Riad Pachavana
Chain: Not Available
Description
Luxurious Hammam and Rooftop Terrace
Discover the charm of Riad Pachavana, a converted family home in the heart of the Medina. Unwind in the hammam or enjoy breathtaking views from the rooftop terrace.
Exquisite Moroccan Design
Indulge in the perfect blend of Moroccan and contemporary style in our air-conditioned suites. Each suite offers views of the interior patio, ensuring a peaceful and relaxing stay.
Culinary Delights and Exciting Activities
Start your day with a delightful continental breakfast on the patio. Experience authentic Moroccan cuisine in the restaurant or on the terrace. Take advantage of free Wi-Fi, satellite TV, and 24-hour reception services for a memorable stay.
Experience the magic of Marrakesh at Riad Pachavana. Book now for an unforgettable stay in this enchanting oasis.
Sentiment Analysis
Friendly staff
Great location
Comfortable beds
Good breakfast
Popular Amenities
Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
Car hire
Massage services
Packed lunches
Hammam
Private check-in/check-out
Shared lounge/TV area
Availability Side
Superior Double Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The unit comes with tiled...
Superior Twin Room
Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides air conditioning.
Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a positive aspect.
Service
Service was generally appreciated, with friendly and attentive staff.
Location
The hotel is located in a great spot close to key landmarks and public transport.
Room Quality
Rooms were comfortable and tastefully decorated, providing good sleep quality.
Amenities
The amenities offered were satisfactory, with some guests enjoying the pool and gym.
Value for Money
Mixed opinions on pricing, with some guests feeling it was reasonable given the location while others found it a bit high.
Food and Beverage
Breakfast and restaurant services were well-received, with fresh and delicious options available.
Overall Experience
Most guests had a positive experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
3:00 PM
Check Out
11:00 AM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (447)
Kathrin
2 days ago
7.0
Jean luc
3 days ago
10.0
Åse Bodhild
5 days ago
10.0
Fantastisk flott Riad. Veldig hyggelig personale som alltid var behjelpelige.
Cons: Ingenting
Neoklis Andreas
5 days ago
10.0
Η εμπειρία μας στο κατάλυμα ήταν πραγματικά υπέροχη. Το προσωπικό ήταν ευγενέστατο, εξυπηρετικό και πάντα πρόθυμο να βοηθήσει με οποιαδήποτε ανάγκη ή απορία. Το δωμάτιο ήταν καθαρό, άνετο και πολύ προσεγμένο, δημιουργώντας μια αίσθηση χαλάρωσης μετά τις βόλτες στην πόλη. Η τοποθεσία ήταν ιδανική, κοντά σε όλα τα βασικά σημεία ενδιαφέροντος, ενώ το κατάλυμα είχε μια πολύ φιλόξενη ατμόσφαιρα που μας έκανε να νιώσουμε σαν στο σπίτι μας. Συνολικά, ήταν μια εξαιρετική εμπειρία και σίγουρα θα το επιλέγαμε ξανά! Το συνιστούμε ανεπιφύλακτα.
Andrea
1 week ago
8.0
Staff gentile, camera carina, bagno super! Al nostro arrivo ci hanno offerto del tè e spiegato come spostarci in città, l’indomani nonostante partissimo molto presto ci hanno fornito la colazione la sera prima.
Cons: La porta della camera era trasparente, potevi chiudere solo con le tende. Un po’ di attesa per il check in al nostro arrivo, ma a parte questo tutto okay
Jolande
1 week ago
10.0
Sfeer en ligging
Cons: Nvt
Williams
1 week ago
10.0
Clean, comfy, perfect location, friendly staff
Julia
1 week ago
10.0
Acabamos de regresar de Marrakets La ubicación esta en la Medina , pero esta en zona tranquila y segura . Un Riad precioso, no le falta de nada., un Roostof con una de las mejores vistas y un spa con Hamman super bueno. Lo lleva una familia Marroquí y son absolutamente serviciales, resolutivos y adorables. No podemos dar menos de una puntuación menor a 10 porque nos hemos ido super contentos. Muy recomendable sin duda.
Cons: Todo perfecto
Susan
1 week ago
10.0
Clint
2 weeks ago
10.0
Séverine
2 weeks ago
9.0
Riad très propre, très calme. Le personnel est aux petits soins.
Cons: Rien
Ian
2 weeks ago
8.0
Pauline
2 weeks ago
9.0
Excellent séjour au Riad Pachavana avec un point d'honneur pour toute l'équipe (Ahmed, Achraf, Ayoub, Brahim, Ramisa..) toujours prêts à rendre notre séjour encore plus agréable. Le Riad est très beau, bien entretenu et le toit terrasse joliment décoré aussi avec une vue imprenable sur les toits de Marrakech. L'emplacement est idéal pour se déplacer dans tous les points touristiques rapidement. Super Hammam et massages.
Cons: Honnêtement, je n'ai rien à mentionner dans cette partie. Il n'y a rien que je n'ai pas apprécié.
Lise
3 weeks ago
10.0
Karen
3 weeks ago
10.0
Very traditional. Fabulous roof top
Jade
3 weeks ago
10.0
Alison
3 weeks ago
8.0
Tom
3 weeks ago
10.0
We loved the oasis of calm with the beautiful little pool. The riad is beautifully decorated with Moroccan art and sculptures. The room was perfect with a lovely outlook over the central courtyard. The staff were incredibly friendly and helpful. They went above and beyond with advice and organisation to make our stay extra special. It was my partner's birthday and they'd decorated the room and provided us with birthday cake, music and singing on our arrival. We would 100% stay here again on a return to Marrakech.
Floor
1 month ago
9.0
Was een nette Riad met vriendelijk personeel. Lekker ontbijt en een top ligging. wij zouden hier zeker opnieuw verblijven en de massage is ook super fijn. Ontzettend behulpzaam!
Cons: -
Giuliana
1 month ago
8.0
La struttura in se, e la colazione
Cons: Sul Check in hanno tardato per pulire la stanza e in piu hanno dovuto montare la tenda perche altrimenti la porta restava aperta
Caroline
1 month ago
10.0
Un véritable coup de cœur ! Le Riad Pachavana est une pépite nichée au cœur de la médina, idéalement situé pour tout faire à pied, et pourtant d’un calme absolu. Le lieu est sublime, l’ambiance paisible, et le service d’une rare qualité. Nathalie, la propriétaire, incarne l’hospitalité avec élégance, tandis que Hamissa, la manager, se plie en quatre pour que tout soit parfait. On s’y sent instantanément comme à la maison, entre douceur et générosité. Et en bonus, les tajines sont tout simplement extras. Une adresse à découvrir les yeux fermés.
Susana
1 month ago
10.0
La responsable, Khamissa’s, se mostró muy atenta y servicial con nosotros, dispuesta a ayudarnos y aconsejarnos en cualquier aspecto que necesitáramos, incluso conseguir buenos precios 😉
Cons: Nada
Joanne
1 month ago
10.0
Le lieu, la propreté, le personnel et l’accueil
Cons: J’ai tout aimé
Morgane
1 month ago
10.0
Absolutely loved our stay at this charming riad in the heart of the Medina. The staff went above and beyond to make us feel welcome — nothing was too much trouble. The breakfast was delicious and beautifully presented each morning. The location couldn’t be better, just steps away from all the sights yet perfectly peaceful once inside. A true little bubble of calm in the hustle and bustle of Marrakech. Highly recommended!
Cons: /
SaskiaAerts
1 month ago
9.0
Heel vriendelijk personeel, rustige ligging, mooie binnenplaats en dakterras, lekker ontbijt, mooi ingerichte kamer
Mélody
1 month ago
10.0
L'ensemble du personnel est vraiment au top : très professionnel, disponible, accueillant, très attentionné, chaleureux. Le Riad est magnifique, décoré avec beaucoup de goût et très chaleureux. On s'y sent extrêmement bien. Le petit déjeuner très bon et le dîner vraiment délicieux. Le tajine poulet citron succulent. Le personnel nous a accompagnés et aidés pour l'ensemble de ce que nous voulions faire pendant notre séjour : prise en charge à l'aéroport à l'arrivée et au départ, réservation au restaurant que nous voulions, commande de taxis, organisation d'une excursion sur mesure dans la vallée de l'Ourika avec un chauffeur privé qui était très professionnel et attentionné. Nous recommandons vivement sans hésitation et nous espérons y retourner rapidement !
Cons: Rien
Elaine
1 month ago
10.0
Rodrigo
1 month ago
10.0
Staff, location, swimming pool, terrace, especially the manager (Mme Khamissa)
Jillian
1 month ago
10.0
Beautiful riad with lovely staff
Cons: Liked everything but like most properties in the medina - just note it is no alcohol
Catherine
1 month ago
10.0
Anne
1 month ago
10.0
All the staff were extremely helpful, polite and respectful and went above and beyond to ensure our stay was excellent.
nuria
1 month ago
10.0
Kévin
1 month ago
10.0
Le Riad Pachavana était incroyable! Khamissa et son équipe avec Ahmed et Ismail étaient aux petits soins avec nous (petit déjeuner au lit le premier jour)! Toujours avec le sourire et hyper disponible! Nous le recommandons sans aucun problème! Nous logerons avec plaisir la prochaine fois
Gautier
1 month ago
10.0
Personnel, accueil, gentillesse, calme, propret et services sur place.
1 month ago
10.0
van Brugge
1 month ago
10.0
1 month ago
10.0
AKIM
2 months ago
10.0
Le cadre, l’emplacement le personnel aux petits soins.
Cons: Parking si vous voulez louer un véhicule
Sandra
2 months ago
10.0
Séjour exceptionnel, tout le personnel sans exception est incroyablement professionnel, dévoué à ses clients. Les services du riad sont juste parfait. La chambre était spacieuse, la sdb également. La literie était top, l'hygiène impeccable. La nourriture, petit déjeuner incroyable. Le riad est terriblement beau. Notre seul regret est de ne pas avoir pu y séjourner plus longtemps Merci pour l'accueil chaleureux, et votre professionnalisme
Anonymous - Netherlands
2 months ago
10.0
Great service, very clean, traditional, great breakfast!
Sarah Dorsaf
2 months ago
10.0
Caetano
2 months ago
9.0
Sehr liebevolles Personal, was uns immer sehr geholfen hat!! Relativ gute Lage zur Medina Sauberes Riad, Zimmer wurden jeden Tag gereinigt Genug Platz im Zimmer Abholung vom Flughafen wurde gut organisiert
Cons: Duschkopf nicht ideal Früh am Morgen wurde man durch die Vögel geweckt, kann man als Vor oder Nachteil sehen :) WLAN im Zimmer ausbaufähig Kleiner Pool unten am Empfang
Karry
2 months ago
10.0
L’emplacement est super, proche de tout ! Le personnel est très gentil et le Riad est très calme. Le petit déjeuné était très bon.
Agustina
2 months ago
10.0
La amabilidad de todos hizo que nos sintiéramos muy cómodas y cuidadas, siempre disponibles para lo que necesitáramos .
Cons: Nada
Marion
2 months ago
10.0
Le Riad était magnifique et l’équipe d’une gentillesse incroyable.
Sara
2 months ago
8.0
The friendly staff, the wonderful breakfasts and the comfortable beds were a welcome relief from the traffic madness of the Medina.
Cons: The madness of the medina
François
2 months ago
10.0
Le personnel au petit soin. Tout le monde fait attention que vous passiez un très bon séjour. Vraiment top! Le petit-déjeuner est aussi très bon.
Eliane
2 months ago
10.0
La chaleur humaine, le confort, la beauté, la situation. Ce Riad est magnifique et si joliment décoré, que du bon goût Par dessus tout, un personnel d’une gentillesse exceptionnelle qui nous a sincèrement beaucoup touchés. Une hospitalité bienveillante. On se sent bien dans ce Riad. Coté cuisine : délicieux 😋 Merci à tous 🥰🥰🥰
Cons: Mais rien ! Tout est parfait
cyrille
2 months ago
9.0
Accueil parfait Disponibilité du personnel Qualité du petit déjeuner Confort des chambres
Cons: Chambre en RdC un peu bruyante la journée Travaux en cours dans la chambre mitoyenne
Sam
2 months ago
8.0
John
2 months ago
9.0
Alles
Caroline
2 months ago
8.0
Très bien situé. Décoré avec beaucoup de goût. Très bonne literie. Le personnel est au petit soin pour vous
Eliane
2 months ago
10.0
Très bel endroit, très bien décoré, au calme malgré le bruit extérieur qui reste à l’extérieur. Personnel très agréable et aux petits soins
Cons: Rien
Philippe
2 months ago
9.0
La gentillesse du personnel et l'équipement général du Riad. Le lit king size extrêmement confortable.
Cons: Le pommeau de douche qui éclaboussait dans tous les sens !
Pauline
3 months ago
10.0
Tout était parfait, nous avons passés 2 nuits dans le Riad et l’accueil était vraiment parfait!! L’équipe est super! Tout est très propre, le repas était super! Vous pouvez venir les yeux fermés ☺️
Xavier
3 months ago
10.0
Todo, es como estar en casa, todas las comodidades posibles, todo muy limpio, el desayuno muy variado y rico, a 15min andando de la plaza Jemma el-Fna. Estas dentro del riad y no se oye nada del exterior. Mención especial a Ismail y Ahmed, y la mujer de la limpieza, por el trato que hemos recibido mi hija y yo, muy buenas personas y te ofrecen toda la ayuda posible. La habitación que nos dieron muy bonita, con las camas muy cómodas. Recomiendo 100% este riad
Nadia
3 months ago
9.0
We stayed with friends and teenage kids. We loved it! The rooms were beautiful, the staff wa very kind and available and the breakfast was varied and almost customized to each table. Thank you to Khmissa and Ismail for making our stay conformatble and enjoyable. We will be back.
Cons: I wish the breakfast area had air conditionner.
Chamaa
3 months ago
10.0
Le service dans le Riad… les personnelles sont magnifiques sociables amicales…..
Cons: Très propre
Sergio Emanuele
3 months ago
10.0
Nonostante il riad sia molto bello esteticamente, molto pulito, posizionato perfettamente e offra tutti i servizi di cui avrete bisogno, il punto di forza è il personale, capace di farti sentire a casa anche in un continente diverso dal tuo.
