Moroccan House Hotel Casablanca
Chain: Not Available
Description
Discover the serene charm of Moroccan House Hotel Casablanca, your premier getaway in the heart of the city.
Unwind at Our Full-Service Spa
Indulge in relaxation with our full-service spa that offers rejuvenating massages and treatments designed to melt away stress after a day of exploring.
Delightful Dining Options
Savor culinary delights at our on-site restaurant or coffee shop, with a delicious buffet breakfast available daily. Room service ensures you can enjoy meals in the comfort of your guestroom.
Comfortable & Modern Accommodations
Choose from our 58 thoughtfully designed guestrooms featuring flat-screen TVs, minibars, and private bathrooms with complimentary toiletries and bidets, ensuring a perfect home away from home.
Experience the magic of Casablanca today. Book your stay at Moroccan House Hotel Casablanca now!
Sentiment Analysis
Friendly staff
Great location
Comfortable beds
Traditional feel
Popular Amenities
Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Steam room
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Full-service spa
Wheelchair accessible parking
Turkish bath/Hammam
Banquet hall
Wheelchair-accessible van parking
Availability Side
Quadruple Room
1 King Bed, 1 Twin Bed and 1 Twin FutonLayout - Separate sitting areaInternet - Free WiFi Entertainment - 30-inch flat-screen TV with satellite channe...
Deluxe Room
1 King Bed and 1 Twin BedInternet - Free WiFi Entertainment - 30-inch flat-screen TV with satellite channelsFood & Drink - Mini-fridge, minibar (fees...
Triple Room
2 Double Beds and 2 Twin Beds269-sq-foot room with city views Internet - Free WiFi Entertainment - 30-inch flat-screen TV with satellite channelsFood...
Standard Room
2 Double Beds OR 2 Twin Beds194 sq feet Internet - Free WiFi Entertainment - 30-inch flat-screen TV with satellite channelsFood & Drink - Mini-fridge,...
Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a positive aspect.
Service
Service was generally appreciated, with friendly and helpful staff mentioned in multiple reviews.
Location
The hotel is conveniently located within walking distance of key landmarks and public transport.
Room Quality
Rooms were described as comfortable with traditional decor and comfortable beds.
Amenities
The provided amenities were satisfactory, with some guests appreciating the central location and traditional feel.
Value for Money
Mixed reviews on the value for money, with some guests praising the affordability and others noting some dated aspects.
Food and Beverage
Breakfast and restaurant services were generally well-received, with traditional Moroccan options available.
Overall Experience
Most guests had a positive overall experience, highlighting the friendly staff, convenient location, and traditional atmosphere.
Hotel Rules
Check-In / Check-Out Policy
Check In
1:00 PM
Check Out
2:00 AM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show Less<ul> <li>Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Contactless check-in and contactless check-out are available.</li> </ul>
Reviews (119)
LondonE7
4 weeks ago
8.0
Close to Casa Port and old Medina. The tram line outside does not goto Casa Voyageurs train station but walk one block up to the intersecting tram line which goes to the train station. There is a supermarket just before the tram lines meet. The fish market is to the right and walkable to centre following tram line. Traditional decor in room and welcome tea. No fridge in room. France, Spain tv channels. Good breakfast with fresh baked breads and traditional dishes
Lilywhitetravel
2 months ago
4.0
Room & hotel very shabby. Towels grubby & torn. Air Con didn't work. Staff not helpful. Poor location - nothing nearby. Breakfast is not good value
stephanie
4 months ago
6.0
The place is kind of scary. Not well lighted . There’s a distinct smell in the room . The people in the reception were ok .
MARCIO
4 months ago
10.0
Great location and comfortable hotel with lots of character and a varied breakfast.
Neomal
5 months ago
8.0
Staff were very friendly and helpful. Overall it was a nice stay
Nancy
5 months ago
2.0
Property outdated, smells bad, furniture is outdated and the card for the room takes too many times to work, we asked for iron they only have a laundry service, cost extra to use the safe
joanna-giraffe
5 months ago
8.0
This is a great place to stay in Casablanca. It is traditionally decorated, the staff are friendly, the beds are comfortable and it is within easy walking distance from the Central Market, the medina and the port. There are also 2 tram stations very close by, as well as a supermarket.
