Riad Palais Sebban
Chain: Not Available
Description
Historic Charm and Modern Comfort
Stylish Riad: Immerse yourself in the 19th-century charm of this riad, blending Moroccan and Andalusian architecture, just minutes away from the bustling Jamaâ El Fna Square.
Luxurious Amenities: Indulge in elegantly decorated air-conditioned rooms with a minibar, rooftop terrace city views, and vibrant en suite bathrooms with complimentary toiletries.
Culinary Delights and Relaxation: Start your day with a buffet breakfast, savor Moroccan and international cuisine, unwind in the lounge with free Wi-Fi, and pamper yourself with hammam and massage treatments.
Book now to experience the perfect blend of history and luxury at our riad!
Sentiment Analysis
Great Service
Central Location
Beautiful Architecture
Comfortable Rooms
Delicious Breakfast
Popular Amenities
Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Car hire
Availability Side
Deluxe Double or Twin Room
This air-conditioned room has a traditional Moroccan décor and offers a seating area and mini-bar.
Double or Twin Suite
This air-conditioned suite offers a private lounge equipped with satellite TV.
Standard Double or Twin Room
The twin/double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Guest Sentiment Categories
Cleanliness
Rooms were generally clean, with minor mentions of dustiness.
Service
Service was exceptional and highly praised by guests for being attentive and friendly.
Location
The central location near the Medina and key landmarks was a major highlight for guests.
Room Quality
Rooms were described as comfortable and spacious, with guests appreciating the unique architecture and design.
Amenities
Guests found the amenities satisfactory, with particular praise for the pools and breakfast.
Value for Money
Despite a few comments on high prices, many guests felt the overall value was good, especially considering the location.
Food and Beverage
The breakfast and restaurant services received positive feedback, with some minor concerns about food safety.
Overall Experience
The majority of guests had an excellent overall experience and expressed a high likelihood of recommending the hotel.
Hotel Rules
Check-In / Check-Out Policy
Check In
1:00 PM
Check Out
12:00 PM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews (2308)
Marta
1 day ago
10.0
Hotel is very beautiful and clean. Stayed there was a pleasure.
Nicole
1 day ago
7.0
The facilities were amazing, it has a lot of decorations and the staff is great. The room was comfortable and spacious.
Cons: We had to bend down everytime we wanted to go to the bathroom, my boyfriend hit his head a couple of times. The bathroom sink was clogged, we informed it to the Reception an hour or so after checking in. We went out, came back, and it was never fixed during our brief stay.
Pauline
3 days ago
10.0
Très joli Riad au charme un peu suranné qui nous fait en lui même voyager. Emplacement parfait. L’équipe est vraiment adorable! Que ce soit à l’accueil, au restaurant, au spa. Toutes les personnes qu’on peut croiser et qui y travaillent sont souriantes, agréables, ont le sens de l’accueil. Un bonheur. Charmantes piscines sur le toit. Massage au spa délicieux. Restaurant bien aussi. Merci! 🫶🏼Nous reviendrons. la tellouet 😏
Cons: Si il faut vraiment dire quelque chose que le bar soit fermé sur le toit.
ANDRE LUIS
5 days ago
10.0
Asa instalações são lindas e confortáveis, a localização é ótima e a cama muito confortável
Emma
5 days ago
10.0
Lucy
6 days ago
10.0
This is an absolutely beautiful place to be. A real oasis of calm and fabulous artistry in the middle of the (wonderful) mayhem of the medina. The staff are unfailingly friendly and helpful. Breakfast was delicious, something slightly different each day.
Kirsty
1 week ago
9.0
The location is perfect. The staff were amazing. The property is traditional and spectacular. The food and drink is reasonable price wise and really nice. The breakfast was tasty with different things each day. The staff were so accommodating and organised the airport transfer and a balloon trip which was amazing.
Cons: The only issue was the noise at night. We had a room above the restaurant and on one night there was a really loud party of people who were rowdy late at night (and we’d been up early for a balloon trip).
Abdullah
1 week ago
10.0
Nigel
1 week ago
10.0
A beautiful Riad with splendid architectural features.
Cons: Open air restaurant area rather cold at breakfast time, it being mid November.
Stephanie
1 week ago
7.0
Ann
1 week ago
9.0
De fantastisch mooie setting en behulpzaam personeel
Cons: Door de typische ramen die naar binnen uitgeven veel lawaai op kamer als andere gasten passeren.
Perla
1 week ago
10.0
Experiencia excelente. El riad es precioso, las habitaciones son hermosas, los jardines, cada detalle en las salas, en la decoración. Su personal es muy amable y muy disponibles si necesitas algo. El desayuno buenísimo. Relación calidad/precio inmejorable. Lo recomiendo absolutamente. Volvería a Marrakech solo para quedarme en este riad y disfrutarlo todo el día.
ybelka
1 week ago
9.0
Oumie
1 week ago
5.0
Breakfast was decent
Cons: Hair strands on my bed. The shower drain was very slow, bed could be more comfortable. Good location close to market and taxis are just outside. Staff are friendly and helpful
Michelle
1 week ago
8.0
Great architecture- hotel has both spa and restaurents- easy to access to main road for taxi and Medina
Cons: Restaurent staff and reception team are great. Bar staff is not so friendly. Missing our snacks and not helping with drinks. 5 stars hotel- not up to standard but we accept this as difficulties to book last mins.
Porte
1 week ago
6.0
Le palais est superbe - Très bel endroit dans la médina. Restauration excellente et bon rapport qualité prix
Cons: Confort des chambres
Carmen
1 week ago
9.0
Jason
1 week ago
10.0
The Riad is in the perfect location and is stunning. Staff were helpful and nice, rooms were clean and food was exceptional.
عبدالرحمن
2 weeks ago
10.0
الموظفون مثاليون
Cons: الفرش يحتاج تجديد
Anaïs
2 weeks ago
9.0
YIXUAN
2 weeks ago
10.0
环境很棒，房间很宽敞，员工服务态度很好。
Cons: 无
Sally
2 weeks ago
8.0
The whole place was incredibly decorated inside and outside courtyard, rooftop terrace. The rooms were lovely and comfortable. The staff were friendly and helpful on the most part.
Cons: Unfortunately during our two night stay there was some heavy rain and wind which meant our room only had no power. The rest of the place had power. This power outage also broke our phone chargers. I understand this isn’t exactly the hotels fault, but they weren’t the most helpful during the no power, and no complementary drinks etc offered. We ate in the restaurant once, the food itself was pretty delicious however it arrived wrong and not according to the menu description. The breakfast was average.
nandkishore
2 weeks ago
10.0
Era un Riad muy bonito la atención del personal buenísimo y el lugar donde estaba excelente en pleno centro
Cons: Me gustó todo
Jeremy
2 weeks ago
9.0
SABRINA
2 weeks ago
7.0
Allyson
2 weeks ago
10.0
Best place my mom and I stayed in Morocco. Absolutely beautiful
Miriam
2 weeks ago
8.0
Riad muy bonito muy bien ubicado y personal muy agradable
Cons: La habitación supongo que por ser la última en reserva me tocó la más abandonada, olía mucho a humedad
Alessia
2 weeks ago
10.0
Struttura molto bella curata nei minimi dettagli. Staff professionale e disponibile. Pulizia impeccabile, posizione perfetta centrale ma molto tranquilla. Colazione buonissima e inoltre abbiamo cenato 2 sere nel ristorante del Riad ed è stato tutto molto buono ottimo cibo.
Cons: Nulla
Joffrey
2 weeks ago
5.0
Location was great staff was super friendly
Cons: Room wasn’t super clean and heavy maintenance due to the room , shower loose , rust etc
Lucie
2 weeks ago
6.0
L’emplacement, le rooftop, le service, la décoration très atypique
Cons: La literie, la taille de la chambre, le bruit
Paola
2 weeks ago
9.0
Riad stupendo, curato nel dettaglio. Staff disponibile, gentile ed efficiente.
Cons: Nulla
Terry
2 weeks ago
9.0
The riad is beautiful, much nicer than expected. The main communal area is so impressive. The staff were fantastic, so friendly and helpful. The draft pints we had were the best we had in Marrakesh, frozen glasses!
Cons: The beds weren't overly comfortable, but after long days walking we still slept well. The shower power was very weak. There was no option for any brighter lighting in the room / bathroom.
Kevin
2 weeks ago
10.0
Roland
2 weeks ago
10.0
Kein Marrakech ohne Riad. Mitten drin und doch ruhige Lage, super Ausgangspunkt für die Medina und andere Sehenswürdigkeiten. Traditionelles Frühstück und wir empfehlen mindestens ein mal Abend zu Essen. Der Pool auf dem Dach lädt zum Entspannen ein.
Cons: Nichts, es war eine gute Zeitreise und es hat sich gelohnt.
Pooja
3 weeks ago
10.0
ESHA
3 weeks ago
1.0
Cons: Disappointing stay – not worth the price We stayed two nights at Riad Palais Sebban during our week in Morocco, staying at four different riads, and this was by far the worst experience. It’s hidden deep in the Medina, and we had to get help from a local just to find it. When we arrived, staff took our passports and asked us to wait for tea, but after 20 minutes no one came, and my husband had to go and ask for our room key himself. Our Prestige Room was up several steep flights of stairs, dark and musty, with a very odd layout. The toilet was right beside the bed, and the open shower and vanity were across the room. The bed was uncomfortable, and when we closed the curtain, the whole rod fell off the wall. Breakfast was poor, with cold eggs and crepes, so we only had coffee and fruit. For the price, we expected much better service and comfort. Not sure why this riad is rated so highly — in our opinion, it felt more like a 1-star stay.
paula
3 weeks ago
10.0
Tudo lindo e óptimo!
Julie
3 weeks ago
10.0
Superbe Riad
Fahad
3 weeks ago
1.0
Outside Architecture only.
Cons: Bathroom had no ventilation. Door was narrow and low in height which made it very difficult to get in and out of the bathroom. Bed was extremely uncomfortable. Linens were not very clean. Breakfast was ok. Room comfort was missing which is the key. Room was also very dark.
Evelyn Bonacoski
3 weeks ago
5.0
La ubicacion, y las piscinas.
Cons: Reservamos el hotel porque incluia masaje en la reserva. Este fue confirmado dias antes de llegar por el personal del hotel. Pero una vez llegamos, nos dijeron que la sala de masajes no estaba abierta y no podian cumplir este servicio. Tras hablar con el personal y pedir una alternativa, este fue muy cortante y desagradable con nosotros y no nos dieron ningunq solucion, solo malas formas y reproches. Muy poco profesional y poco agradables.
Carme
3 weeks ago
10.0
Patrizia
4 weeks ago
9.0
Wunderschönes Palais mit traumhaftem Innenbereich inkl. Swimmingpool. Ausgezeichnetes Frühstück und Abendessen. Freitags gibt es ein stimmungsvolles Abendprogramm mit Musik. Das Personal war sehr freundlich und hilfsbereit.
Cons: Unser Zimmer war relativ klein und etwas in die Jahre gekommen. Auch das Badezimmer würde eine Renovierung benötigen.
Gaoyan
4 weeks ago
8.0
环境和服务，很有摩洛哥传统庭院风格，每一处的设计抖很有心思。
Cons: 房间没有窗户通风
Sol
4 weeks ago
10.0
Is a palace in the middle of the chaos. Much more architecture and details than the Mosque. And dinner or breakfast there is a whole experience.
Cons: THERE IS NOT PARKING!!! The accommodation says it has but it doesn’t. THEY DO NOT ANSWER MAILS OR TEXT BY BOOKING. And they dont give a shit if there is people about to stolen you in the main door even if you go to ask for help, that was annoying. My husband had two guys asking him for money and i ran to the reception to ask for help and just don’t gave a shit, they ignored me. I was so angry
Ondřej
1 month ago
9.0
Hotel v nádherném místním stylu, jídlo v restauraci perfektní
Cons: Náš pokoj taková trošku zatuchlá jeskyně, ale na jednu noc se to dalo. Pro delší pobyt určitě doporučuji si za pokoj připlatit a bude to pohádka.
Jessenia
1 month ago
10.0
How beautiful it is
Cons: The decorations, the style, the staff and the breakfast
Christine
1 month ago
9.0
Astounding decor and artistic value
Cons: Suite a little dark; finishing in room not perfect
jean-eric
1 month ago
9.0
Très beau très calme très bon au centre de la Médina
Maddalena
1 month ago
10.0
Buchi
1 month ago
9.0
Location, Room, Dining area
Cons: shower facilities could be maintained better
Ramona Atena
1 month ago
9.0
El riad muy bonito, limpio, bien ubicado y el personal muy amable.
Cons: El hammam estaba cerrado por reformas sin aviso previo.
Georgi
1 month ago
9.0
It is a really beautiful property with amazing over-the-top Moroccan decor, and multiple terraces with direct views of the Koutoubia tower. The staff was all very kind and helpful - especially Hamza 1 and Hamza 2 at the restaurant and the manager of the front desk who was kind enough to upgrade our room.
Cons: The common areas are beautiful and well kept, but the Deluxe queen room felt way too basic for $220 per night - in serious need of maintenance and the queen size bed was not actual US queen size. The bathroom was small and dingy, felt stained and just needed a complete facelift. On the second night they kindly upgraded us to a larger room/suite with a king size bed and beautiful authentic decor. Even in this suite the bathroom was very basic, dark and just didn’t feel clean. Some mold growing in spots too. Overall the quality of the rooms do not match the price level at all or the type of property.
Melanie
1 month ago
9.0
The rooftop The beautiful courtyard The staff
Cons: The rooms are not very soundproof
Alex
1 month ago
10.0
Andrew
1 month ago
10.0
Everything especially the staff
Lars
1 month ago
5.0
Det cetrala atriumet hade visst arkitektoniskt värde - men luktade klor
Cons: Hotellet är slitet och behöver renoveras. Och det är smutsigt på golv - även i rummen!
