Riad Monceau
Chain: les Collectionneurs
Description
Discover Riad Monceau, a hidden gem in the heart of the Medina, just steps away from the vibrant Jamaa El Fna Square and the bustling souks.
Exquisite Moroccan Decor: Each room at Riad Monceau is a blend of modern comfort and traditional Moroccan design, featuring private bathrooms, minibars, and views of the picturesque patio. Upgrade to a room with a separate seating area or a luxurious spa bath for added indulgence.
Rooftop Oasis: Unwind on the furnished rooftop terrace overlooking the Medina and the iconic Koutoubia Mosque. Experience ultimate relaxation at the on-site spa, offering a hammam, hot tub, and a variety of rejuvenating massage and body treatments.
Luxurious Amenities: Dive into the refreshing swimming pool, indulge in breakfast served in your room, and stay connected with complimentary Wi-Fi. Take advantage of additional services such as an airport shuttle for convenience during your stay.
Book your stay at Riad Monceau now and immerse yourself in the charm and luxury of Moroccan hospitality.
Sentiment Analysis
Friendly staff
Great location
Comfortable beds
Central position
Intimate and relaxed atmosphere
Stylish design
Fabulous breakfast
Great live music
Popular Amenities
Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Express check-in/check-out
Safety deposit box
Tour desk
Ironing service
Hot tub/Jacuzzi
Car hire
Massage services
Packed lunches
Currency exchange
Availability Side
Guest Sentiment Categories
Cleanliness
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Service
Service was highly appreciated by guests, with staff going out of their way to make guests feel welcomed and important.
Location
The hotel is in an excellent location near the main square, making it convenient for exploring the city.
Room Quality
Rooms were described as big and clean, with some mentioning discomfort due to loud music from the restaurant.
Amenities
Guests were satisfied with the amenities, including the rooftop jacuzzi, but some suggested improvements like dehumidifiers.
Value for Money
Mixed opinions on pricing: some felt it was a bit high, while others found it reasonable for the location.
Food and Beverage
Breakfast and restaurant services were generally well-received, with some issues noted about cold food and limited choices.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others.
Hotel Rules
Check-In / Check-Out Policy
Check In
2:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessGuests MUST be duely informed that Riad Monceau is a music hotel to avoid misunderstanding then complaints. We suggest the following presentation: Founded on a unique "jazz hotel, restaurant & spa" concept, Riad Monceau offers an experience like no other. Located just 328 feet from the famous Jemaa El Fna Square, and one of the most beautiful Arab-Andalusian palaces in the city of Marrakech, Riad Monceau brings together four establishments with music and jazz as their central theme. A boutique hotel & spa with 9 rooms, first and foremost, offering the comfort and services that discerning travelers expect from a charming 5-star hotel. There's also a gourmet restaurant, Le Bistro Arabe, organized around the riad's central patio and pool, where some of the continent's best jazz musicians perform every evening from 8 p.m. to 11 p.m. Higher up, on the rooftop terrace, is La Pergola, the first rooftop to be created in Marrakech, and one of the city's most popular venues. It's a must-see for jazz lovers and, more generally, epicureans looking for quality yet relaxed dining. Finally, a more intimate affair is Caravan, a cocktail bar where Hanane, Morocco's only head bartender, expertly mixes the ultimate cocktails. Romantic as you wish, charming, proud of a positioning as qualitative as festive, the Riad Monceau is therefore aimed at a clientele likely to appreciate a certain effervescence until around 11 p.m., time at which the restaurants and the bar close their doors, and moment from which the riad finds the tranquility that befits a charming hotel. The only sounds that can then be heard are those of the birds that populate the immense palm trees that adorn the patio, as well as the abundant vegetation on the terraces, making the "Monceau" the incredible oasis that has earned it its nickname of "nest for lovers" for 20 years now.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (236)
Richard
6 days ago
8.0
Major Notes (as you wine buffs say )are Location - Ambience - Bistro Arabe with on-site jazz - rooftop restaurant Pergola. So ….. if they say 50 is the age when Why questions should convert to Why Nots then Riad Monceau is a Why Not at any age .
Cons: Minor Notes- TV flattered then frustrated to deceive. I’d skip any Taxi starting with the moniker JonyTravel - they asked for Flight Details ( given ) when they really meant ETA ( lazy ) and then despite my multiple contacts with them on arrival after Customs they claimed I was a No Show ( ie No Refund .
maria
1 week ago
10.0
De muziek in de avond!!!
Pascal
2 weeks ago
5.0
localisation charme
Cons: trop de réservation extérieur pour les restaurants du Riad donc pas de disponibilité pour les résidents . personnel débordé qui ne fait plus la différence entre les gens qui ont une chambre sur place et les visiteurs ( à chaque retour de sortie ils vous demandent si vous avez une réservation, c est très pénible) très bruyant, pas possible de dormir avant 11.30 et pas de possibilité de sieste l après midi petit dejeuner beaucoup moins copieux que lors de notre dernier séjour
pierre
3 weeks ago
10.0
L'emplacement était idéal pour la découverte de Marrakech : le charme de la médina, avec la proximité des moyens de transports, la place Jemaa el fna est à 2 pas. Le riad est très beau, belle décoration, chambre et salle de bain spacieuses, restaurant du roof top très bon et très sympa, spa nickel. Mention spéciale pour l'accueil : le personnel du riad est à la fois professionnel et chaleureux. Un grand merci !
Cons: Ne changez rien !
Carrat Christin
3 weeks ago
10.0
Ann-Marie
1 month ago
10.0
It was an immaculate Riad in a very good position in the medina , the staff were very friendly & especially Soufian on the front desk who was extremely helpful to every request & enquiry. The 2 restaurants are fantastic & there is a great bar. There is live jazz music every evening, which creates a wonderful atmosphere . We ate twice at L’arabe Bistro, the rooftop restaurant - excellent. You won’t regret staying here
Daniel
1 month ago
10.0
vicente Javier
1 month ago
9.0
L'emplacement était bien et cela correspondait à mes atteintes
Martin
1 month ago
8.0
Le personnel est tres gentil et acceuillant. Le riad est magnifique, tres propre, propose de supers animations avec des concerts facon jazz club. Un joli SPA, un super jacuzzi dans la suite Pacha et de bons massages relaxants egalement.
Cons: Pas grand chose à dire hormis peut être le petit dejeuner pas copieux du tout. Peu de choix et très petites portions servies.
JAMES
1 month ago
9.0
Dario
1 month ago
1.0
Nicht sehr viel.
Cons: Das Preis-Leistungs-Verhältnis ist eine absolute Frechheit und hat nicht ein 5 Sterne Niveau. Fie Musik war so laut im Zimmer, als würde man in der erste Reihe in einem Konterst stehen. Erst um 23.00 Uhr!!!!! Wurde es etwas leiser. ABSOLUTE FRECHHEIT.
Heidi
1 month ago
10.0
The location was fantastic. It was near the Medina down a little alley way. The staff was extremely helpful and went out of their way to make everything about our stay wonderful. The food was phenomenal and the entertainment was really fun. They have created a great environment to be in!
marika
1 month ago
10.0
Imke
2 months ago
8.0
De locatie was super. Dichtbij het plein of andere bezienswaardigheden. Het Riad is van binnen prachtig en goed onderhouden. Ruime kamer en zeer schoon. Overal sluip en kruipdoor routes door het Riad. Boven de rooftopbar , Elke avond vol en beneden in de bistro ook erg leuk gezeten met live music. Muziek stopt om 23.00. Personeel is zeer vriendelijk en behulpzaam .
Cons: Ontbijt kan wat uitgebreider en is elke ochtend t zelfde en als je er dan 4 nachten bent is dat wat saai. Er kan wel iets los besteld worden bv eieren, yoghurt… Het hele grote nadeel is wel dat de kamers onder de rooftop liggen en het geschuif van stoelen en tafels heel irritant is. Ben je na n lange dag een paar uur op je kamer dan is dat heel vervelend, daar moeten ze iets aan doen. Plak iets onder de tafels en stoelen……
Leontine
2 months ago
10.0
Raid Monceau is fantastisch: locatie , communicatie vooraf, de ontvangst, de kamer, de vriendelijkheid van de staff, de attenties om mee te denken, de mogelijkheid om te dineren, de muziek, het ontbijt . Bovendien is het een prachtige Riad. We vonden het ook fijn om te doen dat het personeel onderling ook vriendelijk is tegen elkaar, het is net een grote familie. Dat is als gast prettig . Volgende keer weer
Aminu
2 months ago
10.0
Rashondra
2 months ago
10.0
The ambiance, location, and staff were wonderful.
Dieter
2 months ago
10.0
Perfekter Service und Hilfsbereitschaft ! Super- Suite! Gutes Preisleistungsverhaeltnis.
Cons: Alles hat uns gefallen.
Dieter
2 months ago
10.0
Alles war perfekt !
Cons: /
Sultanali
3 months ago
10.0
Great staff under the leadership of Chaymae is really what makes this riad standout from others. The riad was conveniently located by the main square (al fna) and the rooms were clean with an extra touch of fruits and other amenities. My wife was sick and Chaymae accompanied me to the closest pharmacy after 11pm to get me the help she needed, which was above and beyond the services you would expect! Kudos to you Chaymae for providing us a wonderful experience!