Harry
6 months ago
10.0
An enjoyable experience
Jennifer
6 months ago
8.0
Good value, nice to have a welcome tea and treat. The reception area was very beautifully decorated in a traditional style. Basic but comfortable rooms. Very helpful front desk staff. A great location to get to the train for the airport and the tram, restaurants, and Medina.
Rebecca
6 months ago
10.0
For the price, this was a great hotel. Non smoking facility (just putting that in as it was unclear to me when I booked it). Bed really comfy, I slept so well. Breakfast great, and the staff were absolutely lovely. Really nice hotel. Very close to Casa port train station so easy to get to and from airport, and two tram lines in a couple of minutes walk.
Verified traveler
7 months ago
10.0
Friendly and helpful staff
Rick
7 months ago
8.0
Staff very friendly and accomodating. Gave accurate direction to sites of interest...
S7022REsteveh
8 months ago
10.0
We stayed for one night before joining a tour as a pair of couples. We booked via booking.com. It was excellent value with friendly staff. I like the traditional feel and Moroccan decoration. It has a central location with atm around the corner. You could walk to the old town and Mosque; we were “accosted” by a taxi driver who offered us a 2 hour city tour which was excellent. The breakfast and central area was traditional and attractive. At first breakfast was hit and miss but staff were responsive and cooked an omelet. It’s all a little ramshackle and slightly dated but hey the price paid it was great. 5 star for feel and value.
Larry
8 months ago
10.0
As a surfer and a frequent traveler with my family, I can confidently say that my stay at this hotel, was nothing short of exceptional. From the moment we arrived, the staff welcomed us with warmth and kindness, making us feel right at home. Their helpfulness and generosity truly set this hotel apart. The artistic touches throughout the hotel and in our room were a delightful surprise. Each piece added character and charm, creating a unique atmosphere that we couldn't help but admire. The hotel itself was impeccably clean and comfortable, providing the perfect retreat after a long day of exploring. One of the biggest advantages of this location is its proximity to Casa Port station, making it incredibly easy to navigate the city. We were surrounded by a plethora of restaurants and coffee shops, ensuring we never went hungry. Plus, the market, mosques, and other cultural sites were just a short stroll away, allowing us to fully immerse ourselves in the local culture. I genuinely believe that we found an unbeatable price for such a fantastic place to stay. Our days were packed with adventure, as we typically left every morning at 9 AM to go surfing and returned around midnight, eager to make the most of our time in this beautiful country. The blend of ancient history and modern architecture was awe-inspiring, and I encourage everyone to embrace the experience with an open mind and a kind heart. if you're looking for a clean, comfortable, and affordable place,this is the one
Michal
9 months ago
10.0
Very nice hotel,centraly located.Rooms are spacious and well maintained.Staff is nie and responsive.The biggest advantage of the hotel: breakfast with big variety of products.
Driss
9 months ago
8.0
Staff and service was good
LorrinaB2
9 months ago
6.0
We stayed two nights at the end of our tour. We got a very spacious room on the 9th floor thanks to Chafik. The bed was comfortable with a good firm mattress. Air con kept the room comfortable and there were spare blankets. Rainfall shower appeared to be new so maybe has been upgrades. It had a very Moroccan décor . We have stayed more than once at the sister hotel in Marrakech. Clean. Lift rather slow. Close proximity to major sites like the Central Market, the old medina, Rick's Cafe and the Mosque which can be toured by foreigners. We had a balcony with a view of the port. Breakfast very good selection: Dates, olives, cheeses ,breads, beans ,cucumber etc.
LENDY
11 months ago
2.0
The towels were really dirty.Very old, no well care property. Bad smell in the room. We asked the satf to come to low the temperature for air conditioning and they never come.However some people of staff were very king but very difficult to understand english or spanish. They offered us taxi service but they charged us the double of the amount. Even for low price you will regret to get this hotel.
Ximena
1 year ago
10.0
Staff was absolutely amazing and extremely supportive ❣️❣️❣️
Qinfang
1 year ago
4.0
Is an older property that feels more like a dormitory. Don't book a taxi through the front desk. You're likely to be over charged and/or lose money if your plans change. We found nicer places nearby at a lower cost.
Jose
1 year ago
8.0
The decoration of the hotel is splendid.
