InsiderInns - Get Closer to the Dream

GEORGIOS LIOLIOS

1 week ago

10.0

Max

1 week ago

8.0

François-Xavier

1 week ago

9.0

Accueil et personnel au top

Cons: Une dièse sur la résonance de la musique du bar si on se couche tôt mais sincèrement c’est mineur.

Jamila

1 week ago

6.0

Philomena

2 weeks ago

8.0

Staff were excellent and very welcoming from the moment we arrived in the taxi. Felt very comfortable. Had great hair blow dry and manicure in the salon. Very reasonably priced. Breakfast was lovely, especially the omelettes.

Cons: Felt little disappointed with bedroom when I compare it to many 4 star hotel rooms in Ireland. Very little choice for dinner on our first evening which was Saturday.

Siobhan

2 weeks ago

10.0

Warm welcome, stalff efficient and kind. Good facilities and all tastes catered for

Cons: Nothing

Olivier

2 weeks ago

9.0

Sehr freundliches Personal, schöne Zimmer, konnte mein Fahrrad trotz anfänglichem Nein sicher verstauen

Cons: Das Schwimmbad ist zwischen Wänden eingekesselt, nicht so einladend, den Nachmittag am Pool zu verbringen. War mit dem Fahrrad unterwegs und anfänglich wollte man keinen Platz zur Aufbewahrung bereitstellen. Hat mich ziemlich Überzeugungsarbeit gekostet bis es dennoch geklappt hat. Sollte in einem 4* Hotel eine Selbstverständlichkeit sein.

Pierre

2 weeks ago

9.0

Le personnel est au top et l'hôtel très bien placé. La chambre était vraiment très grande avec une chouette terrasse

Kevin

2 weeks ago

10.0

Le service est toujours incroyable au dellarosa. Nous avons une suite junior avec le bain et la douche intégrés mais nous préférions avoir la douche séparée. Nous avons souligné cette préférence à la réception et en moins de deux nous nous installions dans une autre chambre avec la douche séparée. Propre, spacieux, lits très confortable, super rooftop, joli coin bar/piscine, cet endroit est charmant et c'est pourquoi j'y demeure à chaque visite de Marrakech.

myriam

2 weeks ago

5.0

L’emplacement et la piscine

Cons: Les chambres sont sombres au premier étage bruyante. Le lit n’est pas confortable et les équipements datent…. Et le Spa ne fait pas très propre.

regina

2 weeks ago

8.0

L’emplacement et la gentillesse du personnel

Cons: La suite de Larossa pas très propre hygiène moyenne

Elsie06

2 weeks ago

8.0

Jean

3 weeks ago

9.0

Marie

3 weeks ago

10.0

L'emplacement est idéal et le personnel est top !

Cons: La pression de l'eau dans les chambres est faible.

JOAN

3 weeks ago

4.0

Bien situado e instalaciones correctas

Cons: Habitacion sin agua caliente en la bańera i mucho ruido de las maquinas de aire condicionado

roger

3 weeks ago

10.0

Merci pour le beau séjours à votre hôtel bien aimer

nina

3 weeks ago

8.0

Manuel

4 weeks ago

7.0

Nathan

4 weeks ago

1.0

Évitez l’option « petits déjeuner compris » ! Petit déjeuner sans grand intérêt : peu de choix et des plats fades. Mieux vaut aller au restaurant juste à côté, leurs petits déjeuners sont bien supérieurs.

Cons: Une immense DÉCEPTION pour un établissement censé être un 4 étoiles ! ( qui en mériterait seulement 2) Dès notre arrivée, nous avons découvert dans notre chambre une véritable fourmilière circulant sous le lit et jusque dans nos affaires. Aucune pression d’eau dans la salle de bain, impossible de tirer la chasse correctement, et les savons étaient vides ou cassés. Il a fallu insister pour obtenir un changement de chambre. Mais même après cela, les problèmes ont continué dans la nouvelle chambre rebelote : CAFARDS dans la salle de bain, et le « lit double » n’était en réalité que deux lits simples collés… Résultat, en pleine nuit, les lits se séparent et on finit coincés entre les deux ! À cela s’ajoute un vrai problème de sécurité : dès que l’on branche quelque chose, la prise se détache du mur avec le cache. Un danger évident d’électrocution !!!! Pour ne rien arranger, des tasses sales traînent dans les couloirs pendant plusieurs jours, ce qui en dit long sur le manque d’entretien et de propreté. De plus, l’emplacement est loin d’être pratique, vous êtes à une bonne grosse trentaine de minutes à pied du centre et des principaux points d’intérêts… mais c’est tout de même faisable .. Franchement, je déconseille fortement cet établissement. Une expérience très décevante du début à la fin.

Lyne

4 weeks ago

9.0

La beauté des lieux, le décor, l originalité

Cons: Dans la salle de bain, pas de rideau pour la douche, l eau éclabousse un peu partout

Muhammad

4 weeks ago

9.0

Good spacious room and good location with very friendly receptionist.

laura

1 month ago

8.0

Staff were very professional and friendly. hotel is beautiful and modern. Rooms comfy. very accommodating when we requested a late check out on our departure date. Medina is approximately 20 minute walk. Breakfast was perfect amd plentiful.

Cons: Pool unfortunately does not.catch the sun at all its in the centre courtyard so shadded all day. . Not the hotels fault just the design. I found the price of drinks VERY expensive We went to some very upmarket restaurants during our stay and their drinks were much cheaper.

Σταμπουλοπούλου

1 month ago

10.0

Μου αρεσε πολύ το ξενοδοχείο, άνετο και πεντακάθαρο δωμάτιο, ευγενεστατο προσωπικό, χαλαρωτικό massage, περιποιηση προσώπου, πισίνα.

Cons: Τίποτα.

Saiqa

1 month ago

10.0

The breakfast was good n good location for us, close to what we needed.staff very helpful, had a lovely massage at the spa.

ALVARO

1 month ago

8.0

Personale gentilissimo e disponibile, ottima posizione, quartiere molto bello, buona colazione, camera molto grande e pulita

Cons: Arredamento un po' datato

Eugenia

1 month ago

10.0

BatonB

1 month ago

4.0

Nice lobby gives you a misleading impression. The rooms, the shower are badly designed. Half of the electrical outlets do not work. The air conditioner is rattling.

FERRO

1 month ago

8.0

Personnel très attentionné. Chambre très spacieuse et confortable, bien insonorisée, rooftop très agréable, bar lounge très sympa, piscine propre. De nombreux endroits pour être tranquille ou au contraire voir du monde. Diversité des lieux communs. Taxis toujours présents à la sortie de l'hôtel.

Cons: Le lenteur du service au bar, que ce soit pour boire un verre ou payer la note, c'est très, très long même quand il n'y a personne. Et 2H d'attente pour avoir une serviette pour la douche. Le repas servi en salle (self) le soir, les plats sont tièdes ou froids. Le petit déjeuner est toujours le même et les crêpes, viennoiseries ou pancakes sont secs, j'aurais apprécié du vrai jus d'orange. La décoration des chambres pourrait être améliorée (plus gaie).

James

1 month ago

9.0

Mounir

1 month ago

8.0

Terence

1 month ago

10.0

Rachid

1 month ago

8.0

Pierre

1 month ago

9.0

BarryUK12

1 month ago

10.0

What a great hotel when we checked in the desk staff noticed it was my Birthday and upgraded us to a junior suite.Breakfast was continental but plenty to eat we needed a late check out no problem for the desk staff lovely roof terrace for a drink on afternoon or evening

Dominique

1 month ago

10.0

Jacques

1 month ago

10.0

Jennifer

1 month ago

8.0

The pool, the rooftop bar and the cozy lounge are lovely. The staff were all amazing. Our room was upgraded as well and they managed to accommodate us even we arrived too early for our check-in time. ☺️

Cons: Needs a little refurbishment but not a big deal. ☺️

Ismail Achoukhane

1 month ago

10.0

Chris

1 month ago

5.0

Breakfast buffet had a great choice, the hotel is well positioned to visit the city center. The staff is friendly and facilities are clean. The room was spacious.

Cons: As I travel with my two kids, we had the luxury 4 bed option. The room was decorated but old and outdated, often there was a bad smell and the bathrooms were old and just about functional. The price was over 500 EUR per night which simply is NOT ok for this type of room.

Nathalie

1 month ago

9.0

Très bel hôtel, parfait !

Cons: Manque une bouilloire dans la chambre

amsterdam6680

1 month ago

8.0

We arrived at the hotel at 10pm due to easyJet flight delays, The Hotel staff where very nice, and rushed us through so we could have our evening meal. Our bags where taken up to room 405, we asked for a twin room, but got a double.. overall the room was dissapointing, the wall sockets where loose, the air con control buttons warn out, the room safe was broken, all the buttons you press to enter your code where pushed out of the frame. the shower room taps on the basin was loose, the wardrobe had only 3 hangers.. also no kettle in the room as promised, as it was late, we told the night manager, who promised it would be sorted the next morning.. after an early morning wake up from the mosque loud speakers, we went to reception and they offered us a new room, and took us up to preview.. room 011. this was an excellent room, with larger bathroom and a balcony. still only 3 hangers, but the staff brought more, they supplied the kettle as well, but there are no cups or supplies of tea / coffee present. the room was on the opposite side to the mosque, so the sound wasnt noticeable. if your into watching TV, you have maybe 10 choices CNN news, in english, the rest, in Arabic. The hotel porter moved our luggage to our new room, and all was well. The Staff all over the hotel where lovely, very happy bunch, and cant do enough for you. as a hotel, it has a small pool, which looks nice, the pool is in the shade all day so its no good for you sun bathers. the condition of the hotel is good, probably in need of a refurb. the restaurant food was dissapointing in my opinion, the Hot food selection, was warm, or cold, the choice of items, was not to my taste. breakfast, wasnt inspiring, omelette / fried egg / scrambled..depending on the egg chef. there was local sausage and beans, vegtables, fruits, the usual cold meats, bread, butter, jams, corn flakes, cakes, juices, coffee. etc. it sounds stupid but dont expect a full english brecky, as we English tend to do, you will be very disappointed. the only Evening meal i had, that i actually finished was some rice, with beef and chicken on our last night out of 4. i needed to diet anyway so this hotel was ideal for this. i'm sure some people enjoyed the food but for me i'd only give it 3 out of ten. Luckily i could buy some beer or wine at the table to take my attention away from the lack of edible menu items. all in all, the staff great 10 out of 10, everyone of them. location good. 25 minute stroll to the market madness. at Jemaa el fnaa, just watch yourself crossing the roads, its like wacky races. who dares wins. the traffic on the whole ignore crossings, green lights and red lights dont mean anything. there is a small supermarket next door, for most items to get you by, and a larger Carrefour supermarket about 7 minutes walk. The hotel does not exchange money, but a 3 minute walk to the right of the main door is a exchange place. Would i return, to Marrakesh.. i dont think so. but i cant falt the people, very nice staff indeed.

Mohammad

1 month ago

10.0

Service was absolutely amazing, the staff really look out for you and want to help make your stay in Marrakesh special

Jane

1 month ago

6.0

Goede ligging in het nieuwe centrum, buiten de medina. Winkeltje naast het hotel. Aardig en gezellig personeel welke bereid is om je te helpen. Leuke bar op de rooftop.

Cons: Er is geen zon bij het zwembad omdat dit tussen alle hoge gebouwen ligt. Er zijn ook weinig ligbedjes. De kamers worden niet goed gecontroleerd. Wij moesten vaak om dingen vragen bij de balie, zoals: wc rollen, handdoek om de handen mee af te drogen, een badmatje/handdoekje. Er lag nog een gebruikt zeepje van de vorige gast op een muurtje bij de douche. De airco werkte helaas niet goed in de gekregen kamer. We vroegen na het zien van de kamer om een kamer met douche, omdat we standaard een baddouche combinatie hadden. Dit was geen probleem, personeel dacht snel en goed mee en de volgende dag kregen we een nieuwe kamer met douche. Tot onze spijt was de doucheslang kapot in deze kamer. Toen we dit aangaven bij de balie werd er wel meteen een monteur heen gestuurd de kraan te repareren. Uiteindelijk lekt hij nog steeds wel iets. Veel kleine dingetjes die we aan moesten geven, maar we voelde ons hierdoor toch ook wel wat bezwaard.

Betiana

1 month ago

10.0

The personnel was incredibly helpful and welcoming. They helped us with: - Printing our tickets (needed at the airport) - Organizing the transfer - Providing early breakfast at 4 am It was honestly nice.

Ahmed Amine

1 month ago

10.0

Claudia

1 month ago

2.0

Das Spa sieht gut aus. Das Personal war sehr nett.

Cons: Leider war das Zimmer sehr veraltet und das Bad nicht sauber. (Haare waren noch in der Badewanne). Preis Leistung hat überhaupt nicht gepasst. Viel zu teuer für das was man bekommt. Auch das Frühstück war nicht dem hohen Preis entsprechend.

yassine

1 month ago

8.0

Tom

1 month ago

10.0

Personnel de l’hôtel, très gentil et très à l’écoute Petit déjeuner excellent beaucoup de choix Piscine très agréable avec les fortes chaleurs Rien à redire sur la propreté des chambres et le confort Nous avons passé un agréable séjour 🙂 ( merci au serveur du bar qui a nous crée des cocktail à base de thé 😋)

Eduardo

1 month ago

8.0

staff very nice during checkin, they seat you on the couch and serve a welcome tea. breakfast is good enough, worth the price. our suite was quiet and comfortable. spa and pool seemed nice, but we ended up not using it.

Cons: if you ask reception for a taxi, their staff will just stop one passing by the street, you still have to negotiate the price yourself (do that in advance, taxi drivers love scamming tourists there, you probably shouldnt pay more than 50 to go most places).

Marie

1 month ago

5.0

mattvQ7169KE

1 month ago

10.0

Wife and I just come back from a week at this hotel, like most reviews say that staff go above expectations for friendliness, and helpfulness, the pool is small buts like having your own private pool at times, breakfast not to my liking, but other seemed to enjoy it, alcoholic drinks are very expensive (£7.50 for small bottle of corona) (£7.50 for just under a pint of lager) cocktails don’t even bother if you are not loaded lol, there is an Indian restaurant and a Chinese restaurant, jus round the corner both are excellent ( they dont sell alcohol tho. Looks a bit weird people sitting with a bottle of water! On the whole a nice relaxing week, would we go back nah probably not✈️

Terence

1 month ago

9.0

Estelle

1 month ago

9.0

La gentillesse du personnel, l’emplacement, le spa, la piscine !

Cons: La salle de bain de la chambre était un peu vétuste

estereta1987

1 month ago

10.0

ALFONSO

1 month ago

9.0

La habitación.

Cons: La cena.

FRANCISCO JULIAN

1 month ago

5.0

Personal amable .

