InsiderInns - Get Closer to the Dream

HyeSeung

2 days ago

5.0

쿠투비아 사원앞에 있어서 루프탑에서 조식을 할때 아침의 햇살도 좋고 분위기는 아주 좋았습니다

Cons: 리셉션에서 방까지의 거리가 아주 멀어서 다른 비상구가 존재했는데 그 길을 이용하고 싶었습니다 방이 아주 좁아서 여유공간이 충분하지 못했습니다. 차라리 옷장을 작은것을 놓고 좀 더 여유공간을 늘였으면 좋겠습니다 호텔의 수건이 아주 오래된, 쓰고싶지 않은 그런 수건을, 그것도 방에 비치되어있지 않아 두번을 부탁해야 받을 수 있었습니다. 조식의 청결상태와 퀄리티는 아주 형편없었습니다. 똑같은 비용에 다른 리앗을 사용했을때는 좋은 분위기의 방에 좋은 퀄리티의 조식이였습니다

Juan Luis

2 days ago

7.0

La ubicación es escepcional y su personal espectacular. Son amables y estás siempre pendientes de ayudarte en todo lo que pueden

Cons: La cerradura de la habitación no cerraba bien y daba sensación de inseguridad. El agua de la ducha no salía caliente y encima no hay mampara ni nada y acababa todo mojado

3 days ago

5.0

LEFORT

4 days ago

5.0

Bon emplacement mais hôtel, à restaurer entièrement

Cons: Petit déjeuner très ordinaire . Pas d'isolation pho ique entre les chambres.

Jennifer

1 week ago

1.0

Nada

Cons: Todo

Raquel

1 week ago

6.0

Location

Cons: The staff were to noise and you could hear everything

Lindsay

1 week ago

7.0

l’emplacement était parfait

Cons: chambre un peut petite et pas d’eau chaude pour se doucher dans la salle de bain même après l’avoir dit

Diop

1 week ago

8.0

Ahmed

1 week ago

7.0

Cons: Du sucre dans le jus d’orange alors qu’on est à Marrakech..!

Ethan

1 week ago

10.0

Wonderful staff, fantastic location, incredible hotel. Perfect stay 10/10

Cons: N/A

Dawid Zielinki Poland

1 week ago

3.0

Jedynie łóżko wygodne do spania. Ładny widok z tarasu na meczet.

Cons: Pokój 118. Skandal. Dno. Brak ciepłej wody. Pokój wygląda jak nora. Bardzo ciemno, brak oświetlenia. Totalny syf. Bateria umywalkowa brudna. Warunki katastrofalne dla cywilizacji europejskiej. Uwaga: calkowity brak dostepu do wifi w pokoju. Ten hotel powinien zostać natychmiast zamknięty. Na recepcji lekceważenie. Nikt nawet nie wspomnial gdzie i o której mamy śniadanie. Ciągły brak talerzy podczas sniadania. Uciekajcie stąd natychmiast.

Sergio

1 week ago

4.0

La zona la ubicación perfecta

Cons: Camas

ANDRZEJ

2 weeks ago

8.0

Ali

2 weeks ago

6.0

Helena

2 weeks ago

5.0

Simpatia dos funcionários.

Cons: Das instalações e do cheiro

Khaidar

2 weeks ago

9.0

Personnel très professionnel et la hauteur, bon rapport qualité prix et emplacement exceptionnel. Je recommande cet établissement.

Elisabeth

2 weeks ago

10.0

El personal del hotel es muy amable esta centrico para todo el recepcionista es muy atento amable y te ayida en todo incluso nos enselo habitaciones para q elijieramos a nuestro fusto mohamed reception excepcional

Cons: Todo bien

Perez Vila

2 weeks ago

7.0

La ubicación

Cons: Necesita una reforma, está un poco anticuado y el edificio tiene gran potencial.

Bidart

2 weeks ago

6.0

L’emplacement et la gentillesse et disponibilité du personnel

Cons: L’espace douche et toilettes concentré sur un espace très réduit

Anne Marie

2 weeks ago

10.0

Hôtel idéalement situé pour visiter. Personnel agréable. Bon restaurant. Bon rapport qualité prix.

Cons: Les chambres ont besoin d' être rénovées, notamment les salles de bain.

Guillermo

2 weeks ago

6.0

Personal muy atento. Ubicación insuperable Las habitaciones un poco venidas a menos, en una de las dos que tomamos no funcionaba el aire acondicionado.

Lourdes

2 weeks ago

1.0

Da localização

Cons: A limpeza deixou bastante a desejar. O quarto encontrava-se sujo, com cabelos no chão e a tábua da sanita pouco higienizada. Além disso, a casa de banho tinha um odor desagradável. Fiquei bastante desiludido, pois nunca tinha estado num alojamento com um nível de limpeza tão insatisfatório.

2 weeks ago

5.0

Mariusz

2 weeks ago

5.0

Normalne śniadanie, ciepła woda non stop pod prysznicem, lokalizacja w centrum przy placu i meczecie księgarzy, klimatyzacja działa bardzo dobrze

Cons: słychać cały hałas z ulicy, bo okna są pojedyncze, mają system otwartej kanalizacji więc czuć wszystkie zapachy (ale chodząc po ulicach czuć, że całe miasto tak funkcjonuje), obsługa pomyliła nas z innymi gośćmi więc trzeciego dnia musieliśmy pokazywać wydruk rezerwacji z booking by udowodnić, że faktycznie my to my

Patrick

2 weeks ago

6.0

Bonne situation géographique

Cons: RAS

Natacha

2 weeks ago

7.0

Melany

2 weeks ago

10.0

El hotel en si me parecio estupendo, su personal super amable y dispuesto a ayudarte en todo momento, su desayuno en la terraza con vistas preciosas, y la habitacion era genial!! superaron nuestras expectativas.

Cons: Lo unico que no me gusto, fue algo de la habitacion, como a la hora de ducharte que no tiene mampara y todo el baño se ponia empapado de agua, por lo demas todo espectacular.

Linda

3 weeks ago

6.0

Le personnel agréable et sympa, et la proximité avec tout les lieux à voir.

Cons: Les chambre n’était pas terrible, j’ai dû changer 2 fois de chambre avant d’en avoir une qui était passable. Salle de bain avec une odeur d’égout. Et beaucoup de bruit la nuit donc difficile de dormir.

Deimantė

3 weeks ago

10.0

Super happy with staying at Hotel Islane! Perfect location, we booked it for our first night in Marrakesh. It was easy to find and really close to centrum. Also the staff was super helpful, helped us get a taxi and ask with taxi driver about the price. Breakfast view amazing! Also just by the door there is currency exchange. The room was beautiful and just perfect for short stay. Hope to come back!

Dawn

3 weeks ago

7.0

frederic

3 weeks ago

5.0

Mohammed

3 weeks ago

1.0

The only thing about the hotel i liked was location

Cons: Its not clean dust dump brocken handles brocken toilet diry floor dirty pilows and every thing

Desiree

3 weeks ago

9.0

Elmostafa Elkacem

3 weeks ago

7.0

Allan

3 weeks ago

8.0

Nadia

3 weeks ago

4.0

Alba María

3 weeks ago

4.0

La ubicación era inmejorable

Cons: Cuando llegamos la habitación todavía no estaba preparada, y cuando luego entramos el baño no lo habían ni limpiado estaba sucio

Lamya

3 weeks ago

10.0

Un emplacement idéal, un personnel exceptionnel ,et un spa et coiffeur au top Je le recommande vivement

Cons: Tout est parfait 👍

Mirian

3 weeks ago

4.0

La ubicación.

