Riad Mabrouk
Chain: Not Available
Description
Panoramic Terrace with Stunning Views
This air-conditioned riad offers a breathtaking panoramic terrace overlooking the vibrant Jamaâ El Fna Square, just a stone's throw away.
Luxurious Rooms and Suites
Indulge in comfort with free Wi-Fi, a minibar, and an LCD TV in each elegantly decorated room or suite. Relax in a private bathroom and some rooms even boast a cozy seating area for added luxury.
Authentic Moroccan Dining Experience
Treat your taste buds to the flavors of Morocco in the riad's dining room, where traditional Moroccan cuisine is served to delight your senses.
Book now to experience the charm and luxury of this riad, conveniently located near Marrakech Menara Airport and the iconic Kotoubia mosque.
Sentiment Analysis
Friendly staff
Great location
Good service
Fantastic massage
Popular Amenities
Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Car hire
Massage services
Currency exchange
Hammam
Availability Side
Deluxe Double Room with Balcony
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides...
Family Suite
Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. This family room is air-condition...
Deluxe Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers ai...
Superior Suite
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a flat-s...
Deluxe Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a minibar, a wardrobe, a safe deposit bo...
Deluxe Queen Suite
This suite has a patio, air conditioning and satellite TV. a safety deposit box
Junior Suite
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with an inner courtyard...
Senior Suite
This suite features a mini-bar and satellite TV. a safety deposit box
Deluxe Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned doub...
Guest Sentiment Categories
Cleanliness
Guests mentioned cleanliness positively in multiple reviews, but some mentioned issues like smelly rugs and dirty cushions.
Service
Service was generally appreciated, with comments about helpful and friendly staff across reviews.
Location
The hotel's central and convenient location near key attractions received praise in various reviews.
Room Quality
Mixed reviews on room quality with mentions of spaciousness but also old design issues and unclean rugs.
Amenities
Comments about amenities were varied, with some highlights like the restaurant and bar, but complaints about noise and lack of hot water.
Value for Money
Views on value for money were split, with some feeling the price was high for the services offered, while others found it reasonable.
Food and Beverage
The food and beverage services received positive feedback in general, with a few guests mentioning the need for more variety.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel, with particular praise for the helpful staff and great location.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that New Year's Eve dinner is mandatory on December 31st and is excluded from the room rate .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (246)
Fritz
2 days ago
8.0
Lage super Frühstück super
Cons: Stadtzentrum eben nicht in einem Palmenhain auf weiter Flur alleine...
Viviane Maria
4 days ago
8.0
La ubicación es inmejorable. El personal muy amables sobre todo los chicos que están afuera (Mehdi y el otro) nos ayudaron contestando todas las dudas de caminos y puntos de interés) volveríamos sin duda.
Cons: Por la noche hay ruido, lógicamente porque está en el centro, pero volveré al mismo hotel sin pensarlo!
chuan
5 days ago
10.0
升级了更大的套间 是新装修的 不是传统房型 但是更加好住 位置好 服务好 早餐好吃
Cons: 无
Harry
6 days ago
9.0
Sfeer hotel en vriendelijk personeel
Cons: Niks
Gabbro
1 week ago
9.0
Maite
1 week ago
8.0
Silvia
1 week ago
7.0
JOAN
1 week ago
8.0
Bon esmorzar però faltaria més varietat
ANA MARIA
1 week ago
10.0
La verdad q todo...la ubicación perfecta y el hotel precioso...mejor de lo q esperaba
Patricia
2 weeks ago
8.0
El Riad disponia de todo. Las chicas de recepción nos ayudaron en todo lo que necesitabamos. La limpieza es impecable. El desayuno buenisimo (sobretodo los bizcochos). Y la habitación enorme
Cons: En la habitación habia algun enchufe salido/mal colocado y en el baño a veces olia a comida
László
2 weeks ago
9.0
MARIA FERNANDA
2 weeks ago
10.0
2 weeks ago
4.0
Le personnel sympa et l’emplacement top
Cons: Les lits inconfortables et le petit dej pas de choix
AndreaA001
2 weeks ago
9.0
2 weeks ago
8.0
LUCIA
3 weeks ago
7.0
Ubicacion
Cons: Iluminación
Marta
3 weeks ago
10.0
CARMEN DELIA
3 weeks ago
10.0
El personal muy atento sobre todo Meryam la chica de la recepción un encanto de niña muy cervicial, es la segunda vez que voy y volvería sin dudarlo 😊.
Laura
3 weeks ago
6.0
The staff, especially Cheima, was lovely and couldn't do more to help. The hotel has a fantastic position, 2 minutes walk to the Jamaa El Fna.
Cons: The Riad Is on one of the busiest roads leading to the square so it is extremely, extremely noisy. Expect voices, music, peddling and drums well into the early morning. In our first room (older wing) we spent the first night battling cockroaches. We wanted to leave but they upgraded us to a suite in the newer wing which was quieter and didn't come with a pest infestation. The suite was big and very nice but the beds are ROCK HARD, so beware. Don't come expecting a Riad experience, this is a big hotel with many elements of traditional architecture but mixed with modern standard design.
boris
4 weeks ago
10.0
Emplacement, gentillesse du personnel,
MARINA
1 month ago
8.0
Ottima posizione, bella struttura
Cons: Materasso estremamente duro rendendo il sonno più una tortura che un riposo
1 month ago
7.0
Not so good
Cons: Very ordinary, little disapointed for the price, lot Of stairs
mohamed
1 month ago
8.0
Locatie
Cons: Geluidsoverlast
Mariana
1 month ago
8.0
Good location
Cons: Could be more cleaner
Omar
1 month ago
1.0
Les dames de l’accueil sont adorables mais nous avons tellement étaient déçu !
Cons: La chambre était vraiment sale : il y avait toutes sortes de choses sous les lits, et même des cafards qui se promenaient parmi nos affaires. Nous avons également dîné sur le rooftop de l’hôtel. Pendant que je restais avec mes enfants, mon mari est descendu dans la chambre pour récupérer leurs gilets car il faisait un peu frais (vers 22h30). À ce moment-là, il a été littéralement pris à partie par un serveur, ticket à la main, craignant apparemment que nous partions sans payer. Je précise pourtant que nous séjournions dans l’hôtel, et qu’un tel comportement était totalement inapproprié et injustifié. Nous avons ressenti un profond malaise, d’autant plus que cette attitude semblait motivée par des préjugés racistes. J’ai aussi fait laver le linge (2€ par pièce) il est revenu avec les même taches, à se demander si ils ont effectué le lavage ou simplement un nettoyage à la vapeur de plus pour 2€ par pièce il n’est même pas repassé
1 month ago
10.0
Riad molto carino, vicino alla piazza principale e staff molto accogliente
cristian sergio
1 month ago
5.0
La ubicación que es excelente, a pocos metros del último lugar hasta donde llegan los taxis y en plena zona turística
Cons: La habitación contaba con un mantenimiento deficiente. Se tapara el lavabo; el inodoro no estaba totalmente fijado y se movía. El desayuno muy precario en frutas y en variedad de jugos. Ninguno de los cuatro días nos dejaron aguas en la habitación y tuvimos que pedirlas en recepción, y en dos de esos días tampoco nos dejaron todas las toallas. El personal de recepción fue atento pero no nos supo ofrecer una excursión a Esaouira fuera de la programada, que salía a las 7.00 AM. Y, por último, se nota demasiado que el RIAD no fue un palacio original readaptado sino una obra simulada. Comparado con otros Riad genuinos que estuvimos en Tanger y Fez, este es un mero establecimiento comercial, que además como tiene una terraza hermosa con un gran restaurant está invadido por los turistas que no se alojan en el hotel y que, por ejemplo, usan el ascensor perjudicando a los huéspedes.
1 month ago
8.0
María Fernanda
1 month ago
6.0
La ubicación, la terraza
Cons: La incomodidad de desplazamiento.El desayuno.no esta a la altura del hotel.
1 month ago
8.0
Location
Cons: Noise from the street outside at night. Also pillows not comfortable.
Irina
1 month ago
9.0
Hanane
1 month ago
10.0
Joaquín
1 month ago
7.0
Buena Ubicación habitación espaciosa recepcionista muy agradable y simpática
Cons: En el desayuno eche de menos mas variedad de fruta.En la terraza superior no me permitieron tomar un café y un Té a las 22:00 de la noche.