Cons: Publicidad engañosa ,no habia sofá cama en suite junior, y no dieron ni cama plegable ni sábanas para el sofá, a pesar de solicitarlo dos veces. Día de llegada bajamos al restaurante a comer y aprovecharon para forzar el puente de la cremallera de las maletas de mi mujer y la mía, quedando suelto el tirador para intentar robar, no hubo tal pues ya todo lo valioso en caja fuerte

2 months ago

9.0

La literie, le personnel très aimable et accueillant dans l’ensemble c’est un beau hôtel

Cons: Le fer a repassé ne fonctionnait pas , la piscine était trop froide

maha

2 months ago

9.0

Le personnel très chaleureux Le spa très belle expérience

Cons: Le seul bémol est la literie qui etait pas tres confortable et le lit très petit

Hicham

2 months ago

10.0

Begum

2 months ago

10.0

Friendly staff, great hotel, and very clean. We alos managed to get a free upgrade to a beautiful big room.

Cons: The bathroom did have a smell at times but im assuming its the drains.

Clive

2 months ago

7.0

The staff were amazing. The food we had was excellent.

Cons: Noise from the swimming pool after the supposedly closing at 7pm which was listed on the wall, this was totally ignored.

2 months ago

10.0

Clavel

2 months ago

7.0

Namy

2 months ago

10.0

Cons: Servizio spa non era eccezionale

francesco

2 months ago

5.0

Cons: Pulizia, aria condizionata, ristorante

Anthony

2 months ago

1.0

Cons: I requested a receipt for my payment and was told that a note would be made so I could receive an invoice at check-out. However, during check-out, I requested the invoice again and was told the printer was not working. I was asked to leave my email address. After a few days, I wrote to the hotel to request the invoice once more. It has now been a week, and no one has responded to me.

Pedro

2 months ago

9.0

Localização do Hotel foi optima. Apesar de não ser no centro fica numa zona de excelência, perta da zona nobre de Marrakech. Quarto grande, com pátio. Rooftop.

Cons: Obras nas redondezas, mas é o preço do desenvolvimento grande de MArrocos.

Antonio

2 months ago

10.0

MUSTAPHA

2 months ago

9.0

Tutto senza eccezioni

Cons: Niente

2 months ago

10.0

2 months ago

9.0

La qualité et disponibilité du personnel.

Pedro

2 months ago

10.0

Jean

2 months ago

9.0

Sanae

2 months ago

7.0

Awa

2 months ago

10.0

Il était incroyable, l'équipe incroyable et au service

fantine

2 months ago

9.0

Yassine

2 months ago

6.0

Cons: Il n'y a pas de service de chambre pour commander des repas dans la chambre . Vous devez descendre de la chambre et aller aux restaurants de l'hôtel

Yathoosan

2 months ago

10.0

Very good buffet.

Paddy

2 months ago

8.0

Great staff

Cons: Bar area open to patio so very hot in August

meryem

3 months ago

8.0

soumia

3 months ago

6.0

Mirza

3 months ago

10.0

Vanaf de check in tot aan de check out staat het personeel klaar om je te helpen en vragen te beantwoorden! Ontbijt is goed, zwembad is voldoende om even af te koelen en het dakterras met een bar is precies wat je nodig hebt om tot rust te komen. Een top verblijf!!

Omar

3 months ago

8.0

Le personnel de l'hôtel était absolument incroyable. Ils étaient très sympathiques, très professionnels et toujours prêts à aider. Ils ont vraiment fait tout leur possible pour rendre le séjour agréable.

Cons: Je viens de passer quelques jours dans cet hôtel et j'ai des sentiments mitigés. Malheureusement, l'hôtel lui-même était un peu décevant. Les chambres et les équipements étaient un peu vétustes. J'espère que l'hôtel prendra en compte les commentaires des clients pour améliorer ses installations. Pour l'instant, je recommande cet hôtel uniquement pour la qualité de son personnel et son emplacement.

Riza

3 months ago

8.0

Cleanliness, friendly staff, great location

Cons: Jacuzzi room, a little too dark.

Thomas

3 months ago

8.0

Maillot

3 months ago

8.0

On a passé un agréable séjour et on a été surclassé dans une suite. Le petit déjeuner ainsi que le diner était excellent.

lucas

3 months ago

10.0

Het vriendelijke personeel

Cons: Alleen warm water uit de kraan

Axel

3 months ago

10.0

Alexandre

3 months ago

8.0

Fatima, femme de ménage, avait super bien décorée notre chambre pour notre anniversaire de mariage Youssef, bar piscine, pour son accueil et gentillesse Agent de sécurité toujours souriant

Cons: Peu de choix pour le petit déjeuner Odeurs nauséabonde dans le hall et dans les chambres Trop peu de balcons ou terrasses pour les chambres: on a eu la chance d’avoir un sur les trois chambres Restaurants de l’hôtel cher et fermeture trop tôt, même le bar et le rooftop ferment à 23h précises même si on a pas finit nos verres

Carsten

3 months ago

10.0

Jesmine

3 months ago

8.0

3 months ago

2.0

The area

Cons: Hotel facilities old, room even though spacious absolutely outdated! The Bed was hard and uncomfortable. Towels not changed from day to day! The breakfast with very little Choice and tasteless. I suggest you also to pay a bit more your people, standing and wanting a tip even for changing some towels. Let’s not talk about the room service (if you can call it like that)

Nuria

3 months ago

2.0

El personal del alojamiento muy agradable y servicial.

Cons: Pagué 88€ por noche en una habitación llena de hormigas, baño antiguo y cuando llegamos estaban arreglando la cortina del baño de nuestra propia habitación

Rachid

3 months ago

7.0

danielizart

3 months ago

10.0

L'emplacement de l'hôtel est idéal. On peut se rendre sur la place Jemaa El Fna en 25mm à pieds. Il y a deux grands centres commerciaux à proximité ainsi qu'un Carrefour Market à 500m de l'hôtel. Nous avons eu une chambre magnifique, le personnel est disponible, très agréable et a toujours le sourire. Si je dois retourner un jour à Marrakech je ne réfléchis pas une seule seconde et je retourne au Dellarosa.

Cons: Juste un petit bémol pour ce qui me concerne au niveau de la télévision. Dommage qu'il n'y ait pas quelques chaînes françaises.

ben mourida

3 months ago

9.0

L'accueil chaleureux Le personnel Toujours présent Et Serviable

Grace

3 months ago

6.0

Proche de beaucoup de bonnes adresses pour manger ou sortir. On a pu faire beaucoup de chose à pieds. Le personnel était vraiment très bien, compréhensible et très sympathique.

Cons: Les chambres ne sont pas très bien isolées. On entend les femmes de ménages très tôt. La propreté n’était pas bien au rendez-vous. En effet, les chambres n’étaient pas nettoyés correctement tous les jours. La Clim ne marchait pas très bien non plus

Karina

3 months ago

5.0

Bien

Cons: Literie, bruit de la climatisation,

Catia

3 months ago

10.0

The rooms were very spacious. The air con was great. The staff were amazing they were so accessible and helpful. They made my stay here amazing. Will definitely come back.

Hind

3 months ago

10.0

Everything

Cons: Nothing to say

Raja

3 months ago

10.0

Hôtel propre, lit confortable, personnel très sympathique, buffet petit déjeuner garni

Cons: Rien

Hafiz

3 months ago

8.0

The staff were lovely and extremely helpful, from the porter to the receptionist and manager. I will be staying here again!

Morade

3 months ago

10.0

Le personnel et l'hôtel était au top 👌

DIMITRIS

3 months ago

3.0

It depends which room you will take…

Gouvrit

3 months ago

10.0

Tout le personnel les équipements tout était super

Malvina

3 months ago

7.0

Personnel adorable et à l’écoute de nos besoins. L’hôtel esr super joli et très propre.

Cons: La piscine n’est pas super bien exposée et est donc très froide.

WILLIAM

3 months ago

8.0

L’emplacement de l’hôtel La propreté des lieux Le personnel à l’écoute et soucieux de répondre aux attentes

Cons: Piscine non chauffée et très froide malgré la période Des fruits du petit déjeuner qui demandent à être plus variés

3 months ago

10.0

Nabibi

3 months ago

8.0

La propreté, la gentillesse du personnel, la proximité des lieux, on pouvais quasi tout faire à pied. Le petit déjeuner, petit mais il y avais tout le nécessaire et c'était très bon. Le rapport qualité prix, j'y retournerai très certainement

Cons: La piscine, trop petite, il n'y avait que 8 transat ce n'est pas assez et c'est vraiment dommage car l'hôtel est vraiment top

3 months ago

8.0

Great location - close to lots of restaurants & cafe’s. Great service from staff Clean and modern facilities

Sarah

3 months ago

9.0

Nous avons apprécié notre séjour au Dellarosa pour plusieurs raisons. L’hôtel lui-même était juste magnifique. Nous étions vraiment près de tout près du centre. Donc ça c’est un très bon critère. Nous pensions pas que nous étions aussi proche du centre. Le personnel était adorable. Toujours là pour répondre à nos attentes très réactif. Le Dellarosa à embellit nos vacances, je compte y retourner.

Cons: Si je devais faire une seule petite critique, ce serait le petit-déj’ que j’ai trouvé pas assez varié. Je trouve qu’il n’y avait pas assez de diversité dans les fruits. Je m’attendais à ce qu’il y ait des Msemens.. le petit-déj’ termine à 10h30. Mais quand tu arrives à 10h, il ne reste plus grand-chose. Et deuxième je dirais que la piscine ferme tôt elle ferme à 20h. Mise à part ça mon séjour dans cet hôtel a été juste incroyable et c’est juste des petites critiques car je compte bien y retourner.

3 months ago

8.0

Great location - close to lots of restaurants & cafe’s. Great service from staff Clean and modern facilities

timrF7435DQ

3 months ago

8.0

Boutique style hotel on the edge of the centre. Plenty of restaurants and small shops for your needs in the local area, but a bit of a distance to the Medina or Gueliz central parts. Reasonable size room for my solo occupancy with a fridge and safe, air-conditioning struggled in the heatwave that averaged 45 degrees daily. Breakfast was reasonable as local hotels go and the bars were pleasant enough as were the staff. Small pool for cooling off but not big enough to swim. It was out of the sun and was pleasantly cold as a result. The only annoying thing was the button to summon the lift, but I will leave you to find that out yourself.

Anas

3 months ago

10.0

Il nostro soggiorno al DellaRose Boutique Hotel & Spa, nel cuore di Gueliz, è stato semplicemente perfetto. La struttura è elegante, curata e dotata di tutti i comfort, con un’atmosfera rilassante che ti fa sentire coccolato dal primo momento. Un ringraziamento speciale a Malika (se mi ricordo bene) , vera stella dell’hotel: sempre gentile, precisa e disponibile, ha reso ogni richiesta semplice e veloce da soddisfare. La sua professionalità e il suo sorriso hanno dato un tocco in più alla nostra esperienza. Consigliatissimo a chi cerca qualità, comfort e un servizio clienti impeccabile a Marrakech.

Mina

3 months ago

7.0

Cons: Chambre petite et mal entretenue

Davy

3 months ago

7.0

sylvie

3 months ago

4.0

L'accueil avec le thé offert et le personnel toujours agréable avec le sourire.

Cons: Aucun confort, des mauvaises odeurs, équipements vétuste, la climatisation ne fonctionnait pas partout, la plomberie catastrophique, problème de chasse d'eau, mauvaise evacuation de la douche, et la suite était sale à notre arrivée, il a fallu attendre deux jours pour qu'enfin se soit nettoyé, fin de séjour horrible avec des travaux juste à l'étage au dessus.

James

3 months ago

10.0

Super friendly and professional staff, couldn’t do enough for you. Great facilities too.

Sondre

3 months ago

10.0

AZZEDDINE

3 months ago

5.0

Laura

3 months ago

10.0

Marie

3 months ago

8.0

J’ai apprécié la décoration de cette hôtel, très bien positionné, personnel agréable

Cons: Lorsque que nous demandions un fer à repasser, nous attendions 30 à 45m avant de le recevoir et aucun d’entre eux ne fonctionnait

Saihi Sif

3 months ago

2.0

Cons: La chambre limite insalubre, le coffre n'était pas scellé, donc impossible de laisser mes papiers à l'intérieur, pas sécurisé. Salle de bain pas top, dès que vous tirez la chasse d'eau, vous êtes partis pour une symphonie de bruits bizarres pendant 30 minutes. J'ai demandé ma facture à l'accueil, ils m'ont dit de la récupérer le jour de mon départ à 3h du matin et je savais que ça ne le ferais pas, et j'avais tapé dans le mille : pas de facture, personne n'était au courant, donc je n'ai toujours pas ma facture.

ALI

3 months ago

1.0

Rien.

Cons: Expérience décevante sur tous les plans. Nous avions réservés et payés deux nuitées, mais sommes parties au bout de la première nuit. La suite (soit disant) est vétuste, mal insonorisée, sens les égouts, même la chasse d’eau ne fonctionnait pas… Petit dej moins que basique… Le personnel fait ce qu’il peut mais ne peut apporter aucune solution. Ne mérite pas ses 4 étoiles. Nous ne recommandons pas cet établissement.

Christel

3 months ago

10.0

Le personnel a été extrêmement adorable, souritant, chaleureux et cela peu importe l'heure du jour et de la nuit. L'hôtel est sublime et la qualité du service parfaite. Nous avons passé un séjour merveilleux. Nous reviendrons avec grand plaisir.

Cons: La piscine est un peu fraîche mais assez agréable tout de même.

Anas

3 months ago

10.0

Siamo stati davvero benissimo in questo hotel durante il nostro soggiorno in Marocco. L’ambiente è accogliente, pulito e curato nei minimi dettagli. Il personale è estremamente gentile e disponibile: ci siamo sentiti davvero a casa fin dal primo momento. Una menzione speciale va a Kawtar, che è stata fantastica con noi! Sempre sorridente, attenta a ogni nostra esigenza e pronta ad aiutarci in qualsiasi momento. Grazie a lei il nostro soggiorno è stato ancora più piacevole.

Cons: Assolutamente nulla. Tutto è stato perfetto, oltre le aspettative. Quindi consigliamo vivamente questo hotel a chiunque voglia vivere un’esperienza autentica, rilassante e piena di calore umano. Torneremmo qui sicuramente noi!

Celia

3 months ago

8.0

Mia

3 months ago

10.0

I honestly cannot stress enough how much we adored this hotel. Myself and a friend originally booked in here for 1 night of our trip and we instantly fell in love with everything about it. We ended up cancelling all other accommodation and spending all 4 nights here and honestly it wasn’t enough time. The staff were the number one reason we loved it so much from the kindest reception team, to the friendly bar staff, the most helpful concierge and the best manager who honestly I can’t thank him enough for helping us extend out stay. Our trip to Marrakech was unforgettable and staying at Dellarosa was the number one reason for this. We were genuinely sad leaving and are already planning our return here 🫶🏼

Rosa

4 months ago

7.0

La piscina.

Cons: El servei una mica justet.

Igor

4 months ago

8.0

Os quartos eram confortáveis, a piscina era muito boa, está bem localizado e os funcionários sempre foram muito simpáticos

Cons: Tanto nós como a quarto do lado demos conta do desaparecimento de dinheiro dentro das carteiras e aconteceu mais que uma vez, o hotel foi avisado mas apenas pediram desculpa

Camille

4 months ago

10.0

Amélie

4 months ago

10.0

Personnel au top, chambres confortables et bon buffet pour le petit déjeuner

Stephen

4 months ago

10.0

The staff within Dellarosa were absolutely fantastic their attention to detail and advise and support was terrific we couldn't have asked for better.