Mark
1 year ago
10.0
Hello. I stayed 3 nights at this hotel. Everything was great including the location. 4 minutes walk from downtown ctm bus station, for example. Tram transit stop right outside the door. The place was very quiet, except for car horns during rush hour. The place is very tastefully and colorfully designed. Staff were fun and helpful. And it was very reasonably priced!
geoffrey
1 year ago
8.0
The Moroccan decor is really beautiful. The staff friendly and helpful. The room was cleaned daily with fresh sheets and towels . I booked with dinner included , and was treated to a different Moroccan speciality each night. Two nights it was tajine , one fish and one chicken. The buffet breakfast was excellent, with many choices including eggs any style and beautiful crusty bread
Leonardo
1 year ago
4.0
The mattress was bad. Hard Not clean TV never work Phone never work
Lalla_Bi_85
1 year ago
4.0
I stayed 3 nights in this hotel because I was on a group trip and the travel leaders booked this hotel for the entire group. I would have personally made a different choice, but the hotel is completely in line with hotel big and old hotels in North Africa. The room and the bathroom were enormous and furnished in the traditional style, but quite basic and some hanging structures are missing. In general, cleanliness must be improved. It was also impossible to get clean towels: both the staff was reluctant in giving new and additional towels (you are only given 2 towels and there's not shower carpet, so you must use one of the towels) and all the towels had stains. Bath products are really low quality. The breakfast is ok. There's a not detectable but constant smell overall the hotel premises. The hotel has a convenient location, 5 minutes walking from the Casa Port station and 10 minutes walking from the medina.
Iris1225
1 year ago
6.0
Our flight was changed by the airline late in the game, so we booked this hotel as a last minute addition to our trip.. all of the hotels booked were budget range so we are not expecting all the bells and whistles, just a simple room to stay that is free of pests.. and this is what this place was.. the hotel is very large, the elevator indicated 10 floors.. we were given a room on the 7th floor (75) m, which had partial water views from their balcony.. The shower curtain was not as wide or as long as the open side of the shower, so water got everywhere each time we used it.. breakfast was not included with our suite, so we opted to pay to add it, it was 7 euros per person and included a make to order omelette. A couple bread items were stale and some were fresh.. made us question the freshness of the sausage and cheeses, so we just avoided those.. booking.com had a note saying that the note may or may not charge us a ‘city tax’.. we were charged this, it was approx $5 USD ( not exactly sure of the exact amount but not too bad) for 2 rooms. I was expecting worse as the pics online make the place look really stuffy and dusty, but it was bright and the beds that we got didn’t have the crusty looking lace frill. There was a person that was constantly cleaning the lobby, there was an elevator and a very diligent porter.. it was just ok.. I would try and look for somewhere else at the same price point if looking for a budget stay, if possible.. the place just seems impersonal for some reason.. but it’s still ok to consider as a budget option. After 1 night, we moved to Ryad 91, which we much preferred over this place.
Bettyzameuh
1 year ago
2.0
Reception are bastards they gave me a single room while we were 2 people !! they counted extra charge for 2nd person communication is so bad, impolite, stupid all staffs no hot water, no wifi connexion they didnt want to cancel my stay and told me to pay 7 days if I want to go so I CALLED THE POLICE; The hotel insulted me and behaved in really bad manner. No good manner, really pitiful, I was with an old person and made us wait for a long time. They didnt change the bedroom, they didnt fix de wifi, they didnt want to give me back my passport !! BE CARREFUL, THEY ARE VERY DANGEROUS. when the police went, they kept saying bad words. Also, the person who pick the luggage is bad person, he said to us many bad things about the owner but when he saw us leaving just after 1 day, he didnt help for the luggage. They saw 2 women and they wanted to control us. DONT RECOMMAND HERE AT ALL, this hotel should be reported as dangerous Stayed only for one night and it was the most miserable stay
Teresita Vilma
1 year ago
10.0
Very nice place homely Morocco way
Stacey
1 year ago
10.0
Greta staff
Zeb
1 year ago
8.0
I can’t complaint as the location can’t be better than this. I will rate property condition as average. Receptionist Younas an excellent guy who tried his best to make my going out and find and explore area. He went out to guide me which road to take. The tram closest station was on right side where 2 tram tracks meet. This I find it last day of my 3 days trip as Younas was off and no one there could guide me and understand me. On the same tram track all shops there. On first day I was heading that side but a delivery guy misguide me say there no Restuarant that side. I’m not impressed of Casablanca except Ain Diab beach area. Not plan to visit in future as other cities like Marrakech and Tangier more attractive and entertaining
Eric
1 year ago
6.0
At half the price of European hotels in the same neighbourhood this hotel was fine. Safe, quiet and nice staff. It’s an older hotel that has seen better days, but for a night and in this location I forgive the quality of sheets and such. Big rooms too. Ask for a room with a mini fridge. Very empty and a little creepy if solo travelling I would add, but a true bargain so close to the train station.