Thierry
1 month ago
10.0
Excellent petit déjeuner Décor et ameublement absolument remarquables Lieu atypique tarabiscoté Roof top magique Belle organisation et efficacité des personnels
Cons: Je ne sais pas
Luca Giulianelli
1 month ago
9.0
La posizione, l'architettura della struttura, la pulizia e la colazione.
Cons: il sistema di apertura della camera, in quanto tradizionale, era macchinoso
1 month ago
8.0
gostei da localizacao, do ambiente acolhedor,
Cons: achei a limpeza do quarto um pouco a quem, a area do chuveiro tbm um pouco escura e sem ventilaçao
Axell
1 month ago
8.0
Lynda
1 month ago
9.0
The room was very lovely, lovely atmosphere in Riad and beautiful decor . Convenient as near Bab Laksor gate and taxis . Staff are amazing , work so hard and very friendly and helpful . Breakfasts are good for vegetarian although last day they put meat and fish is some vegetable dishes which was a shame. Orange juice is special. Very relaxing and not hassled. Music nice and terrace pools. Thank you
Cons: The room was lovely but just a curtain dividing bathroom and bedroom . Putting meat and fish in vegetable dishes at breakfast! There are many stairs so if you have difficulty walking ask for ground floor. Otherwise everything lovely and special here. Miss it loads
Rebecca
1 month ago
10.0
Lynda
1 month ago
9.0
I love the convenience, ambience, decor, staff are amazing, breakfasts, friendly, pool on terrace, flowers, aroma, music, Friday music and dance evening and very relaxing atmosphere. It’s the closest place to heaven. Thank you .
Anais
1 month ago
10.0
Merci infiniment à Moha pour son accueil chaleureux. Ses recommandations et sa gentillesse. Il nous a recommandé les endroits à visiter, mais ce qu il fallait éviter également. Le séjour etait parfait, le Riad est très bien situé, à environ 12 min des souk, 20 min à pied du jardin majorelle. Le lieu est beau, les chambres ont beaucoup de charme. Nous avons même dîné à l hôtel un soir et effectué un soin au Spa. Très belle expérience, je recommande vivement cette adresse pour vos séjours à Marrakech. Amicalement Anaïs et Damien
KA WAI
1 month ago
2.0
酒店裝飾佈局很有特色
Cons: 酒店餐廳經理是騙子，在酒店享用晚餐，付費刷卡時明明已看到員工按正確的金額才準備拍卡，但是原來她沒有即時確認金額，而是偷偷在數目後多加金額，百位數變成千位數，想趁機騙錢。幸運是我信用卡設了限額，沒有成功交易到，才沒有讓她騙取，經理還裝作無事。我朋友一直看着她，才重新按回正確的費用，然而剛好這次刷卡機的紙用完，沒有印出完整的單據。 我不敢想要是信用卡沒設限額會是多差勁的體驗。總之，不推薦這間酒店餐廳，不誠實的員工和差的服務，食物貴也不好吃。同樣價錢可以有更好的選擇！
Christophe
1 month ago
10.0
Suzanne LESTIENNE
1 month ago
10.0
Un superbe séjour en amoureux. Le personnel est au petit soin très sympathique et souriant. Le riad est atypique et au calme. Il est doté de 3 piscines dans un cadre idyllique au cœur de la médina. Nous avons logé dans la suite Berbère qui est tout simplement immense avec une décoration tout aussi typique du riad. Nous avons également très bien dîné au sein du riad et nous avons adoré profiter du petit rituel de déguster un bon thé à la menthe. Le prix est certe élevé en revanche pour la destination sinon rien à dire.
WILLIAM
1 month ago
10.0
clare
1 month ago
10.0
Beautiful Riad. Excellent location. Very helpful staff
Alessandro
1 month ago
9.0
Gabriel
1 month ago
10.0
Staff were very friendly, ambiance fantastic
Cons: Nothing.
Maureen
1 month ago
10.0
The Riad makes you feel like you are staying with a Moroccan family. The Riad is situated just inside the Medina.
Cons: Everything was excellent
Christina
1 month ago
10.0
Meget smuk og hyggelig Riad. Perfekt beliggenhed og meget lækker morgenmad
clare
1 month ago
10.0
Perfect location The most amazing Riad. Just loved it
Emilie
1 month ago
10.0
Cadre exceptionnel tout ce qu on attend d un riad personnel très agréable
De La O
1 month ago
10.0
Great central location to celebrate 25th wedding anniversary. Superb service especially Chaimai at front desk, who worked diligently to coordinate outside services. Delicious food, both buffet breakfast and dinners. Friday dinners with belly dancer and live music.
Cons: None
Charlotte
1 month ago
10.0
La localisation La Beauté du palais La gentillesse du personnel
CARLOS
1 month ago
9.0
Susan
1 month ago
10.0
A beautiful Riad, glorious courtyard, large rooms. Felt magical.
Cons: Nothing.
Frank
1 month ago
9.0
Zeer prettige rustige enclave aan de rand van de oude stad. Drie (kleine) zwembaden, veel terrassen en zitgelegenheden, ook op de dakterrassen. Uiterst vriendelijk personeel. Een beperkte kaart, maar wel lekker eten. Uitstekend ontbijt.
Cons: Niets.
Louisa
1 month ago
8.0
Beautiful surroundings
Cons: Room was a bit damp and there was some mould
Daiva
1 month ago
10.0
CONNIE
1 month ago
10.0
The staff The decor The location The food.. A beautiful pocket of stillness in the medina
Cons: The room was a little dark The power points were a little rickety
Jennifer
1 month ago
8.0
Wunderschönes Riad, eine Oase in der sonst sehr hektischen Stadt. Sehr liebes und höfliches Personal.
Cons: Zimmer etwas in die Jahre gekommen. Muffiger Geruch, Bad etwas speziell (Toilette in der Dusche)
Suzanne
1 month ago
10.0
Lillo Garcia
1 month ago
10.0
El personal fue increíblemente majo, nos atendieron super bien, en todo momento nos ayudaron a hacer más fácil el viaje e hicieron que nuestra estancia en el Riad fuera genial. Las habitaciones amplias y el desayuno muy rico y completo. Sin duda muy recomendable y si vuelvo a Marrakech ojalá volver a alojarme aquí.
Robin
1 month ago
9.0
Location, good facilities and restaurant.
Cons: Plumbing , particularly showers, which appear to be a poor quality in Morocco
stephie
1 month ago
9.0
Gorgeous Riad in the heart of the Medina. Very close walk to most attractions and great restaurants. The Riad is beautiful with many courtyards, two pools, a large rooftop and helpful staff, especially at the front desk and with transportations. We loved our spacious room overlooking the courtyard and a large bathroom. We found our stay to be quiet and peaceful. The air conditioning and WiFi worked well. We also took advantage of the laundry services and airport transportation. We were so grateful for our stay here.
Cons: The bathroom lacked a proper door. The door is completely carved out and see through. It is a pointless door, I like privacy in the bathroom like most people. We also struggled with how hard and uncomfortable the bed and pillows were. We woke with our backs hurting. The breakfast is supposed to start at 7:30am but it really doesn’t start until 8am. We found it very disorganized and there so much staff but felt things were never ready. Even when we went down at 9am instead they didn’t have any cups, plates or silverware and we had to ask for each thing.
Claudia
1 month ago
10.0
Pierre DEVERAUX
1 month ago
9.0
Le cadre, la décoration raffinée avec des matériaux nobles et des détails d'une grande beauté qui rendent l'ensemble hypnotisant. La multitude de patios et globalement l'architecture du riad dans lequel on aime se promener. L'ambiance lors des diners avec les multiples lumières. Le personnel plutot accueillant et attentionné dans l'ensemble.
Cons: La finition des deux piscines en rooftop vraiment pas a la hauteur du reste.
Claudia
1 month ago
10.0
Sophie
1 month ago
10.0
Nous avons tout aimé durant notre séjour, accueil formidable, cadre enchanteur, très bon repas et très bon petit-dejeuner. Depaysement assuré!
Cons: Rien
Severine
1 month ago
10.0
Très agréable séjour dans un magnifique palais . Le personnel très attentionné et accueillant . L’esthétique nous a charmé et le calme dans la cour centrale pour déguster un thé ou un repas ….
aude conte
1 month ago
10.0
Le lieu vraiment exceptionnel ,tout est beau !!! Lits et chambres très confortables L accueil très chaleureux La gentillesse et la disponibilité du personnel ... Les repas copieux et fins...
Cons: Nous avons tout apprécié
Amanda
1 month ago
10.0
Laura
1 month ago
10.0
Beautiful riad close to the old town of Marrakesh. Quiet room, very clean, nice breakfast and very friendly staff. Beautiful fountains and tiles throughout the riad. We really enjoyed staying here at the beginning of our Morocco vacation.
Fabrizio
1 month ago
9.0
Le meravigliose terrazze e piscine. L’ottimo ristorante. Camere de luxe spaziose
Cons: Forse un po piu di cura per le stanze normali
1 month ago
4.0
I almost never do bad reviews since I do prefer advising on the good ones. However, in this occassion I did felt massively disappointed. Probably the only thing I liked about the hotel was the location and the pool.
Cons: It would be a long list but trying to resume it: In my opinion, the photos dont match the actual status of the propperty. Unfortunately everything is extremely old and the whole place needs renovations. Another disappointment was, that by check-in, they gave us a room that wasnt meant to be, one that was dark with no windows. After complainning they did gave us a room that matched the photos of what we booked. Still disappointing conditions but at least matching. Its difficult to understand why would they give the customers worst rooms instead of the better ones by check-in. Adding up, we tried to contact them in advance to check the parking and other situations and we never got an answer. In general the service is poor, the hotel poor, the beakfast is poor and for the price, there are so many other better options. We travelled around Morocco for 2 weeks and I can say this hotel was the only one we didnt like.
Evarabbit
1 month ago
10.0
Everything. The whole stay was amazing and we had no regrets about our choice.
Cons: Towels could be better quality. It's better if the bathroom had a refurbishment, there are small minor points.
paolo
1 month ago
10.0
Riad bellissimo, molto tranquillo, ideale per rilassarsi al termine di una giornata tra le bellezze di Marrakesh La piscina, le terrazze, il relax di cui si gode sono impagabili
Mehmet
1 month ago
8.0
Kjersti
1 month ago
10.0
Franck
1 month ago
8.0
Fadoua
2 months ago
8.0
Michel
2 months ago
2.0
Cons: Chambre bruyante et douche bouchée
Louis
2 months ago
9.0
Location, pools, staff all excellent
Cons: Room was very basic.
Susan
2 months ago
8.0
The beautiful rooms, simple with beautiful orange blossom and jasmine shower accessories. Well cleaned. Great position to wander in and out of souks. Excellent, helpful staff
Cons: Shower holder did not work well.
Reboystan
2 months ago
10.0
REBECA
2 months ago
10.0
El Riad es precioso, tiene 5 patios decorados minuciosamente, tres piscinas para refrescarte, las haabitaciones y baños limpios y cómodos.
Cons: Nada, todo perfecto
Giovanni
2 months ago
10.0
Mazen
2 months ago
8.0
Staff
Cons: Getting to the hotel
Graham
2 months ago
9.0
The location was close to the centre of Marrakech so you could experience the wonders of Marrakech easily. The rooftop area had a fabulous outlook on Marrakech.
Pilar
2 months ago
8.0
El palau te mobles antics i el pati es expectacular Esmorzar molt bo
Cons: Necessita una remodelacio ,es va caure la barra de la cortina pràcticament a sobre Mala eficiència de alguns professional tant a recepció com cambrers
Scott
2 months ago
9.0
This place is epic, the pictures don't do it justice. It has multiple pools throughout it's various courtyards. The room with private courtyard is massive. The bar and restaurant are great. The staff are all friendly and helpful
Cons: Be careful of your head when going through doorways...
Nicola
2 months ago
10.0
Bellissima struttura nel cuore della Medina. Consigliato 10/10
Hasan
2 months ago
10.0
Jonathan
2 months ago
8.0
Lauren
2 months ago
5.0
Great location in the medina and very friendly staff, good selection at the buffet breakfast. The building had beautiful architecture. Comfortable bed.
Cons: The room was very cramped and lacked privacy because it had a big glass window and door opening onto the landing. We could see into other rooms and they could see into ours if we opened the curtain. It was also very noisy which made it hard to sleep. The room was so cramped the mini bar/fridge was in the bathroom opposite the toilet. The communal spaces in the Riad were beautiful but there were so many tables and chairs both in the restaurant and on the roof that it made everything seemed cramped and claustrophobic so it lacked the peaceful charm of other riads I’ve stayed in.
Laura
2 months ago
9.0
Riad magnifique. Personnel très agréable. Emplacement idéal pour découvrir la ville.
Cons: Climatisation bruyante dans la chambre.
Paul
2 months ago
10.0
It’s absolutely stunning here.
Celine
2 months ago
9.0
Jürgen
2 months ago
8.0
Die Lage des Riads war ausgezeichnet. Unsere Suite war groß mit einer tollen Terrasse. Allgemein war es es ein schönes Riad. Wie ein bisschen in 1000 und 1 Nacht.
Cons: Das Frühstück vom Geschmack und Auswahl. Auch gehörte das Riad mal Renoviert/einer Grundreinigung unterzogen.Insbesondere der Eingang bzw. Weg zum Riad gehört dringend Renoviert. Anscheinend sind sie aber dabei, jedenfalls auf der Terrasse. Es ist allgemein schon sehr abgewohnt.
Karl
2 months ago
10.0
First off, the location, very close to one of the gates to the Medina was exceptional, as getting in and out with luggage was easy. The gardens and pool inside were wonderful, just the place to relax and cool off in the heat. My wife was VERY happy with the comfortable bed, as was I. Staff was exceptional, tending to all of our needs. Food and drink were also top notch! We ended up staying an extra day because it had everything we needed. Thanks!
Daniel
2 months ago
10.0
Everything was perfect again this time. Very clean, relaxing and central place. The staff is always so welcoming and friendly!