Sara
3 months ago
10.0
The service was exceptional! Every staff was very friendly and attentive. At check in, we were told that their purpose is to treat customers like family and we indeed felt at home. The establishment was very clean, beautiful, and very comfortable atmosphere. The food and drinks at their restaurants Le Bistro Arabe and La Pergola was excellent as well.
enrico
3 months ago
9.0
Mohammed
3 months ago
10.0
Hi I Would like to say we had a wonderful time at this raid in Marrakesh highly recommended Staff where friendly and helpful The room was excellent everything nice and clean will be stopping there again thank you
GEDION
3 months ago
10.0
If I could give this property 10 stars, I definitely would. I have never experienced such great hospitality in all my years of traveling. The ENTIRE staff were very welcoming, super friendly, and accommodating, I really felt like home away from home. The property is very clean and beautiful. The food and atmosphere were spectacular. And the location is priceless. I was very impressed on how the whole staff took care of their customers but I would like to give a special recognition to Chaymae, the property manager. She went above and beyond the entire time when I needed something. Checked on me regularly during the day and while I was there to make sure I was well taken care of and had everything I needed. She is truly a Gem! Thank you all very much for my pleasant stay!! I highly recommend this hotel!!
Nathan James
3 months ago
10.0
The Riad is beautiful, the staff were very helpful. The food was delicious. Very well located for access to the main square.
Francesc
3 months ago
8.0
La habitació molt bonica i l’esmorzar molt complert
Cons: No es un Riad tranquil, te restaurant, terrassa i espectacle musical oberts al public extern ..i les habitacions que donen al pati tens musica fins a les 11:00 del vespre cada nit
Henry
3 months ago
10.0
Extremely unique luxury five stars hotel in the old downtown area. Staff and management are very friendly. They paid attention to all the details. Highly recommended.
Emily
3 months ago
10.0
From the moment we arrived, the staff at Riad Montecau made our stay exceptional. Soffian, the receptionist, greeted us with incredible kindness and was always ready to help with any questions. Abdel Halim, the porter, was equally helpful and ensured our luggage was taken care of and assisted us with extras. The interiors of the riad are beautiful, and the honeymoon suite truly exceeded our expectations. The hot tub in the bathroom truly added luxury and romance to our experience. The room was stunning, also impeccably clean and well-maintained. What stood out most was the staff's dedication to providing outstanding service. They happily arranged our laundry, offered excellent recommendations for local attractions, and always went the extra mile to ensure our needs were met. The included breakfast was delicious and provided a great start to each day. We highly recommend Riad Montecau to anyone looking for a memorable Riad in Marrakesh.
Humayun Jalil
3 months ago
2.0
I had a Pina colada, an Orange juice and a coffee. The bill was over £30. I have a receipt as well that I can send on request. There was no buffet breakfast as stated on their site. They don’t do toasts. Only bread rolls. Bed comfort was ok but rooms are quite humid and damp. My husband’s asthma triggered due to this. Some steps on the staircase are steep and inclined. We decided to leave after spending a horrible night there due to lack of health and safety measures. There was no live jazz live music which was our main reason to book this place and restaurant is very quiet and too pricey for the food quality.
Peter
3 months ago
9.0
Rooftop Jacuzzi Rooftop bar Breakfast
Jakeia
3 months ago
10.0
Incredible stay! Definitely will be back, vibes are amazing and the food is spectacular! 10/10 recommend.
Emma
3 months ago
10.0
Special mention to Chaymae, she was so incredibly helpful and ensured that my stay was really enjoyable! The spa service was fantastic, as were the meals at the restaurants and the breakfast in the morning. For my first time in Morocco this was such a wonderful experience of a riad style stay and I would highly recommend to others. Fantastic service by all staff as well
Meher
3 months ago
10.0
Beautiful Riad. The staff was courteous and helpful. Shayma and Sufian were professional and friendly as front desk staff.The food was delicious! Highly recommend.
Ruy
4 months ago
10.0
Tivemos uma experiência maravilhosa no Riad Monceau durante a nossa estadia em Marraquexe. Agradecemos sinceramente toda a hospitalidade com que fomos recebidos, desde a simpatia de toda a equipa até à atenção aos detalhes que tornaram a nossa visita maravilhosa. Um agradecimento especial à proprietária Ghizlane pela sua amabilidade e calorosa recepção e a Chaymae, sempre tão prestável e simpática. O ambiente é encantador, autêntico e acolhedor, proporcionando-nos momentos verdadeiramente memoráveis. Sentimo-nos em casa. Iremos voltar. Shukran. Mashallah!
Cons: Nada a apontar
Paule
4 months ago
10.0
Amazing service from Chamea
James
4 months ago
10.0
Excellent staff
Elsid
4 months ago
10.0
5 ⭐️👌 Absolutely Wonderful Stay! We were very happy with our stay at Riad Monceau. All the staff were exceptionally attentive, friendly, and helpful throughout our visit. The La Pergola & Bistro Arabe restaurants are a must-try while staying here, the food and ambiance were fantastic. A special thanks to Chaymae and Sofiane for going above and beyond, offering great tips and recommendations that made exploring the city much easier and more enjoyable. We’ll definitely be back in the near future. Highly recommended! Elsid
Sumitra
4 months ago
10.0
We recently stayed at Riad Monceau and had a fantastic experience! The breakfast was wonderful, with a great selection of options. The staff were absolutely delightful - cheerful, friendly, happy, and super helpful. Special shoutout to two staff members Shopihan & Chaymai who went above and beyond! Live entertainment was very enjoyable. The room was spacious and spotlessly clean, which added to the overall comfort of our stay. We would definitely recommend this hotel to others. One suggestion for improvement: playing some light/subtle background music during breakfast time could enhance the ambiance and uplift the mood. Given the hotel's boutique charm, this small touch would fit perfectly. Overall, we’re so impressed with Riad Monceau and can't wait to return!" 😊👍 Wege & Sumitra Edinburgh
Nabina
4 months ago
10.0
Excellent experience we stayed in room calif 2 girls.
Ema
4 months ago
10.0
My mother and son stayed in the hotel for 3 nights. They loved their time there and felt the staff were super helpful.
Stephen
4 months ago
10.0
Very well appointed, great location, wonderful facilities (bars & restaurants), very friendly, professional & helpful staff, and best of all superb live jazz music every night!
Cons: Nothing!
Avis
4 months ago
10.0
Absolutely the best stay in all of Marrakesh ! Just the reception we received from the lovely lady in the front desk. I unfortunately forgot her name, but it started with an ‘S’. She was absolutely divine. The dinner & show was exceptional at the hotel. The complimentary breakfast was to die for. I loved it all and will be back just for this Riad. The best!
M
4 months ago
10.0
Riad Monceau was absolutely amazing! Loved every part of our stay here. The team were incredible and helped organise taxis etc for us. Location and facilities were excellent.
Lisa
4 months ago
10.0
We have traveled quite a bit and this hotel is one of our favorites - it's wonderful! The location in the old town is fabulous- around the corner from the main square. The hotel arranged rides for us and walked us to and from the car (because it is easy to get turned around in the narrow streets). We loved the rooftop bar and the pool was refreshing in the afternoons. The rooms were lovely too, with fresh fruit, bathrobes, slippers, comfy towels and good A/C. The breakfast was really good as well. The best part about the hotel really was the staff - everyone was so helpful and friendly. I emailed quite a bit before we arrived and the hotel helped arrange dinner reservations, a tour guide, and a trip to desert for camel rides and dinner. We highly recommend.
Adannia
4 months ago
10.0
The members of staff always had a smile, they were friendly and welcoming. The riad was a delight and a proper introduction to Moroccan architecture. The restaurants and its decor were so inviting with their locations within the property strategic, one at the ground floor close to the pool and the other at the rooftop. The room was okay, with the weather temperature of over 40 degrees Celsius, the ac in the room was cool and a delight to return after venturing outside. I loved the decor all around the property and would love to visit again.
Randika
5 months ago
9.0
Great property in the heart of the Medina, with easy reach to the site and taxi ranks for longer trips. Great food and music. Exceptional service by all of the staff.
Cons: All very good, although getting to your room during busy dinner service can be a bit challenging when dining guest are there. However, it’s very easy to avoid this and we only got caught in this once, as our room was on the ground floor and planned our evenings out better. The venue is great overall.
Omar
5 months ago
10.0
Aria
5 months ago
10.0
Amazing Riad with Amazing management and staffs
Ryan
5 months ago
10.0
The hotel staff is extremely friendly and helpful during the entire stay. We’re greeted with hot tea and pastries upon arrival. We were allowed to check in about an hour early. Restaurant on top of the roof is nice but we were unable to eat at the other restaurant on the base level because it was closed on the evening we wanted to eat without notice. Room was clean and spacious. Private patio was a plus! Room service came every day. Mini-bar in room is not included in stay. I would definitely recommend this Riad!
Marla
5 months ago
10.0
I have to say that this is one of the best places I’ve ever stayed in my life, and I have traveled the world over. The staff were engaging and loving and amazing. I would recommend this to anyone and everyone who wishes to go to Marrakesh. You can bet your ass. I will be back there as soon as I can get there.