Parisa
1 month ago
10.0
Posizione di Hotel, Roof di hotel
Cons: Colazione
Claudia
1 month ago
9.0
ANTONIO
1 month ago
7.0
Khan
2 months ago
8.0
2 months ago
2.0
Rien trop bruyant tous les matins est soir ils traînent des table sur leur terrasse notre chambre était juste dessous le matin à 6 h est le soir à 20 h pendant deux bonnes heures Infernales , malgré les avoir prévenu ça n’a rien changé
Cons: Rien les fenêtres qui donne sur la rue très passante ne sont pas isolés le bruit des gens qui crie les les scooter jusqu’à 2 h du matin
ANTONIO
2 months ago
7.0
La ubicación perfecta, el desayuno un poco flojo, y la habitación que tuvimos los primeros días muy ruidosa ya que daba a la calle principal y frente a ella hay un puesto de venta de zapatillas con la megafonía muy alta conectada dia y noche. en la segunda etapa en el hotel nos dieron otra habitación mucho mejor y mas tranquila. EL hotel esta bien, aunque le hace falta mas mantenimiento y una actualización del mismo .
isabel maria
2 months ago
10.0
Todo perfecto,la chica de recepción un encanto
Happe Didier
2 months ago
8.0
La proximité des lieux à visiter
Cons: Un peu bruyant car en travaux actuellement
Sandra
2 months ago
8.0
-Accueil très agréable, nous avons eu un vol annulé et la réceptionniste nous a bien aidé -2 grandes chambres dans une, 1 pièce avec 2 lits simple et l’autre avec lit double, bonne literie -Hôtel très bien situé à côté des souks et de la place Jamaa el-Fna -Petit déjeuner buffet
Cons: -Hotel en renovation -Chambre sur rue avec du bruit la nuit car Marrakech vit la nuit
alvarez
3 months ago
10.0
El hotel es muy bonito y original. La habitación y el baño están muy bien. El desayuno es variado y el personal eficaz.
3 months ago
10.0
Elisabeth
3 months ago
8.0
Adil
3 months ago
7.0
Ludhi
3 months ago
10.0
Location, spacious suite room for our 4 person (2 adult and 2 children), excellent breakfast, lift
Cons: Wi-fi could be improved
Fawsy
3 months ago
7.0
Abdel Fatah
3 months ago
10.0
Idéalement situé au cœur de la Médina. Hotel très beau authentique Un petit déjeuner à emporter nous a été préparé car nous partions à 4h du matin.
Cons: Il faut s attendre à beaucoup de bruit toute la nuit.
Dounia
3 months ago
8.0
Staff bravissimo, ottima colazione, posizione centrale
Jasmin
4 months ago
9.0
La posizione dell’hotel e l’arredamento scelto
Marhoum
6 months ago
10.0
The location
Cons: No parking and it was under construction some remodeling was going on
Andrew
7 months ago
9.0
Very central and hotel/riad tastefully furnished including room with great eating/ bar facilities, great views onto the city.
Cons: Some parts still under construction but should great when finished. Food and drinks fairly expensive.. The food could be more wholesome for the price.
Anna
7 months ago
7.0
Had a fantastic massage
Cons: Very cold at night
Ezaaz
7 months ago
7.0
Good location to the market, clean and restaurant on top of the building.
Cons: Could not operate the TV, the safe was not bolted down. It was difficult to locate the room due to the old design.
Sonny
7 months ago
9.0
The staff at the reception were extremely helpful and friendly. I was very well taken care of. A special shout out to Chaima who made sure my stay at the hotel was extremely comfortable and enjoyable. All in all I couldn’t have made a better choice of accommodation in Marrakech all thanks to the staff at the reception, bar and restaurant. I highly recommend this hotel to anyone for a great holiday in Marrakech.
Alexis
7 months ago
8.0
Chaimaa.was exelent. And the girls too. HOT Water will take time to arrive at floor.
916kathleena
8 months ago
4.0
This is one of the worst hotels we have ever stayed. Its hallways and rooms are very very dark. The room was not very clean and complimentary breakfast minimal. We awoke to cockroaches in the morning. Front desk staff were helpful with boarding pass assistance but could not have cared less about the room concerns. Roof top restaurant was good.
Robert
8 months ago
10.0
Khalid
9 months ago
10.0
Shuhuan
9 months ago
8.0
great location。 room was huge. breakfast was good
Cons: bit noisy due to machine next door. bathroom was a smelly from restaurant fumes
Yazmeen
9 months ago
8.0
The new part of the hotel was really nice and clean. The restaurant had amazing food and entertainment was amazing. Khadija the breakfast manager was very welcoming with a great smile and very attentive. Checking our food was satisfactory and always came over to top up our drinks.
Cons: Breakfast could have had cereal as an option, which we mentioned and they were looking into adding to the menu. Possibly more seasonql fruit options as only orange was on the buffet table
Mohammed
9 months ago
9.0
Very close to the medina, great WiFi
Cons: Little noise at night being so close to the hustle and bustle
Richmond
9 months ago
9.0
Location of this place is amazing (maybe not for small children can be noisey untill midnight) right in the center 50m to the main square (Market) The Mabrouk is beautiful inside the bedrooms are a bit tired but very clean ..amazing skybar
Cons: The price of beer is umm like 9 euros for 33cl
Muddaser
9 months ago
10.0
Eddiny
9 months ago
8.0
GABRIEL
10 months ago
10.0
Hotel muy bien ubicado y renovado
Amer
10 months ago
10.0
Arvinder
10 months ago
7.0
Location
Kyo
10 months ago
9.0
Monsita
10 months ago
9.0
Vanessa
10 months ago
7.0
Great location, super friendly staff. Nice bar on the roof.
Cons: Breakfast was terrible - not even any coffee! Cleanliness of rugs and cushions in room, they were smelly and dirty Communal toilets were all dirty
Shelley
10 months ago
5.0
Location
Cons: .. not a demanding person but for that price I expect hot water .. nothing worse than after long travels not to have a hot shower .. nor the next morning. They put me in the old section that’s def due for a refurbishing ..
Bun
10 months ago
4.0
Très très déçu. A part l’emplacement en plein Jamaa Fnac, tout était limité!!! Notre chambre était à côté des cuisines et en dessous du réfectoire du petit déjeuner. Aussi je vous laisse imaginer le bruit et les odeurs. Impossible de fermer l’œil avant 3 heures du matin et après 6 heures. À tel point que nous avons écouté notre séjour à cet hôtel… Nous avons payé 4 nuits et ne sommes finalement restés qu’une. Le personnel nous a dit qu’il avait trouvé une solution pour nous mettre dans une autre chambre mais très sincèrement nous avions quelques appréhensions de la suite du séjour dans cet établissement. L’hôtel a mal vieilli, il nécessiterait de gros travaux de remise à niveau. Et je vous parle pas des premiers contacts avec l’hôtel : ils nous ont presque forcé de prendre leur dîner de réveillon du 31 qui était à un prix exorbitant, plus cher qu’en France!!! Quant au personnel, il est accueillant mais sans plus, le « minimum syndical ». Nous venons régulièrement à Marrakech et cette fois ci nous avions privilégié l’emplacement mais l’expérience fut très décevante au delà de l’aspect financier. Passez votre chemin.
Yolanda
10 months ago
6.0
Staff were very nice and helpful and the hotel has an excellent location to see the centre and all the Medina and zouks. Breakfast was good with warm traditional food made for you right in the moment. We also had one lunch in the hotel and NYE dinner and the food was delicious. The riad had a very traditional feel and decoration, it is nice and beautiful.
Cons: We were very unlucky as our bedroom was very close to the kitchen, so we could hear everything until late at night. We asked to change our bedroom, and the staff at reception were very helpful and accommodating and offered us to move to a different bedroom. Unfortunately, this bedroom had a leak from the air conditioner that was dropping to the wall and floor, so we had to come back to our previous bedroom as there were no other bedrooms available. As we stayed for NYE, we had to have NYE dinner at the hotel, at the cost of 120€ per person. We were told to come to reception at 10pm to receive the music band and then go upstairs to the terrace and start dinner. However, when we went to the reception, we were told that plans had changed and to go upstairs directly. When we arrived, we found our reserved table was taken and mostly everybody was already having dinner. The service was very slow, we and other people around us were waiting a very long time for food. We started eating at 10:30 and finished at 1pm, after midnight, at this point we were just tired and we wanted to finish and go. It was very unfortunate as the environment was good and we were looking forwards to this dinner so much, but due to delays and poor service, it wasn't a great experience, specially after paying 120€ pp. On the morning before leaving, we asked in reception if we could book a taxi to go to the airport. We paid 20€ upfront and booked it for 12pm, however when we arrived, the taxi was not booked, and the receptionist called the taxi company at that point for them to come. After the taxi driver came walking to the hotel, he took us to the street where the normal taxi stop is. I am glad I asked before getting into the taxi, as the taxi driver said the taxi was not paid, and I needed to pay 10€ for the trip. I had to run back to the Hotel were luckily we were given our money back so we could pay the taxi. I would avoid booking taxis with this Hotel.
Maria
11 months ago
3.0
Cons: We booked the transfer from the airport but no one came. When we wrote from bookings that said they would send a driver but didn’t so we waited another 30 minutes before we took a cab. When we reached the hotel the receptionists was pretty nonchalant about it. Said that we would get warm tee since we had been standing in the rain but it never came. The room was cold and the aircon didn’t work.
Malika
11 months ago
10.0
We had a great time at Riad Mabrouk. Amazing location and great staff. We had everything we wanted! Will definitely go back!
