Four Seasons Resort Marrakech
Chain: Four Seasons Hotels and Resorts
Description
Luxurious Accommodation with Stunning Views
Experience the ultimate in luxury at Four Seasons, just minutes away from Menara Gardens. Indulge in the outdoor swimming pool, wellness center, and free Wi-Fi.
Culinary Delights from Around the World
Savor the flavors of Andalusian, Moroccan, and South Italian cuisines at our 3 restaurants. Enjoy daily buffet breakfast or opt for in-room dining for a more intimate experience.
Relaxation and Recreation
Unwind with a steam bath, hot tub, or massage at the wellness center. Play a match on one of the two tennis courts or take advantage of the business center. Don't miss the opportunity to explore the beauty of the surroundings with a shuttle service available on request.
Book now for an unforgettable stay at Four Seasons!
Sentiment Analysis
Friendly staff
Great location
Comfortable rooms
Beautiful grounds
Popular Amenities
Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Availability Side
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Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a positive aspect.
Service
Service was generally appreciated, with a few complaints about wait times.
Location
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
Rooms were spacious and comfortable, with minor maintenance issues mentioned.
Amenities
The amenities provided were satisfactory, guests highlighted the gym and pool but some mentioned the lack of spa services.
Value for Money
Mixed reviews on pricing, some felt it was high for services offered, while others found it reasonable given the location.
Food and Beverage
Breakfast and restaurant services were generally well-received, with some suggesting more variety.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
3:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessN/A
Reviews (890)
Renato
1 week ago
10.0
Ok
Cons: Ok
Lubor
1 week ago
10.0
Amazing hotel, staff and location
Brenda
1 week ago
10.0
Le service est incroyable ! L’hôtel est magnifique
Cons: La nourriture de la pisicine
Alejandro
2 weeks ago
10.0
Increíble todo gracias 🙂!
Ian
2 weeks ago
8.0
Sebastien
2 weeks ago
10.0
Just everything but if I have to pick - Zest Rooftop Restaurant and Bar.
Cons: Nothing.
Jane
2 weeks ago
10.0
Personable friendly staff
Julie
3 weeks ago
10.0
Daniel
3 weeks ago
10.0
Texrates
3 weeks ago
10.0
Stunning resort with outstanding service. The resort is beautiful with no detail missed. The restaurants are outstanding with lovely views of the grounds. The concierge is professional and extremely helpful. This is a true oasis.
Lujain
3 weeks ago
10.0
Tevainui
3 weeks ago
10.0
L'accueil et la qualité de service plus le confort exceptionnel. On reviendra.
Cons: Rien, Tout était parfait jusqu'au petit déjeuner. On ne peut pas ne pas apprécier.
erdmann
1 month ago
10.0
Jenny
1 month ago
10.0
Marie
1 month ago
10.0
Le service irréprochable, un vrai moment de bonheur
lucie
1 month ago
10.0
Tout était parfait et impeccable
Cons: Rien
emmanuel
1 month ago
3.0
educonnect
1 month ago
8.0
La tranquillité
Cons: Le prix cher
jonathonb400
1 month ago
10.0
⭐️⭐️⭐️⭐️⭐️ A Perfect Stay at the Four Seasons Marrakech From the moment we arrived at the Four Seasons Marrakech, we were welcomed with warmth, professionalism, and a level of service that was truly exceptional. Every detail at this resort has been thought through with precision — from the beautifully maintained grounds to the attentive staff who made us feel genuinely special throughout our stay. The service was consistently outstanding. The waiters were not only friendly and courteous, but also incredibly well-trained and intuitive. The senior staff were equally impressive — clearly very well-briefed and hands-on, ensuring everything ran smoothly. We felt looked after in the most seamless and subtle way. Safety and security were also clearly a priority at the resort, providing complete peace of mind without ever feeling intrusive. Every part of the property felt private, clean, and meticulously cared for. The Zest rooftop bar was simply stunning — perfect for sunset cocktails with panoramic views and a relaxed, upscale vibe with a DJ in the evening. The two swimming pools were a highlight as well: each with its own atmosphere, always spotless, and perfectly attended. What really stood out was the thoughtful touch of complimentary fresh juice and bottled water, served chilled and offered throughout the day at the pool. It made lounging by the water even more enjoyable. Breakfasts were another highlight — extraordinary in both variety and quality. From fresh Moroccan specialties to international favourites, everything was beautifully presented and absolutely delicious. Every moment at this resort felt curated to perfection. Whether it was the design, the cuisine, the staff, or the atmosphere, the Four Seasons Marrakech exceeded all expectations. We can’t wait to return. Thank you to everyone for making my partner’s 60th birthday so special we are extremely grateful to the whole team.
Arina
1 month ago
10.0
Amaizing property Comfortable rooms, attention to details! They prepare flowers and cake for my bday! The best hammam …. Amaizing spa
AhmedElnaggar
1 month ago
10.0
amazing pool
Chui-Ling
1 month ago
10.0
A beautiful hotel with wonderful staff who are so kind, thoughtful and friendly. We stayed in a first floor garden room which was wonderful and extremely comfortable. Two large swimming pools (one adult, the other family) with spacious terraces surrounding both. We will definitely return as we have fallen in love with Marrekech. . All the staff are so lovely but wanted to give a big shout out to the beautiful Nancy in reception who made our stay so special (it was for out belated 31st wedding anniversary) and for Ismail who was so attentive, kind and looked after us so well when we were on the pool terrace.
fluggy2017
1 month ago
10.0
Have just returned from a wonderful week’s stay at this fabulous hotel, ideally located outside the old town but only a short taxi ride to the bustle, sights and restaurants of the Medina. We really appreciated being able to escape back to the peace and calm of the hotel. We spent several glorious afternoons by the pool, where we were so well looked after by the charming and attentive pool staff. Loved our upper pavilion garden room, the roof bar and restaurant and the Italian restaurant. The service was outstanding everywhere and the concierge team (particularly Sofia) were fantastically helpful. Would love to return.
Saulacic
1 month ago
10.0
Restaurant manager very polite and nice helpful person, Food excellent!!!
Cons: Nothing
567betsyh
1 month ago
10.0
I would like to send a special thank you to Abdel Wahed who waited on us two night in your beautiful restaurant. Fabulous employee. All staff members were friendly and helpful. We loved the artwork throughout the hotel, Our stay above all expectations ‼️
Abdeladim
1 month ago
9.0
Cleanest
Cons: The receptionist, Mrs. Touraya Mezyan, behaved in a very disappointing and unprofessional manner, in stark contrast to her colleagues who were all very kind and welcoming. Unfortunately, her attitude completely ruined the start of our stay.
Ekşi
1 month ago
10.0
moha
1 month ago
10.0
Viviane
1 month ago
10.0
Nicholas
1 month ago
8.0
Andra Vanessa
1 month ago
9.0
Ελισσαβετ
2 months ago
10.0
Mitchell
2 months ago
9.0
The Four Seasons in Marrakech is a great hotel that met what I would have expected from a Four Seasons. This was only the third time I have stayed at a Four Seasons (previously NYC, where I was married in 1996, and Houston hotels), and this, being a resort, had more amenities and was equally spectacular. We did a fantastic hammam that I would do again. The guy who treated me, I think his name was Muhammad, was exceptionally good and professional. The grounds were wonderful. We had one of the free-standing roooms near the pool, 72, and it was amazing.
Cons: The sitdown restaurants are pricey for Marrakesh, with NYC-level prices. The best one is the lunch place next to the pool, but overall the food quality is unexceptional.
pascale
2 months ago
8.0
Hotel magnifique , excellent service à la piscine , à la réception personnel très à l'écoute , c'est appréciable bon petit déjeuner
Cons: restaurants moyens ( notamment le restaurant asiatique très déçus) beaucoup d'attente , aucune intimité , nourriture très moyenne
2 months ago
10.0
Jess
2 months ago
10.0
mark
2 months ago
10.0
Staff friendly and caring, good facilties
Eisa
2 months ago
10.0
2 months ago
7.0
Review of our stay The welcome upon our arrival was rather minimal: very few explanations about the services, facilities, schedules, or the overall functioning of the hotel. The same applied at check-out, which was marked by some confusion regarding the payment. In addition, the concierge service proved to be unhelpful when it came to answering our requests or organizing activities in Marrakech. As for the property itself, the décor and charm of the indoor common areas felt somewhat outdated. The room reserved for three people turned out to be a double room with an extra bed placed in a corner, directly under a lamp, which made it unsuitable for a comfortable stay for three adults. On the other hand, the outdoare stunning. We particularly enjoyed the restaurants: two excellent dinners at the Italian restaurant, as well as four meals at the poolside restaurant, all of which were outstanding in terms of both cuisine and service. Breakfast was also impeccable. One area for improvement would be to install fans at the poolside restaurant to help mitigate the heat. Overall, our stay was pleasant, but it lacked the added value and level of excellence one would normally expect from a Four Seasons hotel. A pity.
Cons: Avis sur le séjour L’accueil à notre arrivée a été assez sommaire : peu d’explications sur les services, les infrastructures, les horaires et le fonctionnement global de l’hôtel. Même constat au moment du check-out, marqué par une confusion concernant le paiement. Par ailleurs, la conciergerie s’est révélée peu compétente pour répondre à nos demandes et organiser des activités à Marrakech. Concernant l’établissement, la décoration et le charme des parties communes intérieures paraissent vieillissants. La chambre réservée pour trois personnes n’était en réalité qu’une chambre double avec un lit d’appoint installé dans un coin, en dessous d’une lampe, ce qui la rendait peu adaptée pour un séjour confortable à trois adultes. En revanche, l’extérieur est superbe. Nous avons particulièrement apprécié la restauration : deux dîners excellents au restaurant italien, ainsi que quatre repas au restaurant de la piscine, parfaits tant au niveau de la cuisine que du service. Le petit-déjeuner était également irréprochable. Un point d’amélioration toutefois : prévoir des ventilateurs au restaurant de la piscine afin d’atténuer la chaleur. Dans l’ensemble, notre séjour a été agréable, mais sans la valeur ajoutée ni le niveau d’exigence que l’on attend habituellement d’un hôtel Four Seasons. Dommage.
EMS1510
2 months ago
10.0
We always go annually to the Four Seasons Marrakech as it always remains outstanding from the moment of arrival to the last moment of leaving. The hotel guest relations manager Jihane always looks after us and we had a twin pavilion room close to the pool area. The pool is stunning a d the attention to detail is what is noticeable!! Asmucg water as you need and attentive service! The buffet breakfast is always excellent and the team cannot do enough to ensure what you request can be prepared! The many restaurants in the hotel all offered great service too. Definitely a favourite to always return to!
Nouf
2 months ago
10.0
Efstratios
2 months ago
10.0
Service was excellent. Maybe best I had in years at a 5*
Mamade
2 months ago
9.0
sadeem
2 months ago
7.0
Cons: I am very disappointed with my stay. At 7:30 PM I still had not received the room I booked. I paid a premium and reserved a pool view room well in advance, yet I was given a ground-floor room with no view. The facilities also feel old and below the standard expected from a Four Seasons.
Alexandre
2 months ago
9.0
Abdulaziz
2 months ago
10.0
Chait
2 months ago
10.0
Albina
2 months ago
10.0
Merve
2 months ago
10.0
Konum, temizlik ilgi alaka
ABDULWAHED
2 months ago
10.0
Rachel
2 months ago
10.0
Everything about the Four Seasons is exceptional from the service to the people. Our experience was 10/10 cannot fault one thing, thank you to the Four Seasons for a fabulous stay! We’ll definatley be back!
