Riad L'Etoile D'Orient
Chain: Not Available
Description
Luxurious Riad in Marrakesh
Rooftop Hot Tub and Traditional Lounges
Indulge in relaxation at Riad L'Etoile D'Orient with a rooftop terrace hot tub and traditional lounges. Enjoy a cup of mint tea while browsing the free WiFi in a serene setting.
Moroccan-Contemporary Style Rooms
Experience the perfect blend of Moroccan and contemporary style in the rooms and suites. Each room features air conditioning, LCD TV, and views of the interior patio for a comfortable stay.
Delicious Breakfast and Moroccan Dining
Start your day with a complimentary breakfast served in various locations. For a taste of Morocco, savor traditional dishes by the fireplace in the dining room, creating a memorable dining experience.
Book now to immerse yourself in the charm and luxury of Riad L'Etoile D'Orient in Marrakesh.
Sentiment Analysis
Clean rooms
Friendly staff
Great location
Delicious breakfast
Prompt follow-up
Beautifully decorated rooms
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Hot tub/Jacuzzi
Car hire
Availability Side
Atlas Double Room
Combining a Moroccan and contemporary decor, all rooms have views of the patio.
Guest Sentiment Categories
Cleanliness
Guests consistently praised the cleanliness of the rooms and common areas.
Service
The staff was described as friendly and helpful, providing tips and prompt follow-up.
Location
Centrally located in Marrakesh, offering a peaceful retreat amidst the bustling city.
Room Quality
Beautifully decorated rooms that were clean and comfortable, though some mentioned issues with noise.
Amenities
The spa and cooking class were highlighted as enjoyable, but limited amenities were mentioned.
Value for Money
Mixed feedback on pricing, with some feeling it was worth the experience and others finding it expensive.
Food and Beverage
The breakfast and rooftop dinner were particularly well-received for their quality and taste.
Overall Experience
Most guests had a positive overall experience, praising the peaceful atmosphere and attentive management.
Hotel Rules
Check-In / Check-Out Policy
Check In
1:00 PM
Check Out
11:00 AM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessN/A
Reviews (870)
Radu
3 days ago
7.0
Everything was very good, staff, food, location.
Cons: Riad listed a jacuzzi that we were unable to use solely due to lack of communication on the riad side. Basically we got three evenings ruined because we couldn't use the jacuzzi. Wish we could've used that time to schedule something else instead of hoping the jacuzzi water will warm up. To summarize it, that was quite a bitter experience.
Rashid Lucas
4 days ago
8.0
ALESSIA
5 days ago
9.0
riad molto bello e pulito in posizione ottima, staff super gentile. possibilità di colazione gluten free molto importante perchè abbiamo un bimbo celiaco
Cons: nulla
Aznmya
6 days ago
9.0
Nous avons passé un super séjour dans votre riad et tout le monde était content. Notre riad Émeraude était parfait, le service de Fatima était au top et sa cuisine était divine. C'était un peu difficile de trouver le riad, mais après plusieurs allers-retours, nous avons fini par le retrouver. Cependant, aucun taxi ne peut accéder près de l'hôtel, nous devions à chaque fois sortir de la grande place Jemaa el-Fna (environ 10-12 minutes à pied)
Cons: Rien, tout était parfait au riad Émeraude. Par contre, mes amies qui logeaient au riad Dar Bleu ont trouvé que le service et le petit-déjeuner n'étaient pas pareils. C'était un peu moins qualitatif d'après le groupe. Sinon, tout va bien, mais nous nous attendions à quelque chose de plus grand au riad Dar Bleu.
Jérémie
1 week ago
8.0
Jürgen
1 week ago
9.0
Das Riad ist sehr schön, die Lage ist perfekt, genau im Zentrum, 3min zum Platz Jemaa el-Fnaa. Wichtig: Transfer vom Flughafen zum Hotel, am besten über das Hotel buchen (2Pers. 20€), hat super funktioniert. Das Taxi vom Flughafen fährt nur bis zum Platz Jemaa el-Fnaa, restliche Strecke mit Gepäckträger bis zum Hotel, das ist in Marrakesch üblich, da die Gassen zu eng sind für Autos. Frühstück: war gut, Kaffee, Eier Omelette, Streichkäse, Marmelade, Honig, Schoko Croissant und Pfannkuchen. Abendessen: sehr gut, Menü, Suppe, Hauptgericht mit Hähnchen, Rind, oder Lamm und Nachtisch. Alle Gerichte marokkanische Art, besser als in den umliegenden Restaurants. Das Hotelpersonal total nett und hilfsbereit und alles sehr sauber.
Grzegorz
1 week ago
8.0
Jürgen
1 week ago
9.0
Das Riad ist sehr schön, die Lage ist perfekt, genau im Zentrum, 3min zum Platz Jemaa el-Fnaa. Wichtig: Transfer vom Flughafen zum Hotel, am besten über das Hotel buchen (2Pers. 20€), hat super funktioniert. Das Taxi vom Flughafen fährt nur bis zum Platz Jemaa el-Fnaa, restliche Strecke mit Gepäckträger bis zum Hotel, das ist in Marrakesch üblich, da die Gassen zu eng sind für Autos. Frühstück: war gut, Kaffee, Eier Omelette, Streichkäse, Marmelade, Honig, Schoko Croissant und Pfannkuchen. Abendessen: sehr gut, Menü, Suppe, Hauptgericht mit Hähnchen, Rind, oder Lamm und Nachtisch. Alle Gerichte marokkanische Art, besser als in den umliegenden Restaurants. Das Hotelpersonal total nett und hilfsbereit und alles sehr sauber.
Mathai
2 weeks ago
10.0
Kazuhiro
2 weeks ago
8.0
ロケーションは市内な為、便利だった。 一軒3部屋貸切だったため他人を気にせず広く使用でき安心できた。
Cons: 奥まった場所だった。昼夜、数人の若者が門の近くに集まっており人通りも少ない場所のため何のためか分からなかったので不安だった。 朝食は甘いものが多かった。
Joana
2 weeks ago
8.0
Sheelagh
2 weeks ago
10.0
This is an exceptional Riad with every possible attention to detail. Our welcome was just wonderful . Our room couldn’t have been more romantic or comfy , bedecked with rose petals and even a pretty boxed sweet treat. We were so impressed with the kindness of the staff rising really early to ensure that we had breakfast before we left. It is also so close to Jemma.
Cons: Absolutely nothing!!! Our huge disappointment was that as we were moving on we didn’t get to stay longer.
Ignacio
3 weeks ago
10.0
Gloria
3 weeks ago
10.0
the staff was amazing, especially Fatima and front desk team. They were super helpful and kind. They helped us with everything! From planning to food the riad was amazing.
Gautamananda
3 weeks ago
5.0
The property was nice, clean, and the staff were extremely helpful. Breakfast was very good. No issues with the property itself but concerning issue with the location and the experience in the evening.
Cons: The location was a walk through the dark alley on the side of the Medina, where some local lads were constantly heckling and asking for money to take you to the Riad. Even with our Google/Apple maps, we struggled to find it. There is no clear signage visible at night to locate this hotel, which the locals take advantage of, especially at night. Although we are well-travelled, my wife and daughter did not feel safe walking to this place in the evening or when it was dark. This Riad is overpriced, and taxis do not enter the Medina, so you have to walk quite a distance with your luggage to even come close to this Riad. I would recommend booking a Riad just outside the Medina, which is cheaper, has good access to taxis, is well-marked, and overall safer if you are traveling with females. Our entire Morocco tour was great with all the other places we stayed but this one spoiled it. It was just because of the location and lack of proper signage at night.
Mauro
4 weeks ago
9.0
Shu
1 month ago
9.0
1 month ago
10.0
Riad incroyable et conforme aux attentes , personnel trrrrès gentils et au devant , tout est parfait
Cons: Rien
Isabelle
1 month ago
10.0
Calme, emplacement, propreté
Cons: Rien
Alex Stephen
1 month ago
4.0
Paula
1 month ago
9.0
las instalaciones y el personal
Cons: la cama era incómoda, tenía el hueco del peso de los usuarios, colchón hundido para el precio que pagamos deberían de ser colchones de calidad, en eso estoy un poco ofendida…
Guillermina
1 month ago
10.0
La ubicación. La comodidad del lugar. La amabilidad de todo el personal.
Cons: Nada. Todo fue perfecto
Andrew
1 month ago
10.0
We had staff in our Riads. We stayed in two Riads, the Blue and the Green Diamond. They cooked what we wanted for breakfast. They also cooked for one night when we had dinner in. It was excellent. The Green Diamond was larger and we spent a lot of time there on the terraced roof top. It was beautifully decorated.
Andrea
1 month ago
10.0
Barbara
1 month ago
8.0
Staff were extremely nice, accommodating, helpful
Yvonne
1 month ago
9.0
We stayed here for one night so that we could explore the Medina. We could have easily stayed longer. The Riad is exactly as shown in pictures. It’s clean, all the staff are very friendly and is in a great location for seeing all the main attractions and getting to good restaurants. Azden from reception gave us a great welcome and lots of advice about getting around. They serve a lovely breakfast on the roof terrace. We also did a hamman package and the 2 ladies were amazing. We felt so relaxed the whole day after it. I would highly recommend using their transport service as it made getting to the riad a lot easier. Rating should be 10.
Cons: Nothing. It was our first time staying in a Riad and so glad we chose this one.
1 month ago
10.0
Jan
1 month ago
9.0
A calm, relaxed retreat from the busy Medina. Our room was welcoming with roses, sweet treats, water and soft drinks in the fridge on arrival. The staff were very caring and attentive. Breakfast was excellent, you could also pre order dinner to have at the Riad. The food was delicious.
Cons: Please note that this Riad is in the Medina, and you do have to walk from the main road, if arriving in the afternoon as cars are not allowed to enter the square after 12 midday. They will send a man to meet you, collect your bags and you can follow him to your accommodation which is a big help. (It is worth it when you arrive there)
Philip
1 month ago
10.0
All of the staff were welcoming and friendly. The location is perfect to enjoy the markets and culture of Marrakech. The staff went out of there way to help us with tours and restaurants. The breakfast was very good.
Casey
2 months ago
10.0
Great location on a quiet street in the centre of everything, staff were extremely friendly and accommodating (special mention to the guys on night shift!)
Cons: The medina gets closed to traffic so in the afternoons/ evenings you'd need to walk 10-15 minutes to get to a taxi
Marcel
2 months ago
9.0
Grosses Zimmer mit guter Einrichtung und sehr guter Klimaanlage. Gute Douche separates WC. Nachtessen im Hotel ist qualitativ gut. Sehr freundliches und hilfsbereites Personal.
Cons: Das Bett war für uns leider ein bisschen zu hart
Shahbaz
2 months ago
9.0
Centre of the Medina and best location if you like to do shopping among lots of people.
Cons: It would be great if it is 5 to 10 minutes walk to the crowded market.
SARA
2 months ago
10.0
Todo, la persona de recepción que habla español, estuvo pendiente de nosotros en todo momento.
Cons: Nada
Hélio Bruno
2 months ago
10.0
Central. Funcionários super simpáticos.
Rui
2 months ago
9.0
Tudo muito bom! Excelente atenção aos detalhes. Localização TOP, perto de tudo e reservado ao mesmo tempo.
Cons: nada!
Valentina
2 months ago
7.0
Camera mare, presiune buna la duș, mic dejun abundent, aer conditionat, baie frumoasa, camera cu design traditional.
Cons: Patul era tare, lenjeria nu mai era albă, era gri, erau uzate fețele de pernă, cearșafurile super uzate si ingalbenite
Mohamed
2 months ago
10.0
DEEPIKA
2 months ago
9.0
Beautiful Riad- had the Green diamond Riad to ourselves. Perfect location for all tourist sites- bit tricky to find but managed to somehow!
Cons: Breakfast could have done with a bit more variety of fruit but having Nadera on hand was great
Franz
2 months ago
10.0
Personale gentile, pronto e sempre disponibile, location molto bella, arredi di qualità e bellissimi spazi. Posizione centrale, comoda per tutte le attività.
catherine
2 months ago
10.0
Tout , la tranquillité , le confort . l’emplacement , l’accueil , le personnel, la disponibilité , l’organisation des transferts et excursions , le repas au riad cuisiné par Aïcha : un déjeuner le dernier jour : meilleur couscous du séjour pour moi et meilleur tajine du séjour pour mes amies !
Cons: Rien
Christine
2 months ago
10.0
The breakfast was wonderful. The staff person Navida. Sorry about Spelling. ,was over the top helpful and wonderful. She was there everyday making breakfast helping us. Setting up tours , being so helpful. The house is beautiful.
Cons: The beds are way too hard. Being an American I am not use to that. I folded a nice thick padded blanket up and slept on top of that. I was much more comfortable. Not everyone felt that way. My friend find it ok. The area was crowded and unfamiliar so we always had a guide. The hotel helped with that. Very helpful
2 months ago
10.0
Desayuno increíble, el personal muy amable y la ubicación del hotel imposible de mejorar, muy cerca de la plaza y muy tranquilo
Cons: No hay nada que no me haya gustado
Loubna
2 months ago
10.0
Todo perfecto, la limpieza, la ubicación y la amabilidad del personal, Jamila la chica que nos preparó el desayuno es maravillosa, amable y muy buena profesional . Ha sido una estancia súper agradable. Muy recomendable
Cons: Todo perfecto
Judit
2 months ago
9.0
Personal muy amable y atento en todo momento. Hotel muy bien cuidado y conservado.
Cons: El colchon era muy duro
Maurício
2 months ago
10.0
Nikolay
3 months ago
9.0
Great staff, great location. We asked for a spa menu online and were able to book a massage for our arrival
Cons: Jacuzzi is open for hours from 10 am to 8pm I was not able to turn on massage jets in the jacuzzi
Marta
3 months ago
10.0
O Riad está dentro da cidade velha, portanto uma localização muito central, Dar Green Diamond é uma pérola. Espaço lindo, bem decorado, bem distribuído, a estrear, os funcionários Nadira e Ismael muito simpáticos, profissionais, sempre disponíveis, arquitetura típica marroquina, jacuzzi fantástico, tem tudo próximo, lojas, restaurantes e supermercado. Não precisamos de nos deslocar ao Riad principal, fazemos tudo ali, incluindo o pequeno-almoço e pagamento de serviços. É uma zona muito autêntica.
Cons: Temos que andar bastante a pé, caminho complicado, beco sem saída..
giancarlo
3 months ago
8.0
Molto accogliente e particolare
Rodrigo
3 months ago
9.0
Riad pulito staff molto gentile ayman è stato sempre cortese e pronto ad aiutare
Cons: La pecca è che si trova troppo all interno, l’unico modo per arrivarci è passando attraverso tutta la medina, e la sera se volete uscire ben vestiti o portare dei tacchi per andare a divertirsi nella nuova marrakech per prendere il taxi dovete dare un bel percorso in mezzo a tutta la gente
Juan María
3 months ago
10.0
Ubicación. Personal amable. Se ajusta a las fotografías. Desayuno
KAREN
3 months ago
8.0
Accueil très chaleureux, très calme et à 10 min de marche du souk
Cons: Le sanitaire sont un peu vétustes
Benjamin
3 months ago
10.0
Kovács
3 months ago
9.0
Francesca
3 months ago
10.0
Tutto il personale molto gentile e accogliente. Struttura carina e pulita. Camera grande e bella. La colazione era buona, forse ci sarebbe piaciuto che ci fosse un po’ più di varietà, ma in generale tutto molto bene.