Debbie
2 months ago
10.0
Great location close to the centre, plenty of communal seating areas in the outside space.
Cons: More information on arrival regarding breakfast, ordering drinks etc
Rita Maria
2 months ago
7.0
El desayuno menos completo de todos los Riads que he visitado,parece enfocado a ingleses y franceses que es lo que mas se aloja en ese riad. El personal muy amable eso si. El riad es muy bonito con muchos detalles,pero la estancia no vale lo que cuesta,a pesar de su elevado precio te cobran tasas al final de tu estancia.
Cons: Sin duda el desayuno que deja mucho que desear.
wakana
2 months ago
5.0
I’d like to share a fair and honest review of my stay at this hotel. What I liked • The hotel had beautiful interiors, exactly like the photos. Everywhere I looked was picture-perfect. • The staff were kind and responded quickly to requests. • Although check-in was at 2 PM, I arrived early and they kindly let me into my room an hour in advance. • The staff helped carry my luggage when I checked out. • Even though I ordered food just before the kitchen closed, they happily accepted my order, and I was able to enjoy a delicious soup late at night.
Cons: What I found disappointing • The breakfast was limited in both variety and quantity. Not all dishes were covered, so flies were landing on the food, which was unpleasant. • The coffee machine was out of order for three days, but no one fixed it. • Guests are not allowed to bring in food or drinks from outside. While I can understand restrictions on alcohol, juice, or meals, I found it unreasonable that even bottled water was not allowed. Especially in hot weather, it would have been helpful to have water from outside for taking medicine or drinking at night. • Although I booked for three people, only two sets of amenities (towels, glasses, etc.) were provided. • The bath towels were unusually stiff and rough. The bathrobes were also hard and even torn. I think they should consider replacing them or at least using fabric softener. • The room had two air conditioners, but one was broken and leaking so much water that it pooled on the floor. The water even reached the electrical switches, which felt dangerous. At first, the response from the front desk was simply “don’t use that unit,” but after contacting them three or four times, they finally sent someone to repair the leak. • For three nights for three people, the total was £700. I wasn’t expecting luxury, but honestly, I don’t feel the hotel delivered value for that price.
Allan
2 months ago
10.0
Great place to stay.
ANA
2 months ago
10.0
O Riad por si só é um museu…o sítio mais lindo e mágico onde estive! Tem duas piscinas e uma terceira em construção. Depois de um dia cansativo visitando Marrakeche nada melhor do que chegar e relaxar neste lugar maravilhoso. O staf é incrível! Eu senti-me uma princesa das arábias. Quem me dera poder voltar onde passamos uns dias tão felizes!!!
Cons: A única coisa a apontar é o quarto ser muito quente e o ar condicionado virado para a cama. Ligar ou desligar, eis a questão…de resto foi tudo perfeito
Emery
2 months ago
9.0
Great location, staff were friendly and attentive, breakfast was very good, beautiful architecture in Riad.
jacqueline
2 months ago
10.0
Fantastic riad a little oasis from the chaos of the medina
Anne-kathrine
2 months ago
8.0
Julie
2 months ago
10.0
The hotel was exceptional and service was excellent. It's a beautiful place and we used the facilities more than we thought because of thsi
Cons: Nothing
2 months ago
9.0
We liked how beautiful the riad was and how lovely and kind the staff were.
Luchitas
2 months ago
10.0
Las instalaciones son bellísimas y la habitación un lujo. Todo el personal muy atento y siempre dispuestos a ayudarte
Cons: No hay nada que no me haya gustado
Anne
2 months ago
10.0
Le Riad est magnifique. Avec ses zeliges et ses terrasses et patios. L esthétique fait penser a la demeure de l ancienne nounou devenue riche marchande dans le dessin animé Azur et Asmar (Michel Ocelot). Le personnel est aimable et efficace.
Cons: La lumière dans la salle de bain était trop faible. La douche un peu rudimentaire mais ça ne m a pas dérangée.
Amena
2 months ago
10.0
Absolutely fantastic Raid , staff , rooms .pool , location . Breakfast lunch absolutely delicious Customer service was excellent Price brilliant Would recommend the Riad
Constance Guillaumin
2 months ago
9.0
francesca
2 months ago
10.0
2 months ago
10.0
on a aimé le charme du Riadh, une très belle architecture à l’intérieur et dans les chambres. Le restaurant était très bon. On a pu profiter des piscines c’était top.
Passport63101472320
2 months ago
10.0
Fabulous, characterful hotel. Beautiful and sympathetic decor. Lovely attentive staff, thoroughly enjoyed our stay. An oasis in the madness of Marrakesh. Just wow! really. Thank you to all.
Miguel
2 months ago
10.0
El Riad en sí es muy bonito, las instalaciones, los patios interiores son increíbles. El personal del hotel siempre muy atento, educado y con una sonrisa. Repetiría sin lugar a dudas!
Mirthe
2 months ago
8.0
The location is perfect for the touristic attractions and the more luxurious restaurants. The well known restaurant Safran is just 5 min walking. The room is very clean and the hotel facilities are perfect. There is a nice swimming pool. There is a second swimming pool, but this one had no water during our stay. They have a bar where they serve alcoholic beverages. In the morning there is a buffet for breakfast with plenty of options to choose from. The staff is very friendly and helpful.
Cons: Heineken beers in the minibar were expired and we had two different pillows. One pillow was very nice and soft and the other pillow was very hard.
diana
2 months ago
9.0
La tranquilidad que había en el riad y los desayunos que eran muy abundantes
Anaelle
2 months ago
10.0
Accueil, confort, décoration, service etc, tout est parfait ! Emplacement idéal pour découvrir la ville.
Sarah
2 months ago
10.0
This may be the most beautiful place I have ever stayed. And I travel a lot !!! Great location. Fantastic to have a pool to dip into after a hot day and another one on the roof if your sunbathing. Great location .super friendly and attentive staff. Really can't fault and will be recommending to friends.
Cons: Nothing !!!!
Oliver
2 months ago
10.0
Very impressively restored riad. The main pool area is great, the pool is nice and deep and perfect to cool off in after a day in the Medina. Our room was large and comfortable. Staff are friendly and helpful. The riad is well located, a few minutes walk into the Medina from a road. Minor things: they don’t have non alcoholic beer in the bar when it is otherwise very common elsewhere. There is no shower curtain etc so the floor tends to get a bit wet.
2 months ago
10.0
Dwighy
3 months ago
9.0
Lovely property with perfect location. . Quite exquisite Moroccan decor coupled with pleasant courteous staff which made for a wonderful stay . Would definitely stay again.
Allie
3 months ago
8.0
The staff was very nice, friendly and accommodating! Also, our suite was very spacious and comfortable.
Cons: The breakfast buffet looked pretty, but I couldn’t eat most of it because I was so grossed by the amount of flies and bees that would just sit on the food. We’re talking 10-20 bugs at a given time. I know Marrakech has a lot of flies and bees, we saw them all over, but the Riad should invest in more bug prevention to avoid contamination of the food. Additionally, the main entrance to the Riad needs some work. It looks like a construction zone and does not set the stage for a 5 star hotel experience.
Nuria
3 months ago
10.0
Me ha gustado todo. Me ha parecido increíble. La distribución de habitaciones es tan perfecta que parece que estás solo en el hotel. Nuestra habitación estaba en un patio con una fuente, un silencio, una decoración exquisita, todo relax. El personal amabilísimo tanto en recepción como en desayunos, comida, piscina.Los desayunos variados, saludables, típicos, riquisimos. La comida muy rica y buena relación calidad precio. Para cualquier duda o consulta nos han ayudado, siempre con una sonrisa. De 12😊😊😊😊
Cons: No ha habido nada que no nos haya gustado.
Petra
3 months ago
9.0
The craftsmanship, aesthetic and sheer beauty of the renovation makes a stay at Palais Sebban well worth it.
Cons: Our room had a slightly odd lay out with the toilet next to the bed and the wardrobe next to the shower. The room was less luxurious than we had imagined through the photos on the website. It was however, very stylish and comfortable.
Sruthi
3 months ago
10.0
Natalie
3 months ago
9.0
Yunus Emre
3 months ago
10.0
Marakesi hissedeceksiniz
Cons: Dekorlar mukemmel, konumuda merkeze yakin, ancak sokaklar sizi basta korkutabilir, korkmaniza gerek yok. Zararsiz insanlar
Malika
3 months ago
8.0
Colin
3 months ago
10.0
Fatih4
3 months ago
10.0
Absolutnie najlepszy i najpiękniejszy Riad w jakim byliśmy w Maroko❤️Każdy element wystroju to kolejna okazja na przepiękne zdjęcia.Ten zachwyt udzielał się wszystkim gościom ,którzy fotografowali każdy zakamarek. Przyjechaliśmy nieco wcześniej przed zameldowaniem, zostaliśmy ugoszczeni herbatą i ciasteczkami.. Czuliśmy się bardzo zaopiekowani..Bardzo czysto, klimatycznie i spokojnie. Obsługa niezwykle serdeczna i pomocna, śniadania pyszne, niezwykle elegancko podane . taras na dachu to idealne miejsce na relaks. Polecamy każdemu, kto chce poczuć prawdziwy luksusowy klimat Maroka! ❤️
Estefania
3 months ago
10.0
Era como estar en un cuento de hadas, fue espectacular desde que entramos, nos recibieron con un té de bienvenida y fueron súper amables, la habitación tenía un patio privado para solo nosotros y la piscina principal era increíble lo bonita que es. Todo muy cuidado y que decir de la cena…todo exquisito y el desayuno muy variado y con una decoración de cuento. Sin duda volveremos a repetir.
Mehdi Dar Alia
3 months ago
10.0
Le personnel était extrêmement sympathique, à disposition de tout le monde, très accueillant et réactif.
Cons: Peut-être l’étroitesse de la chambre.
Urquia
3 months ago
10.0
3 months ago
10.0
Garth
3 months ago
10.0
We liked everything - stunning decor, clean, lovely, helpful staff. A homely, inviting little oasis in the centre of the Medina. We were sad to leave.
audrey
3 months ago
9.0
Le cadre exceptionnel. Le riad est magnifique. Un vrai palais. La situation géographique dans la medina. Tres pratique. Tout proche de la porte bab lakssour (2 min a pied). Extrêmement pratique pour la prise de taxi ou lieu de rdv pour le depart d activités extérieures. Proximité de tous les lieux stratégiques. Personnel tres agreable.
Cons: Rien
Angélique
3 months ago
10.0
Tout est Magnifique, un vrai Palais, D'une beauté architectural exceptionnel. Un vrai lieu Prestigieux pour les Amoureux. Nous avons réservé une seule chambre pour notre couple et nos 2 ados, et, La conception des lits était super bien pensé, avec beaucoup d Espace . Uneme terrasse donnant sur le splendide décor du Riad. Tout est décoré dans le moindre détail. Le personnel est charmant.
Cons: Pas eu l occasion de profiter des massages,mais en passant la curiosité, La cabine n était pas exceptionnel contrairement au prestigieux Riad qui l accompagne.
Bilal
3 months ago
10.0
Fantastic staff. The room was very spacious. Amazing all round.
Cons: N/A
Galli
3 months ago
9.0
Galli
3 months ago
8.0
Sunmonic
3 months ago
5.0
Badran
3 months ago
8.0
Alexandre
3 months ago
8.0
Vidyuth
3 months ago
9.0
inmaculada
3 months ago
10.0
Riad precioso, grande con 3 piscinas una grande y dos pequeñas, decoración de cuento , muy buena ubicación, personal excelente, nos encantó. Nos dieron una suite y eso q habíamos reservado otra peor, muy grande para 3 personas, baño gigante
Cons: Nada
Raja
3 months ago
10.0
The Riad is spectacular, however the service and smiles from the staff was 10+. I’ve travelled the world and I will put the RPS as one of the best places I’ve ever been. Location is perfect.
Cons: Nothing. Everything was wonderful.
Charles
3 months ago
10.0
Lize
3 months ago
9.0
De sfeer die in de Riad hangt! Je bevindt je werkelijk in een adembenemende ander wereld! Waar de mensen (het personeel) enorm vriendelijk is
Cons: Het ontbijt was het enigste minpuntje. Er was op zich weinig keuze en was iedere ochtend hetzelfde
Lucas
3 months ago
9.0
Tout sauf l’emplacement de la chambre
Cons: L’emplacement de notre chambre était à côté de l’entrée. Du coup, le passage des clients était gênant.
MARCO
3 months ago
9.0
Riad molto caratteristico in centro alla Medina Decorazioni e ambienti molto tipici e curati
Cons: Da migliorare alcuni particolari all’interno della camera sopratutto in bagno ( doccia , sanitari )
Tayyab
3 months ago
8.0
ADRIANA
3 months ago
6.0
Walk through alleyways to get to the hotel. Alleyways looked dirty and unsafe.
X
3 months ago
10.0
Good location, friendly staff, the buildings are stunning, room is well organised, breakfast was excellent as well.
Cons: Room’s a/c was not powerful enough for summer with 40+ degrees. Takes long time to cool down the room. But won’t be a problem if travel in mild temperatures.
Vendula
3 months ago
10.0
Erin
3 months ago
10.0
The location was perfect! The facilities were clean, well maintained and gorgeous!
Cons: No complaints
VIVIANE
3 months ago
7.0
Localização, ambiente compartilhado, ótima internet e café da manhã.
Cons: Paguei um valor a mais por um quarto com 2 camas porque estou com uma amiga, mas foi disponibilizada só uma cama de casal. Havia outro casal que estava em um quarto com camas twins, mas não quis trocar porque o cheiro no banheiro estava muito forte. Para amenizar, colocaram uma essência dentro do quarto e ficou insuportável o cheiro. Tive crise alérgica. O hotel alega que o booking não confirmou as duas camas.
3 months ago
10.0
Todo fue perfecto. Desayuno ubicación y habitación y el servicio amable y cordial
Cons: No me gustó escuchar música española. No viajo tan lejos para escuchar la Macarena. Para eso me quedo en Playa del Inglés.
