InsiderInns - Get Closer to the Dream

Jean-Louis

1 week ago

6.0

Le style du bâtiment et la gentillesse du personnel !

Cons: Le bâtiment a besoin d’une grosse rénovation (sdb à remettre au goût du jour, lustre en verroterie de la chambre qui tombe et non remplacé, …) aucune excuse de la direction pourtant présente ! Le restaurant beaucoup trop cher rapport / qualité prix. Service très lent malgré le peu de fréquentation lors de notre séjour. Les derniers jours travaux autour de la piscine rendant le lieu inutilisable. Lors de notre départ vers 8h, impossible d’obtenir un petit déjeuner qui pourtant était compris dans le prix !

RABHI

2 weeks ago

8.0

patrick

2 weeks ago

9.0

Le calme la piscine le magnifique jardin le petit déjeuner et la qualité des repas

Jennifer

3 weeks ago

9.0

The peace and quiet of the hotel, staff were very friendly

Cécile

3 weeks ago

6.0

la localisation dans la palmeraie,

Cons: un voisin de chambre qui écoute la TV à tue-tête dans sa chambre et dans le salon commun ; une desserte de restauration en terrasse positionnée sous la fenêtre !

Elena

3 weeks ago

10.0

Juan

4 weeks ago

1.0

Nada. El hotel es una estafa. Nadie debería reservarlo. Todas las fotos que aparecen en la web son falsas. Como mucho la calidad del hotel es de media estrella. La recepción (en una foto adjunta) es una mesa con una persona que va 8 horas al día. En las fotos se ve la realidad del establecimiento

Cons: NO hubo nada que me gustara. Teniendo 5 noches pagadas nos marchamos después de la primera noche, y porque no nos dio tiempo a encontrar otra cosa al llegar al "hotel". Booking no debería permitir las estafas como esta. Si he puesto un 1 es porque no deja poner un 0

Lynn

1 month ago

9.0

Breakfast, whilst sitting poolside was lovely. The staff were very friendly and helpful and always quick to raise a parasol next to the table, to offer shade, as needed. The choice of eggs was good, although it would have been nice to also be offered some cooked tomatoes & maybe some olives; as many of the pastries were too sweet for me taste! We ate at the hotel every evening, which is quite unusual, however, we enjoyed the peaceful setting. The food was good, although I would have liked a few more options of vegetables, to accompany the meat dishes. I think it would be useful for the kitchen to make sure they are always stocked up with 'ice cream', as this seemed to be in short supply on occasions!!

Cons: The Room was superb; a great size and our room had a spacious balcony, overlooking the gardens and pool. It would have been nice to have a couple of slightly more comfortable patio chairs on the balcony - maybe rattan - we would have definitely used our balcony more often, to relax and read, had the furniture been more comfortable. Only thing missing in the Room itself was a coffee machine - maybe a Nespresso, or similar. In a hotel of this calibre, it is usual to have coffee/tea making facilities in the room.

Tania

1 month ago

9.0

Orro

1 month ago

8.0

L'emplacement privilégié au cœur de la palmeraie, tout en étant à proximité immédiate de la ville, constitue un atout considérable. J'ai particulièrement apprécié la sérénité du lieu, ainsi que l'esthétique des jardins et de l'architecture. L'accueil a été des plus chaleureux et le personnel a fait preuve d'une qualité de service irréprochable, depuis notre arrivée jusqu'à notre départ. La piscine est très esthétique.

Cons: Les équipements de la salle de bain, notamment le bain à remous, sont obsolètes et ne sont plus fonctionnels en raison de leur ancienneté. Les canapés ont également dépassé leur durée de vie utile. Il est nécessaire de procéder à une rénovation et une modernisation afin de restaurer l'éclat d'origine.

Dominique

1 month ago

9.0

Le cadre est très joli , le personnel très gentil et notre suite était très bien , juste devant la piscine le petit déjeuner est copieux

Cons: Le restaurant n’est pas terrible !

khalid

1 month ago

6.0

Patricia

1 month ago

8.0

Véritable palais des mille et une nuit .Belles collections de meubles, de vases, de lustres.... Très belle piscine, très beau parc bien entretenu. Très calme, situé dans la Palmeraie

Cons: Local réception minable pas à la hauteur des autres pièces de l hôtel et pas digne d un 5*. Clim trop bruyante pour la nuit, on a dû la stopper. Besoin d'un rafraîchissement de la salle de bain (carreaux zelinge cassé, manquants et peinture). Pas d'encas comme promis en guise de petit déjeuner pour un départ matinal (pourtant compris dans notre réservation) Service très lent et prix beaucoup trop élevés du restaurant(6€ une bouteille d'eau en plastique !)

ERIC

1 month ago

10.0

Séjour inoubliable, architecture et paysage magnifique, avec le personnel au petit soin, la palmeraie est très propre, un carrefour market est présent a 3mn a pied avec deux bon restaurants pas cher. Prévoir entre 10 et 15 euros le taxi pour aller dans la médina (juste l'aller). Quartier calme et reposant a la végétation verdoyante. Je recommande vivement!

Cons: RAS

sarah

1 month ago

10.0

Le calme, et la beauté du lieux !

