Hotel Berna
Chain: Not Available
Description
Convenient Location near Milan Central Station and Metro
Luxurious Rooms with Modern Amenities
Delicious Continental Breakfast and Dietary Options
Experience the convenience of Hotel Berna's prime location near Milan Central Train Station and Metro. Indulge in luxurious soundproofed rooms equipped with air conditioning, free WiFi, and satellite LCD TV. Enjoy complimentary tea, coffee, and snacks all day, along with free soft drinks in the minibar. Start your day with a delicious continental breakfast buffet featuring fresh fruit and pastries. Special dietary options are also available upon request. Just 4 metro stops away from the iconic Milan Cathedral, Hotel Berna is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay in Milan.
Sentiment Analysis
Excellent location
Friendly service
Good amenities
Popular Amenities
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Concierge service
Public transport tickets
Fruits
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Availability Side
Deluxe Double or Twin Room
Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-co...
Quality Double or Twin Room
Offering free WiFi and individual air conditioning, this room comes with an LCD TV and safe. Free soft drinks are available in the mini-bar. The room...
Superior Double or Twin Room
Offering free WiFi and individual air conditioning, this elegant and room comes with an LCD TV and safe. Free soft drinks are available in the mini-b...
Superior Single Room
Offering free WiFi and individual air conditioning, this elegant room comes with an LCD TV and safe. Free soft drinks are available in the mini-bar. T...
Quality Single Room
Offering free WiFi and individual air conditioning, this room comes with an LCD TV and safe. Free soft drinks are available in the mini-bar. The room...
Guest Sentiment Categories
Cleanliness
Several reviews mentioned cleanliness issues including stains on pillowcases and a dusty shelf.
Service
Overall positive sentiment with specific mentions of friendly and helpful staff.
Location
Multiple reviews praise the hotel's ideal location near central station.
Room Quality
Rooms are generally well-regarded, but some comments referenced older furnishings.
Amenities
Positive comments regarding the amenities including breakfast and room features.
Value for Money
Offers economical options and good quality for the price.
Food and Beverage
Breakfast praised for variety and quality.
Overall Experience
Many guests reported excellent overall stays and high recommendations.
Hotel Rules
Check-In / Check-Out Policy
Check In
12:00
Check Out
11:00 AM
Check In Start
12 AM
Check In Ends
3 PM
Hotel Policies
Hotel Important Information
Show LessIn the event of early departure, the entire amount of the booked stay will be charged. When booking more than 5 rooms, different policies and additional supplements may apply. Most rooms are located in the main building, while 16 rooms are located in the Berna Tower annex. The annex is located on the other side of the street and has a 3-star rating.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Reviews (4531)
TAJUNG
4 days ago
9.0
DARIO
5 days ago
9.0
Valeria
5 days ago
8.0
Øistein
6 days ago
9.0
.
Cons: .
Olga
6 days ago
9.0
Giorgio
1 week ago
8.0
Cortesia, pulizia, posizione
Cons: Struttura un po' datata
Rafat
1 week ago
9.0
Michel.f
2 weeks ago
9.0
Ali
2 weeks ago
10.0
ChingWen
2 weeks ago
9.0
Alessandro
3 weeks ago
8.0
NiMan
3 weeks ago
9.0
房間較小，碰上冬奧的緣故，價錢較高。早餐豐富，寄放行李方便安全。
Cons: 房間有點熱。
Inga
3 weeks ago
9.0
fabiola
3 weeks ago
9.0
Ariadne
3 weeks ago
10.0
Na chegada foi necessário trocar o quarto e fui atendida prontamente, os quartos são excelentes.
Cons: O banheiro é a cama ótimos, sem contar a possibilidade de consumir a água do frigobar sem pagar, muito bom. Super limpo e a localização ótima.
Krassimira
3 weeks ago
10.0
Sonia
3 weeks ago
9.0
Sonia
3 weeks ago
9.0
Colloqui
1 month ago
8.0
James
1 month ago
10.0
Great breakfast
Almeer
1 month ago
10.0
كل شي
Francesco
1 month ago
8.0
Aleksandr
1 month ago
10.0
Siraj
1 month ago
7.0
الشمري
1 month ago
10.0
Nounours
1 month ago
8.0
Le personnel très sympathique
Cons: RAS
Naomi
1 month ago
9.0
Amos
1 month ago
9.0
יחס הצוות. מיקום. ארוחת בוקר עשירה שהות נעימה
Cons: עיצוב מעט מיושן.
Paolo Berardi
1 month ago
8.0
La posizione
Cons: stanza eccessivamente riscaldata.
Gaetano
1 month ago
7.0
Posizione e staff
Cons: Essere stato dislocato in una a struttura di fronte
Aurea
1 month ago
8.0
I love the convenient location close to metro stations and can also walk to the metropolis.and the rooms spotless
Cons: In room 221 the main door(door knob)falls off I request for the maintenance to fix it as it’s for the safety of the next guest.
Alessandro
1 month ago
8.0
Hotel molto centrale, comodissimo per raggiungere qualsiasi direzione consigliato
Gheorghe
1 month ago
9.0
Hisao Ie
1 month ago
9.0
Anne
1 month ago
9.0
Posizione , gentilezza , disponibilità , pulizia , design della camera
Cons: Materasso troppo morbido
Dario Cuneo
1 month ago
8.0
chiara
1 month ago
8.0
Colazione eccezionale, camera singola di giuste dimensioni, pulita e accogliente, tutto un pò datato ma ben tenuto, la moquette è la cosa che sarebbe da sostituire
Cons: Moquette
adil
1 month ago
8.0
Sergio
1 month ago
7.0
La ubicaci9n y el trato
Cons: Habitacion vieja y no muy limpia
Evgeniia
1 month ago
8.0
Close to Milan Centrale, good breakfast, clean rooms and common facilities, friendly staff. Free drinks in the room’s fridge - a nice touch:) Tea kettle and cup in room. WiFi worked properly. Keep in mind, main door is closed after 11pm for safety reasons
Cons: First time was difficult to find a doorbell behind Xmas decoration 😄😄 Pipes in bathroom were a little loose, maybe it has to be checked.
frep
1 month ago
2.0
Cons: Nella prenotazione non rimborsabile era specificata la possibilità del cambiamento data entro un preciso termine, ma non è stato possibile effettuarlo perché la struttura non hai mai risposto alle nostre reiterate richieste, ne' tramite questo canale ne' tramite mail dirette. Quanto specificato nei termini della prenotazione dunque non corrispondeva nei fatti. Pessimo!
Arah
1 month ago
10.0
Location, staff,food, room! Exceeded my expectations🙌🏻
Cons: Nothing
Jiman
1 month ago
9.0
좋은 위치, 만족스러운 조식. 직원들도 친절했습니다.
Cons: 와이파이 연결이 불안정해서 자주 끊어지거나 느려졌습니다.
Pasquale
1 month ago
1.0
Solo la posizione
Cons: Stanza superior piccolissima e strettissima, acqua doccia non calda, porta doccia rotta, phono rotto, aria condizionata ingestibile
Sanders
1 month ago
7.0
Very comfortable bed, clean room and facilities, friendly and helpful staff.
Cons: Inconsistent hot water in the shower.
Alex
1 month ago
10.0
Tutto perfetto: stanza pulita e dotata di tutti i comfort, staff gentile che ti accoglie con un sorriso e ottima posizione a due passi dalla stazione
ARHAB
1 month ago
8.0
Mads
1 month ago
9.0
alessia
1 month ago
9.0
Posizione pulizia camera
Cons: Un po’ fredda la stanza
David
1 month ago
10.0
Clean lovely staff and ideal location
Marcello
1 month ago
10.0
Fauser
1 month ago
9.0
Silvia
1 month ago
8.0
Jusepe
1 month ago
10.0
Bindiya
1 month ago
8.0
The room
Cons: No toileteries except for a basic handwash and shower gel. Expected more for a 4* rated hotel
Elena
1 month ago
9.0
Posizione e accoglienza
Robert
1 month ago
9.0
Good location and breakfast. Friendly staff. A good bar for a night cap.
Cons: Pleasant hotel. No downside.
Andreea
1 month ago
10.0
Am fost foarte mulțumită ca a fost aproape de gara centrală.
Cons: Nu există.
Marco
1 month ago
4.0
Ahmed
1 month ago
10.0
Tex
1 month ago
7.0
sumiko
1 month ago
10.0
出張での宿泊だったので中央駅付近のホテルを探していました。行く前は治安に不安がありましたが全く問題は無く中央駅からも近いし、周りには飲食店やスーパーもあって夕食や買い物をするのに便利でした。レセプションの方々を始め従業員の方々は大変親切で丁寧な対応でした。部屋には無料の飲み物が置いてありましたし朝食は種類が豊富で美味しかったです。私は利用しませんでしたがバールではハッピーアワーもやっていました。チェックアウト後に荷物を預かってもらい受け取った際にはお水を頂きました。また利用したいです。
Cons: 私の部屋は少し狭かったので大きいスーツケースだと不便かもしれません。基本的に綺麗に清掃してありましたが、シャワー室のポールなどに少し埃がありました。
Tatsuya
1 month ago
8.0
Soner
1 month ago
8.0
Tesisin konumu,temizliği,çalışanların güler yüzlü olmasını sevdik Odamız genişti
Cons: Tesis merkezi ısıtma ile ısındığı için oda sıcaklığını istediğimiz şekilde ayarlayamamak hoşumuza gitmedi. Odanın çok soğuduğu zamanlar oldu.Bir de bence artık otelin genel bir yenilenmeye ihtiyacı var
Xin
1 month ago
10.0
It is close to train station and metro. Room is big and comfortable.