Nathan
3 months ago
10.0
A gorgeous Riad hidden within the medina streets, a true feeling of Marrakech’s rich history , beautiful architecture and design. The hosts and team at Pacha are so welcoming and warm and make sure that you feel comfortable. Always there to help out and accommodate. The place is spotless clean. Really can’t go wrong with price, location and facilities here !!! Will definitely be staying here anytime I come to Marrakech. I want to thank the staff for such an amazing hospitality and hope to share a stay with yous again! Thank you for accommodating us
Cons: 0 things to say was spectacular
Tracy
3 months ago
10.0
Welcoming, inviting, comfortable, fabulous decor.
Guinard
3 months ago
10.0
Tout à été vraiment parfait. L’accueil, le personnel, le petit déjeuner, les infrastructures… Un grand merci à Ashraf, Ahmed, Ismail ainsi qu’à tout le personnel pour leur grand amabilité et gentillesse tout le long de notre séjour où nous nous sommes vraiment senti comme chez nous. À très bientôt j’espère !
Nijo
4 months ago
9.0
Thegreenish atmosphere
Cons: No table in the room
Marlene
4 months ago
10.0
Very kind hosts! We had dinner at the riad and the food was delicious! Perfect location. You can easily walk everywhere. Cute little swimming pool and amazing rooftop terrace. The breakfast was also delicious and we had everything we needed, including freshly prepared omelett on request.
Cons: Everything was fine
Linda
5 months ago
10.0
We absolutely loved Riad Pachavana the moment we arrived we were met at the Taxi by Ahmed who took our suitcases whilst we walked to the Riad . Once inside experienced an oasis of calm we were welcomed with mint tea the manager Khamissa checked us in and gave us maps and great advice on where to go and what to see . Our room was lovely and we had the best sleep in the most comfortable beds with crisp white bed linen . Our meal was lovely on our first evening. Throughout our stay we could not fault this hidden gem a big thank you to Khassima Ashraf Ahmed Abdul Joudia & Fatima they could not do enough for us . Breakfast was plentiful fresh and varied served on the roof terrace each morning . We would definitely return to Riad Pachavana and would like to thank all the staff who made our stay memorable!
Cons: Nothing we could not find anything we didn’t like
William
5 months ago
9.0
Thiago
5 months ago
10.0
The staff was lovely. They helped us with activities we wanted to do in the city. They also helped with providing drivers of their trust to take us to different places. The breakfast was really good, freshly made and no processed foods involved. The room was also nice and cleaned and the location itself is as good as it gets.
Cons: Honestly nothing comes to mind. It would have been nice to be informed of the tourist taxes that we have to pay as we didn't expect it to be so high but other than that nothing to report.
Joel
5 months ago
10.0
The manager (owner?) of the property really takes charge of every element, from waiting to escort us to the hotel from our arranged car service, to providing us a detailed orientation including recommendations for dining and activities, to following up on general affairs of the hotel. All the staff were super accommodating and friendly, would recommend this place to anyone visiting Marrakech.
Stewart
5 months ago
7.0
Staff were great
Cons: Other guests were very, very noisy throughout our stay. They should have rented a house
Sandhu
5 months ago
10.0
Anne
5 months ago
8.0
Elana
5 months ago
10.0
Liam
6 months ago
7.0
Anna
6 months ago
10.0
Staying at this Riad was an absolute dream. Tucked away within the bustling Medina, it felt like stepping into a peaceful sanctuary the moment we walked through the doors. The contrast between the lively streets outside and the serene, beautifully decorated courtyard inside was nothing short of magical. The staff were incredibly welcoming and warm—genuinely attentive without being intrusive. Every interaction felt personal and sincere, which made us feel right at home. Our room was tastefully decorated in traditional Moroccan style with vibrant tiles, soft lighting, and comfortable bedding. The attention to detail was evident everywhere—from incense sticks on the table to fragrant toiletries. Breakfasts on the rooftop terrace were a highlight: fresh fruit, warm bread, jams, and the most delicious mint tea... We also appreciated how the Riad balanced authenticity with modern comforts like air conditioning, and hot showers—all while maintaining a very local, artisanal feel. We would return in a heartbeat and recommend this Riad to anyone seeking a true Moroccan experience with warmth, charm, and tranquility. An unforgettable stay that made our visit to Marrakech truly special!
Cons: If there’s one thing to note, it is that at times the atmosphere was less tranquil due to noisy families with young children. We were lucky as we only had to put up with it on the last day of our stay. While understandable, it did take away slightly from the otherwise serene and romantic ambiance. I believe this Riad would be even more perfect as an adults-only retreat, ideal for couples and solo travelers seeking peace and quiet.
Annette
6 months ago
9.0
Emily
6 months ago
10.0
Delicious big breakfast, very clean rooms, great location and lovely staff
Cons: Nothing
Isabella
6 months ago
10.0
Carolyn
6 months ago
10.0
Breakfast was good excellent. The Riad offered a comfortable stay with a relaxed, welcoming atmosphere. The staff were outstanding—friendly, attentive, nothing was too much. Breakfast was excellent and they fully accommodated our needs. The Tagine we had for our evening meal was the best we had whilst in Marrakech. The cool dipping pool was clean and perfect after a hot day. Altogether, a fantastic experience
Cons: Nothing
Adriana
6 months ago
10.0
Wonderful experience, they are so friendly and good hostess, thank you for everything I will come back, I recommend this place
Gemma
6 months ago
10.0
Pedro
7 months ago
8.0
The place is absolutely beautiful and it is very well located. Great breakfast served. If you need a breakfast box… might not happen.
Cons: The beds are not very comfortable and the staff, although very friendly, might not be the most efficient. My breakfast box that I asked for so many times as I was going to leave early… never happened and no one knew nothing…
Teresa
7 months ago
9.0
Christine
7 months ago
10.0
Very relaxing place with outdoor terrace looking onto Marrakesh. Lovely friendly staff always wanting to help. Yusuf and Ramisa were very friendly and helpful throughout our whole stay.
Cons: Everything was great
Martyn
7 months ago
10.0
From the moment you arrive you are made to feel very welcome. Road Pachavana sums up the essence of Morocco. Warmth, charm, history and friendship. The hammam spa was outstanding. Highly recommended if you are visiting Marrakech.
Cons: Nothing
Simon
7 months ago
10.0
It is a lovely building, well maintained and very comfortable. The pictures on the advert are very accurate. Tranquility away from manic streets and just a 20 minute walk to the main attractions in the centre of the madina eg Jamaa el Fna and Koutoubia Mosque. All the staff were wonderfully kind and helpful….constantly tending to the rooms and public areas of the Riad.
Cons: Nothing
Ian
7 months ago
10.0
Everything about the Riad was excellent: room size, breakfast, decor and layout but most of all, exceptionally helpful staff.
Cons: Initially we had a room where the shower wasn't satisfactory. We were moved immediately to another room.
Subash
8 months ago
10.0
Excellent experience of staying in a Riad at Marrakech. The staff were especially good, very friendly, efficient and they went over and above in assisting with our requests.
Eleanor
8 months ago
9.0
Beautiful traditional Riad. The staff were so helpful and friendly. Ashraf in particular made our stay memorable. Mustafa served us breakfast every morning and always had a smile on his face .
Cons: Nothing
Alice
8 months ago
8.0
Interesting riad with lovely trees and plants and good views from the terraces. Friendly and helpful staff and good bedrooms with lots of hot water .
Cons: Not easy to find good restaurants nearby for dinner in the evening
Tracey
8 months ago
10.0
You approach the Riad through narrow streets and enter through a huge wooden door into a amazing space which contains a small spa pool and lush green plants. Its really welcoming after the drive from the airport. The room we stayed in was Beautifully decorated in traditional Moroccan style, huge walk in shower, private enclosed outdoor space. Breakfast was served between 8-10am on the rooftop with a choice of seating areas both covered and open space. We had a slightly different breakfast each morning the selection was brilliant and plentiful. Staff where really accommodating, couldn't do enough to ensure you were happy.
Cons: No facilities in your room to make a hot drink when you awaken. No fridge in the room to store cold water. I guess this might be one of the things that makes staying in a Riad different to staying in a hotel room.
Joyce
8 months ago
9.0
The Riad was in the centre, close to everything. It was clean. The rooms were also clean daily. Breakfast was lovely with freshly pressed orange juice. The staff were exceptional, going over and beyond to make you happy and comfortable.
Cons: Stairs.We were on the top floor. (2nd floor). It will be difficult for someone with mobility issues. However, staff were happy to carry your luggage upstairs on arrival and departure.
Ronak
8 months ago
8.0
Riad Pachavana was a good distance from the airport, costing about 80D day or 120D night. Taxi will drop you at road derb lamsaubr, then its 2 minute walk down that alley and riad is on the right. Feels safe in that area at night. We had junior room on first floor and it was quite and clean. They have aircon for heat as March morning and evening are cool. We loved the big bath, as my daughter could splash in it. The outdoor pool is not heated, so no one used it. Breakfast had limited vegetarian options-bread, cheese, fruit salad, olives. sim card shop round the corner on rue gza, going right there was Good vibes coffee shop for plant based hot drinks, going further 8 mins was veg friendly resturants- Broc the Kasbah and opp is simple resturant which we loved and further 5 mins is Kui-zin buffet with veg options. Secret garden and bacha museum were 12 min walk but jemaa alfnaa is 20-25mins. Marjorelle gardens is a must see and is walkable 15mins (book few days ahead). We liked our location if you like walking and it was child friendly.
Sarah
8 months ago
9.0
Flower
8 months ago
10.0
The room was clean ground floor really comfortable bed .all the staff where super helpfully would stay here again
Cons: The narrow streets that lead up to it
Michelle
8 months ago
9.0
What a wonderful calm tranquil Riad in the heart of the hustle and bustle of Marrakesh. It was everything we wanted and more! Beautiful breakfasts, lovely rooms, such a gorgeous setting with little areas to sit and chill. A lovely roof terrace for a bit of sun or you could sit in the cool areas around the pool. Wonderful location as we could walk to the souks, YSL museum & gardens etc. The staff couldn’t have been more friendly and helpful, thank you for a wonderful stay! ❤️
Cons: It’s a shame that the Riad didn’t serve alcohol but I think that is the case with most of Marrakesh. There are a few restaurants around that do. Although the hotel does serve alcohol free wine.
Sallie
8 months ago
10.0
Amazing break with friends to Marrakesh. Enjoyed every part of it x
Mhairi
9 months ago
10.0
Beautiful Riad in a fantastic location so peaceful in the midst of Marrakesh. The staff were all fantastic and extremely helpful, they wen’t above and beyond when asked for anything. Our room was spacious and clean with amazing views of the Riad.
Hendrik
9 months ago
9.0
If you want a western style hotel look elsewhere. If you want to experience the real Marrakech experience this manor is the ticket, conveniently located near the Doukkala gate and the souk. Personnel was really friendly and helpfull.
Cons: Nothing really
Thandilicious
9 months ago
1.0
The staff were friendly and felt sorry for us
Cons: The conditions do not match the description provided on your platform. Specifically: The room is not clean. Stained, dirty rugs and dirty seating. There is no Wi-Fi in the room despite it being advertised. We had a leak in our room water on the floor The heating is insufficient, and the room is freezing. We Had to sleep with jumpers, leggings and socks on. They told us that the A/C would warm the room in an hour, nothing we called the staff member back and he said it was not working, sorry. We met a couple staying in the property in the morning and they too said they were very uncomfortable and extremely cold and slept with their outdoor clothes on at night. The hot water runs out after one shower. This stay was intended to celebrate my mother who turned 78 and my sister’s 35 birthdays, and it has been very disappointing. The only nice thing was the staff that worked there, so wonderful. We checked out after 1 night, we were due to stay 3 nights. The owners refused to refund us.
Gordon
9 months ago
9.0
Lawrence
9 months ago
9.0
Richard
9 months ago
9.0
lovely quiet Riad, well-placed away from the hectic main square. great to have breakfast served until 10.30. staff really nice and the rooftop terrace perfect for relaxing during the day / evening
Cons: nothing
Alan
9 months ago
10.0
Location was good. Not to far in the Madina so no noise from the souks. Rooms were nice and clean. Breakfast was good. The staff was amazing.so friendly and could not do enough for you
Cons: We had our room on the ground floor and got woken up a couple of times with people coming and going.
Ruaidhri
9 months ago
10.0
Andrew
9 months ago
6.0
Family trip to Marrakech. The location was nice, it's an 3 min walk off a busy street but on the quieter side of the Medina. A 15-20 min walk from the main square in one direction and a 15-20 min walk to the new town and Majorelle Gardens in the other. The hosts were great, they arranged a taxi to pick us up at the airport and then met us in the Medina to walk us to the Riad which I'd highly recommend. We had dinner the first night at the Riad, a good chicken tagine. After a long day of travel it was nice to not have to leave to eat. We spent 4 nights so Breakfast everyday could have used some variety as it was repetitive.
Raffaella
9 months ago
10.0
staff is fantastic, in particular Yussef and Ramisa; the cleaning ladies are splendid. the Riad is very central, breakfast is very nice. the best part of the Riad is for sure the staff working there.
Cons: nothing
Christos
9 months ago
7.0
The staff were really kind and helpful. There was always someone available 24/7.
Cons: The bath tub in our room (Perle) flooded; the water didn’t flow properly and it felt like raking a shower in a pond after the first couple of minutes in the shower. It would be nice if the breakfast had more fruit and protein options (like boiled eggs).
Katayoun
9 months ago
8.0
The staff is very nice and friendly, charming hotel
Gary
9 months ago
9.0
Wonderful staff in a charming, well located riad. It’s within the medina and an easy 10 minute walk to the souks or new town outside medina.
Cons: Nothing.
Oliver
10 months ago
9.0
Very clean and comfortable. Youssouf and the rest of the team were very hospitable throughout and couldn’t do enough to help when needed. Situated in a good area with easy access to all the major attractions.
Cons: Nothing to dislike!
David
10 months ago
9.0
Staff are brilliant - Yusuf and his colleagues were very helpful: organised an online map of the city, transport, everything. Without their help, I don’t think we’d have got round the city easily - Marrakech is a crazy maze. Commendable. Breakfast was fine, if a little chilly in the open in January!
Cons: Minor issues - curtain rail fell off, toilet rather exposed…
Jennifer
10 months ago
10.0
Very pretty oasis of calm right in the heart of the Medina in Marrakesh. The staff were absolutely lovely, very helpful and very kind especially Yousef and Ashraf.
Nico
10 months ago
10.0
In our opinion Riad Pachavana is the perfect Riad for a stay in Marrakesh. The location is perfect to explore the Medina, the breakfast is amazing and the building is enchanting. I can highly recommend this Riad and I would book it again if I return to Marrakesh one day (hopefully soon!). The staff was very friendly. Big thank you to everyone and especially to Ashraf and Yussuf who supported us during our whole stay.
