Riad Nesma Suites & Spa
Chain: Not Available
Description
Traditional Moroccan Architecture
Riad Nesma, nestled in central Marrakesh, boasts a charming traditional Moroccan design centered around a picturesque courtyard. Each uniquely designed guest room features modern amenities like air conditioning, free internet, and a private bathroom.
Culinary Delights and Scenic Views
Indulge in a culinary journey with a variety of Moroccan specialties served for lunch and dinner at Riad Nesma. Guests can savor these delectable dishes on the terrace while enjoying breathtaking views of the distant Atlas Mountains.
Convenient Location for Exploration
With Marrakesh Airport just a 10-minute drive away and the Railway Station within a 15-minute reach, Riad Nesma offers easy access. Immerse yourself in the vibrant local culture by taking a leisurely stroll to the bustling Medina and market.
Experience the allure of Riad Nesma - book now for an unforgettable stay!
Sentiment Analysis
Friendly staff
Great location
Clean rooms
Nice amenities
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Hot tub/Jacuzzi
Car hire
Sauna
Availability Side
Superior Double or Twin Room
The rooms are individually decorated and feature a TV.
Triple Room
The rooms are individually decorated and feature a TV.
Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a positive aspect.
Service
Service was highly praised for being welcoming, attentive, and helpful.
Location
The hotel is perfectly located with easy access to key attractions, restaurants, and transportation.
Room Quality
Rooms were spacious, comfortable, and well-maintained, with some minor issues reported.
Amenities
Amenities were satisfactory, with positive mentions of the pool and rooftop terrace.
Value for Money
Mixed feedback on the value for money, with some guests finding it high for the services provided.
Food and Beverage
Breakfast and restaurant services received positive feedback, with minor suggestions for improvement.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (346)
Natalie
1 week ago
8.0
This property is in a good location for exploring the old town, souks and sights of Marrakech. Although close to the markets and main square, it is a wonderful, peaceful haven to retreat to after a day exploring. Its quiet charm is wonderful and the interior is beautiful, but above all that, it’s the service from the staff that makes it even more special, they can’t do enough for you to make sure you are comfortable and well looked after. We were a group of three, mum and two daughters and staff at the Riad went above and beyond to arrange taxis and help us feel comfortable and safe travelling around when we went further afield. They even escorted us into and collected us from our evening taxi trip out. We were well looked after, it’s a lovely place to stay, you won’t be disappointed.
Cons: Nothing
Dzenana
2 weeks ago
9.0
Victoria
3 weeks ago
8.0
La habitación y el desayuno están muy bien.Todo muy limpio y cuidado. El personal del hotel es súper amable y nos hizo la estancia muy especial gracias a un detalle que me hicieron por mi cumpleaños. La piscina en la azotea está súper limpia y perfecta para relajarse. La verdad me gustó la estancia bastante.
Cons: El ruido, al estar en plena Medina se escuchan motos y pitos constantemente. Un riad es un alojamiento atípico para mi, se diferencia de los hoteles, lo encontré bastante ruidoso por el patio que tiene. Todos los check outs de la mañana se quedaban en el patio hablando y con el eco se escuchaba mucho lo que te imposibilita dormir (si eres de los que duermen hasta tarde 🤣). No tienen plancha ni kit dental.
Lorie
3 weeks ago
10.0
Excellent service. Very attentive staff.
Cons: Wish we had known about the option to order food.
Alexandre
4 weeks ago
10.0
L emplacement au coeur de la ville. La disponibilité et la gentillesse du personnel. Le petite déjeuner sur la terrasse très copieux. La chambre était suffisamment spacieuse et très propre.
Cons: Rien
Nicolas
1 month ago
10.0
Super riad. Accueil très agréable et petit dej superbe.
Cons: L antenne a côté de la piscine mais c est pas de ma faute de l hôtel.
Carine Chauvet
1 month ago
10.0
L’endroit, la gentillesse du personnel vraiment au petits soins Aucun bruit, calme et reposant
Cons: petite odeur de remontées d’égouts
1 month ago
9.0
damien
1 month ago
10.0
Le roof top et la piscine
Cons: La restauration le soir
Ky-ling
1 month ago
8.0
Beautiful decor inside Riad. Breakfast was adequate with juice, coffee, eggs and bread and pastries. Rooftop area was lovely for breakfast. Nice pool and relaxing area. Safe entry to Riad. Loved being in the hubbub of the alley and close to souks. Staff were very attentive.
Cons: Had a short walk with cases to Riad as taxi can’t drop off down small alley which was a little daunting for our first visit. Suite was a good size but room was very dark which I suppose is to be expected from Riad rooms?!? Slight smell of drains in the corridors of the Riad.
MARIA CECILIA
1 month ago
10.0
Cristina
1 month ago
10.0
Riad pulito, staff molto attento, comodo per visitare la città e poi la piscina sulla terrazza aperta fino alle 22, una vera coccola dopo le lunghe passeggiate nella Medina.
Cons: Nulla
Sandra
1 month ago
10.0
Magnifique riad ! Très bien placé ! Super petit-déjeuner ! Piscine sur la terrasse très agréable, très belle chambre
Cons: Tout était parfait !
Bas Brocken
1 month ago
9.0
Staff was amazing and very kind, location was great. Rooms are spacious and clean. Breakfast was excellent. Really enjoyed the rooftop terrace for some well deserved relax time after shopping or sightseeing.
Cons: Unfortunately the pool was broken for some days. And our room was under the rooftop terrace where breakfast was served every morning, you could hear the moving of chairs very well in the room which woke us up.
Manuela
1 month ago
10.0
El personal muy amable y simpático. La zona de la piscina estaba genial y las habitaciones muy cómodas. El desayuno abundante, estaba genial y muy rico. Estaba bien ubicado.
Cons: Como consejo, con las excursiones que hay, que saben que se sale muy temprano, ganarían muchos puntos si el box que dan con el desayuno estuviese bien.
Maik
1 month ago
8.0
Die Lage, Pool auf dem Dach
Cons: Frühstück könnte abwechslungsreicher sein
Jackie
1 month ago
8.0
The roof top was lovely. The pool and hot tub was very murky when we arrived but then they drained and cleaned it. The rooftop was an excellent place to chill out and eat breakfast up there. Super comfy sun loungers. All of the staff were really happy, nice, helpful people.
Cons: The fridge in room could be better. It didn’t get very cold. But we didn’t complain because it was adequet for our needs.
Angela
1 month ago
8.0
Viel authentischer als jedes Hotel! Sehr schön eingerichtet und das Personal ist absolut zuvorkommend. Das Frühstück besteht immer gleich und jeder bekommt es an den Tisch. Brot, Blätterteig, Pancake, Joghurt, Obst, Honig, Marmelade, Frischkäse, Kaffee, Tee, warme Milch
Cons: Das Zimmer war sehr hellhörig, ich hätte gerne länger geschlafen
Angie
1 month ago
10.0
A traditional riad with a beautiful inner courtyard and our room was gorgeous. It had a lovely rooftop terrace to have breakfast with an added bonus of a small pool, jacuzzi and sunbeds to relax on, away from the busy Medina. We're planning to stay here again.
Marie
1 month ago
10.0
La situation est exceptionnelle et le personnel au petit soin. La piscine et le jacuzzi sont un grand plus.
Cons: Rien
Andrea
1 month ago
10.0
1 month ago
10.0
Excellent emplacement pour ce Riad. Le petit déjeuner est très bon et copieux, le personnel est très accueillant et d’une grande gentillesse. Le spa aussi était génial
Teresa Dent
1 month ago
9.0
Attentive staff, great location in medina. A lovely house. Breakfast plentiful and authentic
Cons: Early morning cleaners could be quieter since no soundproofing. Moving furniture/changing beds, etc, woke us early. Shower can get very hot so take care.
CINDY
1 month ago
8.0
Chambre spacieuse, emplacement au top proche de la place. Personnel très agréable, Yves aux petits soins, Imane au SPA, géniale. Le petit dej est très excellent.
Cons: Seul point négatif, douche à l italienne avec problème d évacuation d eau… malgré le fait que le personnel soit monté pour réparer, on a eu le même problème pendant 4 jours. Compliqué de se laver quand il faut attendre que l eau s évacue pour se rincer
Gwenaelle
1 month ago
9.0
L accueil du personnel 😍 La propreté des lieux La qualité des petits déjeuners top top Magnifique Riad Emplacement à côté de la place des Ferblantiers et de beaucoup de sites touristiques
Cons: Rien tout était parfait
René
2 months ago
9.0
Super vriendelijk en behulpzaam
Katy REMY
2 months ago
10.0
On a été surclassés. Merci beaucoup pour votre accueil chaleureux . Le riad est magnifique. Le petit déjeuner très copieux
Lars
2 months ago
8.0
Pent, sentralt, fin takterrasse, god frokost, basseng
Pajtime
2 months ago
8.0
Emilio
2 months ago
10.0
Tutto!
Alex
2 months ago
10.0
Todo.