Marina

1 month ago

10.0

Une équipe très agréable, un lieu sublime, tant par sa décoration intérieure que par la beauté de ses jardins seulement animés par le bruit des oiseaux. La cuisine marocaine est à tomber ! Mention spéciale pour la baignoire vitrée sur un jardin privé ! Notre semaine de Lune de Miel à été incroyable ! Un immense merci à toute l'équipe pour y avoir contribué ! Nous recommandons vivement ce lieu

1 month ago

8.0

Le calme de l’endroit, la beauté du site, l’accueil du personnel, l’excellente cuisine,

Cons: Quelques rajeunissements seraient nécessaires mais ce n’est pas très dérangeant en soi

Patricia

1 month ago

9.0

Environnement très calme

Alice

1 month ago

10.0

VALERIE

1 month ago

9.0

Le personnel extrêmement attentionné et d’une gentillesse extraordinaire. La piscine fabuleuse. Le dépaysement du lieu. Un jardin de toute beauté. Le Palais des milles et une nuits avec sa décoration typique.

Cons: Peut être la télévision avec ses 2 uniques chaînes mais pas forcément nécessaire en vacances

Raewyn

1 month ago

9.0

DOUKOURE

1 month ago

10.0

Absolument tout

Sylvain Zurita

1 month ago

7.0

Etablissement au calme, c'est ce que nous recherchions. Les chambres sont spacieuses, et le petit déjeuner est assez copieux. Les jardins sont très beaux, la piscine est agréable, nous avions souvent l'impression d'être seuls dans l'hôtel. le spa est agréable

Cons: la propreté des chambres pourrait être amélioré. Le personnel est vraiment gentil mais il n'y a aucun service en dehors du petit déjeuner, il faut chercher les serveurs pour avoir quelque chose a boire ou pour qu'une table soit débarrassée ou nettoyée.

Lowe

1 month ago

8.0

LEILA

1 month ago

7.0

Cons: Jardin un peu délaissé dans les allées et en face de la terrasse de la suite + mobilier de la suite très dépareillé + murs surchargés de tableaux sans harmonie

Aicha

1 month ago

8.0

SOFIA

2 months ago

5.0

L authenticité

Cons: Le cote vieillot . Très cher au final pour ce qu on vous propose . Vieillot , équipement vieillot Salle petit dej non utilisable . Personnel dort a 8h du matin pas de petit dej . Café et eau au petit dej facture a 70 dhs . C est honteux

Souhaila

2 months ago

8.0

Everything was great

SOFIA

2 months ago

4.0

Le cote traditionnel mais dommage trop vieillot et non agréable finalement

Cons: Trop vieillot et délaissé.

francesco

2 months ago

8.0

Moukni

2 months ago

4.0

Selon moi il ne s'agit pas d'un hotel, mais d'un vieux palais qui est utilise comme hotel

Cons: La reception. Je n'ai jamais vu une reception pareille, on a l'impression d'etre dans un bureau aux impots. Pas de machine a cafe dans la chambre et si comme moi vous en demandez une, il faut acheter vos propres capsules. Pas de bouilloir, pas the sachet de the. Rien du tout. Quand vous arrivez au moins vous avez un plateau de fruit ce qui est tout de meme apprecialble. La piscine est petite, l'etablissement est joli mais pas de restaurant. Le petit dej est servi a table par plateaux, donc tout le monde a la meme chose tous les jours. Enfin je trouve cet etablissement cher pour ce qu'il est. Je tiens tout de meme a feliciter Awatif, la femme de chambre qui s'est pliee en 10 pour faire que notre sejour se passe pour le mieux.

Lenestour

2 months ago

6.0

J ai apprécié chambre côté jardin..l Hôtel est dans son jus ,c'est à dire déco ancienne 😂...le personnel est gentil..

Cons: Côté repas du frais certes mais sans saveur et cher ..mieux vaut manger à l 'extérieur..

samra

2 months ago

8.0

Mikhail

3 months ago

10.0

Ghizlan

4 months ago

10.0

Maaach

4 months ago

9.0

Ramona

5 months ago

10.0

The place is stunning and it has more art than you would ever see in a museum or art gallery. Beautiful architecture and furniture. Well cared for gardens, great food, friendly staff and a very relaxing stay.

Cons: Our sweet could do with a little refurbishment, especially the bathroom. Our daughter's sweet was newly refurbished and it was great.

Ramona

5 months ago

10.0

If you love art you would adore this place. It has an impressive art collection everywhere, in every corner. I love the architecture, the furnishings, it's all a beautiful jewel. The gardens are well kept, the staff is very friendly and accommodating.

Cons: Our room could do with a refurbishment, especially the bathroom. Our daughter's room was newly refurbished so it was fine. It's an old hotel and I guess some areas need some TLC.

Alshaaban

5 months ago

5.0

Albaqshi

5 months ago

1.0

Nothing at all

Cons: They are not professional specially with payment The area is not close to the medina We stayed 3 nights

Josiner

5 months ago

7.0

The hotel itself is breathtaking and the original suite we selected was just so beautiful, but unfortunately due to an unexpected event we had to relocate to another suite. The location and parking was great, not too close but also not to far from the city.

Cons: They can do a better job at keeping the surrounding a bit more cleaned and upkeep.

Alison

5 months ago

10.0

This accomodation was fabulous, it was luxurious, peaceful, friendly and authentic without being stuffy. The rooms were a really good size equipped with everything you would need. Location was not too far from all the action in The Medina. Employees seemed really relaxed and happy to help you with anything.

Cons: Leaving 😫

Sandrine

5 months ago

4.0

Kenza

6 months ago

8.0

Sejour très agréable

Rana

6 months ago

6.0

The architecture and interior design was great. The pool seating area was nice and the suite we booked was big. The dogs are SO CUTE!