Dani
1 month ago
10.0
MOHAMED
1 month ago
9.0
Boris
1 month ago
8.0
Nerida
1 month ago
10.0
Isotta
1 month ago
9.0
Angela
1 month ago
10.0
Uno dei migliori hotel in cui sia mai stata! Avevo chiesto una camera silenziosa perché tornavo da un lungo viaggio e il signore alla reception è stato gentilissimo. La camera era spaziosa, silenziosissima e pulita, il letto era davvero comodo. La colazione era fantastica, c'era un'ampia scelta di cibo e il signore che si occupava del servizio era disponibile e gentile. Tutto impeccabile! Inoltre, l'hotel è a due passi dalla stazione.
Cons: Niente!
Svetlana
1 month ago
10.0
A good hotel, close to the central train station but on a quiet street. This is not my first time staying here, and I like everything about it. I would happily stay here again.
Cons: Not the best Wi-Fi
Riantini
1 month ago
9.0
Proximity to train station.
Cons: None.
GIUSEPPE
1 month ago
10.0
Annie YILI
1 month ago
7.0
Location is very convenient. The hotel has provided the breakfast also very good too.
Cons: A little noise.
Matteo
1 month ago
9.0
Prezzo super economico rispetto alla media. Stanza pulita e molto carina. Accappatoio incluso. Colazione completa e ben servita .
Larysa
1 month ago
10.0
VERONICA N
1 month ago
8.0
Muy bueno
Cons: El ascensor pequeño
Sibyl
1 month ago
9.0
Das freundliche Personal, die Lage des Hotels und das reichhaltige Frühstücksbuffet
VOLKAN
1 month ago
7.0
Anex binalari 4 yıldız konforundan uzak
AZUSA
1 month ago
9.0
立地がとても良くて便利でした。 近くに品揃えの良いスーパーや 美味しいレストランもあり短い滞在時間に とても効率よく過ごせました。 スタッフの皆様も優しく、朝ごはんもおいしかったです。
Cons: 特になし。
VIRGINIA
1 month ago
8.0
The wonderful Osteria restaurant next to the hotel
Maria Helena
1 month ago
8.0
Café da manhã bom. Localização boa mas distante do centro histórico.
Cons: A chave de entrada no apartamento.
Marina
1 month ago
9.0
Location was good because it was close to central station and the metro. Breakfast was nice and a lot of options. Reception staff was really nice and made every request come true. Recommend.
Cons: I wanted more cosmetics in the bathroom. At least hand cream or body lotion. There was some loud banging in the morning.
Gladys Beatriz
1 month ago
9.0
LINDA
1 month ago
9.0
Breakfast was great; plenty of food and lots of fruit.
CHAN CHIA
1 month ago
9.0
Marek
1 month ago
8.0
Andrew
1 month ago
10.0
Ingeborg Ofstad
1 month ago
10.0
Raquel
1 month ago
9.0
Óptima localização e quarto agradável. Os funcionários foram sempre simpáticos.
Jaqueline
1 month ago
7.0
O café da manhã foi simplesmente PERFEITO! Muito bom e cheio de opções maravilhosas
Cons: No nosso check in fomos atendidos por um colaborador que nos atendeu de forma bem impessoal. Nem olhou em nosso rosto , não foi gentil , não usou de cortesia conosco. Havia outro funcionário que se mostrou mais gentil mas ele estava ocupado no momento .
Mira
1 month ago
10.0
David
1 month ago
10.0
Dániel
1 month ago
9.0
A személyzet nagyon figyelmes és kedves. A reggeli bőséges és választékos. A szoba rendkívül tiszta volt, a törülközőket minden nap cserélték. Az elhelyezkedés nagyon jó, közel a metró és a vonat, valamint a transzfer buszok a reptérre. Belváros metróval 4 megálló. Közelben jó éttermek, élelmiszerbolt.
Cons: Az egyik nap volt ez csak, hogy reggeltől a takarító személyzet zörgött, de szokásos, ezzel nem is lenne alapból baj, de később a szomszéd szobában egész délután fúrtak-faragtak.
M
1 month ago
10.0
iurii
1 month ago
4.0
Cons: Очень маленький номер
FATMA
1 month ago
5.0
Mohammed
1 month ago
8.0
الفندق موقعه ممتاز جدا بجوار محطة المترو الرئيسية في ميلان اذا ناوي تتنقل بالمترو او القطار باستمرار. انصح فيه بشدة. واذا بتبقى بس في ميلان فالأفضل تسكن حول الدومو
Cons: الغرف ضيقة جدا جدا جدا
hakibi
1 month ago
8.0
L’emplacement est idéal
Cons: Le lit n’est pas trop confortable
Laman
1 month ago
9.0
Ricardo
1 month ago
7.0
Cons: A insonorização do quarto
SAE
1 month ago
8.0
非常に清潔で広さも十分。また、ミラノ中央駅から徒歩5分ほどなので、ロケーションも完璧でした。値段もお手頃で、治安も良さそう。 女子大生の1人旅でしたが、便利で安全、リーズナブルで清潔、求めるものがすべて揃っていました。
Cons: 特になし
Mehmet Fatih
1 month ago
9.0
Konum çok iyi Odalar küçük ama oda ve banyo temizliği çok iyi Bornoz detayı mükemmel Çalışanlar güler yüzlü, yardımcı Kesinlikle tekrar geldiğimde kalacağım otel
Cons: Klima ara sıra çalışmadı
Tatsuya
1 month ago
8.0
SUKHYUN
1 month ago
9.0
위치가 너무 좋았습니다
Renato Marcio Carneiro
1 month ago
10.0
Apartamento bom, frigobar abastecido e com consumo livre, atenção do staff, café da manhã excelente (15 € por pessoa) mas que vale o que é cobrado. Um dos melhores cafés da manhã que já experimentei. Staff muito atencioso e profissional.
Cons: O elevador: muuuuito pequeno. Cabem 2 pessoas (em 3 fica apertado) com mochilas. Se for mala grande tem que fazer duas viagens. Box do banheiro: chuveiro excelente, mas o box é minúsculo. Minúsculo mesmo. Horário do checkout muito cedo. 11 horas, sem Conversa.
Dolors
1 month ago
10.0
Ingrid
1 month ago
9.0
Adrielle
1 month ago
10.0
Gostamos muito do hotel, a localização é muito boa, perto da estação central de metrô, tem vários restaurantes pertos, e até um pequeno mercado. Toda a equipe foi muito gentil, o café da manhã muito bom, com diversas opções. Quarto com chaleira elétrica, café, chás. E algo que gostei é que todos os dias eles reabasteciam o frigobar com água e era gratuita, até no checkout nos ofereceram água pra levar. Voltaria a me hospedar no hotel.
ADRIANO
1 month ago
9.0
Atendimento excelente. Funcionários prestativos e gentis. Localização excelente com restaurante bem próximo muito bom. As bebidas inclusas no frigobar , chá e café a disposição são diferenciais.
Caterina
1 month ago
8.0
Oramai sono ..cliente,ci ritorno volentieri per la posizione molto comoda anche per l'accoglienza.
Ivor
1 month ago
10.0
Been coming here every year for 4 years now. This was my first time in the 'tower' (the annex opposite the main hotel) and I was, if anything, even more impressed with the room here. Friendly helpful staff and a great location (near Centrale and just 3 metro stops from the quadrilatero. Couldn't be better.
Roberto
1 month ago
10.0
Gentilezza e colazione
Cons: Nulla
Luca
1 month ago
8.0
Giuseppe
1 month ago
9.0
E’ un 4 stelle un po vecchio ma direi accettabile
Cons: C’era il bagno e non il box doccia
Philip
1 month ago
8.0
Very friendly and helpful staff. Large sized rooms. Convenient for Central station
Cons: Bathroom a little dated and difficult to use shower
Anna
1 month ago
9.0
Мені дуже сподобався номер, в якому я була Затишний, зручне ліжко і хороша ванна. Місцерозташування готелю було дуже зручне, всього три станції метро до Дуомо ді Мілано, і метро в хвилині від готелю. Я дуже задоволена, а персонал взагалі дуже привітний та готові допомогти і порадити щось. Сніданки в готелі просто ТООООП, великий вибір їжі, і дуже смачні десерти :)
Cons: Все було чудово. Нічого негативного немає.
merrynp635
1 month ago
6.0
Excellent location near the train station makes this a popular choice for travellers. The well presented breakfast with extensive and appealing choices adds to the package. BUT…one hole in a sheet could be an oversight of a busy house keeper, not four! Why put a holy sheet on a bed? Big disappointment.