Lee
5 months ago
10.0
We had a wonderful stay at this charming 9-bedroom Riad in Morocco. The location was absolutely perfect—just a short walk to the main square, the medina, and all the key sights. What truly made our experience special was Chaymae, the main staff member, who looked after us from start to finish with such a warm and friendly personality. Nothing was ever too much trouble for her, and she made us feel right at home. The food was also excellent fresh, flavorful, and beautifully presented. Highly recommend this place to anyone visiting the area! The jazz singers are another treat while we enjoyed our Dinner. Thank you to Chaymae and her staff.
Katharine
5 months ago
9.0
The staff were excellent; so friendly, helpful and professional, even before we arrived when handling queries and requests in advance. Particularly good at organising taxis for our group and escorting us to and from the pick up point. Excellent location near main square.
Cons: Rooms were a little dark.
Ziad
5 months ago
10.0
This was an absolutely perfect Riad in Marrakesh. From the moment we entered the Riad, Sofiane made us feel like we were coming home. He was extremely welcoming and genuinely wanted to ensure we had a great stay - providing advice on places to go and going out of his way regularly to ensure our comfort. He also arranged for my wife and I to enjoy the private terrace and mini pool area - serving us lunch there. Equally welcoming was Chaymae the manager. She made us feel special, and ensured that our 20th wedding anniversary was truly memorable by setting up a last minute reservation at their sigautee restaurant, making recommendatios for our meal and giving us an incredible table to enjoy the wonderful jazz show. She repeatedly checked in on us and kept a smile on her face from morning to night - with so much dedication to all her guests. The restaurants, the Riad accomodations, the service at every turn was 5 stars. The location is also ideal - and while steps from the Medina the location was pure serenity. Thank you Chaymae and Sofiane. I have travelled all over the world - and you are hands down the two most impressive hospitality professionals I have ever come across. Riad Monceau is lucky to have you! We hope to be back soon!!!
Anurag
5 months ago
10.0
It was amazing riad and Shema was externally helpful and accommodating. Stayed there for 5 nights and had dinner and lunch there few times. It had great jazz music every night and Monday the best one. Definitely will stay here again!! Also booked the grand royal spa and hammam, which was again a great experience here. Thank you shema and her team for amazing experience.
Leila Ben
5 months ago
10.0
Un séjour inoubliable au Riad Monceau ! Mon expérience au Riad Monceau à Marrakech a été tout simplement exceptionnelle. Dès mon arrivée, j’ai été accueillie avec une gentillesse et une attention rares. Le cadre est magnifique, alliant charme traditionnel marocain et confort moderne, mais ce qui rend cet endroit vraiment unique, c’est la qualité du service! Je tiens à exprimer ma profonde gratitude à tout le personnel, toujours souriant, attentionné et professionnel. Un merci tout particulier à Chaimae, dont le souci du détail, le professionnalisme irréprochable et l’élégance naturelle ont marqué mon séjour. Elle a su anticiper mes besoins avec une délicatesse remarquable et a contribué à rendre ce voyage encore plus spécial. Merci pour cette hospitalité sincère, cette atmosphère apaisante et ce service d’une rare qualité. Je reviendrai sans hésitation et je recommande chaleureusement le Riad Monceau à tous ceux qui souhaitent vivre une véritable expérience marocaine, avec raffinement et authenticité. À très bientôt, Lilia 🤗
Anonymous
5 months ago
10.0
Intimate and relaxed
Cons: Nothing
Emma
5 months ago
10.0
This is an absolute gem in the heart of Marrakech, placed within the medina it is a great location for exploring the city. The staff are incredible, in particular Chaymae who went above and beyond to make our stay perfect. We felt so welcomed by them all and loved every minute. This riad is stunning and beautiful designed, clean and comfortable. The jazz evenings are beautiful and both the restaurants within the property are worth a visit. The jazz evenings are incredible which we loved but if you are tired and wanting an early night the music is loud and with people eating and drinking outside the room it prevents this. This would be my only warning for people staying here but the music finishes at 11pm and the place quickly quietens after this. The rooftop jacuzzi is stunning and a welcomed bit of peace and relaxation after a day of exploring. This place is honestly amazing and I would highly recommend a stay here.
Benjamin
6 months ago
10.0
Riad is amazing and the staff were incredible. When we told them we had a table booked at the restaurant they made sure to give us the best seat in the house.
Eric
6 months ago
10.0
Enjoyed the stay. The staff was very friendly and courteous
Juan
6 months ago
10.0
My stay at Le Riad Monceau was excellent!!! From the moment we arrived, the front desk manager, Chaymae was amazing! She was so helpful in explaining places to visit and restaurants to try. She took her time in showing us the Riad and even had tea and pastries for us to try. The staff were all extremely nice and helpful. The location is great, it's right in the middle of everything, from shopping to amazing restaurants and nightlife. The Riad has amazing jazz by the pool and a beautiful rooftop bar/restaurant. We also took advantage of their spa and had a great time. I can't say enough great things about this place other than I highly recommend it for anyone traveling to Marrakech!
Prakash
6 months ago
10.0
the staff was incredible… and Chaymae was above and beyond. We will NEVER forget this riad and its warm hospitality.
Nain
6 months ago
10.0
Great Riad, excellent location. Amazing property with amazing service.
Richard
6 months ago
10.0
What a lovely place right in the heart of Marrakech! We really felt like we were staying with friends or family. Chama was the most lovely and talented hotel manager we’ve ever encountered in our extensive travels - she is an absolute gem! Oh and the jazz band was super talented, the food was great, and the drinks were top notch. Our expectations just kept getting surpassed at every turn. We will always have fond memories of Le Riad Monceau!
Paula
6 months ago
2.0
The Riad is also a jazz club / restaurant. Amazing fun if you like Jazz and late nights, but if you are looking for a quiet stay, this is not for you. Live jazz every night until midnight, and your bedroom will be right next the restaurant or bar. We loved it as totally unique. But better to know what you’re letting yourself in for!
Eric
6 months ago
10.0
Such a beautiful, cozy, comfy hotel! It was totally charming, the staff was delightful, the location was perfect, and I would definitely stay there again.
John
7 months ago
10.0
One of the best vacation we had for a long time. We have been traveling quite often and been to many different countries before. We were most impressed by the management staffs especially Zakarya manager who was very attentive and friendly. I highly recommend asking her to help you on your stay. The dinner staffs are also extremely nice especially the waiter Aumaima giving us a very memorable dinner. The captain and the hostess are also extraordinary and so surprised they kindly thank you in words and not accepting our tips, which is very unusually in Morocco. I personally think excellent services deserve monetary encouragement. The hotel really hires good managers. Thank you for the enjoyable stay and memorable services in Morocco. John and Eva
Rachel
7 months ago
8.0
Amazing service from the staff - particularly the two ladies on reception who went out of their way to help and make us feel important. Nice products in the room and a great location. Enjoyed having a bar we could visit and the hammam experience was amazing.
Cons: The room was a little damp could do with some dehumidifiers. Would be nice to have a sun terrace to go relax but there was nowhere to enjoy the weather - all taken up by the restaurant upstairs. The food at the pergola restaurant was cold and not much choice.
Laura
7 months ago
9.0
The hotel was outstanding, restaurants and bar were a great added bonus. But the staff made the whole experience just fabulous. Nothing was too much trouble & they all went out of there way to make you feel extra welcomed. If we ever return to Marrakech this will be our choice of hotel again.
Cons: Nothing
Matt
7 months ago
8.0
Central location, friendly staff, great live music
Cons: Not much!
Victoria
7 months ago
8.0
Ambiance, staff, roof top bar and restaurant very good and excellent house band.
Cons: Dark bedroom with very little ventilation.
Nick
7 months ago
2.0
We booked 4 nights in the honeymoon suite at Riad Monceau but left after one night due to serious concerns with the condition + safety of the room. The suite includes an in-room hot tub but has almost no ventilation—just a small extractor fan and an open hole in the wardrobe wall connecting the bathroom and bedroom. The bathroom walls and ceiling were extensively covered in black mould, and the entire suite felt and smelt extremely damp + foetid, including the bedding and furnishings. The hot tub ran constantly with no guest-accessible controls, and when we attempted to use it, my partner suffered minor burns from the scalding water. Staff shut it off via a hidden circuit breaker, and the manager sent burn cream when contacted. While staff were polite and apologetic at the time, when we chased up the refund of the remaining nights, a refund was refused, and hotels.com have been unable to resolve for us. We were offered a different room, but given this was the state of the property’s flagship suite, we had no confidence in the rest of the accommodation. The riad itself has charm — the bar and restaurant are stylish, and the atmosphere in the evenings is lively — but as a hotel, I would strongly suggest avoiding. One final note: the honeymoon suite is located directly beneath the rooftop bar. there was a lot of noise from staff packing down until around 1:00 a.m. Overall, this was a deeply disappointing and uncomfortable experience, and the room was frankly unsafe.
