InsiderInns - Get Closer to the Dream

Asenster

5 days ago

9.0

Probably the best location to visit the city. Traditional riad, extremely friendly service. This is a different place.

Cons: It was a little noisy at times due to minor construction activities.

Virginie

1 week ago

10.0

Le personnel est très gentil, aux petits soins, de très bons conseils. Le riad est magnifique, un vrai havre de paix et le quartier dans la médina est un emplacement idéal. Tout était parfait. Nous avons hâte d'y revenir.

Emma

1 week ago

10.0

Really lovely Riad, with lovely outside areas, a great team who made sure you had everything you needed & really comfortable beds!

Cons: All perfect

LAETITIA

2 weeks ago

10.0

Accueillant, beau et très propre

Cons: Rien

Annachiara

3 weeks ago

10.0

Struttura molto bella e curata, con camere pulite e terrazze con vista sulla città. Staff estremamente gentile e disponibile, in particolare Marwan, che ci ha fatte sentire a casa e ci ha dato consigli preziosi per la nostra vacanza a Marrakech.

Cons: Nulla

Derrij

4 weeks ago

9.0

Tomoko

4 weeks ago

10.0

スタッフの方が親切！お宿もとにかくお洒落。深夜のお迎えでちゃんと来てくれるか不安でしたが、しっかり案内してくれました。

Cons: 強いて言えば、朝食が少し物足りない。

Flavia

1 month ago

9.0

La gentilezza del personale della reception

Cons: Il fatto che sia difficile da trovare, perché non ci sono indicazioni

Nicole

1 month ago

10.0

Tolle Lage und sehr schöne Dachterrasse. Die Mitarbeiter waren extrem freundlich und hilfsbereit. Ich komme gern wieder.

Keira

1 month ago

8.0

Fabio

1 month ago

10.0

Accoglienza, ambiente, arredamento, disposizione, cucina; cena marocchina opzionale (ottima)

Cons: Piumone invernale per la notte, ma temperatura calda

Jean

1 month ago

10.0

La chambre sur la terrasse est petite, mais sa situation est très agréable. Cadre, accueil, personnel : TB.

Daniela

1 month ago

10.0

Ludivine

1 month ago

10.0

Le personnel est très gentil et serviable. Un matin nous avions besoin de prendre le petit déjeuner à 7h30 (déjeuner servi entre 8h et 10h) et nous avons eu un petit déjeuner très copieux Le lieu est beau et calme

Cons: Il peut être difficile à trouver, cacher dans de minuscules ruelles

Lynn

1 month ago

10.0

Hamza

2 months ago

10.0

Peter

2 months ago

9.0

Alles war TipTop

Cons: nichts

Karine

2 months ago

10.0

Ce que nous avons aimé dans l’établissement, c’est l’hospitalité, la convivialité, nous voulions un séjour en immersion totale et nous avons été ravis de part le personnel qui était aux petits soins et tellement adorable, nous en garderons un souvenir inoubliable. Merci à Dalila, Khaled, Ahmed, Younes, Marwan, et toutes les autres personnes présente l’ordre de notre séjour

Cons: Sincèrement rien, merci à tous. Pour une première fois au Maroc, cela nous donne envie de revenir.😊

Bastien

2 months ago

10.0

Quel calme ! Un régal, dépaysement total, personnel aux petits soins… j’ai adoré !

Cons: Rien

MARGARET

2 months ago

10.0

Beautiful place to stay. Staff very helpful. A little difficult to find.

philippe

3 months ago

10.0

ambra

3 months ago

9.0

aljannatj

3 months ago

10.0

Great experience as we traveled 3 male friends , Mr Younass at reception welcomed us with Moroccan Tea which made so welcoming and comfortable and showed us around riad which was very beautiful quite felt so good.great choice to see real Moroccan culture, room accesseries everything was there.

Patricia

3 months ago

9.0

Es precioso, con muchos rincones donde descansar. Lo mejor la parte superior, la terraza muy cómoda y bonita. Toda de decoración en general es muy cuidada con decoración muy propia. El personal muy amable, muy pendientes de nosotros.

Cons: Todo nos gustó. Quizá el desayuno podría tener algo más de variedad, estuvimos allí siete días y fue siempre lo mismo. Muy completo, con yogurt , zumo, café bollería, y variaba la fruta a diario.

Blaž

3 months ago

10.0

Marco

3 months ago

9.0

La colazione è buona. La posizione è ottima. L'ambiente è molto confortevole, silenzioso, curato negli arredi. Le camere dove abbiamo alloggiato erano pulite, ottimi gli asciugamani e accappatoi. Il personale molto disponibile e alcuni in grado di parlare anche italiano.

Noor

3 months ago

10.0

Really good

Anthony

3 months ago

10.0

N/A

J

3 months ago

10.0

Loved this place, had a great room on the top floor terrace - step outside the door and the views across the rooftops of Marrakesh

V1061DJallang

4 months ago

10.0

Wonderful stay we highly recommend this place it's near Medina an amazing riad . good service and delicious food Wonderful rooms are very clean and comfortable. the staff are very friendly

Bethany

4 months ago

9.0

Valentina Ciummo

4 months ago

10.0

Il personale è sempre stato cortese e disponibile (ho ricevuto una camera molto più grande di quella che avevo prenotato), il Riad è pulito, confortevole, arredato in modo molto tipico e dispone di terrazze da cui ammirare dall'alto tutta la città. La colazione è stata ricca con un mix di prodotti marocchini e francesi. La posizione è ottima per visitare i monumenti principali della medina.

Cons: È stato tutto perfetto

Ruth

5 months ago

8.0

Great location in the Medina, friendly helpful and welcoming staff, comfortable rooms, great views from the rooftop terrace. Lovely and cool on the lower floors when the temperature ramped up towards the end of my stay. Good breakfast, great coffee.

Cons: Breakfast was good, I would have loved some fruit to mix things up a bit and look after my waistline!

Meriwether

5 months ago

10.0

Hospitality and charm of this place was amazing! First time in Marrakech and the location was ideal, since it is close to one of the museums/palaces there are guards nearby 24/7. Near one of the cutest souk areas that I saw while there for a few days. Would highly recommend! Great breakfast, great staff and they even made sure my husband got in perfectly safe after a 10 hour flight delay to meet me. Thanks again!

Mary

5 months ago

10.0

The staff are friendly and welcoming and have lots of tips and recommendations

Cons: It was clean, bright and very central

Scott

5 months ago

10.0

We had a truly wonderful stay. Patrick and his attentive team really could not do enough for us. The Riad was inside the Medina and a short walk from the drop off point and about 15 minute stroll from the main square. It was a stunning building and the individual rooms were absolutely stunning, comfortable and clean. I would 100% stay here again.

L1503VJstephanied

6 months ago

10.0

Staying here was a great experience for my first trip to Morocco. I loved the atmosphere of the Riad and its proximity to what I wanted to see in the city. The owner and staff here were excellent - warm, accommodating, informative, and eager to have us enjoy our stay. It’s a bit tricky to get to the first couple of times, but worth it.

Van

6 months ago

10.0

The location, the residence and the people working there were utmost friendly. I have taken their advice in regards of touristic tips and also for a first Hammam experience.

Emma

6 months ago

9.0

The staff at this Riad were amazing, nothing was too much trouble for them. The breakfast was great. Location was excellent, being about 2 minutes away from Dar El Bacha which made finding your way to and from the Riad easy. Would recommend to friends and family.

Milan

6 months ago

10.0

It it impossible to tell how wonderful this Riad is from the outside, as it is a nondescript door down an alley in the Marrakech Medina. The inside is like a very quant resort. The staff is wonderful, very attentive and accommodating. I would definitely stay here again.

