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UMusic Hotel Madrid

Hotels

Calle de la Paz 11, MadridView Location

10.0

(4909 Reviews)

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Chain: Not Available

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Description

Central Location in Madrid
Located in the heart of Madrid, UMusic Hotel Madrid offers a perfect blend of convenience and luxury. With air-conditioned rooms and a seasonal outdoor swimming pool, guests can enjoy a comfortable stay while being just steps away from the city's main attractions.

Amenities Galore
From free WiFi to a fitness centre, room service to a restaurant with a terrace, this hotel has it all. Whether guests want to unwind by the pool or stay productive in the business centre, UMusic Hotel Madrid caters to every need.

Multilingual Staff and Nearby Attractions
With a friendly staff fluent in multiple languages, including German, English, Spanish, and French, guests will feel right at home. Plus, the hotel's proximity to Plaza Mayor, Mercado San Miguel, and Puerta del Sol makes exploring the city a breeze.

Ready to experience the best of Madrid? Book your stay at UMusic Hotel Madrid now!

Sentiment Analysis

Excellent location

Friendly and professional staff

Popular Amenities

Fitness facilities

WiFi available

Free WiFi

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Restaurant

Room service

Heating

Terrace

Lift / Elevator

Laundry

Express check-in/check-out

Airport shuttle

Safety deposit box

Bar

Availability Side

Sorry, there are no available options matching your selection.

Guest Sentiment Categories
Cleanliness
10.0/10

The room was clean, and housekeeping was perfect.

Service
10.0/10

Staff were cordial, professional, and provided exceptional customer service.

Location
10.0/10

Perfect location for visiting the city and nightlife, very central.

Room Quality
10.0/10

Rooms were clean and quiet but some reported noise from the street.

Amenities
10.0/10

Amenities were good, but some guests expected more from a 5-star hotel.

Value for Money
10.0/10

Overall good value for the location and service.

Food and Beverage
10.0/10

Breakfast was enjoyable, but variety could be improved.

Overall Experience
10.0/10

Guest experiences were overwhelmingly positive, despite a few minor issues.

Hotel Rules
Check-In / Check-Out Policy

Check In

12:00

Check Out

12:00 PM

Check In Start

12 AM

Check In Ends

3 PM
Hotel Policies

No policies available for this hotel.

Reviews (4909)
Customer Reviews & Ratings
9.2 / 10

Based on 4909 Reviews

5 Star Ratings

401

4 Star Ratings

59

3 Star Ratings

29

2 Star Ratings

6

1 Star Ratings

5

Antigua

3 weeks ago

10.0

Vincent

3 weeks ago

5.0

Locatie

Cons: Bed, achterstallig onderhoud

Dimitri

3 weeks ago

9.0

Katarzyna

3 weeks ago

10.0

Bardzo dobra lokalizacja. Wiฤ™kszoล›ฤ‡ atrakcji w zasiฤ™gu spaceru.

Anne

3 weeks ago

8.0

Breakfast good choices and excellent

Cons: nothing all good

Nima

3 weeks ago

3.0

michael

3 weeks ago

10.0

Fathia

3 weeks ago

10.0

Delara

4 weeks ago

10.0

Arturs

4 weeks ago

10.0

Ruslan

4 weeks ago

10.0

It has everything vacation needs. Pool, rug top bar, comfortable bed and quiet room.

Cons: NA

Peter

1 month ago

10.0

Fernanda

1 month ago

10.0

William

1 month ago

7.0

I did not use any of the facilities so can't comment on them. The staff was very very helpful. Cheerful and informative. The hotel is very modern and clean. The location is perfect...isolated on a small plaza with no traffic.

Cons: It was odd that the entry to my room led through the bathroom. You open the door from the hallway and there is the tub and shower and toilet, although there was a frosted-glass door concealing the shower and toilet. Another odd thing is there is no way to get coffee there unless you take a seat in the dining room or order room service, but thankfully there is a coffee shop on the corner of the plaza. My taxi could not access the hotel or plaza and dropped me a few blocks away, yet when I was checking out, the front desk was able to get a taxi directly to the front door.

Mike

1 month ago

7.0

Cool place. Very nice staff.

Cons: Bedrooms on lower floors are noisy from street. My room also had a smell like someone had been smoking in there, or the damp smell from the shower tray/door that leaked. Requested change but nothing actioned.

Hanna

1 month ago

9.0

Perfekt nรคr vi รฅt pรฅ hotellet och drack bloody mary till frukosten. Inte prisvรคrt nรคr vi tog med oss frukost till tรฅget.

Cons: Mรถrkt brรถd till frukosten och vanligt frukostost och skinka till frukosten utรถver Machego och serrano.

Aydin

1 month ago

10.0

Fahad

1 month ago

10.0

ุชุนุงู…ู„ ุงู„ู…ูˆุธููˆู† ุงู„ุฑุงู‚ูŠ ูˆ ุงู„ู†ุธุงูุฉ

DEBORA SORRENTINO

1 month ago

8.0

ottima la posizione, la camera e la colazione

Cons: La camera nostra era sopra il ristorante, e purtroppo tutti i giorni c'รจ musica dal vivo con painoforte fino alle 23:30/24, diciamo che chi ha difficoltร  ad addormentarsi, potrebbe avere un pรฒ fastidio. idem la mattina, iniziavano alle 7 sempre con il pianoforte o con musica sottofondo.

Grete

1 month ago

10.0

The hotel delivers a well-executed concept that creates a truly enjoyable atmosphere throughout. The rooftop bar is excellent, the pool area is very pleasant, and the breakfast is outstanding, featuring live piano music and a superb ร  la carte menu in addition to the buffet. The champagne served with the breakfast buffet set the standard from the start and added a touch of luxury to the entire experience. Highly recommended! ๐Ÿพโœจ

Andrei

1 month ago

10.0

ะ˜ะดะตะฐะปัŒะฝะพะต ั€ะฐัะฟะพะปะพะถะตะฝะธะต ะพั‚ะตะปั. ะ’ ะดะฒัƒั… ัˆะฐะณะฐั… ะฒัะต ะธะทะฒะตัั‚ะฝั‹ะต ะดะพัั‚ะพะฟั€ะธะผะตั‡ะฐั‚ะตะปัŒะฝะพัั‚ะธ ะธ ะธะทะฒะตัั‚ะฝั‹ะต ะผะตัั‚ะฐ. ะขะธั…ะฐั ัƒะปะธั†ะฐ, ะฒะฝะธะผะฐั‚ะตะปัŒะฝั‹ะน ะฟะตั€ัะพะฝะฐะป, ะฒะบัƒัะฝั‹ะน ะทะฐะฒั‚ั€ะฐะบ ะธ ัะพะฒั€ะตะผะตะฝะฝั‹ะน ะฝะพะผะตั€. ะ’ัั‘ ัั‚ะพ ั€ะฐัะฟะพะปะฐะณะฐะตั‚ ะบ ะฟะพะฒั‚ะพั€ะฝะพะผัƒ ะฟะพัะตั‰ะตะฝะธัŽ ัั‚ะพะณะพ ะทะฐะผะตั‡ะฐั‚ะตะปัŒะฝะพะณะพ ะผะตัั‚ะฐ.

Cons: ะะตั‚.

Jens Arne

1 month ago

9.0

Den centrale beliggenhed, et meget imรธdekommende personale og stemningen

Cons: Filtret ved Poolen skulle skiftes, sรฅ poolen blev

Chris

1 month ago

5.0

Location is great!

Cons: I donโ€™t think it deserves to be 5 star as comfort was way below the what expected from a 5 start hotel, at least from my personal experience. This is a solid 4 star hotel in my opinion.

Carlos

1 month ago

10.0

Nicola

1 month ago

10.0

ANDRZEJ

1 month ago

8.0

Martin

1 month ago

10.0

Ahmed

1 month ago

9.0

HTinSA

1 month ago

10.0

Great location, modern with a pool which was perfect for cooling off in after the heat

Cons: Nothing

Rodrigo

1 month ago

8.0

Yuliia

1 month ago

10.0

Antonio Saverio

1 month ago

9.0

Posizione ottima, bella architettura, staff sempre gentile, colazione eccellente

Cons: Camere non molto grandi, non erano in dotazione le ciabattine, strano per un cinque stelle Interruttore delle luci posizionate in modo strano: interruttore della luce del bagno era soltanto allโ€™ingresso della stanza, alcune prese elettriche non funzionavano e anche se ho fatto presente il primo giorno, hanno continuato a non funzionare per tutto il mio soggiorno, la cassa Bluetooth non funzionava.

Jesper

1 month ago

10.0

Jag gillade vรฅr Artist svit som kรคndes privat

Clara

1 month ago

10.0

stephane

1 month ago

9.0

Trรจs bel รฉtablissement Personnel agrรฉable et professionnel Emplacement idรฉale pour visiter la ville

Bashar

1 month ago

10.0

Cons: Breakfast wasnโ€™t soo good

Jean-yves

1 month ago

8.0

Eva

1 month ago

8.0

Mihkel

1 month ago

8.0

Location is perfect for central Madrid exploring on foot; Comfy big double bed with double amount of pillows; AC works good and is easy to use; Room service available; Breakfast is good (though not with too wide selection and after 5 nights it feels rather basic); Pool is a nice plus on a hot day (though it is quite small); City view is rather a view to a neighbouring house, but at least it is quiet as the hotel is on a street with not much action at night

Cons: It IS a music hotel, so can't complain, BUT we stayed in 4th floor and karaoke from 2nd floor Piano bar was hearable in our room at 23:30 like it was next door (I still remember the off tune "Hey Jude" like it was yesterday); Rooftop bar closes at 22:00, which is fine if you plan to head to the city or to your room anyway; If you are not careful then the tap sprays water on you, in the bathroom part of the room (sleeping area and bathroom area are both in the same room, no wall or door between them)

Reyes Retana

1 month ago

10.0

Las habitaciones, y las instalaciones, la gente del hotel increรญblemente amable

Cons: Siento que el restaurante de la noche es un poco caro para la calidad de la cocina ( el servicio es excelente)

Anja

1 month ago

10.0

Het personeel was super attent. Deuren worden voor je open gedaan, koffers meteen uit handen genomen, drinken staat klaar en er is zelfs iemand die de hele dag door klaarzit om advies te geven over activiteiten in de stad. De locatie is geweldig, erg centraal. Het muziekthema door het hotel geeft het een leuke, hippe sfeer en de inrichting is prachtig.

Nikki

1 month ago

9.0

Damiano

1 month ago

10.0

Carlos

1 month ago

10.0

Siempre es un acierto alojarse aquรญ

Cons: Todo es ideal

Salusek

1 month ago

10.0

fedida

1 month ago

9.0

Amanj Ali

1 month ago

9.0

The location was perfect

Cons: Sounds of the street heard in the rooms even in late night

Jianni

1 month ago

10.0

The staff, the amenities, the finish and cleanliness of the rooms. Breakfast is at a high standard. This is my go-to hotel in Madrid.

Cons: Nothing.

H.

1 month ago

10.0

Rossella

1 month ago

10.0

Raffinatezza

Cons: Tutto bello

Damiano

1 month ago

9.0

Miranda

1 month ago

9.0

Multiples choix.

Monet Dijette-Pierce

1 month ago

9.0

The syaff was great! A few times the older staff refused to open the door when I walked in with packages but for the most part the younger guys & gals were superior and extra friendly. They made my day.

Cons: When I felt like I was being racially profiled & treated mildly rude by the older front door staff (a woman & man). The woman actually followed me to the elevator and watched me get on. Never said "hello" or asked if I needed assistance. The front desk young lady knew me, and we were chatting, but the front door lady continued to follow me with a look of discernment. VERY UNCOMFORTABLE since I stayed 6 days and this was everyday she worked.

