Palais AL Firdaous
Chain: Not Available
Description
Luxurious Accommodation
Palais Alfirdaous, nestled in the heart of Fès, offers elegant rooms equipped with modern amenities like air conditioning and minibars.
Culinary Delights
Indulge in the rich flavors of regional specialties at the on-site restaurant, a treat for your taste buds during your stay.
Convenience and Comfort
With a bar, 24-hour reception, and private parking, Palais Alfirdaous ensures a seamless and enjoyable experience for all guests.
Experience the epitome of luxury and convenience at Palais Alfirdaous. Book now to secure your unforgettable stay!
Sentiment Analysis
Friendly staff
Great location
Good service
Beautiful property
Popular Amenities
Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Availability Side
Deluxe Double or Twin Room with Pool View
This twin/double room's special features are the infinity pool and the hot tub. Providing free toiletries and bathrobes, this twin/double room include...
Double or Twin Room
The infinity pool and hot tub are the standout features of this twin/double room. Offering free toiletries and bathrobes, this twin/double room includ...
Suite with City View
This suite's standout features are the infinity pool and hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 se...
Standard Double Room
The infinity pool and hot tub are the special features of this double room. Offering free toiletries and bathrobes, this double room includes a privat...
Economy Double Room
The infinity pool and hot tub are the special features of this double room. Providing free toiletries and bathrobes, this double room includes a priva...
Quadruple Room
This quadruple room features a infinity pool and a hot tub. Providing free toiletries and bathrobes, this quadruple room includes a private bathroom w...
Deluxe Double Room
This double room's special features are the infinity pool and the hot tub. Featuring free toiletries and bathrobes, this double room includes a privat...
Deluxe Double or Twin Room
This twin/double room features a infinity pool and a hot tub. Providing free toiletries and bathrobes, this twin/double room includes a private bathro...
Duplex Room
The pool with a view and hot tub are the special features of this quadruple room. Featuring free toiletries and bathrobes, this quadruple room include...
Royal Suite
This suite's standout features are the infinity pool and hot tub. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1...
Double or Twin Room with Pool View
This twin/double room's standout features are the pool with a view and hot tub. Featuring free toiletries and bathrobes, this twin/double room include...
Guest Sentiment Categories
Cleanliness
Mixed reviews on cleanliness, some guests mentioned cleanliness issues while others found it satisfactory.
Service
Service was highly appreciated by guests for being friendly and helpful, with some language communication issues.
Location
The hotel's location was praised for being great and convenient for exploring the area.
Room Quality
Rooms were generally comfortable but had slight maintenance issues.
Amenities
Mixed feedback on amenities, with some guests enjoying the gym and pool while others mentioned the lack of spa services.
Value for Money
Guests had mixed feelings about the value for money, with some finding the price high for the services offered.
Food and Beverage
Food and beverage services received positive feedback overall, with some suggestions for improvement in variety.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:30 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties.
Reviews (59)
julie
5 days ago
9.0
onetz
2 weeks ago
8.0
diviana
4 weeks ago
6.0
Nous avons été acceuilli au parking par Mustapha qui a été aux petits soins avec nous tout le temps de notre séjour. Notre chambre était tres bien mais malheureusement nos amis n ont pas eu le même standing de chambre pour le meme prix. Ils ont été obligé de demander une autre chambre pour leur 2eme soirée, chose qui leur a été accordé. Bon emplacement, literie correcte.
Fatima
1 month ago
8.0
L'emplacement au cœur de la medina et a proximité d'un parking surveillé et fermé si vous venez en voiture. La beauté du riad, la vue depuis la terrasse sur la médina. Le petit déjeuner est copieux et délicieux. Personnel disponible et très souriant.
Cons: Nous avons réservé à la dernière minute donc nous avons eu les dernières chambres disponibles. quelques petites choses à régler : serrure salle de bain cassée, coussin déchiré, carreau fenêtre cassé donc peut être dangereux pr les enfants. Mais nous avons aperçu des suites dans le riad qui semblent être exceptionnelles donc pensez à ne pas trop traîner lors de la réservation pour être sûr d'avoir les meilleures chambres du riad.
