Tigmiza Boutique Hotel & Spa
Chain: Not Available
Description
Luxurious Accommodation with Stunning Views
Located just a short drive from Marrakech’s vibrant city center, this 5-star hotel offers breathtaking views of the Atlas Mountains. Each uniquely decorated suite features modern amenities, including free Wi-Fi, a flat-screen TV, and a private bathroom. Guests are welcomed with VIP treatment, enjoying complimentary tea and pastries upon arrival.
Exquisite Dining and Relaxation Options
Indulge in a continental breakfast served in your room or on the terrace, and savor Moroccan and French cuisine at the on-site restaurant. With a spa, poolside bar, and Moroccan lounge, there are plenty of spaces to unwind and enjoy a refreshing drink. The spa offers rejuvenating body treatments, while the fitness room is perfect for staying active.
Entertainment and Nearby Attractions
Experience entertainment at the hotel's ballroom with cinema and DVD projections, or explore nearby attractions such as the Palmeraie Museum and Amelkis Golf Club. For convenience, airport transfers can be arranged for a seamless arrival experience.
Book now to experience a luxurious stay at Tigmiza Suites & Pavillons!
Sentiment Analysis
Attentive and helpful staff
Beautiful location
Great service
Excellent cleanliness
Popular Amenities
Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Availability Side
Duplex Suite
This suite is on 2 levels and has a modern décor with natural colors and original furniture.
Suite
This suite pays tribute to the Moroccan movement with bright colors and vintage furniture.
One-Bedroom Villa with Private Pool and Garden
One bedroom Villa is on 2 floors. This spacious villa features a private garden and a private swimming pool.
Two-Bedroom Villa with Private Pool and Garden
Two bedrooms Villa is on 2 floors. This villa features a balcony, electric kettle and soundproofing.
Guest Sentiment Categories
Cleanliness
Guests consistently praised the cleanliness of the hotel and rooms, with very few complaints.
Service
Service was a standout aspect of the hotel, with staff being attentive, helpful, and going above and beyond to assist guests.
Location
The hotel's location was appreciated for its beauty, tranquility, and unique surroundings.
Room Quality
Rooms were described as beautiful, comfortable, and well-appointed, although some minor cleanliness issues were noted in a few reviews.
Amenities
Guests enjoyed the facilities provided, especially the spa, swimming pools, and restaurants, although some maintenance issues were mentioned.
Value for Money
Opinions on value for money were mixed, with some guests feeling the hotel provided good value, while others found it slightly expensive for the services offered.
Food and Beverage
Food and beverage options were well-received, with multiple mentions of delicious meals, attentive service, and a variety of dining choices.
Overall Experience
The majority of guests had a highly positive overall experience at the hotel, noting excellent service, beautiful surroundings, and memorable stays.
Hotel Rules
Check-In / Check-Out Policy
Check In
3:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less1 free access to the movie theater per stay Free Shuttle service to Marrakech city center available twice a day. The property offers private transfer from & to Marrakech airport at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (722)
Fabienne
3 days ago
9.0
Maya
3 days ago
10.0
Our stay at Tigmiza was absolutely exceptional. The entire property is stunning — everything is extremely well maintained, spotlessly clean, and constantly being cared for. There is always someone from the staff making sure that every detail is perfect. The food was magnificent, truly impressive in both quality and variety. The staff here is extraordinary — we enjoyed a high level of personal attention throughout our whole stay. They were incredibly kind and made us feel completely at home, while maintaining the highest level of professionalism. This hotel exceeded every expectation and delivered one of the best stays we have ever had. It sets a new standard for hospitality and excellence. We recommend it wholeheartedly.
Habita
5 days ago
10.0
Como decía Jesulín, en dos palabras: Im presionante. Todo es increíblemente paradisíaco y todo el personal, del primero al último, son como ángeles que se encargan de que todo sea perfecto. Son alucinantes y les agradezco infinitamente a todos/as su amabilidad y su profesional eficacia. Volveré en cuanto la vida me deje!
Cons: Me gustó TODO y más 🥰
FOURNARAKIS SA
5 days ago
10.0
Everything !! The staff was really amazing..! But Lamia from the concierge department made the difference! She arranged us the most amazing program for pur group!! In general.. all the staff of the hotel gave us an excellent experience
Cons: Everything was amazing! I wish i could have more time to spend there.. they made my vacation the best of all
Barry
5 days ago
9.0
Sanda
5 days ago
9.0
Everything was beautiful, thank you!
Caroline
6 days ago
10.0
Superb breakfast. Lots of choice. Healthy fruit and yoghurts, fresh pastries and cakes. Amazing egg and omelettes made by chef.
Nicolas
6 days ago
9.0
René
1 week ago
10.0
Line
1 week ago
9.0
Propreté des lieux et des jardins. Service impeccable aux tables, bonne variété des menus, collations offertes chaque fois dans les chambres.
Sharryn
1 week ago
10.0
Szilvia
1 week ago
9.0
Moussa
1 week ago
8.0
Les villas sont spacieuse et au calme
Cons: Les chambres dans le patio sont très bruyante et sombre
Richard
2 weeks ago
9.0
Overall feel and quality of the resort
Cons: Service charge on everything
anne
2 weeks ago
9.0
Carolline
2 weeks ago
7.0
Beautiful property. The Pool area and Yoga Shala are the highlights of the hotel.
Cons: services, food and drinks are overpriced considering the value/quality.
Carlyn
2 weeks ago
10.0
2 weeks ago
10.0
Uitstekend hotel, mooie tuin en zwembaden, de villa was top, vriendelijke mensen en erg behulpzaam, eten perfect, de live muziek tijdens het diner is een goede toevoeging en de spa erg goed met Rahma. Wij gaan er zeker terug!
Cons: Niets
Jayne
2 weeks ago
10.0
Very Special hotel that exceeds expectations
Cons: Nothing to dislike
carla
2 weeks ago
9.0
Nicolas
3 weeks ago
10.0
Un havre de paix
Philippe
3 weeks ago
9.0
LElizabeth76
3 weeks ago
10.0
We had an AMAZING stay at this hotel. The heated pool plus two other pools were an amazing place to relax. We had great massages in their spa and the suite was spacious. The whole place is tasteful and we had an exceptionally warm welcome, one of the nicest hotels we have ever stayed in. If I was being picky I’d say that the food options are limited if you have a child, as you can only order room service at the weird times we eat (dinner at 6pm). There was also an Arabian night on the rooftop bar our last last. It sounds absolutely amazing but again as we had a child we were in bed early and the loud noise kept us up until 11pm. Overall though, we would highly recommend this hotel and would come back again, next time we’d attend the Arabian night and deal with a grouchy child the next day instead of missing it!
Laurence
1 month ago
8.0
Hôtel très agréable , jolie piscine.
Cons: Nous avons attendu un long moment avant d avoir notre chambre , pour au final arriver ds une chambre où tout est installé pour la venue d un couple avec enfants . Lit bb chauffe biberon . Etc Nous avons compris que les personnes n avaient pas apprécié leur chambre qui a été échangé avec la nôtre . En sachant que nous avions déjà attendu longtemps pour avoir nos clefs .. car 2 couples sont passés devant nous car ils étaient pressés !! Malgré la gentillesse du personnel , nous n’aurions pas dû nous laissé faire !!! Donc tout est négociation . Dommage
Adele
1 month ago
8.0
giardino camere bagni piscina palestre
Cons: menu poco internazionale a cena
Riccardo
1 month ago
7.0
The 2 pools are really nice, one exposed to the sun , the other one under a lot ofplantain trees. , but heated. The kids enjoyed that one. The breakfast was good, could have used more different fruits. The room was not ok , it was an old structure, very rumorous and dark , get little sun and I had construction oven my roof all day. The bathroom is in the other side of the room, wich is spacious, so you have to walk across the living room at night.
Cons: The room is an old room , smelled not fresh. The shower is an old shower same as the floor. I asked for an exchange of room, I was told it could be done, and then nobody followed up with it.. by the time I knew there was all booked .
Saira
1 month ago
10.0
Loved the 3 pools, loved the different restaurants
Cons: Breakfast could have been a bit better, but it was more than enough - omlettes delicious! took a little time to get breakfast.
Aoife
1 month ago
10.0
Raymond
1 month ago
10.0
Prima en fijn accommodatie we zijn hier voor de tweede keer geweest
Cons: Het enige wat zou moeten verbeteren is de Gym deze met meer items aanvullen zoals en bank druk apparatuur en gewichten!
christelle
1 month ago
9.0
La gentillesse du personnel
CHOPLIN
1 month ago
10.0
Ramona
1 month ago
10.0
Haciba
1 month ago
10.0
Alles was perfect
Cons: Alles was super
Chantal
1 month ago
10.0
Alles. Das freundliche Personal, das Essen, die Atmosphäre, die Einrichtung, die Deko, der Pool, das gemütliche Restsurant innen und aussen, die Professionalität der Rezeptionisten die auf jede Frage eine Antwort haben, die Lage
nathalie
1 month ago
10.0
Amanda
1 month ago
9.0
Staff and quality
Ilona
1 month ago
10.0
Azziza
1 month ago
10.0
Nous voulions un hôtel haut de gamme pour notre séjour en tête à tête Nous avons pu profiter des 3 piscines et nous avons mangé sur place La maison est décorée avec goût un mélange orientale mais aussi occidentale on a l'impression de remonter le temps et que tout s'arrête. Le dîner servi dans le jardin avec un fond de musique joué par un musicien, la soirée fut mémorable féerique Le personnel est aux petits soins avec sourire et bienveillance. Plusieurs cartes à disposition orientale et occidentale la cuisine du chef vaut le détour. Le petit déjeuner est énorme et très bon. La suite est très confortable avec beaucoup de petites attentions (dosettes Nespresso, corbeille de fruits macarons, nécessaire de toilette...) On a pu se balader dans tout le domaine au calme loin du bruit et de la foule. A faire une fois dans une vie c'est mémorable on en garde de très beaux souvenirs sur photo et dans la tête. Tout était magique merci encore aux personnels pour cette expérience
donna
1 month ago
8.0
The pool was lovely and peaceful. And I loved the way it was surrounded by beautiful trees. The reception and bar staff were very polite and attentive as were the ladies we met in the corridors who cleaned the rooms. Free shuttle bus was a great addition
Cons: The pool staff were hard to pin down if you wanted to order. The shuttle bus was great but would have been amazing if it had run through to the evening or just a little more often as the hotel really was in the middle of nowhere. Breakfast was just about okay. Not the greatest selection of food. However, the coffee and orange juice were excellent.
Lynne
1 month ago
9.0
Emanuela
1 month ago
6.0
The garden, swimming pools and nature are simply amazing. The sauna is good value for money and the staff at the SPA is very kind despite not speaking English. Also good idea to have a shuttle to the city center.
Cons: Given the amount you spend for the night here, I would expect some services to be included like free access to yoga studio/classes or water from the minibar. Not all the staff speak English. The food is good but again considering the prices slightly underwhelming.
Alexandros_Papad
1 month ago
10.0
Had some concerns about the fact that it is 20 min outside the center but after arriving I can only say that this is definitely not a problem. It’s such amazing boutique hotel and you really need the tranquility offered when back from the city. After all you only go once in the morning and once in the evening to the center. Shuttle bus is available but a taxi is not more than 100 MAD. The rooms and public areas are spotless, the one bedroom villa is huge and definitely worth the spending. It has been a great stay!
zvee1
1 month ago
10.0
Another wonderful stay at the Tigmiza… we were here in March and loved it so much we returned… the rooms are beautiful but the villas are out of this world… the staff are delightful… and I’ve just had the most AMAZING massage with Khadija (I hope I’ve spelt that right)… I had a massage with her on my last visit and just had to have one this time … the best massage ever… We look forward to our next visit and my next massage
charly
1 month ago
8.0
Polly
1 month ago
9.0
Beautiful and comfortable with very helpful staff. Perfect place to stop and relax.
Cons: It was all great
Shahzad
1 month ago
8.0
Décoration
Cons: Petit dej à améliorer
Peter
1 month ago
9.0
The staff were very accomodating- high end 5 star at a reasonable price
Cons: Not much at all
Hayden
1 month ago
10.0
Beautiful hotel, friendly caring staff and wonderful food
Mason921
1 month ago
10.0
My wife and I recently stayed at Tigmiza for a joint birthday celebration, booking a private pool villa. The property is tranquil and well-maintained, located conveniently just outside the walls of the Marrakesh Medina. The hotel's limited capacity fosters an exclusive and personal atmosphere. This intimate scale effectively highlights the property's grounds and architecture. The service was of a high standard; upon arrival, our villa was prepared with flowers and champagne for the occasion. The staff were consistently attentive yet unobtrusive throughout our stay. A significant advantage of Tigmiza is its location. Situated outside the city, it offers a quiet environment away from the high activity of the Medina, while its proximity allows for convenient access to the city's attractions. This provides a desirable balance for travelers. I would recommend Tigmiza to adult travelers seeking high-end accommodations that offer both a peaceful setting and convenient city access. It was a suitable and impressive venue for our celebration.
Véronique
1 month ago
9.0
GEBRI
2 months ago
10.0
Le personnel très aimable au petit soin Propreté des lieux Hôtel magnifique et bien entretenue
Cons: L’eau de la baignoire était marron Pas de possibilité de prendre de bain Chambre mal insonorisé sur l’extérieur Douche bouché
Damir
2 months ago
10.0
Beeindruckende Atmosphäre, sehr freundliches Personal, wunderschöne Gestaltung und Ausstattung der gesamten Anlage, ausgezeichnetes Essen, Massage von Rahma war sehr wohltuend
Cons: Geräusch in der Nacht von außen- vermutlich eine Pumpe, war sehr laut zu hören
Jo
2 months ago
10.0
Bayan
2 months ago
9.0
Philippe
2 months ago
9.0
Tout est parfait, décoration raffinée, jardins superbes, personnel attentionné, calme et reposant.
Cons: L'attente lors de l'arrivée
Amaad
2 months ago
10.0
All the staff were amazing, tending to all needs, very friendly. The villa was nice and quiet, secluded, but not too far from the amenities.
