L'Alcazar
Chain: Not Available
Description
Luxurious Hammam and Rooftop Terrace
Indulge in relaxation with a hammam and stunning rooftop terrace offering panoramic views of the medina and Hassan Tower.
Charming Moroccan Decor
Experience the perfect blend of contemporary and traditional Moroccan design in our air-conditioned rooms, each featuring a cozy seating area and modern amenities like free Wi-Fi and a flat-screen TV.
Multiple Lounges and 24-Hour Staff
Unwind in one of our three elegant lounges or seek assistance from our attentive staff available round the clock. Enjoy additional conveniences such as a safety deposit box for a worry-free stay.
Book now to immerse yourself in the beauty of Rabat at L’Alcazar!
Sentiment Analysis
Great location
Friendly staff
Clean rooms
Popular Amenities
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Allergy-free room
Infinity pool
Fence around pool
Front desk (limited hours)
Express check-in
Free wired internet
Pool sun loungers
Internet access
Exercise/lap pool
Covered parking
Swimming nearby
Availability Side
Standard Double Room
This air-conditioned room offers a seating area with a flat-screen TV. Extra facilities include a mini-bar.
Deluxe Suite
This air-conditioned room offers a seating area with a flat-screen TV. Extra facilities include a mini-bar.
Superior Suite with Terrace
This more spacious, air-conditioned has a stylish décor and offers a seating area with a sofa. Extras include a flat-screen TV and a mini-bar.
L'Alcazar Royal Suite
This more spacious, air-conditioned has a stylish décor and offers a seating area with a sofa. Extras include a flat-screen TV and a mini-bar.
Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a positive aspect.
Service
Service was generally appreciated, although a few guests had complaints about wait times.
Location
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessN/A
Reviews (209)
Bernadette
3 days ago
10.0
Fantastic welcome from Sharon, George and Rashid. They were very helpful right throughout our holiday.
Cons: The hotel is hard to find
Heather
6 days ago
9.0
Gorgeous Riad. Staff very attentive and helpful. We were in smaller room initially. We were then put into a bigger, beautiful room.
Syed Atif
1 week ago
7.0
Wolfram
1 week ago
9.0
Frühstück in einer sehr liebevoll restaurierten Riad Man wird persönlich bedient und es gibt keine Hektik wie bei üblichen Buffets mit Rumgerenne nach Saft, Kaffe und Brötchen. Der Parkservice hat ebenfalls cool geklappt. Lage am Rand der Medina und 10 Min zum Atlantik! Echt toll
Cons: Leider war die Dachterrasse wg Gewitter und Regen nicht komplett zugänglich. Das Wlan Netz ging leider nicht so gut. Da fehlen evtl. Ein paar Repeater und das Problem wäre erledigt
Sophie
2 weeks ago
10.0
La splendeur du lieu nous saisit dès que nos hôtes nous ouvrent la porte de cet accueillant riad. Le sol du couloir d'entrée est décoré d'une superbe mosaïque fleurie. Ce n'est que le début d'un enchantement pour les yeux car ici tout est beau et décoré avec précision. Cette vieille bâtisse de plus de cent soixante ans a été rénovée dans le respect de son esprit d'origine et décorée avec le plus grand soin. Plus encore que ce somptueux décor, c'est l'accueil chaleureux et authentique de nos délicieux hôtes Sharon, Rachid, Georges et Mustapha qui nous a touchés. Nous avons été subjugués par la sincère gentillesse qui les caractérise et par le service attentionné et discret qu'ils délivrent. Le petit déjeuner servi à la table est un moment fort du séjour ! Les douceurs fraîchement préparées par la cuisinière se succèdent grâce aux yeux attentifs de Sharon et Rachid, ravis de nous voir nous régaler (le jus d'oranges fraîches, les yaourts maison, les crêpes ,... tout est un pur régal). Nous eûmes droit au même traitement de faveur de la part de Georges le soir où nous avons eu la judicieuse idée de dîner sur place. Nous le recommandons chaudement (délicieuses salades marocaines à base d'aubergines, tajine et sorbet). Ce service parfait est la signature de la maison, à mille lieux des standards de chaînes sans âme. Enfin, l'Alcazar est idéalement situé, à l'entrée de la médina, à quelques pas de casbah des Oudayas et à proximité du tramway et de nombreux centres d'intérêt de Rabat.
Cons: Rien du tout !
Pedro
3 weeks ago
10.0
3 weeks ago
1.0
Location.
Cons: We booked a beautiful room via booking.com, but when we arrived we were shown to a very dirty room, split over two floor; there was a very tight spiral staircase that led down to a dark, poorly ventilated and therefore extremely damp room that has a strong smell of urine. The bed was jammed right next to the openable window, which we had to ask hotel staff to pull away since there was no air whatsoever. The room was advertised as air conditioned, but it was only in the upstairs mezzanine level and didn’t reach downstairs. The bathroom had an openable and thin door to the corridor outside, so lots of foot traffic whilst on the loo. On top of that, the whole room was filthy with stains across the floor, dust literally everywhere and dirt and grime in the corners. There were also bugs all around the room and bathroom. Not clean at all. It was disgusting and we barely slept. I have asthma and suffered a great deal from the conditions of the room. We spoke to staff both upon arrival and the next morning. Both times they said nothing could be done and it that it was an issue with booking.com and that they have had it several times.(ie, they are totally aware of the problem and are still advertising the room at full market price despite several complaints). Even if that is the case, the room was not in a good state to market at any price
Raphaëlle
4 weeks ago
10.0
La propreté et le calme
Cons: Rien :)
Guillaume
1 month ago
10.0
Stephanie
1 month ago
8.0
Personnel au petit soin , on se sent super bien dans cet hôtel ! Comme à la maison! Emplacement idéal pour visiter Rabat . Qualité petit dej excellente
Cons: Quelques petits réglages à faire sur la mise à disposition de serviettes quantité , ou encore la liste des prix du menu et vins.
Marc
1 month ago
10.0
Un personnel très chaleureux, bienveillant, très professionnel, à l'écoute et désireux de satisfaire tous nos besoins avec discrétion et intelligence. Un Riad authentique, créant une agréable et douce atmosphère, un vrai lieu où se ressourcer. Roof top avec piscine dominant la ville, à 360°, un enchantement ! Excellent petit déjeuner tout fait maison. Merci encore à Khalidja, la dame du petit déjeuner, Rachid, Georges et Mustapha !
Christel
1 month ago
9.0
C’est un très bel établissement idéalement situé à la limite de la médina. Ce riad est très joliment décoré et parfaitement entretenue. Des chambres confortables. Une parenthèse enchantée.
Cons: Le petit-déjeuner n’est pas à la hauteur de l’établissement. Un bon petit-déjeuner mais pas à la hauteur de ce que l’on peut espérer. Piscine très froide.
Ann
1 month ago
2.0
Location.
Cons: Breakfast was bland/ bedroom was boring , dark and had bathroom plumbing issues on both days..