899walidh
2 months ago
10.0
I have visited many places but this place is exactly amazing and the treatment is very good with the worker Simhamed the mixer log and Abdul Ghani
500nigelk
2 months ago
8.0
Overall very good. Couple of issues but they were addressed quickly. A separate adult pool is a bonus for those seeking peace and quiet. Zest rooftop bar has great food and vibe to watch sunset. Brilliant service there. The M Avenue next door has countless excellent international restaurants. All the hotel rooms will be lovely. You can change money at the hotel reception
Mustapha
2 months ago
9.0
Oluremi
2 months ago
10.0
Everything a true paradise!
Cons: Nothing
Zgraggen
2 months ago
9.0
Harald
2 months ago
10.0
discovermore
2 months ago
10.0
Classic Four Season experience, nothing short. Excellent and quick check in by friendly and helpful staff, good hotel orientation and very spacious, well lit and well appointed room with a nice balcony overlooking pool and gardens. The restaurants were good experiences and the food, while not super special, was very well prepared. No complaints, would go back in a flash.
Montse
3 months ago
10.0
Piscina espectacular Desayuno variado y excelente
Patrick
3 months ago
8.0
Kerion
3 months ago
10.0
Four seasons Marrakech is absolutely stunning. Beautiful property. Class and modern rooms. All the restaurants are 5 stars with dishes that will have you saying “wow” with every bite. Quattro being my favorite. The staff are all amazing and accommodating. Love the WhatsApp chat, to have easy access to hotel staff for any request. The hotel is literally right next to M.Avenue, festive nightlife area with so much to do and restaurants to choose from. Le Douar is a must. Highly recommend Four seasons marrakesh. Less than 10 min from the airport. Easily accessible. Yet secluded and luxurious. I would honesty visit Marrakesh again just to stay at this hotel.
Easilypleasedta
3 months ago
10.0
Exceptional experience all round and meets the exacting standards one would expect of the brand. The staff often exceed expectations. Some examples: my daughters couldn't reach the bathroom sinks so they upturned the (empty) bin to stand on. After returning to our room later that day, a child's step had been placed in the bathroom without us having said a word. On another occasion, a meal was too salty so we mentioned this to our waiter. Both the waiter and maitre'd apologised profusely, removed the item from our bill and offered a replacement dish on the house. We often share a starter or main course. Without us even asking, the restaurants split the food onto two plates, even with a burger! The food on the whole is delicious. The swimming pools are incredibly inviting and the staff are extremely polite and offer a very high standard of service. You never have to ask for anything twice. The negatives? (and these are relatively minor): The cocktails appear to be pretty weak and small in volume for the prices charged. The cost of MAD 250 to book a tennis course seems a bit off. We brought all our own rackets and balls so feel this is a bit much. If the hotel want to dissuade guests from booking courts and not showing up, they could add a charge in those instances. Water and nibbles are provided during playing which a great touch but one would feel more included to tip for that service if there wasn't a charge to use the resort's courts. Just a thought. Apart from those two items, it is an absolute pleasure to be here and we would have no qualms in coming back.
Jet310460
3 months ago
2.0
In April 2025, we booked a trip with our travel agent, who used the tour group A&K, to book a 3-night stay at the Four Seasons at Marrakech, Morocco. We booked an upgraded villa with a 'private' splash pool that was $1900 per night. Upon arrival, we found the private splash pool to be anything but! Some of the vegetation that was previously there had been removed, making it not private at all. We complained to the on-site team leader, who agreed with us. The removal of vegetation made our splash pool completely visible; we could be seen by all the golf carts and staff, as there was a travel road right beside the pool. It made us not want to use the slash pool and did not justify the $1900 per night rate. The front desk didn't seem to care. Our travel agent called the Four Seasons, which refused to refund or give any remedy to the situation. We have stayed at other Four Seasons properties in the past and have not had any issues. But after this experience, we won't be staying again and strongly advise anyone looking to book the villa with a "private" splash pool to reconsider. Thankfully, the tour company fully agreed with us and issued a $3000 credit back to us. Not a good experience at this Marrakech Four Seasons resort.
Aicha
3 months ago
10.0
The property was clean close to M avenue and most of the restaurant for night dinning .
Dera
3 months ago
10.0
التعامل الرائع منذ الاستقبال من موظفي الاستقبال التعامل الاروع من الاخوة عبدالعزيز وعبدالرحيم المدراء المناوبون والاخت هاجر التعامل الرائع من موظف النادي الصحي الاخ يونس التعامل الراقي من الاخ بدر كل شيء جميل
Cons: فقط التأخر في سيارات الجولف كار
Aqeel
3 months ago
10.0
3 months ago
10.0
Ibrahim
3 months ago
8.0
Amritpal
3 months ago
7.0
Loved the pool, layout of the room, food was great, location was great too and lots to do around, breakfast was very diverse, spoilt for choice.
Cons: Some staff was not attentive, didn’t get a tour or warm welcome, not engaging until a complaint was put it. The WhatsApp communication is poor. Main reception staff member couldn’t be asked, service manager around the pool was excellent, Manager in charge on the day tried his best to make our stay better but unfortunately the scar from the welcome remained.
Pedro
3 months ago
10.0
Great service and infrastructure
Kelley-Ann
3 months ago
10.0
The staff/people were incredible and made the experience the most memorable. Ishmail, one of the assistance by the pool along with his team, were spectacular, offering the most outstanding, caring, custom-made service. Every person we encountered, from the security personnel, grounds men, concierge, check in staff, room service assistance were exceptional in their service. The food tasted specially prepared, perfectly flavoured with the choicest and freshest ingredients. This was a spectacular experience, the room was tastefully prepared and welcoming. We spent six nights and seven days, and every moment was the most relaxing, unwinding, and therapeutic moment. We are looking forward to returning soon.
Sposato
3 months ago
8.0
Atmosfera molto bella Pulizia ed eleganza
Cons: Piscina adult only chiusa e non siamo stati avvertiti prima del soggiorno
Aamr
3 months ago
10.0
Le service soigné, la discrétion, le cadre luxuriant et reposant. The Four Seasons touch
peter
3 months ago
10.0
David L.
3 months ago
7.0
127katenh
3 months ago
10.0
The waiter abdelwahd truly made our dining experience unforgettable at the italian restaurant . His attentiveness, genuine warmth, and ability to anticipate our needs were remarkable. He was knowledgeable about the menu, offered helpful recommendations especially on the local wines and went above and beyond to accommodate our requests. His friendly demeanor and efficient service created a relaxed and enjoyable atmosphere and leaving a lasting positive impression on our evening.
Zeeshan
3 months ago
8.0
The hotel is not same as it was before. Staff is not great. Does not have a great experience. Not worth for money
Erin
3 months ago
10.0
I cannot recommend this hotel enough. It was pure heaven for our family of 6.
Cons: I think they did an incredible job.
Beatrice
3 months ago
10.0
kristi0723
3 months ago
8.0
We stayed here in July (2 rooms) as we were traveling with our adult children. Our room was upgraded to a lovely 1 bedroom suite that was tied to our credit card program. We had a very nice patio as well. Our daughter’s room was right next door. The good: We were celebrating a bday while there & they acknowledged it with a dessert. The resort was beautiful. We went to the rooftop bar a few times which was lovely. Our breakfast was included in our room rate. It was a nice spread but I wouldn’t pay $75 USD for it. We ate out most nights so cannot speak to their dinners but we found their lunch at the pool to be reasonably priced & very good. Large portions. Turndown service at night was beautiful with the lanterns. Location - walkable to many restaurants & shops where we ate dinner most nights. The not so good: Our room (as well as our daughters) was VERY warm at night. We mentioned this after nights 1 & 2. It took the 3rd night for my husband to be a bit more forceful & only then were the rooms looked into. Guess what - it was cool after that. There are 2 pools - a family & a quiet / adults only. Being 5 adults we wanted to be in the adult pool; however, it was under maintenance & was closed the week were there. This is a great opportunity for the Four Seasons to disclose this info AHEAD of time. They missed the mark with lack of communication. While the family pool was fine, it was noisier than we would have liked. Speaking of construction, our room overlooked the quiet pool so lots of drilling noise throughout the day. Overall, it’s a gorgeous resort & we were on vacation so we just went with the flow but definitely some areas of opportunity with this Four Seasons.
Abdelkrim
3 months ago
9.0
Mahmoud
3 months ago
10.0
Naser
3 months ago
10.0
Francois
3 months ago
9.0
Le personnel Super kid friendly
Cons: Chambre mal insonorisé
Naji
3 months ago
10.0
B8468VTmattg
3 months ago
4.0
I rarely write reviews, but I felt compelled after our recent stay at the Four Seasons Marrakech. We traveled from the US and chose this property because, as busy professionals, our vacation time is limited - and we’re willing to pay a premium for reliability, efficiency, and the level of service the Four Seasons name represents. After a long day of travel, we checked in around 11:00 PM, only to find our room infested with ants - in the carpet, the bathroom, and even in the bed (photos and videos attached). I immediately reached out via WhatsApp and the in-room phone, but no one ever responded. With no other option, I walked to the front desk to get someone’s attention. We were told a new room would be ready in 20–25 minutes, but after 35 minutes there was still no update. We finally received a new room - an upgrade I believe was already tied to my booking benefits - at 1:15 AM, more than two hours after check-in. The late-night ordeal significantly impacted our ability to enjoy our first full day of activities in Marrakech. For professionals who plan carefully to maximize every day of vacation, losing that time was deeply frustrating - and exactly what we hoped to avoid by booking a property in this category. What disappointed us most was the lack of follow-up. Despite reporting the incident to both the Marrakech team and Four Seasons corporate, we never received an acknowledgement or apology during the remainder of our stay. To be fair, the upgraded room was beautiful and parts of our stay were enjoyable. But reliability and responsiveness are non-negotiable at this price point. In Marrakech, other properties such as the Mandarin Oriental, The Oberoi, Royal Mansour, and Amanjena offer comparable luxury with service that, in my experience, is far more consistent.
Mungai
3 months ago
8.0
The different restaurants
Cons: N/a
Kuhaylan
3 months ago
10.0
Sammi
3 months ago
8.0
Adnan
3 months ago
10.0
Our stay at the Four Seasons was nothing short of exceptional. The resort itself is absolutely stunning - from the beautifully maintained grounds to the luxurious, spotless rooms. All the restaurants in the hotel including breakfast was amazing. The waiters at breakfast were warm, attentive, and made us feel so welcome each morning (they even remembered how we liked our coffee served). The pool staff also went above and beyond to ensure we had everything we needed to relax and enjoy our time by pool We did have one small hiccup when booking a spa treatment - due to a miscommunication, we were booked into the wrong treatment. However, the way the situation was handled truly stood out. The spa manager personally greeted me at breakfast the next day, corrected the booking, and generously offered a massage as a gesture of goodwill. This level of care turned what could have been a minor disappointment into yet another reason to recommend this hotel. Overall, this was one of the best hotel experiences I’ve ever had. The combination of beautiful surroundings, exceptional food, and genuinely lovely staff makes the Four Seasons a place I would wholeheartedly recommend to anyone seeking a truly memorable stay.
oluwasegun
3 months ago
10.0
Everything. Otman, Doha, Ikram, and Hajra are great people. Can't wait to see you all again. Best reception ever.
Cons: Absolutely nothing
ann
3 months ago
9.0
Aissata
3 months ago
10.0
Amel
3 months ago
10.0
Le personnel est génial
Cons: Il n’y avait pas de pantoufles de bain
Melissa
3 months ago
10.0
Brilliant in every way!
