InsiderInns - Get Closer to the Dream

Timo

1 week ago

6.0

Nice staff. Good location.

Cons: Our room was noisy, there was some kind of air condition unit outside making rumble noise. You need earplugs there. Two day / night stay without room cleaning. Hard and short bed. Not very good breakfast. Fridge in room, not working.

Inga

1 week ago

10.0

La posizione del Hotel è molto comodo, vicino a tutti posti più importanti della città. Lo staff è super gentile e professionale. Sono sempre disponibile, sempre con sorriso e massima disponibilità.

Cons: Niente da dire tutto apposto.

Petra

1 week ago

10.0

Ein tolles Hotel in sehr guter Lage. Sehr freundliche Mitarbeiter - alles 🔝 - gerne wieder!

karine

1 week ago

9.0

très bien placé, le personnel très gentil et serviable

Iris

1 week ago

10.0

Gast vriendelijkheid, hygiëne en de locatie

Cons: Niks

Christophe

1 week ago

9.0

hôtel calme ,bien situé, très grande chambre, personnel super sympa mention spécial à la jeune femme à l'accueil qui avait toujours le sourire et qui était très serviable un plaisir, hôtel à l'écoute ainsi que la femme de menage qui étais super elle nous a donné de bons plans sur Marrakech , le petit déjeuné était tres bon aussi je reviendrai dans cet hotel avec plaisir!

Cons: Le jacuzzi dans le spa, trop sombre, un petit éclairage en plus serait mieux, il fait irrespirable dedans et le jacuzzi est beaucoup trop chaud, trop petit dommage, car nous avons payé une prestation pour y rester 10 minutes. Il manque un petit thé offert ou un verre d'eau dans la salle de repos au spa. Car nous n'avons rien eu entre les soins. Et une odeur dans le spa serait un plus aussi. Pour la chambre une tv connecté serait un plus mais vraiment pour le reste tout était parfait.

Patrick

1 week ago

7.0

la gentillesse du personnel

Cons: petit déjeuner, restauration

LIGHTING PARTNERS S.L

1 week ago

5.0

Martina

1 week ago

7.0

Staff very friendly especially in the restaurant. Coulita was very helpful on the reception. Lovely welcome with tea and biscuits on arrival.

odonoghue

1 week ago

10.0

Location, friendly staff and food excdllenth

Cons: Happy with evdrythingmost

Melani

1 week ago

7.0

The staff were very helpful, the hardy didn’t work and it was replaced quickly. Other questions about wifi and airport connections were addressed quickly. The pool looked nice but it was too cold to use it.

Cons: The gym had good equipment but not items to wipe down equipment and it was in the basement, not that pleasant. The area outside the ‘window’ could have plants that would make the space nicer. The rooms were very small and not well appointed. No kettle or cups. Plugs at bedside had lamps plugged ins o you had to choose. Bathroom had one body wash and two little bottles of moisturizer, no real shampoo or conditioner.

Francisco Eduardo Fialho de

2 weeks ago

9.0

Quarto grande e com aquecimento, ótimo café da manhã

Cons: Chuveiro com pouca pressão

Benjamin

2 weeks ago

8.0

Gentillesse du personnel. Petit déjeuner. Localisation.

Cons: Salle de bain un peu vieillotte. Pas de quoi faire de thé ou café dans la chambre. Salle de sport sombre, pas de ventilation.

Abdelhak

2 weeks ago

10.0

Abdelhak

2 weeks ago

10.0

Fiorenza

2 weeks ago

8.0

ottimo staff: accogliente, gentile, disponibile. Pioveva per cui non abbiamo utilizzato la piscina, colazione internazionale, albergo ristrutturato di recente, silenzioso, pulito, camera grande e confortevole, posizione centrale ma lontani dal caos della Medina che comunque è raggiungibile a piedi. Zona comoda per aeroporto, moderna e vivace con ristoranti e locali alla page.

Cons: L'albergo è molto luminoso dopo una settimana in un Riad è veramente piacevole soggiornare in un hotel moderno e luminoso. Non ho critiche

Ayadi

2 weeks ago

10.0

Laila

2 weeks ago

2.0

Les personnages

Cons: La chambre et la vue

Merin Roshini

2 weeks ago

9.0

Personalet var så hyggelige, og hadde så stor betydning for tryggheten min! Kunne anbefalt dette hotellet, og noe av det beste jeg har vært på. Hver eneste dag ble jeg møtt på av personalet, der de snakker med oss og spurte om hvordan vi hadde det. Man fikk alltid et smil og det er helt ubeskrivelig hvor hyggelige de var. Spesielt også vakten som sto utenfor hotellet. Vi fikk oppgradert rom, og var så perfekt! Vil gi dette hotellet 10/10

Cons: -badet lagde lyder hele tiden og dosetet falt av

Mohamed

2 weeks ago

9.0

La qualité et disponibilité du personnel.

Sabah

2 weeks ago

10.0

Maxime

2 weeks ago

10.0

Kawtar

2 weeks ago

9.0

Le personnel était super agréable au petit soins

Yassmine

2 weeks ago

9.0

La literie, le personnel très aimable et accueillant dans l’ensemble c’est un beau hôtel

Cons: Le fer a repassé ne fonctionnait pas , la piscine était trop froide

louise

2 weeks ago

8.0

L’établissement est très bien décoré, avec un accueil chaleureux de la part de toute l’équipe de l’hôtel. Nous avons eu la bonne surprise d’être surclassés, et lorsque la première chambre ne correspondait pas tout à fait à nos attentes, le changement s’est fait rapidement et sans difficulté. Le rooftop apporte un vrai plus à l’expérience : un cadre agréable et une équipe au top par ailleurs un grand merci à toute l’équipe du rooftop pour sa gentillesse et son professionnalisme !!! 🤗

Cons: Le petit déjeuner manque un peu de variété, avec davantage de choix salés que sucrés. La piscine, bien que rafraîchissante, est très peu exposée au soleil et, n’étant pas chauffée, cela pourrait être un point à améliorer. Cela dit, elle apporte tout de même une agréable touche de fraîcheur !

Fatiha

2 weeks ago

10.0

Somia

2 weeks ago

10.0

Marc

2 weeks ago

8.0

L'accueil et la prise en compte de nos dmandes par le personnel

fatiha

2 weeks ago

8.0

Personnel emplacement ambiance sont parfaits

Cons: Lit

Mohammad

2 weeks ago

8.0

Great location - close to lots of restaurants & cafe’s. Great service from staff Clean and modern facilities

Fabian

2 weeks ago

8.0

De grootte van de kamer was super

Cons: De badkamer was erg verouderd

Mustapha

2 weeks ago

2.0

The area

Cons: Hotel facilities old, room even though spacious absolutely outdated! The Bed was hard and uncomfortable. Towels not changed from day to day! The breakfast with very little Choice and tasteless. I suggest you also to pay a bit more your people, standing and wanting a tip even for changing some towels. Let’s not talk about the room service (if you can call it like that)

Mohammad

2 weeks ago

8.0

Great location - close to lots of restaurants & cafe’s. Great service from staff Clean and modern facilities

Nassim

2 weeks ago

1.0

Zhe

2 weeks ago

6.0

卧室直接挨着走廊，太吵了

Cons: 卧室能听到走廊里面的声音

Juan

2 weeks ago

8.0

Nassim

2 weeks ago

1.0

Patricia

2 weeks ago

10.0

Nassim

2 weeks ago

1.0

Nassim

2 weeks ago

1.0

Marc

2 weeks ago

8.0

Djamel

2 weeks ago

10.0

The friendly staff, they answered all questions and challenges we had during our stay. Especially Kaoutar who speaks multiple languages was our dear help when we needed anything. Nice large rooms with comfortable and soft beds and a super located hotel.

Cons: Niks

Djamel

2 weeks ago

10.0

Fatima

2 weeks ago

10.0

Sono molto puntigliosa nella scelta degli hotel, ma l’Hotel Dellarosa è per me una vera sicurezza: ogni volta che vado a Marrakech torno sempre qui e non rimango mai delusa. L’hotel è meraviglioso, le camere sono pulitissime, comode e con tutti i comfort, e la posizione è davvero perfetta. Il vero valore aggiunto però è il team, sempre gentile, attento e disponibile: Kamal, Kaoutar, Mohammed, Khaoula, Ibrahim, Jamal, Youssef e Hamza mi hanno fatta sentire accolta con grande cura, come a casa.💛 Un posto speciale che consiglio senza esitazioni. Tornerò sicuramente!

Audrey

2 weeks ago

7.0

Le personnel et l’accueil top. Surclassé dans une suite plutôt cool.

Cons: Piscine jolie mais froide.

Basma

2 weeks ago

9.0

Situé proche du centre avec un accès facile à toutes les activités et tous les restaurants du centre-ville. Le personnel est très compétent et accueillant.

Abdelhak

2 weeks ago

9.0

Marc

2 weeks ago

8.0

The facilities, the presence of a personal egg chef at the breakfast, the gym and pool. Very comfortable bed.

Andrea

2 weeks ago

8.0

Die Zimmer waren sehr großzügig. Die Ausstattung ist zwar schon etwas in die Jahre gekommen aber dennoch alles sehr sauber. Das Frühstück war sehr gut und abwechslungsreich, mit frisch und individuell zubereiteten Eiergerichten. Das Personal extrem freundlich und zuvorkommend. Auch das Restaurant und die Hotel(snack)bar hatte sehr gutes Essen.

Cons: Die Zimmer sind schon sehr hellhörig. Wir dachten dass der Spa-Bereich mit Whirlpool frei nutzbar ist, es war jedoch kein klassischer Spa-Bereich sondern man musste Leistungen buchen, auch den Whirlpool.

Barou Ismaël

2 weeks ago

9.0

J'ai passé un un superbe séjour dans l'hôtel Dellarosa! L'établissement était irréprochable au niveau propreté, tout était à proximité, restaurant au sein de l'hôtel (room service)! J'ai adoré!

Cons: l'établissement pourrait peut-être proposer un room service plus tardif, jusqu'à minuit par exemple.

Aoife

3 weeks ago

8.0

Great location, 15 min drive from the airport and an easy 25 min walk into the center of the souks. Really fantastic staff, super friendly and warm. My room was also really lovely and very comfortable.

Nidal

3 weeks ago

6.0

Eliel

3 weeks ago

10.0

Personnel incroyable, endroit propre et accueillant

Denise

3 weeks ago

4.0

Lokatie

Cons: Alles

CRISTINA

3 weeks ago

7.0

El personal súper amable. Las camas muy cómodas.

Cons: Aunque las habitaciones eran amplias y las camas cómodas faltan detalles que para un hotel de esta categoría no deberían faltar. Las cortinas estaban rotas y algo sucias y el baño se notaba que lo había remodelado y tenía resto de obra, faltaba el espejo y un toallero. Y tambien decir que no se si fue culpa de booking o del hotel pero la reserva no se realizó correctamente. Reserve dos habitaciones para cuatro personas y solo figuraba la reserva para dos habitaciones y dos personas. Las vueltas que di para que me respetarán el precio fueron muuuuchaaaas.

John

3 weeks ago

8.0

SIMONA

3 weeks ago

10.0

Lo staff della struttura è estremamente attento ai bisogni dei clienti . Cerca di non far mancare nulla . La struttura e’ a distanza di circa 15/20 minuti dalla Medina , quindi , si può andare a piedi . Posizione ottima . colazione di tipo continentale, ma ottima .

Agustin

3 weeks ago

10.0

Todo perfecto

Cons: Nada

Jaroslav

3 weeks ago

4.0

Mekail

3 weeks ago

10.0

marc

3 weeks ago

9.0

Mekail

3 weeks ago

10.0

Cristinel

3 weeks ago

7.0

Selma

4 weeks ago

1.0

Shit hotel

Cons: Shit hotel

Luis

4 weeks ago

10.0

Hotel ideal para uma primeira visita a Marraquexe. Eles fazem transfere do aeroporto para o hotel, fica em Gueliz que é um bairro tranquilo, moderno e limpo e tem uma arquitectura e decoração exoticas e agradáveis. Fica a 30 minutos a pé da Praça mais famosa de marraquexe e o passeio é agradável.

Cons: Preço elevado.

Nel

1 month ago

6.0

The staff were very accommodating and made us feel welcome throughout our stay. Our room was a good size with everything we needed, and the location was perfect - close to everything and very convenient

Cons: We were on the second floor, and our room was next door to the air conditioning fans, so at night there was a fairly loud fan noise. The mini fridge was also quite noisy, which could be a bit annoying, unless you’re someone who enjoys white noise. Unfortunately, we did struggle with this on some nights. It’s also worth noting that the spa is not included for all guests and requires an additional fee to use some of the common facilities. During our stay, we also had a few small issues with ants and flies in the room. Additionally, the reception area occasionally had an unpleasant sewage smell. Overall, there were positives to the stay, especially the staff and location, but a few comfort and maintenance issues affected our experience.

Diana

1 month ago

8.0

Mustafa

1 month ago

9.0

The staff was courteous and displayed excellent hospitality. Always ready to accomodate and facilitate. Replaced our room mini fridge within 20 mins of complaint. Good location as well. Walkable distance to shops, restaurants and city walls. Baby friendly as well. Would book again.

Cons: They can take steps to make it feel more homely. The room walls felt a bit empty and bland. Wall clocks, toothbrushes, garbage bins in the room would add to the experience.

Anne

1 month ago

10.0

We had the warmest welcome and every staff member was helpful and so friendly The breakfast was fantastic and we also made use of the bar and spa facilities

Cons: Can’t think of anything

salema

1 month ago

8.0

Staff were all lovely and attentive. Always extremely helpful with everything and willing to help. So welcoming as well and nothing was too much. We stayed in the suite with a baby, we had plenty of solace and support and really enjoyed our stay. Really love the location as the shops and cafes are next to it. The room was also really clean. Also just a 20 minute walk to Jema el Fna

Cons: At night we could smell sewers for a bit but I think that’s normal around Marrakech

Jennieke

1 month ago

10.0

Het personeel is buitengewoon vriendelijk en meedenkend

Cons: Eigenlijk niets. Misschien zou het eten iets meer Marokkaans georiënteerd kunnen zijn

Kornel

1 month ago

8.0

Mm Kharbouch

1 month ago

6.0

Dommage il n'y a pas plus de chaîne télé, presque rien et le petit déjeuner franchement nul pas beaucoup de choix

Cons: Pas beaucoup de chaîne télé presque rien et le petit déjeuner franchement nul pas beaucoup de choix pour manger

Vullnet

1 month ago

1.0

Die Leute waren sehr Nett.