David
1 month ago
8.0
Mohamed est un maître d' hôtel très sympathique, à l' écoute et toujours de bon conseil. Il nous a permis de passer un séjour très agréable. Merci Mohamed
manuel
1 month ago
10.0
El sitio es ideal, precioso, las habitaciones super amplias y todo muy limpio, el desayuno perfecto , mucha cantidad y variedad. Mustafá que era la persona que nos atendió super atento y amable, nos hizo sentir como si fuera parte de la familia, sin duda alguna recomendable 100%
Cons: El jefe del hotel nos ofreció un guia de habla española para hacer la visita por la zona, NO nos explicó absolutamente nada (entre otras cosas porque no tenía ni papá de español) solo nos llevó a las tiendas de sus amigos para vendernos cosas y se cabreo mucho incluso siendo mal educado al no comprar nada
franck
1 month ago
8.0
Décoration, personnel
Cons: Étages, situation dans la medina.
Marc
1 month ago
8.0
L'emplacement et l'accueil
Cons: RAS
Mohamed
2 months ago
9.0
Die Lage war sehr Gut Ruhig Restaurant köstlich und gute Preise Service sehr gut
Stéphane
2 months ago
9.0
adriano
2 months ago
8.0
la struttura era pulita accogliente e la camera spaziosa e dotata di aria condizionata funzionante, terrazzo privato e vasca da bagno
Cons: la posizione non era perfetta per visitare il centro citta, vicino alla medina e alla conceria se si ha voglia di camminare 8-10 minuti la posizione è ottima
Ait Ahmed
3 months ago
8.0
3 months ago
10.0
Rachid
3 months ago
6.0
Personnelle exceptionnelle. Les enfants ont profité de la piscine. Très bonne accueil
Cons: Pas de parking gratuit il est payant. Le petit déjeuner est moyen. Les chambres ne sont pas très confortable.
ROUTA
3 months ago
10.0
Le service et la qualité du personnel
Sendy
3 months ago
8.0
Khalil
3 months ago
8.0
CLAUDIA
3 months ago
10.0
Location, piscina, ambiente, staff gentilissimo
deschamps
3 months ago
8.0
Bonne emplacement, lieux et personnels parfait
Cons: Chaleur beaucoup trop excessive dans la chambre qui n’est pas climatisé
Nina26100
3 months ago
9.0
L'accueil de tout le personnel, tres prévenant, la piscine tres agréable et les chambres spacieuses. Petit déjeuner copieux
Cons: Rien
Kidadi
3 months ago
10.0
Riad magnifique où je reviens à chaque visite à Fès. Toujours propre, calme et chaleureux, avec un personnel accueillant et attentionné. Un vrai plaisir à chaque séjour ! Encore merci à notre réceptionniste pour son accueil exceptionnel !
Cons: Rien a dire
sofiane
3 months ago
8.0
La chambre et le coin piscine
Cons: Le petit déjeuner
Anastasija
4 months ago
3.0
We really liked that this riad was an old building with a history and unique architecture and interior design. But soon it showed us it’s age.
Cons: First of all, the bed was really uncomfortable to sleep in. We didn’t have enough hygiene staff, like toilet paper, shampoo and soap(btw very low quality). The toilet didn't work, we couldn’t flush properly, and the bath tub didn’t drain. For 3 nights that we stayed there they didn’t throw out the trash, didn’t tidy up the room or bring us new towels. The pool was beautiful but not good for swimming because the water was dirty. The breakfast looked delicious but it really wasn’t delicious at all. All the traditional dishes were very dry and not quite tasty. The plates and glass were dirty. There was an elderly gentleman that was quite persistent in taking his services as a guide even when we really didn’t want any guidance. He followed us to the street very angry, it was really uncomfortable.
Antoinette
4 months ago
10.0
Adam
5 months ago
8.0
It was a amazing place with unique atmosphere, but a bit falling apart building. The staff was really friendly and helpful, although not everyone could communicate in another language. They did our laundry for free. We could choose room based on our preferences after they showed us every available options.
Cons: There was dust everywhere and the pool wasn’t clean.
Nerea
7 months ago
6.0
Percy
7 months ago
9.0
Great breakfast, location, amazing staff, and overall beautiful and authentic riad. Gorgeous property, all the staff were incredibly attentive, and even packed breakfast takeaway boxes for our 5 am flight!
Cons: No dislikes but it is an old building with many winding stairs, gorgeous property but be prepared to bring your back up and down stairs.
Melle
9 months ago
9.0
Sofia
9 months ago
10.0
The hospitality and the kindness of the host. Exceptional.