Jiingtarng

6 months ago

8.0

James

6 months ago

10.0

Staff was amazing and very helpful!

Tracey

6 months ago

9.0

The location was super central, the staff were very polite and warm. We liked them very much. The lemon chicken definitely needs to be tried by all guests.

Cons: We liked it all

D

6 months ago

10.0

We have been to Marrakech many times and stayed in many different places. This is a real find for so many reasons. Excellent value, well located, authentic and full of atmosphere but what really impressed was the service. Truly stand out. We will definitely be back.

Volker

6 months ago

7.0

Friendly and helpful Staff

Cons: Way to expensive for the small room

Cureton

7 months ago

10.0

The friendliness of the staff. The experience of the city .

Rachael

7 months ago

10.0

Julia

7 months ago

10.0

We had a great stay! The staff is wonderful and the Riad is beautiful. It is difficult to locate and get to but they helped us coordinate a ride, even when we weren’t coming from the airport, and escorted us and our bags. The hospitality was amazing and the staff was very attentive and kind. The rooftop is lovely as well with great views. We would definitely stay here again!

Bex

7 months ago

10.0

The location, the staff, the roof terrace.

Maria

7 months ago

7.0

Breakfast Would suggest more choice Cerial, yogurt, fruits buffet style.

Cons: Better signage with Riad name Alleyways dark -

Nathalie

7 months ago

9.0

Very convenient location, amazing and very friendly staff that was very helpful. Quiet room with a large bath room.

Cons: Nothing

cristianrmt

7 months ago

10.0

Nice, friendly, and cozy! Perfectly situated!;) Can’t get any better than this! Hat’s off to Ahmed and his amazing service! The Riad experience was top notch! Makes you feel so at home and worry free. Definitely must stay if you visit Marrakesh!

Luis

7 months ago

8.0

In general we had a good experience but the service could have been better. Something we did not like is that the breakfast area was distributed in different areas/rooms, which makes more difficult for the staff to serve the food. One of the days we had to wait for a while to get the breakfast. With some more organization in that area the experience would have been better.

steveb962

7 months ago

10.0

Stayed at this riad with my wife for my birthday. Very clean and comfortable. Breakfast was great especially ommlettes. However, the staff made our stay with their friendliness and helpfulness. Made us feel comfortable and went out of their way to help. Highly recommended in a good location.

970allanh

8 months ago

10.0

Fantastic choice after staying at a different riad hotel last time. Thank you Patrick, Marian and Achmed. Great location, super friendly staff, efficient transfers. I also had dinner one night which was excellent. I would absolutely recommend 3 Palmiers.

allan

8 months ago

10.0

Outstanding experience. Also stayed at another Riad nearby and this was my top choice. All taxi transfers were perfect. Thank you Patrick, Marwan and Achmed. A la prochaine!

Christopher

8 months ago

10.0

Thank you Khaleed and team for an awesome Riad experience.

Steve

8 months ago

10.0

Location was excellent in medina and staff were all fantastic

Cons: Wild birds flying around breakfast

Izabela

8 months ago

9.0

A brilliantly located riad (in the heart of the medina) with very interesting architecture. We stayed for three nights and had amazing time. Staff here were fantastic - welcoming, kind and they did everything to help us when needed! Especially Ahmed who even played with my 4 years daughter. She really loved him! The rooms are very comfortable, homely and clean. The rooftop was a nice add on. Highly recommend!

Rakchanok

8 months ago

10.0

All of the staffs were extremely amazing and lovely! The riad is quiet, no noises of people leaked to the room and that made me feel rested and enjoyed my holiday uninterruptedly.

Lucie

8 months ago

9.0

A very nice and tranquil Riad just a short walk from the busy streets of Medina. The stuff was really nice and friendly. Google Maps works really well to find the location of the Riad, in case someone would be wondering how to find it. 👌🏻

OswegoMatt

9 months ago

6.0

I do want to say that the staff here were fantastic. They did everything they could to help us when needed, including picking us up from the airport, making phone calls for us, and helping us to our next excursion. They walked us where we needed to go and made sure we were getting with the correct driver. That was very much appreciated with the challenging streets. As for the riad itself, it's a decent place. Our biggest trouble was finding the place. Weaving through the "streets" was sometimes a challenge. I am 100% confident though that we would have mastered it if we stayed more than one night. The room was clean, the shower was adequate, and the beds were comfortable. The architecture here was very interesting and the rooftop was a nice add on.

Ivonne

9 months ago

10.0

Fue excelente recomiendo usar el servicio de transporte del hotel pues el Riad se encuentra dentro de la medina y debes llegar caminando. El personal fue muy atento durante la visita!

paulacolin

9 months ago

10.0

Fantastic Riad - loved every minute of our stay here . It’s a beautiful space, rooms are lovely and roof top terrace a delight . Breakfasts superb ! What really sets this Riad apart though is the team ! Everyone was superb, friendly, welcoming, helpful. We were all made to feel very much at home. Thank you to everyone !

Carole

9 months ago

10.0

The food was delicious the people and the staff were very accommodating and exceptionally polite , the ambiance was perfect.

Maria

9 months ago

10.0

We arranged to have a driver pick us up from the train station. This gentleman was very easy to find as he was holding a sign up with the name of the Riad. He brought us as close as he could to the hotel, and then called another person to meet us and bring us to the hotel. Once we were there we were greeted with Mint Tea and shown to our room. It was clean and spacious. The bathroom and shower area were very nice and had a variety of products for us to use. The breakfast was a nice variety and all the staff was so kind. The day before my mom had taken a fall so she had spent most of her two days resting in the room. The staff was so kind enough to ask how she was doing as they had not seen her much. They also had a complimentary wheelchair for her to use when we were on our way to our car to the airport. The staff went out of their way to actually push her all the way to the car while also helping us with our bags. This was amazing. Thank you all so much!

H5286RNmandyf

10 months ago

10.0

Amazing.. highly recommend.. lovely staff who can't do enough for you. The terrace is stunning and the room was perfect.. everything you need including a good coffee maker.. I recommend that you take the offer to walk you to the riad on arrival although we found it ok.

Laura

10 months ago

8.0

It was ok.

Sue

10 months ago

8.0

Lovely traditional Riad. The staff were very helpful and accommodating. The rooftop terrace had an amazing 360 view of the city and Atlas Mountain.

Catherine

10 months ago

9.0

Q1836WNcarolew

10 months ago

10.0

From the moment I arrived at the airport , my experience with Marrakesh began, Qaulity of service was second to none and on point ! Collected at airport arrived in 10 mins from airport,with warm greetings from all team at Riad, I arrived later so was in contact through email , and arranged a late evening meal , freshened up the dinner my tastebuds were in for a treat , was perfect attention , on point so far detail and taste was second to none. I have had the one of my best trips and felt completely safe and at ease in Marrakesh and had a great time , very welcoming and helpful thank you , I will be back and recommending already

Miriam

10 months ago

9.0

Great staff, really helpful. beautiful breakfast. Gorgeous terrace

Cons: The narrow street to get to it at night, particularly as a solo woman, didnt feel comfortable

Amit

10 months ago

10.0

Very beautiful and tastefully decorated. Staff is extra helpful!

Paolo

10 months ago

9.0

Staff was extremely kind and helpful. Location is absolutely excellent. The structure is extremely nice

Cons: On friday night it was a bit noisy, music probably coming from some club close to the property. Room a bit small

Zara

10 months ago

10.0

amazing rooftop, impeccable service, fresh breakfast, great location (close to all attractions).

Cons: no faults, loved every minute!

