Best Western Plus Casablanca City Center
Chain: Best Western Plus
Description
Modern Comfort in the Heart of Casablanca Business District
Convenient Location: Situated in the secure business district of Casablanca, our hotel is just a short 30-minute drive from Mohammed V Airport, making it ideal for business travelers.
Dedicated Service: Our team at Best Western Plus Casablanca City Center is committed to providing exceptional service to ensure your stay is comfortable and meets all your needs.
Business-Friendly Amenities: From well-appointed conference rooms to a fully equipped business center, we cater to the needs of corporate guests, allowing you to work efficiently during your stay.
Experience the perfect blend of business and leisure at Best Western Plus Casablanca City Center. Book now for a seamless stay!
Sentiment Analysis
Location
Spacious rooms
Clean and comfortable
Great breakfast selection
Popular Amenities
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Currency exchange
Chapel/shrine
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Availability Side
Comfort King Room
This double room is air-conditioned and features a mini-bar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Standard King Room
This double room is air-conditioned and features a mini-bar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Standard Twin Room
This double room is air-conditioned and features a mini-bar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Guest Sentiment Categories
Cleanliness
Mixed reviews on cleanliness, with some guests mentioning dirty mirrors and floors.
Service
Service received mixed feedback, with some guests mentioning unfriendly staff.
Location
Highly praised location in close proximity to key areas and landmarks.
Room Quality
Spacious and comfortable rooms, with occasional maintenance issues reported.
Amenities
Amenities were satisfactory, but some guests mentioned the lack of certain services like spa facilities.
Value for Money
Mixed opinions on value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
Breakfast and restaurant services received varied feedback, with limited options and freshness concerns.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
1 PM
Check Out
noon
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessN/A
Reviews (2188)
MOHAMMAD
1 day ago
2.0
لا شيء الفندق سيء جدا ولا انصح بع شكر فقط للموظفة ندى في الاستقبال على حسن تعاملها
Cons: الغرف غير نظيفة الفوط جدا مستهلكة ولا يرتقي لفندق 4 نجوم نجمة فقط كافي عليه
Arman
1 day ago
7.0
Maria
2 days ago
10.0
Top merci SIMO
Pablo
4 days ago
9.0
jean paul
5 days ago
10.0
Clean hotel and excellent staff
Anna
6 days ago
9.0
Ein nett eingerichtetes Zimmer
Ahmed
6 days ago
10.0
Accueil chaleureux Excellent weekend au Best western plus Casablanca
Gil Sarah
1 week ago
6.0
fahad
1 week ago
6.0
Eric
1 week ago
9.0
Sirui
1 week ago
8.0
Takashi
1 week ago
6.0
部屋が清潔。 このクラスのホテルにしては、ロビーが広い。
Cons: 湯沸かし器が壊れていたので受付に電話したが誰も出ない。 その後、受付に行ったら、受付係はロビーのソファーに座って他の人と話しをしていた。その時も受付の電話が鳴っていたが、受付係は電話に出なかった。
Dominik
1 week ago
8.0
Margaret
1 week ago
9.0
Rose
1 week ago
10.0
Le service du personnel ont été très aidants merci 😘
Syed Atif
1 week ago
2.0
Enrique
1 week ago
10.0
Une équipe dynamique et très professionnelle qui sait anticiper les besoins des clients. Bravo pour votre sens du service .
Cons: Parking
Fatih
1 week ago
4.0
Vedil
1 week ago
6.0
FATIMA ZAHRA
1 week ago
10.0
pierre
1 week ago
9.0
فراس الجوراني
1 week ago
10.0
المكان
El alaoui
2 weeks ago
7.0
Abdellatif
2 weeks ago
5.0
It was convenient to be in central Casablanca.
Cons: Breakfast was very poor. Parking the car was a nightmare.
Daniela Santos
2 weeks ago
10.0
Dominique
2 weeks ago
10.0
Accueil chaleureux, réceptionnistes souriants et très serviables, chambres propres et spacieuses...
Cons: Rien
Dominique
2 weeks ago
7.0
Le quartier.
Cons: Le personnel pas très souriant. Attention si vous commandez un taxi avec l hôtel. Très chère pour trois kilomètres. Pour moi c est une petite arnaque.
Silvia
2 weeks ago
10.0
Lazar Lashev
2 weeks ago
9.0
The hotel has very nice modern interior and looks just like the pictures. Walking distance to the city centre. Several good restaurants nearby. All in all excellent value for money. Can't think of any negatives of my stay there
Ayoubi
2 weeks ago
8.0
Denis
2 weeks ago
8.0
Чисто, просторные комнаты, большие кровати
Cons: Убираются хорошо. Забрали использованные полотенца. Забыли положить новые. Позвонил на рецепшн и попросил принести новые полотенца.Прошел час. Позвонил опять и предложил что сам подойду, чтобы их забрать. Персонал вежливо реагирует и играет заинтересованность. Но потом ничего не делает. Я вообще не могу понять как из трех действий -протереть пол, застелить кровать, поменять полотенца - можно забыть об об одном.
Djibo
2 weeks ago
7.0
Les équipements étaient à point. Le personnel est bien. J'ai adoré le petit-déjeuner. Le lit était confortable
Cons: L'hôtel avait annulé ma réservation avant mon arrivé, alors que c'était pourtant confirmé. J'ai dû faire un paiement hors booking.
Gagandeep
2 weeks ago
4.0
Ahmed
2 weeks ago
10.0
“The Best Western Plus Casablanca offers good accommodation with clean rooms and efficient service. A solid choice for both business and leisure travelers.”