Michelle

1 month ago

10.0

Exceptional all around: location, style, cleanliness, staff and customer service. Housekeeping was great. Breakfast was excellent. (Jesus and Eduardo exemplary.)

Cons: Soundproofing the windows might help with the street noise at late hours.

Gibbs

1 month ago

6.0

It wasnโ€™t as good as the first time we stayed the room had a bit of a pungent smell from the showers although the hotel I still recommend is an excellent hotel but I would recommend getting a room with a balcony

Cons: The food is amazing. The rooms are very clean other than the bad smell in the particular room we had which I donโ€™t think endemic of the hotel.

Kristel

1 month ago

9.0

Ik kreeg een upgrade, wat erg welkom was. De kamers zijn groot en schoon. De locatie is perfect, rustige omgeving maar wel binnen een paar minuten in het levendige centrum.

Cons: Op het plein voor het hotel veel daklozen, maar daar kan het hotel zelf weinig aan doen.

Mats

1 month ago

9.0

Kholiavko

1 month ago

10.0

Samuele

1 month ago

10.0

Alex

1 month ago

9.0

Victoria SZ

1 month ago

9.0

excelente ubicaciรณn, staff muy amable, excelente desayuno...

Cons: la habitaciรณn olia a tuberia y se escuchaba el ruido de la piscina

Maria Luiza

1 month ago

10.0

Estadia impecรกvel no Hotel UMusic. Desde a cordialidade dos funcionรกrios, limpeza, conforto dos acomodaรงรตes e cafรฉ da manhรฃ com produtos de extrema qualidade. Localizaรงรฃo excelente. Indico a todos a estadia neste hotel.

Cons: Tudo perfeito, nada a reclamar

martina

1 month ago

10.0

Balakumar

1 month ago

9.0

Clean, comfortable beds and pillows. Great breakfast with options for everyone (vegan, vegetarian included)

Cons: Configuration and lack of privacy with the bathtub - which I guess is okay for some people, but I thought the open bathtubs that look into the bedroom was a bit unusual.

GIULIA

1 month ago

9.0

REGIS

1 month ago

10.0

L'hรดtel est idรฉalement placรฉ. Tous les musรฉes, tous les magasins les meilleurs restaurants se font ร  pied. Les chambres sont parfaites. Le couloir de nage sur le toit est magnifique et le rooftop exceptionnel. Un des meilleurs de la ville.

Cons: Rien.

Wolfgang

1 month ago

10.0

Cons: Only one large blanket for both in the bed. Just make it two single blankets and everything is great. ๐Ÿ˜œ

Paola

1 month ago

8.0

Hsce una semana q estuve alojada y mi garantรญa sigue pendiente..de todos los hoteles posteriores q aloje estos 7 dias es el รบnico q mantiene tomada mi garantรญa. Tampoco me llego factura por los 91 euros extras q pague . Aguardo respuesta

Cons: Que no me facturen los servicios extras. Que tuviera muchos disturbios en el pasillo de mi habitaciรณn ( tuve q llamar 3 veces a conserjeria) Que no se pueda comer en el roftop absolutamente nada. Y q me cobren el agua q me trajeron en botellas abiertas.

ลukasz

1 month ago

10.0

everything was perfect

Cons: nothing

Patrick

1 month ago

10.0

Michele

1 month ago

10.0

Un hotel elegante in posizione Centrale, perfetta per visitare Madrid. Ottimo accoglienza, personale disponibile e preparato.

Cons: Se proprio devo trovare un difetto, la Colazione non totalmente a buffet e per un 5 stelle non particolarmente ricca.

Patrycja

1 month ago

9.0

MARINE

1 month ago

10.0

Mon sรฉjour ร  Madrid a รฉtรฉ sublimรฉ grรขce ร  cet hรดtel, le personnel est trรจs agrรฉable, la chambre est moderne, confortable et trรจs propre. Mention spรฉciale pour lโ€™enceinte musique dans la chambre qui rend le moment unique. Jโ€™ai adorรฉ le thรจme ยซย musiqueย ยป de lโ€™hรดtel et lโ€™espace piscine.

Cons: Tout รฉtait parfait merci beaucoup

Till

1 month ago

9.0

Janko

1 month ago

10.0

Everything was superb, great location, hotel, staff.

cinzia

1 month ago

10.0

La posizione รจ perfetta.

Cons: Magari non sarebbe male avere uno spazio divisorio tra bagno e letto per una minima privacy. Non tutti viaggiano in coppia con il proprio partner.

Teresa

1 month ago

9.0

Mary-Ann

1 month ago

10.0

This Hotel is in a great position, we were able to walk to all the major sights. The staff were excellent and couldnโ€™t have been more helpful. The pool is an added bonus especially with the heat in Madrid in August.

Ivvet

1 month ago

10.0

Great location and super friendly staff

Raquel

1 month ago

10.0

The hotel was fantastic and amazingly central, just a couple of blocks from Puerta del Sol. We were able to walk everywhere and truly enjoy Madrid. The swimming pool was on the smaller side, but we never had an issue finding a spot to relax at the end of the afternoon. Our room was beautiful and super comfortable; I had the best night of sleep I've had in months. I highly recommend staying here!

Leydi Bibiana

1 month ago

10.0

Everything

Cons: I liked everything

jean pierre

1 month ago

8.0

IGNACIO

1 month ago

9.0

Use poco las instalaciones en general pero la habitaciรณn fue perfecta

Ricardo

1 month ago

9.0

Virginia

1 month ago

8.0

* Ubicaciรณn: sin duda, uno de sus grandes puntos fuertes. Muy cรฉntrico y cรณmodo para conocer Madrid. * Habitaciรณn: muy cรณmoda y agradable, con todo lo necesario para disfrutar de la estancia. * Atenciรณn: el personal fue atento y el trato, en general, muy bueno. * Detalle de cumpleaรฑos: como era el cumpleaรฑos de mi marido, tuvieron el bonito detalle de recibirnos en la habitaciรณn con una botella de agua y un plato de jamรณn ibรฉrico, algo que valoramos mucho. * Desayuno: productos de muy buena calidad y opciones a la carta muy interesantes. Quizรก se echa en falta algo mรกs de variedad en el buffet, pero lo que ofrecen es bueno y de calidad.

Cons: Minibar: los precios nos parecieron excesivos incluso para un hotel de cinco estrellas. Por ejemplo, una botella de agua, con o sin gas, cuesta 6 โ‚ฌ, algo que consideramos demasiado elevado. * Fianza: nos sorprendiรณ que solicitaran una fianza de 100 โ‚ฌ, algo que no esperรกbamos en un hotel de esta categorรญa. * Baรฑo: la habitaciรณn tenรญa baรฑera en lugar de plato de ducha. Ademรกs, la baรฑera era bastante profunda, por lo que habรญa que levantar mucho la pierna para entrar y salir, resultando poco cรณmoda. Entendemos que puede haber personas a las que les guste disponer de baรฑera, pero creemos que, en un hotel de esta categorรญa, serรญa mucho mรกs prรกctico contar tambiรฉn con una opciรณn de ducha, ya que no todo el mundo se siente cรณmodo utilizando una baรฑera. * Zona de piscina: la zona de la piscina de la azotea podrรญa estar mucho mรกs cuidada. Cuando fuimos a verla, la superficie del agua presentaba una capa de grasa bastante visible, lo que hizo que no nos resultara nada apetecible baรฑarnos. Es una pena, porque la zona podrรญa ser uno de los atractivos del hotel.

Mike

1 month ago

10.0

Very comfortable hotel with amazing roof top pool and bar

Cons: Our room was a little small but well equipped

Darren

1 month ago

6.0

Martin

1 month ago

10.0

Tolle freundliche und aufmerksame Mitarbeiter, grosses Zimmer ,perfekt. Sehr gutes Frรผhstรผck. Eine absolut tolle Lage. Gerne wieder, vielen Dank.

Cons: Nichts, alles perfekt.

Kevin

1 month ago

8.0

Davit

1 month ago

10.0

Enjoy Staying ! โœŒ๏ธ

Ruben

1 month ago

8.0

Casi todo.

Cons: El agua en la habitaciรณn, el acceso a la pintura.

Emilie

1 month ago

9.0

Paul

2 months ago

9.0

Carlos

2 months ago

10.0

Robert

2 months ago

8.0

Unique personality. Great music slant of course. Pool area. Room very comfortable. Great welcome and staff.

Cons: Pool and pool area small and a little crowded, but to be expected.

Luis

2 months ago

10.0

Tudo muito bom!!! Grande quarto, embora o duche pudesse ser maior. Funcionรกrios simpรกticos e รณptima localizaรงรฃo.

Cons: Nada

Diana

2 months ago

10.0

Breakfast was amazing , could not fault anything - there was even champagne and all the ingredients to make a proper Bloody Mary. Piano player was fabulous whilst having breakfast . Room that was originally given was on the street and as I am a light sleeper I was kept awake by the noise of people chatting , after explaining to the reception that I was a light sleeper we were immediate given a fabulous room which was very quite All staff were amazing and could t do enough to assist us. I would strongly recommend this hotel.

Cons: Nothing

Nijendijk

2 months ago

9.0

John

2 months ago

10.0

Fiona

2 months ago

6.0

Location, property & furnishings, plus the pool availability and rooftop bar.

Cons: The staff told usโ€ฆ just ask if you want more water etcโ€ฆ we did 3 times, but we never received it. We had room service one day - the food was just warm when we received it. The shower was definitely designed for menโ€ฆ women donโ€™t always want to wash their hair! - there was only the overhead shower and no shower cap. The pool was great to have but the music was too loud next to the bar & due to availability thatโ€™s where we had to sitโ€ฆ more than once.We felt that because we had no euros to use to tip on arrivalโ€ฆ we may not have received the best service.. sorry if Iโ€™m cynical.

Giuseppe

2 months ago

10.0

Struttura magnifica e personale squisito

Natalia

2 months ago

10.0

Emma

2 months ago

8.0

Clean, comfortable bed & good location.

Cons: Canโ€™t cater for people who have coeliac disease in the restaurants/ breakfast.

Gustavo

2 months ago

10.0

Alexandre

2 months ago

9.0

Lโ€™accueil du personnel et la situation gรฉographique

Lino

2 months ago

10.0

Super zentral, alles sauber!

Cons: Der Pool war echt klein und recht voll

Lloyd

2 months ago

9.0

Fabulous hotel right in the middle of the city. Can walk to everywhere but in a super quiet street. Glass of champagne at check in to go along with the Champagne and Bloody Mary's offered at breakfast, best start to the day! Great hotel memorabilia everywhere such an interesting layout to the hotel, keep exploring. Mezzanine/library area is great. Can loan record players and vinyl LPs. Super clean, quiet, comfortable room. Lovely pool and delightful rooftop bar to enjoy evening drinks. The nightly entertainment around the piano was a nice way to end the day. Highly recommend would stay again.

Cons: Nothing.

Daniel

2 months ago

9.0

Location, the facilities and the staff were great.

Cons: Sink area within the room was slightly confined on space, reducing fuctionality.

Jesus A.

2 months ago

10.0

JUAN

2 months ago

9.0

Mikeladze

2 months ago

9.0

Frantiลกek

2 months ago

10.0

Sally

2 months ago

10.0

Gorgeous hotel. Great location. Comfy beds and gorgeous rooms. Would stay again and would recommend to friends and family

Cons: A minor dislike - There wasnโ€™t table service around the roof top pool and the staff did not clean regularly. I would expect this for a 5* hotel.