Cons: Das Bett war katastrophal. Das Zimmer viel zu klein. In der Dusche gab es kein warmes Wasser. Die Badezimmertür ließ sich nicht vollständig öffnen. Das Bett war nur ca. 1 m x 1 m groß und bestand aus zwei zusammengeschobenen Betten. In der Mitte war ein deutlicher Spalt, außerdem war eines der Betten schräg und nicht gerade. Schlafen war dadurch sehr unbequem. Insgesamt keine empfehlenswerte Unterkunft.

Patrick

1 month ago

8.0

Porzio

1 month ago

10.0

Struttura con colori e arredamenti molto belli, stanza molto spaziosa e letto molto comodo, il personale dal primo all ultimo tutti gentilissimi e pronti a venire incontro ad ogni richiesta, ho trovato molto cortese anche l aiuto con i bagagli e con la richiesta di un taxi, lo consiglio!

Cons: Tutto perfetto

Fredrika Kraft

1 month ago

9.0

Service, vackra lokaler, bra rooftop även om de kunde förbättra utsikten lite.

Cons: Inget.

AYHAN

1 month ago

9.0

Bijna overal was op loopafstand vanuit hotel. Personeel was heel erg vriendelijk en behulpzaam.

Cons: Niets

Maico

1 month ago

7.0

Ada

1 month ago

10.0

Ottima posizione, gentilezza e disponibilità dello staff, massima professionalità a tutti i livelli. Bagni dotati di bidet, top

Cons: La palestra potrebbe essere meglio attrezzata, la prima colazione di medio livello

Vandeputte

1 month ago

8.0

Vriendelijkheid medewerkers (soms te vriendelijk, ... om goede fooi te verkrijgen) Netheid. Locatie.

Cons: Te beperkte communicatie bij check-in. Geen vermelding wifi, geen info over gebruik zwembad, idem over de verschillende restaurants in het hotel. Wanneer men zelf uitleg vroeg, was er wel informatie. Een welkomsfolder op de kamer met uitleg zou zeker helpend zijn.

Mohammed

1 month ago

8.0

Enjoyed the breakfast. Staff were helpful and friendly. Good location for the main tourist attractions. It is close to the airport and train station.

Cons: Would have liked tea and coffee in the room.

Bassem

1 month ago

9.0

Un emplacement idéal

Cons: Odeur désagréable

Cacilia

1 month ago

10.0

ANNE

1 month ago

10.0

Singleman33

1 month ago

8.0

I had a great stay at this hotel as a solo traveller in Marrakesh. The staff were incredibly welcoming and made me feel comfortable and well looked after from the start. The hotel itself is lovely, with good facilities and a relaxed atmosphere that made it easy to unwind. The rooftop bar is a real highlight and well worth a visit, especially in the evening. Overall, a great place to stay and I would definitely recommend it, particularly for solo travellers.

Zaman

1 month ago

10.0

Allt var bra. Rumsservice ( kadiza) var fantastiskt. Hon gjorde rummet jätteren och fresh varjedag.👍👍👍👍👍👍👍👍

Cons: Allt var bra.

Karen

1 month ago

8.0

Staff and service are outstanding. Very friendly and helpful. Public areas are lovely.

Cons: We stayed in two different rooms. One a Privilege Room, the other a suite. Both were in need of an upgrade - didn’t match the standard of the public areas at all. However, despite this I would still recommend this hotel.

Jaume

1 month ago

9.0

Zhuolin

1 month ago

8.0

The staff are very friendly and helpful. They tried their best to help with every issue we had in our trip.

Cons: The air conditioning in our room went wrong twice. Also the flow was too strong, which generates noise and made the room very dry.

Katia

1 month ago

4.0

La situation est très bien, facile d accès et proche de tout à pieds. La réception de l hôtel est agréable.

Cons: La baignoire et pas d eau chaude suffisante pour prendre un bain. Pas d'indication pour le Wi-Fi ou appeler la réception, l état des équipements est à revoir. Le personnel du spa ne semble pas qualifié pour les massages .

a1amarkw

1 month ago

10.0

Outstanding Hotel and service. Special thanks to Fatima Zohra - waitress in restaurant for her additional exceptional help. Also - Kaoutar, Youssef, and Younes were wonderful in making us feel at home. Thank you, Mark and Dorota

Gayle

1 month ago

7.0

Nice vibe downstairs and in the common spaces. The staff were extremely nice and welcoming. Good location. Fab breakfast. Lovely pool area. We were given a big bowl of fruit and biscuits in our room - really lovely touch. Incredibly big soft towels, too.

Cons: We booked the quadruple luxury room as a bit of a treat and the space is amazing. Two bedrooms, 2 bathrooms and very spacious living rooms. But it felt slightly dilapidated, as if no one had been in it for some time. It was a bit spartan with no rugs or anything to make it feel cosy. It was disappointing for the price - it was quite a bit more expensive than two standard rooms that we could’ve had. It’s a shame because the staff were ever so hospitable so I feel a bit bad writing this - but the room really needs a refurb.

Tiffany

1 month ago

10.0

We had a wonderful 7-day stay at Dellarosa Hotel and couldn’t fault it. Every single member of staff was brilliant — genuinely friendly, attentive, and always willing to help with anything we needed. The hotel was spotlessly clean, and even the scent throughout the building stood out so much that I asked about it; the team kindly told me the company and location that supplies it, which says a lot about their attention to detail. Our room was very spacious and comfortable. We stayed in a Junior Suite, which had a large living area, a separate bedroom, and a balcony — plenty of space to relax after long days exploring. We had a late flight on departure day, and the staff were incredibly accommodating with our request — a special mention to Kamal, who was absolutely lovely and made everything so easy for us. Location-wise, it’s the perfect base: close enough to walk and explore Marrakech, yet far enough from the chaos of the souks to properly rest and relax. Breakfast was great every morning, and once again, all the staff were just so welcoming. We would happily stay here again and highly recommend Dellarosa Hotel to anyone visiting Marrakech.

Liliane

1 month ago

5.0

J'ai réservé sur booking la chambre à 107€ et j'ai payé 1253.28 MAD

Cons: Le directeur n'a rien voulu savoir. Il m'a dit que la prochaine fois je passe directement sur leur site

Pedro

1 month ago

10.0

Thomas

1 month ago

8.0

Ideales Hotel für kurze Aufenthalte. Gutes Frühstück für europäische Gäste. Nettes Personal.

Chama

1 month ago

10.0

Ioana Liliana

1 month ago

10.0

Luisa

1 month ago

9.0

Os funcionários excepcionais 🫶🏽

Mickaël

1 month ago

10.0

Great staff, nice venue and good location.

Eleonora

1 month ago

8.0

Amazing amenities and spa, cozy rooms, great buffet for breakfast and supportive staff.

Cons: Only disapointment was the transfer from the airport to the hotel: despite organized, it didn't happen.

juliekB3922BS

1 month ago

10.0

Amazing hotel, wonderful staff and great food. We truly enjoyed our stay and would highly recommend. Great location as well

Zdenka

1 month ago

10.0

Kenza

1 month ago

9.0

Très belle expérience, excellent emplacement ! Notre séjour s’est très bien passé, l’accueil était tout simplement merveilleux. Un grand merci plus particulièrement à Kawtar ainsi qu’à tout ses collègues pour leur gentillesse et pour la superbe chambre qui nous a été attribuée. Nous garderons un très bon souvenir de cet hôtel. Je recommande sans hésiter. Bon rapport qualité prix

Cons: Pas assez de prises par exemple dans notre salle de bain il y’en avait une seule et c’était pas une prise européenne donc pour se lisser les cheveux c’est un peu galère sans miroir.

Onur

1 month ago

8.0

Good location, polite & helpful staff, quiet rooms. Good value for money.

Cons: Not the cleanest unfortunately but still above average.

Ornelli

1 month ago

9.0

L’emplacement, l’accueil du personnel très chaleureux et d’une gentillesse. La suite est tellement spacieuse.

Cons: Le débit d’eau qui sort de la douchette n’est pas très forte. Le sol pas très propre.

Ronja

1 month ago

7.0

Sehr nettes und zuvorkommendes Personal, das sich bemüht. Die Lage war super.

Cons: Trotz täglicher Reinigung war es nie ganz sauber. Die Geräte im Fitnessraum sind sehr in die Jahre gekommen und leider fanden auf unserer Etage Renovierungsarbeiten statt. Wir mussten um die Leitern und Farbeimer herumlaufen und leise war das leider auch nicht. Das war nicht ideal.

emilie

1 month ago

10.0

Après un premier séjour il y a quelques années, au même hôtel, je savais que je retrouvais une valeur sûre. Je voulais le faire découvrir à mon amie qui séjournait pour la première fois au Maroc. Quel ne fut pas mon etonnement de le trouver encore bien meilleur que dans mes souvenirs.... Merci a Kamal, le chef de réception ainsi qu'à l'ensemble de son équipe avec une mention très spéciale à kaouthar pour leur accueil, leur gentillesse leur bienveillance ainsi qu'à leur professionalisme envers nous durant notre sejour. Nous vous recommandons vivement cet hôtel qui est un bijou dans son écrin. Cet endroit enchanté est chic, calme et offre aux voyageurs l’alliance du raffinement et du charme à la marocaine. Le petit déjeuner est délicieux. Le spa est top et les massages sont formidables Il est très bien situé car vous pouvez aussi bien en 10 a 15 min de marche à pied aller a jamaa el fna ou au Menara mall ou a gueliz. Vous ne serez pas absolument pas deçu. Nous y reviendrons avec un grand plaisir. Emilie et Nora

Mandy

1 month ago

8.0

Heel lieve medewerkers bij het hotel en de spa. Goede locatie, net buiten het (drukke) oude centrum. Voor €3 ben je met de taxi in het centrum, terug is altijd maar de vraag hoeveel je moet betalen. Als ze je (buiten het hotel) kunnen oplichten, doen ze dat met liefde.

Cons: Bedden zijn erg hard. Badkamer vonden wij niet erg hygiënisch, voegen die loslaten en waar schimmel in zit.

Carolina

1 month ago

10.0

Audrey

1 month ago

7.0

Le cadre très joli mais pas typique marocain. Hamman marocain par Myriam au top.

Cons: Le manque de professionnalisme du personnel et l’hygiène.

Francisco

1 month ago

10.0

El trato del personal con el cliente

Cons: Todo está bien

Souhael

1 month ago

3.0

L’emplacement

Cons: Les équipements

lieke

1 month ago

5.0

Ik heb in veel riads geslapen in Marrakesh en omgeving maar vond dit qua prijs totaal niet in verhouding staan. De lobby was prachtig, maar de kamers zeer verouderd, met schimmel op de badkamers. Het was een grote kamer maar vond het de prijs echt niet waard, wat mij betreft kun je die 120 euro veel beter besteden! (En dan krijg je er op andere plekken ook nog eens ontbijt bij) helaas werd ook niet bij het uitchecken gevraagd of alles naar wens was geweest anders had ik het uiteraard persoonlijk verteld in plaats van deze review.

Cons: Prijs kwaliteit totaal niet in verhouding, verouderde kamers, schimmel in de badkamer, koude/lauwe douche, ontbijt zou wat mij betreft wel echt bij de prijs inbegrepen mogen zitten.

Youness

1 month ago

9.0

Emplacement superbe, personnel très gentil et accueillant

Cons: Équipement chambres à améliorer

david

1 month ago

3.0

Paul

1 month ago

8.0

Ine26

2 months ago

8.0

El desayuno está muy bien, es completo. El hotel no es un riad (nosotros nos confundimos) pero está bien ubicado. El personal es amable, pero les falta brindar mejor información al turista. En líneas generales, el hotel está muy bien. Las instalaciones son modernas, es limpio y confortable.

Farwin

2 months ago

8.0

The location was good and walking distance to Hivarnage main eateries.

Cons: The room is big but its slightly dark..hence it looks dated and gloomy

GEORGIOS LIOLIOS

2 months ago

10.0

Max

2 months ago

8.0

François-Xavier

2 months ago

9.0

Accueil et personnel au top

Cons: Une dièse sur la résonance de la musique du bar si on se couche tôt mais sincèrement c’est mineur.

Jamila

2 months ago

6.0

Philomena

2 months ago

8.0

Staff were excellent and very welcoming from the moment we arrived in the taxi. Felt very comfortable. Had great hair blow dry and manicure in the salon. Very reasonably priced. Breakfast was lovely, especially the omelettes.

Cons: Felt little disappointed with bedroom when I compare it to many 4 star hotel rooms in Ireland. Very little choice for dinner on our first evening which was Saturday.

Siobhan

2 months ago

10.0

Warm welcome, stalff efficient and kind. Good facilities and all tastes catered for

Cons: Nothing

Olivier

2 months ago

9.0

Sehr freundliches Personal, schöne Zimmer, konnte mein Fahrrad trotz anfänglichem Nein sicher verstauen

Cons: Das Schwimmbad ist zwischen Wänden eingekesselt, nicht so einladend, den Nachmittag am Pool zu verbringen. War mit dem Fahrrad unterwegs und anfänglich wollte man keinen Platz zur Aufbewahrung bereitstellen. Hat mich ziemlich Überzeugungsarbeit gekostet bis es dennoch geklappt hat. Sollte in einem 4* Hotel eine Selbstverständlichkeit sein.

Pierre

2 months ago

9.0

Le personnel est au top et l'hôtel très bien placé. La chambre était vraiment très grande avec une chouette terrasse

Kevin

2 months ago

10.0

Le service est toujours incroyable au dellarosa. Nous avons une suite junior avec le bain et la douche intégrés mais nous préférions avoir la douche séparée. Nous avons souligné cette préférence à la réception et en moins de deux nous nous installions dans une autre chambre avec la douche séparée. Propre, spacieux, lits très confortable, super rooftop, joli coin bar/piscine, cet endroit est charmant et c'est pourquoi j'y demeure à chaque visite de Marrakech.

Roam22535447206

2 months ago

10.0

Excellent service from Waiter Fouad. He was attentive, friendly, and always smiling. The experience was truly enjoyable thanks to his professionalism

regina

2 months ago

8.0

L’emplacement et la gentillesse du personnel

Cons: La suite de Larossa pas très propre hygiène moyenne

myriam

2 months ago

5.0

L’emplacement et la piscine

Cons: Les chambres sont sombres au premier étage bruyante. Le lit n’est pas confortable et les équipements datent…. Et le Spa ne fait pas très propre.

Elsie06

2 months ago

8.0

thrslau

2 months ago

8.0

Had a very good stay at Dellarosa Hotel Suites for three nights. The facilities are modern and well-equiped. Very impressed by the fine buffet restaurant and the staff there incl. the chef Tarik, other remarkable staff like Sara, Mohamed, Hamza and Khawla, the lead waitress, who did her best to recommend and serve customers at each meal.

Jean

2 months ago

9.0

Marie

2 months ago

10.0

L'emplacement est idéal et le personnel est top !

Cons: La pression de l'eau dans les chambres est faible.

