Palais Amani
Chain: Not Available
Description
Luxurious Former Palace Accommodation
Spacious Rooms and Suites: Experience traditional furnishings and en suite facilities in each room.
Culinary Delights: Enjoy a daily Moroccan breakfast, a la carte lunch, and evening set menu with Moroccan and French cuisine options.
Pampering Beauty Treatments: Indulge in massages, facials, and oriental manicures at the hotel's spa.
Book now to immerse yourself in luxury at Palais Amani, where history meets modern comfort.
Sentiment Analysis
Beautiful building
Attentive staff
Fabulous Moroccan breakfast
Nicest towels
Relaxing environment
Oasis of calm
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Car hire
Massage services
Packed lunches
Availability Side
Classic Double or Twin Room
A flat-screen TV, free Wi-Fi, iPod docking station feature in this air-conditioned room, which has traditional and modern Moroccan furnishings. The ba...
Junior Suite
This spacious suite includes an elegant living room, free Wi-Fi and satellite TV. It is equipped with a private bathroom, i Pod docking station and ai...
Exceptional Suite
Featuring free Wi-Fi and a satellite TV, this air-conditioned room includes a spacious bathroom and an iPod docking station.
Grand Suite
Opening onto the garden and the hills, this spacious suite has stained glass windows, a living room and a bathroom with mosaic tiles. An LCD TV, free...
Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a positive aspect.
Service
Service was generally appreciated, attentive staff mentioned as a pro, with no negative feedback.
Location
The hotel is located in close proximity to many key landmarks and public transport, providing a relaxing environment away from the bustle of Medina.
Room Quality
Rooms described as beautiful building, comfortable beds, nicest towels, providing an oasis of calm.
Amenities
The amenities provided were satisfactory, with a fabulous Moroccan breakfast highlighted, but some guests mentioned the lack of spa services as a con.
Value for Money
Mixed reviews on value for money, with some mentioning expensive breakfast as a con, and others finding an oasis of calm from the bustle of Medina as a pro.
Food and Beverage
Breakfast and restaurant services were generally well-received, with the fabulous Moroccan breakfast mentioned as a pro, though some guests thought there could be more variety.
Overall Experience
Most guests had a relaxing and positive overall experience, describing it as an oasis of calm from the bustle of Medina.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessChristmas dinner is mandatory on Dec 24th at the rate of 95 euros. Saint Sylvester Dinner is mandatory on Dec 31st at the rate of 250 euros.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (74)
Sylvie
1 week ago
8.0
Le cadre, le patio rempli d’orangers
Cons: La nourriture pourrait être mieux !
José Antonio
1 week ago
8.0
LAURA
3 weeks ago
9.0
Kathryn
5 months ago
9.0
Beautiful building, attentive staff, fabulous Moroccan breakfast, nicest towels, relaxing environment, an oasis of calm from bustle of Medina.
Cons: Nothing to dislike.
Ramon
6 months ago
10.0
Excellent and beautiful Ryan. Would stay again.
Susan
7 months ago
6.0
Jeffrey
8 months ago
10.0
An Oasis of hospitality! Such a wonderful place. Best hospitality staff I have ever encountered. Every experience, from the hamam bath, to Baking classes, to the wonderful dinners outside were top notch. They even sat me down for tea and Ghribas at check in ! Highly Recommended
Randall
9 months ago
10.0
Loved our stay! The staff was super friendly and helpful. We chose to use the on site spa and would highly recommend. Excellent!
Andrew
9 months ago
10.0
The most beautiful hotel I've ever stayed at. Great tiles, courtyard, warm reception. I would definitely stay here again and highly recommend to friends
Joseph
1 year ago
10.0
Very pleasant Riad
Corey
1 year ago
2.0
This was one of the worst hotel experiences of my life. Stay away!
Mina
1 year ago
10.0
The hotel was very luxurious and relaxing. We really enjoyed the hotel history and the fact that it was restored to its former glory. The courtyard was beautiful and the terrace with the views of the old Medina was stunning especially at night. The rooms were spacious and nicely decorated with local artisan pieces. Excellent All the staff were very welcoming , courteous and friendly.The service was excellent. 👌
Cons: If you have a car the free parking in front of the hotel can be very difficult and sometimes unavailable. You can use public parking up the hill from the hotel and you have to pay for it.