Cons: Por decir algo como sugerencia, podrían incluir en el desayuno unos dátiles que en otros Riads sí que los añaden y es algo típico de allí
Lucy
2 months ago
10.0
The location of this Riad is superb and is central to all main attractions. The staff here are amazing and so friendly and cannot do enough for you, breakfast is plentiful in a beautiful setting on the rooftop, would highly recommend staying here
Cons: Nothing
Guillaume
2 months ago
9.0
La panorama sur le toit, piscine, jacuzzi à température parfaite. Le personnel (réception, petit déjeuner, femme de chambre) d une très grande gentillesse et bienveillance et aux petits soins (port des valises, de très bons conseils…) Établissement très propre. Produits du petit déjeuner de très bonnes qualités et très copieux. Présence d un mini frigo dans la chambre a été un réel plus. Établissement typique. Literie très confortable.
Cons: Manque des serviettes de piscine (nous en avons demandé, mais au bout 30 min nous sommes partis sans pouvoir nous sécher). Manque quelques échantillons de produits de toilette. Un peu bruyant.
2 months ago
10.0
Wo soll ich anfangen… als aller erstes muss ich mal das Personal hervorheben rund um Mustapha,Mohamed & Yves. Ich war schon in vielen Hotels in meinem Leben aber selten bin ich auf eines gestoßen in dem das Personal so unfassbar Nett, zuvorkommend & hilfsbereit war. Man konnte sich gut mit Ihnen unterhalten quasi wie Freunde die man schon ewig kennt aber gleichzeitig waren sie Höchst professionell. Die Lage selbst war auch EXTREM GUT, alle Sehenswürdigkeiten inklusive die ganzen “fancy” Bars & Restaurant sind quasi alle um die Ecke. Viele davon in der gleichen Straße. Also wirklich PERFEKT wenn man kurze Wege haben will. Das Riad selbst ist auch echt sehr schön… besonders ist natürlich die wunderschöne Dachterrasse mit dem Pool über den Dächern Marrakeshs. Terrasse inklusive Frühstück war zu keiner Zeit überfüllt trotz hoher Auslastung und ich war knapp nh Woche dort. Zimmer waren auch top und das Riad von innen wie man sich eben ein Riad vorstellt. Das einzige was ich bemängeln muss ist die Lautstärke wenn man ein Zimmer in der Mitte also am Gang hat. Da kann es vorkommen dass es dann schon mal “lauter” ist aber auch nicht wirklich laut in dem Sinne. Sollte man allerdings sehr empfindlich sein bzw leicht aufwachen aber gleichzeitig sehr lange schlafen wollen sollte man vielleicht dazu sagen dass man ein Zimmer weiter hinten möchte. Zusammengefasst ist das Riad perfekt für Leute die viel in Marrakesh sehen & machen wollen aber gleichzeitig keine Abstriche bei Erholung & Service machen wollen. Kann ich jedem mit guten Gewissen so weiterempfehlen.
Serena
2 months ago
9.0
Struttura molto bella nel cuore della Medina in una posizione strategica che consente di arrivare in pochi minuti a piedi a tutte le attrazioni di Marrakech. Colazione buona e abbondante, staff cordiale e disponibile. Rapporto qualità prezzo buono. Il servizio Spa è ottimo, ho usufruito di un hammam e di un massaggio e la ragazza Imane è stata molto gentile e professionale.
Cons: Alcuni dettagli sono da migliorare, lasciati all'incuria alcune parti della terrazza (doccia non funzionante, vasi rotti..) ma ciò nonostante rimane un luogo molto bello dove passare il tempo.
Myriam
2 months ago
9.0
L’emplacement du Riad. La propreté. La terrasse avec l’espace transat, piscine et jaccuzi. La gentillesse du personnel. Un grand merci à Moha, Abdou, Lahcen et tout les autres membres de l’équipe.
Javier
2 months ago
10.0
La ubicación perfecta. Yves nos trató genial. Todo amabilidad. Totalmente recomendable
2 months ago
7.0
Clarissa
2 months ago
10.0
Love the patio and rooftop and the decor. The staff was amazing. They were so helpful and kind. They helped me out from the time I had booked the rooms until we left. They breakfast was delicious!!
Cons: Bed mattress was hard and uncomfortable
Christina
2 months ago
10.0
stephen
3 months ago
10.0
Laia
3 months ago
8.0
Zineb
3 months ago
10.0
cela fait la troisième fois que je viens au riad. j'aimes l'ambiance familial . l'emplacement et le service du personnel très opérationnel. je reviendrais
Cons: Ras
nadia
3 months ago
9.0
Le personnel a été absolument remarquable, faisant preuve d'un grand professionnalisme et d'une amabilité qui a rendu mon expérience très agréable. C'est sans aucun doute le point fort de cet établissement. La chambre était très propre et idéalement située malgré le bruit. Le petit-déjeuner excellent et complet. Il est bon de savoir qu'un parking est disponible à 5 minutes à pied, pour 7 euros par jour. Tres belle décoration. Dans l'ensemble, je suis très satisfait et je recommande cet endroit, en grande partie grâce à la qualité du service.
Cons: Le seul petit bémol concerne la climatisation, qui ne refroidissait pas assez la pièce.
Yiao
3 months ago
9.0
I only stayed for a night and the room was comfortable. I didnt get to experience the breakfast or rooftop pool.
Cons: The room could have been bigger, there was no conditioner
bruno
3 months ago
9.0
Cons: Absence de transport des valises depuis une rue pistonne
ROSE & LEMON
3 months ago
8.0
3 months ago
10.0
la ubicación inmejorable Trato muy agradable del personal Limpieza muy buena
Cons: El desayuno pobre, muy repetitivo
Elfe
3 months ago
10.0
great & helpful staff that even walked me to an early morning taxi. The beds are very comfortable and the roof with the pool was lovely!
Avastia
4 months ago
10.0
The staff was so welcoming and friendly. We were a group of women only and still felt respected and and cared for in a respectful way. All the little things that went wrong were picked up very well by the staff and the were very consideratie of every situation. Lachen, Yves, Aziz and Aymen and the others guys we got to know were amazing.
Cons: Nothing really, this is one of the best places I have been to.
Maree
4 months ago
9.0
Monica
4 months ago
10.0
The team at Riad Nesma, the sun terrace and pool for those hot days.
Brabenec
4 months ago
10.0
Everything has been just perfect
Susan
4 months ago
10.0
Perfect location, quiet about 10 minutes walk from main square.
Susan
4 months ago
10.0
Susan
4 months ago
10.0
Emy
4 months ago
8.0
The room has it's area where you could hangout/sit/relax. It is spacious enough for all our luggage which we liked the most because we can easily move around and get our stuff from the luggage when we need it. The rooftop is beautiful. We always eat our breakfast there and the food they serve was also good. Always with fresh orange juice. The pool at the roof top is nice. It was just a bit cold at night when we were that we were not able to use the pool. The location is perfect coz it's just few steps away from the main road where you can get a taxi. Outside this property is already the alley with many vendors and it leads to Medina square. It's just few mins away going to the Medina. All the staff were nice and very helpful. Big thanks for all their help.
Cons: The water in the shower was too hot. It was difficult to take a shower because once it gets hot, it won't go back to normal or cold temp, even if I adjusted it to cold temperature,it didn't change. I needed to turn it off then turn it on again after few minutes to be able to finish my shower. I forgot to report it to the staff since it was always late when I use the shower and then,in the morning, we were already busy preparing to leave for our tour that I forgot about it. Maybe if I told the staff,they could have done something with the water temperature of the shower.
Banyana
5 months ago
8.0
Francesca
6 months ago
9.0
Everything was perfect. Staff is amazingly welcoming and polite. Breakfast is generous and is made of omelette, yogurt, fresh fruit, cake, and 2 different moroccan breads and pancakes. All the Riad is super clean (staff always clean throughout the day, inside and outside). Terrace is big and the pool is perfect. Water is warm and it is very nice to get into it. Always under the sun with comfy sunbeds. Unfortunately, the jacuzzi wasn't there (under construction) but that didn't bother us. Room for 3 is good size with nice lighting. Perfect shower pressure. Beds are comfy (the single bed was hard but it was the comfiest, in my opinion) Location is perfect. Many restaurants, shops, groceries, taxis and ATM around (2 min walk).
Cons: 2 soap dispensers in the room were broken and never replaced even if told 2 times. Taxi fee from Riad too expensive (20 euro to the airport when the real cost is 7 euro).
Clarise
6 months ago
10.0
EVERYTHING! The staff were amazing! Picked up from the airport and met by staff at the drop off point. They collected our bags, welcomed us to the beautiful inside courtyard with tea while they checked us in. We stayed on night in the Imperial Suite and one night in the Standard room. Both were absolutely impeccable. They let us leave our bags in the room and placed them in our new room for us. It was my husband’s birthday, and surprised him at breakfast (delicious selection) with a cake and lovely Happy Birthday song. We can’t fault a thing! The location is superb, and so close to Jemaa El-Fnaa Square. All staff were so attentive and helpful. The rooms and the whole Riad is very clean. Would 100000% recommend staying here!
Cons: NOTHING! Everything was perfect
R
6 months ago
7.0
Good location. Amongst staff Moha at the terrace made our stay pleasurable so big thank you to him.