MARISA
2 weeks ago
10.0
ABDELAZIZ
2 weeks ago
1.0
Cons: Management team absent . Morning staff were cursing in Arabic and even insulted me thinking I could nt understand Arabic . Absolute disgrace
NATHALIE
2 weeks ago
8.0
Ahmed
2 weeks ago
10.0
Excellent séjour au Best Western Plus Casablanca. Idéal pour les déplacements professionnels : chambres calmes, literie confortable, Wi-Fi rapide et personnel très attentionné. Merci à toute l’équipe pour leur efficacité et leur gentillesse. À recommander pour tout voyage d’affaires à Casablanca.
Andrea
2 weeks ago
8.0
jean paul
3 weeks ago
10.0
La propriété et la gentillesse
jean paul
3 weeks ago
10.0
loulid
3 weeks ago
1.0
Très salle
Cons: Non
Zuwena
3 weeks ago
6.0
Right off a main road so it was easy to catch a taxi. The location was decent and very accessible and the room looked as advertised. Breakfast was solid and there was a good variety of pastries and bread as well as beverages.
Cons: The staff at the front desk during check in was okay but did not inform us of information such as how to connect to the Internet or what time breakfast was. We had to call or go down to the front desk to get this information on our own. The kettle did not work but we were only there for one night so it was not a huge problem but for longer stays could be an issue. Lighting over the full length mirror was not great so it was difficult to see a proper reflection.
Souhail
3 weeks ago
9.0
Marta
3 weeks ago
10.0
El personal de la recepción fue absolutamente encantador. Siempre atentos, amables y dispuestos a ayudar en todo momento. Nos hicieron sentir como en casa desde el primer día. ¡Gracias por su sonrisa y su profesionalismo, hicieron que nuestra estancia fuera perfecta!
Maksim
3 weeks ago
10.0
Neil dayananda
3 weeks ago
8.0
Value for money. A good breakfast.
Cons: Shower didn't have a door so the water splashs everywhere.
Philine
3 weeks ago
8.0
kalkoul
3 weeks ago
10.0
Abderrahmane
4 weeks ago
8.0
Abderrahmane
4 weeks ago
8.0
4 weeks ago
7.0
Een fijn hotel , zeer goede prijs kwaliteit verhouding. Ruime kamer en goede geluidsisolatie
Cons: Hygiëne kan veel beter, vieze vloer en tandpasta vlekken in de badkamer die niet van mij waren. Kapotte spiegel, gordijnen die stuk waren. Ontbijt wat door 1 persoon gedaan eerst maar die e ex drukte niet aankon.
badwan
1 month ago
10.0
1 month ago
9.0
Lisha
1 month ago
7.0
Grote kamer Hele fijne douche Kregen een parkeerplek van het hotel aangeboden toen we hierom vroegen. Goede locatie in het centrum.
Cons: Receptioniste niet erg gastvrij. Handdoeken waren wel gewassen maar ook vlekken erop.
Roland
1 month ago
2.0
Cons: Check-in very late Towels not replaced
Lazaros
1 month ago
8.0
Areej AlNahhas
1 month ago
7.0
Barbara
1 month ago
5.0
The location was great and very central
Cons: You get what you pay for. The sheets were stained. The bathroom had soap streaks and stains on the floor. Housekeeping doesn’t replenish room supplies. The receptionists were very laid back and couldnt really be bothered about anything.
Francesco
1 month ago
8.0
berkley
1 month ago
5.0
Reception staff nice
Cons: No bar to have an alcoholic drink No meal, menu said one thing but really didn’t have anything resembling a menu Attitude of the head cleaner was poor
ABDELGHANI
1 month ago
9.0
Bon Emplacement Très propre
Cons: Ras
1 month ago
8.0
Very clean place. Staff was also friendly
Cons: N/A
Marta
1 month ago
10.0
I stayed one night at the Best Western Plus, and everything was impeccable
Dimitrios
1 month ago
1.0
Anastasia
1 month ago
10.0
Anhita
1 month ago
7.0
Decent for its price, but could be a little More cleaner. Staff for room service for available always
Cons: Room service staff
mohammed
1 month ago
7.0
محمد عبدالعزيز
1 month ago
7.0
Kathleen
1 month ago
8.0
slechte koffie, voor de rest voldoende keuze en lekker brood
Cons: De bar was om 21u30 al gesloten.
Juin
1 month ago
10.0
Emplacement Parking devant l'hôtel Propreté Personnel au top et efficace Merci a tous
esoo
1 month ago
7.0
The lobby reception was friendly :) and the room itself was clean and comfortable. The bed was clean and cozy, and the room looked exactly like the pictures on Booking.com. TV was working with some English channels. However, the shower area lighting was quite dim and made the space feel a little dingy, and there was a slight sewage smell from the toilet bowl — not too strong, but noticeable. I also wish the hotel provided hotel slippers and more complete toiletries. If you’re staying here, I’d recommend bringing your own. The location isn’t the most convenient for sightseeing, as tourist attractions are quite a distance away. That said, there’s a small convenience store right next door where you can easily buy water. Just behind the hotel are two coffee cafés, and my favorite was Artisan Boulanger Pâtissier, about two blocks away — they serve a delicious breakfast for around 40–60 DH, and their pastries and desserts are very affordable. I ended up going there every morning during my stay! If you plan to explore, the tram station is about a 5–10 minute walk away, or you can take a taxi for convenience. Do note there’s a tourist tax payable after your stay. i paid 40DH for 2 nights. Overall, a decent and clean place to stay if you don’t mind being a bit farther from the main attractions.