Oleg

2 months ago

10.0

Alexandะตr

2 months ago

10.0

Marc

2 months ago

9.0

Excellent location. Lovely 5* Hotel. Great staff. The hotel smells so good. Amazingly good quality breakfast. Build quality of the hotel is very good. Renovated very well.

Cons: The rooms can be a little qwerky. Casting to the room tv is not always straightforward. The rooftop bar could definitely do with some background music.

Joanna

2 months ago

10.0

Pablo

2 months ago

10.0

Patrice

2 months ago

10.0

Lauren

2 months ago

9.0

Eduardo

2 months ago

9.0

Precioso, perfecta ubicaciรณn y personal muy amable

Cons: La piscina abrรญa a las 10:00 y estuve esperando hasta las 10:45 sin suerte hasta q desistรญ

Hristo

2 months ago

9.0

Thomas

2 months ago

10.0

Breakfast very good! Place was clean, tidy & great location. Staff very friendly too

Cons: N/A

Sabine

2 months ago

8.0

Harry

2 months ago

8.0

breakfast was great, location was perfect, staff were great and the hotel was very cool

Cons: nothing

Vincent

2 months ago

10.0

Very beautiful hotel with a unique style (furnished). The staff were extremely kind, helpful without being invasive.

Marcin

2 months ago

10.0

catherine

2 months ago

10.0

LA qualitรฉ du pain pourrait รชtre meilleur

Cons: la salle du petit dejeuner est sombre

Radu Mihail

2 months ago

10.0

Claudia

2 months ago

10.0

Impecable

Cons: Que no tiene secador de pelo

Ad

2 months ago

10.0

Simon

2 months ago

10.0

Location was perfect. Rooftop pool area was really nice and plenty of beds available for guests.

Marcos

2 months ago

10.0

Recomendable excelente atenciรณn

cindy

2 months ago

10.0

L emplacement Le petit dรฉjeuner incroyable

Cons: Rien

Renata

2 months ago

10.0

Ella

2 months ago

10.0

ื”ื›ืœ ื”ื™ื” ื ื”ื“ืจ!

LEANNA

2 months ago

10.0

Location was fantastic, close to everything

Cons: Nothing

Juan

2 months ago

10.0

Excelente ubicaciรณn. Personal muy atento, desayuno y comidas de buena calidad, habitaciones amplias y cรณmodas

Cons: No tiene estacionamiento propio pero hay alternativas muy prรณximos al hotelโ€ฆ.. no es un problema importante

Filipe

2 months ago

10.0

Reza

2 months ago

10.0

MANUEL

2 months ago

10.0

BELBACHIR

2 months ago

10.0

Omoyemi

2 months ago

10.0

The room was amazing, customer service was excellent, and the pool was wonderful.

Kathryn

2 months ago

10.0

Marian

2 months ago

9.0

natalie

2 months ago

9.0

Location

Cons: Na

Ulf

2 months ago

9.0

Sandra

2 months ago

10.0

LUCA

3 months ago

9.0

Bjarki

3 months ago

10.0

Very nice and helpful staff, Very good and clean rooms and a very cool rooftop pool. Couldnโ€™t recommend more

Omar

3 months ago

9.0

Les installations, lโ€™emplacement et le personnel.

Sauer

3 months ago

10.0

La ubicaciรณn es perfecta

Volodymyr

3 months ago

9.0

GUILLAUME

3 months ago

10.0

Mattias

3 months ago

10.0

Juan Carlos

3 months ago

8.0

Ubicacion

Cons: Un poco de ruido de noche

Ema Cab

3 months ago

10.0

La ubicaciรณn y la habitaciรณn

Cons: Ninguna queja todo excelente

Mariam

3 months ago

10.0

Andrew

3 months ago

10.0

everything was banging

Cons: nothing

Amit

3 months ago

10.0

Everything

Wilko

3 months ago

7.0

The rooms are nice but very small. It's very clean and the whole space is curated well. The pool area is defiantly the big plus of the space. that's why we booked it.

Cons: The rooms are not that great equipped. Half of the room the space needs the bed. Not much space for putting clothes. cupboard has only hangings. No space for socks and underwear. Or you need to empty a drawer where other equipment is inside. No space at the sink to put your wash belongings. The bath is part of the room. Breakfast ends already 11:00 am. Often guests came too late.

Lewis

3 months ago

10.0

The hotel was gorgeous, location was ideal for Madrid pride, close and within walking distance to everything. The rooms we spacious, nice and cool and have great amenities, loved the marshall speaker and the air-con was really good. Staff were all very friendly and helpful, they were aware we had got married 4 weeks ago and in our room on arrival was a lovely bunch of flowers, a bottle of cava and a chocolate bomb! We ate in the main restaurant one evening and it was brilliant, great value and servie and we also loved the rooftop cocktail bar! This is the 3rd hotel we have stayed in, in Madrid and our new favourite

Cons: Not much tbf, however there is not a lot of storage for clothes in the room, wasted space in the wardrobe that could of have had some additional draws, also no space for toiletries by the sink. Pool area was ok quite small, and people we using 2-3 sunbeds each or they were not being used at all therefore noone go around tidying them or clearing them for others to use

Octavian

3 months ago

9.0

Iosu

3 months ago

10.0

Sonny

3 months ago

6.0

Karl

3 months ago

9.0

Kiriaki

3 months ago

10.0

Exceptional hotel in the heart of Madrid. The staff go out of their way to assist. Unique decor that is very tastefully done. Superb breakfast. Highly recommended.

Erik

3 months ago

10.0

Underbart hotell i centrala Madrid! Trevlig personal :)

LISA

3 months ago

10.0

Excellent location, clean & safe. Staff very helpful. Gym and pool facilities are great.

David

3 months ago

8.0

Breakfast, friendly, awesome room and terras, middle in the centre but still quiet.

Cons: The early check inn wasn't possible, give some direct info for something to eat, a lot of people have travelled some hours. The bar should be longer open in the evening.

Akshay

3 months ago

10.0

Enrique

3 months ago

9.0

Abdulaziz

3 months ago

9.0

Constantino

3 months ago

10.0

Robert

3 months ago

10.0

petros

3 months ago

10.0

White

3 months ago

10.0

Breakfast was amazing, the location was exceptional. The staff were very friendly and helpful. Bar staff were exceptional at making the best cocktails I've ever had. The hotel itself was just fabulous, the pool was really needed on such a warm days. Rooms were lovely, spotless and well appointed. The decor and history in the building, while given a more modern touch, still shone through. The old theatre is spectacular. The guys playing music...I could go on and on!

Cons: To be honest its hard to find fault with the hotel. If i was to be extremely picky I would say that it was a little annoying the free drink vouchers they provide (which is great btw) can't be used by the pool! And, maybe its a little annoying that the rooms are so far from the rest of the hotel but that is being really picky.

Alexander

3 months ago

10.0

Besonderes Hotel in superzentraler Lage

Carlafuentes27

3 months ago

8.0

biata

3 months ago

10.0

ื”ื›ืœ

Cons: ืื”ื‘ื ื• ื”ื›ืœ

Kristina

3 months ago

10.0

La posizione

Cons: Lโ€™orario di apertura e chiusura della piscina, troppo limitato

Frank

3 months ago

7.0

Modernes Hotel, gutes Frรผhstรผck

Cons: Ein 5 Sterne Hotel sollte einen gewissen Standard haben, An der Bar sollte es Snacks zum Drink geben, Postkarten sollten versandt, wenn nicht sogar frankiert werden. Vor allem sollte das Personal den Eindruck vermitteln, sie arbeiten in einem 5 Sterne Hotel.

Andrea

3 months ago

10.0

Andrea

3 months ago

10.0

Andrea

3 months ago

10.0

Hervorragendes Frรผhstรผck mit allem, was das Herz begehrt. Neben dem Buffet auch die Mรถglichkeit zur Bestellung warmer Eierspeisen. Sehr guter Service im Frรผhstรผcksbereich. Frisch gepresster Orangensaft, Auswahl an Kuchen. Der Pool klein aber herrlich zur Erfrischung. In den groรŸzรผgigen Zimmern sind die Betten hervorragend und vor allem die fein steuerbare Klimaanlage und die sehr schalldichten Fenster in einer GroรŸstadt machen den Aufenthalt komfortabel.

Cons: Das Bad ist offen und die Toilette mit einer Glastรผr vom Rest des Raumes getrennt, das ist nicht von jedem Gast gewรผnscht. Fรผr uns war es o.k., aber vielleicht sollte man es in der Zimmerbeschreibung angeben.

Andy

3 months ago

10.0

Lacramioara

3 months ago

9.0

The staff

Cons: The towels, the shower room with no towel handles

Mary

3 months ago

10.0

Really enjoyed staying at the Hotel. Excellent location

Thomas

3 months ago

6.0

Great location. Very nice hotel.

Cons: Checking was horrible. Absolutely horrible. They act like they could get you early check in for extra $$. Like if you canโ€™t just say so. Donโ€™t make hang around the hotel for hours so I can check in. I gave them my cell number they never called even though they insist they will. Not only did they not check us in like they promised they check one of or rooms past the guaranteed check in time. This is an absolute pain when you come in in a red eye. I wanted to lay for a room the night before but they said I can just pay for early check in but then they pulled the rug in that one. Never again will I stay here

Erin

3 months ago

9.0

Loved UMusic! The location is perfect, close to everything but feels a bit hidden away. The rooms were a stunning retreat from the heat and waking up to breakfast in the piano lounge felt like being in a movie.

Jane

3 months ago

8.0

Good central location very clean and lovely to have complementary drinks . Breakfast brilliant

Cons: No bathrobes so had to use a towel to come back from the pool

Claire

3 months ago

10.0

Alexia

3 months ago

8.0

The location was excellent and the staff was really friendly

Cons: The room was not clean especially the toilet and at the breakfast there were flies flying above the food and even on the food.

luiz carlos

3 months ago

8.0

GELSOMINA

3 months ago

10.0

Tuna

3 months ago

8.0

Levarsa

3 months ago

9.0

Silvia

3 months ago

9.0

Personale della reception e guest experience cortesissimi e disponibili Camere molto grandi. Piscina piccola ma perfetta per rinfrescarsi

Cons: Camera buia e con odore di fogna (seppur grandissima e con macchina nespresso). Forse un filo overpriced

Tjaart

3 months ago

9.0

A wonderful hotel on the upper market scale, centrally located in Madrid. Breakfast was accompanied by piano music, adding a refined touch to the stay. The facilities were excellent, and the overall experience was pleasant what one expects from an upmarket hotel.

Cons: We couldn't use the complementary drink voucher at the swimming pool.

Oleg

3 months ago

10.0

ยกMe encantรณ el hotel donde me alojรฉ! Estaba muy limpio, era nuevo y precioso, con una ubicaciรณn excelente. Las habitaciones eran geniales y me pareciรณ una idea estupenda poder escuchar mรบsica a travรฉs de los altavoces del techo. Quiero hacer una menciรณn especial a las chicas de la recepciรณn. Me gustaron tantรญsimo que les darรญa una medalla sin dudarlo. Siempre fueron muy amables, atentas y cumplieron todas mis peticiones con una sonrisa. Ademรกs, fue un gran orgullo y un verdadero placer asistir al espectรกculo. En general quedรฉ muy satisfecho con mi estancia. Lo รบnico que podrรญa mejorar es el desayuno, que no era del formato clรกsico (es mรกs un pequeรฑo inconveniente), aunque estaba delicioso.

Cons: En general el hotel estรก muy bien y me gustรณ mucho la estancia. Todo es genial, pero tengo un par de sugerencias que podrรญan mejorarlo aรบn mรกs: Serรญa muy prรกctico aรฑadir en la habitaciรณn sal y un plato, ademรกs de un albornoz. Tambiรฉn estarรญa genial poder usar la piscina desde las 6 de la maรฑana y disponer de un gimnasio y una sauna (o baรฑo turco). ยกGracias por todo y seguid asรญ, que lo hacรฉis muy bien!