Elisabeth
3 months ago
10.0
Com sempre a la cadena Four Season gaudeixes d'elegància sobria i confort. l'Habitació un 10, l'esmorzar un 10, els 3 retaurants un 10, els cambrers i personal de piscina un 10, et fan sentir mimat sense ser pesats i treballen amb il.lusió, la piscina un 10. I he trobat uns ciutadants de gran amabilitat. El menjar extraordinari. Amb taxi està a 10 minuts de la Medina, els taxis són baratos, us costarà 100 MAD, (9 euros) El recomano 100% Un reconeixement pel personal, només per dir alguns noms, no els recordo tots, agraïment a Ismael, Soufianne, Hatim, Hassim....
Cons: A recepció algunes noies fredes i distants, però de vegades és qüestió de caràcter. Falta informacio turística, a un hotel com aquest t'haurien d'informar més bé de rutes, restaurants, botigues, guies turístics, etc...., el personal de la piscina sí que ens va orientar, el dia de tornada ens van deixar una nota en català El Hammam no el recomano, per 130 euros per persona és millor buscar.ne un altre, és una mica decebedor. Tampoc són massa afectuoses, al marxar ens van donar un "detall", resulta que el detall del Hammam de l'Hotel era una esponja tota molla que era la que havien fet servir en el servei, increible, la van posar dins un petit plàstic i anava queient aigua, quin desastre!
178suzieg
3 months ago
10.0
If I could give this place 10 stars I would. The level of service is on point. Beautiful Grounds, the food is delicious, the entire staff is attentive and kind. They have wonderful recommendations for places to eat and things to do. Guest services created an amazing experience for my child’s birthday. Ismail by the pool is the BEST. He anticipated our wants and needs and made our trip effortless.
henryo460
3 months ago
4.0
Poor Service all around Had to wait an hour at the pool to get someone to get. Me drinks Also had to ask several times to get them to call a taxi for me The House keeping dept is very inconsistent. Half the time they don't replace face ir hand towels
Anass
3 months ago
10.0
Top service en vriendelijk personeel. Fantastisch hotel
Bipul
3 months ago
10.0
Loved the rooms, campus, patio, staffs, pools and food. The staff especially made our stay memorable. Most services are expensive. Tennis costs extra. Gym is good with separate cardio and weight rooms. Transportation offered by hotel is very expensive. Mall next to hotel is cool with loads of shopping and dining options.
Khalid
3 months ago
10.0
كل شي في الفندق جميل حجزت غرفتين وسولي ترقية الى فلا بفرفتين وصالة وثلاث دورات مياه ومسبح خاص ومطبخ وجلسة على الحديقة شي خطير ولا غلطة
Cons: لا يوجد
965hussein
3 months ago
10.0
We recently stayed at the Four Seasons Marrakech as a family of three (two adults and our three-year-old son), and it was a truly unforgettable experience. From the moment we arrived, we were greeted with warm smiles and exceptional service. The staff were incredibly attentive, polite, and genuinely welcoming. The resort itself is stunning – lush gardens, serene walkways, beautiful architecture, and a peaceful atmosphere. Our son had an amazing time, especially at the family pool, where the staff were absolutely fantastic. A very special thanks to Mr. Ismail and the entire team at the family pool – they were kind, professional, and consistently went out of their way to make us feel comfortable and well cared for. The overall experience was flawless, and we deeply appreciated how family-friendly and accommodating the hotel was. We made some amazing memories here, and we’re already looking forward to our next visit. If you’re traveling to Marrakech with children, this place is a must!
Kadiatou
3 months ago
10.0
Ivan
3 months ago
10.0
Meryem
3 months ago
10.0
Service personnalisé dans un cadre magnifique, et très bien entretenu, grâce à une équipe aux petits soins de jour comme de nuit. Mention spéciale à Zakaria dont l'accompagnement, et la bienveillance ont été tout simplement formidables, et ce dès notre check in. Aussi, et outre des produits de grande qualité, un buffet petit déjeuner des plus variés, ainsi que des cartes de menus riches et bien étudiées, votre staff F&B s'est montré remarquable; un grand merci à Hatim, Yassine, Ayoub et Simohamed pour leur professionnalisme & belle énergie. A bientôt et très bonne continuation.
Sophia
3 months ago
6.0
The hotel is beautiful and well kept I like my room which was
3 months ago
10.0
Johanna
3 months ago
10.0
James
4 months ago
10.0
Johan
4 months ago
10.0
Otrolig service utan dess like
Cons: Ingenting
Doruk
4 months ago
10.0
Pauline
4 months ago
10.0
Gewoon perfect! Het hotel is mooi, het personeel is ontzettend vriendelijk, de kamers zijn bijzonder comfortabel.
Cons: Niets
Turki
4 months ago
10.0
David
4 months ago
10.0
Brilliant, comprehensive breakfast, fantastic service
Cons: Air conditioning in Gym to be repaired
Kamel
4 months ago
9.0
Elysse
4 months ago
8.0
This property was absolutely amazing! I would highly recommend. I was disappointed in regard to the facilities simply because the adult pool was closed for renovation, and so was the tennis court. I was never informed and this was two of the main reasons I booked the hotel. Otherwise, staff and service were exceptional! Would stay again provided no ongoing renovations.
Noura
4 months ago
9.0
نعم افطار كان جد رائع و موظفون رائعون
Cons: لم يعجبني اسقبال اول يوم في الفندق
Lisa
4 months ago
10.0
We chose FS Marrakech for location and security. It did not disappoint. The level of service by every staff member we encountered was extraordinary. We will not soon forget our experience here. Special thank you and shout out to Hajar. She went above and beyond! She set up our private tours, transfers, and even hotel recommendations in Tangier. No request was too much for all the staff there. An extraordinary level of hospitality!
Chioma
4 months ago
10.0
It was so beautiful and the scenery was everything. All staff were so polite and helpful
Michelle
4 months ago
10.0
luxurious with great service on a beautiful property.
Kwon
4 months ago
10.0
Hamza
4 months ago
10.0
David
4 months ago
10.0
Whole experience was great. Staff was exceptional. Highly recommend.
Fatima
4 months ago
10.0
Marcelo
4 months ago
9.0
Georgia
4 months ago
10.0
Amazing stay! Absolutely lived up to expectations - we didn’t want to leave!
Chems
4 months ago
9.0
Le personnel , l’emplacement de l’hôtel , la nourriture , la cadre , le calme .
Cons: …
Safia
4 months ago
10.0
Great service!! A special shoutout to Ismail by the pool! Such a lovely man
Colleen
4 months ago
9.0
Loved the place. Great facilities, bars, pool, etc. We needed somewhere to relax and cool down, and this was perfect.
Cons: When we arrived, we were dropped at the gate and left to walk up the long entry driveway with our bags in the heat.
Alptekin
4 months ago
9.0
Ahmed
4 months ago
9.0
Cons: The quality of food is not up to the standards
Oussama
4 months ago
10.0
Magnifique hôtel, personnel au top et aux petits soins, et chambre très confortable. Vraiment un séjour parfait !
Natalia
4 months ago
7.0
Bouhansal
4 months ago
9.0
Colin
4 months ago
7.0
room was lovely.
Cons: The breakfast was good but the service was average and inconsistent. Beds were uncomfortable.
Marwa
4 months ago
10.0
Gada
4 months ago
10.0
I had a truly wonderful and pleasant stay at the Four Seasons Marrakech. From the moment I arrived, I was welcomed with genuine warmth and hospitality. The entire staff was exceptional — incredibly kind, attentive, and always willing to go above and beyond to make my stay comfortable and memorable. The property itself is stunning — beautifully maintained gardens, elegant rooms, and a peaceful atmosphere that makes it the perfect escape. Every detail, from the cleanliness to the service, was handled with care and professionalism. Special thanks to the amazing team who made me feel so well taken care of throughout my stay. I highly recommend this hotel to anyone visiting Marrakech — it truly lives up to the Four Seasons name.
Cons: They were doing maintenance and it was kinda noisy in the morning
timrR2638GZ
4 months ago
10.0
Looking for an oasis of calm and luxury with unparalleled personal service? Look no further than Four Seasons Marrakesh. We didn't want to leave. Stunning Resort with superb facilities, beautiful pools and gardens. Exceptional Food. Loved the vibe, views and food of Zest rooftop bar. Upgraded to a breathtaking suite with private pool and terrace. All staff are so welcoming, friendly and helpful, particurly Abdessamad and Ismail by the pool and Illyas in Guest Experience. We'll be back!
Alison
4 months ago
10.0
The staff were so friendly, attentive and helpful. The room was exceptional and the resort was so clean
Elisabetta
4 months ago
10.0
4 months ago
10.0
ayahO5713KU
5 months ago
10.0
Great service ❤️ quattro dinner has a nice food and amazing vibe and a nice , and mohamed was a great waiter . Thank you so much
Driss
5 months ago
8.0
abdulla
5 months ago
10.0
Alessandro
5 months ago
10.0
Tutto
Cons: Nulla
Max
5 months ago
10.0
Lucy
5 months ago
10.0
Amazing. The hotel itself was lovely and the staff were so accommodating and friendly. The location is great and only a 5 minute taxi journey into the median itself
sahil
5 months ago
10.0
Gennaro
5 months ago
10.0
Noor
5 months ago
9.0
Fizaan
5 months ago
8.0
Aminenur
5 months ago
8.0
Tesisten tamamen memnun kaldik, şehir içi tur olanaklari, spa vs her konuda yardimci olmaya çalışıyorlar.
Cons: Çalışanların biraz vurdumduymaz olduklarıni düşünüyorum çünkü sütimizdeki yerdeki halı kaplama aşırı kirliydi ve BOY AYNASİ YOKTU.
Mohammed
5 months ago
10.0
J’ai eu le plaisir de séjourner au Four Seasons Marrakech et je tiens à exprimer toute ma satisfaction quant à la qualité de l’accueil et des services proposés. Dès mon arrivée, j’ai été particulièrement impressionné par le professionnalisme et la courtoisie de M. Badr, à la réception. Son sens de l’accueil, sa disponibilité et son attention aux détails ont grandement contribué à la qualité de mon expérience. La chambre était élégamment aménagée, parfaitement entretenue et très confortable, offrant un cadre reposant et raffiné. Je souhaite également souligner l’excellence du personnel du restaurant Quattro, dont le service irréprochable et la convivialité ont été très appréciés. Les mets proposés étaient savoureux et servis avec beaucoup de soin. Je recommande vivement cet établissement pour toute personne à la recherche d’un séjour alliant raffinement, confort et service de grande qualité.
Maryam
5 months ago
10.0
Tout était parfait! Mention spéciale pour l’équipe surtout Otman, il est exceptionnel 🤩 Grand merci 🙏
Dennise
5 months ago
10.0
Magida
5 months ago
9.0
Cons: הייה בחדר שטיח ולא הייה נקי
martinmJ8344AG
5 months ago
10.0
Lovely hotel, perfect position, excellent staff and General Manager. Nothing is too much trouble experience. I thoroughly reccommend.
lamia
5 months ago
9.0
فخامة المبنى موقعه هدوء أخلاق الموظفين والعاملين الرائعه سعة الغرفه وتنظيمها والبلكونه والحمام
Cons: لاشي
mrjd1
5 months ago
10.0
Sara
5 months ago
10.0
Kerri
5 months ago
10.0
Excellent service and accommodation, nothing could have been better. I highly recommend!