Cons: Nothing we loved every minute
Malika
11 months ago
10.0
We loved the breakfast as it offered moroccab traditional food as well as continental breakfast
Cons: Staff were super friendly
Anamaria
11 months ago
8.0
Location, price, breakfast, employees
Cons: The noise from the street vendors going on all night
Skrfamily
11 months ago
9.0
Great location. Close to main market. Not noisy. Very friendly staff. Easy to communicate.
Cons: Nothing..
Barry
11 months ago
7.0
Bed
Cons: Breakfast nosy room
Nasrin
11 months ago
10.0
Fazleenah
11 months ago
5.0
Good
Cons: There was a problem taking payment from my card, and the staff made it seem as if I was trying to get away without paying. Thankfully the payment went through, but it left a bitter aftertaste for me.
Timothy
1 year ago
8.0
David
1 year ago
5.0
The staff in the restaurant(s) were hard-working and always pleasant. Well done!
Cons: A supposedly deluxe room: no mini fridge, no telephone link to reception, no room service... Hmmm. A very pokey room. The fixtures, fittings, furniture all looked tired, scuffed, stained (especially in the restaurant areas). Not worth the money. I would visit Marrakech again (I think), but I would not stay here again.
Shaw
1 year ago
10.0
Lardin
1 year ago
9.0
Avza
1 year ago
10.0
Staff were really friendly and helpfull
Cons: Wifi not so good
Pedro
1 year ago
10.0
ALL VERY LIKE
Alexander
1 year ago
6.0
Every thing wa good
Peter
1 year ago
8.0
Lady on reception very helpful
410lalid
1 year ago
2.0
Review for SPA: A lovely gentleman working in one of the local restaurants recommended this spa for a massage. He translated for us at the desk and they all agreed 300 dirham for 60 minutes. After he left the ladies at the reception insisted on 350. There is a massive language barrier but using a translation app, we explained to them that this was what was agreed and out of principle, they should not be elevating their prices after. They hesitantly accepted however instead of receiving 60 minutes of a massage we only received 30. The lady kept disappearing in between to serve other customers and started another gentleman’s hammam at the same time in the other room which I could hear very clearly through the door. They also let us sit in the dark for about 15 minutes at the end so in all we only received 30 minutes of actual massage. Definitely do not recommend. Disappointed by the dishonesty, integrity and quality of the massage.
suki02
1 year ago
2.0
So, this was recommended by staff at a restaurant we went to. Went with my friend today 11th Sept. We agreed a deal for full body massage 1 hour via his translation. Well, what an absolute disappointment to say the least! The price was disputed by the manager when we had agreed the price and we only received 30 mins massage where the lady kept disappearing thus only getting 30 mins from an hour!!! No refreshments offered. I do not recommend this place and we will not visit again any time soon!!
Jessica
1 year ago
9.0
Mohammad
1 year ago
8.0
Excellent location, Friendly welcoming staff (especially thankful to Shaima who got our room prepared for early check-in). Air conditioning worked nice and reliable.
Cons: Not all rooms wheelchair accessible i.e. partially reachable via stairs. Internet WiFi did not work for the first couple of days due to a fault, but after complaining several times it was repaired and then later worked reliably with good connectivity. Room/toilet doors need repairs as they are not lockable. Surprisingly the toilet seats don't have inbuilt bidet, very disappointing.
Robert
1 year ago
10.0
We often stay here .The crew are fantastic .So helpful .The Riad is in the best location and has had wonderful renovations but has retained all of the original coloured glass, amazing doors and original tiles .We left at 6.00 AM , all of the power was off and we couldn’t get out of the hotel but we were thrilled to meet our friend who was always at reception for years .He appeared from no where out of the darkness and helped us with all of our luggage through to a side door and took us down to a taxi for the airport Without his help we would have missed our flight .This is the kindness that brings us back to Mabrouk .Thank you and Kind regards
Irfan
1 year ago
10.0
Robert
1 year ago
10.0
Robert
1 year ago
10.0
playzwithpaper
1 year ago
8.0
Riad Mabrouk is not to everyone’s taste but it is a traditional riad with extremely friendly and helpful staff, hot showers, a clean bed all at a good price - what more could a weary traveler need. I was very happy here - less so some of my party. My room was spotlessly clean and the towels and bath mat were changed daily but there are lots of unexpected steps and dark places so you need to be careful walking around the riad. Also the spiral staircase around the lift shaft needs younger feet than mine. I did venture up and down there a couple of times but wouldn’t want to repeat the experience. The Riad is well placed to walk everywhere in Marrakesh but anyone with walking difficulties might find its location a problem because transport doesn’t pass the door. There are lots of porters at the end of the road to bring your luggage should you need help. Overall I’d happily stay here again and look forward to returning to Marrakech
oliviaamaay
1 year ago
10.0
Whilst walking down the square we found a sign for massage. We decided to come on our last day before getting our flight and what an amazing idea it was. We had the couples hammam & massage for 550 MAD which we thought was great value compared to some of the other prices elsewhere. Afterwards, we think it was amazing value. We were in the hammam having a full body scrub for around 30 mins before having a full body massage for around 45 mins. The ladies were excellent. We feel completely relaxed and it’s ended our time in Marrakech perfectly. Would recommend to anyone.
Soufiane
1 year ago
1.0
546farzanap
1 year ago
6.0
We booked this Riad as a package holiday. On entrance we had a warm welcome by two men at reception and morrocon tea. Our room was so dark, curtains hung from the wall with non existing window. It felt like a jail. You could be in the room all day and it would feel like midnight in there. I had to use my phone torch to get ready. Our room could not be changed as rest of the rooms were more expensive and at a different price said the man at reception. The breakfast was basic, nothing special cold coffee, creps and tastless omelet. On the positive side, the deco of rooms were nice..Our room was cleaned daily with fresh towels and complimentary shampoo and shower gel. The hotel leads to a busy market place and the main madina which we really enjoyed. Lots if places to eat outside the hotel. If you want a quiet holiday this is not for you. Wahab at reception was very friendly Most staff were kind and helpful.
Khalid
1 year ago
1.0
Location is great close to jamma elfena
Cons: Riad in not cleaning. Bad service not customer service
Robert
1 year ago
8.0
Location was the BEST!
Cons: Staff requested we pay in advance 200 Dirhams for a 5:00 AM text to the airport, but then taxi never showed up.
Kerry
1 year ago
8.0
Traditional style Riad, great location.
Cons: Bathroom needs upgrading
JOHN
1 year ago
8.0
The hotel was a traditional Riyadh and had reasonable facilities. The staff were great and very welcoming.
Adriancm74
1 year ago
8.0
Staff we're great and helpful. Shama on the reception was a brilliant help.Great location just off the square. Rooftop bar that actually served alcohol.
Shahana
1 year ago
10.0
Excellent location. Staff were very helpful and friendly. Beautiful hotel and a rooftop restaurant with breathtaking views. Ulysses was extremely helpful. Thank you
Cons: Lights in the corridors didn’t come on till quite late. It was very dark.
Praveen
1 year ago
7.0
Great location. The lobby and the property was clean. It had lifts and the breakfast buffet was good.
Cons: Our particular room was a big let down. It did not have any of the fancy decorations like what they have in the pictures. It was small and the toilets were not very clean.
Melissa
1 year ago
9.0
It’s right in the main area, beds are comfortable, the staff is nice and helpful both in the hotel and the restaurant. The food at the restaurant is good.
Cons: The water pressure in the shower was not good.
Waqar
1 year ago
10.0
Hotel conveniently located near Jemaa El Fnaa square and koutoubia mosque. 1 km from Bahia Palace. Has a nice rooftop lounge and dining with excellent views of Marrakech. Staff was friendly. Ask for Ilyas when you arrive and he will offer many good recommendations during your stay. Shayma at the reception was also polite and accommodating. I would stay here again with family.
Hussein
1 year ago
8.0
Best location if you are looking for a place to stay in Madine. Its located right at Jamaa el Fnaa. Very friendly staff. Helpful in every way. Chaima and Nouhaila try to make your stay as comfortable as possible.
Cons: Weak wifi, shower cabin was small and the showerhead could not really be aimed correctly.
claudia
1 year ago
2.0
Sono stata al Riad Mabrouk a Marrakech e devo dire che è stata un'esperienza negativa. Il personale, seppur gentile, è completamente inefficiente. Ho fatto solo un paio di richieste e ci hanno messo giorni per accontentarle, se poi ci sono riusciti. Gli ambienti sono squallidi, poco illuminati e sporchi, pieni di polvere incrostata da chissà quanto tempo. La notte è un incubo: non si può mai dormire prima dell'una a causa dei mercanti che urlano sulla piazza davanti all'hotel. La cosiddetta colazione a buffet è inesistente. Esperienza da cancellare
Ben
1 year ago
4.0
Nice location
Cons: On our arrival, we were told that our originally booked room wasn’t available because of the rain. So far no problem, if the room we got for the other 2 nights wouldn’t have been worse than the first one. There was no window, no seating area, mold in the shower. When we had to change rooms, it was inconvenient because they made us change rooms during the day without prior notice. We got no compensation for the inconvenience and the lady at the reception showed no empathy whatsoever. Breakfast was really bad for the price: old and dry bread, no variety, no fruits, Nothing fresh. Also the tables didn’t get cleaned when people left. So we had to eat at a table with dirty dishes from the groups before. All in all the place didn’t meet our expectations and looked way more promising. If you’re looking for a authentic riad with a friendly service, this is not the place. It feels more like a Tourist Factory.