CORINE

3 months ago

9.0

Laura Bennett

3 months ago

10.0

Ubicaciรณn muy cรฉntrica. Habitaciรณn excelente. El tratos del personal sรบper atento. La piscina genial.

Cons: Todo bien

Pedro

3 months ago

10.0

Todo

Cons: El tamaรฑo de la habitaciรณn que nos dieron

Elizabeth

3 months ago

9.0

Perfekt beliggenhed, historien i bygning, renlighed, duften, god seng og god morgenmad. Poolen var dejligt og personale ved poolen var festligt. God cava sangria. Massagen ved poolen var den bedste jeg har prรธvet lรฆnge.

Cons: Det var intet jeg ikke kun lide

Hannah

3 months ago

10.0

Loved everything about it!! The pool, the location, the rooms, the cleanliness & the breakfast was incredible!!

Cons: Very minor, but there was no music up at the roof top bar. I did ask the bar guy and he said they donโ€™t have music.. I thought it was strange for a bar & also a music hotel!

Peter

3 months ago

10.0

Lage und Ausstattung

Cons: Das Wettee war leider schlecht

ian

3 months ago

10.0

The staff and facilities are fantastic

Cons: Nothing itโ€™s perfect

Silvana Giovanna Anna

3 months ago

9.0

La posizione, lโ€™efficienza dello staff, la colazione

Cons: Niente

Mohammad

3 months ago

10.0

Naim

3 months ago

8.0

Emily

3 months ago

10.0

Excellent rooms and staff

sarahkY3216TB

3 months ago

10.0

Excellent. Second visit and will certainly be back. The hotel hospitality is exceptional, thank you for making us feel so welcome. Hotel location perfect and Madrid is beautiful

ILAYDA

3 months ago

10.0

the location is really perfect and also staff are very helpfull friendly and calm

Cons: Due to road construction work, we couldnโ€™t fully enjoy the balcony, but this was not related to the hotel in any way. The hotel itself was excellent, and the staff were very calm

Andrew

3 months ago

8.0

Carole

3 months ago

9.0

Lโ€™emplacement et le concept

Cons: Notre terrasse รฉtait trรจs bruyante avec les bouches de ventilation au-dessus

Paola

3 months ago

10.0

La atenciรณn del staff mรกs que de diez

Cons: Nada

F4695FGlc

3 months ago

10.0

Beautiful hotel in a great location. The team is so kind, helpful and hospitable - they made us feel so welcome! The rooms are pretty, clean, lots of light - and the pool / outdoor space is wonderful. Absolutely would recommend staying here - thank you!

D9528ELandreal

3 months ago

10.0

Stayed for a work trip and would absolutely stay again, centrally located and close to transportation options. The hotel is beautiful with plenty of spots to work and relax. The staff, shoutout to Aaron, were so kind, they even hunted down popcorn for us after the concession stand closed. Would recommend!

Daniela

3 months ago

9.0

P4390PProbertm

3 months ago

10.0

My wife and I loved this hotel experience As music lovers, I found the theme of the hotel just to our liking - we enjoyed trying to put names to many of the photographs Beautiful breakfast room with plenty of delicious options served by very friendly and efficient team and piano player was a lovely bonus too The room we were allocated was ideal for our needs - Tv was massive - facilities in room excellent Fantastic location - easy to get around and we walked to all the to attractions and restaurants Pope travelled past 100 metres away which was a delight too Front of house team too were excellent and happy to offer guidance We tried the rooftop bar and swimming pool as they were great too This hotel offers a quirky experience- with a walk screen playing pop and other artists too I could go on but just to say thank you to all the staff and management - you made our first time Madrid experience so enjoyable and a beautiful building too Hope others take advantage of booking this hotel too Thank you Rob and Sophie

Eleanor

3 months ago

9.0

Fabulous hotel in a very central location. Staff were great. The host for breakfast deserves a special mention as does the female waiter on the roof top bar on the Sunday night. Sorry donโ€™t know their names. We really enjoyed the rooftop bar with its stunning views of the city. The pool area was very comfortable with towels provided. The bedroom was spacious and spotless. Complimentary arrival drink was a lovely touch as were the talented pianists playing during breakfast. We also appreciated the help given re restaurants by the concierge, Belen.

Dearbhla

3 months ago

10.0

Location was excellent

marcelolD4880ZH

3 months ago

10.0

Excellent location, near every tourist place, clean, nice breakfast and restaurant. Comfortable bed and shower, service very very kindly, I recommend !!!

Levi

3 months ago

10.0

gabriela

3 months ago

10.0

Pinku Rita

3 months ago

9.0

Excellent

Cons: Nothing

Mikko

3 months ago

9.0

Breakfast was good, it was possible to order a la carte. The location is very central and good. The pool area was quite cozy and the drink priced were reasonable. The hotel was clean and there was even live piano music during a breakfast. I slept well in the comfortable and soft bed.

Cons: There was a construction site nearby, beneath our hotel room on the street. Plastic pipes loitering on the street. The view was not good as you can imagine. I had to specifically ask the hotel staff to reverse the preauthorization from my crefit card after checking out while waiting for the taxi after I noticed the preauthorization still existing. This was quite unusual and even a little bit alarming but the right amount was charged after all. My wife thought that there was a peculiar smell in the room but I did not think it was anything odd. The room itself was probably not 5 star, closer to 4.

Dominga

4 months ago

10.0

Muy buenas las piezas, las sรกbanas, colchรณn y todo en la pieza. El desayuno muy rico. Muy buen concepto de hotel y teatro. Ojalรก nos hubiera tocado algรบn espectรกculo. La gente que trabaja muy buena onda. Nos encantรณ.

Cons: Nada

daniel

4 months ago

10.0

The hotel was at a great location. Just ofg puerta del sol. In addition it had a swimming pool with a bar which is hard to find in madrid. The roof top bar was also very good for afternoon drinks. The place was very clean and the staff was very friendly. Highly recommened, will sure ve staying here on my next trip.

Marcello

4 months ago

8.0

Chris

4 months ago

8.0

Jannie

4 months ago

9.0

Super central beliggenhed. Dejlig pool.

Cons: Roof top baren lukkede kl 22 og virkede ikke sรฆrlig besรธgt. Synd man ikke kunne spise pรฅ den.

annamariadB6342FB

4 months ago

10.0

My experience at U Music Madrid has been fantastic as usual. The environment is pleasant, the location in the heart of the city close to the most important museums, parks and attractions. Quiet rooms with all the amenities, comfortable beds and plenty of space. Cleanliness is a staple everywhere from the food area to the common spaces. Very good quality of fresh products for breakfast served in a stunning room accompanied by a pianist performance. Eduardo has been a great host, professional in a friendly manner and ready to solve any problem. The best hotel in Madrid!

nigelx2025

4 months ago

10.0

We stayed at this hotel last weekend and had an amazing experience from start to finish. From the moment we arrived, the staff were incredibly welcoming and kindly assisted us with our luggage, making the whole check-in process effortless. We were also able to check in early, which was a much-appreciated bonus. The service throughout our stay was exceptional. The reception team and door porters were always friendly, professional, and eager to help with anything we needed. The rooms are modern, spotless, and maintained to a very high standard. The facilities are excellent, especially the rooftop terrace, bar, and pool, which are fantastic places to relax after a day exploring the city. The location is another huge highlight. Itโ€™s in a very safe, pedestrian-friendly area and within easy walking distance of all the main attractions, Gran via etc, making it the perfect base for a city break in Madrid! I would highly recommend this hotel and wouldnโ€™t hesitate to stay here again. 5/5.

Tamara

4 months ago

9.0

Perfecte ligging Upgrade gekregen nr premium kamer

Cons: Ontbijt was vrij beperkt Minibar was niet echt koud

antoine

4 months ago

6.0

Lโ€™hรดtel est idรฉalement situรฉ, la petite piscine sur le toit s avรจre trรจs agrรฉable pendant les fortes chaleurs. Le lit est confortable.

Cons: Je trouve assez invraisemblable pour un hรดtel 5 รฉtoiles de ne pas disposer de fenรชtres pouvant s ouvrir complรจtement. (On peut seulement les entre ouvrir de 20 cm) . Il n y a pas de poubelle dans la chambre, pas de peignoirs, pas de bouteilles d eau plates (seulement deux canettes gazeuses) , aucun produit d agrรฉment offerts, le coin lavabo est trรจs petit et collรฉ au lit etc โ€ฆ pour 417 euros la nuit tout cela ne me semble pas ร  la hauteur du prix et du standing dโ€™un soit disant 5 รฉtoiles

10synthiag

4 months ago

10.0

Everything was amazing, perfect location! And very friendly stuff ๐Ÿ˜Š

Maria

4 months ago

10.0

Me encantรณ que absolutamente todo estรก al alcance a pie, desde que nos han recibido la experiencia fue top, una buena copa de cava, una hermosa habitaciรณn.

Cons: Podrรญa decir que faltaba salidas de baรฑo. Pequeรฑo detalle pero que tambiรฉn hace la diferencia para un hotel 5 estrellas โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ

Eva

4 months ago

10.0

Super Frรผhstรผck, wir waren von ham und egg sehr begeistert Tolle Auswahl an Obst, Kuchen und Schinken und Kรคse, Sรคfte toll!

Cons: Alles bestens

van der Schraft Greve

4 months ago

9.0

van der Schraft Greve

4 months ago

10.0

Excelente ubicaciรณn, buena habitaciรณn, buena atenciรณn.

Ian

4 months ago

9.0

Les

4 months ago

9.0

Nissim

4 months ago

10.0

I like the stuff first they are so kind I literally felt like in family any time ,any ask The location itโ€™s amazing,the breakfast itโ€™s classic loved it. They have a nice pool and great stuff there , I would like to mention ,Aharon he is a Maneger there ,he was so kind with me,and Belen from the gust experience gave me so many good recommended that she changed my all trip to best directionsโค๏ธ ,Alba from the pool bar gave the best service It was perfect just perfect canโ€™t be better then this

Cons: Noting

Margo

4 months ago

10.0

Wonderful hotel in a great location with easy access to the metro. The staff was helpful & friendly. Just lovely all around.

hervรฉ

4 months ago

10.0

Ludmila Natasa

4 months ago

10.0

Dimitrios Bastis

4 months ago

7.0

Location and style.

Cons: Some construction is on the backstreet adding some noise. But that b is temporary and the double glasses helped. I wish the mini bar could be cooler than what they have.

Ivo

4 months ago

9.0

Absolutely great location right smack in the middle of Madrid. All of the most interesting spots can be reached on foot. Lovely decorations related to music.

Cons: Low chairs and small table for breakfast.

Alejandro

4 months ago

10.0

igor

4 months ago

9.0

frank

4 months ago

8.0

Great location, good facilities very nice staff

Cons: Nothing really, probably a bit expensive

Evelyn

4 months ago

10.0

Cama e travesseiros super confortรกveis, o quarto com mobรญlias novas, chuveiro delicioso e ainda um banheira para relaxar o final do dia!

Cons: Um pouco de ruรญdo da rua.

Fernando

4 months ago

9.0

Funcionรกrios atenciosos

Cons: Nada

DARCET

4 months ago

8.0

Joรฃo

4 months ago

8.0

Rachel

4 months ago

9.0

Fantastic quirky hotel in an old Theatre owned by Universal. Rooftop bar , swimming pool , amazing wall s of famous artists

Cons: Towels in the room could have been a bit fluffier and dressing gowns provided esp for the pool

Leonardo

4 months ago

9.0

Lee

4 months ago

6.0

James

4 months ago

9.0

Konstantin

4 months ago

10.0

Paola

4 months ago

10.0

Acomodaรงรฃo perfeita, com todas as comodidades possรญveis! Cafรฉ da manhรฃ fabuloso! O hotel รฉ lindo, super bem localizado e com um atendimento excepcional!