JOAN

2 months ago

4.0

Bien situado e instalaciones correctas

Cons: Habitacion sin agua caliente en la bańera i mucho ruido de las maquinas de aire condicionado

roger

3 months ago

10.0

Merci pour le beau séjours à votre hôtel bien aimer

nina

3 months ago

8.0

Manuel

3 months ago

7.0

Lyne

3 months ago

9.0

La beauté des lieux, le décor, l originalité

Cons: Dans la salle de bain, pas de rideau pour la douche, l eau éclabousse un peu partout

Muhammad

3 months ago

9.0

Good spacious room and good location with very friendly receptionist.

Nathan

3 months ago

1.0

Évitez l’option « petits déjeuner compris » ! Petit déjeuner sans grand intérêt : peu de choix et des plats fades. Mieux vaut aller au restaurant juste à côté, leurs petits déjeuners sont bien supérieurs.

Cons: Une immense DÉCEPTION pour un établissement censé être un 4 étoiles ! ( qui en mériterait seulement 2) Dès notre arrivée, nous avons découvert dans notre chambre une véritable fourmilière circulant sous le lit et jusque dans nos affaires. Aucune pression d’eau dans la salle de bain, impossible de tirer la chasse correctement, et les savons étaient vides ou cassés. Il a fallu insister pour obtenir un changement de chambre. Mais même après cela, les problèmes ont continué dans la nouvelle chambre rebelote : CAFARDS dans la salle de bain, et le « lit double » n’était en réalité que deux lits simples collés… Résultat, en pleine nuit, les lits se séparent et on finit coincés entre les deux ! À cela s’ajoute un vrai problème de sécurité : dès que l’on branche quelque chose, la prise se détache du mur avec le cache. Un danger évident d’électrocution !!!! Pour ne rien arranger, des tasses sales traînent dans les couloirs pendant plusieurs jours, ce qui en dit long sur le manque d’entretien et de propreté. De plus, l’emplacement est loin d’être pratique, vous êtes à une bonne grosse trentaine de minutes à pied du centre et des principaux points d’intérêts… mais c’est tout de même faisable .. Franchement, je déconseille fortement cet établissement. Une expérience très décevante du début à la fin.

laura

3 months ago

8.0

Staff were very professional and friendly. hotel is beautiful and modern. Rooms comfy. very accommodating when we requested a late check out on our departure date. Medina is approximately 20 minute walk. Breakfast was perfect amd plentiful.

Cons: Pool unfortunately does not.catch the sun at all its in the centre courtyard so shadded all day. . Not the hotels fault just the design. I found the price of drinks VERY expensive We went to some very upmarket restaurants during our stay and their drinks were much cheaper.

Σταμπουλοπούλου

3 months ago

10.0

Μου αρεσε πολύ το ξενοδοχείο, άνετο και πεντακάθαρο δωμάτιο, ευγενεστατο προσωπικό, χαλαρωτικό massage, περιποιηση προσώπου, πισίνα.

Cons: Τίποτα.

Saiqa

3 months ago

10.0

The breakfast was good n good location for us, close to what we needed.staff very helpful, had a lovely massage at the spa.

ALVARO

3 months ago

8.0

Personale gentilissimo e disponibile, ottima posizione, quartiere molto bello, buona colazione, camera molto grande e pulita

Cons: Arredamento un po' datato

Eugenia

3 months ago

10.0

BatonB

3 months ago

4.0

Nice lobby gives you a misleading impression. The rooms, the shower are badly designed. Half of the electrical outlets do not work. The air conditioner is rattling.

FERRO

3 months ago

8.0

Personnel très attentionné. Chambre très spacieuse et confortable, bien insonorisée, rooftop très agréable, bar lounge très sympa, piscine propre. De nombreux endroits pour être tranquille ou au contraire voir du monde. Diversité des lieux communs. Taxis toujours présents à la sortie de l'hôtel.

Cons: Le lenteur du service au bar, que ce soit pour boire un verre ou payer la note, c'est très, très long même quand il n'y a personne. Et 2H d'attente pour avoir une serviette pour la douche. Le repas servi en salle (self) le soir, les plats sont tièdes ou froids. Le petit déjeuner est toujours le même et les crêpes, viennoiseries ou pancakes sont secs, j'aurais apprécié du vrai jus d'orange. La décoration des chambres pourrait être améliorée (plus gaie).

James

3 months ago

9.0

Mounir

3 months ago

8.0

Terence

3 months ago

10.0

Pierre

3 months ago

9.0

Rachid

3 months ago

8.0

BarryUK12

3 months ago

10.0

What a great hotel when we checked in the desk staff noticed it was my Birthday and upgraded us to a junior suite.Breakfast was continental but plenty to eat we needed a late check out no problem for the desk staff lovely roof terrace for a drink on afternoon or evening

Dominique

3 months ago

10.0

Jacques

3 months ago

10.0

Jennifer

3 months ago

8.0

The pool, the rooftop bar and the cozy lounge are lovely. The staff were all amazing. Our room was upgraded as well and they managed to accommodate us even we arrived too early for our check-in time. ☺️

Cons: Needs a little refurbishment but not a big deal. ☺️

Ismail Achoukhane

3 months ago

10.0

Chris

3 months ago

5.0

Breakfast buffet had a great choice, the hotel is well positioned to visit the city center. The staff is friendly and facilities are clean. The room was spacious.

Cons: As I travel with my two kids, we had the luxury 4 bed option. The room was decorated but old and outdated, often there was a bad smell and the bathrooms were old and just about functional. The price was over 500 EUR per night which simply is NOT ok for this type of room.

Nathalie

3 months ago

9.0

Très bel hôtel, parfait !

Cons: Manque une bouilloire dans la chambre

amsterdam6680

3 months ago

8.0

We arrived at the hotel at 10pm due to easyJet flight delays, The Hotel staff where very nice, and rushed us through so we could have our evening meal. Our bags where taken up to room 405, we asked for a twin room, but got a double.. overall the room was dissapointing, the wall sockets where loose, the air con control buttons warn out, the room safe was broken, all the buttons you press to enter your code where pushed out of the frame. the shower room taps on the basin was loose, the wardrobe had only 3 hangers.. also no kettle in the room as promised, as it was late, we told the night manager, who promised it would be sorted the next morning.. after an early morning wake up from the mosque loud speakers, we went to reception and they offered us a new room, and took us up to preview.. room 011. this was an excellent room, with larger bathroom and a balcony. still only 3 hangers, but the staff brought more, they supplied the kettle as well, but there are no cups or supplies of tea / coffee present. the room was on the opposite side to the mosque, so the sound wasnt noticeable. if your into watching TV, you have maybe 10 choices CNN news, in english, the rest, in Arabic. The hotel porter moved our luggage to our new room, and all was well. The Staff all over the hotel where lovely, very happy bunch, and cant do enough for you. as a hotel, it has a small pool, which looks nice, the pool is in the shade all day so its no good for you sun bathers. the condition of the hotel is good, probably in need of a refurb. the restaurant food was dissapointing in my opinion, the Hot food selection, was warm, or cold, the choice of items, was not to my taste. breakfast, wasnt inspiring, omelette / fried egg / scrambled..depending on the egg chef. there was local sausage and beans, vegtables, fruits, the usual cold meats, bread, butter, jams, corn flakes, cakes, juices, coffee. etc. it sounds stupid but dont expect a full english brecky, as we English tend to do, you will be very disappointed. the only Evening meal i had, that i actually finished was some rice, with beef and chicken on our last night out of 4. i needed to diet anyway so this hotel was ideal for this. i'm sure some people enjoyed the food but for me i'd only give it 3 out of ten. Luckily i could buy some beer or wine at the table to take my attention away from the lack of edible menu items. all in all, the staff great 10 out of 10, everyone of them. location good. 25 minute stroll to the market madness. at Jemaa el fnaa, just watch yourself crossing the roads, its like wacky races. who dares wins. the traffic on the whole ignore crossings, green lights and red lights dont mean anything. there is a small supermarket next door, for most items to get you by, and a larger Carrefour supermarket about 7 minutes walk. The hotel does not exchange money, but a 3 minute walk to the right of the main door is a exchange place. Would i return, to Marrakesh.. i dont think so. but i cant falt the people, very nice staff indeed.

Mohammad

3 months ago

10.0

Service was absolutely amazing, the staff really look out for you and want to help make your stay in Marrakesh special

Jane

3 months ago

6.0

Goede ligging in het nieuwe centrum, buiten de medina. Winkeltje naast het hotel. Aardig en gezellig personeel welke bereid is om je te helpen. Leuke bar op de rooftop.

Cons: Er is geen zon bij het zwembad omdat dit tussen alle hoge gebouwen ligt. Er zijn ook weinig ligbedjes. De kamers worden niet goed gecontroleerd. Wij moesten vaak om dingen vragen bij de balie, zoals: wc rollen, handdoek om de handen mee af te drogen, een badmatje/handdoekje. Er lag nog een gebruikt zeepje van de vorige gast op een muurtje bij de douche. De airco werkte helaas niet goed in de gekregen kamer. We vroegen na het zien van de kamer om een kamer met douche, omdat we standaard een baddouche combinatie hadden. Dit was geen probleem, personeel dacht snel en goed mee en de volgende dag kregen we een nieuwe kamer met douche. Tot onze spijt was de doucheslang kapot in deze kamer. Toen we dit aangaven bij de balie werd er wel meteen een monteur heen gestuurd de kraan te repareren. Uiteindelijk lekt hij nog steeds wel iets. Veel kleine dingetjes die we aan moesten geven, maar we voelde ons hierdoor toch ook wel wat bezwaard.

Betiana

3 months ago

10.0

The personnel was incredibly helpful and welcoming. They helped us with: - Printing our tickets (needed at the airport) - Organizing the transfer - Providing early breakfast at 4 am It was honestly nice.

Ahmed Amine

3 months ago

10.0

yassine

3 months ago

8.0

Claudia

3 months ago

2.0

Das Spa sieht gut aus. Das Personal war sehr nett.

Cons: Leider war das Zimmer sehr veraltet und das Bad nicht sauber. (Haare waren noch in der Badewanne). Preis Leistung hat überhaupt nicht gepasst. Viel zu teuer für das was man bekommt. Auch das Frühstück war nicht dem hohen Preis entsprechend.

Marie

3 months ago

5.0

Tom

3 months ago

10.0

Personnel de l’hôtel, très gentil et très à l’écoute Petit déjeuner excellent beaucoup de choix Piscine très agréable avec les fortes chaleurs Rien à redire sur la propreté des chambres et le confort Nous avons passé un agréable séjour 🙂 ( merci au serveur du bar qui a nous crée des cocktail à base de thé 😋)

Eduardo

3 months ago

8.0

staff very nice during checkin, they seat you on the couch and serve a welcome tea. breakfast is good enough, worth the price. our suite was quiet and comfortable. spa and pool seemed nice, but we ended up not using it.

Cons: if you ask reception for a taxi, their staff will just stop one passing by the street, you still have to negotiate the price yourself (do that in advance, taxi drivers love scamming tourists there, you probably shouldnt pay more than 50 to go most places).

mattvQ7169KE

3 months ago

10.0

Wife and I just come back from a week at this hotel, like most reviews say that staff go above expectations for friendliness, and helpfulness, the pool is small buts like having your own private pool at times, breakfast not to my liking, but other seemed to enjoy it, alcoholic drinks are very expensive (£7.50 for small bottle of corona) (£7.50 for just under a pint of lager) cocktails don’t even bother if you are not loaded lol, there is an Indian restaurant and a Chinese restaurant, jus round the corner both are excellent ( they dont sell alcohol tho. Looks a bit weird people sitting with a bottle of water! On the whole a nice relaxing week, would we go back nah probably not✈️

Terence

3 months ago

9.0

Estelle

3 months ago

9.0

La gentillesse du personnel, l’emplacement, le spa, la piscine !

Cons: La salle de bain de la chambre était un peu vétuste

estereta1987

4 months ago

10.0

ALFONSO

4 months ago

9.0

La habitación.

Cons: La cena.

FRANCISCO JULIAN

4 months ago

5.0

Personal amable .

Cons: Publicidad engañosa ,no habia sofá cama en suite junior, y no dieron ni cama plegable ni sábanas para el sofá, a pesar de solicitarlo dos veces. Día de llegada bajamos al restaurante a comer y aprovecharon para forzar el puente de la cremallera de las maletas de mi mujer y la mía, quedando suelto el tirador para intentar robar, no hubo tal pues ya todo lo valioso en caja fuerte

Hicham

4 months ago

10.0

maha

4 months ago

9.0

Le personnel très chaleureux Le spa très belle expérience

Cons: Le seul bémol est la literie qui etait pas tres confortable et le lit très petit

Begum

4 months ago

10.0

Friendly staff, great hotel, and very clean. We alos managed to get a free upgrade to a beautiful big room.

Cons: The bathroom did have a smell at times but im assuming its the drains.

Clive

4 months ago

7.0

The staff were amazing. The food we had was excellent.

Cons: Noise from the swimming pool after the supposedly closing at 7pm which was listed on the wall, this was totally ignored.

Namy

4 months ago

10.0

Cons: Servizio spa non era eccezionale

Clavel

4 months ago

7.0

francesco

4 months ago

5.0

Cons: Pulizia, aria condizionata, ristorante

Anthony

4 months ago

1.0

Cons: I requested a receipt for my payment and was told that a note would be made so I could receive an invoice at check-out. However, during check-out, I requested the invoice again and was told the printer was not working. I was asked to leave my email address. After a few days, I wrote to the hotel to request the invoice once more. It has now been a week, and no one has responded to me.

MUSTAPHA

4 months ago

9.0

Tutto senza eccezioni

Cons: Niente

Antonio

4 months ago

10.0

Pedro

4 months ago

9.0

Localização do Hotel foi optima. Apesar de não ser no centro fica numa zona de excelência, perta da zona nobre de Marrakech. Quarto grande, com pátio. Rooftop.

Cons: Obras nas redondezas, mas é o preço do desenvolvimento grande de MArrocos.

Pedro

4 months ago

10.0

Jean

4 months ago

9.0

Sanae

4 months ago

7.0

fantine

4 months ago

9.0

Awa

4 months ago

10.0

Il était incroyable, l'équipe incroyable et au service

Yassine

5 months ago

6.0

Cons: Il n'y a pas de service de chambre pour commander des repas dans la chambre . Vous devez descendre de la chambre et aller aux restaurants de l'hôtel

Paddy

5 months ago

8.0

Great staff

Cons: Bar area open to patio so very hot in August

Yathoosan

5 months ago

10.0

Very good buffet.

meryem

5 months ago

8.0

Mirza

5 months ago

10.0

Vanaf de check in tot aan de check out staat het personeel klaar om je te helpen en vragen te beantwoorden! Ontbijt is goed, zwembad is voldoende om even af te koelen en het dakterras met een bar is precies wat je nodig hebt om tot rust te komen. Een top verblijf!!

soumia

5 months ago

6.0

Omar

5 months ago

8.0

Le personnel de l'hôtel était absolument incroyable. Ils étaient très sympathiques, très professionnels et toujours prêts à aider. Ils ont vraiment fait tout leur possible pour rendre le séjour agréable.