ARNAUD
3 months ago
5.0
Emplacement
Cons: La musique à fond partout. Une vraie discothèque toute la journée et jusque dans les chambres.
Kosti
3 months ago
8.0
Fantastisk interessant bygg.
Cons: Airconditioningen ble ikke kald nok og den lakk vann.
Bevdd
3 months ago
10.0
Carlos
3 months ago
10.0
1001 nights from Scheherazade could had happened in this magical Riad. Everything was perfect. The room, the pools, the breakfast, the atmosphere, the staff… everything…
Szymon
3 months ago
10.0
Najpiękniejszy Riad w jakim kiedykolwiek byłem.
Richard
3 months ago
9.0
Stunning decoration, friendly staff and exceptionally clean.
Cons: SLIGHTLY hard to find, very minor building work going on
Simone
3 months ago
10.0
Stéphanie
3 months ago
8.0
Julie
3 months ago
8.0
The property was amazing, such a relaxing tranquil space which was just such a stark contrast the the hustle and bustle of the medina. The staff were super friendly and would highly recommend having a hammam and massage at the Spa!
Cons: There wasn't much to dislike about the property!
delphine
3 months ago
8.0
Initialement travaux dans l entrée rendant la première impression peu agréable et puis on entre dans le bâtiment principal et s ouvre un lieu magnifique avec du personnel très souriant . 3 zones de baignade et de détente décoration charmante . Riad très bien situé pour visiter la ville.je recommande !
Cons: Chambre mal isolé du bruit Petit déjeuner à améliorer les œufs brouillés ne sont pas sur un réchaud donc froid , le café était froid également
Chiacchio
3 months ago
10.0
Abbiamo soggiornato in 2 in questo Riad per 4 notti. È una vera e propria oasi in mezzo al caos della Medina di Marrakech. Tutto il personale è estremamente cordiale e sorridente, ma soprattutto sempre disponibile. Avevamo la camera “Tichka”, dalla quale, salendo una sola rampa di scale, potevamo accedere ad una delle tre piscine del Riad, quella un po’ più “privata”, su un terrazzo meno affollato, il che garantiva un vero relax. La camera sempre pulitissima e fresca, colazioni abbondanti e molto buone, così come i pranzi o le cene. Consiglio assolutamente
sylvie
3 months ago
2.0
Le design du riad. L'emplacement
Cons: Le lit très dur et inconfortable. Les oreillers durs et inconfortable. La climatisation bruyante et peu rafraîchissante qui était en plus face au lit,donc nous nous sommes enrhumés. L'accueil pour le petit déjeuner déplorable avec un petit déjeuner servi sans couverts ni boissons,malgré notre mécontentement.
Stephanie
3 months ago
10.0
Izabela
3 months ago
10.0
Wszystko! Architektura, klimat, dwa baseny. Bardzo dobra restauracja. Gościnność- przyjechaliśmy już o 9 rano, tak się ułożyły loty. Pokój nie był jeszcze gotowy, ale mogliśmy korzystać z basenów i leżaków.
Cons: Brak
3 months ago
8.0
Tamarah
3 months ago
9.0
Het terras aan de kamer, de verschillende zwembad opties en het vriendelijke personeel
Cons: Kleine dingetjes als de douchestraal en de wcbril die los zat
hamza
3 months ago
10.0
Susanne Barbara
3 months ago
9.0
Super Hotel mit gutem Frühstück. Sehr angenehmes Riad im typischen marokkanischen Stil – ideal, um dem Trubel der Innenstadt zu entkommen. Der Empfang war herzlich, bei der Ankunft gab es gleich Tee und Süssgebäck. Insgesamt sehr entspannte Atmosphäre.
Cons: -
Benjamin
3 months ago
10.0
528maximillianb
3 months ago
10.0
Excellent location, staff, and atmosphere, with all the necessary amenities and more. Service here was exceptional, either extremely friendly and welcoming staff. Food was lovely and the pool facilities were an excellent amenity for such a hot area!
3 months ago
10.0
Everything was amazing and the space is a true sanctuary! I would return in a heartbeat.
Maximillian
3 months ago
10.0
The location is excellent, the staff are extremely friendly and welcoming, the atmosphere was very relaxing
4 months ago
10.0
Hemos estado cuatro amigas pasando unos dias en el Riad y nos ha encantado el sitio, es una maravilla. A sido una estancia maravillosa, resaltariamos la ubicación que es excelente (5 minutos andando del Riad a la plaza Jemaa el fna), el personal muy amable y las piscinas que tiene. El último día que teniamos que dejar el Riad para el mediodia, nos dejaron guardar las maletas en un cuarto hasta salir hacia el aeropuerto. Muy recomendable. Volveriamos a repetir!
Lazaro Bruno
4 months ago
10.0
Atenção e cuidado de todos os funcionários
Cons: Acho que o café da manhã podia ter mais variedades. De resto foi impecável
Andrew
4 months ago
8.0
Beautiful riad, great location. Quiet at night. Good breakfast. Clean pool. Excellent bar. Staff friendly.
Cons: Room was extremely dark (red room). Despite losing my luggage, would have been helpful and appreciated had the hotel offered to send someone to the airport to track the bag down.
4 months ago
10.0
All is good
Monahan
4 months ago
10.0
Lucyleine
4 months ago
10.0
LORI
4 months ago
10.0
Thank you for the great stay in your riad! Loved the history, hammam and friendly staff!
Katie
4 months ago
10.0
Beautiful riad with friendly welcoming staff
Sofie
4 months ago
10.0
It was a really amazing and well maintained place, so beautiful. The staff were nice and helpful. There were 2 pools, where we mostly used the little on the rooftop, very useful during the hot summer days. It looked like they were building a third pool. Breakfast was good, with many local dishes and freshly squeezed orange juice. The location was great, close to one of the city gates of the medina, so it was easy to get a taxi, but away from the noise and chaos of the souks. It was a quiet area that seemed very safe. We would happily be staying here again.
Kristijan
4 months ago
10.0
carlydP200EH
4 months ago
10.0
This Riad was utter perfection. The ideal location at the edge of the souks and with the airport pick up the mini break was easy and stress free. Our room had the most beautiful view over the stunning courtyard and was cool with AC and so comfortable. We loved the rooftop pool after a hot day at the souks and with the robes provided it felt so luxurious. The delicious breakfast set us up for the days and the staff were just so friendly and helpful with anything we needed. I’ve already recommended this Riad to all my friends. This place made our holiday and we felt we didn’t even need to visit the Palaces as the Riad gave us the beautiful architecture we were after.
Thomas
4 months ago
10.0
Carly
4 months ago
10.0
It was the most beautiful Riad with such ornate architecture and furniture. We couldn’t stop taking photos of it. The rooftop pool was ideal at the end of a hot day and the breakfast was amazing and set us up nicely for a day in the Souks. The staff couldn’t have done more for us and the airport pick up made the start to the holiday such a breeze. I am already recommending this Riad to everyone I know.
Cons: Nothing.
Esther
4 months ago
10.0
The location and very friendly personal
Shinichi
4 months ago
10.0
とても広い部屋、歴史地区に近い。
Kathrin
4 months ago
10.0
Wonderful Riad in a great location. I loved my stay here. My room was more spacious than I thought it would be, felt like a suite. Amazing decor everywhere, the whole place is just beautiful. Staff were also exceptional, really helpful and attentive. I also recommend the restaurant - I didn't feel like going out on my last night so I ate at the riad and was blown away by the quality of the food. Some of the best I've had in Morocco, I wish I'd eaten there on my first night too so I could have sampled more dishes.
Sandra
4 months ago
8.0
4 months ago
10.0
Alexandra
4 months ago
10.0
The most beautiful room and hotel. An absolute oasis. We didn’t want to leave!
Cons: Nothing!
olivier
4 months ago
10.0
Büke
4 months ago
8.0
Miroslav
4 months ago
10.0
Риада беше като от приказките! Големи и украсени стаи, двор с градина и 2 басейна, единия от които на покрива. Персонала е много любезен и отзивчив. Намира се на около 10 мин от централния площад в Медината. Препоръчвам!
Lorna
4 months ago
9.0
Beautiful building and tranquil interior
Cons: It was too hot to sit by the pool during the day but this was no reflection on the facilities
Stuart
4 months ago
10.0
Stayed in one of the suites which was amazing. The whole place is a hidden gem as good as the palaces you go to visit. Beautiful throughout. Good location, good food, lovely people.
4 months ago
10.0
Honestly, this place is like heaven on earth!
Cons: There were some construction work going on, sometimes it was quite noisy, but we decided to come back once the riad is renovated / extended to see the final result.
Jieun
4 months ago
9.0
Tamiko
4 months ago
10.0
モロッコの伝統的な建築、デザインそのままで、美術館や宮殿に行ってもこのリアドは負けて無いくらいのクォリティーの良さがわかりました。プールも二つあり、暑い夏には少しだけでも泳げるプールが有ると可成りクールダウンでしました。
Cons: このりあどに1週間滞在したのですが、部屋にコーヒーやお茶のサービスが無く、電子レンジ、ランドリーが気軽に出来るスペースが無かった。
4 months ago
10.0
Beautiful place with kind staff. We had a wonderful experience!
Silvia
4 months ago
9.0
Bellissimo Riad, molto grande, con personale cordiale ed efficiente. Terrazzo con piscina in cui rilassarsi e prendere un po’ di sole.
MARIA CAMILLA
4 months ago
10.0
Struttura da mille e una notte. Suggestiva e molto curata. Personale estremamente gentile e cibo buono.
Cons: La prima stanza proposta era buia ma il personale ci ha permesso di cambiarla
Chloe
4 months ago
10.0
Stunning riad, very friendly and accommodating staff, lovely pool area to cool off from the heat and tasty breakfast
4 months ago
9.0
Prachtige authentieke riad. Verschil in klasse kamers is groot. basis kamers zijn echt klein en donker. Luxere kamers zijn prachtig en passend bij de accommodatie. Fijne plunge pool op het dakterras. Heerlijke pluk om bij te komen van alle indrukken van de stad. Warm ontvangst, behulpzaam personeel, uitgebreid vers ontbijt, ideale locatie om lopend de stad te verkennen, taxi stopt net iets buiten de Medina van hieruit kan je uitstapjes maken in de omgeving. Uitstapjes via receptie geregeld. Erg goed georganiseerd allemaal. Contact via WhatsApp snelle en duidelijke communicatie.
Cons: De entree was niet duidelijk aangegeven en in aanbouw. De oude bogen naar de patio zijn laag met scherpe punten, mijn man heeft er blijvende littekens aan over gehouden. De geregelde taxiritten vanuit het hotel moesten aan het einde van verblijf cash afgerekend worden, dit kan niet met een creditcard of bankpas. Onze koffers hebben dag van vertrek in de ontvangsthal gestaan. Tassen waren nat geworden van de fontijn.
4 months ago
8.0
Service was excellent. Location was good. Cleaned nicely.
Cons: Breakfast - would have liked toast and butter
Andrew
4 months ago
8.0
Beautiful architecture and space , great staff.
Cons: Room A/C was a little undersized for the +40C days, bed was a bit hard for our taste.
Francoise JULIETTE
4 months ago
10.0
Un rêve ! Cet endroit, un véritable palais entièrement restauré avec goût et raffinement,est magique...tout était parfait,de la chambre aux deux piscines,en passant par un petit déjeuner/ brunch incroyable et un personnel discret et attentif. Je recommande à cent pour cent et ne séjournerai plus jamais dans un autre endroit à Marrakech.
FERHAN
4 months ago
7.0
Xavier
4 months ago
10.0
Leilamd
4 months ago
10.0
My stay at Riad Palais Sebban has been my best experience so far! Everything was perfect! We stayed as a family of four, and each of us truly enjoyed every moment of our stay. The staff were absolutely amazing — every single one of them was polite, helpful, friendly, and genuinely kind. A true example of what hospitality should be like! The rooms were beautiful and spotless. Although we didn’t get exactly the rooms we had booked on Booking.com, we didn’t mind at all. The riad is so cozy and charming that we quickly forgot about it. The food and drinks were delicious, with plenty of variety. If you wanted something different, they would even go out and get it just for you. Truly exceptional service! The location is perfect: everything is within walking distance — Djemaa El Fna, the Koutoubia Mosque, El Badi Palace, and Bahia Palace are all about 15 minutes away on foot. I highly recommend this place to everyone — it is absolutely worth the time, money, and experience! 🥰😍
Cons: 🤷♀️
Leanne
4 months ago
10.0
Firstly, Architecturally this hotel is something special! It's restoration and upkeep using original methods and details is phenomenal. There isn't a corner of this hotel that isn't beautiful. Secondly, this hotel feels like a home with its incredible staff. From our very first meeting, on the side of the road at our airport taxi, to each member of staff that playfully joked and made faces with our little daughter or the friendly greetings from staff that are forever smiling. Nothing was ever too much. The concierge was great help organizing tours, taxis and requests. Thirdly, we ate in the restaurant for all of our meals and found the food delicious - with a young child we couldn't be out late or in the heat and the hotel offered the perfect oasis. Shaded by the pool for lunch, tucked in the air conditioned bar at night or out on the patio for breakfast. They provided a comfortable baby crib for our little one and made her feel so welcomed. Our room was gorgeous and unique and had imperfections that let you know it was an original and not a replication. AC is perfect in the summer heat.
Cons: Not the hotel's fault, but our room was located close to the exit from the riad and as a result some guests tried opening our door at night. The hotel put up signs to deter them, but guests will be guests and didn't read. This wouldn't stop us staying here again.
Ang
4 months ago
8.0
We had to stay 2 more nights. The staff and location was the best. The ambiance and facilities were good.
Cons: Air conditioning was a little bit on the weak side. Outdoor dining would have been excellent but weather was too hot during our stay. We tried their massage/spa, no airconditioning!