Cons: La cama era incómoda. Se escuchaba mucho ruido. No dejan gel. La habitación que reservamos no era la misma que nos dieron y su contestación es que habían hecho cambios (obras), pero no precia para nada, la habitación tenía un aspecto más antiguo que el de la foto.

Philippe

3 weeks ago

5.0

L'emplacement

Cons: La propreté, des mouches mortes dans les coins un climatiseur très sale et des tas de planches devant la fenêtre. Sans parler de l'insonorisation

Miloud

4 weeks ago

8.0

Accueil, toute l' équipe était très bien, Abdel et Zakaria, on était très bien. Merci à tous.

Baeza

1 month ago

7.0

pean

1 month ago

2.0

l'emplacement de l’hôtel est bien situé, les chambres très moyennes petit déjeuner tout simple

Cons: dans la chambre 204 bruit permanent, dans la 302, fuite d'eau à la climatisation, télé en panne, rien pour accrocher ses vêtements dans la salle de bain. douche et sol dégueulasse, ne pas prendre une douche trop longtemps, car l’évacuation se fait très mal. petit déjeuner tout simple.

pean

1 month ago

2.0

hôtel bien placé la chambre 233 juste derrière le resto un peu mieux et semble un peu plus propre que les chambres 204 et 302. petit déjeuner toujours moyen

Cons: la même chose que dans les autres chambre. le bruit, la salle de bain ( rien pour déposer ses vêtements, pas une chaise ni tabouret)

Mariam

1 month ago

8.0

Location Friendly Staff Nice rooftop you can see the mosque

Cons: The hotel is not clean and have poor lighting.

Natalie

1 month ago

1.0

Nothing,

Cons: Everything. The photos on here are from when it was 1st built , the hotel is a complete mess .everthing is falling to bits . I did try the restaurant and it was just as bad . They have agreed to refund me 3 nights but haven't received anything .

M Rosario

1 month ago

3.0

La único bueno la ubicación

Cons: La limpieza, el servicio ( no tenían toallas disponibles)

María Ángeles

1 month ago

9.0

Tuvimos una gran experiencia en el Hotel Islane. Nos atendió Fatima y fue un encanto, como todo el personal del hotel. Las habitaciones son amplias y cumplen con lo básico. El desayuno es poco variado pero todo está rico, y las vistas desde la terraza son muy bonitas

Cons: Por poner una pega, el agua caliente tardaba mucho en salir.

Walter

1 month ago

4.0

nulla

Cons: wi fi ridicolo

Pastor Catala

1 month ago

6.0

La localizacion muy cèntrica

Cons: la ausencia de toalla, la puerta se atasca, cerca no a la ventana muchisimas ruidos que dificultan dormir por la noche

Hugo

1 month ago

2.0

A cama era confortável.

Cons: Limpeza é ZERO ! Cheiro nauseabundo da cama de banho, toalhas que metiam nojo. Zero isolamento acústico. Muito difícil de descansar. Pequeno almoço paupérrimo.

Ramlata

1 month ago

10.0

Tout ,disponibilité, écoute, et toute l'équipe toujours disponible à la moindre de nos requêtes. Au point de vue géographique très très bien situé. Cela nous a permis de marcher,de visiter des sites à proximité et de faire de belle rencontres avec le marrakeshi

Cons: Nous avons tout apprécié Que du positif

FERNANDEZ

1 month ago

10.0

La ubicación inmejorable y el personal también excepcionales. Muy buena relación calidad precio

Ana Cristina

1 month ago

4.0

La ubicación

Cons: No funciona bien las cerraduras de puerta ,no reponian las toallas, no limpiaban diariamente únicamente la cama .Y la ducha se atascaba el agua en el sumidero . Calidad precio decepcionante.

Yolanda

1 month ago

5.0

La ubicación

Cons: Era una habitación que habían reformado y el baño tenía desagüe no tenía plato de ducha y cuando abría el grifo se inundaba, el agua no bajaba con fluidez

Yolanda

1 month ago

1.0

La ubicación

Cons: El hotel está en muy mal estado, necesita ser reformado, me tocó una habitación que la bañera estaba toda llena de óxido y las paredes y el techo del baño llenas de manchas de moho, así como el lavabo

Marie-france

1 month ago

7.0

Die zentrale Lage Der Preis Die netten hilfsbereiten Mitarbeiter

Cons: Kein funktionierender Tresor Keine Aufhänger im Bad und im Zimmer Keine Kleiderbügel im Schrank Tür nur durch windigen Schloss gesperrt Abwasser Geruch im Badezimmer, wie in fast alle Hotels im Marokko

Silvia

1 month ago

1.0

Localización y terraza

Cons: No wifi, no TV, no secador, baño sucio, se salía el agua… cama incomodísima, no cambian toallas ni reponen jabón … y para rematar, vimos una cucaracha.

Amehdi

1 month ago

6.0

Elzbieta

1 month ago

8.0

Ana Cristina

1 month ago

5.0

La ubicación

Cons: El baño, la habitación muy antigua. Humedades

Alison

1 month ago

6.0

Ahmed Hamda

1 month ago

1.0

Bruno

1 month ago

10.0

Boa localização, vistas muitos bonitas para a Medina,

Es

1 month ago

3.0

Rosaliafarqueros

1 month ago

7.0

La ubicación, y la atención del personal de recepción.

Cons: Estaba un poco dejado. las puertas no ajustaban, el baño se estancaba el agua debajo de wc, y si ponias la toalla de baño. la quitaban y no la repusieron.

Shane

1 month ago

6.0

The staff at the hotel were friendly and helpful, the breakfast was good and the restaurant had a great menu throughout the day, the location of the hotel was excellent for all the excursions as its in the pickup zone, lots of shops and restaurants in walking zone so lots of choices.

Cons: There was no WiFi in the rooms which was a bit of a shame, to get WiFi you had to sit on the terrace.

Martin

1 month ago

8.0

In unmittelbarer Nähe eines Bewachten Parkplatzes für mein 🏍️👍😃

Zainab

1 month ago

10.0

Pablo Jonatan

1 month ago

10.0

Trabajadores muy amables

frederic

1 month ago

10.0

Les 2 réceptionnistes très accueillants ( merci Mohamed)

Amaia

1 month ago

7.0

addou

1 month ago

9.0

Jorge

1 month ago

6.0

Localização.

Cons: Pequeno almoço com muito pouca variedade.

Gaouri

1 month ago

1.0

No

Лида

1 month ago

8.0

The staff is very friendly. They'll help you call a taxi and negotiate the price (from the airport €20, to the airport €10 with them), they'll tell you where to buy souvenirs and eat, and they'll warn you about places to avoid, especially for women! They will help you choose an interesting excursion. I recommend this hotel to those who aren't looking for luxury and want to live in the heart of Marrakech!

Cons: It was noisy at night because of the street discos

Hadjira

1 month ago

10.0

Le personnel au top. L’accueil chaleureux et surtout l’emplacement!