Cons: Took 3 hrs to prepare the room that was given to us eventually late afternoon and this was a small room and not the room specifications that we had paid 125 pounds per night for. The breakfast was poor and items were clearly recycled from previous customers and if you ask for water instead of juice you are expected to pay for the water - never come across this before. It was pathetic.
Verity
7 months ago
9.0
Noemi
7 months ago
9.0
Perfect location, so clean and nice. The staff is so kind.
Cons: Just hearing the neighbors early in the morning
Ward
7 months ago
10.0
Great staff, excellent location and good breakfast.
Johnny
7 months ago
8.0
lovely staff - very helpful and courteous great location lovely decor
Cons: hot tub was out of action but that’s a small issue - probably not needed as the temperature warms - may have been due to recent rain to be fair .
Adam
7 months ago
9.0
The location was great being just off Tinsmith Square. Short walk into the main square but on the periphery so that you can easily get taxis to/from the airport. staff were excellent and couldnt do enough for you. Breakfast was great and plenty of it.
Cons: Nothing in particular.
Elmustapha
7 months ago
10.0
Amazing place in the heart of the Medina, and the staff were very friendly, and very helpful. Well recommended
Cons: Nothing
Sarah
7 months ago
9.0
Loved the heated swimming pool, and open until midnight. Perfect rooftop retreat after exploring Marrakesh. Location is fantastic - short walk into centre square, fantastic shops along the way. Round the corner from Palace too
Cons: high carb breakfast- mainly because it didn’t help my low carb diet !!! Everything else was great
Rachel
8 months ago
8.0
The staff are exceptional - Brahmin and the guys in reception and Yves and everyone looking after guests. Imane in the spa is really wonderful and offers a great service.
Zuzana
8 months ago
6.0
George
8 months ago
10.0
Location is perfect for walking and for getting picked up by taxis, tours, and guides
Cons: Nothing
Fiona
8 months ago
10.0
Location is great. Close to the main square and Souks. Staff were all excellent - friendly and helpful (especially Yves). Breakfast served on the outside terrace was very good. The terrace pool and jacuzzi are a real bonus. Our room was a great size. Great value. Manicure and pedicure with Imane was superb. Would definitely recommend Riad nesma
Lina
8 months ago
10.0
Meg
8 months ago
10.0
We had stayed in Riad Nesma the previous Saturday night (8th March) as part of an organised group after trekking in the Sahara for 5 days, so knew what to expect when we came back. We were able to leave our big trekking bags in the Riad when we travelled to Fes for the week, which saved us lugging them on the train. When we arrived back at Riad Nesma we enjoyed the rooftop pool and jacuzzi, as we hadn't had time to try them on our previous stay. We would definitely book Riad Nesma next time we are in Marrakech.
Cons: Everything was fine
Joyceann
8 months ago
10.0
Ao many things- the beautiful decor, the pure white fluffy towels and the kind considerate and very professional staff
Selom
8 months ago
7.0
Location was great, in the heart of the medina, everything within walking distance. Lovely breakfast, it would have been nice to have some variety, we had the same breakfast everyday.. a buffet would be nice. Rooms are clean and staff are friendly.
Cons: No variety in breakfast.. location can be slightly unsafe at night however its not so deep into the medina and people are always around so not so bad. Unfortunately works was taking place as im sure its their quiet season when we attended, the staff were very apologetic and we appreciated that.
Rebecca
8 months ago
10.0
I can’t say enough good things about this property. The location of this Riad is just inside the Medina so I it’s a 2 min walk from taxi drop off. The property is so beautiful and within walking distance of markets, shopping, palaces, tombs, college, mosques, Square. The staff were outstanding from front desk to restaurant to housekeeping!!! The breakfast provided by this Riad is incredible!! All traditional Moroccan food. I would highly recommend this property!!
Aidanmc
9 months ago
10.0
Everything was good
Andrew
9 months ago
10.0
This is a beautiful place -from the amazing carved door that welcomes you to the quiet rooms in a prime location in the old part of Marrakesh. It is a very short walk to many of the key sights in the city. We ( afamily with two teenage boys) stayed here after a 5-day car trip to the desert south east of Marrakesh and it was wonderful to come back to a it of luxury and soak in the pool and hot tub. The staff were very helpful and went out of their way to make our stay the best. We would very much recommend it and would come back here if visiting Marrakesh again.
Cons: The only quibble would be that it isn't stated clearly that the Hamman at the Riad is for women only. Some places will allow couples together or separate times for men and women and we had partly booked this place for the Hamman.
Salah
9 months ago
8.0
Tamás
9 months ago
9.0
Great spa ( look for Imane), great location, great service and attitude ( Yves), good and plenty breakfast. Jacuzzi and small pool on the roof top, a quite escape from the buzzing Medina underneath. Great architecture.
Cons: Water pressure is pretty low in the bathroom, choose the hamman instead. The family room is one space, no privacy from your companion. Not a real minus but worth knowing.
Darren
10 months ago
8.0
Large room. Clean. Staff were friendly and helpful. Good location
Cons: Required tlc. Pool and hot tub was dated and hardly worked. Our suite had a hot tub style bath but it didnt work
Meghan
10 months ago
10.0
Abdi
10 months ago
8.0
Breakfast included with traditional and generic meals. Friendly staff who will go the extra mile to make your stay comfortable. Bonus that the riad also had many facilities like a hammam spa etc, which is very convenient. Ideal location, nearby taxis available with an authentic experience in the area.
Cons: Personally my experience was unforgettable and would recommend others. Staff were really accommodating to us leaving a one of kind experience, would definitely visit again!
Mahmood
10 months ago
10.0
We had a wonderful stay at this riad, cannot fault in anyway. Very good location, central to everything. The attentiveness of all the staff especially Abdel was exceptional. The hot tub and swimming pool is an added bonus. The breakfast spread was amazing and varied every morning. Make sure to book Imaan for a in-house hamam experience, she was brilliant. We had a very pleasant stay and cannot wait to return.
Cons: Nothing
Rajasekaran
10 months ago
10.0
Everything was fantastic, the location, the staff particularly since they made me an early breakfast upon my request, the room and the quality of service. I will highly recommend this anyone going to Marrakech!
Cons: Nothing to complain.
Michael
11 months ago
9.0
The staff were very welcoming and made our stay very enjoyable. We opted for this riad as there was a pool and rooftop terrace to chill in between excursions
Cons: It can be noisy as there is a lot of foot and moped traffic right outside, I brought ear plugs
Rachel
11 months ago
10.0
Fantastic location close to cultural sights of Marrakech, near to shopping streets and souks. Very centrally located. So much in a 10 minute walk radius. Exceptionally accommodating staff. Added an extra bed for our daughter who was able to join our trip at short notice, organised taxis, shuttles to the airport, tours and even 2 free on the house massages in their spa when the tour operator (not them) made a mistake. Hot tub annd heated pool on the roof top was a bonus annd they were happy for us to use it until midnight or beyond. Everyone there was so courteous. They couldn’t do enough for us.
Cons: Everything was great.
Godinho
11 months ago
10.0
I liked everything
Cons: Nothing to complain. I liked everything
Kathryn
11 months ago
9.0
Great location within a short walk of everything in the old area of Marrakesh
Judith
1 year ago
6.0
The rooftop is nice and the location. And the staff is exceptionally friendly and tries to help.
Cons: Super small room, no amenities such as water or tissues (both of which was actually found in any other accommodation aside from this one), simple breakfast - and yet was one of the pricier accommodations compared to the others that I have been to.
Guðbjörg
1 year ago
9.0
Hot tub & swimming pool. The service was incredible, the breakfast was excellent, as were other meals we tried. The staff was very friendly, Abdel always met us with the biggest smile. Imane's hammam truly was an amazing experience.
Matin
1 year ago
10.0
Everything. Location, helpfulness of all the staff, the roof top hot tub and pool, decor. Can highly recommend
Cons: Nothing
Alexander
1 year ago
9.0
Zikan
1 year ago
10.0
Excellent location, accommodation and breakfast! Staff very attentious and friendly, specially Yves! Amazing Hamman and massage spa with Imane!! For sure we will come back ! Greetings from Brazil 🇧🇷!
Cons: Nothing. Everything was excellent.
Urso
1 year ago
10.0
Goid. But we thought it was included in the rate of the room and it wasnt.
Claire
1 year ago
10.0
Very central and traditional. All the staff especially Abdal were extremely helpful.
Kevin
1 year ago
10.0
Amazing stay ! Beautiful amazing views . Friendly staff
merhawit
1 year ago
10.0
The staff were very nice and friendly. The breakfast was delicious and also go see Imane for a message and hamam. She’s great!
Iwona
1 year ago
10.0
The location is perfect - few steps to medina, but at the same time it’s calm and relaxing. The swimming pool at the roof is an extra relaxation. Breakfast served at the roof was delicious and staff was friendly and helpful.
Cons: We’ve booked a guide through this Riad and it was kind of dissapointing - rather than guided tour through Marrakech, it’s history and highlights, we had a tour through souks(shops) with endless opportunities to spend money. The guide didn’t really listen what we wanted to see and hear. It’s not really related to the Riad itself, but be careful to not repeat our experience.