Joanna

11 months ago

10.0

Traditional riad in the heart of the old town. Staff were very helpful

Alyssa

11 months ago

10.0

At first, I was a little nervous that we were going to get lost in the alleys to this riad, but we quickly got the hang of it and it became our quiet escape from the busy medina. The inside was beautiful and our room was cozy. What makes this riad special is the staff that went above and beyond. Yunis, Ahmed, and and all the other staff members were amazing. We also had the opportunity to have dinner there one night and it was one of the best meals we had in Marrakech.

Nabeel

11 months ago

8.0

Riad was beautiful and staff were very helpful and provided incredible hospitality. However the triple room was small for three people. Breakfast was not up to satisfaction.

Kulraj

11 months ago

8.0

Amazing staff. Great location. Toilet could have been better but overall amazing place to stay with the most helpful staff.

Sobia

1 year ago

10.0

A wonderful experience the Riyad was such a charming place and the atmosphere was perfect after a busy day of exploring the city of Marrakech. Thank you to Ahmed Yousef and all a the staff for making us feel so welcomed.

Jessica

1 year ago

10.0

Lorin

1 year ago

10.0

This Riad was BEAUTIFUL! Everyone was so helpful!

Nicola Carole

1 year ago

10.0

Very friendly and helpful staff. We enjoyed the dinner they prepared. Also used their airport transfer, great service despite our flight being considerably delayed on arrival. Lovely, comfortable and well decorated riad. We were by the breakfast area which was a little noisy early morning. However, a great find.

892aidanf

1 year ago

10.0

A brilliantly located Riad very well run by Patrick and his excellent team. The rooms are very comfortable and homely. The hospitality care and attention by all staff made our trip to Marrakesh really enjoyable and relaxing. The advice and guidance on the city and regions many hotspots, including organising a three day trek in the Atlas mountains, was much appreciated making for a seamless and hassle free holiday. We would have no hesitation in recommending this Riad for your stay in Marrakesh.

Louise

1 year ago

8.0

Pedro

1 year ago

9.0

Beautiful Riad. Nice staff. Comfortable room, nicely decorated. The bathroom was clean and sufficiently spacious. Beautiful rooftop with views over the city. Decent noise level for a Riad. Average breakfast served in the nice courtyard.

Cons: The Riad is located in an alleyway, like many Riads in the Medina. I did not notice any signs pointing to this Riad, though - many other Riads do it. So if you stay be prepared to navigate the maze or arrange a pick-up.

Andrea

1 year ago

6.0

The facilities were beautiful and comfortable, especially the rooms and the rooftop terrace - although there was no service of any kind on the rooftop despite the presence of a bar. The staff were very kind and lovely - but didn't have capacity or support to meet all of the guests' needs because of understaffing.

Cons: We spent the most money on this riad of the three we stayed in in the Marrakech medina and got the least for it in terms of service because of understaffing and poor communication. While every other riad we stayed in sent someone to meet us and lead us back to the riad with our luggage (while also giving explicit directions about where to ask a driver to drop us off and how to go from there), this riad is severely understaffed, leading the person on duty to tell our driver to either bring us himself or have us find our own way as he would only come out to meet a large group. When after a great deal of back and forth we finally were met and escorted to the riad (which is not easy to find - there are no signs at all) and arrived hot, tired, and sick, we were told that even though the hotel lists a restaurant on the website, because we hadn't let them know we wanted dinner in advance, we wouldn't be able to eat there. The email sent by hosts in advance does NOT indicate that you need to order dinner in advance - and every other riad we stayed at offered dinner on arrival. When we pointed this out, we were told that because there was a group that "liked to eat a lot" coming that night, there wasn't enough for us. So, we had to wander out into the medina to fend for ourselves while ill rather than just have a quiet dinner and rest at a five star riad, which was our hope. Clearly this riad prioritizes groups over single travelers, and doesn't hire enough staff to offer the kind of service to *all* guests the five star rating and price would suggest. The other, lower priced riads we stayed in were able to offer a higher standard of service across the board, including welcoming us at the drop off point, meals on day of arrival, arranging tours & transfers, etc. Very disappointing for our final night in Marrakech.

Nicole

1 year ago

10.0

I’ve been trying for a few days to find a way to express the magic of the last part of my trip in words. This post is long but it is necessary. Riad Les Trois Palmiers is tucked down the alleys of the souk in the Medina of Marrakech. A riad is not a hotel, it is a home that welcomes guests, whose home it becomes while they are there. Generally with between 4 and 10 rooms, it is small with courtyards and gardens, room doors are not locked but the exterior door is locked, meals are cooked individually and requested the day of and prepared at whatever time you choose. You’re encouraged to have friends over to socialize in the multiple parlors, salons, and sitting spaces. A few of my newly made friends visited me here and we enjoyed chatting and relaxing. These photos that look like a magazine can show you the beauty of the place that I was lucky enough to call home for two days.But they can not capture the kindness and actual caretaking of the hosts that truly made these days a magical retreat from the world. This exceeds hospitality and is coming from the heart. Here are two examples of that caregiving, both of which made me actually cry when they happened and when I reflect on them: 1. On my first day when I arrived, I was served the traditional mint tea and cookies. Midway through I was taken on a very long and interesting tour of the riad. I had put aside my favorite cookie- which tasted just like Morocco, to save for last and had expected to just be back down in a few minutes after being shown to my room. When I returned back down an hour later after the tour I found that my cookie and mint tea were no longer there. I poked my head into the kitchen, and the woman working in the kitchen eagerly offered to make me more cookies because the kind that I had loved were gone. She said it would be just a few hours as the dough needed to chill. I insisted that she NOT make cookies for me and just go about her day.

Callam

1 year ago

10.0

Sandra

1 year ago

10.0

The staff was very helpful. Everything we needed was there even wine!

Samantha

1 year ago

10.0

I have a million amazing things to say about this property and the staff but to sum it up: BOOK IT NOW! The Riad is absolutely stunning, it's walkable but away from the hustle and bustle so it's very quiet, it is hard to find on your own so I recommend booking a driver through them because the staff will meet you when you are dropped off to show you how to get there, it's easy after that and wow the staff, not only did they go above and beyond for our stay... They were the nicest, sweetest people we've ever met. Made us feel like royalty. 100 stars.

Isobel

1 year ago

10.0

The Riad is lovely and a peaceful escape from the busy city. There are many places to sit and relax on the balconies and rooftop. Breakfast served next to the pool is a gorgeous relaxing setting. The staff at the Riad were so friendly and helpful, they made our trip so special.

Cons: The lanes leading to the Riad are confusing and dark but definitely worth it for the peace and quiet

Kevin

1 year ago

8.0

Philip

1 year ago

10.0

A simply excellent boutique hotel. Five stars not enough for the friendly and helpful staff — arguably the best we have ever encountered in many hotels in many countries over the years.

Joel

1 year ago

10.0

The room was on the top floor and once you stepped out of the room you had an amazing view of the rooftops of Marrakesh. Breakfast was great. The staff were exceptional particularly Marwan and Ahmet, both were helpful, insightful and very friendly plus they gave me the best eating tips in the Medina.

Cons: The room is a little bit tight and the bathroom was a squeeze plus hotwater was patchy but it's an ancient and wonderfully old building so no surprises.

dansimken

1 year ago

10.0

Fantastic experience, straight from airport pick up where we were delayed and the immigration queue was so long but the driver Hamed was available on WhatsApp message to reassure us he would be there when we got through. Everyone working there was lovely and were happy to help with recommendations, directions or helping us organise our transfer on to our next hotel. The room was lovely, a perfect mix of traditional with modern comforts and the common areas including roof terrace were great spots to relax and have a drink. We did the cooking class, a fun trip to the market to experience grocery shopping from the souks and an informative class by Youssef and Dalila followed by a lovely lunch and wine on the roof. The next day we went to the Ourika valley, Hamed again an excellent driver who showed us some sights on the way and a great toured walk around the hills with lovely sights. Breakfasts were also lovely with a good bit of variety each day. The location is perfect with most of the medina sights a short walk away. All in, a perfect stay!