Yasmine

4 months ago

8.0

Jagoda

4 months ago

9.0

Stephanie

4 months ago

5.0

Location good Reception area and restaurant/bar lovely Rooms tired but ok

Cons: Food not up to standard Major incident happened during stay which wax extremely poorly handled

Jeanie-aylin

4 months ago

10.0

Nous avons tout simplement adoré notre séjour ! Le personnel est incroyablement accueillant et chaleureux, toujours aux petits soins. Les chambres sont spacieuses, confortables et bien décorées.

Cons: Rien à redire ! Tout était parfait du début à la fin.

Eli

4 months ago

9.0

Stephanie

4 months ago

9.0

Le Personnel s'adapte au besoin du client j'ai demandé une assiette de légumes sauté a la place des frittes lors de mes diners. Ce qui a été fait. Et les après midi je demandais une assiette de pastèque. Top, toutes les prestations sur place, spa, massage, manucure et pédicure, coiffeur bref pas besoin de sortir.

Cons: La fermeture du bar restaurant a 22h. Trop tôt pour nous.

Kévin

4 months ago

10.0

Un grand merci à Monsieur Kamal et à toute son équipe pour ce séjour exceptionnel ! Dès notre arrivée, nous avons été accueillis avec une chaleur et une bienveillance rares. Le service est irréprochable, toujours avec le sourire et une réelle volonté de faire plaisir. L’hôtel est magnifique, propre, calme et idéalement situé. Chaque détail est pensé pour garantir confort et sérénité. On se sent vraiment comme chez soi, voire mieux ! Mention spéciale à toute l’équipe qui a été aux petits soins durant tout le séjour. Un professionnalisme exemplaire et une gentillesse qui font toute la différence. Je recommande cet établissement les yeux fermés. Encore merci à M. Kamal et à son équipe pour ces merveilleux moments !

Cons: Rien, c'était parfait

Alexandra

4 months ago

8.0

Laurent

4 months ago

9.0

L’emplacement parfait.

Cons: Resto ferme tôt

Joseph

4 months ago

9.0

Layla the receptionist was excellent - very welcoming and excellent service provided. She offered us a complimentary upgrade to a suite - perfect for our baby moon.

Nour-Eddine

4 months ago

10.0

Xivario

4 months ago

10.0

Vriendelijk personeel en de grote en ruime kamers, faciliteiten waren ook top.

Cons: Vriendelijk personeel en de grote en ruime kamers, faciliteiten waren ook top.

Verónica

4 months ago

7.0

Giuseppe

4 months ago

10.0

Sanaa

4 months ago

10.0

Hamza

4 months ago

9.0

Personnel serviable et aimable, Excellent emplacement Décoration du lobby

Cons: Rien

Abdallah

4 months ago

10.0

Kim

4 months ago

9.0

Het personeel is super vriendelijk en behulpzaam! De locatie is 15 minuten van het centrum dus geen auto of taxi nodig.

Cons: De kamer werd niet heel koel door de airco.

Sunshine555354

4 months ago

6.0

I really liked the hotel, the staff were great, food was lovely and the rooms were fab, I really couldn't fault it apart from one thing. We had a number of thefts from our room, at first it was my friends body oil - she is a tropic ambassador so she knew she had had it with her and I had seen it in the room as well. Next it was a very expensive belt from my shorts that were in the wardrobe, a chocolate pot from the fridge ( I hadn't brought a spoon so couldn't eat any) and a bottle of Eau de Papier by Diptyque, the belt was a gift from the friend I was travelling with, she was heart broken and the perfume a gift from my husband. I do get that wages might be low and things tight but I don't condone stealing from others. We raised it with a girl at the front desk who was sweet but didn't seem to know what to do. We did say we weren't really in the habit of making a fuss but they needed to know that this was happening in the rooms, it's letting what is actually a really lovely hotel down.

oumiib2021

4 months ago

10.0

I had a wonderful stay at Dellarosa Hotel. The staff were incredibly attentive and went above and beyond to make us feel welcome . The Hotel’s central location made it very easy for us to explore the city and enjoy everything nearby. Highly recommended !!

Calvin

4 months ago

1.0

N/A

Cons: During our stay yesterday, we witnessed a medical emergency that was gravely mishandled by hotel staff. A guest was in critical condition — believed to be suffering a heart attack or stroke — and the response from the hotel was nothing short of negligent. There was: No staff trained in first aid No first aid kit No defibrillator No manager onsite No urgency from staff While guests performed CPR and searched for help in the breakfast hall and on the street, hotel staff remained passive — standing behind the reception desk, speaking casually on the phone, and offering no meaningful assistance. Urgent requests for an ambulance and help were met with blank looks, shrugs, and vague responses. When the ambulance eventually arrived (after roughly 40 minutes), it was clear the hotel had not properly briefed the paramedic on the seriousness of the situation, resulting in further delays. Tragically, the guest passed away in the hotel room. Afterwards, rather than showing care or taking responsibility, the hotel staff — along with the manager who arrived later — attempted to minimise the situation. Inappropriate and inaccurate comments were made about the circumstances, seemingly in an effort to shift blame for their lack of urgency and support during the incident. Their only gesture was sending a plate of fruit, pastries, and tea to the room where we were comforting the wife — a hollow act, given the total lack of action or compassion when it actually mattered. Staff later claimed that “protocol” prevented them from entering the room — but that does not excuse the complete absence of preparation, equipment, leadership, or basic human decency. If you or someone you love has any health condition — or if you expect even the minimum standard of emergency preparedness — please do not stay here. It is not worth losing a life. This was a horrifying, traumatic experience, made worse by a total failure of duty and care by Dellarosa Hotel Suites & Spa staff.

thinushaa

4 months ago

10.0

From the moment I arrived, I felt incredibly welcomed. The staff at this hotel are some of the friendliest and most genuine people I’ve encountered during my travels. Their hospitality truly set the tone for a wonderful stay in Marrakesh. Everyone, from the front desk team to the restaurant staff, was warm, helpful, and always ready with a smile. The cleaners and all other workers also did an exceptional job keeping everything spotless and running smoothly. The attention to detail and pride in their work really stood out. Overall, this hotel offered not just a place to sleep, but a feeling of being cared for. My family and I left with beautiful memories and would absolutely return. Highly recommended for anyone visiting Marrakesh!

688mickaelj

5 months ago

8.0

Thanks for your contribution to The success if my trip to Marrakech.thé location us perfect for visiting the town walking. Thé staff was Nice and the attention at arrival was perfect (tea and moroccan pastry). Thé Sky was increíble after a day walk to relax. (Thanks to Ilyâs thé manager)

annemN433NB

5 months ago

10.0

I had a wonderful stay at Dellarosa Boutique Hôtel & Spa. The hotel is ideally located in Marrakech, close to everything yet peaceful and relaxing. The rooms are comfortable and clean, and the rooftop terrace is a real highlight — perfect for enjoying a drink or just relaxing with a nice view. The entire team was incredibly helpful and welcoming. A special thank you to the guest experience staff who gave me great advice throughout my stay. At breakfast, Tarik was especially attentive and made sure everything was perfect. At the reception, Leila and Mohamed were always smiling, professional, and ready to assist with anything I needed. Thank you to all the staff for making my experience so enjoyable — I would definitely come back!

chaquiqelbadrer

5 months ago

10.0

I spent five days at Dellarosa Hôtel Suites & Spa and had a lovely stay. The room was spotless and beautifully decorated, the staff were truly welcoming, and the hotel offers great value for money. Plus, it's conveniently located close to the city center!

94franzp

5 months ago

10.0

This is the first time I am visiting Marrakech and therefore the location of the hotel is perfect. I discovered the points of interest I had set for myself just by walking. I did not need any transport except for the airport. The staff is very helpful. I would like to mention Kamal who was a great help in advising me. There are quite a few restaurants around the hotel, among others I would recommend 'L'eau à la bouche'. The rooms are clean and as soon as we arrived, the scent that was dispersed transported us to a different world. I highly recommend it.

Rizzo

5 months ago

9.0

Emplacement Les salons ,bar ,restaurant et surtout personnel . Très bon accueil.

Cons: Sandwiches bar,infame,pain ramoli,peu de viande. Lit in cofortable,literie vieille à changer. Un petit rafraîchissement des chambres serait utile. .

Fidel

5 months ago

6.0

De Beer

5 months ago

10.0

Alles is in de buurt, en alles is aanwezig in het hotel. En ook fijn dat het winkeltje ernaar 24/7 open is.

Cons: Alleen de bedden, maar die moesten nog ingeslapen worden omdat ze nieuw waren

bouchra

5 months ago

8.0

L'établissement est proche des endroits touristiques. Le personnel est très accueillant, mention spéciale pour Leila qui a rendu notre séjour agréable grâce à sa douceur et sa disponibilité. J'étais triste de ne pas lui avoir dit au revoir. La piscine est petite et il n'y a pas beaucoup de transats mais le personnel trouve toujours des solutions. Merci à tous

Majid

5 months ago

9.0

Asmae

5 months ago

10.0

Cem

5 months ago

7.0

Çalışanlar gayet iyiydi

Cons: Özellikle banyo musluk vb olanaklar çok eskimiş idi

Christopher

5 months ago

7.0

L emplacement pas loin du boulevard Mohamed 5

Cons: Les gens pauvres autour de l hôtel très insistant de jour comme de nuit

Walther

5 months ago

9.0

Super lieve medewerkers. Van Yunes kregen wij een mooie upgrade en Youssef stond steeds klaar met n glimlach om te helpen. Ook t andere personeel was ontzettend vriendelijk, gastvrij en behulpzaam. Heel fijn verblijf!

Cons: Niets

Angel

5 months ago

9.0

El personal era super amable y servicial, en especial Leila, pero todo el equipo del hotel fue encantador con nosotros. La habitación era muy grande y el hotel muy chulo. El desayuno estaba bastante bien también. La piscina limpia y con el agua fresquita.

Cons: El aire acondicionado no funciona muy allá, y es importante porque la ciudad es muy calurosa.

Rayan

5 months ago

8.0

La detente spa le rooftop agréable et les chambre était sympa

Cons: La piscine toujours à l’ombre très très froide

Dave

5 months ago

9.0

Maarten

5 months ago

9.0

Mooi hotel met over het algemeen super gastvriendelijke medewerkers.

Manuel

5 months ago

10.0

L’accueil , hôtel calme et sûr ,le personnel bienveillant , la restauration très bien avec le chef Mehdi, la piscine rafraîchissante,les chambres propres , les massages, hôtel très bien situé avec toujours des taxis à disposition .

5 months ago

9.0

Le personnel était super agréable au petit soins

Dan

5 months ago

9.0

Najat

5 months ago

8.0

Shereen Gamal

5 months ago

10.0

Reception staff are so friendly and helpful.. they helped us a lot to make our stay superior ❤️❤️❤️ definitely will return back ❤️❤️

Cons: Nothing… everything was perfect

Jean Yves

5 months ago

7.0

L hôtel , à l intérieur est.beau

Cons: J ai envoyé plusieurs messages pour un transfert aéroport : pas de réponse A mon étage bruits car couple avec enfant turbulents Salle de bain trop obscure et douche très étroite,pas pratique du tout Restaurant assez décevants, Personnel: À part quelques exceptions,il manque un peu de chaleur humaine et de bienveillance

I700QQKenzie

5 months ago

2.0

During our stay yesterday, we witnessed a medical emergency that was gravely mishandled by hotel staff. A guest was in critical condition — believed to be suffering a heart attack or stroke — and the response from the hotel was nothing short of negligent. There was: No staff trained in first aid No first aid kit No defibrillator No manager onsite No urgency from staff While guests performed CPR and searched for help in the breakfast hall and on the street, hotel staff remained passive — standing behind the reception desk, speaking casually on the phone, and offering no meaningful assistance. Urgent requests for an ambulance and help were met with blank looks, shrugs, and vague responses. When the ambulance eventually arrived (after roughly 40 minutes), it was clear the hotel had not properly briefed the paramedic on the seriousness of the situation, resulting in further delays. Tragically, the guest passed away in the hotel room. Afterwards, rather than showing care or taking responsibility, the hotel staff — along with the manager who arrived later — attempted to minimise the situation. Inappropriate and inaccurate comments were made about the circumstances, seemingly in an effort to shift blame for their lack of urgency and support during the incident. Their only gesture was sending a plate of fruit, pastries, and tea to the room where we were comforting the wife — a hollow act, given the total lack of action or compassion when it actually mattered. Staff later claimed that “protocol” prevented them from entering the room — but that does not excuse the complete absence of preparation, equipment, leadership, or basic human decency. If you or someone you love has any health condition — or if you expect even the minimum standard of emergency preparedness — please do not stay here. It is not worth losing a life. This was a horrifying, traumatic experience, made worse by a total failure of duty and care by Dellarosa Hotel Suites & Spa staff. Their actions — or lack of them — were truly disgusting.

5 months ago

8.0

L’établissement est très bien décoré, avec un accueil chaleureux de la part de toute l’équipe de l’hôtel. Nous avons eu la bonne surprise d’être surclassés, et lorsque la première chambre ne correspondait pas tout à fait à nos attentes, le changement s’est fait rapidement et sans difficulté. Le rooftop apporte un vrai plus à l’expérience : un cadre agréable et une équipe au top par ailleurs un grand merci à toute l’équipe du rooftop pour sa gentillesse et son professionnalisme !!! 🤗

Cons: Le petit déjeuner manque un peu de variété, avec davantage de choix salés que sucrés. La piscine, bien que rafraîchissante, est très peu exposée au soleil et, n’étant pas chauffée, cela pourrait être un point à améliorer. Cela dit, elle apporte tout de même une agréable touche de fraîcheur !

Dorine

5 months ago

8.0

Établissement très bien situé possibilité de tout faire a pied Surclassement proposer

Cons: Les chambres sont à refaire beaucoup de défaut de peinture etc Ne correspond pas à un 4 étoile français ou européen Un surclassement nous a été proposé avec petit déjeuner et la dame c’est tromper car le surclassement concerne que la chambre

Imogen

5 months ago

3.0

Really nice, great area, good food

Cons: Pool gets no sun so nowhere to sunbathe, it was also closed when we got there for our entire trip which we were not made aware of and nothing was done about this

Zoë

5 months ago

8.0

L’accueil était très chaleureux, le personnel est aux petits soins. Un surclassement en suite nous a été offert, le logement était très agréable. Climatisation très appréciable au regard des fortes chaleurs. Très bon emplacement qui permet de se déplacer dans l’ensemble des différents centres d’intérêts de la ville à moins de 30min à pied (des taxis sont également constamment disponibles).

Cons: La qualité du petit-déjeuner sous forme de buffet pourrait être améliorée. La piscine est assez froide car non chauffée et très peu exposée au soleil, mais elle reste très appréciable

Danny Abbas

5 months ago

8.0

5 months ago

9.0

Personalet var så hyggelige, og hadde så stor betydning for tryggheten min! Kunne anbefalt dette hotellet, og noe av det beste jeg har vært på. Hver eneste dag ble jeg møtt på av personalet, der de snakker med oss og spurte om hvordan vi hadde det. Man fikk alltid et smil og det er helt ubeskrivelig hvor hyggelige de var. Spesielt også vakten som sto utenfor hotellet. Vi fikk oppgradert rom, og var så perfekt! Vil gi dette hotellet 10/10

Cons: -badet lagde lyder hele tiden og dosetet falt av

Eider

5 months ago

9.0

5 months ago

8.0

Sousa

5 months ago

9.0

Acomodações, simpatia e rápida prestação de serviços dos funcionários. Muita higiene.