Abdessamad

2 months ago

8.0

Sara

2 months ago

10.0

Polecam ten hotel! Pokoje czyste, sprzątane codziennie. Przemiła i pomocna obsługa, do tego świetna lokalizacja hotelu, wszystkie najważniejsze atrakcje są blisko. Polecam!

2 months ago

6.0

Location

Cons: BREAKFAST WAS VERY MODEST

Max

2 months ago

10.0

La ubicación y atención del personal

Cons: Nada

ry95

2 months ago

8.0

The location of this hotel is excellent - close to the Djemaa El Fna square and within minutes of the airport bus-stop. It is a good budget hotel. OK, the TV control didn't work and a hot shower wasn't always a given, but my room was very nicely decorated, clean and very comfortable. Breakfast was served on the terrace from which there was a very good view of the Koutoubia mosque. The breakfast was excellent and filling. The supervisor remembered my name, which was nice. Don't expect 5 star comfort because this is not a 5 star hotel, but it does well what it purports to do. The staff were very helpful and polite at all times. My air conditioning broke down at one point, but was fixed immediately.

Cons: Pity the TV didn't work. Why is there no plug for the bathroom sink? Just a little concerned about the security of the hotel at night.

Arona

2 months ago

1.0

Franchement c'était vraiment de l'arnaque Apart l'emplacement rien de bon

Cons: Les toilettes et douche sont très sales, pas de wifi qui fonctionne dans la chambre et y'avait pas de savon et l'eau coule partout quand on se douche Le sèche cheveux ne fonctionne pas non plus😌 Même le petit déjeuner c'est mieux de le prendre dehors !

Aylin

2 months ago

10.0

Si

Cons: Todo perfecto, la atención increíble muy amables y la comida deliciosa todo limpio

Philippe

2 months ago

7.0

Excellent emplacement, près de la place Jemaa-el-Fna. Personnel de l'hôtel très attentionné.

Albert

2 months ago

5.0

Beschrieben war anders.

Cons: Nur die Lage..

RACHID

2 months ago

8.0

La gentillesse du personnel et le bon accueil. L'emplacement est très bien aussi

Cons: Les chambres ne sont pas bien insonorisées

RACHID

2 months ago

8.0

Très bon emplacement prêt de la place jamaa lafna. Pas loin aussi du centre .Une belle terrasse et le petit déjeuner inclus. Le personnel est très souriant et professionnel.

Cons: Si je dois mettre un point négatif se serait les bruits quelques fois..

Esther

2 months ago

10.0

La cama super cómoda

Abdelhalim

2 months ago

4.0

personnel chaleureux, souriant et toujours disponible.

Cons: Le lit n’était pas confortable et il y avait une odeur désagréable dans la chambre. De plus, la salle de bain est trop proche du lit, ce qui n’était pas pratique ni agréable.

Royston

2 months ago

1.0

Location - not much else!

Cons: Rooms are tired - in fact, they were already tired when we last visited in 2013. Some have been poorly renovated - dangerous electrics, poor quality workmanship. Staff indifference. Shockingly poor breakfast offering.

FERNANDO

2 months ago

8.0

Los trabajadores del hotel son muy amables y simpáticos. Te hacen sentir tranquilo y confiado. No sería mala idea que en las habitaciones hubiera un frigorífico pequeño, para mantener las bebidas frescas.

Cons: El desayuno es un poco pobre.

Malika

2 months ago

8.0

La ubicación

Cons: No tenía toallas.....

el hassouni

2 months ago

6.0

Sabera

3 months ago

8.0

Mimount

3 months ago

6.0

Locatie

Cons: Geen koelkast en prullenbak op kamer

Kettam

3 months ago

1.0

Touria

3 months ago

1.0

Cons: Chambre sale . Petit dejeuner médiocre ( les restes de la veille ) et café froid dans un thermos sale. Même la salade tomate et concombre de la veille. J ai pris mes pryits dejeuner dehors.. Serrure de la porte de la chambre cassée remplacée par une vechette. Vitres des fenêtres de la chambre très sales. A ne pas conseiller .

3 months ago

5.0

Le seul point positif de mon séjour c'est la situation géographique de l'hôtel qui se trouve à proximité de la koutobia et de jamaa el fanaa.pour le petit déjeuner c est un repas lowcoste, jus d'orange + petits pains industriels, celui qui arrive après les premières personnes aura droit aux restes du buffet, le service est médiocre.

Cons: Les moisissures dans la chambre, manque de gel douche et shampoing dans la salle de bain. Le poignée de la porte est dévissé.

tsundue

3 months ago

10.0

De personeel

Cons: Weet ik niet

Jesica

3 months ago

10.0

La ubicación excelente , el personal muy amable y atentos a cada detalle en todo momento . Muchas gracias por todo

Khatib

3 months ago

5.0

Proche de Jamaâ lfena

Cons: La climatisation ne fonctionne pas bien et pas de wifi dans la chambre

Habsa

3 months ago

7.0

Personnel chaleureux.

Cons: On a eu des problèmes de chaudière (eau froide) le premier jour et le dernier jour de notre sejour

Barik

4 months ago

10.0

Anonymous

4 months ago

8.0

I loved how hospitable and friendly the staff was.

Cons: The hotel staff is very helpful and accommodating.

Wendy

5 months ago

4.0

The best thing about this hotel is the location and the beautiful view of the mosque from the breakfast terrace. The bed and bed linen were good and comfortable. Breakfast was basic — you can find something to eat, but nothing special. They do bake fresh bread, but oddly enough, they serve old, dried-out bread first thing in the morning.

Cons: There were quite a few issues, though. One side of the wardrobe couldn’t be opened because the bed was in the way, and the other side was useless since there were no hangers. The room had no table, no chairs, no mirror, no hairdryer. Water from the shower would spill into the room, and the bathroom door was practically useless — broken lock, large gap, and no real privacy. The front door lock was broken — even the cleaning staff struggled with it, but no one ever came to fix it. Staff were shouting loudly in the hallways during the day and even at night, which was really unacceptable! We also saw a cockroach in the corridor as we were leaving... On top of that, the TV didn’t work and there was no Wi-Fi signal in the room. Cleanliness was a serious issue. The bed was made, but no towels were left in the room — we had to go ask for them. When we checked in, the floor was dirty, and there were glass marks left on the sink.

Amalia

5 months ago

7.0

Mario

5 months ago

7.0

Solo traveler in Room #236. I booked 5 nites total, on 3 separate reservations. Room was comfortable, bed quite large, hot water shower with very good pressure. Balcony to sit outside when weather allows. there’s evening outside noise & cacophony but that doesn’t bother me at all (as I’ve learned to tune it out). Breakfast is offered on the outdoor terrace & appears adequate but it could offer some fruit instead of so many bread choices. Room lighting is good. Staff excellent, friendly & accommodating. Very safe. Great location just outside The Medina. Room has a TV (which I didn’t watch at all).