Cons: The pool was not heated. The breakfast is the same everyday (mainly different types of bread and egg EVERYDAY) and despite requesting different food they did not offer us anything else. The service is very slow despite the place being pretty small. The location is very off the city and taxis are expensive.

Ender

6 months ago

4.0

Das Hotel und die Zimmer an sich waren sehr schön eingerichtet. Sehr traditionell und durchdacht. Leider zieht sich das nicht durch alles… 1. Service war nicht vorhanden. In unserem Zimmer war der Safe bereits gelockert. Sodass wir ihn nicht benutzen konnten. Nachdem wir Bescheid gesagt haben hat man uns gesagt, dass man sich drum kümmert. Leider hat man das nicht. 2. Frühstück. Das Frühstück war echt nicht das was man erwartet. Es wurde einem Brot, paar Aufstriche und süßes gebracht. Alles andere musste man dem Kellner sagen, sonst wird nichts an den Tisch gebracht. Es wurde von den Kellnern nie erwähnt was es gibt. Manche Sachen gab es auch nur einen Tag. Auch verschwanden die Kellner immer, sodass man schwer was nachbestellen konnte. Jedoch war das was kam lecker. 3. Die Dusche und die Wanne waren sehr alt und hätten ausgetauscht gehört. 4. Was sich absolut nicht gehört war, dass die Koffer geöffnet wurden vom Personal bei der Zimmerreinigung!! 5. Das Personal an sich war sehr zurückhaltend und hat von sich aus nie etwas angeboten. Auch wenn sie einen gesehen haben. Positiv: 1. Die Zimmer und das Hotel an sich waren sehr schön und traditionell eingerichtet. 2. für Leute die Ruhe möglich ist das Hotel sehr geeignet. 3. es gibt eine begrenzte Anzahl an Zimmern, sodass man kaum andere Touristen sieht.

Amanda

6 months ago

7.0

Absolutely loved the buildings and decor, very authentic. All the staff except the female manager were so helpful. It is a small and friendly place where you get the personal touch. Food excellent, amazing breakfast.

Cons: I didn’t like that a stranger sat outside the room in the chair on the terrace for two nights. The female manager overcharged us on the city tax. On the Booking.com invoice it stated £19, however we were charged 300 dirhams. I questioned it and asked for an invoice but the lady refused.

Loubna

6 months ago

6.0

Audrey

7 months ago

4.0

L’hôtel est dans son jus. Beaucoup trop cher pour des services qui date des année 2000. Pas très bien entretenu, 4 étoiles, on ne comprend pas !? On a l’impression que le personnel n’a aucun plaisir à être là… ambiance très bizarre.

Edward

7 months ago

9.0

Mustafa

7 months ago

2.0

Eğer suitlerde kalıyorsanız temiz ve güzel konforlu. Ancak diğer yerlerde kalıyorsanız eski pis kokulu ve banyo suyu bile doğru dürüst akmayan odalarla karşılaşıp bunalıma girersiniz. İlk gece biz ğis odada kaldıktan sonra suitlere geçtik. İki ayrı dünya gördük. Lpkasyon çok kötü. Çok uzak heryere.

Chloé

7 months ago

10.0

It's the second time I have come to this hotel and it's honestly one of the best in it's category...we lose track of time in this palace and with the doggies, the cute cats and the birds it's like being in heaven 🥰...my husband and I we loved our stay, the staff and the beautiful nature around us 💕

Shikhar

9 months ago

8.0

Property was exceptional

Cons: Manager Sophia was rude and unprofessional

Lewis-lettington

9 months ago

9.0

Beautifully designed and decorated. Great ambience.

Kerra

9 months ago

10.0

Palais Mehdi offers Old World charm just outside a bustling city. It is an oasis of calm, charm, and peace.

Cons: Everything was perfect.

Jean

9 months ago

9.0

Beautiful building, big manucured garden, very large pool. Not many rooms, so feeling quite private with very attentive staff. In summury very relaxing holiday, away from frenetic life in dowtown Marrakesh.

Cons: Bathroom a bit old fashion and could do with some refreshing.

Pradeepa

11 months ago

10.0

Quiet and serene location. Excellent staff and service. We reached quite late and the staff were kind enough to prepare us some food and nice tea knowing that we have travelled quite far and were starving. Spa, pool, rooms and the dining area were amazing.

Kriss

11 months ago

9.0

Aftab

11 months ago

8.0

Beautiful hotel rooms, lovely pool which was cold so we couldn’t go in. Very quiet in December, there were only 4 guests in the hotel, no atmosphere at all

Richard

1 year ago

7.0

Beautiful grounds and main building

Cons: The rooms were a bit tired and the bathrooms were worse

Philip

1 year ago

10.0

Tranquil, very spacious grounds, pool rooms. Lots of antique furniture. A real Palace experience

Xzw

1 year ago

9.0

This is a real palace. The suites are distributed in a large garden, so it takes minutes to walk from our room to the main lobby. It even deserves half a day for the decorations in the main lobby. Overall quite a memorable accommodation for me. The location is away from the old city, quite yet not so convenient. I will highly recommend it as a second stay after one in the old city. That brings experience of two different worlds. The suite is incredibly spacious, with two large beds in two separate bedrooms, besides the living room. Moreover, one garden in front of the living room. and the other courtyard behind the bedroom! Breakfast is good, although not so much choice, but enough for me. I love this place and wish to come back again in the future.

Cons: The facilities are kind of out-of-date. Water in our bathroom did not flow down normally and the floor got wet after shower. The light in one of our bedrooms did not work. While these issues may be annoying for most people, I understand that a big renovation could break the old-day atmosphere of this palace, which is precious compared with the modern thing. Instead, I would suggest to regularly maintain the facilities.