Cons: A comida ao jantar e almoço tinha pouca variedade, mas boa.

Marouane

5 months ago

7.0

Natalie

5 months ago

8.0

It was this hotel is beautiful designed with lots of different areas to relax including the pool area, spa and rooftop. All were amazing with exceptional service across the board so we felt so welcomed to Moroccan culture (even a free complimentary room upgrade and hand massage). Particular mention to ladies on reception and the rooftop bar staff. Even one of the doormen offered to walk us up to find a taxi during an football event that was happening during our stay. Would 100% recommend this hotel and will definitely be staying again.

Cons: The rooms were a little old in places but nothing that was awful and we had very comfy beds!

Romain

5 months ago

9.0

Cons: il faudrait juste refaire les salles de bain

Alexandre

5 months ago

10.0

Il était très bien c’est un hôtel cosy cosy

5 months ago

8.0

L'accueil et la prise en compte de nos dmandes par le personnel

Francesco

5 months ago

10.0

Cordialità del personale e pulizia

Alain

5 months ago

8.0

L'accueil du personnel, la dimension des chambres et l'emplacement

Cons: La piscine est symbolique en cette période (sûrement très appréciable en plein été).

Lucy

5 months ago

10.0

The hotel is about a 10 minute journey from the airport which was great, upon arrival all staff members went above and beyond for me and my partner - taking our bags and checking us in swiftly, we even got our room upgraded to a suite. They were so helpful, anytime we asked any questions they offered advice and they even called us down a taxi on a few occasions. The room was pristine and was cleaned everyday providing new towels. The staff in the downstairs bar were always attentive and the rooftop bar / restaurant staff went above and beyond (thank you to the young man behind the rooftop bar who made us some very tasty margarita cocktails). The hotel is about a 15/20 minute walk to the souks, and is only about a 5/10 minute walk to the new town so the location is great. Would definitely stay here again if visiting Marrakech

Cons: Nothing, was all amazing

ottavio

5 months ago

8.0

Ampiezza della stanza, buon menù della colazione e del ristorante per cena. Ambiente pulito ed accogliente. Palestra discreta, anche se da rimodernare

Cons: La piscina resta all’ombra per buona parte della giornata poiché è costruita circondata ai quattro lati dalle mura dell’hotel. Se cercate un hotel nel quale svagarvi in piscina qualche ora il pomeriggio non credo questo faccia al caso vostro.

Anne charlotte

5 months ago

8.0

Chambre très spacieuse, confortable.

Cons: La clim sui faisait vraiment trop de bruit.

Axel

5 months ago

7.0

Saied Ibrahim

5 months ago

8.0

The hotel room was very good and the staff were all extremely helpful and always ready to help. Had a spa treat with the wife and it was good Fatima and her colleague were very good with the massage. Definitely recommend this hotel

Cons: In my opinion the spa could do with a little improvement in that the jacuzzi was not very warm and the steam room wasn’t either.

Foufouch

5 months ago

10.0

très bel endroit, 20 min à pieds de la place el jemaa fa, ou il y a une ambiance exceptionnelle et aux portes du souk. Le personnel de l hotel, avenant, répondant à toutes vos interrogations avec le sourire. le petit dejeuner était complet, il manquait, sur certains jours, des fruits frais, Notre chambre avec balcon , très spacieuse ., propre et très bien équipée.

5 months ago

10.0

Celine

5 months ago

8.0

Surclassé en suite junior, c'est une bonne surprise en terme d'espace et de calme :-) Beau rooftop (qui ferme tôt hélas). Buffet du petit déjeuner varié et qualitatif. Grand confort des différentes zones "salon" de l'hôtel.

Cons: Trop d'équipements défaillants dans notre suite (prises, lampe etc). Baignoire haute et très glissante.

F

5 months ago

10.0

de vriendelijkheid

Cons: zwembad ligt aan de receptie een restaurant

Will

5 months ago

10.0

The staff were very friendly and provided an accommodating service. I thoroughly recommend this hotel for anyone visiting Marrakesh who wants somewhere within walking distance of the city centre but just far enough out of it to escape it.

Will

5 months ago

10.0

The staff were very friendly and provided an accommodating service. I thoroughly recommend this hotel for anyone visiting Marrakesh who wants somewhere within walking distance of the city centre but just far enough out of it to escape it.

Frederique

5 months ago

7.0

Le personnel

Laurie

5 months ago

10.0

Une superbe expérience dans cet hôtel. Le personnel était vraiment agréable et aux petits soins. L’hôtel est très beau, agréable, proche de toute commodité. Je recommande !

MeganFs

5 months ago

10.0

Hôtel bien situé, personnel très serviable et sympathique. Nous avons profité de la piscine et du rooftop. Nous avions une suite avec un lit et un canapé lit, dans 2 pièces distinctes, ce qui nous a permis d'avoir chacun une chambre (voyage entre frère et sœur). Le buffet du petit déjeuner était bien achalandé et varié. Le service de pressing efficace. Notre seul regret est de ne pas avoir eu le temps de profiter du spa

amira

5 months ago

10.0

L’accueil le service la propreté

Cons: Rien

Suzanne

6 months ago

9.0

Gorgeous place to stay and the staff we super helpful

Cons: It’s a fantastic place to stay

6 months ago

9.0

Situé proche du centre avec un accès facile à toutes les activités et tous les restaurants du centre-ville. Le personnel est très compétent et accueillant.

Mamadu

6 months ago

10.0

El trato del personal, especialmente de Youssef el botones muy amable y la recepcionista Leila también, me han echo sentir como en casa, definitivamente volveré a este hotel!!!! La habitación excelente limpia y con todas las comodidades, Muy recomendable!

David

6 months ago

10.0

The check-in process was excellent, very friendly and professional, thank you Leila!

Michel

6 months ago

8.0

6 months ago

7.0

Le personnel et l’accueil top. Surclassé dans une suite plutôt cool.

Cons: Piscine jolie mais froide.

Jan

6 months ago

9.0

Spacious room (junior suite), friendly bilingual (English-French) staff. The hotel is within walking distance of the historical centre. It features two restaurants, and there are small shops (and other dining options) in the area. The neighbour is quiet and relaxed. A good pick unless you prefer a riad in the city centre.

Alain

6 months ago

8.0

Les chambres sont spacieuses et très propres. Le personnel est vraiment très agréable

Cons: La musique live un peu forte au bar de l'hôtel.

Mahir

6 months ago

10.0

The staff were all lovely and helpful, especially the manager Hajar, who was always attentive to our needs. The balcony room we were provided was extremely spacious and comfortable, and the room service was excellent. The rooftop bar was also a nice place to relax after a long day out. The gym and spa services were also enjoyable.

Cons: The shower did not have much pressure at all, and the water was always cold. The hotel did provide an iron, however it would take a bit of time to arrive, and we weren’t allowed to keep it in the room.

MAKHLOUFI

6 months ago

10.0

L’emplacement idéal, la propreté et le personnel. Rien à dire tout était parfait

Cons: Ras

jade

6 months ago

10.0

Un séjour absolument parfait du début à la fin ! L’hôtel est idéalement situé en plein centre-ville, ce qui le rend très pratique pour tout déplacement. Dès notre arrivée, l’accueil a été exceptionnel : le personnel est d’une gentillesse remarquable, et l’ambiance dans le hall est apaisante, avec une délicieuse odeur et un thé de bienvenue très apprécié. La chambre était spacieuse, impeccable, avec un petit salon cosy qui rend le séjour encore plus agréable. Le petit-déjeuner est tout simplement exceptionnel : chaque jour, une belle variété de plats, des produits frais, et des œufs préparés à la demande, selon vos envies. Un vrai régal ! Mention spéciale également pour le restaurant de l’hôtel : le tajine était un pur délice, digne des meilleurs restaurants orientaux. Même le monsieur chargé de vous aider à trouver un taxi est d’une amabilité rare. En résumé, tout était parfait. C’est sans aucun doute l’un des meilleurs hôtels dans lesquels j’ai séjourné. Je le recommande les yeux fermés !

Jovana

6 months ago

7.0

Gute Lage & grosses Zimmer. Das Personal ist sehr freundlich und das Essen ist auch lecker.

Cons: Im Pool war das Wasser ca. 13 Grad obwohl es draussen 36 Grad war.

Leïla

6 months ago

8.0

Sherpa57847202351

6 months ago

8.0

We recently stayed at Dellarosa Boutique Hotel in a junior suite for several nights and overall had a really enjoyable experience. The ground floor and lobby are beautifully decorated and give a great first impression. The rooms themselves (we stayed in a junior suite) are functional but could definitely use a bit of refreshing, they’re not quite as polished or modern as the public spaces. That said, if you’re planning to stay inside the hotel most of the time, the rooms might leave you wanting more. But honestly, if (like us) you’re using the hotel as a base to sleep, shower, and rest before heading out for adventures all day, then it’s absolutely bang on, comfy, practical, and just what you need. Location-wise, the hotel is very well situated. You can walk to attractions like Majorelle Garden, Yves Saint Laurent Museum, Koutoubia Mosque, Bahia Palace, and Jemaa el-Fnaa in about 20–30 minutes. We ambitiously walked to Koutoubia Mosque and Bahia Palace one day, but with the Marrakesh heat, we honestly felt like we were going to melt into the pavement! After that, we wisely switched to the city’s cheap and plentiful taxis, which cost around 40–50 MAD (about £3–£4). Just a heads-up though: the taxi’s idea of air conditioning is basically cracking open the windows and hoping for the best — but trust me, it’s still miles better than trekking in the sun. Breakfast is simple but solid, cereals, an egg station, croissants, pastries, and basics. Nothing fancy, but it fills you up and sets you up nicely for the day. Overall, Dellarosa is a great-value hotel with an excellent location and truly fantastic staff. While the rooms could benefit from some updates, the warm service and convenience make it an easy recommendation, especially if you’re planning to spend most of your time out exploring Marrakesh.

remy

6 months ago

10.0

L amabilité de l ensemble du personnel

Cons: Rien

Lucas

6 months ago

7.0

Sal

6 months ago

10.0

Selina

6 months ago

10.0

Everything, especially the people. Could not have asked for better service from arrival, meals, spa & departure. Could not fault

Cons: Nothing

FellowTraveler295302

6 months ago

10.0

This is a fantastic hotel within walking distance or a short taxi ride to the main attractions. The staff at the hotel are amazing. They really could do enough for us during our stay. Nothing was too much trouble. The staff were very friendly, professional and attentive at all times. Mohammed on the front desk went out of his way to make sure we had everything we needed and kindly arranged for a late check out at no extra charge because we had a late flight back home. This was my second stay here and I can’t wait to go back again! Highly recommended, don’t think twice book now!

WeR2

6 months ago

8.0

The location was great, and everything was located in the vacinity. The staff were great friendly always willing to help.

Salah

6 months ago

10.0

YANN

6 months ago

10.0

Emplacement idéal pour visiter Marrakech et ses alentours, proche des Restaurants et lieu de fêtes ! Hôtel plein de charme et très bien décoré ( très beau Rooftop avec vu sur l’Atlas) chambre très confortable. Personnel au petit soin, poli ,agréable ,réactif ! Mention spéciale à l’équipe de manager jeunes ,dynamiques et très organisés. Très bon petit déjeuner!

Cons: Rien

Evane

6 months ago

10.0

Hôtel au top, personnel aux petits soins. Mention spécial à Hajar.

Cons: Ras

Adela

6 months ago

8.0

Rosa

6 months ago

10.0

O hotel é muito bom, bem localizado, o quarto era grande, cama confortável. Os funcionários super acolhedores. Muito boa experiência.

Maurina

6 months ago

10.0

eiliso424

6 months ago

8.0

A great location. Hotel public areas are lovely and renovated in a modern Moroccan style. The bedrooms are tired but very clean, with everything you need, including comfortable beds and choice of firm or soft pillows. The staff were all super friendly and very helpful. We really enjoyed the spa, the atmosphere, staff and treatments were fabulous. A great choice at breakfast to suit all, including choice of eggs, omelettes. A second coffee machine maybe needed at busy times and always to have Moroccan tea available. We only ate in the hotel on our arrival and were disappointed with the food. There were many restaurants locally with fabulous food and we were spoilt for choice.

Amine

6 months ago

3.0

Aleksei

6 months ago

8.0

hippo12342017

6 months ago

4.0

Booked junior suite and was allocated a room (#103) on first floor which although large and clean was very tired and nothing like the renovated rooms on the photo’s. 2 windows didn’t lock and neither did the safe so called maintenance, they came quickly, repaired windows but safe had to be replaced. Safe wasn’t fixed so you can just pick it up and walk away with it! Went for drinks on rooftop top bar, waited well over an hour for a glass of wine (which was served warm) and another 15 minutes for my daughters mint tea. Eventually found staff to ask where our food was (order was placed the same time as drinks) and the order had never been placed. I spoke with the bar manager, Ilyias about this and he said they were very busy downstairs and had problems in the kitchen. None of this was conveyed to customers to manage our expectations. I never saw him carry any drinks or food or indeed do anything to help the situation. I told him it was unacceptable yet instead of apologising for the bad service he just blamed it on other members of staff. He even insisted we paid for the 2 drinks we’d waited forever for! We had been up since 2am that morning and wanted to go to bed so we ended up buying crisps and crackers from the grocery store downstairs for our first evening. Not the best first impression of hotel. The next morning Mehdi the F&B manager apologised for the bad service and agreed to waive the bill for the glass of wine and tea, he also said he would give us a drink on the house which we took the next evening but this was not honoured by him at check out and he refused to discuss. Again, not the service you would expect from a manager. Breakfast is equally unimpressive and chaotic. No labels on any of the food so everyone has to lift lids off hotplates to see what’s inside, this also doesn’t help anyone with allergies as you have to guess what you eating. Not enough service spoons, tongs etc so you have to borrow from other sections (again not good for guests with food allergies). Lots of staff about and some busy clearing tables, refilling coffee machines etc. Buffet didn’t seem to get replenished. In 4 mornings I only saw the egg station manned once. Every day I had to ask for plates, coffee cups etc. This is basic good practice as breakfast is usually the busiest time in any hotel. Surely the General Manager should be around at breakfast time as in most other well run hotels? We arrived back from the Atlas Mountains one day at 5:30pm to find our room hadn’t been cleaned, we just ended up asking for clean towels, one of those although clean was badly stained so we didn’t use it. Although there are a lot of negatives, the hotel itself is nice and clean and in a good location (about 20 minutes walk from the Medina). The staff were lovely, vey hard working and always had a smile. Hajar the guest relations manager was very good and did her very best to apologise and make amends for the inadequacies of the other managers.

Eric

6 months ago

8.0

Very friendly staff, nice rooms and good looking hotel. Nice view from the rooftopbar.