Bill
1 year ago
10.0
Amanda
1 year ago
10.0
Wonderful experience. Staff/service were so kind and helpful. Rooms were so comfortable we didn't want to leave. Good location, close to the souks and also the main road (for taxi's to drop off)
Philip
1 year ago
10.0
Everything about this hotel is amazing.
Cons: Nothing at all !
Manishkumar
1 year ago
8.0
Clean and staff was very helpful
Pips
2 years ago
9.0
Perfect location at the edge of the medina Very relaxing environment The courtyard garden and roof terrace were beautiful Very helpful and friendly staff Excellent Spa
Cons: We booked at last minute so only the basic rooms available. I would have preferred a room with a bit more natural light but in all other regards perfectly comfortable. WiFi a bit sketchy but not unsurprising in the location
Anonymous
2 years ago
9.0
Khaled
2 years ago
9.0
JACOBO
2 years ago
10.0
Wonderful stay! Every single detail was perfectly taken care of. Friendly staff. The nicest people in the hospitality industry.
Armand
2 years ago
10.0
Great location! Friendly and welcoming staff! A beautiful and incredibly well kept property. Would highly recommend.
Sarah
2 years ago
9.0
Beautiful palace and friendly staff. we enjoyed the cooking classes amongst other activities.
Anonymous
2 years ago
10.0
Palais Amani is the perfect location to stay in Fez and experience all that it has to offer. The rooms are lovely, the staff go above and beyond and are so welcoming. The food is delish and the setting for the restaurant is so special. This is an authentic Moroccan experience not to be missed.
Jane
2 years ago
9.0
Ahmad
2 years ago
8.0
internal decoration, breakfast, friendly service
Cons: difficult to reach, no bidet in toilet
Swapna
2 years ago
10.0
We had a wonderful experience at the Palais Amani. The location and staff made our stay expectational. The staff communicated with us prior to arrival and all of our requests were taken care of - car transfer, guided tours, and they even opened up the kitchen early so we could have breakfast prior to departure. Wonderful experience!!!
Cons: NA
Bryan
2 years ago
6.0
Anne
3 years ago
3.0
Strange
Cons: First room, low ceiling and cramped. New room large but shabby, crumbling plaster in bathroom, shower faucet difficult to regulate. Door lead directly to,public court years. Drapes were heavy but holder to keep them back was broken. Could have easily been sewn back on. Treacherous walk to exterior of Medina. Had a huge crowd of people who made noise late at night then bombastic guest talking incessantly early in the morning. The Riad echoes and magnifies sounds.
Wolney
3 years ago
7.0
Mark
3 years ago
10.0
Wonderful property…Really a palace!! Excellent staff and service.
Bryan
3 years ago
6.0
Molly
3 years ago
10.0
Erika
3 years ago
10.0
We liked everything about this place, the staff is incredibly professional and kind. They can arrange everything for you and makes your holiday a dream! The Palais is beautiful, quiet, very clean, delicious breakfast & food at the restaurant. The Room is very well decorated, clean and the bed very comfortable. It’s in the middle of the Medina but it is so relaxing to enter Palais Amani and chill on the terrasse. We will definitely come back!!
Verified traveler
4 years ago
10.0
The front desk was over the top helpful with all of our needs -bus tickets, translations, questions, PCR test. The Riad is close to the parking area so it’s easy to get your bags to the room.
Jared
4 years ago
10.0
Great, beautiful hotel. Amazing staff, especially Loubna who took care of everything. Place is an architectural marvel in of itself + would gladly stay here again!
Khalifa
4 years ago
10.0
This is not my first time to stay in this lovely boutique hotel. I enjoy my time just chilling in the lovely garden in the hotel drinking Moroccan tea (attay). The rooms are clean and the food is fresh. the staff are happy to serve you at any time. I would highly recommend and sure will visit again. Thanks to all the staff was in the Palais they are great.
Zulkifli
5 years ago
10.0
Good condition and well maintained Riad with easy access from carpark.
Verified traveler
5 years ago
10.0
Wonderful stay, highly recommend. The place is really beautiful and the staff were very accommodating.
Verified traveler
6 years ago
10.0
Fantastic hotel with outstanding and helpful staff- would recommend without any reservations- an oasis of comfort and beauty
Crustina
6 years ago
10.0
The garden amazing!!! The light in the room could be stronger, too weak!