Cons: Nothing
Adrien
10 months ago
8.0
L.castro
10 months ago
10.0
Everyone at the Riad was warm, helpful, and exceptionally friendly.
Ubaid
11 months ago
10.0
Extremely helpful staff. The rooms are cozy and comfy. The staff went out of their way for help us. The location is brilliant - just away from the busiest parts of the medina.
Cons: The washrooms could have had more lighting. The AC/heating was not always keeping the room warm enough so we had to request for an additional heater, which the staff promptly provided
Maciej
11 months ago
8.0
Great place to stay, we had 5 days trip to Marrakech and this Riad had a nice cultural theme. We only stayed there for nights, spending whole days walking around Medina, but highly recommended. Special thank you for Josef who was very helpful during our stay.
James
11 months ago
8.0
Ragith
11 months ago
10.0
friendly stuff
Caroline
11 months ago
8.0
Lovely roof terrace. Breakfast on the roof would have been wonderful in warmer weather. Very helpful staff. Quiet location at the edge of the medina.
Cons: Maybe the dinner on the first night, which was good but we weren't offered a choice
Mukuka
11 months ago
8.0
David
11 months ago
8.0
Great stay! Staff very attentive especially Yousef who couldn't have done more for us! Great location, very clean and comfortable!
Cons: Rather noisy late one night with guests arriving.
Callum
11 months ago
8.0
Our room was very large and very comfortable. It was a nice peaceful haven from the busy Medina. Ashraf the staff member who greeted us throughout our stay was very nice and helpful.
Cons: They could serve alcohol on the roof terrace.
George
11 months ago
10.0
Amazing riad, and I have to give a big shout out to Yousef one of the best hosts you could ask for. I’ve stayed all around the world and that man has to be one of the best people I’ve met working in a hotel. Would do anything for you're, kind and very helpful. I am sure we will be back again!
Cons: Nothing
Márk
1 year ago
10.0
The staff were really kind and helpful, the place is very authentic, they always clean rooms, great shisha
Cons: Nothing
Paul
1 year ago
9.0
Excellent homely feel. Yusuf and the other guys were great and made us feel at home. We opted for a hammam and massage which was excellent.
Cons: Nothing really. A crying baby kept us awake one evening but this is no fault of the hotel.
Mina
1 year ago
10.0
Tyler
1 year ago
10.0
My stay at Riad Pachavana was fantastic. The Riad is beautiful, both the rooms and the common spaces. The service was fantastic (thank you Yousef). The location is very good for getting a taxi drop off. It’s in a quiet location but still close to the bustling souks. I would highly recommend to anyone.
Macatuggal
1 year ago
9.0
Christopher
1 year ago
10.0
Catherine
1 year ago
8.0
The plunge pool was big enough to swim in although it was very cold! The staff were helpful. It felt safe.
Cons: The room was quite narrow. There was no iron available . It was a bit of a walk to the centre
Kirsten
1 year ago
10.0
Great Hospitality! Riad arranged airport pick up(a must), because within the Medina a car can’t get everywhere but someone met us to walk us right to the front entrance. Easy. Khamissa and staff were wonderful ! Great suggestions for rooftop dinners, 2 amazing meals.. breakfast included was a great assortment of choices(omelette made to order)served on the rooftop deck.
William
1 year ago
10.0
Breakfast was great. The location for the Medina was ideal and above all the staff were so nice friendly and helpful. It was a home away from home…!
Cons: NIL
India
1 year ago
7.0
Clare
1 year ago
10.0
Great location. Out of the hustle and bustle of the souks but just a short 15 min walk away. Everything in the city within walking distance (longest was 30 min walk). Room was spacious and comfortable. Breakfast was lovely, and they provided plenty of food. All staff were really helpful and friendly. I would definitely recommend and I would stay again.
Cons: Nothing. Fabulous stay.
Gary
1 year ago
10.0
Lovely relaxing atmosphere with very attentive staff. Rooms are spacious, nicely furnished and clean.
Cons: Nothing
Christopher
1 year ago
7.0
Other Riads give you a feeling of being at someone’s home, almost as if you were visiting friends in Marrakech. Pachavana, whether intentional or not, has a bit of a hostel vibe - and if you’re into that, then this would be a great place, eg to meet other guests while hanging out in the common area.
Cons: We stayed at several Riads and they usually give you this feeling of arriving at home and being super welcome. Some even said “this is your home”. We didn’t ever get this feeling at Pachavana, especially not upon arrival. For example, at other Riads they give a tour of the house, but in this case they just took a pic of our passports, gave us the WiFi password and pointed us to our room. We had to figure out ourselves where the breakfast is served, where the hamam is, etc. - Also, I experienced other Riads to also be a bit rustic at times, but at Pachavana there was just too much that’s not working: the sink didn’t drain, the toilet seat was broken and moved around, the safe didn’t work…
Elizabeth
1 year ago
10.0
Beautiful riad in convenient location. Extremely friendly and helpful staff. Breakfast had very good selection
Cons: Nothing!
Alison
1 year ago
7.0
Location, room, help on arrival
Cons: No hot water on one day, booked transfer to airport and had to hunt for assistance to track it down,
Allysha
1 year ago
9.0
Peaceful, beautifully laid out Riad with a swimming pool and hammam/massage services available in house. The staff were friendly and the hospitality was brilliant. The room itself was spacious and private. Breakfast was tasty. A really lovely stay, thank you!
Cons: Not much negative to say; if being picky, the shower was not very good and in fact there was no water when we needed a 6am shower (ahead of an early tour pick up). Location is not bad at all and is very peaceful, but be aware that any taxis/transfers will drop you off a few minutes away from the front door so be sure to have loaded up the route on your phone before being dropped off.
Arvid
1 year ago
10.0
Location, rooftop terrace and view, proximity to local restaurants, friendliness of staff.
Sarah
1 year ago
10.0
Everything! Rooms were gorgeous, lovely breakfasts, roof terrace was amazing and the staff were just so kind. Great location to walk everywhere you want to go!
Cons: Nothing we didn’t like
Sylvana
1 year ago
8.0
Our stay at this riad was truly delightful—cozy, welcoming, and full of charm. From the moment my husband and I arrived, we were greeted warmly by Ashraf, who went above and beyond to make us feel at home. He provided a city map, offered great recommendations, and shared valuable insights—something we hadn’t experienced anywhere else during our travels around Morocco. His kindness and dedication to excellent service made all the difference. The riad itself is wonderful, with spacious rooms that are beautifully designed, especially the unique and authentic bathrooms. The entire staff contributes to the warm atmosphere, handling everything from cooking to cleaning with care and attention. Our room was spotless and cleaned daily, which made our stay even more comfortable. We also loved the breakfast area on the roof—it’s the perfect spot to start the day. The riad’s location is ideal, close enough to walk to the main attractions but far enough to escape the hustle and bustle of the souq. We had lunch/dinner there once, and the food was delicious, prepared with heart. Overall, our experience wouldn’t have been the same without Ashraf’s hospitality, making our stay truly memorable.
Cons: While our stay at the riad had many positives, there were a few drawbacks that stood out. Firstly, I would not recommend staying in any of the ground-floor rooms, as they tend to be noisy and lack privacy. Secondly, I believe the riad would benefit from additional staff, especially when they are fully booked. Breakfast service was notably slow, even though the offerings were simple and mostly ready-made. While Ashraf was quick and efficient when present, the rest of the breakfast service often lagged, and it became a common topic of conversation among the guests. On one occasion, we were forgotten entirely and had to wait nearly an hour before going to the kitchen ourselves—highlighting the need for more staff, as those on duty were stretched too thin. Lastly, we decided to try the Moroccan bath, but it fell short of our expectations. Although we appreciated the effort and kindness of the lady who helped us, it felt more like visiting a basic local hammam. Despite being told that someone would be brought in specifically for this service, it turned out to be one of the riad’s cleaning staff. The hammam facility and massage table were not up to standard. I would suggest that the riad either upgrade this aspect of their service or consider discontinuing it altogether, as it left us feeling disappointed.
Laura
1 year ago
9.0
Beautiful riad with a rooftop view and easy walking distance to most attractions
Ruth
1 year ago
10.0
The property was beautiful. The staff were amazing. Organised transfers last minute on arrival and for departure early in the morning to the airport. Room was spacious and lovely and clean every day.
Cons: N/A
Claudia
1 year ago
10.0
Dan
1 year ago
9.0
The staff were amazing! so helpful and go above and beyond. The breakfast was large and filling so you could probably skip lunch if you wanted. The location was great and right at the start of the markets so you get to travel through it all which is always an expereaince. Pool was nice and the service was great. 10/10 to the staff !!!
Cons: Would have been nice to have some meat or eggs for breakfast as its a lot of bread.
Susan
1 year ago
8.0
Location. Staff were very helpful. It was peaceful
Cons: There were a couple of issues with our room. Shower fitting broken. Some lights didn’t work
Maddie
1 year ago
9.0
Lovely place to stay! Very very lovely staff! Great location, gorgeous Riad, nice breakfast, large bed! I would happily stay at Riad Pachavana again! The property has a lovely terrace area with lots of seating options. I can’t speak for the pool as I didn’t go in but it looked lovely! They even let us stay past check-out in the Riad communal areas due to a late flight! I also highly recommend the airport transfer as it stops you getting lost on your initial visit. There is also a family of lovely cats who live outside the Riad door!!! Some previous reviews spoke negatively about the breakfast but me and my friend were very happy - lots of variation.
Cons: I did not necessarily love how the bathroom has a decorative design feature meaning decorative gaps above the door ! However this isn’t a reason which would put me off returning !
Elton
1 year ago
10.0
We had an amazing time at Riad Pachanava. It fully exceeded our expectations! The Riad was beautiful - far more so than in the photos! Our room was lovely and we enjoyed the pool and breakfast. The managers Hamisa and Achraf were extremely attentive and helpful with all of our questions about what to do in Marrakesh and with organising excursions. All staff were lovely; a huge thank you to the chef who made the most delicious chicken tagine! We ordered it every single day of our 7-day trip! We would most definitely stay again as it is a perfect location to the square and most attractions within Marrakesh. Thank you once again!
Cons: N/A
Paul
1 year ago
9.0
Traditional boutique Riad close to the Souks and old part of the city, lovely staff made us feel safe and welcome. Nice cool pool on the patio and a terrace top eating area. Rooms were clean and spacious.
Cons: Nothing to add we had a great time
Bevan
1 year ago
10.0
We had a fabulous time at the Riad. Staff were amazing couldnt do enough for you. 100% recommend the Riad Pachavana. I give it a 10/10 it was so amazing. We prebooked dinner in the riad when we arrived and it was the right call as it took us the following day to find our bearings. Breakfast was just so good, top class. Totally Recommend
Cons: Absolutely nothing
Rita
1 year ago
7.0
Breakfast was ok. The service was great and especially Khamisa the host she was so lovely.
Cons: the rooms and bathrooms weren't wow
Marina
1 year ago
10.0
Jennylyn
1 year ago
10.0
Jessica
1 year ago
10.0
Everything
Alejandro
1 year ago
10.0
Amanda
1 year ago
10.0
A really lovely Raid, peaceful and relaxing, comfortable beds, great air con. And pleasant helpful staff.
Cons: N/a
Silvia
1 year ago
10.0
Breakfast, comfy bed. Swimming pool, great hammam and massages, great location
Cons: The floor of the room could have been cleaned a bit more, power of the shower was weak
Isabella
1 year ago
9.0
Gorgeous riad and staff were lovely. Had an amazing stay.
Cons: Location is good but a little far out from the main markets and medina, about a 20-30 min walk which was difficult with the heat.
David
1 year ago
10.0
The breakfast was excellent, lots of variety. Very relaxed atmosphere, a complete contrast to the hustle and bustle and frenatic activity which characterises the old medina in Marrakech.
Claire
1 year ago
8.0
Clementine
1 year ago
10.0
Can’t recommend this place enough - Ash and the rest of the team were so helpful throughout our entire stay and were on hand to give local recommends and help us book restaurant reservations. The room was great and had everything you could need and it was very clean.
Cons: There wasn’t anything we didn’t like. I would say it’s a little further from the main markets and souks - but we preferred this as it was quieter.
Lauren
1 year ago
10.0
Amazing couldn’t have done more to help. Really friendly riad
Khalifa
1 year ago
9.0
Ionela
1 year ago
8.0
Very nice and friendly a good feeling of Moroccan culture
Cons: The breakfast could be improved with more variation
Diogo
1 year ago
8.0
Angela
1 year ago
10.0
We loved our stay at Riad Pachavana last week. 3 nights in this beautifull Riad. The driver of the Riad has waited a long time for us at the airport due to the long Passport controls, and brought us to the riad, so nice. Our room for 3 persons (Onyx) was very big and beautifull, the (much needed) airco works very good and the wifi was perfect. The very cold swimming pool was great after a warm and hot time in the city. Drinks (soda, beer, wine) was available. When we were very tired after an early flight it was no problem to eat dinner in the Riad. There are several beautifull spots where you can relax and chill in the Riad. The staff is great, very friendly and nice to us and with our boy. When we departed very early the made an early breakfast for us, very nice. The location was perfect for us, a 10 minute walk to the medina and some nice restaurants (Le Jardin, Atay Café). Pikala Bikes, for great bicycle trips are around the corner. We would recommend Riad Pachavana to everybody and we will defenitely come back. With love from the Netherlands.
Cons: Some points of attention; glasses and cutlery not always very clean. Cork in the wineglass and the waterpressure of the shower sometimes very low. An Egg, some cheese, and tea for breakfast would made it perfect, we missed this now.
Joanne
1 year ago
9.0
Great location. Host was really friendly and helpful.
Rosqvist
1 year ago
8.0
Location, breakfast, friendly staff
Cons: Pictures look better than reality. The property was a bit outdated.
Ellen
1 year ago
10.0
We had an amazing time at Riad Pachavana. Location is perfect, everything is walking distance. The staff is so kind and breakfast is delicious.
Inês
1 year ago
9.0
The staff were very nice and always helpful. The location is very good. The bed was quite comfortable and the bathroom was also great.
Cons: The room was not very isolated in terms of noise so we could hear noise from other rooms and prayers and birds from early morning. Other than that, perfect
Claudia
1 year ago
10.0
Everything
Cons: Nothing
Darja
1 year ago
9.0
Terenia
1 year ago
10.0
Beautiful, peaceful riad. Super friendly and efficient staff. Great location.