Allart
9 months ago
8.0
Very nice staf, and princess room:)
Jorge
11 months ago
7.0
Staff, decoration and location
Cons: Cold in the common areas, the breakfast was underwhelming
Karthik
11 months ago
10.0
A Riad with amazing rooftop view, extravagant interiors, very professional & dedicated staff (Mustafa) made it a good stay
William
1 year ago
9.0
had a lovely large room with large balcony over looking the city of Fes. The decor was like something out of Arabian Nights...Courteous and helpful staff ensured that an initial disappointment at the room we had been given was speedily rectified to one that exceeded our expectations...we were staying six nights, so it was important to us to have a decent room .
Meryem
1 year ago
10.0
"I recently stayed at this hotel, and I must say it was an incredible experience. The staff was exceptionally friendly and attentive, making sure all my needs were met. The rooms were spacious, clean, and beautifully decorated, providing a comfortable atmosphere. The amenities offered were top-notch, and the location was perfect for exploring the city. I highly recommend this hotel to anyone looking for a wonderful
Cons: Nothing
Ville
1 year ago
10.0
Said
1 year ago
8.0
L architecture splendide
Lerato
1 year ago
6.0
The staff was great, the place is beautiful
Cons: Location...it felt so detached from the rest of the area, a little closed off actually. My bed was so uncomfortable and very hard.
Lady_law
1 year ago
7.0
The decor was beautiful. The bed was alright. I enjoyed the look of the facility. Breakfast, although it was hot and fresh, it was mediocre. The orange juice was fresh, and I appreciate it.
Cons: The bathroom had no air circulation. The tub didn't drain well.
Annie
1 year ago
4.0
The riad is inside the medina close to one gate and to a parking lot. So easy to reach with carry-on.
Cons: We are disappointed overall. The hotel looks like its falling apart and its not really clean. The garbage can was not even emptied in the room when we check-in. Staff are smilling but they are slow and not that helpful. Breakfast looks big but its not tasty.
Linda
1 year ago
8.0
Madara
1 year ago
9.0
The place is historical indeed! The feeling is like living in real Moroccan house, which is true. The place gives a lot of imagination and new experience. Helpful stuff and a lot of freedom, I mean you can choose breakfast time and check out is not on the morning.
Cons: If you arrive in night it might be a bit difficult to find even if it’s minute from the gate of old town.
Caitlin
1 year ago
10.0
While unassuming from the outside, the inside of the property was so so beautiful. The lobby and terrace were gorgeous. Our room was stunning and we had a modern shower, which was incredibly nice.
Cons: The pool wasn’t much of a swimming, more like an outdoor bathtub.
Stephen
1 year ago
10.0
Stunning Riad with helpful staff and very comfortable public and private rooms
Cons: Nothing
Massimo
1 year ago
10.0
The ryad was amazing 😊 Very clean it makes you feel at home. Delightful rooms very spacious comfortable and large beds. Terrace with a beautiful view.
Cons: All the staff friendly kind and professional. Nora😚Meryam😚Monia😚 forever in my heart ❤ They always available to help you and do their best as long as the customer is happy.. Well done girls 😘🤗
Raven
2 years ago
6.0
Eileen
2 years ago
6.0
A really old Riad. The lounge and plunge pool area typical for Morroco and breathtakingly beautiful. The staff were a delight and happy to help in any way they could. The beds large and comfortable. Towels and bedding changed very regularly. Plentiful breakfast if a bit stodgy (would have liked some fruit). Staff very willing to arrange trips out.
Cons: I think our groups expectations, based on the confirmation of booking page, were extremely high. Reality brought us back to earth and the facilities reflected the aura of age. ´Having slept on our dissatisfaction we settled in well and by the end of the week had got quite fond of the place and staff. Need to be mobile to manage to get into the shower. Toilet seat shaky and toilet roll holder not capable of holding a toilet roll. Things stated as available seemed to be missing: safe, kettle, iron etc., hairdryer provided on request. The Riad itself is on the edge of Medina and at night limited eating places, cafes etc. The new town does provide more choice at reasonable prices.
Al
2 years ago
8.0
The riyad is very nice and the stuff is very friendly and helpful
Cons: The location quiet far from the blue doodle
Ahmed
2 years ago
6.0
Digby
2 years ago
9.0
Beautiful riad, hot breakfast served in mini tajine complete with the mint tea, right there next to marble fountain, surrounded by delicate details and rich colours... Rooftop sitting area overlooking the city.
Cons: The narrow stairs to level 4 😄
Nepa
2 years ago
8.0
Frida
2 years ago
2.0
The original architecture
Cons: Poor management, dirty, no ventilation in the bathroom and a room that was inhabitable and we were forced to share one room for three adults. We Cancelled the single room and where not compensated enough for the agravtion.