Cons: Nothing
Valerie
2 months ago
10.0
Comme chaque fois, c est un voyage hors du temps, tout semble fait pour notre bien-être, notre confort, notre sérénité, le personnel devance nos attentes... je ne me suis jamais sentie aussi bien dans un hotel. L endroit, la déco, la qualité du service, de la nourriture, de la literie, un zéro faute. Mais comme ils disent, Comme à la maison !
Cons: Rien
Ines
2 months ago
10.0
Laurène
2 months ago
10.0
Lily
2 months ago
10.0
Il n’y a pas de mots pour décrire cet hôtel : tout était simplement parfait. Nous n’avons absolument pas été déçus, bien au contraire, nous avons été agréablement surpris. Nous avons été chaleureusement accueillis par Oussama dans un magnifique salon, autour d’un délicieux thé à la menthe accompagné de petits gâteaux. Nous avons ensuite eu droit à une visite de l’hôtel ainsi qu’à la découverte de son histoire. La villa que nous occupions était impeccable : propre, joliment décorée avec goût, et très confortable. La literie est excellente et la piscine privative particulièrement agréable. Les deux restaurants principaux, Le Libiti et Lallati, sont exquis. Nous recommandons vivement le menu Partage du Maroc (minimum 2 personnes, très copieux), un véritable voyage culinaire, raffiné et dépaysant. Les trois piscines communes sont parfaitement entretenues, tout comme l’ensemble de l’hôtel, où chaque détail est soigné. Le personnel est tout simplement extraordinaire : disponible, attentionné et bienveillant. Une mention spéciale pour Karima à la réception, ainsi que pour la responsable du Spa et la praticienne Hayad. Nous avons eu la chance de découvrir le hammam traditionnel marocain, un massage relaxant et une pédicure : toutes les prestations étaient réalisées avec grand soin et d’une qualité exceptionnelle. Un véritable moment de détente et de bien-être.
GWENAELLE
2 months ago
9.0
Très bel hôtel. Personnel vraiment très sympathique. Au Petit soin pour ses clients. Nous avons apprécié une suite avec piscine à quatre Copine. Nous recommandons donc vivement cet établissement.
Cons: Peut-être un petit peu loin du centre. Cependant, nous avons la navette gratuite qui est gentiment proposée par l’hôtel.
Michael
2 months ago
9.0
Sehr geräumiges Zimmer,freundliches und kompetentes Personal, ruhige Lage, guter Service, eigener Pool zur Villa
Cons: Speisekarten waren wenig abwechslungsreich
Monika
2 months ago
10.0
Haris
2 months ago
9.0
Exceptional service from all the staff. Breakfast was fabulous, I particularly liked the omelettes made by Abdelmak Godar. The spa was a great experience, and we enjoyed the deep tissue massage by Rahma!. We enjoyed the private pool too. The dinner with the live music was a pleasant experience.
48milap
2 months ago
10.0
We absolutely loved our stay at the hotel. From the moment we arrived, it was clear that every detail had been carefully thought through to ensure comfort and quality. The atmosphere was welcoming, the rooms were beautifully maintained, and the service was warm and professional throughout. One of the absolute highlights was the breakfast — truly exceptional, both in variety and taste. Every dish was fresh, well presented, and full of flavor, making mornings an absolute delight. A special mention goes to the talented Chef Abdelmak Godar.
2 months ago
9.0
Bassel
2 months ago
10.0
Cadre magnifique, personnel agréable, chambre propre et literie confortable.
Cons: Un peu excentré du centre.
GÖKHAN
2 months ago
8.0
Hervé
2 months ago
10.0
Les villas sont somptueuses. Trois piscines magnifiques et des espaces de restauration et de bar répartis dans l’établissement, un roof top avec une très large vue. Tous les services d’un établissement de prestige.
Sibe
2 months ago
9.0
georgienotgeorgia
2 months ago
10.0
An utterly wonderful hotel. Attentive and discrete staff. Fabulous food. Amazing gardens, swimming pools and decor. We were fortunate to be upgraded from our more than incredible villa - to the Royale Suite. This blew our boys away and gave them an opportunity to be princes. We can’t recommend Tigmiza Marrakech more. Thank you Oussama for looking after us. Morocco will stay in our hearts.
Younes
2 months ago
10.0
Clément
3 months ago
10.0
⭐️⭐️⭐️⭐️⭐️ Tout était parfait ! L’accueil chaleureux, la propreté irréprochable et la disponibilité du personnel rendent le séjour exceptionnel. Nous étions déjà venus il y a 2 ans et, une fois encore, l’expérience a été à la hauteur : toujours au top ! Mention spéciale à Rahma, la masseuse, pour son professionnalisme et le très bon moment de détente pour ma femme, ainsi qu’à Aissam, le réceptionniste, toujours aussi sympathique et attentionné. Nous reviendrons avec grand plaisir.
chaimae
3 months ago
9.0
Un cadre paisible et un personnel très accueillant ont rendu ce séjour agréable
Claire
3 months ago
10.0
Samia
3 months ago
10.0
Valerie
3 months ago
8.0
Tout!
Cons: Rien!
Fattah
3 months ago
9.0
Laura
3 months ago
10.0
Tutto, gentilezza di tutto lo staff, servizi, spa ( Rahma molto brava), colazione ottima , piscine bellissime. Tutto molto curato. Un’oasi di relax
Cons: Niente
Florence
3 months ago
9.0
Jeanne
3 months ago
9.0
hirschi
3 months ago
9.0
Danke für dass Kino gratis. Unterkunft wunderschön!!! Freundliches Personal!
Cons: Essen könnte auch normalere Auswahl haben vor allem Abendessen
Sarah
3 months ago
10.0
Exceptional Service and Comfort. This is truly a hidden gem... beautiful grounds and amenities.
Cons: I can't fault it in any way.
Benoit
3 months ago
9.0
Superb hotel with great facilities in a beautiful location. Staff was very attentive and caring.
Cons: Not enough options for meals particularly in the evening. Just one restaurant.
Mohsen
3 months ago
10.0
Accueil exceptionnel dans un établissement constitué de sérénité, de calme apaisant dans un cadre fabuleux. Les prestations du Tigmiza sont tout simplement remarquables.
Omar
4 months ago
10.0
Very very nice hotel The nomber one in thise hotel Mr. Osama is a very respectful and helpful person, and he's the reason I'll come back to the hotel again. All the hotel staff are always smiling and helpful.
Stephane
4 months ago
10.0
Mix of mediteranean menu snd Morocan was perfect and refined. Bed quality and comfort was top notch
Sarah
4 months ago
10.0
angelarF2046GP
4 months ago
10.0
A really lovely hotel. The pool and ambiance in the reception area was particularly relaxing. A feeling of an oasis in the desert. Lovely, attentive staff. The restaurants were good but not amazing and the breakfast area could possibly do with a refurb. It feels tired compared to everywhere else. Overall a wonderful stay.
Casals
4 months ago
10.0
Amazing service since the moment we arrived. Clean hotel that is definitely worth its price. Shuttle service to the medina and great breakfast
Cons: NA
Grosvenor
4 months ago
8.0
Lovely hotel ,friendly staff and very helpfull,nice swimming pools. Great yoga studio.The breakfast was really good.
Cons: Some of the food was a bit disappointing.It really annoyed me charging €9 for a large bottle of water especially as it was really hot.
Shikha
4 months ago
10.0
We loved the beautiful grounds and enjoyed our peaceful stay. Phenomenal customer service and attention to detail.
Shehryar
4 months ago
10.0
Great hotel and staff are amazing. Everything we asked for was arranged / delivered almost immediately. Osama at the main desk was particularly helpful explaining everything.
Gabriella
4 months ago
9.0
We had a wonderful stay! The two-story villa was beautiful and very welcoming, with plenty of space and comfort. The private pool was a great addition — perfect for relaxing in privacy. The main pools were also excellent, always clean and well-maintained. The poolside bars served delicious food and really good cocktails. Breakfast was delicious, with fresh food available every morning. Overall, a fantastic experience!
Cons: In the restaurant the food was good, but a bit pricy for the quality. anyway very convenient when you check in late.
Anna
4 months ago
9.0
Fantastic breakfast. So many choices, amazing made to order eggs if your choice, fresh fruit and pastries. Wonderful!
Louise
4 months ago
9.0
Ac
5 months ago
9.0
Property exceeded expectations! The staff was very helpful and kind, our room was clean, the facilities were good, and the entire ambiance was lovely and relaxing. I also had a massage at the spa, which was very good!
Cons: Not a big issue, but the food was quite slow when we ordered lunch at the pool bar - we were the only ones there and ordered two burgers, yet we waited at least an hour for our food. I noticed the same thing happening every day at the pool bar of another hotel we stayed in in Marrakech, not sure if this is a coincidence or some kind of intentional practice in the area.
Fabio
5 months ago
9.0
The pools, gardens and beautiful suite!
Ella
5 months ago
8.0
Leslie
5 months ago
10.0
The staff was excellent! The property was very peaceful and the landscaping gorgeous. We enjoyed the food as well.
Nagina
5 months ago
10.0
The hotel itself was very nice
magsmangan
5 months ago
10.0
Tigmiza is the most beautiful oasis of calm and tranquility, outside the madness of the Medina. The hotel offers a free shuttle service (about 20 mins) several times a day. Absolutely perfect!! From the moment we were picked up at the airport, we were treated like ‘royalty’. Nothing was too much trouble and I have add, that we were totally blown away by the service we were greeted with, by every single member of staff. A special mention must go to Lamia, the Concierge, who was absolutely brilliant. The holiday was a special birthday celebration for my husband, and upon arrival we were upgraded to the most amazing two bedroom, duplex pool villa with a private garden. Stunning!!! I’m Coeliac, but this was absolutely not an issue. Lamia ensured that the chefs and waiters were aware of the fact that I couldn’t eat gluten. I was presented with home made, freshly baked gluten free bread, at every meal. At breakfast, I was also presented with a plate of gluten free pastries. We ate in the hotel’s Moroccan restaurant, on our first night, which was brilliant. But, the ‘icing on the cake’ was the gluten free birthday cake, made for my husband. It was fabulous! Lamia also booked all of our restaurants, in the Medina and made sure they were aware that I can’t eat gluten. (Not massively easy in Marrakech) The grounds of the hotel are beautiful and lovely to come back to after a full morning in the Medina. Lunch at the pool restaurant was my favourite time of day! And, a special shout out to our wonderful waiter, who really looked after us. Thank you to all of the staff at the hotel! You, more than anything else, help to make this one of the best hotels, we have travelled to, anywhere in the World. (And, there’s been a few over the years).
Mags
5 months ago
10.0
We loved every thing about the hotel! It ranks right up there with one of the best, we have stayed in, around the world. It’s an oasis of calm and tranquility. The hotel is beautiful and set in beautiful grounds, but it’s the staff that really sets the bar! Every member of staff goes out of their way to be helpful and considerate. Awesome training! But, a special mention must go to Lamia, the concierge. She helped to make a birthday trip even more special! Just can’t thank her enough for everything she did for us. (And, we loved our upgrade. The villa was stunning)! Finally, as a Coeliac and therefore strictly gluten free, this hotel was amazing! I was made gluten free bread at every meal and at breakfast, I was served a plate of gluten free pastries. Lunch at the pool restaurant, every afternoon was excellent! (A special mention to our waiter, who really looked after us well). But, the highlight, was our meal in the hotel’s Moroccan restaurant on our first night. We pre-ordered the Chef’s special Roast Lamb. It was incredible. But, the ‘icing on the cake’ was the gluten free birthday cake, made by the chef for my husband. We both said it was one of the best desserts, either of us had had. Gluten free or otherwise! Definitely the best meal of the trip, by far.
Cons: Nothing!
John
5 months ago
10.0
Udo
5 months ago
10.0
Amazing property, with stunning gardens and pool areas. Our room was very spacious, clean, modern and comfortable. The staff were excellent; very friendly, helpful and professional. A courtesy shuttle bus is available to the souk a few times a day plus the concierge can organize private tours if desired. They also have very good restaurants, with a mix of Moroccan and international dishes available. Overall, we had a memorable and pleasant stay.
Lyn
5 months ago
9.0
Beautiful location and really helpful staff
Miranda
5 months ago
9.0
Absolutely stunning. The staff very attentive and around for anything and everything you need for your stay. The villa with pool is a must. 2 levels with lots of unique & traditional furnishings, huge bathroom, lounge area and lots of outside space for your own time relaxing. You must visit the spa for massage or treatment, perhaps 1 of the best we’ve had , and we’ve had many… Ask for Khadya she knows her stuff, we just wished we had planned better to have 1 each day… The whole village is stunning, a real oasis away from the busy centre with beautiful gardens. Simply stunning 😊
Cons: Small things which didn’t impact our stay at all. Cleaning could have been better in the pool and cleaning away room service quicker than the next day. A cocktail we had once didn’t taste how it should and we were charged for 2 beers from the mini bar which were never there ( this was rectified immediately at check out)
Phillips
5 months ago
10.0
Rooms, restaurants, bars, swimming pool facilities , friendly staff and good service
Cons: Ants around the villas
B4543FKalexandrah
5 months ago
10.0
First time in Morocco on holiday would recommend this hotel to anyone as all services brilliant and entertainment team amazing and all so welcoming the entertainment teams yes we will be returning anyone that is looking for a memorable holiday this is it. xxx
Tim
5 months ago
10.0
A really special hotel. Peaceful. Beautiful interiors and gardens which felt authentically Moroccan. Very good breakfast and dinners in both the local and international restaurants. 3 principal pools and our own small pool for our capacious 2 bedroom villa. Lovely staff. All so warm and welcoming! Special mentions to the concierge Lamia and Hayat in the Spa. Both a credit to Tigmiza.
Peter
6 months ago
8.0
Boutique feel great staff
Cons: Nothing
Ashley
6 months ago
10.0
James
6 months ago
10.0
The grounds are lush and tranquil, and the design of the rooms and villas is full of character and charm. Service was attentive without being overbearing, and the food—especially breakfast—was consistently fresh and well-prepared. We just stayed at the hotel, so can't say much for the location related to the rest of Marrakech, but the place was beautiful, the dinner was lovely, and the staff were amazing. 10/10 all the way.