Steven-Lee

4 months ago

10.0

First of all...Super friendly and helpful staff. Really good location to explore Madrid, comfortable bed and nice room overall. The pool/bar was nice after hot days. Special mention to Eduardo...He, himself, deserves 6 plus rating! Also have to give credits to the breakfast, fresh and lots to chose from, even "a la carte".

Cons: No complaints what so ever.

pinjia

4 months ago

10.0

Good location. Great service

Izadora

4 months ago

10.0

avi

4 months ago

10.0

Michael

4 months ago

8.0

Great food and service and especially the staff. Period.

Cons: Signed up for cabaret, wonderful professional presentation. However, we ordered food with it and nothing ever came nor did we have any guidance. Not a big problem, just strange.

Jorge

4 months ago

9.0

Good location

Cons: A lot of Construction going on around

Jetlir

4 months ago

10.0

Nabeel

4 months ago

10.0

Lama

4 months ago

10.0

Nicolรกs

4 months ago

7.0

renรฉ

4 months ago

8.0

Locatie+ inrichting algemene gedeeltes

Cons: Minder!: de kamer mn. de ligging van de badkamer/ toilet

Bruno

4 months ago

8.0

La posizione perfetta!!!

Cons: โ€ฆ.

Kanaan

4 months ago

9.0

Schรถberl

4 months ago

9.0

ERIC

4 months ago

9.0

Excellent emplacement. Chambre de luxe et confortable. Literie excellente.

Cons: Cherโ€ฆ

Michael

4 months ago

9.0

Great location and really good facilities

Yvan

4 months ago

9.0

Hotel trรจs bien situรฉ ร  20 minutes ร  pieds de tous les lieux touristiques au centre de Madrid. Le thรฉatre situรฉ ร  l'intรฉrieur de l'hรดtel nous a permis de voir un spectacle de cabaret sur place. Bar rooftop bien รฉquipรฉ et confortable. Piscine extรฉrieur de bonne dimension et chaises longues en nombre suffisant. Personnel trรจs aimable et efficace. Nous n'avons pas utilisรฉ la salle de gym (nous faisions dรฉjร  20'000 pas par jour !).

Cons: Il n'y a pas de vรฉritable restaurant, plutรดt une offre limitรฉe pour les repas, mais d'excellente qualitรฉ avec un bon rapport qualitรฉ-prix. Le petit dรฉjeuner est limitรฉ et trop cher pour ce qu'il propose (EUR 30.- /pers.). Nous avons chaque fois pris notre petit dรฉjeuner dans les tearoom ou cafรฉ alentours (EUR 6-7.-/pers.). La propretรฉ des chambres et de l'hรดtel en gรฉnรฉral est perfectible. Pas assez de rangements dans les chambres, on ne peut pas vider ses valise. Pas vraiment un 5 รฉtoiles, mais 4+

Mary

4 months ago

8.0

Location. Staff. Bath. Theatre action. Breakfast.

Cons: Hard marble floors in room with tricky steps to manaouver. Broken glass shards from previous guest.

Herve

5 months ago

8.0

Localisation, accueil, excellent concierge organisant les excursions parfaitement, piscine magnifique

Cons: Dommage quโ€™il y ait cette erreur de double facturation qui mโ€™a forcรฉ ร  les recontacter, la note aurait รฉtรฉ meilleure sans cet inconvรฉnient. Le petit dรฉjeuner pourrait รชtre de qualitรฉ supรฉrieure avec davantage de choix de viennoiseries

Juan

5 months ago

10.0

Todo! La ubicaciรณn y la calidad del hotel

Cons: Nada, lo รบnico la cafetera de la habitaciรณn no andaba muy bien

Chloe

5 months ago

10.0

Lourdes

5 months ago

10.0

Good

Cons: Good

aydin

5 months ago

3.0

Location was definitely great and close to everything

Cons: They wonโ€™t change your sheets at all. Staff is not super friendly and front desk didnโ€™t inform us about anything

Havaska

5 months ago

10.0

Extra kiszolgรกlรกs, kitลฑnล‘ รฉtelek!

Michael

5 months ago

8.0

The location, staff was nice

Cons: Rooms were tiny. It was supposed to be to be a five star hotel, yet the amneties were not 5 star. There were no robes, few drawers, no counter/desk space. We had to ask for mini bar and other stuff to be removed in order to put meds in refrigerator and have someplace to plug in phone/watch/ipad charges. The bathroom is part of the room. Our cabin on cruise ship was bigger. No concierge desk, no turn down service, no chocolate on pillow, coffee was not labeled decaf or regular. Coffee pot was in wardrobe, safe was in wardrobe. Shower was tiny. Too hard to turn on water in bathtub, had to get into tub to reach faucet knobs. Tub Access difficult because the majority of the tub was blocked by wall and sink. Sink was utilitarian, shelf space taken by towels. Night stands tiny. Phone occupied almost entire night stand top!

Joachim

5 months ago

8.0

Waleed

5 months ago

5.0

Poor

Cons: Will not book a room in a 5 star hotel without a toilet hotel

Sergio

5 months ago

9.0

Ubicaciรณn y habitaciรณn

Cons: El precio algo elevado

Christian

5 months ago

6.0

+ great central location, yet quiet + friendly reception + great music videos playing in reception area

Cons: - rooftop terrace is no longer serving any food (new local regulations cannot be fulfilled we were told) - the other dining option and only restaurant was converted into a โ€œPiano Barโ€ which can be quite noisy and is not suitable for a comfortable dinner - breakfast is also served in the Piano Bar with the uncomfortable seats and served by overwhelmed, poorly trained and tired staff - rooms can feel small due to layout - concierge desk often unattended - overall not a 5 star experience any more, feels more like a busy 4 star hotel in a great location

Tatiana

5 months ago

9.0

U104RBdavidg

5 months ago

10.0

Wonderful stay in this quiet place with a charming staff. Quiet rooms, nice roof terrace. Hotel very well located.

Natalia

5 months ago

10.0

Ein schรถnes Hotel mit top Lage. Das Zimmer war groรŸ, sauber und sehr komfortabel. Besonders positiv ist mir das freundliche und hilfsbereite Personal aufgefallen. Ein groรŸes Lob geht an den Manager Eduardo Perales, der sich sehr professionell und engagiert um die Gรคste kรผmmert.

James

5 months ago

10.0

Jessica

5 months ago

8.0

naturalezasalva

5 months ago

7.0

Ubicaciรณn muy cรฉntrico. Estupenda cama y televisor. La atenciรณn muy buena. Sin ruidos al estar en sexta planta.

Cons: El cuarto de baรฑo (WC) abierto a la habitaciรณn. Cuarto pequeรฑo para un 5 estrellas.

Scott

5 months ago

10.0

Ulas

5 months ago

10.0

Khawla

5 months ago

4.0

Estefani

5 months ago

9.0

Troy

5 months ago

10.0

The room is clean and spacious. The staff were friendly and helpful. The breakfast was excellent! The hotel is very close to the metro station.

Cons: The pool was not opened.

Llio

5 months ago

9.0

Ornella

5 months ago

10.0

Tsvi Gal

5 months ago

9.0

ืžื™ืงื•ื ืžืฆื•ื™ื™ืŸ , ื ืงื™ ื•ืžืกื•ื“ืจ , ืฆื•ื•ืช ื™ื“ื™ื“ื•ืชื™ ื•ื ื›ื•ืŸ ืœืกื™ื™ืข , ืืจื•ื—ืช ื‘ื•ืงืจ ืžืขื˜ ื“ืœื” , ืื‘ืœ ืžื” ืฉื›ืŸ ืžื•ื’ืฉ ื˜ืจื™ ื•ืื™ื›ื•ืชื™

Cons: ืืจื•ื—ืช ื‘ื•ืงืจ ืžืขื˜ ื“ืœื” , ืื‘ืœ ืžื” ืฉื›ืŸ ืžื•ื’ืฉ ื˜ืจื™ ื•ืื™ื›ื•ืชื™

Frank

5 months ago

9.0

De ligging en de hygiene van de kamer.

Cons: Alles was prima in orde

Ismet

5 months ago

10.0

Das Personal pberal freundlich hifs bereit fรผr Allaes extra perfect beser kann nichts sein โ€ฆ

Cons: Alles war Ok.!

murielle

5 months ago

9.0

Gรผlden

5 months ago

10.0

Sehr gut, sehr zentral

Nar007

5 months ago

8.0

Nice hotel in a very central location of Madrid, literally 3 minutes walk to plaza mayor! Happy with the service and cleanness of the rooms. The reception are very friendly and helpful. Unfortunately, The staff at the terrace bar were quite rude and dismissive However, the rooms are very small. One of my friend had booked single, and it was tiny. I had double and even this one was very small. Be careful where your windows look at, if its the busy street , then you will not be able to sleep , at least during the weekend, as much noise. The breakfast although not very extensive, but really good. As they have a la carte ordering and the omelettes, fried eggs etc are very tasty. The roof terrace is lovely, just the service was really bad.

GERGELY

5 months ago

10.0

Mesana

5 months ago

10.0

April 27, 2026 Mon My wife and I just returned from our Italy and Spain vacation. In Madrid we stayed in Umusic Hotel from Fri March 27 โ€“ Wed April 1, 2026. We stayed in No. 412 and and it was great! We found a great deal in this 5 star hotel and everything was excellent! Superb location, the best and I mean breakfast in our trip, a very pleasant atmosphere, and wonderful recommendations from a very amicable front desk where all of them where very thoughtfulโ€ฆ Laura, Carlota, Maryan, and of course Mariana who is wonderful! We have been in Madrid several times and without a doubt, this has been the best so far and if or when we go back, we plan to stay here again.

Sebastian

5 months ago

10.0

Todo

Cons: Nada

Ada

5 months ago

9.0

Location of this hotel is fantastic, hidden from the busy main streets. Room was comfortable and staff helpful. Breakfast was good with very pleasant live piano music.

Cons: Nothing to dislike.

Maria

5 months ago

10.0

Eirik

5 months ago

7.0

Aya

5 months ago

10.0

ืžืœื•ืŸ ืžื”ืžื, ื ืงื™ ื—ื“ืฉ ื•ื‘ืžื™ืงื•ื ืžืขื•ืœื”

Cons: ื›ืœื•ื ื”ื™ื” ืžื•ืฉืœื ื ื—ื–ื•ืจ

Johan

5 months ago

9.0

Derek

5 months ago

10.0

Stephen

5 months ago

8.0

Location perfect. Quiet but near all the cafes, bars and restaurants of the Old Town. Room comfortable with a huge bed and excellent shower. Spotlessly clean.

Cons: Prices for drinks on the rooftop bar ridiculously expensive so only visited the one evening. Such a shame as we would have loved to start every evening thereโ€ฆโ€ฆ

L2046VBpiyushs

5 months ago

10.0

Location is perfect, in the centre of Madrid, parks, palace & museums within walking distance. Amazing and happy atmosphere. Hotel was comfortable and clean. Room was very clean and comfortable. Nice and relaxing. Good value as hotel being in central.