Carolina
1 month ago
10.0
Excellent location just at the beginning of the Medina but not inside of it. Also beautifully decorated with modern rooms and amenities. The staff was also lovely and attentive during our stay.
Diego
1 month ago
7.0
El edificio y la decoración.
Rabia
1 month ago
10.0
Mon second passage dans cette établissement Le personnel est vraiment très bien ! Propreté irréprochable et ambiance globale , déco , tout est parfait . Bon petit déjeuner .
Fernando
1 month ago
9.0
El personal era inmejorable La actitud de todos los trabajadores del Hotel, no podría ser un salario y más profesional . Concretamente las personas que yo traté allí y que fueron estupendas son Rachid , Gorge y Charoñe
Cons: Alguna incidencia de falta de mantenimiento técnico: cerraduras, ducha
Ekaterina
1 month ago
6.0
Локация очень удачная, потрясающий интерьер, обслуживание на высоте
Cons: Матрас продавлен. Простыня пахла непростиранным и непросушенным бельем. Номер с кроватью на втором уровне не очень понравился, тк дверь в туалет не примыкает, некомфортно пользоваться, если живете вдвоем.
Marc
1 month ago
10.0
Echte luxe. Zeer gastvrij ontvangen door George en zijn collega’s. Mooie grote kamer met ruime badkamer. En ook een mooi dakterras met zwembad. En George regelde een parkeerplek voor de huurauto, vlak voor L’Alcazar.
Cons: Helemaal niets
Eternal77
1 month ago
10.0
Jessica
1 month ago
9.0
The staff is really polite and helpful! I would definitely go back
Erik
1 month ago
9.0
Super vriendelijke staf!
CHRISTIAN
1 month ago
8.0
Répétitif
Donald
1 month ago
8.0
Extremely helpful and attentive staff, great location, good size of room, and very comfortable bathroom. Breakfast was excellent, and the staff accommodated our early departure with an early breakfast.
Cons: We understand that it's an old building, but the bed totally filled its alcove, leaving absolutely no room to place personal objects like glasses. And there were no electrical outlets near the bed.
SILVIA
1 month ago
10.0
fiona
1 month ago
7.0
Location, the staff were most responsive.
Cons: Lack on net and black out curtains in the junior suite.
jean-yves
2 months ago
1.0
travelma
2 months ago
10.0
Staff were exceptional. So kind and helpful for any requests. Great location to Mohamed Street, a wonderful busy st in riad with lots of food choices. Great people watching area.
Cons: The stairs up to rooftop r difficult if mobility issues. No handrails and narrow steps. We had a Jr suite and bed is up narrow steps with one sided handrail.
Sandra
2 months ago
8.0
Souleymane
2 months ago
10.0
L’accueille à était formidable tout les membres de l’hôtel sont très avenant et disponible à toutes nos demandes.
Lars
2 months ago
8.0
PAUL
2 months ago
10.0
Alles was prima
Cons: Geen opmerkingen
Giampiero
2 months ago
9.0
La camera era meravigliosa é il posto era vicinissimo alla medina
Cons: La camera era top e il personale reception super gentile
FRANCK
3 months ago
9.0
La chambre est au top, grande et spacieuse avec une décoration magnifique.
Cons: Manque de luminosité
JUAN
3 months ago
10.0
Great stay at L’alcazar. Good location within walking distance to almost everything you need in Rabat but not in the middle of the most chaotic sections. Staff was friendly and helpful. Room was spacious and in two floors. But keep in mind the bathroom has no doors, not even the toilet.
Anne
3 months ago
10.0
Lieu charmant et idéalement situé à proximité de la casbah et oudias et a l entrée de la médina, la deco est soignée et le personnel aux petits soins, la petite piscine sur le toit est tout a fait magique
Cons: Un peu difficile à trouver au début, car plus qu une impasse,c est un petit renfoncement
Isabella
3 months ago
9.0
Riad with all amenities (AC in the room, terrace with solarium and small pool, elevator, several lounges) perfectly located: close to the beaches, the medina, and all the must-see attractions. Very satisfying breakfast and exceptionally kind staff. I highly recommend it.
Michael
3 months ago
7.0
The style was nice and traditional, it has a good rooftop pool. The staff were very nice and spoke good English helping us get late night 9pm food.
Cons: The air conditioner outlet was next to the bed and couldn’t turn off at night - dry nose and eyes. The shower only had hand held shower- if I known would have been a deal breaker. The breakfast was good but the usual Moroccan nothing special. The pool had bird poop around the edges and nothing to use to clean off. Quite hidden from the road and definitely no parking - I wouldn’t recommend arriving at night by road.
Michael
3 months ago
7.0
Rosa
3 months ago
9.0
Il personale decisamente molto amichevole
Cons: La posizione un po’ defilata , forse un po’ costoso come rapporto qualità prezzo
Cyrille
3 months ago
10.0
Une fois la porte d’entrée franchie, vous êtes dans un havre de paix et seulement à quelques pas de la médina et à côté de la casbah. L’hôtel est très bien situé. Le personnel est très accueillant, toujours prêt à rendre service et à donner des conseils. Un grand merci à Mohamed et Georges pour les restaurants, Oumaima, Mustapha pour leur gentillesse ainsi que la femme de ménage. Tous ont contribué au très bon séjour. Le petit-déjeuner est copieux et excellent.
Cons: Rien à dire.
Andrea
3 months ago
10.0
Ottima posizione per visitare il centro e la spiaggia. Lo staff gentile e disponibile. In particolare Oumaima, sempre pronta ad aiutarci. Ottima colazione. Perfetta la piscina in terrazza per rilassarsi.
Renaud
3 months ago
9.0
camille
4 months ago
8.0
LE MAITRE D'HOTEL EST SIMPLEMENT formidable!
Cons: le bruit de la rue
Angeliek
4 months ago
10.0
Heel mooi, rustig, smaakvol, authentiek hotel met een perfecte ligging en super vriendelijk personeel en heel heel goed ontbijt. Een fijn zwembad op het dak met ligbedjes, heerlijk!
Cons: Niets
Joanne
4 months ago
10.0
The moment I arrived I was greeted with impeccable hospitality and my every need was taken care of, including tips of nearby restaurants and places to visit. I literally didnt want to leave, honestly gorgeous accomodation. I will be back to this beautiful Riaad for sure, literally felt like a fairytale.
Cons: I wasnt comfortable with the shutters to my bedroom not closing at night with the fact anyone could access that terrace. The sfaff resolved it for me, but consider locking access to that space at night, especially for solo female travellers.
Jennifer
4 months ago
10.0
The very first impression, as that big blue door opens and you are greeted, is one of welcome, friendliness, and peacefulness. You may meet either George or Oumaima - both are very professional, kind, joyful, thoughtful and completely knowledgeable about the area. They made us feel so welcome and answered all of our questions. Riad l'Alcazar is lovely and George and Oumaima are superb hosts and they made all the difference to our trip to Rabat. Mustafa is also a very kind and thoughtful gentleman who was always willing to help and the woman who cleans the Riad does excellent work and always has a smile.