Cons: Nulla, tutto bene!
AO
3 months ago
8.0
Garazi
3 months ago
10.0
federica
3 months ago
7.0
Garazi
3 months ago
10.0
We had such a lovely stay at this Riad! The staff were super friendly and always made an effort to ask how our day was going and share little tips and recommendations. It was my partner’s birthday, and they surprised us by decorating the room with balloons, candles, and even a small cake waiting for us when we arrived, it was such a sweet and thoughtful touch! There was also a really friendly cat that hung around the patio, which we loved. The room itself was exactly what I expected, comfortable and perfect for our stay. We also booked the Hammam/Spa, and wow, it was amazing. I was so relaxed afterward I actually had to lie down for 20 minutes just to feel normal again! The location is great, just a short walk from Café de France. The street to the Riad is full of sandwich stalls and local shops. It felt a bit overwhelming at night, but honestly, it’s all part of the Marrakech experience. Overall, I’m really happy we chose this place. Would definitely recommend it to anyone visiting!
Cons: Nothing!
Rizwana
3 months ago
10.0
Everyone was wonderful, the accommodated my needs as a single traveler and above all I felt safe and secure at this place. Whoever cleaned my room took care of my things.
Heidi
3 months ago
9.0
Wang
3 months ago
9.0
Very beautiful Riad, right in the center of the Medina. Cars do not reach. But the hotel will arrange luggage send to your door.
Reem
4 months ago
10.0
The staff were very nice and friendly 😊 specifically Fatima alzahra and Mohamed:)
Sumiko
4 months ago
10.0
The room was beautiful, clean and the staff was amazing. We enjoyed our stay here.
Rachel
4 months ago
10.0
Our stay was absolutely wonderful! From the moment we arrived, the staff and the cook made us feel so welcome. Everyone was kind, attentive, and made sure we were comfortable throughout our visit. My whole family loved every single one of them. The place was spotlessly clean, beautiful, and felt incredibly safe — which made our time there even more relaxing and enjoyable. We truly appreciated the care and effort that went into making our stay special. Highly recommended, and we can’t wait to come back!
Nezha
4 months ago
10.0
Hemlata
4 months ago
6.0
I think the property on Expedia is misleading. It’s not clear when booking that this property is 3 different Riads. I did try to speak to someone on the day we arrived as we were expecting the beautiful jacuzzi, however the jacuzzi we had was old and hidden away on the rooftop. Not happy with it at all so spent money at another hotel for the day. I hope you can appreciate this. Maybe some compensation would be appreciated. I look forward to hearing g from you.
Yasmin
4 months ago
10.0
Nasim
4 months ago
10.0
Really tasty breakfast every morning with amazing staff. Loved staying in the riad, beautiful experience, the staff who gave us as much information as needed and made our overall trip even better.
Cons: The pillows could’ve been comfier personal opinion
Fanney
4 months ago
8.0
The property was so nice and the staff was GREAT. I can’t put it in words how amazing all the staff memebers are, they were always so helpful anytime we needed anything, breakfast was great and we truly liked almost everything. Riads are not hotels but special moroccan housing which i highly recommend for everyone travelong to get the full moroccan experience. Its hard to find at first since the Riads are on tiny little side streets so be prepared with the maps because we totally got lost when we first arrived
Cons: The bed is hard, and i mean like Hard Hard. I had read that in another review but didnt think much of it but for me who has chronic back pain that was kind of annoying, but dont take just my word for it since im really hard to please when it comes to bed. Also the rooms are not well soundproof and you can hear a lot if there is any noice but the riad was a quiet and a cozy place so that dis not bother us. You can also hear the prayers but for me that was an amazing cultural experience.
Federica
4 months ago
10.0
Struttura molto bella, persone disponibilissime, posizione centrale, abbiamo fatto l'esperienza dell'hammam con massaggio (super rilassante)! Consigliato assolutamente
Patrick
4 months ago
6.0
Rupinder
5 months ago
10.0
As per stars no issues Management and staff excel at there service. Property it self, as being at home. Nadira took great care of us, very house proud, and caring. Team
Amy
5 months ago
8.0
It’s very clean, and the location is great
Cons: It would be great if there was a pool
Carlos
5 months ago
9.0
Poli
5 months ago
10.0
5 months ago
10.0
Un bellissimo Riad a Marrakech. Hanno soddisfatto tutte le mie aspettative, un bel posto, confortevole, silenzioso, pulito e informale. Grazie a tutto lo staff… dalle donne di servizio ai ragazzi della reception. Quando tornerò a Marrakech prenoterò di nuovo qui. Grazie Hammou Nassima Mounouar
5 months ago
10.0
Amazing riad in the center of Marrakesh and at the same time very quit. We really enjoyed our stay! The stuff was super friendly, gave us lots of tips about the city! Room was clear. Breakfast delicious!! We also used hammam once, very recommended!! And took cooking class which was very interesting!!!
Cons: -
Morten
5 months ago
9.0
Lite hotell
Cons: Litt vanskelig å finne frem til hotellet.
Gemma
5 months ago
10.0
The staff was super friendly and kind! They sat us down and drew out a map for us, helped us set up excursions and ensured we had a lovely stay! The riad was clean, safe, and gorgeous. Loved the breakfast on the rooftop! Would highly recommend:)
Dominique
5 months ago
10.0
I loved this place from the moment I booked. I was here for one night only but I managed to do everything available in the Riad and it was so worth the stay. I booked the roof top dinner when I booked and the dinner was so good, some of the best I had while I was out there. The spa was heaven sent. It was a little expensive for the area but the quality of the experience was amazing. The rooms are beautiful and so clean. They decorated them beautifully
Cons: There’s a lot of stairs and the bed could’ve been a little nicer
Rubio Alonso
5 months ago
10.0
Está ubicado en la medina, cerca de la plaza principal y de los principales palacios, zocos y restaurantes. El desayuno es excelente en la terraza y la habitación es muy cómoda. Recomiendo especialmente el hamman del riad y el masaje en pareja.
Pratik
5 months ago
1.0
Nothing at all
Cons: So we had major issues at this location and it started with the booking. We thought we were booking at a larger riad with a private villa type. But once booked we were told it was a 3 min walk to the one we booked. We asked to clarify if we would have an agent or front desk or security at our location since the reviews mentioned people felt safe by the 24 hour attendant (but that was only at the larger riad). Expressed concerns about safety and asked them to send video of walk or outside the riad. They said it was safe but did not send video. When we got there, we had some guy collect our bags and then proceeded on a 15 min walk to RIAD. Have videos and all and it was terrible as far as the area, wife and kids did not feel safe. Since it was late we would try to give it a shot. When we toured our riad, found out one room was outside on its own and not inside the main house but on the patio. Also that room door would not close all the way. Kitchen was stocked with meat and other items and we are vegetarian. We did not feel comfortable using any of it. But the main kicker was none of slept the first night due to crickets inside the RIAD that were loud and wouldn’t stop. We sent them a message in the middle of the night and they said they would try to address the next day. For the amount that we paid we expected so much better. The next morning we booked a hotel (Le meridien) and moved there. This was horrible and false advertising on the booking on where we would be, and i wasn’t going to keep my kids in a place that just didn’t feel safe at all! They attached some random house onto their hotel like riad but don’t tell you that till you pay the non refundable amount. This place ruined our visit to Marrakech. We have videos and pictures of everything and we can send them all if you like, also can provide the reservation of the hotel we moved to which was actually amazing to stay at.
Ndeye Rose
5 months ago
3.0
La chambre est propre
Cons: L’emplacement c’est zéro
Giulia
5 months ago
10.0
Sophie
5 months ago
7.0
Fanny
5 months ago
9.0
Victor
5 months ago
9.0
Pretty much everything. Prompt follow up on any questions we had. The riad management clearly loves the work they do and are fully motivated to give a you a pleasant stay. Nice room, good breakfast.
Cons: Nothing really - particularly nothing that riad management could have solved. Given the design of any riad (all rooms facing the inside around a square) there is hardly any noise coming in from the outside. Obviously, if guests don't get the concept of being quiet enough to not disturb others, you are in trouble. That happened one evening, but riad management immediately addressed that.
Agostino
5 months ago
8.0
Joana
5 months ago
9.0
Localização excelente e staff super atencioso
nicola
5 months ago
9.0
Bella struttura immersa nella Medina
Cons: Niente
Samy
6 months ago
10.0
Nous avons passé un séjour très agréable à l’Étoile d’Orient. Le Riyad est très très propre, décoré avec goût, et l’ambiance y est apaisante. Un grand merci à Yakout qui a été super attentif et disponible tout au long de notre séjour. Toute l’équipe est très sympathique, ce qui a rendu l’expérience encore plus mémorable. Nous reviendrons avec plaisir !
Cons: Everything was good!
6 months ago
9.0
Riad molto accogliente, piccolino ma ben strutturato, le camere molto carine, alcune un po’ piccoline rispetto alle altre, nonostante non sono ben sonorizzate non abbiamo sentito rumori esterni a parte gli uccellini che vivono e svolazzano sul tetto aperto del giardino 😊 Personale molto gentile ed efficiente in ogni richiesta Colazione ben curata e preparata al momento Il terrazzo dove viene servita la colazione potrebbero renderlo ancora più carino con qualche piccolo miglioramento ma è un mio pensiero personale Situato all’interno della Medina perciò le auto non possono raggiungerlo , il servizio bagagli è ben organizzato perciò non è un problema
Kim
6 months ago
10.0
This Riad has many special touches. The staff at the Riad are outstanding. The communication before our stay was excellent with details of airport pick up and how to get to the riad from the square. We were guided the whole way. Then we were given details on how to navigate the city and tips of what not to do. The riad is centrally located. The rooms are lovely very private and sound proof. We had our breakfast on the rooftop and a dinner made for us which was excellent. Again the staff at breakfast were amazing. Thank you. (They also did our laundry for a small fee which we were very grateful for) 😊
Cons: NA
Kurt
6 months ago
9.0
Morena
6 months ago
9.0
La disponibilità della ragazza alla reception e il servizio massaggi, la cena sul terrazzo insuperabile, non avevo mai soggiornato in un Riad lo consiglio
Virginia
6 months ago
10.0
El personal, la ubicación, el desayuno perfecto. Una estancia súper agradable. Repetiría sin dudarlo.
Cons: Las duchas no tienen mampara ni cortinas.
Florbela
6 months ago
10.0
I had a wonderful stay at this charming riad. The location is perfect, right in the heart of the medina but tucked away just enough to offer peace after a day exploring. The rooms are beautifully decorated, blending traditional design with modern comfort, and always spotlessly clean. The experience was exceptional; the staff was genuinely warm, attentive and always ready to help with a smile. I’d happily recommend it to anyone looking for an authentic, welcoming stay in the city.
Cons: Nothing to say
Itziar C.Larburu
6 months ago
9.0
El personal encantador y muy servicial, desde recepción en el hotel hasta la persona que nos preparaba el desayuno. Sitio muy recomendable, agradable, muy bien situado y cómodo. Relajación completa en la bañera de hidromasaje.
Miriam
6 months ago
7.0
Michel
6 months ago
9.0
alessandro
6 months ago
9.0
La struttura è molto accogliente, situata ne cuore della Medina. La colazione era ottima e fresca. Lo staff è stato eccezionale, cordiale e super disponibile
Edoardo Esposito
6 months ago
9.0
Myriam
6 months ago
5.0
Emplacement à côté de la place principale
Cons: Confort médiocre : matelas et oreillers très très durs. Chambre en dessous de la terrasse avec bruit des chaises métalliques des le matin 7:30 Très très mal insonorisé avec couloir et autres chambres. Petit déjeuner sans saveur : viennoiseries pas bonnes, gâteau chocolat insipide … seules les crêpes sont bonnes. Dîner pris en arrivant pas terrible ( notre seule table ) Taux de change au moment de payer exorbitant
William
6 months ago
9.0
Tehotu
6 months ago
9.0
Emplacement parfait, juste à côté du souk ! Dès qu’on entre dans le riad, c’est un contraste total : on passe de l’agitation des ruelles animées à un havre de paix. Le calme est vraiment appréciable. Le personnel est adorable, toujours souriant et aux petits soins. Le petit déjeuner était excellent, varié et très soigné. Une très belle expérience.
Cons: Le matelas était un peu ferme, mais le calme ambiant a largement compensé.
Elizabeth
6 months ago
8.0
Morena
6 months ago
10.0
Pulizia cortesia e tutti i servizi offerti
Cons: Solo il vicolo di ingresso se proprio devo indicare qualcosa, comunque caratteristico
Maria Francesca
6 months ago
10.0
Struttura ampia spaziosa silenziosa e pulita. Staff eccellente...Prima colazione con prodotti locali
LUCIANA
6 months ago
10.0
Emplacement du riad à 3 minute de la place Jemaa el fna. Leurs spa et massage la gentillesse du personnel et le confort de la chambre. Les riad sont surprenant par leur havre de paix.
Cons: Rien tout était sympa.
Martin
6 months ago
8.0
Emplacement WoW !!
Cons: Déjeuner ordinaire , isolation des chambres inexistantes.
Joana
6 months ago
8.0
Funcionários muito simpáticos e disponíveis; excelente localização do Riad; quarto bastante limpos.
Cons: Internet com frequentes falhas; poderia existir alguma manutenção dos quartos.
Salafia
6 months ago
10.0
Ana Rosa
6 months ago
9.0
Nos encantó la ubicación y el personal atento las 24 horas. Todo muy limpio y con detalles. El hamman del hotel también nos encantó.
Cons: En vez de jacuzzi, que no usamos, hubiera preferido una piscina más accesible aunque fuera pequeña.
Tony
6 months ago
10.0
Riad felt like a 5-star hotel. Clean, spacious and luxurious. Staff was knowledgeable and friendly. Location was a few minutes of a walk to the medina.
Cons: N/A
Cristina
6 months ago
9.0
Tal y como salen en las fotos. El desayuno era correcto y la atención de Nadira excepcional. Volvería a recomendarlo
Cons: La tercera habitación es en la tercera planta y quizás está un poco apartada
Qaisar
6 months ago
8.0
Very friendly & helpful staff. Especially Taha & Fatima.
SotirisKD
6 months ago
9.0
Nice setup. Clean and nicely decorated hotel. The location is great. In the heart of the souk, but still so quiet. Very good breakfast served at the rooftop.
Cons: Our room was on the ground floor, and its only window faced the lobby, which meant there was no privacy at all. As we stayed only one night, that was not very annoying. But for a longer stay it would be a problem. Also, the door to the room had two panels. One of them was fixed to the top of the doorway, but for someone to pass through comfortably, both panels had to be opened – something quite inconvenient. The price was a bit high.