STEPHEN
4 months ago
10.0
The Riad is beautiful and well located. Service was great and they didn’t reach everything to arrange trips and transportation. Great breakfast and beautiful pools. An oasis in the city
Clare
5 months ago
9.0
Fantastic staff, very helpful making bookings for me. Very kind when we arrived very late after being delayed. Pools were brilliant. Great breakfast, central location. Hammam in the hotel was great.
Bethany
5 months ago
10.0
Great location and amazing helpful staff,
Nicolas
5 months ago
10.0
Le lieu et les piscines
Ang
5 months ago
9.0
The staff was super! Food was great, especially the variety for breakfast. Charming Riad style accomodatio.
Cons: Would be challenging for people with mobility problems.
jaynep874
5 months ago
10.0
Absolutely everything was perfect! we arranged to be picked up from the airport (150dh) and were met as arranged. We were dropped outside the medina walls and a lovely man met us can took our luggage to the Riad. We were welcomed with mint tea and biscuits, and were given a map with helpful hints and advice. We decided to have lunch and wow! The chicken pastilla! So good we had it twice. Despite booking a standard room, we were given the beautiful “red” room.The doors are old and part of the history of the building. It would be criminal to put modern locks on them and so several doors are locked with a chain and padlock. I saw someone has complained about this - no idea why - it’s probably safer! The breakfast was also incredible - eggs, bread, fruit and nuts, cakes, Moroccan pancakes, cold meat and cheese. All delicious. The main pool is by the restaurant and we felt a bit self conscious to use it, so we were delighted to find about small pool on the roof with comfortable sun lounges and towels provided. The location is perfect, close enough to everything but not in the carotid heart of the medina. We cannot recommend it enough!
Julia
5 months ago
9.0
We got an upgrade to a gorgeous room with a private terrace. Staff are incredibly friendly and helpful and the buildings have so many interesting and beautiful areas to marvel at the craftsmanship and cultural history of Morocco.
Cons: Very limited toiletry offering - not even a shower cap - so make sure to bring everything you need. Overall not a big issue.
latika
5 months ago
4.0
The staff
Cons: It’s old, smelly carpets, rundown, bad mattresses and pillows, bad towels.
William
5 months ago
9.0
The Tiad style
Cons: Had a problem with a fan which we could not turn off at night.
Sanne
5 months ago
7.0
Locatie was fantastisch en mooie kamers en lekker zwembad.
Cons: Communicatie was waardeloos. Was ons dezelfde kamer beloofd met dezelfde prijs als de 1e keer. Kamer bleek overboekt te zijn en moesten meer betalen. Ik had mijn jas laten liggen, zou klaar liggen zodra ik terugkwam in het hotel. Kreeg hem pas een dag later terug. Ontbijt lag open en bloot buiten waardoor vogels mee aten van het ontbijt. Niet hygiënisch.
5 months ago
9.0
Güzel temiz ve keyifli bir otel çalışanlar sıcak ve yardımsever
Jayne
5 months ago
10.0
We cannot fault Palais Sebban at all - everything was just perfect. We arranged to be picked up from the airport (150dh) and were met as arranged. We got dropped off outside the medina wall where a lovely man met us and carried our luggage for us for the short walk to the Riad. We were welcomed with mint tea and shown to a table on the beautiful terrace where we were given a map with some helpful hints and advice. We decided to have lunch and it was amazing! The chicken pastilla - wow! Despite booking a standard room, we had the beautiful “red” room. The doors are old and part of history and it would be criminal to put a modern lock on them, so a lot of doors have a chain and padlock- absolutely no problem with this at all. (I saw someone has complained about this - no idea why!) The air conditioning was a godsend! There is so much choice for breakfast - cakes, fruit, eggs, bread, Moroccan pancakes, cold meat and cheese. All delicious. The main pool is by the restaurant and we felt a bit self conscious to use it, so we were delighted to discover another small pool on the roof with comfortable sun loungers and towels provided. The location of the Riad is perfect- close enough to everything, but not in the chaotic heart of the medina. We cannot recommend it enough!
Joan
5 months ago
10.0
I saw a lot of great reviews online before booking at the Palais Sebban. The place lived up to the reviews that I read. Two things that I enjoyed that I did not see mentioned in other reviews. The Riad actually has two pools. In addition to the pool in the courtyard of the Riad (which appears in many pictures) there also is a small pool on the rooftop terrace. Also, the Riad has a Friday night dinner with local performers. The menu is the same as the other nights, but having the local performers is a really nice addition.
Cons: Can't think of anything
bless
5 months ago
10.0
This property is gorgeous! The cherry on top is their service, top notch. I was trying to rebook but sold out. I’m not surprised.
Cons: Every inch of this property is perfect!
Alberto
5 months ago
9.0
Colazione ottima e molto varia da giorno a giorno, staff cordialissimo, attento ad ogni esigenza senza essere invadente! Camere spaziose e ben pulite, non abbiamo provato la cena, ma la location è fantastica! Una piacevole sorpresa, ci tornerei volentieri!
Michele
5 months ago
10.0
Exquisitely decorated Riad in very convenient location inside Medina. Lovely pool and dining area. The hammam experience was wonderful! All staff were extremely friendly and helpful.
Cons: Nothing
5 months ago
9.0
Breakfast was great, service was great, location was great!
alix
5 months ago
10.0
L emplacement a proximité de la Koutoubia, facile a trouver Tous les endroits sont beaux ...mais pas forcément de style Marocain.... La suite d espaces communs a notre disposition est un vrai atout Les conseils de la propriétaire pour aller chiner les brocantes dans la medina
Cons: RAS
Paulo
5 months ago
9.0
Carlo
5 months ago
10.0
The whole place is just stunning. The detailed carvings, the individual rooms, the location and proximity to the main square. We loved everything about our stay.
Cons: I honestly can't think of anything we didn't like.
Thomas
5 months ago
9.0
PETERLE
5 months ago
9.0
Andrew
5 months ago
10.0
Magnificent host & staff. Extremely helpful at all times especially when we encountered flight cancellations.
David
5 months ago
8.0
Le personnel La piscine centrale La restauration Le hammam
Cons: La deco un peu désuète
happytraveller2801
5 months ago
4.0
We had a mixed response to Palais Sebban. The pool was a refreshing respite from the heat and the Riad is an interesting place. We only booked a standard room and we found it to be small and very dark, too dark to see some things clearly and maintenance was an issue. During our stay they had a French fashion promotion which meant the pool area could not be used whilst this was on. We came home after a long, hot day touring Casablanca to find the fashion show on and staff tried to shuffle us out of the way and to our rooms very quickly. We certainly did not feel like welcomed guests. They are also too focused on making money from drinks and food and have a warning that you cannot bring food or drink into the property. This is ridiculous in a place where you need to use bottled water for drinking and cleaning your teeth and subsequently go through a lot of water. They provide water for the first day then you are meant to buy from them. They do make an effort with breakfast but this is not as impressive when you realise it is all laid out on a table in the sun with flies crawling over the food and birds dropping into eat from the table.
Claire
5 months ago
10.0
Everything is beautiful. Our room was large and comfortable. Breakfast was first class.
Cons: An event took over the bar and restaurant one evening. We had planned to eat out, so it wasn’t a problem, but you couldn’t have had a quiet dinner.
Colin
5 months ago
2.0
The pool was a refreshing respite from the heat and the Riad is an interesting place. We only booked a standard room and we found it to be small and very dark, too dark to see some things clearly and maintenance was an issue. During our stay they had a French fashion promotion which meant the pool area could not be used whilst this was on. We came home after a long, hot day touring Casablanca to find the fashion show on and staff tried to shuffle us out of the way and to our rooms very quickly. We certainly did not feel like welcomed guests. They are also too focused on making money from drinks and food and have a warning that you cannot bring food or drink into the property. This is ridiculous in a place where you need to use bottled water for drinking and cleaning your teeth and subsequently go through a lot of water. They provide water for the first day then you are meant to buy from them. They do make an effort with breakfast but this is not as impressive when you realise it is all laid out on a table in the sun with flies crawling over the food and birds dropping into eat from the table.
Cons: We only booked a standard room and we found it to be small and very dark, too dark to see some things clearly and maintenance was an issue. During our stay they had a French fashion promotion which meant the pool area could not be used whilst this was on. We came home after a long, hot day touring Casablanca to find the fashion show on and staff tried to shuffle us out of the way and to our rooms very quickly. We certainly did not feel like welcomed guests. They are also too focused on making money from drinks and food and have a warning that you cannot bring food or drink into the property. This is ridiculous in a place where you need to use bottled water for drinking and cleaning your teeth and subsequently go through a lot of water. They provide water for the first day then you are meant to buy from them. They do make an effort with breakfast but this is not as impressive when you realise it is all laid out on a table in the sun with flies crawling over the food and birds dropping into eat from the table.
Siew
5 months ago
8.0
Good location. Wonderful Staff. Pretty riad. Good breakfast.
Cons: Bathroom too dark. Room a little dusty.
Erika
5 months ago
9.0
Beautiful mosaic, plaster and wood work. Great two pools! In the center of the Medina. Kind staff and great service. We loved it!
Cons: The only reason i don’t give them 10 is because i got food poisoning after eating lamb chops in the restaurant in the evening. I read this from other customers too and I think they need to review the food storage at their restaurant.
David
5 months ago
8.0
Le sourire chaleureux des personnels Le petit déjeuner copieux La piscine principale La propreté des lieux
Cons: La climatisation bruyante et intermittente de la chambre et le manque de rangement pour les valises.
Guillermo
5 months ago
10.0
Paulo
5 months ago
9.0
Frank
5 months ago
10.0
Great location in the Medina, but near a gate. The interior finish is astounding. Service was impeccable. We found ourselves enjoying the accomodation so much we ate evening meals at the Riad because it was so nice.
DouweT
5 months ago
10.0
Behulpzaam personeel, fijne riad, prachtige locatie.
Jelle
5 months ago
9.0
Een adembenemend mooi riad met prachtig binnenplein. Het personeel is echt ontzettend vriendelijk en wil je overal mee helpen. Ze hebben ook prachtige bedrijfskleding aan, iets wat we bij andere riads toch wat minder zagen. Met twee kleinde zwembaden en een massage/hammam genoeg ruimte om ook even lekker te relaxen. De massage was ook voortreffelijk.
Cons: De eerste nacht hoorden we medewerkers die keihard aan het afwassen waren. Daar zijn we een keer van wakker geschrokken rond een uur of 00:30. Afgezien van dat niets.
Hui
5 months ago
10.0
It looks even better than the photos!! I booked the deluxe double and I think we got an upgrade to the Atlas room which we have our own private terrace!!! The room looks incredible super beautiful the architecture around each corner of the riad is breathtaking. The hamman spa was also great, tried 30mins hamman and 30mins massage, the hamman was like a sauna and exfoliating, then you get covered in mud as a mask! I love the massage!! The lady is very cheerful and kindhearted, her massage is the best!!
Sophie
5 months ago
9.0
Emplacement idéal, le Riad est magnifique et le personnel très accueillant
Cons: Seul bémol, la semoule et le bœuf de mon couscous étaient froids alors que les légumes etaient chauds
cooper
5 months ago
7.0
Yunus
5 months ago
10.0
Everything was perfect
Cons: Nothing
Ricardo
5 months ago
10.0
Felt like I was in Marrakech, unique. Beautiful the staff are amazing!!!
Cons: None
Ravi
5 months ago
8.0
The architecture is gorgeous! This Riad is a beauty. Breakfast was good too.
Cons: I have no complaints
Irene
5 months ago
10.0
La colazione era favolosa, frutta fresca, dolci tipici fatti in casa, ottimo caffè, tè alla menta e spremuta d arancia fresca.
Cons: Nulla!
Pedro
5 months ago
10.0
FANTÁSTICO!!!!!
Louise
5 months ago
10.0
A super find in beautiful city. A stunning riad with amazing architecture and design. Fabulous and private with amazing rooftop views. What made the place were the beautiful staff in particular at reception and at breakfast. I am a coeliac and the staff went out of their way to make fresh gluten free bread at breakfast. Thank you for an amazing stay. I would highly recommend it as wonderful quiet escape for a few days :)
Cons: nothing
Alex
5 months ago
10.0
A fairy-tale hotel in the heart of the city; we will undoubtedly return; numerous cosy areas in various locations, with tables in various parts of the Riad that you must picture.
Evgeny
5 months ago
10.0
Очень красивый риад. Отличный ресторан в отеле с разливным пивом. Удобная локация, близко к площади. Парковка также рядом. Семейный номер в двух уровнях впечатляет своей аутентичностью
Humaeel
5 months ago
9.0
The Riad is located in a central location only a few minutes away from the Kasbah (main market) It’s a beautiful property with a comfortable vibe. The staff are wonderful and baby friendly as my son made friends with all of them:) The breakfast was the highlight of my stay!!
Cons: Nothing to add
Karen
5 months ago
9.0
Beautiful property and will be better once the work is complete. The staff are all very pleasant. Breakfast is good with gorgeous fresh orange juice and fruits. Location is fabulous. It’s our third visit and won’t be our last.
Cons: Nothing, except we didn’t realise the large terrace was out of action for building work. We still had a lovely stay.
peter
5 months ago
10.0
This place is excellent. If you've narrowed your choice down to a few places to stay, just book Palais Sebbon. You will be so glad you did. We booked it for a Monday, went to dessert Tues, weds and Thursday (just took a rucksack each), back to Palais Sebbon on Thursday night and Fri night so we left case at hotel, which made it so easy. The staff are happy and helpful, the food is amazing and well presented and very reasonable priced. The courtyard is the perfect place to relax with a wine. The pool, fountain, and candle lit lanterns are mesmerising. I am usually ready for home, but I really did not want to leave Palais Sebbon. Bottled water, towels, hair dryer, shower gel, and shampoo all provided in room. A total retreat, can't wait to return.
Cons: Having to leave....