Cons: Breakfast could be improved
Thomas
1 year ago
10.0
Very cozy riad, manager is very responsive and gave a helpful orientation on arrival.
Deividas
1 year ago
9.0
Very welcoming, responsive and accommodating staff. The place itself exceeded expectations - - lots of place to roam and relax. Hotel was fully booked and yet it felt quite and private. Location was good -- 10min walk to the heart of medina. Recommend to arrange trips with hotel as the service was excellent and safe. Quality of food and drinks was great and priced in line with restaurants in town or even slightly cheaper. Overall a truly great stay and would highly recommend.
Cons: Breakfast was good but essentially mostly sweet things -- you can ask for something else but doesn't seem that there would many other choices other than the eggs maybe.
Millie
1 year ago
10.0
Beautiful Riad on the edge of the medina. Great location for exploring the old city. Such a calm quiet escape from the chaos of marrakech! All the staff were wonderful and so helpful and friendly. Highly recommend for your stay in Marrakech!
Cons: Only thing was the WiFi didn’t work well in our room but wasn’t a big deal, worked fine in all the communal areas.
Erica
1 year ago
9.0
Beautiful property in excellent location.
Jonathan
1 year ago
10.0
The Riad is beautiful. It is set within the medina and only a few hundred metres from the busy souks. However, behind the huge wooden entrance door, the property really is a haven of peace and tranquility, the perfect place to rest and recharge after visiting the incredible sights Marrakesh has to offer. It was so nice to be surrounded by bird song!There is a gentle informality about the place which is down to the fantastic staff team who make you feel like you are one of the family and that this is your home, whilst at the same time allowing you the space to relax and chill. Our room was spacious with a really nice shower room. We were on the first floor. Air conditioning worked well. Everything was very clean. The small pool is delightful. It was the perfect way to cool off during the heat of the day. (Whilst we were there, daytime temperatures got above 36 degrees!). The seating areas around the pool and on the roof top terrace allow for space to sit whatever the weather and staff were available to serve a glass of wine , beer or soft drinks when required. Breakfast was particularly lovely, served on the upstairs terrace. Khamissa and Ashraf were incredibly helpful; providing advice about places to visit, restaurants and travel information. Khamaissa is also a talented henna artist!
Cons: In some respects, the room / property was a little run down but this, in no way, spoiled the break and if anything added to the charm! Nothing to do with the property, but if this is your first trip to Marrakesh, ensure you are at the airport PLENTY of time before your return flight. We arrived approx 2 and a half hours before our flight time and barely made it with over 15 people missing our flight! This is down to a lot of queuing for each of the security aspects. Not a problem; just something to factor in!
Tae Hyun
1 year ago
10.0
Host was very helpful and friendly
Roya
1 year ago
10.0
Ashraf and Khamisa took such great care of us. The property is ideally located so we were able to walk to most landmarks. The riad went above and beyond when helping us to arrange excursions and reservations, and even helped us to haggle with a taxi driver! They were always helpful and trying to make our stay and trips around the city as easy and comfortable as possible. At one point my shower head fell off the wall and it was fixed instantly. Because of the hospitality we received we had a truly memorable time in marrakesh. The riad is home to a few rooms but not too many so we got to know the other guests which made the experience more pleasant and intimate. Highly rate this riad.
Angela
1 year ago
10.0
Ali
1 year ago
10.0
The staff were the best thing about our whole stay in Marakesh. They were very accommodating, gave us tips even if how to deal with the locals , where are the places to visit etc. we came here during Ramadan and were fasting, they made sure that we have a delicious iftar every day. We can’t thank “khameesa” enough. She was amazing always attentive to every detail and was a great factor in enjoying our trip. The kids loved the little swimming pool. The place is quiet and we could reach every sightseeing we wanted like madras bin yousef, the souqs , main mosques on foot.
Cons: I have to emphasize there wasn’t something we specifically didn’t like . We had a big r ice room which had an air conditioning in the hot days which was perfect. If I have to say something it would’ve we wished to have more storage place for the clothes coz we were a family of four. N may be a tv would have been nice. But this wasn’t a big deal breaker for us anyway
Jerome
1 year ago
10.0
Staff is amazing! Ashraf was always going to extra mile to help! Food was great too!
Cons: Nothing
Ronald
1 year ago
9.0
The staff was very friendly and helpfull. The roof top terrace was great to relax and the end of the day.
Samantha
1 year ago
10.0
Recently stayed for 4 fabulous nights at the riad with my husband. Achraf was very helpful and the manager Khamissa was exceptional and gave us so much help with local knowledge and advice. She even personally decorated our bedroom for our anniversary! The room was comfortable and the breakfast was great. The weather wasn't kind to us so unfortunately we weren't able to make use of the loungers on the roof terrace but we will be back! The hairdryer broke and they replaced it straight away. Lovely toiletries and bath robes. Khamissa gave us a map and recommended an app to prevent us getting lost in the medina. It was in a great location, only 10/15 mins to the main part of the medina. They also arranged transport to and from the airport for us. We thoroughly recommend Riad Pachavava.
Cons: The only thing to mention is that It would have been nice to have some tea/ coffee making facilities in the room.
Zoe
1 year ago
7.0
Authentic Riad set in a very local area. Comfortable and peaceful. Amazing views from the roof top terrace.
Cons: Lack of general information about what the Riad offered eg menus and how to get drinks. Had to ask about changing money - just thought this would be written down somewhere as there wasn’t always someone around to help. Check in was slow and guests don’t get a front door key which felt strange so the door was constantly being knocked and staff didn’t answer it very quickly to let guests in.
Julian
1 year ago
8.0
Super friendly and helpful staff
Cons: A bit tired in places, dusty roof terrace and chipped crockery for breakfast. Photos make it look amazing but could do with a freshen up.
Niamh
1 year ago
10.0
Sindy
1 year ago
8.0
It was a nice property, located in a quiet area and the staff is probably the best part of this property The facilities need some maintenence, like the furniture on the patio its looking really tired.
Cristiana
1 year ago
10.0
Our experience was really great, we arrived in the late evening and we had dinner at the Riad (previously arranged). On the first day we wanted a private tour of the Medina and even if it was last minute they were able to organize it. On the same day once the got back to the Riad we found an amazing decoration for my birthday. I recommend this property!
Chiho
1 year ago
9.0
Rowena
1 year ago
9.0
The staff were great, Khamissa was so helpful with answering questions even after our stay had ended. The place was great value for a one night stay and was close to main square, the taxi drove us nearby and someone assisted in meeting us there to help with our bags. It was where we stayed for our first night in morocco and made a great first impression. The place was clean and beds were comfortable. It was also SO quiet.
Cons: Room can become a bit musty but this is similar to most riads. When showering, open the window in the bathroom so the steam doesn't enter the bedroom.
Luke
1 year ago
10.0
Beautiful property and lovely staff who couldn't do enough to ensure we had a great stay. An excellent few nights in marrakech
Caroline
1 year ago
9.0
The staff were fantastic they could not have done enough to help us and make us have a wonderful stay. Gave us tea, made us feel welcome, allowed us to nap and stay in room after check out, served us breakfast earlier than planned to allow us to go on our tour we had booked. Hammam and massage facilities were magical and the room was great. It was so nice and relaxing and just close distance to everything. Our airport collection and drop off were well organised and helpful.
Cons: Nothing loved it all
MICHAEL
1 year ago
10.0
The entire staff at this beautiful riad was wonderful. Each went out of his way to make us feel welcome. We appreciated the assistance with airport transportation and other aspects of our visit. The food was excellent! Highly recommend!
Paul
1 year ago
10.0
Great relaxing feeling and they made our daughter feel like she owned the place. Would definitely go back again.
Phil
1 year ago
8.0
Not knowing where the hotel was exactly located, wasn't in a desired location old town. As two females felt very vulnerable at night , going to and from the hotel. Down a dark passage , I would have never found it at nighttime. Taxi from the airport was useless, dumped us off, and said, Follow them guys they will show you. when he did, they tried to scam us for money, more than the cab fair from the airport £20, but we were not having it, told them to jog on. They said inappropriate sexual things , wasn't happy.
Cons: Hotel is very deceiving from outside initially. Once we entered it, it was stunning , typical Moroccan style. Manager & staff couldn't do enough for us. They gave us a map and all the information we needed to enjoy our staff. So we was very grateful.
Ginta
1 year ago
10.0
Nice and helpfull staff, autentic place,
Ayoub
1 year ago
8.0
The location is great, the Riad itself is beautiful and cosy. Very friendly staff.
Cons: You need to pay attention to your hot water consumption, you need to wait for ~ 15 mns for the water to get warm again after it runs out. The only negative thing, when we came we received tea and the cups were dirty with clear traces of someone’s lips and wet chewed cookies on the top of cup… However during breakfast everything was clean.
Sofia
1 year ago
9.0
Clean riad with a very kind staff in a good central but calm and easy to find location
Cons: Room lighting was not so good and a bit humid environment , also breakfast can be improved
Ricardo
1 year ago
10.0
The staff was really helpful and the whole experience was amazing from start to finish. It's one of the best locations you can find and the value for money is really worth it.
Russell
1 year ago
9.0
The staff were great, very helpful, the food onsite was very good, just make sure you arrange what you want the day before if you’re eating ‘in’. The property was quiet and the view from the ‘roof’ was great.
Cons: Breakfast was a little repetitive and be prepared to walk if you want to get to the interesting sites…taxis’s are available but negotiations are necessary for everything.
Marlies
1 year ago
10.0
Very welcoming stuff! Everybidy was extremely attentive and helpful. Khamissa had gratis suggestions for our time there. Short walk to the souks. Great dinner the first night.
Maresa
1 year ago
10.0
Beautiful Riad with gorgeous courtyard, very comfortable rooms that were lovely and clean and an oasis from the busyness of the city. Lovely terrace where we had a gorgeous breakfast every morning. Mint tea in the courtyard was also lovely relaxing experience. Staff were very friendly and Hamisha was very helpful with recommendations for really good restaurants and ordering taxis etc.
Emirhan
1 year ago
10.0
Timothy
1 year ago
8.0
Excellent room with large en-suite facilities. Khamissa, the manager, was very helpful on arrival and provided lots of information on places to visit and location on map.
Cons: Should have picked a more central location between palaces and madrasah. Breakfast could have been more imaginative, with quality cheese rather than Dairylea triangles.
Amy
1 year ago
10.0
Amazing Riad! Super lovely and helpful staff who were very accomodating. Facilities were clean and beautiful. Good location, and the housekeeping was fantastic.
Cons: Nothing
Ana
1 year ago
10.0
Beautiful riad, very well located. We could easily find our way to the main points of interests and back after the first day. Friendly staff, everything was very clean. Really can’t think of anything negative!
Cons: Nothing!
Carl
1 year ago
9.0
Almost everything.
Cons: Hard to find sometimes and taxis never could if you had used one.
Daniela
1 year ago
10.0
Very nice & typical place in the Medina! Spacious rooms, amazing stuff, nice view from the terrace, tasty breakfast and relaxing hammam treatment!
Sergio
1 year ago
8.0
Carl
1 year ago
10.0
Fab staff, nice and clean, comfortable rooms, roof terrace.
Cons: Sometimes tricky to find after a day out.
Frazer
1 year ago
10.0
Beautiful, authentic Riad in the Medina, fabulous location, staff were incredibly helpful, went above and beyond. Room was spacious, clean, wonderful view from the terrace over Marrakech. Several seating areas to have a coffee or a glass of wine, would definitely recommend.
Cons: Possibly the breakfast could have been a little more varied.
Kathryn
1 year ago
9.0
Welcome when arrived exceptional. Lots of really useful information given. Nothing was too much trouble. Location was fantastic. Breakfast wonderful
Cons: Nothing
David
1 year ago
10.0
Anabelle
1 year ago
10.0
The breakfast and the optional evening meal were delicious. The staff were super helpful friendly and kind. It is a must of a Riad
Maria
1 year ago
10.0
Lovely staff, very clean and comfortable
Cons: Nothing
Breeda
1 year ago
10.0
The staff. Que Dieu Préserve Maman, Achraf and Yosaf were so attentive and nice to all of us.
Argini
1 year ago
10.0
Away from all the fuss, but in close distance to main attraction. All staff was more than friendly and extra polite. The room was clean and taken cared of, breakfast was served and everyday we had some different options. We made the most out of the facilities and services offered like massage and spa. Totally recommended, thank you everyone!
Cons: The only drawback was that our bathroom had no door, so privacy was out of the question..
Daria
1 year ago
10.0
Abdul
1 year ago
10.0
Ambience, cleanliness, close to old city centre Amazing team . Very helpful friendly staff. Khameesa tha manager was amazing. Ashraf, Osman and Yusaf among other staff were as friendly and helpful as one can be. Definitely my place to stay next time.
Cons: There was nothing to dislike
Elizabeth
1 year ago
10.0
beautiful. staff were so friendly and went the extra mile.
Cons: nothing
Jelena
1 year ago
9.0
The Riad was cozy and quiet oasis to compare with the rush of the city. Very relaxing .
Cons: Need to be conscious about how long you spend in the shower. We were group of 3 and sometimes didn’t have enough hot water ☺️
Lindsay
1 year ago
10.0
Fabulous place. Staff are lovely. Bed so comfy and great space. Lovely rooftop fot sunsets.
Anastasia
1 year ago
10.0
Torija
1 year ago
10.0
Excellent service and very clean rooms. We had a delightful time.
Maisie
1 year ago
10.0
Set in the stunning Riad that looks exactly like the photos. Absolutely beautiful and well equipped, set right in the heart of the medina. Despite the chaos of the medina right outside, the place is a perfect escape from that.
Cons: Nothing
Antonia
1 year ago
10.0
Typical road
Zannalee
1 year ago
10.0
The property is absolutely beautiful! We had the bottom floor room next to the pool and we couldnt fault it. Everything is just like pictured and better! The staff went above and beyond for us and breakfast was lovely! Super well located, within walking distance to whatever you want to see in the city :) Pachavana is amazing!
Cons: Nothing, It was all perfect
David
1 year ago
10.0
Appartement was quiet, nice and clean, with aircondition and heater. The place was directly in medina. There were friendly nice and helpful staff.
Kirsty
1 year ago
10.0
The staff went above and beyond, great location
Cons: No tv
Amina
1 year ago
10.0
The staff were really friendly and accommodating. Always nice and clean, staff working hard to maintain cleanliness.
Joel
1 year ago
8.0
Staying in a Riad was so much better than a traditional hotel! Staff were very friendly, especially Asharaf. The staff also help arrange taxis and treatments for you. Breakfast was okay, loads of communal spaces.
