Le Caspien Boutique Hotel
Chain: Not Available
Description
Luxurious Dining Options
Indulge in a culinary journey with 2 restaurants and a sky bar offering exquisite dining experiences. Wake up to a delicious Continental breakfast served fresh every morning.
Comfortable Accommodations
Experience comfort and convenience in every room equipped with a TV, air conditioning, and a private bathroom. Enjoy stunning pool views and a range of entertainment options including satellite channels.
Convenient Location and Facilities
Located in the vibrant city of Marrakech, Le Caspien Boutique hotel offers easy access to popular attractions. Benefit from free WiFi, a 24-hour front desk, terrace, and tour desk services for a seamless stay.
Book now to enjoy a delightful blend of luxury and convenience at Le Caspien Boutique hotel in Marrakech.
Sentiment Analysis
Friendly staff
Great location
Comfortable beds
Helpful and accommodating staff
Good breakfast selection
Rooftop terrace
Plunge pool
Air conditioning
Transfer availability
Popular Amenities
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Currency exchange
Shuttle service (additional charge)
Concierge service
Kid meals
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Availability Side
Sorry, there are no available options matching your selection.
Guest Sentiment Categories
Cleanliness
Overall, guests mentioned clean rooms as a positive aspect with minor maintenance issues mentioned by some.
Service
Service was highlighted as excellent with friendly and helpful staff feedback, although there were occasional mentions of slow response times.
Location
The hotel's close proximity to key landmarks and shops was appreciated by guests.
Room Quality
Rooms were generally described as spacious and comfortable, but a few guests felt rooms were heavy and outdated.
Amenities
Guests found the amenities satisfactory, with highlights on breakfast, restaurant services, and rooftop terrace.
Value for Money
Reviews were mixed on the value for money, with some considering it good value while others felt the price was slightly high for services provided.
Food and Beverage
Feedback on food and beverage services was mostly positive, with breakfast and evening restaurant offerings receiving praise.
Overall Experience
Most guests had a positive overall experience and would recommend the hotel to others, noting great value for money and excellent location.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:30 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Reviews (1502)
Mike
2 days ago
10.0
Location, value for money, and service were all excellent - we will definitely be back. We usually go to the same hotel when we go to Marrakesh, but we are so pleased to have found this little gem, and will definitely be adding this hotel to our favorites
Florence
2 days ago
8.0
L’hôtel est charmant et confortable, avec une bonne literie. Le balcon est un véritable atout. L’établissement offre un excellent rapport qualité-prix et bénéficie d’un emplacement idéal.
Cons: La connexion internet dans la chambre était mauvaise, ce qui rendait impossible la connexion de la télévision pour regarder autre chose que les chaînes arabes. Nous étions au premier étage, au dessus de la salle du petit-déjeuner et avec vue sur piscine, et le bruit des chaises au petit-déjeuner et sur la terrasse le matin était un peu gênant.
Malika
2 days ago
7.0
Mari Carmen
2 days ago
9.0
Clean and comfortable. Large room with balcony and beautiful handpainted furniture Excellent restaurant Walking distance to decor shops and department stores and 20 minute walk to YSL museum 24hr reception desk. We had an early 3am departure. They organised coffee and croissants for us to have in the lobby and a taxi to the airport, which we paid for.
Carlos
2 days ago
9.0
Castro Chugcho
3 days ago
10.0
Muy bonito todo limpio , destaco mucho el personal de recepción y el personal que nos ofreció el desayuno muy atentos muy amables , un desayuno espectacular muy muy completo
Cons: Quizá el ascensor , teníamos que dejar el hotel alas 12.00 pero bajamos 12:02 y ya no podíamos usar el ascensor bajamos todo el equipaje por las escaleras 😩
3 days ago
7.0
Sartit
4 days ago
7.0
Clare
4 days ago
9.0
The facilities were modern and spacious. The room included a small balcony which whilst not having a view per say provided a larger rest area for me to enjoy. The restaurant whilst pricey provided an excellent array of options for food. The quality of the food and drinks were great. The location was in the modern area of Marrakech and the area was safe to walk around and enjoy the various shops, restaurants and facilities around.
emeline
4 days ago
5.0
Lit confortable, petit déjeuné copieux Connexion wifi gratuite Emplacement dans un quartier calme
Cons: Le deuxième jour, notre chambre a été inondé suite à un problème technique de l’hôtel. Toutes nos affaires ont été trempé. Il a fallut descendre à la réception et insister à deux reprises avant qu’on nous change enfin de chambre. Personne ne nous a proposer de prendre nos affaires affaires pour les faire sécher plus rapidement. Personne ne s’est « excusé »pour le desagreament … Aucun geste, aucune aides, aucune excuse. L’hôtel propose des excursions organisé environ 3x le prix de ce qu’on a payé en passant sur Getyourguide, ou avec des locaux dans les commerces touristiques !
Johan
4 days ago
7.0
The hotel was nice with good rooms and in a nice neighbourhood. Breakfast was a letdown, with no proper bread but three pieces of pastries instead. We got an omelette, but it wasn’t enough.
Romana
5 days ago
8.0
It was near to tourists attractions and staff was friendly.
Cons: All the toiletries weren’t available as well as the washroom slippers.
Franck
5 days ago
8.0
Hotel agréable avec petit déjeuner servi avec des préparations locales. Tout confort et bien placé pour découvrir la ville
Harasem
6 days ago
10.0
Cons: All was good - one of our best stays in Morocco
Edward
1 week ago
10.0
Location was good although it often required walks or cabs to the old town area. The included breakfast was a little unusual in that it was always 3 croissants, yogurt, and a cheese omelet whether you wanted it or not. The room was great, clean and comfortable. The hotel restaurant was excellent!
Cons: No options in the included breakfast was a minor issue. I understand that is probably done for efficiency. We often felt as though we were wasting food.
Mahmut
1 week ago
7.0
Veronica
1 week ago
10.0
Hotel molto carino camera confortevole e colazione buonissima, staff di grande aiuto e cortesia
Cons: Nothing
Francis
1 week ago
7.0
Rekia
1 week ago
8.0
Lage …das nette Personal …Ausstattung …Architektur… Küche mit sehr leckeres Essen 🥘…Sauberkeit…familiär Atmosphäre…
Cons: „Ich habe kein Mängel „
VICTORIA
1 week ago
8.0
Very clean Good location Friendly stuff
Cons: Rooms were small and they needed some renovation
Maria Teresa
1 week ago
7.0
Aleksandra
1 week ago
7.0
Od samego wejścia czułyśmy się niezwykle zaopiekowane przez personel - pan będący na recepcji jest zdecydowaną wizytówką tego miejsca! Śniadanie było przepyszne (również w wersji wytrawnej, do tej pory w Maroko spotkałyśmy się tylko ze śniadaniami przygotowanymi na słodko).
Cons: Biorąc pod uwagę koszt noclegu, spodziewałyśmy się czystszego miejsca.
Alessandro
1 week ago
7.0
Ahmed
1 week ago
10.0
tout
Cons: rien
Reginaldo
1 week ago
8.0
Virginie
1 week ago
10.0
L’emplacement était au top
Cons: Peut être la salle de bain qui pour moi est un peu à l’ancienne
Nigel
1 week ago
9.0
Nathalie J
1 week ago
8.0
Cons: Taille du logement un peu juste
Carol
1 week ago
8.0
It was only a one night stopover on our way down to Essaouira so we chose this hotel as it was convenient for the railway station/ bus station and the Majorelle gardens. Good breakfast
Mikal
1 week ago
8.0
Laura Mariana
1 week ago
8.0
El chicho de la recepción es muy atento y muy formal, excelente servicio.
Cons: Muy sucio el Baño, enfocarse en el aseo
Cindy121
2 weeks ago
8.0
Very friendly, informative people at the front desk. Excellent, large breakfast. Good hotel for an overnight stop a short taxi ride from the airport and the train station.
Marketa
2 weeks ago
8.0
Mostafa
2 weeks ago
8.0
hicham
2 weeks ago
8.0
P'tit déj
Farid Aod
2 weeks ago
5.0
Cons: Le réceptionnist est un peu arrogant, n'aide pas avec plaisir.
Melbish
2 weeks ago
8.0
Excellent restaurant food and the room balconies are a bonus. Front desk is very helpful. Rooms are nicely decorated and have air conditioning, closet space, and mini fridge. The murals on each level of this riad style hotel are beautiful. There is a small outdoor pool if desired.
Cons: The breakfast they serve is wasteful; too many items given to each person and we only eat a third of it. Makes more sense to have a checklist of what each person wants and just bring those items on the tray. Rooms are quite small compared to the photo angles online that appear much larger than they are. There were a few sketchy people wandering or just sitting on sidewalks in the neighborhood.
Michał
2 weeks ago
10.0
Very good location off from the touristic path. Quiet and clean. Close to many restaurants. Would come back in the future.
Xinyue
2 weeks ago
10.0
staff were very friendly and helpful it's located in the centre, super close to everything that's needed
Cons: no shampoo in the shower toilet seat was kinda broken and the flushing system was not working properly half of the time but it was manageable ish
Caroline
2 weeks ago
8.0
Beat
3 weeks ago
8.0
michael
3 weeks ago
7.0
left to early for breakfast so can not comment roof terrace under construction so not as described nice hotel
Cons: could have been informed about terrace at booking
Anne-Marie
3 weeks ago
8.0
Elisa
3 weeks ago
10.0
Un bellissimo hotel fuori dalla Medina di Marrakech, in un quartiere molto vivo e ben curato. Lo staff molto gentile e disponibile, la camera spaziosa e pulita.
Cons: La colazione un po’ povera
Acar
3 weeks ago
8.0
Personnel souriant, à l’écoute,.. Quartier (Guéliz) plus «safe» clparé à d’autres quartier
Cons: C’est un peu dommage que pour le petit-déjeuner, on a pas de boisson froide mise à part le tout petit verre d’orange, on dirait que c’est des verres de shot et je trouve que c’était trop sucré le petit-déjeuner sinon c’était délicieux
Pereira
3 weeks ago
4.0
Arthur
3 weeks ago
8.0
Propre, personnel accueillant, bien situé
Cons: Éclairage chambre
Dimitrios
3 weeks ago
9.0
Nothing to complain about. The staff was very helpful, the hotel nicely designed. I would visit again.
Cons: the water pressure in the shower was not exactly excellent
Peter
3 weeks ago
8.0
De locatie was voor ons belangrijk en uitstekend.
Cons: Vervelende chauffeur van het hotel die ons weg wilde sturen toen wij onze motoren wilde parkeren om in te checken. Wat een sukkel.
Chaimaa
3 weeks ago
10.0
Amal
3 weeks ago
7.0
Le personnel était vraiment très accueillant et chaleureux, toujours souriant et disponible L’emplacement de l’hôtel est parfait : tout est à proximité, ce qui rend le séjour très pratique.
Cons: Le petit déjeuner manquait un peu de diversité, avec surtout des produits sucrés (viennoiseries, crêpes, etc..) et peu d’options salées ou protéines
Nicolaas
3 weeks ago
8.0
Osair
3 weeks ago
10.0
A hotel with character, unique and attractive. Nice staff, good breakfast and amazing location.
