Riad Shaden
Chain: Not Available
Description
Unique Riad Experience
Charming Rooms and Authentic Design
Indulge in the vibrant and cozy ambiance of our 6 uniquely designed rooms, each reflecting the rich Moroccan traditions. Complete with modern amenities and a touch of elegance, your comfort is our priority.
Culinary Delights and Cultural Immersion
Savor the taste of Morocco with our on-site chefs crafting traditional dishes just for you. Immerse yourself further by joining a cookery lesson for a truly authentic experience that will leave your taste buds tingling.
Relaxation and Convenience
Unwind under the Moroccan sun on our spacious terrace, equipped with comfortable sun beds and a covered living area. Let us take care of the details by organizing your airport transfers and excursions, ensuring a seamless and stress-free stay.
Book now for an unforgettable stay at Riad Shaden, where warmth and hospitality await.
Sentiment Analysis
Clean rooms
Friendly staff
Great location
Comfortable beds
Beautiful decor
Exceptionally pleasant staff
Popular Amenities
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Car hire
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Public transport tickets
Outdoor furniture
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Availability Side
Kaiss Twin Room
This room is located in the ground floor around the courtyard.
Chems Double Room
This room is located in the first floor around the courtyard.
Guest Sentiment Categories
Cleanliness
Guests consistently mentioned cleanliness as a positive aspect.
Service
Service was generally appreciated, with friendly and helpful staff making guests feel welcome.
Location
The hotel is located in close proximity to many key landmarks, providing a peaceful oasis in the bustling city.
Room Quality
Rooms were spacious, clean, and comfortable, with amenities like in-room safes and daily housekeeping.
Amenities
A mix of opinions on amenities, with some guests enjoying the offerings like cookery classes while others found breakfasts simple.
Value for Money
Mixed opinions on value for money, with some guests feeling the prices were reasonable for the services provided while others found it slightly high.
Food and Beverage
Breakfast and dining services were generally well-received, with some guests suggesting a bit more variety.
Overall Experience
Most guests had a positive overall experience, finding the hotel staff friendly, helpful, and the premises beautiful.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessAn extra bed is available only in the suite. Upon departure guests can pay by credit card and cash (EUR/GBP/USD/MAD). Please note that all couples holding Moroccan passports must present a valid marriage certificate on check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (49)
Elin
3 weeks ago
10.0
Prachtige, hygiënische locatie met ontzettend vriendelijk en hulpzaam personeel. Echt een dikke 10!
Cons: Wij vonden de bedden persoonlijk te hard, maar dit is persoonlijk.
Tina
6 months ago
10.0
I was a bit nervous about visiting Marrakech as I had received mixed reports from friends and forums. However from the minute we stepped outside of the airport and met Saiid who we had arranged to pick us up and drive us to the Riad any trepidation was put to rest. Saiid speaks excellent English and from the minute we met him he was reassuring, knowledgable about his city and welcoming. The rest of the staff we met at the Riad: Mohammed, Iman and Saiid's wife were all so welcoming, friendly and helpful. Nothing was ever too much trouble. Once we ventured out into the city armed with both Google Maps and the street map that Saiid had given and explained to us we were confident enough that any reservations we had about the trip in advance just dissipated. Our room was spacious and clean with housekeeping daily. There was plenty of hot water as well as an in room safe. We could get sodas, water, mint tea etc from reception whenever we wanted it. It was added to our bill but were cheaper than were paid outside of the riad. We booked a cookery class while we were there which was just lovely. We shopped for the ingredients with Mohammed beforehand and then he stayed with us to answer any questions and assist in translation with Saiid's wife who was there to teach us. We took a full day trip to Essaouira with Saiid on our last day. Again he was chatty, educated and informative. There were a couple of stops en route which broke up the journey. This day out was so beneficial as it really gave us an opportunity to see another side of Morocco outside of Marrakech.
Cons: We loved everything about the Riad
Grainne
8 months ago
10.0
Beautiful, peaceful place. It was lovely to come back after a long day walking and relax on the rooftop or in the courtyard. The staff were so friendly and helpful and made us feel very relaxed and welcome.
Cons: Our room was facing the front and there was some noise from outside on one of the nights. Maybe pack earplugs if you sleep lightly.
David
8 months ago
10.0
A quiet oasis in the hustle and bustle of the medina
Stephen
8 months ago
10.0
Wanted a location within city to taste culture rather than a generic 4/5 star hotel. Succeeded in spades. Muhammad and staff lovely. Beds large and comfy. Dining area bright and welcoming.