Cons: I understand that the hotel uses energy-saving lighting, but the lift lobbies and hallways are completely dark until the motion sensors activate. It can be quite daunting when you first step out of your room, as it’s pitch black — you literally can’t even see your hand in front of you. The same goes for the stairway area, which stays dark until movement triggers the lights. The lights do come on within 3–5 seconds, but if you’re afraid of the dark, just be prepared to tolerate a few moments of total darkness.
1 month ago
10.0
Alexandre Eguren
1 month ago
9.0
Localização bem central, perto da praça da Liga Árabe e da praça Mohammed V. Quarto amplo e confortável.
Cons: O hotel é bastante funcional, mas praticamente não tem áreas comuns. O café da manhã era OK, mas esperava mais.
Guerino
1 month ago
7.0
Chambre superbe et très propres, très calme.
Cons: Le personnel a l’accueil, le sourire absent, et restaurant le serveur pas très professionnel.
1 month ago
8.0
Cons: Reste à ameliorer le petit dejeuner ainsi que remplacer certains materiels defectueux comme la bouilloire et le pommeau de la salle de bain
Justin
1 month ago
10.0
Nice staff, comfortable rooms, convenient location for taxis.
FATEMA
1 month ago
8.0
Staff was so quick to check in although there were big group checking in and she was alone
1 month ago
5.0
Emplacement
Cons: الفراش و المنشفات مهترئة و غرفة جد ضيقة
Matteo
1 month ago
6.0
1 month ago
1.0
Benkhadda
1 month ago
10.0
Personnel très accueillant, chambre spacieuse et confortable Petit déjeuner copieux
Shelley
1 month ago
3.0
Nothing
Cons: The reception desk staff treated us like an inconvenience rather than guests. The room was clean but badly maintained. One example: the bathroom door was kept open by a filthy trash can which had to be moved to close the door. The location wasn’t great, but that was the least of the problems with this dump.
halil
1 month ago
8.0
Warm welcome and help for late check out by staff. Easy reaching to all destlnations within city.
Cons: New towels might need to be replaced with existing ones in rooms. Slippers should supplied if requested in the rooms.
KONSTANTINOS
1 month ago
10.0
meryem
1 month ago
10.0
Jo
1 month ago
9.0
Great location, easy to get to all the places on the tourist maps. Lots of places to eat near by.
Lou
1 month ago
9.0
juan
1 month ago
10.0
This hotel is excellent!!! The rooms are spacious, clean, and very comfortable. The staff is incredibly kind and helpful. they always go above and beyond to make you feel welcome. Even during check-out, the person at the front desk generously gave me money for a taxi to the airport because I hadn’t exchanged any local currency yet. Truly outstanding service and hospitality. Highly recommended
Heba
1 month ago
10.0
Daniel
1 month ago
8.0
emplacement, propreté, personnel très accueillant et sympathique salle de bain grande et fonctionnelle
Cons: le petit déjeuner n'est pas dans les standards d'un hotel de cette classe les chambre pour un hotel de cette classe sont petites
issam
1 month ago
10.0
Jamal
1 month ago
10.0
Francesco
1 month ago
10.0
ZHUO
1 month ago
10.0
Fatima Zahra
1 month ago
10.0
1 month ago
10.0
renato simon
1 month ago
10.0
Lea
1 month ago
10.0
Anisa
1 month ago
7.0
Lovely, comfortable room. A nice change to be able to step out onto the terrace.
Cons: The breakfast could have been improved
Abrar
1 month ago
5.0
The location is in the downtown which is great but noisy
Cons: The bedsheets and the towels are so old, dirty and damaged. The corridors are very smelly.
Marco
1 month ago
5.0
Zentrale Lage mit geräumigen Zimmern
Cons: Viel zu dunkel! Dusche, Flur, Treppenhaus,... Frühstück nicht besonders ansprechend und viel Unordnung auf den Tischen
Mariam
1 month ago
10.0
Тарасова
1 month ago
10.0
Yuchen
1 month ago
10.0
Romain
2 months ago
10.0
Camille
2 months ago
8.0
Hôtel très propre et personnel adorable. Le petit déjeuner et très correct. Je recommande !
Cons: Assez bruyant avec la circulation et les klaxons des automobilistes en contrebas.
Ridha
2 months ago
10.0
Mohammed
2 months ago
10.0
michael
2 months ago
10.0
Aziz
2 months ago
5.0
La propreté de la chambre
Cons: Le Check out a 4h du matin a été compliqué, l agent d’accueil dormait et la porte de l’hôtel était fermée. Ne donnez pas votre code de confirmation au moment du Check-in , au risque que l’on mette un avis 10/10 à votre place
2 months ago
10.0
Muhammad Adnan
2 months ago
10.0
Eric
2 months ago
10.0
KHALED ALAKKAD
2 months ago
10.0
Guy
2 months ago
10.0
jamel
2 months ago
10.0
Ciro
2 months ago
4.0
Il servizio Concierge è stato efficiente, i signori all’ingresso erano molto gentili e disponibili.
Cons: Le ragazze in reception avevano poco entusiasmo, scostanti, sempre sul divano con il telefono in mano e poco attente ai clienti. Nel bagno quando son arrivato ho trovato un cotón fiocco a terra, pulizia da migliore. Colazione con poca varietà e scarsa qualità. Posizione scomoda anche per trovare un taxi.