Peter

5 months ago

9.0

Lucy

5 months ago

10.0

Excellent location wonderful staff

Cons: Nothing

Josemar

5 months ago

5.0

Alina

5 months ago

10.0

Linnette

5 months ago

10.0

Encantador lugar , al igual su staff

Pallav

5 months ago

10.0

raveo2026

5 months ago

10.0

Great stay in Madrid! The hotel is in an excellent location, with many great spots within walking distance. The staff is very friendly and helpful. A special thanks to Leire, who went above and beyond to assist us with Spanish websites for bookings and museum tickets. Highly recommended!

Dolores

5 months ago

8.0

Excellent location near Sol Plaza. Excellent freshly cooked breakfast.Enjoyed the rooftop bar on sunny days. Great guest experience team especially Eduardo for booking museums, restaurants etc.

Cons: No restaurant.

Shuntaro

5 months ago

10.0

Everything was exceptional

รron

5 months ago

9.0

Sarah

5 months ago

10.0

Beautiful and clean rooms - friendly staff with excellent service - very central location

Cons: Nothing

Audrey

5 months ago

9.0

Bel hรดtel bien situรฉ

Ivonne

5 months ago

10.0

Elzear

5 months ago

9.0

Alberto

5 months ago

10.0

Jean Charles

5 months ago

10.0

Rumen

5 months ago

10.0

Katie

5 months ago

8.0

Very funky setting, attention to detail was great! Very modern and aesthetic.

Cons: NA

DEREK

5 months ago

8.0

AN UNUSUAL PROPERTY , VERY DIFFERENT AND VERY HOSPITABLE

Happiness26142209897

5 months ago

10.0

Great hotel, great location, great staff.

749andyn

5 months ago

10.0

We visited Madrid over the Easter break, which was an ideal time, as there were additional festivities for the Easter celebrations! The hotel was situated off a side street from the Sol Plaza, which made it ideally situated for either walking or using the Metro, to see all of the main attractions. The staff at the hotel were extremely helpful, friendly and professional, we would like to give a special thanks to Eduardo, Aljandro, Daniela, Andrea, Maria and Christian who plays the piano in the evenings at the piano bar - Very talented! The rooms in the hotel were clean and ideal for a weekend - We stayed in the deluxe city view room. Although the room looked on to a busy street at the rear of the hotel, the room was very quiet. There was a roof top bar with great views over the city! There was a piano bar, which had a pianist every night and a singer at the weekends accompanying Christian on the piano. Christian was more than happy for you to join in and sing! Thank you for making our evenings Christian! The bonus of the hotel is that it has its own theatre! We saw Caberet whilst we were there, neither of us speak spanish but we were so immersed in the fantastic acting and singing it didn't matter! Fantastic show!! If you are thinking about visiting Madrid it is worth booking a guided tour to the Palace, so you get express entry. Also if you want to hire a rowing boat at Retiro Park, make sure you book in advance! A visit to the 360 sky bar in the Riu is a must for fantastic views - You will need to pay 10 euros each to enter the bar though! Thank you again to all the wonderful staff! I do need to mention the breakfast team and the chef at breakfast! The staff were very attentive and very friendly! The eggs benedict was the best i have ever tasted!!

Alison

5 months ago

10.0

Beautifully renovated building in a centrally located area. The staff bends over backwards to be helpful and accommodating.

Cons: We liked everything! Lovely breakfast, too!

007Wasabi

6 months ago

10.0

I loved my recent three day solo stay in this hotel, just minutes from the very central metro station., but located on a super cute little street. From there I explored Madrid easily on foot: Mercado San Miguel for best tapas open until midnight, great plazas, parks and museums jjust within 10 to 20 minutes walk. The hotel also houses a restaurant, a thรฉรขtre and a piano bar for easy evening entertainment just steps away from your room. The hotel is not too big, lovely, these decorated ( Universal music), super clean and has the most helpful and attentive staff. I got an upgrade on my Reserved single room. Cleaning was done daily. Little details such as: slippers, umbrella, coffe machine, tea re- supplied daily and friendly greetings from staff on both entrances, always ready to answer questions or give directions. I will for sure stay there again , because Madrid is gorgeous and worth another longer visit. My sincere Thank you to all staff at UMusic! Anna ( Kitchener, Canada)

Stephanie

6 months ago

10.0

Rachael

6 months ago

9.0

The property was close to everything. The staff were knowledgeable and kind. We received an upgrade. The bed was so comfortable.

Cons: The only thing negative is that you canโ€™t really be dropped off at the front and the pool seemed to be out of commission with pool equipment being repaired right outside our window. But it was not a big problem at all.

Mariana

6 months ago

8.0

MARK

6 months ago

9.0

Itโ€™s clean, service is excellent and itโ€™s very central

Cons: The prices are on the high side.

Vasconcelos

6 months ago

10.0

Tudo

Cons: Nadinha

Marcus

6 months ago

10.0

Daydream08663874479

6 months ago

10.0

Perfect. Couldnโ€™t recommend this hotel more. Centre of Madrid and very attentive hospitality team who went above and beyond to cater to our needs. Rooms are clean and modern, not huge; also really loved the Bt speakers. I would come back just for that (I usually travel with mine so this is helpful). Concierge service was especially helpful, provided great recommendations and was even able to get last minutes to the Real Madrid game. Breakfast was also good. Will be back!

Anna

6 months ago

10.0

Very clean, attention to details: slippers, umbrella, daily cleaning, very helpful and kind staff, central location.

Cons: Nothing.

Global433287

6 months ago

10.0

We had the most welcoming stay at the hotel. We stayed at the residential suite which consists of 3 rooms. It was wonderful. The hotel staff and manager are so kind and helpful. We were here for one night for the football game. And they called us cab, store our luggage etc. overall, highly recommend. Plus the location is unbeatable.

Mayra

6 months ago

10.0

Everything was excellentโ€”from the staff's attitude and the service to the room itself. They allowed us to check in early and even gave us a room upgrade, which was perfect; we had been traveling for seven days, and our three-night stay with themโ€”our final stopโ€”truly made us feel right at home. We are very grateful. 100% recommended.

Cons: N/A

Babak

6 months ago

8.0

Joseph

6 months ago

8.0

Eduardo - Eddy was simply superb and very competent. He was all over the place and willing to assist with everything.

Cons: Being conservationists we usually only ask for room cleaning once in a four or five day stay. However the day we specifically asked for cleaning, it was not done which is unacceptable. The housekeeping / cleaning staff needs to more aligned with the rest. The breakfast was the same everyday and were lacking decent vegetable options.

Katherine

6 months ago

10.0

Igor

6 months ago

10.0

Martin

6 months ago

9.0

Javier

6 months ago

10.0

Se siente un hotel de lujo con una estรฉtica muy particular vinculada con la mรบsica y la cultura. El personal es muy agradable y la habitaciรณn es super bonita. El desayuno valรญa mucho la pena... sin duda son jamรณn ibรฉrico fue de lo mejor.

Frank

6 months ago

8.0

Estibaliz

6 months ago

8.0

Jaime

6 months ago

10.0

La ubicaciรณn en la que se encuentra es perfecta para ver las zonas mรกs importantes de la ciudad.

Ella

6 months ago

8.0

Gregorio

6 months ago

10.0

CAROLE

6 months ago

10.0

Lโ€™atmosphรจre tournรฉe autour de la musique dรจs le petit dรฉjeuner avec live piano le cabaret intรฉgrรฉ dans lโ€™hรดtel salle de thรฉรขtre la dรฉcoration vynile dans les ascenseurs la modernitรฉ de lโ€™รฉtablissement sa propretรฉ parfaite et lโ€™extrรชme gentillesse et professionnalisme des รฉquipes ! La piscine et le rooftop qui bรฉnรฉficie dโ€™une vue sur les toits de Madrid ! Cet hรดtel nโ€™est pas un simple hรดtel il dรฉgage une รฉnergie incroyable

Cons: Rien

Barbara

6 months ago

10.0

Beautiful room, comfortable bed, good location and friendly helpful staff. Breakfast was delicious with both ordering and buffet. Loved the piano bar and had a good meal

Gordana

6 months ago

10.0

Rocco

6 months ago

9.0

alexandra

6 months ago

10.0

la deco la situation gรฉographique lโ€™ambiance la chambre

Cons: Rien

Peter

6 months ago

10.0

I had a fantastic stay at the UMusic Hotel in Madrid. From the moment I arrived, the staff made me feel incredibly welcome with their friendliness and professionalism. Their attention to detail and willingness to help truly elevated the entire experience. One of the highlights of my stay was the cabaretโ€”it was lively, entertaining, and added a unique charm to the hotel. It gave the evenings a special atmosphere that I wonโ€™t forget anytime soon. The service throughout my visit was excellent. Everything was well-organized, smooth, and clearly handled by a team that takes pride in what they do. And the piano bar? Absolutely amazing. It was the perfect place to unwind, with a great ambiance and beautiful live music that created a warm and inviting vibe. Overall, UMusic Hotel Madrid exceeded my expectations. I would highly recommend it to anyone looking for a memorable and enjoyable stay in the city.

Dominique

6 months ago

9.0

l'emplacement la disponibilitรฉ et l'accueil du personnel petit dรฉjeuner copieux et trรจs bon rooftop trรจs agrรฉable chambre trรจs bien insonorisรฉe

Cons: pas de rangement dans la chambre : petit placard pour deux personnes (le mini bar est dans ce placard avec le coffre fort) idem pour la salle de bain ouverte mais gros manque de rangement pour y dรฉposer ses affaires

Gilberto

6 months ago

10.0

Athos

6 months ago

9.0

I had a wonderful experience at UMusic Hotel Madrid. The location is fantasticโ€”right in the heart of the city, making it easy to explore nearby attractions, restaurants, and shops. The staff were exceptionally friendly and welcoming, always ready to help with a smile and provide recommendations that made the stay even more enjoyable. Their professionalism and attentiveness truly stood out. The rooms and common areas were spotless and very well maintained. Everything felt fresh, comfortable, and thoughtfully designed, which added to the overall relaxing atmosphere. Overall, this hotel offers a perfect combination of great location, excellent service, and high cleanliness standards. I would definitely stay here again and highly recommend it to anyone visiting Madrid.

Rebecca

6 months ago

10.0

Exc service

Gail

6 months ago

9.0

Irina

6 months ago

9.0

Amazing location and great staff! Our room was quiet and a good size. Anything we asked for at reception was promptly delivered to our room. It was an excellent stay overall.

Cons: The layout was a bit inconvenient because of the tv on the wall with sharp angles at our eye level that was in the way and we had to be mindful about it. When we bent to pack suitcases and then got up with both hit our heads on the sharp corners. It really needs to be moved. But other than that everything was wonderful.

ืื•ืจืŸ

6 months ago

10.0

Amazing hotel and even more important amazing stuff. Everyone was so nice and happy to help with every question we had. The hotel is great, breakfast is phenomenon and we will surely come back again!!!

Cons: Nothing all was amazing

Fabrice

6 months ago

7.0

Trรจs bon petit dรฉjeuner et emplacement gรฉographique impeccable. Chambres minuscules et insonorisation ร  revoir. Prix trรจs รฉlevรฉ par rapport aux prestations.

Cons: Taille des chambres et insonorisation

Nancy

6 months ago

10.0

Clean facility, great breakfast, and central location.