Mohammed

1 year ago

8.0

Nice place for vacation beautiful and clean

Kamar

1 year ago

8.0

Nice little heaven. Beautiful garden and rue suites are very large. It is out of the woods, so 100-150dirhams taxi fare to go into town. Nice bakery and restaurant no far, pretty safe area. Breakfast generous but could do with some variety such as fruit, different vienoiserie etc. It is the same thing in offer every day. Food is very nice in the restaurant. Overall, very enjoyable stay and the staff goes out of their way to make it pleasant for you.

Mohammad Feezan

1 year ago

10.0

Great place with great people. I got to meet with the owner's son - a very humble man and a true gentleman. I recommend this hotel.

Catherine

1 year ago

10.0

1. Hospitality was top notch . 2. The peace and serenity . You don’t feel like leaving once you’re in there. Very big people and a very big garden so green and lush . 3. Room sizes are big and value for money .

Cons: The wardrobes inside are very old . Need a touch up .

Angela

1 year ago

8.0

We had a wonderful stay. Highly recommend.

Mary

1 year ago

8.0

Breakfast area by pool is lovely but had issues with lots of bees around the tables - so they could figure out a way to manage that better, we elected to sit inside on second day as it was an issue for our kids. Rooms were really large and plenty of storage. Comfortable beds. Staff friendly.

Cons: Just a few items of repair needed here and there, toilet flush handle not firmly attached to the wall, shower handle quite stiff to adjust. No light curtain - so we had to close full curtains of our room for any privacy as there were staff walking / gardeners working around the grounds near our ground floor room. Service could be slow. Pool area - needs a steady supply of pool towels. Ideally wanted a twin room for our children. There was no option to set the beds up like this but they did make up a sofa bed.

Lanre

1 year ago

8.0

Staff were polite .

Mardric

1 year ago

7.0

Maad

1 year ago

9.0

Beautiful Location, Nice staff

samer

1 year ago

8.0

P♥️

Samuel

1 year ago

10.0

I had the most wonderful stay here. The entire place is just incredible! Every staff member I came across was wonderful and helpful! Probably the best place I've stayed in Marrakech!

Phil

1 year ago

9.0

Andreia

1 year ago

8.0

Excelent. Enough space, great decor, homy and personable. Staff amazing, fantastic resort - perfect size.

Cons: Staff should speak English. And the shower was quite old and dirty. This was the exception in the room and resort which was a shame. The rest is immaculate. Beautiful gardens, fantastic pool, amazing palace super well decorated and beautiful.

Eman

1 year ago

10.0

It is in Palmerie area which is a bit far from medina but the hotel offers a 150 mad taxi service during the day and 200 mad at night, you can call reception and they help to order taxi for you. Pool is amazing , breakfast was good with plenty of options eggs, bread basket, butter , cheese and jam with orange juice and coffee. It has also an authentic vibe to appreciate your stay in Morocco rather than a new hotel chain you can stay in anytime so It was a different view also they have small cute details like the friendly staff and the lovely dalmation dog at the entrance which made it feel like home for few days.

Cons: I didn’t like the burger served at the pool restaurant food menu is basic not many options I prefered to eat my lunch/ dinner outside.

Fernande

1 year ago

8.0

Nice , very royal and nice suite

Cons: Mosquitoes 😢😢

Anthony

1 year ago

7.0

Beautiful traditional architecture Nice gardens Big pool

Cons: Hotel felt a little run down It needs a big refresh both room and common areas would be much more beautiful if they had a furniture and paint update. A lot of art throughout the hotel made it feel like a clutter. Hotel would feel more clean with slightly more minimalist touch. There were beautiful dining rooms inside the palace that should have been better accommodated as common areas since they were not utilized. Very light staffing in the hotel with no proper bar area or lounge made it feel more like a 3 star experience. It was a bit of a shame because this has the potential to be a fantastic hotel. The hotel needs a rebranding and new positioning with a big refresh to live up to the beautiful palace that it can be.

Jan

1 year ago

10.0

The hotel, the owners father & Son, really they make it magical…you can feel everywhere. The garden was in perfect state, the suites are big, with separate spaces, living room with couche and& Chill couche etc etc, 2 tv’s, jacuzzi and separate shower

Dennis

1 year ago

10.0

The swimming pool, the room and the food.

Cons: There was nothing we disliked

David

1 year ago

9.0

Only 20 mins by car from the madness of the madina. Extreamly good value hotel, spacious rooms, set in manicured gardens. We had a very relaxing stay here. The staff were welcoming and friendly. Great food menu and a set traditional Moroccan breakfast served around the pool. For the majority of our stay the hotel was very quiet, no kids and a small amount of guests. The showstopper is the pool, it’s absolutely wonderful for lengths and cooling off. We will be back for sure. I do think some of the reviews are unkind, yes the furniture may be dated in places but this adds to the authenticity of this property. If you want a sanitised 5 star hotel with silver service then this is not for you. Personally, I loved the eclectic interiors and architecture it’s Marrakech after all. Well done Sofia and team, see you next time!

Cons: At times, service at breakfast and around the pool can be unorganised, however once this was pointed out the staff were keen to improve

David

1 year ago

8.0

It’s a beautiful property with excellent staff. The room air conditioner was not working despite multiple attempts to fix it. They did try their best and kept pushing to give me a great experience

Natalie

1 year ago

10.0

Wonderful,quiet and friendly hotel

Philip

1 year ago

10.0

Lovely surroundings, staff very friendly and extremely helpful. 20 minute taxi ride to the Medina Great breakfast, plenty of choice and enjoyed being able to have it at our room.