Cons: There’s no functioning safe deposit box or mini-fridge in the room. Air con didn’t work at all. WiFi in bedroom is atrocious, best on terrace, in main lobby or anywhere else but in the bedroom. Also, beware of the wet tiled bathroom floor after showering: it’s slippery, so be extremely careful. The shampoo dispenser in the shower was ALWAYS empty, never filled. There is nowhere to place your luggage or bag to open it up, except on the bed or the floor. Needs a “DO NOT DISTURB” sign to hang outside the door. Also, on my last day at breakfast, I was hounded by one of the breakfast servers for a ”tip” (after he found out it was my check-out day: NOT COOL.

lynseyh1979

6 months ago

2.0

Terrible customer service, inattentive staff and slow food service. Dirty rooms. Aircon didnt work in my room. Handle falling off the door. Television held together with sellotape. No table or unit to put things on. I come here for work but it is not a great experience

Mario

7 months ago

7.0

Ana

7 months ago

5.0

Hassan

7 months ago

1.0

To be honest the location was good but Room and especially breakfast was awful i never had such bad experience

Cons: Breakfast i didn't like at all, Room was dirty the lady she did good, but stuff there need to be changed like bed, sink an so imagine our toilet has not window it was broken it's just a hole OMG

Rafiuddin

7 months ago

4.0

Embry

8 months ago

5.0

The bed was large and the staff was friendly.

Cons: I left 50 euro cash in my room because I was unaware they were going to enter my room to clean and it went missing. The bathroom also flooded the room with poor drainage.

James

8 months ago

9.0

Great location, clean and comfortable, restaurant provides excellent views as well as quality food.

Cons: Staff were friendly, efficient and helpful. However compared to other places we stayed, it was a bit impersonal.

Rippel

8 months ago

8.0

Ale

9 months ago

10.0

It was very clean ,very good smell and the best staff. The hotel is located at the best place in Medina, it is close to the mosque koutoubia and jemaa el-fnaa (market stalls).

John

9 months ago

7.0

Donald

9 months ago

9.0

Great location - right across from Koutoubia Mosque and less then 5 minutes from Jemaa el-Fna. Friendly staff and breakfast on the terrace which overlooks the Mosque. Breakfast was just okay.

Cons: It sounded like they were moving furniture in the restaurant above us at 6am both days we were there and the shower was really slow to drain.

Iftekhar

9 months ago

10.0

Thank you Abderrezzak and Mouhi at Islane

Sadek

9 months ago

7.0

Location was the best and rest was just below average.

Abdul

9 months ago

7.0

Excellent location, rooms were clean, breakfast was OK, a bit noisy but not too bad,. We had pigeons above our room in the roof, but luckily they didn't make any noise in the night.

Cons: Sound proofing

Irfan

9 months ago

4.0

The location was good. You get a great view of the main mosque from the terrace.

Cons: We visited in early February and Marrakech gets quite cold in winter. Breakfast was served on the main open terrace and everything was freezing. There was a toaster were you could heat up toast but you had to put each items in 3 to 4 times before it became edible. The variety was limited and poor and orange juice came straight out of a powder mixture. When I complained to the staff they told me that they know the experience is bad but management just will not change anything. When I complained to the manager he said he will look into improving things but nothing changed during our stay. The room was very small and uncomfortable. The traffic noise was terrible. In hindsight I should have just changed hotels as this experience ruined my visit to Marrakech.

Mohamed

9 months ago

9.0

Falah

9 months ago

5.0

Mahmood

10 months ago

6.0

Location was perfect

Cons: Bathrooms need BIG upgrades

Mihai

10 months ago

5.0

Very poor breakfast

Cons: Hotel position

Antonio

10 months ago

10.0

George

10 months ago

6.0

Wafa

10 months ago

4.0

Nice location

Cons: The rooms are dirty ( dust, stains on the towels, bad odor….). Bad breakfast ( bread and fruits not fresh)

Anthony

10 months ago

8.0

Abdessamad

10 months ago

4.0

Atheer

10 months ago

2.0

I found the breakfast good and the view also amazing. But the service was good.

Cons: The cleanliness and furniture weren't as good. There wasn't enough security. The rooms were quite small.

Todd

10 months ago

8.0

It was convenient to have a simple breakfast included, sitting on their restaurant's terrace staring at the palm trees, the mountains and the big mosque. Very nice. The room was spacious. The staff was attentive and friendly. I thought the location was great. Very close to one of the doors to the old town. So when you get exhausted from walking around the markets you can always go back to the hotel for a rest without needing a taxi. I stayed in the very last room at the end of a lengthy walk through several corridors. The walk included going up several flights of stairs and then later back down a flight of stairs. I thought that was humorous. I would say everything in the room was pretty well worn but functional. Nice bright light in the bathroom and a good hot shower. I stayed for four nights in January and was pretty happy with it.

Cons: I was greeted by a couple of tiny cockroaches running around my room. And then a more normal size cockroach a day later. I wasn't too bothered by it. I checked under the mattress and under the bed for signs of bed bugs and couldn't find anything. But under the bed was filthy with dust and debris. I left the bed pulled out from the wall and when I came back later in the day everything was back in its place and they had cleaned under the bed. The cleaning staff really seemed to be hardworking. The place was a little noisy in the evening. The long hard corridors really echo people talking and shutting doors in the hallway. And I think there's a nightclub behind the hotel that will lull you to sleep with a good house music rhythm. The lighting in the room was odd. You might describe it as romantic. It was pretty bright in the daylight but if you drop a coin on the floor in the evening, you're probably going to need a flashlight to find it.

Anwar

11 months ago

5.0

Lesley

11 months ago

5.0

Breakfast and staff were very helpful and friendly

Cons: The room we were in

Mai

11 months ago

1.0

Soufiane

11 months ago

3.0

Cons: The rooms were too small, lighting was bad, the bathroom was smelly, noise was throughout the day and night, the only good thing in the hotel was the location.

Lorenzo

11 months ago

7.0

Location is perfect, near to everything touristic in Marrakesh. View from terrace is great. Breakfast is acceptable, with bread, ham and coffee. 24 hour reception. You can exchange money to dirhams on the hotel. You can leave you luggage after check out.

Cons: Expensive for what it offers (55 euros a night). No kitchen if you are looking for one. Cleaning lady tried to enter into our room before check out time. They were repairing some of the rooms, so it was noisy in the morning and afternoon. Wifi does not work well. When having a shower, the water flooded the room.

Mai

11 months ago

1.0

Nothing

Cons: Everything it's like you booked a bathroom to sleep in ..

Alan

11 months ago

7.0

It is conveniently located near the major souk in the city. The views from the terrace restaurant are very good - the Khoutoubia Mosque is just opposite.

Cons: It is quite noisy in the evening, furniture being mved ready for breakfast, etc. Also, there was no kettle or cup/glass. However, I think these things are the norm in traditional Morocca hotels.

Marciano

11 months ago

7.0

Leuke kamer , warm water , bad ,

Cons: Wifi not strong . Bed kon comfortabel

Suri

11 months ago

7.0

The sunrise view from the breakfast dining room was superb! The hotel location is very near to all centres of attraction.

Cons: The mattresses were not comfortable. And the room was not really clean.