Katrin
1 year ago
3.0
Adam
1 year ago
10.0
Perfect location and beautiful rooms - the staff were lovely and friendly
Cons: Nothing it was Peru
Amanda
1 year ago
9.0
Perfect situation for the main square, jemaa el fnaa. Also minutes walk away from the main bus terminals and taxis. The Medina is very close and the riad is situated on a busy street full of shops and cafe/restaurants.
Cons: The noise continued until the early hours, accepted this is a main shopping area but the revving of motorbikes and loud shouting is a bit much. Ask for a room away from the main street if you have trouble sleeping
877jille
1 year ago
10.0
This Riad is situated close to Jemaa-el-fnaa market square in the old town of Marrakech. It is very busy with cafes and people and restaurants and life! So close to the Souks too, so it’s easy to go shopping !! The entrance into the Riad is cool and opens out into a large marble reception area. Very welcoming staff greet you and take you to your room. The rooms are located in the older part of the building which is gorgeous Moroccan design, beautifully tiled, with little seating areas and gorgeous big arch windows that let the light shine through to the central part of the Riad. Our room was en suite, only down point here was the shower head needs to be replaced and a few tiles in the shower floor. Otherwise again, lovely room with western toilets. Bedroom had a wonderful king size bed with ornate framed bed frame. Large coloured A frame glass windows which looked out to the centre of the Riad and a lovely little juliette balcony. Breakfast is served upstairs via a lift into the restaurant and the sun greets you warmly as you choose your breakfast and then they bring it to your table when ready. A lovely place to sit in the sun and very lovely staff as well. Our stay was made the best by the staff that work there. They made us extremely welcome and helped us whenever we asked. I will definitely book again. They didn’t want us to leave and I felt a little tearful leaving them. I felt like I had a second home!
Karima
1 year ago
9.0
The location was perfect very close to the Medina. Lovely Riad with great service and food and restaurant. Would definitely recommend it to anyone travelling to Marrakech!!
Cons: Hot water was an issue one day. Breakfast Host was not so friendly and she wasn't able to assist with what we wanted.
Aleksander
1 year ago
6.0
Good location
Cons: The shower is hopeless. couldn't shower there. The water goes from freezing cold to boiling hot. up and down every 10/15 seconds. Let it run for a while, hoping it would stabilize, but to no avail. Went to a spa close by just to wash myself.
Natashia
1 year ago
8.0
The staff and food was amazing *****
Lisa
1 year ago
5.0
Loved the decor and staff were very friendly location was great.
Cons: Noise levels both from inside and outside were unacceptable. The shower was cold unless you had one very early . Breakfast was chaotic with no replenishing on food ,drinks,plates or cups and it was very cold in the eating area.
hahaSmg
1 year ago
6.0
Hotel has a very good location, we stayed there during the earthquake , they never clean a room , even a mess after the earthquake, we had a room with a lot of walking , service at a front desk was so rude and unwelcoming
Travel741776
1 year ago
6.0
The room was very clean and cleaners came in every day. Bottle water was provided. No coffee or tea facilities. Would of been nice to sit on the balcony and have coffee in a morning. The breakfast always started late. There was not much on offer for breakfast. The coffee dispenser was broke and had tissue holding it in place. The kitchen staff could not communicate in English. There was no safe in the room, we asked several times but we’re not provided with one. When the cleaners came in the day, they would leave our balcony door wide open so anyone could enter our room. So we had to carry our passports and money everywhere we went, which is not ideal. The staff in the restaurant were slow and not very attentive. Given the higher prices compared to other places I would of expected better service. The waiters struggled to light the heat lamps and it was very cold. The food it’s self was good though. We used the hammam in the hotel. This was not a good experience at all, again lack of communication made it every difficult. The staff talked amongst their selves and seemed very unhappy to be doing their job. We felt so uncomfortable because they were arguing amongst them selves as to who would do the massage during the hammam. This has never been my experience previously at other hammams. Our room was at the front of the hotel with a balcony facing the main tourist area, the noise was unbelievable and went on til early hours of the morning. It felt like an authentic experience of Marrakesh though so we didn’t mind after a couple of nights and were so tired we would of slept stood up. If you don’t want to be pestered from stepping out of your hotel, do not stay here. I wouldn’t stay in this hotel again. I have nothing to compare it too though. So this may be harsh. It did feel like a truly authentic stay in Marrakesh. Right in the hustle and bustle.
James
2 years ago
10.0
Cons: no armchairs in suite no bedside lights
Sommai
2 years ago
7.0
Staff were kind and helpful.
Cons: Didn’t make up the room everyday during my stay.
Peixiang
2 years ago
10.0
I like anywhere 😊
Cons: Nothing I didn't like
Melody
2 years ago
10.0
Great location
Tomas
2 years ago
9.0
Siham
2 years ago
8.0
Anonymous
2 years ago
10.0
A very good hotel in a location close to Jemaa El-Fnaa, and a nice hotel. The young man in the reception is always smiling and very courteous. He answers any question. Honestly. A wonderful hotel and wonderful workers.
Cons: A very good hotel in a location close to Jemaa El-Fnaa, and a nice hotel. The young man in the reception is always smiling and very courteous. He answers any question. Honestly. A wonderful hotel and wonderful workers.
Majeed
2 years ago
1.0
Cons: I regret to say that our stay at Riad Mabrouk was a far cry from the Moroccan hospitality we were looking forward to. Many of the photos in the listing are misleading. An unfortunate confluence of neglect and poor service made it one of the most uncomfortable nights of our travels. From the outset, the room was swelteringly hot, turning what should've been a serene haven into a furnace. With outside temperatures soaring above 90 degrees Fahrenheit, the air conditioning, instead of providing relief, seemed hell-bent on replicating the Moroccan heatwave inside. We found ourselves opting to leave the windows open, as the outdoor heat was oddly less punishing. However, this decision invited other unpleasantries - a rogue honeybee which stung our daughter being the most distressing of them. Adding to the discomfort, the room refrigerator stood as a non-functional showpiece. Despite several complaints, our pleas for repair or replacement went unanswered, leaving us without any means of cooling our beverages. Our distress continued with a dysfunctional hairdryer and a claustrophobically tight bathroom space. The door was so stiff that our children needed assistance to open or close it, often resulting in loud, disruptive slams in the middle of the night. Despite multiple complaints and discussions with different front desk personnel across various shifts named Hassan and then Nabil, no solution was ever provided. The promises made to call a technician for the AC or provide us with a cooler were blatantly disregarded, reflecting an alarming lack of care for guest comfort. Finally, after a restless and uncomfortable night, we decided to leave, despite having paid for six nights. The fact that the management refused to issue a refund was the cherry on top of this unpleasant experience. We even visited the Riad again after a day to meet the manager named Shaikh Ahmed who promised to have someone reach back out to us the next morning, which never happened.
Mathana
2 years ago
10.0
Very nice staff
Cons: Na
Naima
2 years ago
8.0
Friendly staff and excellent location. Definitely stay there again. Very peaceful stay.
Cons: Detachable shower head as it was fixed on the wall.
Leonid
2 years ago
10.0
Just great overall. Extremely attentive staff.
Cons: accessing most rooms involves stairs. It is a maze.
Tim
2 years ago
9.0
Excellent staff, all very friendly and helpful. Excellent location close to Jemaa El Fna and Souks
Cons: Wifi available all over the property did on occasion become erratic for signal. The bed whilst a good size was not the most comfortable. These would not stop me returning.
Danielle
2 years ago
10.0
Colin
2 years ago
10.0
Wow! What an amazing place! Came here for my 50th birthday with 15 friends and the management and staff were amazing. So friendly and even let my friends DJ on the incredible roof terrace which had views all over Marrakech. Perfectly situated for the main square and shopping. Highly recommend - fun open-minded place - for everyone - regardless of race, gender, sexuality or any nationality. Will def be back!
Michael
2 years ago
10.0
Wirklich super perfekte Lage, nähe am Zentrum. Gerne wieder wenn wir in Marrakesch sind.
Gregory
2 years ago
9.0
The location was excellent, nice breakfast
Cons: There wasn't anything to dislike
Annemarie
2 years ago
6.0
Dicht bij veel bezienswaardigheden. Bedden niet confortabel, en een minimaal ontbijt.
Mariam
2 years ago
10.0
Location was fantastic! Perfect for families/couples/girls trips. ALOT to do in the area.
