Hôtel & Ryads Barrière Le Naoura
Chain: Not Available
Description
Luxurious Garden Oasis
Experience the serene luxury of Naoura Barrière nestled in Marrakesh's vibrant medina.
Elegant Suites and Culinary Delights
Indulge in spacious suites with modern amenities and savor quality local cuisine at our restaurants.
Relaxing Spa and Family-Friendly Amenities
Unwind with pampering treatments at the spa while children enjoy the kids' club.
Book now to enjoy a blissful stay at Naoura Barrière and create unforgettable memories in Marrakesh.
Sentiment Analysis
Friendly staff
Clean rooms
Great location
Good food
Popular Amenities
Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Availability Side
Suite
This spacious suite offers a balcony, free Wi-Fi and satellite TV. It also has a seating area and a spacious bathroom.
Guest Sentiment Categories
Cleanliness
Rooms are clean and spacious.
Service
The staff are all exceptional, very friendly and eager to help.
Location
Beautiful hotel with exceptional service, great food and relaxing atmosphere.
Room Quality
Beautiful and spacious rooms with nice balconies.
Amenities
Good fitness center and a large breakfast buffet.
Value for Money
High-quality experience for the price.
Food and Beverage
Quality exceptional at breakfast with some room for cocktail menu expansion.
Overall Experience
A wonderful hotel experience, highly recommended.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease note that there might be a difference in the room rate if you pay in local currency or by credit card (due to currency exchange rates).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (540)
Thomas
1 week ago
10.0
Thomas
1 week ago
10.0
Alles, Frühstück, Zimmer, Bett, Mitarbeiter, Ambiente, beheizter Pool (Besuch im Januar)
Cons: Nichts
Pierre
2 weeks ago
9.0
Hôtel parfait Emplacement top
Lise
2 weeks ago
10.0
Alvarez Bernal
2 weeks ago
5.0
Jean
2 weeks ago
6.0
accueil impeccable , gentillesse de TOUS les personnels, cuisine agréable Chambres de bonne taille malgré une baignoire /douche peu accessible Propreté parfaite (chambre et couloirs)
Cons: 1-le bruit chaque jour du chantier de rénovation du lobby était une nuisance ( meme si nous savons que les intervenants font de leur mieux pour réduire les nuisances ) 2- le parcours aquatique était fermé, nous qui pensions beaucoup l'utiliser 3- La salle de petit déjeuner etait un peu fraiche
Agnes
2 weeks ago
10.0
This Hôtel exceeded my expectations. The breakfast was top notch. Rooms were spacious and comfortable . The staff were amazing. Very kind, friendly and accommodating.
Cons: I cannot fault this hotel on anything
Ibrahima
2 weeks ago
10.0
Rached
2 weeks ago
10.0
Personnel propreté déjeuner restaurant
chaddad
2 weeks ago
10.0
Zuleyha
2 weeks ago
8.0
L’accueil incroyable du personnel. Très à l’écoute.
Alexandre
2 weeks ago
10.0
La proximité avec le souk et la suite magnifique
Cons: Rien
henrique
3 weeks ago
9.0
Cafe da manha muito bom; localizaçao boa
Wheeler
3 weeks ago
10.0
Great location! Clean.
Thomas
3 weeks ago
2.0
The view, the sheets
Cons: Everything else
Marc
4 weeks ago
7.0
c’est un établissement super classe, avec un personnel remarquablement dévoué, empathique et aux petits soins permanents pour toutes les demandes des clients. La seule chose qui a été négative est le room service. Ma mauvaise expérience est détaillée dans le paragraphe suivant
Cons: expérience catastrophique franchement avec le room service de l’hôtel ! J’ai fait une commande téléphonique pour un dîner en chambre, à 21h avec une promesse du room service de service en chambre dans les 40 minutes suivant ma commande. Mais celle-ci n’a été honorée que plus de deux heures plus tard, après quatre ou cinq réclamations au standard et à la conciergerie! En fait, l’agent du room service a livré nos plateaux dans une mauvaise chambre et ne s’est pas inquiété de savoir si c’étaient les bons demandeurs!… Il est rentré chez lui sans prévenir personne et ce n’est que 2h30 plus tard que nous avons pu dîner…! c’est assez scandaleux. Cela est une faute énorme dans l’organisation du service. Cette critique est faite non pas dans le but de casser l’hôtel qui est merveilleux, mais dans le but unique de faire en sorte que les responsables soient informés de ce défaut de fonctionnement majeur dans leur room service qui pourrait nuire leur réputation de façon très importante.
David
1 month ago
8.0
gerard
1 month ago
8.0
Stephanie
1 month ago
10.0
Le calme, la sérénité, la simplicité et la gentillesse du personnel
Cons: Rien
bernard
1 month ago
10.0
franck
1 month ago
10.0
Tout était parfait
SHEILA
1 month ago
9.0
Tutto
Cons: Il ristorante
Cris
1 month ago
10.0
Cons: El hotel y su personal excepcional
SEBASTIEN
1 month ago
8.0
Paul
2 months ago
8.0
Michel
2 months ago
8.0
La chambre même si le service est très tardif
Cons: Petit déjeuner…nous étions en même temps qu’un groupe important d’américains et le buffet était limite! Pas de pain blanc et service des œufs très lent et limite agréable.
Richard
2 months ago
8.0
SEBASTIEN
2 months ago
8.0
Stéphane
2 months ago
10.0
fabrice
2 months ago
10.0
Fatoumata
2 months ago
6.0
valerie
2 months ago
9.0
La gentillesse du personnel. Les chambres belles et spacieuses avec beau balcon. La qualité exceptionnelle du petit déjeuner. La piscine très grande et chauffée. La qualité de la salle de fitness et de ses équipements.
Cons: Certaines parties communes de l'hôtel (notamment les ascenseurs et la moquette) mériteraient d'être rénovées.
LOUIZI
2 months ago
10.0
Tous , c’était parfait à tous les niveaux
Frederic
2 months ago
10.0
Sahar
2 months ago
8.0
The staff are all exceptional, very friendly and eager to help. All professional and very welcoming. We were traveling with a 2 year old and at some point I ran of nappies. My husband was at a work conference at the time and I wasnt comfortable going to supermarket myself as I noticed crossing the road can be quite tricky at times specially with a toddler. The reception and door man staff offered to buy the nappies for me and the door man visited several shops to try and obtain the exact ones I needed. Always going above and beyond! Rooms are clean and spacious, food was wonderful. Kids club was exceptional, huge space with variety of activities, toys and clean bathrooms.
Cons: Minor points really - sometimes water wouldnt be replenished in our room, some of the laundry wasnt washed properly and still smelled though they quickly rectified this once we brought it to thier attention.
Ulrike
2 months ago
9.0
Sehr angenehmes, freundliches Ambiente. Wir hatten die Junior-Suite mit Aufmerksamkeiten im Zimmer. Das Personal war sehr freundlich und hilfsbereit. Es gab ein sehr großes Frühstücksbuffet, das man im Freien genießen kann. Das Fitnesscenter ist sehr gut ausgestattet.
Cons: Dass es den Gästen am Pool gestattet ist zu rauchen. Wenn man direkt daneben liegt, wird man durch den Rauch belästigt.
Marina
3 months ago
10.0
L'extrème gentillesse du personnel la beauté des chambres, de la piscine La qualité de la restauration
Cons: Rien
Malte
3 months ago
10.0
Mariana
3 months ago
10.0
Everything!
Cons: Nothing
Nina
3 months ago
8.0
Расположение, приветливые сотрудники на входе, охранники особенно.
Martha
3 months ago
8.0
I got a really lovely birthday cake. The hotel has a kids' club. The hammam was gooood!!! It was my birthday, I wanted to wake up feeling glorious; I did.
Monira
3 months ago
10.0
Gemma
3 months ago
9.0
A beautiful hotel with exceptional service, great food and relaxing atmosphere.
Cons: The cocktail menu could be expanded to include Aperol spritz.
Philippe
3 months ago
9.0
Liliana
3 months ago
9.0
Jing
3 months ago
10.0
THIERRY
3 months ago
10.0
David
4 months ago
10.0
J’aime beaucoup aimé la gentillesse du personnel aussi l’atmosphère de l’hôtel
Nathalie
4 months ago
10.0
L’hôtel est vraiment très agréable, idéalement situé, parfaitement propre et le personnel est aux petits soins. Nous avons particulièrement apprécié la piscine ainsi que le petit déjeuner. Un grand merci à Asma, la Guest Experience Manager, qui nous a accueillis chaleureusement et est restée disponible tout au long de notre séjour afin de s’assurer que tout se passe parfaitement. Tout était réuni pour un séjour réussi : un service irréprochable et une expérience tout simplement parfaite.
BRUNO
4 months ago
8.0
Marianne
4 months ago
9.0
NOEMIE
4 months ago
10.0
Tout était parfait
Sam
4 months ago
10.0
MHamed
4 months ago
9.0
Le personnel à l'écoute, le service voiturier, l'emplacement et la tranquillité. Hôtel plutôt adapté aux adultes.
Cons: Certains transats n'étaient plus réglable car cassés. Mais c'est vraiment pour mettre qqchose.
Nour Mounia
4 months ago
10.0
Personnel disponible, hyper serviable et chaleureux Très bonne ambiance Calme tout en étant à proximité du centre ville Repas délicieux (notamment petit déjeuner et room service mais aussi au restaurant de l’hôtel)
Cons: dans les détails; mise à disposition des bouteilles d’eau (pas systématique en chambre mais fait sur demande)
Greig
4 months ago
9.0
Very clean and friendly staff
Cons: The Laundry pricing is very expensive, you also get told at the end of your stay about the country’s tax on your room which wasn’t expected it’s around
Silvia
4 months ago
10.0
El personal encantador y muy amable
Cons: Poco espacio en la piscina
mickael
4 months ago
10.0
Le service parfait rien à dire avec un ménage le matin et le soir !!!