Kadogo

11 months ago

8.0

Location

Cons: Breakfast was served cold

David

1 year ago

8.0

Functional without the glitz. Breakfast was very good

Cons: Not as clean as could be Bathroom tiles patched badly and wasn't clean

Tom

1 year ago

8.0

The Location of this hotel is the main reason for staying as it is 2 minute walk to the main square Jemaa el-Fnaa. The restaurant was perfect and had a wonderful view of the mosque opposite. breakfast is also provided with the room and set us up for the day, staff were very attentive and friendly. I would defiantly recommend this hotel for its location and value for money. The Food in the restaurant was very tasty, we ordered a tagine on our first night and I can say it was very good, when compared to the all of the tagines consumed during our two week stay in multiple cities all over morocco.

Cons: some of the decorative lights were too near the bed, so you could easily bang your head,

Elsa

1 year ago

10.0

Great location, friendly Staff, Mouhidine and Chorcen were quite helpful, the Spa on-site was a big plus!

Cons: Bathroom was too small.

Zakaria

1 year ago

5.0

The location of the hotel is very nice and near the city

Cons: The rooms are small and the bed not comfortable

Karen

1 year ago

5.0

Ava

1 year ago

10.0

Maimoonah

1 year ago

5.0

Brilliant helpful staff, clean. Location was brilliant.

Cons: Small rooms, noisy.

Eve

1 year ago

8.0

The location of the restaurant terrace, overlooking Kotubia Mosque, was stunning. The breakfast itself was a sparse continental- flatbread and jam, yoghurt, cucumber and grated carrots and an egg.

Cons: More variety and quantity of food at breakfast would have been nice, eg cheeses, meats and pastries.

Kabir

1 year ago

5.0

Clean bedding. Clean towels everyday. Clean floor. The view is the best.

Cons: Mosquitos. Window handle broken. No view. Shower drainage slow. Breakfast not worth trying.

Marc

1 year ago

10.0

Location and our receptionist Talib was so hospitable, we wanted to see a dinner and a show, and he made arrangements for us to be able to do that which was having a driver take us and pick us up. And the service was just exceptional.

Ana

1 year ago

2.0

Location

Cons: Extremely dirty , no hot water

Enrique

1 year ago

7.0

Very good atention by personal, especialy Talib,

Cons: Some bathrooms

Jalal

1 year ago

1.0

Nothing

Cons: Very dirty mattress

Jeremy

1 year ago

7.0

was great. Talib was very helpful and gave me a fantastic room. Mouhidime was helpful with storing my luggage. Big thanks to both of them!

Pavlov

1 year ago

10.0

Best location in town, right on the main square!

Badreddine

1 year ago

10.0

Nice and gentle People

Mary

1 year ago

6.0

The only real reason to stay at the Islane is its location - probably the best in Marrakech. Near everything, easy to find, easily reachable by public transport and just a short walk from the Djemma el Fna, whilst being separate from it. There's a lovely roof terrace for breakfast or a lazy pot of tea in the afternoon, although you pay for the view, of course. They try to make the rooms attractive with colourful ceramics and bedspreads but the truth is they're pretty run down.

Cons: It's overpriced for what it is. I know this, yet I still stay here time after time for the location and 'better the devil you know'. It's never been great, but it doesn't get much worse. Except this time my toilet seat was loose, I had only hand towels and the air conditioning wasn't working (there wasn't even a control for it). Usually that wouldn't matter as the windows open. But there was a loud concert on the square until 1am so my choice was to be deafened or roasted. Breakfast is average. Made up for by the view!

Thomas

1 year ago

5.0

Location good aircon

Cons: Not much

Barry

1 year ago

4.0

Location

Cons: No elevator or hand rails on stairs, swarms of bees at breakfast buffet, entire hotel needs complete renovation, not enough electrical outlets in room, dated decor, only one lock worked on the door, nothing in English on TV, had to ask for a mini refrigerator.

Barry

1 year ago

3.0

The location is exceptional. A great view from our room.

Cons: No elevator and no hand rails on the stairs, locks need replacing, luke warm water, no stoppers for sink and bathtub, missing window in bathroom, and outer window in bedroom would not close or lock, no mini refrigerator provided, tacky furniture and decor, not enough electrical outlets. Had to push a switch to turn on lights in the hallways. Air conditioning stopped working and we had to move to another room. There were swarms of bees at the breakfast buffet. No English language stations on the television.

Mohamed

1 year ago

8.0

The Hotel location was super ideal to get around all Marrakech Old Medina, ❤️ Koutobia Mosque was a close by the unit window, also Place Jamaa El Fena was right at the corner within a very short walking distance ! Stuff was welcoming & friendly at all request or needs👍 I will definitely give this place another visit whenever I can, & also recommend to other people !

Cons: The breakfast menu was quite good & delicious ! With local food served as an open (buffet, or table) ! But not as much diverse when compared to other well known hotels around the town ! Another down side 👎 point is the Hotel wifi was not much stronger & most of the time wasn't stable to cover All the units ! Mine was the case ! Otherwise everything was OK 👍

Tangeroismaroc

1 year ago

2.0

Location.

Cons: Lack of maintenance. Broken headboard on uncomfortable bed. Lukewarm water in a cramped tiny bathroom. No shampoo and hand towels. Nothing in English, French, etc. on television--only Arabic channels. Tacky decor. Room door lock broken. Minimal buffet breakfast with swarming bees on confiture. Weak coffee. Dark hallways. No mini-fridge. Only one electrical outlet. Broken windows. No stoppers in sink. Hotel Islane needs to be demolished and rebuilt and an elevator and doorman.

Su

1 year ago

6.0

Viacheslav

1 year ago

10.0

Jineesh

1 year ago

6.0

I slept well even though outside was very noisy because we’re very tired. The AC was working well.

Cons: It was very out dated and old. Definitely in need of renovation. The breakfast didn’t include much option and was not neat as it was covered in flies and bees. The linen and towels need to be replaced.

Mako

1 year ago

3.0

There is no hot water in the bathroom

David

1 year ago

8.0

The location next to Jemaa el-Fnaa was fantastic. Access to everything in the area was wonderful.

Cons: The wifi in the back lower room where I stayed was nonexistent. They were painting and that was a good thing. The rooms and bathrooms could use a little updating for the price.

Ghulam

1 year ago

5.0

Mahdi

1 year ago

1.0

The hotel is not clean and the male staff are rude

Cons: Nothing

Naima

1 year ago

10.0

Excellent location

Cons: Cheap and very cheerful. The hotel is old and they are doing maintenance but not in your face.

Touria

1 year ago

10.0

Location was pretty close to the city and the hotel was very clean and met my expectations.

Cons: Nothing

Homelesswithahome

1 year ago

3.0

Location good

Cons: Room, small and not clean, internet stopped working an hour after arrival and was never fixed. No elevators.

Farid

1 year ago

6.0

Location was near to gitex

Cons: Nothing

Aliyat

1 year ago

1.0

Nothing

Cons: All the service and management

Ana

1 year ago

7.0

The hotel is within walking distance to the Medina and many good restaurants. The staff is friendly, and there is a currency exchange and a tour agency on the ground floor. Breakfast is served on the rooftop, although it may be inconvenient for those with mobility issues as there is no elevator. The price is justified primarily by its prime location.

Cons: The WiFi was poor, the bathroom was outdated and in need of renovation, and there was a musty smell in the room due to high humidity. The noise insulation was inadequate, making it hard to sleep with noise from outside and the hallway. Breakfast was low quality with limited options, and only black coffee was included; other types cost extra. Additionally, the room lighting was insufficient, making the space feel dim and uncomfortable.