Cons: I can't think of anything that is negative about this hotel.
Ines
4 weeks ago
10.0
Divanov1983
4 weeks ago
10.0
Blanka
4 weeks ago
9.0
Very nice size room for two people, comfortable and nicely decorated hotel. The breakfasts were very nice and tasty. Though not located in the central Medina area it was a decent walk, and you can find lovely parks along the way. The restaurant downstairs was nice, food was also good.
Luisa
1 month ago
9.0
Patrizia
1 month ago
7.0
Abbiamo soggiornato per 2 notti Camera molto carina silenziosa ,con balconcino il bagno vecchiotto ma pulito Colazione buona Consigliato
Marcel
1 month ago
8.0
Marek
1 month ago
10.0
1 month ago
9.0
Amazing and welcoming staff at reception very helpful and friendly
Cons: Nothing
Peter
1 month ago
7.0
Locatie
Cons: Beetje gedateerd.
Shona
1 month ago
9.0
The staff were friendly and helpful and food was great. It was easy to arrange a transfer to the train station and airport.
Cons: Our room overlooked the street and it was a bit noisy.
Ida
1 month ago
10.0
Posto e personale, pulizia.
Cons: La colazione
Yasifl
1 month ago
5.0
L'emplacement Le service
Cons: Difficile a trouver une place au parking
1 month ago
8.0
L'hôtel est très bien placé en plein centre de Gueliz. Youness le réceptionniste a été très réactif à mes demandes. je recommande cet hôtel. Cela fait deux fois que j'y ai séjourné.
Cons: Il y avait une fuite d'eau dans les toilettes. C'est dommage de gaspiller autant d'eau alors que le pays est en stress hydrique. L'eau est un bien précieux qu'il faut sauvegarder.
Rosemary
1 month ago
10.0
The hotel location is very good
Cons: The swimming pool is too small we didn't even use it due to it size
Moshe
1 month ago
6.0
Personal,terrasa,limpieza
Cons: Ruido del ascensor detrás de la pared de la cama. Como habian dos ascensores,podrian dejar una sin actividad por la noche.
Rosemary
1 month ago
10.0
Juana
1 month ago
8.0
La habitación ,atención al cliente.
Cons: Los desayunos ,demasiado dulce de bollería ,todo s nivel de supermercado. Zumo de polvos. En los Riads ,todo casero.
Ida
1 month ago
10.0
La gentilezza del personale
Cons: Un po’ la pulizia
Michael
1 month ago
10.0
Staff 100%
Cons: Nothing
Ben
1 month ago
8.0
Ingrid
1 month ago
9.0
Luke
1 month ago
10.0
Mateusz
1 month ago
9.0
Alberto
1 month ago
8.0
El restaurante
Richard
1 month ago
10.0
Très jolie façade de l'hotel, les chambres allient modernité et tradition, confort des lits et efficacité des doubles fenêtres contre le bruit et la chaleur extérieure. Le restaurant et sa terrasse permettent de prolonger le voyage.
Ananda
1 month ago
10.0
The reception staff were lovely. Breakfast was amazing with a wide variety of food.
Cons: The AC in the room was quite noisy with rattling sounds and kept waking us up at night.
Evangelia
1 month ago
7.0
The staff, especially at reception, was very friendly, polite and welcoming. The location of the hotel was good, in a safe area, and you can easily reach sights in both Gueliz (such as the Jardin Majorelle and YSL museum) and the medina on foot. Breakfast was okay, with a selection of cold salads that changed daily, pastries and eggs.
Cons: The building itself is a little tired and room cleanliness could be improved. Hot water in the shower was lukewarm, but in the heat of Marrakech this was not a problem.
Jean
1 month ago
10.0
khalid
1 month ago
9.0
Fangli
1 month ago
9.0
Hotel staff Tarik is very helpful . Thanks a lot
Cons: Hotel staff Tarik is very helpful . Thanks a lot
zaki
1 month ago
8.0
Tout était conforme à la description Pour notre anniversaire de mariage , ils ont décoré notre chambre +++
Cons: Le manque de parking 🅿️
Laura
1 month ago
7.0
Location ...ideal to get to shops restaurant and the souk
Cons: Room was clean but there seemed to have a lingering smell..
Anejjar
1 month ago
8.0
Edir
1 month ago
8.0
Walid
1 month ago
8.0
Location was great, warm welcome and staff was hospitable especially Younes from reception
Cons: The shower handle was very used and low water pressure
muzelet
1 month ago
9.0
L acceuil et le service. Emplacement idéal a guellys
Safiullah
1 month ago
8.0
Lahoussain
1 month ago
10.0
Johnson
1 month ago
5.0
The reception
Cons: The washroom sinks and toilets and the beds , was a no for me
Djamila
1 month ago
10.0
L’emplacement, le calme et la sympathie du personnel.
Cons: Rien à signaler.
Maxime
1 month ago
8.0
L’emplacement est bien et l’hôtel est un très jolie Riad Le petit déjeuner est vraiment copieux
Cons: Les chambres sont un peu rococo
Pereira
1 month ago
6.0
patrick
1 month ago
9.0
Laura
1 month ago
10.0
It has all you need for a weekend in Marrakech, great breakfast and nice helping employees
Chris
1 month ago
6.0
Miranda
1 month ago
10.0
La habitación con terraza y decoración maravillosa. Queremos destacar la amabilidad de Yousef. Recomendamos este hotel sobre todo por calidad-precio. Y nos lo pasamos increíble en la piscina.
Mark
1 month ago
7.0
Breakfast was plentiful. Offers a nice restaurant attached (not the one actually in the hotel). Good value.
Cons: Stench of sewage emanating from the bathroom when I went to bed. I realised now why the plugs were in the sink and bathroom. Aircon was ancient and made so much noise all night that it was hard to get a decent sleep. Everything is just “dated”, I can imagine it was quite the place in its day, but those days are long gone.
Franny12
1 month ago
8.0
Went on budget weekend city break at thus hotel including breakfast ( pastries,salad,fruit bowl,orange juice,coffee,,omelette Hotel was kl rustic , but loved old style doors,room was clean, fridge,safe,small balcony, ideal for me, Facilities:- small dip pool and loungers but not a lot of sun good to cool down and relax from the heat. Turns into restaurant at night time witch i used and enjoyed on first night as arrived late But really enjoyed my oysters accompanied by sautéed potatoes and nice fresh bread, My wife had pizza With a beer and soft drink All for me a good price 400 dhm To make easy for me £40 Manager and staff so welcoming Added personal likes Left hotel 2 mins walk Turkish steak house :- defo worth a visit Also on walking to Medina 40 min walk from hotel stop off at new restaurant La Madeleine defo worth a visit for me the cookies wowww And cakes for sylvia lovely If not good with heat same as me Careful with taxi,s get price sorted first for me happy to pay 50dmh £5 Medina to hotel But horse and carriage ride they very greedy asked for 500 dmh £50 Got 1 guy offering to do tour for 130 dmh £13 but day later got guy to do 30 minute carriage ride round medina and drop off at hotel for 200 SMH £20 He happy and me happy
Andrea CB
1 month ago
8.0
l'amabilité du personnel, l'extrême propreté, l'emplacement.
Cons: La clim de la chambre à côté, sur notre balcon, ( bruyante ) alors même que la température ne la nécessitait pas . Une conscience écolo ? ??
Silvia
1 month ago
7.0
Jane Alva
1 month ago
10.0
Very accomodating and all staff are very helpful. Special Thanks to Younis for keeping our luggage and helpful for all our needs. Highly recommended hotel.
Cons: No Netflix or Youtube for like us doesn't understand Arabic or local language.
Aicha
1 month ago
7.0
Michael
1 month ago
8.0
Staff we welcoming, helpful and responsive. Rooms were clean & everything in working order.
Cons: Included breakfasts were repetitive, coffee was mediocre. Room safe was locked, so not usable.
Fourel
1 month ago
7.0
L’hôtel est propre Le petit déjeuner est complet et bon
Cons: Espace piscine très petit et pas du tout confortable. Les chaises longue collées
geraldine
1 month ago
9.0
Barbara
2 months ago
8.0
I liked the small pool area and dining. The rooms were spacious and comfortable. The decor was pleasing. The staff were helpful.
Cons: I am a light sleeper unfortunately if you had a room over the pool you had air-conditioning noise even with your own off. If you had a front room maybe the street below is quiet most of the week bit I was there Saturday evening and it was noisy. Music and restaurant goers below and cars honking as they left.
Karima
2 months ago
3.0
Nathalie
2 months ago
9.0
Jawad
2 months ago
8.0
Vivienne
2 months ago
9.0
Lovely and friendly hotel. Slight mix up with rooms all changed next day no problem. Great breakfast, good variety alot of it.
Cons: Staff although very friendly only have one speed and therefore expecte to wait for for anything. An omelette one morning took 40 mins to arrive. Beds a bit hard for my taste but partner loved it. A good 40min walk to square
Salvatore
2 months ago
8.0
Denia
2 months ago
10.0
Mariana
2 months ago
10.0
L’emplacement est top La gentillesse du personnel Le petit dejeuner quand tu pars tôt
Cons: Rien
F4197EDsusans
2 months ago
6.0
The Hotel needs updating,Rooms are very dark unless you have Lights on all the time.Bathroom small,have Hairdryer, Beds comfortable clean.No Coffee or Tea Making in Rooms,Staff very nice, Tarik on Reception was lovely and very helpful,as was Holim & Yussef in Restaurant.as Menu in French only and had to ask what the Meals were.But Hotel was great for Location.Had a lovely Holiday plenty of places to Visit.
Nikolaos
2 months ago
8.0
The room we had was very spacious, well equipped and cozy. We even had a little terrace. The location was nice for someone who doesn't want to stay in the medina, close to some nice restaurants and a bit more modern.
Cons: The breakfast was bad in my opinion and could be improved. They throw a few sticky supermarket pastries on a plate, give you a sugary yoghurt and serve that with store bought orange juice, marmalade and honey. It's cheap and just bad quality. For the price we paid, I expected more, especially since we had better experiences in cheaper riads in the country. Apart from that, perhaps because we were in the 5th floor, the water pressure in the shower was low.
Florian
2 months ago
7.0
bouchra
2 months ago
2.0
Personnel gentil
Cons: Pas de parking Pas de voiturier Trop atypique pour un voyage business
EL Yazghi Ezzaher
2 months ago
8.0
danielle
2 months ago
9.0
Lisa
2 months ago
10.0
For comfort, connivence and a sense of being around family, forget those fancy sterile chain hotels in Gueliz and head to Le Caspien
Rafael Morales
2 months ago
5.0
Ubicación
Cons: 45 minutos para que me asignaran una habitación luego de haber llegado.
G9303PHrobertm
2 months ago
2.0
All started well with a friendly greeting from the hotel manager ,but then it was just down hill .The hotel is in desperate need of redecoration and the rooms are very small with a balcony that is not big enough for two people to sit on. All of the above would have been acceptable for a short stay except for the appalling attitude of the male waiting staff. They were rude arrogant and downright disrespectful to my wife and myself .The 2 waitresses Dunya and Iman were and absolute delight and made the breakfast time a pleasure . Well done girls but as for the rest of the staff they need seriously shaking up.