Alessandra
6 months ago
10.0
Camera spaziosa e pulita, accoglienza buona con all'arrivo tè e biscottini tipici nel cortile del Riad e spiegazioni di come muoversi e cosa vedere. Buono l'hammam di coppia e il massaggio.
Hayley
7 months ago
10.0
Jamila was fabulous and is a real asset to you. The staff in the hotel part were amazing too. We stayed in the green riad and loved every minute of it Brilliant location once you got your bearings
Cons: Nothing
gloria patricia
7 months ago
10.0
Estuvimos en la Casa Diamond Privatizada. Una casa increíble, tiene tres plantas de uso privado. En la planta de abajo el comedor, la cocina y una sala de estar preciosa. En la primera planta dos habitaciones dobles con dos baños y en la última planta una terraza con Jacuzzi y una tercera habitación con su baño. La decoración preciosa, las camas muy cómodas con colchones y almohadas de calidad. En general muy cuidado, recién pintado y con todo tipo de detalles. El desayuno nos lo hacía una mujer muy agradable a la hora convenida y nos lo servía en la mesa con mucho gusto. Mención especial a las mermeladas buenísimas y a las tartas caseras preparadas por ella misma. La calle donde está el Ríad es segura totalmente, nunca tuvimos sensación de inseguridad a pesar de estar entre esas calles laberínticas típicas de Marrakesh. Para llegar el primer día vinieron a recogernos a la plaza principal y nos enseñaron el camino que no son más de 5 minutos andando, así que luego no tuvimos problema en orientarnos para volver. Nos recibió el anfitrión que nos invitó a un té mientras nos daba la bienvenida y nos comentaba cosas del Riad. Por último decir que el zoco está a 3 minutos andando, la plaza más emblemática a 5 y el resto de los atractivos turísticos de Marrakesh están todos a menos de 15 minutos.
Cons: Nos gustó todo. No podría decir nada malo del alojamiento.
JOSE RAMON
7 months ago
9.0
Bien ubicado en el centro de la medina. El personal más que atento, incluso antes de llegar para organizar la recogida del equipaje. Estuvimos en un apartamento muy limpio. Especial mención para la chica que nos preparaba el desayuno (fantástico) y hacía la limpieza.
EMILIO NICOLAS
7 months ago
9.0
La ubicación, el desayuno, el personal y las instalaciones en general
Cons: Desde la habitación se escuchaba a los otros huéspedes o al personal aunque no estén hablando fuerte
Katharina
7 months ago
7.0
Modernes Haus mit sauberem Innenhof und Dachterrasse inkl. Jacusi. Gutes Frühsück. Freundliches Personal. Bezahlung mit Karte möglich.
Cons: Dem Haus fehlt ein bisschen der marrokanische Charme.
Mohamed
7 months ago
8.0
Le personnel était accueillant et a l’écoute le petit déjeuner était excellent
Cons: Le fait qu’il y a pas de porte de séparation entre la chambre et la salle de bain
Sacha
7 months ago
9.0
Vinicius
7 months ago
5.0
David
7 months ago
8.0
catherine
7 months ago
9.0
Très bien situé à 2 pas de la grande place et du souk . Un Bagagiste qui vient vous récupérer vous et vos bagages pour vous emmener jusqu'à l'accueil du RIAD car pas évident à trouver pour la 1ère fois 😉, très bonne accueil, personnel souriant et avenant Mes amies et moi même avons passé un super séjour!!
Sophie
7 months ago
8.0
Riad en plein coeur de la médina, nous avions le riad vert très bien ainsi que le bleu, moins bien, plus ancien et triste Très belle terrasse sur le toit, bon petit déjeuner
Cons: Rien en particulier
Francesco Pio
7 months ago
10.0
Posizione centralissima, ideale per il turista. Struttura molto bella e caratteristica. Pulizia massima, ineccepibile. Personale eccellente, cordiale, amichevole e sempre pronto a soddisfare ogni necessità. Ormai sono nel mio cuore. Colazione, pranzo e cena più che soddisfacenti. Jacuzzi sul rooftop piacevolmente comoda e rilassante Spa piccola ma altamente funzionale, trattamento hammam super relax ed appagante.
Cons: La camera è piccola per chi come me ama stanze molto grandi, ma è una mia fissazione. Per il Riad è più che adeguata. Inoltre grazie al personale ho scoperto che la struttura gestisce anche altri Riad, uno dei quali è riservabile interamente. La prossima volta opto per questa opzione.
Caterina
7 months ago
10.0
Nous étions un groupe de 6 dans le Riad privé “Green Diamond” , nous avions 3 chambres avec lit double et chacun sa salle de bains privée magnifique, un salon une cuisine, une table à manger et une terrasse avec Jacuzzi sur le toit, l’emplacement est à 5-10 min à pied de la place Jamaa El Fna et du souk, et aussi à 5 min à pied du Riad principal, mais on reste totalement indépendant du Riad principal, tous les échanges avec le Riad se font via whatsapp ils sont très réactifs et le petit déjeuner et le ménage est fait par Nadira qui vient dans notre Riad le matin pour tout préparer C’était super, bien placé, et très propre !!
Michelle
7 months ago
10.0
Posizione super centrale a due minuti a piedi dalla piazza eppure molto silenziosa. Personale gentilissimo è disponibile. Hammam piacevole e rilassante. Il vero boss della struttura è Mimi 😽 che è sempre pronta ad accogliervi. Colazione buona è abbastanza varia ma non a buffet cosa che ho apprezzato perché riduce gli sprechi.
ketty
7 months ago
7.0
hotel molto grazioso , nel centro della medina ma fuori dal caos .. colazione nn a buffet ti portano tutto il menù , abbastanza buono. bella esperienza hamman
Cons: la hall appena entri nn rappresenta il resto dell’hotel. Le camere sanno un po’ di umido / muffa
Bas
7 months ago
10.0
Alles aan de Riad was prima! Fijne locatie, lief personeel en goed ontbijt. En leuke huis katjes :) Tip: koop wat lekkers voor de katten, ze zijn daar heel blij mee!
Rocco
7 months ago
10.0
Accogliente e pulita
Bennett
7 months ago
7.0
The staff were great and very responsive. Every single staff member was extraordinarily kind. The rooms are very nice and quiet. You can see a great sunset and the Atlas Mountains from the roof, too. The breakfast was very good. Fresh pastries, I let tea, and coffee every morning made us very spoiled. The location is very central. While it’s really in the thick of the main pedestrian thoroughfare, once you arrive it’s like an oasis.
Cons: There’s a cat (not Mimi, the hotel’s cat) that bothered us at breakfast every morning. It has a huge gash on its face that made breakfast kind of unpleasant on the roof where breakfast is served. This cat also went to the toilet on the rooftop couches. When we complained about this, the staff were very apologetic and promised that the cat would be gone in a week. This cat has apparently been notorious for being disruptive. We also selected the hotel for the jacuzzi but it was kept at a temperature that made it like going into a lukewarm pool. We asked for the temperature to be increased but this was met with hesitation as apparently there are customers who want the jacuzzi at a cool temperature. This seems to go against the point of having a jacuzzi.
Daniele
8 months ago
10.0
La gentillesse du personnel, ils veulent vraiment vous aider. Le Riad est très beau et très propre, tel que les photos. Il est très bien situé dans la médina et c’est très calme et sécuritaire.
Cons: Le lit était très dur.
Greg
8 months ago
10.0
Ulises
8 months ago
10.0
Muy bonita experiencia, el Riad está muy bien cuidado, el personal es super amable y está en una muy buena ubicación
Bennett
8 months ago
10.0
ANA ISABEL
8 months ago
10.0
Ubicación y desayuno el chico encargado de servirnos el desayuno era majisimo y muy amable
Cons: La Tv no funcionaba y el lavabo,no tragaba bien el agua .
Kar89
8 months ago
10.0
Hamou was exceptional. He spent 20 minutes going through our location along with things to do, he couldn't not have been more helpful. Breakfast was large and delicious. Our room was clean and spacious. Would recommend booking someone to guide you to the Riad or an esim for Google maps as taxis cannot reach the Riad. The roof terrace is surprisingly peaceful given it's location in the centre of the medina. The ladies in the spa are very friendly. Would absolutely stay here again.
Cons: Mattress was very hard, our room also faced the call to prayer speaker, would recommend earplugs.
Marcelo
8 months ago
9.0
Por fora vc não da nada para hotel. Mas qdo vc entra ele te surpreende… staff magnífico
Giampaolo
8 months ago
9.0
Personale gentilissimo . Pulito accogliente .
Cons: Doccia non calda ,acqua debole ,microfono doccia rotto
Jean-Marc
8 months ago
10.0
Très bon accueil. Grande disponibilité du personnel très attentionné. Ambiance familiale très appréciée.
Paula
8 months ago
10.0
Lindo lugar, excelente ubicación! Cerca de todo, el personal muy amable, muy buen desayuno .
Cons: Era todo perfecto
Lucia
8 months ago
10.0
Riad con una ubicación excelente, muy cuidado, habitaciones preciosas y muy cómodas. La amabilidad del personal un 10!!
Cons: Nada
Mouna Kabbaj
8 months ago
10.0
svidjela mi se svijetlost prostota. Urednost , čistoća i sadržaj. Jacuzzi i terasa na krovu zgrade TOP TOP Domaćica Nadira je bila od velike pomoći i jako uslužna.
Cons: možda mrvicu raznovrsniji doručak. Za doručak smo imali sve slatko , Hrvati su naučeni na slani doručak( jaja, sir....)
NICOLAS
8 months ago
8.0
Sabrina
8 months ago
9.0
The staff was super friendly and looked after us for all our stay. The place was beautiful, clean and spacious! We also did the hammam & massage experience which was great.
Cons: The fact that our room was detached from the main building and we had to go outside also to reach one of of the rooms - but we were unlucky with the weather, I am sure in summer it’s fine!
MSW
8 months ago
9.0
Andreas
8 months ago
10.0
Pac
8 months ago
10.0
La ubicación excepcional, a 2minutos de la plaza y del zoco
Cons: Que nos hicieran un cambio de euros a su moneda por encima del mercado
veronicalismar
8 months ago
8.0
La ubicacion, es perfecta dentro de la medina y muy facil de consegui, el desayuno super rico siempre y la habitacion estuvo bien excepto por la insonorización, lamentablemente se escucha bastante el ruido de los demas. Pero puedo decir que supero nuestras expectativas totalmente, el trato fue realmente increible.
Cons: El ruido fuera de la habitación, se oye básicamente todo, tengo el sueño sensible y fue complicado descansar 100% es lo unico que tengo como queja del lugar, porque falta mejor insonorización de las habitaciones
MARILENA
8 months ago
10.0
Sabine
8 months ago
8.0
Benoit
8 months ago
10.0
Séjour vraiment extraordinaire. Le riad est vraiment magnifique et confortable. La situation géographique est exceptionnel au centre de tout et vraiment près de la pla Jamaa El Elena. Le personnel est toujours présent et disponible 24 heures par jour. Hamou et Taha sont excellent et offre un service de très haute qualité et personnalisé. Déjeuner très copieux et varié. Je recommande le repas du soir à 20 euros seulement servi parfaitement et excellent. Bravo à toute l équipe. Les chambres sont très belles et très spacieuses merci.
George
8 months ago
9.0
clean and very helpful
Cons: better sign to get to the location would be useful
sofia
8 months ago
8.0
La ubicación sin duda. También la atención de Hamou, que nos atendió en el desayuno. Muy atento y amable con nosotros.
Cons: La habitación es demasiado pequeña.
Hanat
8 months ago
10.0
Kathryn
9 months ago
9.0
Quiet location Staff helpful and friendly Roof terrace
Cons: Pillows too hard And more fruit for breakfast
RAYMOND
9 months ago
8.0
Excellent customer service- from the greeting to the breakfast service. Great breakfast - spacious room with good facilities- Bathrobe & slippers appreciated - excellent location-
Cons: Pillows need improvement- if you provide one hard & one soft pillow per guest (they already provide 2 each) then everyone will be 😃- Although as everywhere in Marocco the mattress is rock hard. Also perhaps putting up a notice for quiet time after 11.00 pm would be nice - as you can hear people chatting in the riad courtyard - Late into the night.
marco
9 months ago
10.0
Bellissimo riad, posizione eccellente, personale gentilissimo e disponibile, in particolare ringraziamo Hamou per i consigli e le attenzioni che ci ha riservato. Ci hanno aiutato a far sì che il nostro soggiorno non solo nel Riad ma anche a Marrakech fosse perfetto, aiutandoci a programmare escursioni, trasporti e tanto altro, super consigliato!
GIULIA
9 months ago
10.0
Francesca Onidi
9 months ago
10.0
Ci è piaciuto TUTTO !!! Avevamo un Riad (Le Emerald) tutto per noi (due famiglie da 4 pax ciascuna). La struttura era meravigliosa, lo staff incredibile, avere la possibilità di privacy e di poter avere un messaggio direttamente nella struttura (stanza massaggi ed Hammam privata), terrazza con vista sulla medina ... non vediamo l'ora di poterci tornare !!!
Cons: nulla, era tutto perfetto
stephanie
9 months ago
10.0
L'emplacement et la gentillesse du personnel. Nous nous sommes laisses porter pour un séjour de rêve
Cons: Rien
Giulia
9 months ago
8.0
location al centro della medina,personale over the top, gentilissimi e super disponibili!
Cons: il gatto che vive nel riad
Maria Victoria del milagro
9 months ago
10.0
Maria Victoria del milagro
9 months ago
10.0
Excelente hotel en la Medina. La atención de todo su personal fue impecable, muy amable e informativa, y siempre a disposición. Destacamos en especial la atención de Hamou, Taha y Azdine. El hotel está ubicado perfectamente, y parece un oasis en medio de la Medina. Las habitaciones son amplias y están muy lindas decoradas, al igual que los espacios generales. Los desayunos fueron muy ricos y abundantes. Recomiendo 100% este hotel si desean alojarse en la Medina.
Cons: Solo mejoraría las almohadas ya q resultaron un poco duras, pero es muy personal este ítem.
Orlando
9 months ago
10.0
Funcionários
Cons: Algum barulho
Cedin
9 months ago
10.0
Todo
Cons: El tour realizado desde el hotel, no cumplió con mis expectativas, pero entiendo que es algo externalizado
Richings
9 months ago
10.0
The accommodation is lovely. Fresh with a modern/contemporary feel. The room we stayed in was clean and well equipped with soaps, fresh towels, slippers, safe, bath robes, hair dryer, shampoos etc and enough plugs for your charge cables (converter required) no direct USB sockets. You get a key to your room and a key to the front door to let yourself in. Plenty of hot water in the shower room. Beds are firm (if you've been to Turkey or Italy you know what i mean) but comfy. Room has TV and aircon but we didn't need it. TIP: We arranged in advance for the Rhiad to arrange the airport taxi transfer (about 25mins) and a 'barrow man' to transport our luggage from the taxi to the door (would recommend you do this otherwise you may struggle to find it). Just email them. The cost is added to your bill - not expensive. We pre booked a meal for the first night as we were going to arrive late afternoon and tired. We both had a lovely 3 course meal and the service was great. Note: No alcohol is available on site. Breakfast was simple and tasty. Fresh croissants and orange juice, omelettes, help yourself coffee/milk...teas if you preferred, tasty jams, flat breads, sliced oranges and honey. Some mornings we had a fresh fruit cocktail as well and small pieces of cake. Plenty to start your day. All the staff were friendly, approachable, knowledgeable, spoke very good English and nothing was too much trouble. Don't be afraid to ask for advice/prices/prebooking etc if you need to get to a tourist attraction. The accommodation is located within the on the edge of the main souk very close to the "Hussle and Bussle" but located on a quite alleyway. We were sorry to leave and hope to return.