Iskander

1 year ago

10.0

Miky the manager was very helpful and very professional

Ake

1 year ago

7.0

Good location. AND room. Good breakfast. Nice restaurant with a nice view. The rooms and restaurant are on the top floor, can be difficult if you have difficulty moving, walking.

Cons: I had made a reservation to the Atlas Mountains through Bokking.com, Viator, online. The excursion was canceled at the last moment. There were no other tours, except for a private tour that cost 700 dirhams. It was my last day in Marrakech. Booked the trip. After a while the driver said it will cost 1000 dirhams. After the tour we came back to the hotel where the tour salesman is, in the hotel lobby, behind a small desk with a computer. He explained that Online booking is not to be trusted. You should book through a local seller, preferably through him. He had never heard of Bokking.com or Viator. I have always booked online, this trip 6 bookings online. The company in the lobby is called Islan Sports and Travels. Cannot be recommended. A suspicious seller.

Amal

1 year ago

5.0

Yhoshua

1 year ago

4.0

The location was the only thing positive

Cons: I have to say that it was very unpleasant this place. It was dirty, it was dark and I didn’t feel safe here. So sorry…

Kate

1 year ago

3.0

It was located in the centre of the city where I was being collected and dropped off from an excursion so convenient. Staff were welcoming on arrival.

Cons: The room did not reflect the photos. Very dated. The shower consisted of a curtain that pulled across half the bathroom which meant floor and toilet got wet. No tiles on wall so plaster looked water tired. The electrics were dodgy … light didn’t work in bathroom and socket in bedroom was loose so unable to use. The worst part of the stay was the noise. Loud music playing until the early hours of the morning plus the hotel is all stone (no soft furnishings to deaden noise) so there was a constant noise of people talking in the corridor.

Lawrence

1 year ago

5.0

Great location

Cons: WiFi advertised but was barely working

Muhammad

1 year ago

10.0

We like everything from room to breakfast and it's a minute walk to Koutoubia Mosque. Just cross the road. It is also close to Jema El-Fna Square. Similar to London's Oxford Circus and Regent Street. Staff were absolutely friendly and very polite.

Cons: Everything Excellent.

Silvia

1 year ago

5.0

Huzzmundo

1 year ago

2.0

Best location for the heart of Marrakech

Cons: Broken shower, broken toilet seat, no wifi, rude staff, one towel to share for two people, one pillow on the bed, very noise room (outside the spa) all day and night people walking by

Julio

1 year ago

9.0

Feier

1 year ago

9.0

I liked everything

Cons: I just didn’t like the view, we had a restaurant view, so we could not open the curtains

Pablo

1 year ago

2.0

Ady

1 year ago

10.0

The hotel is within walking distance to the Medina and many good restaurants. The staff were super friendly especially Loubna. She helped us a lot to make our trip more smooth. Highly recommended.

Cons: The WiFi might needs some update.

Walter

1 year ago

5.0

The breakfast section that was overlooking the mosque!!! I thought the staff were very kind and helpful!

Cons: Firstly, I believe I got sick due to some black mold in the bathroom!!!! It was a very unpleasant experience and I should have complained to the staff! The restroom was not fully clean because it had a funky odor! Once again it’s pretty old place and I hated the door locking on me multiple times!!!!!! I also didn’t like that the lights should turn off in the hallways!!! Their shouldn’t be off whatsoever but I guess it’s a thing on hotel islane!

Emily

1 year ago

4.0

Guillermo

1 year ago

9.0

Everything was good!

Cons: Maybe de cleanliness

Jean-marc

1 year ago

7.0

Srinivasan

1 year ago

3.0

Excellent location. The hotel is just across from Quotibian and is less than 5 minutes walking distance from Jemaa el-Fnaa. Being inside Medina, although a little farther, you can still walk to Bahia Palace, if you are up to that extra stretch. The staff at both dining hall and reception were very friendly and always around. The dining are though the floors, tables etc. could be better was very well situated in an open terrace and very nice view to Qutobian.

Cons: The first room smelt bad like cigarette smoke. They allowed me to switch room. However, that room turned out to be even worse. When I opened the bathroom, the stench was unbearable. It was raining outside and did not have the energy to cancel reservation and move to a different hotel. The beds were clean and they room service cleaned up pretty well everyday. There was a closet kind of structure in the corner. The end of the bed was few inches from the structure corner. The only plug point on the other side. To get to that I had squeeze my way through the few inches of space.

Abdelaziz

1 year ago

2.0

Cons: Too much noise and dirty bad Wifi very old bathroom Breakfast is so poor tv not working and so samll cold water

Edwin

1 year ago

6.0

Location very convenient – view of Koutoubia Mosque, short walk to Jemaa El Fna. Entrance not easy to find. Room a bit tired, but serviceable. Busy road outside, but double glazing meant it was quiet inside. Breakfast OK, although nothing inspiring – it is served on the top floor (open, so quite cold in the morning).

Amine

1 year ago

9.0

Great location

Cons: Nothing

Bassam

1 year ago

1.0

Nothing

Cons: Too much dirty Too much noise The bathroom is very very very very old. Not respect gest on sleeping There is too much high sound in the kaledor Breakfast is very bad Breakfast without cheese

David

1 year ago

5.0

Near to main square

Cons: Rooms old no hot water for 2 days changed rooms better but no water at all for a night

Oliver

1 year ago

7.0

Faisal

1 year ago

6.0

Location is only what's keep this hotel open in my opinion.

Cons: Hotel deco is in serious need of updating but if you don't mind that its OK because of the location. Only few minutes walk to the medina

Anonymous

1 year ago

7.0

Tariq

1 year ago

7.0

poor breakfast

Viv

1 year ago

6.0

Friendly staff and great location

Cons: No sound proof, I literally heard everything from the hallway. The room was a bit cold - and there was no heater

Moses

1 year ago

8.0

Mindaugas

1 year ago

6.0

very good location, friendly staff

Cons: rooms could be brighter

Selhami

1 year ago

9.0

Stuff very friendly and very helpfull location very great

Cons: All good

Lucia

1 year ago

4.0

Melo

2 years ago

6.0

I loved the location of the property and the staff. Everyone is super nice and comfort your every need.

Cons: I have stayed at hotels that have better facilities inside for less. For me I find this hotel a tad bit expensive but they do have an excellent location.

Gurpal

2 years ago

5.0

The location was absolutely amazing, if you want to be in the centre of old Marrakesh by the infamous day & Night market, this is truly the place to be. The manager Loubna was very friendly and went the further mile to ensure our stay was of our expectations. She truly is a great manager.

Cons: Cleansiness of the room was not of great interest to the hotel staff. Neither was ensuring clean towels are made available, when we requested towels we were given hand towels.

Patrick

2 years ago

7.0

Ideal location, street views, and accessible to all historical locations. Medina square just 5 minutes away on foot.

Cons: nothing negative. All positive and will stay again on my next visit. The price for my stay was very good.

Zsolt-attila

2 years ago

5.0

The location is perfect and the staff were nice.

Cons: Mold on the wall, not clean at all, saw multiple cockroaches.

Katica

2 years ago

8.0

Staff is very nice.

Cons: The whole city has problem with pollution- black dust. That was also oresent in the hotel.

