Hotel Kanz Erremal
Chain: Independent
Description
Experience the enchanting allure of Hotel Kanz Erremal, nestled right at the edge of the breathtaking Erg Chebbi dunes.
Recreation and Relaxation: Dive into our refreshing outdoor pool or unwind on the terrace surrounded by lush gardens, offering a serene escape from the bustle.
Culinary Excellence: Savor the authentic flavors of Moroccan cuisine at our on-site restaurant and bar/lounge, where you can enjoy delightful meals or opt for the comfort of room service during select hours.
Comfort and Convenience: Our 22 individually decorated guestrooms feature complimentary Wi-Fi, ceiling fans, and daily housekeeping to ensure your every need is met. Enjoy easy access to nearby attractions with our area shuttle service.
Embrace the magic of Merzouga and secure your stay at Hotel Kanz Erremal today!
Sentiment Analysis
Friendly staff
Great location
Spacious rooms
Unique ambiance
Popular Amenities
Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
Guest education on local ecosystems and culture
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Evening entertainment
Outdoor furniture
Breakfast available (surcharge)
Television in common areas
Multilingual staff
Front desk (limited hours)
Express check-out
Availability Side
Traditional Double Room, 1 Double Bed
1 Double Bed261-sq-foot room with desert views Internet - Free WiFi Food & Drink - Room service (limited)Sleep - Blackout drapes/curtains and bed shee...
Traditional Triple Room
1 Double Bed and 1 Twin Bed274-sq-foot room with desert views Internet - Free WiFi Food & Drink - Room service (limited)Sleep - Blackout drapes/curtai...
Superior Triple Room
1 Double Bed and 1 Twin Bed284-sq-foot individually decorated room, balcony/patio with desert views Internet - Free WiFi Food & Drink - Room service (...
Traditional Quadruple Room
1 Double Bed and 2 Twin Beds366-sq-foot individually decorated room, balcony/patio with desert views Internet - Free WiFi Food & Drink - Room service...
Traditional Quadruple Room
1 Double Bed and 2 Twin Beds366-sq-foot individually decorated room, balcony/patio with desert views Internet - Free WiFi Food & Drink - Room service...
Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a positive aspect.
Service
Service was generally appreciated, although a few guests had complaints about staff behavior.
Location
The hotel is located in close proximity to key landmarks and offers a picturesque setting.
Room Quality
Rooms were spacious and unique, but some guests mentioned maintenance issues.
Amenities
The amenities provided were satisfactory, with some guests highlighting the pool, although others mentioned the lack of sufficient lighting.
Value for Money
Mixed reviews on pricing, with some guests feeling it was too expensive for the offerings.
Food and Beverage
Mixed feedback on food quality and pricing, with some guests expressing disappointment.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less<ul> <li>No pets and no service animals are allowed at this property. </li> </ul>
Reviews (54)
Chahli
3 months ago
10.0
Perfect
Faizan
4 months ago
4.0
We were 4 friends and had 2 nights stay, literally they are charging you +-200$ per night for their Swimming pool, everything else is bad. The staff is not supportive and very negative people, Sahara Desert and they don't offer any water at all. The charged us 20dh/2€ for water bottle many times because we had no option in the desert . THE AC was on for 24 hour straight and it wasn’t cooling so we had to clean the filters by ourselves.
Yasmina
4 months ago
4.0
C’est établissements est un attrape touristes ! RIEN NE VA ! Nous avons ignorés tous les mauvais avis concernant cet établissement mais croyez moi, ils sont véridiques et non pas subjectifs. Ca été une horreur ! Le personnel est désagréable, je suis moi même Marocaine et ça m’a CHOQUÉ de vivre ce genre d’accueil au Maroc. Tout ce qu’on demandait avait l’air de les ennuyer, ils sont pas accueillant du tout, ne dise même pas bonjour. Nous avons choisi cet établissement également car leur site annonce qu’il propose une nuitée dans les tentes au déserts dans un certains standing mais nous avons eu droit à une expérience à la hauteur du désastre de cet établissement. Le petit déjeuner est HORRIBLE et pas du tout quali. La piscine n’est pas entretenue et est de couleur verte à en salir les maillots. Là climatisation dans la chambre fait un bruit d’avion et fuit au point où vous aurez les pieds dans l’eau. Franchement FUYEZ
jason
5 months ago
8.0
Property was beautiful. Staff weren’t really very helpful. Would have liked some info on tours as I had previously asked about on WhatsApp. Ended up booking stuff with someone else
Nora
6 months ago
10.0
We had a fantastic stay at Hotel Kanz Erremal! The room was clean, spacious, and very comfortable. The staff were incredibly friendly and helpful throughout our stay. We would definitely stay here again and highly recommend it to anyone visiting the area!