Cons: I liked everything about the Riad and have no complaints whatsoever. In fact, I have already booked another visit to L'Alcazar because we loved it there so much!
Junliang
4 months ago
8.0
The services are world-class excellent, and staffs are patient, polite, and mindful. I really like the breakfast they provided. The rooftop is also beautifully decorated, and the yard is as beautiful as it looks in the photos, and the location is perfect: right at the entrance to the Medina, close to the castle and the sea, which is super convenient for a walking tour! Also it is very convenient to call a taxi from the hotel.
Cons: -Wifi and signal are not stable in my room considering the price. I visited Rabat for a conference and it was frustrating to lose the Wi-Fi connection every few minutes the night before the conference. -The layout of my room is a bit strange: the window is too high to reach and, as the staff were very friendly, I didn't want to bother them too frequently, so I just left the curtains closed for the whole stay. -There is a loud sound (I guess it's from a mosque?) from somewhere close to the hotel at around 4 am and 10 pm every day. This is not the hotel's problem and I guess this sound affects all residences around the medina. It's not very important if you sleep well.
Eliza
5 months ago
10.0
We love this Riad. George is an excellent staff and made our stay fantastic. Will definitely come back on our next visit.
Edel
5 months ago
10.0
We stayed for two nights and everything was beyond are expectations. Location was ideal for exploring Rabat. George who works in the hotel was like are own personal tour guide. He provided us with great restaurants and locations to visit. Also Helped out with transport for are to are next location. All staff were welcoming & friendly but a massive thank you to George who helped us get the most of are short stay.
Mary
5 months ago
10.0
Very clean. Great staff. Great location.
Cons: A little pricey for Morocco
David
5 months ago
10.0
Great location, peaceful and close to everything. Staff were exceptional.
Cons: Nothing
Sinead
5 months ago
10.0
The location is perfect. Five minutes walk from Kasbah des Oudayas, the beach, the river, Rabat Lighthouse and right in the Medina. But not too far into the Medina so you don’t get lost before you find your bearings and a taxi can stop right outside to bring you to the airport. The Riad is beautifully converted to comfortable rooms and suites without damaging the beautifully carved giant doors, arches, windows and tiles. My room had excellent air conditioning, a lovely bathroom, a cosy sitting room with minibar and a comfy bed on a mezzanine floor with tv. They have respected the history of the building and it is such a serene oasis despite being in the middle of the bustling Medina. The carved stone, the beautiful tiling, the green and pink embroidered curtains and a great view of Rabat from the roof with a pool. Excellent service and management from kind, caring, and very professional staff. I was welcomed with the most gorgeous mint tea and cake, and they served a delicious breakfast of eggs, pancakes, fruit, yogurt, cheese, fresh juice and bread every morning.
Cons: There were two canaries in a tiny cage downstairs and I would have loved them to have a bigger enclosure where they could stretch their wings.
David
6 months ago
9.0
George, Mustafa and Mohammmed were excellent. Interior design was excellent. Breakfast was good but could be more variable and local.
Cons: Handrails in stairways are normally mandatory. There were few if any. Maintenance ( engineering) was poor.
Anand
6 months ago
6.0
The warm hospitality of the staff. Rachid and George at the reception, and everyone else in the restaurant and housekeeping. Good breakfast.
Cons: The room was too cramped and very little facilities. Little storage space, no tea/coffee facilities. Poor value for money at the price I paid.
Shiv
7 months ago
10.0
Vincenzo
7 months ago
10.0
As in many riad, you cannot tell from the outside how beautiful and comfortable it will be inside. Excellent rooms, nice location, friendly stuff and great breakfast.
Ian
7 months ago
10.0
The staff were all amazing. Very friendly and hospitable. The decor in the riad is beautiful and the pool on the roof was very refreshing after a day of exploring Rabat. The breakfast was also fantastic. Overall, incredible value for money and one of the best, if not the best, hotel we have stayed at. Thank you so much!
Abdelfatah
7 months ago
10.0
Amanda
7 months ago
8.0
Rachid who welcomed us and cared for our enjoyment throughout our stay is a perfect host and lovely gentleman. All the staff were very professional, smiling and helpful
George
7 months ago
8.0
A few of the outlets didn't work but the room layout was amazing and spacious and the staff (especially George) was the BEST!
Simpson
7 months ago
10.0
John
8 months ago
9.0
Great Riad in a perfect location to the Medina/Souk. Hotel staff were excellent and very helpful.
Cons: Very difficult to find at night as the entrance is tucked back in a small alley with no visuals from the road and not well lite. Look for the doorman in a long cape standing on the street. Street parking was not an issue as they had a spot waiting for us (for a small fee).
Sara
9 months ago
8.0
John
9 months ago
10.0
The breakfast was fine if a little repetitive.
Grahame
9 months ago
10.0
A beautiful property in a great location . The staff were wonderful, incredibly helpful and knowledgeable.
Mark
10 months ago
9.0
very Good Breakfast
Yan
10 months ago
10.0
Very nice riad and tasteful art deco! Great staff and services. The only shortfall is limited food choices due to its small size and few Bomber of staying customers.
Anika
11 months ago
7.0
Location was awesome. Next to Medina and Kasbah and market.
Cons: Few things here and there were not up to the mark. Light was not working. Bathroom mirror was very high. Tv not working. Best part was the elevator.
Murray
11 months ago
1.0
Nothing, initially we couldn’t find it. Then on the second day when we did find it was locked so we had go to another hotel.
Cons: As above.
Gloria
11 months ago
6.0
Beertje
11 months ago
10.0
Super nice accommodation. Everything is close by and the staff is exceptional.
Haon
11 months ago
8.0
Simon
1 year ago
10.0
Location, food, and the staff - oh, the most delightful staff, I genuinely cannot praise them enough - were fabulous. A short walk to the sea, the medina, the kasbah: just ideal and so pretty.
Cons: Flawless. Not kidding.
Olivia
1 year ago
10.0
liked everything. George is fantastic.
Amanda
1 year ago
8.0
Charles! Charles was a gem! He did everything in his power to ensure that we were well cared for! We loved our room with a somewhat private deck area. The bright green clawfoot tub was fun! The housekeeping lady was so pleasant and helpful.
Jan
1 year ago
10.0
We keep coming back.. wonderful riad with welcoming and lovely staff, excellent breakfast and ideal location between the medina, kasbah and the ocean.
Cons: -
Nancy
1 year ago
9.0
Lovely building. Our morning host George was excellent. Location was good, although it was difficult for our taxi driver to find. Very comfortable bed with nice linens. Nice hot shower with great water pressure. Loved the super-sized towels. Was nice to sit by wood fire in evening. The proprietor Rashid was very gracious and served us excellent mint tea twice. The housekeeper did a great job keeping our room tidy. Wonderful breakfast…especially loved the fruit salad, orange juice, and fried egg. The AC worked well.