Błażej
2 years ago
10.0
The location of this place was perfect. Only a few meters from the main square which allowed us to dive in the rhythm of the locals and their pace of life. All the shopping could quickly be dropped which made all the difference. The stuff at this hotel was amazing. They helped us with every need we had and were always happy to give advice. The room was very clean and quiet despite the central location. We really enjoyed our stay there.
Olga
2 years ago
8.0
Abdellah
2 years ago
7.0
Márcio
2 years ago
8.0
Jeremy
2 years ago
8.0
Vernon
2 years ago
5.0
good location
Cons: uncomfortable room, beds packed in, nowhere to sit, uncomfortable mattresses
Madame
2 years ago
9.0
Very nice staff at the hotel. And the wonderful service at Nisrine and Youssef Restaurant, I felt like a queen.
Ian
2 years ago
7.0
area very lively
Cons: had too pay twice
Matthew
2 years ago
8.0
The location is superb, and overall the staff were friendly. The rooms are very nice and clean.
Cons: The breakfast could be better. The first morning the waitress was too busy on her phone to let us know that we could order stuff from the kitchen too. I only figured this when I saw some residents after we'd finished doing so.
Inayah
2 years ago
6.0
the location was fantastic if you are looking for easy access to the main square, souks, and new Marrakech
Cons: there is no patio that comes with the Junior suite. the patio is an indoor shared space that anyone who is staying or visiting the restaurant can access. I didn’t have access to the tumble dryer also mentioned.
Fouad
3 years ago
8.0
Staff is awesome and helpful. Very close to Jemaa al Fna, great point to start adventures.
Cons: To Fly back after 4 Days :)
Juliette
3 years ago
8.0
Brian
3 years ago
6.0
The room was nice, the rooftop restaurant and bar were very nice, but the two do not go together very well. We could hear the live DJ on the roof in our room every night. He was very good, but when we go to bed, we want to sleep, not listen to music. This riad would be perfect for someone that wants to stay up late, but if you are interested in early mornings, I would not recommend it. The staff, on the other hand were phenomenal. They were helpful and accommodating.
Eva
3 years ago
9.0
James
3 years ago
6.0
Very nice building and decor in a great location near Djemaa El Fna however we were misled about the swimming pool. It is clearly marketed as a useable pool but turned out to be decorative only. It is a proper pool with working showers etc so is a policy decision not to allow use. The staff were unhelpful offering contradicting reasons for the change in policy. Eventually a water park trip was offered as an alternative but this wasn't convenient or necessary with a perfectly good pool in the hotel.
Jon58
3 years ago
8.0
Ahmed
3 years ago
8.0
Steve
3 years ago
8.0
great central location in the bustling Medina! excellent shower with hot water! clean!
Cons: internet was very bad for such a modern place,only got connection sometimes. the hotel is on the main strip and is noisy every night until about 2am!(I was fine with it but it might be a problem for some) staff were ok but not as friendly compared to other riads I stayed at.
Abdul
3 years ago
10.0
everyting
Cons: N/A
Bd-uk
3 years ago
7.0
great location, can be rowdy at night as so close to the main square. breakfast is good, but limited, no menu option, just the same for all guests
Cons: pool is for show only, and on the hottest day 48 degrees, the pool should have been allowed, but in the listing it shows the pool,but remember its just for show
Hind
3 years ago
10.0
Comportement et le sevice
Philippe
4 years ago
6.0
Le plus c'est sa proximité immédiate de la place Jemaa el Fna. Le personnel est aimable et serviable. Par contre, hôtel assez bruyant du fait notamment d'une animation en soirée, et le service du petit déjeuner assez moyen.
Hassan ali
5 years ago
2.0
The property is closed due to covid-19. However hotels.com Have taken my money and are refusing to refund me my money even though the hotel was closed so they were unable to provide me with their service. Utter disgrace. I am a very loyal customer with hotels.com. However I wont be booking with them in the future.
Verified traveler
5 years ago
8.0
Situacion excelente. Zonas comunes muy bien. Desayuno bien. Habitaciones aceptables, estan viejas y algo destartaladas. En conjunto se puede decir que es recomendable
SUSANA
5 years ago
6.0
Pensé que era un típico Riad, pero es más bien un hotel, en el que el patio está ocupado por un ascensor y una escalera, perdiendo el glamour que esperaba. La habitación y el baño bien, aunque con poca luz. Como en la azotea hay un bar q abre por la noche y sirve copas, hay un poco de jaleo. La zona de recepción necesita una actualización. Lo más positivo, su cercanía a la plaza. Lo más negativo, a las 11,30 de la noche se pusieron a recoger en el bar e la azotea, arrastrando todo, y el ruido en los dormitorios era muy molestos; a las 12 silencio.
Susan
5 years ago
8.0
Nicely decorated hotel with a roof restaurant, great complimentary breakfast. I found the beds a little too firm.
David
5 years ago
8.0
Great location. Close and walking distance to the markets and souks, but not so close thag you get all the noise. The place could have been cleaner.
Verified traveler
5 years ago
4.0
El Riad muy bonito, desayuno escasísimo, nada de fruta, pides agua y te lo cobran una vergüenza. Sin agua varias horas del día, el personal muy bien. Los dueños del Riad unos jetas.
HENG
5 years ago
10.0
everything good!
Verified traveler
5 years ago
8.0
Sehr gemütliches, orientalisches Riad, was von außen so nicht vermutet wird. Direkt in Medina und somit mittendrin. Tolle Dachterrasse. Frühstück ein bisschen mager, aber das war schon ok.
Yang
6 years ago
10.0
Staff are friendly, location is great.
Mimi
6 years ago
8.0
La ubicación magnífica, muy cerca de todo lo.interesante de la ciudad, el hotel muy bien decorado y el personal muy amable
Verified traveler
6 years ago
8.0
Etablissement propre et bien entretenu malgrés sa situation geographique
Verified traveler
6 years ago
8.0
Établissement très bien situé et très propre mais piscine inaccessible
Verified traveler
6 years ago
8.0
Accommodatie was prima, locatie was GEWELDIG! Het enige minput was het ontbijt. Gelimiteerd, en helaas geen fruit. Voor de rest prima hotel. Het personeel was ontzettend vriendelijk en behulpzaam!
Sanghui
6 years ago
6.0
위치는 최고입니다. 조식은 허접.. 먹을게 없고요..광장이랑 엄청 가까워요.. 광장(야시장) 그 위치 생각하시면 최고에요...
Richard
6 years ago
10.0
A wonderful stay at a great Riad. The staff we wonderful and always willing to help. The Riad was clean and tidy. Air con can be a bit loud but worth it due to the heat.
Verified traveler
6 years ago
8.0
Really helpful staff who serve guests in one of the nicer places in the area. Would definitely recommend to others.
Verified traveler
6 years ago
8.0
Lovely riad in a perfect location, Fantastic staff. Really good value. Sky bar is perfect for food, drink and watching the world go by. Only negative is the bar has a DJ from early evening and the music is loud and goes on until midnight. The noise permeates the whole place and getting any sleep before midnight is almost impossible.
Verified traveler
6 years ago
6.0
I would not rate the hotel 4* - basic amenities were not right. No Hot water in shower one day, rooms too noisy, AC not working, knock on the door to make bed so no 'do not distub' sign. Having said that location was really central, staff and reception were helpful and tried to resolve the issues.
Verified traveler
7 years ago
8.0
The rooms and hotel was lovely, however the only thing I disliked was the electricity issue we had and the outlets. The outlets were loose and almost falling out and every time we’d charge our phones the power would go out. Other than that it was nice, and in a great location.
Louise
7 years ago
8.0
Mabrouk is a big, old Riad... faded in places but full of character and well maintained. Due to heavy rain our room had a leak so when we arrived we were taken to a charming hotel nearby for 2 nights and upgraded when we returned. Great location near centre of town, but there is therefore noise ! We had s lovely stay :-)
Maria Katrina
7 years ago
6.0
It's a beautiful hotel and staff service was impeccable. It's just that the shelves/ furniture were very dusty. Otherwise, it would've been perfect.
Santiago
7 years ago
8.0
Great location centrally located to major attractions. Located on a side street away from the main square and noise. Upstairs lounge has a great atmosphere and opens late. Great services as well. Good for a late snack or drinks to unwind from your day. Downstairs restaurant is a different story. Staff seem to be always distracted and very slow attending tables.
Mohammed
7 years ago
6.0
The location is excellent very close to the main square. But the suite I booked is basically in the restaurant and you is very noisy during breakfast and dinne, apart from having to walk past diners whenever you leave or enter. The room itself is spacious and clean. I checked in with my fiance who is Moroccan. And although she was not staying with me, obviously as per our belief, she came to the room the first 2 days. But on the last day we were told she is not allowed in the room, not even for a few minutes. Although I respect local rules, this should have been said when we checked in as we were clearly a couple, she also was very upset by a personal comment made in earshot of her by a female manager. This was very unprofessional and almost ruined our last day. I personally can only praise the other staff members as they were friendly and helpful. Shame it was spoilt by one individual. I would still recommend the hotel, just not the suite.