Angus
5 months ago
10.0
Susana Knörr
5 months ago
10.0
Absolutamente todo fue maravilloso
Julien
5 months ago
9.0
Monika
5 months ago
10.0
775sammih
5 months ago
8.0
I don't think you can really go wrong staying here. It is a most beautiful hotel, and (almost i.e. 99%) everyone goes out of their way to be helpful and of great service. Some things will come down to personal taste e.g. which restaurant for the food you prefer, but overall we had a "splendiferous" time. We would particularly rate the staff at the poolside restaurant, and those that served whilst lying by the pool. The waiters loved engaging with anyone who would engage with them personally (rather than treating them disdainfully as the hired help) and that made the stay all the better for us. The conversation, and, on odd occasions, the banter!!! Very joyous. The spa treatments were amazing. The only potential fly in the ointment was Ramadan, and a lack of staff in some areas, and/or grumpy staff / staff that decided not to engage due to lack of food. I guess they can plan for this but we were understanding.
Katleen
5 months ago
8.0
Personeel was wel heel vriendelijk. Lieten soms wel wat steken vallen door bestellingen niet te brengen enz. maar dat maakten ze wel goed door heel vriendelijk te zijn. Het zwembad heeft wel leuke ligbedden en goed linnen daarop.
Cons: Het hotel is aan hernieuwing toe. Vonden het hotel met momenten ook wel rumoerig. Vanuit onze kamer kon je de muziek van de restaurants goed horen. Er was in de nacht een sproeier die tegen een blad ofzo sproeide waardoor je ook weer geruis had.
andrea
5 months ago
9.0
lindseycI8848SL
5 months ago
10.0
The Four Seasons Marrakesh was amazing! From the time you get there until the time we left (7days) everything was truly first class. The restaurants were absolutely fantastic. If you couldn’t decide what you wanted they had the chef make you up something special. The staff was so friendly and we never went without. The villa we were in was always clean with clean towels, water and fresh fruits. They had guides for us for everything we wanted to do. Between the gorgeous city of Marrakesh to the beautiful hotel we had an amazing time and we will definitely be going back.
Patrizia
6 months ago
9.0
L architettura il giardino la suntuosa colazione la camera elegante e spaziosa
Carolina
6 months ago
10.0
Gorgeous property, amazing service, great food!!!
IRENE
6 months ago
4.0
Mireille
6 months ago
10.0
Everything was great
Cons: The AC was noisy
MONA
6 months ago
10.0
We had another wonderful stay at the Four Seasons Hotel in Marrakech. The experience was, as always, exceptional. The staff were incredibly friendly and accommodating—several even remembered us from previous visits, which made us feel truly welcome. The hotel grounds were beautifully maintained and looked fantastic, adding to the overall sense of relaxation. We also really enjoyed the spa, which was both luxurious and peaceful. The food was of excellent quality throughout our stay. Looking forward to returning again soon!
Benita
6 months ago
9.0
It was very beautiful, well taken care of, lots of nature, spa facilities were kept clean. The food at the Inara restaurant was delicious! The staff were also very friendly & helpful.
Maurits
6 months ago
10.0
Everything! Helpful and knowledgeable staff, lovely food, nice and comfortable room, quiet and love the sound of the birds in the morning. This was my second stay and there will be a third!
Cons: Nothing
Eglantina
6 months ago
10.0
Jawed
6 months ago
10.0
Excellent property. Expensive meals.
Jaifa
6 months ago
10.0
Jamie
6 months ago
10.0
The staff were amazing! Everyone is super friendly and always wants to help. The guest relations team are exceptional!
Betül
6 months ago
10.0
Tesisin her anlamda güzel olduğunu söyleyebilirim ama benim için en önemli şey iletişim ve güler yüzlü karşılama ve son ana kadar yardımlarını esirgemeyen bir ekip olmasıydı..
PAULA
6 months ago
10.0
Amabilidad del personal, instalaciones, jardines, seguridad
Awahed
6 months ago
10.0
Had a lovely meal over beautiful surroundings at the international / Italian restaurant. The menu was amended to accommodate our requests which was very well appreciated. The staff really make you feel welcome here. We had a lovely evening.
Daniel
6 months ago
9.0
sverim
6 months ago
10.0
I had a very pleasant stay. The service was excellent, and the friendliness of the staff really stood out. The room was clean, and I appreciated the good breakfast selection each morning. The hotel’s proximity to the airport is also a big plus for travelers. A special thanks to bar staff member Yassine Ghazal, who was exceptionally professional and made my visit even more enjoyable with his warm and attentive service.
Driss
6 months ago
9.0
Nous avons passé un séjour magique, la chambre magnifique et le personnel au petit soin et très gentil. Evidemment l’emplacement excellent. Merci
Cons: Détails, comme les verres et bouteilles vides laissés pendant plusieurs jours, et peu de soin accordé au niveau de l’entretien de la chambre.
Ashley
6 months ago
10.0
Raffaello
6 months ago
10.0
raul_fc3
6 months ago
10.0
My experience at the Four Seasons Resort Marrakech was truly unparalleled! The resort itself is breathtaking, the beds are ultra-comfortable, the food is exceptional, and the facilities are incredible! But above all, it was the outstanding service that made our stay truly remarkable. From the incredible and attentive breakfast team, with Yawal introducing us to iconic dishes from traditional Marrakech cuisine, to the warm and welcoming staff at Inara restaurant, where Fatema, Ferdinando and Youssef made us feel right at home, as every interaction was filled with care and kindness. A special mention goes to the entire Guest Experience team, with Kamelia and Khaoula being part of it, and most notably with Jihane Rateb, Director of Guest Experience, who ensured at every moment that our stay was nothing short of unforgettable. Her attention to detail and genuine care turned our visit into a truly exquisite experience! We will definitely be returning!
Vittorio
6 months ago
10.0
A great experience and excellent attention from all the staff.
Mark
7 months ago
10.0
Gretta
7 months ago
10.0
Pool Area very well maintained with service to your sunbed of free waters & snacks during the day. Sun Beds all had towels on them already. Poolside Restaurant, staff were very friendly & food delicious. Bar Staff in the evening were superbly attentive & friendly.
Cons: Coffee at breakfast could have been easier to get.
gabardo
7 months ago
8.0
Cons: Sono un affezionato cliente della catena per cui non mettere 10 è un pò un dispiacere per me, ma la struttura è un pò datata e necessita a mio avviso di essere rinnovata per essere all'altezza di uno standard Four Seasons. Il personale è gentilissimo ma piccole cose vanno riviste (es il frigobar non sempre re filled dopo le consumazioni o il telecomando della tf che non funziona, o il servizio di copertura della stanza la sera fatto alle 10.30 PM). Un fastidioso problema di smagnetizzazione delle carte delle stanze ci ha costretto a chiedere la riattivazione della chiave almeno 10 (!) volte...e ri attraversare ogni volta una struttura cos' grande è un bel disagio
Adam
7 months ago
4.0
The hotel grounds were beautiful, as was our room, and the food in the various restaurants was excellent, albeit expensive. The staff were friendly and looked to resolve the issues we had with the kids club, with the soft pillows. Our room wasn't ready on arrival but they gave us a free lunch/drink to look to resolve. The 2 pools, 1 for kids and 1 for adults was a nice touch, and we could relax in the adult pool when our daughter was at the kids club for an hour, even though the pool was cold.
Cons: This is not a €1,435 a night hotel. The room was not ready on arrival, even for a check in time of 3pm. We discovered over the holiday there were a lot of cobwebs in the room, and we even nicknamed a spider "Sammy the Spider" and fed him/her mosquitoes. The kids club on the first day our daughter was left to colour on her own. Another activity was "movie time". She didnt want to go back. We flagged to staff and they were very apologetic and the manager came to our door with balloons and an apology card. They then gave her more attention, and she would go for an hour or max two. The staff did also put a little tent in our garden for our daughter which was nice. However the pool was an issue. the "heated pool" for kids wasnt heated, and indeed other guests were complaining. The only warm pool was the Jacuzzi. Within the room, the only tea we drank was chamomile, but then the cleaners wouldn't replace that tea, so every night we had to then call up for more chamomile. You'd think they would learn about their guest preferences The final straw was the breakfast. When we booked there was no option to opt in or out for breakfast, so at €1,435 a night, we thought that the buffet was included in the price. Nothing was mentioned at check in so at breakfast we double checked with the staff as we were handed a receipt for MAD 840 (€80), and the staff said "its included, we just do this for confirming how many people had the breakfast". So each day we did the breakfast, even though we didnt really eat that much every day. one day my wife just grabbed a coffee. On check out however i was handed a bill for €320 of breakfasts. I said this is a mistake, they said no. I informed them we had been told it was included, and they argued and said "no our staff would not have said that". I was shouted at by the deputy manager. i said if they charged me breakfast i would never stay at a Four Seasons ever again.
TEEESLAA
7 months ago
10.0
During our visit to Marrakech we stayed 3 blissful days at Four Seasons Marrakech. From the moment you pass the entrance gate and drive up to the reception you are treated as royalty. Our room was modern with Moroccan charm & we had amazing views of the property from our balcony. We tried their Restaurants and the Spa and the service & quality was 5 star across the board.
Venture20145200896
7 months ago
10.0
Just leaving hotel after a 5 night stay with my two children. Totally relaxing. Hotel grounds, rooms etc all super. Gym excellent. Food delicious. Pool area super chilled, and felt luxurious. Staff in all areas honestly the best I have ever come across having stayed at a large number of 5 star hotels over the years. Could not have been more helpful, and genuinely interested in ensuring we had a great stay. Super!
peter
7 months ago
8.0
personnel, big area, nice pool and pool restaurant
Cons: we love children but breakfast was a costa brava like atmosphere
Michelle
7 months ago
8.0
Good stay but would probably try the Oberoi or The one and only. Staff friendly but sometimes slow and forgetful. Bit of a faff checking in but not terrible just unorganised.
Matteo
7 months ago
10.0
Paul
7 months ago
8.0
Great location and comfortable accommodation
Cons: The resort had limited restaurant and bar facilities. Lots of friendly, willing staff, but service always seemed to take longer than expected
Princess sarah
7 months ago
8.0
David
7 months ago
10.0
Amazing
603yongc
7 months ago
10.0
From the moment we arrived, we were immersed in the signature Four Seasons experience - impeccable service, stunningly landscaped grounds and breathtaking Moroccan architecture that beautifully blends tradition with luxury. The property is a true oasis: tranquil, elegant and perfectly maintained, making it an ideal setting for a family holiday. Our recent 6-night stay in Marrakech was nothing short of magical. A heartfelt thank you to the entire concierge team who made our visit so special. Special mentions to Jihane, Soukaina, Khaoula, Hanane, Kamelia, Ilyas and Iman for their warm hospitality and attention to detail. You made us feel truly at home. The experiences arranged for us were unforgettable - from a serene hot air balloon ride at sunrise to a fascinating guided tour of the Medina and an invigorating hike through the Atlas Mountains. Every moment was curated with care. The concierge team also thoughtfully curated our dining reservations at some truly exceptional restaurants: • La Sultana – for its exquisite ambience and refined Moroccan cuisine • Kasbah Tamadot – a stunning retreat in the mountains with exceptional views • Kabana – for its fun, modern rooftop vibe and lively atmosphere Each offered a unique dining experience that reflected a different side of Marrakech, and we thoroughly enjoyed them all. My kid had an amazing time too, especially at the Kid Club where she bonded with the wonderful carers - Fatima, Nabat and Manal. A thoughtful greeting card from Four Seasons Hampshire was left in our room - it made her feel like a well-travelled Four Seasons VIP! In every way, this trip exceeded our expectations. The Four Seasons Marrakech delivered unforgettable memories, and we are already dreaming of our return.
ahmad
7 months ago
1.0
ahmad
7 months ago
9.0
J
7 months ago
8.0
Staff Free Early check in and late check out Padel
Cons: Olive trees blocking the view of the pool view rooms. Azeri restaurant should open in the evening for more choice. The table tennis and pool room should be open to everyone.