Kseniia
5 months ago
8.0
fanny
5 months ago
8.0
Le personnel, la piscine , l accueil ainsi que le service
Cons: Chambre sombre et proche de la cuisine
Iris
5 months ago
10.0
Marc
5 months ago
9.0
Mary
5 months ago
9.0
Eva
5 months ago
9.0
El Riad es precioso . La parte de la piscina espectacular
Rebecca
5 months ago
10.0
My mom and I stayed at Palais Sebban for a few nights and absolutely loved it. The perfect location, excellent staff, clean room with a beautiful balcony. Everything about this Riad is so well thought out. We enjoyed relaxing by the pool and felt so private and special. THE BEST PART was the amazing buffet every morning, it was always different foods and I went to sleep looking forward to the breakfast every morning! Highly recommend, I will be back!
Cons: Everything was PERFECT.
Loïc
5 months ago
8.0
Très beau riad proche de l'entrée de la médina, parfait pour découvrir Marrakech. Le riad est grand avec plusieurs terrasses et espaces pour se retrouver et se reposer. 2 piscines disponibles (celle de la cour principale et une plus petite & isolée, sur le toit). Le personnel est très gentil, professionnel et prévenant. Nous avons eu droit à un massage gratuit pour une personne à notre arrivée.
Cons: Notre chambre était plutôt bruyante car proche d'une zone de passage dans le riad et assez sombre (ce qui peut être le cas dans un riad nous en convenons). Mais le confort est quand même au RDV et isolé des bruits de la ville.
Delphine
5 months ago
9.0
Le riad est très fleuri. On y respire. La chambre est très spacieuse, aménagée de manière typique, c'est très joli. Literie comfortable. Chambre fraîche. Endroit bien situé (très central, mais dans une ruelle très calme) Le petit déjeuner est copieux, varié et fait maison. Personnel pro et souriant.
Gérard
5 months ago
9.0
Johan
5 months ago
10.0
Location, breakfast&dinet, the interior and the garden
Cons: Can’t remember
Gilles
5 months ago
8.0
Chambre "Majorelle" très spacieuse malgré un petit manque de prises de courant. Petit déjeuner continental très bon. Personnel aux petits soins.
Cons: Un léger manque de propreté (poussière) et quelques carreaux de faïence manquants, mais rien de rédhibitoire.
Véronique
5 months ago
10.0
Tout! Le décor, le service , souki 🥰
Cons: Rien
Rosalyn Grace
5 months ago
10.0
Location, the super friendly staff, the place is divine🥰♥️
Cons: Nothing
Andrew
5 months ago
10.0
Return visitors. This place is an oasis in the heart of Marrakech. It is exquisite to look at. Very comfortable rooms. The food is fabulous and most of all, ALL of the staff are friendly courteous and always helpful.
Cons: Nothing
Park
5 months ago
10.0
Kungl Eduard
5 months ago
7.0
Frederic
5 months ago
10.0
Jane
5 months ago
8.0
Historic, fabulous furnishings, peaceful oasis
Cons: Could be noisy at times at nighttime
Chandra Shekhar Azad
5 months ago
10.0
peter
5 months ago
10.0
Stunning decor. Staff were amazing and so helpful
Aurélien Durel
5 months ago
10.0
Le petit déjeuner, les deux piscines, le SPA, le personnel
christophe
5 months ago
9.0
le Riad est magnifique tout est pensé avec gout les piscines sont très agréables. une des deux chambre était surclassée :suite très belle le personnel est super
Cons: le petit déjeuné pourrait être plus orienté marocain ,il serait sympa d'avoir des crêpes mille trous par exemple
Barbara
5 months ago
10.0
Alles perfekt!
Tatiana
5 months ago
10.0
Weltzien
5 months ago
10.0
Utrolig lekkert, veldig bra service
Cons: Ingenting
Géraldine
5 months ago
6.0
L’établissement est somptueux, l’intérieur avec tous les carrelages et mobilier magnifique, tout autant que le patio.
Cons: Le bruit incessant. Avec les portes anciennes, pas d’isolation, et on entend tout ce qui se passe dans le Riad, ainsi que la musique de fond TOUTE LA JOURNÉE/SOIREE.
T
5 months ago
10.0
It’s a gorgeous riad, beautiful rooms and courtyards . Staff were wonderful, friendly. Food at the restaurant was delicious 👌. The only negative was the location, the surrounding streets were not nice and the men were quite aggressive outside, nothing to do with the hotel tho .
Louise
5 months ago
8.0
Lindsey
5 months ago
9.0
Rana
5 months ago
7.0
the bread made on a stove outside the kitchen. breakfast had a nice table spread, but coffee was not up to standard. location is great, in the heart of the old city and close to many attractions. staff is extremely friendly and efficient
Cons: very noisy. you can hear prople going up and down the staircase. our room was right under the pool terrace so we could not take a siesta cause all customers were walking like elephants and removing furniture every second. however, when we complained to reception staff took action. rooms had no water kettle, and adequate number of bins
YUNA
6 months ago
10.0
Sophie
6 months ago
9.0
Petit déjeuner traditionnel bien fourni Le décor, le riad est magnifique je n'en avais jamais vue, la gentillesse du personnel, à l'écoute et toujours souriant et serviable,les petites attentions, très bien situé. C'est là où je me suis senti vraiment en immersion
Cons: La piscine un ti peu froide 🥶 mais ça doit être agréable en été 😍 Non rien à signaler,
Josef
6 months ago
8.0
Catarina
6 months ago
7.0
Pátios, terraço, piscina e pequeno almoço
Cons: Quarto
Gloria
6 months ago
10.0
Eckhard
6 months ago
9.0
Das Gebäude ist spitze.
Cons: Das Frühstück(O-Saft, Salat,Kaffee,…) ist leider geschmacklich und qualitativ nicht ausreichend.
Benedikt
6 months ago
10.0
Das sehr freundliche Personal. Die traditionelle Einrichtung. Der Pool und das Angebot im Hamam/Massagen
Birgit
6 months ago
9.0
Ambience is out of this world. So beautiful and exceptional. Unique! Breakfast and dinner was good quality.
Cons: Some of reception staff (ladies) not all well trained. Staff has to recognize the age of guests when allocating rooms. Young people get the easy to reach rooms, elderly the worst. I was given the room with too much stairs. But when deying this unconvenient located room, they offered a suite. Sounds great. But lamps at the bed too dark to read, so had to get up and walk to the door for the main swith of lights. Window curtains not working. Not possible to close the 2 wings door easily. You have to use a chain with a locker. In case of emergengy, it will be difficult to receive help, if you lock yourself from the inside. So just I pushed the the door back, which was a strange feeling as anybody could enter. The suite was an Indian Moghul suite, which I was wondering to find in Marrakech. The bathroom was repaired with a strange wooden cupboard, which didn´t fit the other decoration. But I have seen other nice rooms.
Elisa
6 months ago
10.0
La gentilezza, la posizione, i servizi.
Cons: Nulla
Ana
6 months ago
10.0
El Riad en si mismo es una maravilla. Es precioso, y cuidado al detalle. A nuestra llegada nos recibieron con un te y unos pasteles en el precioso patio. La piscina de la terraza superior.
Cons: Por las noches me despertaron un par de veces ruidos de la calle (gatos) y otros huéspedes. Pero no creo que eso sea culpa del Riad, sino algo lógico si te alojas en plena Medina.
Latipha
6 months ago
10.0
Staff are very friendly and helpful. The place is nice and clean. The hotel is beautiful. Good facilities and services The food was delicious. Very nice hamam and massage.
Cons: Everything was perfect 🥰
Monique
6 months ago
10.0
Ce Riad fabuleux est situé à quelques pas de la Koutoubia et de la place Jemma El Fna. Dès qu'on pénètre dans cet ancien palais, on se croirait au pays des mille et une nuit. Les chambres sont spacieuses, la déco raffinée, tout est fait pour un dépaysement total. Les 2 piscines sont des plus agréables et le calme règne, on ne s'imagine pas le tumulte de la ville à quelques pas de là. La cuisine est également excellente et raffinée.
farnaz
6 months ago
10.0
JoaquinGonzalezDorao
6 months ago
8.0
Es un lujo de riad en el mismo centro, como vivir en un pequeño palacio. Preciosos patios y decoración y muy tranquilo. Reservándolo con tiempo tiene buena relación calidad-precio.
Cons: Las puerta son exageradamente bajas. Se que las originales eran asi, y que intentan mantenerlas por eso. Pero la puerta de mi baño media 1,20 de alto y me golpeé varias veces la cabeza en mi estancia. Me pareció muy incómodo.
James
6 months ago
9.0
Denis
6 months ago
8.0
Douglas
6 months ago
10.0
Tout est magnifique et chargé d’histoire, le personnel très serviable et le rooftop avec la piscine est un coin de paradis
Cons: Rien!
Megan
6 months ago
8.0
Staff were lovely, decor is beautiful, very traditional. Lovely stay
Cons: Bedrooms are very dark/no window. Good for a short stay.
annagiulia
6 months ago
9.0
Klára
6 months ago
10.0
Absolutely amazing place. Interior of the building is really beautifull. Staff is friendly and helpful. Breakfast were perfect. Recommend to visit.
Gerber
6 months ago
10.0
Athulraj
6 months ago
10.0
Elodie
6 months ago
10.0
L’accueil et la gentillesse du personnel toujours aux petits soins. Le lieu exceptionnel.
Cons: Rien
Andrea
6 months ago
10.0
Tout était incroyable ! La gentillesse du personnel, les services proposés et la beauté du lieu, nous ont littéralement charmé ! On ne voulait même plus sortir de ce Riad tellement qu’il était époustouflant ! Merci de nous avoir fait passé un séjour bien plus que parfait PS : les photos n’arrivent pas à la cheville de la réalité
Cons: Rien, tout était fabuleux
Fabian Miguel
6 months ago
10.0
Piotr
6 months ago
10.0
Colleen
6 months ago
10.0
Everything from check in to wait staff was lovely. Comfortable room. The setting is beautiful. Breakfast was over the top.
Sutton
6 months ago
8.0
Alain
6 months ago
10.0
Un personnel aux petits soins, une cuisine délicieuse dans un luxueux Riad pour un séjour tout simplement magnifique
Suzue
6 months ago
9.0
息を呑む美しさの素晴らしいリヤドでした。館内の内装は彫刻やタイルや家具など全てが美術館の様でした。まるで魔法の世界にでも迷い込んだような気分でした。部屋にプライベートのテラスがあり、夕方にゆったりと寛いだ時間を過ごすことが出来ました。大通りに近くjemaa el fna を始め色々な場所へのアクセスは悪くなかったです。周囲は静かで比較的治安は良いと感じました。事前依頼するとEssaouiraからのシャトルを手配して下さいました。何の不自由もなく到着できたのが良かったのです。スタッフは親切で困ったことがあればいつでも素早く応じて下さいました。
Cons: 部屋に敷かれている絨毯が不衛生で、足に虫に噛まれた跡が残りました。シャワールームと洗面が簡素過ぎるので、もう少しグレードアップして頂ければ使いやすいと思います。部屋全体が暗いので明るいランプが必要だと思いました。連泊の2日目にも無料のミネラルウォーターを補充して頂きたかったです。city taxの支払いが事前に出来れば良いと思います。荷物を運んでいただく際リヤカーを利用して運んで頂ければなお良かったと思います。
Abida Fahmi
6 months ago
10.0
Most beautiful riad I have ever visited... loved everything about it.. the staff were wonderful, breakfast was amazing, rooms are cosy, beautiful and spacious toilets, nice pool compared to other riads, overall very clean and beautiful interior. Every corner is an instagramer paradise.
Cons: Not particular to this riad, but generally in morocco, the hotel amenities are a bit poor.. usually no kettles for hot water, room sandals, or brush kits.. These small value additions can make the riad perfect in every possible way!
Oriol
6 months ago
8.0
Fabian Miguel
6 months ago
10.0
Jeroen
6 months ago
10.0
Elaine
6 months ago
10.0
We loved everything about the property was so beautiful
Alain
6 months ago
10.0
Personnel aux petits soins, établissement magnifique
james
6 months ago
8.0
Lovely pool area Rooms airy and clean
Adina-Elena
6 months ago
10.0
State of the art architecture and hospitality. The details of the Riad are at the level of the palaces that you visit in Marrakesh - an extremely rich history and attention to detail. Every place of the Riad is very well thought and has a unique atmosphere - from the entrance to the interior courtyard where you eat, to the rooftop with the pool and of course the rooms. Everything was very confortable and had a calming feeling, much needed when you arrive from the busy streets of Marrakesh.
Noelle
6 months ago
8.0
Le cadre est magnifique et le personnel très accueillant et professionnel Accès facile car le taxi peut déposer les client assez proche de l’établissement et on ne doit pas traverser la moitié du souk avec ses bagages
Cons: Les chambres (à l’entrée) sont sans fenêtre donc pour moi, ça vaut la peine de payer un peu plus cher et prendre une catégorie au-dessus
Daniela
6 months ago
10.0
Excellent riad, trés bien situé prés de porte de la medina. Un jardin splendide ou on prend le pétit dej delicieux. Le soir une fois par semaine il font un concert de musique locale et internationale. Des decorations d’origine superbs! Le riad est trés bien entretenue et garder dans son propre jus!
Cons: Si je dois dire qqchose, les salles de bain peuvent être mieux entretenus, peut être un peu renovés. Mais en tout, je garde un trés bon souvenir de cet magnifique riad.
Nakisa
6 months ago
8.0
We hadden de berbere suite met een heerlijk terras. Daar hebben we enorm van genoten; ruim, rustig en prive. Het hotel zelf is een ware bezienswaardigheid; prachtig! We hebben een avond er gegeten en het was oke; er was live muziek en dans wat wel erg de moeite waard was.
Cons: Cappuccino bij ontbijt zou ik erg gewaardeerd hebben. Nu moest je bijbetalen. Taxi via hotel liet ruim een uur op zich wachten. Je kan beter zelf een taxi op de airport nemen.