Verified traveler
7 years ago
10.0
Close to the famous square. Authentic Medina feel. Wonderful staff and comfort. Highly recommended.
Sabina
7 years ago
10.0
Great property near the main square. Great staff, very helpful and accommodating, and the building is really beautiful. Plants, archways, beautuful nooks to sit and chat. It has a great roof top restaurant and bar, also small misauc tile pool wuth lots of lounge chairs was a big unexpected plus to chill out between actuvities. The spa is great too. Like an oasis on a lively block with everything you need right there. Two cafes on street level. I will definitely return next time I’m in Marrakech.
Verified traveler
7 years ago
8.0
Fantastic riad. Great location near the main square. Fantastic rooftop bar as well that makes good cocktails. Only complaint is room that we stayed in was facing the street. On a saturday night, it was really loud with sellers screaming until ~2 am.
Verified traveler
7 years ago
10.0
This Riad was just amazing , excellent position from the Riad you can go everywhere, really safe area . The staff was really friendly and helpful, I really recommend.
Gio
7 years ago
10.0
This Riad was just amazing , excellent position from the Riad you can go everywhere, really safe area . The staff was really friendly and helpful, I really recommend.
Julia
7 years ago
10.0
The property is truly beautiful and awes inspiring. It felt like a fair tale when wandering floor to floor. The room was spacious, clean, and wonderfully appointed for my stay. The staff went above and beyond to ensure I felt safe, informed, and special. The restaurant and bar supplied a great selection of tasty food to appeal to any need. I truly cannot say enough about how wonderful my experience was at the riad!!! I did not want to leave.
Louise
7 years ago
6.0
I booked a superior double room and was very disappointed with our room. There was a smell and the room was not at all what I expected. It was small and the door was close to the bed it almost hit it. I complained and was moved to a suite which was much nicer. The service was excellent and the spa treatment was amazing. The riad is very close to the Square so was very busy and noisy until all hours of the morning. The size of the riad made it feel more like a hotel than the intimate feel of a small riad - Just depends on what you want!
Eric
7 years ago
2.0
Arrived to hotel as planned. They didn't have a room available and sent us away to another hotel. They planned to have us switch back to their hotel - but since my family would be on a tour the next day with an early start - we chose to move to an alternate hotel with rooms available for our entire 4 day stay. Very disappointed that else couldn't stay in the hotel we booked and planned. Staff were nice but didn't have solution for us to stay with them.
sma
7 years ago
8.0
We were a family of 4 and were given a large two king bed room on the ground floor. The room is very nicely decorated with beautiful stained glass windows and super high ceilings. Unfortunately, that room is also right next to the hotel restaurant, which meant that as staff setup in the morning and cleaned up at night, one needs to endure the noise that comes along with those activities, not to mention the chatter and noise of guests that decide to eat late. So avoid that ground floor room if you can. The shower also drains excruciatingly slow. Having said that, the location of the riad is perfect. So close to Jamaa el Fna, but not so close that you can hear noise. There's a bakery a few steps away and a corner store nearby for water and munchies. All in all, a four star out of five stay.
Verified traveler
7 years ago
10.0
Great location to explore the Médina. The staff made wonderful suggestions for places not to miss
Ameet
8 years ago
6.0
This hotel/riad was nice but was under construction/repairs and no was unavailable... still location was amazing, 1 min from the big market and staff was super nice :)
Labin
8 years ago
8.0
The hotel was pleasent and the staff was very mindful of its customers. Checked in smoothly and swiftly. There was an issue with the room we had but they send the maintenance man pain mentioning it. The problem didn't remedy so the next day we was moved into another room. Used the hammam and massage service in the hotel spa. It was reasonably priced as per the local average prices. I have visited Hammams previously and I have found different countries and spas tend to do the hamman differently, yet all with the same final result. Came out nice and clean and went into the massage. First visit to the massage wasn't as hard or deep as I would have liked it so I dare say I didn't feel much, but for the average person it would have been a pleasent relaxing massage. When I went back the next day for my second session, I mentioned this before the hamman and massage and I have to say, she gave it her all and it was amazing. I felt like a tenderised piece of steak. Overall a very nice place with very nice staff. Also very helpful with anything I asked , And a good guide to how much I should expect to pay for what. Thanks to my hotel reception guy, the one with the glasses, forgot his name, I saved a lot of money on taxis and even the horse and cart. Everyone charges extortionate rates but if you know how much you should pay, you know not to accept ridiculous price offer. Horse and cart was charging people 150-300 in front of us and we only paid 50 dirhams
Verified traveler
9 years ago
10.0
The Riad although non-descript from the outside it certainly had the wow factor from the inside, located in an excellent central position unfortunately close enough to the largest Mosque to be awoken at 5am by the call to prayer!
Minhaj
9 years ago
4.0
I was disappointed with the room the walls were wet under the air con which made us both sick. we were sick for the second week since the stay in the hotel. Due to the wet wall we had throat irritation and now on antibiotics. I didn't like the entire smell of the hotel it smelled just like an old hospital. The noise in the hotel were too loud which didn't allow us to sleep even properly. The restaurant floors were always cleaned while people were eating during the breakfast time which made us sick and the smell of the cleaning solutions made us loose appetite. This Hotel shouldn't have any stars given. I don't know How it got 4 star. Very Disappointing!!!
Verified traveler
9 years ago
10.0
Excellent location, good service, safe. A bit difficult to communicate with the staff in english, but I absolutely recommend this Riad.
Mitchell Lee
9 years ago
8.0
The traditions of old Marrakech are apparent in every detail, expect no cookie cutter chain hotel, this is what travel is all about.
Verified traveler
9 years ago
10.0
Amazing hotel very clean and staff are just so welcoming and polite
rachael
9 years ago
10.0
Superb , very clean, helpful staff, highly recommended X
Diane
9 years ago
10.0
Fab location. I cannot express enough how beautiful this riad is. Close to the square. Can be a little noisy at night as rooms overlook restaurant in central courtyard. But hey, after a hard day's bartering and sightseeing, sleep won't be a problem. Staff helpful and friendly especially Hannah on reception.
David
9 years ago
6.0
Overall not bad little Riad for the money. Bed was very hard and room was a little stuffy due to small outside window. Safe would not work even after exchanging it. Staff were non-exsistant most of the time. Big issue, they demanded a 3euro per night/per person at the end of our stay for "taxes". Outright rip off. We strongly said no money. This lost them our normal room tip because they were rude. There is no such tax, a scam from desk staff early in the morning. Be sure to get price up front for everything.
Alison
9 years ago
10.0
The road was beautiful with its Moroccan decor and elegant touches. staff where friendly and helpful Location second to none.. Everything was a very short stroll away. Breakfast was good. Continental and basic,but keep in mind pork is never on the menu really here so if you don't expect a fry you will be happy with what they serve... Fresh orange juice, homemade yogurt, pastries, omelette tea coffee.... All with a smile. I couldn't stop taking photos of the place I just thought it as beautiful... Felt like a special little oasis....
Rebecca
9 years ago
10.0
Couldn't fault it even slightly. Pleasant staff, gorgeous building and comfortable, clean rooms. I could go on but to summarise, everything was perfect and I don't have a bad word to say!
Verified traveler
9 years ago
4.0
The room was very small and crammed and had a damp, dirty smell to it. When I first walked into the bathroom, I noticed a bundled up (presumably dirty) towel on the floor, so I assume they did not fully clean the room, or made a mess after it was already cleaned. Then, I saw a gigantic cockroach on the bathroom counter. It was disgusting. Not what you would expect for this price and for the rating it got. As for customer service, there was no one at the reception desk for a while, leaving several guests waiting to check in. Then, when he arrived, he seemed very aloof and was not very friendly.
Verified traveler
9 years ago
10.0
Wonderful stay. Moroccan hospitality at its best. Nice cup of tea to welcome me and everyone was very friendly. The spa was good as was the restaurant. A very nice, relaxing and pleasant stay.
Verified traveler
9 years ago
6.0
Lovely hotel however the room was very dusty. Couldn't stop sneezing everytime we were in our room. Air conditioning was good. Room was cleaned every day. Shower was very nice. Not very sound proof. Great location being right next to jamaa el fanaa. Staff were pleasant and helpful.
lou
9 years ago
10.0
We Loved it we booked it in July it's a great place.