Cons: Nothing we didn’t like

Anna

1 year ago

2.0

The pool is big and the staff working around the pool area is friendly

Cons: Where to start… first, the pictures as well as the majority of good reviews are very very outdated. The hotel requires some serious renovation, it’s literally falling apart: the furniture is shabby, tv works every other day, towels are dirty, the gym equipment is from the 90s. The food in the restaurant is uneatable (apart from the breakfast, it was basic but good). The worst thing about it is the reception actually only works from 9am-7pm, so if your check out is outside of this frame- the receptionist will call you multiple times asking you to come pay the day before. We also asked for a breakfast basket since we had to leave the hotel 30 min before the breakfast starts (8am) which is a very standard practice. The receptionist lady (hello, Sofia) was extremely rude, her answer was « MADAME, as I said, the breakfast starts at 8, there is nobody to give you food before ». This hotel is the furthest from 5 stars that I’ve ever experienced in my life and I travel very frequently. The attitude is appalling, they will also offer you to get a « touristic taxi » which charges 20 eur for every trip to centre Marrakesh (don’t do it, just use the apps and pay 5-10 eur instead).

Nia

1 year ago

10.0

Lovely boutique hotel, with beautiful gardens and traditional spacious rooms. The pool area was well maintained and nothing was too much of an ask from the staff

Cons: A short 15 minute drive into Marrakesh centre which was what we wanted but if you wanted to stay in the centre with amenities in walkable distance this hotel wouldn’t be the best option

Ricardo

1 year ago

8.0

Swimming pool, food, staff and the gardens were sublime.

Cons: Matress, bath/ shower at Sofia junior suite.

Maha

1 year ago

8.0

Simone

1 year ago

9.0

The pool area was beautiful , calm and relaxing , lots of sunbeds. The food was very good and plenty to choose from .

Cons: The beds were a little hard for us , the bathroom could do with updating and the equipment in the gym needing servicing or updating

Samir

1 year ago

7.0

Daniela

1 year ago

10.0

Hotel meraviglioso, personale eccellente e gentilissimo in qualsiasi ambiente alla reception alla hall in camera in piscina nel ristorante, location top! E per finire abbiamo conosciuto il sig Medhi persona cordialissima. P.s. un’abbraccio a Caty 🐶 la maschotte dell’hotel

Thandani Olam

1 year ago

10.0

Awesome space and amazing people Sofia was an amazing host and worked everything perfect for us

Maciej

1 year ago

10.0

Mathilde

1 year ago

1.0

Horrible, à fuir !!!

Julie

1 year ago

7.0

It was authentic and the staff were very good but we felt it was equally understaffed but maybe that was the time of year. Reception staff were particularly good.

Cons: The decor needs updating especially the bathrooms. There was a smell of drains in the ground floor room and the shower leaked in the other room.

Hans-Jörg

1 year ago

8.0

Very nice Palais and very friendly reception, but service not very attentive. You need some patience, but it’s vacation

Estelle

1 year ago

4.0

Déçus par cet hébergement 5 étoiles, noté 9/10. Le transfert depuis l'aéroport est facturé 30€ alors que le prix réglementaire est 15€. La douche manquait dramatiquement de pression tous les matins. Petit déjeuner: tous les jours le même, des fruits (sur demande) importés et pas mûrs alors que les marchés regorgent de fruits locaux très appétissants. Le mini-bar n'était pas réapprovisionné. En revanche: excellente literie et bon internet.

Lannier

1 year ago

10.0

Beaucoup de charme et de gentillesse de la part du personnel. Parking sécurisé pour la moto. Un parc magnifique et un palais remarquable

Marta

1 year ago

8.0

We choose this hotel to be in a quieter area of the city, the only inconvenience is that you need a taxi each time you want to go out. Beautiful gardens, lovely setup by the pool and we were upgraded to a lovely room which was massive. Breakfast and lunch served outside by the pool was an added bonus as we had warm weather throughout our stay. Very friendly and helpful staff and a special shout out to Hamid, our polite, helpful and safe taxi driver.

Cons: The cleanliness of our room, could have been better. Although the breakfast was good, it was the same everyday. A selection of fruit, yogurt and other healthy options would have made it perfect.

Mary

1 year ago

10.0

The manicured gardens, large pool area, palace interiors and suite decor are exceptional. Like a green garden oasis. A welcome contrast to staying in the Medina. The staff were all very professional and welcoming. Our lunch was good, wifi in room good & beautiful Moroccan decor & furnishings with contemporary twist.

Cons: Grout around tub in bathroom could be easily refreshed, made new.

Luce

1 year ago

8.0

Jawad

1 year ago

10.0

Jessica

1 year ago

10.0

Was a very beautiful property

Simon

1 year ago

10.0

Ashraf

1 year ago

10.0

Gülistan

1 year ago

10.0

The hotel was clean and the staff were helpful. There were historical decorations everywhere and the rooms are traditional and I was fascinated when I first saw the historical room. The traditional breakfast was very nice and the dinner was very elaborate and high quality.

ricardo

1 year ago

10.0

I loved staying at this hotel. The staff were incredible and make us feel at home.