Robert
1 year ago
10.0
Great RIAD in the medina only steps away from the main square. Helpful, friendly staff who are always available.
Adrian
1 year ago
9.0
Joyce
1 year ago
9.0
Friendly and accommodating staff. Clean, beautiful rooms with lovely details. Great location
Monica
1 year ago
10.0
Joyce
1 year ago
9.0
Sean
1 year ago
9.0
Hodge
1 year ago
9.0
I like the pool and the jacuzzi. The rooftop bar was good where could order food also. Breakfast was plentiful.
Cons: Nothing
Luke
1 year ago
9.0
Laurentiu
1 year ago
10.0
Everything!!!
Harry
1 year ago
7.0
Was an amazing location, clean and good staff also had a decent breakfast
Cons: The only thing was we didn’t get told about the pool and jacuzzi being out of action until a day before we arrived witch was a shame as it was 45 degrees and it was one of the main selling points when booking
Sairus
1 year ago
6.0
Very good location and the staff were very pleasant to deal with. Beautiful looking building and rooms. Breakfast was delicious.
Cons: Could have had more amenities such tea & coffee, basic toiletries and even complimentary water (especially I was told by the staff, tap water wasn't suitable to drink).
Gina
1 year ago
9.0
Location was excellent ... close enough to a large street for access to taxi's, but in the smaller street of the old Medina and a nice walkabout distance to the large square in the Medina. Access to restaurants and the hustle and bustle of the Medina was perfect ... not too close but not too far. Staff were incredibly helpful and friendly! The rooms were comfortable and were just perfect for our stay. And waking up to a delightful breakfast on the roof was the perfect start for any day!!!
Cons: Nothing! It really was perfect.
Olga
1 year ago
8.0
Cons: The furniture on the terrace looked very dirty as if they were not washed where there is no sun.
Lesley
1 year ago
8.0
Staff went out of their way to be friendly, helpful, nothing was ever to much bother. They were brilliant.
Marko
1 year ago
10.0
Excellent location with beautiful view on the rooftop, very friendly staff especially Brahim, he is so kind helped us with anything and explained many things about marrakech...cleanliness and decoration, beautiful swimming pool and jacuzzi on the terrace.
Anna
1 year ago
7.0
Roderick
1 year ago
8.0
Convenient location an walkable to the northern souls and the main square market as well as the Badi Palace. Staff were very accommodating and room was kept in excellent order for the four nights I stayed there.
Farzana
1 year ago
10.0
Oluchi
1 year ago
10.0
Cleanliness and the staff!
Cons: Nothing
Wardill
1 year ago
10.0
The Riad is stunning with beautiful comfortable rooms decorated in traditional Moroccan style. The roof top heated pool and hot tub are a massive bonus
Cons: Nothing
Greg
1 year ago
10.0
Fantastic location brilliant rooms and unbelievable staff 💪💪
Cons: Nothing
Cat
1 year ago
8.0
Laura
1 year ago
9.0
Great location. Wonderful, friendly and very helpful staff. Rooftop and pool was a real treat and great to relax in the afternoon, also a great spot for sunset.
Marcin
1 year ago
8.0
Superbly located, large riad in the immediate neighborhood of the Bahia palace. Extremely kind, smiling and helpful staff. Very nice restaurant on the roof of the riad.
Cons: The room in which we stayed needs renovation, minor defects were many, cleanliness also not the highest. Sleep was disturbed by the noise from the street. Breakfast was mediocre, mostly bread and jams. No dairy and vegetables.
Joyce
1 year ago
9.0
Excellent location; friendly helpful staff;beautiful rooms and common spaces
Beaniebob
1 year ago
8.0
Staff were very good riad was good . Breakfast was good .
Cons: Bed was hard and room small ok for a one night stopover not 3 nights like we did .. spa did nt work and pool good to cool down after golf but you have to shower afterwards or all itchy as no chemicals
Bibi
1 year ago
10.0
Very friendly and nice staff. Very good location within the Medina. Beautiful hotel.
Dr
1 year ago
10.0
Adam
1 year ago
10.0
Andrea
1 year ago
8.0
Amazing staff and great position
Cons: Internet was a bit slow
Monica
1 year ago
10.0
Monica
1 year ago
10.0
Careema
1 year ago
10.0
Right from the moment we walked in until we checked out, absolutely everything was fantastic. The staff were exceptional and welcoming and helpful. The room was clean and comfortable with nice decor. The roof top terrace was lovely with a great view of marrakech. The breakfast in the morning was absolutely delicious and amazing. The location was right in the heart of everything. Outside the riad was the hustle and bustling noise of the streets of Marrakech but as soon as you walked inside, the riad was like a beautiful, calm and peace world. My friend and I love this place and highly recommend it. We hope to return in future.
Cons: There is not one single negative comment that I can think of. Everything and everyone was perfect.
Hanna
1 year ago
9.0
Great location in the Medina, very friendly personell and very nice terrace. The breakfast was typical Moroccan with fresh orange juice. Overall a nice place to stay in Marrakech
Cons: My room was tiny.
Andrea
1 year ago
7.0
Great location and friendly staff who were very helpful. Also in the very hot weather the roof terrace & pool were a real bonus.
Cons: Nicely furnished in Moroccan style but a proliferation of dead plants spoiled the effect. The roof terrace again was a lovely space but the much of the furniture was dilapidated & stained - and again the dead plants. An investment in replacing the stained/old loungers & replacing all the plants with new would really make a difference.
Naomi
1 year ago
10.0
Verified traveler
1 year ago
8.0
We stayed one night here and was very good. Nice pool, the jacuzzi wasn't working though. Breakfast didn't have any eggs.
Adam
1 year ago
9.0
Great location, clean, well decorated, quiet and great rooftop terrace with pool and jacuzzi
Cons: Bathroom Towels could be upgraded.
Kate
1 year ago
10.0
Lovely place to stay - super helpful staff. Perfect for a 3* hotel - loads of hot water, great shower, cool and calm atmosphere, good air con, tasty breakfast, good location. Also booked taxis through booking.com for the first time and this was a super smooth experience.
Cons: It was all good!
Leverett
1 year ago
10.0
Breakfast and location were great, staff were lovely and very funny, amazing value for money
Alessandro
1 year ago
10.0
10/10 best thing in Marrakech
Cons: nothing, everything was good. they don’t serve alcohol
Brittany
1 year ago
10.0
We liked every single thing about Riad Nesma - the location was great, the riad itself was lovely and above all else the staff were incredible. They were so kind - also made us an early breakfast when we had to leave early and coordinated with us to collect an item we left behind.
Cons: Nothing
Andreas
1 year ago
9.0
Very Nice and warm pools on the rooftop with the opportunity for an amazing breakfast there. Also location wise very good.
Hannah
1 year ago
10.0
Lovely staff who were very helpful. Very authentic riad with heated rooftop pool. Amazing breakfasts on the roof. Brilliant location in the heart of Marrakesh
Cons: Nothing it was all fantastic!
Maria
1 year ago
9.0
Stuff was friendly, breakfast very good
Cons: there was a rattling noise in the toilet coming from the ventilation fan
Cate
1 year ago
5.0
Good location in the Medina. Lovely lounge/ breakfast area, with great view.
Cons: My room location, was on the ground floor, very noisy with people checking in and out just outside my room. Also, a long walk up to the lounge/breakfast area.
Anabel
1 year ago
9.0
Excellent location, beautiful Riad and 5 stars to the amazing staff working there, who made our days be even more special.
Joanna
1 year ago
10.0
Amazing staff! Everyone is so kind and helpful. Always smiling it makes this place feel so special. During our trip to Morocco this was the best place because of the people working there :) Very clean, the room was cleaned every day and the rest of the property is very clean Swimming pool was cleaning every day Great location 2 minutes to main square Delicious breakfast, they start breakfast at 8am but one day we had a trip so even they organized for us breakfast before it was very kind Great contact before arrival Well organized transfer from the airport at night
Cons: The one thing we could have is more hangers in the room and maybe small table
Katarzyna
1 year ago
10.0
The location is perfect, just a short walk to the main square and in the heart of medina. The roof pool was a great addition for our sons to enjoy a nice swim. Lovely place to stay and also very helpful and kind staffs members (Mohamed, Naser, Yves and all the other names I could not remember- sorry Guys! ). They went out of their way to engage and help with anything we need. Breakfast was nice and the roof area very relaxing. Highly recommend 😊
Liam
1 year ago
10.0
Really friendly and helpful staff, super clean and great rooftop terrace!
Cons: Nothing
Felix
1 year ago
10.0
Simona
1 year ago
10.0
Very good location, the rooftop is quite nice to chill. Situated in Medina, very close to everything, restaurants, bars, shops and ofc Medina . The staff was really kind and helpful, a special thanks to Brahim who solved a situation with one of excursions .
Jenna
1 year ago
10.0
Perfect stay right in the heart of the medina! Beautiful safe and secure. Great for solo travellers.
Daniele
1 year ago
9.0
Everything, from the cordiality of the staff, to the rooftop, to the amazing breakfasts served. The hammam and the massages were amazing. You really are treated as a king!