Nick
7 months ago
2.0
We booked 4 nights in the honeymoon suite at Riad Monceau but left after one night due to serious concerns with the condition + safety of the room. The suite includes an in-room hot tub but has almost no ventilation—just a small extractor fan and an open hole in the wardrobe wall connecting the bathroom and bedroom. The bathroom walls and ceiling were extensively covered in black mould, and the entire suite felt and smelt extremely damp + foetid, including the bedding and furnishings. The hot tub ran constantly with no guest-accessible controls, and when we attempted to use it, my partner suffered minor burns from the scalding water. Staff shut it off via a hidden circuit breaker, and the manager sent burn cream when contacted. While staff were polite and apologetic at the time, when we chased up the refund of the remaining nights, a refund was refused, and hotels.com have been unable to resolve for us. We were offered a different room, but given this was the state of the property’s flagship suite, we had no confidence in the rest of the accommodation. The riad itself has charm — the bar and restaurant are stylish, and the atmosphere in the evenings is lively — but as a hotel, I would strongly suggest avoiding. One final note: the honeymoon suite is located directly beneath the rooftop bar. there was a lot of noise from staff packing down until around 1:00 a.m. Overall, this was a deeply disappointing and uncomfortable experience, and the room was frankly unsafe.
Alyson
7 months ago
10.0
Stylish
Emre
7 months ago
10.0
Marcello
7 months ago
10.0
Everything is perfect in this Riad. Probably the best in the city ! The staff is Amazing ! Awesome atmosphere.
Matthew
7 months ago
10.0
I think this was the best hotel experience I’ve ever enjoyed. The service was exceptional, the people lovely, the room was spotless and the whole atmosphere of the hotel was perfect. It truly is an oasis from the chaos of Marrakesh, and felt so relaxing to come back there knowing we had such amazing comfort awaiting us! And the added bonus of music and entertainment every evening just topped it off beautifully - as others queued up for access to the bar and restaurant we were treated like royalty as guests, and afforded every luxury.
Matt
8 months ago
10.0
Vaishali
8 months ago
10.0
Great property.. close and walkable to all tourist area. Really helpful and great staff. Food and ambience at le arabe restaurant was great
Leanna
8 months ago
10.0
We really enjoyed our stay at La Riad Monceau. Everyone who works there is so friendly and helpful. The driver was waiting for us at the airport, then the porter was waiting for us at the drop off point to take our luggage and guide us to the Riad, and then we were welcomed with tea/sweet treats and info about Marrakech from the hotel host. The location is perfect. It’s a close walk to Jemma El Fna square which is a great jumping off point for each day. We asked for a walking tour guide for our first day and a private driver to take us to the desert and then Fes, and they happily arranged it all for us. We really enjoyed the Hammam and rooftop jacuzzi and all of the restaurant/bars in the Riad as well. They will always accommodate you at the restaurants even though there is a line up out the door and down the alley every night. They have a live jazz band each night which we loved but you can hear from your room so if you are sensitive to noise, keep that in mind (however it ends at a reasonable time each night). Everything is perfectly clean and well maintained, and there is a great breakfast each morning. Overall we would happily stay again if we were to visit Marrakech again.
Recoldemon Mandel
8 months ago
10.0
The hotel and the staff especially Charma was most accommodating and made our stay perfect we will back soon
Rajiv
8 months ago
10.0
Amazing staff, location, decor and vibe.
nari
8 months ago
10.0
Staff were exceptional, always checking that everything was ok and whether we needed anything. Room was great and the bar & restaurant was excellent - always busy but staff always found a table for us Would very highly recommend
Cielomae
8 months ago
10.0
The entire staff at Riad Monceau were awesome. The food at both restaurants was impeccable and the jazz music was not to be missed. The property was clean and very safe and convenient. We had an amazing time at Riad Monceau.
Natalie
8 months ago
10.0
This riad is gorgeous and the staff is impeccable. The location is excellent. The music can be very loud from 8-11pm every night but if you don’t like to go to bed early it’s the perfect spot!
Roxana
8 months ago
9.0
The riad is fantastic. Location excellent, stuff friendly, room big and clean.
Cons: The jazz live music that plays in the restaurant was very loud in our room during the night.
Ann-marie
8 months ago
9.0
Brillant stay. Staff were so attentive and we couldn't have asked for more. Would definitely recommend.
Matthew
9 months ago
10.0
From the moment we arrived the service was amazing - nothing was too much trouble. Tea on a balcony listening to Jazz was a real highlight - only topped by exclusive access to their rooftop jacuzzi- with cocktails ❤️
Cleopatra
9 months ago
10.0
Le Riad Monceau was an absolute gem in the heart of Marrakesh! From the moment I arrived to the moment I left, the service was impeccable. The staff went above and beyond, and I have to give a special shoutout to the young lady who checked me in—she was amazing! (I wish I could remember her name, but she’s in my video!) The location is unbeatable—right in the middle of everything, making it easy to explore the vibrant souks, historical sites, and buzzing nightlife. Staying here truly felt like being immersed in the culture and energy of Marrakesh. Highly recommend!
Cali
9 months ago
10.0
The hotel is quite small and intimate which I found nice. Looks beautiful at night. All the staff were super friendly and welcoming. Lovely big breakfast.
Candice C
9 months ago
10.0
Staying at Le Riad Monceau was like walking into a secret heaven. The smell of rose fragrance enchanted my senses as we walked in the door along with the moroccan decor. I felt a sense of peace and ease upon entering. We were greeted with the traditional Moroccan mint tea (which I love) and cookies. One of the cookies (Zwina) had a hint of cinnamon which is my favorite. Hosni provided us such comfort in welcoming my son and I. He made our stay feel like we were at home! We were immediately upgraded (Hosni was too sweet , I was in Awe) to a suite room with a jacuzzi! I didn't even mention prior that I was celebrating my birthday! It was really a gift to experience such luxury! My son was thrilled (I was introducing him to his moroccan roots)! We never had a room with a jacuzzi! I tried the haman oriental massage for the first time and it was so relaxing. In the morning we had a traditional moroccan style breakfast sitting by the pool in the middle of the Riad. The entire experience was magical! The location of the Riad is perfect for easy navigation to the medina. I would highly recommemd staying here and dip your toes in luxury.
Stephen
9 months ago
9.0
GRAHAM
9 months ago
10.0
A very special stay. As our first Riad experience we can hope but probably not experience such an authentic stay. What made it more special over and above the attentive service was the hamam, and the in incredibly vibey Bistro Aribe with its evening show. Dining here is a must for any stay
Joan
9 months ago
10.0
Le Riad Monceau is a great place to stay. The staff was very friendly and helpful. Breakfast was terrific. The restaurant and bar upstairs were very nice. The location is perfect - close to the main square and everything that makes Marrakesh unique. One caveat - if you don't want to hear loud jazz music from 8-11 every night, reconsider. Jazz is an important part of Le Riad. Otherwise, I recommend this wonderful place in a wonderful city.
Edmund
10 months ago
8.0
As other reviews have said this is a jazz club with a few rooms attached. It is not mentioned in the hotels.com description that there is live music from 8pm to 11pm every single night. The venue doesn’t get quiet until 11:30pm. It is especially noisy if you have one of the rooms facing on to the main restaurant area. Our first room was on the staircase to the restaurant and so people were walking noisy by the door every few minutes. The other riads we stayed at in Marrakech and Fes during our trip were very peaceful places to relax after a day sightseeing, this one was definitely not. We asked to be moved to a quieter room which the staff arranged although we had to go and remind the porter to bring our luggage over. The first room had a very lumpy duvet which clearly had been washed and not dried properly. This should have been spotted by housekeeping. The other 5 star riad we stayed at in Marrakech was better than this one. The staff were good, especially the female receptionist who was very friendly and welcoming. We had dinner in the restaurant and the food and drinks were great but it was overpriced. Breakfast was very good.
Ertan
10 months ago
9.0
Food and music in a very nice setting
Cons: Our bed was not very confortable
Andrew John
10 months ago
8.0
The property boasts two restaurants and a Jazz quartet every night until 11:00 pm. If you are looking for a quiet esthetic this is not the place for you. It is walking distance to shopping and restaurants in the Jemaa El Fna. The staff are very attentive, but do work on "Marrakech time". The only sour note was the missed booking for our hotel to airport shuttle which lead to a late departure from the hotel/Rhiad early Saturday morning. The vehicle pickup is a few hundred meters. from the hotel which forces you to walk with luggage to your pickup. However, the staff will dolly your luggage for you and lead you to the pickup point. It's an old world experience with all the trappings of a new world stay. Very enjoyable. My only disparaging point is the beds are not cushioned and have very little give. If you have any back issues you will notice them immediately.
Zeenat
11 months ago
10.0
Hosni the front desk employee was very helpful. He recommended the best restaurant,tours,and best jewelry store.
Simon
11 months ago
10.0
Central position
Cons: Can be noisy if you don’t like jazz
prathima
11 months ago
10.0
This property is very close to the Medina. It's beautiful inside with a nice courtyard and rooftop. Evenings are very busy. Reserve your table as there is lot of crowd visiting the restaurant in the evenings. Staff is very friendly. They have live music till 11pm. If you want to sleep before 11pm it may not be calm.
Katherine
11 months ago
10.0
Clean, comfortable- duvets! Aesthetically very pleasing Amazing human/ massage Delightful staff Fabulous breakfast Great jazz / live music Great rooftop resto
Cons: There was some building next door going that was a little disturbing
James
11 months ago
10.0
Excellent, friendly welcome, given mint tea and pastries on arrival. Live entertainment every night in the courtyard. Great breakfast with friendly service.