Cons: Nothing - we enjoyed our stay.
Daisuke
9 months ago
10.0
Nora Marie
9 months ago
10.0
Great location, very nice and beautiful building and rooms. Great breakfast and very friendly staff.
Charlotte
9 months ago
10.0
Magnifique endroit, personnel charmant, supers activités proposées.
Linda
9 months ago
9.0
Sofia
9 months ago
10.0
O tamanho do quarto, a simpatia dos funcionários
Cons: Gostei de tudo
Anthony
9 months ago
9.0
Christoph
9 months ago
10.0
Die Gastfreundschaft in diesem Riad hat unsere Erwartungen einfach übertroffen. Das Personal war mehr als Freunflich und kümmerte sich über alle Wünsche der Gaste und gab uns immer sehr wervolle Tipps fürvunsere Ausfluge in und außerhalb von Marrakesh. Das Hamamn und die Massage in diesen Haus ist ein muss! Einfach nur Top!! Danke dafür. Wir kommen gerne wieder!
Cons: Nicht?
marina
9 months ago
8.0
Claire
9 months ago
10.0
The Riad was beautiful. A cross between the charm of a a high class traditional riad but the luxury and service of a hotel. Wonderful friendly service. Nothing was too much trouble and location for inside the walls of the Old town for the Souls and the square was perfect. Also the massage was one of the best I have had for a long time and I am very lucky about massages. Finally- mimi the cat, who only bothers you if you want to be bothered, which I did, was my new best friend which added to my trip;) Both my Mum's and I would recommend this place and we will difinitly be back.
Genalee
9 months ago
10.0
Such a beautiful place to stay! Nadira treated us so well, made us feel at home and gave great recommendations! Really good location, right in the medina so can easily walk everywhere. The dinner and breakfast were both great. Highly recommend to anyone, really good value for money!
Cons: Nothing, it was great!
jennifer
9 months ago
10.0
Diana
9 months ago
10.0
Everything was perfect! the staff was very attentive. We were well received and they were very kind throughout the whole our stay. Location is also top, near the main square and on the heart of Medina. and I couldn’t help but notice the silence that made it possible for us to rest well after walking all day. Breakfast also amazing and served very beautiful
Cons: everything was perfect
Diana
9 months ago
10.0
Замечательный риад с прекрасным сервисом, отличными завтраками, расположением, чистыми и красивыми номерами. Были здесь второй раз и все было великолепно
Patrick
9 months ago
8.0
genziana
9 months ago
9.0
La struttura è nuovissima, molto curata e il personale estremamente gentile e disponibile. La colazione è preparata al momento con pietanze tipiche marocchine, molto buone. L'albergo dispone di una splendida terrazza e di un hammam che si può prenotare per un massaggio o un momento di relax.
Jordi
9 months ago
9.0
Liane
9 months ago
10.0
The staff was excellent, the breakfast one of the best ihave ever had.
de simone
9 months ago
10.0
La gentilezza
Cons: i gatti,
Kristín
9 months ago
9.0
Joao
9 months ago
8.0
Jamila was amazing, thank you! The heated private jacuzzi was great for the kids who had a great time there. Having a spa inside the Riad was also great and very convenient.All the services we used from the riad (dinner, massages, spa and day trips)were very fair priced and great services. We didn’t use much the rooftop but the view was great and a fine place to relax and sunbathe with privacy.
Cons: This is a separate Riad from the main one and the location is quite central but to reach de main road it’s a very tricky alley…then in the main road to reach the Jemaa el-Fnaa it’s allways very busy with people eating in the road….we had some hard times there during rush hour, it’s probably the most crowded 10 meteres in all marrakesh. Showers were not well designed and spilled a lot of water outside…not very confortable to use, it’s a detail easy to fix and can improve the quality of the stay.many TV’s in the house but we could not tune in any channel… Wi-Fi was not working the second floor and was very poor in the first floor, and we had to use our own internet there, even if they had several rooters in the house.
Mr ouasdi
10 months ago
10.0
Cristina
10 months ago
10.0
Todo, cuando entras huele súper bien. Te tratan génial. La comida está muy buena y el personal es adorable. El Hammam aunque pequeño es correcto.
Cons: Quizás podrían dejar gratis el transfert al aeropuerto
Will
10 months ago
10.0
Taroumite Tour
10 months ago
10.0
vanessa
10 months ago
10.0
Amazing Riad, spotlessly clean, everything you could possible need, amazing jacuzzi, private roof terrace with sun beds, four fabulous bedrooms with en-suites, robes, slippers, hairdryer. Breakfast was delicious & host cooked us the most amazing 3 course meal on our second night. Really close to the main square, arranged transfer to & from airport, really couldn’t do enough for us
Cons: Nothing
Marie
10 months ago
10.0
We stayed at the 3 bedroom Riyad which was separate to the main hotel. It was stunning and exceeded expectations. Rooms all a good size (en-suite) and had a hot tub. The staff from the hotel were so helpful when we had issues and Nadra was very kind and made us feel at home at the Riyad itself. Had a scrub at the Riyad which was also fantastic. Thank you!
Cons: The streets around the Riyad can be a bit quiet at times if you are solo but okay if you are in a group.
PRIYA MARY
10 months ago
10.0
The staff here are exceptionally accommodating and helpful. The receptionist on the first day made sure we got a map of Morocco and explained to us where to find tourist spots, warned us of potential scams, educated us about the normal price fr basic commodities which was very helpful. They allowed us to keep our bags at their place, while we went for a guided tour and were very caring of our needs. Hammam and spa was very good. The property in itself is aesthetically pretty.
Cons: Nothing
Jana Tavares
10 months ago
10.0
A equipe é maravilhosa! Café da manhã muito bom!
Cons: Chegar na Medina no final de semana com malas após as 17h é complicado! O trajeto até o hotel vira uma pista de obstáculos!
Nikolaos
10 months ago
8.0
Dani
10 months ago
8.0
La struttura è caratteristica, pulita, la posizione é comoda al Centro della Medina, naturalmente si può arrivare solo a piedi. Lo staff molto gentile e disponibile.
mkalender
10 months ago
9.0
I liked the supportiveness and kindness of the staff.
Cons: Breakfast was poor.
Clément
10 months ago
10.0
Juste magnifique je le recommande
Roberta A
10 months ago
8.0
The location, the interior design, the staff, the breakfast, the additional services
Cons: Only thing is that we were staying in the ground floor so we could hear people talking in the central patio. This was just a bit annoying when people checked in late at night.
Stacey
10 months ago
10.0
The staff was beyond compare. Kind, happy, helpful. The location amazing if you desire to be right in the heart of the Medina. The beds super comfortable; the riad a quiet, calm respite from the bustling souks - we slept amazingly! Breakfast was delish & plentiful. Phenomenal traditional pastries greeted us in our room. Laundry was done quickly & stained clothes came back clean - obvious that attention & care was given. All tours & guides booked thru riad were fantastic & so reasonably priced. We arrived after midnight & the hotel’s arranged driver was there waiting for us, then their other employee met the transport at the square to take our many heavy bags in a wheel barrel like cart thru the square & souks to the riad. SEEMLESS. EASY. Hammam services weren’t fancy but nonetheless excellent! Loved!
Cons: N/A
Mayu
10 months ago
10.0
giulia
10 months ago
5.0
Posizione pulizia e acqua calda sempre!
Cons: La spa e’ a pagamento e va bene… pero’ purtroppo il “ massaggio “ che una loro ragazza mi ha fatto e’ stato veramente orribile. Credo non avesse la minima idea di cosa fare.. oltre che mi ha lasciato da sola nella stanza dieci minuti con la porta aperta….( a meta’ massaggio in teoria…). Le camere a piano terra sono buie poiche’ le uniche finestre danno direttamente sulla piccola parte comune di ingresso quindi nn e’ possibile tenerle mai aperte conservando un minimo di privacy!
Derya
10 months ago
8.0
Masoud
10 months ago
8.0
Lanigan
10 months ago
10.0
Paul
10 months ago
10.0
A perfect place to stay for a few days to be in the heart of the vibe of the medina. The staff in the hotel could not have been more friendly or helpful. We had breakfast included which was a varied and great start to the day. We dined in the Riad on our first night and the meal was authentic local cuisine and very tasty - would certainly recommend it to others.
Cons: It is difficult to find fault in any way. You are in the heart of the city so there will be some noise early in the morning but that is only to be expected. The call to prayer is also part of the experience!
Michaela
10 months ago
9.0
Wir haben wunderbare Tage im Riad L'Etoile verbracht. Das Personal ist unglaublich freundlich und schon die Organisation des Shuttles vom Flughafen hat perfekt geklappt (das würden wir jedem ans Herz legen, durch den Hauptplatz und die engen Gassen der Medina mit dem Koffer zum Riad zu finden, ist nicht so einfach). Das gesamte Riad ist sehr gepflegt, unser Zimmer war ebenfalls sehr sauber. Das Heizen des Zimmers hat problemlos geklappt, die Temperatur war sehr angenehm. Das Frühstück war gut und es wurde auf Wunsch alles nachgebracht. Es gibt auch einen Hamam und Massageräume, wir haben es allerdings nicht ausprobiert. Ganz entzückend war, dass uns sogar unser Frühstück als Jausenpaket vorbereitet wurde, da wir sehr früh zu unserer Weiterreise aufbrechen mussten. Die Lage ist 1A, eine kleine Seitengasse vom Hauptplatz entfernt - man ist sofort mitten im Geschehen. Die Rezeptionistin hat uns auf einem Plan alles erklärt und Tipps zum Handeln in den Souks gegeben. Rundherum eine tolle Erfahrung!
Cons: Die Zimmer im Erdgeschoss (wo unseres gelegen war) sind leider sehr hellhörig. Wenn es dann asoziale Gäste (für die das Riad nichts kann) gibt, die im Innenhof spät abends/nachts lautstarke Unterhaltungen führen, hört man das 1:1 im Bett und wird wach gehalten. Hier wäre es eventuell sinnvoll, seitens der Rezeption Gäste am Abend darauf hinzuweisen, dass im Innenhof eine ruhigere Gesprächslautstärke erforderlich ist.
Juan Manuel
10 months ago
10.0
The Staff superb! A Zedine, Fati, Tah & A Xmen, very professional, always willing to help, without them our trip won't be so successful. Many thanks.
Cons: Room flor more clean.
France
10 months ago
9.0
Proximité de la place djena mais au calme dans une ruelle près des souks Petit Riad ou l’on peut manger la cuisine marocaine sur commande Petit déjeuner copieux et bon
Oliver
10 months ago
10.0
Fantastic spa (private hammam + best massage I've had), friendly staff, modern design, clean rooms, central location (very convenient for the old city), clean well designed bathroom
Cons: Rooms aren't huge (but are well designed), location is more convenient for a longer stay (10 min walk with your suitcase/a porter to the nearest road)
Maurizio
10 months ago
8.0
Vishudh
10 months ago
4.0
Good breakfast , freshly made food
Cons: Terrible location - grotty area in the middle of the medina Taxis can’t drop you at the hotel. You have to walk the last 10-15mins which is a hassle with luggage
Juliana
10 months ago
10.0
Amazing staff. Very clean, great breakfast. The room was lovely with petals everywhere. The location is perfect, inside the Medina. Best hotel in Marrakech!
Cons: No cons. I’d stay again!
JUAN
11 months ago
10.0
Everything was amazing but overall the team in charge of the riad
Cons: All perfect
Adrian
11 months ago
8.0
Perfectly located within the Medina, but still im a quieter alley. Lovely staff. Good breakfast. Great Hammam treatment. Overall good value for money.
Cons: Probably the hardest matrace I have ever slept on. In hindsight, we should probably have chosen a langer room. Room Dana is really very very small. Shaky WiFi.
Nathalie
11 months ago
9.0
Joli Riad extrêmement bien placé. Très bon rapport qualité-prix. Ne pas oublier d’y manger, cela vaut la peine!
Cons: Rien
Ramon
11 months ago
10.0
La comodidad, el personal y el desayuno
Francisco Javier
11 months ago
10.0
Las instalaciones, ubicación y el personal
Cons: Nada
Rafa
11 months ago
9.0
LAURENT
11 months ago
10.0
Tout
Cons: Rien
Amber
11 months ago
9.0
Pasachol
11 months ago
6.0
Nomadic Saif
11 months ago
8.0
**A Delightful Two-Night Stay at Riad L'Etoile D'Orient** Our recent two-night stay at Riad L'Etoile D'Orient in the heart of the walled old Medina of Marrakech was truly memorable. The riad has been masterfully refurbished, blending the charm of a traditional riad with the elegance of modern contemporary decor. This fusion creates a unique and inviting atmosphere that we absolutely adored. From the moment we arrived, Fatima and her team welcomed us with open arms. Their warmth and hospitality were evident as they went out of their way to make us feel at home. They were incredibly helpful throughout our stay, always happy to assist us with any needs or inquiries we had. Their genuine care and attentiveness added a personal touch that made our experience even more special. Each morning, we enjoyed a standard traditional Moroccan breakfast, which was a delightful way to start our day. The spacious and comfortable room provided a serene retreat after our daily adventures in the bustling city. The riad's location was undoubtedly one of the highlights of our stay; being situated within the old Medina allowed us to easily explore the vibrant culture and historical sites of Marrakech with Jema el fnaa square being only a 4 minute walk away. We are deeply grateful to Fatima and her team for providing us with such a wonderful stay. Their exceptional service and the beautiful riad made our visit to Marrakech unforgettable. We highly recommend Riad L'Etoile D'Orient to anyone seeking a perfect blend of tradition and modern comfort in an ideal location.
janet
11 months ago
10.0
Great location , lovely staff , comfortable rooms with a great breakfast
Cons: Nothing !
Jesús
11 months ago
9.0
La habitación es magnífica, amplia, con una excelente decoración, igual que los servicios comunes y el trato del personal excelente. Tuvimos servicio de transfer al aeropuerto gratis.
Louise
11 months ago
9.0
Great location, safe and clean. Staff were very helpful and always around to say hello and make sure you had everything you needed.
Cons: The jacuzzi was a bit too chlorinated.
Claire
11 months ago
10.0
Courtney J
11 months ago
10.0
The staff was accommodating, friendly and knowledgeable. They speak english, french and arabic. The facility was always clean and breakfast was fresh everyday.