Cons: Our standard room was very tiny and had no windows. I would have expected something nicer for the money we paid. If you stay here (and you should), spring for an upgraded room.The lock on our door was not working, so we had to leave it unlocked whenever we went out (we could lock it from the inside when we were in the room). The outside door was kept locked all the time, which in this case was a good thing, but I personally prefer the freedom to let myself in and out of a property.
Filip
1 year ago
10.0
Our suite was beautifully decorated, with nice Moroccan influence. The entrance with the rose pad was a “picture perfect”. The pool and the view from the rooftop relaxing and stunning. The staff was very helpful.
Cons: We had difficulty to find it but once we did, what a beauty.
Leslie
1 year ago
10.0
L'Alcazar was opulent with Moroccan decor. The Moroccan staff was kind and professional. Kindness was top priority. The rooms are large. There is an amazing roof top terrace with a pool. You can walk out the front door into the Medina for shopping and traditional food. I highly recommend hiring a Rickshaw to tour Rabat's King's Palace and Chellah. Be sure to enjoy the mint tea. I highly recommend L'Alcazar and give it an A . Enjoy!
Sara
1 year ago
10.0
The staff are very nice and accommodating
Nathalie
1 year ago
10.0
Gorgeous riad - very tasteful and authentic charm. Well maintained and super clean. Fantastic staff, very friendly, going out of their way to help and advise. Great pool on the rooftop , brilliant view and big enough to swim properly. Room spacious and very comfortable, quality convenience toiletries. Great location on the edge of the medina and near the kasbah. Will definitely come back and recommend.
Susan
1 year ago
10.0
It was beautiful a real oasis of calm
Cons: The a/c in the bedroom didn’t work very well making the nights a little hot and uncomfortable.
Sonia
1 year ago
10.0
Super nice and professional employees
Stephanie
1 year ago
7.0
The common areas and the pool were welcoming and beautiful. The staff were on hand to help and answer questions. The location was very nice and easy to get around.
Cons: The common areas were so beautiful but the room were unpleasant. The beds were lofted to create more floor space (but it didn't feel spacious) and the bathroom felt a bit like a cave under the lofted bedroom.
Allae
1 year ago
10.0
The whole staff were very kind and friendly and the location is perfect to visit the medina, and oudayas
Ungerleider
1 year ago
10.0
Delicious and elegantly served.
Joseph
1 year ago
9.0
Breakfast was perfect. Good selection.
Cons: Its a little hidden but still in a main area.
Iar
1 year ago
10.0
Zuheir
1 year ago
10.0
We had a wonderful time. George was an ama ing host.
Brian
1 year ago
8.0
Beautifully decorated
Cons: The breakfast could of been better
Miriam
1 year ago
7.0
Alexandre
1 year ago
9.0
Lovely decoration. Beautiful place. The staff was particularly lovely (thank you George for your lovely help) Would definitely recommend.
Perla
1 year ago
10.0
Gersch
1 year ago
9.0
Beautiful riad with cool rooms.
John
1 year ago
10.0
Staff were extremely helpful. Breakfast was delicious. Facilities were very clean and rooms were beautiful. Good location. Easy walking distance to many restaurants.
Rachel
1 year ago
8.0
The staff at L’Alcazar are delightful. So kind and so helpful. The property is well located and it has a beautiful atrium. Comfy bed too!
Schuyler
1 year ago
10.0
The hosts were incredibly warm and welcoming, and the riad itself was beautiful and serene. Great location just a few minutes walk from Oudayas and the medina. Delicious breakfast of pastries, eggs, fresh fruit and yogurt, freshly squeezed orange juice, and tea or coffee was a great start to the day!
Paul
1 year ago
9.0
Anette
1 year ago
5.0
arrival very nice, tea was served, then we got an upgrade .... which was surprising .....
Cons: We got an unexpected upgrade around 10 pm when we arrived followed by knocking on my door at 10 pm when I was asleep to tell me that the breakfast was not included in the price - I was pretty sure it had been included - a high price per person for breakfast, I had hoped to be able to have breakfast on the terrace the next morning.. we had to sit inside .... a bit disappointing.....my assistant was also woken up the next morning to tell him that we had to pay extra for the breakfast. Clearer communication when we checked would have helped a lot.
Arlen
1 year ago
10.0
I very much enjoyed my stay. The location was perfect and allowed me to walk to all of the various locations on my itinerary. They were nice enough to give me an upgraded room on a higher floor. It allowed me easy access to rooftop patio area. The room was furnished with a bathtub. However, my only issue with my stay was that the stopper in the tub did not work and I could not fill the tub. All in all, it was a great place and I would definitely stay again.
Jon
1 year ago
8.0
Staff was very helpful
Cons: Very dark in rooms. Low doors so I had to duck a lot
Ridha
1 year ago
10.0
Alex
2 years ago
4.0
Jan
2 years ago
10.0
Everything - comfort, location, atmosphere and wonderful staff. This was our 3rd visit and we will be back!
Joelle
2 years ago
9.0
Beautiful architecture, great decoration and comfortable. Wonderful breakfast. Great beds. Very clean. Wonderful, very helpful and welcoming staff.
Cons: The first room we stayed in was small on two floors. Nothing to hang clothes. A bit noisy. We were offered different rooms which were very comfortable.
Rony
2 years ago
6.0
Breakfast
Cons: Laundry price is 3 time higher than Hilton Paris!
Anonymous
2 years ago
5.0
Location in Rabat was good and was where we wanted to be.
Cons: This is an overvalued property. I think we paid around $135 for a very small room. I would say it has a $95 value. There is about 8 inches between the end of the bed and the wall. There is really no pleasing view from the outside terrace and no chair to sit on if you decided to be outside. The sofa or chair or whatever it was in the room to sit on was bizarre and uncomfortable. The room was close and damp. There was an odor. It simply was not worth $135. There was no dedicated parking place and though a spot was made available when the pleasant manager moved his car, it cost 30 dirhams. The breakfast was adequate.
Leon
2 years ago
10.0
Excellent location, amazing crew
Cons: Nothing
Nick
2 years ago
8.0
Fantastic location in the medina. Very friendly staff, particularly George who could not have been more helpful.
Maria
2 years ago
10.0
Absolutely loved our stay. Hotel was beautiful! Room was nicely decorated, comfortable, great location & clean. Rooftop pool was soothing, relaxing & quiet to come back to after a hot day of sightseeing. Breakfast was delicious & generously appointed. The staff, especially George, was attentive, accommodating, kind, took his sweet time to give us useful suggestions & his kind generous spirit was so refreshing every morning. I highly recommend!
Alessandra
2 years ago
10.0
Everything! The Riad is so nice, the location strategically next to the Medina but with an easy access and the staff was wonderful. The welcome and the service to make you feel good was perfect.