Alison
6 months ago
9.0
A beautiful building with gorgeous restful grounds and we particularly loved the swimming pools
Stephen
6 months ago
10.0
The property was spotless and the staff were brilliant
Cons: Nothing
Tom
6 months ago
10.0
He
6 months ago
10.0
Paul
6 months ago
9.0
wonderful facilities and good spa.
Cons: some parts needed a little refurbishment
Jason
6 months ago
10.0
It was an oasis, everything about this place was great.
Paul
6 months ago
7.0
The hotel is beautiful, nicely curated and nicely kept, the gardens and pool areas are quiet and pleasant and the artwork on the walls outstanding. The stuff is incredibly helpful and polite. Overall we had a really lovely time, I’d definitely recommend it.
Cons: Our room was a bit tired, very spacious but the decor and bathroom looked a bit tired and could really do with a freshen up. We had dinner twice and the first night was very good, the second time the food didn’t feel as fresh, and we both had stomach issues. A few more transfers to the Medina throughout the day would add more value to the whole offering.
Pietro
6 months ago
10.0
639kathleenl
6 months ago
10.0
Just a lovely, lovely hotel. You can pretend to be royalty for a few days. The staff are super courteous and nothing is too much trouble for them. The grounds and swimming pools are a delight and the bedrooms sumptuous. The two restaurants serve a great selection of food in terrific ambience and lunch by the pool was also great. I would stay here again in a heartbeat. The only downside is the £20 each way into, and back from town by taxi if the free shuttle timings don’t suit you. As everywhere in Morocco, tipping ensures great service and is very gratefully received. The exchange rates in Morocco are 30- 40% better than in the UK, so only change a small amount here.
Taryn
7 months ago
8.0
Great pool area - nice to have the heated pool options Concierge was very helpful Big villa - great value
Simon
7 months ago
10.0
Fabulous hotel
I2332HUmarkb
7 months ago
10.0
This is an absolutely exceptional hotel. The food, the service, the ambience, the pools, the setting ….. everything is perfect and it’s hard to see how you could ever get better. It’s paradise. We stayed in a villa with small pool within the hotel complex. Spacious and we really didn’t want to leave
Leonie
7 months ago
10.0
The hotel and facilities were amazing. A beautiful oasis just half an hour outside the hectic Medina. The staff couldn’t do enough for you. We had a private villa and it felt like heaven. The food was excellent and a great variety. The private cinema that you could book out was also a wonderful experience.
Cons: Everything was fantastic. My only criticism would be to have more non alcohol options on the drinks menu (eg alcohol free beers). As a pregnant person my choices were quite limited.
Aimi
7 months ago
10.0
Beautiful resort hotel - perfect for some peace and tranquility. Staff were so friendly and helpful. Clean facilities 20/30mins from town centre but that was a positive for not hearing any traffic noise.
palatogiusto
7 months ago
10.0
We had an amazing 7-night stay at this hotel. The staff is very nice and friendly. Everything is well kept, inside and outside. The villas are spacious and very clean, and quiet! The gardens and greens are so beautiful and perfectly kept. Honestly, I wouldn’t be able to highlight a negative. We would come back!
Alan
7 months ago
8.0
Pretty much everything Beautiful grounds Great staff for the most part Excellent restaurants
Cons: The only negative aspect of our 3 night weekend stay at Tigmiza was one staff member on the front desk with whom we had multiple negative experiences - I am genuinely amazed to find this person in any kind of customer contact position - particularly in a 5 star property Card issue - on arrival having organised payment for the majority of our stay prior to arrival there was q balance of 600 euros to pay - unfortunately there was a card issue - these things happen so no biggie - However what we were met with was a total lack of empathy / discretion - ability to problem solve and a borderline rude comment that we would not be able to put anything on the room but would have to pay in cash for each and every transaction - announced to us ( and the guests waiting behind us ) - a truly embarrassing and unnecessarily stressful beginning to our stay - how about we just leave a cash deposit at reception as is the norm when this sort of thing happens ?!? This would have been easier all round Restaurant reservation issue I’d organized 2 dinners at the hotel with the concierge - one for arrival night and one for our last night - all confirmed via email prior to arrival As we headed to the restaurant for dinner ( about an hour after check in ) we were stopped outside the entrance by the same staff member telling us we had no reservations for either that night or our final night altho she did have a booking for the evening of our departure day - bearing in mind that our departure was 10 am for a noon flight why would we make a booking for ten hours after our departure - I wrote to the concierge / reception the same evening with screenshots of the bookings and received apologies the following morning from the Concierge stating that her colleague was “ confused “ I can understand losing or not seeing a reservation but how do you come up with a booking that never actually existed ?!?
Torsten
7 months ago
10.0
A little paradise on earth and great escape from the bustling Marrakesh. The pools are fantastic (the heated one is a dream with the banana trees around it) and the team is very friendly. Just charging 9€ for a bottle of drinking water was irritating ..
Samantha
7 months ago
10.0
Stunning property and attentive staff.
Cons: Food & drinks are quite expensive for what you get. Service can be a little slow.
Amanda
7 months ago
9.0
Gorgeous hotel and grounds. Staff were excellent
Cons: Food options were a bit limited (for a week either fussy kids). Quite pricey but this echoed Marrakesh prices.
Rhys
7 months ago
8.0
Really beautiful property that is extremely well maintained. Fantastic staff, who work tirelessly to make you feel at home and comfortable. Quality of the food was good, both in the restaurants and the breakfast buffet. Big comfy bed.
Cons: The price of food and drinks is a bit high. I wasn’t expecting London prices in Marrakesh.
katesO8195ZY
7 months ago
10.0
An exquisite hotel which far exceeded our expectations (the website photos don't do it justice). It felt like an oasis of calm with beautiful seating areas around the grounds. We had a villa with private pool to share between 4 friends. It was spacious and quiet. Staff were all so welcoming and friendly. Breakfast was fantastic. We also had wonderful hamaam experience and enjoyed the daily yoga classes. The free minibus shuttle into Marrakech was perfect to pop in for a few hours in the day or evening. The evening restaurant food was the only let down as everything else was so fabulous we were expecting it to be excellent, but the ambience in the Moroccan restaurant, with music playing was lovely.
JamesDalts123575894
7 months ago
10.0
Great hotel and the gardens are stunning. The service is really good and the staff are always willing to help. The pools are also amazing with specific mention of the swimming pool at the back of the hotel that has limited use. The only negative I would mention is the lack of drinking water and the cost to buy! Please sort this out.
Scott
7 months ago
10.0
We had an absolutely perfect 5-day stay at Tigmiza Boutique & Spa. From the moment we arrived, we were impressed by the peaceful and tranquil surroundings—an ideal escape from the hustle and bustle of Marrakesh. We stayed in a beautifully decorated one-bedroom villa with a private pool, which was spotlessly clean and offered the perfect balance of luxury and privacy. Housekeeping was consistently excellent, with attention to detail that really made us feel cared for. A special mention must go to Aissam, one of the waiters, whose service was truly exceptional. He was attentive, friendly, and made every meal a delight with his warm hospitality. Tigmiza exceeded all our expectations—gorgeous setting, outstanding service, and a real sense of calm. Highly recommended for anyone looking for a serene, luxurious getaway in Marrakesh. Perfect in every way.
Paul
7 months ago
9.0
Marion
7 months ago
9.0
We had a duplex suite and it was lovely to have so much space. There was an espresso coffee machine and pods were topped up at no charge. A bottle of water was left daily, and in the gym you could top up water bottles. The beds were comfortable and pillows to suit everyone's preferences. The breakfast was excellent with plenty of choice and eggs cooked to order. We ate in both restaurants and although not large portions, the food was beautifully presented and tasty. The hotel is slightly out in the sticks with nowhere to go on foot but the complimentary shuttle bus into Marrakech is available a few times a day. A great hotel to relax in with 3 pools - one heated! Well kept grounds. We enjoyed the cinema room with a private viewing and popcorn was provided!! The staff could not have been more delightful and so welcoming.
Elizabeth
7 months ago
10.0
Robert
7 months ago
10.0
A beautiful oasis. Breathtaking gardens and pools. Our villa was huge with its own private heated pool. Everything is spotless and the staff are attentive and friendly. A special thank you to Ismail who was looked after us brilliantly.
Cons: Leaving.
Anna
8 months ago
9.0
zvee1
8 months ago
10.0
What a beautiful serene place, the staff are wonderful and nothing is too much trouble… we were very kindly upgraded to a stunning 1 bedroom villa with a heated private pool… the yoga was excellent and I had a superb deep tissue massage.. one of the best I’ve had and I’ve had lots… don’t hesitate to stay here… we will be back
Iryna
8 months ago
10.0
Everything. The location, interior, it’s more beautiful than on the pictures. Heated pool in every villa. Breakfast was great! The staff were very attentive and friendly yet not intrusive. We will come back for sure.
Cons: Nothing
Aliki
8 months ago
5.0
Federica
8 months ago
8.0
ggt1987
8 months ago
10.0
We had an amazing 5 night stay at Tigmiza. The hotel itself is beautiful with stunning grounds and pools. The rooms are luxurious and spacious. The food is great. The staff are absolutely fantastic, go out of their way to make you feel welcome and provide for your every need. We were travelling with our 6 month old baby and the hotel and staff were able to provide additional amenities that made the stay even easier for us. Would highly recommend to any traveller, we loved our stay.
Emily
8 months ago
10.0
Gillian
8 months ago
7.0
Hotel rooms and pool areas beautiful. Each room is decorated uniquely and wonderful individual touches. Very comfortable. Gardens lovely and lush.
Cons: Restaurant food was pretty bland in comparison to our food experiences in Marrakech, very limited menu choices. Lack of a small shop on site to buy water, drinks or snacks without needing to use a restaurant or mini bar prices would be expected in a hotel which is pretty isolated. 10% service charge on EVERYTHING … including a massage … surely the massage is the service without additional charge
George
8 months ago
10.0
We were kindly upgraded to a villa and the breakfast was excellent
Cons: The burger meat wasn't very good in the cheese burger
Martin
8 months ago
10.0
Zafar
8 months ago
10.0
Property is gorgeous. We were welcomed with Moroccan tea and delights. Our villas were huge with nice garden views.
Cons: Everything was so clean and good. There was nothing to dislike
Ruth
8 months ago
8.0
Beautiful hotel with a lovely heated swimming pool.
Sophia
8 months ago
10.0
Beautiful oasis hotel and grounds, 3 swimming pools, heated pool, beautiful and spacious rooms, beautiful interiors, excellent breakfast and friendly staff.
Cons: Nothing
Jacques
8 months ago
9.0
A wonderful place
Cons: The private pool was a bit too warm
Theodoros
8 months ago
9.0
We stayed in one of the villas with a nice private heated pool. Villa was large and clean, beds were very comfy. Breakfast was excellent, offering a variety of options and a made-to-order egg station. The only suggestion would be to replenish items more quickly when they run out.
Cons: For the price, could benefit from more/larger free bottles of water without need to order from room service (takes 40 min) Location is a bit far from Medina and the free shuttle bus drops you not at a very central location
Jayne
8 months ago
10.0
lovely spacious room and gorgeous gardens. Staff were friendly and attentive.
Cons: Main pool was too cold to swim. Luckily there was another pool that was heated.
Mockus
9 months ago
10.0
Hulda
9 months ago
10.0
Great place and kind staff!
Cons: Could be more western food on the dinner menu.
Abdulla
9 months ago
10.0
Yulia
9 months ago
10.0
During our stay we loved everything and every detail: beautiful , spacious suites; relaxed atmosphere and plenty of space throughout the hotel. Lot of tastefully decorated cosy corners, 3 outdoor swimming pools and it never felt crowded eventhough hotel was fully booked. The staff are friendly and helpful, nothing was too much to ask for. Food is really good in all 3 restaurants and reasonably priced. We enjoyed our Family massage at Spa , as well as private cinema experience . Hotel is located outside of the city , but only 25 mins ride away from the Medina / Hivernage areas . We liked being able to retreat to the tranquil area of the hotel after experiencing vibrant energy of Souk. The place is even more beautiful than on the pictures and we will definitely come back. Five stars!
Darren
9 months ago
9.0
Ryan
9 months ago
9.0
Beautiful hotel, stunning grounds and pools, felt immediately relaxed when we arrived. Breakfast was delicious and in a lovely room. Shuttle bus is handy. Will definitely return :)
Cons: Although it is to be expected, the alcohol was very expensive, even in comparison to other hotels we stayed at...but it's still an ice cold beer in the hot sun by a pool :)
Colin
9 months ago
10.0
We loved it so much we plan to go back next year
Cons: Nothing
Toni
9 months ago
10.0
Peaceful oasis, best if willing stay away from busy city and it’s noises. Family-run, which you can feel as nice staff you learn to know. Upscale yoga class area and large garden plot a plus. Good food for reasonable prices.
Cons: Remote for spontanious wishes to visit town, but it’s price for silence. Pool area soundtrack could shuffle, as you learn the songs 2nd day and not very chill choices.
341lawrenceb
9 months ago
10.0
This hotel is beautiful, the decor is lovely, spotlessly clean and sumptuous bedrooms, the staff are courteous and very friendly. The food in both restaurants is very good but needs to have more change of menu . Free car service into and back from town every few hours
Katy
9 months ago
9.0
Beautiful hotel, great food, great facilities and great yoga. Staff are warm and friendly
Cons: Price of water! Unnecessarily expensive (they do supply one bottle per person each day)
patriciahQ1570BK
9 months ago
10.0
An oasis of calm - 25 mins outside the medina but with a limited but effective shuttle service . Service is excellent better than some higher end hotels . Cats , birds and a yoga studio which was fabulous . If you want peace and tranquility to balance the frenetic city centre this is it. Four girls had a 2 bed villa and heated private pool . There is a heated pool in the main part too and was lovely and warm and very beautiful. International yoga teachers up to 3 times a day we did the 8/30 am slot every day going straight to breakfast which was excellent as well great start to the day for both experienced and non yogis Also had massages they were very good too
Yuriy
9 months ago
10.0
Sandra
9 months ago
9.0
Beautiful property
Cons: Very helpful staff
berniel547
9 months ago
10.0
Perfect in every way! The staff, the accommodation, the food, the cleanliness was all spot on. The resort is about a 20 minute drive away from the city center but the free shuttle makes it easy to get to. The tranquility of this resort makes it extra special . If you’re looking for somewhere to completely unwind then this is it. The staff couldn’t do enough for us and nothing was too much trouble. The spa is wonderful, ee had a hot stone massage and deep tissue massage which left us both feeling amazing! We would highly recommend Tigmiza resort & spa and we will return.