Natalja
1 month ago
9.0
Месторасположение прекрасное, персонал очень дружелюбный, заселили раньше времени. В номере чисто, есть все что нужно, и даже бесплатно мини-бар.
Cons: Кофе невкусный, завтрак тоже не очень вкусный.
Bruno
1 month ago
6.0
Mpko Cyril
1 month ago
10.0
Great
Cons: Nothing
Walsh
1 month ago
10.0
Staff very helpful
Mejri
1 month ago
8.0
Valerio
1 month ago
10.0
Stanza pulita ed accogliente, personale molto attento e premuroso. Colazione ottima
888travel
1 month ago
10.0
The hotel is <5 mins walk from the main station on a brightly lit street with many other hotels and some restaurants. Lovely friendly lady checked me in. Room was great - old fashioned but well equipped and warm. Shower bath with 2 attachments and jets. Tv with English news channels. Kettle, safe. Breakfast was amazing (with a lot of cakes and chocolate mousse if that’s your thing). Great value at £65 per night. It took about 35 mins to walk to the duomo. On the first night I ate at the Osteria a couple of doors away which was very good. Only gripe was €10 pp per night tourist tax. This is the rate for 4 and 5 star hotels and although the Berna markets itself as 4 star, it is probably 2,5/ 3 star at best.
Giorgio
1 month ago
10.0
Staff were excellent
Cons: Nothing
DIEGO AUGUSTO
1 month ago
9.0
Limpeza e café da manhã são excelentes.
IRENE
1 month ago
9.0
Wir haben gekreigt, was wir suchten. Hotel in der Nähe des Milano Centrale, recht günstiges Zimmer für eine Übernachtung. Wasserkocher im Zimmer mit Tee- und Kaffebeuteln, kleine Minibar zum Kühlen, sauberes Badezimmer, bequemes Doppelbett, Laminatboden. Unser Zimmer hatte zusätzlich ein Sofa. Sonst ist das Hotel halt etwas altmodisch. Wir hatten schon lange keinen soooo freundlichen Rezeptionisten mehr. Er gab Tipps, zeigte den Stadtplan, war überaus freundlich und hatte auch einen Witz auf den Lippen. Endlich mal wieder jemand der diese Arbeit mit Herzblut macht.
yueli97
1 month ago
10.0
I was enchanted by this hotel. The location is perfect, right in the heart of Brera, with easy access to all the main attractions. The hotel is elegant and modern, with spacious and beautifully furnished rooms. The staff were exceptional, always available and friendly.
Maria
1 month ago
8.0
Proximidade com a Milano Centrale, comodidade e conforto
Cons: Nada
stefania elice
1 month ago
10.0
Foarte curat și personalul primitor
Alice
1 month ago
8.0
Massimiliano
1 month ago
10.0
Noriko
1 month ago
9.0
水周りが綺麗に改装されていて使いやすかった。 チェックイン前にも関わらず、早くに部屋に通してもらった。
Cons: 正月で市税が普段より高かったこと。
Loh
1 month ago
9.0
Nice comfy bed, good security, decent breakfast
Cons: Shower can be more protected
ELENE
1 month ago
9.0
It is a very good hotel with a great location. From this location, getting around everywhere is easy and convenient. The room was clean and comfortable, and the breakfast was varied and delicious. The staff were attentive and polite.
Sanghwa
1 month ago
10.0
넓은 객실 위치 훌륭한 조식
Perry
1 month ago
8.0
Patricia
1 month ago
8.0
Location, bed and breakfast
Cons: The place needs a little bit of work.
Ivana
1 month ago
7.0
Roberto
1 month ago
8.0
Calderon Jimenez
1 month ago
10.0
Vincent
1 month ago
9.0
Personnel charmant, excellent séjour je recommande
Sala
1 month ago
9.0
Minna
1 month ago
10.0
Personale super cordiale e attento, colazione buona, posizione centrale facilmente raggiungibile dalka stazione fs centrale , Albergo tranquillo e camera pulita.
Cons: Era tutto perfetto
Marcella
1 month ago
10.0
Atendimento incrível, quarto ótimo, tem roupões, banheiro muito bom, café da manhã excepcional, localização incrível
Cons: Nada, fui tudo muito bom
Carla
1 month ago
9.0
Colazione eccellente, con molta varietà, perfino lasagne !! Personalmente le preferisco a pranzo o cena, ma per chi non le mangia spesso è una ghiotta occasione per togliersi uno sfizio alimentre
Cons: Per ora, nulla
Στάθης
1 month ago
10.0
Gardenia
1 month ago
10.0
Perfeita
Cons: Os funcionários do cafe da manhã otimos
Claudia Pereira
1 month ago
10.0
Excelente localização, café da manhã muito bom e todos muito simpáticos.
Cons: De nada.
zanirato
2 months ago
9.0
Gannon
2 months ago
10.0
Karen
2 months ago
10.0
Valentina
2 months ago
10.0
I would give 20 out of 10, if I could. Starting from the personnel, that is very nice, polite, friendly, respectful. These things matter! The room I stayed was a very well cleaned & maintained. You could see, that people take care of the rooms. The bed was comfortable! And I must say the tempreture in the room was excellent. It is diffciult sometimes to get a good temprature in the room, here I felt warm and cosy, it was just right. No noise, no strange smell in the rooms - all very well, no wierd sound of other rooms, it flet like a warm cocoon of peace. The bathroom was new and clean, no signs of mold or humidity. I loved that there was a blue light in the bathroom. Breakfast is probably one of the reasons I would like to stay in this hotel again - it was very good! You can find different types of food, coffee, tea, fruits, american, english of italian breakfast. I higly recommend!
Cons: nothing, i would gladly stay here again!
Argento
2 months ago
10.0
Elinora
2 months ago
8.0
ELENI
2 months ago
8.0
Ahmed
2 months ago
8.0
Viaggiatrice sognante
2 months ago
6.0
中央駅から近くとても便利で朝食は美味しかったです。
Cons: お部屋が狭くスーツケースを広げられなかった。
Yauheniya
2 months ago
10.0
The location was perfect for me as I used train station a lot . It was easy to reach Duomo and main attractions and malls. Breakfast was delicious and a lot of variety. Room was perfectly clean and had everything you need
Cons: Breakfast start only at 7am. As I had to leave for excursion one day and airport before 7am so I couldn’t have my breakfast .
Viaggiatrice sognante
2 months ago
9.0
中央駅から数分の近さ。朝食。
Cons: 無し
Anouk
2 months ago
10.0
La gentillesse du personnel, la chambre et sa baignoire, l'acceptation de mon chien, le petit-déjeuner, le garde bagages...
Cons: rien
Dan
2 months ago
9.0
חדר נוח, מזרונים נוחים, קפה שתיה קלה ועוגות הפתיעו אותנו בחדר..צוות אדיב ומסביר פנים. המלון ממוקם בסמוך לתחנת הרכבת.
Elena
2 months ago
8.0
Personale gentile, ottima accoglienza, con panettoncini e minibar in regalo. Ottimo anche il servizio bagagli compreso nel prezzo.
Vaidas
2 months ago
9.0
Tetyana
2 months ago
10.0
Narumi
2 months ago
10.0
Udi
2 months ago
10.0
Andrea
2 months ago
4.0
Yefferson
2 months ago
8.0
Carlos
2 months ago
10.0
Aliaksei
2 months ago
9.0
Massimo Severo
2 months ago
8.0
Monia
2 months ago
1.0
Luigia
2 months ago
9.0
luigi
2 months ago
7.0
Patrizia
2 months ago
7.0
Das Frühstück war ok
Cons: In den Zimmer war es viel zu warm. Die Heizung konnte nur bedingt reguliert werden. Unter 20 Grad war nicht möglich. Mussten die ganze Nacht mit offenem Fenster schlafen.
Florin Bojoaga
2 months ago
10.0
Vadym
2 months ago
10.0
David
2 months ago
8.0
Michael
2 months ago
10.0
Ideal location. Clean. Staff excellent and helpful.
Cons: Hotel can't be faulted. Maybe fix tv channels at a push.
Amina
2 months ago
10.0
I was very happy to stay at this hotel. The experience was lovely, and the service exceeded my expectations. Mr. Samir was extremely kind, attentive, and always willing to help. His professionalism and warm attitude made my stay truly enjoyable.
Wathamon
2 months ago
10.0
Close to the central station. The place is clean though a bit dated. For me the area is not like super sketchy at night as there are restaurants nearby (I didn’t get in super late tho!). Shower is good. Bathroom spacious with amenities prep. Staff are helpful and professional. BREAKFAST IS PERFECT!!!!
Adva Hila
2 months ago
9.0
Kasang
2 months ago
10.0
My stay was wonderful. I really liked everything about this hotel—the room, the staff, and the location were all excellent. The staff were friendly and helpful, and the room was comfortable and clean. The location was perfect for getting around Milan. Overall, I had a great experience and would definitely stay here again. Highly recommended.