Cons: Rien
Susannah
4 months ago
10.0
Location was great! Very nice. Safe and lovely room.
Fernanda
4 months ago
10.0
Hotel maravilhoso, funcionários muito atenciosos, café da manhã muito variado, piscina e instalações do quarto perfeitas. Concierge Amine sempre pronto a ajudar. Se puderem fiquem nesse hotel! Soberbo! Espero voltar um dia!
Cons: De nada!
Dr. Ali
5 months ago
8.0
Isabelle
5 months ago
10.0
Luisa
5 months ago
10.0
Ubicación perfecta, trato exquisito, habitación excelente, me gusto todo en general
Cons: Me gustaria que hablasen más español :)
Anne-cécile
5 months ago
5.0
Très bon emplacement géographique. Situé idéalement pour découvrir la ville à pieds. Le personnel est d'une extrême gentillesse. Les plats proposés au restaurant sont de très bonne qualité.
Cons: Énorme déception ! Habitués à la chaîne Barrière , l'hôtel n'est clairement pas au niveau. Très peu de choix pour le PDJ, énormément de sucré et peu de salé. Literie horrible, le matelas en Junior suite releve plus d'une planche de bois que d'un matelas. Personnes sensibles du dos, vous pouvez fuir !Pour un établissement 5*, sous l'enseigne Barrière, je trouve ça inacceptable. Nous l'avons signalé à la réception, il nous a été répondu que le service d'étage viendrait mettre un sur-matelas. Le problème a donc l'air d'être connu.. il serait peut-être temps de changer les matelas ! Concernant le Spa, même constat. Massage en cabine duo, les tables de massages ressemblent à des planches de bois en termes de confort plutôt qu'à des tables de massage. La prise en charge par la praticienne est d'une telle rapidité, sans intimité pour se déshabiller, qu'on est bien loin du moment de détente recherché. Encore une fois nous sommes bien loin des standards internationaux et des standards Barrière. Je passerai sur les cocktails commandés à la piscine qui arrivent après le plat casiment terminé, dans un verre rempli pour moitié et presque imbuvable. C'est à se demander ce jour-là s'il y avait un barman sachant les faire alors que la veille ils étaient excellents. Pour finir, notre vol étant à 18h nous avons demandé à conserver la chambre moyennant supplément bien sûr et la réceptionniste a refusé. Raison, la chambre est en arrivée...alors que la veille elle nous précisait que l'hôtel n'était pas plein...aucune envie donc de faire un effort pour la satisfaction client. En conclusion, hôtel plus que décevant pour un établissement Barrière alors qu'il en a le potentiel et que je ne conseillerai à personne vu l'absence de qualité des prestations.
Hassan
5 months ago
7.0
Merci Hanane, Aya et toute l’équipe de la réception
Naseer
5 months ago
8.0
Miquel
5 months ago
9.0
Raffaele
5 months ago
10.0
Tutto perfetto
Firaz
5 months ago
10.0
greeat hotel with excellent facilities. Ideal stay for a family. The pool was large and spa was really good. I would dewfinately stay there again. Staff were so helpful as well.
Cons: I was happy withy the stay so nothing negative to report.
Rachida
5 months ago
7.0
Le personnel très accueillant
Cons: Un peu trop bruyant
Coelho
5 months ago
9.0
Simpatia de todos os funcionários.
Cons: Apenas o spa poderia ser melhorado
Saddiqi
5 months ago
9.0
Janice
5 months ago
10.0
Lionel
5 months ago
8.0
Très grande piscine, eau claire, les carreaux au sol méritent un peu d'entretien. Transat, parasol, espacement au top Les chambres sont jolies et spacieuses, très bien isolées phoniquement, grand lit Petit déjeuner copieux et varié (tant en sucré, salé, continental et local) Le personnel du SPA est très pro, super moment. Le personnel est extrêmement gentil, attentionné et serviable, que ce soit à la réception, conciergerie, service de restauration, chauffeurs, etc... mention spéciale à Linda et Zacharia (les noms de familles ne sont pas mentionnés volontairement) qui ont fait de ce séjour un moment encore plus plaisant
Cons: les bons points compensent LARGEMENT les légers désagréments
Thierry
5 months ago
10.0
Tout est très bien , le service voiturier , la conciergerie , l’accueil , tout le personnel est au petit soin ( de là piscine , au bar , au petit dej ) C’est un investissement, c’est vrai , mais se sentir comme un coq en paye pendant quelque jours c’est parfait
Cons: Rien en particulier ( peut être le manque de parasol ⛱️ à la piscine ) , toutefois tout et mis en place pour trouver une solution
Alice
5 months ago
10.0
Regiana
5 months ago
8.0
Sa'a
5 months ago
9.0
Abdelmoumen
5 months ago
10.0
Au delà du cadre paisible et familiale, d’un accueil chaleureux le tout dans un environnement parfumé et des services de hautes qualités, ce qui m’a marqué le plus sont les touches subtiles et personnalisés reçus quotidiennement. Je recommande vivement cet hôtel, et j’ai hâte d’y retourner prochainement. Merci à tous le personnel.
Cons: À vrai dire rien ne me vient à l’esprit.
ALI
5 months ago
9.0
José Emilio
5 months ago
10.0
Nos quedamos en un Ratziaff dentro del propio Hotel. Una experiencia fantástica. Piscina privada, salón, comedor y cocina, cuatro habitaciones con un amplio baño y terrazas, cada una… el personal muy agradable y a 10 minutos de la plaza de El-Fna
Cons: Todo perfecto
Inès
5 months ago
10.0
Tout !!
Cons: Rien tout était parfait
Hauwa
5 months ago
10.0
Everything
Fatima
5 months ago
10.0
Un séjour absolument magnifique ! C’est notre troisième visite dans cet hôtel et nous tenons à remercier chaleureusement tout le personnel, en particulier Madame Karima et Monsieur Abderrahim pour leur accueil et leur attention. Nos remerciements vont également aux équipes du restaurant, de la piscine et de la réception, notamment à Monsieur Redouane. Nous reviendrons très prochainement.
Cons: Tout était parfait
Janice
5 months ago
10.0
abdelhak
6 months ago
9.0
Gerald
6 months ago
9.0
Very friendly service from the check-in to the checkout. Everyone from the reception, to the restaurants to the cleaning stuff made you feel special. Room was well organized and with a good size. A very nice guide has been organized on short notice The food at the restaurant had a really good quality - the cook let me test his new creation which was really good
Cons: There is not much to complain. If I would complain about something then it was the wine selection which was not in the best shape and pretty overpriced
José Maria
6 months ago
9.0
ASMA
6 months ago
10.0
ASMA
6 months ago
10.0
Parfait
Cons: Parfait
Adil
6 months ago
10.0
Alles
Cons: Niks
nadif
6 months ago
3.0
rien sauf l’emplacement pour aller se restaurer dans les autres hôtels autour idéal pour une très brève nuitée escale ou pour prendre le vol dans les 24h
Cons: petit déjeuner salle de bain et la clim
Rachid
6 months ago
10.0
Hôtel très beau, avec un personnel hors du commun, tout était parfait.
Cons: Tout était parfait
Andrea
6 months ago
10.0
Posizione, personale, piscina, palestra, pulizia, cordialità, colazione.
Cons: Nulla
martin
6 months ago
10.0
wo soll ich anfangen? das Naoura hat eine fantastische Lage in der Stadt: direkt neben der Medina, direkt neben der ville nouvelle. Koutubia-Moschee, Jemna el fna: 500 m entfernt. Das Hotel ist geschmackvoll, dezent, die Räume grosszügist (unser ‚Normalzimmer‘ hatte 46m2 und zwei Bäder), das inbegriffene Frühstücksbüfett vielfältig u frisch. Und dann die Entspannung am Pool, gepflegte Atmosphäre, grosszügig. Als letztes: das Personal, der Service - so beindruckend, weil leise, zugewandt, aufmerksam und freundlich- wie wir es in Europa kaum noch kennen - ganz ehrlich: wir hätten auch eine 11 vergeben.
Cons: ./.
Joe
6 months ago
10.0
Nice place
Kawtar
6 months ago
9.0
Je suis vraiment satisfaite rien à dire excellent service le personnel très gentil je le recommande vivement
Mohammed
6 months ago
10.0
Angel
6 months ago
10.0
Samira
6 months ago
5.0
Alexandre
6 months ago
10.0
J'avais pris une suite et je ne fus pas déçu du confort de la chambre. J'y ai trouvé deux magnifiques salles de bains et une literie de très grande qualité. De plus, la piscine étant grande et la température de l'eau parfaite. Vous. pouvez y aller sans hésiter.
Cons: Il faut demander les msmen au serveur pour les avoir de meilleure qualité qu'au buffet.
Lynn
6 months ago
10.0
Super ligging; heerlijk hotel.
mohamed
6 months ago
10.0
Very clean, and friendly staff. Recommend for families
Farooq
6 months ago
10.0
Very friendly welcome including a call a week prior from the hotel to check that there was nothing additional needed - very thoughtful. Attentive staff at all times. Excellent gym facilities Lovely pool Excellent location to the centre Lovely housekeeping staff. A special thanks to the front of house team and reception team who always helped and made our stay pleasurable. Be delighted to stay again. Thank you Dr Farooq Khan & Mrs Saima Khan & family Hertfordshire
Olga
6 months ago
9.0
Очень стильный, чистый, атмосферный отель. Рядом с центром: Медина и все музеи в пешей доступности.