Ranesh

1 year ago

7.0

Ilana

1 year ago

2.0

On est arrivé vers 20h. La réception était une pièce petite et lugubre. Puis on est passé par un salon lugubre et les jardins étaient éteints. La chambre était poussiéreuse. La salle de bain pleine de fissure. Le câble tv pendait. Le canapé était déchiré et affaissé. Les placards cassés. C est une honte. Le service également horrible pas digne d un 5 étoiles ni même de un 2 étoiles. Pas d après schampoing dans la chambre. La vaisselle du petit déjeuner digne d une cantine hôtel à déconseiller. Il n a de pâlis que le nom. Sans parler des travaux un peu partout dans l hôtel avec des échelles et du matériel de chantier qui traîne partout!!!!

Merouane

1 year ago

10.0

This hotel is simply stunning, the main area is a true wonder of construction and is by all means a palace, the room I got is beautiful, quiet and has unique antique furniture and art, the pool is amazing, the garden is beautiful and serene, there is a supermarket nearby otherwise it’s away from the bustle of the city, I would highly recommend you go here for your Marrakech stay.

Michael

2 years ago

10.0

Great team that really understands how to make you feel welcome and provide you with top of the bill service. I would definitely advice a stay and will be going back myself in the future.

Jaime

2 years ago

10.0

Very peaceful. Staff very friendly and cannot do enough. Beautiful pool (although was on the cool side!) breakfast was amazing and the beef tagine was unbelievable. Rooms exceptionally clean. I loved the character and artwork throughout the buildings. A real palace :)

Cons: Nothing

Cedric

2 years ago

3.0

The palace is really beautiful and the suite was really nice, comfortable and luxurious. The staff at the reception were really doing a great job, from welcoming till the departure time (keep it up)

Cons: I had the worst experience ever at the palais's restaurant, the food was totally average and the worst was the waiter. He made us really uncomfortable, haughty at all times, we just left the restaurant as soon as the food came in. We were so excited about our stay at the Palais but this guy ruined it all. And then the breakfast was the worst we had as well in our entire stay in Marrakech, we've been to different type of accommodations but their breakfast was the worst. I am not a picky person but this was really the worst. Again, we had to look for the waiter ourselves in that big building to be served our breakfast, they served us disgusting eggs, most of it was industrial food and drinks. We planned to stay the whole day at this place to relax and chill but we couldn't just wait to checkout and go somewhere else. If you want to spend money, spend it elsewhere unless they improve their services.

Raffaella

2 years ago

10.0

the colours of nature (palms, green and perfectly kept lawns) mixed with the colours of the building and pool made this experience outstanding. The staff and the owner were wonderful!

Cons: meals are a little expensive

Agnes

2 years ago

10.0

The Moroccan interior and overall aesthetic. Staffs are polite, friendly and professional)) loved the fact that we were allowed to eat breakfast inside our suite.

Cons: We had ants coming out from a home in the bathtub on our last night. But it was later fixed

Daniel

2 years ago

10.0

Really great staff, everyone was friendly and very helpful for anything that we needed. Only small negative is the location is not really near anything. 15-20 min taxi ride to anything

Ingrid

2 years ago

9.0

Nice location and beutiful hotel. The staff was friendly and helpful.

Cons: The gym needs an update as most of the machines are not functional. Also some problems with the hot water as they turned it down. After communicating this 3 times this was fixed.

Anyanna

2 years ago

5.0

The hotel was picturesque. The grounds were quite nice and well-maintained, a nice place to take pictures. The staff was friendly and accommodating. The rooms were spacious.

Cons: Breakfast was by the pool, but the setup was inadequate. Dogs and cats were disturbing guests. Limited menu offerings. Rooms were not cleaned properly, lots of cobwebs. A couple of lamps were not working. The bathroom in one of the rooms smelled awful. I think the cats used it as their litter area. The water pressure was so low in that bathroom that my children had to use our bathroom for the entire stay.

Ogo

2 years ago

7.0

Iruoma

2 years ago

7.0

Houcem

2 years ago

10.0

Alien

2 years ago

1.0

Moosa

2 years ago

10.0

Manolo

2 years ago

7.0

Pool and place

Cons: Things need fixing all over

Kamal

2 years ago

10.0

Excellent séjour

Kamal

2 years ago

10.0

Anass

2 years ago

9.0

Decoration suite calme

Saud

2 years ago

10.0

Taib

2 years ago

8.0

Loved the art and the authentic decorations The pool was nice too and the gardens

Cons: The bathrooms and the bedding need to be refreshed

Amanda

2 years ago

10.0

Loved our stay here. It’s family friendly and the staff are all very lovely. My daughter had the best time here.

Cons: Only thing I didn’t like was the cats, you can’t eat your food peacefully without them surrounding you. I found that very uncomfortable. As you don’t want to be eating your food and getting jumped on by stray cats.

Dana

2 years ago

8.0

Shumez

2 years ago

10.0

Shumez

2 years ago

10.0

Wreschner

2 years ago

9.0

Moosa

2 years ago

10.0

Michel

2 years ago

10.0

Beautiful Hotel, with beautiful staff, everything about the stay was fabulous. Marocco, Marrakech is exceptional.

YONI

2 years ago

10.0

Un service et un cadre exceptionnel

Paola

2 years ago

8.0

El personal super amable, y todo lindo pero un poco viejo pero la pasamos muy felices!

Lamia

2 years ago

10.0

Anna

2 years ago

10.0

Beautiful garden, relaxing atmosphere and lovely staff

Cons: nothing!

Sylvain

2 years ago

10.0

Très bel établissement, excellent accueil et personnel très agréable. La piscine est magnifique, très calme, c'était parfait ! Encore merci à Sofia de la conciergerie de l'hôtel pour tous ses conseils !