Wanderer35667559376
1 year ago
4.0
This hotel looked beautiful and is located close to Casa Post train station which is why I booked it. I was disappointed in my stay for a few reasons. Firstly, I booked online and my receipt said that all taxes and fees were included. However, upon check-in, I was told I needed to pay an additional city tax. Housekeeping only visited my room once in my three night stay to make my bed. Floors were never cleaned and garbage was never emptied throughout my stay. They removed my towel and never replaced it. When I asked front desk for another one, housekeeping brought me a disgusting blood stained towel. The bed was hard and there was construction happening on my floor so there was constant noise and banging throughout the day. Walls are thin so you hear everything when any other guests enters or exits their room or goes out on the balcony. Some staff, such as the tall night doorman, were polite but others were not. Overall, very disappointing as I was expecting much better based on reviews I read. Would not stay here again despite the convenience of the location.
Antonio
1 year ago
10.0
Friendly staff.
Joanruth
1 year ago
8.0
Unique Moroccan style, great staff. Not all thing work (A/C, shower) but are not a big problem.
Vasthi
1 year ago
10.0
Traditional morrocan decor was nice and breakfast was good.
Cornell
1 year ago
10.0
Great value
leen
1 year ago
6.0
poorly maintained
Sandra
1 year ago
6.0
Great location. Stunning original Moroccan architecture. Dissapointed the hamam & spa was closed for refurbishment. Omelet was tasty at breakfast. Night concierge and reception staff were fabulous. Showed us the wat to restaurant bar with live music on our first night. Top evening!!!! Thank you
Cruz Perez
1 year ago
10.0
Staff very nice
MusiciansMum
1 year ago
8.0
Arrived late night ,just for one night at start of a tour. Single room had just the one comfortable single bed with good firm mattress. Air con blew out nice warm air and there were clean spare blankets. Rainfall shower appeared to be new so maybe has been upgrades. Quirky ,very Moroccan décor .I have stayed more than once at the sister hotel in Marrakech, this one appears newer all round. Clean. Lift rather slow. Close proximity to the container port and associated transport links.. One can hear the cranes working, the containers clanging ,through the double glazing but I did not find it problematical. I watched it from the balcony in the morning. Breakfast very good selection: Dates, olives, cheeses ,breads, beans ,cucumber etc.
Vigitalstory
2 years ago
8.0
Excellent service and maintenance. Lunches and dinners were very tasty and plentiful. Very nice staff. Ezzedine was very attentive and polite. Sometimes it was noisy because there was construction nearby
Eric
2 years ago
2.0
No hot water, a/c barely worked, window couldn’t be locked, safe didn’t work and our room was directly above the attached nightclub with pounding music until 3am
Eamonn
2 years ago
6.0
This property was charming and beautifully decorated. The room was very quiet, and the beds were stiff (but I like that). The biggest drawback was the AC in my unit which made the barest effort to cool the room, utterly failing at its job. The bathroom was a bathroom, but whatever they paid their contractor was too much. Still, it had hot water and a working toilet. No exhaust fan though. It was about a 20-30 minute walk to the old market, and about an hour walk to the coast and Grand Mosque. The breakfast buffet was nice; toast, omelette (shared the grill with ham though, so the omelettes weren’t halal friendly), fruit, coffee, tea, bread, biscuits, oatmeal and fresh orange juice, for 70dh. Overall a nice place, but please fix the ac!
Canan
2 years ago
10.0
Very friendly staff , Clean rooms ,budget friendly and only few minutes from Casa port and city center I love the Moraccan style decoration and breakfast Overall I feel like I am home in Moraccan House
Joy
2 years ago
10.0
Very helpful staff and fabulous Moroccan decor
T395KWstuarth
2 years ago
10.0
Only staying here one night but can say that the room is absolutely stunning and the lady on reception is really nice. Location is also good. The room my daughter and I are in is unbelievably beautiful.