Elazzaoui
2 months ago
9.0
RAJA JALLY
2 months ago
6.0
Maria
2 months ago
9.0
Buen desayuno y el personal muy amable y nos ayudaron en todo.
Cons: Nada
abcd
2 months ago
10.0
L’établissement est au centre et il est bien desservi. Les chambres sont correctes et il y a tout le confort. Le restaurant de l’hôtel est excellent 😀
kenza
2 months ago
9.0
Super personnels,je reviendrai
Cons: Petite chambre, mais personnels très sympathique ,rien que pour cela, je reviendrai la bas.
Ngala Mulume
2 months ago
8.0
Nadia
2 months ago
9.0
Cathy
2 months ago
10.0
MEL
2 months ago
6.0
Si Mohamed
2 months ago
9.0
Le personnel au petit soin la propreté des lieux puis surtout la localisation
Cons: RAS
Laurence
2 months ago
8.0
La localisation de l’hôtel est très bien, et le personnels est très gentil et a l’écoute
Cons: La baignoire était casser, la Clim fuyait.
Chiara
2 months ago
5.0
Il Design dell’hotel è carino, ma questa è l’unica cosa positiva.
Cons: Staff della sala colazioni/bar/ristorante da cambiare totalmente! Maleducati, arroganti. Nessuno ha mosso un dito per trovare un’alternativa senza glutine alla colazione. Vorrei ricordare che la celiachia è Una malattia, non una moda!
Isabelle
2 months ago
7.0
La localisation au cœur de Guéliz, à deux pas du Carré Eden. La présence d’un restaurant (bien que cher).
Cons: Accueil très moyen de la réception. Chambre exiguë et salle de bains minuscule. Et surtout, présence d’énormes coussins sur le lit qu’on ne peut que poser au sol pour dormir, sur des tapis à l’hygiène douteuse…
Dina
2 months ago
8.0
Suzette
2 months ago
8.0
Silvia
2 months ago
8.0
La position, la propreté
Cons: Le transfert reservé de l’aéroport en avance à l’arrivée - pendant la nuit - n’a pas été respecté. L’hotel ne s’est pas excusé. Les requêtes d’informations pour un chauffeur privé pour une escursion ont été promises, mais aucune proposition est arrivée. Le personnel et l’ambiance du resto sont excellents, mais la nourriture n’est pas excellente.
valentin
2 months ago
7.0
Armani7861
2 months ago
8.0
Room was a good size with a nice bathroom. Bed was comfortable and the balcony was a good size to relax in. Good breakfast with plenty of options. Staff were very helpful and polite
Cons: Nothing
Bensaid
2 months ago
7.0
Suzette
2 months ago
8.0
Badr Eddine
2 months ago
8.0
J’ai apprécié la localisation , le service , petit déjeuner .
mohamed
2 months ago
8.0
Hebah
3 months ago
7.0
Le personnel était très agréable. Hôtel agréable et confortable
Cons: Le manque de shampooing de produits d’hygiène
Mohammed
3 months ago
10.0
Fantastisk trivelig og hjelpsomt personell. Hotellet er ikke så stort, men veldig koselig. Og middagen vi spiste i den koselige restauranten nede ved poolen, var nydelig 🥰 Vi kommer garantert tilbake!
Cons: Egentlig ikke så mye. Skulle ønske frokosten var litt mer type lavkarbo. Den inneholdt mye søte saker, som ikke er forenlig med folk som ligger i grenseland for diabetes for å ta et eksempel 🙈
Bouzerda
3 months ago
8.0
Proximité de tout
Cons: La piscine
Bouchra
3 months ago
9.0
Je suis très satisfaite. A refaire.
Fatiha
3 months ago
10.0
Emplacement bien. Porte claque trop fort. Petit déjeuner très bien. A refaire
Cons: Porte qui claque trop fort
NOURA
3 months ago
7.0
Hôtel très bien situé et personnel accueillant.
Cons: Pas de frigo dans la chambre .
ROSELINE06
3 months ago
9.0
Fhem
3 months ago
10.0
Snibla
3 months ago
7.0
Single Traveler
3 months ago
10.0
-J'ai particulièrement apprécié l'accueil chaleureux du receptioniste. -J'ai été gentiment surclassé -La suite est spacieuse, silencieuse -Grande terrasse
Melanie
3 months ago
5.0
L’emplacement à gueliz est bien
Cons: Fenêtre trop petite manque de clarté chambre très sombre , Tapis pas aspirer Lit 2 personne petit
Juan Francisco
3 months ago
8.0
David
3 months ago
10.0
Ubicación
Khadija
3 months ago
10.0
Colin
3 months ago
8.0
hamid
3 months ago
3.0
Moyen
Cons: Trop de bruit
noureddine
3 months ago
9.0
yes i like it
Cons: Nothing
Kevin
3 months ago
8.0
The pool and general ambience
Cons: The lifts were tempremental, often stopping and lights going out. Staff in the restaurant were average and the Spanish restaurant allowed smoking which meant we couldn't go there.
Kannan
3 months ago
8.0
خالد بن عبدالله
3 months ago
7.0
الاستقبال
Cons: المسبح
Paul
3 months ago
9.0
A beautiful and comfortable hotel. Friendly staff.
Cons: Considering how nice of a hotel it is, we would’ve appreciated shampoo and conditioner being included.
Egidio
3 months ago
6.0
Cons: mancava l'acqua minerale nella stanza
Ibtissam
3 months ago
10.0
Super hôtel, le personnel est adorable. J'y reviendrai !
Karim
3 months ago
7.0
Alienor
3 months ago
7.0
Personnel aimable, propreté et service de chambre très bien. La localisation est pas mal ( dans le centre ). Chambre très petite. Piscine très petite.
Cons: Petit déjeuner pas très varié. Quelques problèmes avec la Clim, et l’électricité ( mais réglé rapidement )
Mohammed
3 months ago
4.0
The location was good, and the lady who served us during breakfast was very nice and professional
Cons: Unfortunately, everything else was disappointing: the breakfast was of poor quality, the floor and room were not clean, and although the bed sheets looked changed and arranged, they were not actually clean. The bathroom was acceptable, but overall the level of cleanliness and quality was not up to standard.
Roberto
3 months ago
6.0
CHOUQUI
3 months ago
8.0
Le personnel la proximité
Cons: Un peu de bruit la climatisation
Mohammed
3 months ago
3.0
Driss
3 months ago
7.0
The receptionist are friendly and welcoming.
Cons: The pool is small that’s all.
laila
3 months ago
7.0
Helene
3 months ago
9.0
Ankan
3 months ago
5.0
WiFi did not work and it took them so much time to get it fixed. For the value of money I was paying I felt let down.
Cons: Property was fine but breakfast pretty basic and staff in general nonchalant. For the money we paid expectation of hospitality if definitely more.
Sadovski
3 months ago
8.0
Очень удобная локация. Рядом огромное количество кафе, ресторанов,магазинов. Достаточно недалеко до исторических мест. Номер небольшой, но уютный. Удобная кровать, кондиционер, фен, чистые полотенца в наличии холодильник и сейф. Большой плюс двойные стёкла, поэтому улицу не слышно совершенно. Балкон с приятным видом. Завтрак континентальный, но обильный. Я даже не доедала всё.
Cons: В принципе всё хорошо. Кроме одной девушки, которая работает на подаче завтраков. Она очень громко беседует с клиентами, которых знает и очень невнимательна к остальным. Это очень неприятно
Seb
3 months ago
9.0
N.T
3 months ago
1.0
Le personnel est sympa, ça c'est une évidence. L'hôtel est défraîchi, avec de gros coussins non déhoussables sur le lit et de gros tapis partout au sol qui, à mon avis, ne doivent pas être nettoyés régulièrement. Donc tout le monde marche dessus, bonjour les microbes, pas hygiénique du tout. La banquette marocaine est jolie, mais même principe, pas nettoyée donc pas propre. J'ai eu la peau qui me grattait... Les draps sont rêches, très durs, j'avais l'impression de dormir dans du carton. Pas de wifi de 15h au lendemain 11h. Nous sommes quand même dans un pays étranger, nous avons besoin d'être joints et de joindre nos proches. Je me retrouve avec 40 euros de frais pour avoir utilisé ma puce française pour une soirée. J'ai demandé un fer à repasser à 18h, il n'y en avait qu'un seul pour tout l'hôtel. Après avoir réclamé, cela a agacé, et on m'en a apporté un à 21h45, cassé. J'ai repassé mes vêtements mouillés, une catastrophe. Alors si vous n'avez pas les moyens, c'est ok, mais ne vous attendez pas à quelque chose de sympa. Si vous êtes en galère et que c'est le dernier choix, oui, mais autrement, il y a mieux au même prix ailleurs. Le prix n'est pas justifié, je suis désolé, il y a mieux pour le même prix.
Cons: Rien
mohammed
3 months ago
10.0
Asmaa
3 months ago
4.0
Abdalla
3 months ago
8.0
Rim
3 months ago
4.0
Nour El Houda
4 months ago
10.0
saaid
4 months ago
8.0
La propreté, le Wi-Fi, le petit-dejeuner très généreux, le personnel très aimable
Marta
4 months ago
8.0
El personal muy arento. Te dan buen cambio a dirham en el mismo hotel y te ayudan en todo.
Cons: Un poco caro el servicio de bar y la piscina algun dia un poco turbia
Corinne
4 months ago
8.0
Emplacement bien situé. Propreté de l'hôtel et disponibilité du personnel
Cons: Piscine trop petite et peu de transats
Norddine
4 months ago
10.0
Matteo
4 months ago
8.0
shakkrs
4 months ago
4.0
I recently stayed at Hotel Le Caspien and would describe the overall experience as average. The hotel itself is fairly basic — the rooms were okay, nothing particularly special, and the swimming pool was small and more suited for a quick dip than a relaxing afternoon. That said, what truly made the difference during my stay was the receptionist, Marwa. Her professionalism, kindness, and willingness to help went above and beyond. She was attentive, welcoming, and genuinely cared about making guests feel comfortable. Honestly, if it weren't for Marwa, I don’t think I would have stayed more than one night. If you're looking for a modest hotel with great service, especially at the front desk, Marwa alone makes Hotel Le Caspien worth considering.
Ali
4 months ago
8.0
Vadak034
4 months ago
7.0
15 мин пешком от ЖД вокзала, рядом торговый центр Carre Eden (с большим Карфуром, где есть алкоголь), небольшой бассейн, номер на 5м этаже уютный, есть балкончик, минибар, удобная кровать. В целом на 3 дня нормально.
Cons: Расположен далеко от туристических троп, в старый центр по жаре только на такси. Отель обветшалый, старая сантехника, кондиционер, кровать короткая, завтраки порционные, в основном выпечка, оказалось что можно заказать омлет, но по умолчанию его не предлагали.
Aimelis
4 months ago
10.0
Muy bueno en calidad y atenciónes
Cons: Nada negativo
Anne
4 months ago
8.0
Hôtel de bon rapport qualité /prix par rapport à l’emplacement et le petit déjeuner top.