Cons: The suite could be larger and room a bit warmer.
Gonzalo
11 months ago
7.0
Alessia
11 months ago
8.0
Johanna
11 months ago
7.0
Petit déjeuner complet avec une mention spéciale pour le jus d’orange frais, c’est top ! Emplacement du Riad bien situé près de la place et des petits commerçants. Le personnel sympathique.
Cons: La taille de la chambre trop étroite. Le jacuzzi n’est pas bien entretenu (bouton cassé, manque de propreté avec beaucoup de mouches mortes dans l’eau). La télé ne fonctionne pas à cause du wifi de mauvaise qualité. Les coussins de tête pour le Hammam mériterait d’être changé car ils étaient fendus.
Mark
11 months ago
9.0
Location to visit all the usual tourist spots within 15 minute walk to most spots.
Cons: Couldn’t ask for much more , maybe some uht milk for the coffee in the room but I’m seriously picking to find anything.
calcallz
11 months ago
9.0
La propreté, l'accueil le calme, la localisation, le petit-déjeuner, les services en supplément
Cons: Rapport qualité prix à revoir concernant l'hôtel et le transfert, on a trouvé ça un petit peu trop cher Les chambres sont plus petites qu'elles paraissent sur les photos
Chazhoor Jacob
11 months ago
10.0
Nadia
11 months ago
9.0
Le Riad est très très bien placé il est très beau dans un quartier safe et animé , le personnel est vraiment sympa au service et souriant , mention spéciale pour azeedine et yakoute merci encor .
Adriana
1 year ago
10.0
All was absolutely amazing! Will definitely stay again in the future! Can’t wait to see the Green House opening soon!
Madalina
1 year ago
9.0
This place is truly amazing; i was searching online for days and days for the perfect riad.. and finally decided for this one! The location is TOP, next to the souls but on a side street that is quiet, clean with lots of light; you will feel safe walking back at night, trust me on this! The rooms are clean, equipped with tv, ac, kettle pot, fridge etc. The staff is really nice, gave us tea and sweets and were there at all times The cleaning ladies arranged our bed and bathroom DAILLY ❤️ Also i must mention MIMI ❤️ cutest staff member!
Cons: I loved everything✨ only addition i have, it’s by own taste preferences; meaning the breakfast was bit too on the sweet side (totally understandable as hey serve moroccan breakfast); but would be nice to include more veggies and/or salty options. But, as I said.. personal preference not a minus for this Riad
mustapha
1 year ago
5.0
Edina
1 year ago
10.0
domi
1 year ago
10.0
Rosane
1 year ago
10.0
Everything
Cons: Nothing
Rosane
1 year ago
10.0
The staff! Specially Jamila and Ibrahim!!
Cons: nothing
Arkadiusz
1 year ago
9.0
Rewelacyjna lokalizacja w samym centrum + jacuzzi w salonie
Fadoua
1 year ago
9.0
De locatie is top!! Midden in het centrum van jamah al fna… en het personeel super lief..
Cons: De kamer is wel erg klein en eigenlijk hoor je alles van elkaar omdat de kamers zo klein zijn en alleen met een houten deurtje dicht gaat.
Carlucci
1 year ago
10.0
Bernardo
1 year ago
10.0
Top location inside de Medina but very quiet and Calm. Very nice room distribution of rooms and spaces. Great wifi, bathrooms, beds. Amazing Jamila employee to take care of the space,make breakfast and arrange all the needs. Very recommended.
Marieme
1 year ago
10.0
We booked Dar Emeraude, the private annex house of the hotel. It was stunning, we love the privacy and the design. A special thanks to Jamila, the host who warmly welcomed us and prepared us a delicious breakfast. I really recommend it, especially for families and friend groups. I would definitely repeat the experience, we really wished we had more time to enjoy the place.
Cons: Everything was perfect
Andrew
1 year ago
10.0
Great breakfast served on the rooftop terrace every morning- all served fresh by very friendly staff. We booked dinner at the Riad one evening- again on the terrace- and it one of the best meals we had in Morocco. Room was air conditioned, well equipped and spacious with a fridge and teams coffee-making facilities. The massage and Hammam we had at the Riyad was amazing- very highly recommended.
Cons: Our room was next to the front entrance so there was a little noise in the morning but not enough to bother us.
Kohei
1 year ago
9.0
フナ広場から近く旧市街の観光に便利。人通りの多い道から少し路地を入ったところにあるが、リヤドの中はとても静か。近くに美味しいお店がいくつもあるのでお店の選択には困らなかった(タジンばかりだが)。泊まった部屋はシャワーとトイレがそれぞれガラス戸で閉じることができて嬉しかった。部屋が明るい。
Cons: ない
Philip
1 year ago
10.0
Lovely characterful Riad, perfectly positioned and so calming. I was made to feel so welcome by the Manager and all the staff. Would whole heartedly recommend staying here. Loved the experience.
David
1 year ago
10.0
Kirsten
1 year ago
10.0
From drop off by Cafe De France and getting to Riad( someone walked us provided by transport) to welcome by Azeldine to confirm plans with us for our time there to dinner on rooftop and breakfast was wonderful! Room was beautifully done, nice mix of traditional and modern with great shower! We only stayed 1 night as we were being picked up for Sahara Desert 3 day trip
Francesca
1 year ago
10.0
the structure is beautiful, clean, modern and welcoming. The staff is very kind and helpful. I absolutely recommend this property, the location is perfect, attached to the central square, 5 minutes on foot.
Laila
1 year ago
10.0
RUTH
1 year ago
10.0
Beautiful riad in the heart of the old part of Marrakesh which allowed us to walk to the souks and the palace. After coming back from the bustling streets this riad was an oasis of calm where the staff were amazing. Highly recommend this as a place to stay.
marc-antoine
1 year ago
10.0
Tout est super ! l’accueil, la gentillesse, le Riad indépendant pour notre familles (4 chambres), le jacuzzi ... etc etc
Cons: Rien !
Tove
1 year ago
8.0
Hyggelig personale og bra plassering. God frokost
Cons: Kunne trengt litt vedlikehold og veldig harde puter. Hadde ikke samme sjarm som mange riader har. Kunne trengt litt hjelp av en med lye for design.
virginie
1 year ago
10.0
Nous avons adoré notre séjour au Riad, magnifique, au calme mais très proche de la place et des souks, le jacuzzi est top, un grand merci à Houda pour sa gentillesse, à l écoute de toutes nos demandes!
Cons: Les lits un peu ferme mais c est une question de goût
Laura
1 year ago
7.0
Emplacement au centre de Marrakech, accueil et bienveillance du personnel + petit déjeuné avec découverte de certaines spécialités marocaines. Petit mot spécial pour Mahjouba : un grand merci pour ces échanges matinaux et sourire !
Cons: Chambre Dana un peu étroite pour 2 personnes + selon les voisins faible insonorisation des chambres.
Jane
1 year ago
10.0
A great location in the centre of the medina. The staff were friendly and extremely helpful. Rooms were comfortable and very clean.
Vincenzo
1 year ago
10.0
Posizione centralissima, nella Medina vicino alla Jemaa el Fna. Terrazza per la colazione con vista sui tetti Hammam comodo e confortevole. Colazione che comprendeva specialità marocchine e croissant in stile francese.
Cons: Tutto molto carino. Ottima la possibilità di avere il trasporto bagagli fino al punto di arrivo dei taxi/van per i tour, visto che le auto non possono arrivare fino all'ingresso. Bel gattino da compagnia nel cortile.
Ravit
1 year ago
8.0
Great value for money, friendly and knowledgeable staff, walking distance to the main square, market, bahia palace, Jewish quarter.
Ravit
1 year ago
9.0
Super friendly and helpful staff, great location (5 min walk to the main square), amazing vale for money. Delicious breakfast, too!
Dominik
1 year ago
10.0
Sara
1 year ago
9.0
Posizione strategica per girare la città, camera pulitissima e cameriera (prevista dalla stanza che abbiamo prenotato) gentilissima
Mihaela
1 year ago
10.0
Maison très joliment décorée style marocain, les terrasses sur tout, le personnel super sympathique, le sourire de la fille qui nous à préparé et servi le petit-déjeuner, l’emplacement.
Cons: L’odeur du chlore du petit bassin et le bruit de la pompe, hélas hygiène oblige. Les bruits de rangement des caisses du marché par les voisins en pleine nuit…
Araceli
1 year ago
10.0
Limpieza, amabilidad, todo genial
Cons: Nada
Jane
1 year ago
9.0
M J
1 year ago
10.0
Beautiful Riad and the staff could not do enough for you, highly recommend.
Fouad
1 year ago
10.0
Sevizio eccellente collazione fantastico la zona favolosa proprio a piazza della jamaa lefana persone troppo simpatiche proprio Sig. Ezzedine
Zane
1 year ago
10.0
Khalid
1 year ago
9.0
The staff were super friendly and incredibly helpful. The facilities were great and the food cooked in the Riad was unmissable, one of the best meals we had in Marrakesh
Cons: Nothing
olai65
1 year ago
10.0
Bel établissement tout confort, SPA et Sauna sur place, Personnel très accueillant et compétent, service de navette très pratique, communication parfaite. Emplacement idéal pour visiter Marrakech à pied.
luca
1 year ago
8.0
Very clean and nice decorations. The hot tub is very old and the overall terrace could be improved a bit. Riad should have a garden inside but here it is more like a typical marroccan house. Apart this, we had very good experience. Matching expectations
corinne
1 year ago
8.0
It was all good
Karl Anker
1 year ago
8.0
Hotellet er velbeliggende , hyggelig og smagfuld indrettet . Fik en god og grundig gennemgang af hotellets muligheder ved ankomsten .
Cons: Tagterrassen var udmærket indrettet med solsengen og spa . Men pga røgen fra naboen som er bager , var det ikke særligt rart at opholde sig på tagterrassen .Morgenmaden var ikke stor og blev indtaget på tagterrassen .
Katherine
1 year ago
8.0
Comfortable room. Nice roof top for breakfast. Helpful and friendly staff
Cons: Room was a bit cramped. Would have liked more fruit for breakfast
Richard
1 year ago
10.0
Stayed in the green riad which was stunning The value for money was exceptional The rooftop terrace is beautiful with great views Breakfast was delicious The rooms all have en suites with good facilities & the Riad is beautifully decorated. I would absolutely recommend it & go back!
Cons: The rooms are maybe a little small but the Riad is very big & it never felt cramped. The staff are amazing & so helpful & kind however there's always someone in the Riad so there's not always much privacy during the day which is a shame. The Riad can be a bit difficult to find, particularly at night. I'd recommend dropping a pin on your phone map before going out so you can find it again particularly as there are no signs leading to it or outside the door.
Samanta
1 year ago
10.0
La struttura era vicinissima alla piazza centrale di Jemaa El Fna, molto accogliente, bella e pulita. Fornito di una magnifica terrazza attrezzata con Jacuzzi. Personale gentilissimo e disponibile per ogni richiesta. Abbiamo cenato due volte in terrazza (cibo ottimo e su richiesta fornito anche vino bianco marocchino). Colazione abbondante e buona. Stanza perfetta, con aria condizionata, sempre perfettamente pulita e riordinata. Struttura fornita anche di hammam e massaggi (di cui non abbiamo usufruito). Ci hanno organizzato il servizio taxi al nostro arrivo dall’aeroporto fino alla Medina. Ci hanno aiutato ad organizzare tour esterni alla città (es. escursione nel deserto).
jianmin
1 year ago
9.0
老城区,旅游非常方便!去景点很近!
Eva
1 year ago
10.0
Le personnel de l’établissement était très accueillant et chaleureux. Toujours au petit soins pour les clients. Un vraie ++++
Cons: .
Jane
1 year ago
8.0
The staff were exceptionally helpful and nice. Booked restaurants taxis etc and gave us tips about where to go. The breakfast was good- fresh orange juice, fresh croissants and cake and home made pancakes. No choices and a little heavy on the carbs and sugar
Cons: The beds were very hard and the pillows very uncomfortable. I had a bad back by the end of my stay. The staff switched the pillows but the hard bed was a negative in an otherwise positive experience
Gabin
1 year ago
8.0
Bernardo
1 year ago
10.0
Super confortável, bem localizado e um staff muito atento. Recomendo.
Tasneem
1 year ago
9.0
Location and helfpul staff, very quiet place and Hammam on site is extremely handy
Cons: Pillows! Too high and stiff.
Edward
1 year ago
8.0
STEPHANIE
1 year ago
10.0
Le Riad privé Dar blue avec jacuzzi / la proximité du centre ville et l’accueil très bienveillant de l’ensemble de l’équipe .
Cons: Rien
Maryline
1 year ago
10.0
Ophelie
1 year ago
9.0
Nous avons séjourné dans le riad émeraude privée à quelques pas de l'hôtel. Tout a été fabuleux. L'accueil, le personnel, l'emplacement, et surtout la gentillesse des hôtes....je vous le conseille fortement.
Cons: Rien
Lee
1 year ago
10.0
Nice place for photo taking, very clean, good for chill and relax. Air-conditioner 👍
Ryan
1 year ago
9.0
The Riad is located in the Medina and has no direct access by car. That being said Fati arranged for a porter to pick us up at El Fna Square and bring us to the Riad. Although located in the medina market which was noisy and crowded, this Riad in itself is very quiet and peaceful. The Riad is well maintained and all the staff including Fati, Azedine, Ayman and Abdo would go out of their way to be helpful. The location is great as you are minutes from the square and can access all the sites within 15 mins walk. The breakfast is good and they try to vary it a bit on a daily basis. We had dinner at the rooftop and it was very good. We also did the hamam and massage in the Riad, which was excellent. I would recommend this Riad as a great place to stay in.
Noelia
1 year ago
8.0
Le personnel très gentil La propreté du riad Les petites attentions à notre arrivée A 3min de la place jemma elfna mais au calme
Cons: Nous étions au rez de chaussé et entendions absolument tout comme si les personnes étaient dans notre chambre.
Gageevan
1 year ago
10.0
Experience at the riad Letoile Dorient was amazing. Entire process from airport pickup to the trek in the extremely busy medina to our riad was amazing and memorable. Once we reached the riad we received a warm welcome with tea and biscuits along with great tips and a thorough walkthrough for our stay. Fati , Azadine, the night crew and the lovely ladies at the breakfast bar made this stay unforgettable and we wish we had stayed longer. It was a bitter sweet goodbye but we will be back and we will be sure to book the gienna suite again at Letoile Dorient
Dustin
1 year ago
10.0
David
1 year ago
10.0
Très bien et bien situé dans la médina. Personnel très courtois et très bonne communication.