Cons: Breakfast was good but not a very wide range of products. Jus d’orange was great!

Semih

6 months ago

8.0

Andrea

6 months ago

8.0

Charles

6 months ago

7.0

Really nice hotel , very clean with friendly helpful reception staff . Small convience store right next door which came in very handy indeed.

Cons: Would of preferred a little bit more selection for breakfast, although well set out and quite adequate.

Nadir

6 months ago

8.0

Kaja

6 months ago

10.0

Nadia

6 months ago

7.0

Pretty and clean and well decorated. Also smells amazing, greeted with tea and a big smile

Cons: No kettle in room, sauna room was barely hot, they took forever to bring an iron to my room. Had to call 5 times.

Deschamps

6 months ago

7.0

L'emplacement

Cons: Le restaurant et la restauration et la piscine pas chauffée et à l'ombre

Adil

6 months ago

7.0

myriema

6 months ago

9.0

chambre piscine

ERCAN

7 months ago

8.0

Emilia

7 months ago

10.0

Wow

Cons: Wow

Karin

7 months ago

9.0

Sehr gute Lage und Personal wirklich freundlich und hilfsbereit!

Cons: Beim Abendessen war Büfett leer.

Romain

7 months ago

10.0

Francisco

7 months ago

8.0

Rodrigo

7 months ago

5.0

The building has potential and is really nice. The staff from the breakfast were really nice and helpful, as well as the room cleaning staff.

Cons: They give us a bedroom that was not prepared for the customer, towels on the bathroom floor, the rubbish bin with debris… Some workers from the staff were a little disrespectful

Sofia

7 months ago

7.0

Francois

7 months ago

6.0

L’emplacement

Cons: Hôtel décoration triste

vero

7 months ago

9.0

Accueil personnel très agréable et serviable.joli décoration.soin hamam avec fatima et souad.

Cons: Le petit déjeuner pourrait être plus varié ( 3 petits déjeuners pris...pas de galettes marocaines ...dommage)

Milena

7 months ago

10.0

Seamless stay helpful stuff and great atmosphere ❤️love the spa area 🌟🌟🌟

Abdellatif

7 months ago

7.0

Berengere

7 months ago

9.0

alizee

7 months ago

9.0

manon

7 months ago

4.0

Pas loin du centre ville . Le spa

Cons: Accueil très désagréable par un employé . Le ménage était pas top , pour un étoilé le carrelage au sol était cassé , le wc aussi hotel bruyant le soir .

mangosong

7 months ago

6.0

We were on a tour, so not our pick of hotels. I've been to Barcelo in mexico, and also not my favorite, but I figured hopefully this would be different. The lobby, gorgeous. Loved the attention to detail. Loved the tea they brought us. Unfortunately, the room... first it started off when they checked us in, they thought we were supposed to have two separate beds. No? Second, you know when you have a table that wobbles, that was my bed, because oh yes, it seemed like they pushed two beds together. But yeah, wobbly bed. Then the aircon wouldn't stay on. Also, ran out of toilet paper, because not full rolls. Luckily our friends had double booked, so we stayed in their room with the unwobbly bed and working aircon. As for the staff, my husband had tripped in Rabat and badly hurt his foot. The staff was fantastic, and let me take a plate of breakfast food to the room because he was unable to walk. They also brought him some ice for his foot as well as checked in on him in case he needed anything while I was out.

Sophia

7 months ago

8.0

Nous avons apprécié la gentillesse de tout le personnel de l'hôtel. toujours souriants, toujours aimables, et toujours disponibles pour le moindre renseignement. Le Patron peut remercier ses employés car vraiment ils ont été tous sans exception aux petits soins. Il a une équipe au top, j'espère qu'il en est conscient. Merci beaucoup pour avoir contribué à rendre ce séjour magique. Malgré l'eau un peu fraîche notre fils s'est baigné dans la jolie piscine. Nous avons apprécié notre suite Dellarosa où nous avions une vue quasi à 180° de puis la terrasse. Les chambres étaient décorées dans les règles de l'art Marocain et l'hôtel en lui même était majestueux. Nous avons apprécié être en dehors du brouhaha de la Medina, tout en étant proche de la place Jemna ainsi que de pouvoir aller à différents restaus à pieds. De plus voyageant avec deux ados, nous avons apprécié nous sentir en sécurité dans ce quartier lorsque nous nous baladions le soir.

Cons: Ce qui va suivre est vraiment pour chipoter, car nous avons apprécié notre séjour. Ceux sont juste quelques petits points d'améliorations pour que tout soit parfait. Bien que l'entrée de l'hôtel et les parties communes soient vraiment majestueuses, notre chambre mérite de petits travaux concernant les carreaux cassés au sol. La chambre était propre par contre au niveau du sol nous sentions à des endroits des petits morceaux de carreaux qui faisaient comme des cailloux. Le dernier soir l'eau avait du mal à s'évacuer de la douche à l'italienne. Il n'y a pas de plateau bouilloire dans la suite, je trouve cela dommage, mais peut être que cela ne se fait pas au Maroc. Au niveau de la nourriture, le petit déjeuner était basique (merci tout de même pour l'ambiance avec le chanteur.) Nous avons diner le soir de notre arrivée sur place au buffet international et nous n'avons pas voulu réitérer l'expérience. Peut être sommes nous tombés sur un soir où nous n'avons pas eu de chance mais bon. Nous avons trouvé cela cher 22€/pers par rapport au contenu plus que basique. Cela nous a fait penser au restau flunch. De plus il n' avais ce jour là en tout cas, aucune spécialité Marocaine, ni plat, ni dessert. Je trouve cela vraiment dommage. Pour y gouter, il fallait reserver dans l'autre restaurant où ils ne faisaient que du Marocain. Pour les jours suivants, nous avons trouvé notre bonheur dans les différents restaurants autour de l'hôtel et avons fait des découvertes extra à des prix défiants toute concurrence.

MATTHIEU

7 months ago

10.0

Hotel agréable, personnel aux petits soins. La chambre était spacieuse, très propre. Nous n'avons passé qu'une nuit mais c'est un très bon point de chute.

wouter

7 months ago

4.0

Wel positief: de ligging is goed en het personeel was vriendelijk.

Cons: We verbleven hier slechts één nacht voor onze terugvlucht, maar het hotel viel helaas wat tegen. De kamer was verrassend groot, eigenlijk zelfs te groot, waardoor het wat sfeer miste. De badkamer was oud en aan vervanging toe. Wat ons echt stoorde was de herrie in het hotel; slapen was daardoor nauwelijks mogelijk, wat vervelend was met een vroege vlucht voor de boeg.

CHRISTOPHE

7 months ago

10.0

L'accueil, les infrastructures (spa, salle de sport), le petit déjeuner et le personnel au petit soin

Cons: Le prix de la demi pension proposée

Chrystel

7 months ago

7.0

Son emplacement

Cons: La literie est un peu dure

JeannieD_12

7 months ago

2.0

This hotel is located in a good spot in Marrakesh Morocco, but it is a terrible tired and poorly maintained hotel that needs major renovations. I am a world traveler and I do not need anything fancy, but I want things to work and have a decent bed and pillows for a good nights rest. When I arrived at this room for three nights the bathroom smelled like sewage. By the third day the smell was still there and I had a sore throat any time I was in the room that disappeared once I left the room. They had a handheld shower that was so high up and facing the wall that I had to ask for somebody to adjust it as I was too short. To reach it. The refrigerator was broken, and they brought in a new refrigerator that froze all my water bottles to solid ice. The hairdryer was broken. The food for dinner was barely edible and fairly cold and not even warm. The breakfast was decent and the omelette was good. Whenever I requested help or assistance I had to ask 2 to 3 times before anybody followed through with any of my requests. The bed was OK and all their pillows were awful. I would not recommend this hotel for anyone. Please remodel and make sure things work.

Eric

7 months ago

9.0

Très belle chambre. Personnel très aimable et responsable (Illiesse) aux petits soins. Bar et animation très sympa.

Cons: Piscine très froide.

ZAKI

7 months ago

7.0

Jacqueline

7 months ago

6.0

Pleased with the room upgrade Unfortunately it was really windy when we stayed so couldn’t make use of the balcony The band and music in the bar was a pleasant surprise

Cons: Very poor communication Choose this hotel as the pool looked nice unfortunately it was not in use when we got there Would have chosen another hotel we had known the pool was closed Not much choice at breakfast and the coffee from the machine was undrinkable

Marie-Sylviane

7 months ago

8.0

Très bon emplacement. A proximité des lieux incontournables à pied.. Accueil chaleureux. Le spa et les massages au top!

Cons: Dommage que la piscine n'était pas chauffée

Anneroos

7 months ago

9.0

Sfeer van het hotel en de locatie.

J

7 months ago

8.0

Vera

7 months ago

9.0

Weekje in het hotel gezeten en het personeel was erg aardig. Schoon, vriendelijk en op een goede plek!! Absolute aanrader.

PHILIPPE

7 months ago

8.0

Ludy Anne

7 months ago

8.0

Hotel was clean with good amenities. Breakfast buffet, lunch and dinner buffet. Though we didn’t avail the lunch option but the breakfast and dinner buffet were goo value for money with several options. The location is great. Within walking distance of the attractions. 2 mini grocery stores just outside and money changer just a block away. There was also a hotel bar with really good singers. Hotel staff were amazing. Very friendly and helpful staff.

Yassine

7 months ago

4.0

Christine

7 months ago

9.0

Jacques

7 months ago

8.0

L'accueil très chaleureux, l'emplacement idéal pour visiter, la disponibilité et le dévouement de l'ensemble du personnel. Un merci particulier à Ellias!

Cons: La literie pourrait être améliorée en ayant au moins 2 choix d'oreillers. Le déjeuner pourrait être un peu plus élaboré. Malgré cela, j'y retournerais demain!

Rafael

7 months ago

10.0

Karin

7 months ago

9.0

Sehr schönes Hotel, gute Lage. Nettes hilfsbereites Personal. Gute Massagen.Gutes Frühstück. Reichlich Auswahl.

Cons: Abendessen war Buffett. War leider bereits aufgegessen. Eher spärlich. Nicht ratsam. Zimmer riesig, nur gab es keinen Duschvorhang, sodass das ganze Bad schwamm.

Alia

7 months ago

10.0

Tahir

7 months ago

8.0

Lenon

7 months ago

10.0

Andrea

7 months ago

7.0

A személyzet nagyon kedvesek voltak. A szálloda elhelyezkedése jó volt. A reggeli elég szerény volt. A SPA részleg és a Hammam extra költség ellenében sem volt valami fantasztikus.

Luca

7 months ago

8.0

David

7 months ago

8.0

Jade

7 months ago

8.0

Nous avons adoré Elyass qui a été très gentil avec nous et toujours à l’écoute . Nous avons été surclassé, ce qui a été super. Le Jacuzzi était super. Le petit déjeuner était copieux également.

Cons: La salle de bain où le jet d’eau ne marchait pas vraiment ainsi que le température de l’eau. Et le rappel quotidien des serviettes. Sinon dans l’ensemble tout était bien!

Donal

7 months ago

9.0

Anneroos

8 months ago

10.0

Schitteren hotel , heel sfeervol, aanrader

Yani

8 months ago

9.0

Ellis

8 months ago

7.0

Hannah

8 months ago

10.0

simon

8 months ago

7.0

Good location Good breakfast Close to airport

Cons: Swimming pool out of action

backagain60

8 months ago

8.0

We stayed in this pleasant hotel in Marrakech for 4 nights. We didn’t want a Riad in the middle of the city, although lovely we didn’t want to have to navigate narrow cobbled streets with our luggage. The Dellarosa was perfectly located for us, a taxi straight to the door yet within easy walking distance to the old city through a lovely park. The staff are very friendly and welcoming and any minor issues were resolved quickly. We had a junior suite that gave us some extra space with a good balcony. We found the bed uncomfortable and there was no mattress protector. We mentioned this to reception and when we were next in the room, they had added a mattress topper and a flat sheet. There is a small pool but we didn’t use it so can’t comment. The spa is lovely and treatments are very reasonable. I had a very good full body massage that was half the price I would pay at home. There is a small bar and 2 restaurants. The only disappointment was the food and restaurant service which was a bit hit and miss. We were given a set 3 course menu with a choice of 2 starters, mains and desserts. The choice was limited and on one occasion I couldn’t eat any of the starters so just had a roll. They don’t understand the concept of a side plate for bread as we always had to ask for one. Portions were small and the best dinner we had was on a night when they served a buffet as the other restaurant was hosting an event. By the second day they had run out of glasses of red and white wine and diet coke, they only had wine by the bottle. The restaurant manager did take this on board and explained that stocks were low as it was the month of Ramadan but this should have been planned for. Breakfast was basic too with limited cereal and choice of bread. The second day they had run out of croissants and pastries. The toaster is very strange. On the whole it was a good 3 star hotel that I would recommend for a short break.

Sanna

8 months ago

9.0

Camila

8 months ago

10.0

Ellen

8 months ago

8.0

K5008NZjosephe

8 months ago

8.0

Stayed with three friends for 3 nights. Good location 15 minute walk from main square out of the bustle. Clean room and friendly helpful staff. Breakfast was fine although better fruit selection would be good. Didn’t use the spa, gym was adequate but dark as situated in basement

christine

8 months ago

9.0

Hotel was great, staff very welcoming and helpful

Charlotte

8 months ago

6.0

L'emplacement, l'amabilité générale du personnel, la superficie de la chambre, la vue sur l'Atlas.

Cons: Aucune information lors de la réservation était indiquée concernant les travaux de rafraîchissement que l'hôtel ferait lors de notre séjour. La piscine était donc inaccessible alors que nous avions choisi le Delarossa spécifiquement pour cet équipement. Aucun geste commercial de la part de l'équipe qui aurait pu, en compensation, lorsque nous leur avons signalé que nous étions très déçus nous offrir par exemple l'accès au hammam. Le petit déjeuner est correct mais nous nous attendions à mieux pour un 4 étoiles. La chambre était spacieuse mais les équipements ont mal vieilli et un rafraîchissement devrait être envisagé (surtout dans la salle de bain : joint de la douche, carrelage abîmé). Matelas correct, sans plus.

Courtney

8 months ago

1.0

Cons: The pool was empty and being refurbished which was not mentioned whatsoever. My friend and I solely booked this hotel due to the wonderful garden and outdoor pool facility. Unbeknown to us, the pool was empty which left us with great disappointment upon arrival. We had to pay for a taxi to and from another hotel as well as a pool day fee which we were not expecting to do. If we had been informed beforehand we would not have booked this hotel. This experience was NOT what we paid for and I believe compensation is in order.

Alwyn

8 months ago

7.0

The welcome and friendliness of staff. Leila couldn't have been more helpful and made our room cgange very easy for us. Hotels is in a good area, and you can walk to the old town in about 15-20 mins. Excellent breakfast cafe next door.

Cons: All the ratings given are for the room we spent most of our stay in. The 1st room offered though really large, was poor, semi basement, dark and bathroom in need of a refit. The wines at the Dellarisa were a bit of a shock (can only drink alcohol in Hotels during Ramadan) they're well over priced. Apprix £24 for 2 small glasses. And restaurant pricy too.