Carl
10 months ago
9.0
Evita
10 months ago
8.0
Jose
10 months ago
10.0
Wonderful property, excellent food, amazing staff. They make you feel like family, all the people from the staff where so kind since our arrival until the second we left the hotel. Definitely we will come back.
Pamela009
10 months ago
6.0
Beautiful grounds but our room was a little tired, needed a refurb .Staff at reception not particularly friendly. A bit far from the centre. Hotel taxi only goes to the centre in the morning with collection early evening.We both had excellent massages from Sihrame and Bahma
Pamela
10 months ago
5.0
Good breakfast , dinner was fine but limited menu. Pool bar staff were good Beautiful grounds and well maintained Very good housekeeping.
Cons: Not particularly welcoming, the room was in need of a refurbish, all looking a little tried. Staff all disappeared for a staff party whilst we were there so not possible to have a drink before dinner, people were waiting to get into dining room for a dinner that was booked but it was not open !. When we left we asked for a couple of bottles of water for the 3 hour journey but we had to buy it! All the other places we stayed always gave us water for the journey. The place was a little too far from the centre so we were stuck with eating at the hotel and the menu did not change.the hotel taxi only went into the centre once a day in the morning and collected early evening
Pelumi
10 months ago
2.0
I liked the fact that some of the staff appeared to be friendly. Although they would stare a lot which can be uncomfortable, some went out their way to provide a good service I.e concierge taking luggage and restaurant staff bringing food up to our room if requested. -Cleaners came twice a day and did a decent job -Pool outside looked good
Cons: -The location, was 20-30 mins from all the activities or restaurants we had booked -Missed our flight therefore arrived a day late, the hotel as a gesture a goodwill could have offered to just refund one night but they just gave us the credit instead -We were never told we had to book a shuttle in advance. Eventually they allowed us to use the shuttle but the driver was reluctant on taking us and this could be seen on his face, he was very cold -Providing only one bottle of complementary water between two adults is unacceptable. When you go to 5* hotels at least 4+ bottles are provided everyday. If we wanted more bottles, we had to pay approx £8+ which is abusive considering the hot weather conditions. When we expressed to the staff and management, we were told that what they are doing is normal and the manager has worked in hospitality for over 14 years. Experience in hospitality has nothing to do with providing good service, at least 2 bottles should’ve been provided as a gesture of goodwill especially considering they have allowed that for other guests (reading some of their responses to the negative reviews) -The shower was probably the worst issue which makes me want to give this a minus 1* rating. When we used our shower daily, the shower drain was so blocked it would flood our bathroom and room. We would have to use loads of towels to ensure our property doesn’t get damaged. When we called maintenance, I asked if this happened before and the guy chuckled and said yes it has meaning they are fully aware of the issue in the room and have refused to get it fixed. -Breakfast and lunch was not good. Lunch menu was limited, food was not reflective of a 5* hotel The shower pressure was so high that it would be the perfect pressure if you wanted to wash your car. Shuttles were only offered twice a day at 10am or 5:30pm. Most 5* offer more shuttle services more frequently, rather than fixed schedules. Meaning we had to spend a lot on taxi fares.
Jean-marc
10 months ago
9.0
great staff - beautiful boutique hotel - great local restaurant
Cons: a bit far from city center but shuttles well organized
Francesco
10 months ago
8.0
Location , setting and amazing staff. In particular Lamia the concierge was exceptional.
Cons: The Room was tired it needs refurbishment especially the bathrooms
Gerardin
10 months ago
9.0
Carmel
10 months ago
10.0
This is one of the most beautiful hotels we have stayed in and one we will return to. Each room was unique in decor, fantastic attention to detail and food excellent.
Balawal
10 months ago
9.0
Vacation85843
10 months ago
10.0
My wife and I recently stayed at he Tigmiza over Christmas this year and we could not fault it at all. The villa was excellent, clean and luxurious, well laid out with everything you could possibly need. The staff could have not been more helpful or polite, always on hand, the spa was really a wonderfully experience, we ate quite a few times in the room which was lovely, the food and restaurants were first class, we have nothing but good things to say about this hotel, definitely would recommend.
Kristine
10 months ago
10.0
One of our favourite hotels in the world. The staff looks after you like you are their family. It’s perfect place to chill and relax. Spa and hammam are amazing. The cinema and heated swimming pool were nightlights for our 12 year old. It ticks most of the boxes if being perfect Moroccan hideaway in the middle of European winter.
Sitpal
11 months ago
10.0
Every little detail in decor was unique. The hotel boasted luxury while preserving the original traditional looking building. Would stay again in a heartbeat! Thank you to all the staff that made me feel welcome!
Daniel
11 months ago
9.0
The staff were warm and welcoming. The room was fantastic. The pool was well heated. Fantastic hotel and trip
Meriem
11 months ago
7.0
Leah
11 months ago
10.0
It was incredible, the decor, the service and the quality of care we experience was wonderful.
Cons: nothing
Patricia
11 months ago
10.0
Matias
11 months ago
10.0
Pool, rooms and location. Breakfast
Cons: Bit expensive some stuff like 10€ for a bottle of sparkling water
Aresha
11 months ago
9.0
Wilson
11 months ago
9.0
Very relaxing environment. Interesting and unusual room decor. Friendly and engaging staff. Good restaurant with well cooked food. Free shuttle into the city.
Cons: The main swimming pool was too cold to get in, although there was a heated pool too. The manager explained that it would have been prohibitively expensive to heat the pool at the time of year we were there, so we were fine about it.
Neil
11 months ago
8.0
Lovely place
Cons: Im still asking for the invoice after 4 emails
Alison
11 months ago
8.0
Very quiet, peaceful, well appointed, traditional.
Aysheh
11 months ago
10.0
Amazing property we had so much fun and well recommended
Cons: Everything was perfect
Ian
11 months ago
9.0
Staff good and friendly
Cons: Everything fine
Thomas
11 months ago
10.0
Valerie
1 year ago
8.0
It was a great exchange for the money. The spa was amazing
Lorna
1 year ago
9.0
Lovely boutique hotel. Very peaceful and relaxing away from the noise of the city. Beautiful Moroccan design and gardens. Variety of indoor and outdoor areas to enjoy depending on your mood. Fantastic breakfast included, excellent international restaurant, great pool bar/restaurant and fun traditional Moroccan dinner and evening. We enjoyed the hammam experience and massage in the spa, beginners yoga class in the dedicated studio and use of the small but well equipped gym. The upgrade to a villa was much appreciated. Spacious rooms and en suites, dining and dressing area. Good private outdoor space with covered terrace, loungers by the small pool (not heated)and balcony. The staff were welcoming and attentive throughout. We particularly appreciated the personalised touches such as the waiter remembering our morning drinks order and our villa attendant being so helpful and responsive.
Cons: A minor issue was the limited number of power points - would have liked one at the bedside for overnight phone charging.
Richard
1 year ago
9.0
Peaceful
Cons: Main pool should be heated
Darren
1 year ago
10.0
Staff were incredible. Very polite and helpful. Amazing hotel. A very Moroccan experience
Cons: Only thing they let it down was the pool area music was on repeat the whole day and night same music loop..
Guy
1 year ago
10.0
The breakfast is exceptional and there was a great attention to the gluten free requirement for my wife. The entire property is very finely decorated and the staff is always attentive to the needs and issues of their customers.
Cons: nothing
Hanspeter
1 year ago
10.0
We had a wonderfull week at the Tigmiza Boutique Resort! We are here for the 4rd time, and it gets better every year! This is mainly thanks to a very dedicated team. The service is very professional but at the same time the staff so friendly - simply you just feel in a better version of your home! So the typical day at Tigmiza would start with Marrakeh’s best Omlette from Chef Tariq and a tasty local pancake from Ghislaine. Then our super concierge - Lamia - would organize a trip to a hidden gem in the medina and reserve a fabulous rooftop. Back at the hotel we would have a snack at the pool bar professionally attended by Azzize&Aziz. Then we would get a traditional Hamman massage by skilled Hayat. We would finish the day with a magnificient dinner by Abdullah & Hamid, which always manage to surprise us with original events. We also thank Abdelrahim and his crew for taking care of the room and the luggage.
Dr.
1 year ago
9.0
We had an absolutely fabulous stay at this hotel! The peaceful and quiet atmosphere made it the perfect place to relax and unwind. The surroundings were beautiful, adding to the serene ambiance. The spa was outstanding, offering a wonderful range of treatments that left us feeling refreshed and rejuvenated. Every member of the staff was incredibly friendly and went out of their way to make us feel welcome. Their helpfulness and genuine hospitality truly stood out and made our experience even better. If you’re looking for a tranquil getaway with top-notch service and a world-class spa, this is the place to be. Highly recommended, and we can’t wait to come back!
Deanna
1 year ago
10.0
Verified traveler
1 year ago
10.0
A really delightful hotel with excellent service. Very peaceful and quiet.
Sebastien
1 year ago
8.0
Pool - Restaurants - Staff - Atmosphere
Cons: Nothing
Catherine
1 year ago
4.0
I am very sad to have to write a bad review for this property as the villa and hotel itself was spectacular. We asked for a late checkout on the day of departure. I checked online on booking.com and the room was still available. They refused to give us a late check out saying the room was not available. I explained that I could see the room online. Suddenly the room availability online suspiciously vanished, as I was on the phone to reception!!!. Any other 5 star hotel would facilitate this for a late checkout fee. I am extremely disappointed. Especially as we had two lunches, dinner and spa treatments.
Cons: As above I am extremely disappointed with the service.
Joanne
1 year ago
7.0
The pool area was lovely, with three pools but only one heated. It was a relaxing place to spend the day. The staff were very friendly and changed bedding from feathers to synthetic on request. Rooms were serviced regularly and clean. Breakfast was extensive and we enjoyed the omelette station. The shuttle bus into town and back was useful.
Cons: Our room was a little dated and areas of the property looked tired and worn, in need of a refresh. The restaurants were disappointing - expensive and not as publicised in the photos, so we ate out regularly. The roof terrace bar was closed (during high season - October half term) and the furniture was dated and worn.
Joanne
1 year ago
9.0
Beautiful decor and luxurious bedrooms & bathrooms Very helpful friendly staff Nice heated pool
Cons: Far out of town, nothing outside the hotel
Paul
1 year ago
10.0
Lamia was a very good host as she made sure all our needs was catered for at the topmost level. Everyone was kind and attentive.
Ian
1 year ago
5.0
Hotel itself was nice, we had a villa, separate from the hotel, and the villa was big. Downstairs was a nice spacious lounge, plus loo and separate shower room. Upstairs was a spacious bedroom and bathroom with a nice verandah. Outside was a private garden and pool, with orange and pomegranate trees. The grounds and hotel were nice, and not overly busy. The staff were very pleasant.
Cons: Food in the restaurants was bland - which was dissappointing for Moroccan food! Pool bar restaurants served better food. Also, the hotel decided to close one of the restaurants, which meant that suddenly there wasn't actually enough seating for all the residents, which, bearing in mind the hotel is miles from the city, is not good. Was told at 7:30 they may be able to fit me in at 9 ! Complained, and lo and behold a table was found! Housekeeping was woeful and just didn't replace anything we'd used! Kept asking reception, who said they'd send housekeeping, and they most of the time didn't show. Or, they did bring some items but not the rest. This wasn't just once, it was every day! This really spoiled it, as this was supposed to be 5*.
Janine
1 year ago
10.0
The pool and the yoga studio
Niccolò
1 year ago
9.0
Alison
1 year ago
10.0
Paulo
1 year ago
7.0
Fantastic spot for a relaxing getaway. the rooms are beautifully designed, and the private pools make it feel extra special.
Cons: Unfortunately, our stay was quite uncomfortable due to the large number of mosquitoes (dozens) in the room all days. We specifically chose this hotel for its spa, but the experience was far below our expectations. Some therapists seemed inexperienced, and the treatments lacked the expertise and relaxation we anticipated. Additionally, the spa staff wasn’t always friendly, making us feel unwelcome. We usually spend a lot on spa services, but after 2 or 3 treatments, we gave up and went to the city to find alternatives. Nevertheless it’s fair to say that the rest of the hotel staff was very friendly and attentive, which made other aspects of our stay more enjoyable.
Emad
1 year ago
8.0
Good hotel but doesn’t justify the price
Veronique
1 year ago
10.0
The hotel is beautiful, spacious, with access to 3 pools, a spa, cafes. The suite was very well decorated, absolute comfort, quiet and spacious. The services provided are top and if you want to rest and relax, this is the perfect place. I love the attention to details of this hotel.
Cons: Nothing
Sarah
1 year ago
9.0
Spacious comfortable rooms, peaceful location, beautiful pools, helpful staff, delicious food - especially the tagines!
Cons: Nothing
Naser
1 year ago
7.0
Emma
1 year ago
10.0
Beautiful hotel , very comfortable and clean
Marc
1 year ago
10.0
The location of the hotel is perfect in a serene and beautiful environment. The property itself is stunning, with a unique charm and elegance. The staff were genuinely amazing. From the check-in to the attentive service throughout our stay, every member of the team went above and beyond to ensure we had a great experience. The staff at the restaurants (Aissam and the rest of team) deserve special mention – they were fantastic! The food was exceptional, with a variety of options and the service was impeccable.
Pauline
1 year ago
9.0
Main pool is large and beautiful for relaxing around
Cons: Cost of bottle water seems very price
Rachel
1 year ago
10.0
Oliver
1 year ago
10.0
We had a really fantastic stay - a much needed 4 day couple's break from family and work life. We would have been happy with our villa, but we were upgraded to a 2 bedroom villa with a private pool which was a lovely surprise. The staff were attentive and helpful. The food was good. The pools were perfect and the hotel was well Shaded, protecting us from the hot weather. Thank you for a lovely stay.