ISABEL MARIA
1 year ago
7.0
BOUMANSOUR
1 year ago
10.0
Albert
1 year ago
9.0
Vincenzo
1 year ago
10.0
struttura molto accogliente, pulita. Ideale per chi vuole conoscere Marrakech nella sua realtà. A due passi dalla Medina, dagli incantatori di serpenti, dai Souk. In esperienza bellissima. La ciliegina sulla torta , lo Staff, Abdou è stato esemplare! Unico e disponibile. Consiglio vivamente questo RIAD e sarà sicuramente meta del mio prossimo viaggio a Marrakech . Grazie ragazzi, siete stati fantastici . W Morocco 🇲🇦♥️
Cons: Nulla
Jaspreet
1 year ago
10.0
Where to start... When we arrived, Adezine provided us with fresh mint tea and discussed the best tourist attractions/things to look our for in Marrakech. Given that this was our first time here, it was really helpful! Then, we were given a full tour of the riad, and Adezine answered all of our questions. We had lovely breakfast served every morning and a friendly welcome every afternoon. The staff made the experience so enjoyable with their attentiveness and warmth. Adezine helped us plan our day in Agadir and helped with our transfer as the language barrier was difficult for us. Abdo was also very attentive and friendly, he helped us with the AC without hesitation and checked in with us throughout our stay. The hammam was amazing and so worth the money, and the riad is just beautiful. I really liked the location as we could get to the medina within minutes. I would 10000% recommend this stay and I will be returning here the next time I visit. Thank you :)
Klara
1 year ago
8.0
The person from the Riad was very helpful and showed us on the map the first morning what to visit and see and what the habits were. It was very interesting and useful. Riad itself is very pretty and there were cute cats. We did the cooking class with Jamilla and that is certainly recommended!
Cons: The room was not really quiet, we heared the mosk at 5 am and we were close to the enterance.
Khadija Ali
1 year ago
10.0
The Riad was absolutely stunning! From the moment you step inside, you're greeted with a delightful fragrance and big smiles from the friendly staff. The manager warmly welcomed my family and me, taking the time to mark nearby attractions on a map, including closing times and entry fees. The property itself was cozy and intimate, exactly as depicted in the pictures. The staff were incredibly friendly and always made time to chat with us, offering great recommendations for places to eat and visit. Even if you don’t plan on buying internet, getting around is easy—one of the day staff ( sorry i forgot her name) introduced me to an offline map, which really helped us explore the area safely and independently. I found this gesture very considerate. Another staff member, Abdul, was especially helpful. He guided us on local prices by checking out pictures of items we were interested in and was super kind to my family. Abdul also answered our questions about the local culture with a great sense of humor, often joking with my parents, which made us feel right at home. Overall, the Riad was more than just a place to stay—it felt like a safe haven where we could truly relax and enjoy our holiday. It made our trip even better!
Durbin
1 year ago
10.0
Es un hotel típico marroquí. El desayuno estuvo rico. El personal fue muy atento, agradable y trataba de llenar tus necesidades. Me encantó.
Kamil
1 year ago
10.0
The riad's location is great, the rooms are clean and comfy and the staff is super friendly and helpful
Zaqiya
1 year ago
9.0
Breakfast was lovely, made fresh each day. Tea, omelet, butter, jam, bread, croissants. Fresh orange juice pastries etc. Staff very friendly and helpful. Happy to help. Cooked food was yummy.
Cons: Rooms are small and dark. Cat wondering around building on the roof top, Taxis don't drive up to riad after 5pm, you get dropped off by petrol station. So you have to walk through the markets to get to the riad. Streets are not lit very well at night. But location great just jn the middle of the markets.
Khushraj
1 year ago
10.0
Amazing Riad with a great location! Staff were very friendly and helpful with a special mention to Azedine and Abdul. Rooms were clean and breakfast was lovely! See you next time - Khush (Dana Room)
Cons: N/A
Andrea
1 year ago
10.0
CAROLINA
1 year ago
10.0
Luísa
1 year ago
10.0
Excelente localização, situado a poucos metros da Praça Jamaa el Fnaa, o que permite visitar facilmente toda a cidade a pé. Apesar de estarmos na Medina, o Riad é absolutamente tranquilo. Edifício bem conservado e bem decorado, terraço muito agradável e bons quartos com tudo o que é necessário. Pequeno almoço e jantares muito bons, comida caseira e bem confecionada. Boa experiência de SPA com uma ótima massagem de relaxamento. Por fim e não menos importante, a simpatia, disponibilidade e atenção que recebemos de todo o staff fez com que a experiência da estadia no Riad fosse fantástica. Muito, muito obrigada ao Azedine, à Fati, ao Abdul e restante staff por nos terem feito sentir em casa durante estes dias em Marrakech.
Stefanie
1 year ago
10.0
Ignacio
1 year ago
10.0
Todo perfecto, limpio, cómodo, muy bien ubicado, buen servicio
Hritika
1 year ago
10.0
From the point of booking till the day we left the staff were excellent, so welcoming and friendly. Any questions I had, I just messaged them through Expedia and received a prompt response. The Riad itself was stunning, a true reflection of the photos on here and a great location, as everything was walking distance.
Shivani
1 year ago
10.0
So beautiful, nice rooftop, rooms were so comfy and clean and nicely decorated, staff were amazingly helpful and made extra effort with us
Cons: NA
Miguel
1 year ago
10.0
Un lugar estupendo para descansar dentro de la medina. La comida, habitación, personal. Todo excelente.
Cons: Todo bien. Fueron muy atentos.
Jane
1 year ago
10.0
The location is in the city centre, however, probably due to holiday season it took time to get to the Riad at night, as taxis couldn’t pass through the crowd so we alighted far away from the Riad at night. The Riad staff provided taxi on request and also someone to accompany us from the Riad to where the taxi packed. Overall, the staffs were lovely. I requested for early breakfast most days and they came through. The accommodation was so clean, overly and thoroughly cleaned always, thanks to Yakut (not sure I spelt that well). The admin staffs too lovely, same were the ladies in charge of our massage sessions. Superb ❤️ All in all 10/10
Michelle
1 year ago
9.0
Great location, clean and good space. They also served a very extensive breakfast which was included in the price which revealed a great spread.
Cons: The walls were a little thin but that was it
Horacio
1 year ago
9.0
Breakfast was served every morning and prepared for us. It was a great experience tasting local food. Houda deserves a special recognition for her outstanding service and handy recommendations! Fati (sorry if I misspelled her name!) was very attentive to our needs and we all enjoyed our cats conversation. Abde did great as he prepared breakfast for us very early, before our desert trip. Thank you very much for being so nice and attentive.
Abdoullahi
1 year ago
10.0
Amazing stay, host was very welcoming and attentive to our needs, excellent room, food, service and peace. A big thank you to Abdul and Azdin for their welcoming and constant help, anyone wanting to visit Marrackech I would definitely recommend this Riad as it is close to all amenities required, looks amazing and very professional people working there.
Hicham
1 year ago
10.0
Vincenzo
1 year ago
10.0
Ottima posizione, staff gentile e disponibile. La struttura offre molti servizi
John David
1 year ago
10.0
Incredible location within the Medina. Staff was incredibly friendly and meals very generous. VIP perks were not given. Still 5/5 though.
Dampt
1 year ago
10.0
Le Riad est idéal pour passer de bonne vacance et se reposer. Le cadre est très agréable et le personnel très gentil. Chacun matin nous avons pu prendre le petit déjeuner marocain sur le rooftop préparé par une cuisinière. Le dernier jours nous avons pu laisser nos valises et nous avons même pu patienter dans le salon climatisé en attendant notre vol. Le personnel est de bon conseil pour Marrakech
mark
1 year ago
10.0
location was top notch, staff super friendly and very helpful.....can't fault it 5 stars all round
Cons: nothing to report
Riccardo
1 year ago
10.0
Posizione eccellente , staff sempre disponibile per qualsiasi richiesta e molto gentile , colazione e cena ottime. Pulizia impeccabile della camera .
Chadli
1 year ago
10.0
Juan José
1 year ago
9.0
Ubicación excelente y personal super agradable y servicial.
Cons: Nadie hablaba español
Tatiana
1 year ago
10.0
Месторасположение Персонал Чистота
Cons: Такого нет
Emilia
1 year ago
10.0
Great service that gives more than the standard, good food is important why to me. They put their heart and soul into it, which made me feel like a princess. I will definitely go back there. Thanks
Yasmin
1 year ago
9.0
Beautiful room, nice and helpful staff, small welcome gift, good location
el kasmi
1 year ago
10.0
Evan
1 year ago
9.0
The staff were top notch. Recommend airport pickup. Makes your life much easier.
Cons: Its location deep in the Medina meant no car access so you have to walk from market about 10-15 min. It was not quite as clean as we would expect for a 4 star location.
Celia
1 year ago
10.0
We loved our stay here! If we could have stayed more nights we would have. All the workers were super kind and attentive. Fatima was super kind and informative as well.
Ana
1 year ago
9.0
El Riad está muy bien. Nosotros éramos un grupo de 6 amigos y estuvimos en Privatized Blue House, que tenía jacuzzi y una azotea con tumbonas. Las habitaciones, una bastante pequeña, las otras dos bien y todas con baño propio. Vinieron a servirnos el desayuno a la habitación (que estaba riquísimo) y la chica un encanto. En el hotel fueron super amables, nos ayudaron en todo. La ubicación está cerca de la plaza principal. Si quieres vivir una experiencia local, con muchas comodidades y cerca de todo, 100% recomendable.
Cons: Los colchones alguno son un poco duros. La primera vez que llegas al Riad, es un poco lioso pero luego cuando te sabes el camino es fácil. A su favor, los chicos de recepción se ofrecieron a venir a por nosotros a la plaza y guiarnos, pero nosotras quisimos ir solas y por eso nos costó más.
Alex
1 year ago
10.0
Muy limpio y buena atencion del personal
karina
1 year ago
10.0
Really pretty property! We did the hammam and spa experience and it was FANTASTIC! highly highly reccomend trying this! We also had a great dinner there -it was so cute with rose petals when we arrived!!! Any questions feel free reach out on instagram @05karina05 :)
MLCDanse
1 year ago
10.0
Un riad magnifique, le personnel est d'une extrême gentillesse et ultra serviable ! Très bien situé et la propreté est impeccable. Roof top extra avec le jacuzzi. C'est un immanquable sur Marrakech !
ENZO
1 year ago
10.0
Le Riad, le personnel, nous avons tout apprécié. Merci encore à eux pour cette gentillesse incroyable !!!
pascal
1 year ago
9.0
Qualité du service et chambres agréables. Riad agréable et bien situé. Très bon rapport qualité /prix
Cons: Pas de piscine mais un spa
Juan José
1 year ago
9.0
Todos los miembros del staff son increíbles. Muy buen desayuno y ubicación excelente, muy cerquita de la plaza.
Cons: Me gustó todo
David
1 year ago
10.0
La tranquilidad y limpieza, pocos sitios te encuentras asi en Marruecos
Cons: La ubicación, está en plena medina en un callejon, quizá deberían poner más indicaciones en la calle para acceder
Marisa2006
1 year ago
10.0
Todo. Personal excepcional.Nos explicaron como movernos por Marrakech, me cambiaron habitación para que mis hijos estuviesen mejor. El hamman muy recomendable, la ubicación es perfecta. Desayuno en la terraza muy bueno.Detalles en las habitaciones. Un 10 en todo.
Cons: Me gustó todo.
Stelle
1 year ago
8.0
l’accueil l’emplacement
Cons: chambre au rdc pas possible d’ouvrir les fenêtres pour aerer
Keita
1 year ago
10.0
The property was beautiful, and they had 2 sweet cats living in the riad, it was very clean, and the staff were very nice and helpful with everything, we got welcomed with tea on arrival, and the chef made us breakfast to take with us very early when we were leaving for the airport, which was very thoughtful. they went above and beyond and were so kind and helpful, if i come to marrakech again i will stay here again! 😁 The food was amazing and very good value for money. Thank you to the staff and the chef! -Keita and clinton 14/07/24-18/07/24
Cons: nothing
VyDan
1 year ago
8.0
L’emplacement et le personnel très dévoué
Zachary
1 year ago
10.0
The staff were incredibly friendly and readily provided recommendations for restaurants, cultural attractions, bars and even nightclubs! The Riad was homely and centrally located. The main square was a 5 minute walk away and most attractions within the Medina were, at most, 15 minutes walk away. The facilities were excellent and clean. We stayed in the Diham suite which was not huge but it was pretty, well kept and had enough space for 2 people's stuff. It also had a working TV with international channels so I could watch the Euros!! We had a delicious 3-course hand-prepared meal for £17pp. I would even go as far as to say the minibar was reasonably priced with water being 1 euro. I would highly recommend this place.
Cons: N/A
Ali
1 year ago
10.0
Le petit déjeuner était copieux et le personnel était aux petits soins constamment. Nous avons été accueillis comme des VIP. Bravo et mille mercis.Ma fille était aux anges .Encore merci
mariam
1 year ago
10.0
Lovely staff. Clean and relaxing The hammam and massage was everything on point! Thank you for the good service Definitely will be back !
George
1 year ago
7.0
Jessica
1 year ago
8.0
L’hôte était particulièrement incroyable avec nous.
Ana
1 year ago
10.0
Great vegan breakfast options!
Rustum
1 year ago
10.0
thee manager was so helpful.the spa facilities were world class.one of the. best value for money I have stayed.highley recommend this property
Roxanne
1 year ago
9.0
Anna
1 year ago
9.0
Pulitissimo Personale cordiale e disponibile Posizione al centro della Medina ma comunque molto silenzioso
Japiluis
1 year ago
10.0
Muy bien situado, el trato del personal excelente, muy buenas instalaciones y nos adelantaron un desayuno estupendo a las 6:30 horas porque teníamos una excursión
Cons: No puedo decir nada malo
Antoine
1 year ago
10.0
Sophisticated Riad in the heart of the city. Two minutes away from the main square. They offer a bunch of services like day trips, spa or cooking classes with the chef. The room is beautiful and comfortable.
faizel
1 year ago
9.0
The property is clean and well situated in the Medina. The staff is friendly and very helpful.
Cons: The breakfast could be better with more options. Also felt that someone could have met us in the centre.
Francisco Joaquín
1 year ago
10.0
Ubicación del alojamiento, buenas habitaciones con un bonito baño, limpieza en todos los lugares y la gran amabilidad del personal. El transfer al aeropuerto muy recomendable. Buen desayuno en la terraza.
Cons: Nada, todo estuvo perfecto.
Ana
1 year ago
10.0
Chafiq
1 year ago
6.0
Bathroom, shower area smelled like sewer Breakfast kind of limited Staff friendly
Andrew
1 year ago
7.0
The Riad was in a great central location, very easy to get to, and a great base for exploring. The staff were super friendly and helpful, and the breakfast was lovely! We also took advantage of their spa facilities to have a Hammam, which was great.
Cons: We stayed in the Atlas room, which didn't have windows. The bed was very solid also.
Asmae
1 year ago
9.0
Riad émeraude en toute intimité. Super endroit en plein centre de Marrakech dans la médina. Personnels super sympathiques. Équipements de qualité. Houda la maîtresse de maison super accueillante et professionnelle Je recommande sans modération. J'ai adoré. Merci à toute l'equipe.
Jose Alejandro Carvajal
1 year ago
10.0
Great place and host !!