Cons: Breakfasts are quite simple. Bread based but tasty all the same.
Beverly
9 months ago
8.0
Cleanliness and wonderful staff
Cons: Very cold and quite a distance from the main square.
Emma
10 months ago
10.0
This was our second time staying in this Riad. We loved it! The owners and staff are just so friendly and helpful. The Riad is beautiful. Rooms are comfortable. Breakfast is amazing. It's a peaceful haven in the middle of a bustling city!
Cons: Absolutely nothing!
Jacqueline
10 months ago
8.0
Traditional Moroccan experience. Beautiful decor. Exceptionally pleasant staff. Good breakfast
Cons: We stayed in Winter so understandably it was a bit cold morning and evening. Perfect for overnights after a busy day out, but not much atmosphere if you want to stay in. I expect it may be different in summer on rooftop terrace. 20 min stroll through local residential area which when got our bearings was ok
Lindsay
10 months ago
10.0
Attention to detail
Cons: That there was an option to get some food if needed
Panagiotis
1 year ago
9.0
Sara
1 year ago
10.0
For anyone thinking of going to Morocco, Riad Shaden in the heart of the Marrakech Medina is an absolute hidden gem! Mohammed, Imad and Said are so welcoming and work very hard to provide the best, quality service for all of their guests, nothing is too much trouble for them. I first stayed here 2 years ago and I was welcomed back with open arms like i had never been away! Would totally recommend to anyone who wants an authentic feel of Marrakech ❤️
Cons: Everything was fabulous
Melanie
1 year ago
10.0
amazing ,staff were fantastic. so welcoming and nothing was too much trouble. lovely breakfasts and great room. so clean.
Matjaž
1 year ago
7.0
It was clean and in a fine, less busy part of Old Medina.
Cons: First we missed more signs to find a place. Second wifi was not working, not in the evening and not in the morning. The biggest disappointment was brakefast, the worst in two weeks of Morocco; not local, just a small coup of tea, no jogurt, no eggs. And to add up, there was no option to lock our room!
Aymen
1 year ago
9.0
The staff at the riad were incredibly welcoming and accommodating throughout our stay. From the moment we arrived, they made us feel right at home with their warm hospitality. Whether it was assisting with local recommendations or ensuring our comfort during breakfast, their genuine kindness and professionalism truly enhanced our experience. It's clear that they take pride in their work, and their dedication to providing exceptional service didn't go unnoticed. We left with fond memories and a desire to return, thanks in large part to the wonderful staff at the riad.
Matthew
1 year ago
10.0
A fantastic holiday owed in huge part to the staff at the Riad. They do everything they can to make you feel comfortable and ensure you have everything (day trips, information, facilities...) you need. An oasis of calm in the middle of the Medina. The room was really comfortable and we both slept well.
Cons: No issues
Zoe
1 year ago
8.0
The staff were really wonderful, thank you Mohammed especially for being so helpful and considerate. It was very clean and comfortable.
Cons: The area is really rundown and poor and it’s not a good neighbourhood or street for tourists. It didn’t feel that safe walking home.
Cunliffe
2 years ago
10.0
The Riad itself is beautiful and comfortable but what makes it truly special is the staff. Muhammad and Siad were attentive and very helpful. Whilst I was travelling with friends we were in different Riads.....and did I chose well. I felt safe and very well looked after. A special mention to Imad too who was also very helpful. 20 min slow walk into the centre of the Medina. Both myself and friends would definitely return to this homely Riad....breakfasts are fab.
Cons: The beds are a little hard but what can you expect for the price. It's superb value for money.
Mary
2 years ago
9.0
I loved the location, and the central courtyard was a gem in the morning for breakfast. The terasse was great jn the morning for practising yoga and meditation😀
Cons: I thought the taxi transfers seemed expensive . However I was very glad of them!
Annabel
2 years ago
10.0
Staff went over and above, extremely helpful. Helped us book 2 amazing trips, sunrise hot air balloon and sunset dinner in desert. The room was beautiful and the breakfast was lovely. Thank you
Sarah
2 years ago
9.0
We were mostly in contact with Mohammed and he was excellent. Very helpful and kind. Always a smile on his face. The breakfast was good, love the colourful dishes used! The room was cleaned everyday and suited our needs. It isn't too touristy or loud in that part of the Medina, and even though it isn't central, it only took us about 20 minutes to walk to the Jemaa el-Fnaa. It's near one of the gateways around the Medina so for tour pick-ups it's very easy. Overall a very good experience and a beautiful riad.