Stéphanie
7 months ago
9.0
Acceuil exceptionnel. Personnel très prévenant Conciergerie très efficace. Très bel hôtel avec de magnifiques jardins
Steven
7 months ago
9.0
Andrew
7 months ago
10.0
A fabulous hotel with fabulous service and well placed for a short cab ride to the center of town….excellent
AXnTI
7 months ago
10.0
The Four Seasons Resort Marrakech is a true oasis of luxury and calm. Nestled between the ancient medina and the modern city, its lush gardens, beautiful pools, and elegant rooms offer the perfect retreat. The service is warm and attentive, and the spa is exceptional. A perfect blend of Moroccan charm and world-class comfort.
Renan
7 months ago
10.0
Francesca
7 months ago
9.0
The place is absolutely lovely, the service is really good. Can’t really fault it for anything.
Sylvie
7 months ago
10.0
Stefano
7 months ago
9.0
Il resort è bello e il personale è molto gentile. Ci sono spazi grandi e molto verde e anche grazie ai controlli all'ingresso del resort si ha un senso della sicurezza molto alto.
Cons: La camera era bella, grande e confortevole ma alcuni dettagli degli armadi o degli infissi non erano adeguati al tipo di struttura. Da italiano, avrei gradito una formula commerciale con la colazione inclusa.
isabelle
7 months ago
10.0
972eb
7 months ago
10.0
Do not hesitate to book- stay here!! We loved every single second here and did not want to leave. So peaceful to return here amidst the hustle and bustle of the city. Great food, spa, and outstanding service. They really helped us make the most of our visit. Will absolutely be a loyal Four Seasons customer after our experience here.
Marianne
7 months ago
9.0
Paul
8 months ago
8.0
RichardBristol
7 months ago
10.0
We have stayed at many Four Seasons properties in Europe, US and UAE and think this one has to be favourite to date… The total experience was what you would hope to expect what really shone through was the impeccable service - the staff were all so warm, friendly and super helpful with every question and request. The concierges (Soukiana and Iman) carefully curated a perfect itinerary for our special w eekend, including the transfers, through to restaurant reservations and activities (1/2 day private tour with the amazing Fouad and cookery course at La Sultana). Front of house were welcoming and friendly, their WhatsApp service worked perfectly and the teams in the restaurants, bar, around the pool and housekeeping were all amazing. Our room was an upgraded one bedroom suite which overlooked the gardens and pool. It was perfect for our stay. The only very minor niggles (which is good for us!) was the air con was a tad noisy and we struggled to find the right settings and only English TV channels were the news. There is a separate adults pool and sun-beds were easily available at anytime during the day. Fully recommend and would return if we return to Marrakech!
SophieA264
7 months ago
10.0
This is a wonderful hotel. As other reviews suggest, the staff are all brilliant and the hotel is beautifully kept and comfortable. The service here really is fantastic- it’s a true luxury hotel and we thought some of the best and most personalised service we’ve ever received. We enjoyed all the food we had (lunch by the pool, Eid dinner in the Italian and also the Moroccan dishes in Inara) - Zest bar is great, although we didn’t eat there. It’s not like us to stay and eat in the hotel so often (we usually prefer to go out) but we loved the hotel so much that we happily stayed in and tried the different restaurants! It’s suitable for couples or families. There’s a choice between a family or adult only pool. Both are great. The waiters around the pools are brilliant at bringing water/other drinks and checking you have everything you need (the lifeguard works really hard as part of this team too). The hotel is well located for getting around Marrakech/visiting different sites. Easy to get taxis. It’s also close to the airport (around 10 min drive) - we weren’t disturbed by planes. We really appreciated the personal touches such as the baby gift/fresh flowers in the room - it was so lovely. I hope to come back again.
gianandrea
8 months ago
9.0
pool and grounds were amazing. Deco was super.
Cons: Perhaps having a sort of shuttle service into town would be appreciated
Regina
8 months ago
10.0
It was an unbelievable experience, everything curated in every single details, best staff , everyone super kind and helpful. The staff organized beautiful surprise upon our arrival for mt husbands 30th birthday, cake , wine , roses , and a beautiful message. Just to recap : The hotel is beautiful , service excellent. Additionally another thing standing out for us was the woman working at Concierge , she helped us defining our routes and plans for the days in Marrakech. Nothing to add everything was absolutely perfect .
Ilgar
8 months ago
10.0
Valentin
8 months ago
10.0
SUSAN JANE
8 months ago
10.0
Exceptional!
Michael
8 months ago
9.0
The staff of Four Seasons made the difference for us
Charles
8 months ago
10.0
iain_w_anderson
8 months ago
10.0
One of the best hotels we’ve stayed in for a long while. The staff are exceptional and provide service just when you need it. This is a truly memorable place. Enjoy a poolside drink or head to the rooftop bar with stunning sunset views over Marrakech
Catherine
8 months ago
10.0
Beautiful property where staff cannot do enough to help.
rebecca12999
8 months ago
10.0
We have just returned from a Spectacular stay at the Four Seasons and would highly recommend it to anyone visiting the area looking for luxury and exceptional service. Myself and my 3 sisters were welcomed and had the best 4 night stay. Staff were excellent especially front check in staff, the porters and Nourdeene at the adults pool.
Mita
8 months ago
10.0
Wonderful
Hitesh
8 months ago
10.0
Nice
Bruno
8 months ago
10.0
Oui
Cons: Rien
Celso
8 months ago
10.0
Hotel luxuoso, muito bem cuidado, área interna perfeita, com piscinas, restaurantes, rooftop, e um jardim maravilhoso… oliveiras centenárias… lindo demais… e os funcionários são formidáveis!!!
Cons: Gostamos de tudo!!! O hotel fica um pouco longe da medina, e, infelizmente, a rede Four Season não trabalha com diárias incluindo o café da manha.
Anton
9 months ago
10.0
Sara
9 months ago
10.0
nat
9 months ago
10.0
Viktor
9 months ago
10.0
Anna
9 months ago
8.0
Lionel
9 months ago
8.0
Donica
9 months ago
10.0
As a solo, female traveler, I always feel so safe in this resort. I love walking the grounds, going to the spa, and sitting by the pool to read a book. A great place to recharge!
SAUL
9 months ago
10.0
Wayne
9 months ago
10.0
Scott Burns
9 months ago
9.0
The resort is excellent, the staff were amazing, concierge made our trip one to remember and they helped with everything from a taxi to a trip into the desert and quad biking etc they really were excellent. The service by the pool was great, always someone there to help with drinks or food etc. everyone greeted us by our name which was a nice touch.
Cons: Day time food options were a bit limited.
kbV4974IJ
9 months ago
10.0
A wonderful stay at Four Seasons Marrakech. Beautiful resort with amazing staff who looked after us brilliantly. Great range of trips and experiences offered to allow you to explore Marrakech and the surrounding area - would highly recommend the dawn hot-air balloon experience which was superb. Restaurants were excellent with especial thanks going to Nassima at the Inara restaurant who made all our meals super special and great fun. Pools and room facilities were excellent. A perfect four night stay. Would highly recommend.
Mark
9 months ago
9.0
Madalina Cojocaru
9 months ago
10.0
Everything especially the staff, very polite, professional and proactive!
Cons: -
samira
9 months ago
10.0
Staffs and customer service were amazing.
Graham
9 months ago
10.0
We absolutely loved everything about this hotel. The highlight was with out doubt all the incredible staff, reception, concierge, house keeping, pool staff, all restaurant staff, drivers & spa staff
Cons: Nothing
Aitor
9 months ago
7.0
Entorno natural y personal
Cons: Se oye incluso roncar al de la habitación de al lado, muy ruidoso, puertas de terraza no insonorizan nada el ruido exterior
Gerard
9 months ago
10.0
Excellent
Graham
9 months ago
10.0
John
9 months ago
6.0
A very expensive hotel that only rates 3 stars with me, but with 5 star grounds.
Amar
9 months ago
10.0
Unbelievable property. Will return as soon as possible. Staff was so hospitable and welcoming throughout our visit. One of the best resorts i have stayed at in the world.
Kostas
9 months ago
10.0
Romuald
9 months ago
10.0
Abdulaziz
9 months ago
7.0
ISABEL
9 months ago
9.0
FRANCISCO
9 months ago
10.0
Branislava
9 months ago
10.0
Guy
9 months ago
9.0
Dean
9 months ago
8.0
Amazing resort, incredible service and exceptional food. The only negatives I can say is that the rooftop bar was closed (Feb.) and the sauna/steamroom do not open until 10am which can be inconvenient if working out in the gym early morning.
maria jose
9 months ago
9.0
Devid
9 months ago
10.0
Everything
hussein
9 months ago
10.0
What a luxury and relaxing experience. My wife and I would definitely come back on our next Marrakesh trip.
Princess sarah
9 months ago
9.0
Guljar Baksh
9 months ago
8.0
Nice property
Richa
9 months ago
10.0
Beautiful and very helpful staff
juan carlos
9 months ago
10.0
Shameem
10 months ago
10.0
Property was very luxurious , cannot fault it in any way . Most important the staff was very very caring , and so kind and helpful . Concierge was the best . I have stayed in many good places but the team here was outstanding , each and every one of them . They made us enjoy the stay more .
Cons: Loved everything about it . Room Was amazing.
Chris
10 months ago
10.0
Amazing staff and was really grateful for the upgrade to an amazing suite!
Cons: Nothing comes to mind!
Mehmet
10 months ago
7.0
Güvenli ve temiz oluşu
Wills
10 months ago
10.0
Perfect Location, secluded, quiet but central and right next to a great shopping avenue. The staff, from the men operating the gates, to the lovely reception to the exceptional hospitality staff, go above and beyond every time. Truly the mostly exceptional service. The facilities are amazing and the gardens beautifully manicured. Cant wait to come back!
Cons: NOTHING!!!
Zampetti
10 months ago
10.0
Tutti i servizi e la pulizia impeccabile, personale molto professionale, sempre con il sorriso e disponibile, la struttura in generale di ottimo livello
Cons: Niente
Tuana
10 months ago
10.0
Dick
10 months ago
9.0
personal
Cons: Kommunikation voorab mit die Hotel concierge
ISABEL
10 months ago
9.0
Marie-Claude
10 months ago
4.0
La grandeur de la chambre et sa décoration. Les jardins bien entretenus. L’emplacement de l’hôtel.
Cons: Trop grand, pas chaleureux, trop cher pour les services reçus qui n’étaient pas au niveau d’un hôtel de grand luxe. Le prix du service a l’aéroport (un supplément) était exorbitant par rapport au très mauvais service reçu. Bref … une grande déception pour nous.
Monica
10 months ago
10.0
A little trip in paradise. The domain is large, there are plenty of activities without leaving the compound, the tennis, the gym, the spa, the swimming pools, everything is beautiful.
Kathleen
10 months ago
10.0
Abdulhakim Alshamsi
10 months ago
10.0
Everything. Location excellent
Cons: Nothing
Baldeep
10 months ago
10.0
Climber583166
10 months ago
10.0
Beautiful place, impeccable, lovely staff and very helpful ,excellent quality food, we absolutely loved our stay here and would highly recommend! The heated pool and jacuzzi were our 4 year old favorite! We absolutely loved Marrakesh and so we are planning on returning soon
Mark
10 months ago
10.0
Fantastic hotel
Fausto
10 months ago
10.0
Excelente estrutura. Recebemos um upgrade de quarto fantástico. Também nos foi oferecido um late checkout.