Cons: Accueil laborieux, pas professionnel par un jeune homme à lunettes. Il me demande de payer 3 nuits car j’arrive le 23 et repart le 25, il faut lui expliquer que le 25 on quitte le matin 😂 . Ensuite il croit que le montant total de la facture booking qu’il a imprimée, est pour une nuit et multiplie par deux ! Je dois prendre du temps pour lui prouver qu’il s’agit du total des 2 nuits et pour finir nous payons en dirhams par carte, il ne sait pas utiliser le terminal, appelle de l’aide, et convertit avec un taux qui n’est pas celui du jour affiché au comptoir et évidemment moins avantageux pour nous.Nous demandons le taux actuel !! Il a corrigé, le cumul de toutes ces erreurs laissent une mauvaise impression dès l’arrivée
Laurence
4 months ago
8.0
Dalila
4 months ago
6.0
Läget boendet ligger på är perfekt. Närhet till allt man behöver och man känner sig trygg. Personalen är trevlig och gav oss ett bra bemötande vid ankomst och löste en situation vi hade snyggt.
Cons: Det fanns ingen bra belysning i rummet. Vi hade inga uttag i ena rummet med extra bädd som vi kunde nå förutom ett i badrummet vilket inte är optimalt. Inget uttag för att ladda telefon exempelvis. Extrasängen i rummet var så nära väggen att de smutsiga gardinerna hängde över sängen. Det andra rummet vi fick saknade fungerande AC.
BeppieChick
4 months ago
6.0
Location was good for being close to the train station. The lovely female receptionist was awesome, funny, friendly, helpful and spoke good English - she’s an asset to this hotel. The swimming pool was a welcome facility during our exceedingly hot visit. The rooms were dark and small and not that clean on arrival. The beds were rock hard, pillows too high. Key card randomly didn’t work and on one occasion delayed our departure for a meeting point due to them not being able to remedy the situation - luckily there was a helpful maid who let us in, albeit a bit late. The free breakfast was disappointing. Food was rubbery, dry and tasteless.
Tracey
4 months ago
7.0
Liz
4 months ago
5.0
Location was good for being close to the train station. The lovely female receptionist was awesome, funny, friendly, helpful and spoke good English - she’s an asset to this hotel. The swimming pool was a welcome facility during our exceedingly hot visit.
Cons: The rooms were dark and small and not that clean on arrival. The beds were rock hard, pillows too high. Key card randomly didn’t work and on one occasion delayed our departure for a meeting point due to them not being able to remedy the situation - luckily there was a helpful maid who let us in, albeit a bit late. The free breakfast was disappointing. Food was rubbery, dry and tasteless.
Giuseppe S.
4 months ago
9.0
Hotel situato nella zona nuova di Marrakech, dove a soli 5 minuti a piedi troverete un moderno centro commerciale con Carrefour Market e Place Gueliz piena di negozi, bar e ristoranti. Noi avevamo un'ampia camera matrimonia dotata di TV, aria condizionata, frigobar, armadio, balconcino e bagno privato. Abbiamo provato la piscina per tutti gli ospiti, consigliata dopo una giornata in giro per Marrakech. Pulizia ottima, ogni giorno veniva rifatta la stanza e pulita. L'hotel dispone anche di un bar e ristorante. Alla reception si possono stampare le carte d'imbarco per l'aereoporto e cambia denaro contante. Possibilità di spostarsi per il centro città con taxi o autobus (fermata più vicina a 8 minuti a piedi).
Cons: La struttura avrebbe bisogno di una maggiore manutenzione.
MANUELLA
4 months ago
9.0
Le lit très confortable, le restaurant et l’accueil incroyable ! La localisation très pratique, quartier Gueliz très sympa Nous y retournerons avec plaisir
Lisa
4 months ago
7.0
Tahtaoui
4 months ago
8.0
Sara
4 months ago
5.0
Claire
4 months ago
5.0
Paul
4 months ago
8.0
Ibrahim
4 months ago
7.0
Princilia
4 months ago
10.0
Oui
Cons: RAS
Hemanshu
4 months ago
10.0
marouane
4 months ago
5.0
Aisling
4 months ago
8.0
Great food. Reasonable prices.
Cons: Lady at reception quite rude.
Wafaa
4 months ago
8.0
sandrinemuz
4 months ago
10.0
Personnel très accueillant et sympathique. J aime beaucoup la localisation derrière le carré Eden J ai mangé plusieurs fois au restaurant et c était excellent.
Cons: salle de bain un peu petite, mais bien agencée
silvia
4 months ago
10.0
Todo. El hotel es increíble y mucho más increíble es su personal. Es el segundo año que venimos y estamos deseando que llegue el año que viene para volver de nuevo.
James
5 months ago
8.0
brennyOh
5 months ago
10.0
This was a lovely hotel with soft mattresses and pillows, clean and spacious rooms, and well-appointed rooms with air conditioning. Our tour through northern Morocco ended here and we were able to have a wonderful restful night before departing on our journey back home. The hotel is in a great location, close to the main things you’d want to see in Marrakech. Would highly recommend!
Elias
5 months ago
9.0
El personal del hotel me trato de forma insuperable sobretodo la chica de la recepcion
5 months ago
7.0
location is alright .
Cons: the hotel is inside is old
traceyaN1633TO
5 months ago
10.0
My daughter and I had a wonderful stay … the staff are very friendly and we want to give a special thank you to the lady on reception Marwa and Dina (apologies if I spelt the name incorrectly) who were very welcoming and attentive - you made us feel at home 🥰 our room was kept very clean for the duration of our stay and the location was perfect xx
Ruby
5 months ago
10.0
Excellent customer service. The receptionist was fabulous. She was so friendly and helpful! We enjoyed our stay very much.
LESHAF
5 months ago
6.0
Afcg2017
5 months ago
6.0
Your perception of this hôtel could dépend upon the price you paid. Rooms are rather gaudy.. Bathroom very small . But for a price of 60 euro per night you cannot expect much more. Breakfast is OK.
Ranberry
5 months ago
10.0
Emplacement proche du centre ville. Personnel au top. Je recommande cette hôtel à 100%. Déjeuner copieux.
Cons: RAS
SOUHAIL
5 months ago
9.0
Propreté et calme
Cons: RAS
Yasir
5 months ago
6.0
Central location
Cons: Room felt heavy! Short stay is ideal
Kira
5 months ago
10.0
Lynette
5 months ago
8.0
The hotel was an easy walk to the shops and restaurants, the air-conditioner worked.
Cons: Nothing
SAVANNAH
5 months ago
10.0
Bien placé , calme , très propre et très confortable ! Les employées ont tous été adorable ! Surtout Maroua à l’accueil qui a été incroyablement gentil et qui nous a aidé tout notre séjour !
Obeid
5 months ago
10.0
The property clean and the staff is helpful good for little time to stay
Cons: Good property to have break after long flight the break first was good and the room is clean
Ashfaque
5 months ago
8.0
Location Friendly members of staff
EL MOSTAFA
5 months ago
10.0
Kamal Baq
5 months ago
5.0
Hicham
5 months ago
5.0
Petit dej
Cons: Pas de stationnement Pas d aide pour.bagage Le soir le bar plein des étrangers pas moyen de trouver place de stationnement
Gustavo
5 months ago
5.0
la ubicacion, aunque en el barrio hay muchas obras, y esta muy descuidada la limpieza
Cons: Muebles viejos, deslucidos
LYDIA
5 months ago
9.0
Location is good for Majorelle Gardens (10min walk), and ok for the Medina - bit of a long walk (approx 30 mins to main square) in the heat but an easy taxi ride. Food for breakfast was a bit wasteful, as they bring an entire tray of food for each person - far more than we wanted for breakfast, so we just asked them to take some things straight back so they weren't wasted. A buffet may be a better idea, or personalised order. Food in the main restaurant in the evening was exceptional. And the cocktails were also very good.
Cons: The small pool is located through the restaurant and there are tables close around it - so I can't imagine that anyone uses it as a pool, as you would be very self-conscious. The roof top terrace was closed, which was a shame as it would have been nice to have an area just for a drink rather than sitting in the restaurant.
Rashid
5 months ago
7.0
Reinaldo
5 months ago
10.0
The place,the staff they’re so friendly and amazing reception
Cons: So clearly,wonderful location
Rashid
5 months ago
3.0
Marcia
5 months ago
8.0
KHALID
5 months ago
8.0
5 months ago
10.0
Tout c’était le top du top le personel au top vraiment
June Gl
5 months ago
6.0
Fairly central location, decent sized room, clean. Good breakfast. Very close to supermarket and a few restaurants.
Cons: The room was quite shabby (ie. sockets coming out of the wall). The pool is nice, but right outside the restaurant and not very private as there are tables for diners set up right next to it.
Mike
5 months ago
7.0
Nice comfortable room. Helpful staff. Great breakfast selection. Roof top terrace. Plunge pool. Air con in rooms
Cons: It’s a good walk to the Medina, fine if you like walking, but if not it may be an issue. Not far from Jardin Majorelle 👍
Lynette
5 months ago
9.0
hamed2305
5 months ago
8.0
Très belle hotel pas loin du centre et de la place djema el FNA. Mahrwa était vraiment très bien elle était super attentionnée. Superbe hôtel
Cons: Bien tous
Janice
5 months ago
9.0
Location is excellent, and the stay was great value for money. Overall it was a wonderful hotel for the price, helpful staff, safe, convenient place to stay. And it has everything you need, pool, bar, restaurants on site.
Cons: There were little things that could be better, the bathrooms are small, the breakfast area furniture should be reupholstered.
Souad
5 months ago
9.0
Fares Elmehdi
5 months ago
9.0
Personnel très sympa surtout la jeune dame au restaurant. Petit déjeuner très correct Emplacement idéal au centre de la ville
Cons: Ras
GJvV
5 months ago
7.0
Het hotel is erg authentiek veel oude elementen in het pand echt prachtig. Je waant je zo in 1001 nacht. Onderhoud zou wat beter mogen. Kamers erg klein wel redelijk bed. Bij de receptie waren ze vriendelijk en zeer behulpzaam. De ligging is fantastisch overal dichtbij. Wij zijn in het restaurant gaan eten op de laatste dag. Hier hebben we mindere herinneringen aan. De bediening is wat stug maar vooral gehaast voelde ons wel uit het restaurant weg gekeken. De prijzen zijn best hoog ook van de dranken als ik 120 euro moet afrekenen wil ik hier wel een leuke avond voor terug en niet binnen 45 min buitenstaan. Mijn man had zijn voorgerecht nog niet op en toen kwam al het hoofdgerecht bord van voorgerecht werd weg getrokken ze wilde nog het restje bij het hoofdgerecht leggen. Vlees van mijn man was ook teveel doorgebakken dit is netjes opgelost.
Cons: Grote kamer Restaurant
Zennaro
5 months ago
10.0
Tutto posizione ,mangiare,gentilissimo lo staff colazione ottima e abbondante.