Verified traveler
9 years ago
8.0
The ryad itself was stunning, morrocan theme throughout. Beautiful resturant with natural sun light coming through. Amazing terrace perfect for relaxing, catching the sun with mint tea. Very close to jema al fna however downside was it was very noisy outside til 2am most nights from the souks and resturants. The bed was not the most comfortable, quite hard and with the noise didnt get much sleep most nights but still an amazing ryad. You could hear the doors banging early morning and late night from other rooms and if anyone was outside your room you could hear them very clearly, kinda lacked privacy esp been away on a couple holiday. You could hear the staff moving chairs downstairs at 7am onwards, all noises would echo throughout. All the staff were very helpful. It was a shame that there was a lack of irons but wasn't too bad despite this.
robert
9 years ago
10.0
Hreat hotel with exceptional staff very well looked after with 3 free breakfasts as it was our wedding annivery, also friluit and flowers left in our room, very kind and location is also excellent, great stay and would stay here again
Verified traveler
9 years ago
10.0
Room 16 on the front street...it's Not quiet!
Verified traveler
9 years ago
10.0
Brilliant location. Had issues with our room on first night so they moved us immediately and upgraded us.
Shirley
9 years ago
6.0
My train got delayed so I got there after midnight but I called ahead and they waited until I arrived. The hotel staff were friendly. As soon as I went into my room, I found that the room was facing a market street which was too noisy and they moved my room to quieter one immediately upon my request. It was quieter but this hotel's location can't avoid loud noise from vendors in the street. The room was spacious, clean and well maintained. As you know Riads don't have elevators and it's quite hard to move your luggage. The hotel is only 2mins from Jemma El Fna square so if you like to explore the area, it's in the perfect location.
Verified traveler
9 years ago
8.0
Excellent location, next door to main square. Lots of shops and restaurants. Nice Hotel and friendly staff.
Brandon-Karryanne
9 years ago
6.0
I am giving this hotel a 2* because we were put in the wrong room! we booked a SUPERIOR SUITE which on the description says 2 bedrooms. We checked-in and was given a triple bedroom. We asked the receptionist and she insisted that we booked a regular suite and not a 2 bedroom suite! We showed our booking and the description but she didn't move us to the right room. Was very disappointed. We were very excited to have a big room and hang out in there as we were a party of 7 people with 3 different room bookings. I don't understand how that was misunderstood. The booking clearly stated that we had a superior suite 2 bedroom. I really wanted to give this hotel a 1* because of this. But on the bright side, the riad was beautiful overall and the waiter was very nice and friendly. The receptionist was alright, but didn't know how to handle the situation.
Qudsia
10 years ago
8.0
Everything about this hotel was good, from room to breakfast. All facilities in the room were as described and I should have rated it 5 for everything. The location was perfect for the square with restaurants nearby However for me there was one letdown which was the young blond hotel receptionist and her rude manner. ( the older receptionist and the male rec were very nice) She was unhelpful when we needed a WORKING iron and when my husband left some items in the room, she was not co operative. He therefore lost some expensive items. When the electric faulted, she was rude again. If this receptionist was removed, it's a wonderful riad.
kevin & heather
10 years ago
8.0
Very nice hotel and spa. Located very central to main square and markets. Hotel managent very helpful
M.S
10 years ago
8.0
Very well situated in the middle of the walking street of Medina, easy to find, close to all attractions, with nice inside and outside restaurant with good food. The disappointment was the room, it has a windows to hallway, and even when it close you can here everybody passing and talking there, but this is apply I think to all riads, the walls and windows has no isolation...
Aimee
10 years ago
6.0
Riad Mabrouk was average- while it was a beautiful building in an excellent location, it is not for those who like an early night as constant noise from the street continues until 2am. Breakfast was ok- lots of breads, a yogurt and an omelette. Rooms were satisfactory, though the shower wasn't attached to the wall so you had to hold it yourself whilst washing. There was no gym, contrary to what is advertised on the site.
Aly
10 years ago
8.0
This Riad was quite beautiful! The service was kind, they even kept my bags overnight while I went on a Mount Toubkal excursion, the location is great, right next to the main square but with that there is a slight noise issue but that did not bother me. The only noise that did bother me was the sounds of cats fighting early in the morning and it happened a couple of times while I was there, there are a couple of cats that linger in the restaurant area and I woke up to these terrible noises of cats fighting in the courtyard which was worse than the street noise from the crowds outside. Also, when I first arrived there was a dead cockroach on the floor and towels were sprawled messily all over the bathroom as if they had rushed to get the room ready for me. Nonetheless, the breakfast was wonderful and I would recommend this riad to anyone staying in Marrakech.
abdullah
10 years ago
8.0
Overall great experience and great value for a family of 4. The ONLY downside was the local noise which kept us from getting a good night sleep. Once we brought this to their attention, they were nice enough to change our room to quitter side and offered complimentary Hamam (bath middle eastern style).
Raymond
10 years ago
10.0
The Hotel was great. It's a beautiful hotel and it was super clean. Moona and the rest of the staff were fantastic. They helped us book trips to Essaouira and a camel trek to Zagora. They even held our luggage while we were doing an over night camel trek. The rooms were great, the location is amazing with quick and easy access to Djemaa el-Fna. What's really crazy is that you are right on the main square and you it wasn't loud or noisy at all. You go from chaos outside to complete peace inside. It was a great place to stay, the staff was fantastic. They gave us suggestions for places to eat that were all great. They even gave us a run down of what to do and how to get around the town. All in all, should we return to Marrakech, we will stay at Mabrouk again. It's beautiful and clean and everyone was super helpful.
Raz
10 years ago
10.0
The raids main central court is a real showpiece. You are wowed as soon as you see it and wowed again everytime you step into it throughout your stay. With the skylight open, the whole place is bathed in fabulous sunlight. The ground floor has the main restaurant which leads to a bar area (alcohol is served at this Riad). Through the lobby area is the reception and the admin offices. The rooms are then accessed via a staircase from the Rue Bani Marine entrance. Our room 20 was on the top floor near the terrace. The room was just fabulous. Large, spacious with a marvellous double bed, dressing table, side tables and a wardrobe. A safe is provided free of charge. The large bathroom had a large wetroom shower, toilet and sink with hairdryer. Fresh clean towels are provided daily. There is a TV with multitude of channels but sadly not many English speaking. There is also air-conditioning again, free of charge. The rooms are cleaned meretriciously by the cleaning staff who seem to work from early morning to evening. As a matter of fact the whole raid is kept very clean by these army of ladies. As mentioned, fresh towels are provided daily and the bed is made up everyday. The Riad offers a fabulous set breakfast of fresh orange juice, tea/coffee, croissants, cakes, pancakes and what I can only describe as an Indian paratha. There is also an option to have eggs if required. We loved it, so much so, we are returning back in September.
Tamim
10 years ago
8.0
The hotel is in Excellent Condition provided you are not too sensitive to noise. I really enjoyed the fact that I walk out of my room and I was in the centre of Medina. The rooms are extremely small and the equipment is basic. For example there was nothing to hang my towels on in the bath room. The service was great. We were greeted well and the receptionist gave us useful tips and advice about do's and don'ts
Ajac
10 years ago
8.0
Nice Morrocan-ethnic décor, clean and comfy. A lot of good food around, 3 minutes walk from Jemaa Al Fna so can be a bit noisy from people walking by at night. Nice view from the rooftop. A few small issues though - the sink and shower drainage of my unit were half clogged & I can't really work out the 2 remote controls for the tv/decoder - so I can't watch the tv (Funny I never have problem with remote controls in previous hundred hotels)
Verified traveler
10 years ago
4.0
The riad and stay were great, but when I tried to check out, the combination for the safe no longer worked so someone from the front desk had to help me. Unfortunately, I was then overcharged by about 35% for the stay. When I pointed out the incorrect charge with a printout of the Expedia reservation confirmation, the person at the front desk said that they will credit me for the difference. The original overcharged amount, which I never signed for, has shown up on my credit card but the credit has not so I had to file a dispute with my credit card. Again, the riad is great, and it is also quiet despite being in a central location, but be careful that you don't get overcharged if you stay here.
Nicole
10 years ago
10.0
We had just arrived by a taxi that dropped us off a few blocks away, without luggage (someone took it at airport by accident), and we were feeling stress. We were offered a free upgrade to the nicest suite on arrival. Then our host offered us tea while she walked us through a map of the local area. She recommended an onsite spa special for us, and proceeded to make all arrangements while we had a delicious lunch in the hotel restaurant. She completely turned our day around for us. The riad is very lovely and right at the Djemma El Fna, and central to all sites in the Medina. Great experience & we'd definitely stay there again.
Sabina
10 years ago
8.0
Stayed during mid November. Was a pleasant enough stay and would recommend to others. The breakfast was very nice. You have to be very clear about tea if you want english tea (best to say tea au lait) as they will give you mint tea or english tea without the milk! Hotel was in a fantastic location and you can shop and stay out right till then end when things start to close up as you are so close to your hotel. Feels safe too and the hotel is on one of the cleaner streets with lots of small cheap eateries. We were in room 18. The room is exceptionally noisy (I gave it a 3 because of this)and the double glazing does not reduce the noise levels at all. You can hear people walking, talking and coughing in the street below in the middle of the night. (this did not necessarily put me off on a short trip, but longer stays, I think I would be a bit annoyed) Also, shops don't close until about midnight and its very noisy so if you are happy to sleep after that its fine, But an early night is out of the question. My dad slept in a room in the middle of the hotel and it was totally quiet however. Super King Bed and bedding very cosy and nice. No tea facilities in room. I don't think its the done thing in morocco? Hotel decor is very traditional and nice. There are lots of stairs and nooks and crannies and my parents found it difficult to get around in the hotel. Also has a nice roof terrace. Overall a nice stay and I would recommend to others for a short stay.