Alex

1 year ago

10.0

Beautiful place in a good location. The staff were wonderful and helped us plan the whole trip in Marrakech which was great. I would totally recommend this place for everyone visiting Marrakech :) 5 stars.

Taiba

1 year ago

10.0

Everyone and every thing was lovely Yunus was so so good

Cons: Nothing

Safah

1 year ago

10.0

The hospitality was amazing especially from Younis and Khalil who went above and beyond for us. The breakfast choice was amazing and so was the cleanliness of the riad. I cannot thank Younis and Khalil enough for their hospitality especially during our time of sickness. It felt like we were at home.

Cons: There was nothing I disliked

Guðmundsdóttir

1 year ago

10.0

This was me and my brothers first time in Marrakesh, we really enjoyed it. The Riad is in a perfect location, in the old Medina. It's a beautiful 😍 place but the best part is the wonderful and helpful staff. Thank you!

Jody

1 year ago

10.0

Very welcoming staff. Makes you feel like part of the family.

Ziling

1 year ago

10.0

Perfect in every way! Nested in a tiny alley in the Medina, the Riad is exceptionally charming and stylish with beautiful objects and decoration. Solo traveller arriving late at night, Ahmed went out of his way to pick me up at the taxi drop-off point nearby. Central location, great facilities with swimming pools and stunning terraces, attentive service. Thanks again Caroline, Patrick and the team for the lovely stay - will definitely come back!

Drew

1 year ago

10.0

Melissa

1 year ago

10.0

This was one of the most beautiful places we’ve ever stayed! The staff went above and beyond to make sure we were comfortable. Everything about it was wonderful!

Cons: Having to leave so soon.

Aimee

1 year ago

10.0

Beautifully restored building and lovely hosts!

Angelica

1 year ago

10.0

My stay was a dream. Conveniently located in the old medina, walking distance to Jardin Secret, El Bacha Cafe and Museum, Koutobia Mosque… you can walk everywhere. The Riad is very beautiful and peaceful. The staff attention to details was incredible, Marwam and Ahmed will make sure your stay is perfect. All the staff were very nice and accomodating. It felt like home away from home. Thank you for the hospitality❤️.

Janet

1 year ago

10.0

It was an oasis of calm in a hot, busy, interesting and vibrant city. It was like stepping back in time as we went through the ancient fortified black door. Our welcome could not have been warmer, the owner Patrick and all the staff were friendly and informative. We trusted their advice and had an excellent trip to the Atlas Mountains and desert that they organised for us. All the food was fantastic, the breakfasts really set you up for the day and there were so many courses in the evening meals - wonderful.

Cons: Having to come home at the end of the week!

Ashley

1 year ago

10.0

Fantastic stay. The Riad is beautiful, and the staff extremely hospitable. Airport transfers, excursions etc. they can help organise it all. Would highly recommend.

Christa

1 year ago

10.0

The staff was amazing. The food was great. I couldn’t have asked for a better riad experience.

Julie

1 year ago

10.0

The staff were very friendly and helpful and the Riad felt very safe. It was very hot when we were there and would have preferred the pool to be on the rooftop for some reprieve from the heat and hustle of the Medina.

Taoufik

1 year ago

10.0

Service was excellent.

Eugenie

1 year ago

10.0

Quiet oasis, lovely staff and owner.

Fara

1 year ago

10.0

Great Riad, the rooms and the staff couldn’t have been more accommodating and extremely nice and helpful. We loved Ahmad and Marwan - truly kind Fara

Ciara

1 year ago

10.0

Cannot recommend enough! We loved our stay here, staff went out of their way to be helpful and friendly, and gave us plenty of recommendations for tourist attractions in Marrakech. We moved around Morocco for several days and this was definitely our favourite Riad; comfortable, relaxed, lots of space to chill out with a book. We had a lovely breakfast and fabulous room. Soft towels and the comfortable bed were exactly what we needed with busy days seeing the sights. I will be recommending this Riad to any friends and family that visit Marrakech

Roselyn

1 year ago

8.0

It was a very last minute booking on the day so I'm glad they had availability. The hotel was nice on the inside with many facilities that I did not use as I had to leave the hotel really early due to my travel plans. The hotel host was very accommodating, by preparing breakfast for me much earlier than the rest of the guests because I had to leave really early before the standard breakfast time. I would recommend this hotel for couples and friends.

Cons: I did not like the location of the hotel. I had to go down a dark alley way to find it at night. Therefore it is best to go with a friend rather than solo.

Verified traveler

1 year ago

8.0

Nice Riad right in the Medina. It’s a little hard to find, so you should have someone at the Riad pick you up to lead the way, otherwise you might get lost. Good central location though and the staff are friendly and helpful. The AC in my room didn’t work and it got very hot, but otherwise no complaints.

Kajetan

1 year ago

10.0

Thomas

1 year ago

8.0

The Riad was beautiful, perfectly in the heart of the Medina. Our only reservation with the property was that a lot of amenities advertised do not actually exist. Things such as a bar on site were not really present at all. The property had a fridge from which you could be supplied with drinks at your request, which were of course charged at the end of the stay. The building being as old as it is had very little sound proofing so you could often hear everything that was going on. Hospitality wise, everything was perfect and we were made to feel more than welcome. The roof terrace was great and the room was full of character. It is worth noting too that the riad is essentially two riads attached to one another. This caused us a bit of confusion when looking at pictures online.

Jun Tian

1 year ago

10.0

Absolutely loved my time at the riad and wish I could have stayed for longer! The interior is extremely spacious with beautiful traditional decor. Although there was a small technical error on the day of my check-in, Ahmed went above and beyond to ensure I had an enjoyable stay. The rest of the staff and housekeeping were all extremely kind as well.

Madeleine

1 year ago

10.0

Horacio

1 year ago

10.0

It was clean and really well maintained

Cons: You run out of hot water

Guilherme

1 year ago

10.0

We had a wonderful stay. Ahmed and the team were lovely hosting us and attending our needs.

Sabir

1 year ago

10.0

Sheila

1 year ago

9.0

The property was very well located for the souk & restaurants. It was a bit hard to find but the staff actually came to find us at the spot we were dropped by the taxi and walked us to the riad. The property itself is amazingly decorated, the staff very polite and lovely and helped us with all our queries. The breakfast was very good (although we had more choice in a previous riad) and the room was beautiful and clean. On arrival, we were welcomed with moroccan tea in the beautiful setting of the inner courtyard. We would definitely stay there again.

Nicholas

1 year ago

10.0

I could not have been happier with the decision to stay there. The staff was helpful, friendly, and nice to be around. Staying here is like stepping back in time.

Maria I

1 year ago

10.0

Great experience staying at this Riad! All of the staff were very accommodating and took care of all our needs. They met us by the taxi at night to make sure we made it to the hotel! The hotel is right inside the Medina. If you are coming to Marrakech we definitely recommend staying here! The food was really good!

C

1 year ago

8.0

Nice riad, equivalent to 3 star, not 4 star as shown in expedia

Antoun

1 year ago

10.0

👍

John

1 year ago

10.0

The Riad was lovely and the staff could not do enough to help us booking and phone up places. The food was excellent and struggled to find resturants in the Madena that were as good quality food.

Rebecca

1 year ago

8.0

Location was great, staff extremely friendly and helpful. Facilities were very clean. Extremely peaceful during the day and evening.

Cons: Little bit noisy however early in the morning and I suppose this is difficult to control in a semi open plan set up as staff was preparing breakfast. Unfortunately during our stay a phone alarm started to ring at 6:50 am and was not turned off and kept repeat ringing every 10 mins or so for the following hour. Not easy to have a lie in. Service was also a little slow.