Cons: I didn't like the tour organised through the Riad. It wasn't the transport or the guide - we were in a private car with the Riad's manager - but I don't like being shuffled from one purchasing situation to the next. We choose to go to the Ourika valley but for me that's not the real Morocco. Too packed with tourists, Moroccan and non, and on the way you are brought to the camels (extra cost), the ceramic makers (buy, buy, buy) and the women's Argan oil cooperative (this is not bad). The nicest part of the day was the guide organised in the valley to show us the waterfalls. He was excellent, the waterfalls were nothing special. I let the Riad know afterwards that this isn't my thing. I should have researched the valley better. Avoid if you don't like the tourist throngs.
Morgan
2 years ago
10.0
honestly it's one of the best holidays I have been on, the staff were beyond amazing!!! the riad is stunning so cute and just so peaceful away which was surprising because of how close we were to the main touristic points and attractions. I would recommend using the airport service the road provides for 200 DH which is a bargain as the car was higher end than the taxis there and it's away from any taxi scammers that will try get more money from you, 100% will go back to stay here!!!!
Cons: nothing everything was perfect
Lisa
2 years ago
9.0
Everyone at the Riad were so helpful. Said, Mohamed and Imed could not have done more to make our stay special. Being slightly outside the main tourist area meant coming back to the Riad was very peaceful and away from the noise of the souks. Lovely to have the rooftop as an area to relax. Really enjoyed the cookery class.
Cons: Had banana a couple of days but would have liked to have had a choice of fresh fruit at breakfast time to go with the yoghurt. You might struggle if you were on a gluten free diet. Didn't have the hottest of days so courtyard area where the eating took place was quite cold and would have liked candles on the table when eating at night
Susan
2 years ago
10.0
nothing was ever too much for the staff, very comfortable room, lovely breakfast would definitely recommend to anyone wishing to visit Marrakech
Cons: nothing
Ilinka
2 years ago
10.0
Helen
3 years ago
10.0
Very welcoming. Authentic and clean. A place of calm amidst the madness of Marrakech.
Cons: TV in room didn’t work which was at bit of a blow for watching the World Cup in an evening. Toilet was a bit wobbly.
Rachel
3 years ago
10.0
Really lovely riad . Spotlessly clean . Evening meals absolutely fantastic, highly recommended. Staff couldn’t have been better , they were so kind and helpful
Cons: Nothing
El
3 years ago
9.0
Niccolo
3 years ago
9.0
Leonardo
3 years ago
10.0
Loreto
5 years ago
8.0
The Riad is lovely and breakfast is excellent. Friendly and nice staff as well. I would only suggest that when arriving at night, make sure you take their transport. The Riad is not accessible by car, and at night it might be difficult to get to when you don't know the area.
Lorraine
6 years ago
10.0
We chose this riad for two reasons, because of the wonderful reviews and because of the location. We wanted to be in the old part of Marrakech to experience the culture and the people and we weren’t disappointed. The riad is down a side street off the Main Street of the area. During the day the street is full of life. Local people selling fruit vegetables, a gentleman with a loom making scarves, children playing and the general bustle of life. The people said bonjour when we passed, nobody in this area hassled us to buy from them and the area felt safe and friendly. When we arrived we were met from our taxi, given mint tea and a map of the area. Time was taken to talk with us about what we might like to see and do during our stay. We were very grateful for this and the advice and map we were given proved to be very useful on several occasions. Nothing was too much trouble and all of our questions were answered fully. Our room was small but beautiful, had air conditioning and was immaculate as was the rest of the riad. The bed was firm and comfortable and after a day walking around the city I had no problem sleeping! The room was cleaned every day with clean towels and bedding. We felt bad as we are so messy! Everything was kept to a very high standard. Breakfast was slightly different each day with bananas, cream cheese, jam, honey and French bread offered alongside traditional Moroccan breads and pancakes. The roof terrace is lovely. You are able to smoke up there and we enj
Verified traveler
6 years ago
8.0
Hele aardige mensen! De riad ziet er netjes uit. Bijzondere ervaring!
Verified traveler
6 years ago
10.0
Service personeel is geweldig en zelden zo meegemaakt. Staan altijd voor je klaar en regelen alles op verzoek.
Marinda
7 years ago
8.0
Amazing cultural living experience. very clean and convenient staff very friendly. can upgrade on breakfast though with fruit salads, omelettes etc.
