Riad Au 20 Jasmins
Chain: Not Available
Description
Luxurious Accommodation - Riad au 20 Jasmins offers stylish and discreet accommodation with hand-painted wooden furniture, luxurious curtains, and traditional Moroccan bathrooms, ensuring a comfortable stay.
Elegant Patio Area - Guests can unwind in the elegant patio area surrounded by the scent of jasmine flowers, providing a tranquil oasis in the heart of Fes Medina.
Authentic Dining Experience - Indulge in Moroccan specialties prepared by a cordon-bleu chef using traditional recipes and fresh, local ingredients, promising a culinary experience to remember.
Book your stay at Riad au 20 Jasmins for a memorable and authentic experience in the heart of Fes Medina.
Sentiment Analysis
Clean rooms
Friendly staff
Great location
Attentive service
Popular Amenities
Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
Car hire
Massage services
Hammam
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Availability Side
El R'bab Suite
Double bed and living room corner, bathroom with bathtub, painted ceiling, view onto the patio, air-conditioning and heating.
El Guembri Suite
Double bed and living room area, bathroom with bathtub, a view onto the garden and the patio, air-conditioning and heating.
El Oud Suite
Double bed and living room area, bathroom with hydro massage, view onto the patio, TV, air-conditioning and heating.
Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a positive aspect.
Service
Service was generally appreciated by guests for being attentive and helpful.
Location
The hotel's location was highly praised for its convenience and proximity to key landmarks.
Room Quality
Rooms were described as spacious, comfortable, and well-maintained.
Amenities
Guests had mixed opinions about the amenities provided, with some highlighting positive aspects like the gym and pool, while others mentioned the lack of spa services.
Value for Money
Opinions varied regarding the value for money, with some guests feeling the price was slightly high for the services offered.
Food and Beverage
Breakfast and restaurant services were well-received, although a few guests suggested more variety in the menu.
Overall Experience
The majority of guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:30 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties.
Reviews (24)
1 month ago
10.0
Quand Zacharie vous dit bienvenue vous êtes chez vous, c’est pas une image … vous êtes au Riad comme à la maison, tut est fait pour vous vous y sentiez bien. Le Riad est magnifique, calme alors qu’en pleine Médina. C’est un havre de paix, avec un jardin qui embaume le jasmin, une chambre magnifique, grande, calme et à literie impeccable. La beauté du lieu n’a d’égal que la gentillesse d’Hisham et Zachari, deux frères qui veulent que vous soyez comme des princes chez eux. Les petits déjeuners sont simples mais très copieux, avec chaque jours des spécialités différentes. Les parties communes comme le salon ou le jardin sont à vitre disposition à toutes heures, vous faisant effectivement sentir comme chez vous… mais dans un Riad magnifique ! Le petit plus : Hisham possède un second Riad à deux pas du premier. Vous pouvez y dîner ou encore profiter du hamam et vous faire masser… je vous le recommande, leur SPA est divin et l’endroit magnifique .
Cons: Absolument rien
Naima
7 months ago
8.0
The Riad is Beautiful, the room we had was very clean comfortable and quiet.
Cons: The water pressure was very low, so having a nice shower was not possible.
Fez
8 months ago
10.0
Verry good
Hicham
8 months ago
10.0
Delicious Breakfast, Excellent Location
Bj
9 months ago
10.0
What a lovely Riad with great staff. They took really good care of us. Naima makes great breakfast. The room was lovely and spacious and cleaned daily. Zackery stood by us and arranged everything for us. From guides, taxi, daytour to lovely harira soup in our room after a long day. The last day we got spoiled in de Riad with the spa. This was on the house. We felt very welcome and would definately recommend.
Elise
1 year ago
5.0
Cons: The sheets of the bed were smelly The breakfast was very poor
Nova
1 year ago
9.0
The staff were really helpful and kind -accompanying us to our taxi when we need to be early for a flight .Breakfast was good .The room was large and comfortable
Benito
2 years ago
4.0
Expedia rates this Riad as "impressive". Well, they're many impressive riads in Fez, but this is not one. The building is nice and could be a wonderful riad, but it's poorly managed and maintained with a result far worse than in pictures. It's definitely not a 4 starts hotel, as pretended, rather a B&B. Two people take turns 24 hours, sleeping in the sofas. They do their best, but this is not the kind of service one can expect. Breakfast is correct, not excellent. The rooms in the upper floor are too hot, even in April. Those in the terrace level may be hell. In short, considering the fares, choose another place to stay. ps. All this lack of professionalism is consistent with the first problem we had with the riad, they overbooked and ask me to cancel the reservation. Only thanks to Expedia pressure they accept to keep our booking. Bad idea anyway...