Sarah
1 year ago
9.0
Beautiful authentic hotel
Mostafa
1 year ago
9.0
The restaurant is outstanding. Both Mr. Osama & Kareem were the best on handling all issues. The staff
Cons: Checking took 35min when there was one guest a head, the receptionist didn’t handle the booking issue, as I was given dublex suite,( it had 14 steps, as I have knee injury ).this suite design is stupid( one needs to go up for toilet and to use the phone. But Mr.Osama & Mr.Kareem made the difference
Pippa
1 year ago
10.0
My new husband and I chose Tigmiza Boutique hotel for our honeymoon and we were not disappointed at all!! It was the absolute perfect destination for us, the staff in the hotel were all so friendly and welcoming, the hotel itself is truly beautiful with it's many areas to relax and enjoy and the villa we had was amazing! There are three insta worthy communal swimming pools and two restaurants. We chose to stay in a 1 bed villa with a pool, it was incredibly spacious and the Moroccan style decor was beautiful. The hotel puts on a free shuttle service to and from the city centre twice a day which was a bonus!
Gabriel
1 year ago
10.0
Extraordianary property with a legendary Moroccan Services
Loulwa
1 year ago
9.0
Veronika
1 year ago
10.0
The property is beautiful. Lots of room and it’s very clean. The staff are very friendly and attentive. We had a little situation with transportation, and the staff went above and beyond to make it right and accommodate us. The Chalet suite was gorgeous and spacious. Food was delicious. They have an authentic and international cuisines. They have a free shuttle that will take you to and from the city on set times. All together we were super happy and would definitely recommend this hotel to our family and friends.
Casey
1 year ago
10.0
David
1 year ago
10.0
The staff were all super friendly and helpful. The room was luxurious and included a downstairs bedroom, as well as an upstairs suite - which perfectly suited our needs. The private pool was also great - a good size, clean and a pleasant temperature.
Cons: Nothing.
Coral
1 year ago
10.0
Ultimate luxury in a tranquil part of the city .
Grace
1 year ago
10.0
The staff were amazing! They could not have been more helpful. The food - there was such a variety and the breakfasts had the most amazing omelettes! The cinema was included and we had popcorn and a wide range of films to choose from. The cocktails were great and 3 pools to choose from. One of the best hotels I have been to.
Mhairi
1 year ago
10.0
Andrea
1 year ago
9.0
Absolutely stunning property
Cons: A bit further out from the center of town than we had thought
Helena
1 year ago
10.0
Martha
1 year ago
10.0
Location ,pools ,staff ,everything was great .
Cons: The check in took long due to names on passport and bank cards please do better .
Munei
1 year ago
10.0
It was authentic Moroccan structure and colour building and inside it gave a warm and authentic modern with a twist feel whilst giving 5* vibes. Clean rooms, clean pool area beautiful structure
Cons: That it was out of the city took about 35mins to get to civilisation
Barbara
1 year ago
9.0
Beautiful structure immersed in luscious greenery, it has three beautiful pools, very good maroccan restaurant.
Amico
1 year ago
10.0
Our recent stay at Tigmiza Boutique Hotel & Spa in July for our 10-year anniversary was nothing short of extraordinary. From the moment we arrived, we were swept away by the charm and tranquillity of this hidden gem. Tigmiza has become our secret paradise escape, giving us unforgettable moments that we'll cherish forever. The staff was exceptionally warm and attentive, ensuring every detail of our stay was flawless. Their genuine hospitality made us feel like honoured guests from start to finish. The hotel itself exudes luxury and elegance, blending traditional Moroccan architecture with modern comforts seamlessly. Our room was out of this world. Spacious and beautifully created, offering a luxurious escape from the heat that added to the romantic ambiance. The highlight of our days was lounging by the stunning pool area, surrounded by lush gardens and enjoying impeccable service that surpassed all expectations. In fact, every experience was a delight! Tigmiza Boutique Hotel & Spa exceeded our wildest dreams for an anniversary getaway. It has truly become our special place, and we are already planning our next visit. If you're seeking a magical retreat where luxury meets authenticity, look no further than Tigmiza.
Serge
1 year ago
4.0
Poor water pressure No AC iin reception , poor in restaurent
Sally
1 year ago
8.0
The pools and grounds are stunning, beautiful spa and yoga studio, the breakfast options are excellent and the staff are very friendly and attentive. As a place to escape the madness of the medina it is perfect and not too far to travel into town if you want a bit of a buzzier night life.
Cons: I didn't like the rooms at all. We had two suites and neither were particularly inviting. Thankfully they were just a place to sleep in as all we wanted to do was spend time round the pools. The main restaurant for dinner wasn't great, despite a live musician the layout doesn't lend itself to much atmosphere and the food was not particularly impressive.
Cikat
1 year ago
10.0
Such a lovely hotel.and grounds, 3 swimming pools is such a luxury. The hotel is quiet and clean. Staff and food were amazing
Cons: Food was a bit expensive compared to restaurants in Marrakech, but it was good portions and tasty
Lasota
1 year ago
9.0
This hotel is top-tier. From the moment you step into Tigmiza Boutique Hotel & Spa, you know you’ve arrived somewhere special. The decor is cozy, homely, and elegant. Located 16 km (20 minutes) from Marrakesh, its distance from the city's noise and hustle was precisely why we chose it. A free shuttle runs several times a day to and from Marrakesh city center. The hotel has 28 rooms, and we chose a spacious suite of over 80 square meters, which we did not regret. Every staff member, from the cleaners to the waiters and receptionists, aims to provide the best possible holiday experience. The two kitchens prepare the finest local and international dishes of the highest quality. Everything here, from the wines to the meals, is relatively expensive. However, no compromises are made. The Spa area is particularly pricey, so we decided against using it. Adjusting prices in the bar (four times higher than in the city), the yoga center, or the Spa could attract more guests to these services. The hotel boasts a cinema where you can book a free movie screening with drinks and popcorn. Although there is a small playground, the place isn’t suitable for children, and all three swimming pools are relatively deep. Even though children are welcome, this location is primarily chosen by those traveling without kids. Being far from the city, it might not appeal to young people. The breakfast is fantastic, offering a large selection of both international and Moroccan dishes. In the evening, restaurant Lallati features local entertainment that provides an enchanting 1001-night atmosphere. Additionally, the internet worked flawlessly throughout the hotel. The sunbeds were excellent, with thick mattresses and fresh towels. We highly recommend this hotel to adults willing to pay extra for quality.
Cons: In my opinion, the prices of drinks and food were a bit too expensive. We paid 10 Moroccan dirhams for a cola at a restaurant in the city while they cost 40 in the minibar at the hotel.
Zikus
1 year ago
9.0
David
1 year ago
10.0
Lovely place to stay if you're visiting Marrakech. The staff are very helpful and the food is pretty good.
Cons: There wasn't much I could fault the place on.
Megan
1 year ago
10.0
Tigmiza hotel is absolutely beautiful. There are three pools, two restaurants and a pool restaurant bar. The staff at Tigmiza are super helpful and friendly. Our room was serviced twice a day and at the end of the day they would leave cookies and slippers by your bed side! Very clean hotel, food is delicious and there is plenty to explore and do. The hotel offer airport pick up at a reasonable cost as well as free shuttle bus into the city centre twice a day.
Cons: Nothing, loved the hotel
Barış
1 year ago
8.0
Staff and facilities
Cons: Nothing
Matthew
1 year ago
8.0
Jill
1 year ago
10.0
An oasis of calm and relaxation, we loved every second of our stay. Nothing is too much trouble and the room - Le Brute - was a haven. The food was good, Chef super-accommodating when asked for something not on the menu and the staff were attentive, but not obtrusive. Everything you could want from a R&R break.
Cons: If we were being uber-picky, the sunbeds were a little hard and may have benefitted from a mattress cover and the menu was slightly limited, but what we did eat was good.
Fernande
1 year ago
10.0
The property is very clean , good smell 😍😍. The staff was incredible, we felt pampered and loved. We booked a villa with private pool wouaaaaah you should really try it’s amazing.
Cons: It is kind of far from the Medina , but also it’s in a very quiet neighborhood and secure
Remi
1 year ago
9.0
Johann
1 year ago
10.0
Everything was perfect. Staff was excellent and breakfast great. All three pools were great and very good location. Rooms were spacious and comfortable.
Michelle
1 year ago
10.0
We loved everything about our stay, the property is so luxurious and thoughtfully designed right down to the last detail. It’s far enough away from the hustle and bustle of the centre of Marrakesh but only a short taxi or shuttle bus if you want to explore there. We loved our room, we had a 2-bed villa which had a beautiful pool and terrace area. Everything is clean, well maintained and faultless. I wish we had been able to stay for longer! Also the staff are incredible, very helpful and knowledgable. Highly recommend to anybody!
Farah
1 year ago
4.0
Musa
1 year ago
9.0
Luxury hotel and very picturesque. Well maintained pool, gardens and lobby Staff were helpful and attentive. We were fortunate to receive a free upgrade to a villa - very spacious Rooms were kept clean, and spacious
Cons: Location - although it is a positive being in an oasis outside of the Medina, being 20 minutes drive away means taxis can be costly if going frequently to city No child friendly pools Lack of atmosphere around the hotel
Anna
1 year ago
10.0
Sarah
1 year ago
10.0
We visited for our honeymoon and our stay was perfect! The team were fantastic and we even got a wonderful upgrade which was such a lovely surprise! All pools/ restaurants/ facilities were perfect!
Cons: The location of the venue is not surrounded by any amenities so ensure you have everything you may need. The hotel do however offer 2 free shuttles a day into Marrakech in case you do need to go to the shops!
Philip
1 year ago
9.0
The Hotel was an overall great experience in Marrakech. We had chosen this hotel as the last part of our Marrakech vacation to recover and relax before flying back home. The food, gardens and pools were great and came with a spacious room. The Staff is very friendly and we can definitely recommend this hotel to relax. Please note that this hotel is a bit outside in Marrakech but offers shuttles if you want to go to the city.
Cons: Even though the staff was friendly. We had some trouble with booking a transfer as the person responsible for their messages didn't reply several days and on the morning of arrival wrote that he is not responsible and we should send an email to another address which was far too late. I would have expected more from the hotel as this was our first impression of the hotel. Our room was spacious but also in need of repairs as the wall has huge cracks. For us personally, we didn't like the room theme of "English" as it looked for us very oldish and not that attractive to rest. Other rooms seem to be looking much better and modern. Another missing addition would be a curtain or something in the bathroom as people can see in our bathroom from the outside path in the hotel.
Catherine
1 year ago
10.0
The property was absolutely stunning!
Cons: The staff were absolutely amazing, especially the guy who remembered our coffee order every morning!
Janna
1 year ago
10.0
Beautiful hotel - gorgeous rooms - incredible staff
Cons: Nothing
Abdullatif
1 year ago
10.0
The two bedroom villa was amazing and the vibe is great. Our vila comes with great pool and two bedrooms and two bathrooms. The staff were nice and they installed stair gate for my kid.
Simone
1 year ago
8.0
It was a lovely hotel.
Cons: Sunbeds are not as advertised on booking.com so was very disappointed I choice hotels on the quality of their sunbeds!!!
Enoh
1 year ago
7.0
Ioannis
1 year ago
1.0
Nothing. They ruined our vacations.
Cons: Our Villa was full of cockroaches (3 during the first night) And because of the fireplace in the room it was smelling smoke. Very dirty hotel, not suitable for kids, very rude staff ( they told me that all the villas have cockroaches because the hotel is a farm🤮) The worst is that they are liars and scammers as they promised to refund me because the next day we left but now they do not answer my emails and they do not approve the refund. Stay away. Very far from the city (45 minutes)
Steve
1 year ago
10.0
A true oasis in the middle of a sandy arable area with palm trees. You felt like a king in the Kaaba h main palace rooms. Great breakfast superb salmi. And cheese omelette and superb value cooking class and you eat your taglne for lunch
Cons: Nothing but a bit more padding on sun beds
Emad
1 year ago
1.0
Maha
1 year ago
9.0
I booked a suit for my and my friend and asked them to do a surprise on her bday so they were amazing and upgraded us to a villa with swimming pool . The staff were amazing
Cons: The property is far from the city center and attractions . When returning late at night the area was so calm and very quiet
Joshua
1 year ago
10.0
Fantastic villa Lovely hotel facilities Beautiful upstairs bar - we were surprised it was empty on our two visits
Khaled
1 year ago
9.0
Staff were great.
Cons: Nothing
Ashley
1 year ago
7.0
Wonderful hotel, excellent facilities, restaurants and decor. The majority of the staff were fantastic. However, I was ripped off by a receptionist who charged me €300 for a 1-way private taxi to Taghazout. The return to Marrakesh was €100, same private taxi. Completely unjustified to charge so much and was a real shame. You're a 5* hotel and in the hospitality industry, not in a souk trying to fleece an unassuming tourist.
Cons: Gym was a little dated but still managed to use it a few times. Spa was incredible.
Cristian
1 year ago
8.0
Beautiful property. Lovely common areas. Wonderful staff.
Cons: The food quality was not excellent. Not bad, but not great. Due to the location of the property, there isn’t a choice but to eat on property. Location: staying here if you want to relax and hang out by a pool. It’s quite a trek to the city and it’s 200 dirham each way unless you use the shuttle which does twice a day
Albert
1 year ago
8.0
The hotel looks absolutely stunning and boutique-y, great facilities and the private pool is a great perk (albeit a bit cold). We stayed in a villa and the size is very generous. The bars, restaurants and atmosphere were spot on. Incredible swimming pools, particularly the heated one. The food was pretty good and we enjoyed the hot counter in the breakfast bar. The eggs particularly nice. For the most part the staff were good. We had amazing room service. You've got to try the Hammam and massage. The hotel didn't feel busy at all.
Cons: Our room had a subtle toilet smell. We raised it at least three times before they did something about it. Eventually we asked for an air freshener. There is a really convenient free shuttle bus, however the trips are few and far between. It doesn't give you freedom to leave the hotel (two trips each way). We had to pay for a few taxis, which we thought it was weird and at a higher rate than we got in a street. Food menus weren't very varied. Some staff didn't have great English, which caused a bit of confusion at times. These are minor issues but inconvenient nonetheless and hope they help improve the already amazing experience.