Jessica
2 months ago
10.0
Personale cordiale, gentile e preparato.
Cons: Nulla
Riccardo
2 months ago
10.0
Serkan
2 months ago
9.0
Silvia
2 months ago
9.0
Buon hotel in zona stazione .Personale gentile e professionale. Stanza silenziosa. Colazione ottima.
Ewa
2 months ago
7.0
Rita
2 months ago
10.0
Francesco
2 months ago
8.0
EMMANOUIL
2 months ago
10.0
very good location,clear and hospitality
Galina
2 months ago
10.0
Прекрасный отель недалеко от центрального вокзала, но на тихой улице. Очень комфортные номера, вкусные разнообразные завтраки. Персонал выше всяких похвал! Недалеко есть неплохие рестораны, например Osteria Papa’ Nicola или miscusi
Cons: Подтекала ванна при ее использовании. Но нам это абсолютно не мешало
Claudia
2 months ago
9.0
Ottima posizione, camera pulita e molto accogliente, personale gentilissimo
Max
2 months ago
10.0
Гарне розташування готелю. Красивий інтерʼєр . Все працює в номері. Привітний персонал.
Cons: Потрібно чекати 15:00 для заселення. Це не дуже зручно. В душі коли миєшся вода змінює температуру :) добре що не в бік гарячої води:)
Cesar
2 months ago
9.0
Raquel
2 months ago
10.0
O café da manhã e a localização
Cons: Não há
Ella
2 months ago
10.0
Tubrod
2 months ago
9.0
Very clean, location is the best, 3minutes from train station
Denis
2 months ago
10.0
Rafael
2 months ago
10.0
Saliba
2 months ago
10.0
2 months ago
8.0
Alain
2 months ago
9.0
Hiedi
2 months ago
9.0
Location. Very close to the train station.
Cornelia
2 months ago
8.0
Yevhen
2 months ago
8.0
Greta
2 months ago
10.0
Dario
2 months ago
10.0
Danara
2 months ago
8.0
Очень удобное расположение - 7 минут пешком до Центрального вокзала. Завтраки замечательные, очень хороший выбор. Бесплатный мини-бар, чайник тоже очень порадовал. Самая удобная и комфортная кровать!
Cons: Вода в душе была прохладной, персонал обещал разобраться, но ничего не поменялось.
Stefania
2 months ago
6.0
Percivalmatos
2 months ago
7.0
O hotel é bom, boas instalações, conforto e localização
Cons: O Hotel junto ao Booking tem uma pegadinha. Não é ilegal mas é imoral. A gente tem uma viagem marcada, então é normal pesquisar os hotéis. Pesquisei no Booking e notei que esse hotel era 4 estrelas e com um preço ótimo em vista dos outros. Fiz a reserva e aí ao chegar no hotel eles dizem que reservei um quarto cama de casal - anexo. Aí é vem a pegadinha. Eles te colocam num prédio em frente, o quarto é um muquifo e lá no Booking tem a explicação. Quarto anexo é um prédio defronte ao hotel. Tem que atravessar a rua para tomar café da manhã. Horrível. Depois de muito insistir o recepcionista trocou o apartamento mas cobrou uma diferença de 90 euros. Pura enganação. Mesmo no próprio hotel berna não merece 4 estrelas. O elevador é minúsculo, cabe uma pessoa e 2 malas. Me senti enganado pelo hotel e pelo Booking.
Gian Marco
2 months ago
10.0
Cortesia personale, comfort e pulizia camera, posizione, rapporto qualità/prezzo.
Cons: Arredo bagno necessita di un ammodernamento.
Nivine
2 months ago
10.0
Casarin
2 months ago
10.0
riccardo capitani
2 months ago
9.0
Giovanni
2 months ago
9.0
Hotel molto confortevole a pochi passi dalla stazione centrale di Milano. Staff disponibile e camera accogliente. Molto consigliato.
Luigia
2 months ago
10.0
Sempre ben accolta e di una grande gentilezza.
Cons: Niente
Marek
2 months ago
7.0
Chenyi
2 months ago
10.0
Maria
2 months ago
9.0
Moderno, limpo e confortável
Cons: Nada
danimenca
2 months ago
7.0
Silvio
2 months ago
8.0
Siye
2 months ago
9.0
João Santos
2 months ago
7.0
O pequeno-almoço era bom.
Michal Mušek
2 months ago
9.0
Georgios
2 months ago
9.0
PO LING
2 months ago
9.0
Serena
2 months ago
10.0
Maps506607
2 months ago
8.0
Definitely include breakfast in your room stay - rooms and beds are great quality for the price in a big city.
Anhelina
2 months ago
9.0
Galina
2 months ago
10.0
Комфортно, хорошие кровати, вкусные завтраки. Отличное расположение
Cons: Такого нет
Jelena
2 months ago
8.0
Excellent location, friendly staff, very good breakfast
Cristian
2 months ago
10.0
Cecy70
2 months ago
9.0
Pietro Natalino
2 months ago
9.0
Bayan
2 months ago
9.0
Завтрак превосходный: фрукты, сыры, яичница, бекон (я не ем свинину), хлеб, джем, масло, сухие завтраки, йогурты, сладкая выпечка, соки, чай, кофе - всё в большом количестве и постоянно пополняется.
Kristin
2 months ago
8.0
Comfortable beds in large room for central station Milan Breakfast was fantastic- definitely include in your room booking.
Olga
2 months ago
10.0
Чисто. Удобно.
Cons: Нет такого
Vladyslav
2 months ago
10.0
Location, staff, amazing breakfast
Cons: -
Silvio
2 months ago
9.0
Leonardo
2 months ago
10.0
Ainur
2 months ago
10.0
Riccardo
2 months ago
8.0
La posizione in prossimità della stazione ferroviaria è strategica. La colazione proposta è pienamente soddisfacente, il personale presente e disponibile. Arredi abbastanza efficienti, spazio nella zona reception che permette di sostare in attesa della partenza.
Cons: Migliorerei di qualche grado la temperatura nelle zone comuni.
Honza .
2 months ago
9.0
Very close to central train station and metro to city centre, very nice and helpful staff. Nice completely new room, everything was clean and compare to other hotels in Italy the breakfast was really rich
Cons: nothing
Renee
2 months ago
10.0
Carlos
2 months ago
8.0
Localização excelente. Empregados atenciosos e simpáticos.
Cons: Pequeno almoço muito caro
Flavio
2 months ago
8.0
b4_bill
2 months ago
8.0
I’m not familiar with the other offerings in Milan, but was looking for something close to the train station when I came into town for a concert for one night. The location was super convenient, and the room ample enough. The ambient temperature was pleasant. The fridge was stocked with some soda and water which was very nice. The bathroom was large and clean and the shower (which was also a convenient size) was clean and came stocked with shampoo and bath gel. As an American traveling in Europe, I must encourage my fellow ‘Muricans to remember to travel with a wash cloth if you prefer one, as most hotel rooms do not come with one. I was traveling with a friend who ended up having to book a room at another nearby hotel because he waited too long to make his reservation and it seems I probably had the better of the choices: his room was noisy and small, mine was just the right size for a solo traveler, quiet, and comfortable. And the location was beautifully convenient. I can recommend it.
GEORGES
2 months ago
5.0
Quelques boissons offertes dans le minibar. Personnel agréable.
Cons: Lit qui grince, pas stable, températures dans la piece qui ne fonctionne pas.
Luca
2 months ago
9.0
Jacopo
2 months ago
10.0
Franco
2 months ago
8.0
Ottima la posizione, vicino alla stazione e a molti ristoranti. Frigobar non a pagamento
Cons: Camera spartana
dominique
2 months ago
8.0
L’emplacement était très bien
Cons: Il ne vous mettez pas des cotons tous les jours et le savon douche n’a pas été rempli alors qu’il y en avait plus.
Attila István
2 months ago
10.0
Andrea
2 months ago
9.0
Rusif
2 months ago
10.0
Andrea
2 months ago
9.0
Ernesto
2 months ago
9.0
armando
2 months ago
8.0
Oana
2 months ago
10.0
Ira
2 months ago
9.0
Dzintra
2 months ago
8.0
Good location. Nice restaurants near.
Cons: Quite narrow.
neilcF186VS
2 months ago
8.0
Hotel great for convenience, near enough to walk into centre, very near train station, day trip pick up points, plenty restaurants nearby too. Staff helpful. Restocked free mini bar included along with tea and coffee, lovely after a busy day. The room itself was very clean, including bedding and towels, only thing that let it down was bathroom needed a deeper clean. Shower sealant mouldy and ceiling fan didn't work as months of dust covered it. I'm sure a look at it by senior staff would have picked this up easily as housekeeping were on top of everything else, certainly not 4 star standard. We were in the annex so maybe this made a difference. Would return though so all together a pleasant stay.
Pule
2 months ago
9.0
Floriane
2 months ago
8.0
Yana
2 months ago
8.0
Персонал, приємні люди.