Cons: Произошла очень неприятная ситуация при оплате. Отправили детали банковской карты заранее, номер взяли без отмены брони. Но! Банковскую карту (BOG) не приняли. Выяснилось, что у провайдера отеля грузинский банк в чёрном списке. Стресс. Наличных взяли немного. Проблема была именно в отеле, в самом городе карты (как и во всём мире!) принимали в digital-версии.
Marie
6 months ago
10.0
Tout était parfait dans les moindres détails. C’est la troisième fois que nous prenons cet hôtel qui pour nous est le meilleur de Marrakech. Un petit oasis de calme en plein cœur de la ville. Avec un service aux petits soins.
Jawad
6 months ago
7.0
David Joseph
6 months ago
10.0
Excellent service from a friendly and professional team. Room was superb, food delicious. Pool was wonderful. Good location. Would definitely recommend.
Anwar
7 months ago
10.0
gerard
7 months ago
9.0
Funmilola
7 months ago
10.0
I went to celebrate my birthday with a group of friends in Marrakech.it was a beautiful hotel and clean. We had a good time with their lovely staff and breakfast was on point. I will definitely come back again and again. However the only thing I could complain about is that it was boring no entertainment.
Martina
7 months ago
9.0
Gentilezza e pulizia, piscina stupenda e camere grandi
Cons: Nulla tutto perfetto
Filipe
7 months ago
10.0
Quartos grandes muito limpos, hotel com classe. Bem localizado funcionários excelentes
Cons: Nada
Roberto
7 months ago
10.0
Il servizio, la piscina e la vicinanza alla Medina
Jalal
7 months ago
10.0
Nous avons passé un excellent séjour au Barrière Naoura. La qualité de service est remarquable du début à la fin. Le personnel se montre attentionné, professionnel et aux petits soins sans être intrusif. Chaque demande est traitée avec sourire et efficacité. Les chambres sont spacieuses, élégamment décorées et parfaitement entretenues. L'atmosphère générale de l'hôtel respire la sérénité. Malgré un bon taux d'occupation, le calme règne partout, que ce soit dans les espaces communs ou aux abords de la piscine. Une adresse que je recommande sans hésitation pour quiconque recherche un séjour alliant luxe, confort et tranquillité.
Cons: Rien à signaler
taibi
7 months ago
8.0
Jean-Noël
7 months ago
9.0
Jean-Noël
7 months ago
9.0
personnel très agréable ,superbe piscine ,très belle chambre
Marina
7 months ago
10.0
Прекрасный оазис спокойствия в центре Марракеша! Отличный персонал, вкусные завтраки, чистый бассейн!
Massimo
7 months ago
10.0
Ali
8 months ago
10.0
Raul
8 months ago
10.0
sebastien
8 months ago
8.0
Un grand merci à Hicham qui s'est occupé de nous à la piscine , petit déjeuner correct .Très bon emplacement pour se rendre dans les différents quartiers .
Benoit
8 months ago
10.0
grande piscine, belle chambre, petit déjeuner très bien et lunch agréable au bord de la piscine.
Emma
8 months ago
7.0
Good location - walkable to a lot of sights
Cons: Needs updating in certain areas. Especially the spa. Air conditioning is set (not high enough) and cannot be adjusted so avoid top floor rooms completely.
Dr. Falko
8 months ago
9.0
Zentrale Lage, großer Pool, extrem zuvorkommendes freundliches Personal. Große Zimmer, Wellness- und Fitnessbereich
Kathryn
8 months ago
9.0
Wonderful pool, kind people, close enough to major attractions but far enough to be out of the hustle, very nice breakfast
Cons: Service poolside could be more consistent, but this is minor
Graeme
8 months ago
10.0
The hotel and staff are fantastic- 5 stars for everything. Great location with in the wall - nice walk to the Medina, but much quieter. Highly recommend staying here.
Dominique
8 months ago
9.0
La gentillesse et le service des employés de la réception Du petit déjeuner et de la piscine Vraiment très très très bien Très belle chambre Calme spacieuse
Cons: La literie trop dure Et la salle de bain manque d éclairage
valerie
8 months ago
9.0
Chambres très confortables Personnel très poli et très serviable
Cons: Groupes bruyants qui devraient être mis à l’écart dans le restaurant Empêcher personnes de se baigner dans la piscine avec verres en verre
denis
8 months ago
6.0
Établissement un peu vieillot, je t’ai déjà venu, il y a huit ans, j’ai retrouvé les mêmes choses, salle de bain vieillot un peu. Ça allait passer l’arrêt très peu pratique pour des gens à mobilité un peu réduite Globalement très moyen
Alain
8 months ago
10.0
chambre somptueuse piscine agréable possibilité de déjeuner sur le bord de la piscine
althea
8 months ago
9.0
Laure
8 months ago
8.0
noureddine
8 months ago
10.0
Jean jacques
8 months ago
10.0
Abdullatif
8 months ago
8.0
Philippe
8 months ago
8.0
Hotel bien situé pour visiter Marrakech belle piscine
Cons: un Palace viellissant ... Prix cher vu l'offre de Marrakech
Annie
8 months ago
10.0
Nous avons passé un excellent séjour en famille dans un très beau cadre. Le Naoura est un véritable coup de cœur. Cet hôtel est très bien situé : il permet de profiter du centre ville à pied tout en étant au calme. Le petit-déjeuner est un joli buffet de produits frais, il est très complet et diversifié. Nous avons aussi beaucoup aprécié la cuisine inspirée des restaurants de l’établissement. L'Hotel bénéficie d'une équipe de professionnels très agréable, avenante et bienveillante. Le personnel est toujours de bon conseil et prêt à vous faciliter le sejour. Un hommage tout particulier à Karima qui a veillé sur nous pendant ces 4 jours avec beaucoup de compétence, de gentillesse et toujours avec le sourire. Merci à tous pour cette belle parenthèse, nous reviendrons sans faute. Annie et Eric
Sultana
8 months ago
10.0
PASCAL
8 months ago
6.0
L’emplacement
Cons: Le petit déjeuner n’est pas à la hauteur de l’établissement
Rufus
8 months ago
9.0
Anwar
8 months ago
10.0
Cons: Excellent staff in the Restaurant serving breakfast, front desk and conceirge
Francesco Saverio
8 months ago
10.0
Johnny
9 months ago
10.0
La qualité des infrastructures et le professionnalisme du personnel
Miia
9 months ago
10.0
Kaikki oli täydellistä.
Anwar
9 months ago
10.0
Vareillas
9 months ago
9.0
Personnel adorable et très attentionné Services de l’hotel très appréciables (spa, piscine, restaurant, bar, kids club que notre fille de 5 ans a adoré), nous n’avons manqué de rien! Excellent petit-déjeuner Très calme et très bonne proximité avec la Medina
Cons: Espace spa: l’eau devrait être chauffée davantage
ABDALLAH
9 months ago
10.0
enrico
9 months ago
9.0
Tutto
Beata
9 months ago
8.0
Very good location, walking distance to the historic sites and restaurants.
rosario
9 months ago
9.0
Todo
Cons: Que apenas hablaban español y la piscina tenía las juntas de las losas con moho
Juan Ramon
9 months ago
10.0
Habiba Ahut
9 months ago
9.0
Hannan
9 months ago
10.0
The staff were very welcoming and helpful. Very friendly staff and amazing place
Christine
9 months ago
9.0
Sameer
9 months ago
7.0
Beautiful hotel with spacious rooms
Cons: Service extremely slow
Chiara
9 months ago
9.0
Sigrid
9 months ago
7.0
Personnel agréable , situation très bonne mais hôtel vieillissant
Falah
9 months ago
10.0
الموقع والموظفين وحمام السباحة وحجم الغرفة
Cons: لا شيء
STANISLAS
10 months ago
7.0
Piscine très agréable et chauffée. Le ménage des chambres étaient très moyens. Un personnel très gentil mais pas très efficace.
Cons: Le professionnalisme du personnel. Le montant final de la facture pas très clair mentionné en € par Booking mais payé en Dirham donc hausse de 600€.
Duncan
10 months ago
10.0
Very well located property with excellent staff , located perfectly between the chaos of the medina and the calm of a high end break
Roger
10 months ago
9.0
Overall size and layout of rooms / leisure related facilities / efficiency and responsiveness of concierge and staff, spa and fitness facilities
Cons: No hot porridge at breakfast, slightly less closet space than was optimal /
Alexander
10 months ago
9.0
Es ist ein sehr schönes Hotel mit allen Annehmlichkeiten die man sich wünscht. Die Lage direkt in der Medina ist sehr angenehm, wenn man die Altstadt von Marrakesch erkunden möchte. Man kann sehr viele Sehenswürdigkeiten zu Fuß besichtigen. Das Personal ist sehr freundlich und zuvorkommend.
Neha
10 months ago
6.0
I was very disappointed that we stayed at hotel & Ryads after our stay at Sofitel. My friend had wanted to try this hotel out but it was disappointing. When we got dropped off, the doorman did not help us with our bags, greet us or tell us where to go. We asked him where check in is. Then after checking in at 3- we had a tour booked at 3:30 and wanted to get our luggage in our room before but no one brought it up until my friend went down at 3:20 to get it herself. The room was nice but turn down service wasn’t comparable- not really much except closing the curtains and placing a bottle of water next to the bed. The restaurant is dated- looks quite old and there’s nowhere I’d want to spend time in the hotel (there’s an indoor lounge). We did enjoy the spa and the gym. There is a nice steam room and pool. Overall, I wouldn’t stay again.
Jean-Jocelyn
10 months ago
8.0
Howard
11 months ago
10.0
Very friendly staff all speak excellent English and helpful. Facility is beautiful and well maintained. In site restaurant very good. Perfect combination of quiet yet close to the new part of city and old town Medina. Lots of restaurant and cafes all walking distance. AC goes off periodically on a schedule so you have to power off and on to turn it on.