Darryl
2 months ago
10.0
Mohamed
2 months ago
10.0
Abrar
2 months ago
10.0
Haozhuoyi
2 months ago
10.0
Christian
2 months ago
10.0
Dina
2 months ago
10.0
loa
2 months ago
10.0
jamel
2 months ago
10.0
2 months ago
10.0
wass
2 months ago
10.0
Yuwei
2 months ago
10.0
mohammed
2 months ago
10.0
Kalan
2 months ago
10.0
Mohammed
2 months ago
10.0
Muhammad Asad Rashid
2 months ago
10.0
2 months ago
10.0
Creil
2 months ago
10.0
Tjarks
2 months ago
10.0
Francois
2 months ago
10.0
2 months ago
10.0
2 months ago
10.0
Torgano
2 months ago
10.0
Soliman
2 months ago
10.0
issam
2 months ago
10.0
2 months ago
10.0
Valentina
2 months ago
8.0
Anders
2 months ago
10.0
Mary
2 months ago
10.0
2 months ago
10.0
Jenna
2 months ago
10.0
2 months ago
10.0
Sara Evetett
2 months ago
6.0
Good size room with aircon
Cons: Lights in the room were very strange all linked to different switches. Nowhere to sit and relax outside of room. There is a bar area and restaurant in the hotel but we were informed bar closed. This looks to be permanent as no fridges on. Not allowed to use the seating in this area. We were also told the same about the restaurant but on further enquiry found out it opened at 8pm. Very unwelcoming.
2 months ago
10.0
Fabio
2 months ago
9.0
La struttura è molto bella ed é stata restaurata da poco si trova a 10 minuti a piedi dal centro città, buona anche la colazione.
Azizi
2 months ago
10.0
2 months ago
10.0
dylan
2 months ago
10.0
Mohamed
2 months ago
10.0
سليمان سعد
2 months ago
10.0
Jorge
2 months ago
2.0
Ali
2 months ago
10.0
Thaar Alfaez
2 months ago
10.0
Eman
2 months ago
10.0
clean , helpful stuff , good location near to tram & most of attractions
Mathias
2 months ago
10.0
2 months ago
10.0
Kinga
2 months ago
10.0
Tout
Cons: tout était bon à nos goût
marcel
2 months ago
7.0
correct a part le prix de l'expresso (tres cher)
AHMED
2 months ago
7.0
Situación..limpieza..habitación espaciosa
Cons: Desayuno muy pobre
Ananda Alves
2 months ago
10.0
Yazid
2 months ago
10.0
Service pro
2 months ago
10.0
Behnam
2 months ago
10.0
Mohamed Ayoub
2 months ago
10.0
houyam
2 months ago
10.0
Saad
2 months ago
5.0
Jibrin
2 months ago
7.0
It was central and close to many restaurants.
Cons: The breakfast was too basic
Rachid
2 months ago
10.0
Mohammed
3 months ago
10.0
Eric
3 months ago
10.0
Houcine
3 months ago
10.0
Islam El-Gamal
3 months ago
10.0
3 months ago
10.0
Merieme JEDDAOUI
3 months ago
10.0
Olfa
3 months ago
10.0
Rachid
3 months ago
10.0
Rim
3 months ago
10.0
Hussaini
3 months ago
7.0
sofiane
3 months ago
10.0
Rachid
3 months ago
10.0
Fouad
3 months ago
10.0
Mohamed
3 months ago
4.0
Nothing
Cons: On of the worst days experience of life
Khalid
3 months ago
10.0
Abdelaziz Jumper
3 months ago
10.0
David
3 months ago
9.0
Tiphany
3 months ago
10.0
Fares
3 months ago
8.0
Bianca
3 months ago
5.0
meshal
3 months ago
10.0
3 months ago
10.0
abdulaziz
3 months ago
10.0
Rachida
3 months ago
10.0
ADELE NATHALIE
3 months ago
10.0
Aziza
3 months ago
10.0
Abdelaziz
3 months ago
10.0
Relion
3 months ago
10.0
Ilse
3 months ago
10.0
3 months ago
10.0
Khawla
3 months ago
10.0
Ayaka
3 months ago
10.0
Yingshuai
3 months ago
10.0
Anachad
3 months ago
10.0
Xavier
3 months ago
10.0
3 months ago
10.0
Антон
3 months ago
10.0
Alsolmy
3 months ago
10.0
yasmine
3 months ago
10.0
sara
3 months ago
10.0
Kévin
3 months ago
5.0
La chambre
Cons: Le matelas est horrible, je sentais tout les ressors et l’hôtel n’a rien fais
Maureen
3 months ago
1.0
unfortunately, I did not like anything about the hotel.
Cons: This place was not only dated—which can sometimes be forgiven—but shockingly dirty. The shower floor was a dark color, likely to hide grime, but the slimy, slippery feeling underfoot had me gagging. The trash bin had dried splashes of some unknown liquid, and the balcony was unkempt. The restaurant had no food available, so be prepared to walk a street over for anything—coffee, meals, everything. As for the staff, they were on their phones, visibly annoyed by my presence, and generally acted like I was interrupting their downtime. Completely unprofessional.
3 months ago
10.0
Personnels soignants et professionnels
Ibtissame
3 months ago
10.0
Astefanoaie
4 months ago
9.0
Clean rooms and attentive staff; good options for breakfast
Daniel
4 months ago
8.0
hotel bien situé, chambre propres et confortables, personnel serviable et synpathique, nombreux restaurants à proximité.