Cons: Номери вже багато часу не відновлювалися.
Alessia
2 months ago
9.0
Alois
2 months ago
8.0
Chan
2 months ago
10.0
Jay Dee Show
2 months ago
9.0
Sono oramai diventato cliente abituale. Soggiorno sempre nella struttura esterna denominata tower. Mi trovo sempre benissimo. La stanza è medio piccola ma comoda e pulita.
Cons: Unica pecca che segnalo ogni volta è il bagno. I sanitari e la rubinetteria sono di ottimo livello ma la doccia sembra appartenere ad un altro hotel. La tenda della doccia è di quelle da 2 soldi e il piatto doccia è a livello pavimento e non ferma l'acqua.Questa volta ero nella stanza 551dove, in effetti hanno tentato di porre rimedio ma in modo non consono. È un vero peccato.
Diego
2 months ago
7.0
Ho dormito nella dependance di fronte all'albergo, il letto era molto comodo, la doccia ottima e la stanza silenziosa, ma non avevano acceso il riscaldamento e c'era il gelo, ho dovuto accenderlo io e aspettare che si riscaldasse. La pulizia non accurata il cestino dei rifiuti era pieno, lo scaldasalviette non funzionava. La colazione davvero ottima e molto varia, veramente per tutti i gusti, dolce e salata. Rapporto prezzo qualità direi buono, posizione buona per il centro città, i mezzi sono a due passi e ottima per la stazione centrale, che è a meno di 5 minuti a piedi.
Cons: Pulizia da migliorare e riscaldamento, che andrebbe acceso prima dell'arrivo dell'ospite.
Itamar
2 months ago
9.0
Location was perfect - close to the central railway station and to a metro station, from where you can easily get to other places in Milan. Room was very nice - I had everything I needed including TV, coffee and tea, refrigerator, and I also got every day a bottle of water. Staff were nice, friendly and helpful.
Cons: The room was a little bit small.
Marianne
2 months ago
9.0
Todella mukava henkilökunta.
Cons: Liian aikainen check out aika, klo 10!
Alessandro
2 months ago
8.0
La posizione molto comoda vicino alla stazione centrale e la gentilezza dello staff. Quello che mi aspettavo l’ho trovato
Cons: Non ho trovato niente di negativo
Meny
2 months ago
8.0
Staff are friendly and respectful of what the guest needs. Very polite and help you out in as much as they can
Cons: nothing really
Achille
2 months ago
10.0
Tutto
Jane
2 months ago
8.0
Great location for the train station and city centre. Helpful staff re restaurants etc.
Cons: Some road noise at night but expected due to location.
dwarei262581
2 months ago
8.0
Only a 5 minutes walk from Centrale station. Perfect for early morning departures or late night arrivals. Hotel Berna is in a quiet street close to many excellent dining options with easy connections via metro or tram to Milan’s many cultural, shopping and dining attractions. The staff weee friendly and efficient. They even upgraded my room. Great value with breakfast and a freee minibar (nonalcoholic drinks)!
FRANCO
2 months ago
10.0
accoglienza e disponibilità
Risto
2 months ago
10.0
Siisti ja sijainniltaan erinomainen
Cons: -
Francesco
2 months ago
8.0
Monika
2 months ago
9.0
Hotel położony jest w bardzo miłej okolicy, blisko dworca, metra i wielu restauracji. Pokój był wygodny i czysty, z dużą łazienką, wyposażoną we wszystkie niezbędne kosmetyki. Personel wyjątkowo miły i pomocny, a śniadania smaczne i urozmaicone.
Yu Sheng
2 months ago
8.0
位置
Cons: 隔音
Jamshid
2 months ago
4.0
Erick Antonio
2 months ago
4.0
Location is great, breakfast is good, people at the reception are really friendly and kind.
Cons: the AC is extremely noisy, it had a strange noise that made it impossible for me to sleep.
De Finis
2 months ago
10.0
Sehr gut bis Fabelhaft
Cons: alles gut
Roberto Yukio
2 months ago
10.0
stefano
2 months ago
5.0
Ekaterina
2 months ago
10.0
maricla
2 months ago
10.0
Camera confortevole, calda, accogliente, ottimo servizio di reception.
Cons: Tutto perfetto
giorgio
2 months ago
7.0
cjorda773359
2 months ago
10.0
Excellent location, close to Milan Central Station and underground lines, good restaurants and shops; very friendly service; very good breakfast and very clean and tidy environment. I recommend it.
Francesca
2 months ago
9.0
Posizione perfetta, colazione a buffet molto buona e ricca, acqua e bibite gratis in camera e alla partenza, personale gentilissimo, stanza grande e con tutto il necessario.
Vladislav
2 months ago
10.0
HISAKO
2 months ago
8.0
駅近で便利 フロントとレストランのスタッフがとても親切 バスタブがついていて、部屋の広さも十分 デスクの広さも十分あり、ミニバーの中は無料 しかもちゃんと補充してくれます ベッドの横、使いやすいところにコンセントがあるのは便利 朝食は珍しくお野菜もありますし、キャロットジュースを自分で作って飲むのは楽しかったです
Cons: 3-4回目の滞在なのですが、今回とても気になったのは、とにかくお掃除が雑だったことです 今まではそんなことなかったのですが… バスタブ、洗面台に髪の毛が残っていることが 自分の分は目につくのはティッシュで取っていたのですが、取り漏れているのもあったのかも？と言うのはあるかもしれませんが、それが毎日数本残ってるのはなんだか気になります あと、コップもティーカップも、使用後洗ってくれている形跡はありません 幸いロビーの一角に、紅茶を入れられるよう紙コップが置いてありますのでそれを使わせていただきました あとシャワーを使う際に切り替えると全部うまく切り替わらずに半分近く普通に蛇口からバスタブに流れます 水道が勿体無いな、と思いました 水回りがずいぶん古くなってはきてるようです 洗面台の蛇口の部分もかなり錆びていますし
Caterina
2 months ago
6.0
Peppe
2 months ago
9.0
Tutto ok
Cons: Niente
Jannie
2 months ago
8.0
Very central, close to train station. Staff was very nice. Breakfast was excellent, appreciated the quality and variety.
Cons: Room was great, nothing to dislike. Great hotel for business and leisure. They even had a robe after you shower. Only complaint might be the high city tax.
Mayssa
2 months ago
9.0
variety of food
Cons: halal products were not available
Francesco
2 months ago
9.0
La posizione,la disponibilità del personale e la colazione.
Antonietta
2 months ago
7.0
Arkadiusz
2 months ago
9.0
delicious and filling breakfasts, the possibility of squeezing carrot juice, fruit, cold meats, hot dishes, yogurts, attentive staff care
Cons: it was great for us
2 months ago
9.0
Miguel Angel
2 months ago
9.0
Haapanen
2 months ago
8.0
Great breakfast
Olga
2 months ago
10.0
Our second time in this hotel, this year even better, we loved the bedroom so spacious, so comfortable! The breakfast is amazing! Our next trip to Milano we will come back to this hotel, it’s a very convenient.
Gian Mario
2 months ago
10.0
Arestia
2 months ago
8.0
Accogliente, e pulita personale molto disponibile
Cons: Acqua calda a singhiozzo
Aydın16
2 months ago
10.0
Konumu ve kahvaltısı çok iyiydi. Kesinlikle tavsiye ederiz. Başarılı.
Carlos Rubiano
2 months ago
10.0
2 months ago
9.0
Cynthia
2 months ago
8.0
Paul
2 months ago
10.0
Clean. Excellent maintenance. Centrally located. Ample number of lifts. Comfortable stairs.
Cons: I liked absolutely everything!
Raffaele
2 months ago
10.0
Staff cortese, prezzo molto competitivo.
Paulo
2 months ago
8.0
RENATO DOS SANTOS
2 months ago
10.0
Mikko
2 months ago
7.0
Sijainti
Cons: Siisteys. Pinnat, kokolattiamatot. Vanha likainen sohva huoneessa. Homeen haju huoneessa ja kylpyhuoneessa.
Rita
2 months ago
9.0
Escada
2 months ago
7.0
Vieta ideali. Isiregistravimo ir issiregistravimo vaikinas ABD ( jei gerai perskaiciau varda ant korteles- NUOSTABUS). Kiti recepcijos vyrai irgi puikus. Atsimenu juos nuo pernai metu. Auksciausia klase.Pusryciu personalas ir ivairove labai geri. Vadovybe turetu vertinti isskirtinius viesbucio vyrus recepcijoje bei pusryciu metu.
Cons: Nepatiko klientu aptarnavimo vadoves p.Sharon bendravimais laiskais. Tiesiog BAISU. Blogiausias aptarnavimas ir komunikacija bei nesaziningumas del kambario . Tiesiog buvo ideali viesbucio vieta,kuri patiko nuo pernai. Nepatiko,jog kambaryje vonioje tekejo vanduo is gyvatuko. Jis visada buvo saltas net po remonto. Bet personalas dare,tai ka galejo.Jiems priekaistu neturiu.