Stephanie
6 months ago
10.0
Emplacement exceptionnel ! Personnel très sympa et repas délicieux 👌
nicolas
7 months ago
10.0
Personnel adorable, emplacement féerique à découvert absolument... les yeux grands ouverts. Petit bémol, le bruit des quads et motos qui peuvent tourner dans les dunes en face de l’hôtel.
Evan
7 months ago
8.0
We really love the ambiance especially the pool with the saharas was just in the front. We love the amenities and were our room is located Some of the staff are nice but we noticed while we are relaxing outside at eating breakfast they kept on looking on us like we are not allowed to be free.. The room was spacious and unique but not enough light. The toilet set is moving when we are urinating and doing no 2. We are disappointed with the dinner. Was too expensive for just a basic appetizer and the dessert was plane banan, apple and dry orange juice with no presentation at all that why all the guest who had the dinner with us didn’t touch the fruits they served.
JEROME
7 months ago
8.0
Hotel bien situé au pied des dunes de Merzouga. Personnel agréable et serviable. Chambres de qualités. L'hotel propose des excusions dans le désert en dromadaire pour voir le coucher du soleil. Nous vous recommandons cet hotel.
Verified traveler
8 months ago
8.0
Bed was wel een beetje aan de kleine kant.
Muhammad
9 months ago
10.0
Amazing amazing amazing! The staff the culture the vibe, they made us feel like at home! Backyward is the desert! Def would recommend.
Gregory
11 months ago
8.0
Great location by the sand dunes
Amira
1 year ago
2.0
It was a really bad experience! The owner of the hotel is rude and aggressive. We were charged for the breakfast even though it was included. Staff cannot speak English which makes communication difficult. However, the owner is the worst and rudest of them all. We wanted to spend the afternoon on the hotel facilities after having checked out. We were nearly screamed at that we have to leave the property as we have already checked out. The hotel has not been full, nor were a lot of people inside of the hotel. It was a really uncomfortable and unprofessional situation. We will definitely never stay at this property again.
Miriam
1 year ago
10.0
Maginifica localización del hotel. Como estar en el paraíso.
Sarah
1 year ago
8.0
Wir hatten erholsame Tage in der wunderschönen Unterkunft. Das Essen war super, man sollte nur darauf achten, dass man das Mittagessen nach dem Frühstück am besten vorbestellt. Die Zimmer waren sauber. Der Blick zur Wüste ist einmalig.
Martin
2 years ago
8.0
Hôtel très bien situé à la porte d’entrée du Sahara. La piscine est superbe, ce qui crée un effet hors du commun de se baigner dans une piscine sur le bord du désert. Hamed, le gérant de l’hôtel est très sympathique. Des rénovations sont à faire, ainsi que l’entretien de la verdure pour garder l’hôtel dans un bon état.
Mourad
2 years ago
10.0
👍
Sean
2 years ago
10.0
We loved our stay it is much better than the pictures show, staff was so friendly and accommodating that we extended our stay for two more nights. We also took a camel excursion over night and they let us keep our bags in our room for free one night while away. I would recommend this to my family and friends to visit. What a view of the Dunes from the pools and roof top deck!!
Jaime
2 years ago
8.0
Hotel muy recomendable, está en una localización inmejorable a pie del desierto, muy limpio pero con algunos asuntos de mantenimiento que podrían mejorar.
Issmail
3 years ago
2.0
Das Personal an sich war nett und freundlich. Jedoch war die Dame an der Rezeption etwas unfreundlich. Das Frühstück war sehr begrenzt und wenig und für den Preis erwartet man mehr. Die Einfahrt stelle ich mir auch schöner vor.