Sharon

8 months ago

9.0

Fijne kamers, bedden waren goed en op de hoek een heerlijk restaurant waar je kan ontbijten. Locatie is top en centraal

Cons: Als ik dan iets moet zeggen de straal van de douche

Bertrand

8 months ago

10.0

Situation idéale proche de l'hivernage. Le SPA est top et les massages magnifiques.

Pave

8 months ago

10.0

La chambre était très spacieuse, très agréable et très calme. Le petit déjeuner très varié et plus que. copieux. Il ne faisait pas assez beau et chaud pour profiter de la,piscine qui avait l.air très agréable, tout comme le jardin. Le personnel était très attentionné et à l’ecoute. Toujours disponible et aimable. Un véritable plus pour un séjour réussi. Tout particulièrement Elies très courtois et de bon conseils et toujours avec le sourire.

Cons: Le manque de rangement dans la salle de bain. Une petite étagère serait la bienvenue, ainsi que des crochets ou patères pour suspendre les vêtements.

Paola

8 months ago

6.0

Camere molto grandi e pulite, la struttura molto carina. Personale abbastanza disponibile.

Cons: La poca chiarezza nei servizi e nei costi. Docce e lavandino otturati. Ho prenotato due camere per 3 persone, 1 risultava colazione inclusa, l’altra no. Colazione non all’altezza per il prezzo.

Jessica De Cerqueira

8 months ago

10.0

O café da manhã estava maravilhoso, todos os funcionários foram extremamente simpáticos, especialmente o Elias, muito cordial e super preocupado em saber se estava tudo bem conosco e com a nossa estadia. Espero voltar no verão para aproveitar ainda mais os espaços desse maravilhoso hotel 😍

Vanessa

8 months ago

8.0

M Esther

8 months ago

7.0

Buena ubicación

Trond

8 months ago

5.0

I am a wheelchair user.The staff was helpfull, but many of the facilities were not accessible

Cons: Accessability

francis

8 months ago

8.0

Cons: Pas de prise de courant dans la salle de bain Les ouvertures notamment la porte fenêtre est vétuste et ne ferme pas correctement

Nithin James

8 months ago

8.0

We had an excellent welcome at the hotel by reception. They were happy to accommodate our early check-in and even got us a free upgrade to a suite . All staff were friendly and took care of all our needs very professionally . Iliass, who is the guest relationship manager, was always available to address any queries we had in the hotel or around Marrakech. He has done a fantastic job. I recommend this hotel to couples or families visiting Marrakech.

Cons: Nothing

Alexandra

8 months ago

9.0

Hotel and rooms were very clean and comfy

Cons: There were not too many options for the breakfast. Also staff would take a long time to help with our request

Morten

8 months ago

10.0

Alt

Cons: Intet - okay. Rooftop terrassen måtte godt have været åben og igang

Mehdi

8 months ago

5.0

L’emplacement dans le centre-ville de Marrakech, la gentillesse du personnel

Cons: Les équipements sont vieillot vétuste. L’hôtel a besoin d’un bon rafraîchissement pour avoir la mention quatre étoiles.

Katharina

8 months ago

10.0

The breakfast was incredible and the staff was very friendly. Particularly the young lady at the reception was a gem. Also Elias kindly asked about my stay.

Cons: The weather....

REMY

8 months ago

7.0

Accueil

Cons: Pas assez propre ..

Marine

8 months ago

10.0

Nous avons adorer cet hôtel, bien situé puisque nous nous sommes rendu à pied à la médina plusieurs fois ( environ 15 min ) nous avons pu nous détendre et apprécier le cadre très chic malgré un prix assez bas des chambres, le ménage était impeccable, l’odeur subtil de rose dans l’hôtel est très agréable, le personnel est au petit soin et très gentil, nous avons également rencontrer le manager Iliass qui a été adorable, il a répondu à toutes nos questions, nous a donner des conseils et nous a très bien reçu, nous avons aussi manger dans les deux restaurants en soirée qui sont de très bon rapport qualité prix et copieux, si nous devions revenir à Marrakech nous reviendrions avec grand plaisir dans cet hôtel.

Manzolli

8 months ago

8.0

Fayrouz

8 months ago

5.0

La modernité des espaces communs dans le hall, le service des hôtesses au hamam, massage et coiffure.

Cons: Le claquement des portes de chambre bruyant et incessant, bruit de talons vers 4h du matin, son des sms de la femme de ménage dans le couloir, chambre « privilège » avec vue sur cour de la maison voisine… En plein ramadan, aucune possibilité d’avoir un thé à la menthe en chambre après 22h.

Marc

8 months ago

7.0

zeer goede ligging en heel vriendelijk en hulpvaardig personeel

Cons: ontbijt stond niet altijd klaar 's morgens om 7 u ; wel belangrijk voor gasten die op uitstap vertrekken

Benoît

8 months ago

8.0

Jos

8 months ago

8.0

Lasse

8 months ago

7.0

Bra personal men mycket stänkt under ramadan och märkliga öppettider. Men det är ju också en annan kultur så bra för övrigt

Cons: Mycket stänkt och svårt att anpassar sig för ramandan

Emma

8 months ago

10.0

L’emplacement, le personnel au petit soin

Elliot

8 months ago

10.0

From the moment we arrived to the moment we left we couldn't find a fault with the hotel or the staff. The staff gave us a free upgrade on arrival and were very attentive throughout our stay. The service in the bar was also excellent. The room was extremely nice with a very comfortable bed and the area was very quiet at night.

Cons: N/A

Gino

8 months ago

6.0

All'arrivo ci hanno offerto un upgrade gratuito ala junior suite. La struttura dell'albergo è molto bella. Il personale è gentilissimo

Cons: Il bagno ha solo la vasca senza possibilità di fare la doccia in piedi. Il bidet schizzava acqua fino a metà schiena La colazione era piuttosto scarsa di dufault poi sono mancate le uova, il burro e altre cose di base.

Elise

8 months ago

10.0

Le personnel est à votre service, toujours, souriant est toujours bienveillant

José

8 months ago

8.0

Gostei da decoração em geral, das áreas comuns, pátios, recepção e bar. O staff foi sempre muito atencioso e disponível. Devemos também agradecer a atitude excelente do diretor ao nos oferecer serviço de spa quando nos queixámos do pequeno almoço.

Cons: O que não gostei foi do pequeno almoço, para além de faltarem alguns alimentos a partir de uma certa hora já não faziam reposição e tive que ir tomar o pequeno almoço fora do Hotel por 2 vezes.

suley1981

8 months ago

5.0

Good location and big hotel

Cons: The smell of sewage all inside the hotel daily, bathrooms are dated with lots of flies, tiles under the outside windows falling down, which is very dangerous.

majalhiam

9 months ago

10.0

We went to Morocco and stayed at Dellarosa Hotel. It’s a perfect location for both taxis and first time visitors. Beautiful hotel with Impeccable customer service. Mohamed Chami! If fate allows your paths to cross, your vacation to Morocco is approved by God. Chami is an angel walking on earth. An angel you can meet at Dellarosa. His welcome tea is the best I’ve ever had. You can tell he prepares the tea with all of his heart. He also has a gift to connect with people, which is why we want to go back to Morroco tomorrow if possible. He has a passion to share and teach about his beautiful culture. We are grateful to have met Chami during our sejour in Marrakech. Thank you Chami! Thank you Dellarosa hotel team.

Thecla

9 months ago

8.0

vriendeijkheid personeel

Cons: ik had wat meer traditioneel verwacht qua maaltijden, ontbijt erg druk, veel brood, dadels etc op

shagitaandedwinr

9 months ago

10.0

Great stay with excellent service! We stayed in this hotel for a few days in January. The overall atmosphere was very pleasant. A special hospitality staff, especially Zahra. She was super caring and incredibly friendly. Her hospitality and herbal drink helped me and that made our stay extra special. S. Ramdas

F

9 months ago

10.0

Heel proper, modern, super vriendelijk personeel ! Hele goeie matrassen !

Cons: Nog ligbedden op de rooftop en ik een 10/10 ! Ik kom zeker terug om bij jullie te verblijven

goel

9 months ago

10.0

Location, ambience!!

Françoise

9 months ago

10.0

Super ultra vriendelijk personeel ! Ik had een standaard kamer geboekt en kreeg een update naar een suite. Doe zo verder !

Cons: Ik mis ligbedden op het dakterras

Melania

9 months ago

10.0

Personale molto disponibile e gentile. Letto comodo anche se un po’ corto. Colazione abbondante e buona.

Cons: Frigo in camera senza neanche una bottiglietta d’acqua dentro.

Paul

9 months ago

7.0

The hotel was in a great location 25 mins walk from the medina

Cons: The pool and seating area was only in the sun for around 2 hours a day in the morning the rest of the time it’s in complete shade. I never used it or spotted anyone using it. I had issues with my air con in my room after reporting it twice it was still not fixed

Giulia

9 months ago

8.0

Jimmymac708

9 months ago

8.0

Just back from a 4 night stay with my Sister. We had the best time. Fab hotel with an amazing rooftop terrace. Our room was a bit tired but was clean with daily housekeeping and beautifully comfortable beds and everything we needed. Wish we’d asked for a balcony, next time though. We had D,B&B, the food was lovely. Anna who made my omelettes every morning was like a ray of sunshine 💖 All the staff were warm and welcoming. Dellarosa was within walking distance of the medina and most attractions. The little shop next door for essentials was handy. We did all the touristy things which was well worth it. The hammam we had was fantastic. Marrakech is beautiful and chaotic. We felt safe and I would recommend this gorgeous city to anyone. Dellarosa we will be back!

HS394

9 months ago

8.0

We arrived as a family of four and stayed for 3 nights. The hotel main reception areas were styled beautifully. We stayed half board and the food was a good mix, omelette station was good. Drinks a bit pricey but wine was good quality. The junior suite was big enough but tired looking and water like warm plus the windows did not have safety locks which concerned as travelling with a 5 year old. However, the staff were fantastic and couldn’t do enough to help, even brought me up a kettle for my hot water bottle. The hammam and massages were amazing and also offered a hair wash and blow dry afterwards which I thought was very helpful. Hotel has a shop next door selling food, water etc with a very friendly cat! Local eateries were excellent and only a short walk to Katoubia and the souks. All in all a very wonderful stay. Thanks Delarosa!

Onur

9 months ago

9.0

Caroline

9 months ago

10.0

Carlos

9 months ago

10.0

The staff was just amazing.

Fall Mullet

9 months ago

7.0

NENAD

9 months ago

7.0

Lobby and restaurant area are very good

Cons: Rooms are looking much lower rate than declared

Samira

9 months ago

10.0

Das Personal ist sehr freundlich zu sehr zuvorkommend. Die Zimmer sind super und sauber. Wir hatten eine wunderschöne Terrasse dazu mit Blick auf den Pool. Ich würde die Unterkunft immer weiter empfehlen..

Cons: Das einzige, was negativ ist, ist dass es leicht hellhörig ist und man Abend und morgens alles auf dem Flur hört

Benjamin

9 months ago

10.0

J’ai été surclassé à ma grande surprise 👌🏽

Stuart

9 months ago

10.0

Sofiane

9 months ago

8.0

Cindy

9 months ago

9.0

Le personnel

Cons: Les détails de la chambre

Zahra

9 months ago

10.0

The property was quiet

Cons: The fact that our room had no heating, but the stuff was kind and he made us change the room

Nadine

9 months ago

6.0

Ruhige Lage, Hotel ist sehr schön eingerichtet.

Cons: Die Zimmer sind eine Katastrophe, alles ist abgenützt und schlecht geflickt. Duschen überschwemmet das ganze Bad. Die Zimmer sind recht klein. Fühlte mich nicht wohl im Zimmer. Das ist wirklich sehr schade, da das Hotel sonst schön ist. Wir waren nur für 1 Nacht da, dann wars ok.

Carpinna

9 months ago

5.0

The staff were very attentive, helpful but the hotel needs some serious TLC.

Cons: Drain smell, roof terrace in desperate need of renovation. Hammam was cold not hot & steamy (massage was good). Should be a 3 star not 4.

Ali

9 months ago

10.0

Danny Abbas

9 months ago

10.0

Natividad

9 months ago

9.0

El personal muy amable y la amplitud de la habitación y las instalaciones

Cons: Las luces en general y en particular en la habitación era demasiado tenue

Via Golovko

9 months ago

7.0

Danny Abbas

9 months ago

10.0

Personalen på hotellet är alla hjälpsamma. Rummet har uppgraderats från standard till svit. Det finns två restauranger och maten är god. Det finns en bar på taket av hotellet fram till klockan sju, och det finns en bar på bottenvåningen med mycket professionella människor. Dryckerna är mycket bra och till rimliga priser. Väldigt nära till allt

Warda

9 months ago

8.0

Läge och personalen.

Cons: AC ljud på natten.

Stephane

9 months ago

9.0

Le personnel très accueillant, hôtel idéalement situé, à 25 minutes de la médina et des jardins Majorelle.Le quartier est très bien entretenu. Concernant l hôtel les chambres sont nickel, spacieuses, la literie très confortable.Le buffet du petit déjeuner est très varié.Le personnel aux petits soins des clients.Si vous hésitez ne réfléchissez plus .

Cons: Par manque de temps ne pa avoir profité du SPA.

Sharuja

9 months ago

9.0

The staff were amazing, we went for my cousins birthday, they greeted us before we entered and provided us a free upgrade. There’s so much within the hotel.

Cons: The shower water did smell a little funny, but otherwise the hotel and spa was amazing

Fatima

9 months ago

10.0

Tutto perfetto! La pulizia eccezionale e lo staff era gentilissimo, tutti bravissimi davvero!

mohamed

9 months ago

1.0

Rien du tout, c'était une mauvaise expérience

Vatsala

9 months ago

9.0

John Halliwell

9 months ago

8.0

The room was very spacious and clean. The staff were very friendly and the welcome they gave us on arrival was amazing. The breakfast was very good. The bar staff could not do enough for us. The locations was perfect for us near enough to the Medina to walk there but away from the busier parts of the city. It was near to the start of the marathon which was the reason for our visit.

Cons: The bathroom facilities were a bit outdated and the shower lukewarm which we guessed may be due the heating being solar and we visited in January when there are less hours of sunshine .

Cherkaoui

9 months ago

8.0

Above all,the exceptional friendliness of the staff members,a special mention to Mr Kamal who definitely "pampered us" and who proved to give the best image of the Moroccan hospitality professional,👏 plus the comfort of the facilities as a whole.

Aoife

9 months ago

10.0

The staff were absolutely brilliant. I have never met more accommodating or kind people. Highly recommend

Qazim

9 months ago

5.0

Die Umgebung

Cons: Alte Zimmer, Alte Möbel, keine Hausschuhe verfügbar, nur eine kleine Wasser in verfügung gestellt, Heizung in Zimmer zu schwach, bei Ein -Checken haben wir mehre als 20 min warten müssen trotzt, nach 14:00 und niemand war a warte. Spa und Wellness gegen gebühren. Zimmer nicht gut Isoliert etc.