Yasmin
2 years ago
2.0
The hotel was a big disappointment. Aircon was broke, couldn't have a shower as the water was black, showerhaed was broke, bathroom floor was constantly flooding and staff did not give a two hoots. Reception staff was rude, could not sleep all night as I could hear the neighboring room. Next mornig I almost slipped on the bathrom floor. Despite raising concerns nothing was done. I was due to stay another two nights, but despite having paid in full I checked out and got myself a much better hotel that was cheaper. So glad i did as this made a difference to the rest of my time in Casa.
Amna
2 years ago
4.0
The toilet flush was broken, the shower in both rooms was broken, the outside door didn’t lock so the man gave us a chair to put in front to keep it closed. The lady at the front desk was not delivering good costumer service. I had to ask for towels twice! No spa as promised. Staff were u helpful.
Javier
2 years ago
8.0
The staff was nice, the property was pretty good
Jackie
2 years ago
8.0
If you are looking to stay in a typical moroccon hotel with lots of moroccon charm then this is the hotel for you. Breakfast and dinner is typical moroccon fare and the hotel is located within walking distance of the marina shopping mall and ricks place (15 mins walk).
sonia
2 years ago
10.0
The hotel was beautiful. It was just what you pictured a Moroccan hotel to look like. The staff was so courteous and helpful. They helped us arrange tours, drivers and a spa. We got the meal plan and they would call the Chef in after hours to feed us. The food was plentiful and delicious. As women traveling solo we felt completely safe. There were plenty of plugs the AC was great. There is a supermarket two blocks away.
Audrey
2 years ago
6.0
Pretty central. Once we worked out the trams, it was a great way of getting around. The publicity photo does not reflect the accommodation, and not in a good way. No coat hangers in room, although requested. Availability of breakfast food was variable at best. Overall, I won't be rushing to stay here again
revolred
2 years ago
6.0
This is more of an upscale hostel or low grade hotel. The location is very close to Marche Central and CasaPort train station. The staff were extremely hospitable and friendly, spoke English, and helpful; however, I could only give 3.5 stars due to cleanliness and state of facilities. The common areas were clean and beautiful, but there was no A/C or it didn’t feel like the A/C was on. The room seemed outdated with door o balcony and window fixtures close to being broken. The bathroom had mold and mildew inside shower door. It was nice to have a great selection for breakfast, but none of the refrigerated items were kept cool or on ice, so it’s best to have your food early; otherwise your food will be a health hazard, especially in non A/C environment. Also, some of the bread was moldy and stale, and I had to point it out to breakfast attendant which they removed immediately, but again, the other pastries and cookies tasted stale. Additionally, the website states cooking lessons and a spa. The cooking lessons are only available if the staff is working on day you schedule, and there is no spa onsite. They schedule spa services for you with an offsite spa. The hotel is great for safe, basic stay, and great location that provides a breakfast and great hospitality.
Aquiles
2 years ago
10.0
Great location, safe and quiet area. Nearby to supermarket, pharmacy, very good breakfast and dinner is realy good food. They also have an vegetarian meal. Friendly staff. Nice restrooms, hot water and AC works great. Big plus they have an elevator.
Hudson
2 years ago
10.0
If you’d like to stay at a locally owned and operated hotel in the heart of Casablanca this should be your choice! Amazing staff, walking distance to the old medina and several other landmarks as well as tons of restaurant options.
ishtar
2 years ago
8.0
Nice place
Osama
2 years ago
6.0
Staff were kind and accommodating, our party was check-in at different times. But the hotel is kind of run down and grimy. It faces a dilapidated stadium and there was the construction of a tram extension in front of it so it's not the best view or first impression. Also because of the tram extension, taxis can't really stop in front without stopping all the traffic behind them. At night the immediate area around the hotel is kind of eerie but if you walk a little further there are quite a few stores, markets, street vendors and great restaurants and it is steps away from the CTM bus station. The bathroom faucet was so strong it would feel like the water was electrocuting you, I asked my friend and he felt the same thing. Television worked and had cable channels. Breakfast was not included but was like 9-15 euros/person, even though other comparable hotels in the area included it.