Simon
3 years ago
8.0
The pool is a a delight and for that reason we would return to stay here. It was wonderful to be able to swim and relax whilst looking over the desert. The hotel itself is fine but needs some TLC in the rooms although this wasn't a deal-breaker. The staff were very helpful. Breakfast wasn't great compared to everywhere else we stayed.
Mario
3 years ago
10.0
Un emplacement incroyable en bordure du désert ! Hôtel de bonne qualité, piscine agréable et du personnel très serviable. Que dire de plus ?
Mohamed
3 years ago
2.0
Bad service miss of important equipment and annoying plus no respect to the client I will never think to go back there and not recommended to anyone
Michael
3 years ago
8.0
Fabulous few nights. The staff was very attentive and accommodating. The meals were custom ordered and excellent quality. The location cannot be beat – the pool is beautiful albeit too cold to enjoy. They tried hard to make us feel comfortable and feel welcomed. Covid has taken a huge chunk out of the gem that this place could be, but I am glad we visited. I would recommend it to anyone.
Verified traveler
5 years ago
10.0
It was a nice family oriented hotel. Clean.
Smith
5 years ago
2.0
Tude people When you get there the manager is rude
Tuncay
5 years ago
8.0
İn the begining we booked a tent, but the tent is terribel(small, not clean and dark) and upgraded it, we stayed in a room, room is clean and very comfortable but Hot water is not working,
denise
5 years ago
6.0
A parte externa do hotel é realmente linda, mas os quartos decepcionam, a limpeza deixa muito a desejar, as toalhas duras que nem pedra, roupas de cama mal conservadas, pelo valor da diária não deveria estar nesses estado, é uma pena, afinal a estrutura deles tem tudo de privilegiado, na boca do deserto! A recepcionista foi a única pessoa gente boa de todo hotel!
Annabelle
6 years ago
8.0
Un cadre juste magnifique!! Idéalement situé, avec beaucoup de charme!
Michael
6 years ago
6.0
The room would have been great if the AC would have worked. We complained about it and were told it’s our fault for pushing other buttons and the response was “we’ll fix it for the next customers”. August is extremely hot, and sounds like other guest had the sameness problem.
Verified traveler
6 years ago
8.0
Emplacement idéal au pied des dunes. Superbe vue depuis la terrasse et la piscine. Chambre au confort plutôt rudimentaire (literie, sdb) et qui est aurait besoin d’être rafraîchie (murs franchement abîmés, étagère et porte serviettes cassés). La cuisine mérite aussi d’être améliorée (pizza et sandwich au menu standard, dîners marocains très basiques dont un couscous sans sauce des plus secs...). Allez-y pour la localisation, la vue, la piscine mais pas pour les prestations de l’hôtel.
Hermes
6 years ago
8.0
facing the desert, you can just walk into desert from hotel. big room, big restroom.
Hotman
6 years ago
8.0
Bien, j’y reviendrai
Tanya
6 years ago
10.0
Ok so my mother had a problem - the sheets were not as white as she would have liked. She was fuming and stomping around up until I kicked her out to the pool. Problem solved. It beats everything. THAT POOL (we were there alone ... so extra peaceful and serene) is one of THE best highlights of Morocco. The dunes are right there. Run into the dunes then hop back over to the pool .. mint tea that was basically on tap did not hurt either. Dinner was wonderful as was the service - I am vegan and that was accommodated with no issues or hickups. Would stay again any day! Great hotel.
Verified traveler
6 years ago
10.0
This hotel has the Erg Chebbi dunes in its backyard. You can’t get any closer without a tent. Very professional, polite, and knowledgeable staff who set me up with a tour of the dunes and prepared very good local meals. This is a place to stay in for the experience. FYI everything in the desert is very dusty, nothing can be done about it. Bring slippers or sandals.
Verified traveler
6 years ago
8.0
Das war sehr schön und sauber , das Essen war nicht gut .
Marisa
6 years ago
10.0
O hotel e bastante agradável: confortável, clean e com vista fantástica. O staff e bastante simpático (destacando o Tammy). A piscina de momento está em obras mas foi possível usufruir da piscina do hotel ao lado. Sem duvida que iremos repetir quando voltarmos.