Ghulam
3 years ago
9.0
It is very traditional and beautiful Riad. The architecture inside is splendid. The room decor is also very nice. The staff greeted us with Moroccan tea on our arrival and also Guided us the way to Madina. which is 10-12 mins walk. For one of the room, the Ac was not working. So they changed the room for us and it was very comfortable too. Breakfast was really nice and fulfilling. Egg omelette with meat in it was something that we were only served at this place. And it was delicious. The pool area is lovely as well for a swim and relaxation. Overall great place with mesmerising architecture
Cons: staff does not understand english well. Had to use Google Translate but thats ok. the internet was slow as well. But it works most of the time. can’t complain much on that.
Petr
3 years ago
5.0
historical building
Cons: Noone speaks English, different location than shown on the map, pool small and dirty, room without windows
Marina
3 years ago
8.0
Breakfast was excellent! The staff were incredibly welcoming. Mme Hakima and Mr Faisal were extremely understanding and quickly sorted out a problem with my payment. The staff were attentive to my every need and treated me like family. Mme Hakima even sorted out 4am airport transfer and presented me with a packed breakfast when I left. I've read other reviews that complained about the state of the riad. It's true that it's not modern luxury, but that's the charm of staying in a riad. You travel back in time!
Cons: Although you are away from the noise of the Medina, the riad can be hard to find. Google maps takes you to the restaurant, not the riad so ask for gps coordinates. Also there is no sauna or wellness centre, despite this being mentioned as part of the services. Still the courtyard mini pool was very refreshing. The downstairs rooms are easy to access but give onto the shared spaces, while the upstairs rooms are quieter, but up some pretty steep steps. So choose your room carefully. What you see in the pics is what you get. Also consider whether you want external windows (more light) or just windows that give onto the courtyard (allows less light in the room).
Ruby
3 years ago
10.0
The pool, Riad style in yhe whole place, breakfast and good air conditioning.
Cons: The room I chose was in the last floor amd I will want to know that in advance for the next time.
Verified traveler
5 years ago
8.0
Muy buena atención y un buen desayuno
remy
6 years ago
4.0
Nous sommes arrivés, plus de chambres malgré réservation et confirmation du séjour une semaine avant arrivée. On nous a amené dans un autre riad en plus garantissant une qualité de service equialente, ce qui etait loin d'être le cas
Y
6 years ago
2.0
フェズ旧市街に立地する素敵な建物のホテルでした。 ただ、予約した部屋において洗面台では温水が出るものの、シャワーから温水が出ず、シャワーを浴びることができませんでした。 このトラブルに対して、他の部屋を手配することもなく、ただ謝罪されるだけでした。 また、ホテルから長距離バス乗り場までタクシーを手配したところ、遠回りをされた上に高めの代金を請求され、非常に嫌な思いをしました。 （早朝かつホテル手配なので多少高くつくことは想定していましたが、最短距離で３分程度の道のりに対して、100DHを請求されました。流しのタクシーなら10DH以下なので、非常に高額であったと思われます。ホテルスタッフも頼んでいないのにバス乗り場まで同伴し、そのスタッフから高額な金額を請求されました。） 使えないシャワー、高額なタクシー代請求という点で非常に不満の残るホテルでした。
Emily
7 years ago
8.0
We visited Fes for two nights in April and found these accommodations more than adequate for our family weekend holiday. The desk, cleaning, and service staff were exceptional. The riad is beautiful and the decor charming, though it is a bit dark with an enclosed courtyard outside the rooms. The "pool" is actually more like a fountain in the main courtyard and it was empty during our April stay. The traditional Moroccan breakfast was delicious. The location is within five minutes of a main gate and parking; a big plus in a city like Fes.
Verified traveler
7 years ago
8.0
The riad is stunning - it felt more like a homestay than a hotel in ways and we were a bit far out but you still get great value for your money - the room we stayed in (Yasmine) was very spacious and split over 2 floors - not very polished but loads of character to the place. Its a big mish mash of antiques and traditional moroccan home decor. If I visit fez again I would stay closer to the Bab Baljoud area as the riad is in a bit more of a local area - some people might love this but it can be hard to find your way back in the dark and a bit quiet. The main courtyard is a bit dark and damp with no natural light coming but there is a small pretty outside area with a feature pool. The staff were so attentive and the breakfast was great! :)
Starts From
$62.00 / night
4 et 6 Derb Miter Zenjfour Bab Guissa, Fès, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
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