Jean-David
11 months ago
10.0
excellent emplacement, sublime et grande piscine chauffée, personel tres acceuillant et agreable
Irene Zheng
11 months ago
10.0
Your staff surprised me greatly by placing a beautiful birthday cake on the table and scattering rose petals all over the table and bed. It was so romantic! Thank you so much!
Cons: None
Alexander
11 months ago
10.0
Francois xavier
11 months ago
10.0
Cadre exceptionnel, nourriture à la fois typique et.moderne, personnel aux petits soins.
hughes
11 months ago
8.0
sophie
11 months ago
10.0
L’une de nos plus belles expériences de voyage L’hôtel est très bien situé , à proximité du centre Le personnel de l’hôtel est remarquable , très attentionné. Une mention spéciale pour le concierge qui nous a organisé toutes nos sorties et déplacements. Je salue Toute l’équipe et Zahra à la réception . Séjour idéal avec des adolescents. La connexion wifi fonctionne bien , un vrai plus si vous avez besoin de travailler un peu pendant le séjour. Je recommande absolument. Nous reviendrons. Merci de votre accueil. Formidable.
AndyC
11 months ago
10.0
Very central. walking distance to both New Town and Medina. Perfectly quiet away from the hustle and bustle outside.
Cons: Nothing not to like.
Frederick
11 months ago
8.0
We stayed at the Naoura for a week over half term. This is a good hotel however I struggle to accept the 5 star rating. The service was at time chaotic and confused. We had two rooms, one a nicely refurbished suite and the other a three bedroom Ryad which was looking very tired. We had a constant battle to get complimentary water, had to chase for toilet paper and to get room service plates etc removed after use. All this despite spending £1000 per night for the Ryad room alone. The SPA pool is in desperate need of refurbishment with some electrical fittings hanging loose in a wet environment which was a worry, as children are allowed in before 1pm. The outdoor pool is very nice, the hotel location is brilliant. Amine in reception was always trying to help. The staff in general were always pleasant and tried to help but I fear lack managerial direction.
Patrice
11 months ago
10.0
Excellent hôtel bien entretenu, chambres élégantes et spacieuses, personnel toujours attentif et charmant, très bon restaurant, bonne situation
Cons: Rien, mais le spa pourrait être un peu plus « glamour »…
Nazari
11 months ago
10.0
Location is great
Laurent
1 year ago
9.0
Personnel au top Propreté Confort Calme et central
Cons: Le SPA à besoin d'un coup de jeune Manque salade crudités simple à la carte
Von
1 year ago
7.0
très bien le petit déjeuné
Cons: l’attente quand vous demandez une boisson ul plat un dessert bref c’est très long pour la télévision plus de 20 h sans tv c’est inadmissible
Benjamin S
1 year ago
10.0
The location is perfect and a few minutes walk from the markets ! the hotel is beautiful and extremely clean! and the staff are really nice and helpful
Cons: nothing it’s was just perfect !
Sverre Erik
1 year ago
9.0
Frokost OK. Veldig god beliggenhet.
Cons: For hard madrass i sengen.
Kevin
1 year ago
10.0
Came here on our babymoon and had a wonderful experience! Great rooms, service, food and amenities. Cannot think of a single thing they could have been better about!
Panayotis
1 year ago
8.0
.
David
1 year ago
8.0
Ehab
1 year ago
10.0
Most welcoming staff very friendly very kind and helpful it feels like home ,,, thank you all
Brian
1 year ago
10.0
Great property. Perfect location.
Simon
1 year ago
9.0
Francine
1 year ago
9.0
La gentillesse du personnel, l’emplacement
Cons: L’espace extérieur a besoin d’une rénovation
davide
1 year ago
5.0
Great location, friendly staff, spacious rooms, gym and pool are well equipped.
Cons: Rooms are poorly insulated, windows onto the balcony are old and lock themselves when closed while being outside. If you are travelling alone, you may be forced to shout for help outside the hotel balcony hoping a member of staff will be there to help and let you back inside your room. Breakfast is not as good as it should be for an hotel of this level. Bathrooms (Shower and Sink area) do not have doors.
Testu
1 year ago
7.0
Piscine. Bien Chambre. Correct
Cons: Restaurant. Peu mieux faire.
Natanael
1 year ago
10.0
I missed the checkin date, yet the hotel accommodated my needs without surcharges.
Djaouida
1 year ago
10.0
Tout était parfait, l’accueil, la gentillesse et le professionnalisme de tous les employés. La nourriture dans les deux restaurants. Le repas du réveillon très bon et copieux
Cons: Rien
michiko
1 year ago
10.0
Anna
1 year ago
10.0
Чисто, вкусно, отличная локация, соответствует цене
Marina
1 year ago
10.0
Hicham
1 year ago
9.0
Stephen
1 year ago
8.0
Michel
1 year ago
9.0
- Modernes, luxuriöses Hotel nahe dem Markt (10 Min.) und dem Stadtzentrum. - Sehr schöne und komfortable Zimmer. - Gutes Frühstück, sehr gutes à la carte Restaurant. - Grosser, beheiztes Schwimmbad (ca 26 Grad). Wellness Anlage mit Bad bei ca. 35 Grad. - Trotz der Stadtmitte, absolut ruhig - Überaus freundliches und hilfreiches Personal. Sehr hilfreiche Mitarbeiter an der Rezeption. - Parkplätze vorhanden
Cons: ....kann nichts finden
Pawanjit Susan
1 year ago
10.0
Very helpful staff
Leslie
1 year ago
10.0
Lovely staff, pretty grounds and wonderful villa
Ruxandra
1 year ago
9.0
kyriacos
1 year ago
9.0
Monica
1 year ago
9.0
Excellent service and staff and a good breakfast buffet.it was a very comfortable and very central hotel
Cons: Na
Philippe
1 year ago
9.0
Le confort, l’amabilité du personnel et la qualité de la restauration.
Cons: J’ai un problème entre le prix payé à l’hôtel et le prix de réservation par booking. Une différence de 100 euros à mon désavantage !!!!!
maria
1 year ago
10.0
Simpatia e qualidade dos funcionários.
Cons: Tudo ótimo.
Cecile
1 year ago
10.0
antonino
1 year ago
8.0
Baghdagi
1 year ago
8.0
Excellent location with two pools. The outdoor pool is heated up to 26 centigrade and covered nightly. In door pool is much wormwer.
Cons: The climate control was fully controlled by the hotel engineers and it never dropped below 22 centigrade which is very warm and stuffy in the bedroom especially the temperature outside at night was around 20
Birgitt
1 year ago
9.0
john
1 year ago
9.0
everything was good especially the breakfast
Cons: no complaints probably a bit over priced
Sj franks
1 year ago
10.0
breakfast was fantastic, lots of choices. we visited the hamman or spa and had an indulgent treatment. totally worth it! the staff was very friendly and so warm. the rooms were very clean and large and had every amenity. felt as if you were staying at a 5 star resort.
Cons: everything was great! we had drinks at the bar, they had a great jazz band playing nightly.
majouba
1 year ago
9.0
L'ambiance calme sereine qui y reigne. Pas immense, juste la taille qu'il faut pour se sentitr chez soi. Une déco incroyable. Piscine ultra-propre. La proprete et la discrétion du personnel. On vous traite comme si vous étiez un VIP Le parfum envoutant qui vous accueille des que vous franchissez la porte de l'hôtel et dans les chambres aussi; La proximité de tout les endroits interessants de Marrakech que vous pouvez faire a pied. 10 minutes a pied de Jamaa el fna. Le spa est d'une propreté irréprochable et tres beau. Le p'tit parfait, nourriture de qualité. Le resto FOUQUET'S incroyablement bon.
Cons: J'ai l'habitude de séjourner la bas mais cet été mauvaise expérience avec la literie qui était tres dure alors que les autres fois, c'était ultra confortable
Chaima
1 year ago
6.0
Sabine
1 year ago
10.0
Nous avons tout aimé !! Un séjour formidable ! Merci à tous. Service de grande qualité. La gentillesse du personnel de l’hôtel. Mille mercis
Sylvain
1 year ago
10.0
Emplacement
Cons: Spa
Jack Nicolas
1 year ago
7.0
Space and privacy in Riad
Cons: Aged and slow service
George
1 year ago
10.0
Hôtel & Ryads Barrière Le Naoura is a beautiful, clean and well kept hotel. We stayed at the beginning of our trip and again at the end. Both rooms were clean and very comfortable. The end of the trip we had a suite, which was exceptional. As for the staff...courteous, friendly and helpful. The location was great, just a short walk to Jemaa el-Fnaa and into the medina. Breakfast was good and the dining areas, both inside and outside, are very comfortable. I would definitely return to this hotel should I return to Marrakech.
Rezie
1 year ago
10.0
Wonderfully attentive staff. Worked to solve any question or potential issues. Great location, walkable to the central Medina, square and souks. Comprehensive breakfast buffet and superb staff.
marie christine
1 year ago
10.0
Tout Le personnel impeccable et super gentil
JALILA
1 year ago
10.0
Propreté, ensemble du personnel très aimable et accueillant, tout est pensé pour que le séjour soit agréable.
Susan
1 year ago
10.0
Absolutely gorgeous and luxury property. It was clean and nice and very friendly staff. Would definitely stay here again
Gerry
1 year ago
9.0
Plush. Great service. Safe. Great pool
Cons: … towels in loungers from 0700!!
Anna
1 year ago
10.0
Tout était parfait, la situation, la chambre, la piscine, les employés
Cons: Rien
TOKS
1 year ago
10.0
We just returned from an incredible stay at Hôtel & Ryads Barrière Le Naoura, and we can't stop raving about it! From the moment we arrived until our departure, we were treated with the utmost respect, warmth, and professionalism. The staff truly made us feel like VIPs. The breakfast crew was exceptional, and a special shoutout to Abedrazzak, whose cheerful demeanor brightened our mornings and made each meal a delight. Karima, from the Butler’s team, gave us a wonderful tour of the Ryad, showcasing its beautiful features and making us feel right at home. Our room was superb—elegantly designed and grand. We honestly can’t wait to return. This place has captured our hearts! Highly recommended for anyone looking for a magical escape in Marrakech.