Jacob

1 year ago

10.0

The riad is on the outskirts before entering the Medina so convenient to walk & see the sites. The riad has been restored to a high standard retaining all the original features & charm. Patrick & staff especially Marwan, Khalid & Jiba's hospitality were the highlight. Please note as with majority of riads, the taxis won't come to the entrance so be prepared to have short walk. Also take the hotel option of taxi transfer & try to arrive during daylight.

Dr.Gita

1 year ago

10.0

Great staff - nothing is too much trouble.

Kiersten

1 year ago

10.0

staff was very friendly and the breakfast was delicious. the views from the terrace are beautiful.

Anna

1 year ago

8.0

The Riad was lovely. Beautifully done with a great view from the top. The staff were fantastic. We had dinner there one night and it was delicious. The room was beautiful and good space for 2 people.

Cons: Because the doors (which look beautiful) but have gaps you can hear a lot of the outdoor noise from the other patrons. This was not too much of a problem as everyone was very quiet.

Michelle

1 year ago

10.0

Great place and very friendly staff

Valerio

1 year ago

9.0

Wonderfull breakfast and wonderfull location. We had a problem with electricity but the property applaid a discount for the inconvenient.

James

1 year ago

10.0

Beautiful hotel with kind and attentive staff

Charles

1 year ago

10.0

I could not have asked for a better time for me and my wife. The staff was outstanding, Patrick has put together a 5 star Riad. Can’t wait to go back. If you don’t book this Riad you are missing out on a real Moroccan expierence.

Annie

1 year ago

10.0

Beautiful environment to stay in.

Strukelj

1 year ago

10.0

Tom

1 year ago

10.0

The location was excellent, a few minutes walk from the bustle of the Medina, and convenient for tours out of the city. The staff were exceptional, and were always happy to share recommendations on restaurants, sightseeing and how best to haggle with the sellers in the Souk! They ensured we felt looked after throughout our stay. We had the 5 course dinner with the Chicken Tagine as the main prepared for us in the Riad, which was absolutely delicious!

Cons: Nothing, it was an excellent stay.

Volker

1 year ago

10.0

Beautiful riad located in a quiet little lane. It seems hard to find at first but the second time you don't know what should have been the problem. I thought it's an advantage that there is no mosque very close by so you don't get the noise. The staff was very friendly, and the French owner was very nice, too. I felt very welcome. You can buy drinks at a very reasonable price. I loved taking a glass of wine up to the rooftop terrace and watch the sunset. Hopefully I will be able to return to this wonderful refuge.

Anton

1 year ago

10.0

Verified traveler

2 years ago

10.0

Our sojourn at Riad Les Trois Palmiers El Bacha was truly delightful, providing a charming escape in the heart of Marrakech. In the pleasant late Autumn weather, the riad offered a serene haven amidst the lively surroundings. Ahmed, our gracious host, went above and beyond to ensure our stay was special. From guiding us through the labyrinthine streets of Marrakech to expertly navigating parking, Ahmed's thoughtful assistance set the tone for our visit. His personalized touch was evident in the wonderful restaurant recommendations he shared, each culinary experience a highlight of our Moroccan adventure. Our stay included two breakfasts, one of which Ahmed arranged early to accommodate our early departure. The traditional Moroccan fare served was not only delicious but also a testament to the riad's commitment to providing a memorable experience for its guests. The evenings in late Autumn were pleasant, and the riad's comfortable atmosphere provided a welcome retreat. Ahmed's warm welcome with a cup of tea upon our arrival created a sense of home away from home. His engaging conversations, rich with insights into Moroccan culture, made our stay even more special. In summary, Riad Les Trois Palmiers El Bacha, with Ahmed as the standout host, offers a charming and hospitable retreat in Marrakech. While our stay may not have been the most extravagant, the combination of Ahmed's exceptional service and the riad's cozy atmosphere made it an unforgettable experience.

Jennifer

2 years ago

10.0

Staff are very welcoming and friendly. Rooms are very clean and the building is beautiful. Difficult to find at first so have one of the locals guide you.

Youcheng

2 years ago

10.0

One of the best small hotels I visited. Unique, friendly and helpful, feel like home! Dinner and breakfast are a must!

Youcheng

2 years ago

10.0

One of the best in the area!

Antonioli

2 years ago

8.0

Anonymous

2 years ago

10.0

The owner and true staff and the decoration and the breakfast.

Cons: Nothing.

Fahimullah

2 years ago

10.0

The staff was great including Ahmed he really helped throughout the trip.

Cons: No complains

Olivier

2 years ago

10.0

Karina

2 years ago

10.0

This property exceeded our expectations! Breathtaking views of Marrakesh on the balconies. You can see how much love and class went into every space in the Riad. So many gorgeous courtyards to enjoy. The staff is outstanding, super attentive and kind. Couldn't ask for a better stay.

Susan

2 years ago

10.0

As this was my first trip to Marrakesh, I didn’t know what to expect. I was utterly delighted by everything in the riad. My room on the top floor was small, but comfortable and I had access to a lovely rooftop patio. Breakfast was excellent and I dined there on both evenings. It was some of the best food that I had in morocco. The decor throughout was delightful, very traditional Moroccan in the best of taste. The staff were all wonderful and friendly and helpful. The location in the center of the Medina was confusing at first, but was an excellent place to stay. It was a wonderful introduction to morocco, and I’m so delighted that I chose Les Trois Palmiers.

Cons: Nothing. Nothing. Nothing.

Nima

2 years ago

9.0

The raid was situated in the heart of Medina, offering convenient access to the city's main attractions and landmarks. The staff members were exceptionally friendly, and I thoroughly enjoyed every moment of my experience. However, I would like to offer a recommendation regarding the internet speed in the room. Unfortunately, the internet was quite slow, which made browsing difficult and frustrating. Despite this issue, I would like to express my sincere appreciation for the outstanding hosting provided during the raid.

Cons: Internet zoeed

Nick

2 years ago

10.0

Beautiful building - lovingly restored by the current owner. Very friendly and helpful staff - excellent food served at dinner and breakfast. Excellent location in the old town.

Cons: Nothing!

Marzieh

2 years ago

8.0

I recently had the pleasure of staying at this hotel that exceeded my expectations in every way. Not only was the hotel impeccably clean, but the staff was incredibly friendly and accommodating. The layout of the hotel was also stunning, with beautiful decor and thoughtful details throughout. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Cons: While my recent stay at the hotel was pleasant overall, I did notice that the air quality in my room was not up to par. However, I should note that this seems to be a general issue in the surrounding area and not necessarily a problem specific to this hotel. Despite this minor inconvenience, I would still recommend the hotel for its other positive qualities.

Caroline

2 years ago

10.0

Beautiful property. Delicious and large breakfast each morning. Staff all superb - really kind and helpful, always going over and above to look after their guests. Would definitely recommend.

Helen

2 years ago

10.0

A completely delightful experience staying here. Staff really helpful with any enquiries. The rooms and courtyard were breathtaking. Would recommend you take up the option to use their taxi service as then one of the staff will meet you and take you to the riad which is confusing to get to at first.

Christopher

2 years ago

10.0

The staff were very attentive and helpful.

Cons: Nothing. It was everything I could have wanted.

Mouhcine

2 years ago

9.0

the room, the people working there, the terrasse, everything

Cons: breakfast could be a little better maybe but is still good enough to be honest maybe I’m a little too picky :P

Cheryl

2 years ago

10.0

Lovely historical building with delightful atmosphere. Nice artwork, furnishings and amenities. The thickest towels I have ever used!

Hasnae

2 years ago

9.0

Ray

2 years ago

9.0

Rhonda

2 years ago

10.0

Lovely room, very gracious staff, great roof terrace.