Kassim
1 year ago
10.0
Hayfaa
1 year ago
10.0
Helen
1 year ago
10.0
Ahmet
1 year ago
10.0
Ell
1 year ago
9.0
Everything
Cons: The gym. Needs 100% improving. Too small for the size of the hotel.
Victoria
1 year ago
8.0
Beautiful hotel, gorgeous gardens and pool area. Loved that it is Boutique so not crammed full of people. I would recommend staying in this peaceful resort over a Riad in Marrakech any day!
Cons: Just little things that I’m only saying because we are used to 5* resorts - they in no way would put me off going back to Tigmiza. 1. The gym is just a small space with three pieces of equipment - totally fine but I booked the hotel needing a gym and I couldnt go as it held about 4 people and was always busy. 2. Comfier sunloungers are needed 3. Also think the bar staff should visit people around the pool to take orders more often. Again, v little things but just flagging these
Lyndon
1 year ago
10.0
It was big enough to have all the facilities you want but small enough not to feel like a busy corporate hotel. The staff couldn't be nicer. Would definitely stay there again.
Holly
1 year ago
9.0
Breakfast was great, lots of options and an amazing omelette chef. The pools were beautiful (all be it a bit cold) but the weather was hot so we were lucky. Staff were friendly and accommodating.
Cons: Pool bar wasn’t open at the pool with the swim up bar and there was no explanation for this. If it is on pictures, it should be a service offered. Roof top terrace also didn’t have the bar open or any music.
Giovanni
1 year ago
10.0
Sari
1 year ago
10.0
Frank
1 year ago
4.0
The garden was nicely done
Cons: We had booked a villa. The size was stated with 150sqm. The true size was most likely around 80-90sqm. The rooms are old and run down. We insisted the mattresses to be changed. The pool in the villa was not heated. All in all given distance of the hotel to the city, the state of the hotel - for over 500 euro per night I should have stayed at La Mamounia in a regular room.
Ben
1 year ago
10.0
Great accommodation - loved our private pool which wasn’t overlooked. Staff were very friendly and couldn’t do more for us. Good food and drinks.
Cons: They had an event on one of the nights which was quite loud but in our room so we slept downstairs which was fine…to be fair we were going to bed early.
Katherine
1 year ago
10.0
The staff get first mention. They are wonderful! Can not do enough for you and it’s genuine. We can’t thank them all enough for looking after us during our stay. 3 stunning pools, one of which is heated. Lush gardens surround the hotel. Huge rooms and comfy beds. The design and art of the hotel is beautiful. Excellent breakfast buffet. A big shout out to Assiraj and his cocktails! Best espresso martini I’ve ever had :)
Cons: That we had to leave!
Rob
1 year ago
10.0
Quality all around. Have no fear coming to stay at this delightful hotel. Staff, food and experience all 100 percent. Highly recommend. Will re book for sure. Thank you.
Cons: Zero
Anja
1 year ago
9.0
Seema
1 year ago
9.0
Beautiful property with amazing themed rooms that never felt busy due to its boutique nature. There are three pools, and our Villa was generous in size, with great service. The spa is lovely and I enjoyed two massages there with great therapists. We were very happy with the service, reception, Osamma - who guided us.
Cons: If you are eating your evening meals at the hotel and are vegetarian- the options can get repetitive.
Paul
1 year ago
9.0
Beautiful rooms , charming design and lovely pools but most of all a FANTASTIC team of wonderful , friendly, helpful staff at the hotel. Our duplex room was great.
Cons: The only suggestion (to make it perfect!) would be to have an additional alternative restaurant (or even an alternative dinner menu ) for those staying longer than 3 or 4 nights it is a little limited. Maybe even utilise the pool / garden kitchen and seating area as a change of scenery a couple of nights (with a change of menu )?
Raouf
1 year ago
9.0
I had a fantastic experience at the spa with a hammam and body massage. Rahma was incredibly kind and professional, making sure every aspect of the treatment was perfect. The hammam left my skin feeling refreshed, and the massage was thoroughly relaxing. Highly recommend this spa for anyone needing a bit of luxury and relaxation! Karima Mhenni.
Alan
1 year ago
9.0
Very luxurious hotel, wonderful room, splendid gardens and nice pools. Staff very helpful and friendly.
Cons: Food in either restaurant in the evenings was good but a little uninspiring.
Andres
1 year ago
10.0
Everything was amazing about this hotel, the location, the desing, the staff, the concierge, the food , the music. I want to come back and stay for a longer period of time as this was a quick trip.
Cons: We did not have water for one of the days but this was city wide, not the hotels fault.
Richard
1 year ago
10.0
Tigmiza is quite simply a little slice of heaven! Not only is the property absolutely beautiful, with stunning gardens and pools but it is located in a quiet secluded spot. Our villa was outstanding and it exceeded our expectations. Every one of the staff from Ossuma the General Manager down are exceptional and could not do enough for us. We will definitely be back as we have never been anywhere like it!
Cons: Nothing at all.
Thomas
1 year ago
7.0
Beautiful gardens and amazing staff.
Cons: Feels a bit dated and tired. Not much new investment into the rooms or facilities.
Richard
1 year ago
10.0
Everything was amazing!
Cons: A curse and a blessing… the beautiful grounds have some lovely nature but the birds can be loud in the morning. That said, it’s lovely to wake up to nature rather than an alarm clock!
Clare
1 year ago
10.0
We thoroughly enjoyed our recent stay at Tigmiza; all of the the staff were so welcoming and helpful, nothing was too much trouble and everyone took great pride in their work. The hotel is beautifully designed and decorated, with lovely indoor and outdoor seating areas. The weather wasn't great, so the roof terrace was sadly not open, but we were well looked after in the English Bar and the Pool Bar. We stayed in a two-bedroom villa with our three teenagers; it was a great size for us, and we loved the outdoor seating area and the private pool. The Concierge was very helpful in booking restaurants in town and arranging transfers - it is only 15-20 minutes to town. We had originally booked a hotel in town, but I am so pleased we changed to Tigmiza as we enjoyed the calm, peaceful surroundings.
Sheirin
1 year ago
10.0
Tasos
1 year ago
10.0
The staff, and especially the concierge, was super friendly and helpful
Cons: The unsteady WiFi connection
Nicholas
1 year ago
9.0
Michael
1 year ago
3.0
Nothing
Cons: Booking.com didn’t inform me of construction work which ruined the trip. Came home two days early as a result.
Andy
1 year ago
8.0
This is a stunningly beautiful hotel. The furnishings are of the highest quality and the interior design is flawless. We took a one bed villa with private pool for 3 nights. Unfortunately the pool was cloudy, but the hotel upgraded us to the royal villa which more than compensated for the inconvenience. The staff were understanding and enabled us to stay somewhere we could never have afforded! The Royal Villa is vast and beautifully appointed. The pool is ice cold and very refreshing on a hot day. We lushed in luxury!
Cons: Unfortunately there was a city wide water outage during our stay. No running water for three days. The hotel told us this was the first time this had ever happened. There seemed little emergency planning as the staff seemed at a loss what to do. The hotel clearly had no reserve water system either, but I hope they install one following this issue - global warming is creating water problems throughout Africa, and a hotel of this stature needs to be prepared for a recurrence of this problem. Dinner was disappointing and average. The breakfast buffet was excellent.
Eduardo
1 year ago
10.0
Oasis in the desert. The best reason to return to Marrakech
Amy
1 year ago
10.0
The hotel is beautiful, the staff are super friendly and our room was huge and very clean. Nice having 3 different pools and areas to lounge, it never felt too busy. Food in the restaurants was fantastic too. Thank you!
Cons: Nothing
Ahsan
1 year ago
10.0
Mel
1 year ago
10.0
Traditional Moroccan feel . Small boutique hotel. Friendly , capable staff.
Cons: Some of the lunchtime guests ( usually families with young children ) were v v loud around the pool and allowed their small children to play in the indoor swimming pool in their nappies.
Priscilla
1 year ago
9.0
Its beautiful, lush garden, main pool is nice in the sun, rooms are big. Breakfast is great. Staff is very nice.
Cons: There is only two shuttles a day going to the medina. A Third one midday would make it better.
James
1 year ago
9.0
Beautiful building and grounds very peaceful very helpful staff great food and great facilities would thoroughly recommend a stay here
Madeleine
1 year ago
8.0
Everything
Cons: The music was too noisy at dinner
Philip
1 year ago
8.0
Grzegorz
1 year ago
10.0
The compound (with lush gardens and 3 pools) is beautiful and the rooms are spacious. Staff have been really welcoming and attentive. Great breakfast with wide variety of choices, incl. both Moroccan and European options. Really enjoyed dinners in the Moroccan restaurant as well (have not tried the other one).
Cons: Minor point: Given that the place is somewhat out of the city, it would have been great to have more shuttle time options to/from the city (rather than just two per day in either direction).
Matthieububu
1 year ago
10.0
Vitaly
1 year ago
8.0
Caroline
1 year ago
10.0
Fiona
1 year ago
8.0
Beautiful surroundings
Cons: Some areas need a little updating but nothing that spoils your stay
Yann
1 year ago
9.0
Our two bed villa was absolutely amazing, bigger than we expected, and very comfortable. We loved the outdoor area and pool, and being able to light the fire in the evening was an added treat. The resort itself is beautiful and we enjoyed both the spa and the cinema! The food was excellent.
Cons: We wish there had been more variety for dinner - some nights we just wanted a light dish e.g. a club sandwich or pizza. That being said, the restaurants were lovely and the food was good. Our private pool needed a bit of TLC, as some tiles were coming off. It really wasnt a problem though!
Gary
1 year ago
7.0
Belinda
1 year ago
8.0
Everything, friendly staff, very beautiful villa,
Cons: Nothing
Gaia
1 year ago
9.0
Steven
1 year ago
9.0
It’s seize ie not too many rooms/villas
Cons: Nothing to be mentioned
Lorcan
1 year ago
10.0
Facilities are excellent. 3 pools, one outdoor heated, one outdoor normal temp + pools in the villas. The resort is very calm, staff are exceptionally well trained so one starts to relax from the first moment of arriving. The breakfast was exceptional, great variety to suit all tastes. I would highly recommend this resort.
Cons: Really nothing to not like. An excellent resort.
Younes
1 year ago
10.0
Special place, authentic, relaxing
Younes
1 year ago
5.0
Wai
1 year ago
10.0
Efthymios
1 year ago
10.0
El
1 year ago
8.0
Lins
Cons: Kindness of people
Serene
1 year ago
10.0
Excellent facilities Excellent staff Perfectly clean Excellent service
Sardeep
1 year ago
8.0
The hotel was beautifully decorated and the staff were beyond helpful.
Cons: For the most part the food was good, the breakfast is amazing but I think dinner could use some additional variety.
Jaouad
1 year ago
10.0
cleanliness and elegance and service at the highest levels, luxury at the highest levels
Hicham
1 year ago
10.0
Alice
1 year ago
8.0
The 3 pools were all gorgeous, rooms beautifully decorated. The food at breakfast and in the restaurant exceeded expectations.
Mauro
1 year ago
2.0
La secretaria Lamia me vendió una excursión al Sáhara al precio de luxury y me hicieron dormir en el medio de ningún lado en una pocilga. Casi me arruina el viaje.
Mauro
1 year ago
4.0
The hotel was pretty good, but all the facilities were close, roof top was close, one swimming pool close, and most important thing DONT ask for an excursion to Lamia.
Jayne
1 year ago
8.0
Lovely lush planting and beautiful pools. Very relaxing vibe.
Cons: No menu changes or nightly specials during our 6 night stay. Room rate quite high for Marrakech. Hotel charges approximately £2 for a coffee pod!!
Hind
1 year ago
9.0
The resort is gorgeous. The villa was cosy and super comfy. The staff is just amazingly helpful and friendly! And there is a lot of amanities to enjoy. The spa is gorgeous. We enjoyed a superb hammam and massage. They have a private movie theatre with a great movies list that you can enjoy. And the food is absolutely delicious!
Cons: Everything was great!
Veerinder
1 year ago
10.0
Really friendly staff who all bonded with our 1year old and were always willing to help. Excellent support from the concierge and team for organising transfers and taxis.
Messoudi
1 year ago
10.0
Everything
Cons: Nothing
Verena
1 year ago
9.0
Very friendly staff Lovely architecture and decor Comfortable beds Excellent breakfast Ample offer of excursions and activities Beautiful spa
Cons: Small gym with limited equipment Quite far from the city, 30 min by taxi or hotel transport.
Kaivan
1 year ago
8.0
Good location Friendly staff Nice pools
Cons: The hotel provided you with only 3 free coffee pods during your stay. You had to pay for any extra ones, which I thought was a poor show for such a smart hotel! It was certainly not the case in our previous hotel! Furthermore, the addition of a kettle in the room would have been most useful to allow one to have an early morning cup of tea! The breakfast room needs updating. Otherwise, it was a very enjoyable stay.
Mohamed
1 year ago
8.0
Friendly and helpful staff, spacious room, pleasing landscape and heated pool.
Cons: Not within close proximity to the old town, breakfast lack good choices.
Louise
1 year ago
7.0
Beautiful gardens and grounds Breakfast choice was varied Waiting staff very nice Lunch menu was good Decor was lovely
Cons: Internet didn't work for the first 2 days and reception staff kept telling it was fixed, sometimes found them not helpful Private pool was a bit cold
Daniel
1 year ago
3.0
The pool areas are really nice
Cons: The room (English Room) was absolutely awful. The worst hotel room Iv stayed in. The decor for a 5 star hotel is horrendous. The bathroom flooded twice, the tiles are purple and bright green! There’s no wonder they don’t put it on their website. On the day of check out, the cleaner just walked in to our room at 8am waking us up. Why? When we were checking out at 10am. The pool areas are the only nice part of this hotel.