Baiq

2 years ago

6.0

Location

Cons: No shampoo, no soap. The stairs n hallway are dark

Sadık

2 years ago

9.0

İn my opinion the location is best in the city. Room was clean and big enough. Breakfast was quaite good.

Cons: The bathroom was not so clean and there was no long towel.

Dafne

2 years ago

9.0

Ihsane

2 years ago

10.0

The staff was so lovely and professional especially at the reception Abderrazak who provided me with all the necessary info to have a wonderful tour in the Medina. I can't thank him enough. Also the Room was very clean and comfortable.

Cons: Nothing at all.

Sytze

2 years ago

6.0

Friendly personnel, perfect location and good restaurant.

Cons: The wifi was bad, shower sometimes cold and no place to sit in the room.

Rosdee

2 years ago

3.0

Good location But hotel very old

Cons: Hotel mixed with another cafe and Resturant and spa , perfect location but the room very small and not good condition, look qui te old and not clean , the picture in website totally different in the reality ,

Dafne

2 years ago

8.0

Mariusz

2 years ago

3.0

Khalil

2 years ago

4.0

Good location.

Cons: Wifi didn't work in our family room and other rooms that they tried to change when we informed them. So we were left with no WiFi to plan our holiday etc. Very disappointing.

Nadia

2 years ago

8.0

Saud

2 years ago

5.0

Aboubakr

2 years ago

10.0

Michael

2 years ago

8.0

good location ,friendly staff

Cons: not enough towels

Mal

2 years ago

8.0

The location was perfect, and a couple of minutes walk from Jemaa el Fna. The bedroom was extremely spacious, comfortable, and clean. Breakfast on the roof terrace was great.

Cons: I was never quite sure if the people on the reception actually had anything to do with the hotel or were part of the travel agency that also used the space.

Eric

2 years ago

7.0

Great location in the medina, easy to go back for a rest in the middle of the day. Staff were helpful and friendly.

Cons: Being so close to the action it was a little noisy

Alejandra

2 years ago

8.0

Asif

2 years ago

1.0

Melissa

2 years ago

7.0

location

John

2 years ago

7.0

Breakfast

Cons: No lift

Jake

2 years ago

2.0

Good location

Cons: Air conditioning was broken, windows led into the bar area so they couldn't be opened. It was 40C that day, so pretty hot.

Nash

2 years ago

5.0

Being close to the main square.

Cons: when I arrived I was given a in the back of the hotel . a/c & tv didn’t work. like basically dumped away from the main area. when I complained the manager gave me a room in the main area of the hotel. He was the one in the first place to assign the dingy room.Breakfast is basic .

Pansa

2 years ago

5.0

Khushhal

2 years ago

2.0

No

Cons: The stuff was good The location is good Nothing else disappointed

Benny

2 years ago

8.0

Pratapsinh

2 years ago

10.0

It's in city centre and value for Money. Mr. Khalil was excellent and very co-operative.

Paul

2 years ago

7.0

Lynne

2 years ago

9.0

Mary

2 years ago

7.0

I often stay here because of the perfect location, close to everything and easy to find/get transport to and from. It's a good basic choice and the terrace is nice for breakfast or a coffee.

Cons: It's overpriced for what it is, and not everything is well maintained: the shower water doesn't drain, the soap dispenser doesn't work properly, the toilet sometimes doesn't flush, that kind of thing. The breakfast staff was pestering for tips, even though he'd done nothing besides laying down some stale bread (the breakfast is unremarkable to say the least) which was pretty annoying.

Sanja

2 years ago

8.0

Location was great. Also, it looks better than on the pictures :) Sir on reception was kind and helpful

Cons: Not all the rooms have windows. You have to ask for the towels. Breakfast is not the best, but it's okay

Martin

2 years ago

6.0

Brilliant location, excellent and friendly staff. Good breakfast of local food. Restaurant a bit dull, but to be fair, it was the beginning of February. Good wifi, contrary to previous reviews

Cons: Room was a bit dated, no balcony and poor view. Bathroom was functional. Only 2 working powerpoints in whole room. It did have a mini fridge though, which was unexpected.

Anum

2 years ago

10.0

fantastic service!

Cons: maybe if the rooms were updated , bathrooms need extractors besides that very helpful staff and fantastic location if you like the Hussle bussle

Zoltan

2 years ago

5.0

Good location

Cons: There was no hot water on the night we arrived. Very basic, definitely not value for money.

JennieWith87

2 years ago

10.0

I went to Sky Venisa with my friend, the waiter khalid was very friendly and Alladin was very friendly and helpful with helping us with where to go in Marrakech. The views from the bar are amazing and it’s so nice to sit up there and watch what’s going on around. Defo go here if you visit Marrakech!

Jure

2 years ago

5.0

Only good thing is location

Cons: Unhelpful and rude staff. We got a room without window and was very noisy. (We heard everything what was happening in restaurant - it started at 6 in the morning!! and late night washing in the floor above us). We came for vacation and didn’t get enough sleep. Not very pleasant experience does not deserve 3 stars. Hotel doesn’t have parking, but on booking says it does. We asked for directions and they talked to us like we know the town and when we tried to explain he already talked to another guests and ignore us.

Mohammed

2 years ago

10.0

The staff were good and ready to help, we had a late flight and allowed us to stay in the room, the location was really good, right by the square

Gabriella

2 years ago

9.0

Sakina

2 years ago

5.0

location was excellent

Cons: rooms were small and not good lighting

Abu

2 years ago

6.0

location was great

Cons: the photos are not accurate to rooms….the photos are probably new when first opened. need updating

natashab869

2 years ago

4.0

The hotel is basic, and desperately needs a bit of TLC. The noise in the corridors is totally excessive, banging doors (have they ever heard of a soft close door) the locks dont always work, keys with massive metal accessories on them meaning they bang against the lock, staff and guests shouting in the corridors, music from the bar underneath blaring till 2am. The floors are marble so any noise echo's all over and staff dont even attempt to keep the noise down, they also leave master keys on the floor and dirty washing in the corridors. The staff in the restaurant are lovely, and the breakfast is great (basic but plentiful). The location is excellent . this hotel could be excellent but frankly right now its terrible.

Dawn

2 years ago

8.0

Friendly staff good location just a little dated no biggie

Cons: It was all good but a little dated

Maham

2 years ago

5.0

Alexander

2 years ago

8.0

Hotel staff is very friendly and helpful. Good location with great view.

Cons: Very basic. My room clearly needed some repairs. TV remote control didn't work.

Candida

2 years ago

6.0

The breakfast was good and the people friendly.. Right next to main Plaza with night market.

Cons: No wifi in room. Shower holder and door handle broken and hardly any hot water.

Anne

2 years ago

8.0

Kath

2 years ago

7.0

Excellent location, staff incredibly friendly and helpful. Bed very comfortable- I would stay there again. WiFi free.

Cons: In our room, the hot water in the shower was activated when the hot water tap in the sink was turned on. Not a big inconvenience, just something to be aware of. The location etc more than made up for this.

Caroline

2 years ago

7.0

the location. on a busy road but over looking the gardens and mosque so felt safe arriving late at night. lovely views from the roof terrace. very comfortable beds.