Butters

2 years ago

10.0

fantastic property

Cons: nothing

Elmer

2 years ago

10.0

Staff was fantastic!

Charles David

2 years ago

10.0

Couldn’t ask for a better place to stay staff amazing

Mark

2 years ago

10.0

Alexis

2 years ago

10.0

Breakfast was great and the location was convenient

Cons: A map of the area - at least how to get to the main road - could have been helpful

Grace

2 years ago

10.0

Beautiful traditional riad. Amazing staff. Breakfast is great too with fresh omelettes. I’d recommend anyone to stay here rather than a chain hotel to experience the city.

Sylvie

2 years ago

8.0

Breakfast was excellent and served in a friendly manner.

Cons: More lighting needed in the room.

Oliver

2 years ago

10.0

The Riad is beautifully decorated and has spectacular views from the rooftop, the rooms are comfortable and the breakfast is great. The staff are all amazing and will help whenever you need it. We did the day trip to the Atlas Mountains which was a great experience. I would recommend highly recommend getting picked up from the airport/coach station/ however you arrive in Marrakech as the Riad would be very hard to find on your own as it is down some very small windy alley in the heart of the medina.

Cons: It can be a little difficult to get the attention of the night porter past 1am but that is understandable as he is on till past breakfast.

Alan

2 years ago

8.0

Cons: The room I had on the first not was not good

Edoardo

2 years ago

9.0

Ellen

2 years ago

10.0

The staff went above and beyond to make me feel at home. The interior of the riad is designed with great attention to detail without losing the traditional feeling. I had a small (1 person) room with the big advantage to be attached to the rooftop terrace. The best place to sit after a day of walking to read a book. Sun exposure was nice and also here the attention to design is amazing. Made some great pictures at the rooftop. The location of the riad is perfect. It is close to everything u need. Would recommend to take some pictures though to find your way back in the narrow streets.

Yin

2 years ago

10.0

comfortable. and the staff are very friendly and helping

Cons: a bit hard to find. the can put out more sign.

Caroline

2 years ago

10.0

Was a late last minute booking due to missing a flight but we were given a warm welcome despite arriving around 11pm. Staff so friendly and helpful.

Mikko

2 years ago

10.0

William

2 years ago

8.0

It has traditional Moroccan style, it’s small and very friendly. Lots of personal attention.Strong on hospitality. Quiet but in excellent central location for the Medina.

Cons: As above its traditional and in keeping with surroundings so there is no tv, kettle etc. Tiled floors are cold in winter.

Daniel

2 years ago

9.0

Jordan

2 years ago

9.0

Lucia

2 years ago

10.0

Our stay was perfect! Great location, Staff and very good breakfast. The riad and the room are very well decorated. The terrace is big, with a great view.

Shahid

2 years ago

10.0

The Riad is very well kept and well managed. The lodgings are beautiful and well located. The staff is very efficient and works with full dedication. The owner, Pat, also went above and beyond to make our stay worthwhile. Definitely, deserve five stars.

Cons: Nothing.

Nicole

2 years ago

10.0

Thoroughly enjoyed our stay! The Riad arrange our transfer and met us on arrival. Staff were all friendly and professional and beautifully Riad which gives a feeling of warmth and true Moroccan hospitality! Highly recommend.

Quiny

2 years ago

9.0

everything was perfect. strategically located

Chrysanthi

2 years ago

10.0

I had an amazing stay at the Riad. It is in a great location with all amenities near by. The staff were very friendly and professional. They all went out of their way to make my stay comfortable and a pleasant experience. Halid, Ahmet, Mustafa and all the ladies were amazing. I would certainly stay in the Riad again.

Stefan

2 years ago

10.0

everything was perfect!

Daniel

2 years ago

10.0

Luigi

3 years ago

10.0

Joanna

3 years ago

9.0

Alon

3 years ago

10.0

Arianna

3 years ago

10.0

Great location and beautiful facilities. The staff was exceptional and took care of all of our needs. The rooms were comfortable and surprisingly so quiet.

Cons: Nothing it was all perfect

L.

3 years ago

10.0

the highlight of the stay was the staff at the Riad. we were treated like family and pampered in any way possible. Big thanks to Ahmed, Haled, Dalila, Diva and Sahira that made our experience in Marrakech an unforgettable one

Cons: the location is very near the Zuk. I wasn’t prepared to walk through the narrow alleys in Marrakech but that was me. The Location is unbeatable

Joan

3 years ago

10.0

everyone and every facility

Cons: no hang up shower

MOHAMMAD

3 years ago

10.0

My 2 nights stay at this reasonably priced hotel was great in mid August. Hotel is conveniently located in old medina with large size room and a pool in a traditional setting. Very friendly and attentive staff who will genuinely try to help you. The owner of the hotel personally takes interest to take care of his guests. I will definitely recommend this hotel if you are visiting Marrakech. Location of this hotel is not on google map and could be confusing when you arrive first time but once, you are there then later it will be easier. My suggestion would be to send a message before arrival as the taxi and cars can't enter the old medina and have to drop you at the entrance of medina what is few minutes walk from the hotel.

Verified traveler

5 years ago

10.0

We experienced Moroccan hospitality and warmth at its very best here at this property. Every single staff member was so helpful kind and warm hearted during our 3-night stay and this really soothed our worried nerves at a time when we were not sure what would happen to us with the global Coronavirus situation, government bans and cancelled flights. The owner Patrick, his staff Mustangs, Khalid, “Batman” and everyone else are exceptional humans and we will never forget their kindness!

Verified traveler

5 years ago

10.0

From the moment you arrive to the moment you leave, the staff cannot pay enough attention. When you arrive you are treated to the customary mint tea with some nice small pastries. You are drawn a map as to how to get to the main square (Jemaa El Fna) from the riad, as well as other notable sites. The riad itself is very clean and looked after well. The breakfast served is great. A special note to Mustapha and Ahmed, who helped me out a fair bit. The riad is about a ten minute walk from the main square and you have to walk through the souks. To see the way to the square I recorded a video of my walk from the riad to the square (can be found on my IG TV in instagram, under ilyasayub1). I cannot fault the riad, and would definitely recommend it, if you are looking for the riad experience in the middle of the medina.

Pedro

5 years ago

10.0

2 night family stay. This place is a hidden gem. Great service and comfort.

Verified traveler

5 years ago

4.0

Stay here, but do not get their dinner, and make sure your room has a shower. We searched this place extensively. On Tripadvisor it is one of the highly recommended places to stay. We booked the Riad twice. Pros: General Cleanliness: super clean. Staff: staff were super helpful and attentive. The person working at night (Marwan) was very helpful with our requests and friendly. Breakfast: the breakfast is very nice and they offer you a good selection of breakfast items. Cons: Rooms: on our first vist, we got a room which was OK (rather small). After a while I noticed a blood stain on my pillow. I did nothing saying that they will change the sheets the day after. But they did not chnage or clean that the next day which was super bad. On our second stay, we got a room that did not have a shower. technically there is a shower head but the shower and toilet and everything is in the same 1m by 1m room. So if you do take a shower there everything will be soaked. We asked to change our room but they did not accept. Dinner: their dinner was highly recommneded online. Despite being expensive, we decided to try it. Probably it was the least delicious food we had in Morocco. They charged us 500 dirhams (~50 euros) where we could get really awesome 3-course meal for less than that in fancy restaurants! (L'ibzar <3) Hard to find: it is hard to find the riad and they dont send you how to get there. is short: sty if you get a large room, don't have dinner!

Verified traveler

6 years ago

10.0

Really nice riad. Convenient location and staff were very helpful.