Cons: La qualité du petit déjeuner ne correspond pas du tout aux normes attendues avec ce niveau de prix : produits industriels, très peu de variété, très peu de fruits frais (uniquement des oranges) , pas de légumes cuits, pas de plats "cuisinés"
4 months ago
10.0
Sonia
4 months ago
10.0
Selina
4 months ago
10.0
karim
4 months ago
8.0
Rien
Cons: Non
feroze peerbux
4 months ago
10.0
Abdulaziz
4 months ago
10.0
Monssef
4 months ago
10.0
Emplacement Parking devant l’hôtel Propreté Personnel au top
Cons: Ras
Umehara
4 months ago
7.0
Emma Regina
4 months ago
10.0
Dominique
4 months ago
9.0
Les chambres sont simples mais très confortables et propres. Le buffet du petit-déjeuner est très complet. Le personnel est accueillant.
Khelifi hamza
4 months ago
10.0
Abumohammed
4 months ago
10.0
Rowland
4 months ago
10.0
Mikael
4 months ago
8.0
Mikael
4 months ago
9.0
Travel Coordinator
4 months ago
10.0
Mutasim
4 months ago
10.0
Patrick
4 months ago
7.0
Emplacement pratique, déco correct, bon rapport qualité/prix
Cons: Inadmissible : si on rentre vers minuit l’hôtel est plongé dans le noir absolu, pas une lumière dans le lobby. Pour le moins curieux dans une chaîne Best western, c’est très désagréable. Le premier soir, on a cru que c’était une panne technique mais cela a été identique les suivants…problème d’éclairage également dans la chambre, impossible de n’allumer que la salle de bain sans la lumière centrale dans toute la chambre. Idem pour les luminaires de chevet. Impossible de se maquiller tellement c’est sombre dans la salle de bain, un miroir grossissant serait indispensable avec un éclairage pareil…
Patricia
4 months ago
10.0
Sofiia
4 months ago
10.0
VeronKo
4 months ago
8.0
The bathroom and shower were great, the room was big enough with another chair and table.
Cons: The breakfast wasn't very reliable, different things every day. The doors are pretty thin and have electric locks so you have to slam them to close them, which makes quite a noise.
4 months ago
9.0
Chan woo
4 months ago
10.0
houssam
4 months ago
10.0
AZ
4 months ago
10.0
Di
4 months ago
10.0
Mamadou
4 months ago
10.0
mahmut
4 months ago
10.0
Islam El-Gamal
4 months ago
10.0
Cédric
4 months ago
9.0
Danielle
4 months ago
7.0
giovanna
4 months ago
10.0
5 months ago
3.0
Cons: Odeur de l’humidité et l’odeur de la clope
Barbara
5 months ago
7.0
The room was large enough for the 3 of us.
Cons: The sofa bed for the third person was uncomfortable. We had to ask for a change of sheets/bedding for the sofa bed because the ones on the sofa bed were damp. Shower drain slow and fixtures damaged. Some of the staff unfriendly.
Atsushi
5 months ago
10.0
Papa amadou
5 months ago
10.0
Marcus
5 months ago
9.0
Schön modern eingerichtet, sauber und sehr bequem. Dazu ein sehr nettes Personal!
Cons: Preis Leistung gerade beim Waschen könnte etwas besser sein.
Ryan
5 months ago
10.0
Fayez
5 months ago
10.0
5 months ago
10.0
meriem
5 months ago
10.0
5 months ago
10.0
Susanne
5 months ago
10.0
Ndeye fama
5 months ago
10.0
Dias Gontijo
5 months ago
10.0
Gülçin
5 months ago
10.0
Meaghan
5 months ago
7.0
Extremely comfortable bed.
Cons: Surface cleaning. No replacement of water or coffee on the second day
pinceloup
5 months ago
8.0
Bien pour 1nuit
Cons: Le bruit des voitures la nuit
Justin
5 months ago
10.0
HACHAM
5 months ago
10.0
J’ai séjourné une nuit au BEST WESTERN PLUS , et tout était impeccable du début à la fin. La chambre était exactement comme sur les photos du booking, propre, confortable et avec une vue magnifique , comme je le souhaitais. Un grand merci à Mr Mohamed de l’accueil, qui a été au top ! Il nous a reçus avec beaucoup de professionnalisme , a pris en compte toutes nos demandes et a fait en sorte que notre expérience soit parfaite. Un service client vraiment à la hauteur ! 👏
filippo
5 months ago
10.0
MINGLUAN
5 months ago
10.0
5 months ago
10.0
Redouane
5 months ago
10.0
Abou
5 months ago
7.0
Proximité avec Banques
Cons: Petit déjeuner pas digne d’un hôtel 4 étoiles
Sergei
5 months ago
10.0
Elliot
5 months ago
10.0
Rega Pramantha
5 months ago
8.0
FRANCK
5 months ago
10.0
Mohamed
5 months ago
10.0
Annette
5 months ago
10.0
Daisy
5 months ago
8.0
Estelle
5 months ago
7.0
ELRALIA
5 months ago
10.0
Omar
5 months ago
10.0
Marine
5 months ago
8.0
Literie confortable, grande tv dans la chambre et petit dejeuner correct
Sabrina
5 months ago
10.0
ikbal
5 months ago
7.0
Propre et personnel aimable
Cons: Le nom il n’est pas connu
Rob
5 months ago
10.0
Bianca
5 months ago
10.0
6 months ago
10.0
Noureddine
6 months ago
10.0
Pierre Yves
6 months ago
10.0
😍
6 months ago
10.0
Samuel Ryan
6 months ago
10.0
Essolissam
6 months ago
10.0
Dimitri
6 months ago
10.0
😎
Satuk
6 months ago
10.0
Niang
6 months ago
7.0
Calme
Cons: Le petit déjeuner n’est pas varié
Paulo Elísio
6 months ago
5.0
A localização é boa.
Cons: O hotel parece que está abandonado, sem cuidado. O serviço não é bom. O café da manhã muito restrito e descuidado.