Cons: Alguns colaboradores um pouco destreinados, que de alguma forma destoam porque o atendimento é muito bom.
Fausto
10 months ago
10.0
hotel excelente
Cons: nada
Loredana
10 months ago
10.0
Rana
10 months ago
8.0
The location is good, and the hotel is very clean. The restaurant serves delicious and authentic Moroccan cuisine. The staff is highly professional, and the hotel beautifully combines Moroccan traditions with modern, stylish interiors.
Cons: Accommodating very loud guests that are not mindful to other guest’s presence !
Ruben
10 months ago
9.0
Anton Botha
10 months ago
9.0
Fahad
10 months ago
10.0
الأستقبال والترحيب فخامة ونظافة المكان ويصلح الفندق للعائلات وراح أزوره مرة ثانيه عائلية أو شباب وشكراً لكم
Cons: لا يوجد اي شي
Katie
10 months ago
10.0
hamadnh
10 months ago
2.0
I had the most disrespectful service me and my friends First when we arrived no hello at the valet And they didn’t open the door. When we arrived to the restaurant the staff were not knowledgeable about the cuisine and what type of restaurant it was they had to ask another colleague. I talked to Yousef the manager in charge at the reception and he dealt with us very poorly After complaining about the staff at the bar they were very rude. They were rude and obnoxious and after me asking about the name of the staff yousef and meriemere was like get it from the tag , who talks like this in the four seasons ? Why are they being rude is it because I’m arab. ? Meriemre the manager of the bar was very rude , one of her staff called Younes or yousef asked me where I was from and I didn’t feel comfortable and they didn’t respect my privacy , later when I answered he kept asking more questions invading my privacy And being more rude , and they started laughing in the corner and looking us. I never felt disrespected and humiliated, worst hotel in Marrakech with rude staff
Annalisa
10 months ago
10.0
ALEKSANDRA
11 months ago
10.0
Absolutely amazing beautiful hotel, decorated Fantastic, helpful, nice, kind staff, from clean service, drivers, reception, restaurant staff,kitchen staff, menager, concierge service, Everyone take care of you, try make the best. Absolutely amazing, fresh, handmade breakfast, lunch, dinner. Room with amazing view, huge tarrase, balcony. Spacious. Comfortable bed, huge bathroom. I recommend use options trip with concierge service, we had amazing guide with us few days. We spend amazing time with our drives and we visit beautiful places. I recommend option with balloon but better rent for private option. Our breakfast was absolutely amazing, staff absolutely lovely, attentive for every detail.
Cons: Nothing
Thea
11 months ago
10.0
Our stay here was incredible. The resort is so peaceful and the staff help you with your very need. We couldn’t believe how wonderful it was!
jordan
11 months ago
9.0
DELFI
11 months ago
10.0
Tot
Cons: Res
Rochelle
11 months ago
10.0
Mohamed samouk
11 months ago
10.0
Hanan
11 months ago
10.0
Hani Alami
11 months ago
10.0
Very nice and relaxing atmosphere, very well maintained internally and externally fulfilling the four seasons standards
Cons: Nothing
Roshan
11 months ago
7.0
The garden and the calm
Cons: They did not show me the hotel. Did not explain to me where the restaurants are, nor breakfast, nor bar, nor the facilities
Robin
11 months ago
10.0
Excellent stay. The service, staff and estate was simply amazing.
Nob
11 months ago
10.0
Staff was excellent
Tindaro
11 months ago
10.0
MURAT TOPKAYA
11 months ago
9.0
Sarah
11 months ago
10.0
Lovely hotel wonderful staff good food beautiful spa great pool. Excellent overall.
Bashar
11 months ago
10.0
Ahmad
11 months ago
1.0
Cons: It not worth for the money you paying
Jose
11 months ago
10.0
Excellent
Nouf
11 months ago
10.0
Emanuela
11 months ago
10.0
The staff is excellent, super professional and kind, the environment is amazing, the restaurants level is incredible, everything is just perfect
Serhan
11 months ago
10.0
“I had an absolutely wonderful stay at this hotel. Everything was perfect, from the warm and welcoming staff to the excellent facilities and attention to detail. The service exceeded my expectations, and I truly felt at home. A special thanks to Ms. Kamelia for her exceptional care and attention throughout my stay—it made all the difference. I highly recommend this hotel to anyone looking for an exceptional experience. Thank you for making my stay unforgettable!”
Thomas
11 months ago
10.0
Nous avons passé 4 jours merveilleux au Four Seasons Marrakech. L’hôtel, avec son cadre luxueux et apaisant, offre une atmosphère idéale pour se ressourcer. Les chambres sont très spacieuses et confortables ajoutant une touche supplémentaire à notre séjour Le service, véritable point fort de l’établissement, a été irréprochable du début à la fin. Dès notre arrivée, bien avant l’heure prévue du check-in, le personnel a préparé notre chambre avec soin, un geste particulièrement apprécié. La piscine a également été un lieu privilégié de détente, où le service s’est montré à la fois attentif et efficace, toujours accompagné d’un sourire. Un grand merci également aux équipes de la réception et du spa pour leur accueil chaleureux et leur souci du détail. Nous reviendrons sans hésiter !
khaldoun
11 months ago
10.0
Sapana
11 months ago
10.0
Everyone was polite and wonderful. Concierge was very helpful for organizing our day for shopping/pick up and drop offs. Highly recommend to stay here.
Trevor
11 months ago
8.0
Nadia
11 months ago
5.0
Le personnel toujours parfait, quoique très peu nombreux contrairement aux autres passages déjà réalisés dans l'hôtel donc beaucoup d'attente souvent.
Cons: Très très déçue par la nourriture, que ce soit le petit dej, le restaurant ou le room service. Très déçu pour une maison comme le Four Seasons.
Taisiia
1 year ago
7.0
Cons: Очень старый отель, номера старые и уставшие . Станы плитка побита
Peter
1 year ago
8.0
De inrichting
Cons: De ligging en de restaurants
Alix
1 year ago
9.0
Prachtige kamers en top service
Cons: Koud water in de douche. Niet warm te krijgen. Hoogstens lauw
Mourad
1 year ago
8.0
L’endroit magnifique, l’emplacement et la tranquillité.
Cons: Buffet du porc proposé , alors que très peu d’hôtel propose de la viande halal en Europe.
Yamila
1 year ago
10.0
Faahim
1 year ago
9.0
khaldoun
1 year ago
10.0
the ambience, the landscape, excellent service and very professional team.
James
1 year ago
10.0
Santjie
1 year ago
10.0
Younes
1 year ago
1.0
Cons: la saleté des chambres
Marina
1 year ago
10.0
Las piscinas y la vegetación
Cons: Todo me gustó
Michael
1 year ago
10.0
Mark
1 year ago
10.0
Immaculate Facilities excellent 4 seasons didn’t disappoint at all Very very good
Cons: Nothing
Agathe
1 year ago
10.0
Les jardins magnifiques, le service, la gentillesse du personnel, les petits déjeuners, tout était merveilleux!
Cons: Tout était parfait, je ne voit aucun point négatif.
Mariam
1 year ago
9.0
Hotel was so luscious and green. Rooms and bathrooms were really spacious with a large outdoor seating area. Two lovely swimming pools.
Cons: The rug under our bed could be changed and the bidet spray was a bit harsh 😃
Gladys
1 year ago
10.0
Perfection.
Fernando
1 year ago
7.0
Nicholas
1 year ago
6.0
The staff
Cons: It felt a bit tired and the eating options were very limited for a hotel of this stature (other than for breakfast)
ilena
1 year ago
10.0
Luis
1 year ago
10.0
Great hotel best ser up in Marrakech
Monica
1 year ago
10.0
The staff were amazingly welcoming, and the food was just delicious. The adult pool area was sublime, the pool is the best I have seen. And the pool team are just amazing. The rooms were the most beautiful hotel rooms I have ever been in
Alan
1 year ago
9.0
victoria
1 year ago
10.0
Whats not to like? Service is impeccable. Site, surroundings and room were beautiful. Family pool is by far the best we've visited. shallow all around with so much space and a few bubbles for children to play in. Food options are all lovely. The japanese rooftop was our favourite. If you enjoy the finer things in life, but still need to cater to your kids then this is the place to go. My son is autistic and eats very limited foods, everywhere we went someone was on hand with freshly cooked fries for him, even at breakfast! They even accommodated this on the japanese rooftop too. Nothing was too much effort. Can't wait to go back!
Cons: I can't complain about a single thing.
Andrea
1 year ago
9.0
Robert
1 year ago
9.0
The room was spacious and nice, having also a terrace. I loved the pool and also the good location, pretty close to anything.
Cons: The breakfast was ok but not value for the money. Also the hotel is under other Four Seasons. This one is not so high level as it is its price.
Natalia S.
1 year ago
9.0
osama
1 year ago
9.0
كل شي
Cons: عند نزول المطر لم تكن الاستعدات علي المطلوب تعطل بوابات الدخول دخول الامطار الي غرفتي تعطل المسبح اليوم التالي
Huzaifa
1 year ago
1.0
The small water fountain.
Cons: PEOPLE AVOID THIS HOTEL, ONE OF THE WORST FOUR SEASON PROPERTIES IN HISTORY, YOU WILL JUST BE A NUMBER AT THIS RESORT, THERE IS NO STAFF TO LOOK AFTER YOU, THERE IS A MAJOR LANGUAGE BARRIER SO THEY DONT UNDERSTAND ENGLISH, THEY WILL NOT LISTEN TO YOU OR DO ANYTHING FOR YOU, ANY COMPLAINT YOU HAVE THE RESORT MANAGER & THE GENERAL MANAGER ARE USELESS & THEY DON’T DO ANYTHING WHICH IS WHY THE STAFF ARE REALLY BAD I MEAN LOOK AT THEIR EXAMPLE. THEY WILL CHARGE YOU TO £800 TO £1000 PER NIGHT BUT THEY WILL YOU GIVE YOU SERVICE LIKE YOUR AT A 1* HOTEL FOR EXAMPLE A MOTEL OR A PREMIER IN, HAS HIGHER STANDARDS THAN THE FOUR SEASONS. I HAVE COMPLETELY LOST FAITH IN THIS BRAND ALL BECAUSE OF THE MANGERS AT THIS RESORT WHO CANT EVEN GET THERE STAFF IN LINE, THE GENERAL MANAGER THOMAS KROOSWIJK IS VERY RUDE, WHO WONT EVEN RESPOND TO GUESTS THATS HOW UNPROFESSIONAL HE IS AND ALSO THE PUBLIC RELATIONS MANGER WHO IS VERY UNPROFESSIONAL REDA LEMNI KZOZI WHO DOESN’T RESPOND EITHER, WITH THIS KIND OF ATTITUDE THEY WILL END UP RUNNING THIS PLACE IN TO THE GROUND. THE RESERVATION DEPARTMENT ARE THE BIGGEST JOKE SHOUTOUT TO LUBNA & WAEEL WHO ARE THE WORST LISTNERS AND DOESN’T EVEN LISTEN TO ANY GUESTS NEEDS, THEY NEED TO CHANGE PROFESSION, THEY WILL EVEN DROP THE CALL AND PRETEND YOU LOST CONNECTION. THE PROPERTY IS DATED VERY OLD THE OUTDOOR POOLS ARE DISGUSTING THEY ARE NOT CLEAN, THE OCEAN IS CLEANER TO SWIM IN, I GUESS MOROCCON HOSPITALITY IS THE WORST OF THE WORST. ANYTHING YOU REQUEST FOR YOUR ROOM THEY WILL MAKE YOU WAIT 2 HOURS FOR A SINGLE ITEM. PEOPLE RADISSON BLEU HAS BETTER SERVICE THAN THE FOUR SEASONS MARRAKESH. ANY TOILETRIES YOU MAY WANT FOR EXAMPLE EXTRA TOWELS OR SLIPPERS THEY WILL SAY EXTRA CHARGE PER EACH ITEM EVEN THOUGH YOU’VE ALREADY PAID 1K TO BE THERE. ALL THIS PROPERTY CARES ABOUT IS FEEDING ITS BOTTOM LINE, WHICH IS WHY THEY WILL NOT SUCCEED.