Cons: Nothing
Mashaal
2 years ago
3.0
Great location in the old city Architecture of old buildings is cultural
Cons: Difficult to find this place Manager Mohammed is dishonest and only wants money Rooms smelled like dog/cat urine including the grey carpet and bedroom Room is right next to the elevator on 2nd floor so you will hear everything Rooms do not match the description Manager will not let you change dates, do not book with them at all or use booking.com, both did not help the situation at all. Overpriced for no reason at 150.00 USD per night, nothing provided at all but breakfast and light toiletries. You can book the Mariott close by for 200.00 USD night as a full service Western hotel brand with much better service, flexible stay and honest staff NO AC in the hot summer Rooms are haunted Room did not have refrigerator which was stated in original booking Google reviews are fake, dont accept them at face value.
Suvrat
2 years ago
10.0
What a memorable stay thanks to the dedicated and kind staff. I loved the 8-course breakfasts in a charming quiet area. the rooftop has a pool and is a great oasis on top of all the other shorter buildings. although there are many other hotels to choose from, I’ll be staying at this same place when I come back to Morocco!
Cons: It’s chaotic as soon as you exit the hotel onto the street, but I believe that just displays how good the location is!
Leon
2 years ago
10.0
amazing place, great location and excellent team
Muhammad
2 years ago
10.0
Symeon
2 years ago
9.0
Catherine
2 years ago
10.0
the staff was very qualified and attentive. Both Rashid and George took very good care of us and made us feel secure in our first visit to Rabat.
Kunihiko
2 years ago
10.0
This hotel was wonderful! Hotel staffs were kind and friendly.
Jan-willem
2 years ago
9.0
The location near the old city is great. Taxi had difficulty finding the location but it's just past the old city gate to the East of the Casbah. The breakfast was very tasty and well served, in the inner court that is really well restored. The rooms are interesting with a bed after a staircase in some of the rooms. They organised a good taxi for 03:30 to go to the airport - and coffee was ready!
Cons: Only minor, no towel hook in the bathroom to dry your towels on
Steven
2 years ago
9.0
friendliness of the staff the design of the room / property.
Yvan
2 years ago
9.0
very well located at the edge of the Medina and close to the sea. Breakfirst was very good and staff dedicated to accommodate our requests and needs. Management & staff were very helpful and nice. parking was made easy thanks to the hotel management.
Cons: some of the facilities were not operational @ 100%.
Claudia
2 years ago
9.0
Cons: .
Georgios
2 years ago
8.0
Thomas
2 years ago
10.0
Exequiel
2 years ago
9.0
staff very friendly
Hayley
2 years ago
8.0
The staff here were so friendly! Our suite was spacious and had a terrace attached which was nice, because I am pretty sure the rooms on the lower levels didn't have any external windows (which I think is normal for a Riad). Our room was clean and the breakfast was great.
Cons: This place has so much potential, but when we stayed it felt like it was still in development/construction mode. The room was nice but felt empty, could easily be fixed by adding some traditional rugs, pieces of art, and mirrors to the walls. There was nowhere in the bathroom to hang towels, no shelf in the shower, the door to the bathroom had spaces in it so you can hear everything that is happening in there, there are no electric outlets in the bathroom, and no hairdryer was provided. If they set up a mirror/vanity in the main area near a plug, and provided a hairdryer it would make it much easier for female guests. Getting better wifi would also increase the value of this place, in this day and age you need good wifi for your guests, even on the ground floor it wasn't good. The patio had no seating, and the terrace on the roof which had the pool is still under construction. It felt like we were paying the price it should have been when all of those amenities were complete, without the benefit of getting those amenities. Once all of the construction/upgrades are complete, I think this will be a great place to stay, for now it just felt like we weren't getting the full experience.
Koen
2 years ago
8.0
George is an excellent host and very helpful. the room was beautiful with a nice rooftop terrace.
Cons: the hotel is work in progress. all sorts of little stuff isn’t there yet. the pool, the hammam are not yet functional. there’s apparently no coffee machine (powder coffee served), no waterboiler in the room etc.
Bouchra
2 years ago
8.0
the decor is so stunning, typically Berber ! so quiet
Cons: the breakfast is poor even if the staff were attentive
Julie
2 years ago
10.0
This is a lovely Riad and they go out of their way to help you with your visit and they are extremely accommodating to your requests. Staff is very attentive and it is a beautiful setting. And Mohamed the manager and George we're extremely helpful to me in arranging a private driver to take me to the Casablanca airport - a big thanks to them. I highly recommend this Riad when you are in Rabat.
Marian
2 years ago
10.0
Yvan
2 years ago
8.0
location is excellent, on top of the Medina, very quiet night/ day. staff is truly dedicated to make your stay as good as it may by providing you a personalized service : they will park your car, make any arrangements you may required etc… breakfirst is very good, and affluent : omelette , rug aux plats etc and will bring you the best « crepes » u like such as les « mill trous »! roof top terrace has a gorgeous view on Rabat, nice place for Apero Time😉 Room are large , mattress is very good and cleaning every day is perfect.
Cons: we were there in March 2023 for 4 nights, property was not @ its best as some refurbishment / improvements were still under way, if those would have takenplace I would give an excellent rating to Alcazar ( spa was not operational, some facilities were not working etc…). in order to compensate , management upgrade our room to a nice roof top suite 😉
Erich
2 years ago
9.0
Riad excellent, Very friendly staff (RAJ RACHID was extraordinary helpful)
Cons: stairs to the bedroom
Jennifer
2 years ago
10.0
The staff were super friendly and helpful. The Riad was so so beautiful and in an ideal location close to the centre but tucked away so it was peaceful inside
Alexander
2 years ago
9.0
great staff, very clean and excellent location. terrace upstairs. authentic oasis in Rabat it will only get better as there are some renovations under way
Cons: a bit hard to find. for some reason we had only one glass in our room
Yasmin
2 years ago
10.0
Leon
2 years ago
10.0
very nice and clean, unique design and style.
Virginia
2 years ago
10.0
Great Location, beautiful riad with charm and the confort of a newly renovated place. Rooms were spacious and really clean and the staff was fantastic, very helpful and kind. They also recommended us a few good restaurants. At night they have someone guarding the street outside the hotel to make sure that you get there safely.
Cons: Nothing. It was great
Carla
2 years ago
10.0
Mart
2 years ago
10.0
Paolo
2 years ago
9.0
Location and kindness of the personnel.
Cons: The only refreshment available was tea or water.
Yasmin
2 years ago
10.0
the moment I walked into the L’Alcazar I was wouwed! Gorgeous. Clean. Hospitable. Beautiful atmosphere from the genre of music that was being played to the way I was greeted.
Mohamed
2 years ago
9.0
Weihua
2 years ago
6.0
The property is still being renovated. So you smell some paint-like odor. Also because it is being renovated, the courtyard is literally empty, the room TV set is there but not connected to the cable...
Annie
2 years ago
10.0
We loved everything about this recently renovated Riad, especially the staff. They were so kind to us, during a period of food poisoning which we had picked up the day before in Casablanca. They went the extra mile, especially Rashid, Muhammad and George, shopping for us and cooking for us to help us get better. We very much appreciate their kindness and compassion. Thank you!