Cons: Tutto bello
Khira
5 months ago
8.0
Hygiëne en ontbijt personeel
Cons: Kamer was donker en afgezonderd
Vanesa Maria
5 months ago
9.0
Buena ubicación, buen trato y muy limpio
Cons: La piscina. Muy pequeña, y dentro de la zona de comedor exterior, lo que hace que no puedas bañarte. Es incomodo estar en la piscina rodeada de comensales
nguibourg
5 months ago
4.0
Juan Pablo
5 months ago
8.0
Philippe
6 months ago
8.0
Andreea
6 months ago
10.0
Todo muy bien el personal de recepción y restaurante muy bien
Dominique
6 months ago
7.0
Mohammad
6 months ago
9.0
Mawamba
6 months ago
8.0
C’est magnifique
Pierre-Alexandre
6 months ago
10.0
L’emplacement est idéal pour pouvoir de balader à pied dans Gueliz. Le rapport qualité-prix est imbattable pour le niveau de prestation proposé. Et mention spéciale à Marwa à la réception pour son accueil, sa gentillesse et sa disponibilité. Une adresse à conseiller !! 😁
Cons: Tout était parfait !
chrissL6261QD
6 months ago
8.0
We stayed at the Le Caspien as part of a Jet2 city break package. We found the staff friendly, accommodating and helpful. Food was delicious and the atmosphere was joyful, with numerous locals also using the restaurant. Bedrooms are looking a little tired, but that did not detract from a thoroughly enjoyable stay.
Mourad Hassen
6 months ago
9.0
La proximités des restaurants et commerces
Paweł O
6 months ago
10.0
Aicha
6 months ago
10.0
Personnel au top! A proximité du centre
6 months ago
6.0
Завтрак шикарный
Cons: Не было туалетных принадлежностей в номере. Шампуня, геля для душа, ватных дисков
726elayneh
6 months ago
10.0
Arrived at this lovely more traditional small hotel to be greeted by lovely staff, especially Marwa ( the lovely lady on reception)😁.This hotel is ideally placed between the main hub of Marrakech and Le Jardin Majorelle and the more modern shopping precinct (ideal for a quick cool off). It might be an older style hotel but it spotlessly clean. Breakfast was plentiful and food in the restaurants was fabulous with relaxed atmosphere and very helpful staff. Taxis and trips can be organised from reception making it such an easy holiday . Can’t fault it in any way. Will be returning soon I hope .
Luiz Felipe
6 months ago
7.0
Khadija
6 months ago
10.0
Séjour parfait. Merci pour la chambre au calme qui m'a été attribué. J'ai pu me reposer. Le lit était très confortable. Le personnel très sympathique. La nourriture bonne. L'emplacement excellent. Je reviendrai.
Cons: J'ai tout apprécié.
saida
6 months ago
6.0
Personnels agréable super accueil.
Cons: Tout était parfait
Peter
6 months ago
9.0
Thomas
6 months ago
6.0
António Maria
6 months ago
8.0
Friendly and helpful staff, especially Marwa and Yousseff; Nice breakfast; Room was spacious and confortable, being cleaned every day; The transfer availability to take you to everywhere you need is a surplus.
Jean Luc
6 months ago
9.0
Hôtel agréable,chambre spacieuse Gentillesse du Personnel très serviable Petit déjeuner copieux
António Maria
6 months ago
8.0
Friendly and helpful staff, especially Marwa and Yousseff; Nice breakfast; Room was spacious and confortable, being cleaned every day; The transfer availability to take you to everywhere you need is a surplus.
Thomas
6 months ago
8.0
The front desk staff member, Marwa, was very helpful in ways like receiving a delivery on our behalf, booking a car to the train station and her general friendliness. She made us feel very special. It really made the hotel experience very enjoyable
6 months ago
9.0
Sevda
6 months ago
9.0
Sehr nette Rezeption. Das Restaurant am Abend war sehr schön und auch das Essen gut. Zum Frühstück kann ich nichts sagen, weil wir zum Flughafen mussten. Die Lage zum Flughafen und zu den Malls auch perfekt.
Curious37226175679
6 months ago
10.0
The staff was awesome from start to end. I told them i was going to propose to my girlfriend and they didn’t hesitate to upgrade us to a bigger room with a beautiful view. The bed was confortable and the region where the hotel is located is very calm and silent. The hotel is beautifull, we tried their bistro and the energy is awesome. Not to expensive for the gourmet experience that we had. The bread was divinal and the pastas aswell. A big shotout to Marwa in the reception of the Hotel. Allways making sure everything was ok with us and explaining some tourist traps in the city. Thank You all from Le Caspien for making our trip so memorable. We will be back to your beautiful city and to Le Caspien for sure!
Maria
6 months ago
10.0
The staff was awesome from start to end. I told them i was going to propose to my girlfriend and they didn’t hesitate to upgrade us to a bigger room with a beautiful view. The bed was confortable and the region where the hotel is located is very calm and silent. The hotel is beautifull, we tried their bistro and the energy is awesome. Not to expensive for the gourmet experience that we had. The bread was divinal and the pastas aswell. A big shotout to Marwa in the reception of the Hotel. Allways making sure everything was ok with us and explaining some tourist traps in the city. Thank You all from Le Caspien for making our trip so memorable. We will be back to your beautiful city and to Le Caspien for sure!
Cons: We should have stayed longer.
Abderrahim
6 months ago
7.0
Rahmouni
6 months ago
8.0
weiminn2018
6 months ago
8.0
First stop in Morocco.. this hotel was selected as it was ranked high. It is in Guliz area, a suburb created by the French away from the Medina. Walking to Majorekke at ok, Kasbah a bit far. Many shops and eateries nearby. Easy to get taxi. Rooms were comfortable but in a Moroccan style, I disliked the red carpets on the floor, suspecting dirt lurking in it. Bathroom was good, had a bathtub which we never used, and it was set high and with a glass partition so it was difficult to climb in and out of it. Shampoo and soap provided. Breakfast was good, served dish by dish with some variations. Ordered your own style of eggs. Had no hot water 2 out of 6 days that we stayed. Took long time to fix it. Door cresks6 when opening and closing. Reception was OK, thanks to Yusof who was helpful unlike the other young lady Receptionist who seemed to suffer from multi personality traits, most of the time she was angry, sometimes pleasant. She needs to be counselled. Ate at Tarbena, just in front of the hotel.
RAJAE
6 months ago
7.0
L’emplacement de l’hôtel est très central, proche de la gare ferroviaire et du centre ville pour un séjour sans besoin de voiture. L’hôtel était sympa, très correct, confortable et convenable pour une petite escapade à Marrakech
KWAK
6 months ago
4.0
Amaan
6 months ago
9.0
Helpful staff, great location, decent breakfast spread
Cons: Hotel transfer was a bit pricey considering you are in a minibus with other guests all paying the same as a taxi would cost
Passport63520142853
6 months ago
10.0
Lovely hotel, away from the crazy of the medina but within walking distance. We ate in the two restaurants and the food was fabulous but there are also plenty of other great options in area. Reception staff were so friendly and helpful, gave us some great recommendations and booked a few trips for us. Would definitely recommend
omar
6 months ago
7.0
L’emplacement
Cons: Le Check out strict
Philip
6 months ago
7.0
Good location. Friendly staff. Great restaurant food.
Cons: No hot water for two days. Staff didn’t seem too bothered.
kate
6 months ago
8.0
I have stayed here many times usually pre or post flight and it does the job perfectly as it’s clean, convenient and comfortable
Christine
6 months ago
10.0
Antonio
6 months ago
6.0
Da localização. Do restaurante. Funcionários do café da manhã.
Cons: O café da manhã era servido em bandejas preparadas pelos funcionários, carente de frutas. A geladeira do quarto não gelava de acordo. 3 dias com água fria no banheiro, não havia água quente no quarto 206. Internet oscilava muito. Instalações antigas.
Gary
6 months ago
8.0
Ian from Wales
6 months ago
9.0
elizabeth
6 months ago
7.0
Modern. Clean. Helpful staff. Great paintings.
Cons: Being vegan and gluten intolerant I could find very little that I could eat in the restaurant. Apart from one small mirror in the bathroom there were no others.
Mhd
6 months ago
5.0
لا شي فقط الموظفين لطفاء
Cons: الأثاث قديم والغرف صغيره لا يستحق سوى نجمه واحده
Benkers
6 months ago
7.0
Aardige receptionist en lieve mensen die werken in het hotel
Cons: Het enige wat jammer was dat er mieren in de badkamer waren maar die heb ik gewoon weggespoeld dus was geen groot probleem
Sharon
6 months ago
10.0
Beautiful French style. Really great ambience. Staff were very friendly and fun.
Martina
6 months ago
8.0
elkhader
6 months ago
10.0
Très propre , l'hospitalité et l'accueil du personnel est hyper gentil , calme et proche de toutes les endroits
ChangQing
6 months ago
7.0
Cons: 晚上酒吧很吵
Neha
6 months ago
8.0
The rooms were modern and big , the bed was comfortable , there was lift to go to higher floors . The breakfast was pre set and comes in tray which is sufficient for person. The decor was nice There was a italian restaurant in complex which you can use to eat food.
Cons: The location is bit far from medina , however you can get taxi and reach in 15min
Cuy-y-mola
6 months ago
7.0
MARIA
6 months ago
8.0
La habitación amplia y limpia, la localización en Gueliz
Cons: El desayuno podría estar mejor, la iluminación es oscura
Emilia
6 months ago
10.0
Patrice
6 months ago
8.0
Naseer
6 months ago
10.0
Good location with good breakfast and clean. Marwa and all staff are very helpful, accommodating and always happy
Daniel
6 months ago
9.0
La cama super cómoda y el personal super amable
Cons: El único pero es la falta de un espejo en la habitación
Slavko
6 months ago
8.0
mourad
6 months ago
8.0
SARAH
6 months ago
10.0
Hotel propre, bien situé, restaurants,magasins, transports... chambre spacieuse et bien décorée, le frigidaire est un bon plus. personnel très professionnel, souriant, très gentil le personnel du restaurant du petit déjeuner,à l accueil. Petit déjeuner copieux et agréable. Je reviendrai sans problème. Merci ☺️ au personnel Très belle architecture à l intérieur, très jolie,les escaliers très beaux
Cons: Peut-être mettre un armoire dans la chambre, et plateau bouilloire
Paulo Sérgio
6 months ago
8.0
Cons: Fiquei no último piso, o quarto era muito agradável, mas durante a noite devido à falta de ventilação das galerias do hotel o fumo de tabaco do bar/restaurante subia, acumulava-se no último piso e entrava com bastante intensidade no quarto. Depois do restaurante do hotel fechar, melhorou.
Noelia
7 months ago
10.0
Alex Wolf
7 months ago
7.0
Hotel was in principe goed. Alleen ontbijt viel zwaar tegen. Alleen maar zoetigheid en kleffe broodjes. Overal een Marokko kregen we lekker stevig brood. Met amalou en olijven. Hier niet. Gemiste kans.