David

10 months ago

4.0

Bed comfortable and the staff nice at reception

Cons: Very noisy at night could hear people shouting and raised twice with staff on two different nights Could hear chairs moving as they would squeak along the ground Cleaners come into the room with no warning just open the door. No do not disturb signs

Najoua kouhkouh

10 months ago

7.0

Adil

10 months ago

10.0

Najoua kouhkouh

10 months ago

6.0

Cg

10 months ago

8.0

Hôtel très bien situé. Prestations de qualité. Personnel serviable.

Felicia

10 months ago

9.0

Super vriendelijk en behulpzaam personeel. Het hotel heeft veel faciliteiten zoals een spa, sportschool, restaurant, zwembad en dakterras. De locatie is perfect tussen het oude en nieuwe gedeelte. Wij hadden een ruime kamer met iedere dag schone handdoeken en de kamer werd opgeruimd.

Cons: De kamers zijn aan de gehorige kant, als je daar snel last van hebt raad ik oordopjes aan.

Esther A

10 months ago

7.0

Lars

10 months ago

8.0

Alessandra

10 months ago

8.0

la struttura è davvero molto bella. personale super accogliente, gentili sorridenti e disponibili.

AUTUORI

10 months ago

7.0

Chambre spacieuse et l emplacement

Cons: La literie très dur et les joints de la baignoire avec moisissures

Tavares

10 months ago

9.0

La gentillesse du personnel,

Cons: Ras

Bruchon

10 months ago

9.0

Samuel

10 months ago

9.0

Sauvage

10 months ago

10.0

Gabriella

10 months ago

9.0

A reggeli szuper jó volt. A környék csendes, de elég közel a nyüzsgő Óvároshoz.

Cons: Kicsit hideg volt éjszaka, de ezt a klímával tudtuk orvosolni. A fürdő viszont hideg maradt.

Leire

10 months ago

9.0

Yasmina

10 months ago

8.0

Florian

10 months ago

7.0

Sehr freundliches Personal Tolle Lage Preis-Leistungs Verhältnis stimmt

Cons: Badezimmer renovierungsbedürftig Frühstück lässt qualitativ zu wünschen übrig (verhältnismäßig für 4 Sterne) Spa-Angebot groß, aber qualitativ beschränkt Restaurant im Hotel absolut nicht zu empfehlen

Amandine

10 months ago

10.0

L'hôtel est très beau. Le personnel accueillant et aidant. Nous avons était surclassé. La chambre est spacieuse, il y a de l'eau chaude avec pression et le lit est très confortable.

Cons: L'absence de bouilloire dans la chambre.

Y Kajee

10 months ago

8.0

The staff were so friendly and welcoming. Breakfast was so good and we were upgraded to a suite. Leila and the guys at the concierge were helpful and pleasant.

Cons: Nothing not to like. Was wonderful stay at Dellarosa.

Zamila

10 months ago

10.0

Lovely hotel, friendly and helpful staff

Emilie

10 months ago

10.0

Hôtel très agréable avec plein de petits coins cosy pour se poser : 2 terrasses (piscine et rooftop), des petits salons. Ça sent bon, on s'y sent bien. Le personnel est très accueillant, nous avons tout particulièrement apprécié l'équipe du bar en fin de journée. Nous avons terminé le séjour par un hammam traditionnel et massage : tout simplement génial ! Nous n'avons pas testé les restaurants préférant sortir en ville mais nous avons goûté les tapas servis au bar et c'était très bon et copieux.

Cons: Le système de clim est un peu bruyant la nuit. Mais ça n'a pas entaché notre fabuleux séjour !

Zhifan

10 months ago

1.0

ugly hotel, ugly people. DON'T Book 1. Someone breaked into my room and leave a gum on the desk. He put the gum on our underwear!!!! 2. We ordered the breakfast but they said no 3. Breakfast cost 100 per person but they charged us 150

Cons: ugly hotel, ugly people. DON'T Book 1. Someone breaked into my room and leave a gum on the desk. He put the gum on our underwear!!!! 2. We ordered the breakfast but they said no 3. Breakfast cost 100 per person but they charged us 150

Cristian

10 months ago

3.0

Breakfast was average, room was dark. Lobby was nice.

Cons: Rooms were not nice compared to the lobby and photos. The TV was very small and not a smart tv, so was not useable. Random people kept coming into our room despite the do not disturb sign, which is terrible for a hotel. We almost never got the room cleaned properly, with towels missing 3-4 times, no toilet paper provided, and often not even cleaned.

Styliani

10 months ago

10.0

Ένα πολύ αξιοπρεπές ξενοδοχείο με εξαιρετικό προσωπικό . Η διαμονή ήταν σε γενικές γραμμές πολύ καλή και έμεινα ευχαριστημένη . Καλό πρωινό και ιδανική τοποθεσία για όποιον δεν θέλει να μείνει σε κάποιο Riad . Αν θα έπρεπε να σχολιάσω κάτι αυτό θα ήταν το κομμάτι της ηχομόνωσης και μια μικρή αναβάθμιση που θέλει το γυμναστήριο . Αλλά αυτά είναι πολύ περιττά όταν είσαι σε διακοπές και σε όλο τα υπόλοιπα ήταν επαρκές. Συγχαρητήρια για την ευγένεια και συμπεριφορά του προσωπικού . Τέλειο σε σχέση ποιότητας και τιμής!

LISA

10 months ago

8.0

L’emplacement est idéal, l’hôtel est joli et agréable, le rooftop et le spa sont très appréciables et le personnel est très gentil.

Cons: Les chambres sont petites et très mal insonorisées, très désagréable d’être réveillé à toutes heures par les clients peu respectueux des chambres voisines, la salle de bain est minuscule. La piscine et les transats sont à l’ombre toute la journée, impossible d’en profiter, dommage car le coin est très cosi. Le café du petit déjeuner est imbuvable, pour le reste pas mal de choix, c’est correct.

christophe

10 months ago

8.0

Très accueillant, bon service au restaurant .

Sergio

10 months ago

10.0

El hotel es espectacular. La atención de los funcionarios muy cordial. Las habitaciones muy amplias y cómodas. La ubicación es perfecta para quienes no quieren estar en el caos de la Medina y a solo 20 minutos andando de la plaza Jema El Fna La zona es muy tranquila y con muchas propuestas gastronómicas de nivel . Sin dudas muy recomendable.

Michele

10 months ago

7.0

La posizione. Ottima. Il palazzo dei Congressi è a due passi, ma anche la Medina è facilmente raggiungibile a piedi

Cons: In camera mancava sempre qualcosa: dai prodotti per il bagno, agli asciugamani, alle tazze per il caffè in camera, ma, seppur con lentezza, il personale ha sempre cercato di esaudire le nostre richieste

shelly

10 months ago

8.0

The hotel is situated on a good location to access the center of Marrakesh, approx 20-30 minutes walk, with convenience shop and ATM closer, and some excellent places to eat nearby.

Cons: Some of the facilities (pool and rooftop bar) were not open/available at the time of our stay (over new year) this information wasn’t conveyed before our stay.

Chelsea

11 months ago

10.0

Everything was just easy and so professional. We arrived and got treated like royalty. Our room was lovely and the bed was massive. The restaurant on site was so good (albeit slightly more expensive than the others in the area). The staff were all wonderful and would do anything to make your stay better. The breakfast was really nice and slightly different every day. The spa treatments were great and well worth the money. The whole hotel was spotless and the location was great! Walking distance from the really busy areas of the city but far out enough to enjoy a quieter experience. They even put on entertainment and a special menu for New Year’s Eve. They really went the extra mile at every stage of our stay…

Cons: Gym needs a slight update but all the machines worked fine.

Bernard

11 months ago

8.0

Hôtel très bien placé dans Marrakech. Personnel très aimable. Très grande chambre (nous avons été surclassés en suite junior...). Bon petit-déjeuner (buffet). Spa de très bonne qualité.

Cons: La salle de bains aurait besoin d'être rafraîchie. Quelques petites lacunes dans l'équipement sanitaire mais le personnel a corrigé relativement vite ces menus soucis.

Mag

11 months ago

9.0

L’accueil et la gentillesse du personnel étaient excellents. Les chambres (standard et suite junior) étaient au-dessus de mes attentes (spacieuses et confortables) Le petit déjeuner bon et varié. Le restaurant cuisine marocaine super

Cons: Tout était parfait

celine

11 months ago

6.0

La localisation de l'hôtel proche d'une de mes amies et bien centrale pour se balader à pieds vers Gueliz, la Koutoubia. Personnel charmant Rooftop très agréable. Buffet copieux et varié du petit-déjeuner

Cons: Problèmes pour régler le chauffage dans la chambre (chambre au nord), manque de patère (pour faire secher les serviettes) dans la salle de bains et pour poser les trousses de toilettes. Manque de lumières La salle du petit-déjeuner est un peu petite pour accueillir tous les clients surtout qu'il y a une forte affluence entre 9H30 et 10H00.

Michael

11 months ago

6.0

Excellent staff. Good breakfast.

Cons: Bedrooms a little tired. In need of updating.

Abdullah

11 months ago

7.0

Wafa

11 months ago

6.0

the location was perfect very close to most attractions and good close by restaurants and small grocery

Cons: the properly rooms in booking are way different than actual the rooms requires a lot of refurbishment and furniture is outdated, I had several windows the rooms, bathroom all weren’t locking

Daniel

11 months ago

7.0

Sabri

11 months ago

10.0

Di Ninno

11 months ago

10.0

Ottimo staff e ottima posizione, a 20 min dalla piazza principale.

Cons: -

nicolò

11 months ago

10.0

ROULET

11 months ago

10.0

Très belle hôtel la chambre est spacieuse et confortable, le personnel est très sympathique et serviable

Cons: Un detail mais notre chambre était au dessus de la piscine et la musique était un peu trop forte difficile de faire une petite sieste Petit déjeuner un peu cher pour le Maroc

Manish

11 months ago

10.0

People were really nice, the guy at the concierge was amazing! He helped with so many things. The rooms were comfortable, the sofa in the living room was nice and comfortable. Bathrooms were clean and the cleaning staff did excellent job every day.

Cons: The double bed was a combination of 2 single beds, and you might feel a gap.

Ahmed

11 months ago

10.0

Magnifique hôtel , super bien situé , il est à quelque minute de marche du mall et de la médina , Tout était vraiment parfait , l’hôtel dispose d’une piscine mais également d’un spa , le personnel a été adorable , tous très gentil bienveillant , je n’ai rien à dire de négatif tout été parfait. nous le conseillons vivement .

Cons: rien

Juul

11 months ago

8.0

COTTIER

11 months ago

9.0

Naima

11 months ago

9.0

Accueil,service Proximité de tout

kayes

11 months ago

9.0

excellent location friendly staff

Hanna

11 months ago

3.0

Eunice

11 months ago

10.0

The friendliness from the staff upon immediate arrival was exceptional. They were so warm and inviting you couldn’t help but smile when in their presence. The cleaning service was great - completed on a daily basis and was pristine. The security were active until very late at night which made us feel safe. The location was top tier. Very close to the strip where you’ll find all the fancy restaurants which great entertainment. The hotel staff were so accommodating and always willing to have a chat. They really made our trip that much better.

Cons: Our bedroom lighting was quite dim, and the bathroom could’ve been better, that is just personal preference.

Samira

11 months ago

9.0

séjours magnifiques personnelles professionnelles surtout l attachée clientèle Nouheila

Cons: parfait le spa je recommande

maximo73

11 months ago

7.0

Lo staff è stupendo. Gentilissimo

Cons: La doccia non era buona. Era un doccino che non permetteva il fissaggio in modo corretto. Per il prezzo di 90€ a notte mi aspettavo meglio! Ho chiesto una colazione al sacco poiché avevo un tour che iniziava alle 7 non è stato possibile. La colazione iniziava alle 7 ma alle 7 erano disponibili solo le bevande

Jamila

11 months ago

9.0

Zeer schoon. Vriendelijk personeel. WiFi deed t zelfs in de kamer goed.

Tarik

11 months ago

10.0

Le personnel est incroyable, l´accueil le premier jour avec du the et des gâteaux pour remplir le document à l´accueil j'ai adoré. Le personnel est aux petits soins. Je voulai faire le hammam, mais j'avais un autre rdv juste après et elles ont pris le soin d´adapter les horaires et les soins pour que je puisse arriver à l´heure. Elles sont à l'écoute et prennent le temps de connaitre nos besoin et chercher absolument à y repondre. Très belles chambre et propre. L´intérieur de l´hôtel est incroyable et nous sommes accueilli avec une odeur de oud.

Cons: Tout s'est très bien passé, rien de négatif et je reviendrai incha'allah pour cela.

jalila

11 months ago

10.0

I was with my students on a school trip to Morocco. The staff, facilities and particularly the warm welcome of the hotel were exceptional. It was beyond my expectations. We had a great time ! Thank you so much for everything. My students and myself enjoyed so much your hotel that we will definitely come back.

Cons: Everything was great

Henri

11 months ago

8.0

Le personnel très gentil et attentionné

Cons: La piscine….

Karima

11 months ago

8.0

Vi likte vennligheten til personalet. De er hjelpsomme, lytter til kunden og er løsningsorienterte når det oppstår utfordringer.

Cons: Vi likte ikke at selv om vi sjekket inn ca. Kl. 19 hadde vi ikke håndklær og dopapir på badet. Vi måtte henvende oss til resepsjonen før vi fikk håndklær og dopapir. Kvaliteten på håndklær er dårlig.( disse bør skiftes ut ). Det var ikke tilstrekkelige stikkontakter på badet for å ta i bruk et tannrensing apparat.8 Vi fikk hjelp og alt ordnet seg til slutt, men vi var slitne pga. en lang flyreise og vi forventet at Basic artikler som hører hjemme til et hotell bad skulle være på plass.

Carlos

11 months ago

8.0

Alison

11 months ago

9.0

Very friendly and welcoming staff. Hotel was clean but some small maintenance issues like missing handrails on stairs. Spa looked excellent, did not use as not enough time. Breakfast was great,plenty of choice. Would definitely return.

Cons: Disappointed that no tea/coffee making facilities in the room. No information about places to see and things to do in Marrakech.

Wang

11 months ago

10.0

Mohsine

11 months ago

5.0

La situation géographique Le petit déjeuner L'accueil

Cons: Très faible luminosité de la chambre J'ai très mal dormi à cause du bruit des équipements Manque de modernité (la suite n'est pas à l'image de la réception)

Stella

11 months ago

9.0

Όμορφο περιβάλλον με χαμογελαστούς και πρόθυμους ανθρώπους

Isabelle

11 months ago

8.0

Emma

11 months ago

10.0

Loved everything about this hotel. It is a true boutique hotel and is beautifully decorated. We had a lovely greeting on arrival from staff offering mint tea and delicious biscuits while we checked in. Our room was nice. Very clean. Comfortable bed. Bar area and pool were great areas to relax. We had dinner in the restaurant. Traditional Moroccan food which was a feast! Served by the friendliest, accommodating staff. Special thanks to Maria who really made us feel spoiled. We would definitely recommend this hotel and will definitely be back.