Mohammed
1 year ago
10.0
A perfect resort with amazing amenities
Cons: NA
Jorge Miguel
1 year ago
10.0
ABSOLUTAMENTE TODO, EN ESPECIAL EL DESAYUNO
Cons: NADA QUE MEJORAR
Nick
1 year ago
10.0
Elena
1 year ago
9.0
Eleanor
1 year ago
10.0
Staff were excellent! Facilities were clean & over all such a pleasant stay.
Cons: Nothing!
isabel
1 year ago
8.0
Paz
1 year ago
10.0
El personal es de lo más agradable, siempre están atentos y dan un servido excepcional. Destacaría el gran Sergio de Nasima y Joseph
Ana Maria
1 year ago
10.0
Verified traveler
1 year ago
10.0
We had a great holiday at the four seasons Marrakesh. The kids club was amazing our six-year-old daughter loved it. The concierge service is 2nd to none they are fantastic, making restaurant recommendations and organised our dinner reservations around Marrakesh. We will definitely be returning to this hotel.
Xuying
1 year ago
10.0
Gerhard Otto
1 year ago
1.0
Izabella
1 year ago
10.0
The best trip ever! The hotel was so beautiful and the food was delicious! Our room was extremely spacious and the staff went out of their way to accommodate our family. We can’t wait to come back!
Sergio
1 year ago
9.0
Anfal
1 year ago
9.0
مكان جميل والموظفون متعاونين وراقين في التعامل كثيرا وايد مريح المكان وكل شيء
Cons: اول مره فندق مايحط معجون اسنان وفرشه اسنان وسألت الاستقبال قالو ان لازم طلب خاص اذا تبون
Jeries
1 year ago
6.0
Team is good
Cons: Spa is maybe one of the worst
Marine
1 year ago
10.0
Accueil et la gentillesse des employés… les extérieurs avec une végétation magnifique, la piscine, la nourriture et la chambre spacieuse…
Kawai
1 year ago
10.0
Extremely pleasant experience. Highly recommend
Jasem
1 year ago
10.0
Ana Paula
1 year ago
10.0
Acomodação piscina restaurante
Cons: Tudo me agradou
Jessym
1 year ago
10.0
Jane
1 year ago
8.0
Steph
1 year ago
10.0
This hotel was exceptional. The service is the best we have ever received. Nothing is missed whether it is bringing you a towel coming out of the shower in the spa, the chilled bottles of water given to us every time we got in a taxi or the cheerful faces who constantly ask you how your stay is. Otman was phenomenal and made our stay extra special!
Cons: Nothing
Gabriella
1 year ago
9.0
Bernhard
1 year ago
10.0
Cyril
1 year ago
10.0
Benjamin
1 year ago
9.0
Hasham
1 year ago
1.0
Cons: Not enough restaurant and pool staff , The pool lifeguard is the one who serves the guests and only one person !!!
Eugene
1 year ago
10.0
We where do pleased with the accommodations and the staff . So pleasant and helpful.
mrs cristina
1 year ago
9.0
I loved the property.
Charles
1 year ago
10.0
Sersif
1 year ago
7.0
Si mi piaciuto molto
Aude
1 year ago
10.0
Accueil, service, installation tout était parfait
Ynes
1 year ago
10.0
Raphael
1 year ago
9.0
Mersedeh
1 year ago
10.0
Attentive staff, quiet pool and great location- near airport, medina and local shops
edward
1 year ago
10.0
everything was excellent the staff were well trained and very attentive
Vitor
1 year ago
10.0
Gostamos de tudo! Hotel 5 estrelas superior! A recomendar é a visitar novamente sem dúvidas! Tudo perfeito!
Alice
1 year ago
10.0
Great friendly staff throughout the hotel, nothing was too much for them.
Paulo
1 year ago
10.0
Raphael
1 year ago
8.0
Frank
1 year ago
10.0
Stephane
1 year ago
5.0
J’ai vraiment aimer le service ,, !!
Cons: J’ai trouver que les prix étaient vraiment exagéré, le prix de la chambre , le restaurant bord de piscine aussi , assiette de pâtes 26 euro , 19 euro le cocktail, et pas assez de transat pour les clients, et piscine trop petites,!!! pour le nombre de chambre dans l’hôtel , beaucoup trop de mondes
Aamr
1 year ago
10.0
I had an incredible experience at the Four Seasons. Everything from the team, the adult pool, the restaurants, and the facilities was exceptional. However, it was the staff that truly made the stay unforgettable. A special thank you to M. Othman and the entire team for making our first visit to a Four Seasons so memorable.
Francisco
1 year ago
10.0
This hotel is nearly perfect. There is not much I can say about it. The booking platform does not do it justice. It is much larger than appears on the website.
Cons: The pizza is not at the rest of the hotel level. But this is a first world problem
aeman
1 year ago
10.0
موقع الفندق و مرافق الفندق الخارجيه والراحه .. تجاوب فريق الاداره للتعامل مع الاخطاء بإحترافية وسرعة جعلنا نمدد الإقامة اسبوع كامل.
Hasan
1 year ago
10.0
The resort was fantastic, the staff were really helpful and welcoming, from the reception staff to the housekeeping even the poolside staff, really appreciate how the management went out of their way to make our stay pleasant and comfortable especially Neila she went above and beyond Thanks everyone for making me and boys feel welcomed see you guys soon
Cons: Everything was great no issues at all
Valerie
1 year ago
10.0
Tout
Cons: Lorsque les locaux viennent à la piscine, ils boivent et mangent dans la piscine c est dommage
Roger
1 year ago
8.0
The hotel is evidently one of the better hotels in Marrakech. Its well planned, has a 5* ambiance. Nice facilities, is well located near the airport and Medina. The M Avenue next door is a nice shopping and F&B street. Staff were super friendly and attentive. I liked the adult pool as it was quiet and long enough for doing laps (35m long). The night time lighting of the buildings and gardens provides a pleasant experience.
Cons: We had some issues which were taken care of very quickly by the hotel. The room did feel a little dated.
Robert
1 year ago
7.0
Beautiful gardens
Cons: Price for food and drinks too high
Zachary
1 year ago
10.0
Service and room and facility were beautiful
Anum hamid
1 year ago
10.0
Ousmane
1 year ago
9.0
Amandine
1 year ago
10.0
Magnifique établissement. Un personnel juste extraordinaire très accueillants et aux petits soins . Très belle piscine. Une sécurité +++ Rien à dire tout était parfait
Samir
1 year ago
10.0
Tout
Cons: Rien
Silvana
1 year ago
10.0
All good
Lothar
1 year ago
8.0
Keila
1 year ago
10.0
Tenéis que vivirlo, es indescriptible. Me sorprendió muchísimo, de los hoteles más bonitos en los que he estado, no te apetece salir del hotel. La piscina me sorprendió, la habitación es chulísima y el gimnasio maravilloso. El servicio insuperable, el personal majísimo y muy atento.
Cons: Todo me encantó. No puedo ponerle pegas.
Sohrab
1 year ago
10.0
Graciousness and exceptional levels of service and hospitality
Yolanda
1 year ago
10.0
Las instalaciones preciosas, el personal nos atendió de lo mejor y ni que decir de la comida excelente.
Cons: Todo me gustó
Abdulla
1 year ago
8.0
Kali
1 year ago
10.0
One of the most beautiful Four Seasons establishments we’ve stayed at. We tried all 3 restaurants and were really blown away by our server, Youssef, at Inara. -Very impressionable, kind, friendly and a wealth of knowledge! Amin at Azzera was most helpful with food suggestions, which was a refreshing way to end our day after lounging by the glorious pool with more fantastic staff! Quattro was an amazing exquisite dining experience. The food was beyond our wildest expectations and all the staff served us with pure excellence. We enjoyed their friendliness, expertise and professionalism! The sales representative in the resort store was as warm as ever! We just had to make a purchase with her! The gardens were beautiful, with the citrus trees and blossoming flowers. At night the central fountain added an extra touch of ambiance for our final dinner. Really stunning for a property located in the heart of the city. The fragrances at the entrance and throughout were simply delectable! The front desk staff and valets were awesome as they received us with first class service. Thank you Four Seasons Marrakech for another memorable experience!
Tammy
1 year ago
10.0
I like a lot of small details prepared by the hotel. Feel safe and very comfortable for the stay.
Rim
1 year ago
9.0
Chems
1 year ago
10.0
L’établissement est très beau et le personnel a la hauteur de mes attentes , il y a un vrai service et les lits sont très confortable, les chambres sont jolis et bien équipé . La piscine est bien également.
Cons: Rien à dire
Léa
1 year ago
9.0
Four season et Fairmont sont décidément les meilleurs
Amine
1 year ago
10.0
Sadaf
1 year ago
10.0
Great staff- super clean and great location
CHARLOTTE
1 year ago
10.0
Literally one of the best hotels that we have ever stayed in. We absolutely loved every minute of our stay with you. Service facilities comfort food… Everything was wonderful.
Cons: The only issue was that we were unable to get assistance with booking an excursion we wanted, but we did this on our own in the end
Couvetanch61
1 year ago
10.0
Christopher
1 year ago
9.0
Pools were amazing. The room was huge and the washroom was great. Service was very attentive.
Estelle
1 year ago
10.0
Superbes chambres, piscines vraiment très agréables (une pour les familles et une adult only). Un véritable havre de paix ! Le massage était très professionnel bien que la salle puisse être largement plus jolie. Service parfait (laundry, room service, ménage..)
Cons: Le Spa pourrait être mieux, et les salles de massages sont très simples et restent éclairées pendant la durée du massage. Certains serveurs peuvent se montrer désagréables mais d'autres compensent largement. Petit déjeuner très cher et certains restaurants exagèrent vraiment sur le rapport qualité prix.
Gautier
1 year ago
10.0
Munei
1 year ago
10.0
Johanna
1 year ago
10.0
This accomodation is pure perfection <3 We had a pleasure to stay here 5 days and nights. Staff is professional, nice and helpful, whatever you need - you get. I cannot remember all the names, but my sincere thanks to all the crew for making our stay so exceptional :) - Ziyad by the pool, Nassima in the Inara restaurant and many more. Breakfast is amazing and the helpful staff serving you the breakfast 10+. We enjoyed also very tasteful dinners in the restaurants and enjoyed the pool area and sun bathing. You just cannot believe how peaceful it can be in buzzling Marrakech. I hope I’ll come back soon!