Cons: Location is quite tucked away and difficult to find on foot.
Janvi
2 years ago
9.0
We really liked this property as the staff made our time. Such a lovely group of staff and special shout out to Achraf who really looked after us the whole time.
Xavier
2 years ago
8.0
Mohammed
2 years ago
10.0
Jasper
2 years ago
8.0
Samantha
2 years ago
10.0
The property was nice and the food very good. All of the staff were helpful and attentive. The manager Khamissa goes out of her way to ensure that you enjoy your stay and see the attractions near by. A very pleasant stay.
Manisha
2 years ago
10.0
Manisha
2 years ago
10.0
All the staff were very accomadating, never have I ever experienced this even in a 5 star hotel. The manager - Hamisa was outstanding! We also had lots of support from the staff person Achraf as he was able to help translate from French to english. It felt like a big family and being one of our own. Also want to give thanks to Yousef who was able to accomadating our needs.
Cons: The property itself was no issue, but the downfall was us walking back and forth from hotel to our taxis as we dressed up to attend a wedding elsewhere. Maybe having camera set up between the hotel and main road may be useful for the security of residents.
Luigi
2 years ago
9.0
Zeynep
2 years ago
8.0
Emma
2 years ago
10.0
Louise
2 years ago
10.0
Very friendly, helpful manager and staff. We all felt very at home :) Gorgeous, traditional rooms. Delicious breakfast and evening meal. Great locations and so peaceful inside the Riad. Thank you for a wonderful stay!
Tom
2 years ago
8.0
Excellent service, very friendly and helpful staff. Spacious rooms. Plenty of seating on roof top terrace. Quiet on a nighttime.
Cons: /
Pia
2 years ago
8.0
Beautiful decorated cosy lovely staff
Lisa
2 years ago
10.0
The team at this Riad do everything and anything to help you enjoy your stay, they go above and beyond to ensure you have a great time, plus organise trips with trusted groups, i recommend this Riad plus the manager who is absolutely stellar/
Bethany
2 years ago
10.0
A beautiful and calm refuge in the chaotic Medina. The staff are unbelievably kind and helpful.
Marija
2 years ago
10.0
Everything was great! Helpful and nice host, great location and good looking riad!
Fiona
2 years ago
10.0
Loved everything! Fantastic stay. Great location, easy to find, good breakfast, lovely friendly, helpful staff. Definitely would stay again.
Matt
2 years ago
9.0
Excellent location and facilities
Zoe
2 years ago
9.0
Stunning riad with a beautiful rooftop. Has maintained a traditional riad feel without feeling old or outdated. The courtyard and rooftop are real gems. Comfortable and spacious bedrooms. The proximity to the northern part of the souks and to Jardin majorelle and the YSL museum was brilliant. The breakfasts were lovely. The staff were also incredibly helpful and very welcoming.
Cons: Hard to fault the place - our stay was exactly as we’d hoped.
Olga
2 years ago
10.0
We got spoiled in this Riad- the staff were all attentive and kind, starting with Khamissa, the manager, staff Mustafa, Azra and Yousef, dinner and lunch were delicious and the whole place was clean and safe. They were not affected by the earthquake and quite safe to visit Marrakech.
Cons: Nothing
Sharon
2 years ago
8.0
Good location to do everything in the Medina. Breakfast was traditional food as was the room.
Cons: There was nothing to dislike
Anonymous
2 years ago
10.0
Every thing, it is a beautiful property and very well kept.
Cons: Absolutely nothing.
Michelle
2 years ago
9.0
The decor, the pool, the calmness and all the furnishings, it felt like a little haven.
Cons: Nothing!
Ledo
2 years ago
9.0
The staff was fantastic: always made sure we were comfortable, were more than happy to accommodate any special requests (airport shuttle, local guide), and were very quick and dedicated to fix any technical issues. The room was very comfortable, and the food provided by the riad was very good.
Cons: There were a few issues with the water, namely warm water and eventually water supply in the bathroom. However, the staff were very quick in addressing these issues, trying their best (with success) at any hours to fix them, and offered alternatives.
Zahir
2 years ago
10.0
Nazmeen
2 years ago
10.0
Dawrulmulk
2 years ago
10.0
location and service
Cons: all perfect
Matthew
2 years ago
10.0
Incredible place, really helpful staff, great location in the medina and delicious breakfast. Room was very large and comfortable
Alain
2 years ago
9.0
Cecilie
2 years ago
7.0
Great location, very cute interior, lovely areas to relax, great dipping pool. Breakfast was fabulous. Coffee very good and great mint tea. The staff went out of their way to make us all comfortable and were very kind.
Cons: Sadly a few things needed attention and upkeep. The air con did not work in our room. We were ok as we can tolerate warmth however others might not. The staff tried to fix it but it wasn’t. The hamman experience was oversold. The water sadly didn’t work, the hamman wasn’t heated enough (maybe it didn’t work?), the beautician was a bit tough and didn’t explain what was happening. It all felt a bit awkward.
Ivan
2 years ago
10.0
This Riad is beautiful and the staff extremely friendly. They are honest and well versed as far as the type of activities you want to do in Marrakesh. The AC could be set a bit lower but at 115F outside I understand it can be hard and expensive to cool the space down.
Anjum.
2 years ago
9.0
Beautiful place, artisan character. Lovely spacious, clean rooms.
Omez
2 years ago
8.0
Brilliant experience,Amazing hospitality, Spent 3 nights at this riad with my partner, and would highly recommend it, really special experience doing the hamman, food also is 10/10, only criticism is the rooms do get extremely hot in the summer and air conditioning can be improved.
Cons: Poor Air Conditioning, would advice to pack a fan, when travelling in summer
Olivier
2 years ago
10.0
Location, friendliness of the staff, in particular Khamissa. Her good advice was also very relevant. Very quiet and really nice.
Susanna
2 years ago
10.0
A beautiful riad - blending best traditional architectural features with modern comforts and tastefully decorated. Friendly helpful staff. Generous and delicious breakfast. Comfortable common spaces for relaxing away from the busy Marrakesh streets. The small swimming pool is a blessing in the heat.
Patrick
2 years ago
9.0
Very friendly staff, clean facilities & well maintained
Cons: Pool is in the middle of the ‘dining’ area
Bernard
2 years ago
10.0
Jessica
2 years ago
10.0
It’s tucked away so peacefully and is just the most gorgeous riad. We were so glad we stayed in a riad rather than hotel as the staff were so welcoming and caring of our visit. It’s in walking distance of most attractions. The breakfast is great and so is the Hammam they provide. We would recommend this property to anyone who is thinking of travelling to marrakech.
Cons: Cannot think of a single flaw about our visit here.
Brett
2 years ago
8.0
Amazing property, very friendly and personnel staff - would highly recommend
Roshni
2 years ago
9.0
We travelled to this amazing Riad and had a lovely stay. Staff are very helpful and friendly, Achravan gave us great service! The rooms were spacious and the breakfast options were very wide. Overall recommend this Riad stay.
Pamela
2 years ago
10.0
A beautiful Riad created with fabulous attention to detail. The staff were fabulous, friendly and welcoming and helpful. enjoyed everything about our stay. Luxury and calm in the centre of a busy exterior.
Cons: everything was perfect
Pamela
2 years ago
10.0
everything! The attention to detail in the decor to provide a real Riad experience was beautiful. The staff could not do enough for us. A truly memorable and luxurious experience. again the staff were outstanding and their communication and helpfulness was amazing.
Cons: everything was fabulous
Steve
2 years ago
10.0
the Riad is really very beautiful and very relaxing. it’s traditional but with modern conveniences and exceptionally comfortable and clean. the upper terrace is stunning and the pool very welcome after a hot day in the city. the location is very central in the old medina but very quiet. it’s close to the jardin marjorelle. But it’s the staff that make it. We were made so welcome and treated like members of the family. The manager Khamissa is superb and her top team Yousef and Ashraf really made our stay very special indeed. it was hard to leave and we will be returning. If you want to really FEEL like you stayed in Marrakech, this is the place to go.
Cons: it was all wonderful, simply impossible to give this place less than five stars
Scarlet
2 years ago
7.0
it was central and very confortable
Cons: the shower wasnt working welll and breakfast didnt have many options.
Johncarroll1
2 years ago
9.0
Great breakfast and location. Staff were very helpful and extremely friendly. Booked a cooking class with them which was fantastic. It was held in a neighbouring riad where we got to spend time with a local family whilst cooking a traditional meal.
Cons: Bathroom was open plan so no door to the bedroom, but a minor item.
Jay
2 years ago
10.0
We were extremely happy with our Riad. It was fantastic. The manager and the staff were very courteous, helpful and friendly. They really went out of their way to make our stay a wonderful experience. Highly recommend this place!
Matt
2 years ago
3.0
The breakfast is slow and terrible. No breakfast buffet. After waiting for 15-20 minutes, you would get a few types of jam in small sizes, that looks like leftovers from other guests or from the day before, One type of bread, one type of coffee, A little Mellon, watermellon or another cheap fruit. There is only one slow guy to serve breakfast named Yousef who would first take care of young pretty girls or big group, then reluctantly bring your breakfast. He does not even offer an omlett or a boiled egg for you! Until you ask for it. There is no fridge or TV in the room. There was no luggage rack in the room. After asking, they brought a little stool to be used for that purpose. The alley that takes you to the Riad is very narrow. No cars can get in. So, to take a tour, you have to walk 5 minutes to Riad Laarous to be picked up. Besides, the alley looks scary at night, especially if some creepy guy keeps following you while keeps calling mouseu, mouseu! This Riad, might be OK for half the price.
Cons: There was a good air-condition at the room.
Jess
2 years ago
10.0
I liked the rooftop and the staff was so sweet
Cons: when people sat outside our room to eat their breakfast and we’re talking loudly when we were still sleeping
Yanqin
2 years ago
9.0
room is very clean room is big enough the Terrasse was well decorated and clean and nice, clean seats to lay or seat bathroom was clean and fragrant
Cons: would be nice if there is a big table in the room to place our staffs like bags, instead we put many things on the small round seat
Andrea
2 years ago
10.0
as soon as we came inside we were welcomed very nicely and offered some tea. the lady at reception explained where everything was with a map and told us how to explore Marrakech. the room was had lots of space and you also get a good breakfast.
Juan
2 years ago
10.0
The breakfast was very good and the staff were very friendly and helpful
Cons: We were 3 friends and we preferred 3 single beds.
Darina
2 years ago
9.0
Staff is very warm, but some shifts do not speak English. When everyone in the Ryad is sleeping, it's very quiet, but to get to this point you might suffer long evenings of laughing and smoking guests
Cons: The area, the shower
Giada
2 years ago
8.0
Alexandra
2 years ago
10.0
The Riad was very neat and very very clean. It is only 15 min walk to the centre. The personnel were very welcoming and helpful and always there for our needs. The room was of very good size and I strongly recommend it. I would definitely come back.
Cons: Nothing
Elizabeth
2 years ago
10.0
the staff is amazing. nice to have a alcoholic beverage. close to everything. the roof top is beautiful.
Alexandra
2 years ago
10.0
The warm welcome by Hamissa the manager who was very professional and at the same time very friendly giving us all useful information for our stay. Yusuf and Asraf made our stay comfortable and were very kind meeting all our needs. The Riad is situated in a safe area and the rooms were very comfortable well decorated and very very clean! We would definitely come back and recommend it. We will miss them all!!
Cons: None
Charlotte
2 years ago
10.0
Tanika
2 years ago
8.0
Service was good. Staff members Ashraf and Yousef were helpful and sweet.
Cons: Dinner price could be less.
Diana
2 years ago
10.0
The staff are so kind and helpful! Ask them anything and they are willing to help. The breakfast was always delicious, and the location is pretty good. It's only 20min from the square. The Riad itself is beautiful and the roof top terrace is great for relaxing or getting a good view of the sunset! It's also nice and quiet inside compared to all the noise outside.
Cons: The bathroom wasn't my favorite. It's a little old and the water pressure wasn't the best. But it was clean and spacious.
Richard
2 years ago
10.0
Andrew
2 years ago
10.0
Beautiful room in peaceful, quiet property. Staff were very friendly and attentive and we felt looked after us very well. We opted for the hammam with massage which was expertly delivered and we would highly recommend.
Cons: Nothing. We would love to return
Keeva
2 years ago
10.0
Staff were excellent , breakfast was delicious and facilities were in top condition! Would definitely recommend and would return
Keeva
2 years ago
10.0
Benjamin
2 years ago
10.0
Very nice family run riad. we can highly recommend it.
Neetu
2 years ago
6.0
hospitality
Cons: location
Muhammad
2 years ago
9.0
Jennifer
2 years ago
10.0
Loved everything about this Riad: location, amazing staff and food!
Premal
2 years ago
10.0
The best thing about the riad is the staff and its services. Youssuf and Ashrad (welcomed us with biscuits and mint tea, looked after us for the 4 days we visited during the day) are the most humble and polite employees and made the whole stay even more special. Youssuf makes really delicious breakfast everyday, rooms are clean, the pool and decorations are perfect, gives you a authentic Marrakesh feel to the accommodation. The terrace is well equipped and has the best rooftop because you can see 360 degree view of the city including the atlas mountains. Breakfast is hearty, really good mint tea and crepes, yogurt, fresh orange juice, eggs, coffee you don't go hungry! They have very good drinks and beers available and also a hammam which provides the best clay/scrub for only 20 EUR. Beds and room was clean, comfy, good water temperate and pressure (Executive room) and all amenities available. Nothing to complain about. They make you feel at home, even got us peanuts and crisps for our drinks from an outside supermarket to accommodate us.
Cons: Nothing - Just take cash to pay for final bill if using amenities such as hamman and cab. Also give 24 hours notice if having dinner a Riad.
Thomas
2 years ago
10.0
Thank you to Khamissa and her whole team for taking care! I enjoyed the stay very much and will definitely come back one day...
Charlotte
2 years ago
7.0
The bedroom was nice and spacious, and the roofterrace was nice.
Cons: The bathroom in particular was not very clean, and old. The rest of the room seemed to be renovated, but the bathroom was not. There was mold in the shower, on the ceiling and in the corners behind the toilet. The sink filled with water everytime we opened the watertap. The watertap was also loose, and the toiletseat was also loose. In conclusion, the bathroom was not very clean and is due for renovation.
Alessandro
2 years ago
10.0
Location was great, in the Medina, close the the heart of the city. Staff was exceptional! Also breakfast was very good, with fresh food every day. Lovely terrace and comfortable beds.