Amie
11 months ago
10.0
.
Dalene
11 months ago
10.0
The staff were amazing. Food was nice. Bed very comfortable. The shower was a bit cold for my liking though.
Joe
11 months ago
8.0
This is a very nice Riad- very convenient near the square and if you pay to have a driver pick you up (do this), they carry your bags to the riad from the square. It’s not far. However, confirm the car with them close to your travel date because the car did not come for me initially, I had to have another person call the hotel for me. Also you will be able to hear fairly loud jazz music coming reom the courtyard into your room until around 10:30-11 each night. The staff are incredibly friendly though and the rooms are very nice. I would recommend this road.
Heather
11 months ago
1.0
Location
Cons: We did leave a list at the Riad with staff to be passed on to the owner with our disappointments. This list was quite long. The focus on the restaurants and bar was high in priority compared to guest staying at the Riad. On the plus side the Riad manage ent cut our check out bill by 50% and they were very apologetic. The receptionist assured us that the feedback we provided would be passed on to the owner.
Matthew
11 months ago
10.0
One of the nicest hotel I have ever stayed at… but don’t not expect to sleep too much if you are a light sleeper. It is in the middle of the medina and it is the most fantastic restaurant/jazz club in the evening. We ate every evening at the hotel as the food was fabulous and the bands/dancing and entertainment was out of this world. The compromise is it’s busy all the time and in the morning they are preparing for the next show. We were offered another room but we were only there for 3 nights so declined. That said we had the best time and loved the place and would highly recommend it. As hotel guests you get treated like royalty with best seats in the house and great service. The concierge was so good he organised so much for us and nothing was too much trouble he made our stay so easy. We did a guided tour which was excellent but beware you may get ushered into a carpet/furniture shop and spice shop and get the hard sell.. we needed a new suitcase. You can say No but it is hard ..
Odysseus
11 months ago
10.0
Verified traveler
1 year ago
4.0
Rather than a hotel is more like a bar with some rooms
Odysseus
1 year ago
10.0
A beautiful riad at a great location. Great service!
Cons: Due to the restaurants there is noise until 23.00.
Sylvano
1 year ago
10.0
Great staff very helpful
Natalia
1 year ago
10.0
I loved the experience. Amazing facilities and very friendly staff. It was expected to be a little noisy and it was but nothing excessive. I loved the spa. The place is a must in Medina
Judith's
1 year ago
10.0
Truely unique experience with extremely helpful and friendly staff.
Mark
1 year ago
10.0
Fantastic, friendly staff in a typically beautiful, traditional Moroccan building. . Attached restaurants/jazz club were amazing.
Beverley
1 year ago
9.0
Excellent location , beautiful accommodation and excellent staff.
CHERRIE
1 year ago
4.0
This was the first time we stayed at a riad in M’kesh. We have always stayed in a large hotel. So this review unfortunately reflects the differences between the two and our obvious preference for a hotel. The Monceau is charming and the staff are friendly. Our room was equipped with all the modern conveniences, and the bathroom was amazing. Our bed had seen better days and the mattress was not as comfortable as I would’ve liked. The riad had a band playing in the center courtyard from mid afternoon til late night, and because of the riad structure, you heard it all!! So if you want peace and quiet after a long day, you could not get it! That’s my main complaint. In a big hotel, you can retire to your room and be secluded from the hub bub. So, it’s just a matter of preference. The Monceau is also a small riad, so navigating the common areas is also very tight. Finally, the breakfast doesn’t offer as many options as a big hotel, and the coffee options were limited and not very good! Its close proximity to the Medina was a huge plus however. Overall, the Monceau was clean and charming, but as a matter of preference, I would rather stay in an actual hotel versus a riad in the future.
shahir
1 year ago
10.0
Fantastic hotel. Staff were excellent and accommodating and helped us organise transfers too and from Airport and even helped us arrange a tour to the Atlas Mountains with a local agent. The food at both restaurants were amazing. We did the Cooking class and spa and I would recommend this highly.
Selcuk
1 year ago
8.0
It is a very beautiful hotel with a lot of local character and good service, but it is quite inaccessible and hard to find for first time visitors.
Julie
1 year ago
10.0
It was absolutely gorgeous, food was delicious and everyone was so helpful and friendly
Charles
1 year ago
10.0
great property in the Medina (old town) and helpful and friendly staff
Anne
1 year ago
9.0
Staff wonderful nothing too much ! -atmosphere at night terrific .
elliott
1 year ago
10.0
Beautiful property. Live music every night. Excellent dining options.
elliott
1 year ago
10.0
Beautiful property. Center of everything. Amazing staff.
jean
1 year ago
10.0
Super spot for an extraordinary late night !! Best restaurant in the area!! Noisy at night, but that is what you are paying for !! Best spot in town!!
Marie
1 year ago
3.0
Location was good. Food in restaurant was good.
Cons: Room was extremely noisy from constant banging above our room. There was so much banging day and night we couldn't get any rest. We were moved to a different room for the first night. TV did not work There was a jacuzzi in the room but the water was cold. Manager said in order to get the water warm, staff would need to come to the room to turn on the heater and come back later to turn off heater. The only way to access the shower in this room was to climb along the 6 inch wide marble edge of the tub. Very dangerous with wet feet. On 2nd night we had to move back to original room. Had to deal with more noise and banging above us. TV did not work. Staff was in our room for two hours and finally fixed TV. . Pool is not available after 4 pm. During the day, there are so many tables/chairs next to pool that there's no way to get in. Walls in common areas were dirty. Beds very hard/uncomfortable. Overall, staff tried to be helpful. I asked for a refund. Manager refused Offered us free dinner instead. For almost $300 USD per night, I expect a peaceful place to stay and relax.
Behnaz
1 year ago
10.0
This stay was a beautiful and different experience for us!
Jamais
1 year ago
10.0
The location. Hosni who took care of the welcome and our stay. Breakfast taken care of by Mohamed
Zoe
1 year ago
10.0
This Riad is in an amazing location and is a beautiful building. The staff were incredible and went above and beyond. Our only comment to future people that stay is that the music/noise doesn’t start to die down until 11:30. We really enjoyed music and the atmosphere most nights however there were times when we wanted a more peaceful night and this was not possible. However we do not feel that this is something to stop you going but just to be aware of prior to booking. We would happily recommend this to anyone that visits Marrakech.
Sean
1 year ago
10.0
The Riad Monceau was one of the best hotel experiences I have had. Room was excellent. Service was impeccable and the dinners were fantastic. We ate there two nights and the food/wine were great…. But the bands really made the night. Can’t say enough about this place. Highly recommended !!!!!
Fernando
1 year ago
8.0
Employees are very cordial and willing keep customers very happy
Maureen
1 year ago
10.0
Staff was amazing
Schjoett
1 year ago
10.0
Many different items
Cons: Too sweet
Charlotta
1 year ago
10.0
A true 5-star experience, with extremely hospitable and polite staff. Abdelhaq went above and beyond to make us feel welcome and comfortable throughout our stay. They also offer cooking classes and spa which are incredible, and the restaurants are top quality.
Ashley
1 year ago
10.0
Service exceeded my expectations. However it was hard to locate as you cant drive to front entrance. You have to walk through the souk with your luggage and its in back like alley. HOWEVER , i had the most amazing hammam & facial. The evening entertainment was great ! Was able to get pool side dining . The views were great.
Michael
1 year ago
10.0
Very nice
Marc
1 year ago
10.0
Everything: the location, both restaurants, the pool… and the staff was outstanding. From the moment we arrived, they went above and beyond to make us feel welcome and cared for.
Steven
1 year ago
10.0
This is a charming little Riad. Excellent staff and very cool hotel. Jazz in the evening and a great rooftop restaurant. Close to the marketplace and walking distance to most places. Will definitely be there again
Hajar
1 year ago
10.0
The staff at this Riad were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions."
Gwendolyn
1 year ago
8.0
The staff was wonderful totally made you feel like family, everyone was willing to answer any questions about the area or things to do.The entertainment at Arabe was excellent. A little noisy at times for me as a light sleeper and beds could be upgraded for more comfort. Despite the noise and bed comfort. I would stay here again because the people & food were so wonderful!
Shaun
1 year ago
10.0
Had a great stay! Staff was really helpful ,loved the room.Would love to come back!
Rachel
1 year ago
10.0
Amazing location, beautiful property with delicious food options and very friendly staff. Highly recommend!
Christopher
1 year ago
10.0
For this being my first time in Morocco, I was extremely pleased with everybody at the hotel. It was extremely hospitable. The staff was lovely very attentive to all of our needs and help us as much as we possibly could. I will definitely be coming back to Morocco and this will be on my place to stay list.
Latoya
1 year ago
10.0
On arrival to Riad Monceau check in was seamless. We were provided with mint tea and snacks and then taken to Room Pacha the room we would be staying in for the next few days. Hospitality was amazing across the board and the Hamman at the on site Spa was wonderful.
Shellina
1 year ago
8.0
Excellent staff and friendly, awesome service. My original room was very small, I asked to see if there was a better room, the. Staff upgraded however did not inform that the upgrade would cost, found out at checkout time.