Ben
2 years ago
10.0
Rooms extra clean, staff friendly and breakfast excellent, I have only good things to say about this place and definitely I ll comeback, I’m reading the owner book” open your eyes” I find it very helpful and easy to read, thank you, Bravo
sherri
2 years ago
8.0
This hotel has a ton of character. Beautiful tile work, ornate ceilings….nice location
Elsie
2 years ago
10.0
Staff are
peeter
2 years ago
6.0
Having no idea about the area, I just booked because of free parking mostly. Well-I got it but there was actually one parking spot for whole hotel, I was friendly to those nice dudes in hotel, so I got it. A bit noisy area, but this is Morocco! Hotel does not look like on those nice pics and NB!! GPS location both in Waze and Googlemaps is totally wrong...like 30 minutes wrong. Just use the postal address to reach the place and be patient in traffic! Breakfast was just the usual one, restaurants for dinner in some 5 minutes walk.
Jack
3 years ago
10.0
They allowed me early check in which was nice. Location was superb, less than 5 min walking distance from airport train and CTM bus station. 30 min walk to Hassan II mosque. Breakfast was serviceable. Staff was helpful when I had questions about buying a bus ticket and when I had an issue with the lock on my door. Room was clean enough that I felt comfortable. Hot water was reliable. The traditional Moroccan decore was a nice touch and made my stay more fun. All and all, would recommend.
richard
3 years ago
2.0
They refused to honor our paid, confirmed, reservation. Expedia was of no help. Had to find another hotel at the last moment.
Charles
3 years ago
10.0
Nice older hotel and staff. Little maintenance issues solved when pointed out.
Abdel
3 years ago
4.0
Please do not advertise free parking when there is no parking at all. Every night I had to look for a place with a gard to keep the car safe.I reserved here because it did say free parking.it was so frustrating.other than that it’s all good.
RAYLETTE
3 years ago
10.0
Vet nice and friendly people so far
Sara
3 years ago
8.0
Nicely decorated and the breakfast had many options. The place could use some dusting, especially in corners, higher areas, and cleaning inside the mini fridge. Great location- easy to walk to many sights and near great restaurants.
Dmitriy
4 years ago
8.0
Overall, a pleasant stay and the hotel’s location is great! The only downside was that the hotel advertised free parking, but in reality the on-site parking facilities were unusable due to long-term street construction right in front of the hotel. I had to use off-site paid parking, although it must be said that the price for it was reasonable (about $5/day) and the hotel staff nice enough to accompany me there and show exactly where to park.
Veronica
4 years ago
10.0
Todo muy lindo y muy bien decorado, muy tradicional como lo que buscamos. Excelente ubicación me encanto.
Verified traveler
4 years ago
8.0
It’s okay 👍👍👍
Verified traveler
4 years ago
10.0
Helpful front desk
Verified traveler
4 years ago
10.0
The team in here are wonderful and kind. They put their guest first before any other thing. My stay here was great. Thanks
jacques
4 years ago
8.0
everything was excellent. I felt very comfortable ,every one was kind From the Manager, to the chambermaid. Actually I prolonged my stay by 3 more night .
Verified traveler
5 years ago
10.0
Good, cheap accommodation in the city center. A very good breakfast. Clean room, clean bathroom with hot water, towels, wardrobe with hangers, very well working WiFi. Very nice English-speaking service. Central location, very safe. Casablanca is a very safe city. The entire hotel is decorated in Arabian style. Looks very nice. I highly recommend this hotel and will be staying the next time.
Abdul
5 years ago
6.0
Old place, not maintain and not keep clean.
Trudy
5 years ago
8.0
Hotel was okay for a standard hotel. Location good.
Verified traveler
5 years ago
10.0
Good customer service nice hospitality but the price is very high for 2 days with out breakfast
Verified traveler
5 years ago
2.0
I had always recommended this hotel as a great value and unique style. They changed the decor of the rooms and never updated the photos which is dishonest as the new decor is horrible and not unique so you think you are getting a different room. The price went up so it is not worth what it costs. You can stay at a higher rated, updated, comfortable hotel that includes breakfast for the plaice of the basic room here with no breakfast. NEVER again. Disappointed to say the least. Beds are SUPER UNCOMFORTABLE PILLOWS ARE LIKE SACKS OF CEMENT!
Verified traveler
5 years ago
2.0
I was given a small single room with extra bed put in and that was a twin room. Bathroom was awful, loud ventilator, grey towels, no flush knob for toilet, wouldn't stop flushing. The worst was waiter at breakfast wanted to charge me for hot water. When I arrived and asked for a city map, the reception wouldn't give me one. Manners are atrocious. We came early to join up G Adventures tour .... never again at this hotel!!! The only good thing was the bellhop, very nice man.