Cons: Zie opmerking hierboven.
loutfi
7 months ago
8.0
Fodil
7 months ago
10.0
tous êtes parfait
sablemorgans
7 months ago
10.0
Really nice hotel clean spacious room large bathroom attentive staff and food was delicious at supper. A bit pricier than other hotels but it was nice to finish up my holiday with a bit of relaxing. There is a small pool outside and a rooftop lounge area as well. it's about a 40-minute walk to the Medina
Peng
7 months ago
9.0
Paul
7 months ago
9.0
Ghislaine
7 months ago
8.0
L’amabilité du personnel, c’est inattendu on se croirait dans un cocon. Bravo, ce petit hôtel est extra au centre-ville.
Mohammed
7 months ago
7.0
Safe, good staff, comfortable, quiet on our 5th floor.
Cons: There were some flaws as expected, as it is a 3 star hotel.
Harrison
7 months ago
10.0
Abdellatif
7 months ago
9.0
Aldis
7 months ago
9.0
EMB
7 months ago
6.0
brian
7 months ago
9.0
malik
7 months ago
10.0
Accueil, la propreté des lieux et l’hospitalité du personnel. Encore merci à MARWA qui est quelqu’un de fort agréable, très professionnelle et prête a tout faire pour trouver une solution. Le TOP DU TOP.
Catherine
7 months ago
10.0
Liesbet
7 months ago
7.0
De hygiëne in het hotel was tiptop, het ontbijt was uitgebreid (geen buffet) waardoor het te veel was. De upgrade die we kregen was fijn omwille van het grote terras dat we daardoor hadden.
Cons: Personeel kon vriendelijker zijn. Kamer was bij aankomst om 15u niet klaar, 30 minuten moeten wachten (zou maar 5 min zijn). Daarenboven had ik een issue met betaling van de navette naar het station waar ik me vergist heb in biljetten (600 dirham ipv 60 dirham), daar ik dit pas later op de ochtend doorhad wordt dit helaas niet erkend door de accommodatie. Dit geeft een negatieve nasmaak aan dit verblijf.
Elizabeth
7 months ago
6.0
Close to train and bus station. Room size was good.
Cons: Rooms a bit noisy as facing the road. Breakfast was fine but would have preferred self service - plate of salad ready plated from fridge with cling film over was not very tempting. Impersonal service from staff.
Cecilia
7 months ago
9.0
Encantadora la atención del personal
Cons: La ventana de la habitación daba al pasillo aunque es lo habitual por ser un riad.
Abdoulahi
7 months ago
8.0
mounir
7 months ago
9.0
Équipe serviable et accueillante, Je reviendrai
christian
7 months ago
9.0
Très bon hôtel, propre, bien équipé Personnel dans l'ensemble très aimable et serviable L'hôtel fait également restaurant et on y mange bien. Petit déjeuner copieux servi à la place (pour une fois, pas de buffet !). Situation idéale (si on souhaite dormir à Guéliz) Peu de bruit intérieur (nuits tranquilles)
Cons: Comportement curieux d'une réceptionniste : après six jours de présence, j'ai été "contrôlé" sur ma présence dans l'hôtel sans un mot d'explication. Le dernier jour, elle m'a fait signer un reçu de carte de crédit alors que j'avais payés directement à Booking. Elle a refusé de me transmettre une facture ! La terrasse du "roof top" au dernier étage n'est accessible qu'en ascenseur. La porte vers l'escalier de secours est verrouillée d'où un gros risque en cas incendie La piscine est toute petite.
Javier
7 months ago
10.0
Muy buena ubicación, en una zona tranquila ideal para tomar algo y relajarse. El colchón era muy cómodo, lo que hizo que descansáramos muy bien. El personal de recepción fue muy amable y atento en todo momento. El desayuno, además de abundante, era de muy buena calidad. ¡Una estancia muy agradable!
Cons: Me gustó todo
Mercedes
7 months ago
9.0
Paula
7 months ago
10.0
The property is located in a quiet area and is walking distance to a shopping area and supermarket. The restaurant food was amazing !
Cons: No complaints
Said
7 months ago
5.0
Location , proximity Restaurant staff very welcoming
Cons: Needs upgrade at many levels, breakfast with no quality ingredients. .
Youssef
7 months ago
8.0
Rapport qualité prix correct L’emplacement de l’hôtel est stratégique
Marc
7 months ago
7.0
Lo que mas me gusto fue la decoracion muy autentica y elegante además de la amabilidad del personal. Me habian asignado la habitación que daba al ascensor y les pedi que me la cambiasen a otra y lo hicieron sin problema. Además necesitaba quedarme en el hotel a gestionar unas cosas en el ordenador antes de salir y también me dejaron gestionarlo tranquilamente. La habitación además tiene doble cortina por lo que queda totalmente aislada y se duerme super bien. Las camas super cómodas!
Cons: Lo que menos me gustó fue el desayuno, un poco pobre la verdad y no muy autentico. (croissan de bolsa, no fresco, el pan no era muy bueno, todo en general muy simple)
Leigh
7 months ago
9.0
The property was in a good location for our purposes. It was clean and very secure. A bit of evening noise from the clubs in the area, but not enough to bother us. Staff was helpful and welcoming.
Daniel
7 months ago
6.0
The location is fantastic. Gueliz is quite interesting and a nice break from the medina, which is a nice walk away. The hotel staff is nice and welcoming, the rooms are spacious.
Cons: Our room had an unpleasant smell, likely because the kitchen does not have great ventilation...there really was an air current coming through the gap between the door and the ground. It is also a little bit noisy, both from the inside as well as the outside from some sort of club (?).
Sergio
7 months ago
8.0
Hotel muy cómo y con buena ubicación en Gueliz. La recepcionista Marwa es maravillosa y nos ayudó mucho.
Chaima
7 months ago
6.0
Shehu
7 months ago
10.0
Was really good experience, everything was perfectly good The girl on reception was really helpful and so kind The best experience I had in this hotel
Olivier
7 months ago
7.0
Zeina
7 months ago
7.0
Bed is comfy and the team are super nice. Thank you to Eman from the restaurant
Cons: Nothing
Badr
7 months ago
7.0
L’emplacement
Samsseme
7 months ago
10.0
The placement of the hotel makes it an ideal destination for anybody who wants to experience the different parts of Marrakech. I managed to discover all of the city by foot and its proximity to the train station, jardin majorelle, and gueliz makes it perfect to go to especially during the fall and early spring season. The room was also really relaxing with great space, comfortable beds and a very cozy decor. Finally the staff was incredibly warm and welcoming across all the departments and id recommend this place to anybody.
malik
7 months ago
10.0
Hôtel où j’ai coutume de séjourner car il est très bien situé, proche de tout ( ancienne ville et en plein Gueliz)et l’accueil est toujours au rendez-vous. Il y a plein de restaurant autour de l’hôtel ( y compris dans l’hôtel). Je tenais à remercier Marwa pour sa bienveillance, sa gentillesse, sa disponibilité et son sourire. Elle est toujours prête à rendre service. Très agréable. L’hôtel est à 5min en taxi de la place Jemaa El Fna. Il y a souvent plusieurs taxis qui vous attendent en bas de l’hôtel. Le petit déjeuner est très bon et avec beaucoup de choix. Je recommande vivement, vous pouvez y aller en toute tranquillité.
Cons: Ras
Nouhaila
7 months ago
8.0
NORA SABBAH
7 months ago
10.0
Je remercie le personnel pour son accueil et sont professionnalisme. J ai passé une semaine très agréable l’hôtel et propre le petit déjeuner complet ainsi que le dîner dans un cadre agréable, très bien situé proche des magasins et restaurants
lasmar
7 months ago
9.0
Buen hotel
Tracey
7 months ago
9.0
Reasonable price, fabulous restaurant, nice location.
Aven
7 months ago
9.0
The hotel was comfortable and very clean although the room and bathroom were small. The breakfast was delicious and generous The bar area was nice. Although a 5 min taxi ride from the Medina this is a nice, quiet area with good facilities, including restaurants and shops. The staff were pleasant but sometimes communication was not clear. I had to check several times about a booked shuttle
Georges
7 months ago
7.0
Wendy
7 months ago
5.0
Zhao
7 months ago
7.0
Common breakfast, about 1.2KM from railway station.
Valentijn
7 months ago
6.0
Locatie was goed
Cons: Ontbijt was zeer slecht, de kamer zeer gedateerd.
Patricia
7 months ago
9.0
Le petit dejeuner.Merci a Mohamed de m avoir aider le natin pour triuver ma route pour 1 taxi
Cons: Les nombreux escaliers pour la chambre ,difficile a retrouver son chemin
Jamal-Eddine
7 months ago
9.0
Joost
7 months ago
8.0
Gelegen in een mooie, moderne wijk. Schone kamers en vriendelijk personeel. Goed restaurant.
Cons: Het hotel beviel goed.
Inas
7 months ago
8.0
L’emplacement parfait , t’aurais pas besoin de transport au plein centre ville gueliz . Et pour ce prix la avec petit dej c Super
Anthony1234467
7 months ago
10.0
The staff here were so lovely and helpful. The receptionists helped us with booking a shuttle and with directions. The rooms were clean and comfortable. Breakfast was good. Dinner was exceptional with brilliant service in particular from Chaima the hostess. The pool was lovely too!!
Bernard
7 months ago
7.0
Small boutique hotel which has comfortable room. Staff are amazing except for the guy at the breakfast place, sour face and very unwelcoming. Nothing to shout about this hotel.
Hamza
7 months ago
10.0
Bon rapport qualité prix et personnel serviable
Hannah
8 months ago
9.0
Belachkar
8 months ago
7.0
Carolin
8 months ago
7.0
Frühstück war ziemlich viel aber etwas lieblos vor die Nase gestellt bekommen. Lage ok. Und es ist echt ruhig. Wir wollten nicht in die Medina. Personal war freundlich.
Andrew
8 months ago
8.0
Decent business class hotel Nice rooftop bar / restaurant
Cons: Locking the keycards before checkout was a pain
Vincent
8 months ago
8.0
Chambre confortable avec excellent petit-déjeuner
Artur
8 months ago
9.0
Magdalena
8 months ago
8.0
Veronika
8 months ago
9.0
Beautiful riad-like decorations and the staff was so friendly and kind
Cons: No electric kettle in the room, the floor was not very clean.
Gérard
8 months ago
10.0
greenplane
8 months ago
10.0
We stayed here for a few nights. The hotel is fine. Lovely actually and quite authentic. The restaurant however is out of this world and some of the best food I’ve ever had. The owner is a lovely man as well and can’t fault the staff they are amazing!
Fatima
8 months ago
8.0
Cedric
8 months ago
10.0
Établissement exceptionnel dans Guéliz, qui offre un accueil chaleureux, un cadre somptueux, un confort optimal, une qualité de service irréprochable et une localisation idéal. Le rapport qualité/prix pour Marrakech est incontestable. Nous reviendrons très clairement dans cette établissement.
Paula
8 months ago
9.0
A lovely comfortable Hotel. A little distance from the centre of the City but that is reflected in the very good price. We enjoyed the Tapas Bar but didn’t have a chance to try the main restaurant or Terrace. Room very comfortable. Beds were too. Staff very friendly and all in all very good value for money:
Zaour
8 months ago
10.0
Çok güzel bir hizmet ve Çok cana yakın çalışanlar. Oteli Çok sevdik her yere Çok kolay ulaşa biliyorsun. Otel çalışanlara hizmet için teşekkür ederim.