Matt
2 years ago
10.0
Veronica
2 years ago
9.0
Excellent location and the owner and staff were very friendly. Food was excellent. The building and rooms are beautiful! You could never guess such beauty behind that beautiful small door.
Cons: We had to call and wait a while since there was no one in the property when we arrived.
Elizabeth
2 years ago
5.0
Friendly staff.
Cons: We would not recommend this hotel although the staff were very friendly. The bathroom was dark, and the shower terrible. We had ordered a room with a jaccuzi and asked that they tell us if it was working OR WE WOULD BOOK SOMETHING ELSE. They waited until we could not cancel before writing us the day we were to arrive to tell us that INDEED IT WAS NOT WORKING and they had no other. We were not happy and that was dishonest. Also our roomn was very dark.
Deidre
3 years ago
8.0
it was beautiful, great location in the Medina, and the staff were very helpful and friendly
Cons: the AC unit was not very effective at cooling down the room
Francesca
3 years ago
8.0
Position and facilities. Staff also was nice and friendly
Anonymous
3 years ago
10.0
Beautiful rooms for good prices, very nice and honest people who will help you with everything, I am very happy that I met these people and can only recommend it
Verified traveler
7 years ago
8.0
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Francesco
7 years ago
10.0
In realta’ l Indirizzo a cui credevo corrispondesse il Riad e’ l altro omonimo della loro compagnia... ma Chiarito l equivoco non ci sono stati problemi. Il riad si trova comunque in una posizione strategica
heliana Marinho
9 years ago
8.0
Tranquila e adequada
Miguel Ángel
9 years ago
10.0
Una estancia muy agradable en el Hotel y en Fez en general. El personal del hotel muy atento y amable. Los desayunos estupendos. Y el precio increíble.
cdn
10 years ago
6.0
Hard to get to because of the location in medina. Taxi cannot drive u to the location. Deathly quiet. No facilities other than a couple rooms. So many stairs, a real problem if you have a fair bit of luggage. Nice but very sparse staff.
Gé et Fred
11 years ago
8.0
Très beau riad bien placé. Nous avons été accueilli par sa propriétaire, Aïcha et son équipe de façon très chaleureuse. Nous avons eu la bonne surprise d'avoir une chambre mieux que celle que l'on avait réservé, avec un accès sur la terrasse et la vue sur la medina. La cuisine typiquement marocaine est délicieuse et le cadre magique. Très beau séjour à recommander !
Verified traveler
13 years ago
10.0
Beautiful Riad. One of the nicest we stayed in, in a month in Morocco. The manager was great and very helpful!!! If you're not using the Euro however, be careful because when they covert their prices from Euro to Dirham and then into your currency you will a pay higher price then quoted verbally and on website. Very unethical practice which was shame at the end of a beautiful stay :(
Goffin
13 years ago
8.0
A little bit difficult to find (as are many riads in Morocco, best to let a local take you there, unless you have gps). Beautiful inside. We arrived at night in a rainstorm and it was like entering a magic kingdom. Little bit let down by the bathroom (stingy on the soap) and breakfast (very bread-based). There is a lovely little private garden in the riad with seating. Staff are great.
Angèle
14 years ago
10.0
Das RIAD 20 Jasmins ist ein wundershönes Gebäude, personal ist sehr freundlich und flexibel. Ich habe mich sehr wohl gefühlt.
alan
14 years ago
10.0
Very nice Riad. Very friendly and helpfull staff and manager. The Riad is very nicely furnished. Very Beautiful space.with a great garden and wifi. We enjoyed our breakfast on the main floor of the riad. We stayed in Morocco for about 2weeks, travelling throughout the country. Please be advised that a Riad is a former 'private home', so you may not have much privacy in your room( A Riad is not a good idea for newlyweds!) as you can hear all noise from the common areas. That said, we enjoyed all the Riads we stayed at. The location is great; it was close to an entrance to the medina, as well as several very good and inexpensive places to eat. Also, it was close to a parking area (making it easy to get dropped off/picked up by vehicle). We felt very safe in this are of Fez. Also, the manager was very helpful in arranging a very good driver for us at a reasonable rate. The driver was friendly, courteous, and spoke english well.