David
1 year ago
9.0
Rohulla
1 year ago
10.0
Nice Riad beautiful and clean,the location is perfect ,very friendly staff , we had SPA treatments (Hammam and massage) it was perfect. Thank you Azedine, Fati and all team.
Jaymi-France
1 year ago
10.0
Amazing customer service!
Maria João
1 year ago
9.0
A hospitalidade de todo o staff. Muito prestativos e atenciosos.
Cons: Nada nos desagradou.
Ana
1 year ago
10.0
Great and personalized service. They organized vegan breakfast for one of the guests and provided a hotel staff member to escort us at night
Dorrianne
1 year ago
10.0
Clean and bed was big. Convenient to go and see outside.
Cons: Nothing
danny
1 year ago
9.0
vgarrigolas
1 year ago
9.0
La amabilidad y el trato del personal es excelente. Houda es una persona encantadora, atenta y muy dulce, hace que tu estancia en el riad sea como en casa. Fati es una gran amfitriona, y solo llegar te hace una pequeña explicación de Marrakech que te ubica al momento.. El riad está muy bien ubicado, literalmente a 2 minutos de la plaza Jema el Fna, eso si, aunque veas que las calles para llegar son estrechas y vayas hacia una calle sin salida... Adelante! Los chicos que tienen una panadería en la esquina te enseñarán donde está sin problemas. Recomiendo 100% la estancia, repetiría sin ningunda duda.
Cons: Por la noche la calle es un poco ruidosa hasta las 2 o así, hay un negocio relativamente cerca que hace que haya movimiento en la calle, pero bueno, totalmente al estilo y ambiente de toda la ciudad.
Ali
1 year ago
10.0
Private Family suite with mini jacuzzi Private breakfast Ayman and Fati were really helpful
Cons: A very slight refurb from the inside might be needed
Jose Alejandro Carvajal
1 year ago
10.0
Great place !! Amazing hosts
Monchatre
1 year ago
9.0
Le professionnalisme et la gentillesse du personnel
Cons: La proximité de la chambre par rapport aux points de passage
Aitor
1 year ago
10.0
NING
1 year ago
9.0
Belén
1 year ago
9.0
Lo que más me gustó fue la atención recibida por parte del personal del Riad. Muy profesionales.
YanksintheUK
1 year ago
9.0
The staff were all very friendly, and the breakfast was good. The location is near the main market square, but not right on it--convenient but without the noise.
Cons: We don't recommend booking outings through the riad. We had a driver who drove dangerously fast on winding mountain roads and engaged in road rage with another vehicle while driving us back from an outing. We complained about it, but the same driver was sent to drive us on the next outing! The beds are very hard, like sleeping on a concrete slab. I understand this is typical in Morocco, so don't let that put you off too much as it is probably similar in other riads.
Fabrizio
1 year ago
10.0
Anze
1 year ago
9.0
Great location in the heart of Medina, very friendly staff, delicious breakfast, traditional Riad with unique vibe.
Cons: Nothing comes to mind.
Francesco
1 year ago
9.0
Il dar emeraude si trova a 4/5 minuti a piedi dal riad principale. La struttura è accogliente e ben strutturata. Ampi spazi in comune e 4 camere con bagni privati. Terrazza stupenda. Jamila tutte le mattine ci preparava la colazione e sistemava casa. Un ottima soluzione se si vuole soggiornare in un riad ma avere la privacy di stare con i propri amici/famiglia
Cons: Nulla
Gina
1 year ago
9.0
Wir waren 10 Tage in diesem wunderschönen Riad mitten in der Medina von Marrakesh und können das Hotel nur jedem empfehlen. Es ist ruhig, wunderschön eingerichtet, sieht aus wie auf den Bildern. Wir waren als Paar unterwegs aber auch gut Familien ist das Riad gut geeignet. Das Personal ist super freundlich und zuvorkommend. Und wurde direkt bei der Ankunft das Riad gezeigt und wir haben wichtige Tipps zu den Sehenswürdigkeiten der Stadt bekommen. Unser Zimmer wurde täglich sauber gemacht. Das ganze Riad hat einen hohen Standard (auch an Sauberkeit) und das Frūhstūck war perfekte Start in den Tag. Immer lecker, immer frisch und üppig. Wir haben auch den Flughafentransfer vom Hotel genutzt und können das nur weiterempfehlen, weil es sehr entspannt und unkompliziert war. Außerdem sind die Taxifahrer in Marrakesh mit Vorsicht zu genießen, sodass der Transfer viel Stress rausnimmt und auch verhindert, dass man direkt bei der Ankunft schon abgezockt wird. Für alle, die selbst anreisen: Vorsichtig Taxifahrer nennen gern einen Fix-Preis und beim aussteigen sagen sie dann einen höheren Preis und halten plötzlich die Hand auf. Da heißt es hart bleiben und auf den Ursprungspreis bestehen. Das Riad ist einfach perfekt, um nach einem hektischen Tag auf den Straßen von Marrakesh runterzukommen. Einen dicken Pluspunkt bekommt die schöne Dachterrasse.
Cons: Wir hatten außerdem eine Massage und Hammam im Hotel gebucht. Die beiden Frauen waren sehr nett und zuvorkommend. Die Massage allerdings würden wir nicht nochmal buchen, da sie im Vergleich zu anderes doch recht teuer war und wir schon bessere Massagen hatten.
Zhangqu
1 year ago
9.0
Marie
1 year ago
10.0
Location. Staff, food,
Cons: Absolutly Nothing it was all fabulous The staff were so nice and accommodating and made my daughters birthday very special. Ibrahim and all the staff were always there for us arranging anything we wanted.
hecham
1 year ago
8.0
Excellent stay in this Riad. Welcoming staff especially Izzeldin , beautiful atmosphere, and a lovely essential oil scent throughout. Comfortable and clean room, highly recommended!
Cons: our rom was a bit small, but I think they have a bigger room in this house. Week Wifi service in the area
Carlos
1 year ago
9.0
Personal magnífico y predispuesto a ayudar.
Cathy
1 year ago
8.0
Great decor and presentation. Picked us from airport at short notice.
Cons: Dinner Food wasn’t presented hot as it was cooked prior to us turning up at our table. They were too keen to give us the next course of food rather than giving us a few minutes gap in between.
Anna
1 year ago
10.0
Уровень сервиса, потрясающие советы персонала. В Марракеше бывает сложно почувствовать себя в комфорте и безопасности - здесь вы можете отдохнуть душой и телом, ни о чем не переживая.
Cons: Мы много путешествовали по Марокко и для такой дорогой и уважающей себя гостиницы завтраки могли бы быть получше и разнообразнее.
Ruben
1 year ago
9.0
Emanuela
1 year ago
8.0
Una bella struttura curata , piccola ma perfetta per il nostro soggiorno . La terrazza e’ spettacolare e abbiamo fatto li anche un’ottima cena al tramonto
Cons: Tutto perfetto
Ivan
1 year ago
10.0
La amabilidad del personal es increíble
Cons: Nada
Stephane
1 year ago
8.0
Le personnel, la propreté, la tranquillité malgré la proximité avec le derb Dabachi et le service.
Cons: Accès via le Derb Dabachi, bondé en fin de journée.Dépaysant cependant et sans aucun danger
margarida
1 year ago
10.0
We loved everything! The privacy of being in our own riad (Dar Bleu), the convenience of having breakfast served in our own home, the excellent food prepared by lovely Houda, the location (quiet but very close to the main square) and above all, the friendliness of all the staff who always greeted us with a smile and made us feel welcome! We will be back, Inshallah...
Cons: Not being able to stay longer..................................
Tessa
1 year ago
10.0
Location was great, just off from the main square. The riad was lovely with lots of room for us all. It was great to have Houda cook us breakfast every morning. We didn't realise we had a personal chef cooking for us! It was a great unexpected surprise. Her cooking was fantastic :)
Thant Phway
1 year ago
10.0
Everything was great at the hotel from Staff to the facilities to the tasty food. We had lunch and breakfasts at the hotel. The staff really has to be commended for their helpfulness, friendliness and simply very accommodating to us. We also particularly enjoyed our private tour in the souks with the guide provided by the hotel. The guide really went over and above to host us that day and he genuinely was proud to talk to us about his country.
Cons: We did find the Spa treatment at the hotel can be improved by being slightly gentler and for the staff to be more aware of the guests' belongings as one of our hats was splashed with massage oils in the dark room. We also faced difficulties with the Agafay tour booked in the last day. The pick up was late, the lunch was late and the return journey was quite eventful. I would suggest that perhaps the hotel to find a different provider for this specific tour.
ALI62
1 year ago
8.0
La ubicación y la atención del personal
Cons: El olor a desagüe de la habitación, nos comentó la dirección que era como.consecuencia del aire acondicionado y no se podia solucionar. Habitacion Biham..
jolly
1 year ago
8.0
Breakfast was lovely and staff were very accommodating. Location central to the medina. Riad was well equipped and clean. We had upstairs room, good size. Great spa and massage and lovely meal on the first night.
Cons: Early morning 5am wake up call from the local mosque. Friends stayed in rooms on ground floor couldnt really open windows or shutters due to lack of privacy as bedroom facing communal sitting area and a bit small.
Ian
1 year ago
9.0
Loved our stay. Great location just minutes from the main square but really quiet. Breakfast was great, room is very clean, it is small but really comfortable. Definitely recommend
Cons: The only downside was our room is under the hot tub, when it was on it vibrates through the ceiling.
Thomas
1 year ago
8.0
Lage, freundliches Personal, super Frühstück
Cons: Zimmer waren sehr klein und dunkel
Joanna
1 year ago
10.0
Beautiful house, far exceeded our expectations. Big bedrooms, each with a bathroom. The living area was spacious and the roof terrace lovely. The staff were so helpful. Houda was amazing every morning preparing a wonderful breakfast for us. Always smiling and friendly. Azzedine was in the main Riad ready to help at all hours. Thank you so much for making our trip special.
Cons: Everything was perfect.
Oliver
1 year ago
8.0
The staff were excellent, very attentive, friendly and informative. The room was ready and prepared to a high standard.
Cons: The location is quite hard to find and almost impossible to access by car. This could have been made clearer. The suggested car parking is about a 15-20 minute walk away through the busiest part of the medina.
Muhammad
1 year ago
10.0
Marco
1 year ago
10.0
Le Riad était magnifique. Le personnel était au petit soin. Notre hôte était extrêmement gentil ( on a servit mieux que un palace) et cuisinait à merveille et le petit déjeuner était très bon. L’emplacement était bien situer et le quartier très calme mais pour des personnes qui ont un sommeil léger pour être réveiller par la prière. Le transfert de taxi et bagage à été parfait, le personnel a super bien gérer. Je conseil vivement ce riad pour un séjour à Marrakech.
Cons: Les chambres sont petite avec un bébé.
Raminder
1 year ago
10.0
EVERYTHING!!!! The perfect place hidden just steps away from the hustle and bustle of the market square. It was clean, well presented, comfortable, cosy and a home away from home. The small personal touches made it even more special.
Cons: There was nothing not to like!
miguel
1 year ago
10.0
Staff was professional and very informative
Gabriele
1 year ago
8.0
Bei unserer Ankunft am Abend wurden wir mit Tee und Auskünften für den nächsten Tag begrüßt. Das Frühstück wurde individuell am Tisch serviert. Frisch ausgepresster Saft und Omelett nach Wunsch. Die Rezeption hat sich in allen Belangen um uns bemüht.
Cons: Die Unterkunft ist schwer zu finden, da in den Gassen der Medina keine Autoanfahrt möglich ist. Am Abend ist die Zuwegung zusätzlich eingeschränkt. Der Transfer organisiert vom Hotel sollte deshalb in Anspruch genommen werden.
Daniela
1 year ago
9.0
Sehr freundliches und jederzeit hilfsbereites Personal. Das Frühstück wurde auf der Dachterrasse serviert und es gibt die Möglichkeit einer Spa-Behandlung direkt im Riad. Die Ausgangslage ist super für die Besichtigung von Marrakesch und besonders der Medina. Man ist in 5 Minuten zu Fuß am Djemaa El Fna.
Célia
1 year ago
8.0
le petit déjeuner était très bon les massages était excellent l’emplacement était top
Toro
1 year ago
9.0
Limpieza . Comida
Cons: Estábamos en la planta baja y cuando entra y sale gente a veces había un poco de ruido , pero la estancia fue genial
Carlos
1 year ago
9.0
Simpatia e disponibilidade dos colaboradores
xenia
1 year ago
9.0
staff are lovely, friendly and helpful
ANDREA
1 year ago
10.0
La posizione è comodissima in una via riparata a 2 passi dalla piazza più grande della Medina. La gentilezza e disponibilità della staff sempre pronti ad accoglierti con educazione, discrezione ed un sorriso alla concierge. Un plauso a loro, vera anima di una struttura ricca di fascino che ti accoglie come un'oasi di pace nel vitale kaos che la circonda. Bellissimo risvegliarsi al canto degli uccellini quando fuori sai che la Medina è brulicante di gente. Ottimi i servizi, come i massaggi nell'hammam, la colazione e la cena sul terrazzo. Consiglio a tutti una sosta in questa struttura.
Adam
1 year ago
8.0
Gear Location, calm place comparing to the hustle of the Medina
Cons: The Medina is quite messy (not the fault of the hotel)
Joachim
1 year ago
7.0
Roger
1 year ago
10.0
salvatore
1 year ago
10.0
lo staff super attento e accogliente , la nostra stanza era meravigliosa. La colazione e la cena buonissima .
Domenico
1 year ago
10.0
Struttura impeccabile, tutti i comfort necessari per un soggiorno più che piacevole. E Jamila perfetta nel prendersi cura della casa e della colazione.
María José
1 year ago
10.0
El riad está muy limpio, las habitaciones son súper espaciosas y cómodas. El personal genial, atentos, muy amables y serviciales. El desayuno muy completo y rico. La terraza es muy agradable y grande.
Cons: Nada.
Lucia
1 year ago
8.0
Paul
1 year ago
10.0
Being situated only five minutes walk from the main square and two minutes from our favourite Marrakech restaurant not to mention the souks and many street food options this riad's location is absolutely perfect, an elegant and spacious oasis of calm in the hectic medina. It's decor is of a high standard and is in a contemporary but still very Moroccan style. The staff were all charming and very helpful, offering all the information, help and assistance that you could require. The breakfast was in a typical Moroccan hotel style but done to a high standard and the coffee was exceptional. To begin the day in such oppulent surroundings was a delight. Proximity to a mosque and it's regular calls to prayer might be a problem for some (I'm a light sleeper) but we love the sound and thoroughly enjoy being immersed in this aspect of Moroccan life. The roof terrace offers somewhere peaceful to chill out and there are great views of the Atlas mountains (snow-capped on our March visit) on the horizon. We've been visiting Marrakech for over twenty years, always staying in the medina, and this is definitely one of best riads we've ever stayed in.
Cons: Absolutely nothing: we loved staying in this riad.