Cons: We got a room which included a "jacuzzi" from the description, but it was actually a classic hot tub which could make bubbles... A bit misleading. The real jacuzzi on the rooftop could use some maintenance (bubbles working only on one side). Also, I expected a bit more from the dinner. Ingredients were good, but recipes were the usual ones, not a lot of creativity there.
Tais
1 year ago
9.0
Lynne
1 year ago
10.0
A lovely riad in a perfect location. The staff were exceptional, our room was great, and the rooftop terrace with pool was a joy for our son. We used the spa for a massage and hammam, which was excellent.
Simon
1 year ago
9.0
Staff were brilliant and really helpful
Cons: Rooms were quite dark and the lunch food took a long time and lacked flavour
Catherine
1 year ago
9.0
Fantastic location and roof top terrace with heated pool which is necessary in the non-winter months
Harry
1 year ago
10.0
Virginija
1 year ago
10.0
Staff was excellent , location was perfect, and we loved breakfast
Cons: It’s a bit needs renovation, but that’s was not a problem
Dylan
1 year ago
7.0
Located in the old town
Cons: Price was higher than advocated on the booking site and higher than in the reservation. This makes booking.com an unreliable intermediate.
Alan
1 year ago
10.0
Staff were friendly and attentative.
Cons: We had a problem with a smell in the bathroom after some rain the previous day and the staff upgraded us to a better room for the last night as ot became available that morning.
Khushboo
1 year ago
9.0
Riad Nesma is a very beautiful Riad with a great location, the best was it was very close to the main road where our car could come so wasn't too much of a hassle to bring all our luggage. Having said that it was also close to a lot of attractions, restaurants, and souks. We felt safe coming back late at night. Riad was very clean and had a beautiful terrace, kids loved and thoroughly enjoyed the heated pool and Hot tub on cold February nights. Breakfast was amazing and a special shout out to the staff who made us feel very welcome.
Cons: The size of the room could be slightly bigger for a party of 4, a little tight since it was our final stay before we left Morocco, and opening up the bags to pack/repack got a little tight.
Rob
1 year ago
10.0
Matthew
1 year ago
9.0
All good. Great breakfast. Super location.
Ricardo
1 year ago
10.0
Aryan
1 year ago
10.0
The location is very good, in the Medina but not too far from the edge, making it easy to get around. The decor is spectacular and the rooftop is great throughout the day.
Tony
1 year ago
7.0
A very nice hotel with great staff and a very large breakfast. The rooftop pool was ideal.
Cons: Unfortunately the rooftop jacuzzi was not working at all for our stay. This was one of the main reasons why we booked the hotel and we were disappointed not to be able to use it.
Ellie
1 year ago
10.0
The rooftop area is the highlight of this riad. Perfect in the morning for breakfast to the day for a swim and lounge in the sun to the evening for a cup of tea and spa.
Aparna
1 year ago
10.0
Breakfast was excellent. It was served on the rooftop. The service was great.
Andrew
1 year ago
10.0
Location was perfect. The staff were wonderful and the pool and hot tub were real breakers.
Cons: N/A
Simone
1 year ago
10.0
The Riad is perfectly located having easy access to the street, out of the way enough to be quiet and walking distance to main attractions especially Jemaa el-Fna square. The rooftop with the pool, jacuzzi, and resting area was amazing. The highest point was the staff, exceptional and impeccable! Abdou, Zacharias, Yves, and Mohcine couldn’t be more caring and helpful, always available to assist in anyway they could! Five stars is not enough!
Cons: If I have to pick on something to be improved, a small thing I’d say is that the towels need to be replaced.
Stephane
1 year ago
9.0
Very great service, helpful and always available to assist in anyway they can, thank you Yves and staff for everything.
Ogunleye
1 year ago
10.0
Everything, the service, hospitality, breakfast was excellent!!!
Cons: Nothing
Monica
1 year ago
10.0
Monica
1 year ago
10.0
Monica
1 year ago
10.0
Aura
1 year ago
8.0
Caroline
1 year ago
10.0
Kathleen
1 year ago
10.0
Staff are amazing and the Riad is in a very central location. Fabulous stay.
Ali
1 year ago
2.0
The hotel door between toilet and room doesn’t close and the hot top so bad no pressure at all we asked the staff oh sorry this the highest!
Cons: The location very busy place hallway
Carles
1 year ago
8.0
Friendly staff and the terrace which is really big with climatized swimming pool and spa. The breakfast is good and generous with variety.
Cons: Our room had no window to the exterior so there was no ventilation. The only window was to the inside corridor of the riad. Also, the isolation of the room is not really good. Unfortunately our room was above the reception so we could hear everyone returning late from dinner just like they were inside our room.
Zertasha
1 year ago
10.0
The location was brilliant, right near the Medina and v quiet
Cons: The gym has been replaced by a spa but the info wasn’t updated
Patrick
2 years ago
10.0
Linda
2 years ago
8.0
Breakfast not very good- no vegetables all about bread, location- good-top center, room- very small, problems with water temperature- cold or very warm, it was hard to normaly go to shower, condition work bad, not blankets for all persons- we need to ask and then wait. Not personal all the time at swimming pool- didnt get towels when we need. SPA is very bad level:(
Cons: SPA
Katrina
2 years ago
10.0
Great location. amazing staff — friendly and helpful. The hammam was an amazing experience.
Cons: The location of the hotel lends itself to loud noises—both from guests and street noise, but this is unavoidable. We will stay here again if we come.
Jenny
2 years ago
9.0
Beautiful, haven of calm and tranquility. Perfectly placed for central Marrakesh.
Jacek
2 years ago
10.0
Exceptional quality, very friendly staff. Great location.
Julie
2 years ago
10.0
Very relaxed, staff helpful and friendly. Beautiful property. Rooftop is a little oasis of calm.
Clare
2 years ago
10.0
Lovely, comfortable Riad. Great central location. Friendly staff. Lovely breakfast.
Anja
2 years ago
10.0
Natasha
2 years ago
10.0
Super cute Riad with gorgeous interior decor, friendly helpful staff, delicious breakfast, rooftop pool which our kids loved plus fab location
Cons: Loved everything
Jennifer
2 years ago
10.0
Omar
2 years ago
9.0
David
2 years ago
9.0
Nesma is a traditional Marrakech Riad with classic design detailing with very comfortable rooms. The staff was wonderful and did everything to make our stay comfortable. The location in the Medina and close to J’emma el Fnaa as well as near many of the southern Medina sights and excellent restaurants.
Cons: Nothing
Ciara
2 years ago
10.0
The raid was a wonderful place to stay, the location is great and the staff are super friendly and helpful. What I loved most about the raid is that you could go and venture into the busy city or take a tour and return back to the riad and have a lovely swim or chill out in the hot tub like I did in evening. The vibe of the raid is very relaxing and the staff couldn't have been more helpful towards me, I was a nervous solo traveler and the staff always assisted and made sure I always got to where I needed to be. The raid is only a short walk (1 min) off the road and when I arrived the staff had come down to walk me to the raid which was really Thoughtful and made me feel so welcome. I stayed in a couple of places during my time in marrakech and the staff here were by far the most attentive, honestly they made my morrocian adventure more special.
Cons: Some diaappainents was it was very loud my first night with other guests bustling about i think a late flight home so I didn't get to sleep a lot the first night but in all honesty that could happen absolutely anywhere. There's nothing I would improve within the raid at all, other than it would be good to book massages after 6pm. I seemed to keep missing the closing time to book one as I always seemed to get back later than expected. A subjection would be maybe to offer these for the later evening time.
Thomas
2 years ago
10.0
Pedro
2 years ago
8.0
breakfast, location and staff
Adriano
2 years ago
10.0
Beautiful riad with amazing terrace and the view. Good breakfast. The staff was super nice. Excellent hospitality.
Peter
2 years ago
8.0
Ramune
2 years ago
10.0
Great location and absolutely brilliant staff 👏
Terrie
2 years ago
10.0
Beautiful, clean and in a great location! Breakfast is amazing! Rooms are comfortable and the roof top pool is perfect to relax and for the children to play! Staff couldn’t do enough for us!
Jperezpaz
2 years ago
9.0
Dylan
2 years ago
10.0
The service was amazing. The staff helped me with numerous things throughout my stay. The breakfast was plentiful and delicious. You should stay here!!
Cons: Nothing.
Gallagher
2 years ago
10.0
breakfast was delicious! Loved the hot tub/pool after a long day of walking through the city and souks!! Location is excellent, enough out of the way to be quiet but close enough to everything to walk.
Jessica
2 years ago
10.0
Beautiful room - very comfortable. Lovely pool area!
Cons: Nothing - everything was perfect
Odette
2 years ago
10.0
The staff were exceptional seeing to our every need and very helpful. Facilities were top notch. Hotel is very well located. We highly recommend.
Cons: All was good and 5 star treatment given.
Odette
2 years ago
10.0
Laura
2 years ago
10.0
Great location, delicious. Moroccan breakfast, refreshing rooftop pool and the staff was over the top helpful!