Nicholas
1 year ago
10.0
Nabil
1 year ago
10.0
Hinda
1 year ago
10.0
Andrew
1 year ago
9.0
Amazing boutique hotel. Stunning grounds and pool. Villa was beautiful and huge
Cons: Nothing. It was all good
Antonio
1 year ago
9.0
Mehmet
1 year ago
10.0
People, design, restaurants and the breakfast
Cons: A bit far for those who would like to explore Marrakech. It requires taxi trips in between. We has a car, and it was a perfect experience
Al-jamal
1 year ago
10.0
Really appreciated the staff , very attentive and helpful. Room was very clean , high standard nice room really enjoyed our room
Darren
1 year ago
10.0
Jasmin
1 year ago
10.0
Everything was clean and beautiful I loved the interior designing. The rooms were very very spacious. Staff are so so kind and helpful they never say no.
Andrew
1 year ago
10.0
From the moment we walked in, we were made to feel welcome. The whole experience of the hotel and staff was magical. Everybody from the head chef through to the front desk were great. Even had great support with my questions before we arrived for the stay.
Thomas
1 year ago
9.0
Folashade
2 years ago
7.0
Breakfast was superb! Heated pool was great
Cons: Need of some refurbishment in the rooms. Location a bit far from town - though free shuttle service is available.
Christopher
2 years ago
1.0
I liked the room.
Cons: Staff would not book me a taxi to airport. I had to walk from hotel to main road in dark yo get taxi .Because I had a late checkout me and my wife had to change in toilet next to front door . Just disgusting.
Sarah
2 years ago
7.0
Beautiful hotel with tranquil spaces, traditional morrocan decor and ambience. The staff were very friendly and nothing was too much trouble. We stayed here as a base for a golf trip. The three courses, Al Maaden, Royal Marrakesh and Amelkis are within 15 minute drive and the hotel with organise a transfer there and back. Assoufid is approx 30 minutes away.
Cons: The food overall was disappointing, it didn’t meet the expectations. Some bars/areas were not open which we were unaware of prior to travel.
Waseem
2 years ago
9.0
Very friendly and helpful staff, beautiful hotel, good food, good value. Heated pool great.
Gerhard
2 years ago
10.0
Good price-Quality.. very Friendly and service oriented staff. Excellent breakfast buffet. Beautiful gardens and pools. Hotel nicely decorated. Very clean. We had lunch and dinner at the hotel. Both were excellent. Would love to come back.
Cons: Nothing
Waseem
2 years ago
9.0
Clean, beautiful surroundings, tranquil, friendly and very helpful staff.
Steph
2 years ago
9.0
Having our own pool was great and meant we could swim several times a day. Breakfast was great and staff very attentive and welcoming. The English bar was a nice place to sit in the evenings
Cons: Seats not very comfortable in lounge area of our villa and upper terrace metal chairs not comfortable either
Rob
2 years ago
8.0
Eva-marie
2 years ago
7.0
Very nice layout and stylish interior decoration. Nice gardens. Property need some renovation / maintenance.
Cons: Quite some potetial for maintenance. Property has come to age.
Jacques
2 years ago
10.0
We were upgraded to Suite Royale. About four rooms in a nice garden with a beautiful infinity pool
Cons: The hotel still has a few civil work. It is not a significant issue, indeed all was perfect. May be the second pool which is exceptionnaly lanscaped should be better connected to the main activity place at the first pool.
Anouar
2 years ago
10.0
Everything was exceptional
Dr.
2 years ago
9.0
Wendy
2 years ago
8.0
The bedrooms were lovely and pool areas well maintained.
Cons: Food options were quite restrictive and unless you were prepared to travel into the city in the evening it would be a struggle to eat at the hotel more than 2-3 days.
Esther
2 years ago
10.0
Everything
Cons: Needs more food options breakfast
Alexandre
2 years ago
9.0
Stuart
2 years ago
10.0
This hotel is beautiful and what makes it extra special are the people. Nothing is too much trouble for anyone. All the staff are like a friendly family and this is evident to see. Lamia the concierge is the best we have ever had. Her attention to detail is impeccable. All our tours were preplanned by Lamia perfectly. Miriam was always on hand to ensure we had everything we needed and Assim at breakfast brilliant. You should also book a cookery course with the hotel chef. Apart from great fun and a wealth of knowledge the meal we cooked we ate on our terrace whilst the sunset. So many little things make this hotel from the private cinema you can book to the three pools , beautiful gardens and restaurants. We had a pool villa. It was perfect and came with a heated pool. Can’t recommend enough.
Sania
2 years ago
1.0
The property has a rustic desert like vibe to it.
Cons: We booked the villa with a private pool. The room is old, the toiletries are cheap but what’s worse is that the room was full of insects, mosquitoes and flies that kept us up all night. The staff had no remedy to offer. Our holiday was tarnished with this memory. We demanded a refund as we wanted to cancel the remaining days but it wasn’t an option. We were upgraded to the royal suite which was huge but very old with a weird stench like it wasn’t ventilated for months. Alot of things didn’t work properly in the suite and fixing it took forever. Breakfast was extremely average. The whole hotel needs a facelift and more considerate staff.
Christopher
2 years ago
8.0
a very restful hotel with excellent facilities, 3 very nice pools including one heated which was a huge bonus We had a split level suite which was spacious and comfortable - only complain was that the sink drain was broken - shower excellent and good sized bath Breakfast the best we had in Morocco (18 day trip) The poolside cafe produced the best food in the hotel with the most varied of menus - very charming staff Ford in the international restaurant was of a high standard though teh menu was rather limited and in the 3 nights we stayed the duck was never available - a minor complaint but with a limited menu the restriction on choice of unavailability shouldn't happen in this standard of hotel
Carleen
2 years ago
8.0
We had a lovely time at Tigmiza. The staff were super friendly and helpful. The concierge arranged various outings and diner reservations. We also had a cooking class at the hotel learning to cook a beautiful chicken tagline and aubergine salad. A cat with her 4 little kittens lived in the garden of the hotel was a bonus for the kids!
Peter
2 years ago
10.0
The welcome we received was very friendly and checkin was completely painless. The grounds are well maintained and the pools were spotless clean. The staff was incredibly friendly and willing to accommodate any request possible. They also offered transfer services to and from the City for very reasonable prices. The room was very clean and incredibly well maintained. Coming here was definitely a highlight for me, I didn't want to leave!
Carleen
2 years ago
9.0
The staff were really nice, the cooking class was so fun too, the villa exceeded my expectations as well as the decor being so intricate and beautiful.!
Cons: The pools were a bit cold, but other than that I loved the hotel!
Shaun
2 years ago
10.0
Amazing setting, really well looked after
Barun
2 years ago
8.0
comfortable, spacious & clean villas
Cons: the cuisine at the restaurant & breakfast is less attractive, so we took our dinners outside at Royal Mansour and El Fenn
Ayse
2 years ago
7.0
Beautiful gardens. Beautiful pools. But old furniture in the rooms. Not well maintained:(
Cons: Two days no internet connection:(
steve
2 years ago
10.0
Quiet hotel with great staff. Every request was promptly dealt with. Villa rooms spacious.
Katarzyna
2 years ago
10.0
Katarzyna
2 years ago
10.0
Stephen
2 years ago
10.0
The staff made the property and the property was also superb…
Cons: Nothing
Tigran
2 years ago
10.0
Pascale
2 years ago
10.0
This hotel has a wonderful tranquil feel to it! Nothing was too much trouble for the staff and the food was delicious!
Cons: We loved everything!
Chris
2 years ago
8.0
Great pools, weather and good food.
Cons: Sadly a poor and small gym
Draven
2 years ago
10.0
A beautiful boutique hotel with a very warm and friendly team of staff. The pool was excellent, the suite is very nice and well appointed - the mattress is very good. The hotel provides a free shuttle bus which is useful as it is 20 minutes from the centre however this is a good thing as staying in a Riad is nice for a few days but if you are wanting proper relaxation away from the busy medina, then staying at this resort is perfect.
Sophie
2 years ago
8.0
Alexandre
2 years ago
10.0
Katarina
2 years ago
10.0
Very nice place, Marrocan style
Cons: 2 large swimming pools, nice garden
Nicola
2 years ago
8.0
The hotel is stunning with the most amazing decor. The swimming pools and landscaped gardens are also lovely. Our suite was beautiful and each suite within the hotel have a different theme. Our room was a good size with a lovely bathroom. Nice and quiet with a comfy bed, good black outs and effective quiet aircon. The treatments in the Spa were excellent. The cinema room is a nice touch. The concierge was very helpful and recommended restaurants and arranged taxis for us.
Cons: There was no bed service for food and drinks around the pools even though the pool bar had staff available who did not seem busy most of the time. There were not enough pool towels available, so we often had to wait for them and the pool beds did not have cushions so not very comfy. The menu at the pool and the room service menu are very limited.
Marco
2 years ago
10.0
We came for the second time and it was again such an extraordinary experience! The hotel is a "boutique" hotel means few guests, exceptional service and a luxury large property feeling the silence of being by myself. We came with a toddler - staff couldn't be more service-oriented. There were no impacts felt (hotel/city) after the earthquake. We will be back next year!
Gagan
2 years ago
10.0
Amazing hotel with 3 pools Very pretty and delicate surroundings
Cons: The food menu in the hotel.
Jill
2 years ago
9.0
Helen
2 years ago
10.0
Brooke
2 years ago
10.0
The hotel is just outside the city and is so peaceful. On arrival we were greeted with a welcome drink and the staff were exceptional and very friendly. The breakfast was fantastic-the poached eggs were the best I’ve ever had! The service was exceptional in all the restaurants. We had a problem with our airport transfer not arriving but the gentleman on reception assisted us and arranged the hotel taxi to take us. Our pool villa was immaculate and beautifully decorated. My only regret is that we didn’t book to stay longer.
Cons: Nothing!
Simon
2 years ago
9.0
The staff, hotel grounds, room size/quality, pool and gardens were all excellent.
Cons: It would be good if there were showers in the pool area. The price of the food and drinks in the outside bar and restaurant are high.
Melanie
2 years ago
10.0
Emanuela
2 years ago
9.0
The property was quite big and I loved the fact it was quite relaxing and calm. the swimming pools and cinema were a really nice touch.
Cons: I didn’t really enjoy the food at the property, there wasn’t a lot of choice either
Kari
2 years ago
9.0
Beau and relaxing. The staff are wonderful.
Inês
2 years ago
9.0
Harriet
2 years ago
9.0
Kelechi
2 years ago
8.0
Caroline
2 years ago
8.0
Very nice stay but not very adapted for small baby : opening of restaurant, food offer etc.... Will come back but when our little boy will grew up !
Drey
2 years ago
10.0
Lena
2 years ago
10.0
Staff , breakfast, pool , villa Comfort and environment
Cons: Dinner could be improved
Richard
2 years ago
10.0
We booked one of the villas with private pool and it was absolutely stunning, easily the best room we've ever stayed in. The hotel has three public swimming pools, all very fancy, a private cinema which you can book a film in and a spa. It's around 25 mins taxi from the main market in a really lovely quiet location. If you are doing a sunset hot air balloon trip it's very close to this hotel as is quad biking, both were only ~20-30 mins drive away. Trips up to the Atlas mountains are ~1.5hrs away by car. The staff are all amazing and fluent in French/English etc. They organised taxis for us for various trips and were always very helpful. As I write this we are stranded in Marrakech, due to UK air traffic control having a software failure and all flights being cancelled. The hotel have put us up in a different room and told us to treat the hotel as a second home. I thoroughly recommend this place, it's genuinely been an awesome experience.
Ally
2 years ago
10.0
Hajar
2 years ago
10.0
Hajar
2 years ago
10.0
Clare
2 years ago
10.0
Beautiful property and staff
Cons: Nothing
Nicholas
2 years ago
10.0
Martin
2 years ago
10.0
It is a very beautiful hotel and the service was very attentif. Our villa was very nice with a swimming pool for refreshing. If you want to swim you have the choice of three very nice pools. We also took dinner and lunch and the food is excellent. The cooking course which is offered by the hotel gives a deep inside in the marrocan traditional food.
Ajay
2 years ago
10.0
Fantastic staff, quiet when we went and beautiful all around.
Cons: Would of been nice to be able to eat in another restaurant.
Jack
2 years ago
8.0
The pools and area inside the hotel was beautiful.
Cons: The price of food and drinks where very disappointing. Over £6 pound for half a glass of pineapple juice. Around £15 for two non alcoholic mojitos.
Ameera
2 years ago
8.0
Clean and quiet. Prive pool was plus. Staff friendly and polite. Good breakfast and resturants for lunch and dinner.
Cons: Most requests were not met or took time ans reminder before they were met. No sofa in 2 bedroom villa. No access to a market for snacks or necessities. And cat in the main dinning area (resturant)
Kamaldip Singh
2 years ago
10.0
Tour guide was brilliant, trip was very long, but the sides were breathtaking
Terry
2 years ago
10.0
Relaxed atmosphere with attentive staff. Fantastic rooms and facilities
Abdellah
2 years ago
7.0
Shaban
2 years ago
9.0
The decorations of the villa, and the space The breakfast is diverse and delicious Having a washing hose in the toilets
Cons: The private pool was not fully private as I expected
Raffaele
2 years ago
10.0
Really enjoyed our stay, from the moment we arrived the service and hotel was excellent.
Jean-françois
2 years ago
8.0
Architecture wt equipment
Cons: Un peu isole
Tobias
2 years ago
10.0
Lerone
2 years ago
9.0
The quietness, the location… distant from the dynamic centre. The friendly staff.
Cons: The fitnesscentre needs to elevate.
Malik
2 years ago
9.0
Denise
2 years ago
10.0
Nabil
2 years ago
8.0
(+) Great facilities: very nice design and interior decoration. Pleasant and very relaxing! (+) Very friendly staff - always trying to help. (+) Remote location but great if you don't like going with the tide and don't enjoy crowded places.