Cons: Je viens de passer quelques jours dans cet hôtel et j'ai des sentiments mitigés. Malheureusement, l'hôtel lui-même était un peu décevant. Les chambres et les équipements étaient un peu vétustes. J'espère que l'hôtel prendra en compte les commentaires des clients pour améliorer ses installations. Pour l'instant, je recommande cet hôtel uniquement pour la qualité de son personnel et son emplacement.

Riza

5 months ago

8.0

Cleanliness, friendly staff, great location

Cons: Jacuzzi room, a little too dark.

Thomas

5 months ago

8.0

Axel

5 months ago

10.0

lucas

5 months ago

10.0

Het vriendelijke personeel

Cons: Alleen warm water uit de kraan

Maillot

5 months ago

8.0

On a passé un agréable séjour et on a été surclassé dans une suite. Le petit déjeuner ainsi que le diner était excellent.

Jesmine

5 months ago

8.0

Carsten

5 months ago

10.0

Alexandre

5 months ago

8.0

Fatima, femme de ménage, avait super bien décorée notre chambre pour notre anniversaire de mariage Youssef, bar piscine, pour son accueil et gentillesse Agent de sécurité toujours souriant

Cons: Peu de choix pour le petit déjeuner Odeurs nauséabonde dans le hall et dans les chambres Trop peu de balcons ou terrasses pour les chambres: on a eu la chance d’avoir un sur les trois chambres Restaurants de l’hôtel cher et fermeture trop tôt, même le bar et le rooftop ferment à 23h précises même si on a pas finit nos verres

Nuria

5 months ago

2.0

El personal del alojamiento muy agradable y servicial.

Cons: Pagué 88€ por noche en una habitación llena de hormigas, baño antiguo y cuando llegamos estaban arreglando la cortina del baño de nuestra propia habitación

Rachid

5 months ago

7.0

danielizart

5 months ago

10.0

L'emplacement de l'hôtel est idéal. On peut se rendre sur la place Jemaa El Fna en 25mm à pieds. Il y a deux grands centres commerciaux à proximité ainsi qu'un Carrefour Market à 500m de l'hôtel. Nous avons eu une chambre magnifique, le personnel est disponible, très agréable et a toujours le sourire. Si je dois retourner un jour à Marrakech je ne réfléchis pas une seule seconde et je retourne au Dellarosa.

Cons: Juste un petit bémol pour ce qui me concerne au niveau de la télévision. Dommage qu'il n'y ait pas quelques chaînes françaises.

Raja

5 months ago

10.0

Hôtel propre, lit confortable, personnel très sympathique, buffet petit déjeuner garni

Cons: Rien

Grace

5 months ago

6.0

Proche de beaucoup de bonnes adresses pour manger ou sortir. On a pu faire beaucoup de chose à pieds. Le personnel était vraiment très bien, compréhensible et très sympathique.

Cons: Les chambres ne sont pas très bien isolées. On entend les femmes de ménages très tôt. La propreté n’était pas bien au rendez-vous. En effet, les chambres n’étaient pas nettoyés correctement tous les jours. La Clim ne marchait pas très bien non plus

Hind

5 months ago

10.0

Everything

Cons: Nothing to say

Catia

5 months ago

10.0

The rooms were very spacious. The air con was great. The staff were amazing they were so accessible and helpful. They made my stay here amazing. Will definitely come back.

Karina

5 months ago

5.0

Bien

Cons: Literie, bruit de la climatisation,

ben mourida

5 months ago

9.0

L'accueil chaleureux Le personnel Toujours présent Et Serviable

Hafiz

5 months ago

8.0

The staff were lovely and extremely helpful, from the porter to the receptionist and manager. I will be staying here again!

Morade

5 months ago

10.0

Le personnel et l'hôtel était au top 👌

DIMITRIS

5 months ago

3.0

It depends which room you will take…

Malvina

5 months ago

7.0

Personnel adorable et à l’écoute de nos besoins. L’hôtel esr super joli et très propre.

Cons: La piscine n’est pas super bien exposée et est donc très froide.

Gouvrit

5 months ago

10.0

Tout le personnel les équipements tout était super

WILLIAM

5 months ago

8.0

L’emplacement de l’hôtel La propreté des lieux Le personnel à l’écoute et soucieux de répondre aux attentes

Cons: Piscine non chauffée et très froide malgré la période Des fruits du petit déjeuner qui demandent à être plus variés

Sarah

5 months ago

9.0

Nous avons apprécié notre séjour au Dellarosa pour plusieurs raisons. L’hôtel lui-même était juste magnifique. Nous étions vraiment près de tout près du centre. Donc ça c’est un très bon critère. Nous pensions pas que nous étions aussi proche du centre. Le personnel était adorable. Toujours là pour répondre à nos attentes très réactif. Le Dellarosa à embellit nos vacances, je compte y retourner.

Cons: Si je devais faire une seule petite critique, ce serait le petit-déj’ que j’ai trouvé pas assez varié. Je trouve qu’il n’y avait pas assez de diversité dans les fruits. Je m’attendais à ce qu’il y ait des Msemens.. le petit-déj’ termine à 10h30. Mais quand tu arrives à 10h, il ne reste plus grand-chose. Et deuxième je dirais que la piscine ferme tôt elle ferme à 20h. Mise à part ça mon séjour dans cet hôtel a été juste incroyable et c’est juste des petites critiques car je compte bien y retourner.

Nabibi

5 months ago

8.0

La propreté, la gentillesse du personnel, la proximité des lieux, on pouvais quasi tout faire à pied. Le petit déjeuner, petit mais il y avais tout le nécessaire et c'était très bon. Le rapport qualité prix, j'y retournerai très certainement

Cons: La piscine, trop petite, il n'y avait que 8 transat ce n'est pas assez et c'est vraiment dommage car l'hôtel est vraiment top

timrF7435DQ

5 months ago

8.0

Boutique style hotel on the edge of the centre. Plenty of restaurants and small shops for your needs in the local area, but a bit of a distance to the Medina or Gueliz central parts. Reasonable size room for my solo occupancy with a fridge and safe, air-conditioning struggled in the heatwave that averaged 45 degrees daily. Breakfast was reasonable as local hotels go and the bars were pleasant enough as were the staff. Small pool for cooling off but not big enough to swim. It was out of the sun and was pleasantly cold as a result. The only annoying thing was the button to summon the lift, but I will leave you to find that out yourself.

Anas

5 months ago

10.0

Il nostro soggiorno al DellaRose Boutique Hotel & Spa, nel cuore di Gueliz, è stato semplicemente perfetto. La struttura è elegante, curata e dotata di tutti i comfort, con un’atmosfera rilassante che ti fa sentire coccolato dal primo momento. Un ringraziamento speciale a Malika (se mi ricordo bene) , vera stella dell’hotel: sempre gentile, precisa e disponibile, ha reso ogni richiesta semplice e veloce da soddisfare. La sua professionalità e il suo sorriso hanno dato un tocco in più alla nostra esperienza. Consigliatissimo a chi cerca qualità, comfort e un servizio clienti impeccabile a Marrakech.

Mina

5 months ago

7.0

Cons: Chambre petite et mal entretenue

Davy

5 months ago

7.0

sylvie

5 months ago

4.0

L'accueil avec le thé offert et le personnel toujours agréable avec le sourire.

Cons: Aucun confort, des mauvaises odeurs, équipements vétuste, la climatisation ne fonctionnait pas partout, la plomberie catastrophique, problème de chasse d'eau, mauvaise evacuation de la douche, et la suite était sale à notre arrivée, il a fallu attendre deux jours pour qu'enfin se soit nettoyé, fin de séjour horrible avec des travaux juste à l'étage au dessus.

James

5 months ago

10.0

Super friendly and professional staff, couldn’t do enough for you. Great facilities too.

Sondre

5 months ago

10.0

Laura

5 months ago

10.0

AZZEDDINE

5 months ago

5.0

Saihi Sif

5 months ago

2.0

Cons: La chambre limite insalubre, le coffre n'était pas scellé, donc impossible de laisser mes papiers à l'intérieur, pas sécurisé. Salle de bain pas top, dès que vous tirez la chasse d'eau, vous êtes partis pour une symphonie de bruits bizarres pendant 30 minutes. J'ai demandé ma facture à l'accueil, ils m'ont dit de la récupérer le jour de mon départ à 3h du matin et je savais que ça ne le ferais pas, et j'avais tapé dans le mille : pas de facture, personne n'était au courant, donc je n'ai toujours pas ma facture.

Marie

5 months ago

8.0

J’ai apprécié la décoration de cette hôtel, très bien positionné, personnel agréable

Cons: Lorsque que nous demandions un fer à repasser, nous attendions 30 à 45m avant de le recevoir et aucun d’entre eux ne fonctionnait

Christel

5 months ago

10.0

Le personnel a été extrêmement adorable, souritant, chaleureux et cela peu importe l'heure du jour et de la nuit. L'hôtel est sublime et la qualité du service parfaite. Nous avons passé un séjour merveilleux. Nous reviendrons avec grand plaisir.

Cons: La piscine est un peu fraîche mais assez agréable tout de même.

ALI

5 months ago

1.0

Rien.

Cons: Expérience décevante sur tous les plans. Nous avions réservés et payés deux nuitées, mais sommes parties au bout de la première nuit. La suite (soit disant) est vétuste, mal insonorisée, sens les égouts, même la chasse d’eau ne fonctionnait pas… Petit dej moins que basique… Le personnel fait ce qu’il peut mais ne peut apporter aucune solution. Ne mérite pas ses 4 étoiles. Nous ne recommandons pas cet établissement.

Anas

5 months ago

10.0

Siamo stati davvero benissimo in questo hotel durante il nostro soggiorno in Marocco. L’ambiente è accogliente, pulito e curato nei minimi dettagli. Il personale è estremamente gentile e disponibile: ci siamo sentiti davvero a casa fin dal primo momento. Una menzione speciale va a Kawtar, che è stata fantastica con noi! Sempre sorridente, attenta a ogni nostra esigenza e pronta ad aiutarci in qualsiasi momento. Grazie a lei il nostro soggiorno è stato ancora più piacevole.

Cons: Assolutamente nulla. Tutto è stato perfetto, oltre le aspettative. Quindi consigliamo vivamente questo hotel a chiunque voglia vivere un’esperienza autentica, rilassante e piena di calore umano. Torneremmo qui sicuramente noi!

Mia

6 months ago

10.0

I honestly cannot stress enough how much we adored this hotel. Myself and a friend originally booked in here for 1 night of our trip and we instantly fell in love with everything about it. We ended up cancelling all other accommodation and spending all 4 nights here and honestly it wasn’t enough time. The staff were the number one reason we loved it so much from the kindest reception team, to the friendly bar staff, the most helpful concierge and the best manager who honestly I can’t thank him enough for helping us extend out stay. Our trip to Marrakech was unforgettable and staying at Dellarosa was the number one reason for this. We were genuinely sad leaving and are already planning our return here 🫶🏼

Celia

6 months ago

8.0

Rosa

6 months ago

7.0

La piscina.

Cons: El servei una mica justet.

Igor

6 months ago

8.0

Os quartos eram confortáveis, a piscina era muito boa, está bem localizado e os funcionários sempre foram muito simpáticos

Cons: Tanto nós como a quarto do lado demos conta do desaparecimento de dinheiro dentro das carteiras e aconteceu mais que uma vez, o hotel foi avisado mas apenas pediram desculpa

Camille

6 months ago

10.0

Amélie

6 months ago

10.0

Personnel au top, chambres confortables et bon buffet pour le petit déjeuner

Stephen

6 months ago

10.0

The staff within Dellarosa were absolutely fantastic their attention to detail and advise and support was terrific we couldn't have asked for better.

Yasmine

6 months ago

8.0

Jagoda

6 months ago

9.0

Stephanie

6 months ago

5.0

Location good Reception area and restaurant/bar lovely Rooms tired but ok

Cons: Food not up to standard Major incident happened during stay which wax extremely poorly handled

Jeanie-aylin

6 months ago

10.0

Nous avons tout simplement adoré notre séjour ! Le personnel est incroyablement accueillant et chaleureux, toujours aux petits soins. Les chambres sont spacieuses, confortables et bien décorées.

Cons: Rien à redire ! Tout était parfait du début à la fin.

Eli

6 months ago

9.0

Stephanie

6 months ago

9.0

Le Personnel s'adapte au besoin du client j'ai demandé une assiette de légumes sauté a la place des frittes lors de mes diners. Ce qui a été fait. Et les après midi je demandais une assiette de pastèque. Top, toutes les prestations sur place, spa, massage, manucure et pédicure, coiffeur bref pas besoin de sortir.

Cons: La fermeture du bar restaurant a 22h. Trop tôt pour nous.

Kévin

6 months ago

10.0

Un grand merci à Monsieur Kamal et à toute son équipe pour ce séjour exceptionnel ! Dès notre arrivée, nous avons été accueillis avec une chaleur et une bienveillance rares. Le service est irréprochable, toujours avec le sourire et une réelle volonté de faire plaisir. L’hôtel est magnifique, propre, calme et idéalement situé. Chaque détail est pensé pour garantir confort et sérénité. On se sent vraiment comme chez soi, voire mieux ! Mention spéciale à toute l’équipe qui a été aux petits soins durant tout le séjour. Un professionnalisme exemplaire et une gentillesse qui font toute la différence. Je recommande cet établissement les yeux fermés. Encore merci à M. Kamal et à son équipe pour ces merveilleux moments !

Cons: Rien, c'était parfait

Alexandra

6 months ago

8.0

Joseph

6 months ago

9.0

Layla the receptionist was excellent - very welcoming and excellent service provided. She offered us a complimentary upgrade to a suite - perfect for our baby moon.

Laurent

6 months ago

9.0

L’emplacement parfait.

Cons: Resto ferme tôt

Nour-Eddine

6 months ago

10.0

Xivario

6 months ago

10.0

Vriendelijk personeel en de grote en ruime kamers, faciliteiten waren ook top.

Cons: Vriendelijk personeel en de grote en ruime kamers, faciliteiten waren ook top.

Verónica

6 months ago

7.0

Giuseppe

6 months ago

10.0

Hamza

6 months ago

9.0

Personnel serviable et aimable, Excellent emplacement Décoration du lobby

Cons: Rien

Sanaa

6 months ago

10.0

Abdallah

6 months ago

10.0

Kim

6 months ago

9.0

Het personeel is super vriendelijk en behulpzaam! De locatie is 15 minuten van het centrum dus geen auto of taxi nodig.