Cons: -
Tamim
1 year ago
9.0
Abtehale
1 year ago
10.0
Beautiful settings , great service
Andrea
1 year ago
10.0
Kényelem, tisztaság, nyugalom, minőségi
Karina
1 year ago
6.0
We had high expectations and felt welcome but service was a bit slow and more sterile
Jasem
1 year ago
8.0
إقامة جميلة شكراً فورسيزونز
Cons: لا يوجد
Yazan
1 year ago
10.0
A clean and amazing! Great service
Nagi
1 year ago
10.0
Superbe séjour à ce magnifique hôtel, au service extraordinaire… du jardinier au manager, en passant par les serveurs et les concierges, TOUS sont à vos petits soins. Les chambres sont belles et la propreté remarquable!
Abdulmajeed
1 year ago
8.0
Ying Fai Cynthia
1 year ago
9.0
Nicole
1 year ago
6.0
After staying at many four seasons hotels throughout the world, this one was a disappointment. The service was simply poor. No welcome drink on arrival. Waited a long time to be checked in. I tried to book a dinner reservation on arrival and was told that it was not necessary for hotel guests but then when we went to dinner we were turned away and told to go to another restaurant. We had been told you could order from the poolside restaurant to your lounge chair by the pool. When we tried to do this we were told we were 5 people so we needed to go to the restaurant. We just wanted a snack white the kids swam. We all went to the poolside restaurant but when we arrived my daughters were told they needed to have a cover up because they had a towel. They only brought a robe to the pool. So they had to leave, return to the room get a coverup and come back. I pointed out to the waitress all the other patrons in bikinis and she said the problem was that my children were wet whereas they were dry. Told they had 24 hour concierge service and when I would call there was no answer. This was a very different experience than the four seasons hotels I have stayed with in the past.
umar
1 year ago
6.0
Just lacks vegan options. Makes the vacation very restricted
Rilwan
1 year ago
10.0
Beautiful property, fantastic service and a great experience. They went above and beyond to make sure we enjoyed our stay.
Svetlana
1 year ago
9.0
Issam Addin
1 year ago
10.0
Amine
1 year ago
10.0
Liljana
1 year ago
10.0
Liked everything amazing the people they are very welcoming very helpful
Salwa
1 year ago
10.0
Ying Fai Cynthia
1 year ago
9.0
The staff are all very friendly and helpful
Angel I
1 year ago
10.0
We love this hotel !! Since the moment we arrive they greet us with a delicious tea , they make us feel like we were home . The staff very polite , educate and everyone speak English,they were very helpful during our stay. Love the room , the pool area gardens . Definitely we will come back to Marrakech and stay again in the Four Seasons
nathalie
1 year ago
9.0
L’ambiance de l’hôtel La gentillesse du personnel à tous les niveaux Restaurants très bons Chambre confortable et spacieuse
Cons: Rien à part l’environnement extérieur de l’hôtel qui n’est pas terrible
Turki
1 year ago
10.0
BÜLENT
1 year ago
10.0
Hersey mükemmel
Aicha
1 year ago
10.0
Piscine chauffée, chambre spatieuse, terrasse
Ara
1 year ago
10.0
One of the very best hotels in Marrakech with amazing staff and the best pool and pool restaurant I know.
Youssif
1 year ago
8.0
Location
Cons: Pool wasn’t clean
SANJAY
1 year ago
9.0
Mike
1 year ago
8.0
Cons: Overpriced very nice but overpriced ive stayed in many many hotels throughout moroc and the world Yes its very nice but too overpriced
Sofia
1 year ago
10.0
alexandra
1 year ago
10.0
Belle decoration. Chambre tres spacieuse. Beau buffet de petit dejeuner avec produits frais variés Personnel adorable. Un plus pour la piscine calme séparée de la piscine familiale. A 5 mn en taxi des principaux lieux de visite. Nous avons passé un excellent sejour.
Cons: Rien
Arturo
1 year ago
8.0
frühstück
Cons: gehört renoviert
Ma Teresa
1 year ago
8.0
Cons: El servicio de alimentos fue súper tardado. No como en otros Four Seasons. El personal de recepción poco empatico.
Mahvish
1 year ago
10.0
SAUD
1 year ago
10.0
كل شي فيه جميل
Cons: لايوجد
Jeffrey
1 year ago
10.0
Everything was amazing! The staff was incredible, food was outstanding, the pool was wonderful, and the general ambience was lovely
Ibrahim
1 year ago
10.0
Clean , beautiful , and a very helpful professional team . Best hotel .
Cons: Nothing
LAURA
1 year ago
10.0
We travel a lot, at this hotel we had the best service we have ever had. A real 5 stars service, amazing staff, concierge, they make sure everything is perfect. They were lovely with the kids, everybody remember our names. The room was perfect! Also very close to la Medina for visiting the city. Highly recommended!
Manfred Moehn
1 year ago
8.0
Das Frühstück ist umfangreich und immer frisch. Das Personal ist sehr freundlich und hilfsbereit. Die Zimmer und das ganze Hotel ist sauber und sehr dekorativ.
Cons: Die gebuchte Suite war nicht für 3 Personen ausgerichtet und vorbereitet. Wir habe ein upgrade zum grösseren Zimmer gekauft und verlangt das alles für 3 Personen ready ist. Dies wurde perfekt umgesetzt.
Jens
1 year ago
10.0
Sehr angenehme und ruhige Oase nach einem langen Tag im Trubel der Stadt. Hoch professionelles Hotelpersonal, besonders Front Desk und Concierge !
Germain
1 year ago
6.0
Overpriced for what it offers.
Luke
1 year ago
10.0
Staff were wonderful and so lovely
Sharon
1 year ago
10.0
Staff were excellent , Breakfast was fabulous and the whole place was so beautifully kept
Айгуль
1 year ago
10.0
Красивый отель! Большая территория! Очень внимательный персонал! Все великолепно
Cons: Ресторан
Randa
1 year ago
9.0
linda
1 year ago
10.0
The staff were so attentive and made our experience! The property is just beautiful 💕
Fahad
1 year ago
10.0
بصراحة كان وقت جدا رائع الطاقم خيالي : أنس / سفيان / أميمة/ رشيد / محمد و السيدة اللي عملت لي تشيك آوت نسيت إسمها؛ كانوا غاية في اللطف و ساعدونا كثير نقضي أوقات لا تنسى في مراكش)
Sabrina
1 year ago
8.0
Tout était très bien la chambre spacieuse ,
Cons: Terrain de tennis payant. Le room service est assez long et ils viennent pas vous débarrasser …
Azadeh
1 year ago
8.0
Nice property. Large rooms and conveniently located. Spa and facilities could be better and more restaurant options would be welcome.
Ndidi
1 year ago
10.0
I have come back much refreshed from a short break at the four seasons Marrakech Everything was perfect! Wonderfully lush and beautiful grounds, beautiful and comfortable room, beautiful flowers in the lobby, exceptionally warm and wonderful staff from concierge to reception, to cleaning staff, to breakfast and the Inara restaturant which i frequented for the local cuisine on offer which was delicious! I cannot recommend this hotel highly enough and already looking forward to making a return trip in the near future.
وائل
1 year ago
8.0
BÜLENT
1 year ago
10.0
Cons: Her şey çok güzeldi mükemmel bir otel çok temiz
AGUSTIN
1 year ago
10.0
Ahmet
1 year ago
3.0
Cons: 5 class service in 1 class hotel. First of all, I am writing to you so that you do not make the same mistake I made. I have been coming to Marrakech for years and staying in good hotels and I left all of them happy.this year I wanted to make a change and choose a hotel where I could rest more.keske they made me say I wish I hadn't chosen. at first everything is great the first day is great the second day everything is fine again but then it is a disgrace.While waiting for a taxi, they made me pay money that was not my account, and then when I asked the reception, they apologized and said it was a mistake. Is it that the hotel room is not cleaned, or is it broken faucets, or is it that the waiter keeps you waiting for 45 minutes while you order and bring everyone's order. then similar incidents such as the rude speech you get when you finish.Of course, what can the manager of this place do, apologies as much as he can, champagne in the room, ethnic clothes (in the name of apologizing) I didn't want to extend it anymore and thanked. I even decided to extend it for one more night and I was going to continue to stay at this hotel until I couldn't go down to breakfast in the morning and I ordered something from the pool bar, a hamburger but very cooked and the first ice-cold hamburger that came, the second uncooked burger and of course I sent it back but I paid 1300, that is 130 dollars, I was open while sunbathing in the pool. I couldn't eat anything in the morning and the man didn't bring it again as always until I ordered another waiter, but this time when I asked, he exceeded the limit of rudeness and that's all the manager could do.I am writing this article with my lawyer in line with the events that happened to me without a legal deficit so that we will do what is legally necessary to the hotel.
Yaren
1 year ago
10.0
Michelle
1 year ago
10.0
We were thrilled with this property and the service was outstanding. The property was beautiful and easy to navigate. The pools and their service were prompt and friendly. Breakfast at Quattro started off the day with excellent choices. Front staff were always pleasant and ready to help with any activity options and drivers were available always. One of my daughters had a health issue and a doctor was brought in quickly to assess the issue and offer medication. Honestly we travelled from Paris to Marrakech and this hotel made the end of our trip a memorable experience.
Samuel
1 year ago
7.0
Michaël
1 year ago
9.0
Het personeel was zo lief om een verjaardagsattentie te voorzien
Cons: Enkele mankementen aan het hotel/constructie
Zane
1 year ago
10.0
Gemma
1 year ago
10.0
Struttura elegante ed immersa nel verde, non sembrava di essere in città.
Cons: Nulla
Amair
1 year ago
10.0
We loved everything about our hoilday..the staff at the hotel the hotel was amazing my wife is a vegan plus has allergies not once see was ill and they really went all out for you..we have stayed in the best hotel in the world and four seasons are very good.
Cons: The only thing was the price at the time when I booked in iv paid double.and the next day it was on half price which was bit up setting went there with all the full hearted the only thing which left a bad taste
Ahmad Naveed
1 year ago
10.0
Jonathan
1 year ago
9.0
Le service était exceptionnel . Le petit dejeuner est top
Joanne
1 year ago
10.0
Lovely setting. Quiet and relaxing.
daniela
1 year ago
10.0
saad
1 year ago
10.0
الافطار كان رائع وموقع الافطار جميل والعاملين اجمل
Jade
1 year ago
10.0
There were two amazing pools with lots of room. Perfect for sunbathing. Excellent spa facilities available even without booking a treatment at the spa. Friendly and helpful staff. Beautiful grounds to explore. Live music in the evening. Rooms are beautiful and spacious. The decoration is beautiful especially the lanterns. Easy to contact concierges via WhatsApp or their Four Seasons app. I felt safe in the resort.
Cons: Had to ask for a dental kit where it should have been provided. I think as a resort there should have been more activities available on site to do.
Tom
1 year ago
10.0
Nicest hotel we’ve stayed at. Stunning hotel and amazing facilities.
Cons: Nothing
Rashin
1 year ago
9.0
Kurt Vandebergh
1 year ago
10.0
Vriendelijkheid van het personeel. Niets was teveel gevraagd.
Cons: Wachten op koffie tijdens het ontbijt. De nieuwe tafeltjes aan het zwembad worden heel heet door de zon. Opletten met kinderen.
Sabrina
1 year ago
10.0
Amazing hotel. Attentive staff -made our stay really enjoyable. Exceptional service. Beautiful surroundings. Nothing was ever too much trouble. Breakfast was amazing so much choice.
Fsigona
1 year ago
9.0
Shafaq
1 year ago
10.0
Amer
1 year ago
9.0
laura
1 year ago
10.0
chabbi
1 year ago
10.0
Le service au petit soin,
Cons: Rien
Michael
1 year ago
10.0
Vlatko
1 year ago
8.0
peter
1 year ago
10.0
Thomas
1 year ago
5.0
peter
1 year ago
10.0