Aliye sultan

6 months ago

8.0

Eyal

6 months ago

10.0

ื”ืžืœื•ืŸ ื ืžืฆื ื‘ืžื™ืงื•ื ื ื’ื™ืฉ ืœื›ืœ ื”ืžืงื•ืžื•ืช ืฆื•ื•ืช ืžืื™ืจ ืคื ื™ื ื•ืืจื•ื—ืช ื‘ื•ืงืจ ืžืฆื•ื™ื ืช.ื™ืฉื ื• ื‘ืจ ืขืœ ื’ื’ ื”ืžืœื•ืŸ ื”ืžืฉืงื™ืฃ ืขืœ ื’ื’ื•ืช ื”ืขื™ืจ ื ื—ืžื“ ืžืื•ื“.

nilgรผn

6 months ago

10.0

ฤฐnanฤฑlmaz gรผleryรผzlรผ yardฤฑmcฤฑ problem รงรถzer personeli var oda harika konkorlu konum mรผkemmel her yere yakฤฑn kahvaltฤฑ restoranda gibiydim servis รงok iyiydi temiz pฤฑrฤฑl pฤฑrฤฑl

ๆตท็ฃŠ

6 months ago

10.0

ๆ—ฉ้ค็พŽๅ‘ณ๏ผŒ่ง†้‡Žๆ— ๆ•Œ๏ผŒๆˆฟ้—ดๅฎฝๆ•žๆ˜Žไบฎ๏ผŒๆœๅŠกๅฅฝ

Cons: ๆฒกๆœ‰

Xiomara

6 months ago

10.0

Elisabeth

6 months ago

9.0

Norman

6 months ago

10.0

A wonderful independent 5 star hotel built around a working theatre (but causes no disruption to oneโ€™s stay). Some quirky features (eg room located in one part of the buildings but a separate lift to reach public facilities). My wife and I loved it for its refreshing difference and art based decorations. The young staff are well trained and attentive. A glass of cava to accompany the registration procedure. Cold water offered for the journey when checking out. Breakfasts were fab (pianist playing each morning and itโ€™s possible to eat at a table extended from the Grand Piano). Good food. And quirky roof top bar. Superbly located. No highlight of Madrid is more than 15-20 minutes walk. Puerto de Sol and Plaza Mayor on the doorstep. I commend this place for couples or single travellers who want to leave behind the blandness of the corporate hotel experience. Try UMusic, it has a soul.

meirav

6 months ago

10.0

ืคืขื ืฉื ื™ื” ืฉืœื™ ื‘ืžืœื•ืŸ ื–ื”. ืื•ืžื ื ื”ืคืขื ืœื ืชื™ ื‘ืžืœื•ืŸ ืจืง ืœื™ืœื” ืื—ื“ ืื‘ืœ ื”ืžืœื•ืŸ ืขื ื” ืขืœ ื›ืœ ื”ืฆื™ืคื™ื•ืช ืฉืœื™ ืžื”ืื™ืจื•ื—, ื”ืžืงื•ื, ื”ืžื™ืงื•ื. ืžื™ืงื•ื ืžืจื›ื–ื™ ื•ื”ื•ืžื” ืืš ืœืžืจื•ืช ื”ื›ืœ ืืคืฉืจ ืœื”ื ื•ืช ืžื”ืฉืงื˜. ืฉื™ืจื•ืช ืœื‘ื‘ื™ ื•ื ืขื™ื. ืืจื•ื—ืช ื‘ื•ืงืจ ืฉื”ืชืื™ืžื” ืœื™ ื›ื˜ื‘ืขื•ื ื™ืช.

Cons: ืื”ื‘ืชื™ ื”ื›ืœ.

Nicky

6 months ago

10.0

The room was spotlessly clean and the bed was super comfy. The staff were all so friendly and helpful. We loved the piano bar and the roof top bar. The location could not be any better to get to all areas of the city. The breakfast was amazing!

Cons: If you want a shower and not get your hair wet, that is a little tricky as, although the shower was awesome, it was a small cubicle that the shower head pretty much filled from directly above. That is being very picky though! I had a couple of lovely relaxing baths instead!

Gottfried

6 months ago

10.0

javier

6 months ago

9.0

alex

6 months ago

10.0

Julie

6 months ago

7.0

BรœลžRA

6 months ago

9.0

Konumu ve yardฤฑmsever, gรผler yรผzlรผ,genรง รงalฤฑลŸanlarฤฑ รงok sevdim.

Cons: Kahvaltฤฑ da รงeลŸit รงeลŸit zeytin gรถrmeyi hayal etmiลŸtim.

khalid

6 months ago

6.0

khalid

6 months ago

6.0

Victor

6 months ago

7.0

I am currently at Yurbban hotel in Barcelona. To inform the room is decent size not small as at UMusic. Secondly, and most importantly I can regulate the thermostat here at Yurbann hotel. The thermostat at your hotel I could not regulate and that made for an uncomfortably warm night, a real negative.

Cons: Could not adjust the temperature in the tiny bedroom.

Cornelis

6 months ago

7.0

de ligging

Cons: te duur

Massimo

6 months ago

9.0

Bellissima idea di un teatro in casa... spettacolo eccezionale

Cons: taxi che ti lasciano con valige fuori dalla strada perche' pedonale...

Jean-Sรฉbastien Hoffmann

6 months ago

9.0

Excellent petit dรฉjeuner trรจs complet et copieux

Cons: Le bruit sur la rue quand on dort la fenรชtre ouverte ce qui est notre cas

Jurgen

7 months ago

9.0

smadar66

7 months ago

10.0

ืžืœื•ื ืฉื›ื•ืœื• ื”ืฆื’ื” ื‘ืžื•ื‘ืŸ ื”ื›ื™ ื˜ื•ื‘ ืฉืœ ื”ืžื™ืœื”. ื”ื›ืœ ืžืขื•ืฆื‘ ืขื ื—ืฉื™ื‘ื” ืœื™ืฆื•ืจ ืื•ื•ื™ืจื” ืื—ืจืช ื•ื ืขื™ืžื”, ื”ื—ื“ืจื™ื ืžื•ื“ืจื ื™ื™ื ืขื ื—ืฉื™ื‘ื” ืขืœ ื›ืœ ืคืจื˜, ื”ืื™ื ื˜ืจื ื˜ ืžืฆื•ื™ื™ืŸ, ื•ืืจื•ื—ืช ื”ื‘ื•ืงืจ ืฉืžื’ื™ืข ืขื ื”ื–ืžื ื” ืžืชื•ืš ืชืคืจื™ื˜ ืžื’ื•ื•ืŸ ื ื”ื“ืจืช.

Cons: ืื”ื‘ื ื• ื”ื›ื•ืœ. ื”ืžื—ื™ืจ ื”ื™ื” ื™ืงืจ ื™ื—ืกื™ืช

RUBEN

7 months ago

10.0

La ubicaciรณn

Cons: El gimnasio es muy pequeรฑo

Carlos

7 months ago

10.0

Sergey

7 months ago

10.0

Jorge

7 months ago

10.0

Estรก muy bonito el hotel y muy bien ubicado

Cons: Todo me gustรณ

Sinan

7 months ago

9.0

Lal

7 months ago

10.0

We really liked the hotel and our room was very kindly upgraded we loved it.

mennitti

7 months ago

10.0

Struttura moderna ed elegante

Matthieu

7 months ago

9.0

Ismael

7 months ago

9.0

Oksana

7 months ago

7.0

Cris Solis

7 months ago

10.0

Excelente ubicaciรณn, y el personal muy amable

Cons: -

BOLรVAR

7 months ago

9.0

La ubicaciรณn sobre todo y la atenciรณn de todo el personal en el hotel. Muy amables y serviciales. Tambiรฉn las habitaciones son excelentes.

Cons: En recepciรณn los empleados son abusivos. En el check in me hicieron una retenciรณn del valor de la habitaciรณn mรกs cien euros de depรณsito. Al hacer el check out tenรญa un adeudo de 90 euros. Y en lugar de tomarlos del primer cargo me hicieron pagarlos nuevamente. El primer cargo lo tomaron total sin descontar los 100 euros supuestamente de deposito. Es arbitrario porque te roban 100 euros. En un hotel de 5 estrellas no debiera de pasar este tipo de cosas.

Fale

7 months ago

10.0

Antonio Josรฉ

7 months ago

9.0

Pinar

7 months ago

10.0

loved everything! especially the room was great and very spacious

Cons: nothing

Annabelle

7 months ago

10.0

Eduardo

7 months ago

10.0

El personal es muy amable y atento, las instalaciones son muy buenas, cuidadas y limpias, la comida excelente y la ubicaciรณn fenomenal

Cons: Tener tan poco tiempo

Sharon

7 months ago

10.0

The staff were exceptional - everyone was so kind and friendly. An A+ for hospitality. We loved the music theme -there is an LP lending library (with a turntable you can borrow), and a live theatre right within the hotel (where we saw Cabaret in Spanish). The area is fabulous - within walking distance to so many things.

Cons: I thought the breakfast buffet, while nice, was quite overpriced. I recommend guests have breakfast at one of the local restaurants.

Marcela

7 months ago

7.0

Excellent location, friendly staff at the reception. Comfortable bed.

Cons: The internet connection was impossible. It was extreme slow (if it worked at all) I was on a business trip and this was terribly frustrating. I arrived on a rather cold day, and the room was freezing. It took a while for the heating to actually heat up the room. Clean but with a few patches here and there all over the bathroom, particularly around the mirrors. The staff at the door would sometimes be helpful, other times you just needed to go ahead and push the door by yourself although they were seating right in front, which felt very awkward. Same goes for greetings. Overall, I didnโ€™t feel like this was a 5 star property. Maybe trying, but not there yet.

eivind

7 months ago

9.0

Armelim

7 months ago

10.0

Dillona

7 months ago

10.0

Cons: Everything was 10/10, except that I felt that reception speed could improve. The team were very lovely but check in/out took a very long time

Erika Viviana

7 months ago

10.0

Catherine

7 months ago

9.0

Bozo

7 months ago

10.0

Hicham

7 months ago

9.0

carla

7 months ago

10.0

ALTEMUR

7 months ago

10.0

guillermo

7 months ago

10.0

Todo perfecto y el teatro un 10

Ramos Pardos

7 months ago

10.0

Mihaela

7 months ago

8.0

Locatia

Cons: Interiorul camerei, toaleta nu este deloc izolatฤƒ, cadฤƒ este practic in camera! Nu ai deloc intimitate!

raluca

7 months ago

9.0

Absolute everything! Great location, cool hotel inside a theatre, very clean and updated.

Cons: Nothing!

martin

7 months ago

10.0

Excellent breakfast. Live Piano music in the background was a nice surprise. Staff was very friendly and helpful. Hotel location is very central, but still quiet.

Cons: nothing.

Tomer

7 months ago

10.0

ื”ืื“ืจื™ื›ืœื™ืช ืฉืขื™ืฆื‘ื” ืืช ื”ืžืœื•ืŸ ื”ื–ื” ืฆืจื™ื›ื” ืœืงื‘ืœ ืื•ืกืงืจ, ืžืœื•ืŸ ืžื”ืžื. ื”ืฉื™ืจื•ืช ื”ื™ื” ืžื•ืฉืœื, ืžืœื•ืŸ ื ืงื™ ืžืื•ื“ ื•ืžืจื’ื™ืฉ ื—ื“ืฉ, ืงื™ืจื‘ื” ืœืžื˜ืจื• ื•ืœืจื—ื•ื‘ ื”ืจืืฉื™, ื”ื›ืœ ื‘ืžืจื—ืง ื ื’ื™ืขื”. ืื ื™ ืžืžืœื™ืฅ ื‘ื—ื•ื!