Cons: Nothing!
Béatrice
1 year ago
10.0
Audrey
1 year ago
10.0
Très bel hôtel, personnel aux petits soins !
Cons: RAS
Clarissa
1 year ago
10.0
Most of the staff were pleasant. Some were not The hotel itself is lovely
Michel
1 year ago
9.0
Hohermuth
1 year ago
10.0
Zentral und trotzdem ruhig gelegen, in wenigen Minuten Zentrum der Medina. Ausgezeichneter Service, fantastisches Frühstücksbüffet und sehr grosses Zimmer mit toller Aussicht. Ueberaus freundliche Mitarbeitende und speziell ein Dank an Fatima Zahra für die wunderschöne Zimmerdekoration. Wir würden gerne wieder hier übernachten.
Cons: Wir haben nichts auszusetzen. Alles war perfekt. Könnte nicht besser sein.
Rolanda
1 year ago
10.0
The service was impeccable. Karima is amazing. My standards for hotels are pretty high, but they exceeded my expectations with the decor, cleanliness and service. I can't wait to return.
amanda
1 year ago
10.0
we liked everything about this wonderful hotel. it was 10 mins walk from the souks. the staff were so friendly, polite and helpful. the room was immaculate and luxurious and the bed was the most comfortable hotel bed we've ever slept in. the pool was lovely and whenever we went to the pool the attendants provided towels and set up a parasol.
Cons: there was nothing to dislike
Jeremy
1 year ago
10.0
Jacqueline
1 year ago
10.0
Hotel was amazing, staff were attentive and approachable Food was excellent
Cons: Having to leave to come home
Constantino
1 year ago
9.0
Amin
1 year ago
10.0
Stayed 3 nights after a long treck in the nearby Atlas Mountains and enjoyed the fantastic spa and swimming pool to recover. Great breakfast buffet as well. Great location, walk everywhere. The nicest part: incredibly nice and welcoming staff at the reception, restaurant, swimming pool and spa. I will be back!
Lans
1 year ago
10.0
This property is situated close to the vibrant Medina neighborhood. Well maintained, with clean and comfortable rooms. Staff excellent and attentive to the needs of guests. You cannot ask for more!
Vicotr
1 year ago
8.0
Marla
1 year ago
10.0
My one complaint regarding the property was there was no inside latch to prevent someone from outside opening the door if you were inside as most hotels. Other than that the staff, food, and over all condition of hotel was excellent. Close to most sites of interest, I would stay here again ❤️.
Claire
1 year ago
10.0
Tout
Cons: Rien
lucas
1 year ago
10.0
Rui
1 year ago
9.0
O pequeno almoço era bom Hotel com ambiente muito tranquilo Os funcionários bastante simpáticos e atentos aos hóspedes Localização excelente Quarto espaçoso
Benjamin Joseph
1 year ago
10.0
Sara
1 year ago
8.0
Brice
1 year ago
9.0
Mohammed
1 year ago
10.0
Bouchra
1 year ago
10.0
Courtney
1 year ago
10.0
We loved our stay here! The hotel was so incredibly clean and the service was over the top. We are so thankful we booked this hotel as it made our vacation in such a beautiful city even better! Highly recommend.
Malcolm
1 year ago
10.0
The hotel was beautiful,the staff were great and very friendly and helpful,
sahb
1 year ago
10.0
marie helene
1 year ago
10.0
E MARIE
1 year ago
10.0
I have traveled the world - this is one of the cleanest properties I have ever seen. Every room, every service, every corner is pristine. Gorgeous Hammam included with your stay. The poolside‘s food is excellent. You can have a more formal lunch overlooking the pool which we did upon arrival- or a more casual lunch poolside. All delicious. The pool was super clean and the towel boys provide plush, thick, new towels. The service at this hotel is second to none. I would say the service here is as wonderful as any Mandarin Oriental hotel worldwide. We had room 225 overlooking the pool. Gorgeous spacious room with a king size bed. East straight 10 minute walk to the famous market/souk Jemaa el-Fnaa. The location is the crossroads between the modern Marrakesh and old Marrakesh. The location is 10/10. The hotel is perfect for a family vacation and can be very romantic and sexy for a couple’s getaway. Highly recommend this hotel.
Cons: Everything was perfection.
Nathan
1 year ago
10.0
Paulo
1 year ago
10.0
Frances
1 year ago
10.0
Excellent service overall. The restaurant had delicious and affordable breakfast, lunch and dinner. Rooms are big and comfortable. We did the couple spa massage and it was excellent. The location is also great. Walking distance to the tourist attractions. We used the taxi service in town to avoid walking a lot and it was affordable and easy. There is no Uber. We also used the hotel transportation which was a little higher than taxi but worth it. Overall I totally recommend it. 5 star hotel services
anis
1 year ago
9.0
Emmanuel
1 year ago
9.0
Allaoui
1 year ago
9.0
Ruime kamers, fijn zwembad en een ontspannen sfeer.
Cons: Nvt
Emma
1 year ago
10.0
Beautiful, serene and smart hotel with great rooms, good buffet breakfast (great coffee!) and really lovely, helpful and professional staff.
Mounir
1 year ago
10.0
Top notch hotel!
Anna
1 year ago
10.0
Wonderful stay at a gorgeous hotel with very helpful & friendly staff. Highly recommend!
hajar
1 year ago
10.0
Great property
Jeanine
1 year ago
10.0
Abdelmajid Abarkane
1 year ago
10.0
Es muy bien y la gente muy amable
Cons: Tine una muy buenas habitaciones
Hakim
1 year ago
9.0
bernard
1 year ago
9.0
Personnel Propre Service
Cons: Spa complet à l arrivée
Fayssal
1 year ago
7.0
Nada
Cons: Nada
Richard
1 year ago
10.0
Très bel hôtel, personnel aux petits soins avec ses clients, très bien situé dans le centre de Marrakech.
Cons: un peu trop d'enfants, et dommage que le prix de la réservation su Booking ne corresponde pas avec le prix payé a l'hotel (100€ de plus)
Bella
1 year ago
10.0
Le professionnel et la discrétion des employés attentifs et très dévoués
Moussa
1 year ago
10.0
Mohamed
1 year ago
9.0
Samy
1 year ago
10.0
Bradley
1 year ago
10.0
We stayed in one of the 3 bedroom Ryads and had such an amazing experience that we changed our future booking in order to stay here again!
Sharena
1 year ago
10.0
We thoroughly enjoyed our stay - thanks to the delightful staff and impeccable premises!
Céline
1 year ago
8.0
C'est toujours avec plaisir de revenir dans cet établissement !!
Holly
1 year ago
6.0
I stayed at this property for five days and stayed in a four bedroom raid at $820 USD a night. With prices like that you would think you’re getting five star service and top notch accommodations. That was not what we got. Instead we found a dead cockroach, left dish from room service for three days, and an air conditioning system that broke down every night. One night it was so hot we had to go to the front desk at 2am and see if someone could come fix it. The bathroom also had a moldy and sewage smell to it and the floors were completely filthy it’s as if they didn’t mop the floors in a while or do any type of deep cleaning in a while. In terms of service it was lacking, when ordering room service on the phone they never got the order right. They would come to the door one or two time to retake the order and still get it wrong. Their restaurant price are expensive but food was delicious. If you’re going to spend this type of money I’d say stay at the four seasons or Nobu.
Samira
1 year ago
9.0
Très cosy et attentionné
Siham
1 year ago
10.0
Wilfredo
1 year ago
10.0
The best
Fityu
1 year ago
10.0
Nisrin
1 year ago
9.0
Mitten drin, und dennoch ruhig. Man kann alles wunderbar zur Fuß machen. Das Frühstück war hervorragend. Große Auswahl. Das Zimmer sehr gut ausgestattet und großzügig und hell.
Cons: Da gab es nichts, es war alles mehr als perfekt . Alle Mitarbeiter sind hilfsbereit und zuvorkommend .
Salwa Raghni
1 year ago
9.0
Le personnel est adorable et le lieu a beaucoup de charme
athemani
1 year ago
10.0
La propreté, l’emplacement, les équipements, les employés
Sinani
1 year ago
9.0
Abdulrahman
1 year ago
8.0
Good
YOUSUF
1 year ago
10.0
كل شي كان جيد جدا
Cons: الفندق فريد من نوعه وطاقم العمل على كفائة من التعامل. ولقد وفرو لنا جميع سبل الراحة وكانت الغرفة نظيفة جدا والفندق بشكل عام نظيف ويستحق الاشادة به
Azeddine
1 year ago
9.0
odunayo
1 year ago
9.0
Matias
1 year ago
9.0
Amine
1 year ago
10.0
Tout simplement parfait ! une qualité de service impeccable. Je reviendrai c'est sûr :) Petit déjeuner incroyable, la chambre juste parfaite, le personnel est aux petits soins. Géographiquement, vous êtes à 7/8 minutes à pied de la place Jemaa El Fna.
vanessa
1 year ago
10.0
Le Ryad et l’amabilité du personnel + l’emplacement + nourriture du restaurant
Prataap
1 year ago
7.0
Super locatie, Medina goed bereikbaar. Ligt net buiten het centrum waardoor je geen drukte ervaart van het centrum. Personeel is vriendelijk en behulpzaam. Sfeer in hotel is goed. makkelijk te bereiken vanuit de airport. Het zwembas is supergoed verwarmd : 28 graden heerlijk om in te springen en vrij groot 20-25 meter lang schat ik. Erg comfortabel. Ook voor kleine kinderen. De kamers zijn fraai en warm ingericht veel ruimte, fijn balkon. deurklinken sanitair netjes. Hoewel de fitness ruimte werd verbouwd hebben ze vervangende fitness ruimte gemaakt. Waarschijnlijk is fitness ruimte volgende maand klaar. (zie onder)
Cons: Belangrijkste wat tegenviel waren de bedden: wij vonden ze te hard. Het personeel heeft het opgelost door twee dekbedden op de matras te leggen. Door de houten vloer heb je snel zand binnen. Het handig om af te spreken met houskeeping om dagelijks te dweilen. De fitnessruimte werd helaas verbouwd, Wel hadden ze vervangende fitness gemaakt: hardloop, fiets liggend en fiets gewoon; trilplaat en dumbbels tot 5 kg. Er was een fitness trainer aanwezig die je kan helpen. Fitness bank.