Verified traveler
5 years ago
8.0
Convenient location near bus and train station. Beautiful lobby inside, a bit nondescript outside. Friendly staff who held bags for a couple days. Room condition could be updated but relatively clean. Despite many other guests, it was quiet.
cheree
6 years ago
8.0
Overall we enjoyed our stay at Moroccon House Hotel. Our room was spacious enough for two people and had a mini bar and television. The bathroom although dated was perfectly adequate and hot water was always available. Breakfast was buffet style with a good variety of options. The only negative thing I can say is that the receptionist arranged an expensive 'sightseeing' tour of Casablanca for us which turned out to be nothing more than three hours spent driving around in the Casablanca traffic.
Verified traveler
6 years ago
6.0
Unique locks on inside room doors. Dirty carpets. Bedding was clean. Fridge did not work. Big key hole in door which was big enough for someone to be able to look into the room.
Bernard
6 years ago
10.0
the room was large and spacious. Beds were very comfortable and we slept like babies! The staff was helpful, very considerate and helped immensly with restaurant recommendations. They also recommended a private guide who was excellent and showed us a combination of what we wanted to see combined with his recommendations. So much that we tipped him 25%
Verified traveler
6 years ago
6.0
the breakfast was traditional did not like the step in tub and hand held shower no hot water on any mornings i was there Staff were all very friendly and helpful doors difficult to lock and unlock
Verified traveler
6 years ago
6.0
Bathroom need improvement. Very dated . This is a typical 3 star hotel in Morocco. Location however is very convenient. Close to CTM bus stop
Verified traveler
6 years ago
8.0
Beautiful colorful tiles of a traditional Moroccan riad, but looks tired and poorly maintained. Rooms are clean and outdated. Simply furnished with the Moroccoan flair of colorfully painted headboard and vanity mirror/chair. Good water pressure w/ hot & cold water in the shower. Water splashes out of the tub when showering, creating a small pool, which found slippery and quite hazardous (high fall risk!) - had to cautiously get out of the tub/shower. Often used by tour groups, it's well-located, easily accessible by foot to most sights and public transport (city sidewalks are not ideal for luggages though). Staff were friendly enough and seemed tries to be helpful as much as possible. Overall, it is a good place for a night or two with its affordable price.
Verified traveler
6 years ago
8.0
Grand old style hotel with good sized rooms. Feels like Moroccan style. In a poor neighbourhood with garbage on the streets everywhere. Is an old hotel and could use some upgrades but overall it is satisfactory for the price.
Verified traveler
6 years ago
10.0
Driver friendly drove on safe manner brought back a bag I had forgotten in taxi for me.
Verified traveler
6 years ago
8.0
Interesting decor. Great breakfasts Plenty of hot water for the shower Older hotel Close to the old Medina With a short walk
Verified traveler
6 years ago
8.0
The hotel is decorated in Moroccan style from the lobby to the bedrooms. Breakfast is buffet style and seating is around low tables as per the Moroccan way. Perfectly adequate accommodation.
Verified traveler
6 years ago
8.0
Verified traveler
6 years ago
2.0
I didnt like anthing about this hotel. Filthy towels, rude staff and the list goes on. Worst hotel i have EVER stayed at in my entire life.
Verified traveler
6 years ago
6.0
Generally, Moroccan House Hotel Casablanca Good place to stay and spend a night .
Verified traveler
6 years ago
8.0
Somewhat unique cultural and local feel for the decor.
Verified traveler
6 years ago
6.0
Good enough, but would look at other properties before staying again.
Verified traveler
6 years ago
6.0
The staff was good. On the second day my daughter tried to arrange a taxi for her next day flight and could not communicate with the person at the desk. She ended up walking to anafjacent Sheraton and was able to make her 5 am booking, Trrrible breakfast and coffee, did not go on our second day. Good location with access to buses. Our main interest was to visit the Hasssan 11 mosque, that was incredible.
Verified traveler
6 years ago
10.0
Staff was very welcoming and showed great hospitality. Nice stay for a great price. Would definitely come back here.
Verified traveler
6 years ago
6.0
Just okay. Shower leaked all over the floor. Staff was helpful but definitely just okay accomodations. You get what you pay for.
Verified traveler
7 years ago
4.0
On the street side, it's quite noisy. The hotel and rooms look quite old and are 'falling apart'. The door of the hotel room could not properly be locked. The staff is quite friendly though.