6 months ago
6.0
nivine
6 months ago
3.0
The hot water in the shower.
Cons: Everything else. Checked in and only received 1 key for 2 people. They didn’t have extra keys, which in my lifetime never heard of. Room was dirty. Mirrors with dirt spots, floors dirty. Glad it was just for 1 night!!
Abdelilah
6 months ago
10.0
Nadia
6 months ago
10.0
hamouda
6 months ago
10.0
Gilles
6 months ago
10.0
Gilles
6 months ago
10.0
ALGURDAĞ
6 months ago
10.0
Omar
6 months ago
10.0
Anup
6 months ago
7.0
Location ,staff
mousa
6 months ago
10.0
Ms Okpalachukw chioma
6 months ago
10.0
Almuaiyid
6 months ago
10.0
AL MUAIYID
6 months ago
10.0
Merrilyn
6 months ago
10.0
Alessia
6 months ago
10.0
mo7ammed.nm97
6 months ago
10.0
Felix
6 months ago
10.0
Khadija
6 months ago
7.0
Zentrale Lage, ruhig gelegen, sauber, leckeres Frühstück und nettes Personal 👍
Hamid
6 months ago
3.0
Slechte accommodatie Slechte management Geen goeie communicatie bij de receptie slechte personeel vooral Mohammed
Cons: Tien du tout Mauvaise expereience
Meryam
6 months ago
8.0
Areeba
6 months ago
10.0
camilla
6 months ago
10.0
ALESSIA
6 months ago
10.0
mohammed
6 months ago
10.0
XP Wang
6 months ago
9.0
Pleasant hotel, there was a lot of choice at breakfast. Nada at reception was great and helpful check-in was very quick 👍
Ahmed
6 months ago
10.0
Dua
6 months ago
10.0
Hamza
6 months ago
8.0
Center of Maarif, calm neighborhood, close to everything Rooms were spacious and clean
Cons: Feels a little bit old.
Thomas
6 months ago
7.0
Cons: Restaurant fermé le soir, 1 seul choix de plats pour le service en chambre
Monssef
6 months ago
10.0
Lex
6 months ago
8.0
Shoko
6 months ago
10.0
Julia
6 months ago
10.0
Julia
6 months ago
10.0
Mouhamadou Dieugue
6 months ago
10.0
Matthias
6 months ago
10.0
Idriss
6 months ago
8.0
Alles
Cons: Niets
Antonio
6 months ago
10.0
IBNO
6 months ago
10.0
amir
6 months ago
5.0
le calme
Cons: le petit dej. L'accueil, je pense qu'on peut faire mieux.
zineb
6 months ago
10.0
musallam ali
6 months ago
10.0
Mariam
6 months ago
10.0
Mariam
6 months ago
10.0
Margaret
6 months ago
10.0
acdet
6 months ago
6.0
o pessoal do hotel é gentilíssimo, me ajudaram com tudo o que pedi sempre. só não recebi a nota fiscal da estadia. o hotel tem uma localização longe para ir para a maior parte dos lugares, mas é próximo do bonde. as janelas silenciam o barulho externo, mas algumas noites houve uma bateção de porta no corredor insuportável. o ar condicionado era com controle individual correto.
Cons: tentei pedir room service, mas ninguém atendia, o telefone era velho e não sei se era real o número. desisti, acho que foi até bom, pq o restaurante perto era mais barato. o lençol, acho, não foi trocado nem um dia durante minha estada de 7 noites, até torço por isso, pq um dia tinha cabelos na fronha. as toalhas já viram dias melhores, certamente. estavam bem encardidas. e o lençol com bolinhas. o hotel já deve ter tido seus bons dias. lamentável aparecer assim.
Jeremy
6 months ago
10.0
Rahel
6 months ago
8.0
Location
Cons: Value for money
MelNewc
6 months ago
9.0
This is a modern hotel and very different from what we have been used to in Morocco. It was a lovely big room, with room for a table and chairs. Great outside light from big windows. It was good to have a kettle in the room.
Cons: Nothing
MOHNISH
6 months ago
9.0
MOHNISH
6 months ago
9.0
ishy40
6 months ago
7.0
area was good
Cons: breakfast wasnt that good
Guillaume
6 months ago
7.0
L'emplacement et le confort de la chambre
Cons: Le petit déjeuner, en dessous de nos attentes ...
Issam
6 months ago
9.0
Achraf
6 months ago
1.0
Rien
Cons: La proprete car j’ai trouver un cheveux sur le lit et une serpillière dans le lit ! Cest du jamais vu ! Sans parler du fait que j’ai bel et bien preciser jn lit double et que jai recu une chambre avec 2 lits! Tres bruants dans les alentours donc pas du tout ideal pour toutes les personnes avec un sommeil leger Sans parler du fait qu’il manquait de tout dans la chambre
Steven
6 months ago
7.0
Value for price.
Cons: Location was not good at all.
Niall
6 months ago
10.0
Antônia
6 months ago
7.0
Pessoal extremamente gentil e realmente resolveram todos os meus problemas
Cons: Toalhas e roupa de cama velhas. Acho mesmo que vi cabelos no travesseiro
Jemiaa
6 months ago
9.0
Valeria
6 months ago
10.0
Hatim
6 months ago
10.0
Robert
6 months ago
7.0
The hotel is the right distance from the attractions. It is easy to get in, get out. It has everything one might need.
Cons: The bathroom felt like it needed an upgrade.