Abdellah
6 years ago
10.0
Très bon voyage bon emplacement
Verified traveler
6 years ago
8.0
The space is ok, but for the cleance could have room to improve.
LaiPing
7 years ago
8.0
Very good location
Angeles
7 years ago
8.0
Personal arrogante y maleducado en recepcion a la llegada (H), sin embargo el hotel está bien, nos gusto la ubicacion y las vistas.
Giuseppe
7 years ago
8.0
La camera era molto pulita ampia e accogliente, nonostante fosse una camera standard. Colazione a buffet nella media. Personale molto gentile. Impagabile la vista fronte deserto! In pratica basta uscire dal salone dell'hotel e sei nella sabbia del deserto! Unico neo è l'acqua della piscina che non è molto pulita.
Hector
7 years ago
10.0
Llevo 3 años visitando este hotel , y sin duda el mejor de la zona . La única queja que puedo dar es la lentitud a la hora de servir comida o bebida
Seif
7 years ago
8.0
Super
Zulkifli
7 years ago
6.0
Hotel is conveniently placed in front of the dunes. If you come to see the dunes, this is the place to stay, don't expect 5stars accommodation though, its the desert.
Verified traveler
7 years ago
8.0
We had a great experience at both of the hotel and camel trekk night in the desert with hotel Kenz. Food was good rooms were clean.
kaddour
7 years ago
10.0
tres bel endroit une vue superbe sur le desert acceuil sympa les chambre sont spatieuse et bien chauffé, a conseiller
Verified traveler
8 years ago
4.0
L'hôtel est isolé, mais vraiment au bord des dunes, la piscine au top. L'accueil est désastreux, oubliez le "bienvenue" et les explications, même poser des questions semble les embêter... le petit dej est en buffet mais vraiment pas bon ; les snacks et repas sont corrects. Leur excursion dans le désert en revanche est vraiment sympa. Préférez peut être une auberge.
s.hafid
8 years ago
6.0
Hotelmitarbeiter sehr nett . Schwimmbad liegt direkt an der Wüste . Eine Sache hat mich geärgert Zimmer wurde nicht täglich aufgeräumt .
Verified traveler
8 years ago
6.0
選擇這間酒店唯一的原因是為了沙漠景的泳池。正如預期，除左個泳池，其他方面都好一般。泳池的水是綠色的。我地房間的冷氣是完全不冷的，只有風。朋友因為又熱又乾完全睡不了，我因為太累還是能夠入睡。床是有沙的，我是早上睡醒了才發現（真的太累），朋友覺得身癢癢的。食物要等很久很久很久！叫了一杯咖啡等到忘記了自己叫了；午餐等了二小時多，變下午茶。職員都有一種懶洋洋的態度（可能是太熱？）。沙漠團正常。有免費merzouga接送。所以如果是很想很想很想在沙漠前游泳才住這間吧。
Verified traveler
8 years ago
8.0
Magnifique paysage
hernan
8 years ago
6.0
Lugar espectacular , atencion bien , habitacion y estado general sucio ; el aire acondicionado no enfriaba bien. Desayuno normal . La pileta muy buena.
Clenes/Dirce
8 years ago
8.0
Maravilhosa.
Khalid
8 years ago
10.0
Ottima struttura con bellissima panorama, personale gentile e molto disponibile
Gustavo
8 years ago
10.0
hotel maravilhoso, de pessoas simpáticas e acolhedora, vista de cair o queixo, adorei tudo
Catari
8 years ago
2.0
Staff extremely rude too busy smoking their hookah on the patio to be bothered. Breakfast was stail. No Wifi as advertised. No ability to accept credit card as equipment was down. Housekeeper actually picked dirty towels from floor and re folded them! My husband is from Merzouga and we travel a lot. We are not complainers, this place WAS outrageous.
Akiyoshi
9 years ago
8.0
砂漠が裏庭になっている。プールもあり、砂漠をみながら食事、プール 日光浴ができる。 ２階のベランダよりのながめもすばらしい、
Starts From
$116.00 / night
Taouz, Taouz, MA
Nearby Landmarks & Visits
Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
Why Book With Us
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