Enjoy
1 year ago
6.0
The room was smelling Couldn’t sleep Good thing was that the staff were all friendly
Siddhartha
1 year ago
7.0
Excellant staffs. Special mention of AbdelHaq, Sara, Suleiman and Soukeina
Cons: I faced frequent power cuts without any generator back up. Going by the money they charge, a generator back up needs to be done. I faced some inconvenience due to lack of it. Also the food menu has limited items
Ka
1 year ago
7.0
Central location..car cannot stop in front, about 3-4 mins walk from the square. Very happening place with live music and top restaurants Service from staff was very good
Cons: Although the music and service ended at 11… the noise didn’t stop until 1ish 2am ..as bar guest leave the premise, and staff cleaning up, etc. We stay at the hot tub room and there’s no venting in the bathroom/hottub room. Had to walk thru a humid hot area before you can get to the toilet from the room.
Brianne
1 year ago
10.0
Management and staff were excellent!
Gerard
1 year ago
10.0
Very nice place
Jason
1 year ago
10.0
The most amazing place that I have been to, especially given the cost. The service was top-notch... I wouldn't be surprised if they offered to drive us back to the States. The room was clean, the atmosphere was electric (but quiet when we needed to sleep), and the breakfast was amazing. Still... the service... it was on-par with 5 star hotels. I do not typically write reviews, but these guys deserve it. My only advice would be to find how to get there BEFORE going, as the Riads are a maze. Regardless, I cannot speak highly enough about Le Riad Monceau. We will be staying there if we find ourselves in Marrakech again.
Verified traveler
1 year ago
2.0
Worst hotel stay of my life!
Martin
1 year ago
9.0
Location, room, restaurants and the staff were excellent, all very good.
Cons: Nothing.
Kelsey
1 year ago
10.0
The staff was very welcoming, spa was amazing, restaurant was 10/10, the rooftop bar was nice too.
Kevin
1 year ago
10.0
Great location, good restaurants, amazing staff.
Juan
1 year ago
10.0
We had a great stay at Riad Le Monceau! The service was top notch! I can’t stress enough how amazing the service was. Everyone was so helpful and welcoming especially the front desk! The food was fantastic as was the jazz nights. It was definitely the place to be on any given night. Walking distance to all the major sites.
Amy
1 year ago
10.0
I have just come back from a fabulous 3 night stay at Le Riad Monceau. All of the staff were so friendly and helpful, the breakfast was delicious and plentiful, and the room was very comfortable. We also had a hammam and massage in the spa, which was absolutely AMAZING!!! One slightly negative thing to note, is if you want an early nights sleep this is not possible. The live music does not finish until 11pm, and then by the time everyone leaves it's almost midnight. Then the staff are cleaning and clearing away which is noisy and lasts until around 12:30-1am.
Oliver
1 year ago
8.0
Maria
1 year ago
10.0
Espectacular hotel with a lot of options and amenities within the riad. We really enjoyed our stay there. The staff are incredible and always trying to make you happy and satisfied. Love it!!!
Bosson
1 year ago
5.0
Diogo
1 year ago
10.0
Kerry
1 year ago
10.0
This wonderful Riad is in the perfect location. An oasis of calm but right on the doorstep of the Jemaa el-fna (the main square) They have two fabulous restaurants with live music every evening. Very popular with a great atmosphere and always booked up in advance. Their Hamman bath is great too with little secret garden for hotel guests.
Cons: What’s not to love! It was an amazing stay.
Maria
1 year ago
10.0
It has a great location, great restaurant and bars as a part of the property. The spa is really amazing as well
Youssef
1 year ago
10.0
Beautiful property but the staff are what makes this gem and it start a the Top with Abdelhark.
Brian
1 year ago
10.0
It was a Riad Hotel with the rooms built around the courtyard on many levels. Overall was an excellent place to stay with an inhouse restaurant that had a great menu and there was live entertainment that played till 11 pm and then shut down. Overall an excellent experience and I would recommend this place to anyone. Only negative is that you have to walk a couple hundred meters to get to this place as there is no drive up access for those that have mobility issues.
Robert
1 year ago
10.0
Daniel
1 year ago
10.0
Best service ever! Every staff member goes above and beyond to make you feel welcome
Vikesh Ramesh
1 year ago
10.0
The staff were very attentive and kind. Clean rooms and an all round great place to stay. Loved the jazz music in the evenings with two great options to dine at. It’s in an ideal location for getting around the Medina and visiting key attractions.
Colin
1 year ago
9.0
Yvonne
1 year ago
8.0
The room and facilities were great however there was issues with the internet which meant no tv connection. However the staff were excellent and very helpful which made up for any issues.
Cons: Lovely food and great vibe in the bars.
Charlie
1 year ago
10.0
Cons: Room was great but idiosyncratically I could here the bar upstairs till it shut - may have just been the room I was in though
James
1 year ago
10.0
Clean and beautiful. Nice restaurant. Receptionist Mawar, Hosni and Abdul Halim were friendly and very helpful and should be commended for their excellent service.
Cons: Need to walk a little bit into the Medina, but honestly that’s alright and part of the experience.
Catalina
1 year ago
10.0
Frances
1 year ago
9.0
I enjoyed our room and little balcony where we sat and had dinner while listening to music . Very special . Our dinners and breakfast were wonderful. All 3 breakfasts we had Muhammad as our waiter and he was wonderful . The best waiter of our 2 week trip in Morocco. Our 2 hour spa was incredible! It was great having a refrigerator in our room , the first in our entire trip . Enjoyed the music and found the food very good and reasonably priced.
Cons: Water pressure wasn’t the best for showering or hot water . One night there was alot of noise from the upstairs rooftop.
Frances
1 year ago
10.0
Staff , food , spa , wine , location , space location of our room
Cons: Water pressure and temperature, and smoke ( cigarettes and cigars) noise above our room one night
Joe
1 year ago
9.0
We had breakfast each morning and was greeted by Sukina, excellent service and very pleasant and friendly staff.
Paul
1 year ago
10.0
Great hotel super helpful and friendly staff perfect location and great food - great rooftop Bar with live music nightly. It was our 2nd stay in this hotel and will definitely go back
Stephen
1 year ago
10.0
We had an amazing stay at Riad Monceau. As soon as we arrived we were made to feel at home by all the staff who were working there. I would especially like to thank Mohammad, Hosni, Mustafá, Hicham & Maroua. They made my birthday really special. We loved the Jazz music which was on every evening between 8pm-11pm and both restaurants serviced excellent food. The ambience and atmosphere was 10/10. We also really enjoyed the hot plunge pool , it was like a little oasis and the spa experience with the massage and Hammam was so relaxing.
Cons: Everything was great
lynda
1 year ago
10.0
Had the most amazing stay at Le Riad Monceau. The rooms are beautiful and food in La Pergola rooftop restaurant was spectacular. We didn’t eat anywhere else. Le Riad staff are very helpful and arranged a driver and a guide was us. If I returned to Marrakech this would be the only place I would stay. Fantastic holiday
Margaret
1 year ago
8.0
Great location close to the heart of the medina. Staff very friendly and helpful. They helped us book two very fun excursions, as well as a private car to Casablanca and everything went smoothly and was enjoyable. Breakfast is great - every day there is a special moroccan treat in addition to a very generous meal of pastries, fruit and eggs. Only caveats are that since there is a jazz bar and restaurants on the roof and in the courtyard, it is very noisy until about midnight. By noon they begin getting ready around the riad for the lunch and dinner crowd and start playing music over the speakers. So it is not a peaceful environment and only stay there if you won't mind that. Only other drawback was that the water pressure in the shower is very low - sometimes down to a trickle. But not sure if that is just this hotel or a problem for all hotels in the area.
Graham
1 year ago
9.0
All the staff were gracious and made our stay very memorable
Eleri
1 year ago
9.0
From our arrival the staff could not have been more helpful and attentive. The building was beautiful and mixed luxury and quirkiness absolutely perfectly. The offers that the hotel offered were good value for money. We took the cooking course and the Hammam spa which were both excellent. The breakfast was excellent with a variety of moroccan delicacies each day.
Cons: We had an evening meal at the bistro which was a bit disappointing. There is also live music every night until 11, which wasn't unpleasant but it would have been good to know so if we wanted some peace we could have booked an outside facing room
Ben
1 year ago
10.0
Lovely property. Riad Monceau stands out for it's dining/bar options. People come from all around Marrakesh to enjoy jazz at Le Bistro Arabe and the rooftop bar, La Pergola. In fact, you should be aware the property is full of visiting patrons from the late afternoon through 11PM. The food at both options is great, as is the service. The location is also fairly central, just 5 minutes from the main square. The only warning I will make, is that it can get noisy in the evening and you can hear people moving about on the rooftop restaurant in your room. It's like living in an apartment with a noisy neighbor above you. Otherwise, we had a great time and would return.
Vanesa
1 year ago
10.0
Saqib
1 year ago
10.0
A Lovley Riad close to the main market square. Had internet access, European toilets & European breakfast. Staff were great and really helpful. Be mindful there is a music playing late until 23:00 most nights so you wont get much sleep before then.
wladyslawa
1 year ago
8.0
It was fun. The staff was amazing. But it was noisy. The kitchen was right above my bed.