Hajar
2 years ago
10.0
Excellent stay, prime location and lovely staff. A really wonderful experience. We felt accommodated in every aspect. Thank you to all the staff for making our stay impeccable.
Cons: N/a
Melanie
2 years ago
7.0
I love how traditional the property was. The roof top terrace with the swimming pool was 10/10 stunning views of Marrakech and lovely place to sit and have breakfast in the mornings.
Shaquille
2 years ago
10.0
Janet
2 years ago
10.0
Trevor
2 years ago
9.0
Good location. Nice rooftop pool area.
Amy
2 years ago
9.0
Great location, staff were so friendly and bent over backwards to help us. Pool was great and well needed
Cons: Nothing
Simon
2 years ago
10.0
Excellent location for the markets. Very generous breakfast. Comfortable room.
Melita
2 years ago
10.0
The staff were absolutely amazing especially zachary and younes. Both so helpful and kind could not do enough for us the whole stay.
Cons: Nothing
Denise
2 years ago
9.0
Location. Staff. Rooftop. Breakfast.
Cons: No elevator.
Kimberley
2 years ago
9.0
Perfect location, almost next to the square, Jemaa el-Fnaa. Professional and very friendly staff. They are very helpful. The riad is very clean.
The
2 years ago
7.0
Location is good, breakfast very tasty, staff is friendly,
Cons: Found some hair on bed sheet means not changed, they don't put water in the room I have to pay for water
Waheeda
2 years ago
10.0
Everything was amazing. Best part was the swimming pool and jacuzzi. Room and bathroom was very clean. I loved the ambiance of the Riad. Abdou, Yves, Mohcine and Zakaria very friendly and helpful. Great stay overall.
Jenny
2 years ago
10.0
Eleanor
2 years ago
8.0
Clean, simple accommodation, with very friendly staff. Location ideal for taxi rank and ATMs. The breakfasts were first rate
Cons: The pool was fine, but it is tiny.
Ricardo
2 years ago
10.0
Me and my family have a great experience on Riad Nesma. The crew is very polite, flexible, and sympathetic. The Riad is clean, in a good location in Medina, and very beautiful. Mohcine, Ives, and Mustafa attended us with everything we needed, being helpful and always with a smile on the face. They are sweet and very polite with the tourist, indicating things to do and explaining the Marrocos culture. I highly recommend this Riad.
Cons: Nothing, but if I need to say something, only the price is high.
Fatima
2 years ago
9.0
Top location! to the right you will reach jamee elfna after 8 minutes and to the left you come centrally to mellah where you can eat locally and or easily take a taxi. Very friendly and helpful staff: Younes, Brahim, Moustafa and Yves on the terrace, Mohssin and Abdou from the reception. and the great massage from Imane in the SPA. Varied and delicious breakfast. Clean Riad and comfortable bed!
Paulien
2 years ago
10.0
Beautiful riad on a great location and fabulous staff! Mohammed and Abdou thank you so much for your fantastic service! we were sorry we did not got the chance anymore to thank you in person since you were both off when we left. Loved the garden with the pool on the roof! Highly recommended!
Cons: nothing
Elena
2 years ago
10.0
Wayne
2 years ago
10.0
Kyle
2 years ago
10.0
Fouzi
2 years ago
9.0
it was exactly what a Riad offers! a little quiet traditional accommodation not far from the centre
Sandrea
2 years ago
10.0
Cynthia
2 years ago
9.0
This is a very pretty Riad - lovely Moroccan decor. It has a nice rooftop where breakfast is served. I liked the location very much as close to 3 of the major sights; as well, the street itself is good for souk shopping.
Cons: They charge for bottled water, which seems cheap for a good accommodation
Tania
2 years ago
10.0
Good location, short walk to the medina. Lovely terrace overlooking the city, with pool and spa. Nice breakfast, friendly staff.
Corina
2 years ago
9.0
James
2 years ago
10.0
Great location, fantastic rooms and breakfast and best of all were the super friendly and helpful staff - a very big thank you to Zakaria and Yves especially. We can’t wait to come back!
Cons: nothing
Pawel
2 years ago
10.0
Staff was Really friendly and helpful. Location is excellent and Riad is nice and clean! Breakfast on the rooftop is nice and filling.
Kevin
2 years ago
10.0
Clean and tidy properly with great location and nice seating and pool area on the roof
Victoria
2 years ago
9.0
The breakfast was gratefull and complet. The room clean with all the facilities. The swimming pool the best. The location was pretty great.
Cons: The room was a little noisy so the night was difficult to get sleep
Mihaela
2 years ago
10.0
Lovely staff, nice breakfast, very clean riad.
Cons: It would be lovely to have a " Noise policy" at the Riad, as the guests with kids are very very noisy and they don't have respect for others who want to relax and sleep more.
Lachlan
2 years ago
10.0
Jye
2 years ago
10.0
Staff were incredible. Unbelievably kind and helpful- really went out of their way to make the trip great. Great location, and great value for money
Mikatravels
2 years ago
10.0
Miriam
2 years ago
10.0
The staff were very friendly and professional. The terrace is amazing.
Cons: Nothing
Ferenc
2 years ago
10.0
Jasim
2 years ago
1.0
Nothing
Cons: Everything, I don't recommend it.
Lee
2 years ago
9.0
The staff were amazing. So attentive, friendly & welcoming. When I came up for breakfast or to use the spa, they would make sure I was comfortable and had everything I need. I was really impressed with the service, the spa, the bed, the check in process & just how comfortable I was the whole time. I didn’t want to leave.
Cons: Although the breakfast was fantastic, I wasn’t very impressed with the dinner. The vegetable tangine was average & wasn’t worth the 20 euros & 4 hour advanced notice.
Sharon.
2 years ago
10.0
the staff was very friendly and caring.
Cons: nothing to report
Cheryle
2 years ago
10.0
Great variety of rooms, all very good room too. A fabulous location. The staff are exceptional.
Ioana
2 years ago
10.0
Everything was amazing. The staff was super attentive and friendly. Traditional breakfast was delicious and plenty of food to keep us going for the whole day. Heated pool and jacuzzi to relax after a long day. Fantastic location, right in the middle of local shops and also within walking distance to tourist attractions like Jamaa el Fna square and Bahia Palace.
Cheryle
2 years ago
10.0
5 stars is not enough!
Carol
2 years ago
10.0
Staff go above and beyond for guests. It was my husband's 60th Birthday and they had made a wonderful cake for him. Room was wonderful, bed so comfortable and jacuzzi bath great. Roof terrace facilities are brilliant and so relaxing. Breakfast is lovely quality. Excellent location close to El Badia and Bahia palaces as well as the souks. Hammam and massage is also available and is well worth having. Highly recommended to all.
Nomadicque
2 years ago
10.0
The staff are courteous. The room is cozy and close to the souk. Breakfast was delicious as well.
Anonymous
2 years ago
9.0
Daniel
2 years ago
10.0
beautiful helpful staff
Cons: hot tub closed 11:30 pm even though hours were supposed to be until midnight.
Sarah
2 years ago
8.0
lovely staff..they make the visit special..all reception staff and Yves at breakfast exceptional breakfast good, great location
Cons: bit noisy at night with other guests slamming doors
Sophie
2 years ago
9.0
Muriel
2 years ago
9.0
Kulsoom
2 years ago
9.0
Excellent service, beautiful Riad, great location
Cons: Bathroom door didn’t close properly and didn’t have a lock.
Samantha
2 years ago
8.0
Patricia
2 years ago
9.0
The rooftop jacuzzi and the hospitality of all the staff
Cons: The pool was quite cold so even if it is open you cannot enter
Judith
2 years ago
10.0
I loved everything
Cons: Nothing
Anna
2 years ago
9.0
The location is excellent.The decor of tje Riad is very nice.The hot tub at the roof top is a great facility that made our stay super fun as it was cold outside-so staying in a hot tub was a great option.Most of all thw staff is wonderful, always smiling, helpful and attentive.
Cons: The room was a bit too small for 3 people.The bathroom was tiny.It was ok for 3 nights but I would struggle if it was a longer stay.Saying that the room was very nicely decorated and clean.Beds are comfortable.
George
2 years ago
10.0
The staff where superbly polite and happy.. they couldn't have made my stay any better.. very helpful with knowledge of Marrakesh.. I was there to do the Marathon.. breakfast is served fromn8 onwards... on 2 occasions the lads got up early to make sure i was fed. Room was kept spotless everyday. The shower was awesome.. I would highly recommend riad Nesma. I will definitely be booking again when I return too Marrakesh.
Barry
2 years ago
10.0
Lovely Hotel Great location Staff were amazing, everyone so friendly and helpful! Would and will highly recommend!
Mikatravels
2 years ago
9.0
I enjoyed my stay, it's a lovely property and close to everything . The staff was helpful and the tea was delicious.
Thomas
2 years ago
9.0
Great loaction to explore the area from. It felt like a calm oasis to escape into from the busy streets below. Having our bags taken from the taxi was a nice touch on arrival because the narrow streets are as you would expect, very hectic. The house staff and Abdul were very friendly and welcoming, going above and beyond to provide a great service day and night. Breakfast was very satisfying, Eve serving us brightened the start to the day with his friendliness. We would come back again just because of the calm and welcoming atmosphere the staff created.