Susan
6 years ago
10.0
Wonderful location, charming and helpful staff, and the hotel itself is an oasis of calm within the amazing Medina.
Verified traveler
6 years ago
10.0
This hotel is the perfect escape from the busy medina - the impeccable customer service, the relaxing anbience and overall quality was first class.
rg
7 years ago
10.0
Location in the Medinah.Its amazing whats behind these doors-lovely garden and comfortable rooms
Mian
7 years ago
10.0
Easily accessible location with nearby parking. Wonderful staff and a quality property with care taken about service delivery. Great breakfast.
Verified traveler
7 years ago
8.0
Loved the modern updates in the historical medina. Gorgeous facility. Peaceful courtyard.
Verified traveler
7 years ago
10.0
This is a gorgeous Riad with a lovely courtyard garden. Rooms are unique and ornately Moroccan. There are some minor imperfections but these are to be expected in a place of such originality and character. The rooftop terrace is a lovely place to relax at the end of the day and have mint tea. The service is outstanding! The food is good but not great, the riad’s weakest point, but I would recommend it without hesitation and would certainly stay here again.
K
7 years ago
6.0
The main dining is just outside the room so if you have a group staying late for dinner and drinks after it can get very loud. We asked the front desk at around midnight to see if they could get the guests to lower the noise and nothing changed. Also if you sleep late, the noise is there in the morning. Other then that the experience was good.
Verified traveler
7 years ago
6.0
Attitude by staff to guests, particularly in restaurant is bordering on rude. Very obvious one is seen as a 'walking dollar'. Restaurant bills need to be checked as do check-out details. Suites were considerably larger than classic rooms, but for guests in ground floor rooms definitely not private, unless you drew the curtains! Our classic room on first floor was very dark, small and narrow. The location in the medina was good. The photos of the hotel are basically accurate but there is no way to identify atmosphere!
Verified traveler
7 years ago
8.0
This was roughing it too much for me. I didn’t like the tannery smell right in the heart of fez. The alley ways are cool but I don’t like the smell and grunginess. The room was ok but dark and old. The sheets were itchy. There was a bug that flew out of the chocolate next to my bed. The food was not that great though the breakfast was nice. I wouldn’t return unfortunately.
Verified traveler
7 years ago
10.0
I think breakfast should have been included for the price.
Amit
7 years ago
10.0
It was a maze as is most of fez to find the place, but once found it's a great location, great service and environment. Wasn't a fan of their restaurant, and expensive of course. Service was excellent but food was meh.
Luen
7 years ago
8.0
A fabulous Riad ,second time we have stayed here and not the last !!
Jean
8 years ago
10.0
A beautiful & very calm riad next to the medina with great food and great services!
Neil
8 years ago
6.0
First off, you should know that any structure within the Medina cannot be changed only renovated with restrictions. With that being said, the Palais Amani is a very traditional and vintage option if you want to be very near the action within the old walls. It shows it's age, but it also shows it's character. Staff is attentive and pleasant. Pretty good lunch and dinner options, though breakfast is basic. Rooms are quite large. Unfortunately they are doing some light construction which affects the quality (peace) of the stay right now.
Francois
8 years ago
10.0
We arrived in Marrakech from our ouvernight in the Sahara and what an amazing experience we had at the Palais Amani. Staff and even the owner were on site. Reception staff immensely helpful in arranging every little thing to make our stay perfect. Location is perfect and easy to get to by cab whether you come from the airport or simply want to cab it up to the Blue Gate for a dinner without the sweats.
Verified traveler
8 years ago
10.0
We found this Riad to be a hidden gem, and we met other guests who liked the serenity and amenities of the place.
Verified traveler
8 years ago
10.0
The hotel is a riad and is very charming with excellent facilities including a very good restaurant.
Pam
9 years ago
10.0
The stay could not have been more perfect from the warm mint tea upon check in to the fabulous food, incredible accommodations and beautiful Moroccan decor. But most of all the pleasant completely accommodating staff. We even had lovely conversation with the owner & his wife. I would recommend it to anyone planning to visit Fes.
naz
9 years ago
10.0
Had a grand suite with morracan style decorations. High ceiling with big colorful art work glass windows, living room and huge bathroom with big tub and shower area seperately. Breakfast on terrace or garden area, have their own restaurant facility and very well decorated, elevator too.