Linda
6 months ago
10.0
Jovan
6 months ago
7.0
EL MEHDI ERRIH
6 months ago
10.0
Siepmann
6 months ago
10.0
SOUMIA
6 months ago
10.0
Oulla
6 months ago
10.0
Mohamed
6 months ago
8.0
People are nice
Cons: The address is unknown to taxi drivers because it’s not on main road
John
7 months ago
10.0
Inès
7 months ago
8.0
Amine
7 months ago
10.0
Santosh
7 months ago
5.0
Just the location of the hotel
Cons: Staff needs training on customer response and handling a situation. The staff threw my packed food which was kept on the table during cleaning and when asked said its their policy to throw food stuff kept on table. The bathroom was not clean. The request was a double bed and two beds were placed together. Breakfast was mediocre. Location was noisy around too
Ahmed
7 months ago
10.0
Halim
7 months ago
6.0
Jadison Luiz
7 months ago
10.0
Thierry
7 months ago
8.0
Hôtel bien placé à 20 minutes de l'hyper centre à pied. Petit-déjeuner copieux. Chambre propre. Accueil professionnel.
Cons: Dans la douche, quasiment pas de lumière donc on se douche presque dans la pénombre. Couloirs de l'hôtel qui mériteraient d'être rafraîchis par des couleurs plus chaleureuses car moquette vieillissante et couloirs sombres.
Mustafa
7 months ago
10.0
Margotti
7 months ago
3.0
Room was spacious and bed comfortable.
Cons: Unprepared staff and maids ignored “do not disturb” sign. Money got stolen from my backpack.
Hicham
7 months ago
10.0
Sarah Abdul Kha
7 months ago
10.0
Mohamed amine
7 months ago
10.0
Maouhib
7 months ago
7.0
Lit petit, bruit à l'étage
Cons: Bruit des voisins , literie et serviettes
El hjouji
7 months ago
10.0
Anna
7 months ago
5.0
Frühstück war ok. Insgesamt war das Hotel etwas runtergekommen im Vergleich zu anderen Best Western Plus in denen wir vorher waren.
Cons: Insgesamt war das Hotel etwas runtergekommen im Vergleich zu anderen Best Western Plus in denen wir vorher waren.
Epic
7 months ago
10.0
Elisa
7 months ago
9.0
Nors
7 months ago
9.0
Vi likte at det var et stort rom med vinduer ut mot gaten. Badet var veldig fint og moderne, og veldig renslig. Sengene var bra.
Cons: Ingenting å klage på.
Furqan
7 months ago
10.0
Marco
7 months ago
10.0
Andrew
7 months ago
10.0
Aileen
7 months ago
8.0
La habitación muy cómoda y con todo lo necesario para una buena estancia, tal cual se ve en las fotos. Tuvimos que salir corriendo de otro hotel por las condiciones asquerosas y pésimo desayuno, y este hotel el mismo día nos aceptaron para alojarnos en 3 habitaciones para 5 personas.
Cons: Aunque la mayoría del personal fue amable, tuvimos un problema con el pago desde booking y la chica de recepción entró en negación y no nos quería aceptar ni la tarjeta con la que se hizo la reserva ni otra tarjeta distinta, lo querían todo en efectivo y no aceptaban otra solución, y todo con arrogancia. Al final conseguimos que nos aceptaran el pago con la tarjeta que se hizo la reserva, lo que nos hizo pasar un mal rato.
Ahmed
7 months ago
1.0
Nothing
Cons: The phone is not working the bathroom is not working the towels r dirty the staff r not responding no parking the beds r tiny no way the rating real
ishy40
7 months ago
9.0
Nice room and facility
Cons: Not much choice in breakfast , otherwise all good
hong
7 months ago
10.0
sebastien
7 months ago
10.0
Khalil
7 months ago
9.0
Calme, respectueux et propre
Cons: Les Serviettes peuvent être changées. Elle vieillissent déjà Le papier toilette peut être de meilleure qualité et non pas l’entrée de game
Larson
7 months ago
7.0
Ghislain
7 months ago
10.0
Riyadh
7 months ago
10.0
Mohamed
7 months ago
7.0
J’ai séjourné à l’hôtel Best Western Plus Casablanca City Center et j’ai vraiment beaucoup aimé mon séjour. L’emplacement est parfait, central et pratique pour explorer la ville. Je souhaite aussi remercier tout particulièrement le restaurant et le bar juste à côté de l’hôtel – ce sont des voisins formidables ! L’accueil y est chaleureux, le service excellent et l’ambiance très agréable. Je recommande vivement cet hôtel, et je reviendrai avec plaisir
Brahim
7 months ago
9.0
Abdulla
7 months ago
7.0
3 room are spacious except one room is too tied. Price is good. Breakfast is reasonable but could be better
Cons: No slippers at all 4 rooms. Wash basin is clogged in 2 rooms #804 and 903 Phone and safety box are out of order in one room #903. Shower space has no hanger and no holder for soap or shampoo.
Jennifer Obioma Morah/
7 months ago
10.0
Bouchra
7 months ago
10.0
Sara
7 months ago
10.0
Amel
7 months ago
8.0
Accueil chaleureux au niveau de la réception. On avait averti qu'on arriverait durant la nuit et le personnel a été prévenant et compréhensif. Nous le remercions pour leur mobilisation.
Valentyna
7 months ago
8.0
Очень всё комфортно)) прекрасные завтраки))
Cons: Уборка в номере была не на высоте. Но менеджер после просьбы обратить внимание - организовал персонал и далее все было прекрасно
Mohammad
7 months ago
10.0
Hamza
7 months ago
10.0
Hicham
7 months ago
10.0
Riccardo
7 months ago
8.0
halat nour
7 months ago
10.0
Priya
7 months ago
8.0
Great property. Breakfast was mediocre. Great stay otherwise.