Carrieann
11 years ago
10.0
The perfect Moroccan riad! This property is located right in the heart of Marrakech, just steps from Jemma Fna square and the souk. The decor is beautifully decorated in traditional style - the sunlight filtering through the stained glass windows reflected on the white walls, creating dazzling eye candy. The woman at reception could not have been more helpful or nice and she spoke great English. We only had one night in Marrakech and this property completely satisfied my itch to stay in an authentic Moroccan riad...my only regret was not having time to utilize the spa. My only complaint would be the noise level...our room overlooked the street, which was great, but loud once we wanted to sleep. I would not hesitate giving this property a 5 star rating.
Thomas
11 years ago
10.0
Interior is superior. The staff is very,very customer centered. The desk people are smart, experienced and really friendly. They made our stay a pleasure. The rooms were attractive. The hotel was located near the sights. I would stay there again.
Anita
11 years ago
8.0
Hotel has good decor but sadly rooms do not live up to expectation
Verified traveler
11 years ago
8.0
The room was basic but perfect for our stay. The hotel was in the heart of the hustle bustle and less than a minute walk from the famous square. The food was lovely and the hotel staff were very helpful. The room has lovely decor...we enjoyed our stay :)
Richard P.
11 years ago
10.0
This was my first experience in a Riad. It was absolutely gorgeous. The young lady that checked us in was beautiful and a joy. The place is overwhelming, I'd stay here again in a minute. One block from the center of EVERYTHING! The main market where cobras are moving to flutes playing, shops, outdoor dining of authentic cuisine (check out table #1). Stay here, you won't regret it. I am a fan of Riads (mansions with an interior courtyard) over Dars (mansions without interior courtyards). No need to spend the money for a hotel.
nasreen
11 years ago
10.0
We had a brilliant stay, the riad location is central, if you don't mind the noise outside. The staff were pleasant and very helpful. The rooms were spotless and cleaned daily with rose petals scattered almost daily. I would recommend this riad to all.
Dunk
11 years ago
8.0
Great base for a quick stop over- a few easy minutes walk to the main market square and right in the hub. Room was lovely- clean and tidy, with a great shower. Reception was really friendly and helpful, we were told breakfast started at 7am, we had a bus to catch so was great for the early start but when we went to the dining room at 7:30 we found both members of staff asleep and the cleaners still mopping the floors? The waitress was grumpy and the food generic if not a little poor in choice. I stayed here again a few days later but that'll be for the next review!!
Janette5054
11 years ago
10.0
The Riad is situated just metres away from the main square where all the action is but once inside you cannot hear any noise. On arrival we were greeted with mint tea and pastries, our luggage was taken up to the room. Clean towels every day and lovely clean rooms. The building is beautiful and staff very welcoming. Whilst breakfast is the same each day it was fine, you can always vary what they offer as you get quite a lot of plates of food.
Mark
11 years ago
10.0
A nice boutique hotel with a great interior design felt like you were staying somewhere different to the usual generic city hotel. It doesn't have many guest rooms so it seemed quite personal. Very friendly and helpful reception staff. The hotel has a front entrance to a bustling street and also a rear entrance to a quieter street. Literally a one minute walk to the main square so is the ideal location to be close to great sights and sounds that the main square has to offer. Although the hotel is on a busy street, this simply adds to the fun atmosphere and by around midnight the street noise seems to disappear altogether allowing a peaceful sleep. The room was a decent size too. There is a good rooftop terrace from where you can get a great view of the city. The breakfast was really good/big so there wasn't a great need for much lunch. There was a security guard at the rear entrance too (not that it seemed necessary buts still good to have). I recommend this hotel and would choose to stay here again if I ever returned to the city.
Helen
11 years ago
8.0
Excellent location. Beautiful building. Very good value.
Sharon
11 years ago
10.0
Very well situated traditional morrocan riad, only seconds from the square. Breakfasts are superb, rooms are comfortable, staff are attentive and speak English well. Taxi can be sent to the airport by the riad if you call ahead, this costs 200 dh. Security in the hotel is good, and the safe is free of charge. Bill is payable in dh at the hotel, the price quoted by hotels.com includes all taxes and charges so no nasty surprises.
Verified traveler
11 years ago
6.0
The location of the hotel was fantastic - right inside the walls of old Medina, just walking distance from the Souk and the bustling markets of Marrakech. I do not recommend it to anyone looking for a quiet place to relax, obviously, because it is right in the middle of all the action and there is loud noise throughout late hours of the night. The hotel staff spoke minimal English, but enough to assist me throughout my stay and offer guidance on my day trips. They also offer various day trip packages and a spa. The food at the hotel was also of very good quality and the ambiance was traditional Moroccan throughout.
Verified traveler
11 years ago
6.0
This riad is pretty nice. Best possible location. Had some noise issues though with the restaurant inside it and also the loud music coming from the square. Staff was very friendly
Ian
11 years ago
8.0
Good breakfasts. Traditional bedrooms and hotel. Lovely roof terrace and views. Hard working and helpful staff. A few things not working in room, but it is Morrocco. Staff asked and were happy to sort anything. Great location for transport links, bus, taxi, horse drawn carriage. Great location for striding out to square, souls, medina, etc But with location comes a whole lot of noise,take ear plugs.
Rayado19
11 years ago
8.0
Nice Riad, Very helpful and great staff. (they even made reservations for us at restaurants). Nice room but I'm more into modern style. Restaurant service and quality of the food is great. Location is great, just too close to Medina so a lot of noise after 10 am and all the way 'till midnight. Walking distance to eveything you need to see in Marrakech (good to avoid taxis). 15-20 minutes to th airport. Will probably come back with my wife for a couple of days.
Verified traveler
12 years ago
4.0
The hotel was beautiful, but we stayed in room number 20 which faced the main street. This meant that you could hear music blasting until 3AM in the morning. The windows also vibrate because of the wind. It was only a few minutes walk to the souks and the night market. The staff was nice. The airport ride was about 15 minutes in a taxi. If you don't mind music blaring at night then this is your hotel.
Sham
12 years ago
10.0
I decided to book this hotel despite some negative reviews, my rationale was location, wifi availability in rooms (at no extra charge) and gym (treadmill). We stayed in room 1. (this was a room and not one of the suites). Room was a modest size and next to the panoramic restaurant. so expect music / noise. (thankfully, it was not head banging and did stop before we got back to the room on most nights. Initially there was no safe in the room which got me concerned. I raised this at the reception and by the time i walked the two flights of stairs there was an employee carrying a safe into the room. I thought this was something from "faulty towers". However,I felt assured that my concern was dealt with. The safe was large enough to fit all the " I " products. Absolutely brilliant location, the block which is owned by the same company consists of a cafe, cinema, hotel, spa, restaurant and bureau du change is very easy to find, and more importantly everyone knows which will help you find your way back from the mirad of souks when YOU WILL get lost. The hospitality of the receptionists and general staff was over and above the "call of duty". The hotel has two entrances which is brilliant as one will put you in the "strip" to Djemaa el fnaa and the other is a quick "rat run" to the same place. I guess the ultimate question is; Would I go back there? Would I recommend it to my mates. Yes, I would go back. Yes, I have already recommended it to my mates.
Steve Smith
12 years ago
10.0
This riad is close to the main square but far enough away that the cacophony is muted. Its easy to find (unlike others) on a pedestrian street. Its when you go inside that it really impresses you, richly decorated and welcoming. Set over several rambling floors with lots of unusual spaces just wandering the hotel was an adventure. There is no lift if mobility is a problem. Room was large and again superbly decorated,bathroom was large with an all-over body shower, more like a car wash with nozzles everywhere! The bathroom did smell a little musty that's why I reduced a point for cleanliness.Most of the rooms face the inner courtyard with the ground floor being a restaurant so there can be some noise late at night. The food there is excellent. The staff are really friendly . The Wi-Fi is free fast and reliable. I would be happy to stay here again.
Verified traveler
12 years ago
8.0
We liked this riad. You were literally a minute's walk or less from Jemaa el Fna, the main square, so if you want to be right in the eye of the Marrakech storm this is a good bet. Spotlessly clean also! Downsides were that the double bed was two singles joined and if I visited Marrakech again I would love somewhere with a sun terrace to lie out like many other riads have. Staff were OK, not overly helpful or attentive and food and drink were a little overpriced. Overall a great pick for location and we felt very comfortable there.
Starts From
$154.00 / night
Rue Bani Marine Médina Marrakech, Marrakech, MA
Nearby Landmarks & Visits
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