Marilyn
6 months ago
9.0
Joy
6 months ago
10.0
The Riad Palais Sebban is a beautiful,calming space and in an excellent location. From the moment we arrived we were looked after by everyone who works as they make your stay as comfortable and enjoyable as possible. The food the hotel offer is great and plenty of vegetarian options. The reception/concierge are very knowledgeable and provide great advice about what to do in the area and how to travel to places. I’d recommend booking a taxi with them if arriving to Marrakech airport, instructions are easy to follow and only £15
Cons: There wasn’t anything we disliked about the property.
Rejaa
6 months ago
9.0
Marie
6 months ago
9.0
Antonio
7 months ago
10.0
Muy bonito, muy bien situado y muy buena atención.
Kirby
7 months ago
10.0
It was so beautiful. It greatly exceeded our expectations. And the location was perfect. Staff was very friendly and helpful.
Robin
7 months ago
10.0
Karine DUHAMEL
7 months ago
9.0
Michelle
7 months ago
10.0
The riad is in an excellent location and the property is beautiful. A wonderful escape from hustle and bustle of the city. The staff were very friendly and very helpful. We had a large group and everyone was very happy with the Riad. Dinner and Breakfast were lovely. It was a great start to our Moroccan Adventure. I highly recommend this property.
Diana
7 months ago
10.0
The Riad was beautiful!! It was definitely an oasis inside the busy medina. The service was excellent. A quick breakfast was prepared for us because we were leaving at 5:30am. Transfers to the airport was prearranged and on time. We were helped with our heavy bags.
Cons: The Riad was so beautiful but I think we missed some of it's features due to our short stay.
Chederli
7 months ago
10.0
GORGEOUS place. Beautiful gardening/flowers surrounding all the common areas; beautiful architecture everywhere you go; attentive, friendly staff; very clean, well-kept room. Delicious buffet breakfast. On a quiet street but still close to several points of interest. Such a great value!!
sandra
7 months ago
9.0
Emplacement et la beauté du Riad
Paul
7 months ago
10.0
Fabulous fabulous staff. We were welcomed and treated like old friends. Such kindness and warmth. Will definitely be back.
Jérôme
7 months ago
9.0
Sarah
7 months ago
10.0
The courtyard is beautiful, we loved having breakfast there and coming back to relax at the end of the day. Excellent location, highly recommend.
Pin
7 months ago
10.0
Lieu magnifiquement restauré
Patricia
7 months ago
10.0
The property was more beautiful than the pictures on the internet and the staff was very friendly and helpful!
Rebecca
7 months ago
8.0
Beautiful surroundings and quiet in the centre of Marrakech. Lovely area, beautiful building, great location, spacious
Cons: Lack of natural light in our room. Felt very dark
Lynne
7 months ago
10.0
This Riad really is a gem Such a beautiful building in close proximity to most main attractions The food was delicious and the staff couldn’t have done more to make me feel welcome. Thank you
Cons: Nothing
Begoña
7 months ago
9.0
Emile
7 months ago
8.0
Arménio António
7 months ago
10.0
Tudo
Martinez
7 months ago
10.0
Nos alojamos solo una noche, pero fue suficiente para enamorarnos del lugar. El riad es precioso, con una decoración cuidada al detalle y un patio con piscina que parece sacado de una postal. Al llegar, nos recibieron con té y pastas de bienvenida en ese mismo patio, un detalle que nos encantó. La habitación era muy espaciosa, con una cama muy cómoda, muchas toallas disponibles y todo impecablemente limpio. Teníamos que salir muy temprano (a las 7 de la mañana) y, aun así, nos prepararon una bolsita con fruta para el camino. Un gesto que demuestra el nivel de atención y cariño que ponen en cada detalle. ¡Recomendadísimo!
Philip Vejrup
7 months ago
8.0
Federico
7 months ago
10.0
Il Riad è una perla che non ti aspetti di trovare nel caos di Marrakesh. Patio centrale meraviglioso e piscina stupenda. Fa venire voglia di rimanere tutto il giorno lì a rilassarsi. Posizione perfetta, davvero comodo per muoversi verso tutte le attrazioni principali, con una fermata dei taxi a soli 5 minuti a piedi.
Cons: La nostra stanza purtroppo non aveva nessuna finestra che affacciava sull'interno o che comunque potesse essere aperta con facilità. Questo rende la camera un po' maleodorante dal momento che rimane sempre chiusa. Si poteva aprire solo la porta che dà direttamente sul letto quindi abbastanza scomodo. Sarebbe utile aggiungere una luce all'interno della doccia perchè praticamente ci si fa la doccia al buio.
Catherine
7 months ago
10.0
I absolutely loved this riad and hope to stay here again in the future. It’s a very beautiful, clean, calm and relaxing place with great facilities and wonderful staff.
Thursday's Child
7 months ago
1.0
This is a building renovated in some style over the last 20 years from a ruin by its French proprietors.
Cons: My stay was ruined by the unwelcome spectacle in the foyer of a male member waiter repeatedly beating a female cleaner and harrassing her no matter where she went to escape. When I drew this to the manager's attention, he said that men in Morocco believe they can treat women this way and that she was divorced with a young baby (deserving then?). The waiter and cleaner were summoned to his office and then went straight back to work, with the waiter giving me the evil eye. In Europe, this would have merited instant dismissal and very probably police intervention, but Morocco clearly works in very different ways. I remain shocked by what I saw, and perhaps more so by the condoning of this aggression by the manager.
Soleils
7 months ago
10.0
Girts
7 months ago
9.0
Perfect riad with wonderful historical touch and a secret internal garden! Bery supportive and positive staff. Very good location. And (!) - best breakfast amongst the 4 places we stayed during the trip. Can recommend!
Eva
7 months ago
8.0
Olivier
7 months ago
9.0
Merci à toute l’équipe qui a su faire face avec adaptation à quelques déboires techniques du à de fortes pluies plutôt rares ici.
Facundo
7 months ago
8.0
Laurine
7 months ago
9.0
Adeola
7 months ago
10.0
Suzi
7 months ago
9.0
Luisa
7 months ago
7.0
Fiquei em um dos poucos quartos espaçosos, a maioria era bem pequeno e escuro. Área da piscina e café da manhã bem bonitos.
Cons: Chuveiro fica num buraco escuro. A entrada do hotel estava em obras e causou impressão ruim. Funcionários um pouco atrapalhados.
Giancarlo
7 months ago
9.0
Paula
7 months ago
8.0
Unas zonas comunes preciosas. Un piscina exterior súper agradable.
Cons: La pega que le pongo es que nuestra habitación estaba en una planta baja, a la altura de la calle, por ese motivo no entraba el sol y además de la falta de luz natural, se sentía humedad.
elisabet
7 months ago
9.0
A simply beautiful understated hotel. An oasis of calm within the souk walls.
May
7 months ago
10.0
Beautiful property , great location Amazing staff, everyone was extremely helpful and polite We will definitely come back .
Cons: Nothing It exceeded our expectations.
Çiğdem
7 months ago
9.0
kekleri efsane
Cons: yumurta çeşidi daha fazla olabilirdi
browngirl1
7 months ago
10.0
Just returned from a perfect Spring break in Marrakesh. This Riad is breathtakingly beautiful, quiet and perfect in all ways. We had some wonderful meals and enjoyed beers on the many terraces. The staff team were super friendly and helpful. This is our 2nd visit and we cannot wait for the third!
Charlotte
7 months ago
10.0
Stunningly beautiful, calm and quiet
Cons: Everything was perfect - no complaints at all
Bryanna
7 months ago
10.0
Literally everything. Service, cleanliness, it is beautiful, and the food is wonderful !
Carla
7 months ago
10.0
E
7 months ago
10.0
Wat een prachtige Riad. Ontzettend mooi ingericht en aangekleed, tot in de puntjes verzorgd. Zelfs het ontbijt ziet er fabelhaft uit en is voortreffelijk.
Cons: Rien
Krystal
7 months ago
10.0
Ryan
7 months ago
10.0
Beautiful riad in the heart of Marrakesh. The staff went above and beyond to make our stay wonderful and would highly recommend.
Juana
7 months ago
9.0
En general las instalaciones del hotel parecen de un cuento mágico, son hermosas. El restaurante es genial, el desayuno el mejor del viaje. Esta muy bien ubicado Lo único es q el colchón y la humedad si eran un poco incómodos, pero Para una noche es recomendable
Gary
7 months ago
9.0
This is my 3rd stay here and with so much choice in Marrakesh that should speak volumes. There are many beautiful places to stay of course but I love the traditional Moroccan decor and the original Palace in which the Riad is situated is really beautiful. There is enough space to relax and the rooftop has great views over Kesh and the mountains. The staff are very friendly and the restaurant in the Riad is excellent and a welcome break from the hustle and bustle of the medina. There is also a liquor lisence which lots of places don't have so one can enjoy a glass of rosé by the pool. There is also a second little pool on the roof which is great for little ones. The access to the Riad is also fantastic being a short walk from one of the entry points onto the medina which makes everything so much more convenient. If you have small children then book a room overlooking the courtyard so you can have a quiet dinner while they sleep and you can hear them.
sahil
7 months ago
10.0
Karoly
7 months ago
10.0
grace
7 months ago
9.0
This is a stunning riad, everywhere you look there is something beautiful. The staff were all incredibly friendly and helpful, made us feel completely at home. Breakfast was nice, and we ate a couple of times in the hotel and the food was great.
Cons: Our bedroom was lovely, but there was no storage drawers at all, which meant our room was untidy for our stay as we were living out of our suitcases. There was shampoo and shower gel but that was it, I would have expected at least some body lotion and conditioner in a hotel of this standard.
Rise
7 months ago
10.0
It was an oasis in the Medina! As soon as you walked in there was beauty all around! We were treated with kindness and smiles from everyone!
Cons: Nothing
VINCENT
7 months ago
8.0
Personnel très agréable. Joli cadre, espaces communs très joliment décorés (typique) Calme Localisation facile à rejoindre en taxi ou à pied, idéalement situé dans la Medina sans être en plein cœur (facile à retrouver si on est perdu)
Cons: Confort du lit ok mais pourrait être amélioré
Michael
7 months ago
10.0
guido
7 months ago
9.0
Ambiente e staff
Dorit
7 months ago
10.0
De Riad is een sprookje, heel sfeervol en een heerlijke plek om even bij te komen van de drukte van de medina. In het restaurant op de schitterende grote binnenplaats bij het zwembad of op een van de dakterrassen. Het restaurant is uitstekend, een echte aanrader en de staf heel vriendelijk en behulpzaam
Marcel
8 months ago
9.0
Linh
8 months ago
6.0
Nice authentic feel to the hotel, but also a bit rundown. Most of the staff were very accommodating, but also some were quite slow.
Fiona
8 months ago
10.0
The service is fantastic. Such lovely staff - welcoming and attentive. The Riad is simply stunning in design with amazing rooftops and central patio area.
Cons: Nothing - I loved my stay here and will come back.
Angelika
8 months ago
9.0
Sehr weitläufiges wunderschönes Riad in der Medina. Alles zu Fuß erreichbar. Mehrere sehr schöne Dachterrassen zum Erholen mit schönem Blick. Wirklich hervorragendes Frühstück, insbesondere abwechslungsreich, nicht wie auf unserer weiteren Tour jeden Tag das gleiche Angebot.
Cons: Unser Zimmer, das jedoch sehr schön und groß war, lag in der Nähe des Eingangs, dadurch war es teilweise recht laut.
Jane
8 months ago
10.0
LOVED my room overlooking the courtyard. Loved the food. The staff were GREAT.
Lauren
8 months ago
10.0
Leah
8 months ago
10.0
Best location, gorgeous breakfast, amazing staff. Everything about this place is perfect. I'll be back..
Jatin
8 months ago
10.0
Nicole
8 months ago
7.0
Super Lage, eine Oase
Tatiana
8 months ago
9.0
Tatiana
8 months ago
9.0
AMANDA
8 months ago
10.0
Cadre exceptionnel
Stella
8 months ago
10.0
Breakfast was good, nice location of the hotel, very beautiful interior inside of the riad
Cons: Everything was nice
Jessica Bongulielmi
8 months ago
9.0
L'estetica del Riad, con i suoi colori vivaci e gli ornamenti ricercati, dà l'impressione di soggiornare in un vero e proprio museo d'arte. La camera è spaziosa, la posizione del Riad è ottima e lo staff è gentile e accogliente. Il terrazzo, il cortile interno con fontana e piscina al rooftop rendono questo Riad un must da vivere.
Cons: Quando siamo arrivate, non era chiaro come funzionasse il check-in a causa della mancanza di istruzioni e segnaletica, probabilmente per l'orario intorno alle 19:00 nel periodo di Ramadan.
Caroline Olner
8 months ago
10.0
Everything. The building, the staff and the food.
Cons: N/A
Kees
8 months ago
8.0
Christian
8 months ago
8.0
Architecture Authenticité
Humberto
8 months ago
8.0
Um dos riads mais lindos de nossa viagem pelo Marrocos. De fato, é mais bonito do que algumas atrações turísticas de Marrakech. O pátio interno é deslumbrante e recomendaria ao menos um jantar ali. Café da manhã é muito farto e gostoso. De todos os riads que ficamos foi o único a oferecer café da manhã no sistema de buffet. Ponto negativo: algumas áreas do hotel precisam de um restauro, pois o azulejo está gasto. A iluminação do quarto em que fiquei poderia ser um pouco mais forte.
Agnieszka
8 months ago
10.0
A beautiful setting for the breakfast. Many local dishes to taste.
Cons: More local breads to taste for breakfast. Mint tea would be nice.
Aurore
8 months ago
10.0
Un personnel accueillant et professionnel Le cadre est magnifique Les plats délicieux
Caroline Olner
8 months ago
10.0
My second stay, as I wanted to bring more friends to experience the beauty and excellence of the Riad Palais Sebban!