Domenico
2 months ago
7.0
Philip
2 months ago
9.0
The hotel is a 5 minute walk from the Central station so it's perfectly located. The staff were so friendly and welcoming.
Keisuke
2 months ago
10.0
バスタブとバスローブ付きのタイプで快適。ミラノ中央駅からも近くてアクセス良好。朝食も美味しいし、ウェイターがカプチーノを薦めてくれた。 水とコーラとオレンジジュースが冷蔵庫に完備されており、水は毎日新しいものが補充された。スティックタイプのコーヒーもあり。
Vedmytska
2 months ago
9.0
Graziella
2 months ago
8.0
Posizione perfetta e camera singola ampia, con uno staff sempre attento alle necessità degli ospiti.
Cons: Ho notato delle macchie grigie sulle federe del cuscino, che penso siano dovute più all'usura del materiale, probabilmente datato, piuttosto che a una mancanza di lavaggio.
Amr
2 months ago
9.0
Joyce
3 months ago
8.0
Comoda la posizione vicino alla stazione colazione ricca e abbondante consigliata
Cons: Scarsa ricezione della Tv
Astrid
3 months ago
10.0
Excelente hotel , recomendable 100 por ciento
Cons: Nada
Albin1348
3 months ago
9.0
HARISHKUMAR
3 months ago
9.0
Near station Good front desk people upgraded my room free
Ahmed Dorgham
3 months ago
9.0
Daniel at the reception was excellent — he upgraded my room without me even asking. The minibar was free, and the in-room amenities were very good. Really appreciated the warm and thoughtful service.
Cons: Some guests made noise in the corridor, and because the hallway is quite narrow, the sound can be a bit loud inside the rooms.
Roberto Lodolo
3 months ago
8.0
luca
3 months ago
10.0
MARCHETTI
3 months ago
9.0
Posizione ottima
Cons: Peccato per il brutto tempo
Davide
3 months ago
8.0
Antonio di Roma
3 months ago
8.0
Vittorio
3 months ago
9.0
Bellissimo albergo in un posto centrale
Cons: Un po' di attesa per il check in
Eric
3 months ago
10.0
Excellent location, very close to the Central Rail station and Metro. Very good breakfast. Staff was nice and helpful.
Tims
3 months ago
10.0
Everything: > Reception staff > Decor & Style > Very comfy bed > Bedroom very easy to adjust temperature > Very quiet > Powerful Shower. > Superb buffet breakfast and lovely serving staff.
Carlo Antonio
3 months ago
10.0
Katalin
3 months ago
9.0
ahmeddorgham
3 months ago
10.0
Had a very good stay at Hotel Berna. The service was warm and efficient, and Daniel at the reception went out of his way to upgrade my room, which was a really nice touch. The hotel is comfortable, clean, and well-located. Overall, a very good experience and definitely recommended.
Mirta
3 months ago
7.0
Posizione, gentilezza staff
Cons: Mensola in camera piena di polvere e la moquette per terra
Giovanni
3 months ago
9.0
FABIO
3 months ago
10.0
Personale sempre molto cordiale, colazione con ampia scelta, struttura pulitissima
Aldair
3 months ago
10.0
Me gustó mucho y además estaba a 5 min de la estación de milano céntrale.
Reham
3 months ago
10.0
Mpko Cyril
3 months ago
10.0
The service is at best... From checking in i was met by great staff... The breakfast gentleman remains the best service provider to me... Very attentive... Treats you like his own... He teuly knows how to make you feel welcomed... I have always hestated to book this hotel... Now i regret why it took me this long... Breakfast was top notch... Great salad and cheese for the salad in the morning... Great scrabbled eggs, great coffee... One thing that stood out is the fresh carrot juice make and i added a few fruits for me... This list goes on and on... Appretivo... Served at the bar in the evenings with complimentary snack... Ooh the mini bar is complimentary as well... Location is excellent just a few steps from Milan Centrale.. Lots i mean lots of restuarants around the hotel... 3 suppermakets around this facility... Gown/ rope provided in the room... Great shower... This is a truly 4/5 star treatment and polite staff including house keeping, bar tender, from desk and communication in english is great across every staff... I wanted to extend my stay but the hotel was full after 3 days of staying there... I would recommended thks hotel anyday all the time... Ooh the breakfast gentleman provides a small bag should you want to take breakfast when you can not sit down to eat.... I must say this has been a great stay here.... I come to italy every 2 months and have experienced lots of hotels.. This one takes the cup...
Cons: Nothing at all...
Nikolas
3 months ago
9.0
Nicole
3 months ago
8.0
Barbara
3 months ago
10.0
Radwan
3 months ago
10.0
طاقم عمل ممتاز للغاية
Cons: عدم طلب اموال إضافية لكل خدمة بتم تقديمها
Ryota
3 months ago
8.0
Yentl
3 months ago
8.0
Sayaka
3 months ago
8.0
Deborah
3 months ago
7.0
Cafe da manhã bom. Frutas, yogurte, cereais, queijos, bolos, pães, muito completo. Agua free no quarto. Aquecimento muito bom. A rua é bem boa, apesar de ser perto da estação. Fácil também para ir à Corso Buenos Aires, a rua das compras. Pessoal muito atencioso.
Cons: São 2 elevadores bem apertados (2 pessoal e 1 mala) e os banheiros muito, muito apertados. Uma pessoa do 90 quilos ou mais tem muita dificuldade e não consegue se secar dentro do banheiro. Porta do banheiro é de vidro e de correr, com grandes frestas. Sem privacidade.
Berna
3 months ago
10.0
Staying at the hotel that shares my name was a fantastic opportunity. The hotel's location was very easy, both from the airport and to get to attractions. The hotel is in a safe area. We were very pleased and will recommend it to everyone. Thank you for everything.
Ferruccio
3 months ago
10.0
Upgrade gratuito, pulizia, comfort, quantità e qualità refreshments, cortesia esemplare alla reception
KAZUNARI
3 months ago
5.0
Angie Carolina
3 months ago
10.0
Stefania
3 months ago
10.0
Elena
3 months ago
9.0
Luca
3 months ago
7.0
Upgrade gratuito
Cons: Pulizia
claudio
3 months ago
9.0
ヒロユキ
3 months ago
8.0
Michèle
3 months ago
8.0
Propreté
Cons: Escaliers à l'entrée de l'hôtel, sans rampe pour les bagages. La chambre était relativement petite
Bilal
3 months ago
10.0
Friendly staff, great location
Michelle
3 months ago
10.0
Everything was perfect, I really like the hotel
Maryna
3 months ago
9.0
Martin
3 months ago
8.0
Perfekt läge nära Milano tågstation
Cons: Fräscha rum och ok frukost
AnuragDDn
3 months ago
10.0
My wife and I stayed at Hotel Berna in Milan for two nights in mid-September, and it turned out to be one of the most memorable hotel experiences of our Italy trip. Everything about the stay felt exceptionally well done, from the facilities to the service. One of the biggest highlights for us was the remarkable breakfast spread. After travelling across Italy, this was the first time we found such a generous selection of warm vegetarian options, beautifully prepared and thoughtfully presented. It felt like the hotel had genuinely considered different dietary needs, and we appreciated every bit of it. The staff at Hotel Berna deserve special mention. They were professional, efficient, and consistently helpful—the kind of team that anticipates what you need before you even think to ask. Whether it was at the reception, in the breakfast room, or housekeeping, every interaction radiated warmth and competence. The location is another major advantage. Being in close proximity to Milano Centrale, the hotel made it incredibly convenient for us to arrive, depart, and explore the city with ease. Whether catching trains or using the metro, everything was just a short walk away. Our room was comfortable, spotless, and perfect for a restful stay after busy days in the city. The hotel’s attention to detail—large and small—made it clear that guest comfort is their priority. Overall, Hotel Berna offered us one of the best hospitality experiences we’ve had in Italy, combining outstanding service, excellent amenities, and a truly exceptional breakfast. We left with happy memories and would return without a second thought.
rocco
3 months ago
10.0
Anand
3 months ago
10.0
peggy
3 months ago
5.0
Elisa
3 months ago
6.0
Hotel centrale e personale molto accogliente
Cons: La doccia con la tenda non è funzionante si allaga il bagno
Omero
3 months ago
8.0
Luigi
3 months ago
10.0
Ottima posizione a due passi dalla stazione centrale. Struttura pulita e confortevole. Personale gentile e disponibile
Muitou
3 months ago
8.0
Very good location, only a minute walk from the Centrale train station and the subway station. The building look decent; there is tea and coffee at the lobby, which is nice returning from a day out in the cold. The room we stayed in was small but fine' it's quiet. Things were clean. Breakfast is reasonably good. Staff, especially the south-asian looking gentleman in the restaurant, is helpful. Things they can improve: 1. the bathroom door cannot close completely (it's a sliding door), can't keep privacy. 2. There is no ventilation fan in the bathroom. 3. the toilet flush button is broken; the flush did work though. 4. it's unclear how to control the room temperature and/or fan. Although the ceiling fan helped.