Cons: A little sign on the main door (the previous one was taken down during the renovations) to indicate where the riad is, would be appreciated.
Judith
3 years ago
10.0
We were greated with kindness and offered tea. The riad is being remodled, however, our room was very clean and comfortable. The concierge was very attentive and helped us pick a fabulous restaurant for dinner.
Bartosz
3 years ago
10.0
A truly marvelous, recently renovated place combining traditional Moroccan decor with subtle minimalism. The staff were great and welcoming (special mention goes to Rashid). The room was a true gem - spacious, stylish and super comfortable. The bathroom was clean, modern and as big as the room itself. The breakfast was a treat. The riad is located right on the edge of the medina, a short walk from the Kasbah des Oudayas, the lighthouse and within a walking distance from Tour Hassan and the Mausoleum of Mohammed V. Easily accessible by car and parking space on the street nearby was easy enough to find. An absolutely magical place.
Discover
3 years ago
10.0
Verified traveler
5 years ago
10.0
The property was beautiful and the staff was gracious, kind and very attentive. The location was great, too. Perfect!
Lionel
5 years ago
10.0
Excellent service, well located. Highly recommended
Verified traveler
5 years ago
10.0
Marvelously quirky decor, good location, huge room but with internal stairs to the sleeping area. Limited staff: TV didn’t work and no one could fix it, the room phone didn’t work either. But certainly to be recommended for a short Rabat stay.
Nicolas
6 years ago
10.0
Tout était parfait. Très bel acceuil et services (bagages, repas etc). Très Bien situé. Nous recommandons définitivement. Merci :)
Carolina
6 years ago
10.0
They are located in the Medina , a safe and authentic place to stay in Rabat. The whole team was very kind. I loved the big bathrooms, breakfast and details in all the decoration of the hotel, full of charm . I have to mention the amazing sunset in its terrace. Recommended 100%.
Verified traveler
6 years ago
10.0
Staff is 100% very professional and more than willing to help us with our needs. Abdul was very kind and had dinner prepared as well as breakfast at any time we requested. Abdul also helped us coordinate transportation to Chefchaouen via private car and helped research alternative options. We are very happy we stayed here for our time in Rabat and will gladly stay again!
Verified traveler
6 years ago
10.0
Lovely mix of modern and restored Ryad. Good location and lovely staff
Verified traveler
6 years ago
8.0
The riad is amazingly beautiful, very nicely done! The staff is very friendly and helpful. Breakfast was average, there definitely room for improvement. We recommend L’Alcazar.
Verified traveler
6 years ago
10.0
Sumptuous Decor, roof terrace, clean, friendly staff
kathleen
6 years ago
8.0
The good— great location on edge of Medina, easy walk to Kasba, Medina and tourist shopping. Very nice rooftop deck with 360 views of Medina and even ocean. Lovely central patio where breakfast is served. Nice elevator. Nice 2; hour staff who speak fair English. Negative—next to a mosque so you’ll get loud 5:30 wake ups. Breakfast is same every day. Better like honeyed pancakes and scrambled eggs. There are only 8 rooms. We paid for midrange. The room was across three levels. Lots of stairs and no handrails to lowest bathroom level. No night light either. Scary! Be careful of echorbitant extra cost to have ‘free cancellation ‘. Highest fee I’ve seen. Not worth it. Finally make sure you take a card from hotel and map. It’s so small taxis can’t find it. I got dumped by a taxi miles from the hotel and had to walk. Perfectly safe but I needed the map and card to find my way.
Verified traveler
6 years ago
10.0
The staff are very friendly and helpful. It feels like a home.
Margaret
6 years ago
10.0
It was the perfect location from where we needed to be for a friends wedding. Dead smack in the middle of the hustle and bustle but did not hear anything inside the riad. It was like a beautiful gem. The staff was amazing Abdou, Rashid and the maids went out of their way. The towels were so thick and smelled so good! Laundry service was amazing as well! I would definitely stay here again!
Verified traveler
6 years ago
10.0
You would not believe that a gem like this exists in a place as such. Very unique place with pleasant staff that are willing to cater to your needs. I would definitely recommend a stay at this property. It will be my pleasure to book again in my next visit to Rabat.
Verified traveler
6 years ago
10.0
Attention to detail in the restoration and design of the early 20th century riad is outstanding. Owners take the pride in offering a world-class bouitique hotel experience. Excellent service, location and roof-top terrace.
John
7 years ago
10.0
Excellent Hotel with very friendly and helpful staff. Highly recommended
Verified traveler
7 years ago
10.0
This may very well have been the best hotel I've ever patronized, in any country. Beautiful hidden treasure right around the corner from the medina. Incredible staff, lovely personalized continental breakfast, phenomenal views from the triple-layer roof/balcony. Highly highly recommended.
Verified traveler
7 years ago
8.0
A lovely updated ryad in good location. Quick, inexpensive taxi to the Médina, “City Centre” and new city. Walking distance to beach. Really beautiful room.
Verified traveler
7 years ago
10.0
Excellent...Very quiet, small Riad. Food and service was good.
Verified traveler
7 years ago
6.0
This was advertised on Expedia as a hotel but is actually a Riad. Although the staff is very pleasant, the facility is most definitely short staffed and the one poor employee was the doorman, reception and server. The facility is a bit run down and not very clean. We had black mold on the shower ceiling. Although not the worst place I’ve stayed, it is far too overpriced for what you get. Definitely not the luxury, highly rated accommodations I was expecting. More like a 3 star Riad which should cost half of what it does.
Verified traveler
7 years ago
8.0
Arrived to a very warm welcome from Mohamed. He might possibly be the most professional, warm, and charming person we met in Morocco and we met hundreds of people. Morocco, btw, is refreshingly warm and charming. Mohamed also speaks perfect English. The location is extremely convenient. The Riad rocks.
David
7 years ago
4.0
L'Alcazar is a small riad-type hotel just a block inside the Rabat medina. The hotel interior is physically beautiful and well-kept but the hotel itself is very difficult to find, even for an experienced Rabat cab driver. There appears to be only one full time staff person who handles everything (concierge, checkin, even cooking) but whose lack of English resulted in a very difficult and unhelpful stay (for an English speaking solo traveler such.as myself). The staff person was unable to connect me to cabs, tours or English speaking resources, and some basics (such as batteries for a working alarm clock in the room) were misunderstood or left undone. Other oddities (such as loud playing of American Motown soul music during a mediocre dinner) can speak for themselves. I cannot recommend the hotel for any solo travelers reliant on English or access to local resources. For folks in a tour group with a fixed itinerary and guides, the hotel is probably fine. The website for the hotel bespeaks a level of comfort and convenience which, alas, is inconsistent with reality.