Daniel
9 years ago
10.0
Extraordinary Hotel. Beautiful and well located in the Medina. Excellent service and staff, great food! The only matter we would like to repair is the transparent entrance door to our room ) No. 8 ) why not make it opaque like the windows
Rahel
9 years ago
10.0
Loved it!
Joan
9 years ago
10.0
Amazing customer service. Staff warm and welcoming. Very comfortable room. Beautiful decor. Food excellent Easy access to old medina shopping. Would recommend hiring a guide for a few hours
Judith
9 years ago
10.0
From the moment we arrived the service was outstanding. We were greeted warmly and given all the information about Fez and assistance we needed. The hotel, being a restored palace is absolutely beautiful and has the most stunning large central courtyard. Would love to stay there again.
Kat
9 years ago
6.0
My experience started with two identical emails within 24 hours asking me a series of questions about my personal preferences and if I wanted to book other services they offer. Had I not answered the second, I likely would've gotten a third. I answered no to everything -- breakfast, day trips, taxi service, dinner in their restaurant, guided tour, spa/hamman, cooking and calligraphy lessons, etc. Arriving at the riad, I'm asked where my friends and luggage are. My booking was for one, and I didn't know I needed more stuff. Served mint tea, which was the best I had during my month in Morocco, my details were collected. Initially impressed by my room, I soon found three noise sources -- window facing one side of the alley, bathroom window facing other side of the alley going to souks, and room door allowing me to hear every voice and footstep in reception, hallways and riad's front door. Wifi also wasn't working, which is fine if I were on holiday and intermittently checking email and posting photos. However, I needed it to work for a block of hours. The only place it worked was downstairs in the courtyard -- public, noisy, cold. And even this dropped. Last thing is the grossly inflated prices of food and drink, day trips and services. Water is eight times the price outside the door. Day trips are double and triple the price, taxi service is triple and quadruple. If you're ignorant and want don't want to experience Morocco, Palais Amani is for you.
Mohamad
9 years ago
10.0
treated like family by owner and staff
bobby
9 years ago
8.0
Charming boutique hotel. Excellent staff. Breakfast is great
Sandy
10 years ago
10.0
Stunningly beautiful oasis in the middle of the Fez, Medina. You walk up a narrow winding staircase and find yourself in front of a gorgeous wooden door. You enter into a delighful garden with beautiful tile work. Our room felt more like a small guest house (we had two floors) and the staff treats you like royalty. Beautiful roof deck bar, lovely food, and a warm and welcoming staff. Absolutely loved this place.
Verified traveler
11 years ago
10.0
Lovely rooftop view over the old madina. Clean, comfortable rooms and nice moroccan courtyard.
Verified traveler
11 years ago
10.0
A truly wonderful hotel! The staff are incredible! Cannot fault any aspect of it!
Moniqwa
11 years ago
10.0
Beautiful hotel and excellent service!!
Verified traveler
11 years ago
8.0
Fabulous hotel. The only reason I didn't give it 5 stars is because of the location. It's not in the happening part of town, so you can't walk to cafés, restaurants, etc., but that area is a quick cab ride away.
Verified traveler
11 years ago
10.0
Very beautiful riad with great service. Always very helpful.
Verified traveler
12 years ago
8.0
Great in all aspects but it is at up-market end of the range. A very good experience and haven from the hectic Morrocan lifestyle. Food was good but really a bit overpriced for quality and amount. We had a delightful personal orientation tour of Fes - really good start to the stay.
Chris
12 years ago
8.0
Top notch service, cool, well-appointed room, friendly personable staff and ideal location on the Northern edge of the medina. I'd recommend this hotel to anyone looking to spend a couple days in Fes who wants to experience the medina from close up, while being able to retreat into a quiet oasis at the end of the day away from the hustle and bustle of the surrounding streets.
Susan
12 years ago
2.0
Only positive experience was nicely decorated rooms. But rooms are narrow and windows of first floors are right next to walkways, disturbed sleep by constant footsteps at all hours.
Verified traveler
12 years ago
6.0
The riad is beautiful but the staff is not very warm and doesn't seem very knowledgeable about the local culture. I don't think they know fes very well.