exceptional ! Polite, courteous while every person could show his own spontaneous personality ! Reception was unique and very professional ! Caring happy people is what you find in this hotel. They make of your staying an unforgettable experience. A little heaven on earth ! Thank you so much for a wonderful experience in your hotel ! Hope to see you again !
Cons: I still have to find out.
laila
1 year ago
10.0
Shahid
1 year ago
10.0
Service was outstanding. Especially the front office team and Iqbal in F&B
Hashim
1 year ago
10.0
N000dy
1 year ago
8.0
What I liked the most was the lovely staff, in particular Othman, from the management office, who showed high level of kindness and understanding of our disappointments and resolved them immediately with great generosity.
Pierre_UK
1 year ago
10.0
Sonia
1 year ago
10.0
Cyr-Mathieu Alassane
1 year ago
10.0
Nous avons choisi cet établissement pour notre lune de miel et tout était parfait. Nous avons aimé la ville de Tanger, l’accueil, le service irréprochable et le confort de l’hôtel. Saloua et Adnan ont été aux petits soins pour ma femme et moi-même. Nous reviendrons avec grand plaisir, merci !
Denise
1 year ago
10.0
Staff were outstanding. Aeia and Joseph at front desk were so attentive and outgoing. Restaurant staff were also very efficient and helpful.
Nesrine
1 year ago
10.0
Saad
1 year ago
8.0
Muatez
1 year ago
8.0
JMA
1 year ago
10.0
Preston
1 year ago
10.0
Exquisite property, and amazing hospitality from every staff member we met. The team bent over backward to see that we had everything we needed during our stay. Spa facilities were amazing and our dinner and breakfast were top notch from both food quality and service perspectives. Thank you Tazi Palace team for a great experience! If back in Tangier, we will definitely come see you!
Reem
1 year ago
9.0
Everything
Cons: The service was kind-of slow
Salah eddine
1 year ago
6.0
Marina Naimer
1 year ago
10.0
Taoufik
1 year ago
9.0
Le personnel est adorable, le service est magnifique, et la chambre est au top.
Cons: Cette fois ci nous avions eu un souci dans la salle de bain (marbre cassé) qui a duré tout notre séjour, sans être réparé jusqu au dernier jour.
Boris
1 year ago
9.0
Le confort
Cons: La musique de la piscine trop endormie
Hanaa
1 year ago
10.0
Staff is so friendly and cooperative
Cons: There was smell in the bathroom
Tracy
1 year ago
9.0
The tranquility & attentiveness of all the staff. We had a room on the ground floor with its own garden which was beautiful. We only stayed for 1 night for some opulence in the middle of our 1 week stay in Tangier and it certainly delivered. We ate at Parisa restaurant which is within the secret innocence bar which served delicious cocktails. We didn’t get the chance to sample everything the hotel has to offer, the spa, pool or other restaurants on offer. Thank you Issan, Aya & Hamid as well as the reception staff for making it a short but wonderful experience.
Cons: The only negative is the innocence bar promised live music but there wasn’t any. The cocktails made up for it!
Sophia
1 year ago
1.0
Locatie
Cons: Onze ervaring in dit hotel was ronduit teleurstellend, vanaf het moment dat we aankwamen. We arriveerden om 22:00 uur met twee jonge kinderen die uitgeput waren van de reis, maar tot onze verbazing moesten we anderhalf uur wachten voordat onze suite beschikbaar was. Hoe is het mogelijk dat een kamer zo laat op de avond nog schoongemaakt moest worden, terwijl ze van onze aankomsttijd wisten? Het wachten stopte daar niet. Nadat we eindelijk naar onze kamer konden, duurde het nog eens een uur voordat ons eten arriveerde, en vervolgens nog een uur voordat het babybedje werd gebracht. Onze kinderen waren uitgeput en het leek alsof er geen enkele urgentie was om ons te helpen. De communicatie van het personeel was ronduit slecht. De receptie leek totaal niet te weten hoe ze met problemen moesten omgaan. We kregen geen enkele informatie over simpele zaken zoals hoe laat het ontbijt zou zijn, en we moesten voor alles meerdere keren vragen voordat we een antwoord kregen. We hebben serieus overwogen om de volgende dag al te vertrekken. De manager verzekerde ons dat de situatie zou verbeteren, maar buiten het feit dat we eindelijk een ontbijt kregen, veranderde er verder niets. Wat ook opviel, was de absurde prijs die we moesten betalen voor het laten wassen van slechts vijf kledingstukken: €140! Dit soort onredelijke kosten maken het verblijf nog teleurstellender. Uiteindelijk besloten we toch te vertrekken en een ander hotel te boeken. Al met al een frustrerende ervaring die verre van stressvrij was, zeker als je met jonge kinderen reist. Dit hotel moet echt hun service en communicatie flink verbeteren, en de prijzen voor extra diensten herzien.
M
1 year ago
10.0
Schoonkamer
Cons: Geen strijkijzer aanwezig
si Mohamed
1 year ago
9.0
M
1 year ago
9.0
De uitzicht over de stad
M
1 year ago
9.0
De rust
Clare
1 year ago
10.0
Beautiful hotel in a tranquil setting. Staff and service were exceptional. Facilities amazing (especially the spa and pool area)
Cons: Hotel located at top of a steep hill!
Shakil
1 year ago
10.0
Great service
Cons: Easy access to stay
RANEEM
1 year ago
9.0
Leila
1 year ago
10.0
Très bel établissement qui se distingue d'autant plus par L'accueil ainsi que le personnel. Nous avons voyagé pour affaire, hôtel très bien fréquenté qui nous a permis d'effectuer nos rendez-vous d'affaire au restaurant de l'hôtel. A refaire.