Verified traveler
7 years ago
8.0
Excellent service. Very friendly! Nice place and close to city center. In the middle of the old city. The only issue we had no possibility to regulate the heating and it was hot during the night
Lynn
8 years ago
10.0
L’Alcazar is an excellent riad located just a short walk from the Medina and the Kasbah. The decor in both the common areas and the rooms is exquisite, as is the rooftop patio with a view of the city. L’Alcazar is situated on an easy access street; we had no difficulty getting taxis when we wanted to explore the more modern parts of the city, yet inside the riad it is wonderfully quiet and peaceful. Breakfast is included with the room; it was delicious. L’Alcazar also serves other meals on request. Our stays at L’Alcazar at the beginning and end of our trip to Morocco were totally delightful. We would absolutely stay there again!
Roxana
8 years ago
6.0
Best thing about Alcazar is the location. It is located next to the main Medina street, has parking spaces nearby, 5-10 minutes walking distance to the cliffs overlooking the ocean waves, beach side strroll, the kasbah, etc. The downside was being next door to a religious school which will have a calls to prayer every morning at sunrise. The challenge was on our 2nd night that they had chanting going on from the evening until 5 am the next morning ( apparently this is a once a month event). The Riad itself has had better days, it does not look fresh, the carpet had many stains as did most of the furniture in our room. Our bed was upstairs with a not so easy staircase to climb up and down, bathroom is functional and clean but no shower ( just a tub ). The staff service and quality was quite good; they were friendly, attentive, with maid service two times a day which was different than other Riads we stayed at , we appreciated this.
Teresa
8 years ago
8.0
Very nice Ryad close to the Médina and Kasbah, excremental staff ( Mohammed ) who went above and beyond in making our stay pleasant and the Hotel manager was very nice as well. Our room though was a bit awkward to navigate because of the winding stair and there’s a gap in the bannisters that make it a bit of a hazard, carpet had stains as well but the terraza and the courtyard was very beautiful and clean.
Holly
8 years ago
10.0
I was treated like family by all of the staff who made my stay quite memorable. The ryad is a lovely old home with modern conveniences that make for a grand stay.. Tucked away in a little alley the location is very convenient and within walking distance of many desired spots. As a very experienced traveler I would rate this gem as one of my top stays in the region. Treat yourself and you won't regret it.
PATRICIA
8 years ago
8.0
Very nice people and beautiful place. Thank you to the team for their kindness.
Verified traveler
8 years ago
4.0
This is not a 5 star hotel, it's more of a 4 star. The Room we stayed in was rundown. Rug had stains.
dani
8 years ago
10.0
The staff here was friendly, the breakfast was awesome and the room with the terrace is comfortable and nice. Staff had great recommendations for dinner! We enjoyed our stay here.
maria
8 years ago
10.0
The hotel was excellent. Everything was beautiful and perfectly clean. The staff was very helpful at all times. Our party only spoke spanish and english and there was always a staff member around who spoke either one (as well as french, etc) which made things much easier than we expected
Ruthann
8 years ago
8.0
I stayed in this riad the last time I was in Rabat in 2015. Since then, the condition and cleanliness of the rooms has declined. There was mold damage in the bathroom and the carpet needed to be replaced. The location is prime, located right next to parking, but I would not stay there again if I didn't have a parking concern.
blair
8 years ago
2.0
Horrible service
Jane
8 years ago
4.0
We were expecting L'Alcazar to be a hotel. It was a very difficult to find riad. We were shown to our room to find it like a dungeon. Three meters wide, six long and four high, the two small windows were three meters up the wall. I expressed my dismay and was told, "This is your room." At midnight the door was opened and a man looked in, we heard later it was the security man, thinking the room was empty and a light left on. The next day we were transferred to a better room, but this room looked tired and grubby. There was only one TV channel in English, Chinese World News.. The price of beer was twice as much as at two previous riads. It was a very disappointing experience.
Yusuf
8 years ago
6.0
The hotel was hard to find then the entrance hall was very badly signposted. The hotel was pitiful and looked cozy but the bad thing was the common noise outside, partly from a lot of traffic but also from a party held outside from 6 in the evening to 6 in the morning. The most annoying sound came from the prayer pops that were so close to the hotel that it woke one for a long time. The breakfast was no elevation but in general an ok hotel if you want such a middle of the old town.
Verified traveler
8 years ago
4.0
Total disappointment in every respect, especially the staff.
Verified traveler
8 years ago
6.0
Room setup is mostly for appearance and not functionality. room does not have enough light.limited breakfast
Héctor
8 years ago
10.0
It was excellent
toto
8 years ago
2.0
Because our travel was taking longer than expected we advised the hotel of late checkin. We were told there was no problem and a staff member was going to be waiting for us. We got to the hotel just before midnight and as we had been told, warmly greeted except that there was no room. It seemed anticipating we would never get they they had sold our room away. They put us in a Riad about 10 minute walk away. They graciously offered us a free dinner. Yes, a free dinner after midnight. We were only looking for a good night's sleep. Not sure who is going to reimburse us.
Verified traveler
8 years ago
2.0
Great staff but horrible bathroom condition! It was dirty and not cleaned! Rust on walls and stained walls!
Verified traveler
8 years ago
10.0
Everything was great. The only thing is that they have not sent me the invoice of my stay. Their system was down when I checked out.
RP
8 years ago
10.0
Let me first say that Mohammad and Simo were fantastic hosts during our entire stay in Rabat! We were given a very nice two story room and Mohammad went out of his way when we arrived (late in the night) to provide an additional bed in the room and give us fruits since nothing was open for food. The Riad was close to all of the major attractions. Simo also went through a map to show us everything we should see that day. It truly felt like home and I would certainly stay here again!
Bernard
9 years ago
10.0
Personalized service was excellent
CAK
9 years ago
6.0
Beautiful hotel. Excited when I saw the tub but not enough hot water to use. Shower handle kept coming off. Cute robes but not very soft. Great bed! Awkward room arrangement-had to walk thru bathroom to go between rooms. Overpriced. Balcony was nice but not private.
Verified traveler
9 years ago
8.0
Nice spot for those who like riads. Perfect for visiting Rabat and its sites. Interesting (weird) floor plans in the rooms. Great people.
Timothy
9 years ago
10.0
As the hotel was quiet we were upgraded to a larger suite. The staff couldn't have been more courteous and helpful. Very peaceful and very well maintained Riad.
Thomas
9 years ago
8.0
Hotel is nice and clean. My room (suite) was large but no self controlled airconditioning -> luckily I was tall enough to open an outside window (window is at 2.20 cm height) otherwise it would have become pretty hot inside. The room decoration is not ok - a bit dissapointing in comparison what you see somewhere else for this budget. Breakfast was just panecakes. Ok for one night but not if you stay longer...
Burke Chan
10 years ago
6.0
Central location. Limited overall service. Very small hotel. Good breakfast. Much better options in the area.
Gareth
10 years ago
8.0
A very friendly, comfortable ryad, right next to the medina. Highly recommended if you don't like plastic hotels. Will definitely stay there again.
Toni
10 years ago
10.0
This hotel (ryad) was absolutely perfect! Details say it all in this completely renovated Moroccain mansion. Gorgeous tile mosaics, custom crafted furniture, and meticulously coordinated decor combine to create an intimate, yet majestic, setting to your vacation, business, or even your honeymoon trip. This hotel exceeded expectations in every way. The best I've seen in Morocco.