Paula
7 years ago
8.0
Great staff arranged guide and we had great breakfasts each day
mike
7 years ago
8.0
Character location and helpful staff cannot write any more characters.
Gary
7 years ago
8.0
Local hotel with some beautiful Moroccan decorations.Walking distance to many of the attractions in Casablanca.
LunaLLena
7 years ago
2.0
I got ripped off. I booked a private tour to the city and They did not promise me what it was. When I went back to the hotel the front desk that sold me the tour was not there, and nobody else care and did nothing.
Wayne
7 years ago
8.0
As our first hotel in Morocco, it was quaint and styled in a traditional Moroccan motif. The breakfast was good, and the staff were very helpful.
Verified traveler
7 years ago
6.0
Heck in disorganized. Was told that breakfast wasnt available to me.....
Brittany
7 years ago
8.0
We chose to stay here as we were starting a group tour the following day and it began at Moroccan House; even thought it was two seperate bookings the staff allowed us to stay in the room which was great! Location is easy enough, and very cheap in the petit taxis, to get to whatever you want to see. Great breakfast and the interior styling is just like the photos!
Amanda
7 years ago
4.0
Once we were finally able to get checked in, our room had no running water. We asked for them to turn it on; once they did, we only had cold water. We asked them twice to fix this and once we returned from supper, the piping was disconnected and there was now a leak. Instead of fixing this problem, they left a bucket to catch the dripping water. We asked to change rooms because not only did we still not have any hot water, but we also had a leak. There were no other rooms available so we paid full price for cold showers and leaky pipes dripping all night long...
Glenn
7 years ago
4.0
The place was clean but sparse and the beds were small and hard. Our biggest issue involved breakfast. Apparently it was not included with our room charge, which was fine, however when we went to the "restaurant" for breakfast we found it was a buffet which was also fine however most of the food plates were empty or close to empty and were not being replenished. There was no coffee and no forks. As I ate the one small pastry that I took one of the staff came over and asked me to pay full price for the buffet. I said there was no food left and no forks why should I pay full price. He persisted and I took the matter up with the person at the desk who seemed indifferent to the problem and merely said "what do you want me to do - he says there is food there". I just paid the full price for three breakfasts but it certainly soured my mood on this otherwise mediocre hotel.
Verified traveler
7 years ago
10.0
Good and nice stuff and its very nice hotel If i ever go back i will go there over and over
J
7 years ago
8.0
Close to the old Medina but not on a very nice street. Staff is helpful.
Catari
7 years ago
10.0
Excelent! Friendly staff great value. Breakfast is very good.
Verified traveler
7 years ago
6.0
The hotel overall was ok but the beds were very hard and the noise outside woke me up often.
Jasmine
7 years ago
6.0
It was a decent space. Lows: The last morning our main light blew when trying to plug in a cord. There wasnt anything else plugged so unexpected and quite terrifying. Had to dress in the dark. The lobby is really dusty. Highs: Beds were comfy, old medina is a 10min walk & luggage storage was SO helpful!
Roxanna
7 years ago
4.0
Y was not happy room very poor shower broken breakfast not good
Verified traveler
7 years ago
8.0
Very decorative. Tipping is customary in morocco. Try to get small coins upon arrival. Porters will ask for tips.
Verified traveler
7 years ago
6.0
Hotel needs refurbishing, better plumbing. Very nice, ample breakfasts, when arrived, no electricity on 4 floors; relocated us to another hotel nearby, very efficiently done.
Verified traveler
7 years ago
6.0
This is an adequate hotel for a short stay in Casablanca. The location is convenient to most things (I toured around on foot mostly). I was disappointed one morning that they were “running out” of breakfast items because I arrived later in the designated breakfast period.
Verified traveler
7 years ago
10.0
A pleasant stay with a feel of a local experience. Staff were very helpful. Close to rain station.
Jeanne
7 years ago
8.0
Taking into consideration the price of the hotel, it was great. Plenty of hot water, which is not true of all hotels in Morocco. Clean sheets, though maybe not as soft as some places. Poor lighting in general, but this was common in Morocco.
ebo
7 years ago
8.0
Friendly staff, good value for money A little far from shopping and restaurants
Verified traveler
7 years ago
8.0
with an interesting and genuine feel. very helpful and nice staff. i like retro and this fitted the bill perfectly. if you don’t, it won’t be your cuppa, and that would be a loss.