Cons: Nothing special, maybe massage room could be improved. But overall Riad exceed our expectations.
Nejra
2 years ago
9.0
The staff was exceptionally pleasant and very supportive of our needs as guests. We felt very welcomed.
Cons: -
Nicole
2 years ago
10.0
Stephen
2 years ago
10.0
Excellent accomodation Clean great facilities Great location within Marrakech Ashraf member of staff excellent as was yousef and the ladies Recommend the hammam Excellent sunbathing area and in general nothing was any trouble for the team
Cons: nothing
Rebecca
2 years ago
10.0
Craig
2 years ago
10.0
The staff were amazing, looked after you well for the entire stay. The Riad is beautiful, rooms large and only a short walk to the shops and main square. Breakfast and dinner were delicious. We would definitely recommend and stay here again.
Cons: The roof top terrace is a lovely suntrap. A few more sunbeds, as there is only 6 and that was not even enough for our group and sometimes other people were on them. There was a large tent area taking up space than was not used and could be removed and replaced with some extra sun beds and bean bags creating a great area to relax.
Jacques
2 years ago
10.0
Great staff nice and easy to talk to could spend hours exchanging information about the city and how to navigate it, excellent kept and clean rooms maintained with care. Lastly the superb meal selection for dinner services which has to be ordered in the morning.
Harry
2 years ago
10.0
Excellent service, amenities, unite and gorgeous setting
Cons: nothing
Lottieandjosh
2 years ago
10.0
Beautiful room and terrace, could not have asked for more on our last night in Morocco. The staff went above and beyond to make our stay perfect. Thank you!
Lisa
2 years ago
10.0
Beautiful beautiful riad - wonderful staff and very comfortable. Better than in photos. We loved it!! Staff were wonderful about accommodating our needs, down to making a delicious pasta with cheese for our 7 year old. I recommend it so highly!!
Cons: I am a coffee snob, so that could have been better. The Wi-Fi was a bit spotty. But these are minor - it was wonderful!
B
2 years ago
10.0
The people were very friendly and accommodating. The riad itself was beautiful including a rooftop terrace with view of tbe mosque. Room was very spacious and very clean.
Cons: N/A
Kenza
2 years ago
10.0
Nice riad enjoyed my stay.
Birgitte
2 years ago
9.0
The staff was very friendly. The room was large and the beds comfortable. We had dinner twice at the Riad and both times very nice food. The rooftop terrace was a nice for relaxation in the afternoon. The hotel also had a Hammam which I Can only recommend.
Cons: The shower was difficult to adjust and it ran Pretty quickly out of hot water. The Riad was a bit far from the souks and some of the sights but close to jardin Majorelle however.
Francesco231
2 years ago
9.0
I ejoyed everything about the stay in the Riad Pachevana especially the rooftop. Lovely and helpful staff!
Cons: We wait almost 1h for the breakfast, i don't blame the guys as they were really busy serving the other guests and running in every table to fulfill every requests.
Catherine
2 years ago
10.0
The Road was beautiful, very peaceful, tranquil from the noise and bustle of the madina. The staff were excellent and very helpful and friendly.
Cons: Breakfast was very good but lack of variety when staying 6 nights.
Pia
2 years ago
9.0
Romana
2 years ago
10.0
Everything was great - lovely building right in the Old Medina. Rooms and breakfast were great. Best part was the staff - Taufik and Ashraf in particular were very attentive, made sure we had everything we needed, and went over and above to help us and make sure we were happy. Such a lovely experience and we’d come back again!
Cons: nothing
Anonymous
2 years ago
10.0
The property itself looked AMAZING!!!! the staff where sooo kind and always there to help!!! 10/10 if I come again I will definitely choose this Riad again.
Salvador
2 years ago
10.0
Gareth
2 years ago
10.0
the staff were amazing and very helpful. The location was great, a short enjoyable walk to the main square and souks. The breakfast was also delicious and a great way to start a long day in the Medina.
Suzanne
2 years ago
10.0
Everything was perfect. The room was large and clean and there was plenty of hot water in the shower. The Riad was beautiful and just as pictured. Walid greeted us upon check-in and was especially kind as was Touriq who served our breakfast and helped with our luggage. You can’t go wrong staying here and I wouldn’t hesitate to stay here again.
Cons: Zero complaints.
Artis
2 years ago
10.0
Communication before the trip. Warm welcoming. Unique setup of the riad made us feel like we are in a seclosed paradise. Staff smiling and forthcoming. Excellent breakfast service - especially loved that sweet stuff were served first. ☺️ The hosts took care of us like we were family and not just another pair of guests.
Cons: The location is super conviniant - everything is a reach away, but overall cleanliness level in the old town could be better. That is nothing bad about the riad itself - it is clean and wonderful. Just the neighbourhood could be a bit cleaner.
Imogen
2 years ago
10.0
Imogen
2 years ago
10.0
Toufik, Achraf and Khamissa looked after us wonderfully. We had a delicious breakfast included every day and the location was excellent for exploring the old town. We were a group of women and felt very safe walking around together. The team were so helpful in their advice and helping to organise things for us. The Riad also provided home-cooked meals (to order) which were authentic and delicious recipes - better than any we had in the local restaurants. The terrace was quiet with great views, perfect for sunbathing and games - even in January. As a group of young women travelling together we felt so safe and thoroughly enjoyed our stay at Riad Pachavana. Thank you!
Cons: Nothing, it was perfect and we would love to visit again.
Francisco
2 years ago
10.0
Simon
2 years ago
8.0
beautiful riad, very well-sized, comfortable rooms, and very well decorated. Staff was very very nice and very helpful at all times
Cons: the breakfasts were small with not many options. we have stayed at other riads and breakfast tends to have more choices. We had to pay for tea (which) is usually complimentary in most of the riads we stayed at. The coffee was rather weak.
Simon
2 years ago
10.0
Cons: staff were so attentive and helpful
Dorota
2 years ago
9.0
It was absolutely amazing! very unique decor definitely one of the most charming places I ever stayed in. staff, especially Taoufik was very friendly and helpful. breakfast was good too.
Cons: it’s a little far from the centre and even taxi drivers had problems finding it. the area was a bit scary at nights.
Lamiaa
2 years ago
10.0
The rooms very clean, the ladies who cleaned our rooms were so nice, smiling and welcoming. The receptionist was good too, she gave us the map, offered us tea. So the stay in general was pleasant.
John
2 years ago
9.0
super cozy and pretty room! nice staff and the place was really cute and beautiful.
Cons: the breakfast was good but it was very little. I had to buy another to feel satisfied afterwards.
B
2 years ago
7.0
Good staff, very helpful and fun loving.
Cons: Way too expensive given the facilities and room type. Everything was clean and nice but with the amount we had paid we were expecting better facilities. We paid 700plus euros for 4 days, which was almost double of one should pay for such a property. But it was a learning.
Tamsin
2 years ago
10.0
Beautiful, traditional riad in a quiet sidestreet - an oasis from the hustle and bustle of the medina. Wonderful staff, views over the city and mountains, comfort in our rooms - nothing was too much trouble.
Brittany
2 years ago
10.0
Amazing staff, safe and quiet area, shops and dining options easily accessible, taxis easily accessible. Wonderful stay at the Pachavana. Would absolutely stay for my next trip to Marrakech.
Rui
2 years ago
9.0
Wayne
2 years ago
10.0
Excellent and friendly staff. Very attentive and always a smile. As soon as you close the entrance door it was relaxing and tranquil in contrast to the busyness outside Located a 15 minute short walk from the Medina which was ideal - lots of roof terrace restaurants to choose from on the way.
Carolina
2 years ago
9.0
it looks like exactly the photos . it’s a beautiful riad
J
2 years ago
10.0
Riad Pachavana was a mini paradise in the exotic northern Medina. The setting was spectacular, the room was spacious and atmospheric, while the staff could not have been more helpful. It’s a gem of a place.
James
3 years ago
10.0
Gizo
3 years ago
10.0
it is perfectly clean and the manager is lovely
Orcun
3 years ago
10.0
khamisla the manager was so lovely and helpfull. she made the dinner reservation even gave a room upgrade. all the staff was great. the location is fantastic. we never used a taxi and walked to every location.
Chenyang
3 years ago
9.0
Mario
3 years ago
10.0
Great location and good communication prior to our arrival. Clean and spacious rooms with good breakfast in the morning. Tofik was amazing, always smiling and looking for a way to make your stay better!
Avideh
3 years ago
10.0
Fantastic Riad, I can’t talk enough about this place. beautifully decorated with great attention to detail. The rooms are equally as nice with traditional bathrooms and an amazingly comfortable bed (best sleep I ever had in a Riad). I would highly recommend having dinner at the Riad at least one night of your stay, the food was at par and arguably even better than some of the fancy restaurants we went to. The staff however are hands down the best part of this Riad. Khmisa and her team make sure everything is handled and whatever you want to do is booked, called and arranged creating no stress to you. A very special shout-out to Daoud who welcomed us on our first night, served us a wonderful meal and was there whenever we needed him throughout our stay. Remarkably friendly, courteous Riad Pachavana is lucky to have him on the team! Thank you again for the amazing time, I will not hesitate to recommend this place to all my friends and family back home in Canada
Sara
3 years ago
10.0
Riad Pachavana was like an amazing little oasis inside the bustling Medina of Marakesh! The staff were the most friendly welcoming hosts in all of our Moroccan travels. When we were hungry for a snack, they whipped up some of the best tasting Tajine we had so far on our trip! The rooms were beautifully decorated with great attention to detail. Our A/C worked wonderfully, keeping us cool & comfortable throughout the night. The breakfast was delicious.
Cons: Nothing
Sharon
3 years ago
10.0
Friendly helpful staff
Anas
3 years ago
10.0
very original and serene
Cons: taxi is 3-4 minute walk from property
Deborah
3 years ago
10.0
Marrakech is a crazy busy place. But you walk back to the Riad Pachavana and close the door and peace and quiet prevail. And then you can rest from your day and relax in beautiful surroundings. The staff are excellent, I cannot fault them. They will organise your meals if needed, advise you, sort taxis. I would recommend this place to anyone.
Cons: All perfect
Ibtissam
3 years ago
10.0
Peta
3 years ago
3.0
Good loaction, very clean with a lovely pool area. Our secong room also had a fantastic Marble bathtub
Cons: Facalities promised on the booking page not delivered upon. Patio area was none existent in the junior suite that we booked and could only be offered on the double room which was smaller, and was shared with room next door. executive lounge does not exist and in room offering such as bathrobes and sleep wear the staff were unaware of the hotel offering. Breakfast was below par based on the standards set by the 4 previous places we stayed in Morocco, the lack of local tablewear in particular, with what felt like cheap Ikea white porcelain in its place. But the biggest bug bear was that we were informed at 10pm the night before we would be checking out that Visa was not accepted for any room purchases such as water and local taxes, when questioned as to why Visa payments are listed on there booking.com page staff become incredibly rude and just repeatedly stated its our rules and even went as far as telling me they would lose there jobs for taking Visa for this, this was despite the fact that all previous riads in Marracesh accepted Visa for this and they made no mention of this at check in or in any of the info boklets in our room, and have it listed on there Booking.com page as accepted.
Alberto
3 years ago
10.0
Sara
3 years ago
10.0
The staff was amazing. Always very available to accommodate any requests and to make our stay the best possible experience.
Anonymous
3 years ago
9.0
The place was very peaceful and the staff were extremely friendly
Cons: Probably the part where taxis were not to drop us at the door step
Aline
3 years ago
10.0
Everything is excellent, the staff is very kind and gentle, the room is beautiful and clean. Having dinner at this hotel is a peace of heaven, food is delicious! 10/10!!! excellent !!!
Suvashini
3 years ago
10.0
The staff were extremely friendly, accommodating and helpful. Service was excellent!
Cochemea
3 years ago
10.0
A great place to stay in Marrakech! Friendly, warm staff. I loved my room
Anonymous
3 years ago
9.0
Barry
3 years ago
10.0
We had such a fantastic time at Riad Pachvana. The staff was phenomenal and the rooms and decor were absolutely stunning. We had full body scrubs in a heated marble room followed by massages, both were unique experiences and rivaled the best body treatments I’ve ever received. The food was incredibly delicious and prepared with great care. I wish we could have stayed longer!
Jade
3 years ago
9.0
Justyna
3 years ago
10.0
A beautiful Riad with so many amazing decorations and fantastic facilities. A very romantic atmosphere too. We had an amazing time and all the staff were so helpful with any queries we had e.g printing plane tickets, directions etc.
Helen
3 years ago
9.0
Mahmood
3 years ago
10.0
Hannah
3 years ago
9.0
The Riad is a little oasis in the heart of the madina, the staff are incredible and treated us like family and couldn’t be more helpful. The chef’s cooking can not be missed, so much so we ate in the Riad a lot because it was so good. The manager booked us taxi’s to ensure we got a good price, organised a great tour guide who was known by everyone and spoke excellent English.
Cons: We had issues with the aircon in our room but any aircon would struggle to make a difference in 47degrees, they got us a fan and straight away ordered a new aircon unit
Anonymous
3 years ago
3.0
it’s nice and friendly
Cons: it’s nice decorated and original
Marina133
3 years ago
10.0
The best of the Riad was hospitality, specially of manager Khamissa and guard Mussa. Mussa gave us many advices and information about Morocco and their culture that we were interested into. We had a dinner at Riad and it was very delicious. If we will come again in Marrakech we would stay here.
Cons: /
Michaela
3 years ago
10.0
Anonymous
3 years ago
9.0
Fatima
3 years ago
10.0
It’s lovely riad and we enjoyed our stay very much thanks to Kameesa and her team. The room is very clean the breakfast was sufficient and the location was walkable. The hotel is located at the edge of the old Medina so it wasn’t far to walk to Jamaa al fina and was easy to get a taxi to hit the city center.
Deanna
3 years ago
10.0
Riad Pachavana was an amazing riad to stay in. The rooms were well appointed, and the common areas were very clean and comfortable. The pool was a nice way to cool down after a long day, and I also enjoyed the rooftop, where I had a great view of Marrakech. The staff was exceptional, particularly Moussa, who went out of his way to make me feel welcomed every time I came in. At the end of a long day of sightseeing, Moussa made sure everything went well, and offered advice about what to see and do for the following day. I can’t say enough wonderful things about this riad, and Moussa.