Cons: De kamer werd niet heel koel door de airco.

Sunshine555354

6 months ago

6.0

I really liked the hotel, the staff were great, food was lovely and the rooms were fab, I really couldn't fault it apart from one thing. We had a number of thefts from our room, at first it was my friends body oil - she is a tropic ambassador so she knew she had had it with her and I had seen it in the room as well. Next it was a very expensive belt from my shorts that were in the wardrobe, a chocolate pot from the fridge ( I hadn't brought a spoon so couldn't eat any) and a bottle of Eau de Papier by Diptyque, the belt was a gift from the friend I was travelling with, she was heart broken and the perfume a gift from my husband. I do get that wages might be low and things tight but I don't condone stealing from others. We raised it with a girl at the front desk who was sweet but didn't seem to know what to do. We did say we weren't really in the habit of making a fuss but they needed to know that this was happening in the rooms, it's letting what is actually a really lovely hotel down.

oumiib2021

7 months ago

10.0

I had a wonderful stay at Dellarosa Hotel. The staff were incredibly attentive and went above and beyond to make us feel welcome . The Hotel’s central location made it very easy for us to explore the city and enjoy everything nearby. Highly recommended !!

Calvin

7 months ago

1.0

N/A

Cons: During our stay yesterday, we witnessed a medical emergency that was gravely mishandled by hotel staff. A guest was in critical condition — believed to be suffering a heart attack or stroke — and the response from the hotel was nothing short of negligent. There was: No staff trained in first aid No first aid kit No defibrillator No manager onsite No urgency from staff While guests performed CPR and searched for help in the breakfast hall and on the street, hotel staff remained passive — standing behind the reception desk, speaking casually on the phone, and offering no meaningful assistance. Urgent requests for an ambulance and help were met with blank looks, shrugs, and vague responses. When the ambulance eventually arrived (after roughly 40 minutes), it was clear the hotel had not properly briefed the paramedic on the seriousness of the situation, resulting in further delays. Tragically, the guest passed away in the hotel room. Afterwards, rather than showing care or taking responsibility, the hotel staff — along with the manager who arrived later — attempted to minimise the situation. Inappropriate and inaccurate comments were made about the circumstances, seemingly in an effort to shift blame for their lack of urgency and support during the incident. Their only gesture was sending a plate of fruit, pastries, and tea to the room where we were comforting the wife — a hollow act, given the total lack of action or compassion when it actually mattered. Staff later claimed that “protocol” prevented them from entering the room — but that does not excuse the complete absence of preparation, equipment, leadership, or basic human decency. If you or someone you love has any health condition — or if you expect even the minimum standard of emergency preparedness — please do not stay here. It is not worth losing a life. This was a horrifying, traumatic experience, made worse by a total failure of duty and care by Dellarosa Hotel Suites & Spa staff.

thinushaa

7 months ago

10.0

From the moment I arrived, I felt incredibly welcomed. The staff at this hotel are some of the friendliest and most genuine people I’ve encountered during my travels. Their hospitality truly set the tone for a wonderful stay in Marrakesh. Everyone, from the front desk team to the restaurant staff, was warm, helpful, and always ready with a smile. The cleaners and all other workers also did an exceptional job keeping everything spotless and running smoothly. The attention to detail and pride in their work really stood out. Overall, this hotel offered not just a place to sleep, but a feeling of being cared for. My family and I left with beautiful memories and would absolutely return. Highly recommended for anyone visiting Marrakesh!

688mickaelj

7 months ago

8.0

Thanks for your contribution to The success if my trip to Marrakech.thé location us perfect for visiting the town walking. Thé staff was Nice and the attention at arrival was perfect (tea and moroccan pastry). Thé Sky was increíble after a day walk to relax. (Thanks to Ilyâs thé manager)

annemN433NB

7 months ago

10.0

I had a wonderful stay at Dellarosa Boutique Hôtel & Spa. The hotel is ideally located in Marrakech, close to everything yet peaceful and relaxing. The rooms are comfortable and clean, and the rooftop terrace is a real highlight — perfect for enjoying a drink or just relaxing with a nice view. The entire team was incredibly helpful and welcoming. A special thank you to the guest experience staff who gave me great advice throughout my stay. At breakfast, Tarik was especially attentive and made sure everything was perfect. At the reception, Leila and Mohamed were always smiling, professional, and ready to assist with anything I needed. Thank you to all the staff for making my experience so enjoyable — I would definitely come back!

chaquiqelbadrer

7 months ago

10.0

I spent five days at Dellarosa Hôtel Suites & Spa and had a lovely stay. The room was spotless and beautifully decorated, the staff were truly welcoming, and the hotel offers great value for money. Plus, it's conveniently located close to the city center!

94franzp

7 months ago

10.0

This is the first time I am visiting Marrakech and therefore the location of the hotel is perfect. I discovered the points of interest I had set for myself just by walking. I did not need any transport except for the airport. The staff is very helpful. I would like to mention Kamal who was a great help in advising me. There are quite a few restaurants around the hotel, among others I would recommend 'L'eau à la bouche'. The rooms are clean and as soon as we arrived, the scent that was dispersed transported us to a different world. I highly recommend it.

Rizzo

7 months ago

9.0

Emplacement Les salons ,bar ,restaurant et surtout personnel . Très bon accueil.

Cons: Sandwiches bar,infame,pain ramoli,peu de viande. Lit in cofortable,literie vieille à changer. Un petit rafraîchissement des chambres serait utile. .

Fidel

7 months ago

6.0

De Beer

7 months ago

10.0

Alles is in de buurt, en alles is aanwezig in het hotel. En ook fijn dat het winkeltje ernaar 24/7 open is.

Cons: Alleen de bedden, maar die moesten nog ingeslapen worden omdat ze nieuw waren

bouchra

7 months ago

8.0

L'établissement est proche des endroits touristiques. Le personnel est très accueillant, mention spéciale pour Leila qui a rendu notre séjour agréable grâce à sa douceur et sa disponibilité. J'étais triste de ne pas lui avoir dit au revoir. La piscine est petite et il n'y a pas beaucoup de transats mais le personnel trouve toujours des solutions. Merci à tous

Cem

7 months ago

7.0

Çalışanlar gayet iyiydi

Cons: Özellikle banyo musluk vb olanaklar çok eskimiş idi

Asmae

7 months ago

10.0

Majid

7 months ago

9.0

Christopher

7 months ago

7.0

L emplacement pas loin du boulevard Mohamed 5

Cons: Les gens pauvres autour de l hôtel très insistant de jour comme de nuit

Walther

7 months ago

9.0

Super lieve medewerkers. Van Yunes kregen wij een mooie upgrade en Youssef stond steeds klaar met n glimlach om te helpen. Ook t andere personeel was ontzettend vriendelijk, gastvrij en behulpzaam. Heel fijn verblijf!

Cons: Niets

Rayan

7 months ago

8.0

La detente spa le rooftop agréable et les chambre était sympa

Cons: La piscine toujours à l’ombre très très froide

Angel

7 months ago

9.0

El personal era super amable y servicial, en especial Leila, pero todo el equipo del hotel fue encantador con nosotros. La habitación era muy grande y el hotel muy chulo. El desayuno estaba bastante bien también. La piscina limpia y con el agua fresquita.

Cons: El aire acondicionado no funciona muy allá, y es importante porque la ciudad es muy calurosa.

Maarten

7 months ago

9.0

Mooi hotel met over het algemeen super gastvriendelijke medewerkers.

Dave

7 months ago

9.0

Manuel

7 months ago

10.0

L’accueil , hôtel calme et sûr ,le personnel bienveillant , la restauration très bien avec le chef Mehdi, la piscine rafraîchissante,les chambres propres , les massages, hôtel très bien situé avec toujours des taxis à disposition .

Najat

7 months ago

8.0

Dan

7 months ago

9.0

Shereen Gamal

7 months ago

10.0

Reception staff are so friendly and helpful.. they helped us a lot to make our stay superior ❤️❤️❤️ definitely will return back ❤️❤️

Cons: Nothing… everything was perfect

Jean Yves

7 months ago

7.0

L hôtel , à l intérieur est.beau

Cons: J ai envoyé plusieurs messages pour un transfert aéroport : pas de réponse A mon étage bruits car couple avec enfant turbulents Salle de bain trop obscure et douche très étroite,pas pratique du tout Restaurant assez décevants, Personnel: À part quelques exceptions,il manque un peu de chaleur humaine et de bienveillance

I700QQKenzie

7 months ago

2.0

During our stay yesterday, we witnessed a medical emergency that was gravely mishandled by hotel staff. A guest was in critical condition — believed to be suffering a heart attack or stroke — and the response from the hotel was nothing short of negligent. There was: No staff trained in first aid No first aid kit No defibrillator No manager onsite No urgency from staff While guests performed CPR and searched for help in the breakfast hall and on the street, hotel staff remained passive — standing behind the reception desk, speaking casually on the phone, and offering no meaningful assistance. Urgent requests for an ambulance and help were met with blank looks, shrugs, and vague responses. When the ambulance eventually arrived (after roughly 40 minutes), it was clear the hotel had not properly briefed the paramedic on the seriousness of the situation, resulting in further delays. Tragically, the guest passed away in the hotel room. Afterwards, rather than showing care or taking responsibility, the hotel staff — along with the manager who arrived later — attempted to minimise the situation. Inappropriate and inaccurate comments were made about the circumstances, seemingly in an effort to shift blame for their lack of urgency and support during the incident. Their only gesture was sending a plate of fruit, pastries, and tea to the room where we were comforting the wife — a hollow act, given the total lack of action or compassion when it actually mattered. Staff later claimed that “protocol” prevented them from entering the room — but that does not excuse the complete absence of preparation, equipment, leadership, or basic human decency. If you or someone you love has any health condition — or if you expect even the minimum standard of emergency preparedness — please do not stay here. It is not worth losing a life. This was a horrifying, traumatic experience, made worse by a total failure of duty and care by Dellarosa Hotel Suites & Spa staff. Their actions — or lack of them — were truly disgusting.

Dorine

7 months ago

8.0

Établissement très bien situé possibilité de tout faire a pied Surclassement proposer

Cons: Les chambres sont à refaire beaucoup de défaut de peinture etc Ne correspond pas à un 4 étoile français ou européen Un surclassement nous a été proposé avec petit déjeuner et la dame c’est tromper car le surclassement concerne que la chambre

Imogen

7 months ago

3.0

Really nice, great area, good food

Cons: Pool gets no sun so nowhere to sunbathe, it was also closed when we got there for our entire trip which we were not made aware of and nothing was done about this

Danny Abbas

7 months ago

8.0

Zoë

7 months ago

8.0

L’accueil était très chaleureux, le personnel est aux petits soins. Un surclassement en suite nous a été offert, le logement était très agréable. Climatisation très appréciable au regard des fortes chaleurs. Très bon emplacement qui permet de se déplacer dans l’ensemble des différents centres d’intérêts de la ville à moins de 30min à pied (des taxis sont également constamment disponibles).

Cons: La qualité du petit-déjeuner sous forme de buffet pourrait être améliorée. La piscine est assez froide car non chauffée et très peu exposée au soleil, mais elle reste très appréciable

Eider

7 months ago

9.0

Sousa

7 months ago

9.0

Acomodações, simpatia e rápida prestação de serviços dos funcionários. Muita higiene.

Cons: A comida ao jantar e almoço tinha pouca variedade, mas boa.

Marouane

7 months ago

7.0

Natalie

7 months ago

8.0

It was this hotel is beautiful designed with lots of different areas to relax including the pool area, spa and rooftop. All were amazing with exceptional service across the board so we felt so welcomed to Moroccan culture (even a free complimentary room upgrade and hand massage). Particular mention to ladies on reception and the rooftop bar staff. Even one of the doormen offered to walk us up to find a taxi during an football event that was happening during our stay. Would 100% recommend this hotel and will definitely be staying again.

Cons: The rooms were a little old in places but nothing that was awful and we had very comfy beds!

Romain

7 months ago

9.0

Cons: il faudrait juste refaire les salles de bain

Alexandre

7 months ago

10.0

Il était très bien c’est un hôtel cosy cosy

Lucy

7 months ago

10.0

The hotel is about a 10 minute journey from the airport which was great, upon arrival all staff members went above and beyond for me and my partner - taking our bags and checking us in swiftly, we even got our room upgraded to a suite. They were so helpful, anytime we asked any questions they offered advice and they even called us down a taxi on a few occasions. The room was pristine and was cleaned everyday providing new towels. The staff in the downstairs bar were always attentive and the rooftop bar / restaurant staff went above and beyond (thank you to the young man behind the rooftop bar who made us some very tasty margarita cocktails). The hotel is about a 15/20 minute walk to the souks, and is only about a 5/10 minute walk to the new town so the location is great. Would definitely stay here again if visiting Marrakech

Cons: Nothing, was all amazing

Francesco

7 months ago

10.0

Cordialità del personale e pulizia

Alain

7 months ago

8.0

L'accueil du personnel, la dimension des chambres et l'emplacement

Cons: La piscine est symbolique en cette période (sûrement très appréciable en plein été).

Anne charlotte

7 months ago

8.0

Chambre très spacieuse, confortable.

Cons: La clim sui faisait vraiment trop de bruit.

ottavio

7 months ago

8.0

Ampiezza della stanza, buon menù della colazione e del ristorante per cena. Ambiente pulito ed accogliente. Palestra discreta, anche se da rimodernare

Cons: La piscina resta all’ombra per buona parte della giornata poiché è costruita circondata ai quattro lati dalle mura dell’hotel. Se cercate un hotel nel quale svagarvi in piscina qualche ora il pomeriggio non credo questo faccia al caso vostro.

Axel

7 months ago

7.0

Saied Ibrahim

7 months ago

8.0

The hotel room was very good and the staff were all extremely helpful and always ready to help. Had a spa treat with the wife and it was good Fatima and her colleague were very good with the massage. Definitely recommend this hotel

Cons: In my opinion the spa could do with a little improvement in that the jacuzzi was not very warm and the steam room wasn’t either.

F

7 months ago

10.0

de vriendelijkheid

Cons: zwembad ligt aan de receptie een restaurant

Celine

7 months ago

8.0

Surclassé en suite junior, c'est une bonne surprise en terme d'espace et de calme :-) Beau rooftop (qui ferme tôt hélas). Buffet du petit déjeuner varié et qualitatif. Grand confort des différentes zones "salon" de l'hôtel.

Cons: Trop d'équipements défaillants dans notre suite (prises, lampe etc). Baignoire haute et très glissante.

Foufouch

7 months ago

10.0

très bel endroit, 20 min à pieds de la place el jemaa fa, ou il y a une ambiance exceptionnelle et aux portes du souk. Le personnel de l hotel, avenant, répondant à toutes vos interrogations avec le sourire. le petit dejeuner était complet, il manquait, sur certains jours, des fruits frais, Notre chambre avec balcon , très spacieuse ., propre et très bien équipée.