Cons: The towels were a little worn and could do with replacement soon.
John
2 years ago
10.0
The entire staff is amazing, they will literally do whatever you want and need to keep you happy. If there is an issue they will fix it. I also liked how there was a massage and facial spa down stairs and the prices did not try and break the bank, very reasonable and great service. Location is prime time. 10 minute walk from Jamma Square. Definitely recommend.
Cons: If I had to nit pick, I would just say the hotel construction woke me up early every morning. But things need to be fixed so I understand.
Jean
2 years ago
9.0
The location, the spa services, the room
Cons: Badroom , i was expected more from a room with a jacuzzi bath
Ravi
2 years ago
8.0
Ngozi
2 years ago
6.0
Hauwa
2 years ago
8.0
Johanna
2 years ago
9.0
The roof top, the staff, the breakfast
Cons: Nothing :)
Hannah
2 years ago
9.0
Great location at edge of the medina. Good breakfast served in rooftop restaurant. Enjoyed the hammam which was a relaxing experience here. Very comfortable bed. Lovely riad decor with lots on historic photos, craft works and a variety of seating areas. Staff were friendly and efficient.
Adam
2 years ago
8.0
rooftop space in heart of Medina.
Cons: room was tight. also noisy on 2nd floor overlooking courtyard
Kate
2 years ago
10.0
Staff were all excellent - so helpful and welcoming. Location was ideal, rooms very comfortable, and hot tub/pool with city view were amazing! Very impressed with the lovely staff who treated us like royalty. Will recommend this place to friends visiting Morocco in future.
Cons: Nothing!
Meritxell
2 years ago
9.0
Sadia
2 years ago
10.0
It was terrific, and the staff was accommodating and sweet. I highly recommend this place. The complimentary breakfast is delicious, and the riad location is close to the main road and walkable to the big square market.
Alys
2 years ago
8.0
Cons: The hotel had limited gluten free options for breakfast
Charles
2 years ago
10.0
Great staff. Good location to enjoy the medina.
Anne
3 years ago
10.0
Perfect location, minutes from shops, currency exchange, food places and bars. The breakfast was delicious and had plenty of variety. The staff were amazing, friendly, couldn’t do enough to make our stay perfect.
Cons: Although I had an inner courtyard room, there was a lot of noise early in the mornings, from building work and the door bell. But this didn’t spoil the overall experience.
Abdul
3 years ago
10.0
staff were extremely nice spa and hammam facilities are very good hot tub is amazing
Cons: breakfast could be better
Gerry
3 years ago
8.0
Teresa
3 years ago
10.0
Riad Nesma is it a perfect location with only a five minute walk to the big square in the Medina and a one minute walk to catch a taxi if you want to go anywhere else. The staff are exceptional, and always willing to help or accommodate you. There is a wonderful, small, swimming pool, and a Jacuzzi on the roof and the views are incredible. The breakfast is excellent and very fresh and good. When I return to Morocco and to Marrakesh I will definitely be staying here again I highly recommend it.
Cons: nothing. Everything was wonderful.
Meena
3 years ago
10.0
everything about the riad was perfect. the rooms, location, breakfasts were all amazing and such good value for money. the roof top terrace was an oasis of calm in the busy medina. but most of all the staff. they went above and beyond to look after us with a genuine hospitality.
Cons: nothing
Zoe
3 years ago
10.0
The staff at the Riad Nesma all went above and beyond to be super helpful, friendly and provide an amazing service. The Roof Terrace was one of our favourite parts. Breakfast was lovely along with a lot of comfortable seating areas to relax during the day. Having the pool and hot tub on the rooftop terrace was great for privacy compared to other Riad's when it is normally on the ground floor. The location couldn't have been better, close walking distance to the main square but far enough that the shops weren't over-priced near the hotel. The staff were there to help with any advice we needed such as restaurant recommendations, taxi prices, tours. My daughter did become unwell at the end of our trip and I was even escorted to the local pharmacy which was one of the many examples where the Riad Nesma went above and beyond for us.
Cons: Tea, coffee facilities and a fridge in the room although the staff did offer to allow us to use their fridges. As it is on the main street there was some noise at night but this was minor and unavoidable. Also, the beds and pillows were so comfortable it didn't interfere with sleeping soundly.
Chris
3 years ago
10.0
Fabulous staff. Needed a day before I started a group trip.
Alex
3 years ago
10.0
rooftop jacuzzi
Cons: nothing
jose
3 years ago
10.0
Excellent Riad in the medina and close to the gate. Staff was very attentive.
Janet
3 years ago
10.0
Edward
3 years ago
10.0
Naddia
3 years ago
8.0
James
3 years ago
10.0
Excellent location, staff were very friendly and attentive.
Cons: Nothing
Alessio
3 years ago
10.0
Althea
3 years ago
10.0
The staff was lovely
Cons: Nothing
Marilyn
3 years ago
10.0
EVERYTHING!! Location, food, staff, facility, unique rooms to the culture! Abdul, Yves, Moha, Gave us TOP 5 STAR service, super attentive and caring. This place deserves 10 plus Stars the value for this stay was EXCEPTIONAL. WILL come back again.
Alexis
3 years ago
10.0
it was very clean, and the service was amazing, the guys are very polite and always ready to help.
Marilyn
3 years ago
10.0
Everything!! The staff is SUPER attentive Yves and Moha were super professional and gave us the best customer care. The facility and the rooms are beautiful, the breakfast was great!!
Vinicius
3 years ago
10.0
The location is perfect! Inside the Medina, but not so deep so you can easily go in and out with your luggage with no problem. The staff is really nice, but there is a guy called Yves who is amazing. He makes you feel home
Cons: I can't name anything I didn't like in the hotel
Willem
3 years ago
9.0
Waad
3 years ago
9.0
Gaysha
3 years ago
9.0
All the staff were excellent. Yves, Abdou, Benami, et al. The cleaning ladies were lovely, even though I don't speak Arabic. But some spoke French so we were able to communicate. I had a Hammam and massage with Dounia and it was exceptional. I didn't want it to end. She only spoke Arabic, but she said some words in English and French, which I thought was so lovely of her. I would definitely recommend this hotel for a stay in Marrakesh.
Cons: The first night was noisy, as I slept on the first floor and could hear all the movements, so I didn't sleep well. But then I was moved to another room on the 2nd floor, so I ended up staying 2 extra nights. The breakfast is heavily gluten-based, and I'm intolerant. But Yves was very helpful and made sure I had a suitable option on days 2 and 3. No gym, but everything else made up for that.
Zakaria
3 years ago
7.0
Good location.
Cons: Entrance hard to reach. Small pool without shower.
جلال
3 years ago
1.0
Emily
3 years ago
8.0
Naima
3 years ago
10.0
very close to everything! local for taxi drop off and pick up!
Cons: nothing
Verified traveler
4 years ago
2.0
The room was clean and nice staff was nice but I’m only say it was terrible but the one reason I booked this riad was for the pool and jacuzzi and it was not working
Verified traveler
5 years ago
10.0
Great location, very pleasant and helpful staff. Very nice breakfast.
Jacob
5 years ago
10.0
Great property in convenient location.
Annie
6 years ago
4.0
The hotel was clean and quaint, rooms very small, staff unattentive and hard to find. No refrigerator, no restaurant or bar on site. Food is pre-ordered and brought in so mistakes are often made and cannot be corrected.
Verified traveler
6 years ago
6.0
When you make a request at the reception it's always "yes" , i made 3 requests and none of them were done. Definitely NOT a 3 star hotel.
Kerry
6 years ago
10.0
The hotel itself is a welcoming oasis. The street outside is part of the Medina and chaotic with motor scooters, bicyclists, etc. if you know what you are doing it’s easy to find but the first Day there can be a lot of confusion telling a taxi where to drop you off. The hotel is beautiful and has excellent service and a mini- spa on the basement level.
Verified traveler
6 years ago
10.0
The location is gold, its in the heart of the market area and 2 minutes walking distance from Jemaa el-Fnaa. The breakfast was amazing and the staff is beyond helpful, they gave us a map and walked us through the main attractions.
Felipe
7 years ago
10.0
Customer service is superior, and location is excellent, centrally located. Within walking distance to the main square and many other attractions. Staff are courteous and professional. Breakfast is delicious, an experience in itself. Beds were comfortable. Our room was next to the street, and at times the noise from people walking by was loud, however, we were so tired from daily activities, that we slept through it. I recommend this Riad, we enjoyed it. We would definitely go back.
j
7 years ago
8.0
A welcome relief from the madness of the Medina. Staff excellent, superb breakfast, beautiful riad. The one downfall for us is as the room where we stayed (108), there was a constant smell of urinals. We pointed this out and they did have a look at it but the issue wasn’t resolved. Otherwise would I recommend it- yes but not that room!!
Sergio
7 years ago
10.0
Staff was very pleasant and helpful. Very warm atmosphere.
Verified traveler
7 years ago
10.0
Such great hospitality and service. Our flight leaving Morocco ended up getting canceled and the Riad was more than willing and happy to accommodate us and help us in any way we needed. Plus their massage and facial was amazing and they have delicious breakfast! Thank you so much for everything!