Cons: Her şeyi sevdik
Pytsje
8 months ago
8.0
Erg mooie, knusse kamer zoals op de foto’s. Vriendelijk personeel, ik werd verwelkomd met Marokkaanse thee.
Cons: Het ontbijt was niet te kiezen en had alleen maar zoete broodjes, niets hartigs. Er werd ook niet aangeboden om thee of koffie bij te schenken .
Gerard
8 months ago
10.0
Rapport qualité/Prix au top Avantage Inconvénients: Un peu à l'écart de la place Jemma El Fna (20mn à pied) Personnel très accueillant. Bon petit dej et bonne cuisine au restaurant Accessible directement en voiture ou Taxi
Cons: Manque un robinet thermostatique dans la SDB Tarif resto un peu cher
Yumiao
8 months ago
8.0
Ciro
8 months ago
8.0
the hotel is located in the modern part of the city, not far from La Medina. the room was clean and cosy and the beds comfortable. The entire staff was nice and professional. A special mention for Marwa, the receptionist, who was super friendly, kind and very helpful. Furthermore she speaks a very good English
Cons: the safe didn't work properly, the pool was basically useless and the pillows aren't as comfortable as the mattresses...
Carolina
8 months ago
6.0
Алиса
8 months ago
8.0
Hans
8 months ago
10.0
claudia
8 months ago
7.0
Molto gentili e aperti a soddisfare esigenze e richieste.
Paul
8 months ago
8.0
Gail
8 months ago
9.0
The hotel and rooms are beautifully appointed. The staff is extraordinarily helpful. The inclusion of a tasty breakfast made for a fast start to the day. Short cab ride to the medina. Easy walking distance to many restaurants, shops, galleries and the Majorelle Gardens, Berber Arts and YSL Museums.
Cons: The pool is in the dining room - one needs to walk through the dining room in swim attire, and poolside chaises are removed and replaced with tables and chairs mid afternoon to prep for dinner. Sitting poolside to read is not an option.
Cla_u
8 months ago
8.0
Tutto ok
Jewa
8 months ago
9.0
Location convenient to restaurants and thai massage place we went to.
Cons: Receptionist was a bit cold. Doorways had a design feature that was hazardous and easy to bump into. Only one mirror in room and that was in the bathroom.
Mourad
8 months ago
2.0
Le soumier.
Cons: Billet achete avec petit dej inclus mais j etais servi un mauvais ftour de ramadan. Hshouma les vinoiseries etaient Comme celles de mahlaba. Harira froide et mediocre creperie aussi mauvais que tout le reste du ftour. J etais tres decu. J ne recommenderai pas cet hotel a mes amis
Pam
8 months ago
10.0
great location. lovely staff. good in evening delicious
Cons: didn’t like breakfast served on a tray. none told me I could get eggs.
Benjamin
8 months ago
10.0
The location was very convenient and the hotel had a lot of traditional features which was nice. The staff were all very professional but Marwa on reception was exceptional. She exceeded my expectations in her enthusiasm to help with enquiries and has a great sense of humour to go with it. As someone who has lived in Morocco for 3 years I can say the staff here are fantastic.
Cons: Having to leave
rainfordjon
8 months ago
8.0
No kettle in room so unable to have drink in our room balcony was very small with no view cleaners were very good meals in the hotel were nice but expensive as were the alcoholic drinks good central location in the new part of town Medina about 25 minute walk
Issam Eddine
8 months ago
9.0
Very clean and good situation near to all commodities
Chastinne
8 months ago
9.0
bart
8 months ago
9.0
pato0705
8 months ago
8.0
Stayed here for a long weekend with my husband. Couldn't fault the cleanliness of the hotel and the location was simply perfect. Very close to shops and restaurants, and a nice stroll away from the medina. The Hotel manager was super friendly, and was very good at giving us helpful to tips to ensure a pleasant holiday. Would recommend this hotel to anyone wanting to stay in Marrakech.
Faris
8 months ago
1.0
ALICIA
8 months ago
9.0
Hotel cómodo y silencioso situado en zona comercial fuera de la medina. Tiene restaurante de comida francesa que no probamos y también hay otros restaurantes de comida variada por la zona. Se tarda unos 40 minutos caminando a la medina. La habitación fue cómoda y espaciosa y las camas muy cómodas. El desayuno bueno y abundante. Incluye fruta troceada, yogur, tortitas, tortilla, café, leche y dulces. Pedimos pan en lugar de los croissants incluidos y nos los cambiaron sin problema. Hay posibilidad de contratar con ellos el desplazamiento al aeropuerto a buen precio.
Cons: Poca luz en la habitación. Sólo tiene espejo en el cuarto de baño. Estaría bien que también hubiera otro fuera. Un poco alejado de la medina pero nosotros es lo que buscábamos. Nos cobraron 3 euros más de lo que ponía en la reserva de Booking.
Ana Maria
8 months ago
8.0
Bonito hotel, bien decorado, con detalles ornamentales típicos marroquís. Habitación amplia y confortable con pequeña terraza, camas cómodas, baño completo, iluminación algo escasa. El desayuno no es bufet, es servido en mesa, pero es muy completo y se puede repetir si se desea, incluye bollería, fruta fresca, yogur, tortilla, pan, zumos, te árabe y cafés. Se debería mejorar la limpieza de mesas entre clientes. El personal es muy atento y servicial. Hay opción de recogida al aeropuerto, servicio que desaconsejo porque es más caro que un taxi o que un vehículo privado contratado por booking desde España. La ubicación no es demasiado buena, está situado en la zona nueva de la ciudad, donde hay muchas tiendas y un ambiente más cosmopolita. Sin embargo, el centro neurálgico de Marrakesh, donde está el zoco y la parte histórica está a una media hora andando. Aunque el hotel nos ha gustado mucho y hemos estado muy a gusto en él, no volvería a escogerlo por la ubicación algo apartada respecto al centro de la ciudad antigua.
Cons: Ubicación algo alejada del centro. Servicio de recogida al aeropuerto caro. Limpieza de las mesas del desayuno mejorable.
Victorita
8 months ago
7.0
La literie et l'emplacement.
Cons: Le choix dans les plats proposés, rien de local. Salle de bain qui aurait besoin d'n bon rafraîchissement . Petit déjeuner trop basique.
Sarah
8 months ago
8.0
237sheridans
8 months ago
10.0
Excellent, can't fault it one bit!! Lovely staff, very comfortable and cosy rooms. Well situated for all amenities, restaurants, shopping, organised trips, hammams, Had a lovely holiday...thankyou so much to all the staff, you made it special 🤩
Kadi
8 months ago
10.0
Rash
8 months ago
6.0
libby
8 months ago
8.0
The staff were very helpful. We had dinner in the restaurant and the quality and presentation of the food was excellent. Our room was quiet at night
Cons: The bed was a little hard for me and the pillow was synthetic and lumpy
Laura
8 months ago
8.0
La decoración, el desayuno y que tenga dos restaurantes en el hotel. El personal muy bien.
Cons: La ubicación es lejos de la Medina y el transfer cuesta 10 euros y un taxi para volver 5.
Hamza
8 months ago
10.0
Pascal
8 months ago
8.0
Chambre spacieuse, literie confortable, petit-déjeuner varié, personnel agréable et serviable. Restaurant / bar espagnol très convivial.
Cons: Baignoire un peu haute dans la salle de bain.
L6234BVjayned
8 months ago
8.0
Just returned to the UK following a Monday-Friday visit staying at the hotel Caspien. Hotel is really well situated with plenty of restaurants close by. However, we had such an enjoyable meal on our first night so we ate at the hotel on two other occasions. Staff are very helpful and really can’t do enough for you. Medina is within walking distance however we used taxis as trying to cross the road is a scary business!! I probably won’t visit Marrakesh again as I have done all I wanted to do, camel ride, hot air balloon ride etc, but I would definitely recommend this hotel should any of my friends think about visiting this city. Thank you hotel Caspien for a lovely holiday.
Elisabeth Adriana
9 months ago
9.0
Top hotel, heel vriendelijk personeel.
Sara
9 months ago
10.0
Chicarella
9 months ago
10.0
saeed
9 months ago
10.0
Breakfast is served as you choose your table. it's fixed breakfast not a buffet
Cons: small restaurant space
Marco Arturo
9 months ago
10.0
Hotel in posizione perfetta in un quartiere molto tranquillo, l'hotel è molto bello, le camere pulite e spaziose con balcone.. Staff gentilissimo, un saluto particolare a Marwa che lavora alla reception, oltre ad essere bellissima e una ragazza preparata ed intelligente..Saluti dall'Italia 🇮🇹
marie
9 months ago
8.0
L hotel est beau. Je vous conseille de prendre les escaliers, ils sont tres beaux. Un peu exentré lorsque l'on veut voir la Médina
Lanfranco
9 months ago
10.0
After staying in the Medina, we decided to spend couple of nights in the new district. This hotel seemed to offer nice rooms, in a convenient location at a good price and so it was. The staff there is amazing: when we first arrived the guy at the reception was very welcoming and he also offered us an upgrade and let us stay in the Suite even though we had booked a normal room and this was obviously very much appreciated. The next day we met Marwa (hope this is how you write it) and she is just the kindest girl, caring and smiley. She booked us a taxy to the airport, printed us our flight tickets because in Marocco is still recommended to have them physically and made sure that the kitchen would prepare a take away breakfast for us as we had to leave the hotel prior to when they officially start serving breakfast which was just the bee's knees. The hotel was nice, clean with a nice terrace and restaurant but the staff is what made the difference for us. Thank you!
Cons: Everything was fine
Shah
9 months ago
8.0
Garry
9 months ago
8.0
Dunia the young lady from the breakfast dept has excellent customer service skills! A true Amnassador & face for the hotel! Youssef from reception also excellent
Cons: The lift stopped a couple of times & the lights went out! Had to be activated with the room card,but I would not trust that lift or get on it again! I believe the lift needs upgrading please Thanks
Jean-Marc
9 months ago
6.0
La décoration typique marocaine
Cons: Bruyant si votre chambre est au 1er étage sur l’avenue la nuit et les portes battantes du restaurant qui grince jusqu’à tard dans la nuit
Badie
9 months ago
10.0
Superbe hôtel. La décoration est Moresque ! Nous avons adoré. On s'est laissé emporté aux milles et une nuit 🌃. L'hôtesse d'accueil Marwa est charmante. 💐 Les chambres sont très propres. Le personnel du petit déjeuner est très aimable, ils sont souriants 😃 On reprendra toujours cette hôtel sur Marrakech.
Edward
9 months ago
7.0
Clean and comfortable with a decent breakfast, room was well furnished
Cons: Location was good but if your a tourist I would recommend staying in the medina because its more fun! Pool felt too overlooked by the restaurant to feel comfortable lounging around unless your a supermodel.