Will

7 months ago

10.0

The staff were very friendly and provided an accommodating service. I thoroughly recommend this hotel for anyone visiting Marrakesh who wants somewhere within walking distance of the city centre but just far enough out of it to escape it.

Will

7 months ago

10.0

The staff were very friendly and provided an accommodating service. I thoroughly recommend this hotel for anyone visiting Marrakesh who wants somewhere within walking distance of the city centre but just far enough out of it to escape it.

Frederique

8 months ago

7.0

Le personnel

MeganFs

8 months ago

10.0

Hôtel bien situé, personnel très serviable et sympathique. Nous avons profité de la piscine et du rooftop. Nous avions une suite avec un lit et un canapé lit, dans 2 pièces distinctes, ce qui nous a permis d'avoir chacun une chambre (voyage entre frère et sœur). Le buffet du petit déjeuner était bien achalandé et varié. Le service de pressing efficace. Notre seul regret est de ne pas avoir eu le temps de profiter du spa

Laurie

8 months ago

10.0

Une superbe expérience dans cet hôtel. Le personnel était vraiment agréable et aux petits soins. L’hôtel est très beau, agréable, proche de toute commodité. Je recommande !

amira

8 months ago

10.0

L’accueil le service la propreté

Cons: Rien

Suzanne

8 months ago

9.0

Gorgeous place to stay and the staff we super helpful

Cons: It’s a fantastic place to stay

Mamadu

8 months ago

10.0

El trato del personal, especialmente de Youssef el botones muy amable y la recepcionista Leila también, me han echo sentir como en casa, definitivamente volveré a este hotel!!!! La habitación excelente limpia y con todas las comodidades, Muy recomendable!

David

8 months ago

10.0

The check-in process was excellent, very friendly and professional, thank you Leila!

Michel

8 months ago

8.0

Jan

8 months ago

9.0

Spacious room (junior suite), friendly bilingual (English-French) staff. The hotel is within walking distance of the historical centre. It features two restaurants, and there are small shops (and other dining options) in the area. The neighbour is quiet and relaxed. A good pick unless you prefer a riad in the city centre.

Alain

8 months ago

8.0

Les chambres sont spacieuses et très propres. Le personnel est vraiment très agréable

Cons: La musique live un peu forte au bar de l'hôtel.

Mahir

8 months ago

10.0

The staff were all lovely and helpful, especially the manager Hajar, who was always attentive to our needs. The balcony room we were provided was extremely spacious and comfortable, and the room service was excellent. The rooftop bar was also a nice place to relax after a long day out. The gym and spa services were also enjoyable.

Cons: The shower did not have much pressure at all, and the water was always cold. The hotel did provide an iron, however it would take a bit of time to arrive, and we weren’t allowed to keep it in the room.

MAKHLOUFI

8 months ago

10.0

L’emplacement idéal, la propreté et le personnel. Rien à dire tout était parfait

Cons: Ras

Jovana

8 months ago

7.0

Gute Lage & grosses Zimmer. Das Personal ist sehr freundlich und das Essen ist auch lecker.

Cons: Im Pool war das Wasser ca. 13 Grad obwohl es draussen 36 Grad war.

jade

8 months ago

10.0

Un séjour absolument parfait du début à la fin ! L’hôtel est idéalement situé en plein centre-ville, ce qui le rend très pratique pour tout déplacement. Dès notre arrivée, l’accueil a été exceptionnel : le personnel est d’une gentillesse remarquable, et l’ambiance dans le hall est apaisante, avec une délicieuse odeur et un thé de bienvenue très apprécié. La chambre était spacieuse, impeccable, avec un petit salon cosy qui rend le séjour encore plus agréable. Le petit-déjeuner est tout simplement exceptionnel : chaque jour, une belle variété de plats, des produits frais, et des œufs préparés à la demande, selon vos envies. Un vrai régal ! Mention spéciale également pour le restaurant de l’hôtel : le tajine était un pur délice, digne des meilleurs restaurants orientaux. Même le monsieur chargé de vous aider à trouver un taxi est d’une amabilité rare. En résumé, tout était parfait. C’est sans aucun doute l’un des meilleurs hôtels dans lesquels j’ai séjourné. Je le recommande les yeux fermés !

Leïla

8 months ago

8.0

Sherpa57847202351

8 months ago

8.0

We recently stayed at Dellarosa Boutique Hotel in a junior suite for several nights and overall had a really enjoyable experience. The ground floor and lobby are beautifully decorated and give a great first impression. The rooms themselves (we stayed in a junior suite) are functional but could definitely use a bit of refreshing, they’re not quite as polished or modern as the public spaces. That said, if you’re planning to stay inside the hotel most of the time, the rooms might leave you wanting more. But honestly, if (like us) you’re using the hotel as a base to sleep, shower, and rest before heading out for adventures all day, then it’s absolutely bang on, comfy, practical, and just what you need. Location-wise, the hotel is very well situated. You can walk to attractions like Majorelle Garden, Yves Saint Laurent Museum, Koutoubia Mosque, Bahia Palace, and Jemaa el-Fnaa in about 20–30 minutes. We ambitiously walked to Koutoubia Mosque and Bahia Palace one day, but with the Marrakesh heat, we honestly felt like we were going to melt into the pavement! After that, we wisely switched to the city’s cheap and plentiful taxis, which cost around 40–50 MAD (about £3–£4). Just a heads-up though: the taxi’s idea of air conditioning is basically cracking open the windows and hoping for the best — but trust me, it’s still miles better than trekking in the sun. Breakfast is simple but solid, cereals, an egg station, croissants, pastries, and basics. Nothing fancy, but it fills you up and sets you up nicely for the day. Overall, Dellarosa is a great-value hotel with an excellent location and truly fantastic staff. While the rooms could benefit from some updates, the warm service and convenience make it an easy recommendation, especially if you’re planning to spend most of your time out exploring Marrakesh.

remy

8 months ago

10.0

L amabilité de l ensemble du personnel

Cons: Rien

Lucas

8 months ago

7.0

Sal

8 months ago

10.0

Selina

8 months ago

10.0

Everything, especially the people. Could not have asked for better service from arrival, meals, spa & departure. Could not fault

Cons: Nothing

FellowTraveler295302

8 months ago

10.0

This is a fantastic hotel within walking distance or a short taxi ride to the main attractions. The staff at the hotel are amazing. They really could do enough for us during our stay. Nothing was too much trouble. The staff were very friendly, professional and attentive at all times. Mohammed on the front desk went out of his way to make sure we had everything we needed and kindly arranged for a late check out at no extra charge because we had a late flight back home. This was my second stay here and I can’t wait to go back again! Highly recommended, don’t think twice book now!

WeR2

8 months ago

8.0

The location was great, and everything was located in the vacinity. The staff were great friendly always willing to help.

Salah

8 months ago

10.0

YANN

8 months ago

10.0

Emplacement idéal pour visiter Marrakech et ses alentours, proche des Restaurants et lieu de fêtes ! Hôtel plein de charme et très bien décoré ( très beau Rooftop avec vu sur l’Atlas) chambre très confortable. Personnel au petit soin, poli ,agréable ,réactif ! Mention spéciale à l’équipe de manager jeunes ,dynamiques et très organisés. Très bon petit déjeuner!

Cons: Rien

Evane

8 months ago

10.0

Hôtel au top, personnel aux petits soins. Mention spécial à Hajar.

Cons: Ras

Adela

8 months ago

8.0

Rosa

8 months ago

10.0

O hotel é muito bom, bem localizado, o quarto era grande, cama confortável. Os funcionários super acolhedores. Muito boa experiência.

Maurina

8 months ago

10.0

eiliso424

8 months ago

8.0

A great location. Hotel public areas are lovely and renovated in a modern Moroccan style. The bedrooms are tired but very clean, with everything you need, including comfortable beds and choice of firm or soft pillows. The staff were all super friendly and very helpful. We really enjoyed the spa, the atmosphere, staff and treatments were fabulous. A great choice at breakfast to suit all, including choice of eggs, omelettes. A second coffee machine maybe needed at busy times and always to have Moroccan tea available. We only ate in the hotel on our arrival and were disappointed with the food. There were many restaurants locally with fabulous food and we were spoilt for choice.

Aleksei

8 months ago

8.0

Amine

8 months ago

3.0

hippo12342017

8 months ago

4.0

Booked junior suite and was allocated a room (#103) on first floor which although large and clean was very tired and nothing like the renovated rooms on the photo’s. 2 windows didn’t lock and neither did the safe so called maintenance, they came quickly, repaired windows but safe had to be replaced. Safe wasn’t fixed so you can just pick it up and walk away with it! Went for drinks on rooftop top bar, waited well over an hour for a glass of wine (which was served warm) and another 15 minutes for my daughters mint tea. Eventually found staff to ask where our food was (order was placed the same time as drinks) and the order had never been placed. I spoke with the bar manager, Ilyias about this and he said they were very busy downstairs and had problems in the kitchen. None of this was conveyed to customers to manage our expectations. I never saw him carry any drinks or food or indeed do anything to help the situation. I told him it was unacceptable yet instead of apologising for the bad service he just blamed it on other members of staff. He even insisted we paid for the 2 drinks we’d waited forever for! We had been up since 2am that morning and wanted to go to bed so we ended up buying crisps and crackers from the grocery store downstairs for our first evening. Not the best first impression of hotel. The next morning Mehdi the F&B manager apologised for the bad service and agreed to waive the bill for the glass of wine and tea, he also said he would give us a drink on the house which we took the next evening but this was not honoured by him at check out and he refused to discuss. Again, not the service you would expect from a manager. Breakfast is equally unimpressive and chaotic. No labels on any of the food so everyone has to lift lids off hotplates to see what’s inside, this also doesn’t help anyone with allergies as you have to guess what you eating. Not enough service spoons, tongs etc so you have to borrow from other sections (again not good for guests with food allergies). Lots of staff about and some busy clearing tables, refilling coffee machines etc. Buffet didn’t seem to get replenished. In 4 mornings I only saw the egg station manned once. Every day I had to ask for plates, coffee cups etc. This is basic good practice as breakfast is usually the busiest time in any hotel. Surely the General Manager should be around at breakfast time as in most other well run hotels? We arrived back from the Atlas Mountains one day at 5:30pm to find our room hadn’t been cleaned, we just ended up asking for clean towels, one of those although clean was badly stained so we didn’t use it. Although there are a lot of negatives, the hotel itself is nice and clean and in a good location (about 20 minutes walk from the Medina). The staff were lovely, vey hard working and always had a smile. Hajar the guest relations manager was very good and did her very best to apologise and make amends for the inadequacies of the other managers.

Eric

8 months ago

8.0

Very friendly staff, nice rooms and good looking hotel. Nice view from the rooftopbar.

Cons: Breakfast was good but not a very wide range of products. Jus d’orange was great!

Semih

8 months ago

8.0

Andrea

8 months ago

8.0

Charles

8 months ago

7.0

Really nice hotel , very clean with friendly helpful reception staff . Small convience store right next door which came in very handy indeed.

Cons: Would of preferred a little bit more selection for breakfast, although well set out and quite adequate.

Nadir

8 months ago

8.0

Nadia

9 months ago

7.0

Pretty and clean and well decorated. Also smells amazing, greeted with tea and a big smile

Cons: No kettle in room, sauna room was barely hot, they took forever to bring an iron to my room. Had to call 5 times.

Deschamps

9 months ago

7.0

L'emplacement

Cons: Le restaurant et la restauration et la piscine pas chauffée et à l'ombre

Kaja

9 months ago

10.0

Adil

9 months ago

7.0

myriema

9 months ago

9.0

chambre piscine

ERCAN

9 months ago

8.0

Emilia

9 months ago

10.0

Wow

Cons: Wow

Romain

9 months ago

10.0

Karin

9 months ago

9.0

Sehr gute Lage und Personal wirklich freundlich und hilfsbereit!

Cons: Beim Abendessen war Büfett leer.

Francisco

9 months ago

8.0

Sofia

9 months ago

7.0

Rodrigo

9 months ago

5.0

The building has potential and is really nice. The staff from the breakfast were really nice and helpful, as well as the room cleaning staff.

Cons: They give us a bedroom that was not prepared for the customer, towels on the bathroom floor, the rubbish bin with debris… Some workers from the staff were a little disrespectful

Francois

9 months ago

6.0

L’emplacement

Cons: Hôtel décoration triste

Milena

9 months ago

10.0

Seamless stay helpful stuff and great atmosphere ❤️love the spa area 🌟🌟🌟

vero

9 months ago

9.0

Accueil personnel très agréable et serviable.joli décoration.soin hamam avec fatima et souad.

Cons: Le petit déjeuner pourrait être plus varié ( 3 petits déjeuners pris...pas de galettes marocaines ...dommage)

Berengere

9 months ago

9.0

Abdellatif

9 months ago

7.0

alizee

9 months ago

9.0

manon

9 months ago

4.0

Pas loin du centre ville . Le spa

Cons: Accueil très désagréable par un employé . Le ménage était pas top , pour un étoilé le carrelage au sol était cassé , le wc aussi hotel bruyant le soir .

mangosong

9 months ago

6.0

We were on a tour, so not our pick of hotels. I've been to Barcelo in mexico, and also not my favorite, but I figured hopefully this would be different. The lobby, gorgeous. Loved the attention to detail. Loved the tea they brought us. Unfortunately, the room... first it started off when they checked us in, they thought we were supposed to have two separate beds. No? Second, you know when you have a table that wobbles, that was my bed, because oh yes, it seemed like they pushed two beds together. But yeah, wobbly bed. Then the aircon wouldn't stay on. Also, ran out of toilet paper, because not full rolls. Luckily our friends had double booked, so we stayed in their room with the unwobbly bed and working aircon. As for the staff, my husband had tripped in Rabat and badly hurt his foot. The staff was fantastic, and let me take a plate of breakfast food to the room because he was unable to walk. They also brought him some ice for his foot as well as checked in on him in case he needed anything while I was out.

wouter

9 months ago

4.0

Wel positief: de ligging is goed en het personeel was vriendelijk.

Cons: We verbleven hier slechts één nacht voor onze terugvlucht, maar het hotel viel helaas wat tegen. De kamer was verrassend groot, eigenlijk zelfs te groot, waardoor het wat sfeer miste. De badkamer was oud en aan vervanging toe. Wat ons echt stoorde was de herrie in het hotel; slapen was daardoor nauwelijks mogelijk, wat vervelend was met een vroege vlucht voor de boeg.