Mauricio
1 year ago
10.0
The restaurants in the property and to have walking access to sites were a big plus
Kendall
1 year ago
10.0
Kim
1 year ago
8.0
Cute and nicely decorated Riad inside the Medina but NOT a 5*. It’s close to the main square and all the souks. Location is great if you don’t mind small alleyways. THINGS WE DON’T LIKE -no phones in the rooms which means you cannot call the front desk if you have an emergency or need anything. This is a big safety concern. I told the staff about the safety concern and she said no worries because there are never any emergencies. Really?!? -lock to the rooms are dead bolts which means you need a key to leave the room. My husband left with our only key and I was stuck in the room and they only give you 1 key. I couldn’t call front desk because no phone in the room -water pressure is very weak and hot water trickles. Hard to shower with cold water -had to track down staff to open up the breakfast area even though it was 30 minutes past the time breakfast was supposed to start We paid 5 star prices for a property that was not worth it. If safety is important to you, stay elsewhere!
Mia
1 year ago
6.0
Unfortunately my experience was not pleasant, firstly I emailed the hotel before arriving to confirm the airport transfer I paid for and never received a response, so I had to phone them in transit. After travelling 30 hours, I arrived to check in and was told by the young lady to take a seat, I sat there for 20 mins and asked her “what am I waiting for please” as I had a Xmas lunch to get to. She said, “your room is not ready, and I thought you were drinking your tea”, I said “no, I don’t like tea” - I then asked if I could freshen up somewhere as I had plans and was made to wait another 20 mins. The young girl was rude and abusing me and I repeatedly had to ask her to please leave me alone. The music from the jazz bar in the riad doesn’t finish until 11pm so good luck getting an early sleep after a long day of travelling!
Mariam
1 year ago
10.0
The staff is more than amazing! 😍
Cons: Chilly rooms
Mithuna
1 year ago
10.0
The best part about the hotel was the service and the staff. They were extremely nice, accommodating and helpful. They gave us a room upgrade, brought us breakfast to the room because my daughter was feeling cold in the breakfast area, helped us with a doctor when my daughter was sick and overall were so warm and courteous that made our stay very pleasant. The riad is very beautiful and has live music in evenings. Very close to the main square as well. Great location. Minor nit: Breakfast area can get a little cold in winters
Wajahat
1 year ago
6.0
This Riad is a 3 start Riad claiming to be a 5 star. It's success is entirely dependent upon it's excellent staff otherwise everything is very basic. First of all we had to walk 20 minutes going in circles asking various people about it but we couldn't find it as everyone sent us in opposite direction and it's not easy to find really. Room: No Windows or exhaust in the bathroom so smells linger for ages and old smelly sewerage adding to this problem! Water stands in the tub because it's a handmade tub with uneven slopes so the poor functionality overrules deco. There is no bidet (5 Star?). Noisy room: Throughout our stay we had to make regular requests to reception to stop the furniture dragging going on above our room at the restaurant and then they would start again at midnight and very early morning! Overall noise insulation is poor, you could hear everything from outside so I am sure they heard us too! Breakfast: Continental breakfast really, not even eggs are included (you must pay extra - 5 Star!)
Tammy
1 year ago
10.0
Stunning riad!!
Cons: Nothing
Richard
1 year ago
10.0
Very intimate and excellent care for their guests. Above and beyond expectations.
Candice
1 year ago
10.0
We were blown away at the courtyard. It's incredibly romantic and beautiful!!! The entire hotel is just gorgeous. We loved it and want to come again. The staff were so lovely and went out their way to help us for so many things. Shout out to Mohammed for his kind service at every breakfast he's great.
Bao Chau
2 years ago
10.0
The services and amenities of this place were beyond our expectation for a last-minute reservation. The premises was elegantly decorated and well-maintained. The location of the property is extremely convenient in the medina and very accessible from the main streets. We were appreciative of the service that the riad provided - they had someone come out to meet us at the car and assisted with our luggage which was a street away from their entrance. The breakfast spread was phenomenal, and the daily jazz music was marvelous. We highly recommend this place for a romantic getaway.
Nathan
2 years ago
10.0
The building was gorgeous! The small attention to detail was impressive.
Cons: Nothing!
lisa
2 years ago
10.0
You must stay at a Riad when in Marrakech and must stay here. I have travelled around the world and stayed at the fanciest 5 stars hotels however Le Riad Monceau comes straight out of the movies glamour! Nothing like it - ANYWHERE! It is truly the most magical place to stay when in Marrakech. The minute you walk into this Jazz Hotel you feel like you have walked into another world. With only 10 rooms here - you're lucky if you can book here! There are two incredible restaurants! Le Bistro Arab - exquisite restaurant surrounded by a pool and live Jazz with an ambiance that is like no other. You also have an extradorinaiy more casual restaurant on the second floor again filled with ambiance, lighting, outdoors, amazing food! Then there are 3 roof top private areas one floor higher giving you views of Marrakech! The Riad is 3 min walk to Jemma el Naff square so you are in the heart of all the action! The music stops at 11am so you can get a peaceful sleep after that time. Otherwise you have your own private concert from either the two restaurants or from your rooms! We tried 3 different rooms from standard to one of their jacuzzi suites...the jacuzzi suite is not your regular jacuzzi. The bath room and jacuzzi made you feel like you were a royal Arabian Prince or Princess. We never made it to their spa and haman but it looked amazing! The most important quality that we loved is that EVERYONE made you feel like family! From the top down! 5 STAR in every way! GLAMOUR! xo
Neville
2 years ago
10.0
A beautiful Riad, excellent in all respects with especially helpful and friendly staff. Occasionally architecture and design do play second fiddle to practicality. Very well located, and everything of the highest standard.
Patricia
2 years ago
10.0
Great Riad in a very convenient location. Service was 5*, special mention to Maroua and Chadi at the reception, and both waiters at breakfast service, overall best customer service I had in a long time
CHRISTINE
2 years ago
10.0
The staff at Le Riad Monceau were welcoming, kind and helpful. I would definitely recommend this location and oasis of a Riad for a stay in Marrakech.
Sara
2 years ago
10.0
What a great experience, amazing Rhiad, outstanding service from all the staff. The attention to detail on customer service was superb. Amazing food, great location would highly recommend.
Cons: Nothing it was just perfect!
Minal
2 years ago
10.0
Beautiful hotel with great service and close proximity to the Medina. Highly recommend staying here.
Djurdjica
2 years ago
10.0
Le Riad Monceau was our Oasis from the frenzy of the Souks & the Medina which are minutes away. Wonderful environment focused on high level customer service, with exceptional food & beverage offerings. Live music every evening until 11pm in proximity of rooms, so need to enjoy that.
Joash Bryan
2 years ago
10.0
Everything was perfect in our stay. We really love it!
Barrett
2 years ago
10.0
The property is beautifully decorated and the staff are super friendly. The hospitality is the best I’ve had in a long while. They were super attentive. Cleaned the room everyday and it was service with a smile.
Cons: There is nothing bad about this place.
Hamza
2 years ago
10.0
Rs
2 years ago
8.0
The staff were friendly and were very helpful. Nothing was too much trouble.
Cons: The coffee
Sibbald
2 years ago
10.0
Excellent location. Staff were amazing. Went above and beyond to help with everything. Fantastic facilities
Christophe
2 years ago
10.0
Christophe
2 years ago
10.0
Andrew
2 years ago
10.0
Amazing stay. Wonderful staff. Caring and attentive from the top to the bottom. A real team effort with nothing too much trouble. Good brilliant. Jazz bar perfect for atmosphere. I cannot rate this Riad highly enough. It was a shame to leave!
Joel
2 years ago
9.0
Michael
2 years ago
10.0
The whole team at Riad Monceau were wonderful!! Even though we arrived on a major national holiday, Hosni welcomed us with a traditional holiday snack and treated us like family. Thank you, Hosni!! We hope to be back soon!!
Steven
2 years ago
10.0
A classy gem not far from the Djemaa El-Fna square. Two restaurants, one of which is a jazz club in the evening looking down on the small pool in the courtyard. Rooms were comfortable and well-decorated in Moroccan style with (thankfully!) air conditioning. Staff was very friendly and hospitable, and spoke English, French and Arabic. Food was delicious, and good drinks at the bar. Quirky bit of charm: the rooms are named, not numbered.
Phongsak
2 years ago
8.0
Second stay at Monceau - great jazz evening entertainment, rooms were clean and comfortable.
Valerie
2 years ago
10.0
Amazing Riad in the heart of the old Medina. Bistro Arabe and La Pergola are the cherries on top for amazing food, live jazz music, and a cool rooftop.
Marc-Andre
2 years ago
8.0
Decent service. Great restaurant (Bistro Arabe). Very noisy. Hotel staff is friendly but do so with interest. Always looking for tips. Incessantly and aggressively. Recommend for location and restaurant. Experience was average. Would not return.