Cons: (-) Unlike the other villas, our garden was not maintained at all. The private pool was fine, but it's a pity we could not enjoy the garden: all the grass was dead / gone...not great for such a costly villa. (-) The food in the restaurants is average (if not below): overpriced for the quality of food being served, whether breakfast or dinner. Not worth it! Given that the location is remote, it's not a hotel where I could stay for too long given the F&B limitations. That's really a major issue. The quality and variety of the food should be really enhanced if you want people to come again. Otherwise you need to drive for 25min to find somewhere to eat. Very inconvenient! (-) Some small details make the difference if you want to aspire being a truly luxury hotel. Chasing me to the car park after check-out for 2 small bottles of water from the mini-bar taken inadvertently makes you leave with a bitter feeling. I left them 2 large bottles of water (on me!!) to replace the small ones. In luxury hotels, I am used to staff giving you free bottles of water when you're about to hit the road and that's a very nice attention. Moreover, upon checking, I have instructed them to remove the alcohol from the mini-bar. After check-out, the guy who chased me to the car park asked me for payment of beers taken from the mini-bar, while I just asked for those to be removed at check-in!!
Alexander
2 years ago
10.0
Beautiful grounds, pools and very well looked after. A real gem.
Hodson
2 years ago
6.0
Philippe
2 years ago
10.0
Very nice, comfortable, peaceful! The villa was exceptional !!
Hiroe
2 years ago
9.0
Lovely place to stay. The resort, gardens & pools are beautiful & immaculate. All the staff & services are exceptional. Very stylish in an old moroccan building. Traditional mint tea was served on arrival which we thought was a nice touch. Our favourite was spending time at the rooftop bar in the evening.
Cons: A limited menu in the restaurant for vegans. They could make use of the cozy English bar more by offering snacks / nibbles throughout the day.
Laura
2 years ago
9.0
Tea on arrival when our room was not yet ready. Three pool areas which are stunning and relaxing. Exceptional service from friendly staff members, especially the barman Assiraj. Excellent breakfast and dinner. Beautiful large room with air-conditioning and mini bar. We loved that there was a free shuttle to the medina but we did not avail of it as we could not leave this paradise.
Cons: Our booking was cancelled by the hotel due to problems with pre-payment which caused some stress the day before our arrival and when we called, we were instructed to create a new booking online. Thankfully, there was still availability. Our wonderful experience from arrival to departure greatly outweighs this issue we had.
Turki
2 years ago
5.0
The quietness.
Cons: The filthiness, especially in the breakfast restaurant where birds and flies are all over the buffet tables.
Suzanne
2 years ago
8.0
Natasha
2 years ago
9.0
Our Villa was amazing. Lots of space and the private pool really nice.
Ashley
2 years ago
9.0
The entire resort is in impeccable condition. The 3 pools were beautiful, we enjoyed the pool bar, the rooftop bar, the restaurants and most of all the staff that made our stay more comfortable.
Cons: Prob that all of the rooms differ so much in the same category.
Terry
2 years ago
10.0
Fantastic staff always go above and beyond to make it a perfect stay. Lush quiet gardens and three pools mean you can find your perfect place to unwind. We were fortunate to have a villa, fantastic size, facilities, and a private pool. 10/10
Cons: Nothing
Sreedhar
2 years ago
8.0
Jürgen
2 years ago
10.0
Lemia, the head concierge, organozed everything for us. Special excursions, best places in top restaurants and the transport to all places, fantastic !
Diaam
2 years ago
10.0
Rachel
2 years ago
8.0
Katharina
2 years ago
8.0
The Hamam experience and the property overall. The marrocan restaurant has good vegetarian options and had live music every night and the waiters are amazing. Breakfast was really good too. The ladies at the spa are also absolute gems.
Cons: The International menu options don't have vegetarian dishes. The layout of the room we stayed at was beautiful, all rooms are differently themed....I wish we wouldn't have stayed at the chinese themed one ....as I didn't like the decoration/colors.
sheba
2 years ago
10.0
Beautiful property. Very friendly, attentive and helpful staff.
Anette
2 years ago
10.0
An oasis in the desert
Demi
2 years ago
10.0
We have absolutely loved our stay at Tigmiza. From our amazing villa room which was beautiful, to all the staff working at the hotel including reception / pool staff / restaurant staff & cleaners. Everyone makes you feel welcomed & gives you a 5 star experience. Best hotel we have ever stayed in & we will definitely be back.
Mohamed
2 years ago
10.0
Everything. Very quite place.
Cons: Ants
Esraral
2 years ago
8.0
+perfect pools (3 of the pools has its own character and they all nice) +perfect staff. İ want to special thanks to Merieem who made everyting to make us feel confortable, she is very kind and nice. Also want to thank Lamia from the concierge team who made all the necessary organizations. +big rooms which is good for families
Cons: +the biggest issue for us was flies and mosquitos everywhere. Hotel management should make somethint about it definately. There is no fly net on the doors and windows. So as soon as you open the doors they all rush in. May be putting nets to windows and doors to rooms can help. +some of the rooms devoration can be renkvated and can be made less crowded
Rob
2 years ago
9.0
Service en accommodatie
Cons: Niks
Misato
2 years ago
10.0
Beautiful interiors in our villa and front area. Fantastic breakfast and staff is very friendly.
Cons: A little far from the town but they do have free shuttles.
Mickael
2 years ago
10.0
Cons: Le restaurant international
Alper
2 years ago
10.0
accomodation, meals, services
Cons: i think, you can give free water..
Olivia
2 years ago
10.0
This is one of the best hotels I have ever stayed at. It was my second time staying here and again it exceed my expectations! The breakfast is amazing and has a huge amount of options. The hotel staff were so kind to give us a free upgrade to a 2 bedroom private villa with private pool which was so generous. The villa was amazing and the best accommodation I have ever stayed in. I could not recommend this hotel and their very kind staff more.
Moritz
2 years ago
10.0
Super nice ambience, three pools and their private villas are amazing. Service has been top notch, we have nothing to complain about! Location is situated just outside the city center (about 15-20min by car) and they offer free shuttles to the city
Martin
2 years ago
10.0
The staff were amazing, very welcoming and the hotel was spotless. The grounds are beautiful and well maintained. Nothing was too much trouble.
James
2 years ago
7.0
Amazing rooms. Heated pool perfect for March.
Cons: Sparrows flying throughout reception and the breakfast area including landing on and eating the breakfast buffet. Food at the pool restaurant pretty bad. Bar doesn't really have an outdoor area. Very far from the city centre, although there is a free shuttle bus the taxis back were difficult to get due to the distance.
Nataliia
2 years ago
10.0
amazing hotel and staff. remote, beautiful and relaxing. easy access to Marrakesh. every room has different style, exceptional
Kamila
2 years ago
9.0
Musharraf
2 years ago
9.0
all was good
Cons: some of the staff were a little unaccommodating
Raphaëlle
2 years ago
10.0
Thomas
2 years ago
8.0
The hotel is really well set out, with three pools catering for everyone, from the smaller heated pool to the furthest quietest pool. The staff were very helpful and the lunch menu in the pool bar was perfect. It also has good access to Marrakech.
Cons: I was slightly disappointed with the evening food options that were a bit bland and trying too hard to be sophisticated. Would love to see then also concentrating on good simple food.
Rosetta
2 years ago
10.0
The staff was very kind The breakfast was excellent The hotel very beautiful and unique If I will come again in Marrakech I will take it once again
Sam
2 years ago
10.0
We stayed at the hotel for a short weekend and I can not fault any part of our stay at all. The hotel is stunning, the staff are amazing and the the villa that we stayed in was out of this world. This hotel is a true paradise away from the hustle and bustle of the city. We actually didn't even venture into the city on our stay as we didn't want to leave the wonderful resort. I also had a spa treatment that was just perfect!
Cons: Leaving
Enenio
2 years ago
10.0
The environment, the friendly staff, breakfast, excellent concierge services... we liked everything about Tigmiza... We loved every second of our stay in Tigmiza Boutique Hotel and Spa 💃🏽❤️💃🏽
Cons: The commute to town may be expensive for a solo traveller
Yulia
2 years ago
10.0
everything was perfect
Cons: alcohol drinks are a bit too expensive;)
Michael
2 years ago
9.0
Large villa, secluded, nice hotel pools.
Cons: private pool is not heated construction noise during our stay
Alison
2 years ago
9.0
pool spa location good breakfast
Cons: bathroom tiles looking a bit tired
Zoe
2 years ago
10.0
Oana
2 years ago
10.0
Hasan
2 years ago
9.0
Richard
2 years ago
8.0
lovely staff, great fauna
Cons: had a poor meal in the Moroccan restaurant
Aldijana
2 years ago
10.0
During my stay at a Royal suite villa in Marrakech, I experienced a level of luxury that made me feel like true royalty. From the moment I arrived, the hotel's warm and attentive hospitality enveloped me, creating an unforgettable experience. The Royal suite villa itself was a masterpiece, exuding opulence and elegance in every detail. The hotel's meticulous arrangements, including early breakfast and exquisite room service dinners, added to the regal treatment I received. This exceptional property surpassed all expectations, leaving me with the feeling of being truly pampered and esteemed. Thank you forever.
Cons: Nothing. Everything was excellent. Would definitely go back.
אייל
2 years ago
8.0
The place invites a magical atmosphere reminiscent of Thailand. Big rooms and lovely staff
Cons: far from the center. The food needs to improve
Alexandria
2 years ago
10.0
Excellent staff! Beautiful hotel! Hamlin was amazing best bartender, server ever! The hotel is beautiful the pictures do it no justice.
Raymond
2 years ago
10.0
Everything!
Cons: Very Good
Wendy
2 years ago
10.0
Our villa was enormous and beautifully decorated. The hotel is very charming, tasteful and a quiet oasis just 15 mins or so outside of Marrakesh. Taxis are very inexpensive into the city and this hotel provided us with a gentle start to the craziness and excitement of the main city. The pool areas are beautiful and the food amazing.
Rebecca
2 years ago
10.0
it’s a wonderful oasis, not to far from the center but a welcomes calm after a day in the souk. the staff are incredible and the food is great quality and value. the kids loved the breakfast in particular. we enjoyed a villa which meant we had some down time by our private pool when the kids napped. can’t recommend it more!
Cons: nothing it was perfect
Raymond
2 years ago
10.0
Jennifer
2 years ago
9.0
Robert
2 years ago
9.0
Ana
2 years ago
10.0
beautiful, huge rooms , great spa. nice staff !
Cons: I extended my reservation one more day and I could not keep the same room due to availability . that was the only detail. otherwise , the best
Luis E
2 years ago
10.0
From a wonderful welcome, delicious tea, great dinner and peaceful place to rest. This hotel has everything you need for a weekend or a whole week. Customer service is excellent and they speak multiple languages. I absolutely recommend this place.
Badri
2 years ago
10.0
Hasan
2 years ago
10.0
What makes a great hotel is the staff. They welcome you with a smile and willing to get out of their way to fulfil any of your requirements. Highly recommended.
Ana
2 years ago
10.0
the room was amazingly beautiful, a villa with a small pool, a living room, an "upstairs", fantastic. The spa, magnificent, the people super nice.
Cons: I only wished I could have stayed longer.
Edith
2 years ago
10.0
The room was beautiful. The pools were huge and the gardens were luscious. Great breakfast with fresh juices. Very good restaurant on the premise. Best of all, the staff was helpful, reliable and very friendly.
Roman
2 years ago
10.0
fabulous property - a hidden gem in Marrakech. excellent service, great food, fantastic breakfast, spacious rooms
Mohamed
2 years ago
10.0
Pool, room, staff, breakfast, dinner, weather, services.
Cons: none
Michael Samuel
2 years ago
10.0
Everything is 1st class. It is an oasis not a resort. Wonderful hospitality and very friendly, attentive staff. Mimi the cat lept us company with her young kitten.. beautiful pools, tranquil gardens and so much birdsong we felt as if we were in a nature reserve. Stayed in a villa with its own pool which was very special. What could be improved? The toiletries are not great and decaf seems to be hard to get. Thats it though. Treat yourselves, this place is a hidden gem.
Steve
2 years ago
8.0
Excellent breakfast , with great choice
Cons: Saw birds in the dining room , on bread that wasn’t covered - needs resolving
Ric
2 years ago
10.0
Everything, food excellent hot pool the ice on the cacke.
Cons: Nothing, everything 🥰
Sue
2 years ago
4.0
Breakfast was good. As was evening meal. Location too far out for us. Very much locked into the hotel.
Cons: Lovely atmosphere until a wedding party arrived. Was completely overtaken. Swimming pool became a party area with food and drinks in the edge of the actual pool. No monitoring by staff. I felt sorry for other residents who were looking on with horror. I think if you are taking a big wedding party you need to pre warn our residents before they book. I also had a problem with the booking. My credit card that was holding the booking became out of date before we arrived. My booking was cancelled. I called the hotel and was met with an extremely rude lady in reservation who told me basically hard luck no rooms left now. Very unhelpful. We then had to book another hotel fir our last night. But with hindsight should have found somewhere else and cancelled whole booking at tigmiza.
Sinead
2 years ago
9.0
staff were lovely and helpful would do anything for you
Cons: nothing to dislike
Camille
2 years ago
9.0
Aptravel
2 years ago
9.0
Excellent value for money, very comfortable rooms, beautiful pools and gardens, lovely welcome with traditional tea and biscuits. Location isn't very central, around 20 to 25 mins drive from centre but free shuttle bus is offered ay certain times and reception arrange taxis when needed outside those hours. Concierge was very helpful and welcoming. Hotel is simply beautiful - exceeded my expectations based on the photos.
Cons: The hotel was so lovely but though the breakfast was good (fresh juices, omelettes, breads) it needed more variety, perhaps a different special dish per day, and the cake station looked like it was all ready made.
Petra Daniela
2 years ago
10.0
wonderful as always!
Smadar
2 years ago
7.0
Dalal
2 years ago
8.0
Philip
2 years ago
9.0
Piers
2 years ago
10.0
staff were fantastic. lovely facilities, has a private cinema watched a movie one evening.
Cons: nothing
Olya
2 years ago
9.0
Sarah
2 years ago
10.0
Was a beautiful villa with private pool. We didn't eat in the hotel for dinner because we wanted to experience Marrakech at night and soak up the resort in the daytime. It was perfect for that
Cons: We didn't realise there was a third pool ! Which by the way looked very beautiful.
Starts From
$265.00 / night
Km 3, Bab Atlas, Palmeraie, Marrakech, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
Client Satisfaction
24/7 Support
Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com