Iliasse
1 year ago
6.0
אלעד
1 year ago
10.0
מלון פצצה אירוח ברמה גבוהה החלפתי למלון אחר ואני מצר על כך
Patrick
1 year ago
9.0
Helgason
1 year ago
8.0
Locartion brilliant, nice swimming pool area.
Cons: Beds to stiff. Breakfast could be better.
craig
1 year ago
9.0
pool was beautiful and hotel is positioned between the old and new towns
Jean+pierre
1 year ago
9.0
Le personnel très aimable et prévenant La grande piscine Le calme
Cons: Pas assez d espaces verts
Meryl
1 year ago
8.0
Cons: We tried the restaurant Fouquets twice. Very nice ambiance. The food was terrible. The waiters were unprofessional.
marie
1 year ago
10.0
Très belle piscine. Chambres spacieuses et hôtel très bien placé
Jean Paul
1 year ago
8.0
Riccardo Paolo
1 year ago
10.0
Hotel céntrico y tranquilo, piscina climatizada y desayuno variado y excelente. Habitación amplia y tranquila. Personal muy amable. Tiene aparcamiento privado.
Cons: Nada. Todo perfecto
Audrey
1 year ago
10.0
Orlagh
1 year ago
10.0
Location, location, location
Cons: N/A
IHEB
1 year ago
8.0
todo bien
Cons: Servicio de habitaciones tarde
Didier
1 year ago
10.0
Very good location. Walking distance to all the major attractions. Staff very professional and helpful.
Anthony
1 year ago
10.0
Excellent hotel, Staff, food, and cleanliness Will definitely go back
TatianaVvvvv
1 year ago
10.0
Замечательный оазис в Марракеше. Рядом с мединой, но при этом вне толпы и суеты. Вкусный завтрак с большим выбором выпечки, фруктов. Вкусный ужин по меню с живой музыкой. В баре тоже живая музыка, целое музыкальное трио! Из-за музыкальной программы ходили туда все вечера. Стильный дизайн в отеле. Просто великолепный спа-салон. Бассейн на улице подогревается в феврале, можно позагорать и искупаться. Лучший отель за всё путешествие по Марроко.
jean
1 year ago
10.0
michel
1 year ago
9.0
Le cadre exceptionnel, l’ambiance et le personnel.
Nathalie
1 year ago
9.0
Constance
1 year ago
10.0
Benoit
1 year ago
8.0
LUC
1 year ago
10.0
Magnifique établissement très propre et bien placé Personnel très sympathique et attentionné Restaurant top
Annabel
1 year ago
9.0
The property was wonderful and the perfect size/amount of guests. The pool was amazing with the perfect sunbathing area. Breakfast was good and we had option of having to our room as well which we did a couple of times. The location was ideal, close to walk to most places and we only got taxis if we were eating out at night time. We often had lunch at the hotel pool restaurant which was lovely also and relaxing atmosphere. The only thing I would have to complain about is the AC in the rooms, we weren't sure if this worked properly and both My mum and I had a stuffy nose/sore throat in the mornings. Overall staff couldn't have been nicer & the rooms/facilities were perfect and I will definitely be back!!
Paolo
1 year ago
9.0
Anthony
1 year ago
10.0
Aliena
1 year ago
10.0
Louise
1 year ago
10.0
Staff were very helpful especially the waiting staff at breakfast. The room was spotless and the cleaners do such a good job Felt very safe and was nice a quiet but close enough to medina to explore the city. Lovely pool area
Franck
1 year ago
10.0
Pierre
1 year ago
9.0
Excellent petit déjeuner très copieux et diversifié. Literie très confortable Chambre vaste et bien équipée Emplacement idéal
Alaa
1 year ago
8.0
Great staff.. very friendly and hospitable
Thomas
1 year ago
10.0
Obsługa bardzo miła, hotel kameralny, nie jest to nowy hotel ale w samym centrum i wszyscy pracownicy starają się utrzymać jak najwyższy poziom obsługi
Zeynab
1 year ago
10.0
Fantastic and clean hotel. We traveled as a family. Had a great time during our stay. Hotel had a Great swimming pool, hamam, beauty bar. There is a small kids club but my kids were not interested and would prefer the swimming pool. Staff were super friendly and present. The hotel is great it the city is ok. Maybe it’s somewhere you want to visit once!
Sylvia
1 year ago
8.0
THIERRY
2 years ago
10.0
il y a eu de bonnes évolutions depuis mon premier séjour dans cet hôtel. La qualité des produits proposés au pdj, décoration intérieur améliorée, aspect extérieur de l'hôtel en meilleur état
Cons: manque de bouteilles d'eau dans la chambre pour une suite de 125m2, nécessité de plus de flacons de savon,
Markus
2 years ago
10.0
They upgraded me to a junior suite and I had late check out for free. Breakfast was excellent. Staff exceptionally helpful and nice.
Cons: Nothing
Stéphane
2 years ago
8.0
Localisation Infrastructures
Cons: restaurants Fouquet s et restaurant piscine Peu de choix Qualité insuffisante Prix excessifs
ERIC Iso Pro
2 years ago
9.0
Vasily
2 years ago
9.0
Fily
2 years ago
10.0
Tout était super à refaire
pascal
2 years ago
8.0
Marketeermik
2 years ago
10.0
Zeynah
2 years ago
2.0
I’m beyond disappointed in my stay with this hotel. First of all the rooms were boiling at night, we asked if we could have assistance with the AC( I assumed it wasn’t working) as it was so hot at night, we were told there is no AC in this hotel. We then asked how about a fan? The reception staff laughed and said no madam no fans and hung up. We booked treatments at the spa and were told we have to pay in cash only or no treatments. So we booked one treatment for the same day as we had the cash for that. This should have been a simple wash and blow dry. My sister attended the appointment after swimming expecting a wash and blowdry. The hairdresser proceeded to blowdry her chlorine filled dirty hair. She asked can I have my hair washed please it’s full of chlorine. To which she was told I don’t do washing and tried to carry on blow drying her hair! When at breakfast, we would sit and wait to be addressed, noticed or have our orders taken. We would see tables with 3 staff to them but ours was empty? No idea what the prejudice was here but I’ve never experienced it so. Was very disgusted by it. One night we ordered room service, the online menu in the welcome pack wasn’t working. So we went to reception to ask for a menu. They said they don’t have any. So we went back to the room called the room service option, told them and they said we only have the following. Which were limited options very limited, it wasn’t even late at night but no apologies for any inconvenience.
LAURENCE
2 years ago
10.0
TOUT ETAIT PARFAIT L EMPLACEMENT LA QUALITE DES PRESTATION LA GENTILLESSE DU PERSONNEL L HOTEL MAGNIFIQUE JAMAIS DECU
wolfgang a.
2 years ago
8.0
Zimmer großzügig; Lage gut; Frühstück international;
Cons: Toaster antiquarisch; Kaffee dünn;
HUSSAIN
2 years ago
10.0
Very beautiful hotel and excellent staff
Gilles
2 years ago
8.0
Joanna
2 years ago
9.0
The Hotel & Ryad were absolutely beautiful, clean and generally well maintained.
Cons: The private pool was too cold for use and the main pool was also on the cold side.
houssam el hak
2 years ago
9.0
Yveline
2 years ago
8.0
L’emplacement est top! Chambre spacieuse, lit confortable, terrasse sympa. Le personnel est top! Petit déjeuner est bon avec beaucoup de produits. Piscine grande et agréable.
Cons: Style de la chambre un peu suranné mais cela reste agréable. Quelques détails de vieillissement (joints de la baignoire noircis par exemple) et pourtant l’hôtel est bien entretenu dans l’ensemble. Très peu de verdure. Trop minéral. Prix trop élevé au vu du vieillissement de l’hôtel et de certains matériaux (carrelage imitation parquet mélangé avec le marbre…un entre deux de rénovation un peu raté…)
Arja
2 years ago
9.0
Aamiainen oli ihan hyvä. Hedelmiä ja marjoja olisi voinut olla vähän paremmin.
Cons: Meitä oli paljon....24. Joustavuutta baarin aukioloajassa olisi ollut kiva olla. Viimeisenä iltana sitä oli. Aikaisemmin jouduimme ulos klo 1.00 ja siellä tuli vettä niskaan ja shut up - huutoja.
ASMA
2 years ago
8.0
Henry
2 years ago
10.0
Beatuful proprty and great staff. We wished we had time to stay a little longer.