Cons: ื‘ื’ืœืœ ืฉื”ื—ื“ืจ ืงื˜ืŸ ื™ื—ืกื™ืช ืื– ืื™ืŸ ื—ื“ืจ ื ืคืจื“ ืœืžืงืœื—ืช ื•ื”ืฉื™ืจื•ืชื™ื ื•ืœื›ืŸ ืžื™ืงืžื• ืื•ืชื ื‘ืคื™ื ื” ืฉืœ ื”ื—ื“ืจ ื‘ืžืจื—ืง ืฉืœ ื›-2 ืžื˜ืจื™ื ืžื”ืžื™ื˜ื”, ื‘ืขืงื‘ื•ืช ื–ืืช ื™ืฉ ื”ืจื’ืฉื” ืฉืœ ื—ื•ืกืจ ืคืจื˜ื™ื•ืช ืฉืžืฉืชืžืฉื™ื ื‘ืฉื™ืจื•ืชื™ื ื”ื‘ืŸ ื–ื•ื’ ื™ืฉืžืข ื”ื›ืœ ื•ื’ื ื”ืจื™ื— ืžืชืคืฉื˜ ื‘ื—ื“ืจ, ืœื ื–ื›ื•ืจ ืœื™ ืื ื”ื™ื™ืชื” ื•ื ื˜ื” ืื‘ืœ ื–ื” ื”ื—ื™ืกืจื•ืŸ ื”ื™ื—ื™ื“ ืœื˜ืขืžื™.

Kjetil

7 months ago

6.0

Crsitina

7 months ago

10.0

Ana

7 months ago

10.0

One of the best hotel stays Iโ€™ve had! Excellent location, beautiful hotel, comfortable rooms, incredibly kind staff, and an amazing breakfast.

Freddy

7 months ago

10.0

Freddy

7 months ago

10.0

Maria Teresa

7 months ago

8.0

Didier

7 months ago

10.0

Maria Dolores

7 months ago

10.0

Todo en general y el trato del personal excepcional. Todo muy muy limpio y el espectรกculo de cabaret y la decoraciรณn nocturna basada en esa รฉpoca fue increรญblemente acogedora. Un hotel para volver a visitar sin duda.

Cons: No podrรญa decir nada

Michel

7 months ago

9.0

great location at the center of Madrid

Cons: not enough facilities - like local spa

sissi

7 months ago

10.0

Emmett

7 months ago

10.0

It was aswoeme

Cons: Amazing

Robertl

8 months ago

1.0

Segura Delgado

8 months ago

10.0

La ubicaciรณn y la atenciรณn del personal

Cons: Nada

Yanina

8 months ago

2.0

The hotel itself is not bad, and you can watch a great musical there, but the way they handle disputed charges and the overall sense of security were a huge disappointment. We came to Madrid to celebrate my birthday. At check-out, we honestly told the staff that we had taken one KitKat from the minibar and wanted to pay for it. At the reception they offered to charge my card (the same one I used for the stay), and I agreed. When I got home, I saw a charge of โ‚ฌ109. The hotel sent a โ€œminibar statementโ€ claiming that in one day we supposedly drank two bottles of whisky plus another bottle of alcohol we did not take, and that we also โ€œtook an umbrellaโ€ from the room that had been kept in the closet. We have been trying for several days to get a clear explanation, but we keep receiving only template replies. On top of that, my friend discovered that her expensive belt (in its case) was missing when she arrived home. She travelled with carry-on luggage only, so it is unlikely it was stolen at the airport. In a 5-star hotel, situations like this are unacceptable, and the staffโ€™s response has been very discouraging. Please think twice before booking.

Hugo

8 months ago

8.0

Belal

8 months ago

8.0

Julie

8 months ago

10.0

Ecem

8 months ago

10.0

Ildefonso

8 months ago

6.0

Hotel muy ambientado y decorado, dentro de un gran teatro, y la atenciรณn del personal.

Cons: Habitaciones extremadamente pequeรฑas. No podรญamos ni abrir la puerta del armario. El cafรฉ de la habitaciรณn muy malo.

OMAR

8 months ago

8.0

ุงู„ู‚ุฑุจ ู…ู† ุงู„ุณู†ุชุฑ

Cons: ูƒุซุฑุฉ ุงู„ุตูˆุฑ ููŠ ุงู„ุบุฑูุฉ + ุฎุฏู…ุฉ ุงู„ุบุฑู ูƒุงู†ุช ุณูŠุฆุฉ ( ุทู„ุจุช ู…ูˆูŠู‡ ู‚ุงู„ูŠ ุจ 5 ูŠูˆุฑูˆ )

Elisabeth

8 months ago

10.0

Todo !

Massimiliano

8 months ago

9.0

Posizione semplicemente perfetta, hotel vicino a tutto ciรฒ che c'รจ da vedere. Colazione insuperabile per scelta e qualitร .

Cons: Stanza pulitissima, anche se un po' piccola, ma con tutti i comfort.

sridharan

8 months ago

10.0

Everything

Susana

8 months ago

10.0

El hotel nos encantรณ, las instalaciones, la situaciรณn, el personal muy atento, el desayunoโ€ฆtodo estupendo. Repetiremos seguro.

Cons: Por decir algo, nuestra habitaciรณn (que era espectacular) estaba encima del piano bar y se oรญa la mรบsica, el sรกbado hasta las 00:00, pero bueno, tampoco era muy molesto

Lionel

8 months ago

7.0

Cons: Le petit dรฉjeuner

Tyrfingur

8 months ago

9.0

Hamad

8 months ago

10.0

honestly I have no comments. everything was amazing ! the staff was great. My phone got stolen around the center and they tried their absolute best to help me sort out the situation !. I really loved everything here. Amazing hotel.

Cons: nothing

Skander

8 months ago

10.0

Paez

8 months ago

8.0

Francisco

8 months ago

10.0

Anush

8 months ago

10.0

UฤŸur

8 months ago

10.0

KAHVALTI HARฤฐKAYDI. KONUMU HARฤฐKAYDI

Kieran

8 months ago

7.0

Great location. Staff were very helpful throughout especially when we asked to change rooms. Good breakfast. Overall a nice stay but not what would expect of a 5star hotel.

Cons: There was a bad smell in the room we were initially given. We were moved to a different room without any issues. There also seemed to be a smell a few evenings in the reception area when we got back to the hotel. This might be an issue outside the control of the hotel. The layout of the hotel is a little strange with the theatre being part of the building. The room (Deluxe City view, 303 & 203) layout was a little strange as it was at the end of the corridor. The bed is at an angle to the wall with a small gap between the corner of the bed and the wall. Have to be careful not to bump into the wall mounted TV especially during the night. The upside of the room layout was that the bathroom was bigger than other rooms. Overall a nice stay but not what would expect of a 5star hotel.

Laura

8 months ago

2.0

Maria Isabel

8 months ago

10.0

Dos melhores pequenos almoรงos que jรก tive a oportunidade de degustar. Muito variado e sobretudo de muita qualidade! Localizaรงรฃo excelente. Atendimento muito bom. E o facto de se estar alojado num teatro, tem muito, muito charme. A repetir, sem dรบvida!

Cons: Nada a registar.

Gayle

8 months ago

10.0

Gayle

8 months ago

10.0

They had a theater in the hotel and the cabaret looked absolutely amazing, pity we didnโ€™t have time to book one . The decor is absolutely beautiful and so clean.excellent location. I could go on and on. Will definitely book UMusic for my next trip to Madrid .

Cons: Unfortunately it was raining so we couldnโ€™t stay at the rooftop as it was closed ๐Ÿ˜ž

Jose Luis Simon Vidal

8 months ago

10.0

Ubicacion excelente a pocos metros de la plaza Puerta del Sol y cerca de la zona de teatros. La amplitud, limpieza y comodidad de sus habitaciones. La tematica y decoracion del hotel referente a la musica. Y la belleza y encanto historico del hotel en especial su fachada. Y como no la amabilidad del personal.

Cons: En las cercanias se encuentra una comisaria y en especial en las noches se oyen algunas sirenas. Tal vez si se pudieran insonorizar mejor las ventanas se rozaria la perfeccion del hotel.

Eyal

8 months ago

10.0

Ehab

8 months ago

10.0

I like the hotel rooms.. facilities and staff all the staff were supported ..all want to help especially Eduardo & guest experience .. Laura .. Ismael โ€ฆ they aimed that the customer spent good time.. even room cleaning were done multiple time a day without any requests

Cons: Nothing..

Rebeca

8 months ago

10.0

No podrรญa decir solo una cosa es absolutamente perfecto.

Cons: No hay nada que no me gustara

Seren

8 months ago

9.0

Personel รงok ilgili ve yardฤฑmsever Odalarda yer alan tรผm malzemeler kaliteli Konum mรผkemmel

Ahmed

8 months ago

8.0

I stayed at the hotel for one night and had a very pleasant experience overall. The room was clean, comfortable, and well maintained, and the check-in/check-out process was smooth. Staff were friendly and helpful, and everything was as expected for a short stay.

Cons: None

Alex

8 months ago

10.0

Tejedor

8 months ago

6.0

Ahmed Vall

8 months ago

10.0

Edit

8 months ago

10.0

Nice breakfast, the staff very kind, location perfect

Juan

8 months ago

9.0

RUBEN

8 months ago

9.0

Ubicaciรณn

Cons: El servicio y lo lentos que son en el desayuno

Stephen

8 months ago

10.0

Great location in Central Madrid, easy access to Metro and Bars/Restaurants. Good choice at breakfast.

Cons: Roof Bar/Swimming pool restricted by weather/time of year.

Danah

8 months ago

9.0

Jorge

8 months ago

8.0

The Location and the Room Size with an absolute confort.

Assil

8 months ago

4.0

Jorge

8 months ago

10.0

tudo funciona

Abdullah

8 months ago

10.0

Best location , everything is within less than 20 minutes walk

Cons: The room facilities , should have a bigger wc and wardrobe

bruno leiro

8 months ago

9.0

Ale Io

8 months ago

10.0

Mohamed

8 months ago

10.0

ุงู„ู…ูˆู‚ุน ู…ู…ุชุงุฒ ูˆู‚ุฑูŠุจ ู…ู† ุฌู…ูŠุน ุงู„ู…ุญู„ุงุช ุงู„ุชุฌุงุฑูŠุฉ ูˆุงู„ู…ุงุฑูƒุงุช ุงู„ุนุงู„ู…ูŠุฉ

Mohammed

8 months ago

10.0

The attention to details and the good service and above all being very friendly

Estefania

8 months ago

10.0

Matar

8 months ago

8.0

ุงู„ู…ูˆู‚ุน ูˆุชุนุงู…ู„ ุงู„ุงุณุชู‚ุจุงู„

Cons: ุงู„ุตูˆุฑู‡ ููŠ ุจูˆูƒูŠู†ู‚ ูƒุงู†ุช ุบุฑูู‡ ูˆุตุงู„ู‡ ูˆุงู„ูˆุงู‚ุน ุบุฑูู‡ ูˆุงุทู„ุงู„ู‡ ุจุฏูˆู† ุตุงู„ู‡ ูˆุงู„ุบุฑูู‡ ุถูŠู‚ู‡ ู…ุฑู‡.

Fiona

8 months ago

10.0

The location is excellent, we were able to walk everywhere. The street outside is pedestrianised so it is quiet. The staff are truly excellent; professional and friendly and the service is very smooth and efficient. Our room was spacious with everything we needed: hanging space, decent bathroom toiletries, hairdryer, umbrella, nice towels, a good mirror etc etc. There was a bottle of water each day and chocolates to welcome us. It was my husband's birthday and we received a dessert and a little bottle of wine in the room which was a nice touch. The bar was lovely with a nice atmosphere. We didn't visit the theatre but on the Saturday night theatre goers came into the bar where there was a pianist and singer. The theatre looks fantastic, booking a show would be a great idea to include into a stay. We loved the breakfast, again the pianist played gently. The buffet of fruit, pastries, cereal etc was all vey appetising and fresh, and hot dishes were served from a menu: omelettes, eggs benedict etc. We would highly recommend the hotel.

Cons: Nothing! Everything was lovely.

Evelyne

8 months ago

10.0

Levente

8 months ago

9.0

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