Giacomini
3 months ago
10.0
Mi è piaciuto molto la posizione della in cui ho dormito e la posizione della sala
Qianpei
3 months ago
10.0
Svetlana
3 months ago
8.0
Alessandra
3 months ago
10.0
Ottima posizione, camere comode e pulite. Gradita la colazione inclusa
JackgH5502UF
3 months ago
6.0
Very good area, Nice staff in general ok. but the rooms at the back have windows that are not sound insulaed so except to hear any loud talking and vehicle movement outside. Also I wasn't happy how the pricing of our 3 night stay was handled at the start, now it was a slightly hybrid type of booking and it was sorted out but only after considerable explanation.
Yigit
3 months ago
9.0
Its near the train station, so the transfer is very easy. The room we stay is big enough for a family with one kid. Room is clean.
Cons: Nothing.
Raymond Peter
3 months ago
9.0
The staff, cleanliness, breakfast buffets
Lisa
3 months ago
10.0
Wong
3 months ago
8.0
Location and the cleaning of the room.
Cons: Nil
Honda
3 months ago
6.0
salvatore_75
3 months ago
10.0
Ambiente eccellente sotto vari profili. Staff professionale e gentile, camera spaziosa con letto comodissimo, bagno dotato di vari accessori comodo e ampio. Arredamento ottimo con bollitore in camera con assortimento di bevande e frigo bar con bevande in omaggio. TV con buona dimensione dello schermo. Sono stato davvero bene.
Jung-Chieh
3 months ago
8.0
Louise
3 months ago
10.0
Friendly staff . Very comfortable room. Convenient location. Fantastic breakfast.
Cons: Nothing
Jung-Chieh
3 months ago
9.0
Jennifer
3 months ago
10.0
Milan wasn’t originally part of my itinerary, but I had to divert there unexpectedly due to a death in my family and an urgent need to fly home. What stood out to me is that your staff had no idea what I was going through, yet they were so kind, courteous, and welcoming from the moment I arrived. My room was even upgraded. Their genuine warmth—offered unknowingly at a time I truly needed it—showed me what a gem your hotel really is. Thank you sincerely for creating such a thoughtful and comfortable experience. When I return to Milan in the future, I will absolutely choose your hotel again. Wishing you a wonderful day,
Kevin
3 months ago
9.0
Nice clean, small room. Quiet at night. 2 minute walk to the train station.
Cons: Just a small amount of mold in the grout and edges of the shower. Use a little bleach, and it'll clean up.
Jung-Chieh
3 months ago
9.0
choi
3 months ago
9.0
Christel
3 months ago
10.0
L'emplacement, le personnel et leurs attentions et le standing de la chambre
Cons: L'isolation phonique
Christel
3 months ago
10.0
Parfait avec chambre surclassée avec très très bon petit déjeuner
Cons: Le manque d'isolation phonique
Miyuki
3 months ago
9.0
Tarun
3 months ago
7.0
I got a room in the annex and it was big size and clean. The guy helping with bag storage was very helpful and went above and beyond. Location is near to station and is amazing.
Cons: They claim rooms are sound proof. They are not. There is street noise in the main hotel and then in the annex, I could hear a party in the rooftop. I had to wear ear plugs.
Caroline
3 months ago
10.0
Angel
3 months ago
10.0
frederic
3 months ago
10.0
Francesco
3 months ago
10.0
Stamatis
3 months ago
8.0
Καθαρό, τοποθεσία, άνετο δωμάτιο, μεγάλο μπάνιο, ευγένεια προσωπικού.
Cons: Αδιάφορο πρωινό, basic ξενοδοχείο λίγο παλιομοδίτικο
Silvia
3 months ago
8.0
Silvia
3 months ago
8.0
MariamSilvia
3 months ago
10.0
El personal y calidad de atención y edificio
Cons: Nada
Margareta
3 months ago
10.0
The hotel is very close tio the Milano Centrale, railway station and that was the most important for me as I only had one night in Milano and would travel the next day. The staff was very friendly and the room was small but convenient. I was very glad to see that they had a bar where one could pick up some snacks as I had no time for dinner.
Cons: Everything was good.
Stefano
3 months ago
10.0
Tutto. Ottima stanza, ottima colazione e ottima accoglienza.
Cons: Niente.
Erika
3 months ago
10.0
Excelente ubicación, el servicio al cliente fue extraordinario.
ILARIA
3 months ago
7.0
SuJane
3 months ago
10.0
早餐非常好吃
G3839WBvincentv
3 months ago
10.0
We visited Italy from north to south. Milan is beautiful. We had a wonderful time at this hotel. The room was equipped with every comfort and the breakfast was excellent. Recommended
Mara
3 months ago
8.0
Vassilis
3 months ago
9.0
Federica Crocco
3 months ago
9.0
Non è la prima volta che alloggio al Berna e se trovo posto e le tariffe non sono troppo alte ci torno molto volentieri. Personale professionale e gentile, tutto lo staff, dal desk alla sala colazione alle signore ai piani. Colazione eccellente. Posizione a pochi passi da stazione centrale quindi comodissimo per visitare il centro città (piazza duomo con metro 3 gialla in poche fermate, Buenos Aires si raggiunge con una passeggiata). Camera singola pulita e confortevole. Sempre una garanzia!
Rocco
3 months ago
10.0
Ricardo
3 months ago
8.0
Very good location, friendly staff, comfortable rooms
Cons: Wifi signal very weak in room, making it unusable at times
Fabia
3 months ago
9.0
Hirose
3 months ago
10.0
Carol
3 months ago
9.0
Location was perfect, Staff was excellent, he went above and beyond to help us. The breakfast was great!
Cons: We asked for a room with 2 beds, expecting 2 real beds but the second bed was a roll away bed that the staff brought into the room.
Daniel
3 months ago
9.0
Great location close to train station. The staff was wonderful. Excellent breakfast.
Pedro
3 months ago
10.0
Matias
3 months ago
10.0
Helena
3 months ago
5.0
El personal de recepción fue amable y atento
Cons: Hotel necesita una renovación general de las instalaciones. La insonorización no es buena, se escuchaban los baños de las habitaciones que estaban cerca. El baño muy antiguo, no pude darme una ducha tranquila porque había un atasco en la tubería y el agua se quedaba estancada…no es tolerable.
b00kmama22
3 months ago
10.0
We chose this hotel for our return to Milan at the end of of a 2 week trip to Italy as we wanted the convenience of the location close to Centrale Stazione. The hotel was very comfortable and immaculately clean. The hotel happy hour was delightful. It was a good choice as some of the sights we wanted to visit were in this area including the Vertical Forest building and the modern architecture of the offices and residences. We also visited the Shoah Memorial a short distance from Centrale Stazione and we did take a metro to visit the Museo La Scala and see the exterior of the Duomo in sunshine as it was cloudy and overcast at the beginning of the trip. We had a very enjoyable dinner at the Osteria next to the hotel
betho2177
3 months ago
10.0
Overall, I had a great stay at this hotel. The only slightly negative thing to point out is the rooms are dated/old and you can hear your neighbors’ conversations, when they use the bathroom, etc. But everything in the room worked fine and that is all I cared about. The staff were great, and the breakfast was wonderful (a great start to my day). The best part is the location. It is only a couple of blocks from Centrale station, and I knew I would be coming into Milan that way as well as taking a tour out of there – so it was very convenient. Plus, there was a Metro stop (which I used a lot) right on the corner. There were also plenty of restaurants within walking distance including a Michelin-rated dim sum place that ended up being one of my favorite meals. I highly recommend this hotel.
Ruben Dario
3 months ago
10.0
Muy buena ubicación, las instalaciones están en muy buen estado, el servicio del restaurante excelente
Cons: Sin comentario
Tzu-Ju
3 months ago
3.0
Cons: They charged us an extra €30 for breakfast for two people at check-in, even though we’d already paid for breakfast in advance on Booking.com. It turned out they mixed up our order with someone else’s. But instead of admitting the mistake or giving us a refund, they claimed the €30 charge was actually for city tax. The thing is, city tax is only €7 per person per night—how on earth could €30 be city tax? I mean, seven times any whole number isn’t thirty, right? How bad is their math?
Henkjan
3 months ago
6.0
Luis
3 months ago
9.0
Marina
3 months ago
8.0
Mongkol
3 months ago
9.0
Good location & breakfast
Devan
3 months ago
9.0
Hugo
4 months ago
9.0
- La localisation de l'hôtel, à proximité immédiate de la Gare Centrale de Milan - Le confort et la propreté de la chambre
Les
4 months ago
9.0
I have stayed many times before. Friendly staff,ideal location from central station, comfortable rooms and great varied breakfast.
Cons: Nothing
Cristina
4 months ago
8.0
Proximidade com a estação de trem.