Sophia

9 months ago

8.0

Nous avons apprécié la gentillesse de tout le personnel de l'hôtel. toujours souriants, toujours aimables, et toujours disponibles pour le moindre renseignement. Le Patron peut remercier ses employés car vraiment ils ont été tous sans exception aux petits soins. Il a une équipe au top, j'espère qu'il en est conscient. Merci beaucoup pour avoir contribué à rendre ce séjour magique. Malgré l'eau un peu fraîche notre fils s'est baigné dans la jolie piscine. Nous avons apprécié notre suite Dellarosa où nous avions une vue quasi à 180° de puis la terrasse. Les chambres étaient décorées dans les règles de l'art Marocain et l'hôtel en lui même était majestueux. Nous avons apprécié être en dehors du brouhaha de la Medina, tout en étant proche de la place Jemna ainsi que de pouvoir aller à différents restaus à pieds. De plus voyageant avec deux ados, nous avons apprécié nous sentir en sécurité dans ce quartier lorsque nous nous baladions le soir.

Cons: Ce qui va suivre est vraiment pour chipoter, car nous avons apprécié notre séjour. Ceux sont juste quelques petits points d'améliorations pour que tout soit parfait. Bien que l'entrée de l'hôtel et les parties communes soient vraiment majestueuses, notre chambre mérite de petits travaux concernant les carreaux cassés au sol. La chambre était propre par contre au niveau du sol nous sentions à des endroits des petits morceaux de carreaux qui faisaient comme des cailloux. Le dernier soir l'eau avait du mal à s'évacuer de la douche à l'italienne. Il n'y a pas de plateau bouilloire dans la suite, je trouve cela dommage, mais peut être que cela ne se fait pas au Maroc. Au niveau de la nourriture, le petit déjeuner était basique (merci tout de même pour l'ambiance avec le chanteur.) Nous avons diner le soir de notre arrivée sur place au buffet international et nous n'avons pas voulu réitérer l'expérience. Peut être sommes nous tombés sur un soir où nous n'avons pas eu de chance mais bon. Nous avons trouvé cela cher 22€/pers par rapport au contenu plus que basique. Cela nous a fait penser au restau flunch. De plus il n' avais ce jour là en tout cas, aucune spécialité Marocaine, ni plat, ni dessert. Je trouve cela vraiment dommage. Pour y gouter, il fallait reserver dans l'autre restaurant où ils ne faisaient que du Marocain. Pour les jours suivants, nous avons trouvé notre bonheur dans les différents restaurants autour de l'hôtel et avons fait des découvertes extra à des prix défiants toute concurrence.

MATTHIEU

9 months ago

10.0

Hotel agréable, personnel aux petits soins. La chambre était spacieuse, très propre. Nous n'avons passé qu'une nuit mais c'est un très bon point de chute.

CHRISTOPHE

9 months ago

10.0

L'accueil, les infrastructures (spa, salle de sport), le petit déjeuner et le personnel au petit soin

Cons: Le prix de la demi pension proposée

Chrystel

9 months ago

7.0

Son emplacement

Cons: La literie est un peu dure

JeannieD_12

9 months ago

2.0

This hotel is located in a good spot in Marrakesh Morocco, but it is a terrible tired and poorly maintained hotel that needs major renovations. I am a world traveler and I do not need anything fancy, but I want things to work and have a decent bed and pillows for a good nights rest. When I arrived at this room for three nights the bathroom smelled like sewage. By the third day the smell was still there and I had a sore throat any time I was in the room that disappeared once I left the room. They had a handheld shower that was so high up and facing the wall that I had to ask for somebody to adjust it as I was too short. To reach it. The refrigerator was broken, and they brought in a new refrigerator that froze all my water bottles to solid ice. The hairdryer was broken. The food for dinner was barely edible and fairly cold and not even warm. The breakfast was decent and the omelette was good. Whenever I requested help or assistance I had to ask 2 to 3 times before anybody followed through with any of my requests. The bed was OK and all their pillows were awful. I would not recommend this hotel for anyone. Please remodel and make sure things work.

ZAKI

9 months ago

7.0

Eric

9 months ago

9.0

Très belle chambre. Personnel très aimable et responsable (Illiesse) aux petits soins. Bar et animation très sympa.

Cons: Piscine très froide.

Marie-Sylviane

9 months ago

8.0

Très bon emplacement. A proximité des lieux incontournables à pied.. Accueil chaleureux. Le spa et les massages au top!

Cons: Dommage que la piscine n'était pas chauffée

Jacqueline

9 months ago

6.0

Pleased with the room upgrade Unfortunately it was really windy when we stayed so couldn’t make use of the balcony The band and music in the bar was a pleasant surprise

Cons: Very poor communication Choose this hotel as the pool looked nice unfortunately it was not in use when we got there Would have chosen another hotel we had known the pool was closed Not much choice at breakfast and the coffee from the machine was undrinkable

J

9 months ago

8.0

Vera

9 months ago

9.0

Weekje in het hotel gezeten en het personeel was erg aardig. Schoon, vriendelijk en op een goede plek!! Absolute aanrader.

Anneroos

9 months ago

9.0

Sfeer van het hotel en de locatie.

PHILIPPE

9 months ago

8.0

Ludy Anne

9 months ago

8.0

Hotel was clean with good amenities. Breakfast buffet, lunch and dinner buffet. Though we didn’t avail the lunch option but the breakfast and dinner buffet were goo value for money with several options. The location is great. Within walking distance of the attractions. 2 mini grocery stores just outside and money changer just a block away. There was also a hotel bar with really good singers. Hotel staff were amazing. Very friendly and helpful staff.

Yassine

9 months ago

4.0

Christine

9 months ago

9.0

Jacques

9 months ago

8.0

L'accueil très chaleureux, l'emplacement idéal pour visiter, la disponibilité et le dévouement de l'ensemble du personnel. Un merci particulier à Ellias!

Cons: La literie pourrait être améliorée en ayant au moins 2 choix d'oreillers. Le déjeuner pourrait être un peu plus élaboré. Malgré cela, j'y retournerais demain!

Rafael

9 months ago

10.0

Karin

9 months ago

9.0

Sehr schönes Hotel, gute Lage. Nettes hilfsbereites Personal. Gute Massagen.Gutes Frühstück. Reichlich Auswahl.

Cons: Abendessen war Buffett. War leider bereits aufgegessen. Eher spärlich. Nicht ratsam. Zimmer riesig, nur gab es keinen Duschvorhang, sodass das ganze Bad schwamm.

Alia

9 months ago

10.0

Tahir

9 months ago

8.0

Lenon

9 months ago

10.0

Andrea

9 months ago

7.0

A személyzet nagyon kedvesek voltak. A szálloda elhelyezkedése jó volt. A reggeli elég szerény volt. A SPA részleg és a Hammam extra költség ellenében sem volt valami fantasztikus.

Luca

10 months ago

8.0

David

10 months ago

8.0

Jade

10 months ago

8.0

Nous avons adoré Elyass qui a été très gentil avec nous et toujours à l’écoute . Nous avons été surclassé, ce qui a été super. Le Jacuzzi était super. Le petit déjeuner était copieux également.

Cons: La salle de bain où le jet d’eau ne marchait pas vraiment ainsi que le température de l’eau. Et le rappel quotidien des serviettes. Sinon dans l’ensemble tout était bien!

Donal

10 months ago

9.0

Anneroos

10 months ago

10.0

Schitteren hotel , heel sfeervol, aanrader

Yani

10 months ago

9.0

Hannah

10 months ago

10.0

Ellis

10 months ago

7.0

simon

10 months ago

7.0

Good location Good breakfast Close to airport

Cons: Swimming pool out of action

backagain60

10 months ago

8.0

We stayed in this pleasant hotel in Marrakech for 4 nights. We didn’t want a Riad in the middle of the city, although lovely we didn’t want to have to navigate narrow cobbled streets with our luggage. The Dellarosa was perfectly located for us, a taxi straight to the door yet within easy walking distance to the old city through a lovely park. The staff are very friendly and welcoming and any minor issues were resolved quickly. We had a junior suite that gave us some extra space with a good balcony. We found the bed uncomfortable and there was no mattress protector. We mentioned this to reception and when we were next in the room, they had added a mattress topper and a flat sheet. There is a small pool but we didn’t use it so can’t comment. The spa is lovely and treatments are very reasonable. I had a very good full body massage that was half the price I would pay at home. There is a small bar and 2 restaurants. The only disappointment was the food and restaurant service which was a bit hit and miss. We were given a set 3 course menu with a choice of 2 starters, mains and desserts. The choice was limited and on one occasion I couldn’t eat any of the starters so just had a roll. They don’t understand the concept of a side plate for bread as we always had to ask for one. Portions were small and the best dinner we had was on a night when they served a buffet as the other restaurant was hosting an event. By the second day they had run out of glasses of red and white wine and diet coke, they only had wine by the bottle. The restaurant manager did take this on board and explained that stocks were low as it was the month of Ramadan but this should have been planned for. Breakfast was basic too with limited cereal and choice of bread. The second day they had run out of croissants and pastries. The toaster is very strange. On the whole it was a good 3 star hotel that I would recommend for a short break.

Ellen

10 months ago

8.0

Sanna

10 months ago

9.0

Camila

10 months ago

10.0

K5008NZjosephe

10 months ago

8.0

Stayed with three friends for 3 nights. Good location 15 minute walk from main square out of the bustle. Clean room and friendly helpful staff. Breakfast was fine although better fruit selection would be good. Didn’t use the spa, gym was adequate but dark as situated in basement

christine

10 months ago

9.0

Hotel was great, staff very welcoming and helpful

Charlotte

10 months ago

6.0

L'emplacement, l'amabilité générale du personnel, la superficie de la chambre, la vue sur l'Atlas.

Cons: Aucune information lors de la réservation était indiquée concernant les travaux de rafraîchissement que l'hôtel ferait lors de notre séjour. La piscine était donc inaccessible alors que nous avions choisi le Delarossa spécifiquement pour cet équipement. Aucun geste commercial de la part de l'équipe qui aurait pu, en compensation, lorsque nous leur avons signalé que nous étions très déçus nous offrir par exemple l'accès au hammam. Le petit déjeuner est correct mais nous nous attendions à mieux pour un 4 étoiles. La chambre était spacieuse mais les équipements ont mal vieilli et un rafraîchissement devrait être envisagé (surtout dans la salle de bain : joint de la douche, carrelage abîmé). Matelas correct, sans plus.

Courtney

10 months ago

1.0

Cons: The pool was empty and being refurbished which was not mentioned whatsoever. My friend and I solely booked this hotel due to the wonderful garden and outdoor pool facility. Unbeknown to us, the pool was empty which left us with great disappointment upon arrival. We had to pay for a taxi to and from another hotel as well as a pool day fee which we were not expecting to do. If we had been informed beforehand we would not have booked this hotel. This experience was NOT what we paid for and I believe compensation is in order.

Alwyn

10 months ago

7.0

The welcome and friendliness of staff. Leila couldn't have been more helpful and made our room cgange very easy for us. Hotels is in a good area, and you can walk to the old town in about 15-20 mins. Excellent breakfast cafe next door.

Cons: All the ratings given are for the room we spent most of our stay in. The 1st room offered though really large, was poor, semi basement, dark and bathroom in need of a refit. The wines at the Dellarisa were a bit of a shock (can only drink alcohol in Hotels during Ramadan) they're well over priced. Apprix £24 for 2 small glasses. And restaurant pricy too.

Sharon

10 months ago

9.0

Fijne kamers, bedden waren goed en op de hoek een heerlijk restaurant waar je kan ontbijten. Locatie is top en centraal

Cons: Als ik dan iets moet zeggen de straal van de douche

Pave

10 months ago

10.0

La chambre était très spacieuse, très agréable et très calme. Le petit déjeuner très varié et plus que. copieux. Il ne faisait pas assez beau et chaud pour profiter de la,piscine qui avait l.air très agréable, tout comme le jardin. Le personnel était très attentionné et à l’ecoute. Toujours disponible et aimable. Un véritable plus pour un séjour réussi. Tout particulièrement Elies très courtois et de bon conseils et toujours avec le sourire.

Cons: Le manque de rangement dans la salle de bain. Une petite étagère serait la bienvenue, ainsi que des crochets ou patères pour suspendre les vêtements.

Bertrand

10 months ago

10.0

Situation idéale proche de l'hivernage. Le SPA est top et les massages magnifiques.

Paola

10 months ago

6.0

Camere molto grandi e pulite, la struttura molto carina. Personale abbastanza disponibile.

Cons: La poca chiarezza nei servizi e nei costi. Docce e lavandino otturati. Ho prenotato due camere per 3 persone, 1 risultava colazione inclusa, l’altra no. Colazione non all’altezza per il prezzo.

Jessica De Cerqueira

10 months ago

10.0

O café da manhã estava maravilhoso, todos os funcionários foram extremamente simpáticos, especialmente o Elias, muito cordial e super preocupado em saber se estava tudo bem conosco e com a nossa estadia. Espero voltar no verão para aproveitar ainda mais os espaços desse maravilhoso hotel 😍

Vanessa

10 months ago

8.0

M Esther

10 months ago

7.0

Buena ubicación

Trond

10 months ago

5.0

I am a wheelchair user.The staff was helpfull, but many of the facilities were not accessible

Cons: Accessability

francis

10 months ago

8.0

Cons: Pas de prise de courant dans la salle de bain Les ouvertures notamment la porte fenêtre est vétuste et ne ferme pas correctement

Nithin James

10 months ago

8.0

We had an excellent welcome at the hotel by reception. They were happy to accommodate our early check-in and even got us a free upgrade to a suite . All staff were friendly and took care of all our needs very professionally . Iliass, who is the guest relationship manager, was always available to address any queries we had in the hotel or around Marrakech. He has done a fantastic job. I recommend this hotel to couples or families visiting Marrakech.

Cons: Nothing

Alexandra

10 months ago

9.0

Hotel and rooms were very clean and comfy

Cons: There were not too many options for the breakfast. Also staff would take a long time to help with our request

Morten

10 months ago

10.0

Alt

Cons: Intet - okay. Rooftop terrassen måtte godt have været åben og igang

Mehdi

10 months ago

5.0

L’emplacement dans le centre-ville de Marrakech, la gentillesse du personnel

Cons: Les équipements sont vieillot vétuste. L’hôtel a besoin d’un bon rafraîchissement pour avoir la mention quatre étoiles.

REMY

10 months ago

7.0

Accueil

Cons: Pas assez propre ..

Katharina

10 months ago

10.0

The breakfast was incredible and the staff was very friendly. Particularly the young lady at the reception was a gem. Also Elias kindly asked about my stay.

Cons: The weather....