Cons: felt like it was fantastic in its hey day but rather tired now. the pictures seem to show it at its best rather than as it is now. we didn’t see the hammam open at all. it was next to our room. the music from the terrace carried down through the internal courtyard into our room and the hard surfaces of the corridors meant a lot of noise could be heard. not so much a problem for me as I have hearing issues but my husband didn’t sleep well with the noises.

Anne

2 years ago

10.0

Joan

2 years ago

7.0

Cons: Really bad sewage smell from the bathroom, even when I changed the room.

Derek

2 years ago

9.0

John

2 years ago

7.0

Bob

3 years ago

9.0

Close to Medina,,clean and comfortable room,good breakfast

Abdelnaser

3 years ago

5.0

Katherine

3 years ago

7.0

The location is great - so close to Djema el fna and opposite the Koutoubia Mosque. Good breakfast, staff were very helpful and overall good value for money. Our room had air con which was great.

Cons: Hotel is a wee bit tired and there are no communal sitting or outside areas.

Harun

3 years ago

3.0

location

Cons: we got no towels until after repeatedly asking. the mattress of the beds were most uncomfortable. The room had a very bad smelt

Gary

3 years ago

8.0

the location was ideal. close to the medina without being in it.

Cons: no roof terrace to enjoy the sun.

Jose

3 years ago

6.0

Barry

3 years ago

4.0

Noura

3 years ago

6.0

Khaled

3 years ago

2.0

Khaled

3 years ago

2.0

Terry

3 years ago

3.0

Location

Cons: Lock on entry door was not good, had to have help by piccolo to open. AC did not work. Television did not work. No towels in room. Couldn't get until 9 pm in reception. Floor in room dirty. Safe in room had no battery, so could not use. Windows in room was high up and Couldn't see out. Very claustrophobic... like prison

Michael

3 years ago

8.0

clean comfortable and friendly

Cons: n/a

Khaled

3 years ago

4.0

Khaled

3 years ago

6.0

Khaled

3 years ago

7.0

Barry

3 years ago

10.0

Hassan

3 years ago

7.0

Larbi

3 years ago

3.0

José

3 years ago

8.0

Mohamed

3 years ago

1.0

it was the worst hotel ever

Cons: poor wifi - smells very bad - changed room 3 times with the same issues. not clean

Barry

3 years ago

6.0

Great location near the Koutoubia Mosque and only a short walk to the main square. Very good air conditioning.

Cons: Television was one of the smallest I've ever seen and there was only one station, in Arabic only. Nothing in English. I was locked out or trapped in my room and couldn't get out as there was something wrong with the lock. Shower was very slow to drain.

Anonymous

3 years ago

10.0

What I liked most about the hotel was the location and the friendliness of the staff, all super friendly

Abdelaziz

3 years ago

6.0

Anonymous

3 years ago

1.0

The only positive and I mean ONLY! was the location

Cons: The management The rooms The toilets The unclean room stayed 5 nights only got fresh towels 2x No lifts Long corridors and too many steps - more negatives but run or of characters

Abdelhadi

3 years ago

10.0

Zaheer

3 years ago

10.0

the staff were amazing , friendly , polite and very welcoming

Cons: the tv didn’t work but who cares amazing views from terrace

Zaheer

3 years ago

10.0

Soumia

3 years ago

10.0

Wajih

3 years ago

5.0

location was excellent! possibly the only big positive.

Cons: No garbage bin in room. The washroom door lock was broken. the breakfast was bland with little to no choices. The female staff member we had the opportunity to speak with a couple of times seemed to provide incorrect information for anything that we asked.

Mohammed

3 years ago

5.0

close to Bazaar

Cons: dusty dirty lack of maintenance. hair dryer didn’t work, safe didn’t work. to didn’t work. door knobs broken. overall just in poor condition.

Alison

3 years ago

8.0

Location - great. Breakfast - excellent. Room - ok. The hotel has a charming roof terrace overlooking the Koutoubia mosque. Lunch there was fine and it was a nice place to have a glass of wine and watch the world go by. Staff were very helpful and friendly. Easy walk to the centre of the Plaza Jemaa Al Fna - a couple of minutes.

Cons: Would have liked a balcony or at least a nice view, but window opened onto an inner courtyard.

Hamza

3 years ago

7.0

I'm quite happy with my choice - the main positive is the location, easy to find which is rare in the city! Breakfast was good on the terrace with a view. Wifi was good, staff were friendly. I booked online with a good price.

SamBDublinI

5 years ago

10.0

warey, as many poor reviews. Location, brilliant Rooms, serviced daily. Breakfast served with a smile. Excursion agent in foyer. Staff cheerful, friendly. Special thanks to Omar and mohamed made us feel like family. Stay again, of course! 3

fivefeetabovelondon

6 years ago

2.0

The Hotel Islane entrance has a lobby where you can book excursions - stay away! My friend and I booked the €20 Ourika day tour where we were told we would be able to explore the waterfalls. There were 3 stops along the way where we were just forced to go into tourist shops and pressured to buy goods. At one stop we asked if we could go across the road to take photos of the view and the tour guide said ‘no, the stop here is this shop’ which we found very rude and inflexible as we would literally just be across the road. The ‘exploration of the waterfalls’ was also a medium difficulty hike )which you cannot and should not do unguided), that included climbing ropes. No one on our tour was warned about this, and although the guide (a different person to the driver) was very very helpful with making us feel more comfortable, it was still a very unnerving hike given the steep cliff drops that was a 3 hour round trip. By this point it was 3pm and many in the group had not had any food since the morning. We were then made to eat lunch at a restaurant which was rammed with all the day tourists, and served very average food. On the way back we were told we would arrive back in Marrakesh at 5pm, but the driver decided to inefficiently detour to all the resorts outside of central Marrakesh (even though we were very close to the city) so we didn’t arrive until 6:30pm. The driver didn’t even drop us off at a safe spot and was rushing myself and my friend out of the car saying they police are near’. Overall this was a very disappointing experience and we would definitely not book again.

Nixxy59

6 years ago

10.0

We stayed here for 4 nights, after seeing some of the reviews on here & taking into account the low price, I wasn’t expecting much, however, we were pleasantly surprised, yes, the room was basic, but it was clean. Cleaners come in daily to change the bedding and towels. We were told that the free WiFi only worked on the “terrasse” however, our room was close enough that we could easily access the WiFi from bed! The location is perfect, just a couple of minutes walk to the main square of Jemaa el-Fnaa and overlooking Koutoubia Mosque. The staff were really friendly and helpful, especially the manager of the Islane Activities & Excursions which is based in the lobby, we had pre-booked our trip with another company before leaving the UK, they were a little late collecting us and the manager from Islane excursions rang them for us to see what was happening, on our final day, our pre-booked transfer to the airport was also late, again, Islane activities saw us waiting and rang our transfer company to find out where they were! I want to go back to Marrakech at some point as there is so much more to see, I’ll definitely stay at Hotel Islane on my return & will be using Islane Activities for any trips I want to take.

Hotel Islane Médina

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Double Room

Breakfast Included

$62.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

noon

noon

12 AM

3 PM

Hotel Policies

Hotel Important Information

Parking

Children and extra bed policy

Internet

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Reviews (295)

Customer Reviews & Ratings

6.3 / 10

HyeSeung

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