Verified traveler

6 years ago

10.0

Our stay in this Riad was wonderful and made all the more exceptional by the amazing, caring staff. Every member of the team from the cleaners to the owner they bent over backwards to make sure our stay was amazing nothing was to much bother for them. They where so friendly and helpful. The place was kept clean and tidy at all times. we ordered dinner one night and it was one of the best meals I’ve had. I can’t praise this place enough and would highly recommended it, after spending a day in the busy city, the mountains or down on the coast it was alway nice to get back to the Peacefulness of the Riad. I can’t thank them enough for the lovely week we spent with them.

Will

6 years ago

10.0

Good location and very friendly and helpful staff. Enjoyed a good breakfast each day and returned to a well cleaned room every day. Staff always friendly and offering advice

steve

6 years ago

10.0

Great stay, amazing staff. Can highly recommend

Verified traveler

6 years ago

10.0

Lovely place people and service. A little difficult to find.

Sally

6 years ago

10.0

Loved it. Highly recommend!

tricia

6 years ago

10.0

Great stay... But it was out second visit to Marrakesh so we were wiser. This riad is beautiful definitely well recommend

David

6 years ago

10.0

Gorgeous riad in the heart of Marrakech. Exquisitely decorated with friendly and helpful staff. Great location, albeit hard to find without help.

Gareth

6 years ago

10.0

Outstanding service from staff throughout the stay which helped us feel relaxed in what could otherwise be quite an intimidating environment within the Medina. Staff were on hand from early in the morning to late at night to provide assistance. Especially recommend spending time on the roof terrace particularly around dusk, to experience the atmosphere. We stayed in early February and worth noting that whilst the afternoons are pleasantly warm (mid 20's) in the evening and early morning it can be cold and we needed the heating in our room most evenings and some of the communal areas in the hotel can become quite cold. Overall thorougly recommend.

Ram

6 years ago

4.0

The Riad looks spectacular in pictures but not necessarily the same in real. One of the problems is that it is a very old building that has been converted. While the bedding was fine and proper, the rest of the room including the bathroom could do better in terms of the quality of fittings and fixtures. Being old, the rooms also need more maintenance Staff is helpful and pleasant to talk to. They make a genuine effort to do the best that they can but would be far more effective if they are professionally trained and are able to develop an eye for detail Breakfast is generally after 8am and is generally OK. They are able to offer coffee earlier in the morning for a price Another thing to note is that the Riad is not accessible by car. One needs to walk 200metres at least to get to the Riad. Staff were very helpful with the movement of bags. I paid quite a steep price for this Riad and chose this because of the various positive reviews. For the price paid though, I did not feel that I got enough value for money.

Richard

7 years ago

10.0

Patrick gives excellent advice about local logistics and takes care of your every need. Riad is very beautiful and quiet

Verified traveler

7 years ago

6.0

This was a really tough review to write. If I were reviewing the riad itself, then it would easily be 5 stars. The accommodation and staff are some of the best I've seen in my many years of travelling. If I were reviewing the trip I went on, run by the riad, it would easily be 1 star. The 3 day trip to the desert was not good, to say the least. It felt very amateurishly run, especially considering the price was about 4 times higher than you could book the same trip for online. We skipped the UNESCO world heritage site entirely. Atlas studios was supposed to be a guided tour but there were no guides, ouarzazate's kasbah guide didn't speak English. And that was the best of the three days! Second day we stopped only at the big gorge, and the third day we didn't stop at all. Apart from so the driver could do his shopping. So, if you want to tour some small shops, that is a plus? And all the while, we are driving past amazing scenery and history that isn't being described to you because you are driving in silence. The tour would be a lot better with someone more knowledgeable and a set of interesting planned stops on each day to do. So, my advice: first book your tours online from far cheaper and far better organised places, then book this riad for sure. But I think if you book your activities here you will be bitterly disappointed.

Bruce

7 years ago

10.0

The setting was beautiful and service was excellent. Even though we arrived much later than expected, the staff gave us a very warm welcome including some delicious Moroccan tea and treats. Breakfast was also excellent.

Eman

7 years ago

10.0

Great place great helpful pleasant employees Picked us up from the airport. Nice Riad, I recommended to visitors.

Verified traveler

7 years ago

6.0

It was hard to find. Like a maze. Checkin was good. Was served tea and snacks. Only complaint is I’ve booked with hotels.com for many years. Never have I been asked to pay “city taxes that the police pick up every morning” I paid my taxes when I booked. They allow smoking indoors in the Indoor pool area where breakfast is served. Will not stay again.

Verified traveler

7 years ago

10.0

A beautiful renovation of a traditional Moroccan home. My daughter, teenage granddaughter and myself had a wonderful stay at the Riad thanks to Patrick and his friendly and helpful staff. I happily recommend Riad les trois palmiers for a unique stay in Marrakech.

Jean

7 years ago

8.0

Amazing service and a lovely historic venue. The entire staff made us feel like we were part of their family. Comfortable accomadations.

Verified traveler

7 years ago

10.0

Very nice riad in a quiet spot. This area has many riads and is removed a bit from the crowded souks nearby. It's very close to the Palace and safe. The staff is super helpful. This riad and the El Bacha are connected and run by the same owner. There's a beautiful rooftop with a nice view. Breakfast was fine. We had a superior double room which is shown true to life in the hotel site picture. It was spacious and well decorated with a dual sink, green tile bathroom. The sinks were a bit high - great for taller people. The strange thing about the room was the door. It wasn't fitted to the doorway, so there was an open gap between the door and the room through which you could clearly see into the room (see pictures). To compensate, they have a curtain in the room which provides privacy. We also saw the room on the top floor, where the terraces are. It's just big enough for the bed. This riad is a great value if you're in one of the bigger rooms and don't mind a little noise.

Verified traveler

7 years ago

8.0

Second time to stay in this beautiful place. No hotels for me! Patrick the owner and his staff are so charming and polite. A joyous place to stay!

MaryAnne

7 years ago

10.0

Stay exceeded all expectations - perfectly located with attentive staff. Complimentary breakfast could be served on the roof top terrace overlooking the city. Accepted offer for riad to coordinate airport transfers which worked out perfectly.

neil

7 years ago

10.0

Patrick and his team are absolutely fantastic and look after you from the min you arrive .the riad is perfect to relax after the full on senses overload that Marrakech gives you and all of the team make your stay a relaxing and friendly stay .walking to the riad you know you are in the middle of it down narrow lanes ( easy to find ) when you venture out you are on the door steps of a souke and easy walking distance to the main square and everywhere else .the views from the terrace looking towards the mountains is fantastic .the food was good ,lots of tips and advise given for all of you needs ,we went on a excursion to the Atlas Mountains that we booked through the riad which was great and a funny day with Ali .We will be back to this haven and look forward to drinking a flag on the terrace again !!

Verified traveler

7 years ago

10.0

Helpful and welcoming staff Homely atmosphere Great location, minutes walk to the souk

Craig

8 years ago

10.0

A quiet and relaxing oasis in the middle of the Medina. The facilities and staff will spoil you for your entire stay. Winding staircases open up to roof top terrace. Access is via narrow pedestrian ways, but don't be intimidated. Finding your way is all part of the charm.

Amy Buck

8 years ago

10.0

Pat, Caroline and the staff are top notch. The fun of the riad les trois palmier el bacha is getting lost through the narrow pathways. The attention to detail and comfort of the guests is superb

Verified traveler

8 years ago

10.0

Patrick welcomed us with mint tea and checked us in well before check in time which was brilliant as our flight was super early. We had a superior room on the 1st floor with en suite bathroom and king size bed. The staff were so attentive throughout the whole stay. Nothing was too much. They brought breakfast up to the terrace everyday and mint tea whenever we were about. The Riad was an oasis of calm and a great place to relax after a crazy day in the souks.