Charlie
2 years ago
10.0
Anne
2 years ago
10.0
Tout était parfait : la gentillesse, l’efficacité et l’amabilité du personnel toujours à l’écoute de nos attentes pour nous rendre le séjour le plus agréable possible. L’hôtel est très bien situé et est magnifique. Les chambres sont très spacieuses et confortables. Une seule envie : y retourner
Mouna
2 years ago
9.0
Hadassah
2 years ago
10.0
Clean, friendly staff
Obegnan
2 years ago
10.0
Le service et presque tout
Cons: RAS
thi thuy van
2 years ago
9.0
l’accueil la décoration le calme vraiment superbe le spa est superbe
Cons: quelques éléments à rénover comme le carrelage
Mohand
2 years ago
9.0
YAKUP
2 years ago
8.0
Luisa
2 years ago
10.0
The location is fabulous, everyone from the front desk to housekeeping and dinning room servers were friendly and helpful Our rooms were spacious, bright and well appointed Overall our favourite hotel on our trip
2 years ago
5.0
Spa treatments Swimming pool Spacious ryad
Cons: AC was inconsistent and didn’t work for the first day. None in breakfast restaurant either. We were promised our parents would be looked after for the day they were there themselves but they were asked to leave the room earlier than agreed and had to stay out in the heat for the whole rest of their last day. No response when I emailed my complaint. Had to ask at least twice or remind again when ordered something at restaurant or to the room. Considering it’s a small boutique feeling hotel, there isn’t a lot of personal feeling or understanding of their visitors.
annabi
2 years ago
10.0
SVETLANA
2 years ago
10.0
Philippe Hermes
2 years ago
8.0
confort , soins de la clientele , tout le personnel est là pour repondre à toutes nos attentes ...encore merci
Juan
2 years ago
10.0
I stayed at a Ryad and it was a very spacious clean and elegant
JOEL
2 years ago
10.0
Adaobi
2 years ago
9.0
Agnès
2 years ago
10.0
Tous le personnel, Nadia, Meriem, et Yousira à la réception Youssef pour nous chercher la voiture La piscine très grande, très grande... La chambre magnifique, et la décoration de notre chambre pour notre anniversaire de mariage.
Stéphanie
2 years ago
9.0
Hôtel très bien situé dans Marrakech. Hôtel très propre, calme, personnel aux petits soins, petits déjeuners très copieux, service de conciergerie efficace, séjour vraiment agréable.
Shaoul
2 years ago
10.0
christian
2 years ago
8.0
Juan
2 years ago
9.0
Atención del personal
Cons: El recepcionista del primer día no soluciono problemas a su alcance. Luego expepcionales
SVETLANA
2 years ago
10.0
matthew
2 years ago
9.0
Lovely Pool
Cons: Nothing
Dor
2 years ago
10.0
Jacques
2 years ago
9.0
Chambre, qualité d'accueil du personnel et entretien de la chambre
Cons: Ouverture trop rare de la boutique
Tracy
2 years ago
10.0
Staff, location, facilities, food were all exceptional. Spa was wonderful Breakfast delicious Room was so huge and I've never had so much wardrobe space in any other hotel.
Lauren
2 years ago
10.0
The hotel is wonderful and the room as comfortable as you could possibly ask for. The staff and service (not to mention the food) were exceptional. Thank you Adel and everyone who took such wonderful care of us. Thanks also to the recommendation from the wonderful Concierge for an amazing meal in the old town at La Tangia. I have absolutely no qualms about recommending the Hotel to anyone asking.
Cons: There was nothing we disliked at all
Davide
2 years ago
9.0
veronica
2 years ago
9.0
o ryad e a localização
Vanessa
2 years ago
8.0
l emplacement l accueil merci bcp la qualité des prestations
Cons: salle de sport
Nait Othman
2 years ago
8.0
Jonathan
2 years ago
10.0
Great hotel in a good location. Staff were friendly and helpful and the amenities were very nice.
giuseppe
2 years ago
8.0
Wendy
2 years ago
10.0
Staff extremely professional intent on excellent service welcoming in everyway.
Jérôme
2 years ago
9.0
L’hôtel se situe à moins d’un kilomètre à pied de la place Djema el fna, tout en étant très très calme. le personnel est d’une gentillesse et d’un sourire extrêmement agréable. les chambres ils sont grandes et spacieuse. et la piscine est un rêve. Je recommande les yeux fermés
Cons: Absolument rien du tout notre séjour a été parfait
Halldor
2 years ago
8.0
We rented a ryad in a 5-star hotel which was expensive. We naturally expected luxury level accommodations. I'm sorry to say that this wasn't the case. Our ryad was due for a renovation. In terms of service the staff was friendly but sometimes things would take a long time. For example, both the light bulbs in one of the bathrooms were out and we had to ask for them to be replaced two days in a row, for it to finally get handled.
denis
2 years ago
8.0
l enplacement
Cons: bruyant près du bar jeux extérieur les géants cris fort
Laurence
2 years ago
10.0
Michel
2 years ago
9.0
Aurelie
2 years ago
10.0
Patrick
2 years ago
8.0
Eric
2 years ago
10.0
Situation idéale à 2 pas de la Médina Luxe raffiné, service attentif, SPA magnifique
Cons: Malgré un entretien soigneux, l'hôtel commence à vieillir un peu
Asad
2 years ago
8.0
the ryad was beautiful with incredible furnishings hotel resto was decent albeit I got a dodgy stomach from a meal one day the location is the best thing though you can walk pretty much anywhere in marrakech within 20 mins
Cons: Wi-Fi was terrible all the way through, service was patchy apart from when you complained and the manager got involved who was incredible by the way - really went out of his way after the issue happened to make sure we were happy. but fix the Wi-Fi honestly a 5* hotel like that to have poor Wi-Fi is not good enough - just couldn’t work there all the way through the trip
Jerome
2 years ago
8.0
Zoc
2 years ago
8.0
Buon Hotel con uno staff eccezionale, la struttura e' positiva ma il punto di forza e' senza dubbio lo staff e il personale che merita piu' di 10! Personale baby sitter per bambini eccezionale!
Cons: Odore sgradevole all'uscita dell'ascensore al piano camere, beauty Farm si puo' migliorare.
mohammed
2 years ago
7.0
Lara
2 years ago
10.0
la gentillesse du personnel et l’infrastructure. emplacement parfait.
Cons: rien
Aaron
2 years ago
10.0
Great location
Benoit
2 years ago
9.0
Herald
2 years ago
7.0
Jonathan
2 years ago
8.0
This is an excellent 5 star hotel in a great location very close to the centre of Marrakech. The rooms are very large and beautifully presented. The central swimming pool is great and it was a delight to stay there. However there were 2 significant issues: 1) The air conditioning was turned off for winter. The rooms were warm 23deg at night and this was too hot for comfortable sleeping. When I pay €400 a night I expect to be able to control the room temperature. 2) The noise transfer from the room above was completely unacceptable. Every foot step on the hard floor above, was heard directly below. The occupants of the room above returned each night at 1am and walked around their room for 30-60 minutes before finally going to sleep. This woke both of us up each night and in not acceptable for a hotel of this quality and price. Overall an excellent hotel that is let down by 2 serious issues. If these issues are resolved we would be delighted to return.
Ziayde
2 years ago
10.0
Le personnel était irréprochable, toujours souriant et très accueillant, serviable comme jamais
Cons: Le seul bémol des horaires du restaurant, le Fouquet’s, pas assez tardive, les cuisines ferme à 22h alors que nous sommes tous en vacances, donc ça nous arrive de manger plus tard
Caroline
2 years ago
10.0
l’emplacement de l’hôtel près du centre de Marrakech , des chambres confortables , un petit déjeuner de qualité et une piscine agréable.
herve
2 years ago
10.0
José
2 years ago
9.0
cadre
Cons: literie
Craig
2 years ago
5.0
Cons: The room was to hot and the thermostat didn't work. It took a lot of hassling the concierge to get her to bother doing anything about it. The Hammam had no steam in it. Not things you expect from a very expensive high end hotel.
jeremy
2 years ago
10.0
We upgraded to a Ryad which was amazing.
Cesar
2 years ago
10.0
muy buena atención .
Benjamin
2 years ago
10.0
personnel et service exceptionnel
Yael
2 years ago
9.0
Parind
3 years ago
8.0
marie-lyne
3 years ago
9.0
très belle chambre, bel emplacement, personnel à l’écoute
Alexandra
3 years ago
10.0
Herzel
3 years ago
10.0
חוויה טובה
Giacomo
3 years ago
9.0
Arnaud
3 years ago
7.0
jean charles
3 years ago
10.0
emplacement idéal, le plus bel hôtel de Marrakech et le personnel est tellement impliqué et sympathique
Clemence
3 years ago
4.0
l’emplacement
Cons: Nous avons loué un Riad avec une piscine. Nous n’en avons pas profité un instant pas un rayon de soleil complètement à l’ombre entre 4 murs. Nous avons payé très cher ! le service /restauration n’est pas à la hauteur des prix demandés. Notre Riad n’a pas été fait avant 16h chaque jour et nous avons dû demander 3 fois ! RIEN D UN 5 ÉTOILES
Louisa
3 years ago
10.0
le service surtout le service par Yacine du room service
LAETITIA
3 years ago
10.0
L'accueil du personnel, ils sont tous adorables et aux petits soins, la qualité du service en général, ils répondent à toutes nos demandes et l'emplacement de l'hôtel est juste parfait. Le personnel de la restauration un vrai bonheur...