Bernadette
7 months ago
10.0
The hotel is good but you have to book indrive or taxi to get to places
Sławomir
7 months ago
7.0
The hotel was clean and comfortable by Moroccan standards. However, the staff was unpleasant. We had booked the option with breakfast, but it wasn’t worth a penny. We were told breakfast starts at 7:00, and since we had a morning flight, we went right at that time. Only one waiter was beginning to set things up, and the food that was available was neither fresh nor tasty, with very limited options.
Mohammed
7 months ago
10.0
Khushman
7 months ago
10.0
Khushman
7 months ago
10.0
Arfaoui
7 months ago
9.0
Jaafar
7 months ago
9.0
Fichez
8 months ago
10.0
Olga
8 months ago
10.0
Fabb♥️
8 months ago
10.0
Anna
8 months ago
10.0
Marco
8 months ago
10.0
Sara
8 months ago
10.0
SUNEER
8 months ago
10.0
SUNEER
8 months ago
10.0
Sonia
8 months ago
10.0
Afnan
8 months ago
7.0
Momchil
8 months ago
4.0
qin
8 months ago
1.0
Cons: 服务太差,十多年旅行,第一次遇到这么差的服务。没有之一。
Mohamed
8 months ago
10.0
bon courage
Mohamed
8 months ago
10.0
fabian1992
8 months ago
8.0
Gute Lage und schönes Hotel.
Cons: Zierlich harte Matratzen. Beim Frühstück musste man zeitig sein, um die volle Auswahl zu haben. Etwas hellhörig.
Kamel Eddine
8 months ago
8.0
D.H.
8 months ago
10.0
Adelyne
8 months ago
7.0
Mouad
8 months ago
10.0
Accueil chaleureux , à l'écoute et au petits soins , Politesse du personnel .
Gifty
8 months ago
10.0
Ebenezer
8 months ago
10.0
Abdelhak
8 months ago
8.0
La gentillesse du personnel et la tranquillité
Cons: Rien nuit tranquille
Mouad
9 months ago
10.0
Tout,la propreté,le matériel confortable, le personnel adorable
Cons: Rien
Zakariae
9 months ago
10.0
Alessandra
9 months ago
10.0
Nicolas
9 months ago
10.0
Mohamed
9 months ago
10.0
Tanya
9 months ago
9.0
The bed and the convenience
Cons: Nothing
Malika
9 months ago
9.0
Calme et propreté et la gentillesse du personnel
Cons: Aucun
Seetarama Bangar raju
9 months ago
8.0
1. Proximity to Tram 2. At the heart of city 3. Near to Park for a quick morning walk
Cons: Nothing specific
Sihan
9 months ago
10.0
Nemanja
9 months ago
10.0
abdellah
9 months ago
10.0
Zozeta
9 months ago
10.0
Andrea
9 months ago
9.0
Dina
9 months ago
10.0
Sawsan
9 months ago
10.0
licka
9 months ago
9.0
Ahmed
9 months ago
10.0
Mohamed
9 months ago
4.0
Rien
Cons: La chambre, l’ambiance très froide. Les fenêtres qui fermement, hôtel vieillot plus au goût du jour. Le petit déjeuner était pas au niveau d’un best western.
Barré44
9 months ago
7.0
L'emplacement la chambre
Cons: Beaucoup de bruits forts de voitures jusqu'à très tard
Bharain
9 months ago
10.0
Imane
9 months ago
10.0
Dmitrii
9 months ago
10.0
Anna
9 months ago
10.0
OSMAN GÜRKAN
9 months ago
7.0
Florian Albert
9 months ago
10.0
Elisabet
9 months ago
10.0
Umer
9 months ago
10.0
Razak Showkathaly
9 months ago
10.0
Omair
9 months ago
10.0
Ramzi
9 months ago
10.0
Nicole
9 months ago
10.0
Anne
9 months ago
10.0
hichame
9 months ago
9.0
Bidaoui
9 months ago
8.0
BARBARA ERBETTA
9 months ago
10.0
Chakib
9 months ago
10.0
Yasmine
9 months ago
10.0
Alicia
9 months ago
10.0
Ibrahim
9 months ago
8.0
clean, quiet, location
Cons: no facility in room
Amhaouache
9 months ago
10.0
Warren
9 months ago
7.0
Dimitrios
9 months ago
10.0
Masaaki
9 months ago
10.0
Gerhard Kummer
9 months ago
10.0
Jules
9 months ago
10.0
Sara
9 months ago
10.0
Unchart
9 months ago
1.0
Breakfast was ok for the amount that we paid for but definitely can use a bit more variety. Problem is that it doesn’t seem like they have space for it.
Cons: Small cramped rooms. Nothing was provided as in toiletries besides soap and shampoo. Floor was very cold, slippers were definitely needed no facial tissue provided. Room felt like a prison. No hand bidet in the bathroom, they use a built in bidet which is highly unsanitary. Dark halls and very slow elevator that requires you to climb up steps. Also the location is horrible not much around the area or stores besides the one downstairs
Manoj
9 months ago
10.0
Jules
9 months ago
10.0
Gillian
9 months ago
8.0
The hotel staff kindly let us leave a suitcase for a few days.
Cons: No milk in the rooms for tea & coffee making.
Üzümcü
9 months ago
7.0
Marcello Mazzola
9 months ago
8.0
Posizione centrale per accedere ai luoghi d'interesse e la possibilità di parcheggiare le moto custodite.
Juliette G.
9 months ago
10.0
Rihab
9 months ago
10.0
Roberto
9 months ago
6.0