Cons: N/A
DANIEL
8 months ago
10.0
Très vieux palais rénové de façon exceptionnelle. Accueil parfait, personnel aux petits soins et restauration de qualité.
Suzanne
8 months ago
10.0
Tout ! Un véritable paradis ! Sérénité, calme, bien-être. Personnel au top. D'une gentillesse !
Cons: Rien !
Costa
8 months ago
9.0
Le personnel est adorable, l’emplacement parfait à côté de tout. Le cadre est chaleureux et magique. Merci pour ce bel accueil
Cons: Problèmes de canalisation dans la salle de bain
Esther
8 months ago
8.0
Als een sprookje. Heel mooi. Overal waar je keek mooie hoekjes.
Cons: We hadden een ontbijt to go want we vertrokken vroeg naar de woestijn. Was prima, maar simpel en geen drankje erbij. Zou beter kunnen. 😉
Colleen
8 months ago
10.0
Amazing
Mamandeep
8 months ago
10.0
sharon
8 months ago
10.0
Ideale locatie, heel vriendelijk en behulpzaam personeel, lekker eten en vooral prachtig en rustgevend ingericht! We kregen zelf een gratis massage aangeboden!
Cons: Niets viel tegen!
Laila
8 months ago
10.0
Vakkert flislagt & dekorert med alle fasiliteter. Nye åpenbaringer i hvert rom eller uteområde du går inn i. Mulighet for avkjøling i svømmebassenget og flotte terrasser med fargerik beplantning. God mat & serviceminded betjening. En oase i medinaen. Perfekt for å slappe av!
Cons: Ingen ventilasjon eller varme på badet vi hadde så ble fuktig og ikke mulig for å få tørka noe
Jessica
8 months ago
9.0
Beautiful property with perfect location.
Cons: We go a very bad room at first, dark with a strange smell. We complained directly and was promised a better room next day, which was true and we got a superb room. Would have preferred not to have to sleep the first night inte the bad room.
Catherine
8 months ago
10.0
Fantastic riad with truly beautiful courtyards and terraces. The roof top terrace has brilliant views Excellent breakfast Friendly staff Comfortable room Great location
Cons: Liked everything
Jack
8 months ago
9.0
Yohan
8 months ago
10.0
La localisation, la beauté du Riad, la gentillesse du personnel
John Dherick
8 months ago
10.0
Borja
8 months ago
10.0
Eugenia
8 months ago
10.0
Cecile
8 months ago
10.0
L’accueil et j’ai apprécié la propreté Tout est parfait Petit déjeuner super Pratique le restaurant à l’intérieur et j’ai très bien mangé. J’ai eu la chance d’assister à un concert
Marie
8 months ago
8.0
monica maria
8 months ago
7.0
la decoración, el impresionante patio que tienen, la ubicación y el personal
Cons: desayuno podría estar mejor atendido las toallas muy viejas y deshilachadas
Heather
8 months ago
10.0
Everything at Riad Palais Sebban exceeded our expectations! It was by far the most beautiful place we stayed in Morocco. The staff were all super friendly and helpful and the decor was breathtaking. We had lunch, dinner and breakfast there and were impressed with all meals. The trio of hummus was a favorite. Our room, Volubilis, was so beautiful and huge. It was located above the bar and courtyard so it was slightly noisy but I always travel with ear plugs so this was not a problem at all for sleeping. It is a bit cool with no heater so definitely pack some pj's and you should be fine. I spent so much time researching a traditional Riad in Marrakesh and I couldn't recommend this Riad enough. It was certainly a memorable part of our trip and I would return again.
Cons: A little hard to find reception. Instructions near the entry would be super helpful but we were able to find it eventually with the help of cleaning staff.
Franck
8 months ago
1.0
Le cadre
Cons: Pas de TV dans les chambres Pas de fenêtre dans les chambres Check-in « Le petit déjeuner est à 7 heure » Le lendemain matin « Le petit déjeuner est à 7 heures mais il est prêt à 7h30 » Quand ton excursion commence à 7h30..
Raissa
8 months ago
10.0
Riad stupendi , spazi esterni molto curati! Personale attento, accogliente e in grado di soddisfare ogni richiesta. Ottima posizione per visitare Marrakech.
Cons: Non è stato possibile spegnere la ventola del bagno della camera.
Nasrin
8 months ago
9.0
Margaret
8 months ago
10.0
Miguel S.
8 months ago
8.0
Koen
8 months ago
8.0
Raquel
8 months ago
10.0
Beautiful Riad, clean luxurious
Koen
8 months ago
9.0
Prachtige lokatie. Erg vriendelijk personeel
Cons: Veel lawaai ‘s avonds
516zoel
8 months ago
4.0
The Riad itself is certainly beautiful. I can not deny that. The rooftop is lovely and option of pools (although we did not use the pools) I imagine a welcome relief in warmer weather. Waiting staff helpful and friendly. However... This was a trip for my husband's 40th birthday and was supposed to be very special so I booked the highest grade room - a suite with a terrace. I caveat this review with the fact I have stayed in MANY 5* hotels due to my job, and many hotels in general, and know where service and price should sit on these gradings. I also add that the * rating differs - some sites show 4* some show 5* for this Riad. On arrival we were shown our room "with terrace" to find our terrace in fact in a state of rubble, along with a worker with a power-breaker drill working on it. This wasn't even acknowledged when we were shown the room - our patio doors had been covered in a frosted plastic to veil the view of the rubble and our "terrace" was indicated to be outside and up some stairs (actually just part of the whole communal terrace), overlooking the ruined Riad next door. We had to raise this with reception, who immediately knew the issue (almost in a "oh ok, you've noticed what we hoped you wouldn't"), and agreed to move us the following day and provide a free Hamman/Massage each (worth 900 drh - on paper but as you get a free massage anyway, less...). I then discovered the floor to the bathroom was wet and realised this was a leak from the toilet causing a substantial puddle in the centre of the bathroom, unavoidable to walk through if you use the toilet. We informed staff and left out key when we went for dinner, on return were told there was no issue and the key was handed back to us. We went to our room to find the puddle still there and could hear the dripping from the cistern. Having been up since 3am to catch an early flight, we went to bed as we felt defeated and knew we would move rooms the following day. Of course we both forgot this situation half-asleep and subsequently found ourselves accidentally wading through toilet water on mid-night trips to the loo, pretty disgusting, accompanied by a sulphuric stink from drains every time we used the sink or shower. We moved room the following day. The new room was beautiful in many way, but this is not 5* or even 4*. The shower tap connections hanging from the wall, the plugs did not work in some locations, the grout and sealant is missing, the bathroom walls show damp staining, the water pressure is pitifully low, and one air conditioner/heater was not working. This is not "shabby charm", I know the difference. Breakfast: a complete mess. The coffee machine constantly leaked, the tables left messy after other had left and not re-set, often being handed the elements - a napkin, clean coffee cup etc - well after we'd sat and managed to find a clean plate from a stack on a shelf. The actual food was ok but uninspiring; cakes, bread, cheese (which was looking curly and dry by the third day!), fruit, no explanation of what things are and again not living up to the price or hotel grade. We kept trying to see the positives and embrace the differences in new experiences, however we saw other guests raise concerns, some even cutting short their stay, which fortified our belief that our concerns were legitimate. Despite this we tired to make the best of it until we checked out... where I finally lost all positivity. The invoice we received was a) inclusive of our first night "room with a terrace" at full price and b) the hotel displays a tariff sign for rooms by the front desk. and our price was inflated to almost 1/3 more than this rate. On querying this, we were told 1) it's an outdated sign, then 2) this is only the rate if you book direct (we did), and finally 3) this is the rate if you walk in off the street looking for a room (difficult if you're booking from London!). We asked for the manager and told he wasn't there and they were not sure when he would be. We stood our ground and said we'd wait. He turned up shortly after. 15% discount (625 dhr) for the leaking toilet and stinky drains, plus reminded of our complimentary Hamman/Massage (worth noting you get a free 30 min massage included as standard) for the lack of terrace. We still ended up with a price still above the displayed rate on the sign and more than the price our friends paid for a suite without terrace (which is what we had since didn't have a terrace as it was rubble, and our friends didn't have a leaking toilet/smelly drains)... and only for that one night. In short - ending up paying the going rate for a suite without a terrace without any issues. The room we had on the first night was inhabitable for anyone due to the building works and the matter should have been addressed immediately when we arrived as "Your room has an unexpected issue with the terrace and plumbing due to the heavy rain, resulting in building works and drainage issues, we are very sorry BUT we don't want to let you down and you need a bed tonight, so stay/camp out in this room for the night for free and we will give you a great room tomorrow" not left to us to raise issues and fight our corner. I have since compared the rate we paid in GBP to find it above a nightly rate for 1) a suite in a 5* hotel I have stayed in overlooking Lake Lugano in Switzerland, and 2) a suite at the Malmaison in Central London. The quirks of Morocco are plentiful and charming, but not at prices that compare to these locations. 5* hotels offer amazing customer service and always ensure customers leave feeling they've had a luxurious experience where their comfort and experience comes first. It's uncomfortable to raise problems, on a 3 day trip you do not want to have to manage problems or even move hotels, and it is even more uncomfortable forced to address problems only to find yourself debating the obvious and negotiating recompense, repeatedly. It's left a bitter taste of what should have been a very special trip. There were repeated opportunities to rectify the situation. I am an understanding person of things outside a hotel's control, and a reasonable response would have given me cause to leave a much better review even with the issues.
Nercy Karelyn
8 months ago
8.0
La instalaciones tradicionales, cena show estupendo a la llegada, Hammam, buena atención de los propietarios, como de los empleados. Nos enviaron un taxi al aeropuerto para recogernos y los mismo a la salida.
Netani
8 months ago
8.0
Setting was amazing and very typical.
Cons: Breakfast was okish, nothing special.
celine
8 months ago
10.0
Tout, le décor, l'ambiance, l'atmosphère, le cadre.
RAYMOND172
8 months ago
9.0
Le logement est magnifique et nous avons été bien pris en charge. Le petit déjeuner était varié et de bonne qualité. Service de restauration sur place ainsi que massage. Literie de qualité
Cons: nous avons eu beaucoup de pluie et je pense que cela a engendré quelques odeurs de remontées dégout dans notre salle d'eau
Nicolas
8 months ago
8.0
tres belles chambres, tres beau riad, personnel aux petits soins.
Cons: seul probleme, c est les chambres qui donnent sur la terrasse ou il y a le bruit de la piscine et des gens qui sont en terrasse.
Laurent
8 months ago
10.0
YOUNGSAM
8 months ago
8.0
Madeleine
8 months ago
9.0
Super Riad mit tollem Frühstück und freundlichem Personal!
Marco
8 months ago
9.0
Stile marocchino
Cons: Pulizia non impeccabile
Maria Guadalupe
8 months ago
10.0
The rooftop is amazing and the staff is friendly and helpful. Enjoyed dinner there and the chicken tagine was one of the best I had in Morocco. Breakfast was diverse and good.
Sylvain
8 months ago
7.0
Cet établissement est vraiment un palais magnifique avec de belles décorations et terrasses sur les toits. Plutôt bien placé
Cons: La chambre donne directement sur une petite cour via une baie vitrée (il faut donc fermer les rideaux pour s'isoler même en journée) et ce n'est pas la seule chambre de ce type. Personnellement cela ne m'a pas gêné mais il est bon de le signaler. Un rapport qualité/prix qui me semble un peu élevé, on sent que l'on paye un peu le standing du palais qui est grand et qui doit être couteux à entretenir! Une tâche de sang sur un drap
Pradip Kumar
8 months ago
8.0
Shirley
8 months ago
8.0
Beautiful ornate surroundings with gorgeous flowers. Great to stay in real Riad. Very helpful friendly staff
Cons: Authentic bathrooms but a little dark
Nuria
8 months ago
10.0
Espectacular. El personal molt amable i atento. Bin menjar. Ubicadíssim i les habitacions… són wow. Un autèntic palau.
Laura
8 months ago
10.0
This Riad is absolutely stunning. The staff were amazing. Would return for longer. They serve a yummy breakfast which is included with our stay. We also enjoyed a great dinner there. It was a wonderful experience.
Cons: It's noisy at night depending on where your room is located. Nothing ear plugs can't fix for light sleepers!
Drewett
8 months ago
10.0
Beautiful Riad with stunning architecture and decorations, and flowers and birds everywhere. Staff all very friendly and helpful without being intrusive. Food excellent. Great location 5 minutes from Jamaa el fna square and souks.
Grégoire
8 months ago
10.0
Hôtel parfait, personnel très gentil et à l'écoute. Très bon emplacement, proche de la Médina, légèrement en dehors, donc tranquille
Ella
8 months ago
9.0
Jaw droppingly beautiful Raid! It feels very traditional and well cared for. The staff were all very helpful and friendly. The location is perfect distance from the busy market streets and resturarants. Only small negatives was that we asked for twin but got a double and there was no water on the last morning when we got up early but we didnt have time to notify as in a rush for our bus!
Anna Daura
8 months ago
8.0
Es un riad bonito,un poco estilo andaluz.Hay 2 piscinas y un bar. Personal perfecto.
Cons: Había humedad en el baño, manchas en la pared.
David
8 months ago
10.0
Savvakis Yianni
8 months ago
4.0
The property is not as advertised at all Quite run down and tired
Cons: The so called prestige Room had the bathroom behind the bed with no door no privacy terribile the rooms were small
François-Xavier
8 months ago
10.0
Lovely staff! Gorgeous architecture! Comfortable room
Tammy
8 months ago
10.0
The entire Riad is so beautiful, each of the lobbies, the rooms, and the roof top bar. The staff were all fabulous and the food amazing! Couldn’t recommend this place more.
Patrick
8 months ago
10.0
Riad magnifique, à côté de la koutoubia,, un bijou, dur de trouver mieux. Merci monsieur Bean, hâte de revenir.
Gaynor
8 months ago
10.0
Starts From
$214.00 / night
43, Derb Moulay Abdellah Ben Hssein Laksour, Marrakech, MA
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