Cons: La salle de sport, vraiment pas du tout à la hauteur de l'hotel
Renaud
3 years ago
7.0
nina
3 years ago
10.0
tout était parfait
Cons: rien
Jayesh
3 years ago
10.0
Boris
3 years ago
9.0
nina
3 years ago
10.0
tout
Cons: rien
Sara
3 years ago
8.0
Antonio
3 years ago
9.0
tudo
Warda
3 years ago
9.0
natalie
3 years ago
9.0
3 years ago
10.0
tout
Fabio
3 years ago
1.0
pas grand chose le service laisse à désirer… paiement à plusieurs reprise … compliqué
Luc
3 years ago
8.0
christophe
3 years ago
6.0
le service de chambre
Cons: le bruit et les odeurs
Jose Luis
3 years ago
6.0
El desayuno
Cons: Llegar a las 18.30 y esperar 40min que terminan la habitacion. Y la atencion al cliente es menor que hace un tiempo.
sheraz
3 years ago
7.0
location, cleanliness, nice staff
Cons: everything is in French, no usb plug sockets, no plug sockets near beds. lift near my bedroom door was not working
Verified traveler
3 years ago
10.0
We stayed for a week and had a great time. The hotel is centrally located and very welcoming. The food was very good, if a little limited in the evening, but that didn’t matter as there were lots of places to eat. However the best thing about the hotel are the staff, who are brilliant! Very professional but also very friendly and helpful. We really enjoyed our stay and would happily return
catherine
3 years ago
10.0
I liked that its clean but the city has too much motorrcycles so the air is polluted
Naji
3 years ago
10.0
The hotel is excellent. Location is perfect walking distance from Jemaa El Fnaa. Room are spacious and very clean. Breakfast is very good with a lot of choices. The staff are very professional especially Karima at the front desk. She is very kind and very helpful. It was my birthday, she suggested to my wife to make a surprise. She decorated our room and send us a birthday cake. It was an amazing surprise. I will definitely come again to this hotel very soon. Thanks a lot to all the staff.
Juan
3 years ago
8.0
Khalid
3 years ago
10.0
Ignacio
3 years ago
10.0
pajot
3 years ago
10.0
Jalel
3 years ago
8.0
Sophie
3 years ago
10.0
plus que parfait rien à dire !! l’emplacement de l’hôtel, le service , le personnel à nos petits soins , la propreté et la chambre. Une attention particulière de l’hôtel à l’occasion de mon anniversaire pendant le séjour, un gâteau à mon nom nous a été offert une très belle surprise !
Cons: rien
Hussain
3 years ago
10.0
everything was 5 star,,especially the staff every single person was amazing. i will always go back
Cons: nothing to complain about really,,all was good
Monica
3 years ago
9.0
Othman
3 years ago
10.0
Yohan
3 years ago
9.0
top. tjrs propre service excellent
Frederic
3 years ago
10.0
Hussain
3 years ago
10.0
staff and location
Cons: Staff
Shimon
3 years ago
10.0
Anthony I
3 years ago
10.0
Another excellent stay. Looking forward to returning in the future.
Valerie
3 years ago
10.0
Nathalie
3 years ago
9.0
Manana
3 years ago
9.0
Paul
3 years ago
8.0
Yousra
3 years ago
7.0
BRUNO
3 years ago
8.0
le personnel le spa la piscine très agréable et qualitatif
Cons: l emplacement de la chambre au rdc , trop bruyant avec l enceinte sur le mur de la terrasse musique toute la journée trop forte y compris le soir tard la fenêtre de la chambre avait un problème d insonorisation on entendait le moindre bruit extérieur !!!!! pas en adéquation avec un établissement de ce type et une clientèle qui veut aussi se reposer petit déjeuner moyen fruits coupes non frais jus d orange non frais !!!!
Mary
3 years ago
10.0
Beautiful upscale and spacious property a nice walk to the medina. Amazing breakfast buffet and really good coffee. Servers all very friendly. Little bit of a mix up with our room as we had our first night as part of a tour and extended two nights through Expedia. Had to change rooms after Day 1. Would have rather they put us in the room we could stay in for three nights right away.
3 years ago
10.0
Le personnel
Cons: Tout était excellent
David
3 years ago
8.0
LAURENCE
3 years ago
10.0
MAGDALENA
3 years ago
10.0
Perfect, comfortable hotel in the center of Marrakesh!
samuel
3 years ago
10.0
Everything
Cons: Nothing
dorothee
3 years ago
8.0
Julia
3 years ago
9.0
Katja
3 years ago
10.0
Perfekte Anlage! Sehr familienfreundlich … Sehr gutes Restaurant
Emad
3 years ago
10.0
Lutz
3 years ago
9.0
Tbensabat
3 years ago
7.0
DANFORD
3 years ago
10.0
Location was great and the medina was an easy walking distance away.
Yassine
3 years ago
10.0
Veikkola
3 years ago
9.0
CECILE
3 years ago
10.0
Tout aimé, séjour très agréable avec un personnel au Top !
Sophie
3 years ago
7.0
large pool area, friendly staff
Cons: The food for lunch was really poor, didn’t have much Moroccan character.
Hicham
3 years ago
10.0
Chemla
3 years ago
10.0
Fabien
3 years ago
10.0
nous avons eu la bonne surprise en arrivant d’être surclassé au niveau de la chambre. personnel très accueillant et très gentil Emplacement parfait à 2 pas de la place Jemaa El Fna
Cons: rien
Nuno
3 years ago
9.0
Cedric
3 years ago
9.0
La qualité et le service de l'établissement
Cons: Rien
Khaleda
3 years ago
10.0
kelly
3 years ago
9.0
Le personnel est vraiment aux petits soins au restaurant. Belle chambre bien équipée, spacieuse, lit confortable. Le calme de l'hôtel est reposant.
Cons: Piscine non chauffée donc très froide en cas de mauvais temps les jours précédents, et le service autour de la piscine est à améliorer, grand manque de réactivité pour le service Eau du spa fraiche
William
3 years ago
9.0
great location - walk out into the madness of Marrakech or walk inside for peace and quiet. The Medina is only 10 minutes away. large rooms, big breakfast buffet. large pool area.
Cons: only negatives were that the pool wasn’t heat nor was the indoor pool in the spa
Jimmy
3 years ago
8.0
PHILIPPE
3 years ago
10.0
tout est parfait !
Cons: petit disonctionnement de la chasse d’eau des wc
Helene
3 years ago
9.0
Piscine petits déjeuners..gentillesse de tout le personnel au complet
Cons: La cuisine du restau .et pas d’ambiance..nous aurions dîné tous les soirs…si cela avait été bon…et le spa sans chaleur mais avec de très bons massages Les petits déjeuners vraiment délicieux,,,,bravo à toute l’équipe
Jacques
3 years ago
8.0
Parfait accueil Emplacement gestion du véhicule Piscine petits déjeuners
Cons: Salles de bain vieillissantes, décoration en général aussi
louis
3 years ago
9.0
Belle piscine Bons déjeuners, déjeuners et dîners Très belle chambre
Cons: Impossibilité de baisser la climatisation, nous avons préféré nous en passer Télécommande télé à remplacer Remplacer les transats piscine
MARTA
3 years ago
9.0
le Ryad, l’emplacement, la gentillesse du personnel
Cons: l’odeur en entrant dans le ryad
Charles-Henri
3 years ago
9.0
Pascal
3 years ago
9.0
L'accueil, la gentille de tout le personnel ,bravo a Khalil pour son professionnalisme
Cons: rien
David
3 years ago
8.0
Bon petit dej et très belle piscine. service de qualité
Cons: On a eu du bruit de moteur de clim la 1ère nuit. On nous a changé la chambre ensuite
kaoutar
3 years ago
10.0
Great service. Karima the butler and everybody else were making sure we have everything we need. My parents were very happy with their stay at the hotel. Definitely coming back whenever we happen to be at Marrakech.
Abdullah
3 years ago
10.0
👌
herve
3 years ago
10.0
Tout est parfait
souhail
3 years ago
9.0
Tout était parfait. Mention Spéciale pour le petit déjeuner qui était juste exceptionnel !
Kamel
3 years ago
10.0
tous
Salma
3 years ago
10.0
fantastic hotel great location beautiful rooms extremely helpful staff very clean vip treatment throughout the stay can’t fault anything
Cons: nothing
Gregory
3 years ago
8.0
Zubeir
3 years ago
10.0
wissam
3 years ago
10.0
One of the best hotels to stay at in Marrakech. The service was amazing the people treated us so well. The cleanliness was excellent. I would definitely recommend booking here.
markus
3 years ago
10.0
Our family of 4 stayed 5 nights at the Hotel and Ryads Barriérre Le Naoura and had a wonderful time. We were personally greeted by the manager Hicham Halquani. He warmly welcomed us and surprised us with an unforgettable upgrade! The rooms were very spacious with fresh flowers, bottles of water, and fruit provided. The closets were very large and provided ample room for our clothes. The sizeable bathrooms had both a shower and bathtub. The terrace overlooked the pool and was quite roomy. The oversized pool and lounge chairs were quite refreshing as it was over 100℉ each day. We had breakfast each day and the food was amazing! Omelets were made to order, there was a wide range of fruits, pastries, breads, cereals, yogurts, fresh-squeezed orange juice, coffee, and of course-mint tea! The location is ideal on a quieter street a few minutes walk to the main square Jemaa el-Fnaa where the you eat and shop in the fouks around the square. The staff made our stay very special and made sure we were always comfortable. The concierge Amine was always available and had answers to any of our questions. We would love to come again to Marrakech and stay at Le Barriére again and would recommend this hotel to friends and family. We can as strangers and left as family. Because of the world class hospitality at the Barriere Le Naoura, Marrakech will always have a special place in our hearts!
Sarah
3 years ago
10.0
Great swimming pool and poolside restaurant! The hotel room was clean and spacious, staff were incredibly friendly. Great location, within walking distance to the Medina.
Clare
3 years ago
10.0
We had a wonderful time at this hotel, the staff were so helpful. We particularly enjoyed the breakfast, there was a huge choice & it was all delicious. The hotel was very clean, the staff were attentive. The only small drawback was that the drinks were extremely expensive but you are in luxury surroundings!
Sebastien
3 years ago
10.0
-
ron
3 years ago
10.0
Just great: Staff, rooms and amazing breakfasts. I’ll be back!
Charles
3 years ago
10.0
Excellent staff, can not do enough for guests!, and excellent food