A. Q. Piracha

11 months ago

10.0

where to start simply awesome experience at Dellarosa Hotel. We had a very long flight more than 17hrs so we requested early checkin by 12pm which was accommodated well. We had our fifteenth wedding anniversary i asked for complimentary upgrade which has been happily done by Mr Mohammed, Miss Leila and Floor Manager i forgot her name 😑. Exceptional welcome by all staff with complementary tea, juices and delicious delicacies. All the staff is extremely polite, helpful and always ready to go extra mile. Our room was upgraded to suite with pool view and it was awesome !!one of our best decision to choose this hotel. Later we moved to Riad in central medina and we regretted that decision. Breakfast is well balanced and delicious. Spa and hammam facilities are very good at reasonable rates!! Location is very good. Good cafes, restaurants and sheesha places are around, the convenience store is just outside the hotel. Very near to train station. And one more thing do able walk to old Medina which is around 2km one way. Straight road, safe track and its flat. So overall all exceptional experience. Use indrive and select taxi not private car for cheap transportation.

Cons: Only pool...it should be heated.

Khalid

11 months ago

10.0

Très belle hôtel, propre et bien entretenu le personnel est sympa et à l'écoute l'emplacement proche du centre ville et des autres quartiers les chambres sont très spacieuse le petit déjeuner est top

Cons: la piscine est quasiment toute la journée à l'ombre

Yannick

1 year ago

8.0

coté tranquillité et proche de tout

Cons: ras

Richa

1 year ago

3.0

The restaurant staff were nice and it is not that far from the center. Nice coffee bar next to the hotel.

Cons: Very noisy room, even if they updated the room it’s far from the standard you would expect for paying this price in Marrakesh. You can have much better at a cheaper rate. Also make sure to double check your change when you pay in cash. The man at the check-in gave us 100dirham less taking advantage of the fact that it was our first time dealing with the local currency.

AWJ

1 year ago

9.0

Heel leuk hotel. Gezellig. Perfecte ligging. Super aardig personeel.

Cons: ...

Mart van de Kreeke

1 year ago

7.0

Aardig en behulpzaam personeel

Cons: Om de 10 a 15 min heel de nacht door slaat er ergens een ventilator of koelmotor in de buurt van de keuken aan, ook met de ramen dicht was het goed hoorbaar! Airco in de kamer/slaapkamer deed het niet.

Marie

1 year ago

10.0

TOUT , vraiment TOUT, La bienveillance est gentillesse, du personnel a été exceptionnel , ils ont été aux petits soins, le cadre, les prestations, la propreté , cet établissement est digne d’un 5 étoiles. Merciii mille fois pour tout. Je recommanderai cet établissement et je reviendrai sans hésitation

Michele

1 year ago

10.0

Tutto

Cons: Nulla

Hatim

1 year ago

6.0

De locatie en de mensen, en dat er een restaurant was waar je kom eten

Cons: De muziek bij de bar tot 22.30. ik had kamer 101 die zat precies boven de bar, na 2 x gevraagd te hebben of de muziek zachter mocht kreeg ik een geirriteerde blik. Het was 21.45 toen ik het vroeg en toen ging het zachter. Om 22.00 was het weer hard. En heb ik weer een melding gedaan. Ging 5 min later weer harder aan en toen bij de 3de keer melden om 22.25 zei ze dat het was afgelopen. Had ze ook gelijk kunnen zeggen.

Markus

1 year ago

7.0

Patrick

1 year ago

10.0

La proximité de la médina, l’accueil et la gentillesse du personnel. Le repas l’espace extérieur

Cons: Rafraîchissement à faire dans la salle de bains.

joe

1 year ago

8.0

sylvain

1 year ago

10.0

Accueil plus que au top, merci beaucoup. Je suis arrivé 2h à l'avance, il m'ont dit ce n'est pas grave on vous prépare la chambre, service de thé en attendant. Surclassement de chambre, très propre. Personnel au top. Le dîner et le petit déjeuner étaient très copieux. À mon départ la réception m'a imprimé mon ticket retour de rayaner, sans ça j'aurais dû payer 50 euros de plus à l'aéroport. Merci beaucoup....

Adnane

1 year ago

6.0

Le personnel est très accueillant et aimable Chambres propres Emplacement Espace accueil bien décoré et agréable

Cons: Le petit déjeuner est à améliorer et à diversifier Chambre manque de cachet

Abdelhaq El hayani

1 year ago

8.0

Une situation super intéressane, au centre de tout, marche à pied sans bouger la voiture un maginifique personnel, accueillant et attentif, un focus particulier sur le professionalisme du manager (Kamal) et des compétences particulières deux jeunes Leila et Rabiee la qualité, la propreté et les équipements de la chambre m'a offert un environnement bien approprié pour avancer dans mon travail et avec performance, bravo ma gratitude à cette équipe pour son appui et son écoute sincèrement active!

Cons: aucun point, tout est ok vraiment

Maria Teresa

1 year ago

9.0

La habitacion muy limpia y el personal excepcional. Un poco mas alejado del bullicio de la Medina, que al final tambien se agradece. El desayuno exquisito, sobre todo el yogurt!! Tienen una terraza en la azotea que al anochecer es un gusto.

DANIELE SANTOS DA SILVA

1 year ago

10.0

Todo o staff é de uma simpatia esplêndida, a decoração do hotel é linda. Havia uma jovem senhora da recepção,que fez toda a diferença, pela excelência do atendimento e atenção cuidadosa que teve connosco, desde o acolhimento até a hora do nosso check out. Voltaremos de certeza!

Cons: Nada a apontar!

Frolyó

1 year ago

10.0

It was nice interiour. Staff is very polite and helpful.

Gianluca Scarpato

1 year ago

9.0

La posizione è ottima, a 5 minuti a piedi dalla strada principale commerciale e 5 minuti di taxi dalla medina. La colazione abbondante e struttura molto pulita. Piscina con acqua un po' fredda ma passabile, unica pecca, i pochi posti sdraio vicino la piscina. Consigliato il massaggio alla SPA, pulita e accogliente. Personale di sala simpatico e disponibile con cui fatta anche amicizia. CONSIGLIATO

Simonetta

1 year ago

6.0

La mattina il personale in turno a provato a scusarsi!

Cons: Siamo arrivati alle 00 per un ritardo di aereo. Al check-in ciao hanno fatto aspettare tutta la burocrazia e ci è stata assegnata una stanza diversa da quella acquistata! Ci siamo dovuti portare i bagagli in camera da soli. Il personale notturno bocciato!

Bettina

1 year ago

4.0

Das Hotel ist an sich nett. Die Aussenbereiche sind schön hergerichtet. Das Personal im Service und in der Rezeption ist sehr aufmerksam. Das Frühstücksbuffet war in Ordnung.

Cons: Uns wurden 50 Euro aus dem Safe im Zimmer gestohlen, als wir im Wellnessbereich waren war unser Safe danach offen. Mir ist das leider erst zu spät aufgefallen das etwas fehlt und ich konnte es im Hotel nicht mehr klären. Ich würde nicht empfehlen meine Wertsachen im Zimmer zu lassen. Es hätte sauberer sein können und ist etwas renovierungsbedürftig und die Ausstattung und Dekoration in den Zimmern ist sehr minimalistisch gehalten. Das Personal im Wellnessbereich ist leider nicht so gut geschult und es ist sehr schwer mit ihnen auf Englisch zu kommunizieren und Termine auszumachen.

Roshni

1 year ago

10.0

Dei Gratia

1 year ago

7.0

The location was excellent. Close proximity to shops, restaurants and most local attractions. The staff can't be faulted as they always went over and beyond. Especially the manager and Hadjia who cleaned our rooms on the 3rd floor. Very hospitable.

Cons: The breakfast was bland and repetitive with few options. Only one coffee machine for the entire restaurant. A tea service would have complemented. Rooms are a bit dated and some areas of the hallway needs renovating. Beds are a bit hard and we had to request additional layers of duvet to soften.

xinjun

1 year ago

10.0

Very good hotel for

Johannes

1 year ago

9.0

MALIKA

1 year ago

9.0

Fabrice

1 year ago

7.0

Le Personnel

Cons: le petit déjeuner ou tu dois demander ce qu'il manque. chambre non faite correctement au quotidien!

Haitham

1 year ago

7.0

Rebecca

1 year ago

10.0

The staff at the Delarosa were so welcoming, helpful and polite. They could not do enough to make us stay perfect the location was excellent. The area was great and within easy walking distance of everything you would like to see.

xinjun

1 year ago

10.0

Easily to access and best food around

yves

1 year ago

10.0

Magnifique chambre adaptée au fauteuil roulant, avec de la place pour circuler ! Salle de bain et douche au top ! Piscine petite et rafraîchissante. Personnel irréprochable, attentionné et très gentil. Environnement très cosy avec beaucoup d’endroits pour se détendre

Cons: Rien à améliorer, tout était parfait !!

T

1 year ago

9.0

Vriendelijkheid van het personeel. Kom zeker nog een keer terug.

Cons: Beetje hard bed.

Guillaume

1 year ago

9.0

Afzal

1 year ago

10.0

Mr. Kamal, the Front Office Manager and his team were exemplary - courteous, professional and ever helpful. He ensured that our stay was comfortable; a true hallmark of a classic manager! Property had an enjoyable and relaxed atmosphere/ambience, making us yearn for repeat stays!

Suganya

1 year ago

8.0

L’emplacement était top et tout le personnel est très agréable

VISHNU RAM

1 year ago

6.0

Decent - and convenient

lindsay

1 year ago

9.0

Le personnel agréable

Aurora

1 year ago

7.0

La stanza

Cons: Hotel molto bello, il problema che ho riscontrato è stato nelle colazioni , ogni giorno con qualche problema . Un giorno non c ‘ erano i piatti, un altro giorno era finito il latte dalla macchina del caffè e abbiamo aspettato un quarto d ora per far sì che riuscivamo a finire la colazione.. la colazione è internazionale , ma potrebbe essere gestita molto meglio per un hotel a 4 stelle . È successo anche si essere andati all’apertura della sala colazioni dato che dovevamo muoverci per fare una escursione e non erano ancora pronte le cose da mangiare .. In più i camerieri addetti alle colazioni non sembravano di avere molta voglia di lavorare.. non so devo dire che non sono una persona che critica o fa recensioni negative però per quello che ho pagato e ripeto per essere un hotel a 4 stelle mi aspettavo molto di più su questo lato ! Altro difetto la piscina è coperta dai palazzi quindi non arriva un minimo di sole , se siete come me che aveva prenotato anche per il fatto di avere un hotel con piscina ..ecco meglio evitare . Per il resto stanza molto carina, apparte la doccia del bagno scomoda e usciva poca acqua .

winsome & glen

1 year ago

10.0

Everything was wonderful

Cons: I love the room

Fernando

1 year ago

10.0

La atención super servicial y muy buena habla del inglés Super predisposición!

Stefano

1 year ago

9.0

Samantha

1 year ago

3.0

Personnel gentil et aimable

Cons: Coussins de la piscines très sales Petit déjeuner avec très peu de choix et constamment la même chose Chambre très sales Piscine très froide Peu de transats Chambre non faite Terrasse de la chambre très sale ainsi que les transats

Dihan

1 year ago

10.0

Breakfast was amazing!!

Cons: Nothing

Ali

1 year ago

10.0

I had a wonderful experience at this hotel. The staff were incredibly hospitable, and the reception team truly went above and beyond to ensure my stay was comfortable. A special thanks to Kamal, who was always helpful, friendly, and attentive to every detail. He made sure that everything went smoothly from check-in to check-out. I highly recommend this hotel for anyone visiting Marrakech. Can’t wait to return!

James

1 year ago

10.0

Great staff

Eva

1 year ago

10.0

Hôtel très spacieux et modernes avec de très belles chambres.

Cons: Piscine orientée à l’ombre

Halil

1 year ago

8.0

Le personnel était vraiment très accueillant et à l’écoute !

Cons: Mon lit dans la chambre tshichka avait sûrement un problème.

Ricardo

1 year ago

8.0

Localização do hotel, proximidade dos locais mais interessantes que podem ser feitos todos a pé. Simpatia e disponibilidade de todo o staff.

Cons: Hotel precisa de alguma remodelação nos pisos e quartos. Sentimos diferença no cuidado da entrada do hotel, restaurante, bar e espaços exteriores em contraste com os pisos dos quartos e os próprios quartos que precisam de um upgrade na modernidade e decoração.

Nadiavale

1 year ago

8.0

Mi è piaciuta la camera e la posizione

Cons: La colazione ,mancava sempre tutto posate ,tazzine il caffè non usciva mai e dovevi sempre chiamare . E la spa abbiamo chiesto un massaggio rilassante invece penso di nn aver mai fatto un massaggio così brutto ,pesante addirittura mi sono salite sulla schiena con le gambe ho avuto dolori per 3 giorni

Quentin

1 year ago

8.0

La Localisation est parfaite, le personnel est très agréable et les chambres spacieuses. Prix raisonnable.

Cons: Piscine et terrassse à l'ombre. Salle de bain vétuste. Linge à renouveler.

Hafida

1 year ago

8.0

Gavin

1 year ago

8.0

Good central location but quiet

Constance

1 year ago

10.0

Deborah

1 year ago

10.0

We loved everything about this hotel. All the staff were extremely nice, friendly and so helpful. The hotel itself is beautiful and welcoming and is immaculately clean. Well situated to easily walk to either the modern city centre or the old town. We used the roof terrace everyday to catch some Moroccan sunshine, which was ideal.

Cons: We cannot fault this hotel.

Pricile

1 year ago

8.0

L’accueil et la gentillesse du personnel

Cons: Le petit déjeuner …. Les mêmes plats tous les jours

Hachchad-arif

1 year ago

6.0

Cons: La deuxième chambre était différente de la première et sentait très fort la peinture.

Simonetta

1 year ago

10.0

Struttura molto bella pulita dotata di spa e palestra

kada

1 year ago

10.0

Bintou

1 year ago

7.0

Les décorations L’hospitalité

Hanane

1 year ago

10.0

Super agréable, le personnel est très chaleureux et très gentil, vraiment à l écoute. J ai apprécié le surclassement et le sens du service. Hôtel chaleureux , sans artifices, que du positif ! Merci beaucoup

Cons: Rien

pedruz

1 year ago

8.0

Friendly staff always looking to make feel at home and turn everything easy for you. The location of the hotel is great. Great looking spa.

Cons: The sound isolation of the rooms is not the best. But I got the impression that they are renovating the hotel by parts. As the lobby and the spa are stunning and with new design.

Andrea

1 year ago

10.0

Le personnel de l’hôtel était super et accueillant toujours souriant. On remercie énormément Kamal le responsable qui a pris soin de nous et Chami Mohamed qui est adorable. Merci beaucoup pour votre accueil. On reviendra.

Cons: Rein à dire tout était parfait

Dellarosa Boutique Hotel and Spa

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Junior Suite

Room Only

$148.00

Breakfast Included

$156.00

Half Board

$214.00

Deluxe Suite

Breakfast Included

$193.00

Luxury Quadruple Room

Breakfast Included

$397.00

Standard Double Room

Room Only

$125.00

Breakfast Included

$133.00

Half Board

$186.00

Privilege Double Room

Breakfast Included

$125.00

Half Board

$174.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

2:00 PM

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Groups

Internet

Parking

Pets

Children and extra bed policy

Reviews (1606)

Customer Reviews & Ratings

8.3 / 10

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