Celeste

2 years ago

8.0

we loved our stay at palais mehdi, Sofia and her team were great and the hotel grounds were so beautiful and peaceful! The team helped us book Desert excursions which were really fun too. Only a short 15 min taxi ride from the Medina meant you had the best of both worlds. Breakfast was cooked to order every morning too! We will 100% be returning

Sandy

2 years ago

6.0

Its not a five star hotel i am sorry… the bathrooms are super old and water came up the ground and out the wall after showing. overall cleaness needs an update eg dirty pool towels

Maria

2 years ago

10.0

Wonderful stay in Palais Mehdi! Beautiful property with gorgeous gardens in a great location. Very friendly people, an amazing breakfast and lovely dining options. Can highly recommend.

Khaled

2 years ago

7.0

The art work on dispay and the decorations are amazing. Also the pool and set up are great.

Cons: The breakfast and room service closing too early. Housekeeping not refilling missing basic items such as soap.

Fayez

2 years ago

9.0

katia

2 years ago

10.0

Havre de paix, se réveiller avec juste le bruit des oiseaux dans un cadre magnifique la chambre très tres grande et décorée avec goût, le personnel très gentil, la réception toujours au petit soin, bref 4 jours de pure bonheur

Anonymous

2 years ago

6.0

Sharmistha

2 years ago

10.0

This hotel was on the outskirts of the town centre. We were in two minds as we originally wanted to stay at a Riad in the medina. However after visiting the medina - while we enjoyed the hustle and bustle of the place - we were relieved to be back in our hotel. The staff were excellent. We left very early on the last day and they made us breakfast at 0700 hrs to ensure we ate before we left. Exceptional service.

Cons: No water in the rooms - complimentary water only on day 1. But other than for this - nothing that we did not like.

Sarah

2 years ago

10.0

Séjour formidable . Tout ce dont j’avais besoin . Calme , loin du bruit et de la pollution , réveillée par les chants des oiseaux . Service aimable et hospitalier . Dépaysant dans une décoration locale comme on aime . Je recommande cet endroit pour un séjour en immersion avec les gens que vous aimez

Beatrice

2 years ago

5.0

the staff was very friendly. the room was ok

Cons: the breakfast was not satisfied , always hat to wait a long time.

Sarah

2 years ago

10.0

the room and grounds were stunning and sofia at the hotel was super helpful and made our trip wonderful

Narjis

2 years ago

10.0

very nice place! comfortable and lovely suites, we loved the decorations and paintings!

Simona

2 years ago

10.0

we loved it, everything was perfect, friendly staff, very good service, the garden the pool.

Shereen

2 years ago

9.0

Amanda

3 years ago

8.0

Thomas

3 years ago

9.0

very homely feel, traditional decor authentic morrocco.

Cons: coffee making facilities in the room would be nice, and the pool was very very chilly!

Rudy

3 years ago

10.0

The setting is spectacular with a huge pool and separate cabins that make the place palatial. Wonderful in all ways!

Laura

3 years ago

10.0

it was like living in a movie set! so incredibly beautiful! muhammed is the most incredible host - charming, polite and kind natured - in fact all the staff are such kind souls. I’ve come home feeling like I’m a whole person after being treated with such sweetness in the most beautiful of surroundings. thanks to all of you love Laura and Nicole x

Andri

3 years ago

10.0

Its a gorgeous hotel. Had the best food in marrakesh and service was excellent. Super clean, great decor. Had everything we needed. It's close to the medina, 15 min drive. Very close to hivernage which is great place for Classy night out. Look forward to going back to palais mehdi.

Cons: There was nothing we didn't like.

Kunjan

3 years ago

9.0

accommodation

Cons: It would be nice to have breakfast as a buffet as it does not become difficult to waiters when there are more guests. Service gets too slow affecting our breakfast.

Ollie

3 years ago

7.0

Beautiful property in a tranquil setting. All staff extremely helpful and friendly. Breakfast was a nice touch.

Cons: Some of the food and (mostly) drinks were overpriced in my opinion. I questioned the price tag - 90 dirham (€9) - for a small bottle of Moroccan beer (Casablanca) when other places charge 50-60. Lunch at the property was delicious however!

Gabrielecorto

3 years ago

10.0

big pool, friendly staff

Saad

3 years ago

10.0

Mintz

3 years ago

8.0

Karl

3 years ago

10.0

Staff was excellent. Very polite, always with a smile.and helpful. Facilities were beautiful.

Jahura

3 years ago

9.0

Manyssa

3 years ago

4.0

Noura

3 years ago

4.0

the staff are amazing and welcomed us in an amazing way, the lobby was stunning

Cons: the rooms are old and not clean, found alot of bugs. and the ned was not comi

Samir

3 years ago

10.0

Eyad

3 years ago

10.0

Everything amazing 👏 very good hotel it is palace 👌 I will go back again 😀

Cons: Only slow WiFi but it was ok

astrid gazet du

3 years ago

10.0

Équipe adorable, repas délicieux et cadre magique à faire absolument un incontournable de Marrakech

Mohajer

3 years ago

8.0

The place itself was beautiful, but my friend asked if he could bring a girl over, they didnt tell him that taking her to the hotel room is not allowed, they have to stay at the pool. He took her to the room, hotell staff got very mad and one of them were about to call the police, other hotel staff had to calm him down. Imagine if my friend had ended up in jail due to misunderstanding. After this incident that particular hotel staff got rude and mad, when he passed us he spoke in arabic (i believe he cursed us). And the food is very expensive. They vet water from the local market for 0,50 cent and resell it for 60 mad.

claus

3 years ago

10.0

Janet

4 years ago

10.0

Very quiet and seclusive environments , beautiful atmosphere. I enjoyed myself thoroughly. Thank you

Verified traveler

5 years ago

10.0

Beautiful property Execellent service very helpfull staff. Thank you to Sofia for excellent information on restraunts etc Will be back

Verified traveler

6 years ago

10.0

Loved everything, the view and nature, the staff were amazing

Verified traveler

6 years ago

10.0

Lovely hotel, amazing swimming pool. Highly recommend only issue is WiFi is super slow but apart from that amazing star we will be coming back.