Dimitrios
3 years ago
8.0
The place was beautiful and in a really good spot. Bit hard to find in the beginning. The swimming pool was a paradise while it was boling outside. Room cosy and clean. The biggest part of this stay was the exceptional service of Mussa. He went beyo d the extra mile to a comodate our needs and very friendly. He is rhe diamond of this place. The only downside is the lack of fridge in the rooms esp when is 36 degrees and you want to keep cool your water and staff.
Stephen
3 years ago
10.0
The staff was so friendly and helpful. They made us feel very welcome. I stayed with my family, and I would recommend it. The streets around the riad were pretty busy and difficult with a small child, but then again, it is the medina after all. I would definitely stay there again.
Brodie
4 years ago
10.0
A fantastic stay at Riad Pachavana from the pre-trip preparations with Nathalie which then exceeded expectations as a result of Khamissa and her team, who were exceptional in their efforts to make our stay at the Riad extremely comfortable. Such a wonderful team and we are very grateful for all they did. The Riad is perfectly located in The Medina to access the sights and experience the culture. The room was clean and the bed comfortable. The facilities were good with sun lounges on the terrace with spectacular views. Food and Breakfast were tasty and the team catered for all our needs and requests. I’d recommend trying Le Vin Gris. We wish the Riad continued success and hope to return again one day.
Dr Ashok
5 years ago
8.0
Riad was very good and as described, Service and hospitality offered was also very good. One point regarding breakfast however, the same menus was offered each day with no variation. Extra items were possible to be ordered however basics such as 'English' Tea were not offered as per expectation.
Steve&Sybille
5 years ago
8.0
Really helpful staff, lovely decor, great roof terrace
Keith
6 years ago
8.0
A super Riad which was a haven of quietness and peace in the Médina. Attentive staff were very helpful. We had a problem with the noisy air conditioning which meant we had to move rooms and this was handled very efficiently. However a bit more attention needs to be paid to general maintenance. Both of the rooms had shower heads without holders and shutter doors did not move freely. Overall a really nice place to stay.
Balleux
6 years ago
10.0
Staff is simply amazing! There is alcohol! The place is clean and the food is tasty
Verified traveler
6 years ago
10.0
I had such a lovely stay at this raid. The hostess was so accommodating. She went above and beyond to ensure I had everything that I needed. The room was clean and the daily breakfast was delicious. I was single female traveling alone and I never felt it. Beautiful city and people thanks again!
John
6 years ago
10.0
Beautiful Riad!
Patri
6 years ago
10.0
Absolutely loved this place, the staff are friendly... the place is beautiful and super clean! Great location, the rooms are huge and beautiful, breakfast is delicious and they go above and beyond to make your stay comfortable
Verified traveler
6 years ago
10.0
we loved our stay at riad pachavana!! it was so nice, fun, clean, FRIENDLY! We will definitely be back! The food at the riad was also amazing!!
Verified traveler
6 years ago
8.0
Thank you for everything! We had a great time and the hotel staff looked after us. The room was clean always and the
Verified traveler
6 years ago
10.0
The staff were really nice with us. They gave us tips and suggestions. The last night they helped us with a reservation for dinner.
Beth
6 years ago
10.0
Riad Pachavana was an incredible find! An oasis in the middle of the medina, absolutely beautiful room and facilities and the team there were beyond lovely and helpful. Particular shout out to Sala and Khammis (please accept my apologies in spelling). Nathalie the owner was also so helpful in the lead up to the booking. Our room, Pierre de Lune was gorgeous, huge comfy bed and private terrace. Top tip is book an airport transfer through them and dinner the first night if arriving late as the food was beautiful. As crazy as the city is it was actually really easy to navigate to and from the Riad as they give you a map and point out key places and the car parks so you can always find your way home. Not more than a 15-20 minute stroll to most places you want to go, which is a godsend in the heat! Highly recommend!! I miss our little oasis already.
Alex
6 years ago
10.0
A beautiful haven hidden in amongst the hustle and bustle of the vibrant Medina.
Verified traveler
6 years ago
10.0
Overall the stay at riad was excellent. All people especially Hamasa, Salah and Hamisha, they were very helpful and looked after us very well. I would really recommend this place and as this place is very close to Médina square. We walked every day.
Verified traveler
6 years ago
10.0
Fantastic beautiful Riad ! Rooms lovely, clean, spacious, friendly helpful staff, very welcoming, great service, Moroccan breakfast, rooftop terrace, location good and about 20mins walk to main square and souks. Highly recommended. Would definitely stay here again if ever return to Marrakech.
Verified traveler
6 years ago
8.0
Central position.but not right In the heart of the medinas.and not as hidden in the lanes as some.essy enough to find again.
Nick
6 years ago
8.0
- The staff made our stay at the Riad Pacahvana. They were extremely helpful from day one and throughout our visit. We couldn't thank them enough for their hospitality - Breakfast were very tasty: delicious coffee, fresh fruit and particularly yummy pancakes. Omelettes weren't bad either - The road setting was good. It is situated just inside the city wall and you can easily walk to the main sights. The main area in the centre is beautiful and just what you would expect from a Moroccan riad - The room was just OK. We stayed in the Sables de Rose which was at the very top of the riad. First impressions were good. It was clean, spacious and we liked the African-style decor. The bed was fairly comfortable as well. However the good first impression didn't last. The first night we extremely cold and the heater on the wall did not adequately heat the room, therefore I first night's sleep was not the best. We did complain and the staff rectified the problem by adding another heater but obviously this was not a great start. The bathroom was not in the best shape. The sink tap fittings were loose and leaking on the floor. There was a mouldy damp smell in the room, no doubt caused by the leaks and the fact the moisture could not escape. There was also no heater in the bathroom at all so it was cold throughout. - All in all though we loved our list to Marrakesh and the staff at the road really help make the trip
MARK
7 years ago
10.0
Pleasant stay in a nice riad that the owners have refurbished in a very nice style.
Azadeh
7 years ago
10.0
So great. Great staff. Quite. Just not in the greatest area but when you get there ots all beautiful and nice. Definitely recommended the place
Nadia
7 years ago
10.0
Amazing property would stay there again!!!!
Taian
7 years ago
10.0
We checked in quite late. Badr (sounds like “Brother”, passionately explained us the hotel, the city, and the culture. Feel warmly welcome!
Hayley
7 years ago
10.0
From the moment we got there, the manage khammisa was attentive to all our needs, kind, accommodating and just an overall joy to be around. The riad itself is stunning, and situated right in the middle of the Médina (Morocco’s old town) it was a little confusing finding our way at first but thankfully, not too far from the local market/taxi stand. The daily breakfast was delicious and everything served was made from scratch by the wonderful staff. Everyday fresh Moroccan food was such a treat. I will definitely be back again (The riad really does look like the pictures!)
Luis
7 years ago
8.0
Pleased
youssef
7 years ago
2.0
Hey I’m now currently behind the main entrance door the staff are really rude there’s no one to open to you the door and also yesterday I stayed 1 hours outside waiting for someone to open for me and they even didn’t apologize and they said if you want us to open for you you need to come to us and get the riad number to open for you the door am now waiting for 30 min waiting and noo one answer soo I just get robbed in the riad and O trust expedia that give 4 stars but normally it’s ot even 1 star satisfaction thanks
Simon
7 years ago
10.0
Had a fabulous time. Highly recommended. Close to everywhere in the Medina. Staff were great and very helpful, can't wait to visit again.
Liz and Don
7 years ago
10.0
After a short walk down a very narrow alley/street in the old Medina, we passed through a beautiful doorway into a lovely Moroccan oasis. We were greeted by Khamissa, the manager of this special riad. We sat and had tea and some snacks in one of the comfortable lounge areas facing the courtyard while she explained some basic map lessons for navigating the medina. We were lucky to have been given the rooftop room, and we enjoyed the beautiful patio and views from there. The décor of the riad is authentic and visually sumptuous! We enjoyed a delicious tangine on our first night there. The breakfasts were plentiful (breads, juices, yogurts, coffee, teas, fruits, and eggs on request.) After busy days touring and walking in the crazy, busy medina, Riad Pachavanna was a welcome retreat. One afternoon we opted to stay in, order a massage, and simply relax and enjoy the rooftop views! If you prefer an authentic experience instead of a cookie cutter hotel, we would highly recommend this magical place. Liz and Don
Judit
7 years ago
8.0
The riad (I wouldn't say it is a hotel) is a nice bed&breakfast type accommodation with a very nice and friendly staff. There were many excursion options they offered and helped us with booking. The breakfast is according to local standards: bread, sweet cake and jams with a piece of fruit. The riad itself was very nicely decorated, the terrace on the rooftop is very pleasing. Our room was nice and spacious, very cold and dark though but in Marrakesh most of the spaces are dark, no sunshine. The experience of staying inside the old city (medina) is very unique but you have to be aware of the dirt, noise and sometimes uncomfortable tiny and shady narrow streets. Make sure you lower your expectations in terms of hygienic conditions, food and comfort.
Verified traveler
7 years ago
10.0
Very nice Riad, a bit better than one we stayed in previously. For the money a good bet, staff very responsive. Terrific service, good breakfast, clean and spacious room and bathroom. Check out the rooftop!
Verified traveler
7 years ago
8.0
Our 3 nights at the Riad were very good and confortable. The Riad has an excellent location in the Medina in a very quite and accesible area. Staff very friendly and welcoming. Breakfast could be improved a bit more.
Verified traveler
7 years ago
8.0
Bathroom a bit basic Nobody around until 8am to 8.15am.Wanted a cup of coffee by 7am. Very nice staff,helpful and friendly
Kyle
7 years ago
10.0
Absolutely bang on, can't speak highly enough of every part of the Riad and the area.
Nicky
8 years ago
10.0
Fantastic break in Marrakech. The staff could not have been more helpful & accommodating. The Riad was simply lovely, a great sun terrace on the roof with a few loungers, tables & chairs and nice Moroccan areas of seating on the ground floor for everyone to relax. The staff were happy to serve lunch on the roof terrace which was an added bonus. The room facilities were as expected - no luxuries like TV's but that's not what you come here for. Just about everything was within walking distance although you do have to take care not to be run over by mopeds, bicycles, horse-drawn carts & children on roller-skates! The weather was fabulous for the time of year - we arrived on November 8th & it was sunny every day at about 26 - 28 degrees, although it does get a little chilly in the evenings. Well worth using the transport provided by the Riad to & from the airport and I'd also recommend trying the dining at the Riad. Marrakech airport was also an enjoyable experience - modern, clean, spacious & it ran like clockwork. Highly recommended a winter break here & a huge thanks to all the staff for making it such an enjoyable break.
Mary
8 years ago
10.0
This Riad is gorgeous and the staff is so friendly and helpful. I loved everything about my experience here.
Alexus
8 years ago
10.0
It was our fall break and we decided to take a break from work and school. My cousin and I chose Morocco as our destination and we do not regret it. The hotel was in the Medina which was the perfect feel to how the natives live. Upon arrival, everything was wonderful! We had the best service! Everyone was welcoming and friendly! I would actually move in if I could! The welcome dinner was delicious! The hotel and rooms were very clean! But the staff made everything better! Whenever we had a question, they were there to answer it and give the best advice. Before leaving, make sure you see Fatima for a massage. She's the best!
Abdul
8 years ago
10.0
The Riad is within comfortable walking distance (with two medium sized suitcases) from the nearest parking for Taxis in an area surrounded by the local people - which was nice! The Riad itself was beautiful. We were glad we picked a Riad rather than a hotel the moment we stepped in, beautifully decorated and had an aura of calmness about it. The staff were very friendly from the moment we walked in to the day we left. Musa (I think was his name - the young chap that did the night shift) would always ask us how our day was when we returned from a day out exploring and seemed genuinely interested in what we thought of Marrakesh and what our plans were. He would always open the door with a huge smile on his face. We made a comment on our Check In review via expedia about how the toilet seat had a stain on it - it wasn't dirt or anything but just a stain, probably from the water but would not come off. It was abit off-putting so we mentioned it on our review. the Riad responded almost immediately and offered us a different room straight away, which we declined as our room was clean and tidy and the stain was minor issue. But the response from the Riad was spot on and made us feel more welcome as guests at the Riad. the Riad is within walking distance to most attractions (30 mins max) but due to the heat during our stay we decided to take a taxi everywhere which was easy to do, however, the drivers do not like to turn meter on and tend to ask for 50Dirhams almost everywher
Rachel
8 years ago
10.0
This riad was in an excellent location in the medina, close to all the places we wanted to walk to. The staff was excellent as was the food. The riad was very nice except that our shower dripped constantly and the taps for the sink were very loose. I think this is quite usual in Morocco, especially in the medina, so we were not overly fussed about it. We had a "guide" recommended by the riad for us to tour the souks and we were not pleased with the guide. She had an agenda of her own and only brought us to the merchants she knew, which we assumed was for "kick backs". If the riad arranges a tour of the souks or the medina for you, you may want to ask for a male guide to avoid getting the woman we had. Because it is a small riad, we really felt we were getting personalized service and all the employees of the riad knew us well. I would recommend staying at this riad!
jac
8 years ago
6.0
This is a really nice Riad however some things let it down. The lady that checked us in was very nice and very helpful giving us a map and information to get as around the medina. The night we arrived we had pre-ordered dinner, however we felt this was very average. No vegetables or anything with the chicken and the fruit salad desert looked like it was out of a can. Breakfast was also very basic with stale bread and cake everyday- needs more variety. Our actual room was very nice however we had the Corail room which opened straight on to the courtyard so if people are gathering in the courtyard it may keep you awake if a light sleeper. Night staff also sleep in the courtyard area on the couches so if going out early this can be a little confronting. The location is quite good for exploring the medina.
C
8 years ago
10.0
From point of booking to check out time, nothing was too much trouble for the wonderful staff at Riad Pachavana. Hamissa and her team were so welcoming, this hotel really is a home from home and made our stay in Marrakesh even more memorable. The hotel offers a very reasonable airport shuttle that I would recommend - the Riad is difficult to find on your first visit and the pre-arranged transport was very helpful. The Riad is approx 20min from the main square and sights of Marrakesh so well positioned. The rooms are large and spotlessly clean. The courtyard area is relaxing and welcoming and the roof terrace a great place to escape. Cannot recommend this hotel enough!
Rachel
8 years ago
10.0
Really lovely and friendly. Staff were very helpful and welcoming. The rooms were all different in style and had a precious gem theme. We stayed in the Ruby one, which was very comfortable and clean. Breakfast nice and we were pleased with the location. It took about 15 minutes to get into the main Square via The Souks. Would definitely stay again and recommend.
Nico
8 years ago
10.0
What a find. In the centre of the Medina. Close to all sights. Staff, rooms and food excellent.