Cons: Nada
Can
4 months ago
8.0
Lage, Personal, Frühstück, Zimmer, Preis-Leistung!
merve
4 months ago
9.0
dhirajmeenal
4 months ago
2.0
Rooms are not maintained & tiles are broken inside the room. Toilet gate is made up of light weight glass which makes noise all the time.They are charging very high price according to quality of room provided
Daniel
4 months ago
8.0
Claudia
4 months ago
9.0
A cama é maravilhosa. Apesar de ser tipo casal normal e não queen, é muito c confortável para dormir, com dois travesseiros macios por pessoa. O café da manhã é maravilhoso. Muito variado com frutas, capuccino , proteína diversa, vegetais, bacon, e várias opções doces- inclusive croissant. A localização é incrível. A poucos metros da estação, mesmo em um dia chuvoso não causou nenhum transtorno. Excelente para quem pretende fazer deslocamentos de trem e metrô. Valeu muito o custo-benefício.
Cons: Teve um apito em um dos quartos no meio da madrugada que não dava para identificar de onde era. Parecia ser do teto. Como ficamos no prédio anexo e não onde fica a recepção (prédio) em frente, ficamos sem possibilidade de solução diante do inconveniente no meio da noite.
Elaine
4 months ago
10.0
Very near milano centrale station so easy to get around and to leave via train. Beds were comfortable, bathroom was big and had a tub. Room had a bar ref with freebies (juice, soda, water).
Cons: Hotel lobby smelled of cigarette smoke from the street because the electronic door kept opening by itself.
Joanna
4 months ago
9.0
Angela
4 months ago
10.0
drmuffin
4 months ago
10.0
In a location close to train station so you dont have to drag luggage far. The famous sites are about a 30 min walk away or so. The rooms are clean, compact and has its own old world style. Agnes at the front desk was wonderful and help me arrange transportation to airport
João Ribeiro
4 months ago
10.0
Andre
4 months ago
9.0
Localização
Tom
4 months ago
10.0
Walking distance from Milan train station and just 5 miles from LIN airport. Close to Duomo and shopping. Staff were super helpful with restaurant and transportation
Cons: Rooms are super small which is normal In European urban centers
Alison
4 months ago
10.0
Clean, efficient, excellent location.
Cons: It was all fine.
Svetlana
4 months ago
9.0
MOUNA
4 months ago
9.0
Anne-Marie
4 months ago
8.0
Hôtel dans une rue calme près de la gare et du métro. Petit déjeuner très bien. Chambre confortable et propre. La description correspond à la réalité.
Cons: La chambre était dans l'annexe, juste en face, comme c'était prévu dans la description. Cela limite les contacts avec les membres du personnel à l'enregistrement et au payement.
Anna
4 months ago
10.0
Location and service - excellent. We stayed at Berna multiple times.
Cons: N/A
Piyaphong
4 months ago
9.0
Great location, just a few minutes’ walk from Milano Centrale
Cons: Nothing
Zbigniew
4 months ago
8.0
Śniadania bardzo dobre. Pyszna kawa i croisanty. Lokalizacja bardzo dobra. Do dworca 400 m
Cons: Uszczelnić kabinę prysznicową. Reszta ok.
EDSON
4 months ago
9.0
MASARU
4 months ago
6.0
Thomas
4 months ago
9.0
Curiosity761777
4 months ago
10.0
Our transit stay was made so much easier with the great location of The Berna to Centrale, the polite and efficient hosts at Reception and the bar. Breakfast was well varied and the snacks at the bar to have with our drinks very generous and varied. We were well looked after by all members of the Berna team and appreciated the clean room we were provided. When next in Milan, this will be a go to for us and I will be highlighting the experience with our Travel Agent.
Stefano
4 months ago
10.0
PUDI
4 months ago
8.0
Soggiornato per lavoro, personale cordiale e carino. colazione diversificata e ricca, camera pulita e ristrutturata. ritornero!
Joseph
4 months ago
9.0
Francesco
4 months ago
8.0
Posizione
Cons: Buona ma un po’ datata
hughsama
4 months ago
9.0
Edile Grazielle
4 months ago
8.0
Localizaçao, tamanho do quarto
Cons: As portas ainda são na chave e as vezes não trancava a porta
Dale
4 months ago
9.0
Location was excellent. Staff were friendly and helpful. Good choice of buffet breakfast.
Cons: Nothing.
Janet
4 months ago
10.0
Lovely hotel with nice staff with great breakfast buffet.. Very close to train station & metro.
Yakha
4 months ago
10.0
Много лет останавливаюсь в этом отеле и очень довольна , удобно, комфортно, хороший завтрак , и отличный персонал
Michael
4 months ago
8.0
Great location. Decent sized room, comfy bed, good shower, close to Centrale Station,
Cons: Nothing
LloydN986
4 months ago
10.0
This is a very good hotel and very convenient to the Centrale station which makes it easy to get around the city and depart for the airport. The staff is first rate. We had a 3 day stay to tour Milan and thoroughly enjoyed it. Don't miss the happy hour or bar. We enjoyed it every day prior to walking to a few of the good nearby restaurants. The bartender "Rafi" was friendly, helpful and a great bartender too!
Patricia
4 months ago
9.0
I like hotel Burna and have stayed there before. Their breakfasts are very good and I do appreciate the mini fridge with water and other beverages complementary for my use
Cons: I rented a single room. Although I expected a single bed, I was a bit disappointed to find it up against a wall on one side. This made it difficult for me to turn from side to side, as I ran into the wall. I would’ve preferred a freestanding single bed.
NYCarolina
4 months ago
8.0
The bed was comfortable and there was a temperature control device. The bathroom was excellent with a very nice shower. I loved the soft terrycloth robe that came with the room. In addition, it was wonderfully quiet. I really liked the neighborhood, which was very pleasant as one walked east. Also, there are plenty of nice restaurants and cafes in the area.
Cons: The room was tiny. This was not a problem as I was only there to sleep, but having stayed at a three-star hotel around the corner a few months ago where I had a very spacious room, I was surprised by the tiny dimensions of this one. There was no extra pillow or blanket inside the wardrobe, which I would have appreciated.
Jeffrey
4 months ago
8.0
TOKUDA
4 months ago
7.0
中央駅に近く、他の都市へ移動するには便利
Cons: 部屋がやや狭い。寝るだけと割り切れば可
Michael
4 months ago
8.0
Location
Cons: Plumbing
nonthaya
4 months ago
10.0
Jeffrey
4 months ago
8.0
Denice
4 months ago
8.0
Location in proximity to my needs, quiet, clean, felt safe. Free mini bar drinks as a ferry, thoughtful and welcome gift.
Nikonicole
4 months ago
9.0
離車站近，房間比想像中大，早餐麵包多樣，還有新鮮的紅蘿蔔供自己現榨。
Dee
4 months ago
9.0
Spacious room and bathroom. Fruit jellies on our pillows a nice touch when we arrived. Great location for Milano Centrale, restaurants and gelato. Good breakfast and welcoming staff. Would stay again.
Edoardo
4 months ago
6.0
Takayuki
4 months ago
8.0
室内が清潔で思ったより広かった。 バゲージ置きが２つあり便利。 スリッパもあった。 バスタブがあった。 ミニバーがあった。 駅の近くで便利。
Cons: USBコンセントが無かった。 シャワーの仕切りがもう少し欲しい。 カーテンが薄くて少し寒かった。
Beatriz
4 months ago
10.0
Ótima localização caso você queira ficar próximo a estação. Os funcionários são extremamente atenciosos e receptivos. O quarto e banheiro são espaçosos.
Cons: Gostei de tudo
Gaia
4 months ago
10.0
Philippe
4 months ago
9.0
Excellent emplacement près de la gare centrale et du métro Chambre triple bien agencée Grand lit ferme Mini bar toujours fourni en bouteille d eau Wifi opérationnel
Cons: Il y fait trop chaud même en baissant le réglage à 18 degrés
ISRAEL
4 months ago
9.0
ארוחת הבוקר עשירה וטעימה
Bruce
4 months ago
9.0
Alfi64
4 months ago
8.0
Dawne
4 months ago
8.0
C.Leuen
4 months ago
8.0
L'hôtel est à proximité de la gare et dans une rue tranquille
Cons: Nous n'arrivons pas arrêté la climatisation, on entend les bruits de chasse d'eau de l'étage supérieur
Walter
4 months ago
8.0
Nice comfortable rooms and fantastic breakfast
Hope
4 months ago
10.0
Perfect location if traveling by train! Only a short, easy, 5 minute walk to Milan Central Train Station. Kind staff, comfortable rooms and amazing breakfast and free heavy snacks for aperitivo! This hotel is an incredible value!
Judy
4 months ago
7.0
Nuantip
4 months ago
9.0
Dudu
4 months ago
8.0
Maxine
4 months ago
10.0
Quiet, comroftable and good location
Cons: Nothing
Starts From
$187.00 / night
Via Napo Torriani 18, Milan, IT
Nearby Landmarks & Visits
Non-smoking rooms
Air conditioning
Room service
Why Book With Us
Expertise and Experience
Tailored Services
Comprehensive Planning
Client Satisfaction
24/7 Support
Need assistance?
Call : (+212) 611 711 470
Email : hi@insiderinns.com