Marine

10 months ago

10.0

Nous avons adorer cet hôtel, bien situé puisque nous nous sommes rendu à pied à la médina plusieurs fois ( environ 15 min ) nous avons pu nous détendre et apprécier le cadre très chic malgré un prix assez bas des chambres, le ménage était impeccable, l’odeur subtil de rose dans l’hôtel est très agréable, le personnel est au petit soin et très gentil, nous avons également rencontrer le manager Iliass qui a été adorable, il a répondu à toutes nos questions, nous a donner des conseils et nous a très bien reçu, nous avons aussi manger dans les deux restaurants en soirée qui sont de très bon rapport qualité prix et copieux, si nous devions revenir à Marrakech nous reviendrions avec grand plaisir dans cet hôtel.

Manzolli

10 months ago

8.0

Fayrouz

10 months ago

5.0

La modernité des espaces communs dans le hall, le service des hôtesses au hamam, massage et coiffure.

Cons: Le claquement des portes de chambre bruyant et incessant, bruit de talons vers 4h du matin, son des sms de la femme de ménage dans le couloir, chambre « privilège » avec vue sur cour de la maison voisine… En plein ramadan, aucune possibilité d’avoir un thé à la menthe en chambre après 22h.

Benoît

10 months ago

8.0

Marc

10 months ago

7.0

zeer goede ligging en heel vriendelijk en hulpvaardig personeel

Cons: ontbijt stond niet altijd klaar 's morgens om 7 u ; wel belangrijk voor gasten die op uitstap vertrekken

Lasse

10 months ago

7.0

Bra personal men mycket stänkt under ramadan och märkliga öppettider. Men det är ju också en annan kultur så bra för övrigt

Cons: Mycket stänkt och svårt att anpassar sig för ramandan

Jos

10 months ago

8.0

Emma

10 months ago

10.0

L’emplacement, le personnel au petit soin

Elise

11 months ago

10.0

Le personnel est à votre service, toujours, souriant est toujours bienveillant

Elliot

11 months ago

10.0

From the moment we arrived to the moment we left we couldn't find a fault with the hotel or the staff. The staff gave us a free upgrade on arrival and were very attentive throughout our stay. The service in the bar was also excellent. The room was extremely nice with a very comfortable bed and the area was very quiet at night.

Cons: N/A

Gino

11 months ago

6.0

All'arrivo ci hanno offerto un upgrade gratuito ala junior suite. La struttura dell'albergo è molto bella. Il personale è gentilissimo

Cons: Il bagno ha solo la vasca senza possibilità di fare la doccia in piedi. Il bidet schizzava acqua fino a metà schiena La colazione era piuttosto scarsa di dufault poi sono mancate le uova, il burro e altre cose di base.

José

11 months ago

8.0

Gostei da decoração em geral, das áreas comuns, pátios, recepção e bar. O staff foi sempre muito atencioso e disponível. Devemos também agradecer a atitude excelente do diretor ao nos oferecer serviço de spa quando nos queixámos do pequeno almoço.

Cons: O que não gostei foi do pequeno almoço, para além de faltarem alguns alimentos a partir de uma certa hora já não faziam reposição e tive que ir tomar o pequeno almoço fora do Hotel por 2 vezes.

suley1981

11 months ago

5.0

Good location and big hotel

Cons: The smell of sewage all inside the hotel daily, bathrooms are dated with lots of flies, tiles under the outside windows falling down, which is very dangerous.

majalhiam

11 months ago

10.0

We went to Morocco and stayed at Dellarosa Hotel. It’s a perfect location for both taxis and first time visitors. Beautiful hotel with Impeccable customer service. Mohamed Chami! If fate allows your paths to cross, your vacation to Morocco is approved by God. Chami is an angel walking on earth. An angel you can meet at Dellarosa. His welcome tea is the best I’ve ever had. You can tell he prepares the tea with all of his heart. He also has a gift to connect with people, which is why we want to go back to Morroco tomorrow if possible. He has a passion to share and teach about his beautiful culture. We are grateful to have met Chami during our sejour in Marrakech. Thank you Chami! Thank you Dellarosa hotel team.

Thecla

11 months ago

8.0

vriendeijkheid personeel

Cons: ik had wat meer traditioneel verwacht qua maaltijden, ontbijt erg druk, veel brood, dadels etc op

shagitaandedwinr

11 months ago

10.0

Great stay with excellent service! We stayed in this hotel for a few days in January. The overall atmosphere was very pleasant. A special hospitality staff, especially Zahra. She was super caring and incredibly friendly. Her hospitality and herbal drink helped me and that made our stay extra special. S. Ramdas

F

11 months ago

10.0

Heel proper, modern, super vriendelijk personeel ! Hele goeie matrassen !

Cons: Nog ligbedden op de rooftop en ik een 10/10 ! Ik kom zeker terug om bij jullie te verblijven

goel

11 months ago

10.0

Location, ambience!!

Françoise

11 months ago

10.0

Super ultra vriendelijk personeel ! Ik had een standaard kamer geboekt en kreeg een update naar een suite. Doe zo verder !

Cons: Ik mis ligbedden op het dakterras

Paul

11 months ago

7.0

The hotel was in a great location 25 mins walk from the medina

Cons: The pool and seating area was only in the sun for around 2 hours a day in the morning the rest of the time it’s in complete shade. I never used it or spotted anyone using it. I had issues with my air con in my room after reporting it twice it was still not fixed

Melania

11 months ago

10.0

Personale molto disponibile e gentile. Letto comodo anche se un po’ corto. Colazione abbondante e buona.

Cons: Frigo in camera senza neanche una bottiglietta d’acqua dentro.

Giulia

11 months ago

8.0

Jimmymac708

11 months ago

8.0

Just back from a 4 night stay with my Sister. We had the best time. Fab hotel with an amazing rooftop terrace. Our room was a bit tired but was clean with daily housekeeping and beautifully comfortable beds and everything we needed. Wish we’d asked for a balcony, next time though. We had D,B&B, the food was lovely. Anna who made my omelettes every morning was like a ray of sunshine 💖 All the staff were warm and welcoming. Dellarosa was within walking distance of the medina and most attractions. The little shop next door for essentials was handy. We did all the touristy things which was well worth it. The hammam we had was fantastic. Marrakech is beautiful and chaotic. We felt safe and I would recommend this gorgeous city to anyone. Dellarosa we will be back!

HS394

11 months ago

8.0

We arrived as a family of four and stayed for 3 nights. The hotel main reception areas were styled beautifully. We stayed half board and the food was a good mix, omelette station was good. Drinks a bit pricey but wine was good quality. The junior suite was big enough but tired looking and water like warm plus the windows did not have safety locks which concerned as travelling with a 5 year old. However, the staff were fantastic and couldn’t do enough to help, even brought me up a kettle for my hot water bottle. The hammam and massages were amazing and also offered a hair wash and blow dry afterwards which I thought was very helpful. Hotel has a shop next door selling food, water etc with a very friendly cat! Local eateries were excellent and only a short walk to Katoubia and the souks. All in all a very wonderful stay. Thanks Delarosa!

Onur

11 months ago

9.0

Caroline

11 months ago

10.0

Carlos

11 months ago

10.0

The staff was just amazing.

NENAD

11 months ago

7.0

Lobby and restaurant area are very good

Cons: Rooms are looking much lower rate than declared

Fall Mullet

11 months ago

7.0

Samira

11 months ago

10.0

Das Personal ist sehr freundlich zu sehr zuvorkommend. Die Zimmer sind super und sauber. Wir hatten eine wunderschöne Terrasse dazu mit Blick auf den Pool. Ich würde die Unterkunft immer weiter empfehlen..

Cons: Das einzige, was negativ ist, ist dass es leicht hellhörig ist und man Abend und morgens alles auf dem Flur hört

Benjamin

11 months ago

10.0

J’ai été surclassé à ma grande surprise 👌🏽

Stuart

11 months ago

10.0

Sofiane

11 months ago

8.0

Cindy

11 months ago

9.0

Le personnel

Cons: Les détails de la chambre

Zahra

11 months ago

10.0

The property was quiet

Cons: The fact that our room had no heating, but the stuff was kind and he made us change the room

Nadine

11 months ago

6.0

Ruhige Lage, Hotel ist sehr schön eingerichtet.

Cons: Die Zimmer sind eine Katastrophe, alles ist abgenützt und schlecht geflickt. Duschen überschwemmet das ganze Bad. Die Zimmer sind recht klein. Fühlte mich nicht wohl im Zimmer. Das ist wirklich sehr schade, da das Hotel sonst schön ist. Wir waren nur für 1 Nacht da, dann wars ok.

Carpinna

11 months ago

5.0

The staff were very attentive, helpful but the hotel needs some serious TLC.

Cons: Drain smell, roof terrace in desperate need of renovation. Hammam was cold not hot & steamy (massage was good). Should be a 3 star not 4.

Danny Abbas

11 months ago

10.0

Via Golovko

11 months ago

7.0

Ali

11 months ago

10.0

Natividad

11 months ago

9.0

El personal muy amable y la amplitud de la habitación y las instalaciones

Cons: Las luces en general y en particular en la habitación era demasiado tenue

Danny Abbas

11 months ago

10.0

Personalen på hotellet är alla hjälpsamma. Rummet har uppgraderats från standard till svit. Det finns två restauranger och maten är god. Det finns en bar på taket av hotellet fram till klockan sju, och det finns en bar på bottenvåningen med mycket professionella människor. Dryckerna är mycket bra och till rimliga priser. Väldigt nära till allt

Warda

11 months ago

8.0

Läge och personalen.

Cons: AC ljud på natten.

Sharuja

1 year ago

9.0

The staff were amazing, we went for my cousins birthday, they greeted us before we entered and provided us a free upgrade. There’s so much within the hotel.

Cons: The shower water did smell a little funny, but otherwise the hotel and spa was amazing

Stephane

1 year ago

9.0

Le personnel très accueillant, hôtel idéalement situé, à 25 minutes de la médina et des jardins Majorelle.Le quartier est très bien entretenu. Concernant l hôtel les chambres sont nickel, spacieuses, la literie très confortable.Le buffet du petit déjeuner est très varié.Le personnel aux petits soins des clients.Si vous hésitez ne réfléchissez plus .

Cons: Par manque de temps ne pa avoir profité du SPA.

Vatsala

1 year ago

9.0

Fatima

1 year ago

10.0

Tutto perfetto! La pulizia eccezionale e lo staff era gentilissimo, tutti bravissimi davvero!

mohamed

1 year ago

1.0

Rien du tout, c'était une mauvaise expérience

John Halliwell

1 year ago

8.0

The room was very spacious and clean. The staff were very friendly and the welcome they gave us on arrival was amazing. The breakfast was very good. The bar staff could not do enough for us. The locations was perfect for us near enough to the Medina to walk there but away from the busier parts of the city. It was near to the start of the marathon which was the reason for our visit.

Cons: The bathroom facilities were a bit outdated and the shower lukewarm which we guessed may be due the heating being solar and we visited in January when there are less hours of sunshine .

Aoife

1 year ago

10.0

The staff were absolutely brilliant. I have never met more accommodating or kind people. Highly recommend

Cherkaoui

1 year ago

8.0

Above all,the exceptional friendliness of the staff members,a special mention to Mr Kamal who definitely "pampered us" and who proved to give the best image of the Moroccan hospitality professional,👏 plus the comfort of the facilities as a whole.

Qazim

1 year ago

5.0

Die Umgebung

Cons: Alte Zimmer, Alte Möbel, keine Hausschuhe verfügbar, nur eine kleine Wasser in verfügung gestellt, Heizung in Zimmer zu schwach, bei Ein -Checken haben wir mehre als 20 min warten müssen trotzt, nach 14:00 und niemand war a warte. Spa und Wellness gegen gebühren. Zimmer nicht gut Isoliert etc.

David

1 year ago

4.0

Bed comfortable and the staff nice at reception

Cons: Very noisy at night could hear people shouting and raised twice with staff on two different nights Could hear chairs moving as they would squeak along the ground Cleaners come into the room with no warning just open the door. No do not disturb signs

Najoua kouhkouh

1 year ago

7.0

Adil

1 year ago

10.0

Najoua kouhkouh

1 year ago

6.0

Felicia

1 year ago

9.0

Super vriendelijk en behulpzaam personeel. Het hotel heeft veel faciliteiten zoals een spa, sportschool, restaurant, zwembad en dakterras. De locatie is perfect tussen het oude en nieuwe gedeelte. Wij hadden een ruime kamer met iedere dag schone handdoeken en de kamer werd opgeruimd.

Cons: De kamers zijn aan de gehorige kant, als je daar snel last van hebt raad ik oordopjes aan.

Esther A

1 year ago

7.0

Cg

1 year ago

8.0

Hôtel très bien situé. Prestations de qualité. Personnel serviable.

Lars

1 year ago

8.0

Alessandra

1 year ago

8.0

la struttura è davvero molto bella. personale super accogliente, gentili sorridenti e disponibili.

AUTUORI

1 year ago

7.0

Chambre spacieuse et l emplacement

Cons: La literie très dur et les joints de la baignoire avec moisissures

Tavares

1 year ago

9.0

La gentillesse du personnel,

Cons: Ras

Samuel

1 year ago

9.0

Bruchon

1 year ago

9.0

Sauvage

1 year ago

10.0

Leire

1 year ago

9.0

Gabriella

1 year ago

9.0

A reggeli szuper jó volt. A környék csendes, de elég közel a nyüzsgő Óvároshoz.

Cons: Kicsit hideg volt éjszaka, de ezt a klímával tudtuk orvosolni. A fürdő viszont hideg maradt.

Yasmina

1 year ago

8.0

Florian

1 year ago

7.0

Sehr freundliches Personal Tolle Lage Preis-Leistungs Verhältnis stimmt

Cons: Badezimmer renovierungsbedürftig Frühstück lässt qualitativ zu wünschen übrig (verhältnismäßig für 4 Sterne) Spa-Angebot groß, aber qualitativ beschränkt Restaurant im Hotel absolut nicht zu empfehlen

Y Kajee

1 year ago

8.0

The staff were so friendly and welcoming. Breakfast was so good and we were upgraded to a suite. Leila and the guys at the concierge were helpful and pleasant.

Cons: Nothing not to like. Was wonderful stay at Dellarosa.

Amandine

1 year ago

10.0

L'hôtel est très beau. Le personnel accueillant et aidant. Nous avons était surclassé. La chambre est spacieuse, il y a de l'eau chaude avec pression et le lit est très confortable.

Cons: L'absence de bouilloire dans la chambre.

Dellarosa Boutique Hotel and Spa

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Privilege Double Room

Room Only

$209.00

Breakfast Included

$239.00

Standard Double Room

Room Only

$245.00

Breakfast Included

$278.00

Superior Room

Room Only

$229.00

Breakfast Included

$261.00

Junior Suite

Room Only

$221.00

Breakfast Included

$251.00

Deluxe Suite

Breakfast Included

$281.00

Guest Sentiment Categories

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Service

Location

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Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

12:00

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Groups

Internet

Parking

Pets

Children and extra bed policy

Reviews (1726)

Customer Reviews & Ratings

8.2 / 10

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