NATHALIE
1 year ago
1.0
Rien
Cons: Tout , nous avions réservé à 8 sur photos du Riad l’étoile d’orient .. le manager nous explique que nous serons logés à côté , dans soi disant une annexe digne d’un petit paradis aussi bien loti que l’étoile d’orient . Ayant toujours fait confiance à Booking , j’ai dit ok . Sauf que l’annexe est inconfortable, pas très propre , mal insonorisé des chambres petites et vieilles . Un jacuzzi qui est un bassin à bulles qui ne fonctionne pas et est extrêmement bruyant . Un petit déjeuner avec des produits décongelés : les crêpes n’étaient jamais du jour ni même de la veille . Bref l’annexe que l’on nous a loué au même prix que le Riad étoile d’orient n’a rien à voir avec un petit paradis mais alors pas du tout ! La mauvaise foi du manager lorsque j’ai averti booking et son manque du sens du commerce et de l’opinion de ses clients est le pois chiche sur le couscous ! Il n’a rien voulu savoir ! Nous sommes partis à 8 dont des retraités et tout le monde a été très déçus ! C’est une honte que de promouvoir un établissement avec des jolies photos pour au final nous caser une fois sur place et pris sur le fait accompli dans une annexe qui vaut un tiers du prix ! C’est du vol ! Marrackech Arnaquech !
Henna
1 year ago
10.0
Emily
1 year ago
10.0
the dining area was luxuriously beautiful. breakfast was such a treat!
Miki
1 year ago
8.0
-good location, well-signed and easy to find on Google Maps -good breakfast -comfortable bed -friendly staff -Netflix and YouTube available on the TV
Cons: In the Clava Room: -listed as soundproof but definitely was not - we could hear people talking in the lobby -shower pressure was not great -room looked bigger in the photos -have found better value for money in other parts of Morocco, but it may be on par with other accommodations in Marrakech
Gaia Eufemia Francesca
1 year ago
10.0
La struttura è moderna con tratti tipici marocchini, con un patio centrale, tipico dei Riad, in cui è stato un piacere deliziare gustosi dolcetti locali ogni sera
Cons: Non c’è nulla che non vada
Süha Mete
1 year ago
9.0
Very nice personel, cleanness, location
Cons: Spa was not free for guests, we could not use it
Jason
1 year ago
9.0
Superbe Riad entièrement rénové, calme et parfaitement situé. Très bon petit-déjeuner marocain et la personnel est au petit soin. Nous reviendrons.
Cons: Peut-être sensibiliser les clients au fait que le Riad est un lieu de calme et que le soir certains clients dorment au rez-de-chaussée.
Olivier
1 year ago
8.0
Suzanne
1 year ago
10.0
We did not like the smaller room but what a difference the mid size room was! We loved it. The courtyard and location and room. Not so much the spa it was average. Breakfast was great too. The decor in whole riad was lovely
Gianmarco
1 year ago
10.0
Angeloti
1 year ago
9.0
Sehr schönes Riad in Toplage. Perfektes Personal, die Frauen beim Frühstück sind "goldig" und bereiten einen tollen Start in den Tag.
Cons: Das Zimmer im EG lässt sich nicht optimal lüften.
Salah Eddine
1 year ago
10.0
Letizia
1 year ago
10.0
Un posto incantevole, molto curato e una colazione buonissima
Marco
1 year ago
9.0
natalia
1 year ago
10.0
Una experiencia perfecta, el Riad muy cuidado, muy limpio, Los desayunos muy buenos, la atención de Yamile perfecta, siempre pendiente de todo, cuidando cada detalle, nos sentimos como en casa. Super recomendable.
Isabel
1 year ago
10.0
L’allotjament està molt bé situat, a 4 minuts de la plaça Jemma el-Fnaa. El riad està completament reformat amb habitacions còmodes i ben equipades.
Cons: Res
Ahmed
1 year ago
10.0
Wonderful stay. Staff very friendly, polite and helpful. Delicious breakfast. Excellent location
nuno
1 year ago
10.0
tudo impecável
Cons: nada
Heloise
1 year ago
9.0
Nous avons logé dans l'annexe "bleu" à quelques pas de l'hôtel en lui-même. Avons bénéficié de tous les services de l'hôtel, un personnel étant dédié uniquement à cet annexe. Parfait pour des familles avec enfants ou entre amis (3 grandes chambres avec sa salle de bains) Les + : le toit terrasse et le jacuzzi :) Le riad est très bien situé, le transfert depuis l'aéroport était parfait, l'accueil parfait aussi, tout comme les informations sur la ville, les petits-déjeuners et repas du soir ; les cuisinières chargées du riad cuisinent merveilleusement bien ; ménage impeccable, elles savent être à l'écoute du client (plats plus petits pour les enfants par exemple). La communication avec l'équipe était au top de la réservation jusqu'au paiement. Aucune mauvaise surprise. Nous recommandons ce riad caché dans une petite rue accessible uniquement à pieds mais qui dévoile de très belles choses une fois la porte ouverte :)
Cons: Rien à redire !
Antoun
1 year ago
10.0
👍
Edward
1 year ago
9.0
A 10 plus staff amazing Love the place
Cons: Had to leave too soon
Hilary
1 year ago
10.0
We loved our stay here. The place is beautiful, the breakfast was excellent, and the staff were wonderfully kind. I enjoyed the hammam.
Laura
1 year ago
9.0
Las instalaciones son bastante nuevas, la limpieza y el personal es amable
Cons: El colchon un poco duro
patricia
1 year ago
10.0
El alojamiento estaba impecable, limpio, luminoso…
Cons: Por decir algo no me gustaba que las duchas no tuvieran mampara. Al ducharte se mojaba todo el baño
Nicolas
1 year ago
9.0
Mar
1 year ago
10.0
L’espai! El Ariadna es brutal!
Cons: Per arribar cal atravessar un dels carrers mes transitats de marrakech, amb la restauració mes decadent que hi ha al centre de marrakech. Tot i que està situat al centre i també s’ha de valorar positivament.
Catherine
1 year ago
9.0
Nous avons apprécié l’emplacement dans la médina proche de la place Jemaa El fna. L’accueil qui nous a été fait a été très apprécié. On nous a même proposé de nous réserver une table dans un restaurant. C’était à la hauteur de notre attente. Nous reviendrons si l’occasion se représente.
Cons: Ras. Juste une remarque qui n’a rien à voir avec notre hôte la présence des mobylettes dans les ruelles de la médina ce qui entraîne de la pollution et des déplacements difficiles.
Nuno
1 year ago
9.0
rcsiwr
1 year ago
10.0
Great location, loverly rooms, friendly & helpful staff. Dinner taken at the Riad was excellent. Brilliant service from Hassan. many thanks for a great stay.
Diogo
1 year ago
9.0
Pierre Yves
1 year ago
10.0
Luca
1 year ago
10.0
Idoya
1 year ago
10.0
marco
1 year ago
10.0
Posizione, camera, ambiente.
Cons: Niente
Mahmoud
1 year ago
8.0
Very nice Villa, excellent staff, and the jacuzzi was a nice treat after an exhausting day.
CATERINA
1 year ago
9.0
La acogida por parte del recepcionista. Fue super amable y atento con nosotros.
Cons: Me gustó todo
Hortense
1 year ago
10.0
Rachel Alice
1 year ago
7.0
L'emplacement est super. Personnel gentil. Chambre jolie et spacieuse. Silencieux. Petits gâteaux a l'arrivée.
Cons: La salle de bain n'est pas super propre. Petites odeurs égouts dans la douche. Salle de petit déjeuner pas agreable et petite. Et aucune table débarrassée à 9h30 du matin.
Nadia
1 year ago
9.0
Le personnel au petit soin, très bon emplacement.
Amado
1 year ago
9.0
Staff extremely responsive. We had an early flight the next morning and the staff accommodated us providing the breakfast before the start time. Staff also arranged our airport transfer. We will stay again!
SHANTANU
1 year ago
10.0
Friendly staff , hygiene
Cons: Location
Joel
1 year ago
10.0
Location, wonderful staff helped us plan a day trip. Explained all the high points for our visit, offered excellent food and service.
Ellen
1 year ago
8.0
Een uitstekende riad op een zeer centraal gelegen locatie, midden in de souks. Perfect voor wie graag onmiddellijk de sfeer wil opsnuiven. Voor wie graag wat rust wil, na een daguitstap is het beter om een locatie wat buiten het centrum te kiezen. Heel verzorgde, propere kamers. Vanaf 8u wordt je ontvangen op een lekker ontbijt met verse fruitsap. Men probeert elke dag af te wisselen met pannekoeken, fruit, koffiekoeken, een omelet.... . Wens je 's avonds in je eigen riad te eten, dan verzorgen zij een lekkere maaltijd. Wens je liever buiten te eten, vind je om de hoek allerlei leuke bars, lokale en trendy restaurants. Het personeel is zeer behulpzaam en vriendelijk. Uitstappen, taxiservice... kan via hen geboekt worden. Boven op het dakterras kan je even luieren en genieten van de zon!
Cons: Wij hadden graag een kamer gekregen op de eerste verdieping. De kamer op het gelijkvloers ligt net naast de ontvangstruimte waardoor er wat lawaaihinder kan zijn (beperkt)
Dilyana
1 year ago
10.0
Maria
1 year ago
8.0
Eilish
1 year ago
9.0
giulia
1 year ago
10.0
ARTUR
1 year ago
10.0
Irfan
1 year ago
8.0
cristian
1 year ago
7.0
Good vibes, the staff was magnificent
Cons: The property was good but nothing compare to the pictures, it was in the center but very sketchy to get there not the impression of what I was expecting but the guys from the front desk was amazing both of them really appreciate te patience and service. As well of the ladies from the kitchen
Hana
1 year ago
10.0
We stayed in the wonderful 4-bedroom house, which was honestly a magical stay. The rooms and facilities were fantastic. Location was prime, being only minutes away from the heart of the madinah and its wonderful chaos. From the moment we arrived, we were greeted by Hasan, who was so helpful and hardworking in getting our bags to and from our rooms. This was followed by Ayman, who gave us all the necessary information we needed for our stay. Our favourite though, the beautiful Jamileh (chef) that made our stay so extra special. Apart from her excellent breakfast/cooking each morning, her kindness was unmatched. If you get the opportunity to go to Marrakesh, I would highly recommend you stay at Riad L'Etoile D'Orient. Especially if you are a bigger group, staying in the 4-bedroom house would be the perfect stay in Marrakesh.
Perrard
1 year ago
9.0
Gerhard
1 year ago
9.0
Chaimae Zouhiri
1 year ago
10.0
Struttura fantastica, staff meraviglioso. Abbiamo alloggiato solo una notte in questa notte, ma sicuramente per un altro viaggio a Marrakech ci ritorneremmo molto volentieri. Grazie a Ibrahim per l’accoglienza meravigliosa e il grande sorriso che ci ha accompagnato in questi due giorni. Abbiamo fatto l’hammam con massaggio, che dire? Da rifare altre infinite volte.
Juliana Rigon
1 year ago
10.0
Hernan
1 year ago
10.0
Marc
1 year ago
9.0
Al het personeel is super vriendelijk en behulpzaam.
Huneza
1 year ago
10.0
William
1 year ago
10.0
Séjour très agréable, personnel très attentif et réactif à nos demandes (excursions, transfert aéroport, ...). Je recommande les yeux fermés, très bons souvenirs.
elisabeth
1 year ago
10.0
Le côté privatif du Dar Émeraude juste entre nous avec le service de l étoile d orient. Et le plus plus c est Jamila la maîtresse de maison qui rend le séjour parfait
Mariana
1 year ago
10.0
Our stay was amazing, the staff was super helpful and friendly, very good breakfast and dinner.
Cons: Only the Wi-Fi of the hotel was not so good.
Borja
1 year ago
7.0
Sharon
1 year ago
8.0
Valerie
1 year ago
10.0
We got the bungalow for the couple of days we spent in Marrakech. This was a state of the art small house close to the Riad. Yakouts took care of provide us with warm food as we arrived late. Houda made us breakfast for us and made sure we had breakfast the following morning when we had to leave early to our tour. The amazing staff: Hayat, Ahibok were so lovely and hepful.
Cons: Everything was impecable!
Azul
1 year ago
8.0
Confortable bed. Nice staff
Cons: Not the best part of the Medina
Melânia
1 year ago
7.0
Michelle
1 year ago
10.0
Imogen
1 year ago
10.0
The staff at this hotel were amazing. They were attentive, friendly and helpful, when offering a lot of help when we became unwell. It was clean and the breakfasts were great too. Perfect central location within easy distance of attractions.
bjoern jarle
1 year ago
9.0
Nice service from staff
MauroGreenITA
1 year ago
10.0
I liked everything about this riad. We had a great experience before departure as the communication with the staff was quick and easy (we already knew about the menu and the SPA treatments). It easy to reach since the main square is very close, so you don't have to walk a long distance with the luggage. The staff was amazing, friendly, kind, helpful, and they gave us plenty of advice about Marrakech. Dinner was amazing and delicious, and the breakfast satisfying. We also had a SPA treatment which was definitely worth it (hammam and massage)! The room is comfortable, towels are big, water is hot, there are a air dryer and a fridge, air conditioning works well. There is a jacuzzi on the top floor but we did not use it in December; the terrace is nice with tables and chairs
Cons: The room is not the biggest I have seen in my past experiences, but I already knew it when I booked. I think riads in Marrakech are smaller than riads in other cities like Fez. Even though the room is small, it is functional, it does not smell, and there is a perfect working air conditioning
Antoine
1 year ago
9.0
Location, availability of staff and the quality of the meals available upon request.
Cons: The only con I can think about is the lack of phonic isolation of the rooms.
Sophie
1 year ago
10.0
Séjour de trois nuits dans le Riad, c’était parfait. La propreté, le calme, le petit déjeuner est très bon avec du choix. N’hésitez pas à réserver au restaurant du Riad qui est super aussi, la tajine d’agneau était succulente. Des produits frais. Il propose aussi des massages sur place. Rien à redire tout était Top! Je recommande +++
Romain
1 year ago
10.0
Le calme du Riad, le petit déjeuner en terrasse et les massages étaient parfait. Petit plus pour la gentillesse et la disponibilité du personnel au complet !
Rafael
1 year ago
10.0
Conforto de todos os ambientes, poratendimento da equipe e localização são excelentes. Quando estava dentro do riad todo o movimento e barulho das ruas de Marrakesh desapareciam. O café da manhã e o terraço são diferenciais!
PEPI
1 year ago
8.0
Aunque nadie hablaba español, hicimos todos por entendernos con amabilidad. El desayuno no era bufet pero te traían a la mesa en cuanto te sentabas un montón de cosas.
Cons: Imposible llegar al Riad sin alguien que conozca la zona. Tras andar por una calle estrecha y muy concurrida, bajo un arco (que parece la entrada a una casa) se encuentra una calle que lleva a la calle donde está el Riad. Si nunca has estado en Marrakech ni algun lugar similar, no se te pasa por la cabeza que el alojamiento esté ahí ubicado. Pero siempre hay gente (de día y de noche) y está a un paso de la plaza Jemaa el-Fna.