WIMBLEDONER
9 months ago
7.0
The hotel was a very good value for money . Had an excellent noise free sleep . Cosy room .perfect curtains allowed a complete black out .comfy bed .friendly staff . The bathroom water pressure was good . Decent breakfast
Cons: Nothing
Stéphane
9 months ago
8.0
Le personnel était très gentil notamment Marwa a l accueil très souriante et a l écoute de nos requêtes
robert
9 months ago
7.0
Hôtel calme , l'attention de nous préparer un petit déjeuner à emporter pour notre départ matinal .
Nacera
9 months ago
8.0
Gwenaelle
9 months ago
8.0
Tout était parfait mis à part les boîte de nuits au rez-de-chaussée .très bruyante
Cons: Les 2 boîtes de nuits au rez-de-chaussée et à proximité trop bruitante .
Adriana
9 months ago
8.0
Veronique
9 months ago
8.0
Le style très typique, l'accueil chaleureux. La chambre, le petit déjeuner très copieux...
Cons: L'incivilité de certains clients, parlant forts claquant les portes...mais l'hôtel n'y est pour rien
Susan
9 months ago
1.0
Nothing
Cons: Roof top stank of bad drains … lift kept breaking down with people in it … could access the pool as a rusty heater by the pool steps …also on arrive was asked for the city tax which I owed after a long journey even before being given a key to my room …. Receptionist was asking for 52euro rather than only 52 DH !! So watch out for that … I had to show him in writing what I actually owed and had to then ask for a receipt as he first asked me to prove that in written which I could 🤷♀️🤷♀️🤷♀️ patio doors in your room don’t lock and many false promises to fix it … unfortunately I had booked with them for four night 😢 didn’t move as with my hubby who is disabled… Breaking was a joke of stale sweet pastier and stale coffee from a flask not even hot … fruit juice wasn’t even fresh …. thank god for the little local cafes
Gwenael
9 months ago
10.0
L hotel est très bien situé très propre. La receptionniste marwa est très charmante et elle maîtrise plusieurs langues . Je vous conseille fortement ....
Susan
9 months ago
1.0
Nothing
Cons: Stale pasties everyday with horrid coffee that was made hours ago in the flask so not hot or fresh .. food served on a tray no choice given …lift kept breaking down with people in it…. Couldn’t have access to pool as rusty heater in the way… roof top stank of bad drains yet they set a make shift restart on it and food was brought up from god knows where in a lift .. bad electrics in rooms needs to be brought up to date or simply closed .. can’t believe it’s on your sight … dirty carpet mats down everywhere
Paul
9 months ago
8.0
Cons: The elevator turned off with me inside
Keith John Owen
9 months ago
9.0
David
9 months ago
10.0
naima
9 months ago
5.0
L’emplacement en plein gueliz et proche du carré d’eden
Cons: Chambre très vétuste qui a besoin d’un vrai rafraîchissement
Desiree Spaziani
9 months ago
8.0
abdul
9 months ago
8.0
Location
Cons: Location and the staff
Silvia
9 months ago
10.0
Nice clean room in a great location. Friendly staff.
Cons: The breakfast was overwhelming and with too much sugary sweets. It was plenty, but I would have preferred to be able to choose what I wanted instead of being served everything.
Youssef
9 months ago
10.0
Youssef
9 months ago
10.0
Awesome location
Cons: Everything is good
Andrea
9 months ago
10.0
LG
9 months ago
10.0
Location is just perfect. Room quite small but still was has it all necessary for week long stay with nice small balcony to use for rest time. Breakfast as continental not the widest choices but staff was super helpful in providing extras, like omelette and more coffees. Definitely will stay here when next time visiting Marrakesh.
ana
9 months ago
8.0
Espacioso, bonito, artistico, limpio, buena zona
Cons: Cama de muelles
Mohamed
9 months ago
10.0
Hôtel traditionnel très propre et bien équipé. Nous avons été accueilli de la meilleure des manières par Yassine. Les chambres étaient propre et confortable. Nous avons même eu droit à un petit déjeuné à emporté car nous partions tôt le matin. Je recommande !
930jb
9 months ago
10.0
Very well appointed clean hotel. Rooms are spacious and we even got upgraded. Breakfast is full with eggs and was freshly prepared. Staff helpful at checkin and also got us a taxi to get to the airport. Location is handy to the train bus and airport.
Abderrahim
9 months ago
9.0
MacMav
9 months ago
8.0
Great staff especially Marwa and the lads in the Taverna restaurant. Good location as walking distance to the Medina and near small shopping mall with supermarket.Room is clean but bathroom needs refurbishing and pillows are horrible. We had the room with little balcony and it was lovely to sit there. I read from other reviews that it could be noisy at night and I think that could be an issue especially if the hotel is busier. We were at the room facing the pool and I could hear the people talking and the music because the pool has the outside restaurant. It wasn’t bad when we were there. Breakfast is the same everyday but we don’t mind that. Hot drinks, selection of bread and pastries, Oj, choice of eggs - that’s all we need.
Khalid
10 months ago
8.0
Elfayed
10 months ago
10.0
La gentillesse du personnelle et l’emplacement de l’établissement
Cons: La lumière des chambre sombre, et le wifi
Fritah
10 months ago
10.0
Le personnels soignants souriants juste magnifique
Cons: RAS
elenina_re
10 months ago
9.0
Fati
10 months ago
7.0
Sharon
10 months ago
9.0
maroua
10 months ago
7.0
Le personnel du restaurant sont très gentille serviable aimable ils sont top
Cons: Les personnes à l’accueil sont moins accueillant
Olga
10 months ago
9.0
El desayuno y la comodidad de la cama
Cons: La bañera es muy alta. Sería bueno instalar una ducha
Ethmar Afrolight
10 months ago
9.0
Cons: Swimming pool too small and had no privacy
ZZ
10 months ago
6.0
jmbithou
10 months ago
10.0
Le style de l'établissement et la gentillesse du personnel
Cons: Rien
Simon
10 months ago
9.0
Reda
10 months ago
2.0
Le petit déjeuner
Cons: N'est pas propore surtout le sous-sol aussi çà coûte cher au prix de 60€ la nuit ne mérite pas ce prix là
ILHAM
10 months ago
8.0
Sylvie
10 months ago
10.0
Brice
10 months ago
9.0
Tunvez
10 months ago
8.0
Goede ligging in Gueliz, weg van de ergste drukte en lawaai . Schoon, de poetsdamesteam was constant aan het werk, alleen ze verliesde het gevecht tegen kalkafzetting op de kranen (maar blijkbaar is dit een probleem in heel Marokko). Schoon en comfortabel bedden. Aardige receptie. Ik had constant problemen met de keykaart, maar het werd goed opgelost. Top restaurant! Zeker aan te raden.
Cons: Het ontbijt wordt geserveerd op een dienblad, met als resultaat dat je vanalles krijgt dat je niet eet en eten dat je zou willen niet krijgt. Ze kunnen beter overschakelen op een buffet.
Linzi
10 months ago
8.0
Compact room but everything I needed with the bonus of a sunny balcony . Lots of restaurants, modern shops and cafes in area. Felt safe walking around. Great Tapas restaurant on ground floor. Helpful reception staff
Cons: The breakfast.. An airline style tray of pre selected items that I didnt chose put in front of me. Pastries were stale. No menu/ choice. Pre mixed weak milky coffee , watery orange juice . No visible staff ( although plenty laughter and merriment from the kitchen area) I only went once choosing a great bakery down the road with fresh pastries and great coffee. - some areas of hotel dated decor
Karen
10 months ago
10.0
Great locatio! Helpful and accommodating staff! Restaurants inside and very safe and posh location next to shopping center. Definitely recommend
Dušan
10 months ago
10.0
Sve je bilo savršeno.
Cons: Sladak doručak. Dodati malo raznovrsniji i slaniji doručak.
Boutkhil
10 months ago
7.0
Amine
10 months ago
9.0
I ragazzi del ristorante bravi professionisti
KARIM
10 months ago
8.0
Artem
10 months ago
10.0
KARIM
10 months ago
8.0
Abdel
10 months ago
10.0
Simone
10 months ago
2.0
Il gatto
Cons: Genere: Horror Durata: 1 notte Titolo: Non aprite quell'Hotel Ristorante al piano terra dove la puzza di fritto arriva fin dentro le camere del terzo piano. Bagno e tetano camminano a braccetto. L'illuminazione è un optional. Servono torce elettriche. Micro cuscini utilizzabili solo dai puffi. Lavandino otturato. Nel complesso struttura fatiscente. Non accettano carta di credito per pagare le tasse. Tratto da una storia vera.
Ana
10 months ago
8.0
Lovely staff, upgraded us for a higher room, which had bigger balcony with pool view so a bit quieter too (esp at night). It has a few restaurants, we liked the Tapas but didn't yet try the french one, which is supposed to be great, so will do that next time. The continental breakfast was ok but gets boring after a few days. Location is ok, Near to shops, bars & restaurants in a small but quite busy street in the new town, which is 30 min walk from old town (Medina).
Cons: It's good for the price but could just do with a facelift!
Miranda
10 months ago
9.0
La habitación súper amplia y limpia. Hermoso balcón terraza con mesas y sillas para disfrutarlo. Muchos restaurantes en la zona.
Cons: Que el personal nos cobrara 4 euros por imprimir dos pasajes de avión.
Michel
10 months ago
8.0
Diane
10 months ago
10.0
Personnel sympa, lit bébé disponible, chambre spacieuse avec terrasse, bien insonorisée, emplacement
Cons: La salle de bain mériterait un peu de rafraîchissement
Rayan
10 months ago
6.0
Yousri
10 months ago
9.0
Non mi delude mai grazie
Rajasekaran
10 months ago
7.0
THe breakfast was good but a variety can be planned as it was the same breakfast for all 4 days that I stayed. Also, I already suggested to the staff there (Imen, who was really a great host) that they dont have to fill everyone's plate with all the breads (Croissant, danish and bread) as I noticed a lot of people wasted their bread which is a lot of food waste.
Cons: The balcony doors did not close completely in both the 2 rooms that I stayed. It gets very noisy especially as you can hear people shouting even while you are in the 5th floor.
Steve C
10 months ago
7.0
Comfy bed. Nice roof terrace. Friendly staff. Good location not far from the train station for onward travel.
Cons: Noisy from the bar. Bathroom wasn’t great. Not cleaned well
pascale
10 months ago
8.0
l'accueil était parfait
Cons: super petit déjeuner
NAIMA
10 months ago
5.0
LOURAOUI
10 months ago
8.0
La situation géographique et la gentillesse des personnels 😊
stella
10 months ago
7.0
Gilbert
10 months ago
6.0
De snelle wifi
Cons: De badkamer
Jean pierre
10 months ago
10.0
Comme d habitude tout était parfait ! Merci beaucoup à toute l équipe du Caspien et surtout à Youssef qui nous a même préparé un petit dej à emporter car on prenait l avion de bonne heure. Le top
Andrew
10 months ago
10.0
Sara
10 months ago
1.0
Essaafi
11 months ago
4.0
Déçu par les photos et la réalité sur place
Cons: Qualité général… l’état de la chambre.. le petit déjeuner…. Très moyen malheureusement aussi…
Σάρρα
11 months ago
7.0
tanui
11 months ago
1.0