Andria
2 years ago
10.0
Our stay at Riad Monceau was amazing!!! The staff were all great! They have the absolute best rooftop in the Medina and I visited quite a few during my stay. If you enjoy good music and live bands, you will not be disappointed. The spa was the best as my husband and I received the Hammam body scrub/facial/massage. It was worth every second. The staff were also very accommodating to make space for me to do my workout exercises next to the jacuzzi on the roof and it was all private (I will tag you my workout video on IG). That said, I do not know when my husband and I will return to Marrakech but when we do, it will be here! Thank you all!!!! We sincerely miss all of the wonderful staff. Sincerely, Andria and Byron 😊
Rajesh Paul
2 years ago
10.0
We wanted to stay in a Riad whilst in Marrakesh. We decided to stay at Riad Monceau from the amazing pictures and reviews. Airport pick up was arranged by Marc. Communication before our trip was excellent from Marc. Once we arranged we were greeted by amazing ,friendly, courteous and very helpful staff. Our room was perfect in every way ! It was kept clean by the lovely staff and decorated with lovely rose petals. We were given lovely mint tea and cold refreshments on arrival. During our stay everyone treated us as though we were the only people in the Riad; we felt very much welcomed and relaxed. We had the pleasure of 2 amazing restaurants located in the Riad; La Pergola and Le Bistro Arabe. Amazing food, drinks and the most amazing service from all the staff. We had the the hammam at the Riad; definitely recommend. We did the cooking class; the chef was amazing and we can both now make a delicious tangine, would definitely recommend. We would definitely recommend this Riad; located a few mins walk to Djemaa El Fna , the medina, Bahir Palace and Koutoubia Mosque. Thank you to everyone from making our stay so wonderful. Thanks to the amazing kitchen staff, waiting staff and reception staff ; Hosni, Ayoub,Abdep and Abbepkarim. Thank you, hope to see you all again soon Mr Mrs R Ramkumar
Douglas
2 years ago
9.0
The staff was very accommodating and friendly.
Lynn
2 years ago
8.0
Lynn
2 years ago
8.0
Nice atmosphere, helpful staff
Cons: Slight issues with the plumbing, the toiletries were not labelled and there was no where to hang the shower head when showering which for someone with long hair was slightly annoying.
Anis
2 years ago
9.0
Excellent service
Abdul Fayaadh
2 years ago
4.0
When we got back to the riad after our dinner, we were waiting outside knocking on the door and buzzing the ringer for 20 mins and no one opened the door. This was at 1230am local time and in a very dark area. It felt unsafe at that moment. We had to call the riad for them to come and open the door. The staff are unprofessional. The water for the shower barely has any pressure on it and took 10-15 mins to warm up. The wifi here is extremely slow, and the moment you do have internet it disconnects from the server every 30 mins which forces you to reconnnect. There’s bugs flying around in the room. Not enough towels for two people. The bed is extremely uncomfortable where you can feel the springs. I will not recommend this riad to anyone there are many other options. Please save your time and effort. We definitely wish we did. We’re a young couple and we have stayed at other riads and we only ask for the basics. This is not it.
Sara
2 years ago
10.0
Matthew
2 years ago
1.0
Cons: very noisy every night until 11pm and cramped rooms. Run down hotel.
Simon
2 years ago
10.0
Lovely Riad and well situated in the medina Staff were lovely, couldn’t be more helpful, nothing too much trouble and always smiling and cheerful Small Riad, only 10 rooms so like a small boutique hotel Place had a great buzz with the roof top bar and music every night but not too loud or overbearing- would highly recommend it
Emily
2 years ago
6.0
Nasir
2 years ago
10.0
Beatriz
2 years ago
7.0
Incredible ambiance!!! Music, people, food.amazing energy.
Cons: The shower not comfortable.
Mike
2 years ago
10.0
A luxury oasis of calm amongst the frenzy that is Marrakech. The staff were lovely- very helpful and eager to make sure we were enjoying our stay. The restaurant and bar area very good. Live music every night which is a feature of this boutique Riad that focuses on jazz and contemporary Arabic music. Would highly recommend.
Ainhoa
2 years ago
10.0
The staff dedication and willingness to make it a special trip for their customers is excellent! You feel so welcomed and looked after
Alexandra Elissavet
2 years ago
10.0
Oana
2 years ago
6.0
The location is good. Room was nicely decorated with rose petals, very romantic. A fruit plate was provided in our rooms. Verry good and consistent breakfast. Some of the staff were really nice and helpful.
Cons: We asked if we can use the jacuzzi and on the first day they said they have an workshop and we can’t use it so we’ve booked it for the next day, the next day when we went to our appointment, they’ve told us that the jacuzzi is under construction, told them that we couldn’t use it in the previous day because of the workshop they had there and they said there was no workshop, so someone lied to us. The pool is opened only until 3PM. Because the Riad has 2 restaurants there’s a lot of noise and people walking around, not a relaxing riad vibe at all. In the room next to ours there we’re working men, refurbishing and drilling with the machine all day. So if you’re looking for a relaxing stay, don’t book here.
Gill
2 years ago
10.0
Fabulous gem of a hotel. Cannot recommend enough and the staff were exceptional. The jazz is wonderful!
Marianne
2 years ago
9.0
Sally
2 years ago
9.0
Great location, friendly & helpful staff, lovely food
Cons: nothing
Martin
2 years ago
9.0
Ckbrady82
2 years ago
10.0
Amazing central location, beautiful bar & restaurant area, authentic Riad experience in the heart of the Médina
Cons: The only minor thing for people to be aware of is that a band play nightly until 11:30pm in centre of Riad, the music is amazing and this makes for a great atmosphere, but won’t suit those who maybe want an early night.
Iona
2 years ago
9.0
Great location just a couple of minutes from the Jemaa el Fna. Comfortable rooms with very helpful staff. Excellent atmosphere with live jazz every evening. Extremely generous breakfast. We really enjoyed having Moroccan tapas in the rooftop bar as well as a delicious dinner by the pool.
Cons: The shower lacked pressure.
Shenieka
2 years ago
10.0
Mikk
2 years ago
8.0
great location and lively bar and restaurant. great breakfast.
Cons: small room and noisy due to upstairs terrace bar.
Stefan
2 years ago
8.0
The hotel is above all nicely located nearby (200m) for the central square. It's a nice romantic place for couples, the restaurant is really excellent and the staff, particularly at the reception, very charming and friendly.
Cons: It must be said January can be a chilly time to travel to Marrakech. Hence, the junior suite we had was difficult to heat up. Our hosts tried so by a mobile heating, but it felt slightly humid. Little disadvantage as well if you take the junior suite. It's directly under the nice roof top bar. So if you don't join there for a cocktail, you might perceive this being slightly noisy. One point that nearly requires improvement is the breakfast. Please think of serving your guest a tin of coffee (not just one mug) and give it a bit more of variety (yogurt, grains etc.).
Kyungmin
2 years ago
10.0
Emre
2 years ago
10.0
ıt is a really cool place. There is a great restaurant in the ground floor with live jazz music everyday. On the terrace there is a hip bar that is quite popular. The ambiance of this place is magical. Riad Monceau is a social hub besides its great hospitality. Location is just perfect, staff is friendly and helpful, rooms are comfortable.
Cons: Nothing
Max
2 years ago
8.0
Grassel
2 years ago
8.0
Viktor
2 years ago
1.0
Jairzinho
2 years ago
9.0
Really hygienic room, good service from the staff, amazing breakfast
Cons: There was a mosque in front of it that woke us up early in the morning, also there wasnt a showerhead holder so you had to hold that while showering
Patrick
3 years ago
8.0
Hotel is lovely and the two restaurants are very popular with a nice night life and live music. Our room was very nice, ample with a big hydro-jacuzzi that felt like a hammam.
Cons: Several of the rooms face the inner court with live music happens between 8 and 11:30/midnight. It was very difficult to sleep as the music was very loud and then clean up took place.
Johannes
3 years ago
10.0
The welcoming at the reception was great, we felt really good right from the start. The Rooms are spacious and at night the hotel tranforms with live music and dinner guests. The best thing about our stay though, was the hospitalitiy of the staff. Especially Hasni and Hanane, who went out of their way to consult us on diverse topics and questions. Thank you so much, we will def. come back! Also: The breakfast took some time but was delicious and big.
Gannon
3 years ago
9.0
Yongxin
3 years ago
10.0
The Riad is beautiful, good facilities, good food, live music during the night. The reception is nice and professional. Special thanks to Hosni who gave us good advice for visiting and helped to arrange an early breakfast for us before we left.
Cons: There are only two staffs doing massage. You will have to wait if you group have more than two people.
Helen
3 years ago
10.0
Nomi
3 years ago
10.0
we got from Husni and Hannan an excellent service. perfect place for our honeymoon . clean and professional attitude
Cons: all perfect
Sarah
3 years ago
10.0
Raffat
3 years ago
9.0
a fantastic building and a great location. the staff were exceptional and couldn’t do enough to help .
Cons: The only slight negative I can put on the accommodation is the shower was not very good but I’m not there to spend all my time in shower. it might bother some people it might not bother others
Vasco
3 years ago
10.0
the staff was friendly and helped with everything ! the rooms are clean as well as the whole Riad. The food is delicious
Cons: nothing
Starts From
$166.00 / night
7 - 8 Derb Chaabane, Riad Zitoune Lkdim, Marrakech, MA
Nearby Landmarks & Visits
Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
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Expertise and Experience
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Call : (+212) 611 711 470
Email : hi@insiderinns.com