Saira

8 years ago

10.0

A wonderful stay at the Riad, a big thank you to Patrick, Caroline, Hameed, Amin and all the staff who looked after us so well. The Riad is a true gem and a beautiful oasis. Within walking distance to the Souk and the square, but hidden away from the craziness of the medina, which we loved. Would definitely recommend this Riad.

maryam

8 years ago

10.0

Great location, lovely staff. Spent 5 nights there, careful about the charges stated on Expedia website. It is not actually 1.5 MAD, it's in euros. But the hotel accepted 1.5 MAD from us.

Madeleine

8 years ago

10.0

Getting to the Riad is a bit dodgy, but we had a very nice guide who led the way through several inner passageways and took care of our suitcases right up to the front door of the Riad! You soon get the hang of getting there on your own. And at night, we had a security officer who made sure we got to our front door safe and sound! All staff at the Riad were very helpful and good humoured throughout our one-week stay. The only aspect of the Riad which takes getting used to is not having windows looking out. But this was remedied by a lovely sun terrace with an overview of Marrakech.

Mohammed

8 years ago

8.0

Let me start by saying the staff are extremely helpful and polite as well as the owner Patrick. Location a little hard to find at first but very close to the main square. Only downside for us was no wifi in rooms so had to go to lounge to use wifi.

Dean

9 years ago

10.0

Superb hotel, superb location, superb people. Superb stay. Highly, highly recommend you stay here.

bouchra

9 years ago

8.0

Our stay was amazing. The owners and staff members were welcoming and helpful. They also made us feel comfortable. I would recommend this hotel highly

John

9 years ago

10.0

We stayed as a couple on a the ground floor of the Riad. The room was excellent with good en suite. The Riad itself has great views over the city and is within walking distance of the souks. The staff were great and nothing was too much trouble. We were given fantastic advice for excursions - we travelled to the Atlas mountains for the waterfalls which is well worth it.

Ashley

9 years ago

2.0

I booked this hotel while in Morocco. This has to be the worst experience I've ever had booking a hotel. I booked this hotel a few hours before I decided to check in. First off, it took forever to find the hotel since there are no signs for it and also because it is in a very bad location. Second off, there is no parking for this hotel. I was told tof find street parking and then drag all my luggage to the hotel. Third, I later found out that there is no late check-in. My question is, why a allow people to book the hotel if they can't check in? By far the worst experience ever. I do not recommend staying here.

Verified traveler

10 years ago

8.0

They were absolutely wonderful to us - picked us up from the airport (at 1:20am!) and dropped us back. The breakfast was wonderful and even served out of normal times because we were so jetlagged. The service was wonderful and we even got a free room upgrade for a couple days. My only quibble is that it's VERY confusing trying to find your way to the riad and out - google maps fails you utterly (we got a sim card thank GOD but the map of Marrakech is just plain wrong in places), young neighbourhood boys will "help" you and then extort you for 20dhirems, and the diagram we were given was totally off (basically they say turn left but don't tell you which left - first/second/third/etc.). Thankfully it's very safe but this part is incredibly frustrating.

Marie

10 years ago

10.0

I thoroughly enjoyed staying here. The owners and their team do everything and a little bit more to make sure that you are comfortable and welcome. This riad is exactly as described and just what I needed on my trip. I would happily recommend staying here. The hand drawn map worked perfectly but when you get distracted and wander off course be reassured that they have never lost a guest and enjoy the fun of exploring and then getting back to the peace of the riad.

Arturo

10 years ago

8.0

Even though, we didn't have a great check in, and that we had some issues with the staff. But Patrick (the owner), manage to handle all the situations. And we are very greatful, that he call us back when we forgot the camera at the room.

Jalil

10 years ago

10.0

Very very nice service

Aqeel

10 years ago

10.0

Patrick , the owner , is just fantastic. An authentic experience as far as Im concerned. Great location ! Superb breakfast. Overal vibe is just too good to describe in words !

Verified traveler

10 years ago

8.0

Patrick and all his staff really went out of their way to make us comfortable at this Riad. Our room and bathroom was spacious and very well furnished. Additionally, the riad is well located, serves delicious food and is beautifully decorated. We loved our stay here and would definitely recommend this place to others.

Verified traveler

10 years ago

8.0

Two adjacent old mansions have been renovated with exquisite taste by the owners. Comfortable rooms, excellent Moroccan breakfast, and good service throughout. A little hard to find on your own in the maze-like medina. A sketch and directions probably should be emailed to incoming guests. The main issue we had with the facilities was a sketchy wifi connection that was totally unavailable in our room and only occasionally available at selected spots on the property. We would have paid more to have better wifi.

Ioana

10 years ago

10.0

We stayed at this riad for 3 nights in February and overall, really enjoyed our stay. We were in the Merinide room (with two beds) on the first floor of the hotel- the room was clean, the beds comfortable and the bathroom is absolute huge and luxurious. The room photos posted by the hotel online really don't do the rooms justice - they are very nice. The soaps and shower gels provided are really luxurious too, as are the towels, robes etc. The only slight downside was that it was quite cold in the room when we arrived; of course, this is not the fault of the hotel since it gets very cold in Marrakech in February but the air conditioning unit really didn't do a very good job at heating up the room (it's not meant for this) and we didn't find the plug in heater underneath the bathroom sink until the very last night. Nonetheless, the hotel staff did provide us with extra blankets, which was very much appreciated and we were warm enough at night. We ate a meal at the hotel one night and it was very tasty. The starters (3 of them!) were particularly nice. The staff work really hard, long hours (our evening waiter stays there overnight and also serves breakfast) and are lovely. They mainly speak French. Caroline speaks English and she was really lovely and helpful with directions and general information about the city. The hotel is impossible to find in the medina on your own, so make sure you arrange a taxi through the hotel. It makes life a lot easier!

Joseph

10 years ago

10.0

Wow. This place is fantastic... The staff where amazing. Nothing was too much trouble for them. Tip. Book airport transfers via them as it will be difficult to find by yourself. We will definitely go back.

natalja

10 years ago

10.0

We loved it. Caroline the french owner and her staff are great. Retonio and natalie

Leslie

10 years ago

10.0

Traveling with an old friend from high school, we shared a room with two beds. Patrick was the most charming and helpful of hosts, and the entire staff made us feel welcome. The riad is beautifully appointed, with no detail left untouched. Ali met us at the airport, and together with Patrick, they helped us plan a desert excursion.

Stephen F

11 years ago

10.0

As stated "the best". This 'riad' should serve as a benchmark for all accommodation establishments. Exemplary in all areas of service, cleanliness etc.

Honeymooners

11 years ago

10.0

My husband and I had a great experience in this hotel, where we were able to spend quality time. Patrick and his wife (the owners) have put together a beautiful space with a great terrace to relax if the city is too intense during the day. Location is in a quiet area, easy to get to and close to the action.l

Riad Les Trois Palmiers El Bacha

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Double Room

Breakfast Included

$191.00

Standard Double or Twin Room

Breakfast Included

$168.00

Superior Double or Twin Room

Breakfast Included

$204.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

2:00 PM

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Internet

Pets

Parking

Children and extra bed policy

Reviews (241)

Customer Reviews & Ratings

9.5 / 10

Asenster

Virginie

Emma

LAETITIA

Annachiara

Derrij

Tomoko

Flavia

Nicole

Keira

Fabio

Jean

Daniela

Ludivine

Lynn

Hamza

Peter

Karine

Bastien

MARGARET

philippe

ambra

aljannatj

Patricia

Blaž

Marco

Noor

Anthony

J

V1061DJallang

Bethany

Valentina Ciummo

Ruth

Meriwether

Mary

Scott

L1503VJstephanied

Van

Emma

Milan