Alan

6 years ago

10.0

The hotel is stunning when you arrive. You are greeted and welcomed personally, by the exceptionally friendly staff. The check-in process was done without any fuss or waiting, just a tour, shown to your suite immediately, with the paperwork taken care of in the background. The pool and main are of the hotel are just beautiful! The food was very tasty and the breakfast (if a little laid back in speed, which is only a bit of an issue when you have 8:30 am meetings to get to, but to the tourist soaking up the atmosphere, would be of zero concern). The room was really spacious, and perhaps a little jaded here and there, but super clean, tidy and comfortable. By comparison to the hotels in the area (about 15 minutes from the center of Marrakesh) that I had a number of meetings in, this was by far the most beautiful, presenting the most value for money, appeared to be the most relaxing and is certainly a place I would gladly book for a holiday to relax and enjoy a very comfortable Moroccan experience!

Verified traveler

6 years ago

10.0

Unique architecture. Beautiful grounds with quiet calm atmosphere. Excellent breakfast including omelets to order by the pool. Don't look to eat any meal quickly.. i was there for a nearby meeting but even better if you are looking for a romantic getaway. No stores or restaurants nearby. Property is secluded but provides a chauffeur for short hops a d will arrange for trips to town just 20 minutes away. Would stay again in a flash! Very comfortable suite. Gorgeous pool.

FIKRIA

6 years ago

10.0

it is an amazing place I recommeded it already to all my friend, I m not a new client; i used to go there few years ago il is simply a wonderful place on all fronts, nice personnel, helpful people, excepionnal room ...

Verified traveler

6 years ago

6.0

The place was beautiful But didn’t like the dogs around the pool, especially when I was relaxing the dogs would come on to you which I didn’t like Breakfast was included in my package but I was only allowed one small bottle of water !

Arthur

7 years ago

8.0

Grand hotel of days gone by. Maintenance needed in common areas. Gym machines were out of order. Free transfer from airport was offered, but, as our flight was delayed, chauffeur left and we had to pay for a taxi. Also, TV in room only had 3 local channels and the water in the shower was cold, so we had to ask reception to turn up the heat twice. On the positive side, hotel’s architecture and interiors impressive. Location suited us because it is situated about 15 minutes from the city centre, in a very quiet and privileged area, so it was ideal to relax after a busy day. The staff were polite, the prestige suite spacious and comfortable and the breakfast and dinner excellent. The driver did take us to the airport free of charge at 4am on our departure.

ali

8 years ago

8.0

Amazing place for staying and staff is really helpful breakfast is too good really satisfied with this beautiful Palais

Anup

8 years ago

10.0

This hotel was phenomenal. The highlight of the hotel is the staff and the attention and care you get from them. It had the right mix of leaving you to enjoy the calming environment and looking after you. I booked the Prestige Suite and it was luxurious. The hotel owner Mr L. Mehdi is also very friendly and approachable. It didn't feel like a hotel, felt like we were at home. If anyone is looking for a 5 star hotel away from the hustle of the Medina, I would highly recommend Palais Mehdi. Thank you all for making this such a wonderful stay!

Style ans

8 years ago

10.0

All staff were incredibly helpful and kind. The whole place was luxurious and relaxing. Fully recommended!

Bryant

8 years ago

8.0

Beautiful Palace and grounds, we had the whole property virtually to ourselves. Rooms are showing a little wear and it appears there are some renovations in progress

isma

9 years ago

10.0

We were treated like kings, great experience. The staff were here 100% for us... Anything we asked they did it sometimes for free as when we needed a fresh home made soup for our 7 month old babe.

Ellen

10 years ago

10.0

This hotel is beautiful with excellent service. It is small and very private

Palais Mehdi

Description

Sentiment Analysis

Popular Amenities

Availability Side

2 Persons

Select Travelers & Class

Junior Suite

Breakfast Included

$197.00

Executive Suite

Breakfast Included

$223.00

Prestige Suite

Breakfast Included

$268.00

Guest Sentiment Categories

Cleanliness

Service

Location

Room Quality

Amenities

Value for Money

Food and Beverage

Overall Experience

Hotel Rules

Check-In / Check-Out Policy

1:00 PM

12:00 PM

12 AM

3 PM

Hotel Policies

Hotel Important Information

Parking

Groups

Internet

Children and extra bed policy

Pets

Reviews (189)

Customer Reviews & Ratings

8.3 / 10

Jean-Louis

RABHI

patrick

Jennifer

Cécile

Elena

Juan

Lynn

Tania

Orro

Dominique

khalid

Patricia

ERIC

sarah

Marina

Patricia

Alice

VALERIE

Raewyn

DOUKOURE

Sylvain Zurita

Lowe

LEILA

Aicha

SOFIA

Souhaila

SOFIA

francesco

Moukni

Lenestour

samra

Mikhail

Ghizlan

Maaach

Ramona

Ramona

Alshaaban

Albaqshi