Marinda
7 years ago
8.0
beautiful Road and amazing experience in Medina. Friendly kind staff. Can improve breakfast with fresh fruit salad yoghurt and omelettes for a variety.
Verified traveler
8 years ago
10.0
Wonderful stay. About 10-15 minutes walk from main square. Staff are fantastic - ready with maps and information when you need. Breakfast delicious!!! Left early in the morning and was still made for us. Recommend!
Jose
8 years ago
10.0
The riad was a gem. Easy, and quiet, access to the medina and friendly staff. We will definitely refer this place to our friends and book when we return!
Verified traveler
9 years ago
10.0
this was everythink pefect. we will come again inShaAllah!
Verified traveler
9 years ago
8.0
We had a wonderful time in Marrakesh. We loved visiting the Souks and all the historical sites. The hotel arranged for someone to pick us up / drop us off to the airport. One less thing we needed to figure out and worked out perfectly. We took a couple day excursions which was arranged by the hotel. Our excursion guide (Abdul) was great and so helpful. We had a well air conditioned (so important with 109 degree weather) private tour van and Abdul our guide was very insightful. On our way to Essaouira we visited the tree goats, an Argan oil cooperative, spent the day in Essaouira. Our other day excursion we went to the Atlas Mountain. Our way there we stopped to ride camels (which was fun) and had lunch on the river bank at a nice restaurant. After lunch we climbed the mountain (with a guide) to the top to enjoy the beautiful waterfall at the top. We had a great experience visiting Marrakesh. Thank you Riad Shaden for taking great care of us.
MIchael S.
9 years ago
8.0
Ich kann diesen Riad nur empfehlen. Er liegt mitten im Trubel der Media und ist nicht mal so schwer zu finden. Keine Restaurants unmittelbar daneben, aber das Zentrum erreicht man in wenigen Minuten und der Weg dahin ist der Hammer... Cool auch das Frühstück im Innenhof oder, wenn man nur fragt, auf der schönen Terrasse. Das Personal ist sehr freundlich und hat uns in allen Lebenslagen immer geholfen. Einziges kleines Manko: es gibt nur Nichtraucherzimmer. Aber klar, wir würden sofort wieder dahin fahren!
Silvia M.
10 years ago
8.0
alles Tip Top und sauber die Lage vom grossen Platz ist einwenig weit weg! aber sonst alles gut
K54
10 years ago
6.0
Dieses Riad erfüllt nicht die Erwartungen, welche im Internet suggeriert werden. Zimmer sehr klein, Kleiderschränke schliessen nicht, Zimmer nicht abschliessbar, keine Minibar, nicht mal einen Kühlschrank für Gäste. Dusche nur ein Rinnsal. Essen nur auf Voranmeldung. Personal ist jedoch freundlich und hilft wo es kann. Lage ist in einer Schmutzigen Sackgasse ohne Licht. Wer die Einfachheit liebt wird es verschmerzen können.
Wolly 78
10 years ago
8.0
Very good riad in Marrakech, only 15min far away from the main square and in the meddle of the real life of Marrakech. I can surely reccomend this riad.
Susanne S.
10 years ago
10.0
Riad Shaden ist klein, sympathisch, ruhig und sehr sauber. Zu jeder Zeit ist jemand freundliches erreichbar sei es für eine Auskunft oder wenn man Hilfe benötigt. Für einen Tagesausflug wurde uns ein Chauffeur mit Wagen organisiert den wir mit einer netten Familie (Nachbarn) teilen durften. Auch 2x Nachtessen hat uns prima geschmeckt. Also Freude herrscht!!
Timothy H.
10 years ago
10.0
Lovely hotel with plenty of character and friendly helpfull staff. Situated in the heart of the Medina about 20 minutes walk to the main square.
annvlb
10 years ago
8.0
3 nuits dans ce riad, personnel sympathique, chambre propre et agréable, bien que pas très grande, bon petit déjeuner. Un peu excentré.
Lalou
10 years ago
8.0
Nous avons passé 5 jours dans ce riad très chaleureux. Les petits déjeuners sont parfaits. Les chambres très confortable et pratique. Les 2 gérants ont été aux petits soins. Nous vous recommandons cette adresse.
bruce willis
11 years ago
10.0
What a lovely place to stay....the staff were really kind and helpful..the food was great. And it was situated right in the.medina 10min walk from the square... Would definitley reccomend riad shaden as a great place to stay
RBTH
11 years ago
8.0
Basic hotel but great location (if you want to be experiencing life in the medina), clean and cosy spaces, good food and excellent personalised service.