Hasham
1 year ago
8.0
Rim
1 year ago
2.0
Only the beds was good
Cons: They didn’t give me back my balance and they was doing renovations next to my room
Rim
1 year ago
1.0
Rim
1 year ago
1.0
Dina
1 year ago
9.0
Such a beautiful hotel, it feels like a hideaway from the city. The views are epic. Staff are lovely.
Paulina
1 year ago
9.0
Muy bonito el hotel, la habitación amplia
Cons: El servicio en la piscina malo, pedimos un quitasol 4 veces y nunca lo llevaron, falta personal
Morad
1 year ago
1.0
Mauvais cartier très sale mais vu la chambre et pouri y’a que des maisons ancien dans un cartier populaire
Cons: Le masssage de spa et pas exceptionnel
Rachida
1 year ago
10.0
Absolument tout
Cons: Rien
Mimich
1 year ago
8.0
Murat
1 year ago
10.0
Rushdi
1 year ago
8.0
HICHAM
1 year ago
6.0
La chambre était magnifique, la piscine, le restaurant, le petit déjeuner, le SPA. Grand bravo aux personnels au niveau du restaurant responsable du petit déjeuner ainsi celui à côté de la piscine, qui sont au petit soin grace au manager responsable qui ne lache aucun détail et bienveillant envers chaque personne franchissant leurs portes.
Cons: Spécialement l’accueil qui prend énormément de temps (2h ) voir même plus! pour nous installer, le service voiturier qui a perdu nos clefs de voiture et nous a donné une autre clé sous prétexte que c’est la bonne d’après le numéro de carte qui nous a été attribué, parfois on nous demandait de chercher notre voiture nous même au garage!!!! La cerise sur le gâteau on nous demande de payer des frais de taxi qu’on avait même pas commander et de payer les taxes alors que c’était déjà payé à l’enregistrement! Dommage car le cadre est joli, l’hôtel mérite un personnel plus professionnel et rigoureux au niveau de l’accueil et l’enregistrement digne du fairmont
Rania
1 year ago
4.0
Le personnel de la réception a fait preuve d'une efficacité remarquable et d'un accueil chaleureux. De plus, la propreté des chambres était impeccable. +++ Au restaurant Parisa
Cons: Je souhaite exprimer ma déception quant à la qualité du service à la piscine/bar de votre établissement. Lors de ma récente visite, j’ai rencontré un problème simple (araignée dans notre iced coffee) qui aurait dû être résolu facilement, mais la gestion de celui-ci a été insuffisante. Le personnel de la piscine s'est montré très peu réactif et incapable de résoudre la situation de manière adéquate. De plus, j'ai été particulièrement déçue par la réaction du manager présent sur place. Son comportement, dépourvu de TOUTE notion de relation client, a grandement affecté mon expérience. Il a refusé de s'excuser et a persisté à demander où était le problème sans apporter de solution satisfaisante. Cette attitude ne reflète pas les standards de service que n’importe quel client attendra d'un établissement de votre renommée.
Altaweel
1 year ago
10.0
Fatima
1 year ago
10.0
Tout était parfait, mais surtout le cadre de hôtel et la nourriture
Cons: Rien
BiBi
1 year ago
6.0
Personel difficult to find (15min to find at reception, 40 minutes (!) before waiter came from the bar at night… Personel at reception of bad command of English so as other staff. Bed far too soft.
Cons: Personel all around busy with things they are busy with … (like preparing for golfers gathering, for event just not at disposal of current guests. All chaotic in communication even if they promise something.
Laila
1 year ago
10.0
Tout ! La chambre spacieuse et confortable, l’excellent petit déjeuner sans oublier l’accueil et la gentillesse du personnel (une mention particulière pour Othmane de la réception).
Cons: RIEN. D’ailleurs je n’ai pas compris les commentaires négatifs qui nous ont fait hésiter à réserver dans cet hôtel… Vous pouvez y aller les yeux fermés !
Lounes
1 year ago
9.0
Mustapha
1 year ago
10.0
Boris
1 year ago
9.0
ronald
1 year ago
9.0
Noha
1 year ago
8.0
I liked the pool and the room. Both were very clean and neat.
Cons: The kids club could be better. The staff should be better trained to entertain the kids and keep them busy with activities and the music played at the kids club is for adults not for kids.
Alison
1 year ago
10.0
L’établissement était très propre, très beau et très calme.
Cons: Le contact avec le personnel. J’avais mon Check in a 15h et j’ai eu ma chambre à 19h. Je suis retournée plusieurs fois dans l’après midi pour ma plaindre de ne pas avoir reçu la chambre et le personnel n’a pas prit ma demande au sérieux. Ensuite j’ai demandé une réservation pour le spa et de même, ma demande n’a pas été considérée. L’hôtel en lui même est vraiment très bien mais le personnel laisse à désirer..
Safouane
1 year ago
7.0
Bourouza
1 year ago
10.0
Un grand remerciement à Amal room service ménage
RACHID
1 year ago
9.0
M
1 year ago
10.0
Heel rustgevend hotel met mooi uitzicht over heel Tanger met alle benodigde accommodaties
Cons: Geen
Naushine
1 year ago
10.0
La qualité des mobilier, du design, tout a bien été pensé !
Karim
1 year ago
2.0
Odeur de canalisations dans la chambre à plusieurs reprises ils ont du faire appel a des techniciens… bon c’etait horrible
Cons: Tout le service, attendre sa valise 30minutes en arrivant à l’hôtel, pas de laundry bag… cata