Susan
8 years ago
10.0
This riad was like an oasis of calm and comfort as you stepped inside from the hot and frenetic streets of Marrakech. The staff were welcoming and friendly. The hotel itself is beautifully appointed as were the rooms. Only negative was breakfast on the rooftop terrace where your food was swarmed by bees. Advice is to have it inside. There are many raids in Marrakech but definitely recommend for convenience to taxi transport, ease of walking to the main square and quality of accommodation.
Verified traveler
10 years ago
8.0
Excellent service in this beautiful Riad that is so well placed for exploring the Medina. Such a comfy bed, and helpful friendly staff. For the money, an excellent choice.
Heather
10 years ago
10.0
Excellent Riad in ideal location, with friendly and helpful staff.
Jan
10 years ago
8.0
The entire medina is overwhelming. There's so much going on that it's hard to focus on anything. The Jemaa el Fna is a must - both in the daytime and at night. You may not like it, but it's definitely worth a visit. In the souks, there were so many vendors demanding our attention that we gave up even trying to shop. The historical buildings are spectacular. Very well maintained.
Margrit
10 years ago
10.0
Fantastic friendly clean place. Go there! I can only recommend.
Tony
10 years ago
10.0
This was our favorite Riad in Marrakesh (out of 3).
Glenn
11 years ago
10.0
Great Riad with excellent support and help from staff. Great breakfast and laundry service. Great locationand easy to get everywhere. Suggest as we did that you arrange pick with hotel when arriving, nice vehicle and no hassles from taxi drivers/bogus guides.Have riad arrange your tours as it is much easier. Highly recommend this Riad
Jayjay
11 years ago
8.0
Around 12:30 am. I ordered their service to pick me up at the airport. I had to search a bit for their driver, but he was there waiting. The room was clean and close to the check in desk. The staff was very nice and helpful. Breakfast on the rooftop of a warm type cereal, coffee, cream sugar, egg, breads and jams along with fresh orange juice was so nice. Location is great, very close to Djemma Fna. I was appreciative of their service. Solo female traveler, felt very safe.
Verified traveler
11 years ago
8.0
The staff was incredible. The entire time they were there to help make our experience in Marrakesh better. The room was small but clean.
Verified traveler
11 years ago
10.0
Lovely hotel, lovely people!!!
Joanne
11 years ago
10.0
Wonderful riad with a great breakfast, lovely room, excellent air-conditioner and cable TV. The staff were so helpful, friendly and funny....their warmth and kindness will not be forgotten. Stepping in from the street with all its hectic activity, this lovely riad brings an air of calmness and serenity and breakfast on the rooftop deck was delightful. Then in the evening, watching the sun set and the moon rise as the call to prayer resounds throughout the city....magical.
Verified traveler
11 years ago
8.0
The staff make you feel at home they are helpful. Also met the owner gain very helpfull
Verified traveler
11 years ago
8.0
The location is very central to the medina, the staff very friendly and helpful as well. My only complaint is that our room was on the outer wall of the building so we heard the alley traffic at night. It wasn't loud enough to keep us awake though. The roof-top retreat was very pretty as well.
Kate
11 years ago
10.0
Riad Nesma is a retreat from the craziness of Marrakesh and it is in a very convenient location. It is clean and quiet and comfortable and charming. The rooms are a on the dark side, so ask for a reading lamp if you want to read at night - or see to put on your make-up. Breakfast on the roof, served by the sweet waitress, is lovely. The best part of the riad is the staff. They couldn't be nicer or more helpful and they speak several languages. We loved Said especially and wished we could have brought him home with us!
Margaret
11 years ago
10.0
An excellent Riad in every way. It is located near to the main square and souks. Staff speak excellent French and English and are exeedingly helpful and friendly. We stayed for four nights in beautiful, spacious accommodation kept immaculately clean by the hard working ladies. Delicious and plentiful breakfast is served on the lovely terrace which affords marvelous views of the city. We ate several times in the evening and enjoyed delicious Morrocan dishes at a very reasonable 15 euros. When I arranged this trip all my emails were answered promptly and the transport from the airport arranged by Mohammed worked like a dream.Thanks to the staff and beautiful building we enjoyed a most wonderful stay in Marrakesh and would encourage anyone to stay at Riad Nesma. We certainly hope to return.
Verified traveler
11 years ago
10.0
We had a wonderful experience staying at this Riad. The staff was so nice and very helpful. The location is amazing. It was centrally located to all of the attractions and just a 5 minute walk to the main square. We always felt very safe. We had a wonderful time and I would highly recommend it.
BurleyWebbs
11 years ago
10.0
We had 4 days at Riad Nesma - family of 4 with 2 young teenagers. The location was ideal and the room very comfortable and clean with a good bathroom. The staff were very friendly and helpful and the Jacuzzi on the roof terrace was a nice surprise. Highly recommended.
Pam
11 years ago
10.0
Hotel is small but very clean, reasonable sized rooms, basic but everything you need. The staff are extremely helpful and friendly, nothing is too much trouble. Breakfast on the rooftop is pleasant. It was a pleasure to get through the door into the haven of the hotel after a day in the craziness of Marrakech.
Verified traveler
12 years ago
10.0
The riad was not only beautiful and in the perfect location, but the staff was extremely helpful, personable, and friendly. Our stay here was amazing, and if/when I come back to Marrakech, I will again want to stay here.
Ken
12 years ago
10.0
I spent three incrdible days at the Riad Nesma after reading many glowing reviews on the internet. The location was incredible in the center of town and close to all the sights and sounds of Morocco. The staff is very friendly and goes the extra mile to make things confortable for you. The romos are very large, clean and comfortable. t. This is one of the best places I have ever stayed at and considering it is a Budget level place you certainly get a great deal of value for your money.
Sophia & Robert
12 years ago
10.0
We stayed in Riad Nesma for 4 nights and it was lovely! The staff are so friendly and helpful. It is also very close to Djemma El-Fna. The breakfast is also great! The air conditioning in the room was also great after spending a whole day out in almost 40C! The Riad is also quiet, which is perfect after being immersed in the hustle and bustle of Marrakesh all day. There is also a fruit market just outside, which we liked. Overall, a great Riad and we'd definitely return if we go back to Marrakesh! Thank you Riad Nesma.
Younes
12 years ago
10.0
Very nice Hotel !! completely satisified..Recommend @ 100 %
Kirsty
12 years ago
10.0
Clean, comfortable & stylish Riad with excellent & attentive staff & perfect location to visit the main attractions. Would definately stay here again & would recommend to others whole heartedly. Great value Riad.
Susanne
12 years ago
8.0
My husband and I spent 5 nights at the Riad Nesma, and we enjoyed our stay there tremendously - it is very close to all the sights in the medina, the staff was very friendly, and the freshly squeezed orange juice you had to start your breakfast off with was delicious - furthermore the staff served you a nice pot of mint tea whenever you felt like it - also a real treat. Considering that it is categorized as a budget riad, you get really good value for your money.
Will
12 years ago
8.0
Riad Nesma is very conveniently located near to djemaa el fna and all the attarctions of central Marrakech. We were only in Marrakech for one night so this suited us well. The hotel itself is nicely decorated and the room was quite nice, although it having a window that opens into the reception area made it feel a little cramped, not enough to be a problem though. By far the best thing about Riad Nesma was the friendly, helpful staff who helped point us in the right direction around the city and always made us feel welcomed when we got back, it really made our time in Marrakech!
Aleks ans Mike
12 years ago
10.0
We loved Riad Nesma, we stayed there for three nights and it was great and relaxing.Very good location, nice room (Fatimides) with a big and comfy bed, sunny terrace and lounge (beautifully finished and decorated in Moroccan style), amazing and very helpful staff-incredible value for money. it was clearly visible that someone put a lot of attention to all the details and things were done well.
Imogen
12 years ago
10.0
Friendly staff and good location. Breakfast is served every morning from 8 to 11. You are able to book excursions through the hotel which is 25 euros or about 275 dirhams. We went to the ourika valley which was great.
t.s.
12 years ago
10.0
Front desk staff Kareem and Ahmad are very attentive and friendly. Other ladies staff cooked us homely breakfast daily. Family of four with 2 teenages kids stay for 3 nites in Dec2
Jane
12 years ago
10.0
This hotel was fantastic and really exceeded our expectations. It was a welcome sanctuary away from the hustle and bustle of the Marrakesh streets. It's location is really convenient and the rooftop terrace is wonderful for breakfast.
Rachael
13 years ago
10.0
Had a lovely stay at this riad. Stayed with two young children and the staff were extremely attentive, with a good suggestion for somewhere to eat out locally at the end of a long day getting to Marrakech. Beautiful rooftop for breakfast the next morning - food authentically Moroccan and delicious - and the room itself couldn't be faulted. Double glazing on a busy medina street, close to the Jemaa el Fna was a very nice touch. Would definitely stay again - and did try recently - but this is a small riad, so book early!
Starts From
$173.00 / night
128, Riad Zitoune Lakdim Medina, Marrakech, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
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Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com