Michelle
10 years ago
10.0
I loved my stay here and plan to return with my children and mother! The staff were extremely helpful in directing me how to get around Rabat. The breakfast was filling and very nice. I loved that the location was right next to the shopping area and that it was easy to get taxis. The interior of the riad is stunning- I felt like I was on a movie set. I felt safe and relaxed and comfortable. I had read that hotel could be difficult to find as not well known by taxi drivers so I was prepared for this; however if you let the staff know approximately what time you will arrive, they do look out for you. One night I told the reception I would be returning from a conference dinner at 11pm and they were standing outside so it made it easier to find! They were very receptive.
Paul
10 years ago
6.0
Disappointing - room was small, and not furnished in keeping with what one would expect from a Riad in the Medina. An inferior room to the one booked was provided, with two single beds instead of a single king size bed. Breakfast and service were ok. There are better, more traditionally decorated Riad's in the Medina for the same money.
Verified traveler
11 years ago
8.0
The hotel is a charming ryiad, and is located at the limit of the old medina, which allows to live in the medina while keeping an access by car which is convenient when on business trips, a type of travel for which ryiads are in general a less convenient lodging options. The team is fantastic and do everything possible to help.
Verified traveler
11 years ago
10.0
Always a great stay at the L'Alcazar. I've stayed here 4 times now and every time is terrific. Beautiful interiors, great staff, excellent breakfast, the fastest wifi in Morocco! Awesome location near on the outskirts of the medina. Great rooftop terrance. It's good to remember when staying in any riad to bring earplugs. Fantastic stay! I'll be back!
BANH JJ
11 years ago
6.0
If you need to stay in a familiy hotel, then this hotel is the right one for you ? only 8 rooms, very friendly staff. Room is clean, but bathroom can be cleaner especially on the wall. Thanks for the friendly service.
Alfredo C.
11 years ago
10.0
This brand new Ryad located in the middle of the Rabat Medina was a bit hard to find and didn't seem much, from de outside. But once in, the impeccable service of Mohammed and his staff made us feel like we were the only guests in the building. Even if we arrived late, they reopened their kitchen, served us a delicious dinner and then provided us a great tea presentation on their rooftop balcony. Even when I mentioned that we ran out of toothpaste, the manager personally went out of his way and went to purchase some for us (at no charge to us). Next morning he had a driver pick us up at 5;30 am to drive us to the airport. It's hard to find people this caring these days. Kudos to you Mohammed and team. You are our next home in Rabat!
International Traveler
11 years ago
10.0
Such a wonderful welcome & great service. Beautiful inside, quiet, wonderful bed linens, and two lovely terraces overlooking the city & the ocean. Even breakfast was a treat. We were also within walking distance to everything. A beautiful oasis in Rabat.
Verified traveler
11 years ago
8.0
The staff was very professional and courteous. They spoke french to us, arabic to others and italian to yet more guests. Every request we made was promptly seen to. When the AC failed to work they were immediately on the task. We particularly enjoyed the breakfasts.
AB
11 years ago
10.0
This is a wonderful hotel with great attention to detail. It is beautifully renovated and extremely comfortable. The hotel feels very small and intimate, definitely a boutique hotel experience. The decor is charming but feels more Parisian chic than traditional Moroccan (which is great, depending on what you are looking for). The staff was very kind. The breakfast was very good with a choice of eggs along with traditional Moroccan pancakes and also fruit and yogurt. The bed was very comfortable, however we stayed in a suite with stairs up to a lofted bed and the stairs are extremely steep. It is not easy to go down them because there is only a railing on one side. That being said, it did not take away from our lovely stay at this hotel. We wished there were chairs or furniture on the rooftop because there are great views of Rabat but nowhere to sit. Overall I would definitely recommend this hotel, it felt safe and well cared for and was in a great location right on the edge of the Medina.
AB
11 years ago
10.0
We stayed at quite a few different riads during our travels in Morocco, while this did not feel the most authentic, it was beautifully renovated and one of the most comfortable that we stayed at. The hotel feels very small and intimate, definitely a boutique hotel experience. The decor was charming but felt more Parisian chic than traditional Moroccan (which is great, depending on what you are looking for). The staff was very kind. The breakfast was one of the best we had with a choice of eggs along with the traditional Moroccan pancakes and also fruit and yogurt. The bed was very comfortable, however we stayed in a suite with stairs up to a lofted bed and we are active people but the stairs were extremely steep for us. It is not easy to go down them because there is only a railing on one side. That being said, it did not take away from our lovely stay at this hotel. We wished there were chairs or furniture on the rooftop because there are great views of Rabat but nowhere to sit. Overall I would definitely recommend this hotel, it felt safe and well cared for and was in a great location right on the edge of the Medina.
Alec Anderson
11 years ago
10.0
We stayed in the Grand Premium Terrace Suite (only Lui) and loved it. It had a lot of character and was our first experience with a Riad. Corrine was awesome as was all the staff. Very interesting to talk to and they offered lots of valuable tips. We ate supper at the riad and the food was very traditional Moroccan and it was so delicious! The views from the terraces were beautiful especially at sunset and sunrise. The only thing negative is that the water got very cold in the middle of my shower at night. It was fine in the morning. This is the only reason we didn't give it all 5 ratings.
Verified traveler
11 years ago
10.0
The hotel rooms are absolutely gorgeous. The staff was very friendly and accommodating. I would recommend this hotel in a heartbeat. I have travel and stayed in many hotels in Morocco from 4 - 5 stars. This hotel by far surpasses them all in sheer aesthetic and friendliness.
Marc E
11 years ago
10.0
Stayed at L'Alcazar for 4 nights for business reasons. The hotel is tucked away in typical Ryad-Style, but nicely renovated, very quiet and benefits from a lovely service personnel (very forthcoming to any requirements like organising taxis, getting a bit of home-made food etc...). The location is also great as you are in the old part of town with a myriad of street shops and tiny streets to get lost in.
F
11 years ago
8.0
The riad is beautiful and very safe. The staff is nice, helpful, and always available. Also, what sets it apart from other riads in the medina is that it has direct access to the main street -- handy if you are there on business or if you need easy access to car/taxis for any reasons. However, the room we were in was quite damp --smelt like it and had infiltrations. Also, the food is not bad, but I would not recommend eating there: there are better traditional restaurants in the medina, which are not as expensive.
Verified traveler
12 years ago
10.0
Second stay at this magical place! A wonderful alternative to a big western style hotel. ABSOULTELY BEAUTIFUL place! Every detail was taken care of...trust me...if you're staying in Rabat...this is the place to stay! Great staff, great location, great food, fastest wireless internet in Morocco! I would give 6 stars if I could!
Starts From
$162.00 / night
4 impasse Benabdellah, Bab Laalou, Hassan, Rabat, MA
Nearby Landmarks & Visits
Non-smoking rooms
Air conditioning
Restaurant
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