Patrick
8 years ago
8.0
not bad, but only one staff
Verified traveler
8 years ago
8.0
We really enjoyed our stay. The location, breakfast, staff and facilities are all excellent.
Rauf
8 years ago
8.0
Rooms where clean to a good standard. The service provided was excellent. Location of the riad was inconvenient when getting taxis to and from however close by taxi rank was available. The breakfast was very basic and could have done with more variety. Overall a satisfactory stay.
Janice
8 years ago
10.0
Absolutely beautiful riad with very friendly staff. We had dinner on our first evening which was lovely. Our room was the Rose des Sables, which opened out onto the roof terrace, something that wasn't advertised when we booked and was an added bonus. The only slight criticism was that we arranged for a taxi to take us to the Supratours station for a bus to Essaouira but it did not arrive, we think the hotel forgot to book it and we nearly didn't get on it as all the tickets had sold when we arrived - luckily some folk didn't turn up. Supratours is a very comfortable and cheap way to get to Essaouira btw - highly recommended.
Verified traveler
8 years ago
8.0
If staying in old town be prepared to get lost as no street signs. No nightlife in old town other than in main square
cyrus
8 years ago
8.0
the hotel is locted close to the market about 15 walk
Steve
8 years ago
10.0
The staff were excellent, a lovely Riad, very central.
Verified traveler
8 years ago
4.0
Unfortunately, I left Riad Pachavana with an extremely bad taste in my mouth. While good accommodation, I'd recommend staying somewhere else. Let's start with the good things: The riad itself is genuinely beautiful. The inner courtyard is quiet and peaceful with a nice pool and the rooms are immaculately clean and well decorated. The breakfast they serve in the morning was filling and great. I also got a dinner there one night and it was very delicious. In addition, Mohamed, the primary person who worked with guests, was one of the highlights of my trip to Morocco. He was incredibly kind, could speak multiple languages well, and was incredibly attentive. The bad Unfortunately, I can't say the same thing about the other two people who managed the rates and the excursions. In short, each time I asked for something it felt like they first forgot and then tried to squeeze me for every dollar they could get. I stayed twice and before I reserved the second stay I asked how much the room was (multiple times) and each time the concierge told me they would get the exact rate, but it would be cheaper than I paid before. When I was actively staying in the rooms the second time, the concierge still insisted it would be cheaper but couldn't get me an exact rate (I was asking every day). When I went to check out, the price was 20% higher than I paid before. It made me feel taken advantage of and when I voiced my frustration they didn't seem to care.
Thorne
8 years ago
10.0
The hospitality at this riad was incredible. Everyone catered to your needs and the food was delicious! I would highly recommend this place to stay at when you are in Marrakech.
Verified traveler
9 years ago
10.0
The staff were fabulous. The rooms were gorgeous. The location was great - out of the main tourist craziness. The food was incredible. The hotel was stunning. The whole experience was extremely Moroccan and authentic. LOVED every minute of being in there. Would recommend highly and also go back.
efke
9 years ago
8.0
This is a 3 star type hotel if Riads could be rated that way. Many of the old fittings have been preserved in this Riad making it feel Very authenthic. As with all old buildings, plumbing etc can be iffy. We had very little shower pressure but good hot water. Beds were comfortable and very clean. Soaps and shampoos were provided but quality was spare. The reason to come back here is the service. Their service is really good and that's saying something as this is often not a priority in other hotels i stayed in within Morocco.
BEHZAD
9 years ago
10.0
Beautiful Riad in a good neighborhood. Room was clean and breakfast was excellent. Close to a very good fusion restaurant. Staff are friendly and helpful. Special thanks to Ms. Khamisa. Highly recommended.
Anita
9 years ago
10.0
Very nice riad and the staff are lovely and friendly. The food was delicious and on arrival the manager gave us a map with all the local Land marks circled and the best routes to take.
Cheryl
9 years ago
10.0
Wonderful riad. The staff was simply amazing. They went out of the way to make sure our trip was fantastic. We arrived in the afternoon, yet they were able to arrange for us a guide at a moment's notice. Dinner was delicious and available on our schedule. I have extensive food allergies, and they accommodated every one of them without compromising the quality of the meal. The location is great. It's walking distance to most of the main sites, and taxis are easy to grab just a five minute walk up the street. I highly recommend this riad. You seriously won't regret choosing it.
Verified traveler
9 years ago
8.0
It was a great stay. Deffo recommend to others. Clean and lovely staff
Greg
9 years ago
6.0
Wifi was down for almost 2 days and the AC didn't work very well. Staff was very nice though and the hotel was beautiful. It has the potential of being a 4 star hotel but its not quite there yet.
Tarek
9 years ago
6.0
Overall our stay at the hotel was okay due the hotel staff being excellent and extremely friendly. They tried to make our stay as comfortable as possible. However the hotel facilities were not as expected. The AC in the room was not great which makes things very difficult when its 40 degrees celsius outside. Having a cold drink would have helped but there was no fridge in our room, so that didn't help. It is a small hotel so there is no TV in the room or phone. You have to go down to reception each time you want something. Wi-fi was down for a day and a half. The location of the hotel was not great. It is not accessible from the main roads and non of the taxi drivers know where it is. You have to walk through some small, smelly and horribble alleys to get to it. With locals constantly trying to 'help' you.
Alexander
9 years ago
10.0
Stayed for 2 nights on a stop to Marrakech. Ended up booking an additional 2 nights with help from the staff so we could do day trips to nearby sights. The riad is very nice and in a reasonable location to get to both the medina and newer parts of town, would stay again.
Peter
9 years ago
10.0
My partner and I got lucky, Riad Pachavana was one of the choices in packages we were choosing from. In a clean, quiet neighborhood in the Medina, it became our absolute oasis from the city life outside. This riad is beautifully designed and finished. All of the regional materials and details are very well thought out and finished. The inner courtyard is absolutely stunning, with palm trees open to the sky, a small pool, and various comfortable seating areas. The enormous roof-top terrace is a true gem day and night. The rooms, each with their own unique design and mood, are very clean and comfortable. We especially appreciated the supremely comfortable beds and pillows. The Pachavana staff is multi-lingual, accommodating, and very friendly. I very highly recommend this as what must be one of the nicest riads in Marrakesh.
PT Traveler
9 years ago
6.0
This is the first riad I've stayed in and was hoping for more attention to detail. The Expedia 3-star hotel rating is accurate. The room was as pictured - clean, large, and comfortable. We had dinner the first night - great for late arrivals though a bit pricey and no menu. The biggest problem was the WiFi. It appeared their router was infected with malware since when you connect and browse on an Android phone, a popup prompted to download a dodgy app. Another guest had the same problem and their phone was infected. The owner called IT but their fix didn't correct the problem. Since the owner was not always around and the staff were not aware of the issue, we had to try each day to see if it was fixed. Not having internet for 3+ days was a BIG deal. Other small items could be improved. For example the shower drain was very slow (clogged). Reported it to staff but not fixed. Expedia lists "free bottled water" but none in the room. The Master Saphir Suite was next to the kitchen and you can sometimes hear staff at work or talking. As for security, you have to knock on the front door of the riad and wait in the alley to be let inside. You do not get a key. Plus the keys to all the guest rooms are hanging by the door. Both of these are a security concern in my opinion. So overall we slept well, enjoyed the lush decor and relaxed setting, had a nice breakfast, but it could be so so much better.
Hong Jun
9 years ago
8.0
Hotel staff was very helpful, breakfast is good, location is convenient to visit jeema el-fna and also the new city in Menara. Location though is not too easy to find if you're going there for the first time, look it up in advance to avoid paying the street kids to take you there.
Gillian
9 years ago
8.0
The Riad Pachavana provided a welcome calm and peaceful respite from the hustle and bustle that is Marrakech. It is located a 15-20 minute walk from the main square and souks of the medina, and a similar distance from the new town. The staff were all extremely helpful in arranging trips and taxis as required, particularly the night manager. There are plenty of quiet communal areas which allowed our family to relax together without being squashed into one of the bedrooms. All in all, the riad Pachavana gives a great authentic Moroccan riad experience.
Don
9 years ago
10.0
This is a fabulous Riad. The location s convenient and quiet.Because of a schedule glitch on our part we ended up staying in nearly every room. They are all great. My daughter and I especially liked the the rooms with the adjoining patio. The staff is fantastic, very helpful and accommodating. The manager is a gem, when we made a scheduling error she came to our rescue and responded to our every whim. The food is also very good and the rooftop terrace is a great place to hang out. After staying in other Riads, this was our favorite!!
Verified traveler
10 years ago
8.0
We had a lovely holiday in the Riad staff were very good and made my birthday special, but hotel area surroundings not really very pleasant but would recommend it to anyone for a relaxing time whilst at the Riad.
rachelle
10 years ago
10.0
We really enjoyed the authentic Moroccan decor and the peacefulness and tranquility of the Riad once you were inside. The staff was very friendly, accommodating, and helpful with planning your daily excursions. We enjoyed their breakfast and tea and some refreshments. Although we did not eat dinner there, we heard it was excellent.
Henrik
10 years ago
10.0
Had a great stay at the riad - super friendly staff, beautiful courtyard and everything we had hoped for. A great oasis to come back to in a sometimes quite hectic city.
Verified traveler
10 years ago
10.0
Absolutely beautiful, peaceful and tranquil Riad in the heart of the old Medina. 15 minute walk from the Jemaa El Fna square and close to lots of other beautiful sights including the spectacular Majorelle Gardens. OK, so you're walking down pretty busy and chaotic streets bustling full of mopeds, taxis, donkeys, etc etc but that all adds to the charm of Marrakesh! Once you get your bearings the Riad itself is nice and easy to find, just follow the various parking areas and turn left after the shop selling metal cactus ornaments!!!! The Riad itself has every comfort you could possibly need including plunge pool and rooftop sunning area. Wifi throughout and absolutely delicious food, prepared to order. Both the duty managers Mohammad and Fouad were incredibly helpful and knowledgeable about the local area too. Could not fault this place at all and hope to return!
Verified traveler
10 years ago
8.0
We enjoyed our visit to Marrakech and loved the design and layout of the Riad. We were in Pierre de Lune and were very happy with this room. The Riad was very clean and so too was our room. We used the pool and the roof terrace and regularly ordered beer and wine in the evenings. We did not eat an evening meal at the Riad. Many people described the Riad as ‘an oasis of calm’ – but unfortunately we did not find this to be so. There were very few guests staying and most of the time the atmosphere when we returned to the Riad for a quiet afternoon to escape the heat was more like a staff party than somewhere peaceful and calm. I understand it is the culture to speak with raised voices – but the staff chatter and at times shouting and arguing was really too much. They seemed to forget that there were guests in the Riad. There was a major staff argument on our last afternoon, which I was told was about money, that was so loud that we moved ourselves from the pool to the roof terrace. We could still hear the shouting, so my husband went downstairs to ask them to be quiet. They were then apologetic and embarrassed. So 10/10 for the facilities but the staff need some better training.
Shyam
10 years ago
10.0
The staff are extremely welcoming and helpful. For a whole day/night our room door lock was not locking and it had to be replaced so we were concerned that our room would be open but we decided to trust the staff as they said all our stuff would be safe and it was. The only think that would need to be sorted would be the shower as it was not powerful but to be honest the Riad make up for it in its traditional style and caring staff. It felt more like we were staying in someones home than a hotel, which felt more traditional. Finally the food was very good and presented like a top restaurant. When my wife and I return we will defiantly be staying here again.
Albert
10 years ago
10.0
Perfect hotel for a long weekend in Marrakech...
Verified traveler
10 years ago
10.0
You must eat at the Riad, it was the best meal we had and the others were good too!
Verified traveler
10 years ago
10.0
We were welcomed at the beginning of our week's stay with a quick orientation to the Medina over some mint tea. Staff were attentive without fussing and unfailingly welcoming. Breakfasts of home made breads and fresh orange juice started the day of smoothly. The Riad recommended trips and helped organize them with English speaking guides - in particular we enjoyed the trip to the Ourika Valley finished with a late lunch by the side of the river. The Riad was charming and easy to find and offered a welcome retreat from the hustle and bustle of the Medina. They also provided a lovely meal on our first night which was tasty and freshly made. This was a perfect pick for a relaxing and enjoyable stay.
Verified traveler
10 years ago
6.0
A true marrakesh experience in a nice clean riad. No food choice - breakfast very limited and dinner poor value for money when compared to eating outside. But overall a pleasant experience and a welcome contrast to the hustle and bustle of the medina.
kempsy
10 years ago
10.0
Lovely stay for a week in late March, very much a quiet season for Marrakech. The hotel was peaceful and quiet, a perfect oasis of calm and relaxation compared to the hustle and bustle of the Medina's teaming streets on the other side of the wall.
janet
10 years ago
10.0
Great stay in the heart of the medina yet staying in the Riad was like a little oasis
Stuart H
10 years ago
8.0
I came here at the end of January 2014 to February 2014, it was a lovely place and the staff were friendly and the place was clean but it was a little cold at this time and it started to get hotter after the second week of February the manager was very helpful and the staff were very helpful and we enjoyed ,Marrakesh is nice but only go there for a couple of days as we had spent one week there and got a bit boring after seeing most of the things. advice I can give people when going to Marrakesh is make sure you plan your journey on a regular basis ,and go to the restaurants that are recommended in the book called the best of Morocco as you will find very clean and safe cuisine to eat do you not eat from Street venders as you don't know how old the food is
bruce
10 years ago
8.0
You visit will be made as easy to arrange as possible. Riad offers to arrange taxi to meet you at airport /(quite expensive at 20 euro each way) but trouble free. Riad will provide evening meal, also 20 euro on eve of arrival but this must be booked in advance as indeed all subsequent meals you might wish to take at the riad. Food good but no real choice. Alternative good restaurants close by are scarce except one Latitude 123 but it closes at 6.00pm. The location gives an atmospheric taste of the medina and the souks and stalls are plentiful and nearby. Trips can be arranged by the riad but be careful as to what you choose, some can involve over 9 hours in an uncomfortable mini bus although the journey through the beautiful Atlas mountains does much to compensate. Minor problems, door to room would not lock, shower aimed it water down wall encountered at the riad were dealt with promptly pleasantly and fairly ..On the whole the rooms are very good and different from the usual run of hotel rooms. I would recommend this riad. I am sure there are others as good if not better but the staff in them could not be kinder or more pleasant than those of the Pachavana
Starts From
$132.00 / night
172 Derb Lambsober, Marrakech, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Non-smoking rooms
Air conditioning
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